65
Hilton Clearwater Beach Meeting & Event Resource Guide Our goal is to be Best to Do Business With. There are various stages when we interact with you, the customer. They are: solicitation and marketing, sales and booking, pre- planning, on-site and post-event. Through each of these stages, we focus on the following touch points: creativity, consistency, communication, flexibility and image. To aid you in the planning process, we have compiled the following hotel information. It is a pleasure to assist you with coordinating the many details that are necessary for making the perfect meeting, convention or event a success. Please note that all pricing is subject to change. We look forward to supporting you in planning a successful event. Hilton Clearwater Beach 400 Mandalay Avenue Clearwater Beach, Florida 33767 Hilton.com Hiltonclearwaterbeach.com

Hilton Clearwater Beach Meeting & Event Resource Guide

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Page 1: Hilton Clearwater Beach Meeting & Event Resource Guide

Hilton Clearwater Beach

Meeting amp Event Resource Guide Our goal is to be Best to Do Business With There are various stages when we interact with you the customer They are solicitation and marketing sales and booking pre-planning on-site and post-event Through each of these stages we focus on the following touch points creativity consistency communication flexibility and image To aid you in the planning process we have compiled the following hotel information It is a pleasure to assist you with coordinating the many details that are necessary for making the perfect meeting convention or event a success Please note that all pricing is subject to change We look forward to supporting you in planning a successful event

Hilton Clearwater Beach 400 Mandalay Avenue

Clearwater Beach Florida 33767

Hiltoncom Hiltonclearwaterbeachcom

2

TABLE OF CONTENTS General Information

bull Hotel Overview bull Guest Room diagrams with specifications (as appropriate) bull Suite Information and Descriptions (as appropriate) bull Dining Information with Restaurant Descriptions bull Hotel Shop(s) Information

Function Space and Banquets

bull Function Space Diagrams with specification Resource Information

bull Hotel specifics listed alphabetically Forms

bull Credit Application bull Credit Card Authorization bull Miscellaneous request form bull Planning Checklist

3

GENERAL INFORMATION Spanning 10 acres along the Gulf of Mexicorsquos shimmering coastline we invite you to rediscover the Hilton Clearwater Beach and indulge in a vibrant newly transformed setting for your next vacation or business meeting Rely on this three-diamond hotel and enjoy enchanting accommodations overlooking one of the worldrsquos most brilliant white-sand beaches Recline in a beach chair and gaze out at the magnificent blue skies Curl your toes in the soft sand and let the gulf breezes stir your soul Order your favorite drink from the arearsquos only full-service beachfront food and beverage service Escape and witness the transformation of this delightful new Clearwater Beach hotel for a glimpse of paradise in a landmark location

bull Nestled on 10 acres of brilliant white-sand coastline in Clearwater Beach Florida bull Overlooking the Gulf of Mexico next to Pier 60 and across from the marina bull Within walking distance to Clearwater Beachrsquos best restaurants and activities bull Only 20 minutes from St Petersburg Clearwater International Airport (PIE) bull Just a half hour from Tampa International Airport (TPA) providing flexibility

with flights

GUEST ROOMS All of our accommodations are non-smoking The majority of our rooms have private balconies offering city harbor park or partial gulf views Our Choices Include King Room

4

DoubleDouble Room

Views vary as follows bull Partial Gulf View Double bull Partial Gulf View King bull The Clearwater Room bull The Coast Room Double bull The Coast Room King bull Harbor View Double bull Park View Double

SUITES These spacious offer an oversized room with a dining table microwave refrigerator sleeper sofa upgraded amenities and a view of the Gulf of Mexico Our Choices Include Gulf Front Junior

5

Palm Suite

Royal Suite

6

FUNCTION SPACE

7

Meeting Room Floors MAIN LEVEL | LOWER LEVEL

MAIN LEVEL Maximum number of people per seating style

Agave Office Suite 765 4117 x 3317 8 9 16 0 0 12 9 12

Citrus 646 3800 x 1700 8 30 50 40 50 40 27 0

Coral 425 1700 x 2500 9 21 35 24 25 18 20 0

Dolphin 425 1700 x 2500 9 21 35 24 25 18 20 0

Executive Conference 891 2700 x 3300 9 27 50 50 50 16 24 0

Grand Ballroom 9821 6100 x 16100 na 650 1300 800 1200 0 0 0

Grand Ballroom Foyer 4164 14625 x 2750 8 0 0 0 350 0 0 0

Grand Ballroom-Salon A 640 2000 x 3200 9 27 50 40 50 20 24 0

Grand Ballroom-Salon ABC

1952 6100 x 3200 9 120 200 150 175 38 50 0

Grand Ballroom-Salon B 640 2000 x 3200 9 27 50 40 50 20 24 0

Grand Ballroom-Salon C 640 2000 x 3200 9 27 50 40 50 20 24 0

Grand Ballroom-Salon D 1708 6100 x 2800 14 96 180 110 150 40 40 0

Grand Ballroom-Salon E 2196 6100 x 3600 14 140 250 180 200 40 60 0

Grand Ballroom-Salon F 1952 6100 x 3200 14 120 200 150 175 40 50 0

Grand Ballroom-Salon G 2013 6100 x 3300 9 120 200 150 145 40 50 0

Manatee 350 1400 x 2500 9 18 30 16 25 18 20 0

Mandalay 1080 2000 x 5400 9 36 75 70 75 32 0 0

Mangrove 714 5100 x 1400 8 48 75 60 80 30 27 0

Marlin 425 1700 x 2500 9 21 35 24 25 18 20 0

Palm Boardroom 360 1200 x 3000 8 0 0 12 0 12 0 0

Tarpon 425 1700 x 2500 9 21 35 24 25 18 20 0

Waters Edge A 856 2600 x 3050 8 48 75 50 85 24 30 34

8

Waters Edge B 980 3017 x 3050 8 48 75 50 85 24 30 34

Waters Edge Ballroom 2708 8317 x 3050 8 90 150 180 300 0 0 0

Waters Edge C 882 2700 x 3050 8 48 75 50 85 24 30 34

White Sands 407 1633 x 2542 8 24 44 30 25 18 21 22

LOWER LEVEL

Meeting Complex 20000 na 9 0 0 0 0 0 0 0

9

DINING

Reflections Our laid back restaurant features delicious dining overlooking the Gulf of Mexico Serves breakfast lunch amp dinner daily from 700 am ndash 1000 pm Casual attire

Sand Bar amp Grill Enjoy a sun-splashed atmosphere poolside dining at this charming outdoor restaurant serving lunch and dinner Open daily weather permitting from 1100 am ndash 800 pm Beach attire

10

Tiki Bar Our Tiki Hut provides a fun playful setting to enjoy your favorite beverages while relaxing directly on the beach Open daily weather permitting from 1100 am ndash 730 pm Beach Attire

Coasters Lounge Stop by this laid back Lounge for your favorite libation while watching spectacular sunsets morning coffee bar light lunch appetizers and late night menu available Open daily from 600 am ndash 1200 am weekends until 100 am Casual attire

11

Clearwater Beach Club Our Breezy Hideaway is among the best Whether itrsquos sun or shade cruising the wave tops or snorkeling the depths below the Hilton Clearwater Beach is your choice for oceanfront recreation Escape to our beachfront hotel -- where the friendly staff at our Beach Services Desk will help chart your course to paradise From complimentary towels and umbrella and cabana rentals to the only beachfront food and beverage service in the Clearwater area we work hard so you never have to Forgot something Head to our Beach Club Shop for snacks beverages ice cream sunscreen sunglasses beach and water toys cameras koozies visors totes t-shirts and more Beach Club membership is optional and offers a great deal which includes

bull Daily beach chair and umbrella usage including ldquosunsetrdquo rentals bull Savings on Fun Ride rentals water sports rentals Fun Factory activities for kids

and Beach Shop Merchandise bull Daily cocktail specials offered in hotel restaurants the cocktail lounge and the

Tiki Bar bull Discount on all dinner entreacutees and breakfast buffet bull Discount on sunset picnic basket dinner

Cabana rentals available Available all day or just for the afternoon rental available at $2500 and options include Beach Rentals - Full Day ndash 9 am - 5 pm

bull 2 Chairs with Umbrella bull 2 Chairs with Cabana

Beach Rentals - Half Day ndash 1 pm ndash 5 pm

bull 2 chairs with umbrella bull 2 chairs with cabana

12

RESOURCE INFORMATION A Advertising Opportunities Affiliates Airline Information Amenities Americans with Disabilities Act (ADA) AudioVisual Automated Teller Machines B Baby-Sitting Services Balloons Banks Banquet Beverage Selection Banquet Curfews Banquet Equipment Banquet Menu Selection Banquet Terms and Conditions Bell Services Billing Box Lunches Business Center BusBus Companies C Car Rental Agencies Cash Paid Outs Cash Paying Guests Changing FacilitiesDay Use Check Cashing Privileges Check-In and Checkout Coffee Maker Concierge Credit Cards Credit Policy Currency Exchange

13

D Decorations Destination Management Companies (DMC) Deposits Diagrams Dietary Requirements Directions to the Hotel Doctors on Call Drug Stores Dry Cleaning E eEvents Electrical Elevators Emergency Procedures Entertainment Environmental Commitment Executive Meeting Packages Exhibits F Fax Machines Fax Numbers Fire Codes Fitness Center Flags FloralFlorist Freight Elevator G Gift Certificates Gift Ideas Golf Course Information Gratuities Group Reservations Identification Program (GRIP) Group Check-In Arrival and Departures Guest List Manager Guest Rooms Guest Room Deliveries Guest Service Hotline

14

H Hair Salon Heat Hospitality Desks Hotel FactsHistory Hotel Map Housekeeping I In Conjunction With (ICWrsquos) Indemnification In-Room Dining InterpretationTranslation Services Internet Services J K Key Cards Key Hotel Contacts Kosher L LaundryValet Limousine Services Linen Selection Liquor Laws Load-InLoad Outs (Production Decor amp Staging) Loading Dock Local Information Lost and Found Luggage Storage M Manager on Duty (MOD) Mail Services Master Accounts Medical FacilitiesServices Meeting Room Capacities Meeting Room Deliveries Meeting Room Rental Meeting Room Set Standard MusicMusicians N NewspapersPublications

15

O Office EquipmentSupplies Off Premise Catering P Package Room Parking Personalized Group Web Page Pets (policies) Photography Pianos Pools Porterage Post-Convention Meeting Post Event Report Posting of Events Pre-Convention Meeting Printing Services Production Guidelines Public Transportation Pyrotechnics Q R RadiosPagersNextels Recycling Registration Assistance Registration Desks Reservations (RAPID) RestaurantsLounges Restaurant Reservations Restrooms Resumes Robes RopesStanchions

16

S SafesSafety Deposit Boxes Security Shipping and Receiving Shopping SignageBanners Site InspectionPre-planning Smoking Sound System Special Meal Requests Sport Storage Suites Sustainability T Taxes Taxicabs TelephonesTelecommunications Tents Theme Parties ToursSightseeing TuxedoFormalwear U V Voice Mail W Weather Wheelchairs Wired Payment Worship Services X Y Z Zip-Out Checkout

17

ADVERTISING OPPORTUNITIES The hotel offers groups and their affiliatersquos opportunities to sponsoradvertise during the specified dates of the meetingexhibit Your Event Services manager will provide detailed information and can discuss other ideas not listed below Logo products eg keycards cocktail napkins to go lunch boxes etc Video Channel Plasma Screens BannersSignage

Back to Resource Information AFFILIATES Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space will work directly with our Event Services Department All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all affiliates should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the CateringEvent Services Department to set up food beverage and billing arrangements Back to Resource Information AIRLINE INFORMATION Airport Information The nearest airport is the Tampa International Airport located 20 miles approximately 30-35 minutes from Hilton Clearwater Beach wwwtampaairportcom

Airline Handled By Airside

Ticketing amp

Baggage Claim

Curbside Check-in Phone

Air Canada

E RED N (888) 247-2262

Air Tran

A RED Y (800) AIRTRAN

Air Wisconsin

F BLUE Y (920) 739-5123

American

F BLUE Y (800) 433-7300

18

Atlantic Southeast

Airlines Delta E BLUE N (800) 221-1212

British Airways

F RED N (800) 247-9297

Cape Air

Continental A RED Y (800) 525-0280

Cayman Airways

F RED N (800) 422-9626

COMAIR

Delta E BLUE Y (800) 221-1212

Continental Airlines

A RED Y (800) 525-0280

Continental Connection

Continental A RED Y (800) 525-0280

Continental Express

Continental A RED Y (800) 525-0280

Delta Air Lines

E BLUE Y (800) 221-1212

Freedom Airlines

Delta E BLUE N (800) 221-1212

Frontier

Continental C RED N (800) 432-1359

Gulfstream International

Continental A RED Y (800) 525-0280

Jet Blue

A BLUE Y (800) 538-2583

KLM

E BLUE Y (800) 225-2525

Spirit C RED N (800) 452-2022

19

Midwest Airlines

Republic Airways

US Airways F BLUE Y (800) 428-4322

Southwest Airlines

C RED Y (800) 435-9792

Spirit Airlines

C RED N (800) 772-7117

Sun Country Airlines

(seasonal) Delta E BLUE N (800) 359-6786

United

E RED Y (800) 241-6522

US Airways

F BLUE Y (800) 428-4322

WestJet

F RED N (800) 538-5696

Back to Resource Information

20

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left Super Shuttle provides door-to-door airport shuttle transportation throughout the United States wwwsupershuttlecom AMENITIES The Room Service department is happy to service your group gift and amenity needs You may choose from the list of amenities below or advise your CateringEvent Manager of your specific preferences or budgeting guidelines All amenity pricing excludes state sales tax gratuity and delivery fee Room service gratuity is currently 18 For a standard delivery the fee is $300 Back to Resource Information AMERICANS WITH DISABILITIES (ADA) The Hotel represents that the Hotel facilities being rented or reserved by you including guest rooms common areas and transportation services are and will be in substantial compliance with applicable public accommodation obligations under the Americans with Disabilities Act You agree that one week in advance of your event you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space You agree that you will be responsible for the procurement and payment of all charges for any and all auxiliary aids We will upon your request furnish you with the names of businesses you can contact to obtain these aids You also agree to be responsible for compliance with the ADA in the set up and conduct of meetings for your event Back to Resource Information AUDIOVISUAL We have chosen Presentation Services as our Event Technologies provider They share our dedication to customer service and have the technical expertise to meet your audio visual needs They may be reached at 727-446-7741 Back to Resource Information AUTOMATED TELLER MACHINES There is an ATM conveniently located on the lobby level by the Executive Meeting Room There is also an ATM located right across the street at the Suntrust Bank Back to Resource Information

21

BABY-SITTING SERVICES The following childcare companies are licensed bonded insured and CPR trained Parents should arrange directly with the company selected None of the babysitting agencies are affiliated with the hotel and as such the hotel is not responsible for the services rendered by these agencies The fees for babysitting services vary by vendor and holiday rates may also apply Direct payment is required to the vendor No room charges or master billing for babysitting services is permitted Nannies who care wwwnannieswhocarecom 1-866-931-1333 Back to Resource Information BALLOONS There is a $2500 clean up fee for the use of helium balloons We do not allow helium balloons outside on our deck due to environmental concerns All helium tanks must be in an approved safety stand or cart There must be prior written approval for the use of all displays andor decorations proposed by guest Please see the Banquet Event Order (BEO) for other specific contractual information Back to Resource Information BANKS Southtrust Bank 130 Island Way Clearwater Beach FL (727) 441-8467 Southtrustcom Mon-Thurs 9am ndash 4pm

Fifth Third Bank 100 Island Way Clearwater FL (727) 449-1311 53com Mon-Fri 9am - 5pm

Bank of America 122 Island Way Clearwater FL (727) 447-3928 Bankofamericacom Mon-Thurs 9am ndash 4pm

Friday 9am ndash 6pm Friday 9am ndash 6pm SunTrust 423 Mandalay Avenue Clearwater FL 33767 727-447-0058 Suntrustcom Mon-Thurs 9am ndash 4pm Friday 9am ndash 6pm Back to Resource Information BANQUET BEVERAGE SELECTION The Hilton Clearwater Beach offers a choice of standard and premium beverages on banquet bars The following is a list of beverages currently offered by our beverage department for banquets As the availability of some of the items vary this list may or may not be complete and is subject to change Specialty items are available upon request

22

All banquet bars serve wines by the glass domestic and imported beers soft drinks juices mineral water and non-alcoholic beers and wines Blended drinks and champagne by the glass are available upon request Back to Resource Information BANQUET CURFEWS There is an outdoor function curfew of 1100 pm In accordance with State of Florida liquor laws all alcoholic beverage sales will begin at 1100am and conclude at 200am Back to Resource Information BANQUET EQUIPMENT Items in our banquet inventory are for your use at no additional charge Any equipment requested not in inventory which have associated costs will be passed on to your group For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information BANQUET MENU SELECTION We request that banquet menus room arrangements and other details pertinent to your convention be submitted to your CateringEvent Manager 30 days prior to your conference date We are happy to custom design menu proposals for your group and assist in selecting the proper menu items and program arrangements to ensure a successful event Specialty and theme parties may be designed to meet your particular needs Special meal requests can be accommodated Please advise your CateringEvent Manager in advance with any special dietary requirements Back to Resource Information

23

STANDARD BANQUET TERMS AND CONDITIONS 1 ASSIGNMENTCONFIRMATION OF FUNCTION SPACE The function space assigned indicates the space is tentatively being held and will be held on a definite basis upon signing of the Event Order (ldquoEOrdquo) The terms and conditions of any group sales or catering sales agreement previously signed regarding this event remain in force and the EO is intended to provide specific functionevent information in support of the original agreement If for any reason the function space reserved is not available for your event you agree that we may substitute space of appropriate size and comparable quality for your event If you plan to print or publish the assigned space please contact us first to confirm the room assignment 2 GUARANTEE OF ANTICIPATED REVENUE At least 72 hours (3 business days) before your event you must inform us in writing of the exact number of people who will attend your event The arrangements set forth on the reserve side of your EO will serve as the final arrangements for your event The services products fees etc as noted will be provided at the time of your event and you will be charged based on the event guarantee that you give us or the number of people indicated at the time you signed the sales agreement or the EO whichever is greater We will not undertake to serve more than 3 more than this guaranteed minimum 3 LABOR CHARGE If the guaranteed number for your event is less than 25 persons we will add a $7500 labor charge to your account This will be used to cover our costs of the event and will not be distributed as a service charge or gratuity to our employees working at your event 4 OVERTIME You agree to begin your event promptly at the scheduled start time and agree to have your guests invitees and other persons vacate the designated event space at the end time indicated on the final EO You further agree to reimburse us for any overtime wage payments or other expense incurred by us because of your failure to comply with these regulations 5 GRATUITY amp SERVICE CHARGE 21 of the food and beverage total plus applicable state or local tax will be added to your account as a gratuity and fully distributed to servers and where applicable bussers andor bartenders assigned to the Event 6 PRICE INCREASES There may be increases in prices due to unforeseen changes in market conditions at the time of your event We will communicate these increases to you in advance We will require written confirmation that you agree to pay these increased prices Alternatively we at our option may in such event make reasonable substitutions in menus and you agree to accept such substitutions 7 SET UP CHARGES Should extensive meeting room set-ups or elaborate staging be required there will be a set-up charge to cover Hotel costs and additional labor If equipment is necessary that exceeds Hotelrsquos inventory then you agree to pay for the cost of renting this additional equipment You agree to indemnify us for any damage caused to any Hotel property as a result of drayage related to your event whether caused by you your agents employees or contractors

24

8 OUTSIDE FOOD AND BEVERAGE Due to state law you may not bring into the Hotel alcoholic beverages You must obtain prior approval from us before you bring in any food or non-alcoholic beverages from outside sources A Hold Harmless Agreement and Liability Insurance are required if food or beverage products not purchased and served by Hotel staff are brought in for consumption by your guests Service fees will apply to any outside food or beverage served in our function space regardless if Hotel labor is required 9 AUXILIARY AIDS The Hotel represents and you acknowledge that the Hotel facilities being rented for you including guest rooms common areas and transportation services will be in compliance with our public accommodation requirements under the Americans with Disabilities Act You agree that you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space at least two weeks prior to your event You agree to pay all charges associated with the provision of such aids by the Hotel 10 PROMOTIONAL CONSIDERATIONS We have the right to review and approve any advertisements or promotional materials in connection with your function which specifically reference the Hilton name or logo Hilton does not offer or accept any terms or conditions which provide commissions rebates HHonors points or other forms of compensation related to revenue for food beverage room or equipment rental 11 CANCELLATION You may cancel this Agreement only upon giving written notice to us The parties agree and understand that in the event of a cancellation our actual damages would be difficult to determine Therefore you agree to pay the liquidated damages outlined in your sales agreement if any or the guarantee amount as set forth in paragraph 2 whichever is greater As products and services must be purchased and scheduled in advance notification seven (7) business days or less before the event will require all charges (including labor and service fees rentals and applicable taxes) for the final guarantee or contracted number of guests will be charged Additional damages may be owed for cancellation of your sleeping room contract 12 CONDUCT OF EVENT Group agrees to comply with all applicable federal state and local laws including health and safety codes and federal anti-terrorism laws and regulations including compliance with the provisions of 29 CFR part 470 and our rules copies of which are available from the hotelrsquos sales department Group agrees to cooperate with Hotel and any relevant governmental authority to ensure compliance with such laws You assume full responsibility for the conduct of all persons in attendance at your event and for any damage done to any part of our premises during the time of your event Should you require any rigging services for this event all such services must be arranged through the in-house AV provider or the Hotel and you will be responsible for all costs associated therewith Back to Resource Information

25

BELL SERVICES Our bell services department is responsible for the movement of your luggage and the delivery of all non-food and beverage amenities and golf bag handlingstorage Porterage charges will be set forth in your contract The current rate is $400 per person plus state tax and is subject to change Departure notices and bag pulls should be coordinated with your CateringEvent Manager Back to Resource Information BILLING Should you require a master account for billing purposes please complete and return our credit application Upon approval master accounts will be assigned per your instructions Please be sure to advise your CateringEvent Manager in advance for any specific instructions on how you would like your bill organized We recommend on-site daily review with the Group Billing Coordinator Back to Resource Information Back to Resource Information BOX LUNCHES Box lunches are available through the banquet department We can help you create your own customized lunch If you wish to order box lunches for your group your CateringEvent Manager will arrange the order for you and provide delivery to your specified location on the property Back to Resource Information BUSINESS CENTER Whatever your business needs are they can all be accommodated through our in-house Business Center Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested In order to address your specific grouprsquos needs please refer to the Business Center or discuss them with your CateringEvent Manager Whether you require a fully operational office setup on property or various limited services the Business Center is designed with everyonersquos needs in mind Business hours are 24 hours

26

For large quick printing or copying jobs we recommend calling Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl(727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm

Kinkos Copies Fedexcom 23250 US 19 North Clearwater FL (727) 726-5888 Monday-Sunday 24 hour operation

Sunday 1200pm-600pm Fastsigns 17948 US 19 North Clearwater FL (727)-797-1177 249fastsignscom Monday-Saturday 830am-530pm Back to Resource Information BUSBUS COMPANIES Martz First Class Coach 4783 37th Street North St Petersburg FL 33714 800-282-8020 or 727-526-9086 Fax 727-522-5548

Jolley Trolley Transportation wwwthejolleytrolleycom 483 Mandalay Avenue Clearwater (727) 445-1200

Back to Resource Information CAR RENTAL AGENCIES Following are the three Hilton Clearwater Beach preferred companies their locations and contact numbers Hertz Rent-A-Car 800-654-3011 Local phone number 727-517-2665 Locations 1201 Gulf Blvd Clearwater Beach FL Hours Mon-Fri 900 am-500 pm Sat 900 am-100 pm Sun CLOSED

Avis Rent-A-Car 800-321-3712 Local phone number 727-442-4119 Locations 801 Cleveland Street Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-300 pm Sun 900 am-100 pm

Budget Rent-A-Car 800-527-0700 Local phone number 727-669-3773 Locations 28880 US 19N Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-400 pm Sun 900 am-100 pm

Enterprise Rent-A-Car 800-261-7331 Local phone number 727-446-1125 Locations 1200 Court Street Clearwater FL Hours Mon-Fri 730 am-6 pm Sat 900 am-1200 pm Sun Closed

Back to Resource Information CASH PAID OUTS Please contact your CateringEvent manager for specific cash paid out information Back to Resource Information CASH PAYING GUESTS In the event a hotel guest does not have a major credit card to secure hisher room the Hilton Clearwater Beach will require full payment in advance for room and tax charges In addition there will be a $7500 per day refundable deposit for incidental charges If the guest does not wish to establish credit for incidental charges the guest room phone will be restricted to room-to-room calls All room folio charges from the Food and Beverage outlets and movie charges will also be restricted Back to Resource Information CHANGING FACILITIESDAY USE Please contact your CateringEvent Manager regarding our changing facility located on the third floor This facility includes 1 Full Bathroom furnished with towels and toiletries and a changing area There may be a half-day rate charged The hours of guest room availability for day use will depend on occupancy of the hotel Back to Resource Information CHECK CASHING PRIVILEGES Gold and Diamond member guests may cash checks up to $5000 at the Front Office The check must be imprinted with the guestrsquos name and address and made out to Hilton Clearwater Beach Identification may be required Back to Resource Information CHECK-IN AND CHECKOUT Hotel check-in is 400 pm and check-out is 1100 am (All guests arriving before 400pm will be accommodated as rooms become available Our Guest Service Department can arrange to check luggage for those guests arriving early when rooms are not available and for guests attending functions on departure day)

28

Early Departure Your guests will have the opportunity to confirm their departure date at check-in Once this departure date has been confirmed there will be an early departure fee assessed in the event the guest departs prior to their confirmed departure date Late Departure Late checkouts are available upon request and subject to availability Please contact the Front Desk directly to discuss availability and associated fees Satellite Check-In Satellite check-in is available The following conditions must be met in order to be eligible for consideration arrival manifest provided 14 days in advance of major arrival The success of a satellite check-in is very dependant on the hotels occupancy the evening before and flow of your arrival manifest Your CateringEvent Manager will be able to discuss these issues in more detail to determine if this is the correct solution for your arrival Zip Checkout With zip checkout your room folio is provided at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 50 to check-out Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Kiosks The Hilton Clearwater Beach offers Kiosk check-in and checkout as a convenience to our guests Our kiosks are user friendly and accept credit or HHonors cards Guests are able to retrieve room keys at check-in and a printed folio at checkout Back to Resource Information COFFEE MAKER All of our guest rooms provide coffeemaker with free gourmet coffee and tea Back to Resource Information CONCIERGE Our knowledgeable ConciergeBell Staff takes pride in meeting guestrsquos needs Please contact the Concierge for assistance with transportation activities restaurants or additional special needs The ConciergeBell Staff are located on the Ground Level daily from 600 am to 1100 pm After hours please contact the Front Desk Back to Resource Information CREDIT CARDS The Hilton Clearwater Beach accepts most major credit cards including American Express Discover Visa Master Card amp Diners Club Back to Resource Information

29

CREDIT POLICY Unless you have established credit in advance with us you will pay the entire contract price in cash or by certified check at least three business days prior to your function or by personal bank check two weeks prior to your function If you would like to establish credit please contact your CateringEvent Manager Back to Resource Information CURRENCY EXCHANGE Del Sol of Clearwater 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039 Back to Resource Information DECORATIONS Please contact your CateringEvent Manager for a description of items available as well as complete party package menus We are happy to suggest ideas on novel favors souvenir menus printed programs creative ice carvings theme food presentations and room accent decor and specialty linens We are not responsible for any loss or damage to property belonging to you or your attendees and do not maintain insurance covering it All displays andor decorations will be subject to our written approval and we reserve the right to contract and charge for hotel staff to provide the labor for any installations or removals of such Back to Resource Information DESTINATION MANAGEMENT COMPANIES (DMC) Preferred vendors that have successfully worked with the hotel are listed below for your reference

(813) 600-5763 office (813) 315-6379 fax 4302 Henderson Boulevard Suite 107 Tampa FL 33629 wwweventionsflcom

Destination Tampa Bay 651 Channelside Drive Suite 207 Cruise Terminal 2 (1st Floor Lobby) Tampa FL 33602 Phone 813-514-0770 Fax 813-514-0773

Back to Resource Information

30

DEPOSITS Required group Cash Deposits are outlined in your sales contract Cash Deposits may be made at anytime throughout your stay and placed to your master account balance Full pre-payment of room and tax is required for guests not wishing to utilize a credit card upon check-in Back to Resource Information DIAGRAMS Diagrams are available on our website or contact your CateringEvent Manager Back to Resource Information DIETARY REQUIREMENTS Our Chef will provide meals for your attendees with special dietary requirements Please advise your CateringEvent Manager if a special meal is required Back to Resource Information DIRECTIONS TO THE HOTEL

From The North Take I-75 South to 275 South Exit onto Highway 60 West toward Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The South Take I-275 North to Roosevelt Blvd West to Bayside Bridge turning right (going North) Turn left on Highway 60 Gulf to Bay At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The East Take I-4 West to I-275 South to Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left

Back to Resource Information DOCTORS ON CALL Please contact Guest Service for a list of Doctors on Call by dialing extension 153 Back to Resource Information

31

DRUG STORES CVS Pharmacy 467 Mandalay Ave Clearwater Beach FL Tel 727-447-6429

Walgreens 660 S Gulfview Blvd Clearwater Beach FL 33767 (727) 443-2393

Back to Resource Information DRY-CLEANING ndash SEE LAUNDRYVALET Laundry services are available by dialing extension 153 Monday thru Saturday garments picked up prior to 900 am are returned to guests by 600 pm the same evening Closed Sundays amp Holidays Back to Resource Information eEVENTS Hilton Familyrsquos online booking channel for small groups and meetings Back to Resource Information ELECTRICAL The Engineering Department provides assistance with all your mechanical and electrical needs Please contact your CateringEvent Manager if you require an electrical services request form to secure additional power andor labor services All requests for power requirements are to be communicated to your CateringEvent Manager A complete production package is also available through your CateringConvention Services Manager Please see forms for pricing and ordering Back to Resource Information ELEVATORS The hotel has 5 guest elevators located in 3 areas the main entrance and lobby area and 2 elevators in banquet foyer area All elevators access the 9 floors of the hotel Back to Resource Information EMERGENCY PROCEDURES The Hilton Clearwater Beach is fully prepared to handle different types of situations to assist our guests The following is information on our emergency procedures bull The hotel internal emergency number is 0 or 911

bull The hotel has an emergency response team 24 hours a day In the event of an emergency calling the emergency number 0 will initiate the appropriate response

bull Paramedics Fire Department and the Police Department are all located approximately 3 to 5 minutes from the hotel

32

bull Our Security Department as well as a small number of other employees are trained in CPR and First Aid

bull Emergency evacuation routes and procedures are located on the inside of all guest room doors

Nearest Emergency Room Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Nearest Hospital Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Back to Resource Information

ENTERTAINMENT The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to assure satisfaction and secure the best local national and international talents The city requests that outdoor entertainment begin no earlier than 1000 am and end no later than 1100 pm Please contact your CateringEvent Manager for assistance in booking entertainment Back to Resource Information ENVIRONMENTAL COMMITMENT At Hilton Hotels Corporation protecting the Environment is a top priority Responsible environmental activity is good for both our business and the community Hilton has developed a comprehensive company-wide policy to promote business practices that help preserve the environment We provide guidelines for all of our facilities and our goals are to ldquoReduce ndash Reuse ndash Recyclerdquo as much as we can Help us to preserve the remarkable habitats and beautiful beaches that surround the Hilton Clearwater Beach The hotel is committed to safeguarding our environment through consistent water conservation energy efficiency waste reduction and clean air practices We invite you to join in our Be Green initiative and experience the many ways in which we are giving back to our planet including

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information

33

EXECUTIVE MEETING PACKAGES THE HILTON APPROACH TO ONLINE MEETING PLANNING Let the Hilton Clearwater Beach whisk you and your guests away to the shores of the Gulf of Mexico and allow the typical hassles of event planning melt away Enjoy a quick easy hassle-free experience when you take advantage of our new e-Events service and plan your entire meeting from one easy-to-use website A simple click of the mouse will allow you to book blocks of 5 to 25 rooms take care of food and beverage services reserve av equipment or choose a venue Once reserved rooms may be paid for separately by each group member or by one person This online tool is just one of the many ways the Hilton Clearwater Beach Resort will ensure success for your Small Group Event Book now with e-Events and allow the typical corporate settings to yield to swaying palms brilliant white sand and warm ocean breezes

bull One-stop shopping for 5 - 25 guest rooms per night food amp beverage and function space

bull Simple price quotes and online contract bull No phone calls or negotiations necessary bull Instant confirmation bull 247 access to up-to-the-minute information bull View and manage reservation details for your attendees bull Book rooms directly for your guests

After you book take advantage of other tools designed to make your Small Group Event easy Create a Personalized Group Web Page where you can publish details above your meeting agenda Use Guest List Manager to view print or download your attendee list and review current room reservations For groups requiring more than 25 guestrooms please click here for an Online Request for Proposal Back to Resource Information EXHIBITS Please request the hotelrsquos Exhibit Resource Guide from your Event Services Manager Back to Resource Information FAX MACHINES Business Center or Front Desk will be able to assist with your fax needs Back to Resource Information FAX NUMBERS For Guests (727) 461-0610 CateringConvention Services office (727) 461-1768 Sales office (727) 446-1583 Reservations office (727) 446-2904 Back to Resource Information

34

FIRE CODES The following are a few general regulations that typically fall under local fire authoritiesrsquo specifications They should be considered when planning and coordinating space decorations etc in the ballrooms and meeting rooms as well as all other applicable laws codes and regulations Where exits are not immediately accessible from an open floor area safe and continuous passageways aisles or corridors shall be maintained leading directly to every exit and shall be so arranged as to provide convenient access for each occupant to at least two exits by separate ways of travel The aisle needs to be as wide as or wider than the exit to which they are leading There will not be any setup permitted in front of any exit doors Staggering of dining tables is not permitted All room sets must be in compliance with the local Fire Department regulations pertaining to occupancy load mandatory aisles and ceiling clearance fire exits Any event which has vehicle displays fog machines fueled cooking demonstrations laser exhibits (including tabletop) or extensive productions with staging and props must have a certified permit from the local Fire Marshall All associated fees for permits floor plan approval and stand-by fire watch are your responsibility and final approved copies must be received at least three days prior to the event Every required exit exit access or exit discharge shall be continuously maintained free of all obstructions or impediments to full instant use of fire or other emergency No furnishings decorations or other objects shall be placed so as to obstruct exits access thereto egress there from or visibility thereof Hangings or draperies shall not be placed over exit doors or otherwise located as to conceal or obscure any exit Mirrors shall not be placed on exit doors Mirrors shall not be placed in or adjacent to any exit in such a manner as to confuse the direction of the exit No open flame devices shall be used in any meeting rooms When necessary for ceremonial or religious purposes the fire marshal having jurisdiction may permit open flame lighting under such restrictions as are necessary to avoid danger of ignition of combustible materials or injury to occupants Any furnishings decorations and stage settings shall be fire retardant treated and must display certificate of proof Local fire authorities in advance of event set-up shall approve all extensive production plans Distance between tables must be equal to or greater than the required aisle width plus 19rdquo for chairs on one or 38rdquo for chairs on both sides It is ultimately the grouprsquos responsibility to ensure that your event complies with all applicable laws including but not limited to fire and safety codes rules and regulations

35

Please contact your CateringEvent Manager for detailed information regarding Fog Machines Lasers etc Back to Resource Information FITNESS CENTER Hilton Fitness by Precorreg offers the essentials for your workout cardio with personal TV screens and headphones free weights water courtesy towels and room to stretch Our Precorreg Fitness Center is located on the 3rd floor with access by room key Hours of Operation Open 24 hours ages 16 and older Back to Resource Information FLAGS Our Banquet Department currently has two United States flags and two Florida State flags in inventory If you require additional flags please discuss rental costs with your CateringEvent Manager Back to Resource Information FLORALFLORIST Please consult your CateringEvent Manager for assistance with a proposal for your special event or for a list of preferred florists Back to Resource Information FREIGHT ELEVATOR The Freight Elevator services the back service hall and ballroom areas form the second level stop Single Freight Elevator with interior dimensions of lt80rdquogtL x lt56rdquogtW x lt84rdquogtH Door measurement of lt42rdquogtW x lt84rdquogtH Back to Resource Information GIFT CERTIFICATES A gift certificate is a wonderful way to reward your attendees staff or sporting event winners Gift certificates are available for purchase through Executive Office and are designated for restaurants lounges and guest room charges Gift certificates are not honored at our retail shops however purchases may be made in certain retail shops and signed to the guest room A gift certificate can be used as a credit to the guest room account Please contact your CateringEvent Manager for further details Back to Resource Information

36

GIFT IDEAS httpwwwhiltontohomecom - The Hilton Serenity Collection httpwwwhiltoncorplogowarecomrep=hilton - Olympic Merchandise httpwwwwaldorfcollection-hotelsathomecomhomehtml - The Waldorf Collection Back to Resource Information GOLF COURSE INFORMATION These Four Golf Courses offers you the very best Scenic fairways rolling greens and beautiful sweeping views The courses are open to the public Transportation for your group can be arranged through your CateringEvent Manager in advance Golf Course Information Clearwater Country Club paulaccctampabayrrcom 525 N Betty Lane Clearwater FL 33755 (727) 446-224

Clearwater Country Club course originally designed by Herbert Strong in 1920 has weathered several redesigns At par 726010 yards from the white tees it remains a short course of average difficulty However the greens are small and the fairways are plagued by sand traps and there is occasional water Only one of the par 5s tops 500 yards The par-4s with one exception are under 400 yards long from the blue tees (6231 yards) The par-3s are varied from long to short This is a semi-private golf course Only soft spikes are allowed The Belleview Biltmore Golf Club belleviewbiltmorecomgolf 1501 Indian Rocks Road Belleair FL 33756-1465 (727) 581-5498 Features 18 championship holes of championship golf Extensively restored to the classic Ross design the course has a reputation for its challenging but also forgiving design For your convenience the Belleview Biltmore Pro Shop carries a complete selection of golf accessories and apparel club and shoe rentals are available to meet the golf attire and shoe requirements Our Golf Professional is happy to assist you with the planning of your groups golfing events The Belleview Biltmore Golf Academy As one of Floridas best playing professionals Bill Shriver has played in four PGA Tour Events the Buy Com Tour and has been named the North Florida PGA Player of the Year in 1999 While directing golf schools in

37

Florida Bill has had the opportunity to compete against and coach professional golfers With the extensive teaching and playing experience of Shriver and McClanan Maser its a winning combination to the Belleview Biltmore Golf Academy The course opens at 700 am daily and tee-times are required Complimentary transportation every hour on the hour to our Golf and Beach Club Innisbrook Golf and Country Club 36750 US Highway 19 North Innisbrook FL 34684-1239 Tel (727) 942-2000

The newly renovated Innisbrook is simply one of Americarsquos most celebrated Florida golf resorts Not only do we consistently receive top accolades ndash including Golf Magazinersquos ldquoTop 100 You Can Playrdquo and Golf Digestrsquos ldquoTop 75 Golf Resorts in Americardquo ndash we also host an annual PGA Tour championship and the LPGA Legend Tourrsquos first major

Wersquore home to four outstanding layouts ndash all designed by the innovative and imaginative architect Lawrence Packard ndash including the top-rated Copperhead course which welcomes the worldrsquos finest players each March when the PGA TOUR visits Innisbrook for the Transitions Championship727) 942-2000

Back to Resource Information GRATUITIES Informally known as tipping in the United States tipping is voluntary Tips are supposed to be rewarded for services performed as well as a supplement to an employees income (gratitude) Recommendations for housekeeping - $100-200 per day Bellman - $100 per bag and discretionary for above and beyond services provided for you Disclosure all gratuities not outlined in the contract are discretionary Back to Resource Information GROUP RESERVATIONS IDENTIFICATION PROGRAM (GRIP) Manage room blocks proactively with automated cross-reference of group registration lists against hotel reservations Automates the process of all reservations booked within or around an associated

group block Reduces exposure to attrition Ability to monitor booking pace No charge ndash itrsquos FREE

Back to Resource Information GROUP CHECK-IN ARRIVALS AND DEPARTURES The Hilton Clearwater Beach has a specially designed group entrance to accommodate the needs of your group It has a porte-cochere and ample room for bus loading and unloading It is also conveniently located near the ballrooms and meeting rooms This

38

area may be reserved and set up for satellite check-in and convention registration depending on your arrival pattern All coach arrivals will be directed to the group entrance as the front entrance becomes easily congested and large movements can be more efficiently accommodated at the group entrance Your guests will be asked to remit credit or a cash deposit upon arrival for their incidental charges unless we have agreed to accept a letter of guarantee from your organization and it is on file at time of check-in If your guests are arriving via group transportation and an arrival manifest has been supplied we will be happy to have all of the rooms assigned in advance and key packets prepared If your guests will be arriving at scattered times throughout the day with no transportation arrangements made or arrival manifest we will assign rooms on a first-come first-serve basis Back to Resource Information GUEST LIST MANAGER An on-line tool provided by Hilton to group customers that allows them to manage their grouprsquos reservations on-line and provides on-line guest list information Back to Resource Information GUEST ROOMS The hotelrsquos current bedding breakdown is as follows 185 King 231 QueenDoubles Florida state law and local enforcement of national fire codes mandate that there is a maximum of four guests per room (adultschildren) Hilton is pleased to present ldquoThe Serenity Collectionrdquo todayrsquos premier bedding package including pillow top mattress and luxury linens Did you enjoy your nightrsquos sleep Visit wwwpacificcoastcom to order your own Serenity bed Back to Resource Information GUEST ROOM DELIVERIES Bell Services delivers non-food or packaged deliveries to the guest rooms The charge for deliveries is as follows under the door - $200 per envelope and deliveries inside the room - $300 for the first item amp $100 for each additional item Back to Resource Information

39

GUEST SERVICE HOTLINE Guests with specific needs or requests may pick up a house phone and dial extension ldquo55rdquo for the Hilton hotline Our banquet hotline is ldquo156rdquo for banquet needs or requests Hilton reservation hotline 1-800-753-3954 Dial ldquo0rdquo for any other requests and our hotel operator will direct you to the appropriate hotel contact Back to Resource Information HAIR SALON Sharmaines Salon amp Day Spa 483 Mandalay Avenue Suite 206 Clearwater Beach FL 33767 Phone (727) 447-2025 infosharmainescom Hours of Operation Mon 9-4 Tues 9-6 Wed Thu Fri 9-8 Sat 9-6 Sun 10-3

Salon South Beach 781 Bayway Boulevard Clearwater Beach FL 33767 Phone (727) 444-4551 Salonsouthbeachcom Hours of Operations Tues ndash Sat 9-5

Back to Resource Information HEAT HEAT (Hilton Environmental Analysis and Tracking) is our internal measurement system to collect analyze and track environmental and social performance at our property as well as our brands globally In so doing we are able to integrate sustainability as a core performance metric and drive economic and social returns Your CateringEvent Manager can share detailed information Back to Resource Information HOSPITALITY DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks can be located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next dayrsquos use Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information

40

HOTEL FACTSHISTORY The following is a fact sheet for the Hilton Clearwater Beach Location Clearwater Beach FL Address 400 Mandalay Avenue Telephone 727 461 3222 Facsimile 727-461-0610 Reservations 1-800-HILTONS Website Hiltonclearwaterbeachcom Managed By Hilton Corp Opened 1980 Renovated 2008 Back to Resource Information HOTEL MAP Attendees may receive a map in their key packet when they arrive at the hotel Your CateringEvent Manager can customize the map for your guests to state your group name and show locations and directions for your special functions at $200 each Back to Resource Information HOUSEKEEPING Daily housekeeping services which consists of general cleaning take place between 800 am and 600 pm Should one of your guests require special times of service requests may be made directly with Housekeeping or your CateringEvents Manager The suggested housekeeping gratuity is $100 per day Some groups may have the gratuity rate predetermined in the contract and billed to the master account Each guest room is provided with several special service amenities either at no charge or for a nominal fee These items include an iron and ironing board coffee makers hairdryers in-room safe bathshower amenities and extra pillows Additional bedding available for children cribs and roll-aways Please note there is a maximum of four persons (including children) allowed per room Turn-down services include Daily Exchanging of Linens and Towels amp Turning-down bedding Back to Resource Information IN CONJUNCTION WITH (ICWrsquoS) Any group hosting an In-Conjunction With Event is solely responsible for all charges and activities The hosting convention must authorize all arrangements for meeting space assignments food beverage etc Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space and separate billing are subject to credit approval

41

All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all ICWrsquos should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the Catering Department to set up food beverage and billing arrangements Back to Resource Information INDEMNIFICATION To the extent permitted by law you agree to protect indemnify defend and hold harmless the Hotel Hilton and the Owner and their respective employees and agents against all claims losses or damages to persons or property governmental charges or fines and costs (including reasonable attorneyrsquos fees) arising out of or connected with your function except those claims arising out of the sole negligence or willful misconduct of the hotel Back to Resource Information IN-ROOM DINING Our In-room Dining is open Sunday-Thursday 630 am-1100 pm Friday and Saturday 630 am-1200 am for breakfast lunch dinner snacks and beverage service We are happy to offer convenient doorknob ordering for breakfast service In-Room Dining can be reached at extension 148 in-house A variety of amenities are also available through room service Room service gratuity is 18 and is posted automatically on all checks There is also a delivery fee of $300 per order Back to Resource Information INTERPRETATIONTRANSLATION SERVICES International Technical Translators (727) 461-3437 1180 NE Cleveland St Clearwater FL Back to Resource Information INTERNET SERVICES The Hilton Clearwater Beach provides numerous Internet Services Ibahn is our Internet Service Provider for all guestsrsquo networks and will answer any questions concerning your system Back to Resource Information

42

KEY CARDS Please contact your CateringEvent Manager if you would like keys to any of your meeting office or hospitality rooms If you wish to have a lock changed there will be a $25000 charge per doorper room and you may be required to sign a hold harmless agreement (Customized) KEY CARDS Please contact your CateringEvent Manager if you would like custom keys for your group They are an excellent way to market your organization Back to Resource Information KEY HOTEL CONTACTS The Executive Managing Committee consists of the following people General Manager Bob Walters ext 104 Director of Food amp Beverage George Bentley ext 181 Director of Finance Tommy Lewis ext 121 Director of Rooms Mike Morris ext 195 Director of Engineering Todd Isbell ext 185 Director of Sales and Marketing Joanna Patterson ext 111 Back to Resource Information KOSHER We offer a variety of Kosher Meals to our guests These meals are prepared for us and are ldquoGlatt Kosherrdquo Please ask your CateringEvent Manager for kosher suggestions Back to Resource Information LAUNDRYVALET ndash SEE DRY CLEANING Hilton Clearwater Beach offers coin operated laundry area on the 3rd floor open 24 hours with key access Complete laundry services are also available by dialing extension 153 in-house Garments picked up prior to 900 am are returned to guests by 600 pm the same evening Garments picked up after 900 am will be returned the following day by 600 pm Please note that there is no service on the following Holidays Memorial Day July 4 Labor Day Thanksgiving Day Christmas Day and New Yearrsquos Day Back to Resource Information LIMOUSINE SERVICES Arrangements may be made to have a group VIP transported by our hotel limousine or town car or through an outside service Execucar at wwwexecucarcom is our preferred service and can be reached at 888-479-8545 Our valet department can also arrange limousine transfers and can be reached at ext 154 Super Shuttle can be arranged in advance for transportation back and forth from the airports

43

Juliersquos Limousine 17116 US 19 North Clearwater FL 33764 727-538-5113 Fax 727-538-5113 Julieslimocom

Execucar- Tampa Bay 11901 30th Court North Tampa Bay FL 33716 Tel 888-479-8545 wwwexecucar-tbcom

Back to Resource Information LINEN SELECTION A variety of table linens are available for your various functions If you desire specialty linen or would like quotes on theme-coordinated linens and chair covers please consult your CateringEvent Manager Linen colors White or Ivory Back to Resource Information LIQUOR LAWS The State of Florida has strict liquor laws that must be followed by the Hilton Clearwater Beach Because the hotel is only licensed-authorized to sell and serve alcoholic beverages that were purchased by the Hilton Clearwater Beach no group may bring in their own alcohol to be served in meeting rooms public areas and on our beach The legal drinking age in Florida is 21 Your CateringEvent Manager may provide a copy of some of the applicable State of Florida liquor laws upon request Back to Resource Information LOAD-INLOADOUT (PRODUCTION DEacuteCOR AND STAGING) Please refer to the Production Resource Guide Back to Resource Information LOADING DOCK THERE IS NO LOADING DOCK AT THE HOTEL Special arrangements must be made for all palletized or large shipments The loading area is located in the back drive The hours of operation are from 700 am-700 pm No deliveries or load-inload out between the hours of 700 pm and 600am Please refer to The Exhibit Resource guide for details Clearance to Service Elevator 42rdquoWx56rdquoDx84rdquoH Back to Resource Information

44

LOCAL INFORMATION Busch Gardens - 33 MI - E Captain Memos Pirate Cruise 2 MI SE City Center - 3 MI - E

Clearwater Marina - 02 MI - E Clearwater Marine Aquarium - 1 MI - E Phillies Spring Training - 8 MI - NE

Back to Resource Information LOST AND FOUND It is the policy of Hilton Hotels Corporation to make every effort to return any found property to its rightful owner All found property in the hotel will be recorded stored and disposed of whether it is found in a guestroom public space or any other area of your hotel We will make every attempt to determine the legitimate owner and return the found property If the owner cannot be determined within ninety days (or other time period specified by local law) the found property will be disposed of in accordance with the state law If no local or state law exists or these agencies decline involvement the property shall be returned to the finder This policy does not apply to minor items found on the property such as a toothbrush ladies hosiery cigarettes etc Back to Resource Information LUGGAGE STORAGE Based upon availability a banquetmeeting room may be set aside to store hand carry luggage for individuals leaving later in the day It is requested that the travel staff supervise these items as they will be stored at your own risk Back to Resource Information MANAGER ON DUTY (MOD) For your convenience a manager on duty is available 24 hours a day 7 days a week and can be accessed via the guest service hotline at extension 55 Back to Resource Information MAIL SERVICES Stamps are for sale with our Clearwater Provision Company and can offer basic mailshipping services If you have a large number of items that need to be mailed or require shipping materials we suggest our shipping and receiving department The Clearwater Provision Company Monday - Sunday 7am-9pm Dial - 177 They are located right off of the lobby Complete mail services amp materials

The United States Post Office The Marina 45 Causeway Blvd 727-449-0604 830am ndash 400pm M-F CLOSED Saturday and Sunday

Back to Resource Information

45

MASTER ACCOUNTS See Sales Agreement Back to Resource Information MEDICAL FACILITIESSERVICES Medical Services facilities nearby Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000 3 miles from Hotel Back to Resource Information MEETING ROOM CAPACITIES Please refer to Meeting Space diagram and chart on pages 4 5 amp 6 or consult your CateringEvent Manager Back to Resource Information MEETING ROOM DELIVERIES For small exhibits when a drayage company is not being used standard boxes or packages to and from the exhibit area will be delivered by the hotel bell staff for a charge of $300 itemper move Back to Resource Information MEETING ROOM RENTAL Please contact your Sales Manager or CateringEvents Manager for Meeting Room Rental details Back to Resource Information MEETING ROOM SET STANDARD Standard meeting rooms include the following items

bull Banquet or classroom tables and chairs bull Linens bull Pads and pens bull Ice water bull Lectern

Basic meeting room set up is complimentary Depending upon the extent of the setup requirements additional charges may be incurred Please contact your CateringEvent Manager for miscellaneouselectrical charge price sheets All meeting rooms are set non-smoking Back to Resource Information

46

MUSICMUSICIANS The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to secure the best local national and international talents Please contact your CateringEvent Manager for assistance in booking entertainment Clearwater Beach requests that outdoor entertainment begins no earlier than 1100am and ends no later than 1100pm Back to Resource Information NEWSPAPERSPUBLICATIONS Newspapers available in our Clearwater Provision Company store are USA Today St Pete Times Weekend St Pete Times They are delivered to the Clearwater Provision Company store at 700am daily The USA Today is delivered to guest rooms Monday-Friday Back to Resource Information OFFICE EQUIPMENTSUPPLIES The in-house Business Center is 24 hour self service area that offers 2 computer workstations fax machine and printer A complete range of services including rental of computer systems copier machines facsimile machines can be arranged with our in house AV company Secretarial support photocopying word processing services fax transmissions can be arranged through your catering and event managers Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested For large quick printing or copying jobs we recommend calling UPS Store

140 Island Way Clearwater FL 33767

Cross Streets Between Windward Psge and Dory Psge (727) 446-0660 Fax (727) 446-5586 Back to Resource Information OFF PREMISE CATERING Please contact your CateringEvents Manager for details Back to Resource Information

47

Please contact your CateringEvents Manager for details PACKAGE ROOM

Back to Resource Information PARKING The Hilton Clearwater Beach offers self-parking at $500 per day event parking at $300 We also offer valet parking at the rate of $1400 per day If you are planning a large movement or delivery of rental cars for a specific group event or activity please advise your CateringEvent Manager so that specific parking may be reserved Back to Resource Information PERSONALIZED GROUP WEB PAGE POG is a personalized web page for your attendees to book reservations directly online Available at all Hilton Family properties Customize with your program Customize with your logo No charge ndash itrsquos FREE

Back to Resource Information PETS (POLICY) Service animals are always welcome and must be accompanied Hilton Clearwater Beach does not allow pets on the premises however there are Pet Boarding Facilities in the area aVIP 1242 Cleveland Street Clearwater Florida (727) 446-6700 averyimportantpetcom

A Pets Place of Clearwater Inc 410 South Pegasus Ave Clearwater FL 33765 Phone 727-608-4629 apetsplaceofclwcom

Back to Resource Information PHOTOGRAPHY CVS is located within 1 block from the Hotel Services include film developing one hour developing and photo enlarging

467 Mandalay Ave Clearwater FL (727) 447-6429

Kimberley Photography LLC is a company that can also provide photography services for all occasions special events weddings and groups

Kimberley Photography LLC (727) 543-9723 Kimberlykimberly-Photographycom

Back to Resource Information

48

PIANOS The Hilton Clearwater Beach has 1 piano for use in the foyer Our piano can be provided in our meeting room however it is recommended that they be tuned prior to each use The tuning fee is $15000 and requires advance notice Please note that there is an additional labor fee if you request a piano to be placed on top of portable staging Our piano cannot be placed outside or on one of our covered decks If your group requires additional pianos or pianos in outdooralternate locations your CateringEvent Manager can rent them from an outside source Back to Resource Information POOLS

bull Two heated beachside pools and a Jacuzzi bull Lounge chairs provided at no charge bull Kids activities and crafts daily at poolside bull Free pool and beach towels for use during your stay bull Beach club shop with everything from sunscreen to ice cream to sun glasses bull Sand Bar amp Grill offering poolside food and beverages for lunch and dinner

weather permitting open daily 11 am to sunset Back to Resource Information PORTERAGE Porterage services can be arranged at $400 per person on arrival andor $400 per person on departure Arrivals bags will be tagged and delivered to rooms Departure services a letter will be issued informing persons on times for when luggage will be picked up Luggage is to be left just inside door Back to Resource Information POST-CONVENTION MEETING We encourage our customers to meet with our General Manager during or after the meeting to provide and review feedback Your Event Manager will coordinate a convenient time Back to Resource Information POST EVENT REPORT For meetings and conventions with more than 100 rooms on peak night your Event Manager will complete a Post Event Report This report details room pick-up and food and beverage revenues Back to Resource Information

49

POSTING OF EVENTS Event posting is placed daily on the tv monitors in your guest room as well as in the meeting space and lobby Back to Resource Information PRE-CONVENTION MEETING In order to introduce our clients to the key contacts of the hotel we would like to arrange a pre-convention meeting a day or two prior to your main group arrival Please advise your CateringEvent Manager as to who will attend from your organization and what a convenient time would be for this meeting (time ranges from 30 minutes to one hour) Please note that for smaller groups a smaller more personalized meeting may be set up involving key operational department heads Back to Resource Information PRINTING SERVICESFASTSIGNS of CLEARWATER Manager Mike Lucke 17948 US Hwy 19N Clearwater FL 33764 (P) 727-797-1177 (F) 727-799-9480 249fastsignscom

Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl (727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm Sunday 1200pm-600pm

Back to Resource Information PRODUCTION GUIDELINES Your Event Manager will provide you with the hotelrsquos Production Resource Guide Back to Resource Information PUBLIC TRANSPORTATION The Clearwater Jolley Trolley historic trolley service from Sand Key North and South Beach and the Island Estates every 30 minutes Hours of operation Sunday-Thursday 1000am-100pm Friday-Saturday 1000am-1100pm httpwwwclearwaterjolleytrolleycom Fare price passes and trolley maps can be obtained in our Provision Store located on the second floor All fare classifications are valid on the Jolley Trolley and PSTA system-wide network Passes are interchangeable between the two service providers Back to Resource Information

50

PYROTECHNICS Groups are strictly prohibited from engaging in any activity or activities on Hotel property or possessing or bringing any materials or items to the Hotel and the Hotel property which involve or contain or constitute directly or indirectly (i) any form or type of pyrotechnics fireworks flares flames or other flammable or explosive materials or items or (ii) any Hazardous Substances The term ldquoHazardous Substancesrdquo includes but is not limited to any and all substances (whether solid liquid or gas) (i) defined listed or otherwise classified as pollutants hazardous wastes or words of similar meaning or regulatory effect under any present or future Laws or (ii) that may have a negative impact on human health or the environment including but not limited to petroleum and petroleum products asbestos and asbestos-containing materials polychlorinated biphenyls lead radon radioactivity materials flammable and explosives Back to Resource Information RADIOSPAGERSNEXTELS We are willing to assist you in obtaining walkie-talkie radios andor Nextels for use during your program Please consult your CateringEvent Manager for assistance Back to Resource Information RECYCLING

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information REGISTRATION ASSISTANCE If additional staffing is needed for your activity or hospitality desk please consult with your CateringEvent Manager Registration attendants are easily scheduled with sufficient notice Back to Resource Information REGISTRATION DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks are located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next days use

51

Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information RESERVATIONS RAPID RESERVATIONS AUTOMATED PROCESSING INPUT AND DELIVERY SYSTEM Expedited reservation processing straight from your rooming list into our system Eliminates dual entry process Accurate and efficient reservations Supports 3rd Party Clearinghouses No charge ndash itrsquos FREE

Back to Resource Information RESTAURANTSLOUNGES There are a variety of Restaurants and Lounges within walking distance from the Hilton Clearwater Beach There are even more just a short distance away from Subway to Gourmet Clearwater Beach has it covered Please contact your EventCatering Manager for a detailed list Back to Resource Information RESTAURANT RESERVATIONS Reservations are strongly recommended for all restaurants in the hotel and in Clearwater Beach whether it is for a table of four or a dine-around for 250 Please contact our valetbell stand at 153154 Back to Resource Information RESTROOMS Public restrooms are located in the following areas Lobby Level ndash Adjacent to Reflections Restaurant Lobby Level ndash Meeting space foyer southeast corner of the Hotel Outdoor Ground Level ndash West end of hotel next to beach services desk Outdoor Ground Level- Extension to the Sandbar facilities poolside Back to Resource Information RESUMES Please contact your CateringEvents Manager Back to Resource Information

