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Hire right with insight at scale Sara Nadel, @sara_at_stellar CoFounder & Chief Science Officer

Hire right with insight at scale · Hire right with insight at scale Sara Nadel, @sara_at_stellar CoFounder& Chief Science Officer. Digital innovation for change ... Mobile-friendly

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Page 1: Hire right with insight at scale · Hire right with insight at scale Sara Nadel, @sara_at_stellar CoFounder& Chief Science Officer. Digital innovation for change ... Mobile-friendly

Hire rightwith insight

at scale

Sara Nadel, @sara_at_stellarCoFounder & Chief Science Officer

Page 2: Hire right with insight at scale · Hire right with insight at scale Sara Nadel, @sara_at_stellar CoFounder& Chief Science Officer. Digital innovation for change ... Mobile-friendly

Digital innovation for change

using data to improve job outcomes in the 60M-person frontline, hourly job market

Page 3: Hire right with insight at scale · Hire right with insight at scale Sara Nadel, @sara_at_stellar CoFounder& Chief Science Officer. Digital innovation for change ... Mobile-friendly
Page 4: Hire right with insight at scale · Hire right with insight at scale Sara Nadel, @sara_at_stellar CoFounder& Chief Science Officer. Digital innovation for change ... Mobile-friendly

Mobile-friendly applicant survey

Page 5: Hire right with insight at scale · Hire right with insight at scale Sara Nadel, @sara_at_stellar CoFounder& Chief Science Officer. Digital innovation for change ... Mobile-friendly

Emphasize the goal is to learn about the candidate

Page 6: Hire right with insight at scale · Hire right with insight at scale Sara Nadel, @sara_at_stellar CoFounder& Chief Science Officer. Digital innovation for change ... Mobile-friendly

Survey starts with fast, engaging questions

Page 7: Hire right with insight at scale · Hire right with insight at scale Sara Nadel, @sara_at_stellar CoFounder& Chief Science Officer. Digital innovation for change ... Mobile-friendly

Low language requirements

Page 8: Hire right with insight at scale · Hire right with insight at scale Sara Nadel, @sara_at_stellar CoFounder& Chief Science Officer. Digital innovation for change ... Mobile-friendly

Every preference highlights a great employee for some jobs

Financially motivated, prefers higher-wage jobs

Work-life balance motivated, prefers jobs with flexible schedules

Worker-bee, prefers jobs with reliable tasks and schedules

Achievement-oriented, prefers competitive jobs with promotion potential

Page 9: Hire right with insight at scale · Hire right with insight at scale Sara Nadel, @sara_at_stellar CoFounder& Chief Science Officer. Digital innovation for change ... Mobile-friendly

Tiered answers buffer applicant misrepresentation

Page 10: Hire right with insight at scale · Hire right with insight at scale Sara Nadel, @sara_at_stellar CoFounder& Chief Science Officer. Digital innovation for change ... Mobile-friendly

Applicants rewarded with immediate personalized information

Page 11: Hire right with insight at scale · Hire right with insight at scale Sara Nadel, @sara_at_stellar CoFounder& Chief Science Officer. Digital innovation for change ... Mobile-friendly

Attn. to detail

People skills

Analysis

Risk-Taking

Striving

Focus

Conforming

Teamwork

Skills Preferences Motivations

Work-life balance

Compensation

Productivity

Achievement

Capture the unique DNA of each job

Job Profile

Meal Packer

Page 12: Hire right with insight at scale · Hire right with insight at scale Sara Nadel, @sara_at_stellar CoFounder& Chief Science Officer. Digital innovation for change ... Mobile-friendly

Job ProfileBeverage Assembler

AchievementProductivity

People skills

Job ProfileMeal Packer

AchievementProductivity

People skills

Hire for the right fit

Analysis Analysis

Page 13: Hire right with insight at scale · Hire right with insight at scale Sara Nadel, @sara_at_stellar CoFounder& Chief Science Officer. Digital innovation for change ... Mobile-friendly

Reduce turnover by 30% in 4 months (call center use case)

49%

33%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45

Cum

ulat

ive

attr

ition

of n

ew h

ires

Number of days on the job for termed employees

Cumulative attrition pre- and post-StellarEmploy pilot at one BPO site

Pre-StellarEmploy

Post-StellarEmploy

30% decrease in attrition

Page 14: Hire right with insight at scale · Hire right with insight at scale Sara Nadel, @sara_at_stellar CoFounder& Chief Science Officer. Digital innovation for change ... Mobile-friendly

Schedule New Applicants

Double hiring capacity with the right integrated digital tool

How am I doing on hiring?

Interviews

My Hires

Curtis Lee ThreattBedford Park – Production AssociateLast tag: SA – Highly recommendedScheduled Interview: 3/19/2019 11:45am-12:00pmApplied on: 3/13/2019

Skills

Preferences

Special Availability

Work Experience

Comments

Page 15: Hire right with insight at scale · Hire right with insight at scale Sara Nadel, @sara_at_stellar CoFounder& Chief Science Officer. Digital innovation for change ... Mobile-friendly

Funnel view helps Talent Acquisition Team track progress

Page 16: Hire right with insight at scale · Hire right with insight at scale Sara Nadel, @sara_at_stellar CoFounder& Chief Science Officer. Digital innovation for change ... Mobile-friendly

Hiring board tracks weekly progress and makes it easy to adjust settings

Page 17: Hire right with insight at scale · Hire right with insight at scale Sara Nadel, @sara_at_stellar CoFounder& Chief Science Officer. Digital innovation for change ... Mobile-friendly

Double hiring volume while reducing turnover (DC use case)

HR business objectives• Scale up hiring following $200M Kroger acquisition• Identify promotion ready Associates• Decrease labor costs

HR business outcomes with StellarEmploy• 1,000+ hourly hires• 2x increased recruiter capacity• 20% improvement in 30-day attrition• 20% decrease in temp headcount

Home Chef is a meal kit delivery service with three fulfillment centers in Chicago IL, San Bernardino CA and Lithonia GA. They were acquired by Kroger in Jun-2018. In Feb-2019 they announced a Home Chef roll-out to 500 stores.

Page 18: Hire right with insight at scale · Hire right with insight at scale Sara Nadel, @sara_at_stellar CoFounder& Chief Science Officer. Digital innovation for change ... Mobile-friendly

“The old fashioned way just doesn’t make any sense. How are we possibly going to know who has high focus or analytical ability from a resume? The information’s not there.

The power Stellar brings is deploying AI to do this better than humans can. Recruiters are spending less time with better outcomes. That right there is huge.”

Contact me: [email protected]

Jimmy HolloranHead of Special Projects

Home Chef/Kroger

1000+hourly hires and counting

Happy Customer