52

ROBES 2 light-weight cotton robes are provided in all Guest Rooms Additional robes are available upon request and for purchase Back to Resource Information ROPESSTANCHIONS Ropes and Stanchions bull Pairs of stanchions with connecting rope For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information SAFESSAFE DEPOSIT BOXES For your convenience all guest rooms have an in-room Safe located in the wardrobe closet Back to Resource Information SECURITY If required in our sole judgment in order to maintain adequate security measures in light of the size andor nature of your function you will provide at your expense security personnel supplied by a reputable licensed guard or security agency doing business in the city or county in which we are located which agency will be subject to our approval Such security personnel may not carry weapons Your catering and event managers can assist in locating security for hire Back to Resource Information SHIPPING AND RECEIVING Packages for functions may be delivered to the hotel up to three (3) days prior to the eventconvention Arrangements must be made through your CateringEvent Manager for storage Please note that the hotel storage facilities are extremely limited Please do not ship valuables We cannot be responsible for contents Please contact your CateringEvent Manager for pricing and storage arrangements When shipping materials to the hotel please include the following information on all packages to insure proper delivery and storage Conference Name Event Dates Client Guest Name

53

Hold for Arrival (arrival date) Attention ltyour cateringevent contactgt Hotel Name Address City State ZIP Phone Fax Number of packages in that shipment We also recommend that you have a packing slip both inside and outside of each package Guests will be responsible for the packing and return of all packages Receiving handling and shipping charges may apply No COD packages will be accepted The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC) Shipping from the Hilton The Hilton Clearwater Beach utilizes FedEx and US Postal Service for our shipping needs Please see your CateringEvents Manager for pick-up and delivery schedules A Freight-Forwarding Form should be obtained from your CateringEvent Manager and completely filled out for shipping Back to Resource Information SHOPPING There are many shops within walking distance from the Hilton Clearwater Beach Countryside Mall with more traditional stores and shopping is located 20 minutes away Please contact the Bell Stand for directions Back to Resource Information SIGNAGEBANNERS In order to maintain a quality image for all Hotel guests there are a few things we ask of you during your stay Only professionally printed signage is allowed in the meetingconvention areas These signs can be used with easels or in sign stands No handwritten signs or flipcharts are allowed outside the meeting rooms No banners can be hung along the walls of the Public Areas Banners may be hung from the skirting of the hospitality desks and at outdoor functions Hotel personnel must provide the labor to hang the signs at a fee of $45 - $75 each In addition nothing is to be placed over exit doors or located to conceal or obscure any exit Back to Resource Information

54

SITE INSPECTIONPRE-PLANNING Site Inspections can be coordinated with a Sales Manager or CateringEvents Manager Back to Resource Information SMOKING The Hilton Clearwater Beach is 100 smoke-free anywhere inside the hotel The Smokerrsquos Oasis is located on the Lobby Level outside of the South East Corner of the Hotel Back to Resource Information SOUND SYSTEM Some hotel meeting rooms and ballrooms have a basic sound system Please contact your CateringEvent Manager with questions There may be fees assessed for certain hookups as well as hourly labor charges Anchor systems or supplemental systems will be required for all outdoor locations Please make note of the hotelrsquos noise curfews No sound system functions can take place outdoors before 800 am and all outdoor evening functions must end no later than 1100 pm Back to Resource Information SPECIAL MEAL REQUESTS Please consult with your CateringEvent Manager for any special meal requests The Hilton Clearwater Beach Executive Chef is pleased to accommodate your requests to the best of his abilities Back to Resource Information SPORT Sustainable Property Operations Results Tracking SPORT is an integrated performance based system built into our HEAT system that looks at all of the key focus areas in terms of sustainability and operational best practices Your CateringEvent Manager can share detailed information Back to Resource Information STORAGE Storage for your advance boxes and convention supplies is quite limited at the Hilton Clearwater Beach If you are anticipating shipping a large volume of materials we suggest you consult your CateringEvent Manager as soon as possible to reserve a room or plan to utilize an area in your office or hospitality room set up Hotel cannot provide security If shipping valuables please make arrangements to hire and pay for outside security Back to Resource Information

55

SUITES Please refer to the Suites Section on Page 3 Back to Resource Information SUSTAINABILITY Mission Statement Hilton Worldwide will manage our business through a lens of sustainability to benefit this generation and those that follow Through action and innovation we will lead our industry in projects and programs that

bull Enhance the guest experience bull Engage our employees bull Improve operational efficiency bull Advance building design bull Strengthen our partnerships bull Serve our communities bull Protect our global environment bull Enrich our Family of Hotels

Back to Resource Information TAXES The current Florida State Tax is 7 The current Pinellas County Bed Tax is 5 All goods and services are subject to state tax including but not limited to food beverage labor and gratuities Back to Resource Information TAXICABS For the city of Clearwater Beach there are a total of taxi companies available to our guests The Hilton Clearwater Beach recommends Yellowcab at 727 799 2222 The standard rate for transfers from the Tampa International Airport to the Hilton Clearwater Beach is approximately $5000one way plus gratuity Back to Resource Information TELEPHONESTELECOMMUNICATIONS The following types of telephones are available for guests meeting and convention service and administrative staff Please advise your event and catering managers if you need the use of a phone for your program Dial ldquo9rdquo line

bull Used for in-house local and toll-free calls only Price is $5000++ per day

56

Dedicated Analog Phone Line The installation fee is $10000 plus tax plus price of all calls DID lines can be used for Long Distance minimal PC and fax can work as well DID Lines The following are enhancements that can be added to a DID Line Ibahn wireless connections $2500 per day or (20) connections at $22500 Hard wired connections $7500 per day Broadband Access ndash please contact your event service or catering manager Guest Room Calls Type of Call Instructions Rates Direct Dial-Bill to Room EMERGENCY 9+911 No Charge Room to Room No Charge Local 9+Number $100 connecting fee plus local rate 8008888xx toll free 9+1+Number $100 connecting fee plus local rate Long Distance 9+1+Number $100 connecting fee plus local rate ATampT Operator assisted International 9+011+CC+CC+Number $100 connecting fee plus ATampT Operator assisted rate (by country) Local Long Distance and International Calls will be billed to your account if the phone rings more than (7) times connect with voice message or the other person picks up Applicable Taxes will be added Rates subject to change You may obtain free rate information at any time by dialing 9+00 and ask the ATampT Operator for the rate of an Operator Assisted Call Hilton subscribes to ATampT Long Distance and Operator Services You have the right to reach other long distance carriers from the telephone and you may do so by dialing the access code provided by that carrier Voice Mail Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out To hear messages if the red light is flashing on your guest room telephone 1 Lift the receiver 2 Press MESSAGE key 3 Follow recorded instructions Should you require assistance while using Voice Mail simply press the ldquordquo key at any time

57

Video Teleconferencing We have video conferencing equipment - can be installed in all public space rooms Back to Resource Information TENTS Please contact your CateringEvent Manager regarding rental of small tents Large tents can be installed at the Hilton Clearwater Beach Tents are provided by US Tent US Tent Rental Inc 2006 72 nd Drive East Sarasota FL 34243 (941) 727-3311 ustentrentalcom Back to Resource Information THEME PARTIES The Hilton Clearwater Beach is proud to present a complete package of signature theme parties Please discuss themes with your CateringEvent Manager and ask for a copy of our latest and most popular menus and productions Back to Resource Information TOURSSIGHTSEEING Please contact your CateringEvents Manager for details on Tours and Sightseeing excursions in Clearwater Beach Back to Resource Information TUXEDOSFORMAL WEAR If you are anticipating a large delivery of tuxedos on site please advise your CateringEvent Manager in advance The following companies offer tuxedo rentals Menrsquos Warehouse 2719 Gulf to Bay Boulevard Clearwater FL 33759-4951 (727) 726-2262 menswearhousecom

Deolindas Tailoring amp Alterations 514 Park Street Clearwater FL 33756-5405 (727) 442-0045 deolindacom

Back to Resource Information

58

VOICE MAIL All guest rooms have a voice mail message service Group voice mails may be left however please note that this process is time consuming as each room number needs to be programmed individually Therefore labor fees may be assessed Please discuss any specific requests with your CateringEvent Manager Back to Resource Information WEATHER Depending on the season the weather at Clearwater Beach varies from a low of 50rsquo degrees to a high of 92 degrees Before visiting Clearwater Beach we recommend that guests check the local listings to determine the weather conditions Back to Resource Information WHEELCHAIRS If a guest requires a wheelchair we can arrange a rental for them at their own expense If a guest requests that we rent a wheelchair please note that we can coordinate the rental but will be unable to cover the expense The following companies have wheelchairs beach wheelchairs andor scooters for rent Fun Ride Rentals 400 Mandalay Ave Clearwater Beach FL 33767 (727) 519-3008 Hours of operation Monday ndash Saturday 1000am-Sunset Sunday 1100am-Sunset Back to Resource Information WIRED PAYMENT If you would like to have payment wired please notify your CateringEvent Manager and instructions will be faxed to you Back to Resource Information

59

WORSHIP SERVICES The following is a list of nearby locations Baptist Skycrest Baptist Church 125 N Belcher Road Clearwater FL 33765 (727) 791-7107 skycrestfamilyorg Catholic St Brendanrsquos Catholic Church 245 Dory Passage Clearwater Beach FL 33767 (727) 443-5485 stbrendancatholicorg

Christian Central Christian Church 1200 Keene Road South Clearwater Florida 33756 (727) 446-0988 clearwaterdisciplesorg

Jehovahrsquos Witness Jehovahs Witnesses Clearwater Congregation 1745 Weston Drive Clearwater FL 33755 (727) 442-9266 watchtowerorg Jewish Temple Bnai Israel 1685 South Belcher Road Clearwater FL 33764-6594 (727) 532-3829 templebnaiisraelclworg Lutheran St Paulrsquos Lutheran Church 407 South Saturn Avenue Clearwater FL 33755-6597 (727) 446-7718 stpaulsclearwaterorg

Methodist First United Methodist Church 411 Turner Street Clearwater FL 33756-5328 (727) 446-5955 fumc-clwcom Mormon Church of Jesus Christ of LDS 1740 North Highland Avenue Clearwater FL 33755-2104 (727) 446-9320 cofchristorg Pentecostal Bridge of Love Ministries 1329 North Highland Avenue Clearwater FL 33755-3416 (727) 445-9660

Protestant Holy Trinity Episcopal Church 3200 North McMullen Booth Road Clearwater FL 33761-2009 (727) 796-5514 holytrinityclworg

Back to Resource Information ZIP-OUT CHECKOUT With Zip Checkout your room folio is at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 150 to Checkout Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Back to Resource Information

60

FORMS

bull CREDIT CARD AUTHORIZATION

bull CREDIT APPLICATION

bull MISCELLANEOUS REQUEST FORM

bull PLANNING CHECKLIST

HILTON CLEARWATER BEACH

CREDIT CARD PAYMENT AUTHORIZATION FORM Please complete all areas below Incomplete requests may be rejected This form must be received at least 5 business days prior to the Check-In or by specified date in Event Contract to ensure acceptance of the credit card to be charged Do not send completed form by email FAX COMPLETED FORM TO [INSERT FAX ] ATTN ________________________________ HOTEL USE ONLY Date _____________________________ Guest Group Name Check-In Event Date Name of PersonGroup Making Reservation Phone Authorized Amount Approval Code Date CARDHOLDER - Please complete the following section and signdate below Cardholder Name as it Appears on Credit Card Cardholder Billing Address City State Zip Daytime Business Telephone Evening Telephone Credit Card Number Expiration Date Credit Card Type (Circle one) VisaMasterCard American Express Discover JCB Diners Club Credit Card Issuing Bank Name Bank Phone Number (from back of your credit card) I agree to cover the following categories of charges (Please circle) All Charges Room amp Tax Food amp Beverage Retail Recreation I agree to cover the above categories of charges up to a Maximum Amount of $ __________________ DIRECT BILL ACCOUNT PAYMENTS ONLY Name on InvoiceStatement _______ ______ Date on InvoiceStatement InvoiceStatement Number _________________________ ______________ Authorized Amount $_______________________ Note Charges for room and tax group deposits or direct bill account payments will be charged to your credit card immediately Any incidental charges circled above will be charged at the time of check-out Amount to be immediately charged to credit card for room and taxes or deposit $______________ Final Balance Billed to Credit Card (hotel use only) $_______________ By signing below you authorize the hotel to charge your credit card immediately for the amount indicated above up to the ldquoMaximum Amountrdquo indicated above You further acknowledge that if ldquoall chargesrdquo has been selected then all guestgroup related charges (less Deposit) will be charged to the above card number at the time of check-out or event conclusion Cardholder Signature Date

HOTEL NAME Hilton Clearwater Beach Resort SALES OFFICE (727) 298-1493 ADDRESS 400 Mandalay Avenue FAX (727) 461-1768

Clearwater Beach FL 33767 MAIN LINE (727) 461-3222

CREDIT APPLICATION Confidential Information

Name of Company Requesting Direct Billing

Address Telephone

City State CT Zip Dun amp Bradstreet Number Rating

Listed in Name of Group Name

Inclusive Booking Dates Group Contact Telephone

Address Fax

City Windsor State CT Zip DIRECT BILLING HAS BEEN REQUESTED AS INDICATED 1 Guest Room Accounts All charges for specified guests - provide list Room and tax only for specified guests - provide list 2 Catering All cateringbanquet charges 3 Miscellaneous Provide list BANK REFERENCES Bank Name Contact Full Address City State Zip Telephone Account ABA HOTEL REFERENCES (Most Recent History) Hotel Name Dates

Full Address Telephone City State Zip Hotel Name Dates

Full Address Telephone City State Zip AGREEMENT amp RELEASE I (We) agree if credit is extended to pay the amount due upon receipt of the first statement In accordance with the Privacy Act Freedom of Information Act the Fair Credit Reporting Act and any similar federal state or local statutory or common laws or regulations I (We) expressly authorize the above-named references any credit reporting agency any law enforcement agency (federalstatelocal) and any person or entity with knowledge of information relevant to this request for credit to release this information to the hotel (together with its owners partners parent subsidiaries and affiliates and their officers directors agents and employees ldquoHotelrdquo) and Hotel to request obtain and use such information as it sees fit I (We) hereby agree to release indemnify defend and hold harmless Hotel and any all other persons or entities including without limitation those providing information from any and all liability for losses claims injuries liabilities and damages of whatever kind or nature whether known or unknown including without limitation those based upon defamation invasion of privacy and rights of publicity and personality which may at any time arise or accrue to me (us) or my (our) heirs successors parents subsidiaries assigns officers directors employees agents or other persons or entities claiming by or through us on account of provision of such information or reliance on such information or on other information gathered pursuant thereto and hereto I (We) hereby authorize this Credit Application and release to be shown and delivered to such persons with a copy of this Credit Application and release to be as valid as the original

Authorized Signature _________________________________________________________ Date _______________________

DO NOT WRITE BELOW THIS LINE -- FOR OFFICE USE ONLY Estimated Amount of Charges -- To be Completed by Originator

Rooms $ Credit Approved By CateringBanquet $ Date Meeting Room Rental $ Credit Limit $ Other $ Credit Denied

Total $ Advance Deposit Required $ Deposit Received $ File Sales Rep M amp C Rep Catering Rep

(Always Attach Copy of Contract)

MISCELLANEOUS SERVICES REQUEST FORM

Return form to

INTERNET CONNECTIONS

Description Daily Price Quantity Description Start Date

End Date

Total Days Selected Subtotal

iBAHN Wireless Connection $2500 1 $000 iBAHN Environment (20 Connections) $25000 1 $000 iBAHN Hard Wired Connection $7500 1 $000

TOTAL INTERNET REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

PHONE LINES

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

Dial 9 Line $5000 1 $000 Dedicated Analog Phone Line $10000 1 $000

TOTAL PHONE LINE REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

BANNERS

Description Hanging Fee Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

8 Feet or Less $4500 1 $000 9 Fee or More $7500 1 $000

TOTAL BANNER REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

ELECTRICAL

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

60 Amp Power Drop $20000 1 $000 120 Amp Power Drop $30000 1 $000 220 Amp - 3 Phase Contact your CSM 1

(Smaller items such as extension cords and power strips will be billed through PSAV) TOTAL ELECTRICAL REQUEST

$000

(Total includes 21 Service Charge amp 7 Tax)

KEYS amp LOCKS

Description Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

4 Keys or Less Complimentary 1 $000 Additional Keys $500 1 $000 Lock Change $15000 1 $000

(Keys not returned will result in a $2500 per key charge) Total Key amp Lock Charges

$000

(Total includes 21 Service Charge amp 7 Tax)

PAYMENT INFORMATION Total Charges $000 Please charge total to my Master Account Guest Room Check (Must be received prior to event) Credit Card Ex Date Name as it Appears on the Card By my signature I certify that I am authorized to obligate myself or my company for the above expenses

SIGNATURE

Planning Checklist CHECKLIST BY DUE DATE Date Task

EM to provide POG Rapid and GLM instructions (At 1 year out or prior to registration opening)

EM to forward application for Credit (1 year out)

EM to send weekly pu reports starting 8 weeks prior to cut-off (Individual Call-In Only)

Client to return completed Credit application (6 months out)

EM to provide confirmation numbers to Client within 3 days of receiving rooming list

EM to send cut-off letter 1 week prior to cut-off (All Blocks)

EM to forward Hold Harmless Agreement to ClientVendors (45 days out) Client to provide Rooming List to EM (at cut-off)

Client to send FampB menus and Meeting Room Sets to EM (30 days out)

Client to return Hold Harmless and Proof of Insurance (20 days out)

EM to complete Resume and send to client for final approval (15 days out)

Client will communicate VIP Staff amp Sub-block needs (Date to be prior housing opening)

EM to confirm all space contracted (at time of turnover) Updated Program to Hotel by Client (Contracted date) EM to send menursquos to Client

EM to send BEOrsquos to Client for Review (within 5 business day of receiving)

Client to forward all Changes to EM (within 2 business day receiving BEOrsquos) Pre-Con amp Post-Con DatesTimes established

EM to confirmforward concessions to Client (compsairport transfersupgradesparking) (at cut-off)

EM to forward outstanding Resume questions to Client (30 to 20 days out) Client to return Resume items to EM (20 to 15 days out)

Client to approve Resume before distributed to Staff (14 to 11 days out)

EM to establish time for Master Account Review while On-Site (30 to days out) Client return signed letter prior to cut-off (All Blocks) Client to assign concessions (30 to 20 days out)

  • Hilton Clearwater Beach
  • Meeting amp Event Resource Guide
  • Hilton Clearwater Beach
  • 400 Mandalay Avenue
  • Clearwater Beach Florida 33767
  • Hiltoncom
  • Hiltonclearwaterbeachcom
    • Table of Contents
    • Guest Rooms
    • Suites
      • Clearwater Beach Club
        • RESOURCE INFORMATION
        • A
        • Advertising Opportunities
        • Affiliates
        • Airline Information
        • Amenities
        • Americans with Disabilities Act (ADA)
        • AudioVisual
        • Automated Teller Machines
        • B
        • Baby-Sitting Services
        • Balloons
        • Banks
        • Banquet Beverage Selection
        • Banquet Curfews
        • Banquet Equipment
        • Banquet Menu Selection
        • Banquet Terms and Conditions
        • Bell Services
        • Billing
        • Box Lunches
        • Business Center
        • BusBus Companies
        • C
        • Car Rental Agencies
        • Cash Paid Outs
        • Cash Paying Guests
        • Changing FacilitiesDay Use
        • Check Cashing Privileges
        • Check-In and Checkout
        • Coffee Maker
        • Concierge
        • Credit Cards
        • Credit Policy
        • Currency Exchange
        • D
        • Decorations
        • Destination Management Companies (DMC)
        • Deposits
        • Diagrams
        • Dietary Requirements
        • Doctors on Call
        • Drug Stores
        • Dry Cleaning
        • E
        • eEvents
        • Electrical
        • Elevators
        • Emergency Procedures
        • Entertainment
        • Environmental Commitment
        • Executive Meeting Packages
        • Exhibits
        • F
        • Fax Machines
        • Fax Numbers
        • Fire Codes
        • Fitness Center
        • Flags
        • FloralFlorist
        • Freight Elevator
        • G
        • Gift Certificates
        • Gift Ideas
        • Golf Course Information
        • Gratuities
        • Group Reservations Identification Program (GRIP)
        • Group Check-In Arrival and Departures
        • Guest List Manager
        • Guest Rooms
        • Guest Room Deliveries
        • Guest Service Hotline
        • H
        • Hair Salon
        • Heat
        • Hospitality Desks
        • Hotel FactsHistory
        • Hotel Map
        • Housekeeping
        • I
        • In Conjunction With (ICWrsquos)
        • Indemnification
        • In-Room Dining
        • InterpretationTranslation Services
        • Internet Services
        • J
        • K
        • Key Cards
        • Key Hotel Contacts
        • Kosher
        • L
        • LaundryValet
        • Limousine Services
        • Linen Selection
        • Liquor Laws
        • Load-InLoad Outs (Production Decor amp Staging)
        • Loading Dock
        • Local Information
        • Lost and Found
        • Luggage Storage
        • M
        • Manager on Duty (MOD)
        • Mail Services
        • Master Accounts
        • Medical FacilitiesServices
        • Meeting Room Capacities
        • Meeting Room Deliveries
        • Meeting Room Rental
        • Meeting Room Set Standard
        • MusicMusicians
        • N
        • NewspapersPublications
        • O
        • Office EquipmentSupplies
        • Off Premise Catering
        • P
        • Package Room
        • Parking
        • Personalized Group Web Page
        • Pets (policies)
        • Photography
        • Pianos
        • Pools
        • Post-Convention Meeting
        • Post Event Report
        • Posting of Events
        • Pre-Convention Meeting
        • Printing Services
        • Production Guidelines
        • Public Transportation
        • Pyrotechnics
        • Q
        • R
        • RadiosPagersNextels
        • Recycling
        • Registration Assistance
        • Registration Desks
        • Reservations (RAPID)
        • RestaurantsLounges
        • Restaurant Reservations
        • Restrooms
        • Resumes
        • Robes
        • RopesStanchions
        • S
        • SafesSafety Deposit Boxes
        • Security
        • Shipping and Receiving
        • Shopping
        • SignageBanners
        • Site InspectionPre-planning
        • Smoking
        • Sound System
        • Special Meal Requests
        • Storage
        • Suites
        • Sustainability
        • T
        • Taxes
        • Taxicabs
        • TelephonesTelecommunications
        • Tents
        • Theme Parties
        • ToursSightseeing
        • TuxedoFormalwear
        • U
        • V
        • Voice Mail
        • W
        • Weather
        • Wheelchairs
        • Wired Payment
        • Worship Services
        • X
        • Y
        • Z
        • Zip-Out Checkout
        • AFFILIATES
        • AIRLINE INFORMATION
        • AMENITIES
        • AMERICANS WITH DISABILITIES (ADA)
        • AUDIOVISUAL
        • AUTOMATED TELLER MACHINES
        • BABY-SITTING SERVICES
        • BALLOONS
        • BANKS
        • BANQUET BEVERAGE SELECTION
        • BANQUET EQUIPMENT
        • BANQUET MENU SELECTION
        • STANDARD BANQUET TERMS AND CONDITIONS
        • BELL SERVICES
        • BILLING
        • BOX LUNCHES
        • BUSINESS CENTER
          • Jolley Trolley Transportation
            • CAR RENTAL AGENCIES
            • CASH PAID OUTS
            • CASH PAYING GUESTS
            • CHANGING FACILITIESDAY USE
            • CHECK-IN AND CHECKOUT
              • Early Departure
              • Late Departure
              • Satellite Check-In
              • Zip Checkout
              • Kiosks
                • CONCIERGE
                • CREDIT CARDS
                • CREDIT POLICY
                • CURRENCY EXCHANGE
                  • Del Sol of Clearwater
                    • 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039
                      • DECORATIONS
                      • DESTINATION MANAGEMENT COMPANIES (DMC)
                      • DEPOSITS
                      • DIAGRAMS
                      • DIETARY REQUIREMENTS
                      • DIRECTIONS TO THE HOTEL
                      • DOCTORS ON CALL
                      • DRY-CLEANING ndash See LaundryValet
                      • ELECTRICAL
                      • ELEVATORS
                      • EMERGENCY PROCEDURES
                      • ENTERTAINMENT
                      • EXECUTIVE MEETING PACKAGES
                      • The Hilton Approach To Online Meeting Planning
                      • FAX MACHINES
                      • FAX NUMBERS
                      • FIRE CODES
                      • FITNESS CENTER
                      • FLAGS
                      • FLORALFLORIST
                      • FREIGHT ELEVATOR
                      • GIFT IDEAS
                      • GOLF COURSE INFORMATION
                        • Golf Course Information
                          • GRATUITIES
                          • Group Reservations Identification Program (GRIP)
                          • GROUP CHECK-IN ARRIVALS AND DEPARTURES
                          • GUEST ROOMS
                          • GUEST ROOM DELIVERIES
                          • GUEST SERVICE HOTLINE
                          • HAIR SALON
                          • HOSPITALITY DESKS
                          • HOTEL FACTSHISTORY
                          • HOTEL MAP
                          • HOUSEKEEPING
                          • IN CONJUNCTION WITH (ICWrsquos)
                          • IN-ROOM DINING
                          • INTERPRETATIONTRANSLATION SERVICES
                          • INTERNET SERVICES
                          • KEY CARDS
                            • (Customized) KEY CARDS
                              • KEY HOTEL CONTACTS
                              • KOSHER
                              • LAUNDRYVALET ndash See Dry Cleaning
                              • LIMOUSINE SERVICES
                              • LINEN SELECTION
                              • LIQUOR LAWS
                              • LOAD-INLOADOUT (Production Deacutecor and Staging)
                              • LOADING DOCK
                              • LOCAL INFORMATION
                              • LOST AND FOUND
                              • LUGGAGE STORAGE
                              • MANAGER ON DUTY (MOD)
                              • MAIL SERVICES
                              • MASTER ACCOUNTS
                              • MEDICAL FACILITIESSERVICES
                              • MEETING ROOM CAPACITIES
                              • MEETING ROOM DELIVERIES
                              • MEETING ROOM RENTAL
                              • MUSICMUSICIANS
                              • NEWSPAPERSPUBLICATIONS
                              • OFFICE EQUIPMENTSUPPLIES
                              • Please contact your CateringEvents Manager for details
                              • PARKING
                              • PERSONALized GROUP WEB PAGE
                              • PETS (Policy)
                              • PIANOS
                              • POST-CONVENTION MEETING
                              • POST EVENT REPORT
                              • POSTING OF EVENTS
                              • PRE-CONVENTION MEETING
                              • PRINTING SERVICES
                              • PRODUCTION GUIDELINES
                              • PUBLIC TRANSPORTATION
                              • PYROTECHNICS
                              • RADIOSPAGERSNEXTELS
                              • RECYCLING
                              • REGISTRATION ASSISTANCE
                              • REGISTRATION DESKS
                              • RESERVATIONS RAPID Reservations Automated Processing Input and Delivery System
                              • RESTAURANTSLOUNGES
                              • RESTAURANT RESERVATIONS
                              • RESTROOMS
                              • RESUMES
                              • ROPESSTANCHIONS
                              • SAFESSAFE DEPOSIT BOXES
                              • SECURITY
                              • SHIPPING AND RECEIVING
                                • Shipping from the Hilton
                                  • SHOPPING
                                  • SIGNAGEBANNERS
                                  • SITE INSPECTIONPRE-PLANNING
                                  • SMOKING
                                  • SOUND SYSTEM
                                  • SPECIAL MEAL REQUESTS
                                  • SPORT
                                  • STORAGE
                                  • SUITES
                                  • Sustainability
                                  • TAXES
                                  • TAXICABS
                                  • TELEPHONESTELECOMMUNICATIONS
                                    • Dial ldquo9rdquo line
                                    • Dedicated Analog Phone Line
                                    • DID Lines
                                      • Type of Call Instructions Rates
                                        • Video Teleconferencing
                                          • TENTS
                                          • THEME PARTIES
                                          • TOURSSIGHTSEEING
                                          • TUXEDOSFORMAL WEAR
                                          • VOICE MAIL
                                          • WEATHER
                                          • WHEELCHAIRS
                                          • WIRED PAYMENT
                                          • WORSHIP SERVICES
                                          • ZIP-OUT CHECKOUT
                                          • Hilton Clearwater Beach
                                          • Credit Card Payment Authorization Form
Page 2: Hilton Clearwater Beach Meeting & Event Resource Guide

2

TABLE OF CONTENTS General Information

bull Hotel Overview bull Guest Room diagrams with specifications (as appropriate) bull Suite Information and Descriptions (as appropriate) bull Dining Information with Restaurant Descriptions bull Hotel Shop(s) Information

Function Space and Banquets

bull Function Space Diagrams with specification Resource Information

bull Hotel specifics listed alphabetically Forms

bull Credit Application bull Credit Card Authorization bull Miscellaneous request form bull Planning Checklist

3

GENERAL INFORMATION Spanning 10 acres along the Gulf of Mexicorsquos shimmering coastline we invite you to rediscover the Hilton Clearwater Beach and indulge in a vibrant newly transformed setting for your next vacation or business meeting Rely on this three-diamond hotel and enjoy enchanting accommodations overlooking one of the worldrsquos most brilliant white-sand beaches Recline in a beach chair and gaze out at the magnificent blue skies Curl your toes in the soft sand and let the gulf breezes stir your soul Order your favorite drink from the arearsquos only full-service beachfront food and beverage service Escape and witness the transformation of this delightful new Clearwater Beach hotel for a glimpse of paradise in a landmark location

bull Nestled on 10 acres of brilliant white-sand coastline in Clearwater Beach Florida bull Overlooking the Gulf of Mexico next to Pier 60 and across from the marina bull Within walking distance to Clearwater Beachrsquos best restaurants and activities bull Only 20 minutes from St Petersburg Clearwater International Airport (PIE) bull Just a half hour from Tampa International Airport (TPA) providing flexibility

with flights

GUEST ROOMS All of our accommodations are non-smoking The majority of our rooms have private balconies offering city harbor park or partial gulf views Our Choices Include King Room

4

DoubleDouble Room

Views vary as follows bull Partial Gulf View Double bull Partial Gulf View King bull The Clearwater Room bull The Coast Room Double bull The Coast Room King bull Harbor View Double bull Park View Double

SUITES These spacious offer an oversized room with a dining table microwave refrigerator sleeper sofa upgraded amenities and a view of the Gulf of Mexico Our Choices Include Gulf Front Junior

5

Palm Suite

Royal Suite

6

FUNCTION SPACE

7

Meeting Room Floors MAIN LEVEL | LOWER LEVEL

MAIN LEVEL Maximum number of people per seating style

Agave Office Suite 765 4117 x 3317 8 9 16 0 0 12 9 12

Citrus 646 3800 x 1700 8 30 50 40 50 40 27 0

Coral 425 1700 x 2500 9 21 35 24 25 18 20 0

Dolphin 425 1700 x 2500 9 21 35 24 25 18 20 0

Executive Conference 891 2700 x 3300 9 27 50 50 50 16 24 0

Grand Ballroom 9821 6100 x 16100 na 650 1300 800 1200 0 0 0

Grand Ballroom Foyer 4164 14625 x 2750 8 0 0 0 350 0 0 0

Grand Ballroom-Salon A 640 2000 x 3200 9 27 50 40 50 20 24 0

Grand Ballroom-Salon ABC

1952 6100 x 3200 9 120 200 150 175 38 50 0

Grand Ballroom-Salon B 640 2000 x 3200 9 27 50 40 50 20 24 0

Grand Ballroom-Salon C 640 2000 x 3200 9 27 50 40 50 20 24 0

Grand Ballroom-Salon D 1708 6100 x 2800 14 96 180 110 150 40 40 0

Grand Ballroom-Salon E 2196 6100 x 3600 14 140 250 180 200 40 60 0

Grand Ballroom-Salon F 1952 6100 x 3200 14 120 200 150 175 40 50 0

Grand Ballroom-Salon G 2013 6100 x 3300 9 120 200 150 145 40 50 0

Manatee 350 1400 x 2500 9 18 30 16 25 18 20 0

Mandalay 1080 2000 x 5400 9 36 75 70 75 32 0 0

Mangrove 714 5100 x 1400 8 48 75 60 80 30 27 0

Marlin 425 1700 x 2500 9 21 35 24 25 18 20 0

Palm Boardroom 360 1200 x 3000 8 0 0 12 0 12 0 0

Tarpon 425 1700 x 2500 9 21 35 24 25 18 20 0

Waters Edge A 856 2600 x 3050 8 48 75 50 85 24 30 34

8

Waters Edge B 980 3017 x 3050 8 48 75 50 85 24 30 34

Waters Edge Ballroom 2708 8317 x 3050 8 90 150 180 300 0 0 0

Waters Edge C 882 2700 x 3050 8 48 75 50 85 24 30 34

White Sands 407 1633 x 2542 8 24 44 30 25 18 21 22

LOWER LEVEL

Meeting Complex 20000 na 9 0 0 0 0 0 0 0

9

DINING

Reflections Our laid back restaurant features delicious dining overlooking the Gulf of Mexico Serves breakfast lunch amp dinner daily from 700 am ndash 1000 pm Casual attire

Sand Bar amp Grill Enjoy a sun-splashed atmosphere poolside dining at this charming outdoor restaurant serving lunch and dinner Open daily weather permitting from 1100 am ndash 800 pm Beach attire

10

Tiki Bar Our Tiki Hut provides a fun playful setting to enjoy your favorite beverages while relaxing directly on the beach Open daily weather permitting from 1100 am ndash 730 pm Beach Attire

Coasters Lounge Stop by this laid back Lounge for your favorite libation while watching spectacular sunsets morning coffee bar light lunch appetizers and late night menu available Open daily from 600 am ndash 1200 am weekends until 100 am Casual attire

11

Clearwater Beach Club Our Breezy Hideaway is among the best Whether itrsquos sun or shade cruising the wave tops or snorkeling the depths below the Hilton Clearwater Beach is your choice for oceanfront recreation Escape to our beachfront hotel -- where the friendly staff at our Beach Services Desk will help chart your course to paradise From complimentary towels and umbrella and cabana rentals to the only beachfront food and beverage service in the Clearwater area we work hard so you never have to Forgot something Head to our Beach Club Shop for snacks beverages ice cream sunscreen sunglasses beach and water toys cameras koozies visors totes t-shirts and more Beach Club membership is optional and offers a great deal which includes

bull Daily beach chair and umbrella usage including ldquosunsetrdquo rentals bull Savings on Fun Ride rentals water sports rentals Fun Factory activities for kids

and Beach Shop Merchandise bull Daily cocktail specials offered in hotel restaurants the cocktail lounge and the

Tiki Bar bull Discount on all dinner entreacutees and breakfast buffet bull Discount on sunset picnic basket dinner

Cabana rentals available Available all day or just for the afternoon rental available at $2500 and options include Beach Rentals - Full Day ndash 9 am - 5 pm

bull 2 Chairs with Umbrella bull 2 Chairs with Cabana

Beach Rentals - Half Day ndash 1 pm ndash 5 pm

bull 2 chairs with umbrella bull 2 chairs with cabana

12

RESOURCE INFORMATION A Advertising Opportunities Affiliates Airline Information Amenities Americans with Disabilities Act (ADA) AudioVisual Automated Teller Machines B Baby-Sitting Services Balloons Banks Banquet Beverage Selection Banquet Curfews Banquet Equipment Banquet Menu Selection Banquet Terms and Conditions Bell Services Billing Box Lunches Business Center BusBus Companies C Car Rental Agencies Cash Paid Outs Cash Paying Guests Changing FacilitiesDay Use Check Cashing Privileges Check-In and Checkout Coffee Maker Concierge Credit Cards Credit Policy Currency Exchange

13

D Decorations Destination Management Companies (DMC) Deposits Diagrams Dietary Requirements Directions to the Hotel Doctors on Call Drug Stores Dry Cleaning E eEvents Electrical Elevators Emergency Procedures Entertainment Environmental Commitment Executive Meeting Packages Exhibits F Fax Machines Fax Numbers Fire Codes Fitness Center Flags FloralFlorist Freight Elevator G Gift Certificates Gift Ideas Golf Course Information Gratuities Group Reservations Identification Program (GRIP) Group Check-In Arrival and Departures Guest List Manager Guest Rooms Guest Room Deliveries Guest Service Hotline

14

H Hair Salon Heat Hospitality Desks Hotel FactsHistory Hotel Map Housekeeping I In Conjunction With (ICWrsquos) Indemnification In-Room Dining InterpretationTranslation Services Internet Services J K Key Cards Key Hotel Contacts Kosher L LaundryValet Limousine Services Linen Selection Liquor Laws Load-InLoad Outs (Production Decor amp Staging) Loading Dock Local Information Lost and Found Luggage Storage M Manager on Duty (MOD) Mail Services Master Accounts Medical FacilitiesServices Meeting Room Capacities Meeting Room Deliveries Meeting Room Rental Meeting Room Set Standard MusicMusicians N NewspapersPublications

15

O Office EquipmentSupplies Off Premise Catering P Package Room Parking Personalized Group Web Page Pets (policies) Photography Pianos Pools Porterage Post-Convention Meeting Post Event Report Posting of Events Pre-Convention Meeting Printing Services Production Guidelines Public Transportation Pyrotechnics Q R RadiosPagersNextels Recycling Registration Assistance Registration Desks Reservations (RAPID) RestaurantsLounges Restaurant Reservations Restrooms Resumes Robes RopesStanchions

16

S SafesSafety Deposit Boxes Security Shipping and Receiving Shopping SignageBanners Site InspectionPre-planning Smoking Sound System Special Meal Requests Sport Storage Suites Sustainability T Taxes Taxicabs TelephonesTelecommunications Tents Theme Parties ToursSightseeing TuxedoFormalwear U V Voice Mail W Weather Wheelchairs Wired Payment Worship Services X Y Z Zip-Out Checkout

17

ADVERTISING OPPORTUNITIES The hotel offers groups and their affiliatersquos opportunities to sponsoradvertise during the specified dates of the meetingexhibit Your Event Services manager will provide detailed information and can discuss other ideas not listed below Logo products eg keycards cocktail napkins to go lunch boxes etc Video Channel Plasma Screens BannersSignage

Back to Resource Information AFFILIATES Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space will work directly with our Event Services Department All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all affiliates should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the CateringEvent Services Department to set up food beverage and billing arrangements Back to Resource Information AIRLINE INFORMATION Airport Information The nearest airport is the Tampa International Airport located 20 miles approximately 30-35 minutes from Hilton Clearwater Beach wwwtampaairportcom

Airline Handled By Airside

Ticketing amp

Baggage Claim

Curbside Check-in Phone

Air Canada

E RED N (888) 247-2262

Air Tran

A RED Y (800) AIRTRAN

Air Wisconsin

F BLUE Y (920) 739-5123

American

F BLUE Y (800) 433-7300

18

Atlantic Southeast

Airlines Delta E BLUE N (800) 221-1212

British Airways

F RED N (800) 247-9297

Cape Air

Continental A RED Y (800) 525-0280

Cayman Airways

F RED N (800) 422-9626

COMAIR

Delta E BLUE Y (800) 221-1212

Continental Airlines

A RED Y (800) 525-0280

Continental Connection

Continental A RED Y (800) 525-0280

Continental Express

Continental A RED Y (800) 525-0280

Delta Air Lines

E BLUE Y (800) 221-1212

Freedom Airlines

Delta E BLUE N (800) 221-1212

Frontier

Continental C RED N (800) 432-1359

Gulfstream International

Continental A RED Y (800) 525-0280

Jet Blue

A BLUE Y (800) 538-2583

KLM

E BLUE Y (800) 225-2525

Spirit C RED N (800) 452-2022

19

Midwest Airlines

Republic Airways

US Airways F BLUE Y (800) 428-4322

Southwest Airlines

C RED Y (800) 435-9792

Spirit Airlines

C RED N (800) 772-7117

Sun Country Airlines

(seasonal) Delta E BLUE N (800) 359-6786

United

E RED Y (800) 241-6522

US Airways

F BLUE Y (800) 428-4322

WestJet

F RED N (800) 538-5696

Back to Resource Information

20

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left Super Shuttle provides door-to-door airport shuttle transportation throughout the United States wwwsupershuttlecom AMENITIES The Room Service department is happy to service your group gift and amenity needs You may choose from the list of amenities below or advise your CateringEvent Manager of your specific preferences or budgeting guidelines All amenity pricing excludes state sales tax gratuity and delivery fee Room service gratuity is currently 18 For a standard delivery the fee is $300 Back to Resource Information AMERICANS WITH DISABILITIES (ADA) The Hotel represents that the Hotel facilities being rented or reserved by you including guest rooms common areas and transportation services are and will be in substantial compliance with applicable public accommodation obligations under the Americans with Disabilities Act You agree that one week in advance of your event you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space You agree that you will be responsible for the procurement and payment of all charges for any and all auxiliary aids We will upon your request furnish you with the names of businesses you can contact to obtain these aids You also agree to be responsible for compliance with the ADA in the set up and conduct of meetings for your event Back to Resource Information AUDIOVISUAL We have chosen Presentation Services as our Event Technologies provider They share our dedication to customer service and have the technical expertise to meet your audio visual needs They may be reached at 727-446-7741 Back to Resource Information AUTOMATED TELLER MACHINES There is an ATM conveniently located on the lobby level by the Executive Meeting Room There is also an ATM located right across the street at the Suntrust Bank Back to Resource Information

21

BABY-SITTING SERVICES The following childcare companies are licensed bonded insured and CPR trained Parents should arrange directly with the company selected None of the babysitting agencies are affiliated with the hotel and as such the hotel is not responsible for the services rendered by these agencies The fees for babysitting services vary by vendor and holiday rates may also apply Direct payment is required to the vendor No room charges or master billing for babysitting services is permitted Nannies who care wwwnannieswhocarecom 1-866-931-1333 Back to Resource Information BALLOONS There is a $2500 clean up fee for the use of helium balloons We do not allow helium balloons outside on our deck due to environmental concerns All helium tanks must be in an approved safety stand or cart There must be prior written approval for the use of all displays andor decorations proposed by guest Please see the Banquet Event Order (BEO) for other specific contractual information Back to Resource Information BANKS Southtrust Bank 130 Island Way Clearwater Beach FL (727) 441-8467 Southtrustcom Mon-Thurs 9am ndash 4pm

Fifth Third Bank 100 Island Way Clearwater FL (727) 449-1311 53com Mon-Fri 9am - 5pm

Bank of America 122 Island Way Clearwater FL (727) 447-3928 Bankofamericacom Mon-Thurs 9am ndash 4pm

Friday 9am ndash 6pm Friday 9am ndash 6pm SunTrust 423 Mandalay Avenue Clearwater FL 33767 727-447-0058 Suntrustcom Mon-Thurs 9am ndash 4pm Friday 9am ndash 6pm Back to Resource Information BANQUET BEVERAGE SELECTION The Hilton Clearwater Beach offers a choice of standard and premium beverages on banquet bars The following is a list of beverages currently offered by our beverage department for banquets As the availability of some of the items vary this list may or may not be complete and is subject to change Specialty items are available upon request

22

All banquet bars serve wines by the glass domestic and imported beers soft drinks juices mineral water and non-alcoholic beers and wines Blended drinks and champagne by the glass are available upon request Back to Resource Information BANQUET CURFEWS There is an outdoor function curfew of 1100 pm In accordance with State of Florida liquor laws all alcoholic beverage sales will begin at 1100am and conclude at 200am Back to Resource Information BANQUET EQUIPMENT Items in our banquet inventory are for your use at no additional charge Any equipment requested not in inventory which have associated costs will be passed on to your group For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information BANQUET MENU SELECTION We request that banquet menus room arrangements and other details pertinent to your convention be submitted to your CateringEvent Manager 30 days prior to your conference date We are happy to custom design menu proposals for your group and assist in selecting the proper menu items and program arrangements to ensure a successful event Specialty and theme parties may be designed to meet your particular needs Special meal requests can be accommodated Please advise your CateringEvent Manager in advance with any special dietary requirements Back to Resource Information

23

STANDARD BANQUET TERMS AND CONDITIONS 1 ASSIGNMENTCONFIRMATION OF FUNCTION SPACE The function space assigned indicates the space is tentatively being held and will be held on a definite basis upon signing of the Event Order (ldquoEOrdquo) The terms and conditions of any group sales or catering sales agreement previously signed regarding this event remain in force and the EO is intended to provide specific functionevent information in support of the original agreement If for any reason the function space reserved is not available for your event you agree that we may substitute space of appropriate size and comparable quality for your event If you plan to print or publish the assigned space please contact us first to confirm the room assignment 2 GUARANTEE OF ANTICIPATED REVENUE At least 72 hours (3 business days) before your event you must inform us in writing of the exact number of people who will attend your event The arrangements set forth on the reserve side of your EO will serve as the final arrangements for your event The services products fees etc as noted will be provided at the time of your event and you will be charged based on the event guarantee that you give us or the number of people indicated at the time you signed the sales agreement or the EO whichever is greater We will not undertake to serve more than 3 more than this guaranteed minimum 3 LABOR CHARGE If the guaranteed number for your event is less than 25 persons we will add a $7500 labor charge to your account This will be used to cover our costs of the event and will not be distributed as a service charge or gratuity to our employees working at your event 4 OVERTIME You agree to begin your event promptly at the scheduled start time and agree to have your guests invitees and other persons vacate the designated event space at the end time indicated on the final EO You further agree to reimburse us for any overtime wage payments or other expense incurred by us because of your failure to comply with these regulations 5 GRATUITY amp SERVICE CHARGE 21 of the food and beverage total plus applicable state or local tax will be added to your account as a gratuity and fully distributed to servers and where applicable bussers andor bartenders assigned to the Event 6 PRICE INCREASES There may be increases in prices due to unforeseen changes in market conditions at the time of your event We will communicate these increases to you in advance We will require written confirmation that you agree to pay these increased prices Alternatively we at our option may in such event make reasonable substitutions in menus and you agree to accept such substitutions 7 SET UP CHARGES Should extensive meeting room set-ups or elaborate staging be required there will be a set-up charge to cover Hotel costs and additional labor If equipment is necessary that exceeds Hotelrsquos inventory then you agree to pay for the cost of renting this additional equipment You agree to indemnify us for any damage caused to any Hotel property as a result of drayage related to your event whether caused by you your agents employees or contractors

24

8 OUTSIDE FOOD AND BEVERAGE Due to state law you may not bring into the Hotel alcoholic beverages You must obtain prior approval from us before you bring in any food or non-alcoholic beverages from outside sources A Hold Harmless Agreement and Liability Insurance are required if food or beverage products not purchased and served by Hotel staff are brought in for consumption by your guests Service fees will apply to any outside food or beverage served in our function space regardless if Hotel labor is required 9 AUXILIARY AIDS The Hotel represents and you acknowledge that the Hotel facilities being rented for you including guest rooms common areas and transportation services will be in compliance with our public accommodation requirements under the Americans with Disabilities Act You agree that you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space at least two weeks prior to your event You agree to pay all charges associated with the provision of such aids by the Hotel 10 PROMOTIONAL CONSIDERATIONS We have the right to review and approve any advertisements or promotional materials in connection with your function which specifically reference the Hilton name or logo Hilton does not offer or accept any terms or conditions which provide commissions rebates HHonors points or other forms of compensation related to revenue for food beverage room or equipment rental 11 CANCELLATION You may cancel this Agreement only upon giving written notice to us The parties agree and understand that in the event of a cancellation our actual damages would be difficult to determine Therefore you agree to pay the liquidated damages outlined in your sales agreement if any or the guarantee amount as set forth in paragraph 2 whichever is greater As products and services must be purchased and scheduled in advance notification seven (7) business days or less before the event will require all charges (including labor and service fees rentals and applicable taxes) for the final guarantee or contracted number of guests will be charged Additional damages may be owed for cancellation of your sleeping room contract 12 CONDUCT OF EVENT Group agrees to comply with all applicable federal state and local laws including health and safety codes and federal anti-terrorism laws and regulations including compliance with the provisions of 29 CFR part 470 and our rules copies of which are available from the hotelrsquos sales department Group agrees to cooperate with Hotel and any relevant governmental authority to ensure compliance with such laws You assume full responsibility for the conduct of all persons in attendance at your event and for any damage done to any part of our premises during the time of your event Should you require any rigging services for this event all such services must be arranged through the in-house AV provider or the Hotel and you will be responsible for all costs associated therewith Back to Resource Information

25

BELL SERVICES Our bell services department is responsible for the movement of your luggage and the delivery of all non-food and beverage amenities and golf bag handlingstorage Porterage charges will be set forth in your contract The current rate is $400 per person plus state tax and is subject to change Departure notices and bag pulls should be coordinated with your CateringEvent Manager Back to Resource Information BILLING Should you require a master account for billing purposes please complete and return our credit application Upon approval master accounts will be assigned per your instructions Please be sure to advise your CateringEvent Manager in advance for any specific instructions on how you would like your bill organized We recommend on-site daily review with the Group Billing Coordinator Back to Resource Information Back to Resource Information BOX LUNCHES Box lunches are available through the banquet department We can help you create your own customized lunch If you wish to order box lunches for your group your CateringEvent Manager will arrange the order for you and provide delivery to your specified location on the property Back to Resource Information BUSINESS CENTER Whatever your business needs are they can all be accommodated through our in-house Business Center Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested In order to address your specific grouprsquos needs please refer to the Business Center or discuss them with your CateringEvent Manager Whether you require a fully operational office setup on property or various limited services the Business Center is designed with everyonersquos needs in mind Business hours are 24 hours

26

For large quick printing or copying jobs we recommend calling Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl(727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm

Kinkos Copies Fedexcom 23250 US 19 North Clearwater FL (727) 726-5888 Monday-Sunday 24 hour operation

Sunday 1200pm-600pm Fastsigns 17948 US 19 North Clearwater FL (727)-797-1177 249fastsignscom Monday-Saturday 830am-530pm Back to Resource Information BUSBUS COMPANIES Martz First Class Coach 4783 37th Street North St Petersburg FL 33714 800-282-8020 or 727-526-9086 Fax 727-522-5548

Jolley Trolley Transportation wwwthejolleytrolleycom 483 Mandalay Avenue Clearwater (727) 445-1200

Back to Resource Information CAR RENTAL AGENCIES Following are the three Hilton Clearwater Beach preferred companies their locations and contact numbers Hertz Rent-A-Car 800-654-3011 Local phone number 727-517-2665 Locations 1201 Gulf Blvd Clearwater Beach FL Hours Mon-Fri 900 am-500 pm Sat 900 am-100 pm Sun CLOSED

Avis Rent-A-Car 800-321-3712 Local phone number 727-442-4119 Locations 801 Cleveland Street Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-300 pm Sun 900 am-100 pm

Budget Rent-A-Car 800-527-0700 Local phone number 727-669-3773 Locations 28880 US 19N Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-400 pm Sun 900 am-100 pm

Enterprise Rent-A-Car 800-261-7331 Local phone number 727-446-1125 Locations 1200 Court Street Clearwater FL Hours Mon-Fri 730 am-6 pm Sat 900 am-1200 pm Sun Closed

Back to Resource Information CASH PAID OUTS Please contact your CateringEvent manager for specific cash paid out information Back to Resource Information CASH PAYING GUESTS In the event a hotel guest does not have a major credit card to secure hisher room the Hilton Clearwater Beach will require full payment in advance for room and tax charges In addition there will be a $7500 per day refundable deposit for incidental charges If the guest does not wish to establish credit for incidental charges the guest room phone will be restricted to room-to-room calls All room folio charges from the Food and Beverage outlets and movie charges will also be restricted Back to Resource Information CHANGING FACILITIESDAY USE Please contact your CateringEvent Manager regarding our changing facility located on the third floor This facility includes 1 Full Bathroom furnished with towels and toiletries and a changing area There may be a half-day rate charged The hours of guest room availability for day use will depend on occupancy of the hotel Back to Resource Information CHECK CASHING PRIVILEGES Gold and Diamond member guests may cash checks up to $5000 at the Front Office The check must be imprinted with the guestrsquos name and address and made out to Hilton Clearwater Beach Identification may be required Back to Resource Information CHECK-IN AND CHECKOUT Hotel check-in is 400 pm and check-out is 1100 am (All guests arriving before 400pm will be accommodated as rooms become available Our Guest Service Department can arrange to check luggage for those guests arriving early when rooms are not available and for guests attending functions on departure day)

28

Early Departure Your guests will have the opportunity to confirm their departure date at check-in Once this departure date has been confirmed there will be an early departure fee assessed in the event the guest departs prior to their confirmed departure date Late Departure Late checkouts are available upon request and subject to availability Please contact the Front Desk directly to discuss availability and associated fees Satellite Check-In Satellite check-in is available The following conditions must be met in order to be eligible for consideration arrival manifest provided 14 days in advance of major arrival The success of a satellite check-in is very dependant on the hotels occupancy the evening before and flow of your arrival manifest Your CateringEvent Manager will be able to discuss these issues in more detail to determine if this is the correct solution for your arrival Zip Checkout With zip checkout your room folio is provided at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 50 to check-out Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Kiosks The Hilton Clearwater Beach offers Kiosk check-in and checkout as a convenience to our guests Our kiosks are user friendly and accept credit or HHonors cards Guests are able to retrieve room keys at check-in and a printed folio at checkout Back to Resource Information COFFEE MAKER All of our guest rooms provide coffeemaker with free gourmet coffee and tea Back to Resource Information CONCIERGE Our knowledgeable ConciergeBell Staff takes pride in meeting guestrsquos needs Please contact the Concierge for assistance with transportation activities restaurants or additional special needs The ConciergeBell Staff are located on the Ground Level daily from 600 am to 1100 pm After hours please contact the Front Desk Back to Resource Information CREDIT CARDS The Hilton Clearwater Beach accepts most major credit cards including American Express Discover Visa Master Card amp Diners Club Back to Resource Information

29

CREDIT POLICY Unless you have established credit in advance with us you will pay the entire contract price in cash or by certified check at least three business days prior to your function or by personal bank check two weeks prior to your function If you would like to establish credit please contact your CateringEvent Manager Back to Resource Information CURRENCY EXCHANGE Del Sol of Clearwater 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039 Back to Resource Information DECORATIONS Please contact your CateringEvent Manager for a description of items available as well as complete party package menus We are happy to suggest ideas on novel favors souvenir menus printed programs creative ice carvings theme food presentations and room accent decor and specialty linens We are not responsible for any loss or damage to property belonging to you or your attendees and do not maintain insurance covering it All displays andor decorations will be subject to our written approval and we reserve the right to contract and charge for hotel staff to provide the labor for any installations or removals of such Back to Resource Information DESTINATION MANAGEMENT COMPANIES (DMC) Preferred vendors that have successfully worked with the hotel are listed below for your reference

(813) 600-5763 office (813) 315-6379 fax 4302 Henderson Boulevard Suite 107 Tampa FL 33629 wwweventionsflcom

Destination Tampa Bay 651 Channelside Drive Suite 207 Cruise Terminal 2 (1st Floor Lobby) Tampa FL 33602 Phone 813-514-0770 Fax 813-514-0773

Back to Resource Information

30

DEPOSITS Required group Cash Deposits are outlined in your sales contract Cash Deposits may be made at anytime throughout your stay and placed to your master account balance Full pre-payment of room and tax is required for guests not wishing to utilize a credit card upon check-in Back to Resource Information DIAGRAMS Diagrams are available on our website or contact your CateringEvent Manager Back to Resource Information DIETARY REQUIREMENTS Our Chef will provide meals for your attendees with special dietary requirements Please advise your CateringEvent Manager if a special meal is required Back to Resource Information DIRECTIONS TO THE HOTEL

From The North Take I-75 South to 275 South Exit onto Highway 60 West toward Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The South Take I-275 North to Roosevelt Blvd West to Bayside Bridge turning right (going North) Turn left on Highway 60 Gulf to Bay At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The East Take I-4 West to I-275 South to Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left

Back to Resource Information DOCTORS ON CALL Please contact Guest Service for a list of Doctors on Call by dialing extension 153 Back to Resource Information

31

DRUG STORES CVS Pharmacy 467 Mandalay Ave Clearwater Beach FL Tel 727-447-6429

Walgreens 660 S Gulfview Blvd Clearwater Beach FL 33767 (727) 443-2393

Back to Resource Information DRY-CLEANING ndash SEE LAUNDRYVALET Laundry services are available by dialing extension 153 Monday thru Saturday garments picked up prior to 900 am are returned to guests by 600 pm the same evening Closed Sundays amp Holidays Back to Resource Information eEVENTS Hilton Familyrsquos online booking channel for small groups and meetings Back to Resource Information ELECTRICAL The Engineering Department provides assistance with all your mechanical and electrical needs Please contact your CateringEvent Manager if you require an electrical services request form to secure additional power andor labor services All requests for power requirements are to be communicated to your CateringEvent Manager A complete production package is also available through your CateringConvention Services Manager Please see forms for pricing and ordering Back to Resource Information ELEVATORS The hotel has 5 guest elevators located in 3 areas the main entrance and lobby area and 2 elevators in banquet foyer area All elevators access the 9 floors of the hotel Back to Resource Information EMERGENCY PROCEDURES The Hilton Clearwater Beach is fully prepared to handle different types of situations to assist our guests The following is information on our emergency procedures bull The hotel internal emergency number is 0 or 911

bull The hotel has an emergency response team 24 hours a day In the event of an emergency calling the emergency number 0 will initiate the appropriate response

bull Paramedics Fire Department and the Police Department are all located approximately 3 to 5 minutes from the hotel

32

bull Our Security Department as well as a small number of other employees are trained in CPR and First Aid

bull Emergency evacuation routes and procedures are located on the inside of all guest room doors

Nearest Emergency Room Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Nearest Hospital Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Back to Resource Information

ENTERTAINMENT The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to assure satisfaction and secure the best local national and international talents The city requests that outdoor entertainment begin no earlier than 1000 am and end no later than 1100 pm Please contact your CateringEvent Manager for assistance in booking entertainment Back to Resource Information ENVIRONMENTAL COMMITMENT At Hilton Hotels Corporation protecting the Environment is a top priority Responsible environmental activity is good for both our business and the community Hilton has developed a comprehensive company-wide policy to promote business practices that help preserve the environment We provide guidelines for all of our facilities and our goals are to ldquoReduce ndash Reuse ndash Recyclerdquo as much as we can Help us to preserve the remarkable habitats and beautiful beaches that surround the Hilton Clearwater Beach The hotel is committed to safeguarding our environment through consistent water conservation energy efficiency waste reduction and clean air practices We invite you to join in our Be Green initiative and experience the many ways in which we are giving back to our planet including

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information

33

EXECUTIVE MEETING PACKAGES THE HILTON APPROACH TO ONLINE MEETING PLANNING Let the Hilton Clearwater Beach whisk you and your guests away to the shores of the Gulf of Mexico and allow the typical hassles of event planning melt away Enjoy a quick easy hassle-free experience when you take advantage of our new e-Events service and plan your entire meeting from one easy-to-use website A simple click of the mouse will allow you to book blocks of 5 to 25 rooms take care of food and beverage services reserve av equipment or choose a venue Once reserved rooms may be paid for separately by each group member or by one person This online tool is just one of the many ways the Hilton Clearwater Beach Resort will ensure success for your Small Group Event Book now with e-Events and allow the typical corporate settings to yield to swaying palms brilliant white sand and warm ocean breezes

bull One-stop shopping for 5 - 25 guest rooms per night food amp beverage and function space

bull Simple price quotes and online contract bull No phone calls or negotiations necessary bull Instant confirmation bull 247 access to up-to-the-minute information bull View and manage reservation details for your attendees bull Book rooms directly for your guests

After you book take advantage of other tools designed to make your Small Group Event easy Create a Personalized Group Web Page where you can publish details above your meeting agenda Use Guest List Manager to view print or download your attendee list and review current room reservations For groups requiring more than 25 guestrooms please click here for an Online Request for Proposal Back to Resource Information EXHIBITS Please request the hotelrsquos Exhibit Resource Guide from your Event Services Manager Back to Resource Information FAX MACHINES Business Center or Front Desk will be able to assist with your fax needs Back to Resource Information FAX NUMBERS For Guests (727) 461-0610 CateringConvention Services office (727) 461-1768 Sales office (727) 446-1583 Reservations office (727) 446-2904 Back to Resource Information

34

FIRE CODES The following are a few general regulations that typically fall under local fire authoritiesrsquo specifications They should be considered when planning and coordinating space decorations etc in the ballrooms and meeting rooms as well as all other applicable laws codes and regulations Where exits are not immediately accessible from an open floor area safe and continuous passageways aisles or corridors shall be maintained leading directly to every exit and shall be so arranged as to provide convenient access for each occupant to at least two exits by separate ways of travel The aisle needs to be as wide as or wider than the exit to which they are leading There will not be any setup permitted in front of any exit doors Staggering of dining tables is not permitted All room sets must be in compliance with the local Fire Department regulations pertaining to occupancy load mandatory aisles and ceiling clearance fire exits Any event which has vehicle displays fog machines fueled cooking demonstrations laser exhibits (including tabletop) or extensive productions with staging and props must have a certified permit from the local Fire Marshall All associated fees for permits floor plan approval and stand-by fire watch are your responsibility and final approved copies must be received at least three days prior to the event Every required exit exit access or exit discharge shall be continuously maintained free of all obstructions or impediments to full instant use of fire or other emergency No furnishings decorations or other objects shall be placed so as to obstruct exits access thereto egress there from or visibility thereof Hangings or draperies shall not be placed over exit doors or otherwise located as to conceal or obscure any exit Mirrors shall not be placed on exit doors Mirrors shall not be placed in or adjacent to any exit in such a manner as to confuse the direction of the exit No open flame devices shall be used in any meeting rooms When necessary for ceremonial or religious purposes the fire marshal having jurisdiction may permit open flame lighting under such restrictions as are necessary to avoid danger of ignition of combustible materials or injury to occupants Any furnishings decorations and stage settings shall be fire retardant treated and must display certificate of proof Local fire authorities in advance of event set-up shall approve all extensive production plans Distance between tables must be equal to or greater than the required aisle width plus 19rdquo for chairs on one or 38rdquo for chairs on both sides It is ultimately the grouprsquos responsibility to ensure that your event complies with all applicable laws including but not limited to fire and safety codes rules and regulations

35

Please contact your CateringEvent Manager for detailed information regarding Fog Machines Lasers etc Back to Resource Information FITNESS CENTER Hilton Fitness by Precorreg offers the essentials for your workout cardio with personal TV screens and headphones free weights water courtesy towels and room to stretch Our Precorreg Fitness Center is located on the 3rd floor with access by room key Hours of Operation Open 24 hours ages 16 and older Back to Resource Information FLAGS Our Banquet Department currently has two United States flags and two Florida State flags in inventory If you require additional flags please discuss rental costs with your CateringEvent Manager Back to Resource Information FLORALFLORIST Please consult your CateringEvent Manager for assistance with a proposal for your special event or for a list of preferred florists Back to Resource Information FREIGHT ELEVATOR The Freight Elevator services the back service hall and ballroom areas form the second level stop Single Freight Elevator with interior dimensions of lt80rdquogtL x lt56rdquogtW x lt84rdquogtH Door measurement of lt42rdquogtW x lt84rdquogtH Back to Resource Information GIFT CERTIFICATES A gift certificate is a wonderful way to reward your attendees staff or sporting event winners Gift certificates are available for purchase through Executive Office and are designated for restaurants lounges and guest room charges Gift certificates are not honored at our retail shops however purchases may be made in certain retail shops and signed to the guest room A gift certificate can be used as a credit to the guest room account Please contact your CateringEvent Manager for further details Back to Resource Information

36

GIFT IDEAS httpwwwhiltontohomecom - The Hilton Serenity Collection httpwwwhiltoncorplogowarecomrep=hilton - Olympic Merchandise httpwwwwaldorfcollection-hotelsathomecomhomehtml - The Waldorf Collection Back to Resource Information GOLF COURSE INFORMATION These Four Golf Courses offers you the very best Scenic fairways rolling greens and beautiful sweeping views The courses are open to the public Transportation for your group can be arranged through your CateringEvent Manager in advance Golf Course Information Clearwater Country Club paulaccctampabayrrcom 525 N Betty Lane Clearwater FL 33755 (727) 446-224

Clearwater Country Club course originally designed by Herbert Strong in 1920 has weathered several redesigns At par 726010 yards from the white tees it remains a short course of average difficulty However the greens are small and the fairways are plagued by sand traps and there is occasional water Only one of the par 5s tops 500 yards The par-4s with one exception are under 400 yards long from the blue tees (6231 yards) The par-3s are varied from long to short This is a semi-private golf course Only soft spikes are allowed The Belleview Biltmore Golf Club belleviewbiltmorecomgolf 1501 Indian Rocks Road Belleair FL 33756-1465 (727) 581-5498 Features 18 championship holes of championship golf Extensively restored to the classic Ross design the course has a reputation for its challenging but also forgiving design For your convenience the Belleview Biltmore Pro Shop carries a complete selection of golf accessories and apparel club and shoe rentals are available to meet the golf attire and shoe requirements Our Golf Professional is happy to assist you with the planning of your groups golfing events The Belleview Biltmore Golf Academy As one of Floridas best playing professionals Bill Shriver has played in four PGA Tour Events the Buy Com Tour and has been named the North Florida PGA Player of the Year in 1999 While directing golf schools in

37

Florida Bill has had the opportunity to compete against and coach professional golfers With the extensive teaching and playing experience of Shriver and McClanan Maser its a winning combination to the Belleview Biltmore Golf Academy The course opens at 700 am daily and tee-times are required Complimentary transportation every hour on the hour to our Golf and Beach Club Innisbrook Golf and Country Club 36750 US Highway 19 North Innisbrook FL 34684-1239 Tel (727) 942-2000

The newly renovated Innisbrook is simply one of Americarsquos most celebrated Florida golf resorts Not only do we consistently receive top accolades ndash including Golf Magazinersquos ldquoTop 100 You Can Playrdquo and Golf Digestrsquos ldquoTop 75 Golf Resorts in Americardquo ndash we also host an annual PGA Tour championship and the LPGA Legend Tourrsquos first major

Wersquore home to four outstanding layouts ndash all designed by the innovative and imaginative architect Lawrence Packard ndash including the top-rated Copperhead course which welcomes the worldrsquos finest players each March when the PGA TOUR visits Innisbrook for the Transitions Championship727) 942-2000

Back to Resource Information GRATUITIES Informally known as tipping in the United States tipping is voluntary Tips are supposed to be rewarded for services performed as well as a supplement to an employees income (gratitude) Recommendations for housekeeping - $100-200 per day Bellman - $100 per bag and discretionary for above and beyond services provided for you Disclosure all gratuities not outlined in the contract are discretionary Back to Resource Information GROUP RESERVATIONS IDENTIFICATION PROGRAM (GRIP) Manage room blocks proactively with automated cross-reference of group registration lists against hotel reservations Automates the process of all reservations booked within or around an associated

group block Reduces exposure to attrition Ability to monitor booking pace No charge ndash itrsquos FREE

Back to Resource Information GROUP CHECK-IN ARRIVALS AND DEPARTURES The Hilton Clearwater Beach has a specially designed group entrance to accommodate the needs of your group It has a porte-cochere and ample room for bus loading and unloading It is also conveniently located near the ballrooms and meeting rooms This

38

area may be reserved and set up for satellite check-in and convention registration depending on your arrival pattern All coach arrivals will be directed to the group entrance as the front entrance becomes easily congested and large movements can be more efficiently accommodated at the group entrance Your guests will be asked to remit credit or a cash deposit upon arrival for their incidental charges unless we have agreed to accept a letter of guarantee from your organization and it is on file at time of check-in If your guests are arriving via group transportation and an arrival manifest has been supplied we will be happy to have all of the rooms assigned in advance and key packets prepared If your guests will be arriving at scattered times throughout the day with no transportation arrangements made or arrival manifest we will assign rooms on a first-come first-serve basis Back to Resource Information GUEST LIST MANAGER An on-line tool provided by Hilton to group customers that allows them to manage their grouprsquos reservations on-line and provides on-line guest list information Back to Resource Information GUEST ROOMS The hotelrsquos current bedding breakdown is as follows 185 King 231 QueenDoubles Florida state law and local enforcement of national fire codes mandate that there is a maximum of four guests per room (adultschildren) Hilton is pleased to present ldquoThe Serenity Collectionrdquo todayrsquos premier bedding package including pillow top mattress and luxury linens Did you enjoy your nightrsquos sleep Visit wwwpacificcoastcom to order your own Serenity bed Back to Resource Information GUEST ROOM DELIVERIES Bell Services delivers non-food or packaged deliveries to the guest rooms The charge for deliveries is as follows under the door - $200 per envelope and deliveries inside the room - $300 for the first item amp $100 for each additional item Back to Resource Information

39

GUEST SERVICE HOTLINE Guests with specific needs or requests may pick up a house phone and dial extension ldquo55rdquo for the Hilton hotline Our banquet hotline is ldquo156rdquo for banquet needs or requests Hilton reservation hotline 1-800-753-3954 Dial ldquo0rdquo for any other requests and our hotel operator will direct you to the appropriate hotel contact Back to Resource Information HAIR SALON Sharmaines Salon amp Day Spa 483 Mandalay Avenue Suite 206 Clearwater Beach FL 33767 Phone (727) 447-2025 infosharmainescom Hours of Operation Mon 9-4 Tues 9-6 Wed Thu Fri 9-8 Sat 9-6 Sun 10-3

Salon South Beach 781 Bayway Boulevard Clearwater Beach FL 33767 Phone (727) 444-4551 Salonsouthbeachcom Hours of Operations Tues ndash Sat 9-5

Back to Resource Information HEAT HEAT (Hilton Environmental Analysis and Tracking) is our internal measurement system to collect analyze and track environmental and social performance at our property as well as our brands globally In so doing we are able to integrate sustainability as a core performance metric and drive economic and social returns Your CateringEvent Manager can share detailed information Back to Resource Information HOSPITALITY DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks can be located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next dayrsquos use Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information

40

HOTEL FACTSHISTORY The following is a fact sheet for the Hilton Clearwater Beach Location Clearwater Beach FL Address 400 Mandalay Avenue Telephone 727 461 3222 Facsimile 727-461-0610 Reservations 1-800-HILTONS Website Hiltonclearwaterbeachcom Managed By Hilton Corp Opened 1980 Renovated 2008 Back to Resource Information HOTEL MAP Attendees may receive a map in their key packet when they arrive at the hotel Your CateringEvent Manager can customize the map for your guests to state your group name and show locations and directions for your special functions at $200 each Back to Resource Information HOUSEKEEPING Daily housekeeping services which consists of general cleaning take place between 800 am and 600 pm Should one of your guests require special times of service requests may be made directly with Housekeeping or your CateringEvents Manager The suggested housekeeping gratuity is $100 per day Some groups may have the gratuity rate predetermined in the contract and billed to the master account Each guest room is provided with several special service amenities either at no charge or for a nominal fee These items include an iron and ironing board coffee makers hairdryers in-room safe bathshower amenities and extra pillows Additional bedding available for children cribs and roll-aways Please note there is a maximum of four persons (including children) allowed per room Turn-down services include Daily Exchanging of Linens and Towels amp Turning-down bedding Back to Resource Information IN CONJUNCTION WITH (ICWrsquoS) Any group hosting an In-Conjunction With Event is solely responsible for all charges and activities The hosting convention must authorize all arrangements for meeting space assignments food beverage etc Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space and separate billing are subject to credit approval

41

All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all ICWrsquos should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the Catering Department to set up food beverage and billing arrangements Back to Resource Information INDEMNIFICATION To the extent permitted by law you agree to protect indemnify defend and hold harmless the Hotel Hilton and the Owner and their respective employees and agents against all claims losses or damages to persons or property governmental charges or fines and costs (including reasonable attorneyrsquos fees) arising out of or connected with your function except those claims arising out of the sole negligence or willful misconduct of the hotel Back to Resource Information IN-ROOM DINING Our In-room Dining is open Sunday-Thursday 630 am-1100 pm Friday and Saturday 630 am-1200 am for breakfast lunch dinner snacks and beverage service We are happy to offer convenient doorknob ordering for breakfast service In-Room Dining can be reached at extension 148 in-house A variety of amenities are also available through room service Room service gratuity is 18 and is posted automatically on all checks There is also a delivery fee of $300 per order Back to Resource Information INTERPRETATIONTRANSLATION SERVICES International Technical Translators (727) 461-3437 1180 NE Cleveland St Clearwater FL Back to Resource Information INTERNET SERVICES The Hilton Clearwater Beach provides numerous Internet Services Ibahn is our Internet Service Provider for all guestsrsquo networks and will answer any questions concerning your system Back to Resource Information

42

KEY CARDS Please contact your CateringEvent Manager if you would like keys to any of your meeting office or hospitality rooms If you wish to have a lock changed there will be a $25000 charge per doorper room and you may be required to sign a hold harmless agreement (Customized) KEY CARDS Please contact your CateringEvent Manager if you would like custom keys for your group They are an excellent way to market your organization Back to Resource Information KEY HOTEL CONTACTS The Executive Managing Committee consists of the following people General Manager Bob Walters ext 104 Director of Food amp Beverage George Bentley ext 181 Director of Finance Tommy Lewis ext 121 Director of Rooms Mike Morris ext 195 Director of Engineering Todd Isbell ext 185 Director of Sales and Marketing Joanna Patterson ext 111 Back to Resource Information KOSHER We offer a variety of Kosher Meals to our guests These meals are prepared for us and are ldquoGlatt Kosherrdquo Please ask your CateringEvent Manager for kosher suggestions Back to Resource Information LAUNDRYVALET ndash SEE DRY CLEANING Hilton Clearwater Beach offers coin operated laundry area on the 3rd floor open 24 hours with key access Complete laundry services are also available by dialing extension 153 in-house Garments picked up prior to 900 am are returned to guests by 600 pm the same evening Garments picked up after 900 am will be returned the following day by 600 pm Please note that there is no service on the following Holidays Memorial Day July 4 Labor Day Thanksgiving Day Christmas Day and New Yearrsquos Day Back to Resource Information LIMOUSINE SERVICES Arrangements may be made to have a group VIP transported by our hotel limousine or town car or through an outside service Execucar at wwwexecucarcom is our preferred service and can be reached at 888-479-8545 Our valet department can also arrange limousine transfers and can be reached at ext 154 Super Shuttle can be arranged in advance for transportation back and forth from the airports

43

Juliersquos Limousine 17116 US 19 North Clearwater FL 33764 727-538-5113 Fax 727-538-5113 Julieslimocom

Execucar- Tampa Bay 11901 30th Court North Tampa Bay FL 33716 Tel 888-479-8545 wwwexecucar-tbcom

Back to Resource Information LINEN SELECTION A variety of table linens are available for your various functions If you desire specialty linen or would like quotes on theme-coordinated linens and chair covers please consult your CateringEvent Manager Linen colors White or Ivory Back to Resource Information LIQUOR LAWS The State of Florida has strict liquor laws that must be followed by the Hilton Clearwater Beach Because the hotel is only licensed-authorized to sell and serve alcoholic beverages that were purchased by the Hilton Clearwater Beach no group may bring in their own alcohol to be served in meeting rooms public areas and on our beach The legal drinking age in Florida is 21 Your CateringEvent Manager may provide a copy of some of the applicable State of Florida liquor laws upon request Back to Resource Information LOAD-INLOADOUT (PRODUCTION DEacuteCOR AND STAGING) Please refer to the Production Resource Guide Back to Resource Information LOADING DOCK THERE IS NO LOADING DOCK AT THE HOTEL Special arrangements must be made for all palletized or large shipments The loading area is located in the back drive The hours of operation are from 700 am-700 pm No deliveries or load-inload out between the hours of 700 pm and 600am Please refer to The Exhibit Resource guide for details Clearance to Service Elevator 42rdquoWx56rdquoDx84rdquoH Back to Resource Information

44

LOCAL INFORMATION Busch Gardens - 33 MI - E Captain Memos Pirate Cruise 2 MI SE City Center - 3 MI - E

Clearwater Marina - 02 MI - E Clearwater Marine Aquarium - 1 MI - E Phillies Spring Training - 8 MI - NE

Back to Resource Information LOST AND FOUND It is the policy of Hilton Hotels Corporation to make every effort to return any found property to its rightful owner All found property in the hotel will be recorded stored and disposed of whether it is found in a guestroom public space or any other area of your hotel We will make every attempt to determine the legitimate owner and return the found property If the owner cannot be determined within ninety days (or other time period specified by local law) the found property will be disposed of in accordance with the state law If no local or state law exists or these agencies decline involvement the property shall be returned to the finder This policy does not apply to minor items found on the property such as a toothbrush ladies hosiery cigarettes etc Back to Resource Information LUGGAGE STORAGE Based upon availability a banquetmeeting room may be set aside to store hand carry luggage for individuals leaving later in the day It is requested that the travel staff supervise these items as they will be stored at your own risk Back to Resource Information MANAGER ON DUTY (MOD) For your convenience a manager on duty is available 24 hours a day 7 days a week and can be accessed via the guest service hotline at extension 55 Back to Resource Information MAIL SERVICES Stamps are for sale with our Clearwater Provision Company and can offer basic mailshipping services If you have a large number of items that need to be mailed or require shipping materials we suggest our shipping and receiving department The Clearwater Provision Company Monday - Sunday 7am-9pm Dial - 177 They are located right off of the lobby Complete mail services amp materials

The United States Post Office The Marina 45 Causeway Blvd 727-449-0604 830am ndash 400pm M-F CLOSED Saturday and Sunday

Back to Resource Information

45

MASTER ACCOUNTS See Sales Agreement Back to Resource Information MEDICAL FACILITIESSERVICES Medical Services facilities nearby Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000 3 miles from Hotel Back to Resource Information MEETING ROOM CAPACITIES Please refer to Meeting Space diagram and chart on pages 4 5 amp 6 or consult your CateringEvent Manager Back to Resource Information MEETING ROOM DELIVERIES For small exhibits when a drayage company is not being used standard boxes or packages to and from the exhibit area will be delivered by the hotel bell staff for a charge of $300 itemper move Back to Resource Information MEETING ROOM RENTAL Please contact your Sales Manager or CateringEvents Manager for Meeting Room Rental details Back to Resource Information MEETING ROOM SET STANDARD Standard meeting rooms include the following items

bull Banquet or classroom tables and chairs bull Linens bull Pads and pens bull Ice water bull Lectern

Basic meeting room set up is complimentary Depending upon the extent of the setup requirements additional charges may be incurred Please contact your CateringEvent Manager for miscellaneouselectrical charge price sheets All meeting rooms are set non-smoking Back to Resource Information

46

MUSICMUSICIANS The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to secure the best local national and international talents Please contact your CateringEvent Manager for assistance in booking entertainment Clearwater Beach requests that outdoor entertainment begins no earlier than 1100am and ends no later than 1100pm Back to Resource Information NEWSPAPERSPUBLICATIONS Newspapers available in our Clearwater Provision Company store are USA Today St Pete Times Weekend St Pete Times They are delivered to the Clearwater Provision Company store at 700am daily The USA Today is delivered to guest rooms Monday-Friday Back to Resource Information OFFICE EQUIPMENTSUPPLIES The in-house Business Center is 24 hour self service area that offers 2 computer workstations fax machine and printer A complete range of services including rental of computer systems copier machines facsimile machines can be arranged with our in house AV company Secretarial support photocopying word processing services fax transmissions can be arranged through your catering and event managers Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested For large quick printing or copying jobs we recommend calling UPS Store

140 Island Way Clearwater FL 33767

Cross Streets Between Windward Psge and Dory Psge (727) 446-0660 Fax (727) 446-5586 Back to Resource Information OFF PREMISE CATERING Please contact your CateringEvents Manager for details Back to Resource Information

47

Please contact your CateringEvents Manager for details PACKAGE ROOM

Back to Resource Information PARKING The Hilton Clearwater Beach offers self-parking at $500 per day event parking at $300 We also offer valet parking at the rate of $1400 per day If you are planning a large movement or delivery of rental cars for a specific group event or activity please advise your CateringEvent Manager so that specific parking may be reserved Back to Resource Information PERSONALIZED GROUP WEB PAGE POG is a personalized web page for your attendees to book reservations directly online Available at all Hilton Family properties Customize with your program Customize with your logo No charge ndash itrsquos FREE

Back to Resource Information PETS (POLICY) Service animals are always welcome and must be accompanied Hilton Clearwater Beach does not allow pets on the premises however there are Pet Boarding Facilities in the area aVIP 1242 Cleveland Street Clearwater Florida (727) 446-6700 averyimportantpetcom

A Pets Place of Clearwater Inc 410 South Pegasus Ave Clearwater FL 33765 Phone 727-608-4629 apetsplaceofclwcom

Back to Resource Information PHOTOGRAPHY CVS is located within 1 block from the Hotel Services include film developing one hour developing and photo enlarging

467 Mandalay Ave Clearwater FL (727) 447-6429

Kimberley Photography LLC is a company that can also provide photography services for all occasions special events weddings and groups

Kimberley Photography LLC (727) 543-9723 Kimberlykimberly-Photographycom

Back to Resource Information

48

PIANOS The Hilton Clearwater Beach has 1 piano for use in the foyer Our piano can be provided in our meeting room however it is recommended that they be tuned prior to each use The tuning fee is $15000 and requires advance notice Please note that there is an additional labor fee if you request a piano to be placed on top of portable staging Our piano cannot be placed outside or on one of our covered decks If your group requires additional pianos or pianos in outdooralternate locations your CateringEvent Manager can rent them from an outside source Back to Resource Information POOLS

bull Two heated beachside pools and a Jacuzzi bull Lounge chairs provided at no charge bull Kids activities and crafts daily at poolside bull Free pool and beach towels for use during your stay bull Beach club shop with everything from sunscreen to ice cream to sun glasses bull Sand Bar amp Grill offering poolside food and beverages for lunch and dinner

weather permitting open daily 11 am to sunset Back to Resource Information PORTERAGE Porterage services can be arranged at $400 per person on arrival andor $400 per person on departure Arrivals bags will be tagged and delivered to rooms Departure services a letter will be issued informing persons on times for when luggage will be picked up Luggage is to be left just inside door Back to Resource Information POST-CONVENTION MEETING We encourage our customers to meet with our General Manager during or after the meeting to provide and review feedback Your Event Manager will coordinate a convenient time Back to Resource Information POST EVENT REPORT For meetings and conventions with more than 100 rooms on peak night your Event Manager will complete a Post Event Report This report details room pick-up and food and beverage revenues Back to Resource Information

49

POSTING OF EVENTS Event posting is placed daily on the tv monitors in your guest room as well as in the meeting space and lobby Back to Resource Information PRE-CONVENTION MEETING In order to introduce our clients to the key contacts of the hotel we would like to arrange a pre-convention meeting a day or two prior to your main group arrival Please advise your CateringEvent Manager as to who will attend from your organization and what a convenient time would be for this meeting (time ranges from 30 minutes to one hour) Please note that for smaller groups a smaller more personalized meeting may be set up involving key operational department heads Back to Resource Information PRINTING SERVICESFASTSIGNS of CLEARWATER Manager Mike Lucke 17948 US Hwy 19N Clearwater FL 33764 (P) 727-797-1177 (F) 727-799-9480 249fastsignscom

Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl (727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm Sunday 1200pm-600pm

Back to Resource Information PRODUCTION GUIDELINES Your Event Manager will provide you with the hotelrsquos Production Resource Guide Back to Resource Information PUBLIC TRANSPORTATION The Clearwater Jolley Trolley historic trolley service from Sand Key North and South Beach and the Island Estates every 30 minutes Hours of operation Sunday-Thursday 1000am-100pm Friday-Saturday 1000am-1100pm httpwwwclearwaterjolleytrolleycom Fare price passes and trolley maps can be obtained in our Provision Store located on the second floor All fare classifications are valid on the Jolley Trolley and PSTA system-wide network Passes are interchangeable between the two service providers Back to Resource Information

50

PYROTECHNICS Groups are strictly prohibited from engaging in any activity or activities on Hotel property or possessing or bringing any materials or items to the Hotel and the Hotel property which involve or contain or constitute directly or indirectly (i) any form or type of pyrotechnics fireworks flares flames or other flammable or explosive materials or items or (ii) any Hazardous Substances The term ldquoHazardous Substancesrdquo includes but is not limited to any and all substances (whether solid liquid or gas) (i) defined listed or otherwise classified as pollutants hazardous wastes or words of similar meaning or regulatory effect under any present or future Laws or (ii) that may have a negative impact on human health or the environment including but not limited to petroleum and petroleum products asbestos and asbestos-containing materials polychlorinated biphenyls lead radon radioactivity materials flammable and explosives Back to Resource Information RADIOSPAGERSNEXTELS We are willing to assist you in obtaining walkie-talkie radios andor Nextels for use during your program Please consult your CateringEvent Manager for assistance Back to Resource Information RECYCLING

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information REGISTRATION ASSISTANCE If additional staffing is needed for your activity or hospitality desk please consult with your CateringEvent Manager Registration attendants are easily scheduled with sufficient notice Back to Resource Information REGISTRATION DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks are located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next days use

51

Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information RESERVATIONS RAPID RESERVATIONS AUTOMATED PROCESSING INPUT AND DELIVERY SYSTEM Expedited reservation processing straight from your rooming list into our system Eliminates dual entry process Accurate and efficient reservations Supports 3rd Party Clearinghouses No charge ndash itrsquos FREE

Back to Resource Information RESTAURANTSLOUNGES There are a variety of Restaurants and Lounges within walking distance from the Hilton Clearwater Beach There are even more just a short distance away from Subway to Gourmet Clearwater Beach has it covered Please contact your EventCatering Manager for a detailed list Back to Resource Information RESTAURANT RESERVATIONS Reservations are strongly recommended for all restaurants in the hotel and in Clearwater Beach whether it is for a table of four or a dine-around for 250 Please contact our valetbell stand at 153154 Back to Resource Information RESTROOMS Public restrooms are located in the following areas Lobby Level ndash Adjacent to Reflections Restaurant Lobby Level ndash Meeting space foyer southeast corner of the Hotel Outdoor Ground Level ndash West end of hotel next to beach services desk Outdoor Ground Level- Extension to the Sandbar facilities poolside Back to Resource Information RESUMES Please contact your CateringEvents Manager Back to Resource Information

52

ROBES 2 light-weight cotton robes are provided in all Guest Rooms Additional robes are available upon request and for purchase Back to Resource Information ROPESSTANCHIONS Ropes and Stanchions bull Pairs of stanchions with connecting rope For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information SAFESSAFE DEPOSIT BOXES For your convenience all guest rooms have an in-room Safe located in the wardrobe closet Back to Resource Information SECURITY If required in our sole judgment in order to maintain adequate security measures in light of the size andor nature of your function you will provide at your expense security personnel supplied by a reputable licensed guard or security agency doing business in the city or county in which we are located which agency will be subject to our approval Such security personnel may not carry weapons Your catering and event managers can assist in locating security for hire Back to Resource Information SHIPPING AND RECEIVING Packages for functions may be delivered to the hotel up to three (3) days prior to the eventconvention Arrangements must be made through your CateringEvent Manager for storage Please note that the hotel storage facilities are extremely limited Please do not ship valuables We cannot be responsible for contents Please contact your CateringEvent Manager for pricing and storage arrangements When shipping materials to the hotel please include the following information on all packages to insure proper delivery and storage Conference Name Event Dates Client Guest Name

53

Hold for Arrival (arrival date) Attention ltyour cateringevent contactgt Hotel Name Address City State ZIP Phone Fax Number of packages in that shipment We also recommend that you have a packing slip both inside and outside of each package Guests will be responsible for the packing and return of all packages Receiving handling and shipping charges may apply No COD packages will be accepted The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC) Shipping from the Hilton The Hilton Clearwater Beach utilizes FedEx and US Postal Service for our shipping needs Please see your CateringEvents Manager for pick-up and delivery schedules A Freight-Forwarding Form should be obtained from your CateringEvent Manager and completely filled out for shipping Back to Resource Information SHOPPING There are many shops within walking distance from the Hilton Clearwater Beach Countryside Mall with more traditional stores and shopping is located 20 minutes away Please contact the Bell Stand for directions Back to Resource Information SIGNAGEBANNERS In order to maintain a quality image for all Hotel guests there are a few things we ask of you during your stay Only professionally printed signage is allowed in the meetingconvention areas These signs can be used with easels or in sign stands No handwritten signs or flipcharts are allowed outside the meeting rooms No banners can be hung along the walls of the Public Areas Banners may be hung from the skirting of the hospitality desks and at outdoor functions Hotel personnel must provide the labor to hang the signs at a fee of $45 - $75 each In addition nothing is to be placed over exit doors or located to conceal or obscure any exit Back to Resource Information

54

SITE INSPECTIONPRE-PLANNING Site Inspections can be coordinated with a Sales Manager or CateringEvents Manager Back to Resource Information SMOKING The Hilton Clearwater Beach is 100 smoke-free anywhere inside the hotel The Smokerrsquos Oasis is located on the Lobby Level outside of the South East Corner of the Hotel Back to Resource Information SOUND SYSTEM Some hotel meeting rooms and ballrooms have a basic sound system Please contact your CateringEvent Manager with questions There may be fees assessed for certain hookups as well as hourly labor charges Anchor systems or supplemental systems will be required for all outdoor locations Please make note of the hotelrsquos noise curfews No sound system functions can take place outdoors before 800 am and all outdoor evening functions must end no later than 1100 pm Back to Resource Information SPECIAL MEAL REQUESTS Please consult with your CateringEvent Manager for any special meal requests The Hilton Clearwater Beach Executive Chef is pleased to accommodate your requests to the best of his abilities Back to Resource Information SPORT Sustainable Property Operations Results Tracking SPORT is an integrated performance based system built into our HEAT system that looks at all of the key focus areas in terms of sustainability and operational best practices Your CateringEvent Manager can share detailed information Back to Resource Information STORAGE Storage for your advance boxes and convention supplies is quite limited at the Hilton Clearwater Beach If you are anticipating shipping a large volume of materials we suggest you consult your CateringEvent Manager as soon as possible to reserve a room or plan to utilize an area in your office or hospitality room set up Hotel cannot provide security If shipping valuables please make arrangements to hire and pay for outside security Back to Resource Information

55

SUITES Please refer to the Suites Section on Page 3 Back to Resource Information SUSTAINABILITY Mission Statement Hilton Worldwide will manage our business through a lens of sustainability to benefit this generation and those that follow Through action and innovation we will lead our industry in projects and programs that

bull Enhance the guest experience bull Engage our employees bull Improve operational efficiency bull Advance building design bull Strengthen our partnerships bull Serve our communities bull Protect our global environment bull Enrich our Family of Hotels

Back to Resource Information TAXES The current Florida State Tax is 7 The current Pinellas County Bed Tax is 5 All goods and services are subject to state tax including but not limited to food beverage labor and gratuities Back to Resource Information TAXICABS For the city of Clearwater Beach there are a total of taxi companies available to our guests The Hilton Clearwater Beach recommends Yellowcab at 727 799 2222 The standard rate for transfers from the Tampa International Airport to the Hilton Clearwater Beach is approximately $5000one way plus gratuity Back to Resource Information TELEPHONESTELECOMMUNICATIONS The following types of telephones are available for guests meeting and convention service and administrative staff Please advise your event and catering managers if you need the use of a phone for your program Dial ldquo9rdquo line

bull Used for in-house local and toll-free calls only Price is $5000++ per day

56

Dedicated Analog Phone Line The installation fee is $10000 plus tax plus price of all calls DID lines can be used for Long Distance minimal PC and fax can work as well DID Lines The following are enhancements that can be added to a DID Line Ibahn wireless connections $2500 per day or (20) connections at $22500 Hard wired connections $7500 per day Broadband Access ndash please contact your event service or catering manager Guest Room Calls Type of Call Instructions Rates Direct Dial-Bill to Room EMERGENCY 9+911 No Charge Room to Room No Charge Local 9+Number $100 connecting fee plus local rate 8008888xx toll free 9+1+Number $100 connecting fee plus local rate Long Distance 9+1+Number $100 connecting fee plus local rate ATampT Operator assisted International 9+011+CC+CC+Number $100 connecting fee plus ATampT Operator assisted rate (by country) Local Long Distance and International Calls will be billed to your account if the phone rings more than (7) times connect with voice message or the other person picks up Applicable Taxes will be added Rates subject to change You may obtain free rate information at any time by dialing 9+00 and ask the ATampT Operator for the rate of an Operator Assisted Call Hilton subscribes to ATampT Long Distance and Operator Services You have the right to reach other long distance carriers from the telephone and you may do so by dialing the access code provided by that carrier Voice Mail Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out To hear messages if the red light is flashing on your guest room telephone 1 Lift the receiver 2 Press MESSAGE key 3 Follow recorded instructions Should you require assistance while using Voice Mail simply press the ldquordquo key at any time

57

Video Teleconferencing We have video conferencing equipment - can be installed in all public space rooms Back to Resource Information TENTS Please contact your CateringEvent Manager regarding rental of small tents Large tents can be installed at the Hilton Clearwater Beach Tents are provided by US Tent US Tent Rental Inc 2006 72 nd Drive East Sarasota FL 34243 (941) 727-3311 ustentrentalcom Back to Resource Information THEME PARTIES The Hilton Clearwater Beach is proud to present a complete package of signature theme parties Please discuss themes with your CateringEvent Manager and ask for a copy of our latest and most popular menus and productions Back to Resource Information TOURSSIGHTSEEING Please contact your CateringEvents Manager for details on Tours and Sightseeing excursions in Clearwater Beach Back to Resource Information TUXEDOSFORMAL WEAR If you are anticipating a large delivery of tuxedos on site please advise your CateringEvent Manager in advance The following companies offer tuxedo rentals Menrsquos Warehouse 2719 Gulf to Bay Boulevard Clearwater FL 33759-4951 (727) 726-2262 menswearhousecom

Deolindas Tailoring amp Alterations 514 Park Street Clearwater FL 33756-5405 (727) 442-0045 deolindacom

Back to Resource Information

58

VOICE MAIL All guest rooms have a voice mail message service Group voice mails may be left however please note that this process is time consuming as each room number needs to be programmed individually Therefore labor fees may be assessed Please discuss any specific requests with your CateringEvent Manager Back to Resource Information WEATHER Depending on the season the weather at Clearwater Beach varies from a low of 50rsquo degrees to a high of 92 degrees Before visiting Clearwater Beach we recommend that guests check the local listings to determine the weather conditions Back to Resource Information WHEELCHAIRS If a guest requires a wheelchair we can arrange a rental for them at their own expense If a guest requests that we rent a wheelchair please note that we can coordinate the rental but will be unable to cover the expense The following companies have wheelchairs beach wheelchairs andor scooters for rent Fun Ride Rentals 400 Mandalay Ave Clearwater Beach FL 33767 (727) 519-3008 Hours of operation Monday ndash Saturday 1000am-Sunset Sunday 1100am-Sunset Back to Resource Information WIRED PAYMENT If you would like to have payment wired please notify your CateringEvent Manager and instructions will be faxed to you Back to Resource Information

59

WORSHIP SERVICES The following is a list of nearby locations Baptist Skycrest Baptist Church 125 N Belcher Road Clearwater FL 33765 (727) 791-7107 skycrestfamilyorg Catholic St Brendanrsquos Catholic Church 245 Dory Passage Clearwater Beach FL 33767 (727) 443-5485 stbrendancatholicorg

Christian Central Christian Church 1200 Keene Road South Clearwater Florida 33756 (727) 446-0988 clearwaterdisciplesorg

Jehovahrsquos Witness Jehovahs Witnesses Clearwater Congregation 1745 Weston Drive Clearwater FL 33755 (727) 442-9266 watchtowerorg Jewish Temple Bnai Israel 1685 South Belcher Road Clearwater FL 33764-6594 (727) 532-3829 templebnaiisraelclworg Lutheran St Paulrsquos Lutheran Church 407 South Saturn Avenue Clearwater FL 33755-6597 (727) 446-7718 stpaulsclearwaterorg

Methodist First United Methodist Church 411 Turner Street Clearwater FL 33756-5328 (727) 446-5955 fumc-clwcom Mormon Church of Jesus Christ of LDS 1740 North Highland Avenue Clearwater FL 33755-2104 (727) 446-9320 cofchristorg Pentecostal Bridge of Love Ministries 1329 North Highland Avenue Clearwater FL 33755-3416 (727) 445-9660

Protestant Holy Trinity Episcopal Church 3200 North McMullen Booth Road Clearwater FL 33761-2009 (727) 796-5514 holytrinityclworg

Back to Resource Information ZIP-OUT CHECKOUT With Zip Checkout your room folio is at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 150 to Checkout Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Back to Resource Information

60

FORMS

bull CREDIT CARD AUTHORIZATION

bull CREDIT APPLICATION

bull MISCELLANEOUS REQUEST FORM

bull PLANNING CHECKLIST

HILTON CLEARWATER BEACH

CREDIT CARD PAYMENT AUTHORIZATION FORM Please complete all areas below Incomplete requests may be rejected This form must be received at least 5 business days prior to the Check-In or by specified date in Event Contract to ensure acceptance of the credit card to be charged Do not send completed form by email FAX COMPLETED FORM TO [INSERT FAX ] ATTN ________________________________ HOTEL USE ONLY Date _____________________________ Guest Group Name Check-In Event Date Name of PersonGroup Making Reservation Phone Authorized Amount Approval Code Date CARDHOLDER - Please complete the following section and signdate below Cardholder Name as it Appears on Credit Card Cardholder Billing Address City State Zip Daytime Business Telephone Evening Telephone Credit Card Number Expiration Date Credit Card Type (Circle one) VisaMasterCard American Express Discover JCB Diners Club Credit Card Issuing Bank Name Bank Phone Number (from back of your credit card) I agree to cover the following categories of charges (Please circle) All Charges Room amp Tax Food amp Beverage Retail Recreation I agree to cover the above categories of charges up to a Maximum Amount of $ __________________ DIRECT BILL ACCOUNT PAYMENTS ONLY Name on InvoiceStatement _______ ______ Date on InvoiceStatement InvoiceStatement Number _________________________ ______________ Authorized Amount $_______________________ Note Charges for room and tax group deposits or direct bill account payments will be charged to your credit card immediately Any incidental charges circled above will be charged at the time of check-out Amount to be immediately charged to credit card for room and taxes or deposit $______________ Final Balance Billed to Credit Card (hotel use only) $_______________ By signing below you authorize the hotel to charge your credit card immediately for the amount indicated above up to the ldquoMaximum Amountrdquo indicated above You further acknowledge that if ldquoall chargesrdquo has been selected then all guestgroup related charges (less Deposit) will be charged to the above card number at the time of check-out or event conclusion Cardholder Signature Date

HOTEL NAME Hilton Clearwater Beach Resort SALES OFFICE (727) 298-1493 ADDRESS 400 Mandalay Avenue FAX (727) 461-1768

Clearwater Beach FL 33767 MAIN LINE (727) 461-3222

CREDIT APPLICATION Confidential Information

Name of Company Requesting Direct Billing

Address Telephone

City State CT Zip Dun amp Bradstreet Number Rating

Listed in Name of Group Name

Inclusive Booking Dates Group Contact Telephone

Address Fax

City Windsor State CT Zip DIRECT BILLING HAS BEEN REQUESTED AS INDICATED 1 Guest Room Accounts All charges for specified guests - provide list Room and tax only for specified guests - provide list 2 Catering All cateringbanquet charges 3 Miscellaneous Provide list BANK REFERENCES Bank Name Contact Full Address City State Zip Telephone Account ABA HOTEL REFERENCES (Most Recent History) Hotel Name Dates

Full Address Telephone City State Zip Hotel Name Dates

Full Address Telephone City State Zip AGREEMENT amp RELEASE I (We) agree if credit is extended to pay the amount due upon receipt of the first statement In accordance with the Privacy Act Freedom of Information Act the Fair Credit Reporting Act and any similar federal state or local statutory or common laws or regulations I (We) expressly authorize the above-named references any credit reporting agency any law enforcement agency (federalstatelocal) and any person or entity with knowledge of information relevant to this request for credit to release this information to the hotel (together with its owners partners parent subsidiaries and affiliates and their officers directors agents and employees ldquoHotelrdquo) and Hotel to request obtain and use such information as it sees fit I (We) hereby agree to release indemnify defend and hold harmless Hotel and any all other persons or entities including without limitation those providing information from any and all liability for losses claims injuries liabilities and damages of whatever kind or nature whether known or unknown including without limitation those based upon defamation invasion of privacy and rights of publicity and personality which may at any time arise or accrue to me (us) or my (our) heirs successors parents subsidiaries assigns officers directors employees agents or other persons or entities claiming by or through us on account of provision of such information or reliance on such information or on other information gathered pursuant thereto and hereto I (We) hereby authorize this Credit Application and release to be shown and delivered to such persons with a copy of this Credit Application and release to be as valid as the original

Authorized Signature _________________________________________________________ Date _______________________

DO NOT WRITE BELOW THIS LINE -- FOR OFFICE USE ONLY Estimated Amount of Charges -- To be Completed by Originator

Rooms $ Credit Approved By CateringBanquet $ Date Meeting Room Rental $ Credit Limit $ Other $ Credit Denied

Total $ Advance Deposit Required $ Deposit Received $ File Sales Rep M amp C Rep Catering Rep

(Always Attach Copy of Contract)

MISCELLANEOUS SERVICES REQUEST FORM

Return form to

INTERNET CONNECTIONS

Description Daily Price Quantity Description Start Date

End Date

Total Days Selected Subtotal

iBAHN Wireless Connection $2500 1 $000 iBAHN Environment (20 Connections) $25000 1 $000 iBAHN Hard Wired Connection $7500 1 $000

TOTAL INTERNET REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

PHONE LINES

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

Dial 9 Line $5000 1 $000 Dedicated Analog Phone Line $10000 1 $000

TOTAL PHONE LINE REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

BANNERS

Description Hanging Fee Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

8 Feet or Less $4500 1 $000 9 Fee or More $7500 1 $000

TOTAL BANNER REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

ELECTRICAL

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

60 Amp Power Drop $20000 1 $000 120 Amp Power Drop $30000 1 $000 220 Amp - 3 Phase Contact your CSM 1

(Smaller items such as extension cords and power strips will be billed through PSAV) TOTAL ELECTRICAL REQUEST

$000

(Total includes 21 Service Charge amp 7 Tax)

KEYS amp LOCKS

Description Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

4 Keys or Less Complimentary 1 $000 Additional Keys $500 1 $000 Lock Change $15000 1 $000

(Keys not returned will result in a $2500 per key charge) Total Key amp Lock Charges

$000

(Total includes 21 Service Charge amp 7 Tax)

PAYMENT INFORMATION Total Charges $000 Please charge total to my Master Account Guest Room Check (Must be received prior to event) Credit Card Ex Date Name as it Appears on the Card By my signature I certify that I am authorized to obligate myself or my company for the above expenses

SIGNATURE

Planning Checklist CHECKLIST BY DUE DATE Date Task

EM to provide POG Rapid and GLM instructions (At 1 year out or prior to registration opening)

EM to forward application for Credit (1 year out)

EM to send weekly pu reports starting 8 weeks prior to cut-off (Individual Call-In Only)

Client to return completed Credit application (6 months out)

EM to provide confirmation numbers to Client within 3 days of receiving rooming list

EM to send cut-off letter 1 week prior to cut-off (All Blocks)

EM to forward Hold Harmless Agreement to ClientVendors (45 days out) Client to provide Rooming List to EM (at cut-off)

Client to send FampB menus and Meeting Room Sets to EM (30 days out)

Client to return Hold Harmless and Proof of Insurance (20 days out)

EM to complete Resume and send to client for final approval (15 days out)

Client will communicate VIP Staff amp Sub-block needs (Date to be prior housing opening)

EM to confirm all space contracted (at time of turnover) Updated Program to Hotel by Client (Contracted date) EM to send menursquos to Client

EM to send BEOrsquos to Client for Review (within 5 business day of receiving)

Client to forward all Changes to EM (within 2 business day receiving BEOrsquos) Pre-Con amp Post-Con DatesTimes established

EM to confirmforward concessions to Client (compsairport transfersupgradesparking) (at cut-off)

EM to forward outstanding Resume questions to Client (30 to 20 days out) Client to return Resume items to EM (20 to 15 days out)

Client to approve Resume before distributed to Staff (14 to 11 days out)

EM to establish time for Master Account Review while On-Site (30 to days out) Client return signed letter prior to cut-off (All Blocks) Client to assign concessions (30 to 20 days out)

  • Hilton Clearwater Beach
  • Meeting amp Event Resource Guide
  • Hilton Clearwater Beach
  • 400 Mandalay Avenue
  • Clearwater Beach Florida 33767
  • Hiltoncom
  • Hiltonclearwaterbeachcom
    • Table of Contents
    • Guest Rooms
    • Suites
      • Clearwater Beach Club
        • RESOURCE INFORMATION
        • A
        • Advertising Opportunities
        • Affiliates
        • Airline Information
        • Amenities
        • Americans with Disabilities Act (ADA)
        • AudioVisual
        • Automated Teller Machines
        • B
        • Baby-Sitting Services
        • Balloons
        • Banks
        • Banquet Beverage Selection
        • Banquet Curfews
        • Banquet Equipment
        • Banquet Menu Selection
        • Banquet Terms and Conditions
        • Bell Services
        • Billing
        • Box Lunches
        • Business Center
        • BusBus Companies
        • C
        • Car Rental Agencies
        • Cash Paid Outs
        • Cash Paying Guests
        • Changing FacilitiesDay Use
        • Check Cashing Privileges
        • Check-In and Checkout
        • Coffee Maker
        • Concierge
        • Credit Cards
        • Credit Policy
        • Currency Exchange
        • D
        • Decorations
        • Destination Management Companies (DMC)
        • Deposits
        • Diagrams
        • Dietary Requirements
        • Doctors on Call
        • Drug Stores
        • Dry Cleaning
        • E
        • eEvents
        • Electrical
        • Elevators
        • Emergency Procedures
        • Entertainment
        • Environmental Commitment
        • Executive Meeting Packages
        • Exhibits
        • F
        • Fax Machines
        • Fax Numbers
        • Fire Codes
        • Fitness Center
        • Flags
        • FloralFlorist
        • Freight Elevator
        • G
        • Gift Certificates
        • Gift Ideas
        • Golf Course Information
        • Gratuities
        • Group Reservations Identification Program (GRIP)
        • Group Check-In Arrival and Departures
        • Guest List Manager
        • Guest Rooms
        • Guest Room Deliveries
        • Guest Service Hotline
        • H
        • Hair Salon
        • Heat
        • Hospitality Desks
        • Hotel FactsHistory
        • Hotel Map
        • Housekeeping
        • I
        • In Conjunction With (ICWrsquos)
        • Indemnification
        • In-Room Dining
        • InterpretationTranslation Services
        • Internet Services
        • J
        • K
        • Key Cards
        • Key Hotel Contacts
        • Kosher
        • L
        • LaundryValet
        • Limousine Services
        • Linen Selection
        • Liquor Laws
        • Load-InLoad Outs (Production Decor amp Staging)
        • Loading Dock
        • Local Information
        • Lost and Found
        • Luggage Storage
        • M
        • Manager on Duty (MOD)
        • Mail Services
        • Master Accounts
        • Medical FacilitiesServices
        • Meeting Room Capacities
        • Meeting Room Deliveries
        • Meeting Room Rental
        • Meeting Room Set Standard
        • MusicMusicians
        • N
        • NewspapersPublications
        • O
        • Office EquipmentSupplies
        • Off Premise Catering
        • P
        • Package Room
        • Parking
        • Personalized Group Web Page
        • Pets (policies)
        • Photography
        • Pianos
        • Pools
        • Post-Convention Meeting
        • Post Event Report
        • Posting of Events
        • Pre-Convention Meeting
        • Printing Services
        • Production Guidelines
        • Public Transportation
        • Pyrotechnics
        • Q
        • R
        • RadiosPagersNextels
        • Recycling
        • Registration Assistance
        • Registration Desks
        • Reservations (RAPID)
        • RestaurantsLounges
        • Restaurant Reservations
        • Restrooms
        • Resumes
        • Robes
        • RopesStanchions
        • S
        • SafesSafety Deposit Boxes
        • Security
        • Shipping and Receiving
        • Shopping
        • SignageBanners
        • Site InspectionPre-planning
        • Smoking
        • Sound System
        • Special Meal Requests
        • Storage
        • Suites
        • Sustainability
        • T
        • Taxes
        • Taxicabs
        • TelephonesTelecommunications
        • Tents
        • Theme Parties
        • ToursSightseeing
        • TuxedoFormalwear
        • U
        • V
        • Voice Mail
        • W
        • Weather
        • Wheelchairs
        • Wired Payment
        • Worship Services
        • X
        • Y
        • Z
        • Zip-Out Checkout
        • AFFILIATES
        • AIRLINE INFORMATION
        • AMENITIES
        • AMERICANS WITH DISABILITIES (ADA)
        • AUDIOVISUAL
        • AUTOMATED TELLER MACHINES
        • BABY-SITTING SERVICES
        • BALLOONS
        • BANKS
        • BANQUET BEVERAGE SELECTION
        • BANQUET EQUIPMENT
        • BANQUET MENU SELECTION
        • STANDARD BANQUET TERMS AND CONDITIONS
        • BELL SERVICES
        • BILLING
        • BOX LUNCHES
        • BUSINESS CENTER
          • Jolley Trolley Transportation
            • CAR RENTAL AGENCIES
            • CASH PAID OUTS
            • CASH PAYING GUESTS
            • CHANGING FACILITIESDAY USE
            • CHECK-IN AND CHECKOUT
              • Early Departure
              • Late Departure
              • Satellite Check-In
              • Zip Checkout
              • Kiosks
                • CONCIERGE
                • CREDIT CARDS
                • CREDIT POLICY
                • CURRENCY EXCHANGE
                  • Del Sol of Clearwater
                    • 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039
                      • DECORATIONS
                      • DESTINATION MANAGEMENT COMPANIES (DMC)
                      • DEPOSITS
                      • DIAGRAMS
                      • DIETARY REQUIREMENTS
                      • DIRECTIONS TO THE HOTEL
                      • DOCTORS ON CALL
                      • DRY-CLEANING ndash See LaundryValet
                      • ELECTRICAL
                      • ELEVATORS
                      • EMERGENCY PROCEDURES
                      • ENTERTAINMENT
                      • EXECUTIVE MEETING PACKAGES
                      • The Hilton Approach To Online Meeting Planning
                      • FAX MACHINES
                      • FAX NUMBERS
                      • FIRE CODES
                      • FITNESS CENTER
                      • FLAGS
                      • FLORALFLORIST
                      • FREIGHT ELEVATOR
                      • GIFT IDEAS
                      • GOLF COURSE INFORMATION
                        • Golf Course Information
                          • GRATUITIES
                          • Group Reservations Identification Program (GRIP)
                          • GROUP CHECK-IN ARRIVALS AND DEPARTURES
                          • GUEST ROOMS
                          • GUEST ROOM DELIVERIES
                          • GUEST SERVICE HOTLINE
                          • HAIR SALON
                          • HOSPITALITY DESKS
                          • HOTEL FACTSHISTORY
                          • HOTEL MAP
                          • HOUSEKEEPING
                          • IN CONJUNCTION WITH (ICWrsquos)
                          • IN-ROOM DINING
                          • INTERPRETATIONTRANSLATION SERVICES
                          • INTERNET SERVICES
                          • KEY CARDS
                            • (Customized) KEY CARDS
                              • KEY HOTEL CONTACTS
                              • KOSHER
                              • LAUNDRYVALET ndash See Dry Cleaning
                              • LIMOUSINE SERVICES
                              • LINEN SELECTION
                              • LIQUOR LAWS
                              • LOAD-INLOADOUT (Production Deacutecor and Staging)
                              • LOADING DOCK
                              • LOCAL INFORMATION
                              • LOST AND FOUND
                              • LUGGAGE STORAGE
                              • MANAGER ON DUTY (MOD)
                              • MAIL SERVICES
                              • MASTER ACCOUNTS
                              • MEDICAL FACILITIESSERVICES
                              • MEETING ROOM CAPACITIES
                              • MEETING ROOM DELIVERIES
                              • MEETING ROOM RENTAL
                              • MUSICMUSICIANS
                              • NEWSPAPERSPUBLICATIONS
                              • OFFICE EQUIPMENTSUPPLIES
                              • Please contact your CateringEvents Manager for details
                              • PARKING
                              • PERSONALized GROUP WEB PAGE
                              • PETS (Policy)
                              • PIANOS
                              • POST-CONVENTION MEETING
                              • POST EVENT REPORT
                              • POSTING OF EVENTS
                              • PRE-CONVENTION MEETING
                              • PRINTING SERVICES
                              • PRODUCTION GUIDELINES
                              • PUBLIC TRANSPORTATION
                              • PYROTECHNICS
                              • RADIOSPAGERSNEXTELS
                              • RECYCLING
                              • REGISTRATION ASSISTANCE
                              • REGISTRATION DESKS
                              • RESERVATIONS RAPID Reservations Automated Processing Input and Delivery System
                              • RESTAURANTSLOUNGES
                              • RESTAURANT RESERVATIONS
                              • RESTROOMS
                              • RESUMES
                              • ROPESSTANCHIONS
                              • SAFESSAFE DEPOSIT BOXES
                              • SECURITY
                              • SHIPPING AND RECEIVING
                                • Shipping from the Hilton
                                  • SHOPPING
                                  • SIGNAGEBANNERS
                                  • SITE INSPECTIONPRE-PLANNING
                                  • SMOKING
                                  • SOUND SYSTEM
                                  • SPECIAL MEAL REQUESTS
                                  • SPORT
                                  • STORAGE
                                  • SUITES
                                  • Sustainability
                                  • TAXES
                                  • TAXICABS
                                  • TELEPHONESTELECOMMUNICATIONS
                                    • Dial ldquo9rdquo line
                                    • Dedicated Analog Phone Line
                                    • DID Lines
                                      • Type of Call Instructions Rates
                                        • Video Teleconferencing
                                          • TENTS
                                          • THEME PARTIES
                                          • TOURSSIGHTSEEING
                                          • TUXEDOSFORMAL WEAR
                                          • VOICE MAIL
                                          • WEATHER
                                          • WHEELCHAIRS
                                          • WIRED PAYMENT
                                          • WORSHIP SERVICES
                                          • ZIP-OUT CHECKOUT
                                          • Hilton Clearwater Beach
                                          • Credit Card Payment Authorization Form
Page 3: Hilton Clearwater Beach Meeting & Event Resource Guide

3

GENERAL INFORMATION Spanning 10 acres along the Gulf of Mexicorsquos shimmering coastline we invite you to rediscover the Hilton Clearwater Beach and indulge in a vibrant newly transformed setting for your next vacation or business meeting Rely on this three-diamond hotel and enjoy enchanting accommodations overlooking one of the worldrsquos most brilliant white-sand beaches Recline in a beach chair and gaze out at the magnificent blue skies Curl your toes in the soft sand and let the gulf breezes stir your soul Order your favorite drink from the arearsquos only full-service beachfront food and beverage service Escape and witness the transformation of this delightful new Clearwater Beach hotel for a glimpse of paradise in a landmark location

bull Nestled on 10 acres of brilliant white-sand coastline in Clearwater Beach Florida bull Overlooking the Gulf of Mexico next to Pier 60 and across from the marina bull Within walking distance to Clearwater Beachrsquos best restaurants and activities bull Only 20 minutes from St Petersburg Clearwater International Airport (PIE) bull Just a half hour from Tampa International Airport (TPA) providing flexibility

with flights

GUEST ROOMS All of our accommodations are non-smoking The majority of our rooms have private balconies offering city harbor park or partial gulf views Our Choices Include King Room

4

DoubleDouble Room

Views vary as follows bull Partial Gulf View Double bull Partial Gulf View King bull The Clearwater Room bull The Coast Room Double bull The Coast Room King bull Harbor View Double bull Park View Double

SUITES These spacious offer an oversized room with a dining table microwave refrigerator sleeper sofa upgraded amenities and a view of the Gulf of Mexico Our Choices Include Gulf Front Junior

5

Palm Suite

Royal Suite

6

FUNCTION SPACE

7

Meeting Room Floors MAIN LEVEL | LOWER LEVEL

MAIN LEVEL Maximum number of people per seating style

Agave Office Suite 765 4117 x 3317 8 9 16 0 0 12 9 12

Citrus 646 3800 x 1700 8 30 50 40 50 40 27 0

Coral 425 1700 x 2500 9 21 35 24 25 18 20 0

Dolphin 425 1700 x 2500 9 21 35 24 25 18 20 0

Executive Conference 891 2700 x 3300 9 27 50 50 50 16 24 0

Grand Ballroom 9821 6100 x 16100 na 650 1300 800 1200 0 0 0

Grand Ballroom Foyer 4164 14625 x 2750 8 0 0 0 350 0 0 0

Grand Ballroom-Salon A 640 2000 x 3200 9 27 50 40 50 20 24 0

Grand Ballroom-Salon ABC

1952 6100 x 3200 9 120 200 150 175 38 50 0

Grand Ballroom-Salon B 640 2000 x 3200 9 27 50 40 50 20 24 0

Grand Ballroom-Salon C 640 2000 x 3200 9 27 50 40 50 20 24 0

Grand Ballroom-Salon D 1708 6100 x 2800 14 96 180 110 150 40 40 0

Grand Ballroom-Salon E 2196 6100 x 3600 14 140 250 180 200 40 60 0

Grand Ballroom-Salon F 1952 6100 x 3200 14 120 200 150 175 40 50 0

Grand Ballroom-Salon G 2013 6100 x 3300 9 120 200 150 145 40 50 0

Manatee 350 1400 x 2500 9 18 30 16 25 18 20 0

Mandalay 1080 2000 x 5400 9 36 75 70 75 32 0 0

Mangrove 714 5100 x 1400 8 48 75 60 80 30 27 0

Marlin 425 1700 x 2500 9 21 35 24 25 18 20 0

Palm Boardroom 360 1200 x 3000 8 0 0 12 0 12 0 0

Tarpon 425 1700 x 2500 9 21 35 24 25 18 20 0

Waters Edge A 856 2600 x 3050 8 48 75 50 85 24 30 34

8

Waters Edge B 980 3017 x 3050 8 48 75 50 85 24 30 34

Waters Edge Ballroom 2708 8317 x 3050 8 90 150 180 300 0 0 0

Waters Edge C 882 2700 x 3050 8 48 75 50 85 24 30 34

White Sands 407 1633 x 2542 8 24 44 30 25 18 21 22

LOWER LEVEL

Meeting Complex 20000 na 9 0 0 0 0 0 0 0

9

DINING

Reflections Our laid back restaurant features delicious dining overlooking the Gulf of Mexico Serves breakfast lunch amp dinner daily from 700 am ndash 1000 pm Casual attire

Sand Bar amp Grill Enjoy a sun-splashed atmosphere poolside dining at this charming outdoor restaurant serving lunch and dinner Open daily weather permitting from 1100 am ndash 800 pm Beach attire

10

Tiki Bar Our Tiki Hut provides a fun playful setting to enjoy your favorite beverages while relaxing directly on the beach Open daily weather permitting from 1100 am ndash 730 pm Beach Attire

Coasters Lounge Stop by this laid back Lounge for your favorite libation while watching spectacular sunsets morning coffee bar light lunch appetizers and late night menu available Open daily from 600 am ndash 1200 am weekends until 100 am Casual attire

11

Clearwater Beach Club Our Breezy Hideaway is among the best Whether itrsquos sun or shade cruising the wave tops or snorkeling the depths below the Hilton Clearwater Beach is your choice for oceanfront recreation Escape to our beachfront hotel -- where the friendly staff at our Beach Services Desk will help chart your course to paradise From complimentary towels and umbrella and cabana rentals to the only beachfront food and beverage service in the Clearwater area we work hard so you never have to Forgot something Head to our Beach Club Shop for snacks beverages ice cream sunscreen sunglasses beach and water toys cameras koozies visors totes t-shirts and more Beach Club membership is optional and offers a great deal which includes

bull Daily beach chair and umbrella usage including ldquosunsetrdquo rentals bull Savings on Fun Ride rentals water sports rentals Fun Factory activities for kids

and Beach Shop Merchandise bull Daily cocktail specials offered in hotel restaurants the cocktail lounge and the

Tiki Bar bull Discount on all dinner entreacutees and breakfast buffet bull Discount on sunset picnic basket dinner

Cabana rentals available Available all day or just for the afternoon rental available at $2500 and options include Beach Rentals - Full Day ndash 9 am - 5 pm

bull 2 Chairs with Umbrella bull 2 Chairs with Cabana

Beach Rentals - Half Day ndash 1 pm ndash 5 pm

bull 2 chairs with umbrella bull 2 chairs with cabana

12

RESOURCE INFORMATION A Advertising Opportunities Affiliates Airline Information Amenities Americans with Disabilities Act (ADA) AudioVisual Automated Teller Machines B Baby-Sitting Services Balloons Banks Banquet Beverage Selection Banquet Curfews Banquet Equipment Banquet Menu Selection Banquet Terms and Conditions Bell Services Billing Box Lunches Business Center BusBus Companies C Car Rental Agencies Cash Paid Outs Cash Paying Guests Changing FacilitiesDay Use Check Cashing Privileges Check-In and Checkout Coffee Maker Concierge Credit Cards Credit Policy Currency Exchange

13

D Decorations Destination Management Companies (DMC) Deposits Diagrams Dietary Requirements Directions to the Hotel Doctors on Call Drug Stores Dry Cleaning E eEvents Electrical Elevators Emergency Procedures Entertainment Environmental Commitment Executive Meeting Packages Exhibits F Fax Machines Fax Numbers Fire Codes Fitness Center Flags FloralFlorist Freight Elevator G Gift Certificates Gift Ideas Golf Course Information Gratuities Group Reservations Identification Program (GRIP) Group Check-In Arrival and Departures Guest List Manager Guest Rooms Guest Room Deliveries Guest Service Hotline

14

H Hair Salon Heat Hospitality Desks Hotel FactsHistory Hotel Map Housekeeping I In Conjunction With (ICWrsquos) Indemnification In-Room Dining InterpretationTranslation Services Internet Services J K Key Cards Key Hotel Contacts Kosher L LaundryValet Limousine Services Linen Selection Liquor Laws Load-InLoad Outs (Production Decor amp Staging) Loading Dock Local Information Lost and Found Luggage Storage M Manager on Duty (MOD) Mail Services Master Accounts Medical FacilitiesServices Meeting Room Capacities Meeting Room Deliveries Meeting Room Rental Meeting Room Set Standard MusicMusicians N NewspapersPublications

15

O Office EquipmentSupplies Off Premise Catering P Package Room Parking Personalized Group Web Page Pets (policies) Photography Pianos Pools Porterage Post-Convention Meeting Post Event Report Posting of Events Pre-Convention Meeting Printing Services Production Guidelines Public Transportation Pyrotechnics Q R RadiosPagersNextels Recycling Registration Assistance Registration Desks Reservations (RAPID) RestaurantsLounges Restaurant Reservations Restrooms Resumes Robes RopesStanchions

16

S SafesSafety Deposit Boxes Security Shipping and Receiving Shopping SignageBanners Site InspectionPre-planning Smoking Sound System Special Meal Requests Sport Storage Suites Sustainability T Taxes Taxicabs TelephonesTelecommunications Tents Theme Parties ToursSightseeing TuxedoFormalwear U V Voice Mail W Weather Wheelchairs Wired Payment Worship Services X Y Z Zip-Out Checkout

17

ADVERTISING OPPORTUNITIES The hotel offers groups and their affiliatersquos opportunities to sponsoradvertise during the specified dates of the meetingexhibit Your Event Services manager will provide detailed information and can discuss other ideas not listed below Logo products eg keycards cocktail napkins to go lunch boxes etc Video Channel Plasma Screens BannersSignage

Back to Resource Information AFFILIATES Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space will work directly with our Event Services Department All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all affiliates should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the CateringEvent Services Department to set up food beverage and billing arrangements Back to Resource Information AIRLINE INFORMATION Airport Information The nearest airport is the Tampa International Airport located 20 miles approximately 30-35 minutes from Hilton Clearwater Beach wwwtampaairportcom

Airline Handled By Airside

Ticketing amp

Baggage Claim

Curbside Check-in Phone

Air Canada

E RED N (888) 247-2262

Air Tran

A RED Y (800) AIRTRAN

Air Wisconsin

F BLUE Y (920) 739-5123

American

F BLUE Y (800) 433-7300

18

Atlantic Southeast

Airlines Delta E BLUE N (800) 221-1212

British Airways

F RED N (800) 247-9297

Cape Air

Continental A RED Y (800) 525-0280

Cayman Airways

F RED N (800) 422-9626

COMAIR

Delta E BLUE Y (800) 221-1212

Continental Airlines

A RED Y (800) 525-0280

Continental Connection

Continental A RED Y (800) 525-0280

Continental Express

Continental A RED Y (800) 525-0280

Delta Air Lines

E BLUE Y (800) 221-1212

Freedom Airlines

Delta E BLUE N (800) 221-1212

Frontier

Continental C RED N (800) 432-1359

Gulfstream International

Continental A RED Y (800) 525-0280

Jet Blue

A BLUE Y (800) 538-2583

KLM

E BLUE Y (800) 225-2525

Spirit C RED N (800) 452-2022

19

Midwest Airlines

Republic Airways

US Airways F BLUE Y (800) 428-4322

Southwest Airlines

C RED Y (800) 435-9792

Spirit Airlines

C RED N (800) 772-7117

Sun Country Airlines

(seasonal) Delta E BLUE N (800) 359-6786

United

E RED Y (800) 241-6522

US Airways

F BLUE Y (800) 428-4322

WestJet

F RED N (800) 538-5696

Back to Resource Information

20

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left Super Shuttle provides door-to-door airport shuttle transportation throughout the United States wwwsupershuttlecom AMENITIES The Room Service department is happy to service your group gift and amenity needs You may choose from the list of amenities below or advise your CateringEvent Manager of your specific preferences or budgeting guidelines All amenity pricing excludes state sales tax gratuity and delivery fee Room service gratuity is currently 18 For a standard delivery the fee is $300 Back to Resource Information AMERICANS WITH DISABILITIES (ADA) The Hotel represents that the Hotel facilities being rented or reserved by you including guest rooms common areas and transportation services are and will be in substantial compliance with applicable public accommodation obligations under the Americans with Disabilities Act You agree that one week in advance of your event you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space You agree that you will be responsible for the procurement and payment of all charges for any and all auxiliary aids We will upon your request furnish you with the names of businesses you can contact to obtain these aids You also agree to be responsible for compliance with the ADA in the set up and conduct of meetings for your event Back to Resource Information AUDIOVISUAL We have chosen Presentation Services as our Event Technologies provider They share our dedication to customer service and have the technical expertise to meet your audio visual needs They may be reached at 727-446-7741 Back to Resource Information AUTOMATED TELLER MACHINES There is an ATM conveniently located on the lobby level by the Executive Meeting Room There is also an ATM located right across the street at the Suntrust Bank Back to Resource Information

21

BABY-SITTING SERVICES The following childcare companies are licensed bonded insured and CPR trained Parents should arrange directly with the company selected None of the babysitting agencies are affiliated with the hotel and as such the hotel is not responsible for the services rendered by these agencies The fees for babysitting services vary by vendor and holiday rates may also apply Direct payment is required to the vendor No room charges or master billing for babysitting services is permitted Nannies who care wwwnannieswhocarecom 1-866-931-1333 Back to Resource Information BALLOONS There is a $2500 clean up fee for the use of helium balloons We do not allow helium balloons outside on our deck due to environmental concerns All helium tanks must be in an approved safety stand or cart There must be prior written approval for the use of all displays andor decorations proposed by guest Please see the Banquet Event Order (BEO) for other specific contractual information Back to Resource Information BANKS Southtrust Bank 130 Island Way Clearwater Beach FL (727) 441-8467 Southtrustcom Mon-Thurs 9am ndash 4pm

Fifth Third Bank 100 Island Way Clearwater FL (727) 449-1311 53com Mon-Fri 9am - 5pm

Bank of America 122 Island Way Clearwater FL (727) 447-3928 Bankofamericacom Mon-Thurs 9am ndash 4pm

Friday 9am ndash 6pm Friday 9am ndash 6pm SunTrust 423 Mandalay Avenue Clearwater FL 33767 727-447-0058 Suntrustcom Mon-Thurs 9am ndash 4pm Friday 9am ndash 6pm Back to Resource Information BANQUET BEVERAGE SELECTION The Hilton Clearwater Beach offers a choice of standard and premium beverages on banquet bars The following is a list of beverages currently offered by our beverage department for banquets As the availability of some of the items vary this list may or may not be complete and is subject to change Specialty items are available upon request

22

All banquet bars serve wines by the glass domestic and imported beers soft drinks juices mineral water and non-alcoholic beers and wines Blended drinks and champagne by the glass are available upon request Back to Resource Information BANQUET CURFEWS There is an outdoor function curfew of 1100 pm In accordance with State of Florida liquor laws all alcoholic beverage sales will begin at 1100am and conclude at 200am Back to Resource Information BANQUET EQUIPMENT Items in our banquet inventory are for your use at no additional charge Any equipment requested not in inventory which have associated costs will be passed on to your group For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information BANQUET MENU SELECTION We request that banquet menus room arrangements and other details pertinent to your convention be submitted to your CateringEvent Manager 30 days prior to your conference date We are happy to custom design menu proposals for your group and assist in selecting the proper menu items and program arrangements to ensure a successful event Specialty and theme parties may be designed to meet your particular needs Special meal requests can be accommodated Please advise your CateringEvent Manager in advance with any special dietary requirements Back to Resource Information

23

STANDARD BANQUET TERMS AND CONDITIONS 1 ASSIGNMENTCONFIRMATION OF FUNCTION SPACE The function space assigned indicates the space is tentatively being held and will be held on a definite basis upon signing of the Event Order (ldquoEOrdquo) The terms and conditions of any group sales or catering sales agreement previously signed regarding this event remain in force and the EO is intended to provide specific functionevent information in support of the original agreement If for any reason the function space reserved is not available for your event you agree that we may substitute space of appropriate size and comparable quality for your event If you plan to print or publish the assigned space please contact us first to confirm the room assignment 2 GUARANTEE OF ANTICIPATED REVENUE At least 72 hours (3 business days) before your event you must inform us in writing of the exact number of people who will attend your event The arrangements set forth on the reserve side of your EO will serve as the final arrangements for your event The services products fees etc as noted will be provided at the time of your event and you will be charged based on the event guarantee that you give us or the number of people indicated at the time you signed the sales agreement or the EO whichever is greater We will not undertake to serve more than 3 more than this guaranteed minimum 3 LABOR CHARGE If the guaranteed number for your event is less than 25 persons we will add a $7500 labor charge to your account This will be used to cover our costs of the event and will not be distributed as a service charge or gratuity to our employees working at your event 4 OVERTIME You agree to begin your event promptly at the scheduled start time and agree to have your guests invitees and other persons vacate the designated event space at the end time indicated on the final EO You further agree to reimburse us for any overtime wage payments or other expense incurred by us because of your failure to comply with these regulations 5 GRATUITY amp SERVICE CHARGE 21 of the food and beverage total plus applicable state or local tax will be added to your account as a gratuity and fully distributed to servers and where applicable bussers andor bartenders assigned to the Event 6 PRICE INCREASES There may be increases in prices due to unforeseen changes in market conditions at the time of your event We will communicate these increases to you in advance We will require written confirmation that you agree to pay these increased prices Alternatively we at our option may in such event make reasonable substitutions in menus and you agree to accept such substitutions 7 SET UP CHARGES Should extensive meeting room set-ups or elaborate staging be required there will be a set-up charge to cover Hotel costs and additional labor If equipment is necessary that exceeds Hotelrsquos inventory then you agree to pay for the cost of renting this additional equipment You agree to indemnify us for any damage caused to any Hotel property as a result of drayage related to your event whether caused by you your agents employees or contractors

24

8 OUTSIDE FOOD AND BEVERAGE Due to state law you may not bring into the Hotel alcoholic beverages You must obtain prior approval from us before you bring in any food or non-alcoholic beverages from outside sources A Hold Harmless Agreement and Liability Insurance are required if food or beverage products not purchased and served by Hotel staff are brought in for consumption by your guests Service fees will apply to any outside food or beverage served in our function space regardless if Hotel labor is required 9 AUXILIARY AIDS The Hotel represents and you acknowledge that the Hotel facilities being rented for you including guest rooms common areas and transportation services will be in compliance with our public accommodation requirements under the Americans with Disabilities Act You agree that you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space at least two weeks prior to your event You agree to pay all charges associated with the provision of such aids by the Hotel 10 PROMOTIONAL CONSIDERATIONS We have the right to review and approve any advertisements or promotional materials in connection with your function which specifically reference the Hilton name or logo Hilton does not offer or accept any terms or conditions which provide commissions rebates HHonors points or other forms of compensation related to revenue for food beverage room or equipment rental 11 CANCELLATION You may cancel this Agreement only upon giving written notice to us The parties agree and understand that in the event of a cancellation our actual damages would be difficult to determine Therefore you agree to pay the liquidated damages outlined in your sales agreement if any or the guarantee amount as set forth in paragraph 2 whichever is greater As products and services must be purchased and scheduled in advance notification seven (7) business days or less before the event will require all charges (including labor and service fees rentals and applicable taxes) for the final guarantee or contracted number of guests will be charged Additional damages may be owed for cancellation of your sleeping room contract 12 CONDUCT OF EVENT Group agrees to comply with all applicable federal state and local laws including health and safety codes and federal anti-terrorism laws and regulations including compliance with the provisions of 29 CFR part 470 and our rules copies of which are available from the hotelrsquos sales department Group agrees to cooperate with Hotel and any relevant governmental authority to ensure compliance with such laws You assume full responsibility for the conduct of all persons in attendance at your event and for any damage done to any part of our premises during the time of your event Should you require any rigging services for this event all such services must be arranged through the in-house AV provider or the Hotel and you will be responsible for all costs associated therewith Back to Resource Information

25

BELL SERVICES Our bell services department is responsible for the movement of your luggage and the delivery of all non-food and beverage amenities and golf bag handlingstorage Porterage charges will be set forth in your contract The current rate is $400 per person plus state tax and is subject to change Departure notices and bag pulls should be coordinated with your CateringEvent Manager Back to Resource Information BILLING Should you require a master account for billing purposes please complete and return our credit application Upon approval master accounts will be assigned per your instructions Please be sure to advise your CateringEvent Manager in advance for any specific instructions on how you would like your bill organized We recommend on-site daily review with the Group Billing Coordinator Back to Resource Information Back to Resource Information BOX LUNCHES Box lunches are available through the banquet department We can help you create your own customized lunch If you wish to order box lunches for your group your CateringEvent Manager will arrange the order for you and provide delivery to your specified location on the property Back to Resource Information BUSINESS CENTER Whatever your business needs are they can all be accommodated through our in-house Business Center Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested In order to address your specific grouprsquos needs please refer to the Business Center or discuss them with your CateringEvent Manager Whether you require a fully operational office setup on property or various limited services the Business Center is designed with everyonersquos needs in mind Business hours are 24 hours

26

For large quick printing or copying jobs we recommend calling Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl(727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm

Kinkos Copies Fedexcom 23250 US 19 North Clearwater FL (727) 726-5888 Monday-Sunday 24 hour operation

Sunday 1200pm-600pm Fastsigns 17948 US 19 North Clearwater FL (727)-797-1177 249fastsignscom Monday-Saturday 830am-530pm Back to Resource Information BUSBUS COMPANIES Martz First Class Coach 4783 37th Street North St Petersburg FL 33714 800-282-8020 or 727-526-9086 Fax 727-522-5548

Jolley Trolley Transportation wwwthejolleytrolleycom 483 Mandalay Avenue Clearwater (727) 445-1200

Back to Resource Information CAR RENTAL AGENCIES Following are the three Hilton Clearwater Beach preferred companies their locations and contact numbers Hertz Rent-A-Car 800-654-3011 Local phone number 727-517-2665 Locations 1201 Gulf Blvd Clearwater Beach FL Hours Mon-Fri 900 am-500 pm Sat 900 am-100 pm Sun CLOSED

Avis Rent-A-Car 800-321-3712 Local phone number 727-442-4119 Locations 801 Cleveland Street Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-300 pm Sun 900 am-100 pm

Budget Rent-A-Car 800-527-0700 Local phone number 727-669-3773 Locations 28880 US 19N Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-400 pm Sun 900 am-100 pm

Enterprise Rent-A-Car 800-261-7331 Local phone number 727-446-1125 Locations 1200 Court Street Clearwater FL Hours Mon-Fri 730 am-6 pm Sat 900 am-1200 pm Sun Closed

Back to Resource Information CASH PAID OUTS Please contact your CateringEvent manager for specific cash paid out information Back to Resource Information CASH PAYING GUESTS In the event a hotel guest does not have a major credit card to secure hisher room the Hilton Clearwater Beach will require full payment in advance for room and tax charges In addition there will be a $7500 per day refundable deposit for incidental charges If the guest does not wish to establish credit for incidental charges the guest room phone will be restricted to room-to-room calls All room folio charges from the Food and Beverage outlets and movie charges will also be restricted Back to Resource Information CHANGING FACILITIESDAY USE Please contact your CateringEvent Manager regarding our changing facility located on the third floor This facility includes 1 Full Bathroom furnished with towels and toiletries and a changing area There may be a half-day rate charged The hours of guest room availability for day use will depend on occupancy of the hotel Back to Resource Information CHECK CASHING PRIVILEGES Gold and Diamond member guests may cash checks up to $5000 at the Front Office The check must be imprinted with the guestrsquos name and address and made out to Hilton Clearwater Beach Identification may be required Back to Resource Information CHECK-IN AND CHECKOUT Hotel check-in is 400 pm and check-out is 1100 am (All guests arriving before 400pm will be accommodated as rooms become available Our Guest Service Department can arrange to check luggage for those guests arriving early when rooms are not available and for guests attending functions on departure day)

28

Early Departure Your guests will have the opportunity to confirm their departure date at check-in Once this departure date has been confirmed there will be an early departure fee assessed in the event the guest departs prior to their confirmed departure date Late Departure Late checkouts are available upon request and subject to availability Please contact the Front Desk directly to discuss availability and associated fees Satellite Check-In Satellite check-in is available The following conditions must be met in order to be eligible for consideration arrival manifest provided 14 days in advance of major arrival The success of a satellite check-in is very dependant on the hotels occupancy the evening before and flow of your arrival manifest Your CateringEvent Manager will be able to discuss these issues in more detail to determine if this is the correct solution for your arrival Zip Checkout With zip checkout your room folio is provided at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 50 to check-out Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Kiosks The Hilton Clearwater Beach offers Kiosk check-in and checkout as a convenience to our guests Our kiosks are user friendly and accept credit or HHonors cards Guests are able to retrieve room keys at check-in and a printed folio at checkout Back to Resource Information COFFEE MAKER All of our guest rooms provide coffeemaker with free gourmet coffee and tea Back to Resource Information CONCIERGE Our knowledgeable ConciergeBell Staff takes pride in meeting guestrsquos needs Please contact the Concierge for assistance with transportation activities restaurants or additional special needs The ConciergeBell Staff are located on the Ground Level daily from 600 am to 1100 pm After hours please contact the Front Desk Back to Resource Information CREDIT CARDS The Hilton Clearwater Beach accepts most major credit cards including American Express Discover Visa Master Card amp Diners Club Back to Resource Information

29

CREDIT POLICY Unless you have established credit in advance with us you will pay the entire contract price in cash or by certified check at least three business days prior to your function or by personal bank check two weeks prior to your function If you would like to establish credit please contact your CateringEvent Manager Back to Resource Information CURRENCY EXCHANGE Del Sol of Clearwater 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039 Back to Resource Information DECORATIONS Please contact your CateringEvent Manager for a description of items available as well as complete party package menus We are happy to suggest ideas on novel favors souvenir menus printed programs creative ice carvings theme food presentations and room accent decor and specialty linens We are not responsible for any loss or damage to property belonging to you or your attendees and do not maintain insurance covering it All displays andor decorations will be subject to our written approval and we reserve the right to contract and charge for hotel staff to provide the labor for any installations or removals of such Back to Resource Information DESTINATION MANAGEMENT COMPANIES (DMC) Preferred vendors that have successfully worked with the hotel are listed below for your reference

(813) 600-5763 office (813) 315-6379 fax 4302 Henderson Boulevard Suite 107 Tampa FL 33629 wwweventionsflcom

Destination Tampa Bay 651 Channelside Drive Suite 207 Cruise Terminal 2 (1st Floor Lobby) Tampa FL 33602 Phone 813-514-0770 Fax 813-514-0773

Back to Resource Information

30

DEPOSITS Required group Cash Deposits are outlined in your sales contract Cash Deposits may be made at anytime throughout your stay and placed to your master account balance Full pre-payment of room and tax is required for guests not wishing to utilize a credit card upon check-in Back to Resource Information DIAGRAMS Diagrams are available on our website or contact your CateringEvent Manager Back to Resource Information DIETARY REQUIREMENTS Our Chef will provide meals for your attendees with special dietary requirements Please advise your CateringEvent Manager if a special meal is required Back to Resource Information DIRECTIONS TO THE HOTEL

From The North Take I-75 South to 275 South Exit onto Highway 60 West toward Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The South Take I-275 North to Roosevelt Blvd West to Bayside Bridge turning right (going North) Turn left on Highway 60 Gulf to Bay At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The East Take I-4 West to I-275 South to Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left

Back to Resource Information DOCTORS ON CALL Please contact Guest Service for a list of Doctors on Call by dialing extension 153 Back to Resource Information

31

DRUG STORES CVS Pharmacy 467 Mandalay Ave Clearwater Beach FL Tel 727-447-6429

Walgreens 660 S Gulfview Blvd Clearwater Beach FL 33767 (727) 443-2393

Back to Resource Information DRY-CLEANING ndash SEE LAUNDRYVALET Laundry services are available by dialing extension 153 Monday thru Saturday garments picked up prior to 900 am are returned to guests by 600 pm the same evening Closed Sundays amp Holidays Back to Resource Information eEVENTS Hilton Familyrsquos online booking channel for small groups and meetings Back to Resource Information ELECTRICAL The Engineering Department provides assistance with all your mechanical and electrical needs Please contact your CateringEvent Manager if you require an electrical services request form to secure additional power andor labor services All requests for power requirements are to be communicated to your CateringEvent Manager A complete production package is also available through your CateringConvention Services Manager Please see forms for pricing and ordering Back to Resource Information ELEVATORS The hotel has 5 guest elevators located in 3 areas the main entrance and lobby area and 2 elevators in banquet foyer area All elevators access the 9 floors of the hotel Back to Resource Information EMERGENCY PROCEDURES The Hilton Clearwater Beach is fully prepared to handle different types of situations to assist our guests The following is information on our emergency procedures bull The hotel internal emergency number is 0 or 911

bull The hotel has an emergency response team 24 hours a day In the event of an emergency calling the emergency number 0 will initiate the appropriate response

bull Paramedics Fire Department and the Police Department are all located approximately 3 to 5 minutes from the hotel

32

bull Our Security Department as well as a small number of other employees are trained in CPR and First Aid

bull Emergency evacuation routes and procedures are located on the inside of all guest room doors

Nearest Emergency Room Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Nearest Hospital Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Back to Resource Information

ENTERTAINMENT The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to assure satisfaction and secure the best local national and international talents The city requests that outdoor entertainment begin no earlier than 1000 am and end no later than 1100 pm Please contact your CateringEvent Manager for assistance in booking entertainment Back to Resource Information ENVIRONMENTAL COMMITMENT At Hilton Hotels Corporation protecting the Environment is a top priority Responsible environmental activity is good for both our business and the community Hilton has developed a comprehensive company-wide policy to promote business practices that help preserve the environment We provide guidelines for all of our facilities and our goals are to ldquoReduce ndash Reuse ndash Recyclerdquo as much as we can Help us to preserve the remarkable habitats and beautiful beaches that surround the Hilton Clearwater Beach The hotel is committed to safeguarding our environment through consistent water conservation energy efficiency waste reduction and clean air practices We invite you to join in our Be Green initiative and experience the many ways in which we are giving back to our planet including

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information

33

EXECUTIVE MEETING PACKAGES THE HILTON APPROACH TO ONLINE MEETING PLANNING Let the Hilton Clearwater Beach whisk you and your guests away to the shores of the Gulf of Mexico and allow the typical hassles of event planning melt away Enjoy a quick easy hassle-free experience when you take advantage of our new e-Events service and plan your entire meeting from one easy-to-use website A simple click of the mouse will allow you to book blocks of 5 to 25 rooms take care of food and beverage services reserve av equipment or choose a venue Once reserved rooms may be paid for separately by each group member or by one person This online tool is just one of the many ways the Hilton Clearwater Beach Resort will ensure success for your Small Group Event Book now with e-Events and allow the typical corporate settings to yield to swaying palms brilliant white sand and warm ocean breezes

bull One-stop shopping for 5 - 25 guest rooms per night food amp beverage and function space

bull Simple price quotes and online contract bull No phone calls or negotiations necessary bull Instant confirmation bull 247 access to up-to-the-minute information bull View and manage reservation details for your attendees bull Book rooms directly for your guests

After you book take advantage of other tools designed to make your Small Group Event easy Create a Personalized Group Web Page where you can publish details above your meeting agenda Use Guest List Manager to view print or download your attendee list and review current room reservations For groups requiring more than 25 guestrooms please click here for an Online Request for Proposal Back to Resource Information EXHIBITS Please request the hotelrsquos Exhibit Resource Guide from your Event Services Manager Back to Resource Information FAX MACHINES Business Center or Front Desk will be able to assist with your fax needs Back to Resource Information FAX NUMBERS For Guests (727) 461-0610 CateringConvention Services office (727) 461-1768 Sales office (727) 446-1583 Reservations office (727) 446-2904 Back to Resource Information

34

FIRE CODES The following are a few general regulations that typically fall under local fire authoritiesrsquo specifications They should be considered when planning and coordinating space decorations etc in the ballrooms and meeting rooms as well as all other applicable laws codes and regulations Where exits are not immediately accessible from an open floor area safe and continuous passageways aisles or corridors shall be maintained leading directly to every exit and shall be so arranged as to provide convenient access for each occupant to at least two exits by separate ways of travel The aisle needs to be as wide as or wider than the exit to which they are leading There will not be any setup permitted in front of any exit doors Staggering of dining tables is not permitted All room sets must be in compliance with the local Fire Department regulations pertaining to occupancy load mandatory aisles and ceiling clearance fire exits Any event which has vehicle displays fog machines fueled cooking demonstrations laser exhibits (including tabletop) or extensive productions with staging and props must have a certified permit from the local Fire Marshall All associated fees for permits floor plan approval and stand-by fire watch are your responsibility and final approved copies must be received at least three days prior to the event Every required exit exit access or exit discharge shall be continuously maintained free of all obstructions or impediments to full instant use of fire or other emergency No furnishings decorations or other objects shall be placed so as to obstruct exits access thereto egress there from or visibility thereof Hangings or draperies shall not be placed over exit doors or otherwise located as to conceal or obscure any exit Mirrors shall not be placed on exit doors Mirrors shall not be placed in or adjacent to any exit in such a manner as to confuse the direction of the exit No open flame devices shall be used in any meeting rooms When necessary for ceremonial or religious purposes the fire marshal having jurisdiction may permit open flame lighting under such restrictions as are necessary to avoid danger of ignition of combustible materials or injury to occupants Any furnishings decorations and stage settings shall be fire retardant treated and must display certificate of proof Local fire authorities in advance of event set-up shall approve all extensive production plans Distance between tables must be equal to or greater than the required aisle width plus 19rdquo for chairs on one or 38rdquo for chairs on both sides It is ultimately the grouprsquos responsibility to ensure that your event complies with all applicable laws including but not limited to fire and safety codes rules and regulations

35

Please contact your CateringEvent Manager for detailed information regarding Fog Machines Lasers etc Back to Resource Information FITNESS CENTER Hilton Fitness by Precorreg offers the essentials for your workout cardio with personal TV screens and headphones free weights water courtesy towels and room to stretch Our Precorreg Fitness Center is located on the 3rd floor with access by room key Hours of Operation Open 24 hours ages 16 and older Back to Resource Information FLAGS Our Banquet Department currently has two United States flags and two Florida State flags in inventory If you require additional flags please discuss rental costs with your CateringEvent Manager Back to Resource Information FLORALFLORIST Please consult your CateringEvent Manager for assistance with a proposal for your special event or for a list of preferred florists Back to Resource Information FREIGHT ELEVATOR The Freight Elevator services the back service hall and ballroom areas form the second level stop Single Freight Elevator with interior dimensions of lt80rdquogtL x lt56rdquogtW x lt84rdquogtH Door measurement of lt42rdquogtW x lt84rdquogtH Back to Resource Information GIFT CERTIFICATES A gift certificate is a wonderful way to reward your attendees staff or sporting event winners Gift certificates are available for purchase through Executive Office and are designated for restaurants lounges and guest room charges Gift certificates are not honored at our retail shops however purchases may be made in certain retail shops and signed to the guest room A gift certificate can be used as a credit to the guest room account Please contact your CateringEvent Manager for further details Back to Resource Information

36

GIFT IDEAS httpwwwhiltontohomecom - The Hilton Serenity Collection httpwwwhiltoncorplogowarecomrep=hilton - Olympic Merchandise httpwwwwaldorfcollection-hotelsathomecomhomehtml - The Waldorf Collection Back to Resource Information GOLF COURSE INFORMATION These Four Golf Courses offers you the very best Scenic fairways rolling greens and beautiful sweeping views The courses are open to the public Transportation for your group can be arranged through your CateringEvent Manager in advance Golf Course Information Clearwater Country Club paulaccctampabayrrcom 525 N Betty Lane Clearwater FL 33755 (727) 446-224

Clearwater Country Club course originally designed by Herbert Strong in 1920 has weathered several redesigns At par 726010 yards from the white tees it remains a short course of average difficulty However the greens are small and the fairways are plagued by sand traps and there is occasional water Only one of the par 5s tops 500 yards The par-4s with one exception are under 400 yards long from the blue tees (6231 yards) The par-3s are varied from long to short This is a semi-private golf course Only soft spikes are allowed The Belleview Biltmore Golf Club belleviewbiltmorecomgolf 1501 Indian Rocks Road Belleair FL 33756-1465 (727) 581-5498 Features 18 championship holes of championship golf Extensively restored to the classic Ross design the course has a reputation for its challenging but also forgiving design For your convenience the Belleview Biltmore Pro Shop carries a complete selection of golf accessories and apparel club and shoe rentals are available to meet the golf attire and shoe requirements Our Golf Professional is happy to assist you with the planning of your groups golfing events The Belleview Biltmore Golf Academy As one of Floridas best playing professionals Bill Shriver has played in four PGA Tour Events the Buy Com Tour and has been named the North Florida PGA Player of the Year in 1999 While directing golf schools in

37

Florida Bill has had the opportunity to compete against and coach professional golfers With the extensive teaching and playing experience of Shriver and McClanan Maser its a winning combination to the Belleview Biltmore Golf Academy The course opens at 700 am daily and tee-times are required Complimentary transportation every hour on the hour to our Golf and Beach Club Innisbrook Golf and Country Club 36750 US Highway 19 North Innisbrook FL 34684-1239 Tel (727) 942-2000

The newly renovated Innisbrook is simply one of Americarsquos most celebrated Florida golf resorts Not only do we consistently receive top accolades ndash including Golf Magazinersquos ldquoTop 100 You Can Playrdquo and Golf Digestrsquos ldquoTop 75 Golf Resorts in Americardquo ndash we also host an annual PGA Tour championship and the LPGA Legend Tourrsquos first major

Wersquore home to four outstanding layouts ndash all designed by the innovative and imaginative architect Lawrence Packard ndash including the top-rated Copperhead course which welcomes the worldrsquos finest players each March when the PGA TOUR visits Innisbrook for the Transitions Championship727) 942-2000

Back to Resource Information GRATUITIES Informally known as tipping in the United States tipping is voluntary Tips are supposed to be rewarded for services performed as well as a supplement to an employees income (gratitude) Recommendations for housekeeping - $100-200 per day Bellman - $100 per bag and discretionary for above and beyond services provided for you Disclosure all gratuities not outlined in the contract are discretionary Back to Resource Information GROUP RESERVATIONS IDENTIFICATION PROGRAM (GRIP) Manage room blocks proactively with automated cross-reference of group registration lists against hotel reservations Automates the process of all reservations booked within or around an associated

group block Reduces exposure to attrition Ability to monitor booking pace No charge ndash itrsquos FREE

Back to Resource Information GROUP CHECK-IN ARRIVALS AND DEPARTURES The Hilton Clearwater Beach has a specially designed group entrance to accommodate the needs of your group It has a porte-cochere and ample room for bus loading and unloading It is also conveniently located near the ballrooms and meeting rooms This

38

area may be reserved and set up for satellite check-in and convention registration depending on your arrival pattern All coach arrivals will be directed to the group entrance as the front entrance becomes easily congested and large movements can be more efficiently accommodated at the group entrance Your guests will be asked to remit credit or a cash deposit upon arrival for their incidental charges unless we have agreed to accept a letter of guarantee from your organization and it is on file at time of check-in If your guests are arriving via group transportation and an arrival manifest has been supplied we will be happy to have all of the rooms assigned in advance and key packets prepared If your guests will be arriving at scattered times throughout the day with no transportation arrangements made or arrival manifest we will assign rooms on a first-come first-serve basis Back to Resource Information GUEST LIST MANAGER An on-line tool provided by Hilton to group customers that allows them to manage their grouprsquos reservations on-line and provides on-line guest list information Back to Resource Information GUEST ROOMS The hotelrsquos current bedding breakdown is as follows 185 King 231 QueenDoubles Florida state law and local enforcement of national fire codes mandate that there is a maximum of four guests per room (adultschildren) Hilton is pleased to present ldquoThe Serenity Collectionrdquo todayrsquos premier bedding package including pillow top mattress and luxury linens Did you enjoy your nightrsquos sleep Visit wwwpacificcoastcom to order your own Serenity bed Back to Resource Information GUEST ROOM DELIVERIES Bell Services delivers non-food or packaged deliveries to the guest rooms The charge for deliveries is as follows under the door - $200 per envelope and deliveries inside the room - $300 for the first item amp $100 for each additional item Back to Resource Information

39

GUEST SERVICE HOTLINE Guests with specific needs or requests may pick up a house phone and dial extension ldquo55rdquo for the Hilton hotline Our banquet hotline is ldquo156rdquo for banquet needs or requests Hilton reservation hotline 1-800-753-3954 Dial ldquo0rdquo for any other requests and our hotel operator will direct you to the appropriate hotel contact Back to Resource Information HAIR SALON Sharmaines Salon amp Day Spa 483 Mandalay Avenue Suite 206 Clearwater Beach FL 33767 Phone (727) 447-2025 infosharmainescom Hours of Operation Mon 9-4 Tues 9-6 Wed Thu Fri 9-8 Sat 9-6 Sun 10-3

Salon South Beach 781 Bayway Boulevard Clearwater Beach FL 33767 Phone (727) 444-4551 Salonsouthbeachcom Hours of Operations Tues ndash Sat 9-5

Back to Resource Information HEAT HEAT (Hilton Environmental Analysis and Tracking) is our internal measurement system to collect analyze and track environmental and social performance at our property as well as our brands globally In so doing we are able to integrate sustainability as a core performance metric and drive economic and social returns Your CateringEvent Manager can share detailed information Back to Resource Information HOSPITALITY DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks can be located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next dayrsquos use Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information

40

HOTEL FACTSHISTORY The following is a fact sheet for the Hilton Clearwater Beach Location Clearwater Beach FL Address 400 Mandalay Avenue Telephone 727 461 3222 Facsimile 727-461-0610 Reservations 1-800-HILTONS Website Hiltonclearwaterbeachcom Managed By Hilton Corp Opened 1980 Renovated 2008 Back to Resource Information HOTEL MAP Attendees may receive a map in their key packet when they arrive at the hotel Your CateringEvent Manager can customize the map for your guests to state your group name and show locations and directions for your special functions at $200 each Back to Resource Information HOUSEKEEPING Daily housekeeping services which consists of general cleaning take place between 800 am and 600 pm Should one of your guests require special times of service requests may be made directly with Housekeeping or your CateringEvents Manager The suggested housekeeping gratuity is $100 per day Some groups may have the gratuity rate predetermined in the contract and billed to the master account Each guest room is provided with several special service amenities either at no charge or for a nominal fee These items include an iron and ironing board coffee makers hairdryers in-room safe bathshower amenities and extra pillows Additional bedding available for children cribs and roll-aways Please note there is a maximum of four persons (including children) allowed per room Turn-down services include Daily Exchanging of Linens and Towels amp Turning-down bedding Back to Resource Information IN CONJUNCTION WITH (ICWrsquoS) Any group hosting an In-Conjunction With Event is solely responsible for all charges and activities The hosting convention must authorize all arrangements for meeting space assignments food beverage etc Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space and separate billing are subject to credit approval

41

All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all ICWrsquos should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the Catering Department to set up food beverage and billing arrangements Back to Resource Information INDEMNIFICATION To the extent permitted by law you agree to protect indemnify defend and hold harmless the Hotel Hilton and the Owner and their respective employees and agents against all claims losses or damages to persons or property governmental charges or fines and costs (including reasonable attorneyrsquos fees) arising out of or connected with your function except those claims arising out of the sole negligence or willful misconduct of the hotel Back to Resource Information IN-ROOM DINING Our In-room Dining is open Sunday-Thursday 630 am-1100 pm Friday and Saturday 630 am-1200 am for breakfast lunch dinner snacks and beverage service We are happy to offer convenient doorknob ordering for breakfast service In-Room Dining can be reached at extension 148 in-house A variety of amenities are also available through room service Room service gratuity is 18 and is posted automatically on all checks There is also a delivery fee of $300 per order Back to Resource Information INTERPRETATIONTRANSLATION SERVICES International Technical Translators (727) 461-3437 1180 NE Cleveland St Clearwater FL Back to Resource Information INTERNET SERVICES The Hilton Clearwater Beach provides numerous Internet Services Ibahn is our Internet Service Provider for all guestsrsquo networks and will answer any questions concerning your system Back to Resource Information

42

KEY CARDS Please contact your CateringEvent Manager if you would like keys to any of your meeting office or hospitality rooms If you wish to have a lock changed there will be a $25000 charge per doorper room and you may be required to sign a hold harmless agreement (Customized) KEY CARDS Please contact your CateringEvent Manager if you would like custom keys for your group They are an excellent way to market your organization Back to Resource Information KEY HOTEL CONTACTS The Executive Managing Committee consists of the following people General Manager Bob Walters ext 104 Director of Food amp Beverage George Bentley ext 181 Director of Finance Tommy Lewis ext 121 Director of Rooms Mike Morris ext 195 Director of Engineering Todd Isbell ext 185 Director of Sales and Marketing Joanna Patterson ext 111 Back to Resource Information KOSHER We offer a variety of Kosher Meals to our guests These meals are prepared for us and are ldquoGlatt Kosherrdquo Please ask your CateringEvent Manager for kosher suggestions Back to Resource Information LAUNDRYVALET ndash SEE DRY CLEANING Hilton Clearwater Beach offers coin operated laundry area on the 3rd floor open 24 hours with key access Complete laundry services are also available by dialing extension 153 in-house Garments picked up prior to 900 am are returned to guests by 600 pm the same evening Garments picked up after 900 am will be returned the following day by 600 pm Please note that there is no service on the following Holidays Memorial Day July 4 Labor Day Thanksgiving Day Christmas Day and New Yearrsquos Day Back to Resource Information LIMOUSINE SERVICES Arrangements may be made to have a group VIP transported by our hotel limousine or town car or through an outside service Execucar at wwwexecucarcom is our preferred service and can be reached at 888-479-8545 Our valet department can also arrange limousine transfers and can be reached at ext 154 Super Shuttle can be arranged in advance for transportation back and forth from the airports

43

Juliersquos Limousine 17116 US 19 North Clearwater FL 33764 727-538-5113 Fax 727-538-5113 Julieslimocom

Execucar- Tampa Bay 11901 30th Court North Tampa Bay FL 33716 Tel 888-479-8545 wwwexecucar-tbcom

Back to Resource Information LINEN SELECTION A variety of table linens are available for your various functions If you desire specialty linen or would like quotes on theme-coordinated linens and chair covers please consult your CateringEvent Manager Linen colors White or Ivory Back to Resource Information LIQUOR LAWS The State of Florida has strict liquor laws that must be followed by the Hilton Clearwater Beach Because the hotel is only licensed-authorized to sell and serve alcoholic beverages that were purchased by the Hilton Clearwater Beach no group may bring in their own alcohol to be served in meeting rooms public areas and on our beach The legal drinking age in Florida is 21 Your CateringEvent Manager may provide a copy of some of the applicable State of Florida liquor laws upon request Back to Resource Information LOAD-INLOADOUT (PRODUCTION DEacuteCOR AND STAGING) Please refer to the Production Resource Guide Back to Resource Information LOADING DOCK THERE IS NO LOADING DOCK AT THE HOTEL Special arrangements must be made for all palletized or large shipments The loading area is located in the back drive The hours of operation are from 700 am-700 pm No deliveries or load-inload out between the hours of 700 pm and 600am Please refer to The Exhibit Resource guide for details Clearance to Service Elevator 42rdquoWx56rdquoDx84rdquoH Back to Resource Information

44

LOCAL INFORMATION Busch Gardens - 33 MI - E Captain Memos Pirate Cruise 2 MI SE City Center - 3 MI - E

Clearwater Marina - 02 MI - E Clearwater Marine Aquarium - 1 MI - E Phillies Spring Training - 8 MI - NE

Back to Resource Information LOST AND FOUND It is the policy of Hilton Hotels Corporation to make every effort to return any found property to its rightful owner All found property in the hotel will be recorded stored and disposed of whether it is found in a guestroom public space or any other area of your hotel We will make every attempt to determine the legitimate owner and return the found property If the owner cannot be determined within ninety days (or other time period specified by local law) the found property will be disposed of in accordance with the state law If no local or state law exists or these agencies decline involvement the property shall be returned to the finder This policy does not apply to minor items found on the property such as a toothbrush ladies hosiery cigarettes etc Back to Resource Information LUGGAGE STORAGE Based upon availability a banquetmeeting room may be set aside to store hand carry luggage for individuals leaving later in the day It is requested that the travel staff supervise these items as they will be stored at your own risk Back to Resource Information MANAGER ON DUTY (MOD) For your convenience a manager on duty is available 24 hours a day 7 days a week and can be accessed via the guest service hotline at extension 55 Back to Resource Information MAIL SERVICES Stamps are for sale with our Clearwater Provision Company and can offer basic mailshipping services If you have a large number of items that need to be mailed or require shipping materials we suggest our shipping and receiving department The Clearwater Provision Company Monday - Sunday 7am-9pm Dial - 177 They are located right off of the lobby Complete mail services amp materials

The United States Post Office The Marina 45 Causeway Blvd 727-449-0604 830am ndash 400pm M-F CLOSED Saturday and Sunday

Back to Resource Information

45

MASTER ACCOUNTS See Sales Agreement Back to Resource Information MEDICAL FACILITIESSERVICES Medical Services facilities nearby Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000 3 miles from Hotel Back to Resource Information MEETING ROOM CAPACITIES Please refer to Meeting Space diagram and chart on pages 4 5 amp 6 or consult your CateringEvent Manager Back to Resource Information MEETING ROOM DELIVERIES For small exhibits when a drayage company is not being used standard boxes or packages to and from the exhibit area will be delivered by the hotel bell staff for a charge of $300 itemper move Back to Resource Information MEETING ROOM RENTAL Please contact your Sales Manager or CateringEvents Manager for Meeting Room Rental details Back to Resource Information MEETING ROOM SET STANDARD Standard meeting rooms include the following items

bull Banquet or classroom tables and chairs bull Linens bull Pads and pens bull Ice water bull Lectern

Basic meeting room set up is complimentary Depending upon the extent of the setup requirements additional charges may be incurred Please contact your CateringEvent Manager for miscellaneouselectrical charge price sheets All meeting rooms are set non-smoking Back to Resource Information

46

MUSICMUSICIANS The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to secure the best local national and international talents Please contact your CateringEvent Manager for assistance in booking entertainment Clearwater Beach requests that outdoor entertainment begins no earlier than 1100am and ends no later than 1100pm Back to Resource Information NEWSPAPERSPUBLICATIONS Newspapers available in our Clearwater Provision Company store are USA Today St Pete Times Weekend St Pete Times They are delivered to the Clearwater Provision Company store at 700am daily The USA Today is delivered to guest rooms Monday-Friday Back to Resource Information OFFICE EQUIPMENTSUPPLIES The in-house Business Center is 24 hour self service area that offers 2 computer workstations fax machine and printer A complete range of services including rental of computer systems copier machines facsimile machines can be arranged with our in house AV company Secretarial support photocopying word processing services fax transmissions can be arranged through your catering and event managers Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested For large quick printing or copying jobs we recommend calling UPS Store

140 Island Way Clearwater FL 33767

Cross Streets Between Windward Psge and Dory Psge (727) 446-0660 Fax (727) 446-5586 Back to Resource Information OFF PREMISE CATERING Please contact your CateringEvents Manager for details Back to Resource Information

47

Please contact your CateringEvents Manager for details PACKAGE ROOM

Back to Resource Information PARKING The Hilton Clearwater Beach offers self-parking at $500 per day event parking at $300 We also offer valet parking at the rate of $1400 per day If you are planning a large movement or delivery of rental cars for a specific group event or activity please advise your CateringEvent Manager so that specific parking may be reserved Back to Resource Information PERSONALIZED GROUP WEB PAGE POG is a personalized web page for your attendees to book reservations directly online Available at all Hilton Family properties Customize with your program Customize with your logo No charge ndash itrsquos FREE

Back to Resource Information PETS (POLICY) Service animals are always welcome and must be accompanied Hilton Clearwater Beach does not allow pets on the premises however there are Pet Boarding Facilities in the area aVIP 1242 Cleveland Street Clearwater Florida (727) 446-6700 averyimportantpetcom

A Pets Place of Clearwater Inc 410 South Pegasus Ave Clearwater FL 33765 Phone 727-608-4629 apetsplaceofclwcom

Back to Resource Information PHOTOGRAPHY CVS is located within 1 block from the Hotel Services include film developing one hour developing and photo enlarging

467 Mandalay Ave Clearwater FL (727) 447-6429

Kimberley Photography LLC is a company that can also provide photography services for all occasions special events weddings and groups

Kimberley Photography LLC (727) 543-9723 Kimberlykimberly-Photographycom

Back to Resource Information

48

PIANOS The Hilton Clearwater Beach has 1 piano for use in the foyer Our piano can be provided in our meeting room however it is recommended that they be tuned prior to each use The tuning fee is $15000 and requires advance notice Please note that there is an additional labor fee if you request a piano to be placed on top of portable staging Our piano cannot be placed outside or on one of our covered decks If your group requires additional pianos or pianos in outdooralternate locations your CateringEvent Manager can rent them from an outside source Back to Resource Information POOLS

bull Two heated beachside pools and a Jacuzzi bull Lounge chairs provided at no charge bull Kids activities and crafts daily at poolside bull Free pool and beach towels for use during your stay bull Beach club shop with everything from sunscreen to ice cream to sun glasses bull Sand Bar amp Grill offering poolside food and beverages for lunch and dinner

weather permitting open daily 11 am to sunset Back to Resource Information PORTERAGE Porterage services can be arranged at $400 per person on arrival andor $400 per person on departure Arrivals bags will be tagged and delivered to rooms Departure services a letter will be issued informing persons on times for when luggage will be picked up Luggage is to be left just inside door Back to Resource Information POST-CONVENTION MEETING We encourage our customers to meet with our General Manager during or after the meeting to provide and review feedback Your Event Manager will coordinate a convenient time Back to Resource Information POST EVENT REPORT For meetings and conventions with more than 100 rooms on peak night your Event Manager will complete a Post Event Report This report details room pick-up and food and beverage revenues Back to Resource Information

49

POSTING OF EVENTS Event posting is placed daily on the tv monitors in your guest room as well as in the meeting space and lobby Back to Resource Information PRE-CONVENTION MEETING In order to introduce our clients to the key contacts of the hotel we would like to arrange a pre-convention meeting a day or two prior to your main group arrival Please advise your CateringEvent Manager as to who will attend from your organization and what a convenient time would be for this meeting (time ranges from 30 minutes to one hour) Please note that for smaller groups a smaller more personalized meeting may be set up involving key operational department heads Back to Resource Information PRINTING SERVICESFASTSIGNS of CLEARWATER Manager Mike Lucke 17948 US Hwy 19N Clearwater FL 33764 (P) 727-797-1177 (F) 727-799-9480 249fastsignscom

Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl (727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm Sunday 1200pm-600pm

Back to Resource Information PRODUCTION GUIDELINES Your Event Manager will provide you with the hotelrsquos Production Resource Guide Back to Resource Information PUBLIC TRANSPORTATION The Clearwater Jolley Trolley historic trolley service from Sand Key North and South Beach and the Island Estates every 30 minutes Hours of operation Sunday-Thursday 1000am-100pm Friday-Saturday 1000am-1100pm httpwwwclearwaterjolleytrolleycom Fare price passes and trolley maps can be obtained in our Provision Store located on the second floor All fare classifications are valid on the Jolley Trolley and PSTA system-wide network Passes are interchangeable between the two service providers Back to Resource Information

50

PYROTECHNICS Groups are strictly prohibited from engaging in any activity or activities on Hotel property or possessing or bringing any materials or items to the Hotel and the Hotel property which involve or contain or constitute directly or indirectly (i) any form or type of pyrotechnics fireworks flares flames or other flammable or explosive materials or items or (ii) any Hazardous Substances The term ldquoHazardous Substancesrdquo includes but is not limited to any and all substances (whether solid liquid or gas) (i) defined listed or otherwise classified as pollutants hazardous wastes or words of similar meaning or regulatory effect under any present or future Laws or (ii) that may have a negative impact on human health or the environment including but not limited to petroleum and petroleum products asbestos and asbestos-containing materials polychlorinated biphenyls lead radon radioactivity materials flammable and explosives Back to Resource Information RADIOSPAGERSNEXTELS We are willing to assist you in obtaining walkie-talkie radios andor Nextels for use during your program Please consult your CateringEvent Manager for assistance Back to Resource Information RECYCLING

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information REGISTRATION ASSISTANCE If additional staffing is needed for your activity or hospitality desk please consult with your CateringEvent Manager Registration attendants are easily scheduled with sufficient notice Back to Resource Information REGISTRATION DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks are located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next days use

51

Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information RESERVATIONS RAPID RESERVATIONS AUTOMATED PROCESSING INPUT AND DELIVERY SYSTEM Expedited reservation processing straight from your rooming list into our system Eliminates dual entry process Accurate and efficient reservations Supports 3rd Party Clearinghouses No charge ndash itrsquos FREE

Back to Resource Information RESTAURANTSLOUNGES There are a variety of Restaurants and Lounges within walking distance from the Hilton Clearwater Beach There are even more just a short distance away from Subway to Gourmet Clearwater Beach has it covered Please contact your EventCatering Manager for a detailed list Back to Resource Information RESTAURANT RESERVATIONS Reservations are strongly recommended for all restaurants in the hotel and in Clearwater Beach whether it is for a table of four or a dine-around for 250 Please contact our valetbell stand at 153154 Back to Resource Information RESTROOMS Public restrooms are located in the following areas Lobby Level ndash Adjacent to Reflections Restaurant Lobby Level ndash Meeting space foyer southeast corner of the Hotel Outdoor Ground Level ndash West end of hotel next to beach services desk Outdoor Ground Level- Extension to the Sandbar facilities poolside Back to Resource Information RESUMES Please contact your CateringEvents Manager Back to Resource Information

52

ROBES 2 light-weight cotton robes are provided in all Guest Rooms Additional robes are available upon request and for purchase Back to Resource Information ROPESSTANCHIONS Ropes and Stanchions bull Pairs of stanchions with connecting rope For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information SAFESSAFE DEPOSIT BOXES For your convenience all guest rooms have an in-room Safe located in the wardrobe closet Back to Resource Information SECURITY If required in our sole judgment in order to maintain adequate security measures in light of the size andor nature of your function you will provide at your expense security personnel supplied by a reputable licensed guard or security agency doing business in the city or county in which we are located which agency will be subject to our approval Such security personnel may not carry weapons Your catering and event managers can assist in locating security for hire Back to Resource Information SHIPPING AND RECEIVING Packages for functions may be delivered to the hotel up to three (3) days prior to the eventconvention Arrangements must be made through your CateringEvent Manager for storage Please note that the hotel storage facilities are extremely limited Please do not ship valuables We cannot be responsible for contents Please contact your CateringEvent Manager for pricing and storage arrangements When shipping materials to the hotel please include the following information on all packages to insure proper delivery and storage Conference Name Event Dates Client Guest Name

53

Hold for Arrival (arrival date) Attention ltyour cateringevent contactgt Hotel Name Address City State ZIP Phone Fax Number of packages in that shipment We also recommend that you have a packing slip both inside and outside of each package Guests will be responsible for the packing and return of all packages Receiving handling and shipping charges may apply No COD packages will be accepted The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC) Shipping from the Hilton The Hilton Clearwater Beach utilizes FedEx and US Postal Service for our shipping needs Please see your CateringEvents Manager for pick-up and delivery schedules A Freight-Forwarding Form should be obtained from your CateringEvent Manager and completely filled out for shipping Back to Resource Information SHOPPING There are many shops within walking distance from the Hilton Clearwater Beach Countryside Mall with more traditional stores and shopping is located 20 minutes away Please contact the Bell Stand for directions Back to Resource Information SIGNAGEBANNERS In order to maintain a quality image for all Hotel guests there are a few things we ask of you during your stay Only professionally printed signage is allowed in the meetingconvention areas These signs can be used with easels or in sign stands No handwritten signs or flipcharts are allowed outside the meeting rooms No banners can be hung along the walls of the Public Areas Banners may be hung from the skirting of the hospitality desks and at outdoor functions Hotel personnel must provide the labor to hang the signs at a fee of $45 - $75 each In addition nothing is to be placed over exit doors or located to conceal or obscure any exit Back to Resource Information

54

SITE INSPECTIONPRE-PLANNING Site Inspections can be coordinated with a Sales Manager or CateringEvents Manager Back to Resource Information SMOKING The Hilton Clearwater Beach is 100 smoke-free anywhere inside the hotel The Smokerrsquos Oasis is located on the Lobby Level outside of the South East Corner of the Hotel Back to Resource Information SOUND SYSTEM Some hotel meeting rooms and ballrooms have a basic sound system Please contact your CateringEvent Manager with questions There may be fees assessed for certain hookups as well as hourly labor charges Anchor systems or supplemental systems will be required for all outdoor locations Please make note of the hotelrsquos noise curfews No sound system functions can take place outdoors before 800 am and all outdoor evening functions must end no later than 1100 pm Back to Resource Information SPECIAL MEAL REQUESTS Please consult with your CateringEvent Manager for any special meal requests The Hilton Clearwater Beach Executive Chef is pleased to accommodate your requests to the best of his abilities Back to Resource Information SPORT Sustainable Property Operations Results Tracking SPORT is an integrated performance based system built into our HEAT system that looks at all of the key focus areas in terms of sustainability and operational best practices Your CateringEvent Manager can share detailed information Back to Resource Information STORAGE Storage for your advance boxes and convention supplies is quite limited at the Hilton Clearwater Beach If you are anticipating shipping a large volume of materials we suggest you consult your CateringEvent Manager as soon as possible to reserve a room or plan to utilize an area in your office or hospitality room set up Hotel cannot provide security If shipping valuables please make arrangements to hire and pay for outside security Back to Resource Information

55

SUITES Please refer to the Suites Section on Page 3 Back to Resource Information SUSTAINABILITY Mission Statement Hilton Worldwide will manage our business through a lens of sustainability to benefit this generation and those that follow Through action and innovation we will lead our industry in projects and programs that

bull Enhance the guest experience bull Engage our employees bull Improve operational efficiency bull Advance building design bull Strengthen our partnerships bull Serve our communities bull Protect our global environment bull Enrich our Family of Hotels

Back to Resource Information TAXES The current Florida State Tax is 7 The current Pinellas County Bed Tax is 5 All goods and services are subject to state tax including but not limited to food beverage labor and gratuities Back to Resource Information TAXICABS For the city of Clearwater Beach there are a total of taxi companies available to our guests The Hilton Clearwater Beach recommends Yellowcab at 727 799 2222 The standard rate for transfers from the Tampa International Airport to the Hilton Clearwater Beach is approximately $5000one way plus gratuity Back to Resource Information TELEPHONESTELECOMMUNICATIONS The following types of telephones are available for guests meeting and convention service and administrative staff Please advise your event and catering managers if you need the use of a phone for your program Dial ldquo9rdquo line

bull Used for in-house local and toll-free calls only Price is $5000++ per day

56

Dedicated Analog Phone Line The installation fee is $10000 plus tax plus price of all calls DID lines can be used for Long Distance minimal PC and fax can work as well DID Lines The following are enhancements that can be added to a DID Line Ibahn wireless connections $2500 per day or (20) connections at $22500 Hard wired connections $7500 per day Broadband Access ndash please contact your event service or catering manager Guest Room Calls Type of Call Instructions Rates Direct Dial-Bill to Room EMERGENCY 9+911 No Charge Room to Room No Charge Local 9+Number $100 connecting fee plus local rate 8008888xx toll free 9+1+Number $100 connecting fee plus local rate Long Distance 9+1+Number $100 connecting fee plus local rate ATampT Operator assisted International 9+011+CC+CC+Number $100 connecting fee plus ATampT Operator assisted rate (by country) Local Long Distance and International Calls will be billed to your account if the phone rings more than (7) times connect with voice message or the other person picks up Applicable Taxes will be added Rates subject to change You may obtain free rate information at any time by dialing 9+00 and ask the ATampT Operator for the rate of an Operator Assisted Call Hilton subscribes to ATampT Long Distance and Operator Services You have the right to reach other long distance carriers from the telephone and you may do so by dialing the access code provided by that carrier Voice Mail Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out To hear messages if the red light is flashing on your guest room telephone 1 Lift the receiver 2 Press MESSAGE key 3 Follow recorded instructions Should you require assistance while using Voice Mail simply press the ldquordquo key at any time

57

Video Teleconferencing We have video conferencing equipment - can be installed in all public space rooms Back to Resource Information TENTS Please contact your CateringEvent Manager regarding rental of small tents Large tents can be installed at the Hilton Clearwater Beach Tents are provided by US Tent US Tent Rental Inc 2006 72 nd Drive East Sarasota FL 34243 (941) 727-3311 ustentrentalcom Back to Resource Information THEME PARTIES The Hilton Clearwater Beach is proud to present a complete package of signature theme parties Please discuss themes with your CateringEvent Manager and ask for a copy of our latest and most popular menus and productions Back to Resource Information TOURSSIGHTSEEING Please contact your CateringEvents Manager for details on Tours and Sightseeing excursions in Clearwater Beach Back to Resource Information TUXEDOSFORMAL WEAR If you are anticipating a large delivery of tuxedos on site please advise your CateringEvent Manager in advance The following companies offer tuxedo rentals Menrsquos Warehouse 2719 Gulf to Bay Boulevard Clearwater FL 33759-4951 (727) 726-2262 menswearhousecom

Deolindas Tailoring amp Alterations 514 Park Street Clearwater FL 33756-5405 (727) 442-0045 deolindacom

Back to Resource Information

58

VOICE MAIL All guest rooms have a voice mail message service Group voice mails may be left however please note that this process is time consuming as each room number needs to be programmed individually Therefore labor fees may be assessed Please discuss any specific requests with your CateringEvent Manager Back to Resource Information WEATHER Depending on the season the weather at Clearwater Beach varies from a low of 50rsquo degrees to a high of 92 degrees Before visiting Clearwater Beach we recommend that guests check the local listings to determine the weather conditions Back to Resource Information WHEELCHAIRS If a guest requires a wheelchair we can arrange a rental for them at their own expense If a guest requests that we rent a wheelchair please note that we can coordinate the rental but will be unable to cover the expense The following companies have wheelchairs beach wheelchairs andor scooters for rent Fun Ride Rentals 400 Mandalay Ave Clearwater Beach FL 33767 (727) 519-3008 Hours of operation Monday ndash Saturday 1000am-Sunset Sunday 1100am-Sunset Back to Resource Information WIRED PAYMENT If you would like to have payment wired please notify your CateringEvent Manager and instructions will be faxed to you Back to Resource Information

59

WORSHIP SERVICES The following is a list of nearby locations Baptist Skycrest Baptist Church 125 N Belcher Road Clearwater FL 33765 (727) 791-7107 skycrestfamilyorg Catholic St Brendanrsquos Catholic Church 245 Dory Passage Clearwater Beach FL 33767 (727) 443-5485 stbrendancatholicorg

Christian Central Christian Church 1200 Keene Road South Clearwater Florida 33756 (727) 446-0988 clearwaterdisciplesorg

Jehovahrsquos Witness Jehovahs Witnesses Clearwater Congregation 1745 Weston Drive Clearwater FL 33755 (727) 442-9266 watchtowerorg Jewish Temple Bnai Israel 1685 South Belcher Road Clearwater FL 33764-6594 (727) 532-3829 templebnaiisraelclworg Lutheran St Paulrsquos Lutheran Church 407 South Saturn Avenue Clearwater FL 33755-6597 (727) 446-7718 stpaulsclearwaterorg

Methodist First United Methodist Church 411 Turner Street Clearwater FL 33756-5328 (727) 446-5955 fumc-clwcom Mormon Church of Jesus Christ of LDS 1740 North Highland Avenue Clearwater FL 33755-2104 (727) 446-9320 cofchristorg Pentecostal Bridge of Love Ministries 1329 North Highland Avenue Clearwater FL 33755-3416 (727) 445-9660

Protestant Holy Trinity Episcopal Church 3200 North McMullen Booth Road Clearwater FL 33761-2009 (727) 796-5514 holytrinityclworg

Back to Resource Information ZIP-OUT CHECKOUT With Zip Checkout your room folio is at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 150 to Checkout Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Back to Resource Information

60

FORMS

bull CREDIT CARD AUTHORIZATION

bull CREDIT APPLICATION

bull MISCELLANEOUS REQUEST FORM

bull PLANNING CHECKLIST

HILTON CLEARWATER BEACH

CREDIT CARD PAYMENT AUTHORIZATION FORM Please complete all areas below Incomplete requests may be rejected This form must be received at least 5 business days prior to the Check-In or by specified date in Event Contract to ensure acceptance of the credit card to be charged Do not send completed form by email FAX COMPLETED FORM TO [INSERT FAX ] ATTN ________________________________ HOTEL USE ONLY Date _____________________________ Guest Group Name Check-In Event Date Name of PersonGroup Making Reservation Phone Authorized Amount Approval Code Date CARDHOLDER - Please complete the following section and signdate below Cardholder Name as it Appears on Credit Card Cardholder Billing Address City State Zip Daytime Business Telephone Evening Telephone Credit Card Number Expiration Date Credit Card Type (Circle one) VisaMasterCard American Express Discover JCB Diners Club Credit Card Issuing Bank Name Bank Phone Number (from back of your credit card) I agree to cover the following categories of charges (Please circle) All Charges Room amp Tax Food amp Beverage Retail Recreation I agree to cover the above categories of charges up to a Maximum Amount of $ __________________ DIRECT BILL ACCOUNT PAYMENTS ONLY Name on InvoiceStatement _______ ______ Date on InvoiceStatement InvoiceStatement Number _________________________ ______________ Authorized Amount $_______________________ Note Charges for room and tax group deposits or direct bill account payments will be charged to your credit card immediately Any incidental charges circled above will be charged at the time of check-out Amount to be immediately charged to credit card for room and taxes or deposit $______________ Final Balance Billed to Credit Card (hotel use only) $_______________ By signing below you authorize the hotel to charge your credit card immediately for the amount indicated above up to the ldquoMaximum Amountrdquo indicated above You further acknowledge that if ldquoall chargesrdquo has been selected then all guestgroup related charges (less Deposit) will be charged to the above card number at the time of check-out or event conclusion Cardholder Signature Date

HOTEL NAME Hilton Clearwater Beach Resort SALES OFFICE (727) 298-1493 ADDRESS 400 Mandalay Avenue FAX (727) 461-1768

Clearwater Beach FL 33767 MAIN LINE (727) 461-3222

CREDIT APPLICATION Confidential Information

Name of Company Requesting Direct Billing

Address Telephone

City State CT Zip Dun amp Bradstreet Number Rating

Listed in Name of Group Name

Inclusive Booking Dates Group Contact Telephone

Address Fax

City Windsor State CT Zip DIRECT BILLING HAS BEEN REQUESTED AS INDICATED 1 Guest Room Accounts All charges for specified guests - provide list Room and tax only for specified guests - provide list 2 Catering All cateringbanquet charges 3 Miscellaneous Provide list BANK REFERENCES Bank Name Contact Full Address City State Zip Telephone Account ABA HOTEL REFERENCES (Most Recent History) Hotel Name Dates

Full Address Telephone City State Zip Hotel Name Dates

Full Address Telephone City State Zip AGREEMENT amp RELEASE I (We) agree if credit is extended to pay the amount due upon receipt of the first statement In accordance with the Privacy Act Freedom of Information Act the Fair Credit Reporting Act and any similar federal state or local statutory or common laws or regulations I (We) expressly authorize the above-named references any credit reporting agency any law enforcement agency (federalstatelocal) and any person or entity with knowledge of information relevant to this request for credit to release this information to the hotel (together with its owners partners parent subsidiaries and affiliates and their officers directors agents and employees ldquoHotelrdquo) and Hotel to request obtain and use such information as it sees fit I (We) hereby agree to release indemnify defend and hold harmless Hotel and any all other persons or entities including without limitation those providing information from any and all liability for losses claims injuries liabilities and damages of whatever kind or nature whether known or unknown including without limitation those based upon defamation invasion of privacy and rights of publicity and personality which may at any time arise or accrue to me (us) or my (our) heirs successors parents subsidiaries assigns officers directors employees agents or other persons or entities claiming by or through us on account of provision of such information or reliance on such information or on other information gathered pursuant thereto and hereto I (We) hereby authorize this Credit Application and release to be shown and delivered to such persons with a copy of this Credit Application and release to be as valid as the original

Authorized Signature _________________________________________________________ Date _______________________

DO NOT WRITE BELOW THIS LINE -- FOR OFFICE USE ONLY Estimated Amount of Charges -- To be Completed by Originator

Rooms $ Credit Approved By CateringBanquet $ Date Meeting Room Rental $ Credit Limit $ Other $ Credit Denied

Total $ Advance Deposit Required $ Deposit Received $ File Sales Rep M amp C Rep Catering Rep

(Always Attach Copy of Contract)

MISCELLANEOUS SERVICES REQUEST FORM

Return form to

INTERNET CONNECTIONS

Description Daily Price Quantity Description Start Date

End Date

Total Days Selected Subtotal

iBAHN Wireless Connection $2500 1 $000 iBAHN Environment (20 Connections) $25000 1 $000 iBAHN Hard Wired Connection $7500 1 $000

TOTAL INTERNET REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

PHONE LINES

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

Dial 9 Line $5000 1 $000 Dedicated Analog Phone Line $10000 1 $000

TOTAL PHONE LINE REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

BANNERS

Description Hanging Fee Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

8 Feet or Less $4500 1 $000 9 Fee or More $7500 1 $000

TOTAL BANNER REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

ELECTRICAL

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

60 Amp Power Drop $20000 1 $000 120 Amp Power Drop $30000 1 $000 220 Amp - 3 Phase Contact your CSM 1

(Smaller items such as extension cords and power strips will be billed through PSAV) TOTAL ELECTRICAL REQUEST

$000

(Total includes 21 Service Charge amp 7 Tax)

KEYS amp LOCKS

Description Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

4 Keys or Less Complimentary 1 $000 Additional Keys $500 1 $000 Lock Change $15000 1 $000

(Keys not returned will result in a $2500 per key charge) Total Key amp Lock Charges

$000

(Total includes 21 Service Charge amp 7 Tax)

PAYMENT INFORMATION Total Charges $000 Please charge total to my Master Account Guest Room Check (Must be received prior to event) Credit Card Ex Date Name as it Appears on the Card By my signature I certify that I am authorized to obligate myself or my company for the above expenses

SIGNATURE

Planning Checklist CHECKLIST BY DUE DATE Date Task

EM to provide POG Rapid and GLM instructions (At 1 year out or prior to registration opening)

EM to forward application for Credit (1 year out)

EM to send weekly pu reports starting 8 weeks prior to cut-off (Individual Call-In Only)

Client to return completed Credit application (6 months out)

EM to provide confirmation numbers to Client within 3 days of receiving rooming list

EM to send cut-off letter 1 week prior to cut-off (All Blocks)

EM to forward Hold Harmless Agreement to ClientVendors (45 days out) Client to provide Rooming List to EM (at cut-off)

Client to send FampB menus and Meeting Room Sets to EM (30 days out)

Client to return Hold Harmless and Proof of Insurance (20 days out)

EM to complete Resume and send to client for final approval (15 days out)

Client will communicate VIP Staff amp Sub-block needs (Date to be prior housing opening)

EM to confirm all space contracted (at time of turnover) Updated Program to Hotel by Client (Contracted date) EM to send menursquos to Client

EM to send BEOrsquos to Client for Review (within 5 business day of receiving)

Client to forward all Changes to EM (within 2 business day receiving BEOrsquos) Pre-Con amp Post-Con DatesTimes established

EM to confirmforward concessions to Client (compsairport transfersupgradesparking) (at cut-off)

EM to forward outstanding Resume questions to Client (30 to 20 days out) Client to return Resume items to EM (20 to 15 days out)

Client to approve Resume before distributed to Staff (14 to 11 days out)

EM to establish time for Master Account Review while On-Site (30 to days out) Client return signed letter prior to cut-off (All Blocks) Client to assign concessions (30 to 20 days out)

  • Hilton Clearwater Beach
  • Meeting amp Event Resource Guide
  • Hilton Clearwater Beach
  • 400 Mandalay Avenue
  • Clearwater Beach Florida 33767
  • Hiltoncom
  • Hiltonclearwaterbeachcom
    • Table of Contents
    • Guest Rooms
    • Suites
      • Clearwater Beach Club
        • RESOURCE INFORMATION
        • A
        • Advertising Opportunities
        • Affiliates
        • Airline Information
        • Amenities
        • Americans with Disabilities Act (ADA)
        • AudioVisual
        • Automated Teller Machines
        • B
        • Baby-Sitting Services
        • Balloons
        • Banks
        • Banquet Beverage Selection
        • Banquet Curfews
        • Banquet Equipment
        • Banquet Menu Selection
        • Banquet Terms and Conditions
        • Bell Services
        • Billing
        • Box Lunches
        • Business Center
        • BusBus Companies
        • C
        • Car Rental Agencies
        • Cash Paid Outs
        • Cash Paying Guests
        • Changing FacilitiesDay Use
        • Check Cashing Privileges
        • Check-In and Checkout
        • Coffee Maker
        • Concierge
        • Credit Cards
        • Credit Policy
        • Currency Exchange
        • D
        • Decorations
        • Destination Management Companies (DMC)
        • Deposits
        • Diagrams
        • Dietary Requirements
        • Doctors on Call
        • Drug Stores
        • Dry Cleaning
        • E
        • eEvents
        • Electrical
        • Elevators
        • Emergency Procedures
        • Entertainment
        • Environmental Commitment
        • Executive Meeting Packages
        • Exhibits
        • F
        • Fax Machines
        • Fax Numbers
        • Fire Codes
        • Fitness Center
        • Flags
        • FloralFlorist
        • Freight Elevator
        • G
        • Gift Certificates
        • Gift Ideas
        • Golf Course Information
        • Gratuities
        • Group Reservations Identification Program (GRIP)
        • Group Check-In Arrival and Departures
        • Guest List Manager
        • Guest Rooms
        • Guest Room Deliveries
        • Guest Service Hotline
        • H
        • Hair Salon
        • Heat
        • Hospitality Desks
        • Hotel FactsHistory
        • Hotel Map
        • Housekeeping
        • I
        • In Conjunction With (ICWrsquos)
        • Indemnification
        • In-Room Dining
        • InterpretationTranslation Services
        • Internet Services
        • J
        • K
        • Key Cards
        • Key Hotel Contacts
        • Kosher
        • L
        • LaundryValet
        • Limousine Services
        • Linen Selection
        • Liquor Laws
        • Load-InLoad Outs (Production Decor amp Staging)
        • Loading Dock
        • Local Information
        • Lost and Found
        • Luggage Storage
        • M
        • Manager on Duty (MOD)
        • Mail Services
        • Master Accounts
        • Medical FacilitiesServices
        • Meeting Room Capacities
        • Meeting Room Deliveries
        • Meeting Room Rental
        • Meeting Room Set Standard
        • MusicMusicians
        • N
        • NewspapersPublications
        • O
        • Office EquipmentSupplies
        • Off Premise Catering
        • P
        • Package Room
        • Parking
        • Personalized Group Web Page
        • Pets (policies)
        • Photography
        • Pianos
        • Pools
        • Post-Convention Meeting
        • Post Event Report
        • Posting of Events
        • Pre-Convention Meeting
        • Printing Services
        • Production Guidelines
        • Public Transportation
        • Pyrotechnics
        • Q
        • R
        • RadiosPagersNextels
        • Recycling
        • Registration Assistance
        • Registration Desks
        • Reservations (RAPID)
        • RestaurantsLounges
        • Restaurant Reservations
        • Restrooms
        • Resumes
        • Robes
        • RopesStanchions
        • S
        • SafesSafety Deposit Boxes
        • Security
        • Shipping and Receiving
        • Shopping
        • SignageBanners
        • Site InspectionPre-planning
        • Smoking
        • Sound System
        • Special Meal Requests
        • Storage
        • Suites
        • Sustainability
        • T
        • Taxes
        • Taxicabs
        • TelephonesTelecommunications
        • Tents
        • Theme Parties
        • ToursSightseeing
        • TuxedoFormalwear
        • U
        • V
        • Voice Mail
        • W
        • Weather
        • Wheelchairs
        • Wired Payment
        • Worship Services
        • X
        • Y
        • Z
        • Zip-Out Checkout
        • AFFILIATES
        • AIRLINE INFORMATION
        • AMENITIES
        • AMERICANS WITH DISABILITIES (ADA)
        • AUDIOVISUAL
        • AUTOMATED TELLER MACHINES
        • BABY-SITTING SERVICES
        • BALLOONS
        • BANKS
        • BANQUET BEVERAGE SELECTION
        • BANQUET EQUIPMENT
        • BANQUET MENU SELECTION
        • STANDARD BANQUET TERMS AND CONDITIONS
        • BELL SERVICES
        • BILLING
        • BOX LUNCHES
        • BUSINESS CENTER
          • Jolley Trolley Transportation
            • CAR RENTAL AGENCIES
            • CASH PAID OUTS
            • CASH PAYING GUESTS
            • CHANGING FACILITIESDAY USE
            • CHECK-IN AND CHECKOUT
              • Early Departure
              • Late Departure
              • Satellite Check-In
              • Zip Checkout
              • Kiosks
                • CONCIERGE
                • CREDIT CARDS
                • CREDIT POLICY
                • CURRENCY EXCHANGE
                  • Del Sol of Clearwater
                    • 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039
                      • DECORATIONS
                      • DESTINATION MANAGEMENT COMPANIES (DMC)
                      • DEPOSITS
                      • DIAGRAMS
                      • DIETARY REQUIREMENTS
                      • DIRECTIONS TO THE HOTEL
                      • DOCTORS ON CALL
                      • DRY-CLEANING ndash See LaundryValet
                      • ELECTRICAL
                      • ELEVATORS
                      • EMERGENCY PROCEDURES
                      • ENTERTAINMENT
                      • EXECUTIVE MEETING PACKAGES
                      • The Hilton Approach To Online Meeting Planning
                      • FAX MACHINES
                      • FAX NUMBERS
                      • FIRE CODES
                      • FITNESS CENTER
                      • FLAGS
                      • FLORALFLORIST
                      • FREIGHT ELEVATOR
                      • GIFT IDEAS
                      • GOLF COURSE INFORMATION
                        • Golf Course Information
                          • GRATUITIES
                          • Group Reservations Identification Program (GRIP)
                          • GROUP CHECK-IN ARRIVALS AND DEPARTURES
                          • GUEST ROOMS
                          • GUEST ROOM DELIVERIES
                          • GUEST SERVICE HOTLINE
                          • HAIR SALON
                          • HOSPITALITY DESKS
                          • HOTEL FACTSHISTORY
                          • HOTEL MAP
                          • HOUSEKEEPING
                          • IN CONJUNCTION WITH (ICWrsquos)
                          • IN-ROOM DINING
                          • INTERPRETATIONTRANSLATION SERVICES
                          • INTERNET SERVICES
                          • KEY CARDS
                            • (Customized) KEY CARDS
                              • KEY HOTEL CONTACTS
                              • KOSHER
                              • LAUNDRYVALET ndash See Dry Cleaning
                              • LIMOUSINE SERVICES
                              • LINEN SELECTION
                              • LIQUOR LAWS
                              • LOAD-INLOADOUT (Production Deacutecor and Staging)
                              • LOADING DOCK
                              • LOCAL INFORMATION
                              • LOST AND FOUND
                              • LUGGAGE STORAGE
                              • MANAGER ON DUTY (MOD)
                              • MAIL SERVICES
                              • MASTER ACCOUNTS
                              • MEDICAL FACILITIESSERVICES
                              • MEETING ROOM CAPACITIES
                              • MEETING ROOM DELIVERIES
                              • MEETING ROOM RENTAL
                              • MUSICMUSICIANS
                              • NEWSPAPERSPUBLICATIONS
                              • OFFICE EQUIPMENTSUPPLIES
                              • Please contact your CateringEvents Manager for details
                              • PARKING
                              • PERSONALized GROUP WEB PAGE
                              • PETS (Policy)
                              • PIANOS
                              • POST-CONVENTION MEETING
                              • POST EVENT REPORT
                              • POSTING OF EVENTS
                              • PRE-CONVENTION MEETING
                              • PRINTING SERVICES
                              • PRODUCTION GUIDELINES
                              • PUBLIC TRANSPORTATION
                              • PYROTECHNICS
                              • RADIOSPAGERSNEXTELS
                              • RECYCLING
                              • REGISTRATION ASSISTANCE
                              • REGISTRATION DESKS
                              • RESERVATIONS RAPID Reservations Automated Processing Input and Delivery System
                              • RESTAURANTSLOUNGES
                              • RESTAURANT RESERVATIONS
                              • RESTROOMS
                              • RESUMES
                              • ROPESSTANCHIONS
                              • SAFESSAFE DEPOSIT BOXES
                              • SECURITY
                              • SHIPPING AND RECEIVING
                                • Shipping from the Hilton
                                  • SHOPPING
                                  • SIGNAGEBANNERS
                                  • SITE INSPECTIONPRE-PLANNING
                                  • SMOKING
                                  • SOUND SYSTEM
                                  • SPECIAL MEAL REQUESTS
                                  • SPORT
                                  • STORAGE
                                  • SUITES
                                  • Sustainability
                                  • TAXES
                                  • TAXICABS
                                  • TELEPHONESTELECOMMUNICATIONS
                                    • Dial ldquo9rdquo line
                                    • Dedicated Analog Phone Line
                                    • DID Lines
                                      • Type of Call Instructions Rates
                                        • Video Teleconferencing
                                          • TENTS
                                          • THEME PARTIES
                                          • TOURSSIGHTSEEING
                                          • TUXEDOSFORMAL WEAR
                                          • VOICE MAIL
                                          • WEATHER
                                          • WHEELCHAIRS
                                          • WIRED PAYMENT
                                          • WORSHIP SERVICES
                                          • ZIP-OUT CHECKOUT
                                          • Hilton Clearwater Beach
                                          • Credit Card Payment Authorization Form
Page 4: Hilton Clearwater Beach Meeting & Event Resource Guide

4

DoubleDouble Room

Views vary as follows bull Partial Gulf View Double bull Partial Gulf View King bull The Clearwater Room bull The Coast Room Double bull The Coast Room King bull Harbor View Double bull Park View Double

SUITES These spacious offer an oversized room with a dining table microwave refrigerator sleeper sofa upgraded amenities and a view of the Gulf of Mexico Our Choices Include Gulf Front Junior

5

Palm Suite

Royal Suite

6

FUNCTION SPACE

7

Meeting Room Floors MAIN LEVEL | LOWER LEVEL

MAIN LEVEL Maximum number of people per seating style

Agave Office Suite 765 4117 x 3317 8 9 16 0 0 12 9 12

Citrus 646 3800 x 1700 8 30 50 40 50 40 27 0

Coral 425 1700 x 2500 9 21 35 24 25 18 20 0

Dolphin 425 1700 x 2500 9 21 35 24 25 18 20 0

Executive Conference 891 2700 x 3300 9 27 50 50 50 16 24 0

Grand Ballroom 9821 6100 x 16100 na 650 1300 800 1200 0 0 0

Grand Ballroom Foyer 4164 14625 x 2750 8 0 0 0 350 0 0 0

Grand Ballroom-Salon A 640 2000 x 3200 9 27 50 40 50 20 24 0

Grand Ballroom-Salon ABC

1952 6100 x 3200 9 120 200 150 175 38 50 0

Grand Ballroom-Salon B 640 2000 x 3200 9 27 50 40 50 20 24 0

Grand Ballroom-Salon C 640 2000 x 3200 9 27 50 40 50 20 24 0

Grand Ballroom-Salon D 1708 6100 x 2800 14 96 180 110 150 40 40 0

Grand Ballroom-Salon E 2196 6100 x 3600 14 140 250 180 200 40 60 0

Grand Ballroom-Salon F 1952 6100 x 3200 14 120 200 150 175 40 50 0

Grand Ballroom-Salon G 2013 6100 x 3300 9 120 200 150 145 40 50 0

Manatee 350 1400 x 2500 9 18 30 16 25 18 20 0

Mandalay 1080 2000 x 5400 9 36 75 70 75 32 0 0

Mangrove 714 5100 x 1400 8 48 75 60 80 30 27 0

Marlin 425 1700 x 2500 9 21 35 24 25 18 20 0

Palm Boardroom 360 1200 x 3000 8 0 0 12 0 12 0 0

Tarpon 425 1700 x 2500 9 21 35 24 25 18 20 0

Waters Edge A 856 2600 x 3050 8 48 75 50 85 24 30 34

8

Waters Edge B 980 3017 x 3050 8 48 75 50 85 24 30 34

Waters Edge Ballroom 2708 8317 x 3050 8 90 150 180 300 0 0 0

Waters Edge C 882 2700 x 3050 8 48 75 50 85 24 30 34

White Sands 407 1633 x 2542 8 24 44 30 25 18 21 22

LOWER LEVEL

Meeting Complex 20000 na 9 0 0 0 0 0 0 0

9

DINING

Reflections Our laid back restaurant features delicious dining overlooking the Gulf of Mexico Serves breakfast lunch amp dinner daily from 700 am ndash 1000 pm Casual attire

Sand Bar amp Grill Enjoy a sun-splashed atmosphere poolside dining at this charming outdoor restaurant serving lunch and dinner Open daily weather permitting from 1100 am ndash 800 pm Beach attire

10

Tiki Bar Our Tiki Hut provides a fun playful setting to enjoy your favorite beverages while relaxing directly on the beach Open daily weather permitting from 1100 am ndash 730 pm Beach Attire

Coasters Lounge Stop by this laid back Lounge for your favorite libation while watching spectacular sunsets morning coffee bar light lunch appetizers and late night menu available Open daily from 600 am ndash 1200 am weekends until 100 am Casual attire

11

Clearwater Beach Club Our Breezy Hideaway is among the best Whether itrsquos sun or shade cruising the wave tops or snorkeling the depths below the Hilton Clearwater Beach is your choice for oceanfront recreation Escape to our beachfront hotel -- where the friendly staff at our Beach Services Desk will help chart your course to paradise From complimentary towels and umbrella and cabana rentals to the only beachfront food and beverage service in the Clearwater area we work hard so you never have to Forgot something Head to our Beach Club Shop for snacks beverages ice cream sunscreen sunglasses beach and water toys cameras koozies visors totes t-shirts and more Beach Club membership is optional and offers a great deal which includes

bull Daily beach chair and umbrella usage including ldquosunsetrdquo rentals bull Savings on Fun Ride rentals water sports rentals Fun Factory activities for kids

and Beach Shop Merchandise bull Daily cocktail specials offered in hotel restaurants the cocktail lounge and the

Tiki Bar bull Discount on all dinner entreacutees and breakfast buffet bull Discount on sunset picnic basket dinner

Cabana rentals available Available all day or just for the afternoon rental available at $2500 and options include Beach Rentals - Full Day ndash 9 am - 5 pm

bull 2 Chairs with Umbrella bull 2 Chairs with Cabana

Beach Rentals - Half Day ndash 1 pm ndash 5 pm

bull 2 chairs with umbrella bull 2 chairs with cabana

12

RESOURCE INFORMATION A Advertising Opportunities Affiliates Airline Information Amenities Americans with Disabilities Act (ADA) AudioVisual Automated Teller Machines B Baby-Sitting Services Balloons Banks Banquet Beverage Selection Banquet Curfews Banquet Equipment Banquet Menu Selection Banquet Terms and Conditions Bell Services Billing Box Lunches Business Center BusBus Companies C Car Rental Agencies Cash Paid Outs Cash Paying Guests Changing FacilitiesDay Use Check Cashing Privileges Check-In and Checkout Coffee Maker Concierge Credit Cards Credit Policy Currency Exchange

13

D Decorations Destination Management Companies (DMC) Deposits Diagrams Dietary Requirements Directions to the Hotel Doctors on Call Drug Stores Dry Cleaning E eEvents Electrical Elevators Emergency Procedures Entertainment Environmental Commitment Executive Meeting Packages Exhibits F Fax Machines Fax Numbers Fire Codes Fitness Center Flags FloralFlorist Freight Elevator G Gift Certificates Gift Ideas Golf Course Information Gratuities Group Reservations Identification Program (GRIP) Group Check-In Arrival and Departures Guest List Manager Guest Rooms Guest Room Deliveries Guest Service Hotline

14

H Hair Salon Heat Hospitality Desks Hotel FactsHistory Hotel Map Housekeeping I In Conjunction With (ICWrsquos) Indemnification In-Room Dining InterpretationTranslation Services Internet Services J K Key Cards Key Hotel Contacts Kosher L LaundryValet Limousine Services Linen Selection Liquor Laws Load-InLoad Outs (Production Decor amp Staging) Loading Dock Local Information Lost and Found Luggage Storage M Manager on Duty (MOD) Mail Services Master Accounts Medical FacilitiesServices Meeting Room Capacities Meeting Room Deliveries Meeting Room Rental Meeting Room Set Standard MusicMusicians N NewspapersPublications

15

O Office EquipmentSupplies Off Premise Catering P Package Room Parking Personalized Group Web Page Pets (policies) Photography Pianos Pools Porterage Post-Convention Meeting Post Event Report Posting of Events Pre-Convention Meeting Printing Services Production Guidelines Public Transportation Pyrotechnics Q R RadiosPagersNextels Recycling Registration Assistance Registration Desks Reservations (RAPID) RestaurantsLounges Restaurant Reservations Restrooms Resumes Robes RopesStanchions

16

S SafesSafety Deposit Boxes Security Shipping and Receiving Shopping SignageBanners Site InspectionPre-planning Smoking Sound System Special Meal Requests Sport Storage Suites Sustainability T Taxes Taxicabs TelephonesTelecommunications Tents Theme Parties ToursSightseeing TuxedoFormalwear U V Voice Mail W Weather Wheelchairs Wired Payment Worship Services X Y Z Zip-Out Checkout

17

ADVERTISING OPPORTUNITIES The hotel offers groups and their affiliatersquos opportunities to sponsoradvertise during the specified dates of the meetingexhibit Your Event Services manager will provide detailed information and can discuss other ideas not listed below Logo products eg keycards cocktail napkins to go lunch boxes etc Video Channel Plasma Screens BannersSignage

Back to Resource Information AFFILIATES Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space will work directly with our Event Services Department All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all affiliates should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the CateringEvent Services Department to set up food beverage and billing arrangements Back to Resource Information AIRLINE INFORMATION Airport Information The nearest airport is the Tampa International Airport located 20 miles approximately 30-35 minutes from Hilton Clearwater Beach wwwtampaairportcom

Airline Handled By Airside

Ticketing amp

Baggage Claim

Curbside Check-in Phone

Air Canada

E RED N (888) 247-2262

Air Tran

A RED Y (800) AIRTRAN

Air Wisconsin

F BLUE Y (920) 739-5123

American

F BLUE Y (800) 433-7300

18

Atlantic Southeast

Airlines Delta E BLUE N (800) 221-1212

British Airways

F RED N (800) 247-9297

Cape Air

Continental A RED Y (800) 525-0280

Cayman Airways

F RED N (800) 422-9626

COMAIR

Delta E BLUE Y (800) 221-1212

Continental Airlines

A RED Y (800) 525-0280

Continental Connection

Continental A RED Y (800) 525-0280

Continental Express

Continental A RED Y (800) 525-0280

Delta Air Lines

E BLUE Y (800) 221-1212

Freedom Airlines

Delta E BLUE N (800) 221-1212

Frontier

Continental C RED N (800) 432-1359

Gulfstream International

Continental A RED Y (800) 525-0280

Jet Blue

A BLUE Y (800) 538-2583

KLM

E BLUE Y (800) 225-2525

Spirit C RED N (800) 452-2022

19

Midwest Airlines

Republic Airways

US Airways F BLUE Y (800) 428-4322

Southwest Airlines

C RED Y (800) 435-9792

Spirit Airlines

C RED N (800) 772-7117

Sun Country Airlines

(seasonal) Delta E BLUE N (800) 359-6786

United

E RED Y (800) 241-6522

US Airways

F BLUE Y (800) 428-4322

WestJet

F RED N (800) 538-5696

Back to Resource Information

20

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left Super Shuttle provides door-to-door airport shuttle transportation throughout the United States wwwsupershuttlecom AMENITIES The Room Service department is happy to service your group gift and amenity needs You may choose from the list of amenities below or advise your CateringEvent Manager of your specific preferences or budgeting guidelines All amenity pricing excludes state sales tax gratuity and delivery fee Room service gratuity is currently 18 For a standard delivery the fee is $300 Back to Resource Information AMERICANS WITH DISABILITIES (ADA) The Hotel represents that the Hotel facilities being rented or reserved by you including guest rooms common areas and transportation services are and will be in substantial compliance with applicable public accommodation obligations under the Americans with Disabilities Act You agree that one week in advance of your event you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space You agree that you will be responsible for the procurement and payment of all charges for any and all auxiliary aids We will upon your request furnish you with the names of businesses you can contact to obtain these aids You also agree to be responsible for compliance with the ADA in the set up and conduct of meetings for your event Back to Resource Information AUDIOVISUAL We have chosen Presentation Services as our Event Technologies provider They share our dedication to customer service and have the technical expertise to meet your audio visual needs They may be reached at 727-446-7741 Back to Resource Information AUTOMATED TELLER MACHINES There is an ATM conveniently located on the lobby level by the Executive Meeting Room There is also an ATM located right across the street at the Suntrust Bank Back to Resource Information

21

BABY-SITTING SERVICES The following childcare companies are licensed bonded insured and CPR trained Parents should arrange directly with the company selected None of the babysitting agencies are affiliated with the hotel and as such the hotel is not responsible for the services rendered by these agencies The fees for babysitting services vary by vendor and holiday rates may also apply Direct payment is required to the vendor No room charges or master billing for babysitting services is permitted Nannies who care wwwnannieswhocarecom 1-866-931-1333 Back to Resource Information BALLOONS There is a $2500 clean up fee for the use of helium balloons We do not allow helium balloons outside on our deck due to environmental concerns All helium tanks must be in an approved safety stand or cart There must be prior written approval for the use of all displays andor decorations proposed by guest Please see the Banquet Event Order (BEO) for other specific contractual information Back to Resource Information BANKS Southtrust Bank 130 Island Way Clearwater Beach FL (727) 441-8467 Southtrustcom Mon-Thurs 9am ndash 4pm

Fifth Third Bank 100 Island Way Clearwater FL (727) 449-1311 53com Mon-Fri 9am - 5pm

Bank of America 122 Island Way Clearwater FL (727) 447-3928 Bankofamericacom Mon-Thurs 9am ndash 4pm

Friday 9am ndash 6pm Friday 9am ndash 6pm SunTrust 423 Mandalay Avenue Clearwater FL 33767 727-447-0058 Suntrustcom Mon-Thurs 9am ndash 4pm Friday 9am ndash 6pm Back to Resource Information BANQUET BEVERAGE SELECTION The Hilton Clearwater Beach offers a choice of standard and premium beverages on banquet bars The following is a list of beverages currently offered by our beverage department for banquets As the availability of some of the items vary this list may or may not be complete and is subject to change Specialty items are available upon request

22

All banquet bars serve wines by the glass domestic and imported beers soft drinks juices mineral water and non-alcoholic beers and wines Blended drinks and champagne by the glass are available upon request Back to Resource Information BANQUET CURFEWS There is an outdoor function curfew of 1100 pm In accordance with State of Florida liquor laws all alcoholic beverage sales will begin at 1100am and conclude at 200am Back to Resource Information BANQUET EQUIPMENT Items in our banquet inventory are for your use at no additional charge Any equipment requested not in inventory which have associated costs will be passed on to your group For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information BANQUET MENU SELECTION We request that banquet menus room arrangements and other details pertinent to your convention be submitted to your CateringEvent Manager 30 days prior to your conference date We are happy to custom design menu proposals for your group and assist in selecting the proper menu items and program arrangements to ensure a successful event Specialty and theme parties may be designed to meet your particular needs Special meal requests can be accommodated Please advise your CateringEvent Manager in advance with any special dietary requirements Back to Resource Information

23

STANDARD BANQUET TERMS AND CONDITIONS 1 ASSIGNMENTCONFIRMATION OF FUNCTION SPACE The function space assigned indicates the space is tentatively being held and will be held on a definite basis upon signing of the Event Order (ldquoEOrdquo) The terms and conditions of any group sales or catering sales agreement previously signed regarding this event remain in force and the EO is intended to provide specific functionevent information in support of the original agreement If for any reason the function space reserved is not available for your event you agree that we may substitute space of appropriate size and comparable quality for your event If you plan to print or publish the assigned space please contact us first to confirm the room assignment 2 GUARANTEE OF ANTICIPATED REVENUE At least 72 hours (3 business days) before your event you must inform us in writing of the exact number of people who will attend your event The arrangements set forth on the reserve side of your EO will serve as the final arrangements for your event The services products fees etc as noted will be provided at the time of your event and you will be charged based on the event guarantee that you give us or the number of people indicated at the time you signed the sales agreement or the EO whichever is greater We will not undertake to serve more than 3 more than this guaranteed minimum 3 LABOR CHARGE If the guaranteed number for your event is less than 25 persons we will add a $7500 labor charge to your account This will be used to cover our costs of the event and will not be distributed as a service charge or gratuity to our employees working at your event 4 OVERTIME You agree to begin your event promptly at the scheduled start time and agree to have your guests invitees and other persons vacate the designated event space at the end time indicated on the final EO You further agree to reimburse us for any overtime wage payments or other expense incurred by us because of your failure to comply with these regulations 5 GRATUITY amp SERVICE CHARGE 21 of the food and beverage total plus applicable state or local tax will be added to your account as a gratuity and fully distributed to servers and where applicable bussers andor bartenders assigned to the Event 6 PRICE INCREASES There may be increases in prices due to unforeseen changes in market conditions at the time of your event We will communicate these increases to you in advance We will require written confirmation that you agree to pay these increased prices Alternatively we at our option may in such event make reasonable substitutions in menus and you agree to accept such substitutions 7 SET UP CHARGES Should extensive meeting room set-ups or elaborate staging be required there will be a set-up charge to cover Hotel costs and additional labor If equipment is necessary that exceeds Hotelrsquos inventory then you agree to pay for the cost of renting this additional equipment You agree to indemnify us for any damage caused to any Hotel property as a result of drayage related to your event whether caused by you your agents employees or contractors

24

8 OUTSIDE FOOD AND BEVERAGE Due to state law you may not bring into the Hotel alcoholic beverages You must obtain prior approval from us before you bring in any food or non-alcoholic beverages from outside sources A Hold Harmless Agreement and Liability Insurance are required if food or beverage products not purchased and served by Hotel staff are brought in for consumption by your guests Service fees will apply to any outside food or beverage served in our function space regardless if Hotel labor is required 9 AUXILIARY AIDS The Hotel represents and you acknowledge that the Hotel facilities being rented for you including guest rooms common areas and transportation services will be in compliance with our public accommodation requirements under the Americans with Disabilities Act You agree that you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space at least two weeks prior to your event You agree to pay all charges associated with the provision of such aids by the Hotel 10 PROMOTIONAL CONSIDERATIONS We have the right to review and approve any advertisements or promotional materials in connection with your function which specifically reference the Hilton name or logo Hilton does not offer or accept any terms or conditions which provide commissions rebates HHonors points or other forms of compensation related to revenue for food beverage room or equipment rental 11 CANCELLATION You may cancel this Agreement only upon giving written notice to us The parties agree and understand that in the event of a cancellation our actual damages would be difficult to determine Therefore you agree to pay the liquidated damages outlined in your sales agreement if any or the guarantee amount as set forth in paragraph 2 whichever is greater As products and services must be purchased and scheduled in advance notification seven (7) business days or less before the event will require all charges (including labor and service fees rentals and applicable taxes) for the final guarantee or contracted number of guests will be charged Additional damages may be owed for cancellation of your sleeping room contract 12 CONDUCT OF EVENT Group agrees to comply with all applicable federal state and local laws including health and safety codes and federal anti-terrorism laws and regulations including compliance with the provisions of 29 CFR part 470 and our rules copies of which are available from the hotelrsquos sales department Group agrees to cooperate with Hotel and any relevant governmental authority to ensure compliance with such laws You assume full responsibility for the conduct of all persons in attendance at your event and for any damage done to any part of our premises during the time of your event Should you require any rigging services for this event all such services must be arranged through the in-house AV provider or the Hotel and you will be responsible for all costs associated therewith Back to Resource Information

25

BELL SERVICES Our bell services department is responsible for the movement of your luggage and the delivery of all non-food and beverage amenities and golf bag handlingstorage Porterage charges will be set forth in your contract The current rate is $400 per person plus state tax and is subject to change Departure notices and bag pulls should be coordinated with your CateringEvent Manager Back to Resource Information BILLING Should you require a master account for billing purposes please complete and return our credit application Upon approval master accounts will be assigned per your instructions Please be sure to advise your CateringEvent Manager in advance for any specific instructions on how you would like your bill organized We recommend on-site daily review with the Group Billing Coordinator Back to Resource Information Back to Resource Information BOX LUNCHES Box lunches are available through the banquet department We can help you create your own customized lunch If you wish to order box lunches for your group your CateringEvent Manager will arrange the order for you and provide delivery to your specified location on the property Back to Resource Information BUSINESS CENTER Whatever your business needs are they can all be accommodated through our in-house Business Center Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested In order to address your specific grouprsquos needs please refer to the Business Center or discuss them with your CateringEvent Manager Whether you require a fully operational office setup on property or various limited services the Business Center is designed with everyonersquos needs in mind Business hours are 24 hours

26

For large quick printing or copying jobs we recommend calling Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl(727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm

Kinkos Copies Fedexcom 23250 US 19 North Clearwater FL (727) 726-5888 Monday-Sunday 24 hour operation

Sunday 1200pm-600pm Fastsigns 17948 US 19 North Clearwater FL (727)-797-1177 249fastsignscom Monday-Saturday 830am-530pm Back to Resource Information BUSBUS COMPANIES Martz First Class Coach 4783 37th Street North St Petersburg FL 33714 800-282-8020 or 727-526-9086 Fax 727-522-5548

Jolley Trolley Transportation wwwthejolleytrolleycom 483 Mandalay Avenue Clearwater (727) 445-1200

Back to Resource Information CAR RENTAL AGENCIES Following are the three Hilton Clearwater Beach preferred companies their locations and contact numbers Hertz Rent-A-Car 800-654-3011 Local phone number 727-517-2665 Locations 1201 Gulf Blvd Clearwater Beach FL Hours Mon-Fri 900 am-500 pm Sat 900 am-100 pm Sun CLOSED

Avis Rent-A-Car 800-321-3712 Local phone number 727-442-4119 Locations 801 Cleveland Street Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-300 pm Sun 900 am-100 pm

Budget Rent-A-Car 800-527-0700 Local phone number 727-669-3773 Locations 28880 US 19N Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-400 pm Sun 900 am-100 pm

Enterprise Rent-A-Car 800-261-7331 Local phone number 727-446-1125 Locations 1200 Court Street Clearwater FL Hours Mon-Fri 730 am-6 pm Sat 900 am-1200 pm Sun Closed

Back to Resource Information CASH PAID OUTS Please contact your CateringEvent manager for specific cash paid out information Back to Resource Information CASH PAYING GUESTS In the event a hotel guest does not have a major credit card to secure hisher room the Hilton Clearwater Beach will require full payment in advance for room and tax charges In addition there will be a $7500 per day refundable deposit for incidental charges If the guest does not wish to establish credit for incidental charges the guest room phone will be restricted to room-to-room calls All room folio charges from the Food and Beverage outlets and movie charges will also be restricted Back to Resource Information CHANGING FACILITIESDAY USE Please contact your CateringEvent Manager regarding our changing facility located on the third floor This facility includes 1 Full Bathroom furnished with towels and toiletries and a changing area There may be a half-day rate charged The hours of guest room availability for day use will depend on occupancy of the hotel Back to Resource Information CHECK CASHING PRIVILEGES Gold and Diamond member guests may cash checks up to $5000 at the Front Office The check must be imprinted with the guestrsquos name and address and made out to Hilton Clearwater Beach Identification may be required Back to Resource Information CHECK-IN AND CHECKOUT Hotel check-in is 400 pm and check-out is 1100 am (All guests arriving before 400pm will be accommodated as rooms become available Our Guest Service Department can arrange to check luggage for those guests arriving early when rooms are not available and for guests attending functions on departure day)

28

Early Departure Your guests will have the opportunity to confirm their departure date at check-in Once this departure date has been confirmed there will be an early departure fee assessed in the event the guest departs prior to their confirmed departure date Late Departure Late checkouts are available upon request and subject to availability Please contact the Front Desk directly to discuss availability and associated fees Satellite Check-In Satellite check-in is available The following conditions must be met in order to be eligible for consideration arrival manifest provided 14 days in advance of major arrival The success of a satellite check-in is very dependant on the hotels occupancy the evening before and flow of your arrival manifest Your CateringEvent Manager will be able to discuss these issues in more detail to determine if this is the correct solution for your arrival Zip Checkout With zip checkout your room folio is provided at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 50 to check-out Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Kiosks The Hilton Clearwater Beach offers Kiosk check-in and checkout as a convenience to our guests Our kiosks are user friendly and accept credit or HHonors cards Guests are able to retrieve room keys at check-in and a printed folio at checkout Back to Resource Information COFFEE MAKER All of our guest rooms provide coffeemaker with free gourmet coffee and tea Back to Resource Information CONCIERGE Our knowledgeable ConciergeBell Staff takes pride in meeting guestrsquos needs Please contact the Concierge for assistance with transportation activities restaurants or additional special needs The ConciergeBell Staff are located on the Ground Level daily from 600 am to 1100 pm After hours please contact the Front Desk Back to Resource Information CREDIT CARDS The Hilton Clearwater Beach accepts most major credit cards including American Express Discover Visa Master Card amp Diners Club Back to Resource Information

29

CREDIT POLICY Unless you have established credit in advance with us you will pay the entire contract price in cash or by certified check at least three business days prior to your function or by personal bank check two weeks prior to your function If you would like to establish credit please contact your CateringEvent Manager Back to Resource Information CURRENCY EXCHANGE Del Sol of Clearwater 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039 Back to Resource Information DECORATIONS Please contact your CateringEvent Manager for a description of items available as well as complete party package menus We are happy to suggest ideas on novel favors souvenir menus printed programs creative ice carvings theme food presentations and room accent decor and specialty linens We are not responsible for any loss or damage to property belonging to you or your attendees and do not maintain insurance covering it All displays andor decorations will be subject to our written approval and we reserve the right to contract and charge for hotel staff to provide the labor for any installations or removals of such Back to Resource Information DESTINATION MANAGEMENT COMPANIES (DMC) Preferred vendors that have successfully worked with the hotel are listed below for your reference

(813) 600-5763 office (813) 315-6379 fax 4302 Henderson Boulevard Suite 107 Tampa FL 33629 wwweventionsflcom

Destination Tampa Bay 651 Channelside Drive Suite 207 Cruise Terminal 2 (1st Floor Lobby) Tampa FL 33602 Phone 813-514-0770 Fax 813-514-0773

Back to Resource Information

30

DEPOSITS Required group Cash Deposits are outlined in your sales contract Cash Deposits may be made at anytime throughout your stay and placed to your master account balance Full pre-payment of room and tax is required for guests not wishing to utilize a credit card upon check-in Back to Resource Information DIAGRAMS Diagrams are available on our website or contact your CateringEvent Manager Back to Resource Information DIETARY REQUIREMENTS Our Chef will provide meals for your attendees with special dietary requirements Please advise your CateringEvent Manager if a special meal is required Back to Resource Information DIRECTIONS TO THE HOTEL

From The North Take I-75 South to 275 South Exit onto Highway 60 West toward Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The South Take I-275 North to Roosevelt Blvd West to Bayside Bridge turning right (going North) Turn left on Highway 60 Gulf to Bay At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The East Take I-4 West to I-275 South to Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left

Back to Resource Information DOCTORS ON CALL Please contact Guest Service for a list of Doctors on Call by dialing extension 153 Back to Resource Information

31

DRUG STORES CVS Pharmacy 467 Mandalay Ave Clearwater Beach FL Tel 727-447-6429

Walgreens 660 S Gulfview Blvd Clearwater Beach FL 33767 (727) 443-2393

Back to Resource Information DRY-CLEANING ndash SEE LAUNDRYVALET Laundry services are available by dialing extension 153 Monday thru Saturday garments picked up prior to 900 am are returned to guests by 600 pm the same evening Closed Sundays amp Holidays Back to Resource Information eEVENTS Hilton Familyrsquos online booking channel for small groups and meetings Back to Resource Information ELECTRICAL The Engineering Department provides assistance with all your mechanical and electrical needs Please contact your CateringEvent Manager if you require an electrical services request form to secure additional power andor labor services All requests for power requirements are to be communicated to your CateringEvent Manager A complete production package is also available through your CateringConvention Services Manager Please see forms for pricing and ordering Back to Resource Information ELEVATORS The hotel has 5 guest elevators located in 3 areas the main entrance and lobby area and 2 elevators in banquet foyer area All elevators access the 9 floors of the hotel Back to Resource Information EMERGENCY PROCEDURES The Hilton Clearwater Beach is fully prepared to handle different types of situations to assist our guests The following is information on our emergency procedures bull The hotel internal emergency number is 0 or 911

bull The hotel has an emergency response team 24 hours a day In the event of an emergency calling the emergency number 0 will initiate the appropriate response

bull Paramedics Fire Department and the Police Department are all located approximately 3 to 5 minutes from the hotel

32

bull Our Security Department as well as a small number of other employees are trained in CPR and First Aid

bull Emergency evacuation routes and procedures are located on the inside of all guest room doors

Nearest Emergency Room Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Nearest Hospital Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Back to Resource Information

ENTERTAINMENT The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to assure satisfaction and secure the best local national and international talents The city requests that outdoor entertainment begin no earlier than 1000 am and end no later than 1100 pm Please contact your CateringEvent Manager for assistance in booking entertainment Back to Resource Information ENVIRONMENTAL COMMITMENT At Hilton Hotels Corporation protecting the Environment is a top priority Responsible environmental activity is good for both our business and the community Hilton has developed a comprehensive company-wide policy to promote business practices that help preserve the environment We provide guidelines for all of our facilities and our goals are to ldquoReduce ndash Reuse ndash Recyclerdquo as much as we can Help us to preserve the remarkable habitats and beautiful beaches that surround the Hilton Clearwater Beach The hotel is committed to safeguarding our environment through consistent water conservation energy efficiency waste reduction and clean air practices We invite you to join in our Be Green initiative and experience the many ways in which we are giving back to our planet including

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information

33

EXECUTIVE MEETING PACKAGES THE HILTON APPROACH TO ONLINE MEETING PLANNING Let the Hilton Clearwater Beach whisk you and your guests away to the shores of the Gulf of Mexico and allow the typical hassles of event planning melt away Enjoy a quick easy hassle-free experience when you take advantage of our new e-Events service and plan your entire meeting from one easy-to-use website A simple click of the mouse will allow you to book blocks of 5 to 25 rooms take care of food and beverage services reserve av equipment or choose a venue Once reserved rooms may be paid for separately by each group member or by one person This online tool is just one of the many ways the Hilton Clearwater Beach Resort will ensure success for your Small Group Event Book now with e-Events and allow the typical corporate settings to yield to swaying palms brilliant white sand and warm ocean breezes

bull One-stop shopping for 5 - 25 guest rooms per night food amp beverage and function space

bull Simple price quotes and online contract bull No phone calls or negotiations necessary bull Instant confirmation bull 247 access to up-to-the-minute information bull View and manage reservation details for your attendees bull Book rooms directly for your guests

After you book take advantage of other tools designed to make your Small Group Event easy Create a Personalized Group Web Page where you can publish details above your meeting agenda Use Guest List Manager to view print or download your attendee list and review current room reservations For groups requiring more than 25 guestrooms please click here for an Online Request for Proposal Back to Resource Information EXHIBITS Please request the hotelrsquos Exhibit Resource Guide from your Event Services Manager Back to Resource Information FAX MACHINES Business Center or Front Desk will be able to assist with your fax needs Back to Resource Information FAX NUMBERS For Guests (727) 461-0610 CateringConvention Services office (727) 461-1768 Sales office (727) 446-1583 Reservations office (727) 446-2904 Back to Resource Information

34

FIRE CODES The following are a few general regulations that typically fall under local fire authoritiesrsquo specifications They should be considered when planning and coordinating space decorations etc in the ballrooms and meeting rooms as well as all other applicable laws codes and regulations Where exits are not immediately accessible from an open floor area safe and continuous passageways aisles or corridors shall be maintained leading directly to every exit and shall be so arranged as to provide convenient access for each occupant to at least two exits by separate ways of travel The aisle needs to be as wide as or wider than the exit to which they are leading There will not be any setup permitted in front of any exit doors Staggering of dining tables is not permitted All room sets must be in compliance with the local Fire Department regulations pertaining to occupancy load mandatory aisles and ceiling clearance fire exits Any event which has vehicle displays fog machines fueled cooking demonstrations laser exhibits (including tabletop) or extensive productions with staging and props must have a certified permit from the local Fire Marshall All associated fees for permits floor plan approval and stand-by fire watch are your responsibility and final approved copies must be received at least three days prior to the event Every required exit exit access or exit discharge shall be continuously maintained free of all obstructions or impediments to full instant use of fire or other emergency No furnishings decorations or other objects shall be placed so as to obstruct exits access thereto egress there from or visibility thereof Hangings or draperies shall not be placed over exit doors or otherwise located as to conceal or obscure any exit Mirrors shall not be placed on exit doors Mirrors shall not be placed in or adjacent to any exit in such a manner as to confuse the direction of the exit No open flame devices shall be used in any meeting rooms When necessary for ceremonial or religious purposes the fire marshal having jurisdiction may permit open flame lighting under such restrictions as are necessary to avoid danger of ignition of combustible materials or injury to occupants Any furnishings decorations and stage settings shall be fire retardant treated and must display certificate of proof Local fire authorities in advance of event set-up shall approve all extensive production plans Distance between tables must be equal to or greater than the required aisle width plus 19rdquo for chairs on one or 38rdquo for chairs on both sides It is ultimately the grouprsquos responsibility to ensure that your event complies with all applicable laws including but not limited to fire and safety codes rules and regulations

35

Please contact your CateringEvent Manager for detailed information regarding Fog Machines Lasers etc Back to Resource Information FITNESS CENTER Hilton Fitness by Precorreg offers the essentials for your workout cardio with personal TV screens and headphones free weights water courtesy towels and room to stretch Our Precorreg Fitness Center is located on the 3rd floor with access by room key Hours of Operation Open 24 hours ages 16 and older Back to Resource Information FLAGS Our Banquet Department currently has two United States flags and two Florida State flags in inventory If you require additional flags please discuss rental costs with your CateringEvent Manager Back to Resource Information FLORALFLORIST Please consult your CateringEvent Manager for assistance with a proposal for your special event or for a list of preferred florists Back to Resource Information FREIGHT ELEVATOR The Freight Elevator services the back service hall and ballroom areas form the second level stop Single Freight Elevator with interior dimensions of lt80rdquogtL x lt56rdquogtW x lt84rdquogtH Door measurement of lt42rdquogtW x lt84rdquogtH Back to Resource Information GIFT CERTIFICATES A gift certificate is a wonderful way to reward your attendees staff or sporting event winners Gift certificates are available for purchase through Executive Office and are designated for restaurants lounges and guest room charges Gift certificates are not honored at our retail shops however purchases may be made in certain retail shops and signed to the guest room A gift certificate can be used as a credit to the guest room account Please contact your CateringEvent Manager for further details Back to Resource Information

36

GIFT IDEAS httpwwwhiltontohomecom - The Hilton Serenity Collection httpwwwhiltoncorplogowarecomrep=hilton - Olympic Merchandise httpwwwwaldorfcollection-hotelsathomecomhomehtml - The Waldorf Collection Back to Resource Information GOLF COURSE INFORMATION These Four Golf Courses offers you the very best Scenic fairways rolling greens and beautiful sweeping views The courses are open to the public Transportation for your group can be arranged through your CateringEvent Manager in advance Golf Course Information Clearwater Country Club paulaccctampabayrrcom 525 N Betty Lane Clearwater FL 33755 (727) 446-224

Clearwater Country Club course originally designed by Herbert Strong in 1920 has weathered several redesigns At par 726010 yards from the white tees it remains a short course of average difficulty However the greens are small and the fairways are plagued by sand traps and there is occasional water Only one of the par 5s tops 500 yards The par-4s with one exception are under 400 yards long from the blue tees (6231 yards) The par-3s are varied from long to short This is a semi-private golf course Only soft spikes are allowed The Belleview Biltmore Golf Club belleviewbiltmorecomgolf 1501 Indian Rocks Road Belleair FL 33756-1465 (727) 581-5498 Features 18 championship holes of championship golf Extensively restored to the classic Ross design the course has a reputation for its challenging but also forgiving design For your convenience the Belleview Biltmore Pro Shop carries a complete selection of golf accessories and apparel club and shoe rentals are available to meet the golf attire and shoe requirements Our Golf Professional is happy to assist you with the planning of your groups golfing events The Belleview Biltmore Golf Academy As one of Floridas best playing professionals Bill Shriver has played in four PGA Tour Events the Buy Com Tour and has been named the North Florida PGA Player of the Year in 1999 While directing golf schools in

37

Florida Bill has had the opportunity to compete against and coach professional golfers With the extensive teaching and playing experience of Shriver and McClanan Maser its a winning combination to the Belleview Biltmore Golf Academy The course opens at 700 am daily and tee-times are required Complimentary transportation every hour on the hour to our Golf and Beach Club Innisbrook Golf and Country Club 36750 US Highway 19 North Innisbrook FL 34684-1239 Tel (727) 942-2000

The newly renovated Innisbrook is simply one of Americarsquos most celebrated Florida golf resorts Not only do we consistently receive top accolades ndash including Golf Magazinersquos ldquoTop 100 You Can Playrdquo and Golf Digestrsquos ldquoTop 75 Golf Resorts in Americardquo ndash we also host an annual PGA Tour championship and the LPGA Legend Tourrsquos first major

Wersquore home to four outstanding layouts ndash all designed by the innovative and imaginative architect Lawrence Packard ndash including the top-rated Copperhead course which welcomes the worldrsquos finest players each March when the PGA TOUR visits Innisbrook for the Transitions Championship727) 942-2000

Back to Resource Information GRATUITIES Informally known as tipping in the United States tipping is voluntary Tips are supposed to be rewarded for services performed as well as a supplement to an employees income (gratitude) Recommendations for housekeeping - $100-200 per day Bellman - $100 per bag and discretionary for above and beyond services provided for you Disclosure all gratuities not outlined in the contract are discretionary Back to Resource Information GROUP RESERVATIONS IDENTIFICATION PROGRAM (GRIP) Manage room blocks proactively with automated cross-reference of group registration lists against hotel reservations Automates the process of all reservations booked within or around an associated

group block Reduces exposure to attrition Ability to monitor booking pace No charge ndash itrsquos FREE

Back to Resource Information GROUP CHECK-IN ARRIVALS AND DEPARTURES The Hilton Clearwater Beach has a specially designed group entrance to accommodate the needs of your group It has a porte-cochere and ample room for bus loading and unloading It is also conveniently located near the ballrooms and meeting rooms This

38

area may be reserved and set up for satellite check-in and convention registration depending on your arrival pattern All coach arrivals will be directed to the group entrance as the front entrance becomes easily congested and large movements can be more efficiently accommodated at the group entrance Your guests will be asked to remit credit or a cash deposit upon arrival for their incidental charges unless we have agreed to accept a letter of guarantee from your organization and it is on file at time of check-in If your guests are arriving via group transportation and an arrival manifest has been supplied we will be happy to have all of the rooms assigned in advance and key packets prepared If your guests will be arriving at scattered times throughout the day with no transportation arrangements made or arrival manifest we will assign rooms on a first-come first-serve basis Back to Resource Information GUEST LIST MANAGER An on-line tool provided by Hilton to group customers that allows them to manage their grouprsquos reservations on-line and provides on-line guest list information Back to Resource Information GUEST ROOMS The hotelrsquos current bedding breakdown is as follows 185 King 231 QueenDoubles Florida state law and local enforcement of national fire codes mandate that there is a maximum of four guests per room (adultschildren) Hilton is pleased to present ldquoThe Serenity Collectionrdquo todayrsquos premier bedding package including pillow top mattress and luxury linens Did you enjoy your nightrsquos sleep Visit wwwpacificcoastcom to order your own Serenity bed Back to Resource Information GUEST ROOM DELIVERIES Bell Services delivers non-food or packaged deliveries to the guest rooms The charge for deliveries is as follows under the door - $200 per envelope and deliveries inside the room - $300 for the first item amp $100 for each additional item Back to Resource Information

39

GUEST SERVICE HOTLINE Guests with specific needs or requests may pick up a house phone and dial extension ldquo55rdquo for the Hilton hotline Our banquet hotline is ldquo156rdquo for banquet needs or requests Hilton reservation hotline 1-800-753-3954 Dial ldquo0rdquo for any other requests and our hotel operator will direct you to the appropriate hotel contact Back to Resource Information HAIR SALON Sharmaines Salon amp Day Spa 483 Mandalay Avenue Suite 206 Clearwater Beach FL 33767 Phone (727) 447-2025 infosharmainescom Hours of Operation Mon 9-4 Tues 9-6 Wed Thu Fri 9-8 Sat 9-6 Sun 10-3

Salon South Beach 781 Bayway Boulevard Clearwater Beach FL 33767 Phone (727) 444-4551 Salonsouthbeachcom Hours of Operations Tues ndash Sat 9-5

Back to Resource Information HEAT HEAT (Hilton Environmental Analysis and Tracking) is our internal measurement system to collect analyze and track environmental and social performance at our property as well as our brands globally In so doing we are able to integrate sustainability as a core performance metric and drive economic and social returns Your CateringEvent Manager can share detailed information Back to Resource Information HOSPITALITY DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks can be located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next dayrsquos use Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information

40

HOTEL FACTSHISTORY The following is a fact sheet for the Hilton Clearwater Beach Location Clearwater Beach FL Address 400 Mandalay Avenue Telephone 727 461 3222 Facsimile 727-461-0610 Reservations 1-800-HILTONS Website Hiltonclearwaterbeachcom Managed By Hilton Corp Opened 1980 Renovated 2008 Back to Resource Information HOTEL MAP Attendees may receive a map in their key packet when they arrive at the hotel Your CateringEvent Manager can customize the map for your guests to state your group name and show locations and directions for your special functions at $200 each Back to Resource Information HOUSEKEEPING Daily housekeeping services which consists of general cleaning take place between 800 am and 600 pm Should one of your guests require special times of service requests may be made directly with Housekeeping or your CateringEvents Manager The suggested housekeeping gratuity is $100 per day Some groups may have the gratuity rate predetermined in the contract and billed to the master account Each guest room is provided with several special service amenities either at no charge or for a nominal fee These items include an iron and ironing board coffee makers hairdryers in-room safe bathshower amenities and extra pillows Additional bedding available for children cribs and roll-aways Please note there is a maximum of four persons (including children) allowed per room Turn-down services include Daily Exchanging of Linens and Towels amp Turning-down bedding Back to Resource Information IN CONJUNCTION WITH (ICWrsquoS) Any group hosting an In-Conjunction With Event is solely responsible for all charges and activities The hosting convention must authorize all arrangements for meeting space assignments food beverage etc Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space and separate billing are subject to credit approval

41

All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all ICWrsquos should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the Catering Department to set up food beverage and billing arrangements Back to Resource Information INDEMNIFICATION To the extent permitted by law you agree to protect indemnify defend and hold harmless the Hotel Hilton and the Owner and their respective employees and agents against all claims losses or damages to persons or property governmental charges or fines and costs (including reasonable attorneyrsquos fees) arising out of or connected with your function except those claims arising out of the sole negligence or willful misconduct of the hotel Back to Resource Information IN-ROOM DINING Our In-room Dining is open Sunday-Thursday 630 am-1100 pm Friday and Saturday 630 am-1200 am for breakfast lunch dinner snacks and beverage service We are happy to offer convenient doorknob ordering for breakfast service In-Room Dining can be reached at extension 148 in-house A variety of amenities are also available through room service Room service gratuity is 18 and is posted automatically on all checks There is also a delivery fee of $300 per order Back to Resource Information INTERPRETATIONTRANSLATION SERVICES International Technical Translators (727) 461-3437 1180 NE Cleveland St Clearwater FL Back to Resource Information INTERNET SERVICES The Hilton Clearwater Beach provides numerous Internet Services Ibahn is our Internet Service Provider for all guestsrsquo networks and will answer any questions concerning your system Back to Resource Information

42

KEY CARDS Please contact your CateringEvent Manager if you would like keys to any of your meeting office or hospitality rooms If you wish to have a lock changed there will be a $25000 charge per doorper room and you may be required to sign a hold harmless agreement (Customized) KEY CARDS Please contact your CateringEvent Manager if you would like custom keys for your group They are an excellent way to market your organization Back to Resource Information KEY HOTEL CONTACTS The Executive Managing Committee consists of the following people General Manager Bob Walters ext 104 Director of Food amp Beverage George Bentley ext 181 Director of Finance Tommy Lewis ext 121 Director of Rooms Mike Morris ext 195 Director of Engineering Todd Isbell ext 185 Director of Sales and Marketing Joanna Patterson ext 111 Back to Resource Information KOSHER We offer a variety of Kosher Meals to our guests These meals are prepared for us and are ldquoGlatt Kosherrdquo Please ask your CateringEvent Manager for kosher suggestions Back to Resource Information LAUNDRYVALET ndash SEE DRY CLEANING Hilton Clearwater Beach offers coin operated laundry area on the 3rd floor open 24 hours with key access Complete laundry services are also available by dialing extension 153 in-house Garments picked up prior to 900 am are returned to guests by 600 pm the same evening Garments picked up after 900 am will be returned the following day by 600 pm Please note that there is no service on the following Holidays Memorial Day July 4 Labor Day Thanksgiving Day Christmas Day and New Yearrsquos Day Back to Resource Information LIMOUSINE SERVICES Arrangements may be made to have a group VIP transported by our hotel limousine or town car or through an outside service Execucar at wwwexecucarcom is our preferred service and can be reached at 888-479-8545 Our valet department can also arrange limousine transfers and can be reached at ext 154 Super Shuttle can be arranged in advance for transportation back and forth from the airports

43

Juliersquos Limousine 17116 US 19 North Clearwater FL 33764 727-538-5113 Fax 727-538-5113 Julieslimocom

Execucar- Tampa Bay 11901 30th Court North Tampa Bay FL 33716 Tel 888-479-8545 wwwexecucar-tbcom

Back to Resource Information LINEN SELECTION A variety of table linens are available for your various functions If you desire specialty linen or would like quotes on theme-coordinated linens and chair covers please consult your CateringEvent Manager Linen colors White or Ivory Back to Resource Information LIQUOR LAWS The State of Florida has strict liquor laws that must be followed by the Hilton Clearwater Beach Because the hotel is only licensed-authorized to sell and serve alcoholic beverages that were purchased by the Hilton Clearwater Beach no group may bring in their own alcohol to be served in meeting rooms public areas and on our beach The legal drinking age in Florida is 21 Your CateringEvent Manager may provide a copy of some of the applicable State of Florida liquor laws upon request Back to Resource Information LOAD-INLOADOUT (PRODUCTION DEacuteCOR AND STAGING) Please refer to the Production Resource Guide Back to Resource Information LOADING DOCK THERE IS NO LOADING DOCK AT THE HOTEL Special arrangements must be made for all palletized or large shipments The loading area is located in the back drive The hours of operation are from 700 am-700 pm No deliveries or load-inload out between the hours of 700 pm and 600am Please refer to The Exhibit Resource guide for details Clearance to Service Elevator 42rdquoWx56rdquoDx84rdquoH Back to Resource Information

44

LOCAL INFORMATION Busch Gardens - 33 MI - E Captain Memos Pirate Cruise 2 MI SE City Center - 3 MI - E

Clearwater Marina - 02 MI - E Clearwater Marine Aquarium - 1 MI - E Phillies Spring Training - 8 MI - NE

Back to Resource Information LOST AND FOUND It is the policy of Hilton Hotels Corporation to make every effort to return any found property to its rightful owner All found property in the hotel will be recorded stored and disposed of whether it is found in a guestroom public space or any other area of your hotel We will make every attempt to determine the legitimate owner and return the found property If the owner cannot be determined within ninety days (or other time period specified by local law) the found property will be disposed of in accordance with the state law If no local or state law exists or these agencies decline involvement the property shall be returned to the finder This policy does not apply to minor items found on the property such as a toothbrush ladies hosiery cigarettes etc Back to Resource Information LUGGAGE STORAGE Based upon availability a banquetmeeting room may be set aside to store hand carry luggage for individuals leaving later in the day It is requested that the travel staff supervise these items as they will be stored at your own risk Back to Resource Information MANAGER ON DUTY (MOD) For your convenience a manager on duty is available 24 hours a day 7 days a week and can be accessed via the guest service hotline at extension 55 Back to Resource Information MAIL SERVICES Stamps are for sale with our Clearwater Provision Company and can offer basic mailshipping services If you have a large number of items that need to be mailed or require shipping materials we suggest our shipping and receiving department The Clearwater Provision Company Monday - Sunday 7am-9pm Dial - 177 They are located right off of the lobby Complete mail services amp materials

The United States Post Office The Marina 45 Causeway Blvd 727-449-0604 830am ndash 400pm M-F CLOSED Saturday and Sunday

Back to Resource Information

45

MASTER ACCOUNTS See Sales Agreement Back to Resource Information MEDICAL FACILITIESSERVICES Medical Services facilities nearby Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000 3 miles from Hotel Back to Resource Information MEETING ROOM CAPACITIES Please refer to Meeting Space diagram and chart on pages 4 5 amp 6 or consult your CateringEvent Manager Back to Resource Information MEETING ROOM DELIVERIES For small exhibits when a drayage company is not being used standard boxes or packages to and from the exhibit area will be delivered by the hotel bell staff for a charge of $300 itemper move Back to Resource Information MEETING ROOM RENTAL Please contact your Sales Manager or CateringEvents Manager for Meeting Room Rental details Back to Resource Information MEETING ROOM SET STANDARD Standard meeting rooms include the following items

bull Banquet or classroom tables and chairs bull Linens bull Pads and pens bull Ice water bull Lectern

Basic meeting room set up is complimentary Depending upon the extent of the setup requirements additional charges may be incurred Please contact your CateringEvent Manager for miscellaneouselectrical charge price sheets All meeting rooms are set non-smoking Back to Resource Information

46

MUSICMUSICIANS The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to secure the best local national and international talents Please contact your CateringEvent Manager for assistance in booking entertainment Clearwater Beach requests that outdoor entertainment begins no earlier than 1100am and ends no later than 1100pm Back to Resource Information NEWSPAPERSPUBLICATIONS Newspapers available in our Clearwater Provision Company store are USA Today St Pete Times Weekend St Pete Times They are delivered to the Clearwater Provision Company store at 700am daily The USA Today is delivered to guest rooms Monday-Friday Back to Resource Information OFFICE EQUIPMENTSUPPLIES The in-house Business Center is 24 hour self service area that offers 2 computer workstations fax machine and printer A complete range of services including rental of computer systems copier machines facsimile machines can be arranged with our in house AV company Secretarial support photocopying word processing services fax transmissions can be arranged through your catering and event managers Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested For large quick printing or copying jobs we recommend calling UPS Store

140 Island Way Clearwater FL 33767

Cross Streets Between Windward Psge and Dory Psge (727) 446-0660 Fax (727) 446-5586 Back to Resource Information OFF PREMISE CATERING Please contact your CateringEvents Manager for details Back to Resource Information

47

Please contact your CateringEvents Manager for details PACKAGE ROOM

Back to Resource Information PARKING The Hilton Clearwater Beach offers self-parking at $500 per day event parking at $300 We also offer valet parking at the rate of $1400 per day If you are planning a large movement or delivery of rental cars for a specific group event or activity please advise your CateringEvent Manager so that specific parking may be reserved Back to Resource Information PERSONALIZED GROUP WEB PAGE POG is a personalized web page for your attendees to book reservations directly online Available at all Hilton Family properties Customize with your program Customize with your logo No charge ndash itrsquos FREE

Back to Resource Information PETS (POLICY) Service animals are always welcome and must be accompanied Hilton Clearwater Beach does not allow pets on the premises however there are Pet Boarding Facilities in the area aVIP 1242 Cleveland Street Clearwater Florida (727) 446-6700 averyimportantpetcom

A Pets Place of Clearwater Inc 410 South Pegasus Ave Clearwater FL 33765 Phone 727-608-4629 apetsplaceofclwcom

Back to Resource Information PHOTOGRAPHY CVS is located within 1 block from the Hotel Services include film developing one hour developing and photo enlarging

467 Mandalay Ave Clearwater FL (727) 447-6429

Kimberley Photography LLC is a company that can also provide photography services for all occasions special events weddings and groups

Kimberley Photography LLC (727) 543-9723 Kimberlykimberly-Photographycom

Back to Resource Information

48

PIANOS The Hilton Clearwater Beach has 1 piano for use in the foyer Our piano can be provided in our meeting room however it is recommended that they be tuned prior to each use The tuning fee is $15000 and requires advance notice Please note that there is an additional labor fee if you request a piano to be placed on top of portable staging Our piano cannot be placed outside or on one of our covered decks If your group requires additional pianos or pianos in outdooralternate locations your CateringEvent Manager can rent them from an outside source Back to Resource Information POOLS

bull Two heated beachside pools and a Jacuzzi bull Lounge chairs provided at no charge bull Kids activities and crafts daily at poolside bull Free pool and beach towels for use during your stay bull Beach club shop with everything from sunscreen to ice cream to sun glasses bull Sand Bar amp Grill offering poolside food and beverages for lunch and dinner

weather permitting open daily 11 am to sunset Back to Resource Information PORTERAGE Porterage services can be arranged at $400 per person on arrival andor $400 per person on departure Arrivals bags will be tagged and delivered to rooms Departure services a letter will be issued informing persons on times for when luggage will be picked up Luggage is to be left just inside door Back to Resource Information POST-CONVENTION MEETING We encourage our customers to meet with our General Manager during or after the meeting to provide and review feedback Your Event Manager will coordinate a convenient time Back to Resource Information POST EVENT REPORT For meetings and conventions with more than 100 rooms on peak night your Event Manager will complete a Post Event Report This report details room pick-up and food and beverage revenues Back to Resource Information

49

POSTING OF EVENTS Event posting is placed daily on the tv monitors in your guest room as well as in the meeting space and lobby Back to Resource Information PRE-CONVENTION MEETING In order to introduce our clients to the key contacts of the hotel we would like to arrange a pre-convention meeting a day or two prior to your main group arrival Please advise your CateringEvent Manager as to who will attend from your organization and what a convenient time would be for this meeting (time ranges from 30 minutes to one hour) Please note that for smaller groups a smaller more personalized meeting may be set up involving key operational department heads Back to Resource Information PRINTING SERVICESFASTSIGNS of CLEARWATER Manager Mike Lucke 17948 US Hwy 19N Clearwater FL 33764 (P) 727-797-1177 (F) 727-799-9480 249fastsignscom

Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl (727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm Sunday 1200pm-600pm

Back to Resource Information PRODUCTION GUIDELINES Your Event Manager will provide you with the hotelrsquos Production Resource Guide Back to Resource Information PUBLIC TRANSPORTATION The Clearwater Jolley Trolley historic trolley service from Sand Key North and South Beach and the Island Estates every 30 minutes Hours of operation Sunday-Thursday 1000am-100pm Friday-Saturday 1000am-1100pm httpwwwclearwaterjolleytrolleycom Fare price passes and trolley maps can be obtained in our Provision Store located on the second floor All fare classifications are valid on the Jolley Trolley and PSTA system-wide network Passes are interchangeable between the two service providers Back to Resource Information

50

PYROTECHNICS Groups are strictly prohibited from engaging in any activity or activities on Hotel property or possessing or bringing any materials or items to the Hotel and the Hotel property which involve or contain or constitute directly or indirectly (i) any form or type of pyrotechnics fireworks flares flames or other flammable or explosive materials or items or (ii) any Hazardous Substances The term ldquoHazardous Substancesrdquo includes but is not limited to any and all substances (whether solid liquid or gas) (i) defined listed or otherwise classified as pollutants hazardous wastes or words of similar meaning or regulatory effect under any present or future Laws or (ii) that may have a negative impact on human health or the environment including but not limited to petroleum and petroleum products asbestos and asbestos-containing materials polychlorinated biphenyls lead radon radioactivity materials flammable and explosives Back to Resource Information RADIOSPAGERSNEXTELS We are willing to assist you in obtaining walkie-talkie radios andor Nextels for use during your program Please consult your CateringEvent Manager for assistance Back to Resource Information RECYCLING

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information REGISTRATION ASSISTANCE If additional staffing is needed for your activity or hospitality desk please consult with your CateringEvent Manager Registration attendants are easily scheduled with sufficient notice Back to Resource Information REGISTRATION DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks are located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next days use

51

Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information RESERVATIONS RAPID RESERVATIONS AUTOMATED PROCESSING INPUT AND DELIVERY SYSTEM Expedited reservation processing straight from your rooming list into our system Eliminates dual entry process Accurate and efficient reservations Supports 3rd Party Clearinghouses No charge ndash itrsquos FREE

Back to Resource Information RESTAURANTSLOUNGES There are a variety of Restaurants and Lounges within walking distance from the Hilton Clearwater Beach There are even more just a short distance away from Subway to Gourmet Clearwater Beach has it covered Please contact your EventCatering Manager for a detailed list Back to Resource Information RESTAURANT RESERVATIONS Reservations are strongly recommended for all restaurants in the hotel and in Clearwater Beach whether it is for a table of four or a dine-around for 250 Please contact our valetbell stand at 153154 Back to Resource Information RESTROOMS Public restrooms are located in the following areas Lobby Level ndash Adjacent to Reflections Restaurant Lobby Level ndash Meeting space foyer southeast corner of the Hotel Outdoor Ground Level ndash West end of hotel next to beach services desk Outdoor Ground Level- Extension to the Sandbar facilities poolside Back to Resource Information RESUMES Please contact your CateringEvents Manager Back to Resource Information

52

ROBES 2 light-weight cotton robes are provided in all Guest Rooms Additional robes are available upon request and for purchase Back to Resource Information ROPESSTANCHIONS Ropes and Stanchions bull Pairs of stanchions with connecting rope For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information SAFESSAFE DEPOSIT BOXES For your convenience all guest rooms have an in-room Safe located in the wardrobe closet Back to Resource Information SECURITY If required in our sole judgment in order to maintain adequate security measures in light of the size andor nature of your function you will provide at your expense security personnel supplied by a reputable licensed guard or security agency doing business in the city or county in which we are located which agency will be subject to our approval Such security personnel may not carry weapons Your catering and event managers can assist in locating security for hire Back to Resource Information SHIPPING AND RECEIVING Packages for functions may be delivered to the hotel up to three (3) days prior to the eventconvention Arrangements must be made through your CateringEvent Manager for storage Please note that the hotel storage facilities are extremely limited Please do not ship valuables We cannot be responsible for contents Please contact your CateringEvent Manager for pricing and storage arrangements When shipping materials to the hotel please include the following information on all packages to insure proper delivery and storage Conference Name Event Dates Client Guest Name

53

Hold for Arrival (arrival date) Attention ltyour cateringevent contactgt Hotel Name Address City State ZIP Phone Fax Number of packages in that shipment We also recommend that you have a packing slip both inside and outside of each package Guests will be responsible for the packing and return of all packages Receiving handling and shipping charges may apply No COD packages will be accepted The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC) Shipping from the Hilton The Hilton Clearwater Beach utilizes FedEx and US Postal Service for our shipping needs Please see your CateringEvents Manager for pick-up and delivery schedules A Freight-Forwarding Form should be obtained from your CateringEvent Manager and completely filled out for shipping Back to Resource Information SHOPPING There are many shops within walking distance from the Hilton Clearwater Beach Countryside Mall with more traditional stores and shopping is located 20 minutes away Please contact the Bell Stand for directions Back to Resource Information SIGNAGEBANNERS In order to maintain a quality image for all Hotel guests there are a few things we ask of you during your stay Only professionally printed signage is allowed in the meetingconvention areas These signs can be used with easels or in sign stands No handwritten signs or flipcharts are allowed outside the meeting rooms No banners can be hung along the walls of the Public Areas Banners may be hung from the skirting of the hospitality desks and at outdoor functions Hotel personnel must provide the labor to hang the signs at a fee of $45 - $75 each In addition nothing is to be placed over exit doors or located to conceal or obscure any exit Back to Resource Information

54

SITE INSPECTIONPRE-PLANNING Site Inspections can be coordinated with a Sales Manager or CateringEvents Manager Back to Resource Information SMOKING The Hilton Clearwater Beach is 100 smoke-free anywhere inside the hotel The Smokerrsquos Oasis is located on the Lobby Level outside of the South East Corner of the Hotel Back to Resource Information SOUND SYSTEM Some hotel meeting rooms and ballrooms have a basic sound system Please contact your CateringEvent Manager with questions There may be fees assessed for certain hookups as well as hourly labor charges Anchor systems or supplemental systems will be required for all outdoor locations Please make note of the hotelrsquos noise curfews No sound system functions can take place outdoors before 800 am and all outdoor evening functions must end no later than 1100 pm Back to Resource Information SPECIAL MEAL REQUESTS Please consult with your CateringEvent Manager for any special meal requests The Hilton Clearwater Beach Executive Chef is pleased to accommodate your requests to the best of his abilities Back to Resource Information SPORT Sustainable Property Operations Results Tracking SPORT is an integrated performance based system built into our HEAT system that looks at all of the key focus areas in terms of sustainability and operational best practices Your CateringEvent Manager can share detailed information Back to Resource Information STORAGE Storage for your advance boxes and convention supplies is quite limited at the Hilton Clearwater Beach If you are anticipating shipping a large volume of materials we suggest you consult your CateringEvent Manager as soon as possible to reserve a room or plan to utilize an area in your office or hospitality room set up Hotel cannot provide security If shipping valuables please make arrangements to hire and pay for outside security Back to Resource Information

55

SUITES Please refer to the Suites Section on Page 3 Back to Resource Information SUSTAINABILITY Mission Statement Hilton Worldwide will manage our business through a lens of sustainability to benefit this generation and those that follow Through action and innovation we will lead our industry in projects and programs that

bull Enhance the guest experience bull Engage our employees bull Improve operational efficiency bull Advance building design bull Strengthen our partnerships bull Serve our communities bull Protect our global environment bull Enrich our Family of Hotels

Back to Resource Information TAXES The current Florida State Tax is 7 The current Pinellas County Bed Tax is 5 All goods and services are subject to state tax including but not limited to food beverage labor and gratuities Back to Resource Information TAXICABS For the city of Clearwater Beach there are a total of taxi companies available to our guests The Hilton Clearwater Beach recommends Yellowcab at 727 799 2222 The standard rate for transfers from the Tampa International Airport to the Hilton Clearwater Beach is approximately $5000one way plus gratuity Back to Resource Information TELEPHONESTELECOMMUNICATIONS The following types of telephones are available for guests meeting and convention service and administrative staff Please advise your event and catering managers if you need the use of a phone for your program Dial ldquo9rdquo line

bull Used for in-house local and toll-free calls only Price is $5000++ per day

56

Dedicated Analog Phone Line The installation fee is $10000 plus tax plus price of all calls DID lines can be used for Long Distance minimal PC and fax can work as well DID Lines The following are enhancements that can be added to a DID Line Ibahn wireless connections $2500 per day or (20) connections at $22500 Hard wired connections $7500 per day Broadband Access ndash please contact your event service or catering manager Guest Room Calls Type of Call Instructions Rates Direct Dial-Bill to Room EMERGENCY 9+911 No Charge Room to Room No Charge Local 9+Number $100 connecting fee plus local rate 8008888xx toll free 9+1+Number $100 connecting fee plus local rate Long Distance 9+1+Number $100 connecting fee plus local rate ATampT Operator assisted International 9+011+CC+CC+Number $100 connecting fee plus ATampT Operator assisted rate (by country) Local Long Distance and International Calls will be billed to your account if the phone rings more than (7) times connect with voice message or the other person picks up Applicable Taxes will be added Rates subject to change You may obtain free rate information at any time by dialing 9+00 and ask the ATampT Operator for the rate of an Operator Assisted Call Hilton subscribes to ATampT Long Distance and Operator Services You have the right to reach other long distance carriers from the telephone and you may do so by dialing the access code provided by that carrier Voice Mail Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out To hear messages if the red light is flashing on your guest room telephone 1 Lift the receiver 2 Press MESSAGE key 3 Follow recorded instructions Should you require assistance while using Voice Mail simply press the ldquordquo key at any time

57

Video Teleconferencing We have video conferencing equipment - can be installed in all public space rooms Back to Resource Information TENTS Please contact your CateringEvent Manager regarding rental of small tents Large tents can be installed at the Hilton Clearwater Beach Tents are provided by US Tent US Tent Rental Inc 2006 72 nd Drive East Sarasota FL 34243 (941) 727-3311 ustentrentalcom Back to Resource Information THEME PARTIES The Hilton Clearwater Beach is proud to present a complete package of signature theme parties Please discuss themes with your CateringEvent Manager and ask for a copy of our latest and most popular menus and productions Back to Resource Information TOURSSIGHTSEEING Please contact your CateringEvents Manager for details on Tours and Sightseeing excursions in Clearwater Beach Back to Resource Information TUXEDOSFORMAL WEAR If you are anticipating a large delivery of tuxedos on site please advise your CateringEvent Manager in advance The following companies offer tuxedo rentals Menrsquos Warehouse 2719 Gulf to Bay Boulevard Clearwater FL 33759-4951 (727) 726-2262 menswearhousecom

Deolindas Tailoring amp Alterations 514 Park Street Clearwater FL 33756-5405 (727) 442-0045 deolindacom

Back to Resource Information

58

VOICE MAIL All guest rooms have a voice mail message service Group voice mails may be left however please note that this process is time consuming as each room number needs to be programmed individually Therefore labor fees may be assessed Please discuss any specific requests with your CateringEvent Manager Back to Resource Information WEATHER Depending on the season the weather at Clearwater Beach varies from a low of 50rsquo degrees to a high of 92 degrees Before visiting Clearwater Beach we recommend that guests check the local listings to determine the weather conditions Back to Resource Information WHEELCHAIRS If a guest requires a wheelchair we can arrange a rental for them at their own expense If a guest requests that we rent a wheelchair please note that we can coordinate the rental but will be unable to cover the expense The following companies have wheelchairs beach wheelchairs andor scooters for rent Fun Ride Rentals 400 Mandalay Ave Clearwater Beach FL 33767 (727) 519-3008 Hours of operation Monday ndash Saturday 1000am-Sunset Sunday 1100am-Sunset Back to Resource Information WIRED PAYMENT If you would like to have payment wired please notify your CateringEvent Manager and instructions will be faxed to you Back to Resource Information

59

WORSHIP SERVICES The following is a list of nearby locations Baptist Skycrest Baptist Church 125 N Belcher Road Clearwater FL 33765 (727) 791-7107 skycrestfamilyorg Catholic St Brendanrsquos Catholic Church 245 Dory Passage Clearwater Beach FL 33767 (727) 443-5485 stbrendancatholicorg

Christian Central Christian Church 1200 Keene Road South Clearwater Florida 33756 (727) 446-0988 clearwaterdisciplesorg

Jehovahrsquos Witness Jehovahs Witnesses Clearwater Congregation 1745 Weston Drive Clearwater FL 33755 (727) 442-9266 watchtowerorg Jewish Temple Bnai Israel 1685 South Belcher Road Clearwater FL 33764-6594 (727) 532-3829 templebnaiisraelclworg Lutheran St Paulrsquos Lutheran Church 407 South Saturn Avenue Clearwater FL 33755-6597 (727) 446-7718 stpaulsclearwaterorg

Methodist First United Methodist Church 411 Turner Street Clearwater FL 33756-5328 (727) 446-5955 fumc-clwcom Mormon Church of Jesus Christ of LDS 1740 North Highland Avenue Clearwater FL 33755-2104 (727) 446-9320 cofchristorg Pentecostal Bridge of Love Ministries 1329 North Highland Avenue Clearwater FL 33755-3416 (727) 445-9660

Protestant Holy Trinity Episcopal Church 3200 North McMullen Booth Road Clearwater FL 33761-2009 (727) 796-5514 holytrinityclworg

Back to Resource Information ZIP-OUT CHECKOUT With Zip Checkout your room folio is at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 150 to Checkout Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Back to Resource Information

60

FORMS

bull CREDIT CARD AUTHORIZATION

bull CREDIT APPLICATION

bull MISCELLANEOUS REQUEST FORM

bull PLANNING CHECKLIST

HILTON CLEARWATER BEACH

CREDIT CARD PAYMENT AUTHORIZATION FORM Please complete all areas below Incomplete requests may be rejected This form must be received at least 5 business days prior to the Check-In or by specified date in Event Contract to ensure acceptance of the credit card to be charged Do not send completed form by email FAX COMPLETED FORM TO [INSERT FAX ] ATTN ________________________________ HOTEL USE ONLY Date _____________________________ Guest Group Name Check-In Event Date Name of PersonGroup Making Reservation Phone Authorized Amount Approval Code Date CARDHOLDER - Please complete the following section and signdate below Cardholder Name as it Appears on Credit Card Cardholder Billing Address City State Zip Daytime Business Telephone Evening Telephone Credit Card Number Expiration Date Credit Card Type (Circle one) VisaMasterCard American Express Discover JCB Diners Club Credit Card Issuing Bank Name Bank Phone Number (from back of your credit card) I agree to cover the following categories of charges (Please circle) All Charges Room amp Tax Food amp Beverage Retail Recreation I agree to cover the above categories of charges up to a Maximum Amount of $ __________________ DIRECT BILL ACCOUNT PAYMENTS ONLY Name on InvoiceStatement _______ ______ Date on InvoiceStatement InvoiceStatement Number _________________________ ______________ Authorized Amount $_______________________ Note Charges for room and tax group deposits or direct bill account payments will be charged to your credit card immediately Any incidental charges circled above will be charged at the time of check-out Amount to be immediately charged to credit card for room and taxes or deposit $______________ Final Balance Billed to Credit Card (hotel use only) $_______________ By signing below you authorize the hotel to charge your credit card immediately for the amount indicated above up to the ldquoMaximum Amountrdquo indicated above You further acknowledge that if ldquoall chargesrdquo has been selected then all guestgroup related charges (less Deposit) will be charged to the above card number at the time of check-out or event conclusion Cardholder Signature Date

HOTEL NAME Hilton Clearwater Beach Resort SALES OFFICE (727) 298-1493 ADDRESS 400 Mandalay Avenue FAX (727) 461-1768

Clearwater Beach FL 33767 MAIN LINE (727) 461-3222

CREDIT APPLICATION Confidential Information

Name of Company Requesting Direct Billing

Address Telephone

City State CT Zip Dun amp Bradstreet Number Rating

Listed in Name of Group Name

Inclusive Booking Dates Group Contact Telephone

Address Fax

City Windsor State CT Zip DIRECT BILLING HAS BEEN REQUESTED AS INDICATED 1 Guest Room Accounts All charges for specified guests - provide list Room and tax only for specified guests - provide list 2 Catering All cateringbanquet charges 3 Miscellaneous Provide list BANK REFERENCES Bank Name Contact Full Address City State Zip Telephone Account ABA HOTEL REFERENCES (Most Recent History) Hotel Name Dates

Full Address Telephone City State Zip Hotel Name Dates

Full Address Telephone City State Zip AGREEMENT amp RELEASE I (We) agree if credit is extended to pay the amount due upon receipt of the first statement In accordance with the Privacy Act Freedom of Information Act the Fair Credit Reporting Act and any similar federal state or local statutory or common laws or regulations I (We) expressly authorize the above-named references any credit reporting agency any law enforcement agency (federalstatelocal) and any person or entity with knowledge of information relevant to this request for credit to release this information to the hotel (together with its owners partners parent subsidiaries and affiliates and their officers directors agents and employees ldquoHotelrdquo) and Hotel to request obtain and use such information as it sees fit I (We) hereby agree to release indemnify defend and hold harmless Hotel and any all other persons or entities including without limitation those providing information from any and all liability for losses claims injuries liabilities and damages of whatever kind or nature whether known or unknown including without limitation those based upon defamation invasion of privacy and rights of publicity and personality which may at any time arise or accrue to me (us) or my (our) heirs successors parents subsidiaries assigns officers directors employees agents or other persons or entities claiming by or through us on account of provision of such information or reliance on such information or on other information gathered pursuant thereto and hereto I (We) hereby authorize this Credit Application and release to be shown and delivered to such persons with a copy of this Credit Application and release to be as valid as the original

Authorized Signature _________________________________________________________ Date _______________________

DO NOT WRITE BELOW THIS LINE -- FOR OFFICE USE ONLY Estimated Amount of Charges -- To be Completed by Originator

Rooms $ Credit Approved By CateringBanquet $ Date Meeting Room Rental $ Credit Limit $ Other $ Credit Denied

Total $ Advance Deposit Required $ Deposit Received $ File Sales Rep M amp C Rep Catering Rep

(Always Attach Copy of Contract)

MISCELLANEOUS SERVICES REQUEST FORM

Return form to

INTERNET CONNECTIONS

Description Daily Price Quantity Description Start Date

End Date

Total Days Selected Subtotal

iBAHN Wireless Connection $2500 1 $000 iBAHN Environment (20 Connections) $25000 1 $000 iBAHN Hard Wired Connection $7500 1 $000

TOTAL INTERNET REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

PHONE LINES

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

Dial 9 Line $5000 1 $000 Dedicated Analog Phone Line $10000 1 $000

TOTAL PHONE LINE REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

BANNERS

Description Hanging Fee Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

8 Feet or Less $4500 1 $000 9 Fee or More $7500 1 $000

TOTAL BANNER REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

ELECTRICAL

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

60 Amp Power Drop $20000 1 $000 120 Amp Power Drop $30000 1 $000 220 Amp - 3 Phase Contact your CSM 1

(Smaller items such as extension cords and power strips will be billed through PSAV) TOTAL ELECTRICAL REQUEST

$000

(Total includes 21 Service Charge amp 7 Tax)

KEYS amp LOCKS

Description Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

4 Keys or Less Complimentary 1 $000 Additional Keys $500 1 $000 Lock Change $15000 1 $000

(Keys not returned will result in a $2500 per key charge) Total Key amp Lock Charges

$000

(Total includes 21 Service Charge amp 7 Tax)

PAYMENT INFORMATION Total Charges $000 Please charge total to my Master Account Guest Room Check (Must be received prior to event) Credit Card Ex Date Name as it Appears on the Card By my signature I certify that I am authorized to obligate myself or my company for the above expenses

SIGNATURE

Planning Checklist CHECKLIST BY DUE DATE Date Task

EM to provide POG Rapid and GLM instructions (At 1 year out or prior to registration opening)

EM to forward application for Credit (1 year out)

EM to send weekly pu reports starting 8 weeks prior to cut-off (Individual Call-In Only)

Client to return completed Credit application (6 months out)

EM to provide confirmation numbers to Client within 3 days of receiving rooming list

EM to send cut-off letter 1 week prior to cut-off (All Blocks)

EM to forward Hold Harmless Agreement to ClientVendors (45 days out) Client to provide Rooming List to EM (at cut-off)

Client to send FampB menus and Meeting Room Sets to EM (30 days out)

Client to return Hold Harmless and Proof of Insurance (20 days out)

EM to complete Resume and send to client for final approval (15 days out)

Client will communicate VIP Staff amp Sub-block needs (Date to be prior housing opening)

EM to confirm all space contracted (at time of turnover) Updated Program to Hotel by Client (Contracted date) EM to send menursquos to Client

EM to send BEOrsquos to Client for Review (within 5 business day of receiving)

Client to forward all Changes to EM (within 2 business day receiving BEOrsquos) Pre-Con amp Post-Con DatesTimes established

EM to confirmforward concessions to Client (compsairport transfersupgradesparking) (at cut-off)

EM to forward outstanding Resume questions to Client (30 to 20 days out) Client to return Resume items to EM (20 to 15 days out)

Client to approve Resume before distributed to Staff (14 to 11 days out)

EM to establish time for Master Account Review while On-Site (30 to days out) Client return signed letter prior to cut-off (All Blocks) Client to assign concessions (30 to 20 days out)

  • Hilton Clearwater Beach
  • Meeting amp Event Resource Guide
  • Hilton Clearwater Beach
  • 400 Mandalay Avenue
  • Clearwater Beach Florida 33767
  • Hiltoncom
  • Hiltonclearwaterbeachcom
    • Table of Contents
    • Guest Rooms
    • Suites
      • Clearwater Beach Club
        • RESOURCE INFORMATION
        • A
        • Advertising Opportunities
        • Affiliates
        • Airline Information
        • Amenities
        • Americans with Disabilities Act (ADA)
        • AudioVisual
        • Automated Teller Machines
        • B
        • Baby-Sitting Services
        • Balloons
        • Banks
        • Banquet Beverage Selection
        • Banquet Curfews
        • Banquet Equipment
        • Banquet Menu Selection
        • Banquet Terms and Conditions
        • Bell Services
        • Billing
        • Box Lunches
        • Business Center
        • BusBus Companies
        • C
        • Car Rental Agencies
        • Cash Paid Outs
        • Cash Paying Guests
        • Changing FacilitiesDay Use
        • Check Cashing Privileges
        • Check-In and Checkout
        • Coffee Maker
        • Concierge
        • Credit Cards
        • Credit Policy
        • Currency Exchange
        • D
        • Decorations
        • Destination Management Companies (DMC)
        • Deposits
        • Diagrams
        • Dietary Requirements
        • Doctors on Call
        • Drug Stores
        • Dry Cleaning
        • E
        • eEvents
        • Electrical
        • Elevators
        • Emergency Procedures
        • Entertainment
        • Environmental Commitment
        • Executive Meeting Packages
        • Exhibits
        • F
        • Fax Machines
        • Fax Numbers
        • Fire Codes
        • Fitness Center
        • Flags
        • FloralFlorist
        • Freight Elevator
        • G
        • Gift Certificates
        • Gift Ideas
        • Golf Course Information
        • Gratuities
        • Group Reservations Identification Program (GRIP)
        • Group Check-In Arrival and Departures
        • Guest List Manager
        • Guest Rooms
        • Guest Room Deliveries
        • Guest Service Hotline
        • H
        • Hair Salon
        • Heat
        • Hospitality Desks
        • Hotel FactsHistory
        • Hotel Map
        • Housekeeping
        • I
        • In Conjunction With (ICWrsquos)
        • Indemnification
        • In-Room Dining
        • InterpretationTranslation Services
        • Internet Services
        • J
        • K
        • Key Cards
        • Key Hotel Contacts
        • Kosher
        • L
        • LaundryValet
        • Limousine Services
        • Linen Selection
        • Liquor Laws
        • Load-InLoad Outs (Production Decor amp Staging)
        • Loading Dock
        • Local Information
        • Lost and Found
        • Luggage Storage
        • M
        • Manager on Duty (MOD)
        • Mail Services
        • Master Accounts
        • Medical FacilitiesServices
        • Meeting Room Capacities
        • Meeting Room Deliveries
        • Meeting Room Rental
        • Meeting Room Set Standard
        • MusicMusicians
        • N
        • NewspapersPublications
        • O
        • Office EquipmentSupplies
        • Off Premise Catering
        • P
        • Package Room
        • Parking
        • Personalized Group Web Page
        • Pets (policies)
        • Photography
        • Pianos
        • Pools
        • Post-Convention Meeting
        • Post Event Report
        • Posting of Events
        • Pre-Convention Meeting
        • Printing Services
        • Production Guidelines
        • Public Transportation
        • Pyrotechnics
        • Q
        • R
        • RadiosPagersNextels
        • Recycling
        • Registration Assistance
        • Registration Desks
        • Reservations (RAPID)
        • RestaurantsLounges
        • Restaurant Reservations
        • Restrooms
        • Resumes
        • Robes
        • RopesStanchions
        • S
        • SafesSafety Deposit Boxes
        • Security
        • Shipping and Receiving
        • Shopping
        • SignageBanners
        • Site InspectionPre-planning
        • Smoking
        • Sound System
        • Special Meal Requests
        • Storage
        • Suites
        • Sustainability
        • T
        • Taxes
        • Taxicabs
        • TelephonesTelecommunications
        • Tents
        • Theme Parties
        • ToursSightseeing
        • TuxedoFormalwear
        • U
        • V
        • Voice Mail
        • W
        • Weather
        • Wheelchairs
        • Wired Payment
        • Worship Services
        • X
        • Y
        • Z
        • Zip-Out Checkout
        • AFFILIATES
        • AIRLINE INFORMATION
        • AMENITIES
        • AMERICANS WITH DISABILITIES (ADA)
        • AUDIOVISUAL
        • AUTOMATED TELLER MACHINES
        • BABY-SITTING SERVICES
        • BALLOONS
        • BANKS
        • BANQUET BEVERAGE SELECTION
        • BANQUET EQUIPMENT
        • BANQUET MENU SELECTION
        • STANDARD BANQUET TERMS AND CONDITIONS
        • BELL SERVICES
        • BILLING
        • BOX LUNCHES
        • BUSINESS CENTER
          • Jolley Trolley Transportation
            • CAR RENTAL AGENCIES
            • CASH PAID OUTS
            • CASH PAYING GUESTS
            • CHANGING FACILITIESDAY USE
            • CHECK-IN AND CHECKOUT
              • Early Departure
              • Late Departure
              • Satellite Check-In
              • Zip Checkout
              • Kiosks
                • CONCIERGE
                • CREDIT CARDS
                • CREDIT POLICY
                • CURRENCY EXCHANGE
                  • Del Sol of Clearwater
                    • 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039
                      • DECORATIONS
                      • DESTINATION MANAGEMENT COMPANIES (DMC)
                      • DEPOSITS
                      • DIAGRAMS
                      • DIETARY REQUIREMENTS
                      • DIRECTIONS TO THE HOTEL
                      • DOCTORS ON CALL
                      • DRY-CLEANING ndash See LaundryValet
                      • ELECTRICAL
                      • ELEVATORS
                      • EMERGENCY PROCEDURES
                      • ENTERTAINMENT
                      • EXECUTIVE MEETING PACKAGES
                      • The Hilton Approach To Online Meeting Planning
                      • FAX MACHINES
                      • FAX NUMBERS
                      • FIRE CODES
                      • FITNESS CENTER
                      • FLAGS
                      • FLORALFLORIST
                      • FREIGHT ELEVATOR
                      • GIFT IDEAS
                      • GOLF COURSE INFORMATION
                        • Golf Course Information
                          • GRATUITIES
                          • Group Reservations Identification Program (GRIP)
                          • GROUP CHECK-IN ARRIVALS AND DEPARTURES
                          • GUEST ROOMS
                          • GUEST ROOM DELIVERIES
                          • GUEST SERVICE HOTLINE
                          • HAIR SALON
                          • HOSPITALITY DESKS
                          • HOTEL FACTSHISTORY
                          • HOTEL MAP
                          • HOUSEKEEPING
                          • IN CONJUNCTION WITH (ICWrsquos)
                          • IN-ROOM DINING
                          • INTERPRETATIONTRANSLATION SERVICES
                          • INTERNET SERVICES
                          • KEY CARDS
                            • (Customized) KEY CARDS
                              • KEY HOTEL CONTACTS
                              • KOSHER
                              • LAUNDRYVALET ndash See Dry Cleaning
                              • LIMOUSINE SERVICES
                              • LINEN SELECTION
                              • LIQUOR LAWS
                              • LOAD-INLOADOUT (Production Deacutecor and Staging)
                              • LOADING DOCK
                              • LOCAL INFORMATION
                              • LOST AND FOUND
                              • LUGGAGE STORAGE
                              • MANAGER ON DUTY (MOD)
                              • MAIL SERVICES
                              • MASTER ACCOUNTS
                              • MEDICAL FACILITIESSERVICES
                              • MEETING ROOM CAPACITIES
                              • MEETING ROOM DELIVERIES
                              • MEETING ROOM RENTAL
                              • MUSICMUSICIANS
                              • NEWSPAPERSPUBLICATIONS
                              • OFFICE EQUIPMENTSUPPLIES
                              • Please contact your CateringEvents Manager for details
                              • PARKING
                              • PERSONALized GROUP WEB PAGE
                              • PETS (Policy)
                              • PIANOS
                              • POST-CONVENTION MEETING
                              • POST EVENT REPORT
                              • POSTING OF EVENTS
                              • PRE-CONVENTION MEETING
                              • PRINTING SERVICES
                              • PRODUCTION GUIDELINES
                              • PUBLIC TRANSPORTATION
                              • PYROTECHNICS
                              • RADIOSPAGERSNEXTELS
                              • RECYCLING
                              • REGISTRATION ASSISTANCE
                              • REGISTRATION DESKS
                              • RESERVATIONS RAPID Reservations Automated Processing Input and Delivery System
                              • RESTAURANTSLOUNGES
                              • RESTAURANT RESERVATIONS
                              • RESTROOMS
                              • RESUMES
                              • ROPESSTANCHIONS
                              • SAFESSAFE DEPOSIT BOXES
                              • SECURITY
                              • SHIPPING AND RECEIVING
                                • Shipping from the Hilton
                                  • SHOPPING
                                  • SIGNAGEBANNERS
                                  • SITE INSPECTIONPRE-PLANNING
                                  • SMOKING
                                  • SOUND SYSTEM
                                  • SPECIAL MEAL REQUESTS
                                  • SPORT
                                  • STORAGE
                                  • SUITES
                                  • Sustainability
                                  • TAXES
                                  • TAXICABS
                                  • TELEPHONESTELECOMMUNICATIONS
                                    • Dial ldquo9rdquo line
                                    • Dedicated Analog Phone Line
                                    • DID Lines
                                      • Type of Call Instructions Rates
                                        • Video Teleconferencing
                                          • TENTS
                                          • THEME PARTIES
                                          • TOURSSIGHTSEEING
                                          • TUXEDOSFORMAL WEAR
                                          • VOICE MAIL
                                          • WEATHER
                                          • WHEELCHAIRS
                                          • WIRED PAYMENT
                                          • WORSHIP SERVICES
                                          • ZIP-OUT CHECKOUT
                                          • Hilton Clearwater Beach
                                          • Credit Card Payment Authorization Form
Page 5: Hilton Clearwater Beach Meeting & Event Resource Guide

5

Palm Suite

Royal Suite

6

FUNCTION SPACE

7

Meeting Room Floors MAIN LEVEL | LOWER LEVEL

MAIN LEVEL Maximum number of people per seating style

Agave Office Suite 765 4117 x 3317 8 9 16 0 0 12 9 12

Citrus 646 3800 x 1700 8 30 50 40 50 40 27 0

Coral 425 1700 x 2500 9 21 35 24 25 18 20 0

Dolphin 425 1700 x 2500 9 21 35 24 25 18 20 0

Executive Conference 891 2700 x 3300 9 27 50 50 50 16 24 0

Grand Ballroom 9821 6100 x 16100 na 650 1300 800 1200 0 0 0

Grand Ballroom Foyer 4164 14625 x 2750 8 0 0 0 350 0 0 0

Grand Ballroom-Salon A 640 2000 x 3200 9 27 50 40 50 20 24 0

Grand Ballroom-Salon ABC

1952 6100 x 3200 9 120 200 150 175 38 50 0

Grand Ballroom-Salon B 640 2000 x 3200 9 27 50 40 50 20 24 0

Grand Ballroom-Salon C 640 2000 x 3200 9 27 50 40 50 20 24 0

Grand Ballroom-Salon D 1708 6100 x 2800 14 96 180 110 150 40 40 0

Grand Ballroom-Salon E 2196 6100 x 3600 14 140 250 180 200 40 60 0

Grand Ballroom-Salon F 1952 6100 x 3200 14 120 200 150 175 40 50 0

Grand Ballroom-Salon G 2013 6100 x 3300 9 120 200 150 145 40 50 0

Manatee 350 1400 x 2500 9 18 30 16 25 18 20 0

Mandalay 1080 2000 x 5400 9 36 75 70 75 32 0 0

Mangrove 714 5100 x 1400 8 48 75 60 80 30 27 0

Marlin 425 1700 x 2500 9 21 35 24 25 18 20 0

Palm Boardroom 360 1200 x 3000 8 0 0 12 0 12 0 0

Tarpon 425 1700 x 2500 9 21 35 24 25 18 20 0

Waters Edge A 856 2600 x 3050 8 48 75 50 85 24 30 34

8

Waters Edge B 980 3017 x 3050 8 48 75 50 85 24 30 34

Waters Edge Ballroom 2708 8317 x 3050 8 90 150 180 300 0 0 0

Waters Edge C 882 2700 x 3050 8 48 75 50 85 24 30 34

White Sands 407 1633 x 2542 8 24 44 30 25 18 21 22

LOWER LEVEL

Meeting Complex 20000 na 9 0 0 0 0 0 0 0

9

DINING

Reflections Our laid back restaurant features delicious dining overlooking the Gulf of Mexico Serves breakfast lunch amp dinner daily from 700 am ndash 1000 pm Casual attire

Sand Bar amp Grill Enjoy a sun-splashed atmosphere poolside dining at this charming outdoor restaurant serving lunch and dinner Open daily weather permitting from 1100 am ndash 800 pm Beach attire

10

Tiki Bar Our Tiki Hut provides a fun playful setting to enjoy your favorite beverages while relaxing directly on the beach Open daily weather permitting from 1100 am ndash 730 pm Beach Attire

Coasters Lounge Stop by this laid back Lounge for your favorite libation while watching spectacular sunsets morning coffee bar light lunch appetizers and late night menu available Open daily from 600 am ndash 1200 am weekends until 100 am Casual attire

11

Clearwater Beach Club Our Breezy Hideaway is among the best Whether itrsquos sun or shade cruising the wave tops or snorkeling the depths below the Hilton Clearwater Beach is your choice for oceanfront recreation Escape to our beachfront hotel -- where the friendly staff at our Beach Services Desk will help chart your course to paradise From complimentary towels and umbrella and cabana rentals to the only beachfront food and beverage service in the Clearwater area we work hard so you never have to Forgot something Head to our Beach Club Shop for snacks beverages ice cream sunscreen sunglasses beach and water toys cameras koozies visors totes t-shirts and more Beach Club membership is optional and offers a great deal which includes

bull Daily beach chair and umbrella usage including ldquosunsetrdquo rentals bull Savings on Fun Ride rentals water sports rentals Fun Factory activities for kids

and Beach Shop Merchandise bull Daily cocktail specials offered in hotel restaurants the cocktail lounge and the

Tiki Bar bull Discount on all dinner entreacutees and breakfast buffet bull Discount on sunset picnic basket dinner

Cabana rentals available Available all day or just for the afternoon rental available at $2500 and options include Beach Rentals - Full Day ndash 9 am - 5 pm

bull 2 Chairs with Umbrella bull 2 Chairs with Cabana

Beach Rentals - Half Day ndash 1 pm ndash 5 pm

bull 2 chairs with umbrella bull 2 chairs with cabana

12

RESOURCE INFORMATION A Advertising Opportunities Affiliates Airline Information Amenities Americans with Disabilities Act (ADA) AudioVisual Automated Teller Machines B Baby-Sitting Services Balloons Banks Banquet Beverage Selection Banquet Curfews Banquet Equipment Banquet Menu Selection Banquet Terms and Conditions Bell Services Billing Box Lunches Business Center BusBus Companies C Car Rental Agencies Cash Paid Outs Cash Paying Guests Changing FacilitiesDay Use Check Cashing Privileges Check-In and Checkout Coffee Maker Concierge Credit Cards Credit Policy Currency Exchange

13

D Decorations Destination Management Companies (DMC) Deposits Diagrams Dietary Requirements Directions to the Hotel Doctors on Call Drug Stores Dry Cleaning E eEvents Electrical Elevators Emergency Procedures Entertainment Environmental Commitment Executive Meeting Packages Exhibits F Fax Machines Fax Numbers Fire Codes Fitness Center Flags FloralFlorist Freight Elevator G Gift Certificates Gift Ideas Golf Course Information Gratuities Group Reservations Identification Program (GRIP) Group Check-In Arrival and Departures Guest List Manager Guest Rooms Guest Room Deliveries Guest Service Hotline

14

H Hair Salon Heat Hospitality Desks Hotel FactsHistory Hotel Map Housekeeping I In Conjunction With (ICWrsquos) Indemnification In-Room Dining InterpretationTranslation Services Internet Services J K Key Cards Key Hotel Contacts Kosher L LaundryValet Limousine Services Linen Selection Liquor Laws Load-InLoad Outs (Production Decor amp Staging) Loading Dock Local Information Lost and Found Luggage Storage M Manager on Duty (MOD) Mail Services Master Accounts Medical FacilitiesServices Meeting Room Capacities Meeting Room Deliveries Meeting Room Rental Meeting Room Set Standard MusicMusicians N NewspapersPublications

15

O Office EquipmentSupplies Off Premise Catering P Package Room Parking Personalized Group Web Page Pets (policies) Photography Pianos Pools Porterage Post-Convention Meeting Post Event Report Posting of Events Pre-Convention Meeting Printing Services Production Guidelines Public Transportation Pyrotechnics Q R RadiosPagersNextels Recycling Registration Assistance Registration Desks Reservations (RAPID) RestaurantsLounges Restaurant Reservations Restrooms Resumes Robes RopesStanchions

16

S SafesSafety Deposit Boxes Security Shipping and Receiving Shopping SignageBanners Site InspectionPre-planning Smoking Sound System Special Meal Requests Sport Storage Suites Sustainability T Taxes Taxicabs TelephonesTelecommunications Tents Theme Parties ToursSightseeing TuxedoFormalwear U V Voice Mail W Weather Wheelchairs Wired Payment Worship Services X Y Z Zip-Out Checkout

17

ADVERTISING OPPORTUNITIES The hotel offers groups and their affiliatersquos opportunities to sponsoradvertise during the specified dates of the meetingexhibit Your Event Services manager will provide detailed information and can discuss other ideas not listed below Logo products eg keycards cocktail napkins to go lunch boxes etc Video Channel Plasma Screens BannersSignage

Back to Resource Information AFFILIATES Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space will work directly with our Event Services Department All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all affiliates should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the CateringEvent Services Department to set up food beverage and billing arrangements Back to Resource Information AIRLINE INFORMATION Airport Information The nearest airport is the Tampa International Airport located 20 miles approximately 30-35 minutes from Hilton Clearwater Beach wwwtampaairportcom

Airline Handled By Airside

Ticketing amp

Baggage Claim

Curbside Check-in Phone

Air Canada

E RED N (888) 247-2262

Air Tran

A RED Y (800) AIRTRAN

Air Wisconsin

F BLUE Y (920) 739-5123

American

F BLUE Y (800) 433-7300

18

Atlantic Southeast

Airlines Delta E BLUE N (800) 221-1212

British Airways

F RED N (800) 247-9297

Cape Air

Continental A RED Y (800) 525-0280

Cayman Airways

F RED N (800) 422-9626

COMAIR

Delta E BLUE Y (800) 221-1212

Continental Airlines

A RED Y (800) 525-0280

Continental Connection

Continental A RED Y (800) 525-0280

Continental Express

Continental A RED Y (800) 525-0280

Delta Air Lines

E BLUE Y (800) 221-1212

Freedom Airlines

Delta E BLUE N (800) 221-1212

Frontier

Continental C RED N (800) 432-1359

Gulfstream International

Continental A RED Y (800) 525-0280

Jet Blue

A BLUE Y (800) 538-2583

KLM

E BLUE Y (800) 225-2525

Spirit C RED N (800) 452-2022

19

Midwest Airlines

Republic Airways

US Airways F BLUE Y (800) 428-4322

Southwest Airlines

C RED Y (800) 435-9792

Spirit Airlines

C RED N (800) 772-7117

Sun Country Airlines

(seasonal) Delta E BLUE N (800) 359-6786

United

E RED Y (800) 241-6522

US Airways

F BLUE Y (800) 428-4322

WestJet

F RED N (800) 538-5696

Back to Resource Information

20

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left Super Shuttle provides door-to-door airport shuttle transportation throughout the United States wwwsupershuttlecom AMENITIES The Room Service department is happy to service your group gift and amenity needs You may choose from the list of amenities below or advise your CateringEvent Manager of your specific preferences or budgeting guidelines All amenity pricing excludes state sales tax gratuity and delivery fee Room service gratuity is currently 18 For a standard delivery the fee is $300 Back to Resource Information AMERICANS WITH DISABILITIES (ADA) The Hotel represents that the Hotel facilities being rented or reserved by you including guest rooms common areas and transportation services are and will be in substantial compliance with applicable public accommodation obligations under the Americans with Disabilities Act You agree that one week in advance of your event you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space You agree that you will be responsible for the procurement and payment of all charges for any and all auxiliary aids We will upon your request furnish you with the names of businesses you can contact to obtain these aids You also agree to be responsible for compliance with the ADA in the set up and conduct of meetings for your event Back to Resource Information AUDIOVISUAL We have chosen Presentation Services as our Event Technologies provider They share our dedication to customer service and have the technical expertise to meet your audio visual needs They may be reached at 727-446-7741 Back to Resource Information AUTOMATED TELLER MACHINES There is an ATM conveniently located on the lobby level by the Executive Meeting Room There is also an ATM located right across the street at the Suntrust Bank Back to Resource Information

21

BABY-SITTING SERVICES The following childcare companies are licensed bonded insured and CPR trained Parents should arrange directly with the company selected None of the babysitting agencies are affiliated with the hotel and as such the hotel is not responsible for the services rendered by these agencies The fees for babysitting services vary by vendor and holiday rates may also apply Direct payment is required to the vendor No room charges or master billing for babysitting services is permitted Nannies who care wwwnannieswhocarecom 1-866-931-1333 Back to Resource Information BALLOONS There is a $2500 clean up fee for the use of helium balloons We do not allow helium balloons outside on our deck due to environmental concerns All helium tanks must be in an approved safety stand or cart There must be prior written approval for the use of all displays andor decorations proposed by guest Please see the Banquet Event Order (BEO) for other specific contractual information Back to Resource Information BANKS Southtrust Bank 130 Island Way Clearwater Beach FL (727) 441-8467 Southtrustcom Mon-Thurs 9am ndash 4pm

Fifth Third Bank 100 Island Way Clearwater FL (727) 449-1311 53com Mon-Fri 9am - 5pm

Bank of America 122 Island Way Clearwater FL (727) 447-3928 Bankofamericacom Mon-Thurs 9am ndash 4pm

Friday 9am ndash 6pm Friday 9am ndash 6pm SunTrust 423 Mandalay Avenue Clearwater FL 33767 727-447-0058 Suntrustcom Mon-Thurs 9am ndash 4pm Friday 9am ndash 6pm Back to Resource Information BANQUET BEVERAGE SELECTION The Hilton Clearwater Beach offers a choice of standard and premium beverages on banquet bars The following is a list of beverages currently offered by our beverage department for banquets As the availability of some of the items vary this list may or may not be complete and is subject to change Specialty items are available upon request

22

All banquet bars serve wines by the glass domestic and imported beers soft drinks juices mineral water and non-alcoholic beers and wines Blended drinks and champagne by the glass are available upon request Back to Resource Information BANQUET CURFEWS There is an outdoor function curfew of 1100 pm In accordance with State of Florida liquor laws all alcoholic beverage sales will begin at 1100am and conclude at 200am Back to Resource Information BANQUET EQUIPMENT Items in our banquet inventory are for your use at no additional charge Any equipment requested not in inventory which have associated costs will be passed on to your group For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information BANQUET MENU SELECTION We request that banquet menus room arrangements and other details pertinent to your convention be submitted to your CateringEvent Manager 30 days prior to your conference date We are happy to custom design menu proposals for your group and assist in selecting the proper menu items and program arrangements to ensure a successful event Specialty and theme parties may be designed to meet your particular needs Special meal requests can be accommodated Please advise your CateringEvent Manager in advance with any special dietary requirements Back to Resource Information

23

STANDARD BANQUET TERMS AND CONDITIONS 1 ASSIGNMENTCONFIRMATION OF FUNCTION SPACE The function space assigned indicates the space is tentatively being held and will be held on a definite basis upon signing of the Event Order (ldquoEOrdquo) The terms and conditions of any group sales or catering sales agreement previously signed regarding this event remain in force and the EO is intended to provide specific functionevent information in support of the original agreement If for any reason the function space reserved is not available for your event you agree that we may substitute space of appropriate size and comparable quality for your event If you plan to print or publish the assigned space please contact us first to confirm the room assignment 2 GUARANTEE OF ANTICIPATED REVENUE At least 72 hours (3 business days) before your event you must inform us in writing of the exact number of people who will attend your event The arrangements set forth on the reserve side of your EO will serve as the final arrangements for your event The services products fees etc as noted will be provided at the time of your event and you will be charged based on the event guarantee that you give us or the number of people indicated at the time you signed the sales agreement or the EO whichever is greater We will not undertake to serve more than 3 more than this guaranteed minimum 3 LABOR CHARGE If the guaranteed number for your event is less than 25 persons we will add a $7500 labor charge to your account This will be used to cover our costs of the event and will not be distributed as a service charge or gratuity to our employees working at your event 4 OVERTIME You agree to begin your event promptly at the scheduled start time and agree to have your guests invitees and other persons vacate the designated event space at the end time indicated on the final EO You further agree to reimburse us for any overtime wage payments or other expense incurred by us because of your failure to comply with these regulations 5 GRATUITY amp SERVICE CHARGE 21 of the food and beverage total plus applicable state or local tax will be added to your account as a gratuity and fully distributed to servers and where applicable bussers andor bartenders assigned to the Event 6 PRICE INCREASES There may be increases in prices due to unforeseen changes in market conditions at the time of your event We will communicate these increases to you in advance We will require written confirmation that you agree to pay these increased prices Alternatively we at our option may in such event make reasonable substitutions in menus and you agree to accept such substitutions 7 SET UP CHARGES Should extensive meeting room set-ups or elaborate staging be required there will be a set-up charge to cover Hotel costs and additional labor If equipment is necessary that exceeds Hotelrsquos inventory then you agree to pay for the cost of renting this additional equipment You agree to indemnify us for any damage caused to any Hotel property as a result of drayage related to your event whether caused by you your agents employees or contractors

24

8 OUTSIDE FOOD AND BEVERAGE Due to state law you may not bring into the Hotel alcoholic beverages You must obtain prior approval from us before you bring in any food or non-alcoholic beverages from outside sources A Hold Harmless Agreement and Liability Insurance are required if food or beverage products not purchased and served by Hotel staff are brought in for consumption by your guests Service fees will apply to any outside food or beverage served in our function space regardless if Hotel labor is required 9 AUXILIARY AIDS The Hotel represents and you acknowledge that the Hotel facilities being rented for you including guest rooms common areas and transportation services will be in compliance with our public accommodation requirements under the Americans with Disabilities Act You agree that you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space at least two weeks prior to your event You agree to pay all charges associated with the provision of such aids by the Hotel 10 PROMOTIONAL CONSIDERATIONS We have the right to review and approve any advertisements or promotional materials in connection with your function which specifically reference the Hilton name or logo Hilton does not offer or accept any terms or conditions which provide commissions rebates HHonors points or other forms of compensation related to revenue for food beverage room or equipment rental 11 CANCELLATION You may cancel this Agreement only upon giving written notice to us The parties agree and understand that in the event of a cancellation our actual damages would be difficult to determine Therefore you agree to pay the liquidated damages outlined in your sales agreement if any or the guarantee amount as set forth in paragraph 2 whichever is greater As products and services must be purchased and scheduled in advance notification seven (7) business days or less before the event will require all charges (including labor and service fees rentals and applicable taxes) for the final guarantee or contracted number of guests will be charged Additional damages may be owed for cancellation of your sleeping room contract 12 CONDUCT OF EVENT Group agrees to comply with all applicable federal state and local laws including health and safety codes and federal anti-terrorism laws and regulations including compliance with the provisions of 29 CFR part 470 and our rules copies of which are available from the hotelrsquos sales department Group agrees to cooperate with Hotel and any relevant governmental authority to ensure compliance with such laws You assume full responsibility for the conduct of all persons in attendance at your event and for any damage done to any part of our premises during the time of your event Should you require any rigging services for this event all such services must be arranged through the in-house AV provider or the Hotel and you will be responsible for all costs associated therewith Back to Resource Information

25

BELL SERVICES Our bell services department is responsible for the movement of your luggage and the delivery of all non-food and beverage amenities and golf bag handlingstorage Porterage charges will be set forth in your contract The current rate is $400 per person plus state tax and is subject to change Departure notices and bag pulls should be coordinated with your CateringEvent Manager Back to Resource Information BILLING Should you require a master account for billing purposes please complete and return our credit application Upon approval master accounts will be assigned per your instructions Please be sure to advise your CateringEvent Manager in advance for any specific instructions on how you would like your bill organized We recommend on-site daily review with the Group Billing Coordinator Back to Resource Information Back to Resource Information BOX LUNCHES Box lunches are available through the banquet department We can help you create your own customized lunch If you wish to order box lunches for your group your CateringEvent Manager will arrange the order for you and provide delivery to your specified location on the property Back to Resource Information BUSINESS CENTER Whatever your business needs are they can all be accommodated through our in-house Business Center Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested In order to address your specific grouprsquos needs please refer to the Business Center or discuss them with your CateringEvent Manager Whether you require a fully operational office setup on property or various limited services the Business Center is designed with everyonersquos needs in mind Business hours are 24 hours

26

For large quick printing or copying jobs we recommend calling Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl(727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm

Kinkos Copies Fedexcom 23250 US 19 North Clearwater FL (727) 726-5888 Monday-Sunday 24 hour operation

Sunday 1200pm-600pm Fastsigns 17948 US 19 North Clearwater FL (727)-797-1177 249fastsignscom Monday-Saturday 830am-530pm Back to Resource Information BUSBUS COMPANIES Martz First Class Coach 4783 37th Street North St Petersburg FL 33714 800-282-8020 or 727-526-9086 Fax 727-522-5548

Jolley Trolley Transportation wwwthejolleytrolleycom 483 Mandalay Avenue Clearwater (727) 445-1200

Back to Resource Information CAR RENTAL AGENCIES Following are the three Hilton Clearwater Beach preferred companies their locations and contact numbers Hertz Rent-A-Car 800-654-3011 Local phone number 727-517-2665 Locations 1201 Gulf Blvd Clearwater Beach FL Hours Mon-Fri 900 am-500 pm Sat 900 am-100 pm Sun CLOSED

Avis Rent-A-Car 800-321-3712 Local phone number 727-442-4119 Locations 801 Cleveland Street Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-300 pm Sun 900 am-100 pm

Budget Rent-A-Car 800-527-0700 Local phone number 727-669-3773 Locations 28880 US 19N Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-400 pm Sun 900 am-100 pm

Enterprise Rent-A-Car 800-261-7331 Local phone number 727-446-1125 Locations 1200 Court Street Clearwater FL Hours Mon-Fri 730 am-6 pm Sat 900 am-1200 pm Sun Closed

Back to Resource Information CASH PAID OUTS Please contact your CateringEvent manager for specific cash paid out information Back to Resource Information CASH PAYING GUESTS In the event a hotel guest does not have a major credit card to secure hisher room the Hilton Clearwater Beach will require full payment in advance for room and tax charges In addition there will be a $7500 per day refundable deposit for incidental charges If the guest does not wish to establish credit for incidental charges the guest room phone will be restricted to room-to-room calls All room folio charges from the Food and Beverage outlets and movie charges will also be restricted Back to Resource Information CHANGING FACILITIESDAY USE Please contact your CateringEvent Manager regarding our changing facility located on the third floor This facility includes 1 Full Bathroom furnished with towels and toiletries and a changing area There may be a half-day rate charged The hours of guest room availability for day use will depend on occupancy of the hotel Back to Resource Information CHECK CASHING PRIVILEGES Gold and Diamond member guests may cash checks up to $5000 at the Front Office The check must be imprinted with the guestrsquos name and address and made out to Hilton Clearwater Beach Identification may be required Back to Resource Information CHECK-IN AND CHECKOUT Hotel check-in is 400 pm and check-out is 1100 am (All guests arriving before 400pm will be accommodated as rooms become available Our Guest Service Department can arrange to check luggage for those guests arriving early when rooms are not available and for guests attending functions on departure day)

28

Early Departure Your guests will have the opportunity to confirm their departure date at check-in Once this departure date has been confirmed there will be an early departure fee assessed in the event the guest departs prior to their confirmed departure date Late Departure Late checkouts are available upon request and subject to availability Please contact the Front Desk directly to discuss availability and associated fees Satellite Check-In Satellite check-in is available The following conditions must be met in order to be eligible for consideration arrival manifest provided 14 days in advance of major arrival The success of a satellite check-in is very dependant on the hotels occupancy the evening before and flow of your arrival manifest Your CateringEvent Manager will be able to discuss these issues in more detail to determine if this is the correct solution for your arrival Zip Checkout With zip checkout your room folio is provided at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 50 to check-out Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Kiosks The Hilton Clearwater Beach offers Kiosk check-in and checkout as a convenience to our guests Our kiosks are user friendly and accept credit or HHonors cards Guests are able to retrieve room keys at check-in and a printed folio at checkout Back to Resource Information COFFEE MAKER All of our guest rooms provide coffeemaker with free gourmet coffee and tea Back to Resource Information CONCIERGE Our knowledgeable ConciergeBell Staff takes pride in meeting guestrsquos needs Please contact the Concierge for assistance with transportation activities restaurants or additional special needs The ConciergeBell Staff are located on the Ground Level daily from 600 am to 1100 pm After hours please contact the Front Desk Back to Resource Information CREDIT CARDS The Hilton Clearwater Beach accepts most major credit cards including American Express Discover Visa Master Card amp Diners Club Back to Resource Information

29

CREDIT POLICY Unless you have established credit in advance with us you will pay the entire contract price in cash or by certified check at least three business days prior to your function or by personal bank check two weeks prior to your function If you would like to establish credit please contact your CateringEvent Manager Back to Resource Information CURRENCY EXCHANGE Del Sol of Clearwater 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039 Back to Resource Information DECORATIONS Please contact your CateringEvent Manager for a description of items available as well as complete party package menus We are happy to suggest ideas on novel favors souvenir menus printed programs creative ice carvings theme food presentations and room accent decor and specialty linens We are not responsible for any loss or damage to property belonging to you or your attendees and do not maintain insurance covering it All displays andor decorations will be subject to our written approval and we reserve the right to contract and charge for hotel staff to provide the labor for any installations or removals of such Back to Resource Information DESTINATION MANAGEMENT COMPANIES (DMC) Preferred vendors that have successfully worked with the hotel are listed below for your reference

(813) 600-5763 office (813) 315-6379 fax 4302 Henderson Boulevard Suite 107 Tampa FL 33629 wwweventionsflcom

Destination Tampa Bay 651 Channelside Drive Suite 207 Cruise Terminal 2 (1st Floor Lobby) Tampa FL 33602 Phone 813-514-0770 Fax 813-514-0773

Back to Resource Information

30

DEPOSITS Required group Cash Deposits are outlined in your sales contract Cash Deposits may be made at anytime throughout your stay and placed to your master account balance Full pre-payment of room and tax is required for guests not wishing to utilize a credit card upon check-in Back to Resource Information DIAGRAMS Diagrams are available on our website or contact your CateringEvent Manager Back to Resource Information DIETARY REQUIREMENTS Our Chef will provide meals for your attendees with special dietary requirements Please advise your CateringEvent Manager if a special meal is required Back to Resource Information DIRECTIONS TO THE HOTEL

From The North Take I-75 South to 275 South Exit onto Highway 60 West toward Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The South Take I-275 North to Roosevelt Blvd West to Bayside Bridge turning right (going North) Turn left on Highway 60 Gulf to Bay At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The East Take I-4 West to I-275 South to Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left

Back to Resource Information DOCTORS ON CALL Please contact Guest Service for a list of Doctors on Call by dialing extension 153 Back to Resource Information

31

DRUG STORES CVS Pharmacy 467 Mandalay Ave Clearwater Beach FL Tel 727-447-6429

Walgreens 660 S Gulfview Blvd Clearwater Beach FL 33767 (727) 443-2393

Back to Resource Information DRY-CLEANING ndash SEE LAUNDRYVALET Laundry services are available by dialing extension 153 Monday thru Saturday garments picked up prior to 900 am are returned to guests by 600 pm the same evening Closed Sundays amp Holidays Back to Resource Information eEVENTS Hilton Familyrsquos online booking channel for small groups and meetings Back to Resource Information ELECTRICAL The Engineering Department provides assistance with all your mechanical and electrical needs Please contact your CateringEvent Manager if you require an electrical services request form to secure additional power andor labor services All requests for power requirements are to be communicated to your CateringEvent Manager A complete production package is also available through your CateringConvention Services Manager Please see forms for pricing and ordering Back to Resource Information ELEVATORS The hotel has 5 guest elevators located in 3 areas the main entrance and lobby area and 2 elevators in banquet foyer area All elevators access the 9 floors of the hotel Back to Resource Information EMERGENCY PROCEDURES The Hilton Clearwater Beach is fully prepared to handle different types of situations to assist our guests The following is information on our emergency procedures bull The hotel internal emergency number is 0 or 911

bull The hotel has an emergency response team 24 hours a day In the event of an emergency calling the emergency number 0 will initiate the appropriate response

bull Paramedics Fire Department and the Police Department are all located approximately 3 to 5 minutes from the hotel

32

bull Our Security Department as well as a small number of other employees are trained in CPR and First Aid

bull Emergency evacuation routes and procedures are located on the inside of all guest room doors

Nearest Emergency Room Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Nearest Hospital Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Back to Resource Information

ENTERTAINMENT The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to assure satisfaction and secure the best local national and international talents The city requests that outdoor entertainment begin no earlier than 1000 am and end no later than 1100 pm Please contact your CateringEvent Manager for assistance in booking entertainment Back to Resource Information ENVIRONMENTAL COMMITMENT At Hilton Hotels Corporation protecting the Environment is a top priority Responsible environmental activity is good for both our business and the community Hilton has developed a comprehensive company-wide policy to promote business practices that help preserve the environment We provide guidelines for all of our facilities and our goals are to ldquoReduce ndash Reuse ndash Recyclerdquo as much as we can Help us to preserve the remarkable habitats and beautiful beaches that surround the Hilton Clearwater Beach The hotel is committed to safeguarding our environment through consistent water conservation energy efficiency waste reduction and clean air practices We invite you to join in our Be Green initiative and experience the many ways in which we are giving back to our planet including

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information

33

EXECUTIVE MEETING PACKAGES THE HILTON APPROACH TO ONLINE MEETING PLANNING Let the Hilton Clearwater Beach whisk you and your guests away to the shores of the Gulf of Mexico and allow the typical hassles of event planning melt away Enjoy a quick easy hassle-free experience when you take advantage of our new e-Events service and plan your entire meeting from one easy-to-use website A simple click of the mouse will allow you to book blocks of 5 to 25 rooms take care of food and beverage services reserve av equipment or choose a venue Once reserved rooms may be paid for separately by each group member or by one person This online tool is just one of the many ways the Hilton Clearwater Beach Resort will ensure success for your Small Group Event Book now with e-Events and allow the typical corporate settings to yield to swaying palms brilliant white sand and warm ocean breezes

bull One-stop shopping for 5 - 25 guest rooms per night food amp beverage and function space

bull Simple price quotes and online contract bull No phone calls or negotiations necessary bull Instant confirmation bull 247 access to up-to-the-minute information bull View and manage reservation details for your attendees bull Book rooms directly for your guests

After you book take advantage of other tools designed to make your Small Group Event easy Create a Personalized Group Web Page where you can publish details above your meeting agenda Use Guest List Manager to view print or download your attendee list and review current room reservations For groups requiring more than 25 guestrooms please click here for an Online Request for Proposal Back to Resource Information EXHIBITS Please request the hotelrsquos Exhibit Resource Guide from your Event Services Manager Back to Resource Information FAX MACHINES Business Center or Front Desk will be able to assist with your fax needs Back to Resource Information FAX NUMBERS For Guests (727) 461-0610 CateringConvention Services office (727) 461-1768 Sales office (727) 446-1583 Reservations office (727) 446-2904 Back to Resource Information

34

FIRE CODES The following are a few general regulations that typically fall under local fire authoritiesrsquo specifications They should be considered when planning and coordinating space decorations etc in the ballrooms and meeting rooms as well as all other applicable laws codes and regulations Where exits are not immediately accessible from an open floor area safe and continuous passageways aisles or corridors shall be maintained leading directly to every exit and shall be so arranged as to provide convenient access for each occupant to at least two exits by separate ways of travel The aisle needs to be as wide as or wider than the exit to which they are leading There will not be any setup permitted in front of any exit doors Staggering of dining tables is not permitted All room sets must be in compliance with the local Fire Department regulations pertaining to occupancy load mandatory aisles and ceiling clearance fire exits Any event which has vehicle displays fog machines fueled cooking demonstrations laser exhibits (including tabletop) or extensive productions with staging and props must have a certified permit from the local Fire Marshall All associated fees for permits floor plan approval and stand-by fire watch are your responsibility and final approved copies must be received at least three days prior to the event Every required exit exit access or exit discharge shall be continuously maintained free of all obstructions or impediments to full instant use of fire or other emergency No furnishings decorations or other objects shall be placed so as to obstruct exits access thereto egress there from or visibility thereof Hangings or draperies shall not be placed over exit doors or otherwise located as to conceal or obscure any exit Mirrors shall not be placed on exit doors Mirrors shall not be placed in or adjacent to any exit in such a manner as to confuse the direction of the exit No open flame devices shall be used in any meeting rooms When necessary for ceremonial or religious purposes the fire marshal having jurisdiction may permit open flame lighting under such restrictions as are necessary to avoid danger of ignition of combustible materials or injury to occupants Any furnishings decorations and stage settings shall be fire retardant treated and must display certificate of proof Local fire authorities in advance of event set-up shall approve all extensive production plans Distance between tables must be equal to or greater than the required aisle width plus 19rdquo for chairs on one or 38rdquo for chairs on both sides It is ultimately the grouprsquos responsibility to ensure that your event complies with all applicable laws including but not limited to fire and safety codes rules and regulations

35

Please contact your CateringEvent Manager for detailed information regarding Fog Machines Lasers etc Back to Resource Information FITNESS CENTER Hilton Fitness by Precorreg offers the essentials for your workout cardio with personal TV screens and headphones free weights water courtesy towels and room to stretch Our Precorreg Fitness Center is located on the 3rd floor with access by room key Hours of Operation Open 24 hours ages 16 and older Back to Resource Information FLAGS Our Banquet Department currently has two United States flags and two Florida State flags in inventory If you require additional flags please discuss rental costs with your CateringEvent Manager Back to Resource Information FLORALFLORIST Please consult your CateringEvent Manager for assistance with a proposal for your special event or for a list of preferred florists Back to Resource Information FREIGHT ELEVATOR The Freight Elevator services the back service hall and ballroom areas form the second level stop Single Freight Elevator with interior dimensions of lt80rdquogtL x lt56rdquogtW x lt84rdquogtH Door measurement of lt42rdquogtW x lt84rdquogtH Back to Resource Information GIFT CERTIFICATES A gift certificate is a wonderful way to reward your attendees staff or sporting event winners Gift certificates are available for purchase through Executive Office and are designated for restaurants lounges and guest room charges Gift certificates are not honored at our retail shops however purchases may be made in certain retail shops and signed to the guest room A gift certificate can be used as a credit to the guest room account Please contact your CateringEvent Manager for further details Back to Resource Information

36

GIFT IDEAS httpwwwhiltontohomecom - The Hilton Serenity Collection httpwwwhiltoncorplogowarecomrep=hilton - Olympic Merchandise httpwwwwaldorfcollection-hotelsathomecomhomehtml - The Waldorf Collection Back to Resource Information GOLF COURSE INFORMATION These Four Golf Courses offers you the very best Scenic fairways rolling greens and beautiful sweeping views The courses are open to the public Transportation for your group can be arranged through your CateringEvent Manager in advance Golf Course Information Clearwater Country Club paulaccctampabayrrcom 525 N Betty Lane Clearwater FL 33755 (727) 446-224

Clearwater Country Club course originally designed by Herbert Strong in 1920 has weathered several redesigns At par 726010 yards from the white tees it remains a short course of average difficulty However the greens are small and the fairways are plagued by sand traps and there is occasional water Only one of the par 5s tops 500 yards The par-4s with one exception are under 400 yards long from the blue tees (6231 yards) The par-3s are varied from long to short This is a semi-private golf course Only soft spikes are allowed The Belleview Biltmore Golf Club belleviewbiltmorecomgolf 1501 Indian Rocks Road Belleair FL 33756-1465 (727) 581-5498 Features 18 championship holes of championship golf Extensively restored to the classic Ross design the course has a reputation for its challenging but also forgiving design For your convenience the Belleview Biltmore Pro Shop carries a complete selection of golf accessories and apparel club and shoe rentals are available to meet the golf attire and shoe requirements Our Golf Professional is happy to assist you with the planning of your groups golfing events The Belleview Biltmore Golf Academy As one of Floridas best playing professionals Bill Shriver has played in four PGA Tour Events the Buy Com Tour and has been named the North Florida PGA Player of the Year in 1999 While directing golf schools in

37

Florida Bill has had the opportunity to compete against and coach professional golfers With the extensive teaching and playing experience of Shriver and McClanan Maser its a winning combination to the Belleview Biltmore Golf Academy The course opens at 700 am daily and tee-times are required Complimentary transportation every hour on the hour to our Golf and Beach Club Innisbrook Golf and Country Club 36750 US Highway 19 North Innisbrook FL 34684-1239 Tel (727) 942-2000

The newly renovated Innisbrook is simply one of Americarsquos most celebrated Florida golf resorts Not only do we consistently receive top accolades ndash including Golf Magazinersquos ldquoTop 100 You Can Playrdquo and Golf Digestrsquos ldquoTop 75 Golf Resorts in Americardquo ndash we also host an annual PGA Tour championship and the LPGA Legend Tourrsquos first major

Wersquore home to four outstanding layouts ndash all designed by the innovative and imaginative architect Lawrence Packard ndash including the top-rated Copperhead course which welcomes the worldrsquos finest players each March when the PGA TOUR visits Innisbrook for the Transitions Championship727) 942-2000

Back to Resource Information GRATUITIES Informally known as tipping in the United States tipping is voluntary Tips are supposed to be rewarded for services performed as well as a supplement to an employees income (gratitude) Recommendations for housekeeping - $100-200 per day Bellman - $100 per bag and discretionary for above and beyond services provided for you Disclosure all gratuities not outlined in the contract are discretionary Back to Resource Information GROUP RESERVATIONS IDENTIFICATION PROGRAM (GRIP) Manage room blocks proactively with automated cross-reference of group registration lists against hotel reservations Automates the process of all reservations booked within or around an associated

group block Reduces exposure to attrition Ability to monitor booking pace No charge ndash itrsquos FREE

Back to Resource Information GROUP CHECK-IN ARRIVALS AND DEPARTURES The Hilton Clearwater Beach has a specially designed group entrance to accommodate the needs of your group It has a porte-cochere and ample room for bus loading and unloading It is also conveniently located near the ballrooms and meeting rooms This

38

area may be reserved and set up for satellite check-in and convention registration depending on your arrival pattern All coach arrivals will be directed to the group entrance as the front entrance becomes easily congested and large movements can be more efficiently accommodated at the group entrance Your guests will be asked to remit credit or a cash deposit upon arrival for their incidental charges unless we have agreed to accept a letter of guarantee from your organization and it is on file at time of check-in If your guests are arriving via group transportation and an arrival manifest has been supplied we will be happy to have all of the rooms assigned in advance and key packets prepared If your guests will be arriving at scattered times throughout the day with no transportation arrangements made or arrival manifest we will assign rooms on a first-come first-serve basis Back to Resource Information GUEST LIST MANAGER An on-line tool provided by Hilton to group customers that allows them to manage their grouprsquos reservations on-line and provides on-line guest list information Back to Resource Information GUEST ROOMS The hotelrsquos current bedding breakdown is as follows 185 King 231 QueenDoubles Florida state law and local enforcement of national fire codes mandate that there is a maximum of four guests per room (adultschildren) Hilton is pleased to present ldquoThe Serenity Collectionrdquo todayrsquos premier bedding package including pillow top mattress and luxury linens Did you enjoy your nightrsquos sleep Visit wwwpacificcoastcom to order your own Serenity bed Back to Resource Information GUEST ROOM DELIVERIES Bell Services delivers non-food or packaged deliveries to the guest rooms The charge for deliveries is as follows under the door - $200 per envelope and deliveries inside the room - $300 for the first item amp $100 for each additional item Back to Resource Information

39

GUEST SERVICE HOTLINE Guests with specific needs or requests may pick up a house phone and dial extension ldquo55rdquo for the Hilton hotline Our banquet hotline is ldquo156rdquo for banquet needs or requests Hilton reservation hotline 1-800-753-3954 Dial ldquo0rdquo for any other requests and our hotel operator will direct you to the appropriate hotel contact Back to Resource Information HAIR SALON Sharmaines Salon amp Day Spa 483 Mandalay Avenue Suite 206 Clearwater Beach FL 33767 Phone (727) 447-2025 infosharmainescom Hours of Operation Mon 9-4 Tues 9-6 Wed Thu Fri 9-8 Sat 9-6 Sun 10-3

Salon South Beach 781 Bayway Boulevard Clearwater Beach FL 33767 Phone (727) 444-4551 Salonsouthbeachcom Hours of Operations Tues ndash Sat 9-5

Back to Resource Information HEAT HEAT (Hilton Environmental Analysis and Tracking) is our internal measurement system to collect analyze and track environmental and social performance at our property as well as our brands globally In so doing we are able to integrate sustainability as a core performance metric and drive economic and social returns Your CateringEvent Manager can share detailed information Back to Resource Information HOSPITALITY DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks can be located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next dayrsquos use Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information

40

HOTEL FACTSHISTORY The following is a fact sheet for the Hilton Clearwater Beach Location Clearwater Beach FL Address 400 Mandalay Avenue Telephone 727 461 3222 Facsimile 727-461-0610 Reservations 1-800-HILTONS Website Hiltonclearwaterbeachcom Managed By Hilton Corp Opened 1980 Renovated 2008 Back to Resource Information HOTEL MAP Attendees may receive a map in their key packet when they arrive at the hotel Your CateringEvent Manager can customize the map for your guests to state your group name and show locations and directions for your special functions at $200 each Back to Resource Information HOUSEKEEPING Daily housekeeping services which consists of general cleaning take place between 800 am and 600 pm Should one of your guests require special times of service requests may be made directly with Housekeeping or your CateringEvents Manager The suggested housekeeping gratuity is $100 per day Some groups may have the gratuity rate predetermined in the contract and billed to the master account Each guest room is provided with several special service amenities either at no charge or for a nominal fee These items include an iron and ironing board coffee makers hairdryers in-room safe bathshower amenities and extra pillows Additional bedding available for children cribs and roll-aways Please note there is a maximum of four persons (including children) allowed per room Turn-down services include Daily Exchanging of Linens and Towels amp Turning-down bedding Back to Resource Information IN CONJUNCTION WITH (ICWrsquoS) Any group hosting an In-Conjunction With Event is solely responsible for all charges and activities The hosting convention must authorize all arrangements for meeting space assignments food beverage etc Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space and separate billing are subject to credit approval

41

All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all ICWrsquos should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the Catering Department to set up food beverage and billing arrangements Back to Resource Information INDEMNIFICATION To the extent permitted by law you agree to protect indemnify defend and hold harmless the Hotel Hilton and the Owner and their respective employees and agents against all claims losses or damages to persons or property governmental charges or fines and costs (including reasonable attorneyrsquos fees) arising out of or connected with your function except those claims arising out of the sole negligence or willful misconduct of the hotel Back to Resource Information IN-ROOM DINING Our In-room Dining is open Sunday-Thursday 630 am-1100 pm Friday and Saturday 630 am-1200 am for breakfast lunch dinner snacks and beverage service We are happy to offer convenient doorknob ordering for breakfast service In-Room Dining can be reached at extension 148 in-house A variety of amenities are also available through room service Room service gratuity is 18 and is posted automatically on all checks There is also a delivery fee of $300 per order Back to Resource Information INTERPRETATIONTRANSLATION SERVICES International Technical Translators (727) 461-3437 1180 NE Cleveland St Clearwater FL Back to Resource Information INTERNET SERVICES The Hilton Clearwater Beach provides numerous Internet Services Ibahn is our Internet Service Provider for all guestsrsquo networks and will answer any questions concerning your system Back to Resource Information

42

KEY CARDS Please contact your CateringEvent Manager if you would like keys to any of your meeting office or hospitality rooms If you wish to have a lock changed there will be a $25000 charge per doorper room and you may be required to sign a hold harmless agreement (Customized) KEY CARDS Please contact your CateringEvent Manager if you would like custom keys for your group They are an excellent way to market your organization Back to Resource Information KEY HOTEL CONTACTS The Executive Managing Committee consists of the following people General Manager Bob Walters ext 104 Director of Food amp Beverage George Bentley ext 181 Director of Finance Tommy Lewis ext 121 Director of Rooms Mike Morris ext 195 Director of Engineering Todd Isbell ext 185 Director of Sales and Marketing Joanna Patterson ext 111 Back to Resource Information KOSHER We offer a variety of Kosher Meals to our guests These meals are prepared for us and are ldquoGlatt Kosherrdquo Please ask your CateringEvent Manager for kosher suggestions Back to Resource Information LAUNDRYVALET ndash SEE DRY CLEANING Hilton Clearwater Beach offers coin operated laundry area on the 3rd floor open 24 hours with key access Complete laundry services are also available by dialing extension 153 in-house Garments picked up prior to 900 am are returned to guests by 600 pm the same evening Garments picked up after 900 am will be returned the following day by 600 pm Please note that there is no service on the following Holidays Memorial Day July 4 Labor Day Thanksgiving Day Christmas Day and New Yearrsquos Day Back to Resource Information LIMOUSINE SERVICES Arrangements may be made to have a group VIP transported by our hotel limousine or town car or through an outside service Execucar at wwwexecucarcom is our preferred service and can be reached at 888-479-8545 Our valet department can also arrange limousine transfers and can be reached at ext 154 Super Shuttle can be arranged in advance for transportation back and forth from the airports

43

Juliersquos Limousine 17116 US 19 North Clearwater FL 33764 727-538-5113 Fax 727-538-5113 Julieslimocom

Execucar- Tampa Bay 11901 30th Court North Tampa Bay FL 33716 Tel 888-479-8545 wwwexecucar-tbcom

Back to Resource Information LINEN SELECTION A variety of table linens are available for your various functions If you desire specialty linen or would like quotes on theme-coordinated linens and chair covers please consult your CateringEvent Manager Linen colors White or Ivory Back to Resource Information LIQUOR LAWS The State of Florida has strict liquor laws that must be followed by the Hilton Clearwater Beach Because the hotel is only licensed-authorized to sell and serve alcoholic beverages that were purchased by the Hilton Clearwater Beach no group may bring in their own alcohol to be served in meeting rooms public areas and on our beach The legal drinking age in Florida is 21 Your CateringEvent Manager may provide a copy of some of the applicable State of Florida liquor laws upon request Back to Resource Information LOAD-INLOADOUT (PRODUCTION DEacuteCOR AND STAGING) Please refer to the Production Resource Guide Back to Resource Information LOADING DOCK THERE IS NO LOADING DOCK AT THE HOTEL Special arrangements must be made for all palletized or large shipments The loading area is located in the back drive The hours of operation are from 700 am-700 pm No deliveries or load-inload out between the hours of 700 pm and 600am Please refer to The Exhibit Resource guide for details Clearance to Service Elevator 42rdquoWx56rdquoDx84rdquoH Back to Resource Information

44

LOCAL INFORMATION Busch Gardens - 33 MI - E Captain Memos Pirate Cruise 2 MI SE City Center - 3 MI - E

Clearwater Marina - 02 MI - E Clearwater Marine Aquarium - 1 MI - E Phillies Spring Training - 8 MI - NE

Back to Resource Information LOST AND FOUND It is the policy of Hilton Hotels Corporation to make every effort to return any found property to its rightful owner All found property in the hotel will be recorded stored and disposed of whether it is found in a guestroom public space or any other area of your hotel We will make every attempt to determine the legitimate owner and return the found property If the owner cannot be determined within ninety days (or other time period specified by local law) the found property will be disposed of in accordance with the state law If no local or state law exists or these agencies decline involvement the property shall be returned to the finder This policy does not apply to minor items found on the property such as a toothbrush ladies hosiery cigarettes etc Back to Resource Information LUGGAGE STORAGE Based upon availability a banquetmeeting room may be set aside to store hand carry luggage for individuals leaving later in the day It is requested that the travel staff supervise these items as they will be stored at your own risk Back to Resource Information MANAGER ON DUTY (MOD) For your convenience a manager on duty is available 24 hours a day 7 days a week and can be accessed via the guest service hotline at extension 55 Back to Resource Information MAIL SERVICES Stamps are for sale with our Clearwater Provision Company and can offer basic mailshipping services If you have a large number of items that need to be mailed or require shipping materials we suggest our shipping and receiving department The Clearwater Provision Company Monday - Sunday 7am-9pm Dial - 177 They are located right off of the lobby Complete mail services amp materials

The United States Post Office The Marina 45 Causeway Blvd 727-449-0604 830am ndash 400pm M-F CLOSED Saturday and Sunday

Back to Resource Information

45

MASTER ACCOUNTS See Sales Agreement Back to Resource Information MEDICAL FACILITIESSERVICES Medical Services facilities nearby Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000 3 miles from Hotel Back to Resource Information MEETING ROOM CAPACITIES Please refer to Meeting Space diagram and chart on pages 4 5 amp 6 or consult your CateringEvent Manager Back to Resource Information MEETING ROOM DELIVERIES For small exhibits when a drayage company is not being used standard boxes or packages to and from the exhibit area will be delivered by the hotel bell staff for a charge of $300 itemper move Back to Resource Information MEETING ROOM RENTAL Please contact your Sales Manager or CateringEvents Manager for Meeting Room Rental details Back to Resource Information MEETING ROOM SET STANDARD Standard meeting rooms include the following items

bull Banquet or classroom tables and chairs bull Linens bull Pads and pens bull Ice water bull Lectern

Basic meeting room set up is complimentary Depending upon the extent of the setup requirements additional charges may be incurred Please contact your CateringEvent Manager for miscellaneouselectrical charge price sheets All meeting rooms are set non-smoking Back to Resource Information

46

MUSICMUSICIANS The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to secure the best local national and international talents Please contact your CateringEvent Manager for assistance in booking entertainment Clearwater Beach requests that outdoor entertainment begins no earlier than 1100am and ends no later than 1100pm Back to Resource Information NEWSPAPERSPUBLICATIONS Newspapers available in our Clearwater Provision Company store are USA Today St Pete Times Weekend St Pete Times They are delivered to the Clearwater Provision Company store at 700am daily The USA Today is delivered to guest rooms Monday-Friday Back to Resource Information OFFICE EQUIPMENTSUPPLIES The in-house Business Center is 24 hour self service area that offers 2 computer workstations fax machine and printer A complete range of services including rental of computer systems copier machines facsimile machines can be arranged with our in house AV company Secretarial support photocopying word processing services fax transmissions can be arranged through your catering and event managers Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested For large quick printing or copying jobs we recommend calling UPS Store

140 Island Way Clearwater FL 33767

Cross Streets Between Windward Psge and Dory Psge (727) 446-0660 Fax (727) 446-5586 Back to Resource Information OFF PREMISE CATERING Please contact your CateringEvents Manager for details Back to Resource Information

47

Please contact your CateringEvents Manager for details PACKAGE ROOM

Back to Resource Information PARKING The Hilton Clearwater Beach offers self-parking at $500 per day event parking at $300 We also offer valet parking at the rate of $1400 per day If you are planning a large movement or delivery of rental cars for a specific group event or activity please advise your CateringEvent Manager so that specific parking may be reserved Back to Resource Information PERSONALIZED GROUP WEB PAGE POG is a personalized web page for your attendees to book reservations directly online Available at all Hilton Family properties Customize with your program Customize with your logo No charge ndash itrsquos FREE

Back to Resource Information PETS (POLICY) Service animals are always welcome and must be accompanied Hilton Clearwater Beach does not allow pets on the premises however there are Pet Boarding Facilities in the area aVIP 1242 Cleveland Street Clearwater Florida (727) 446-6700 averyimportantpetcom

A Pets Place of Clearwater Inc 410 South Pegasus Ave Clearwater FL 33765 Phone 727-608-4629 apetsplaceofclwcom

Back to Resource Information PHOTOGRAPHY CVS is located within 1 block from the Hotel Services include film developing one hour developing and photo enlarging

467 Mandalay Ave Clearwater FL (727) 447-6429

Kimberley Photography LLC is a company that can also provide photography services for all occasions special events weddings and groups

Kimberley Photography LLC (727) 543-9723 Kimberlykimberly-Photographycom

Back to Resource Information

48

PIANOS The Hilton Clearwater Beach has 1 piano for use in the foyer Our piano can be provided in our meeting room however it is recommended that they be tuned prior to each use The tuning fee is $15000 and requires advance notice Please note that there is an additional labor fee if you request a piano to be placed on top of portable staging Our piano cannot be placed outside or on one of our covered decks If your group requires additional pianos or pianos in outdooralternate locations your CateringEvent Manager can rent them from an outside source Back to Resource Information POOLS

bull Two heated beachside pools and a Jacuzzi bull Lounge chairs provided at no charge bull Kids activities and crafts daily at poolside bull Free pool and beach towels for use during your stay bull Beach club shop with everything from sunscreen to ice cream to sun glasses bull Sand Bar amp Grill offering poolside food and beverages for lunch and dinner

weather permitting open daily 11 am to sunset Back to Resource Information PORTERAGE Porterage services can be arranged at $400 per person on arrival andor $400 per person on departure Arrivals bags will be tagged and delivered to rooms Departure services a letter will be issued informing persons on times for when luggage will be picked up Luggage is to be left just inside door Back to Resource Information POST-CONVENTION MEETING We encourage our customers to meet with our General Manager during or after the meeting to provide and review feedback Your Event Manager will coordinate a convenient time Back to Resource Information POST EVENT REPORT For meetings and conventions with more than 100 rooms on peak night your Event Manager will complete a Post Event Report This report details room pick-up and food and beverage revenues Back to Resource Information

49

POSTING OF EVENTS Event posting is placed daily on the tv monitors in your guest room as well as in the meeting space and lobby Back to Resource Information PRE-CONVENTION MEETING In order to introduce our clients to the key contacts of the hotel we would like to arrange a pre-convention meeting a day or two prior to your main group arrival Please advise your CateringEvent Manager as to who will attend from your organization and what a convenient time would be for this meeting (time ranges from 30 minutes to one hour) Please note that for smaller groups a smaller more personalized meeting may be set up involving key operational department heads Back to Resource Information PRINTING SERVICESFASTSIGNS of CLEARWATER Manager Mike Lucke 17948 US Hwy 19N Clearwater FL 33764 (P) 727-797-1177 (F) 727-799-9480 249fastsignscom

Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl (727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm Sunday 1200pm-600pm

Back to Resource Information PRODUCTION GUIDELINES Your Event Manager will provide you with the hotelrsquos Production Resource Guide Back to Resource Information PUBLIC TRANSPORTATION The Clearwater Jolley Trolley historic trolley service from Sand Key North and South Beach and the Island Estates every 30 minutes Hours of operation Sunday-Thursday 1000am-100pm Friday-Saturday 1000am-1100pm httpwwwclearwaterjolleytrolleycom Fare price passes and trolley maps can be obtained in our Provision Store located on the second floor All fare classifications are valid on the Jolley Trolley and PSTA system-wide network Passes are interchangeable between the two service providers Back to Resource Information

50

PYROTECHNICS Groups are strictly prohibited from engaging in any activity or activities on Hotel property or possessing or bringing any materials or items to the Hotel and the Hotel property which involve or contain or constitute directly or indirectly (i) any form or type of pyrotechnics fireworks flares flames or other flammable or explosive materials or items or (ii) any Hazardous Substances The term ldquoHazardous Substancesrdquo includes but is not limited to any and all substances (whether solid liquid or gas) (i) defined listed or otherwise classified as pollutants hazardous wastes or words of similar meaning or regulatory effect under any present or future Laws or (ii) that may have a negative impact on human health or the environment including but not limited to petroleum and petroleum products asbestos and asbestos-containing materials polychlorinated biphenyls lead radon radioactivity materials flammable and explosives Back to Resource Information RADIOSPAGERSNEXTELS We are willing to assist you in obtaining walkie-talkie radios andor Nextels for use during your program Please consult your CateringEvent Manager for assistance Back to Resource Information RECYCLING

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information REGISTRATION ASSISTANCE If additional staffing is needed for your activity or hospitality desk please consult with your CateringEvent Manager Registration attendants are easily scheduled with sufficient notice Back to Resource Information REGISTRATION DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks are located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next days use

51

Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information RESERVATIONS RAPID RESERVATIONS AUTOMATED PROCESSING INPUT AND DELIVERY SYSTEM Expedited reservation processing straight from your rooming list into our system Eliminates dual entry process Accurate and efficient reservations Supports 3rd Party Clearinghouses No charge ndash itrsquos FREE

Back to Resource Information RESTAURANTSLOUNGES There are a variety of Restaurants and Lounges within walking distance from the Hilton Clearwater Beach There are even more just a short distance away from Subway to Gourmet Clearwater Beach has it covered Please contact your EventCatering Manager for a detailed list Back to Resource Information RESTAURANT RESERVATIONS Reservations are strongly recommended for all restaurants in the hotel and in Clearwater Beach whether it is for a table of four or a dine-around for 250 Please contact our valetbell stand at 153154 Back to Resource Information RESTROOMS Public restrooms are located in the following areas Lobby Level ndash Adjacent to Reflections Restaurant Lobby Level ndash Meeting space foyer southeast corner of the Hotel Outdoor Ground Level ndash West end of hotel next to beach services desk Outdoor Ground Level- Extension to the Sandbar facilities poolside Back to Resource Information RESUMES Please contact your CateringEvents Manager Back to Resource Information

52

ROBES 2 light-weight cotton robes are provided in all Guest Rooms Additional robes are available upon request and for purchase Back to Resource Information ROPESSTANCHIONS Ropes and Stanchions bull Pairs of stanchions with connecting rope For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information SAFESSAFE DEPOSIT BOXES For your convenience all guest rooms have an in-room Safe located in the wardrobe closet Back to Resource Information SECURITY If required in our sole judgment in order to maintain adequate security measures in light of the size andor nature of your function you will provide at your expense security personnel supplied by a reputable licensed guard or security agency doing business in the city or county in which we are located which agency will be subject to our approval Such security personnel may not carry weapons Your catering and event managers can assist in locating security for hire Back to Resource Information SHIPPING AND RECEIVING Packages for functions may be delivered to the hotel up to three (3) days prior to the eventconvention Arrangements must be made through your CateringEvent Manager for storage Please note that the hotel storage facilities are extremely limited Please do not ship valuables We cannot be responsible for contents Please contact your CateringEvent Manager for pricing and storage arrangements When shipping materials to the hotel please include the following information on all packages to insure proper delivery and storage Conference Name Event Dates Client Guest Name

53

Hold for Arrival (arrival date) Attention ltyour cateringevent contactgt Hotel Name Address City State ZIP Phone Fax Number of packages in that shipment We also recommend that you have a packing slip both inside and outside of each package Guests will be responsible for the packing and return of all packages Receiving handling and shipping charges may apply No COD packages will be accepted The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC) Shipping from the Hilton The Hilton Clearwater Beach utilizes FedEx and US Postal Service for our shipping needs Please see your CateringEvents Manager for pick-up and delivery schedules A Freight-Forwarding Form should be obtained from your CateringEvent Manager and completely filled out for shipping Back to Resource Information SHOPPING There are many shops within walking distance from the Hilton Clearwater Beach Countryside Mall with more traditional stores and shopping is located 20 minutes away Please contact the Bell Stand for directions Back to Resource Information SIGNAGEBANNERS In order to maintain a quality image for all Hotel guests there are a few things we ask of you during your stay Only professionally printed signage is allowed in the meetingconvention areas These signs can be used with easels or in sign stands No handwritten signs or flipcharts are allowed outside the meeting rooms No banners can be hung along the walls of the Public Areas Banners may be hung from the skirting of the hospitality desks and at outdoor functions Hotel personnel must provide the labor to hang the signs at a fee of $45 - $75 each In addition nothing is to be placed over exit doors or located to conceal or obscure any exit Back to Resource Information

54

SITE INSPECTIONPRE-PLANNING Site Inspections can be coordinated with a Sales Manager or CateringEvents Manager Back to Resource Information SMOKING The Hilton Clearwater Beach is 100 smoke-free anywhere inside the hotel The Smokerrsquos Oasis is located on the Lobby Level outside of the South East Corner of the Hotel Back to Resource Information SOUND SYSTEM Some hotel meeting rooms and ballrooms have a basic sound system Please contact your CateringEvent Manager with questions There may be fees assessed for certain hookups as well as hourly labor charges Anchor systems or supplemental systems will be required for all outdoor locations Please make note of the hotelrsquos noise curfews No sound system functions can take place outdoors before 800 am and all outdoor evening functions must end no later than 1100 pm Back to Resource Information SPECIAL MEAL REQUESTS Please consult with your CateringEvent Manager for any special meal requests The Hilton Clearwater Beach Executive Chef is pleased to accommodate your requests to the best of his abilities Back to Resource Information SPORT Sustainable Property Operations Results Tracking SPORT is an integrated performance based system built into our HEAT system that looks at all of the key focus areas in terms of sustainability and operational best practices Your CateringEvent Manager can share detailed information Back to Resource Information STORAGE Storage for your advance boxes and convention supplies is quite limited at the Hilton Clearwater Beach If you are anticipating shipping a large volume of materials we suggest you consult your CateringEvent Manager as soon as possible to reserve a room or plan to utilize an area in your office or hospitality room set up Hotel cannot provide security If shipping valuables please make arrangements to hire and pay for outside security Back to Resource Information

55

SUITES Please refer to the Suites Section on Page 3 Back to Resource Information SUSTAINABILITY Mission Statement Hilton Worldwide will manage our business through a lens of sustainability to benefit this generation and those that follow Through action and innovation we will lead our industry in projects and programs that

bull Enhance the guest experience bull Engage our employees bull Improve operational efficiency bull Advance building design bull Strengthen our partnerships bull Serve our communities bull Protect our global environment bull Enrich our Family of Hotels

Back to Resource Information TAXES The current Florida State Tax is 7 The current Pinellas County Bed Tax is 5 All goods and services are subject to state tax including but not limited to food beverage labor and gratuities Back to Resource Information TAXICABS For the city of Clearwater Beach there are a total of taxi companies available to our guests The Hilton Clearwater Beach recommends Yellowcab at 727 799 2222 The standard rate for transfers from the Tampa International Airport to the Hilton Clearwater Beach is approximately $5000one way plus gratuity Back to Resource Information TELEPHONESTELECOMMUNICATIONS The following types of telephones are available for guests meeting and convention service and administrative staff Please advise your event and catering managers if you need the use of a phone for your program Dial ldquo9rdquo line

bull Used for in-house local and toll-free calls only Price is $5000++ per day

56

Dedicated Analog Phone Line The installation fee is $10000 plus tax plus price of all calls DID lines can be used for Long Distance minimal PC and fax can work as well DID Lines The following are enhancements that can be added to a DID Line Ibahn wireless connections $2500 per day or (20) connections at $22500 Hard wired connections $7500 per day Broadband Access ndash please contact your event service or catering manager Guest Room Calls Type of Call Instructions Rates Direct Dial-Bill to Room EMERGENCY 9+911 No Charge Room to Room No Charge Local 9+Number $100 connecting fee plus local rate 8008888xx toll free 9+1+Number $100 connecting fee plus local rate Long Distance 9+1+Number $100 connecting fee plus local rate ATampT Operator assisted International 9+011+CC+CC+Number $100 connecting fee plus ATampT Operator assisted rate (by country) Local Long Distance and International Calls will be billed to your account if the phone rings more than (7) times connect with voice message or the other person picks up Applicable Taxes will be added Rates subject to change You may obtain free rate information at any time by dialing 9+00 and ask the ATampT Operator for the rate of an Operator Assisted Call Hilton subscribes to ATampT Long Distance and Operator Services You have the right to reach other long distance carriers from the telephone and you may do so by dialing the access code provided by that carrier Voice Mail Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out To hear messages if the red light is flashing on your guest room telephone 1 Lift the receiver 2 Press MESSAGE key 3 Follow recorded instructions Should you require assistance while using Voice Mail simply press the ldquordquo key at any time

57

Video Teleconferencing We have video conferencing equipment - can be installed in all public space rooms Back to Resource Information TENTS Please contact your CateringEvent Manager regarding rental of small tents Large tents can be installed at the Hilton Clearwater Beach Tents are provided by US Tent US Tent Rental Inc 2006 72 nd Drive East Sarasota FL 34243 (941) 727-3311 ustentrentalcom Back to Resource Information THEME PARTIES The Hilton Clearwater Beach is proud to present a complete package of signature theme parties Please discuss themes with your CateringEvent Manager and ask for a copy of our latest and most popular menus and productions Back to Resource Information TOURSSIGHTSEEING Please contact your CateringEvents Manager for details on Tours and Sightseeing excursions in Clearwater Beach Back to Resource Information TUXEDOSFORMAL WEAR If you are anticipating a large delivery of tuxedos on site please advise your CateringEvent Manager in advance The following companies offer tuxedo rentals Menrsquos Warehouse 2719 Gulf to Bay Boulevard Clearwater FL 33759-4951 (727) 726-2262 menswearhousecom

Deolindas Tailoring amp Alterations 514 Park Street Clearwater FL 33756-5405 (727) 442-0045 deolindacom

Back to Resource Information

58

VOICE MAIL All guest rooms have a voice mail message service Group voice mails may be left however please note that this process is time consuming as each room number needs to be programmed individually Therefore labor fees may be assessed Please discuss any specific requests with your CateringEvent Manager Back to Resource Information WEATHER Depending on the season the weather at Clearwater Beach varies from a low of 50rsquo degrees to a high of 92 degrees Before visiting Clearwater Beach we recommend that guests check the local listings to determine the weather conditions Back to Resource Information WHEELCHAIRS If a guest requires a wheelchair we can arrange a rental for them at their own expense If a guest requests that we rent a wheelchair please note that we can coordinate the rental but will be unable to cover the expense The following companies have wheelchairs beach wheelchairs andor scooters for rent Fun Ride Rentals 400 Mandalay Ave Clearwater Beach FL 33767 (727) 519-3008 Hours of operation Monday ndash Saturday 1000am-Sunset Sunday 1100am-Sunset Back to Resource Information WIRED PAYMENT If you would like to have payment wired please notify your CateringEvent Manager and instructions will be faxed to you Back to Resource Information

59

WORSHIP SERVICES The following is a list of nearby locations Baptist Skycrest Baptist Church 125 N Belcher Road Clearwater FL 33765 (727) 791-7107 skycrestfamilyorg Catholic St Brendanrsquos Catholic Church 245 Dory Passage Clearwater Beach FL 33767 (727) 443-5485 stbrendancatholicorg

Christian Central Christian Church 1200 Keene Road South Clearwater Florida 33756 (727) 446-0988 clearwaterdisciplesorg

Jehovahrsquos Witness Jehovahs Witnesses Clearwater Congregation 1745 Weston Drive Clearwater FL 33755 (727) 442-9266 watchtowerorg Jewish Temple Bnai Israel 1685 South Belcher Road Clearwater FL 33764-6594 (727) 532-3829 templebnaiisraelclworg Lutheran St Paulrsquos Lutheran Church 407 South Saturn Avenue Clearwater FL 33755-6597 (727) 446-7718 stpaulsclearwaterorg

Methodist First United Methodist Church 411 Turner Street Clearwater FL 33756-5328 (727) 446-5955 fumc-clwcom Mormon Church of Jesus Christ of LDS 1740 North Highland Avenue Clearwater FL 33755-2104 (727) 446-9320 cofchristorg Pentecostal Bridge of Love Ministries 1329 North Highland Avenue Clearwater FL 33755-3416 (727) 445-9660

Protestant Holy Trinity Episcopal Church 3200 North McMullen Booth Road Clearwater FL 33761-2009 (727) 796-5514 holytrinityclworg

Back to Resource Information ZIP-OUT CHECKOUT With Zip Checkout your room folio is at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 150 to Checkout Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Back to Resource Information

60

FORMS

bull CREDIT CARD AUTHORIZATION

bull CREDIT APPLICATION

bull MISCELLANEOUS REQUEST FORM

bull PLANNING CHECKLIST

HILTON CLEARWATER BEACH

CREDIT CARD PAYMENT AUTHORIZATION FORM Please complete all areas below Incomplete requests may be rejected This form must be received at least 5 business days prior to the Check-In or by specified date in Event Contract to ensure acceptance of the credit card to be charged Do not send completed form by email FAX COMPLETED FORM TO [INSERT FAX ] ATTN ________________________________ HOTEL USE ONLY Date _____________________________ Guest Group Name Check-In Event Date Name of PersonGroup Making Reservation Phone Authorized Amount Approval Code Date CARDHOLDER - Please complete the following section and signdate below Cardholder Name as it Appears on Credit Card Cardholder Billing Address City State Zip Daytime Business Telephone Evening Telephone Credit Card Number Expiration Date Credit Card Type (Circle one) VisaMasterCard American Express Discover JCB Diners Club Credit Card Issuing Bank Name Bank Phone Number (from back of your credit card) I agree to cover the following categories of charges (Please circle) All Charges Room amp Tax Food amp Beverage Retail Recreation I agree to cover the above categories of charges up to a Maximum Amount of $ __________________ DIRECT BILL ACCOUNT PAYMENTS ONLY Name on InvoiceStatement _______ ______ Date on InvoiceStatement InvoiceStatement Number _________________________ ______________ Authorized Amount $_______________________ Note Charges for room and tax group deposits or direct bill account payments will be charged to your credit card immediately Any incidental charges circled above will be charged at the time of check-out Amount to be immediately charged to credit card for room and taxes or deposit $______________ Final Balance Billed to Credit Card (hotel use only) $_______________ By signing below you authorize the hotel to charge your credit card immediately for the amount indicated above up to the ldquoMaximum Amountrdquo indicated above You further acknowledge that if ldquoall chargesrdquo has been selected then all guestgroup related charges (less Deposit) will be charged to the above card number at the time of check-out or event conclusion Cardholder Signature Date

HOTEL NAME Hilton Clearwater Beach Resort SALES OFFICE (727) 298-1493 ADDRESS 400 Mandalay Avenue FAX (727) 461-1768

Clearwater Beach FL 33767 MAIN LINE (727) 461-3222

CREDIT APPLICATION Confidential Information

Name of Company Requesting Direct Billing

Address Telephone

City State CT Zip Dun amp Bradstreet Number Rating

Listed in Name of Group Name

Inclusive Booking Dates Group Contact Telephone

Address Fax

City Windsor State CT Zip DIRECT BILLING HAS BEEN REQUESTED AS INDICATED 1 Guest Room Accounts All charges for specified guests - provide list Room and tax only for specified guests - provide list 2 Catering All cateringbanquet charges 3 Miscellaneous Provide list BANK REFERENCES Bank Name Contact Full Address City State Zip Telephone Account ABA HOTEL REFERENCES (Most Recent History) Hotel Name Dates

Full Address Telephone City State Zip Hotel Name Dates

Full Address Telephone City State Zip AGREEMENT amp RELEASE I (We) agree if credit is extended to pay the amount due upon receipt of the first statement In accordance with the Privacy Act Freedom of Information Act the Fair Credit Reporting Act and any similar federal state or local statutory or common laws or regulations I (We) expressly authorize the above-named references any credit reporting agency any law enforcement agency (federalstatelocal) and any person or entity with knowledge of information relevant to this request for credit to release this information to the hotel (together with its owners partners parent subsidiaries and affiliates and their officers directors agents and employees ldquoHotelrdquo) and Hotel to request obtain and use such information as it sees fit I (We) hereby agree to release indemnify defend and hold harmless Hotel and any all other persons or entities including without limitation those providing information from any and all liability for losses claims injuries liabilities and damages of whatever kind or nature whether known or unknown including without limitation those based upon defamation invasion of privacy and rights of publicity and personality which may at any time arise or accrue to me (us) or my (our) heirs successors parents subsidiaries assigns officers directors employees agents or other persons or entities claiming by or through us on account of provision of such information or reliance on such information or on other information gathered pursuant thereto and hereto I (We) hereby authorize this Credit Application and release to be shown and delivered to such persons with a copy of this Credit Application and release to be as valid as the original

Authorized Signature _________________________________________________________ Date _______________________

DO NOT WRITE BELOW THIS LINE -- FOR OFFICE USE ONLY Estimated Amount of Charges -- To be Completed by Originator

Rooms $ Credit Approved By CateringBanquet $ Date Meeting Room Rental $ Credit Limit $ Other $ Credit Denied

Total $ Advance Deposit Required $ Deposit Received $ File Sales Rep M amp C Rep Catering Rep

(Always Attach Copy of Contract)

MISCELLANEOUS SERVICES REQUEST FORM

Return form to

INTERNET CONNECTIONS

Description Daily Price Quantity Description Start Date

End Date

Total Days Selected Subtotal

iBAHN Wireless Connection $2500 1 $000 iBAHN Environment (20 Connections) $25000 1 $000 iBAHN Hard Wired Connection $7500 1 $000

TOTAL INTERNET REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

PHONE LINES

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

Dial 9 Line $5000 1 $000 Dedicated Analog Phone Line $10000 1 $000

TOTAL PHONE LINE REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

BANNERS

Description Hanging Fee Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

8 Feet or Less $4500 1 $000 9 Fee or More $7500 1 $000

TOTAL BANNER REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

ELECTRICAL

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

60 Amp Power Drop $20000 1 $000 120 Amp Power Drop $30000 1 $000 220 Amp - 3 Phase Contact your CSM 1

(Smaller items such as extension cords and power strips will be billed through PSAV) TOTAL ELECTRICAL REQUEST

$000

(Total includes 21 Service Charge amp 7 Tax)

KEYS amp LOCKS

Description Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

4 Keys or Less Complimentary 1 $000 Additional Keys $500 1 $000 Lock Change $15000 1 $000

(Keys not returned will result in a $2500 per key charge) Total Key amp Lock Charges

$000

(Total includes 21 Service Charge amp 7 Tax)

PAYMENT INFORMATION Total Charges $000 Please charge total to my Master Account Guest Room Check (Must be received prior to event) Credit Card Ex Date Name as it Appears on the Card By my signature I certify that I am authorized to obligate myself or my company for the above expenses

SIGNATURE

Planning Checklist CHECKLIST BY DUE DATE Date Task

EM to provide POG Rapid and GLM instructions (At 1 year out or prior to registration opening)

EM to forward application for Credit (1 year out)

EM to send weekly pu reports starting 8 weeks prior to cut-off (Individual Call-In Only)

Client to return completed Credit application (6 months out)

EM to provide confirmation numbers to Client within 3 days of receiving rooming list

EM to send cut-off letter 1 week prior to cut-off (All Blocks)

EM to forward Hold Harmless Agreement to ClientVendors (45 days out) Client to provide Rooming List to EM (at cut-off)

Client to send FampB menus and Meeting Room Sets to EM (30 days out)

Client to return Hold Harmless and Proof of Insurance (20 days out)

EM to complete Resume and send to client for final approval (15 days out)

Client will communicate VIP Staff amp Sub-block needs (Date to be prior housing opening)

EM to confirm all space contracted (at time of turnover) Updated Program to Hotel by Client (Contracted date) EM to send menursquos to Client

EM to send BEOrsquos to Client for Review (within 5 business day of receiving)

Client to forward all Changes to EM (within 2 business day receiving BEOrsquos) Pre-Con amp Post-Con DatesTimes established

EM to confirmforward concessions to Client (compsairport transfersupgradesparking) (at cut-off)

EM to forward outstanding Resume questions to Client (30 to 20 days out) Client to return Resume items to EM (20 to 15 days out)

Client to approve Resume before distributed to Staff (14 to 11 days out)

EM to establish time for Master Account Review while On-Site (30 to days out) Client return signed letter prior to cut-off (All Blocks) Client to assign concessions (30 to 20 days out)

  • Hilton Clearwater Beach
  • Meeting amp Event Resource Guide
  • Hilton Clearwater Beach
  • 400 Mandalay Avenue
  • Clearwater Beach Florida 33767
  • Hiltoncom
  • Hiltonclearwaterbeachcom
    • Table of Contents
    • Guest Rooms
    • Suites
      • Clearwater Beach Club
        • RESOURCE INFORMATION
        • A
        • Advertising Opportunities
        • Affiliates
        • Airline Information
        • Amenities
        • Americans with Disabilities Act (ADA)
        • AudioVisual
        • Automated Teller Machines
        • B
        • Baby-Sitting Services
        • Balloons
        • Banks
        • Banquet Beverage Selection
        • Banquet Curfews
        • Banquet Equipment
        • Banquet Menu Selection
        • Banquet Terms and Conditions
        • Bell Services
        • Billing
        • Box Lunches
        • Business Center
        • BusBus Companies
        • C
        • Car Rental Agencies
        • Cash Paid Outs
        • Cash Paying Guests
        • Changing FacilitiesDay Use
        • Check Cashing Privileges
        • Check-In and Checkout
        • Coffee Maker
        • Concierge
        • Credit Cards
        • Credit Policy
        • Currency Exchange
        • D
        • Decorations
        • Destination Management Companies (DMC)
        • Deposits
        • Diagrams
        • Dietary Requirements
        • Doctors on Call
        • Drug Stores
        • Dry Cleaning
        • E
        • eEvents
        • Electrical
        • Elevators
        • Emergency Procedures
        • Entertainment
        • Environmental Commitment
        • Executive Meeting Packages
        • Exhibits
        • F
        • Fax Machines
        • Fax Numbers
        • Fire Codes
        • Fitness Center
        • Flags
        • FloralFlorist
        • Freight Elevator
        • G
        • Gift Certificates
        • Gift Ideas
        • Golf Course Information
        • Gratuities
        • Group Reservations Identification Program (GRIP)
        • Group Check-In Arrival and Departures
        • Guest List Manager
        • Guest Rooms
        • Guest Room Deliveries
        • Guest Service Hotline
        • H
        • Hair Salon
        • Heat
        • Hospitality Desks
        • Hotel FactsHistory
        • Hotel Map
        • Housekeeping
        • I
        • In Conjunction With (ICWrsquos)
        • Indemnification
        • In-Room Dining
        • InterpretationTranslation Services
        • Internet Services
        • J
        • K
        • Key Cards
        • Key Hotel Contacts
        • Kosher
        • L
        • LaundryValet
        • Limousine Services
        • Linen Selection
        • Liquor Laws
        • Load-InLoad Outs (Production Decor amp Staging)
        • Loading Dock
        • Local Information
        • Lost and Found
        • Luggage Storage
        • M
        • Manager on Duty (MOD)
        • Mail Services
        • Master Accounts
        • Medical FacilitiesServices
        • Meeting Room Capacities
        • Meeting Room Deliveries
        • Meeting Room Rental
        • Meeting Room Set Standard
        • MusicMusicians
        • N
        • NewspapersPublications
        • O
        • Office EquipmentSupplies
        • Off Premise Catering
        • P
        • Package Room
        • Parking
        • Personalized Group Web Page
        • Pets (policies)
        • Photography
        • Pianos
        • Pools
        • Post-Convention Meeting
        • Post Event Report
        • Posting of Events
        • Pre-Convention Meeting
        • Printing Services
        • Production Guidelines
        • Public Transportation
        • Pyrotechnics
        • Q
        • R
        • RadiosPagersNextels
        • Recycling
        • Registration Assistance
        • Registration Desks
        • Reservations (RAPID)
        • RestaurantsLounges
        • Restaurant Reservations
        • Restrooms
        • Resumes
        • Robes
        • RopesStanchions
        • S
        • SafesSafety Deposit Boxes
        • Security
        • Shipping and Receiving
        • Shopping
        • SignageBanners
        • Site InspectionPre-planning
        • Smoking
        • Sound System
        • Special Meal Requests
        • Storage
        • Suites
        • Sustainability
        • T
        • Taxes
        • Taxicabs
        • TelephonesTelecommunications
        • Tents
        • Theme Parties
        • ToursSightseeing
        • TuxedoFormalwear
        • U
        • V
        • Voice Mail
        • W
        • Weather
        • Wheelchairs
        • Wired Payment
        • Worship Services
        • X
        • Y
        • Z
        • Zip-Out Checkout
        • AFFILIATES
        • AIRLINE INFORMATION
        • AMENITIES
        • AMERICANS WITH DISABILITIES (ADA)
        • AUDIOVISUAL
        • AUTOMATED TELLER MACHINES
        • BABY-SITTING SERVICES
        • BALLOONS
        • BANKS
        • BANQUET BEVERAGE SELECTION
        • BANQUET EQUIPMENT
        • BANQUET MENU SELECTION
        • STANDARD BANQUET TERMS AND CONDITIONS
        • BELL SERVICES
        • BILLING
        • BOX LUNCHES
        • BUSINESS CENTER
          • Jolley Trolley Transportation
            • CAR RENTAL AGENCIES
            • CASH PAID OUTS
            • CASH PAYING GUESTS
            • CHANGING FACILITIESDAY USE
            • CHECK-IN AND CHECKOUT
              • Early Departure
              • Late Departure
              • Satellite Check-In
              • Zip Checkout
              • Kiosks
                • CONCIERGE
                • CREDIT CARDS
                • CREDIT POLICY
                • CURRENCY EXCHANGE
                  • Del Sol of Clearwater
                    • 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039
                      • DECORATIONS
                      • DESTINATION MANAGEMENT COMPANIES (DMC)
                      • DEPOSITS
                      • DIAGRAMS
                      • DIETARY REQUIREMENTS
                      • DIRECTIONS TO THE HOTEL
                      • DOCTORS ON CALL
                      • DRY-CLEANING ndash See LaundryValet
                      • ELECTRICAL
                      • ELEVATORS
                      • EMERGENCY PROCEDURES
                      • ENTERTAINMENT
                      • EXECUTIVE MEETING PACKAGES
                      • The Hilton Approach To Online Meeting Planning
                      • FAX MACHINES
                      • FAX NUMBERS
                      • FIRE CODES
                      • FITNESS CENTER
                      • FLAGS
                      • FLORALFLORIST
                      • FREIGHT ELEVATOR
                      • GIFT IDEAS
                      • GOLF COURSE INFORMATION
                        • Golf Course Information
                          • GRATUITIES
                          • Group Reservations Identification Program (GRIP)
                          • GROUP CHECK-IN ARRIVALS AND DEPARTURES
                          • GUEST ROOMS
                          • GUEST ROOM DELIVERIES
                          • GUEST SERVICE HOTLINE
                          • HAIR SALON
                          • HOSPITALITY DESKS
                          • HOTEL FACTSHISTORY
                          • HOTEL MAP
                          • HOUSEKEEPING
                          • IN CONJUNCTION WITH (ICWrsquos)
                          • IN-ROOM DINING
                          • INTERPRETATIONTRANSLATION SERVICES
                          • INTERNET SERVICES
                          • KEY CARDS
                            • (Customized) KEY CARDS
                              • KEY HOTEL CONTACTS
                              • KOSHER
                              • LAUNDRYVALET ndash See Dry Cleaning
                              • LIMOUSINE SERVICES
                              • LINEN SELECTION
                              • LIQUOR LAWS
                              • LOAD-INLOADOUT (Production Deacutecor and Staging)
                              • LOADING DOCK
                              • LOCAL INFORMATION
                              • LOST AND FOUND
                              • LUGGAGE STORAGE
                              • MANAGER ON DUTY (MOD)
                              • MAIL SERVICES
                              • MASTER ACCOUNTS
                              • MEDICAL FACILITIESSERVICES
                              • MEETING ROOM CAPACITIES
                              • MEETING ROOM DELIVERIES
                              • MEETING ROOM RENTAL
                              • MUSICMUSICIANS
                              • NEWSPAPERSPUBLICATIONS
                              • OFFICE EQUIPMENTSUPPLIES
                              • Please contact your CateringEvents Manager for details
                              • PARKING
                              • PERSONALized GROUP WEB PAGE
                              • PETS (Policy)
                              • PIANOS
                              • POST-CONVENTION MEETING
                              • POST EVENT REPORT
                              • POSTING OF EVENTS
                              • PRE-CONVENTION MEETING
                              • PRINTING SERVICES
                              • PRODUCTION GUIDELINES
                              • PUBLIC TRANSPORTATION
                              • PYROTECHNICS
                              • RADIOSPAGERSNEXTELS
                              • RECYCLING
                              • REGISTRATION ASSISTANCE
                              • REGISTRATION DESKS
                              • RESERVATIONS RAPID Reservations Automated Processing Input and Delivery System
                              • RESTAURANTSLOUNGES
                              • RESTAURANT RESERVATIONS
                              • RESTROOMS
                              • RESUMES
                              • ROPESSTANCHIONS
                              • SAFESSAFE DEPOSIT BOXES
                              • SECURITY
                              • SHIPPING AND RECEIVING
                                • Shipping from the Hilton
                                  • SHOPPING
                                  • SIGNAGEBANNERS
                                  • SITE INSPECTIONPRE-PLANNING
                                  • SMOKING
                                  • SOUND SYSTEM
                                  • SPECIAL MEAL REQUESTS
                                  • SPORT
                                  • STORAGE
                                  • SUITES
                                  • Sustainability
                                  • TAXES
                                  • TAXICABS
                                  • TELEPHONESTELECOMMUNICATIONS
                                    • Dial ldquo9rdquo line
                                    • Dedicated Analog Phone Line
                                    • DID Lines
                                      • Type of Call Instructions Rates
                                        • Video Teleconferencing
                                          • TENTS
                                          • THEME PARTIES
                                          • TOURSSIGHTSEEING
                                          • TUXEDOSFORMAL WEAR
                                          • VOICE MAIL
                                          • WEATHER
                                          • WHEELCHAIRS
                                          • WIRED PAYMENT
                                          • WORSHIP SERVICES
                                          • ZIP-OUT CHECKOUT
                                          • Hilton Clearwater Beach
                                          • Credit Card Payment Authorization Form
Page 6: Hilton Clearwater Beach Meeting & Event Resource Guide

6

FUNCTION SPACE

7

Meeting Room Floors MAIN LEVEL | LOWER LEVEL

MAIN LEVEL Maximum number of people per seating style

Agave Office Suite 765 4117 x 3317 8 9 16 0 0 12 9 12

Citrus 646 3800 x 1700 8 30 50 40 50 40 27 0

Coral 425 1700 x 2500 9 21 35 24 25 18 20 0

Dolphin 425 1700 x 2500 9 21 35 24 25 18 20 0

Executive Conference 891 2700 x 3300 9 27 50 50 50 16 24 0

Grand Ballroom 9821 6100 x 16100 na 650 1300 800 1200 0 0 0

Grand Ballroom Foyer 4164 14625 x 2750 8 0 0 0 350 0 0 0

Grand Ballroom-Salon A 640 2000 x 3200 9 27 50 40 50 20 24 0

Grand Ballroom-Salon ABC

1952 6100 x 3200 9 120 200 150 175 38 50 0

Grand Ballroom-Salon B 640 2000 x 3200 9 27 50 40 50 20 24 0

Grand Ballroom-Salon C 640 2000 x 3200 9 27 50 40 50 20 24 0

Grand Ballroom-Salon D 1708 6100 x 2800 14 96 180 110 150 40 40 0

Grand Ballroom-Salon E 2196 6100 x 3600 14 140 250 180 200 40 60 0

Grand Ballroom-Salon F 1952 6100 x 3200 14 120 200 150 175 40 50 0

Grand Ballroom-Salon G 2013 6100 x 3300 9 120 200 150 145 40 50 0

Manatee 350 1400 x 2500 9 18 30 16 25 18 20 0

Mandalay 1080 2000 x 5400 9 36 75 70 75 32 0 0

Mangrove 714 5100 x 1400 8 48 75 60 80 30 27 0

Marlin 425 1700 x 2500 9 21 35 24 25 18 20 0

Palm Boardroom 360 1200 x 3000 8 0 0 12 0 12 0 0

Tarpon 425 1700 x 2500 9 21 35 24 25 18 20 0

Waters Edge A 856 2600 x 3050 8 48 75 50 85 24 30 34

8

Waters Edge B 980 3017 x 3050 8 48 75 50 85 24 30 34

Waters Edge Ballroom 2708 8317 x 3050 8 90 150 180 300 0 0 0

Waters Edge C 882 2700 x 3050 8 48 75 50 85 24 30 34

White Sands 407 1633 x 2542 8 24 44 30 25 18 21 22

LOWER LEVEL

Meeting Complex 20000 na 9 0 0 0 0 0 0 0

9

DINING

Reflections Our laid back restaurant features delicious dining overlooking the Gulf of Mexico Serves breakfast lunch amp dinner daily from 700 am ndash 1000 pm Casual attire

Sand Bar amp Grill Enjoy a sun-splashed atmosphere poolside dining at this charming outdoor restaurant serving lunch and dinner Open daily weather permitting from 1100 am ndash 800 pm Beach attire

10

Tiki Bar Our Tiki Hut provides a fun playful setting to enjoy your favorite beverages while relaxing directly on the beach Open daily weather permitting from 1100 am ndash 730 pm Beach Attire

Coasters Lounge Stop by this laid back Lounge for your favorite libation while watching spectacular sunsets morning coffee bar light lunch appetizers and late night menu available Open daily from 600 am ndash 1200 am weekends until 100 am Casual attire

11

Clearwater Beach Club Our Breezy Hideaway is among the best Whether itrsquos sun or shade cruising the wave tops or snorkeling the depths below the Hilton Clearwater Beach is your choice for oceanfront recreation Escape to our beachfront hotel -- where the friendly staff at our Beach Services Desk will help chart your course to paradise From complimentary towels and umbrella and cabana rentals to the only beachfront food and beverage service in the Clearwater area we work hard so you never have to Forgot something Head to our Beach Club Shop for snacks beverages ice cream sunscreen sunglasses beach and water toys cameras koozies visors totes t-shirts and more Beach Club membership is optional and offers a great deal which includes

bull Daily beach chair and umbrella usage including ldquosunsetrdquo rentals bull Savings on Fun Ride rentals water sports rentals Fun Factory activities for kids

and Beach Shop Merchandise bull Daily cocktail specials offered in hotel restaurants the cocktail lounge and the

Tiki Bar bull Discount on all dinner entreacutees and breakfast buffet bull Discount on sunset picnic basket dinner

Cabana rentals available Available all day or just for the afternoon rental available at $2500 and options include Beach Rentals - Full Day ndash 9 am - 5 pm

bull 2 Chairs with Umbrella bull 2 Chairs with Cabana

Beach Rentals - Half Day ndash 1 pm ndash 5 pm

bull 2 chairs with umbrella bull 2 chairs with cabana

12

RESOURCE INFORMATION A Advertising Opportunities Affiliates Airline Information Amenities Americans with Disabilities Act (ADA) AudioVisual Automated Teller Machines B Baby-Sitting Services Balloons Banks Banquet Beverage Selection Banquet Curfews Banquet Equipment Banquet Menu Selection Banquet Terms and Conditions Bell Services Billing Box Lunches Business Center BusBus Companies C Car Rental Agencies Cash Paid Outs Cash Paying Guests Changing FacilitiesDay Use Check Cashing Privileges Check-In and Checkout Coffee Maker Concierge Credit Cards Credit Policy Currency Exchange

13

D Decorations Destination Management Companies (DMC) Deposits Diagrams Dietary Requirements Directions to the Hotel Doctors on Call Drug Stores Dry Cleaning E eEvents Electrical Elevators Emergency Procedures Entertainment Environmental Commitment Executive Meeting Packages Exhibits F Fax Machines Fax Numbers Fire Codes Fitness Center Flags FloralFlorist Freight Elevator G Gift Certificates Gift Ideas Golf Course Information Gratuities Group Reservations Identification Program (GRIP) Group Check-In Arrival and Departures Guest List Manager Guest Rooms Guest Room Deliveries Guest Service Hotline

14

H Hair Salon Heat Hospitality Desks Hotel FactsHistory Hotel Map Housekeeping I In Conjunction With (ICWrsquos) Indemnification In-Room Dining InterpretationTranslation Services Internet Services J K Key Cards Key Hotel Contacts Kosher L LaundryValet Limousine Services Linen Selection Liquor Laws Load-InLoad Outs (Production Decor amp Staging) Loading Dock Local Information Lost and Found Luggage Storage M Manager on Duty (MOD) Mail Services Master Accounts Medical FacilitiesServices Meeting Room Capacities Meeting Room Deliveries Meeting Room Rental Meeting Room Set Standard MusicMusicians N NewspapersPublications

15

O Office EquipmentSupplies Off Premise Catering P Package Room Parking Personalized Group Web Page Pets (policies) Photography Pianos Pools Porterage Post-Convention Meeting Post Event Report Posting of Events Pre-Convention Meeting Printing Services Production Guidelines Public Transportation Pyrotechnics Q R RadiosPagersNextels Recycling Registration Assistance Registration Desks Reservations (RAPID) RestaurantsLounges Restaurant Reservations Restrooms Resumes Robes RopesStanchions

16

S SafesSafety Deposit Boxes Security Shipping and Receiving Shopping SignageBanners Site InspectionPre-planning Smoking Sound System Special Meal Requests Sport Storage Suites Sustainability T Taxes Taxicabs TelephonesTelecommunications Tents Theme Parties ToursSightseeing TuxedoFormalwear U V Voice Mail W Weather Wheelchairs Wired Payment Worship Services X Y Z Zip-Out Checkout

17

ADVERTISING OPPORTUNITIES The hotel offers groups and their affiliatersquos opportunities to sponsoradvertise during the specified dates of the meetingexhibit Your Event Services manager will provide detailed information and can discuss other ideas not listed below Logo products eg keycards cocktail napkins to go lunch boxes etc Video Channel Plasma Screens BannersSignage

Back to Resource Information AFFILIATES Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space will work directly with our Event Services Department All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all affiliates should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the CateringEvent Services Department to set up food beverage and billing arrangements Back to Resource Information AIRLINE INFORMATION Airport Information The nearest airport is the Tampa International Airport located 20 miles approximately 30-35 minutes from Hilton Clearwater Beach wwwtampaairportcom

Airline Handled By Airside

Ticketing amp

Baggage Claim

Curbside Check-in Phone

Air Canada

E RED N (888) 247-2262

Air Tran

A RED Y (800) AIRTRAN

Air Wisconsin

F BLUE Y (920) 739-5123

American

F BLUE Y (800) 433-7300

18

Atlantic Southeast

Airlines Delta E BLUE N (800) 221-1212

British Airways

F RED N (800) 247-9297

Cape Air

Continental A RED Y (800) 525-0280

Cayman Airways

F RED N (800) 422-9626

COMAIR

Delta E BLUE Y (800) 221-1212

Continental Airlines

A RED Y (800) 525-0280

Continental Connection

Continental A RED Y (800) 525-0280

Continental Express

Continental A RED Y (800) 525-0280

Delta Air Lines

E BLUE Y (800) 221-1212

Freedom Airlines

Delta E BLUE N (800) 221-1212

Frontier

Continental C RED N (800) 432-1359

Gulfstream International

Continental A RED Y (800) 525-0280

Jet Blue

A BLUE Y (800) 538-2583

KLM

E BLUE Y (800) 225-2525

Spirit C RED N (800) 452-2022

19

Midwest Airlines

Republic Airways

US Airways F BLUE Y (800) 428-4322

Southwest Airlines

C RED Y (800) 435-9792

Spirit Airlines

C RED N (800) 772-7117

Sun Country Airlines

(seasonal) Delta E BLUE N (800) 359-6786

United

E RED Y (800) 241-6522

US Airways

F BLUE Y (800) 428-4322

WestJet

F RED N (800) 538-5696

Back to Resource Information

20

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left Super Shuttle provides door-to-door airport shuttle transportation throughout the United States wwwsupershuttlecom AMENITIES The Room Service department is happy to service your group gift and amenity needs You may choose from the list of amenities below or advise your CateringEvent Manager of your specific preferences or budgeting guidelines All amenity pricing excludes state sales tax gratuity and delivery fee Room service gratuity is currently 18 For a standard delivery the fee is $300 Back to Resource Information AMERICANS WITH DISABILITIES (ADA) The Hotel represents that the Hotel facilities being rented or reserved by you including guest rooms common areas and transportation services are and will be in substantial compliance with applicable public accommodation obligations under the Americans with Disabilities Act You agree that one week in advance of your event you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space You agree that you will be responsible for the procurement and payment of all charges for any and all auxiliary aids We will upon your request furnish you with the names of businesses you can contact to obtain these aids You also agree to be responsible for compliance with the ADA in the set up and conduct of meetings for your event Back to Resource Information AUDIOVISUAL We have chosen Presentation Services as our Event Technologies provider They share our dedication to customer service and have the technical expertise to meet your audio visual needs They may be reached at 727-446-7741 Back to Resource Information AUTOMATED TELLER MACHINES There is an ATM conveniently located on the lobby level by the Executive Meeting Room There is also an ATM located right across the street at the Suntrust Bank Back to Resource Information

21

BABY-SITTING SERVICES The following childcare companies are licensed bonded insured and CPR trained Parents should arrange directly with the company selected None of the babysitting agencies are affiliated with the hotel and as such the hotel is not responsible for the services rendered by these agencies The fees for babysitting services vary by vendor and holiday rates may also apply Direct payment is required to the vendor No room charges or master billing for babysitting services is permitted Nannies who care wwwnannieswhocarecom 1-866-931-1333 Back to Resource Information BALLOONS There is a $2500 clean up fee for the use of helium balloons We do not allow helium balloons outside on our deck due to environmental concerns All helium tanks must be in an approved safety stand or cart There must be prior written approval for the use of all displays andor decorations proposed by guest Please see the Banquet Event Order (BEO) for other specific contractual information Back to Resource Information BANKS Southtrust Bank 130 Island Way Clearwater Beach FL (727) 441-8467 Southtrustcom Mon-Thurs 9am ndash 4pm

Fifth Third Bank 100 Island Way Clearwater FL (727) 449-1311 53com Mon-Fri 9am - 5pm

Bank of America 122 Island Way Clearwater FL (727) 447-3928 Bankofamericacom Mon-Thurs 9am ndash 4pm

Friday 9am ndash 6pm Friday 9am ndash 6pm SunTrust 423 Mandalay Avenue Clearwater FL 33767 727-447-0058 Suntrustcom Mon-Thurs 9am ndash 4pm Friday 9am ndash 6pm Back to Resource Information BANQUET BEVERAGE SELECTION The Hilton Clearwater Beach offers a choice of standard and premium beverages on banquet bars The following is a list of beverages currently offered by our beverage department for banquets As the availability of some of the items vary this list may or may not be complete and is subject to change Specialty items are available upon request

22

All banquet bars serve wines by the glass domestic and imported beers soft drinks juices mineral water and non-alcoholic beers and wines Blended drinks and champagne by the glass are available upon request Back to Resource Information BANQUET CURFEWS There is an outdoor function curfew of 1100 pm In accordance with State of Florida liquor laws all alcoholic beverage sales will begin at 1100am and conclude at 200am Back to Resource Information BANQUET EQUIPMENT Items in our banquet inventory are for your use at no additional charge Any equipment requested not in inventory which have associated costs will be passed on to your group For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information BANQUET MENU SELECTION We request that banquet menus room arrangements and other details pertinent to your convention be submitted to your CateringEvent Manager 30 days prior to your conference date We are happy to custom design menu proposals for your group and assist in selecting the proper menu items and program arrangements to ensure a successful event Specialty and theme parties may be designed to meet your particular needs Special meal requests can be accommodated Please advise your CateringEvent Manager in advance with any special dietary requirements Back to Resource Information

23

STANDARD BANQUET TERMS AND CONDITIONS 1 ASSIGNMENTCONFIRMATION OF FUNCTION SPACE The function space assigned indicates the space is tentatively being held and will be held on a definite basis upon signing of the Event Order (ldquoEOrdquo) The terms and conditions of any group sales or catering sales agreement previously signed regarding this event remain in force and the EO is intended to provide specific functionevent information in support of the original agreement If for any reason the function space reserved is not available for your event you agree that we may substitute space of appropriate size and comparable quality for your event If you plan to print or publish the assigned space please contact us first to confirm the room assignment 2 GUARANTEE OF ANTICIPATED REVENUE At least 72 hours (3 business days) before your event you must inform us in writing of the exact number of people who will attend your event The arrangements set forth on the reserve side of your EO will serve as the final arrangements for your event The services products fees etc as noted will be provided at the time of your event and you will be charged based on the event guarantee that you give us or the number of people indicated at the time you signed the sales agreement or the EO whichever is greater We will not undertake to serve more than 3 more than this guaranteed minimum 3 LABOR CHARGE If the guaranteed number for your event is less than 25 persons we will add a $7500 labor charge to your account This will be used to cover our costs of the event and will not be distributed as a service charge or gratuity to our employees working at your event 4 OVERTIME You agree to begin your event promptly at the scheduled start time and agree to have your guests invitees and other persons vacate the designated event space at the end time indicated on the final EO You further agree to reimburse us for any overtime wage payments or other expense incurred by us because of your failure to comply with these regulations 5 GRATUITY amp SERVICE CHARGE 21 of the food and beverage total plus applicable state or local tax will be added to your account as a gratuity and fully distributed to servers and where applicable bussers andor bartenders assigned to the Event 6 PRICE INCREASES There may be increases in prices due to unforeseen changes in market conditions at the time of your event We will communicate these increases to you in advance We will require written confirmation that you agree to pay these increased prices Alternatively we at our option may in such event make reasonable substitutions in menus and you agree to accept such substitutions 7 SET UP CHARGES Should extensive meeting room set-ups or elaborate staging be required there will be a set-up charge to cover Hotel costs and additional labor If equipment is necessary that exceeds Hotelrsquos inventory then you agree to pay for the cost of renting this additional equipment You agree to indemnify us for any damage caused to any Hotel property as a result of drayage related to your event whether caused by you your agents employees or contractors

24

8 OUTSIDE FOOD AND BEVERAGE Due to state law you may not bring into the Hotel alcoholic beverages You must obtain prior approval from us before you bring in any food or non-alcoholic beverages from outside sources A Hold Harmless Agreement and Liability Insurance are required if food or beverage products not purchased and served by Hotel staff are brought in for consumption by your guests Service fees will apply to any outside food or beverage served in our function space regardless if Hotel labor is required 9 AUXILIARY AIDS The Hotel represents and you acknowledge that the Hotel facilities being rented for you including guest rooms common areas and transportation services will be in compliance with our public accommodation requirements under the Americans with Disabilities Act You agree that you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space at least two weeks prior to your event You agree to pay all charges associated with the provision of such aids by the Hotel 10 PROMOTIONAL CONSIDERATIONS We have the right to review and approve any advertisements or promotional materials in connection with your function which specifically reference the Hilton name or logo Hilton does not offer or accept any terms or conditions which provide commissions rebates HHonors points or other forms of compensation related to revenue for food beverage room or equipment rental 11 CANCELLATION You may cancel this Agreement only upon giving written notice to us The parties agree and understand that in the event of a cancellation our actual damages would be difficult to determine Therefore you agree to pay the liquidated damages outlined in your sales agreement if any or the guarantee amount as set forth in paragraph 2 whichever is greater As products and services must be purchased and scheduled in advance notification seven (7) business days or less before the event will require all charges (including labor and service fees rentals and applicable taxes) for the final guarantee or contracted number of guests will be charged Additional damages may be owed for cancellation of your sleeping room contract 12 CONDUCT OF EVENT Group agrees to comply with all applicable federal state and local laws including health and safety codes and federal anti-terrorism laws and regulations including compliance with the provisions of 29 CFR part 470 and our rules copies of which are available from the hotelrsquos sales department Group agrees to cooperate with Hotel and any relevant governmental authority to ensure compliance with such laws You assume full responsibility for the conduct of all persons in attendance at your event and for any damage done to any part of our premises during the time of your event Should you require any rigging services for this event all such services must be arranged through the in-house AV provider or the Hotel and you will be responsible for all costs associated therewith Back to Resource Information

25

BELL SERVICES Our bell services department is responsible for the movement of your luggage and the delivery of all non-food and beverage amenities and golf bag handlingstorage Porterage charges will be set forth in your contract The current rate is $400 per person plus state tax and is subject to change Departure notices and bag pulls should be coordinated with your CateringEvent Manager Back to Resource Information BILLING Should you require a master account for billing purposes please complete and return our credit application Upon approval master accounts will be assigned per your instructions Please be sure to advise your CateringEvent Manager in advance for any specific instructions on how you would like your bill organized We recommend on-site daily review with the Group Billing Coordinator Back to Resource Information Back to Resource Information BOX LUNCHES Box lunches are available through the banquet department We can help you create your own customized lunch If you wish to order box lunches for your group your CateringEvent Manager will arrange the order for you and provide delivery to your specified location on the property Back to Resource Information BUSINESS CENTER Whatever your business needs are they can all be accommodated through our in-house Business Center Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested In order to address your specific grouprsquos needs please refer to the Business Center or discuss them with your CateringEvent Manager Whether you require a fully operational office setup on property or various limited services the Business Center is designed with everyonersquos needs in mind Business hours are 24 hours

26

For large quick printing or copying jobs we recommend calling Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl(727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm

Kinkos Copies Fedexcom 23250 US 19 North Clearwater FL (727) 726-5888 Monday-Sunday 24 hour operation

Sunday 1200pm-600pm Fastsigns 17948 US 19 North Clearwater FL (727)-797-1177 249fastsignscom Monday-Saturday 830am-530pm Back to Resource Information BUSBUS COMPANIES Martz First Class Coach 4783 37th Street North St Petersburg FL 33714 800-282-8020 or 727-526-9086 Fax 727-522-5548

Jolley Trolley Transportation wwwthejolleytrolleycom 483 Mandalay Avenue Clearwater (727) 445-1200

Back to Resource Information CAR RENTAL AGENCIES Following are the three Hilton Clearwater Beach preferred companies their locations and contact numbers Hertz Rent-A-Car 800-654-3011 Local phone number 727-517-2665 Locations 1201 Gulf Blvd Clearwater Beach FL Hours Mon-Fri 900 am-500 pm Sat 900 am-100 pm Sun CLOSED

Avis Rent-A-Car 800-321-3712 Local phone number 727-442-4119 Locations 801 Cleveland Street Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-300 pm Sun 900 am-100 pm

Budget Rent-A-Car 800-527-0700 Local phone number 727-669-3773 Locations 28880 US 19N Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-400 pm Sun 900 am-100 pm

Enterprise Rent-A-Car 800-261-7331 Local phone number 727-446-1125 Locations 1200 Court Street Clearwater FL Hours Mon-Fri 730 am-6 pm Sat 900 am-1200 pm Sun Closed

Back to Resource Information CASH PAID OUTS Please contact your CateringEvent manager for specific cash paid out information Back to Resource Information CASH PAYING GUESTS In the event a hotel guest does not have a major credit card to secure hisher room the Hilton Clearwater Beach will require full payment in advance for room and tax charges In addition there will be a $7500 per day refundable deposit for incidental charges If the guest does not wish to establish credit for incidental charges the guest room phone will be restricted to room-to-room calls All room folio charges from the Food and Beverage outlets and movie charges will also be restricted Back to Resource Information CHANGING FACILITIESDAY USE Please contact your CateringEvent Manager regarding our changing facility located on the third floor This facility includes 1 Full Bathroom furnished with towels and toiletries and a changing area There may be a half-day rate charged The hours of guest room availability for day use will depend on occupancy of the hotel Back to Resource Information CHECK CASHING PRIVILEGES Gold and Diamond member guests may cash checks up to $5000 at the Front Office The check must be imprinted with the guestrsquos name and address and made out to Hilton Clearwater Beach Identification may be required Back to Resource Information CHECK-IN AND CHECKOUT Hotel check-in is 400 pm and check-out is 1100 am (All guests arriving before 400pm will be accommodated as rooms become available Our Guest Service Department can arrange to check luggage for those guests arriving early when rooms are not available and for guests attending functions on departure day)

28

Early Departure Your guests will have the opportunity to confirm their departure date at check-in Once this departure date has been confirmed there will be an early departure fee assessed in the event the guest departs prior to their confirmed departure date Late Departure Late checkouts are available upon request and subject to availability Please contact the Front Desk directly to discuss availability and associated fees Satellite Check-In Satellite check-in is available The following conditions must be met in order to be eligible for consideration arrival manifest provided 14 days in advance of major arrival The success of a satellite check-in is very dependant on the hotels occupancy the evening before and flow of your arrival manifest Your CateringEvent Manager will be able to discuss these issues in more detail to determine if this is the correct solution for your arrival Zip Checkout With zip checkout your room folio is provided at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 50 to check-out Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Kiosks The Hilton Clearwater Beach offers Kiosk check-in and checkout as a convenience to our guests Our kiosks are user friendly and accept credit or HHonors cards Guests are able to retrieve room keys at check-in and a printed folio at checkout Back to Resource Information COFFEE MAKER All of our guest rooms provide coffeemaker with free gourmet coffee and tea Back to Resource Information CONCIERGE Our knowledgeable ConciergeBell Staff takes pride in meeting guestrsquos needs Please contact the Concierge for assistance with transportation activities restaurants or additional special needs The ConciergeBell Staff are located on the Ground Level daily from 600 am to 1100 pm After hours please contact the Front Desk Back to Resource Information CREDIT CARDS The Hilton Clearwater Beach accepts most major credit cards including American Express Discover Visa Master Card amp Diners Club Back to Resource Information

29

CREDIT POLICY Unless you have established credit in advance with us you will pay the entire contract price in cash or by certified check at least three business days prior to your function or by personal bank check two weeks prior to your function If you would like to establish credit please contact your CateringEvent Manager Back to Resource Information CURRENCY EXCHANGE Del Sol of Clearwater 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039 Back to Resource Information DECORATIONS Please contact your CateringEvent Manager for a description of items available as well as complete party package menus We are happy to suggest ideas on novel favors souvenir menus printed programs creative ice carvings theme food presentations and room accent decor and specialty linens We are not responsible for any loss or damage to property belonging to you or your attendees and do not maintain insurance covering it All displays andor decorations will be subject to our written approval and we reserve the right to contract and charge for hotel staff to provide the labor for any installations or removals of such Back to Resource Information DESTINATION MANAGEMENT COMPANIES (DMC) Preferred vendors that have successfully worked with the hotel are listed below for your reference

(813) 600-5763 office (813) 315-6379 fax 4302 Henderson Boulevard Suite 107 Tampa FL 33629 wwweventionsflcom

Destination Tampa Bay 651 Channelside Drive Suite 207 Cruise Terminal 2 (1st Floor Lobby) Tampa FL 33602 Phone 813-514-0770 Fax 813-514-0773

Back to Resource Information

30

DEPOSITS Required group Cash Deposits are outlined in your sales contract Cash Deposits may be made at anytime throughout your stay and placed to your master account balance Full pre-payment of room and tax is required for guests not wishing to utilize a credit card upon check-in Back to Resource Information DIAGRAMS Diagrams are available on our website or contact your CateringEvent Manager Back to Resource Information DIETARY REQUIREMENTS Our Chef will provide meals for your attendees with special dietary requirements Please advise your CateringEvent Manager if a special meal is required Back to Resource Information DIRECTIONS TO THE HOTEL

From The North Take I-75 South to 275 South Exit onto Highway 60 West toward Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The South Take I-275 North to Roosevelt Blvd West to Bayside Bridge turning right (going North) Turn left on Highway 60 Gulf to Bay At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The East Take I-4 West to I-275 South to Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left

Back to Resource Information DOCTORS ON CALL Please contact Guest Service for a list of Doctors on Call by dialing extension 153 Back to Resource Information

31

DRUG STORES CVS Pharmacy 467 Mandalay Ave Clearwater Beach FL Tel 727-447-6429

Walgreens 660 S Gulfview Blvd Clearwater Beach FL 33767 (727) 443-2393

Back to Resource Information DRY-CLEANING ndash SEE LAUNDRYVALET Laundry services are available by dialing extension 153 Monday thru Saturday garments picked up prior to 900 am are returned to guests by 600 pm the same evening Closed Sundays amp Holidays Back to Resource Information eEVENTS Hilton Familyrsquos online booking channel for small groups and meetings Back to Resource Information ELECTRICAL The Engineering Department provides assistance with all your mechanical and electrical needs Please contact your CateringEvent Manager if you require an electrical services request form to secure additional power andor labor services All requests for power requirements are to be communicated to your CateringEvent Manager A complete production package is also available through your CateringConvention Services Manager Please see forms for pricing and ordering Back to Resource Information ELEVATORS The hotel has 5 guest elevators located in 3 areas the main entrance and lobby area and 2 elevators in banquet foyer area All elevators access the 9 floors of the hotel Back to Resource Information EMERGENCY PROCEDURES The Hilton Clearwater Beach is fully prepared to handle different types of situations to assist our guests The following is information on our emergency procedures bull The hotel internal emergency number is 0 or 911

bull The hotel has an emergency response team 24 hours a day In the event of an emergency calling the emergency number 0 will initiate the appropriate response

bull Paramedics Fire Department and the Police Department are all located approximately 3 to 5 minutes from the hotel

32

bull Our Security Department as well as a small number of other employees are trained in CPR and First Aid

bull Emergency evacuation routes and procedures are located on the inside of all guest room doors

Nearest Emergency Room Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Nearest Hospital Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Back to Resource Information

ENTERTAINMENT The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to assure satisfaction and secure the best local national and international talents The city requests that outdoor entertainment begin no earlier than 1000 am and end no later than 1100 pm Please contact your CateringEvent Manager for assistance in booking entertainment Back to Resource Information ENVIRONMENTAL COMMITMENT At Hilton Hotels Corporation protecting the Environment is a top priority Responsible environmental activity is good for both our business and the community Hilton has developed a comprehensive company-wide policy to promote business practices that help preserve the environment We provide guidelines for all of our facilities and our goals are to ldquoReduce ndash Reuse ndash Recyclerdquo as much as we can Help us to preserve the remarkable habitats and beautiful beaches that surround the Hilton Clearwater Beach The hotel is committed to safeguarding our environment through consistent water conservation energy efficiency waste reduction and clean air practices We invite you to join in our Be Green initiative and experience the many ways in which we are giving back to our planet including

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information

33

EXECUTIVE MEETING PACKAGES THE HILTON APPROACH TO ONLINE MEETING PLANNING Let the Hilton Clearwater Beach whisk you and your guests away to the shores of the Gulf of Mexico and allow the typical hassles of event planning melt away Enjoy a quick easy hassle-free experience when you take advantage of our new e-Events service and plan your entire meeting from one easy-to-use website A simple click of the mouse will allow you to book blocks of 5 to 25 rooms take care of food and beverage services reserve av equipment or choose a venue Once reserved rooms may be paid for separately by each group member or by one person This online tool is just one of the many ways the Hilton Clearwater Beach Resort will ensure success for your Small Group Event Book now with e-Events and allow the typical corporate settings to yield to swaying palms brilliant white sand and warm ocean breezes

bull One-stop shopping for 5 - 25 guest rooms per night food amp beverage and function space

bull Simple price quotes and online contract bull No phone calls or negotiations necessary bull Instant confirmation bull 247 access to up-to-the-minute information bull View and manage reservation details for your attendees bull Book rooms directly for your guests

After you book take advantage of other tools designed to make your Small Group Event easy Create a Personalized Group Web Page where you can publish details above your meeting agenda Use Guest List Manager to view print or download your attendee list and review current room reservations For groups requiring more than 25 guestrooms please click here for an Online Request for Proposal Back to Resource Information EXHIBITS Please request the hotelrsquos Exhibit Resource Guide from your Event Services Manager Back to Resource Information FAX MACHINES Business Center or Front Desk will be able to assist with your fax needs Back to Resource Information FAX NUMBERS For Guests (727) 461-0610 CateringConvention Services office (727) 461-1768 Sales office (727) 446-1583 Reservations office (727) 446-2904 Back to Resource Information

34

FIRE CODES The following are a few general regulations that typically fall under local fire authoritiesrsquo specifications They should be considered when planning and coordinating space decorations etc in the ballrooms and meeting rooms as well as all other applicable laws codes and regulations Where exits are not immediately accessible from an open floor area safe and continuous passageways aisles or corridors shall be maintained leading directly to every exit and shall be so arranged as to provide convenient access for each occupant to at least two exits by separate ways of travel The aisle needs to be as wide as or wider than the exit to which they are leading There will not be any setup permitted in front of any exit doors Staggering of dining tables is not permitted All room sets must be in compliance with the local Fire Department regulations pertaining to occupancy load mandatory aisles and ceiling clearance fire exits Any event which has vehicle displays fog machines fueled cooking demonstrations laser exhibits (including tabletop) or extensive productions with staging and props must have a certified permit from the local Fire Marshall All associated fees for permits floor plan approval and stand-by fire watch are your responsibility and final approved copies must be received at least three days prior to the event Every required exit exit access or exit discharge shall be continuously maintained free of all obstructions or impediments to full instant use of fire or other emergency No furnishings decorations or other objects shall be placed so as to obstruct exits access thereto egress there from or visibility thereof Hangings or draperies shall not be placed over exit doors or otherwise located as to conceal or obscure any exit Mirrors shall not be placed on exit doors Mirrors shall not be placed in or adjacent to any exit in such a manner as to confuse the direction of the exit No open flame devices shall be used in any meeting rooms When necessary for ceremonial or religious purposes the fire marshal having jurisdiction may permit open flame lighting under such restrictions as are necessary to avoid danger of ignition of combustible materials or injury to occupants Any furnishings decorations and stage settings shall be fire retardant treated and must display certificate of proof Local fire authorities in advance of event set-up shall approve all extensive production plans Distance between tables must be equal to or greater than the required aisle width plus 19rdquo for chairs on one or 38rdquo for chairs on both sides It is ultimately the grouprsquos responsibility to ensure that your event complies with all applicable laws including but not limited to fire and safety codes rules and regulations

35

Please contact your CateringEvent Manager for detailed information regarding Fog Machines Lasers etc Back to Resource Information FITNESS CENTER Hilton Fitness by Precorreg offers the essentials for your workout cardio with personal TV screens and headphones free weights water courtesy towels and room to stretch Our Precorreg Fitness Center is located on the 3rd floor with access by room key Hours of Operation Open 24 hours ages 16 and older Back to Resource Information FLAGS Our Banquet Department currently has two United States flags and two Florida State flags in inventory If you require additional flags please discuss rental costs with your CateringEvent Manager Back to Resource Information FLORALFLORIST Please consult your CateringEvent Manager for assistance with a proposal for your special event or for a list of preferred florists Back to Resource Information FREIGHT ELEVATOR The Freight Elevator services the back service hall and ballroom areas form the second level stop Single Freight Elevator with interior dimensions of lt80rdquogtL x lt56rdquogtW x lt84rdquogtH Door measurement of lt42rdquogtW x lt84rdquogtH Back to Resource Information GIFT CERTIFICATES A gift certificate is a wonderful way to reward your attendees staff or sporting event winners Gift certificates are available for purchase through Executive Office and are designated for restaurants lounges and guest room charges Gift certificates are not honored at our retail shops however purchases may be made in certain retail shops and signed to the guest room A gift certificate can be used as a credit to the guest room account Please contact your CateringEvent Manager for further details Back to Resource Information

36

GIFT IDEAS httpwwwhiltontohomecom - The Hilton Serenity Collection httpwwwhiltoncorplogowarecomrep=hilton - Olympic Merchandise httpwwwwaldorfcollection-hotelsathomecomhomehtml - The Waldorf Collection Back to Resource Information GOLF COURSE INFORMATION These Four Golf Courses offers you the very best Scenic fairways rolling greens and beautiful sweeping views The courses are open to the public Transportation for your group can be arranged through your CateringEvent Manager in advance Golf Course Information Clearwater Country Club paulaccctampabayrrcom 525 N Betty Lane Clearwater FL 33755 (727) 446-224

Clearwater Country Club course originally designed by Herbert Strong in 1920 has weathered several redesigns At par 726010 yards from the white tees it remains a short course of average difficulty However the greens are small and the fairways are plagued by sand traps and there is occasional water Only one of the par 5s tops 500 yards The par-4s with one exception are under 400 yards long from the blue tees (6231 yards) The par-3s are varied from long to short This is a semi-private golf course Only soft spikes are allowed The Belleview Biltmore Golf Club belleviewbiltmorecomgolf 1501 Indian Rocks Road Belleair FL 33756-1465 (727) 581-5498 Features 18 championship holes of championship golf Extensively restored to the classic Ross design the course has a reputation for its challenging but also forgiving design For your convenience the Belleview Biltmore Pro Shop carries a complete selection of golf accessories and apparel club and shoe rentals are available to meet the golf attire and shoe requirements Our Golf Professional is happy to assist you with the planning of your groups golfing events The Belleview Biltmore Golf Academy As one of Floridas best playing professionals Bill Shriver has played in four PGA Tour Events the Buy Com Tour and has been named the North Florida PGA Player of the Year in 1999 While directing golf schools in

37

Florida Bill has had the opportunity to compete against and coach professional golfers With the extensive teaching and playing experience of Shriver and McClanan Maser its a winning combination to the Belleview Biltmore Golf Academy The course opens at 700 am daily and tee-times are required Complimentary transportation every hour on the hour to our Golf and Beach Club Innisbrook Golf and Country Club 36750 US Highway 19 North Innisbrook FL 34684-1239 Tel (727) 942-2000

The newly renovated Innisbrook is simply one of Americarsquos most celebrated Florida golf resorts Not only do we consistently receive top accolades ndash including Golf Magazinersquos ldquoTop 100 You Can Playrdquo and Golf Digestrsquos ldquoTop 75 Golf Resorts in Americardquo ndash we also host an annual PGA Tour championship and the LPGA Legend Tourrsquos first major

Wersquore home to four outstanding layouts ndash all designed by the innovative and imaginative architect Lawrence Packard ndash including the top-rated Copperhead course which welcomes the worldrsquos finest players each March when the PGA TOUR visits Innisbrook for the Transitions Championship727) 942-2000

Back to Resource Information GRATUITIES Informally known as tipping in the United States tipping is voluntary Tips are supposed to be rewarded for services performed as well as a supplement to an employees income (gratitude) Recommendations for housekeeping - $100-200 per day Bellman - $100 per bag and discretionary for above and beyond services provided for you Disclosure all gratuities not outlined in the contract are discretionary Back to Resource Information GROUP RESERVATIONS IDENTIFICATION PROGRAM (GRIP) Manage room blocks proactively with automated cross-reference of group registration lists against hotel reservations Automates the process of all reservations booked within or around an associated

group block Reduces exposure to attrition Ability to monitor booking pace No charge ndash itrsquos FREE

Back to Resource Information GROUP CHECK-IN ARRIVALS AND DEPARTURES The Hilton Clearwater Beach has a specially designed group entrance to accommodate the needs of your group It has a porte-cochere and ample room for bus loading and unloading It is also conveniently located near the ballrooms and meeting rooms This

38

area may be reserved and set up for satellite check-in and convention registration depending on your arrival pattern All coach arrivals will be directed to the group entrance as the front entrance becomes easily congested and large movements can be more efficiently accommodated at the group entrance Your guests will be asked to remit credit or a cash deposit upon arrival for their incidental charges unless we have agreed to accept a letter of guarantee from your organization and it is on file at time of check-in If your guests are arriving via group transportation and an arrival manifest has been supplied we will be happy to have all of the rooms assigned in advance and key packets prepared If your guests will be arriving at scattered times throughout the day with no transportation arrangements made or arrival manifest we will assign rooms on a first-come first-serve basis Back to Resource Information GUEST LIST MANAGER An on-line tool provided by Hilton to group customers that allows them to manage their grouprsquos reservations on-line and provides on-line guest list information Back to Resource Information GUEST ROOMS The hotelrsquos current bedding breakdown is as follows 185 King 231 QueenDoubles Florida state law and local enforcement of national fire codes mandate that there is a maximum of four guests per room (adultschildren) Hilton is pleased to present ldquoThe Serenity Collectionrdquo todayrsquos premier bedding package including pillow top mattress and luxury linens Did you enjoy your nightrsquos sleep Visit wwwpacificcoastcom to order your own Serenity bed Back to Resource Information GUEST ROOM DELIVERIES Bell Services delivers non-food or packaged deliveries to the guest rooms The charge for deliveries is as follows under the door - $200 per envelope and deliveries inside the room - $300 for the first item amp $100 for each additional item Back to Resource Information

39

GUEST SERVICE HOTLINE Guests with specific needs or requests may pick up a house phone and dial extension ldquo55rdquo for the Hilton hotline Our banquet hotline is ldquo156rdquo for banquet needs or requests Hilton reservation hotline 1-800-753-3954 Dial ldquo0rdquo for any other requests and our hotel operator will direct you to the appropriate hotel contact Back to Resource Information HAIR SALON Sharmaines Salon amp Day Spa 483 Mandalay Avenue Suite 206 Clearwater Beach FL 33767 Phone (727) 447-2025 infosharmainescom Hours of Operation Mon 9-4 Tues 9-6 Wed Thu Fri 9-8 Sat 9-6 Sun 10-3

Salon South Beach 781 Bayway Boulevard Clearwater Beach FL 33767 Phone (727) 444-4551 Salonsouthbeachcom Hours of Operations Tues ndash Sat 9-5

Back to Resource Information HEAT HEAT (Hilton Environmental Analysis and Tracking) is our internal measurement system to collect analyze and track environmental and social performance at our property as well as our brands globally In so doing we are able to integrate sustainability as a core performance metric and drive economic and social returns Your CateringEvent Manager can share detailed information Back to Resource Information HOSPITALITY DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks can be located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next dayrsquos use Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information

40

HOTEL FACTSHISTORY The following is a fact sheet for the Hilton Clearwater Beach Location Clearwater Beach FL Address 400 Mandalay Avenue Telephone 727 461 3222 Facsimile 727-461-0610 Reservations 1-800-HILTONS Website Hiltonclearwaterbeachcom Managed By Hilton Corp Opened 1980 Renovated 2008 Back to Resource Information HOTEL MAP Attendees may receive a map in their key packet when they arrive at the hotel Your CateringEvent Manager can customize the map for your guests to state your group name and show locations and directions for your special functions at $200 each Back to Resource Information HOUSEKEEPING Daily housekeeping services which consists of general cleaning take place between 800 am and 600 pm Should one of your guests require special times of service requests may be made directly with Housekeeping or your CateringEvents Manager The suggested housekeeping gratuity is $100 per day Some groups may have the gratuity rate predetermined in the contract and billed to the master account Each guest room is provided with several special service amenities either at no charge or for a nominal fee These items include an iron and ironing board coffee makers hairdryers in-room safe bathshower amenities and extra pillows Additional bedding available for children cribs and roll-aways Please note there is a maximum of four persons (including children) allowed per room Turn-down services include Daily Exchanging of Linens and Towels amp Turning-down bedding Back to Resource Information IN CONJUNCTION WITH (ICWrsquoS) Any group hosting an In-Conjunction With Event is solely responsible for all charges and activities The hosting convention must authorize all arrangements for meeting space assignments food beverage etc Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space and separate billing are subject to credit approval

41

All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all ICWrsquos should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the Catering Department to set up food beverage and billing arrangements Back to Resource Information INDEMNIFICATION To the extent permitted by law you agree to protect indemnify defend and hold harmless the Hotel Hilton and the Owner and their respective employees and agents against all claims losses or damages to persons or property governmental charges or fines and costs (including reasonable attorneyrsquos fees) arising out of or connected with your function except those claims arising out of the sole negligence or willful misconduct of the hotel Back to Resource Information IN-ROOM DINING Our In-room Dining is open Sunday-Thursday 630 am-1100 pm Friday and Saturday 630 am-1200 am for breakfast lunch dinner snacks and beverage service We are happy to offer convenient doorknob ordering for breakfast service In-Room Dining can be reached at extension 148 in-house A variety of amenities are also available through room service Room service gratuity is 18 and is posted automatically on all checks There is also a delivery fee of $300 per order Back to Resource Information INTERPRETATIONTRANSLATION SERVICES International Technical Translators (727) 461-3437 1180 NE Cleveland St Clearwater FL Back to Resource Information INTERNET SERVICES The Hilton Clearwater Beach provides numerous Internet Services Ibahn is our Internet Service Provider for all guestsrsquo networks and will answer any questions concerning your system Back to Resource Information

42

KEY CARDS Please contact your CateringEvent Manager if you would like keys to any of your meeting office or hospitality rooms If you wish to have a lock changed there will be a $25000 charge per doorper room and you may be required to sign a hold harmless agreement (Customized) KEY CARDS Please contact your CateringEvent Manager if you would like custom keys for your group They are an excellent way to market your organization Back to Resource Information KEY HOTEL CONTACTS The Executive Managing Committee consists of the following people General Manager Bob Walters ext 104 Director of Food amp Beverage George Bentley ext 181 Director of Finance Tommy Lewis ext 121 Director of Rooms Mike Morris ext 195 Director of Engineering Todd Isbell ext 185 Director of Sales and Marketing Joanna Patterson ext 111 Back to Resource Information KOSHER We offer a variety of Kosher Meals to our guests These meals are prepared for us and are ldquoGlatt Kosherrdquo Please ask your CateringEvent Manager for kosher suggestions Back to Resource Information LAUNDRYVALET ndash SEE DRY CLEANING Hilton Clearwater Beach offers coin operated laundry area on the 3rd floor open 24 hours with key access Complete laundry services are also available by dialing extension 153 in-house Garments picked up prior to 900 am are returned to guests by 600 pm the same evening Garments picked up after 900 am will be returned the following day by 600 pm Please note that there is no service on the following Holidays Memorial Day July 4 Labor Day Thanksgiving Day Christmas Day and New Yearrsquos Day Back to Resource Information LIMOUSINE SERVICES Arrangements may be made to have a group VIP transported by our hotel limousine or town car or through an outside service Execucar at wwwexecucarcom is our preferred service and can be reached at 888-479-8545 Our valet department can also arrange limousine transfers and can be reached at ext 154 Super Shuttle can be arranged in advance for transportation back and forth from the airports

43

Juliersquos Limousine 17116 US 19 North Clearwater FL 33764 727-538-5113 Fax 727-538-5113 Julieslimocom

Execucar- Tampa Bay 11901 30th Court North Tampa Bay FL 33716 Tel 888-479-8545 wwwexecucar-tbcom

Back to Resource Information LINEN SELECTION A variety of table linens are available for your various functions If you desire specialty linen or would like quotes on theme-coordinated linens and chair covers please consult your CateringEvent Manager Linen colors White or Ivory Back to Resource Information LIQUOR LAWS The State of Florida has strict liquor laws that must be followed by the Hilton Clearwater Beach Because the hotel is only licensed-authorized to sell and serve alcoholic beverages that were purchased by the Hilton Clearwater Beach no group may bring in their own alcohol to be served in meeting rooms public areas and on our beach The legal drinking age in Florida is 21 Your CateringEvent Manager may provide a copy of some of the applicable State of Florida liquor laws upon request Back to Resource Information LOAD-INLOADOUT (PRODUCTION DEacuteCOR AND STAGING) Please refer to the Production Resource Guide Back to Resource Information LOADING DOCK THERE IS NO LOADING DOCK AT THE HOTEL Special arrangements must be made for all palletized or large shipments The loading area is located in the back drive The hours of operation are from 700 am-700 pm No deliveries or load-inload out between the hours of 700 pm and 600am Please refer to The Exhibit Resource guide for details Clearance to Service Elevator 42rdquoWx56rdquoDx84rdquoH Back to Resource Information

44

LOCAL INFORMATION Busch Gardens - 33 MI - E Captain Memos Pirate Cruise 2 MI SE City Center - 3 MI - E

Clearwater Marina - 02 MI - E Clearwater Marine Aquarium - 1 MI - E Phillies Spring Training - 8 MI - NE

Back to Resource Information LOST AND FOUND It is the policy of Hilton Hotels Corporation to make every effort to return any found property to its rightful owner All found property in the hotel will be recorded stored and disposed of whether it is found in a guestroom public space or any other area of your hotel We will make every attempt to determine the legitimate owner and return the found property If the owner cannot be determined within ninety days (or other time period specified by local law) the found property will be disposed of in accordance with the state law If no local or state law exists or these agencies decline involvement the property shall be returned to the finder This policy does not apply to minor items found on the property such as a toothbrush ladies hosiery cigarettes etc Back to Resource Information LUGGAGE STORAGE Based upon availability a banquetmeeting room may be set aside to store hand carry luggage for individuals leaving later in the day It is requested that the travel staff supervise these items as they will be stored at your own risk Back to Resource Information MANAGER ON DUTY (MOD) For your convenience a manager on duty is available 24 hours a day 7 days a week and can be accessed via the guest service hotline at extension 55 Back to Resource Information MAIL SERVICES Stamps are for sale with our Clearwater Provision Company and can offer basic mailshipping services If you have a large number of items that need to be mailed or require shipping materials we suggest our shipping and receiving department The Clearwater Provision Company Monday - Sunday 7am-9pm Dial - 177 They are located right off of the lobby Complete mail services amp materials

The United States Post Office The Marina 45 Causeway Blvd 727-449-0604 830am ndash 400pm M-F CLOSED Saturday and Sunday

Back to Resource Information

45

MASTER ACCOUNTS See Sales Agreement Back to Resource Information MEDICAL FACILITIESSERVICES Medical Services facilities nearby Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000 3 miles from Hotel Back to Resource Information MEETING ROOM CAPACITIES Please refer to Meeting Space diagram and chart on pages 4 5 amp 6 or consult your CateringEvent Manager Back to Resource Information MEETING ROOM DELIVERIES For small exhibits when a drayage company is not being used standard boxes or packages to and from the exhibit area will be delivered by the hotel bell staff for a charge of $300 itemper move Back to Resource Information MEETING ROOM RENTAL Please contact your Sales Manager or CateringEvents Manager for Meeting Room Rental details Back to Resource Information MEETING ROOM SET STANDARD Standard meeting rooms include the following items

bull Banquet or classroom tables and chairs bull Linens bull Pads and pens bull Ice water bull Lectern

Basic meeting room set up is complimentary Depending upon the extent of the setup requirements additional charges may be incurred Please contact your CateringEvent Manager for miscellaneouselectrical charge price sheets All meeting rooms are set non-smoking Back to Resource Information

46

MUSICMUSICIANS The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to secure the best local national and international talents Please contact your CateringEvent Manager for assistance in booking entertainment Clearwater Beach requests that outdoor entertainment begins no earlier than 1100am and ends no later than 1100pm Back to Resource Information NEWSPAPERSPUBLICATIONS Newspapers available in our Clearwater Provision Company store are USA Today St Pete Times Weekend St Pete Times They are delivered to the Clearwater Provision Company store at 700am daily The USA Today is delivered to guest rooms Monday-Friday Back to Resource Information OFFICE EQUIPMENTSUPPLIES The in-house Business Center is 24 hour self service area that offers 2 computer workstations fax machine and printer A complete range of services including rental of computer systems copier machines facsimile machines can be arranged with our in house AV company Secretarial support photocopying word processing services fax transmissions can be arranged through your catering and event managers Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested For large quick printing or copying jobs we recommend calling UPS Store

140 Island Way Clearwater FL 33767

Cross Streets Between Windward Psge and Dory Psge (727) 446-0660 Fax (727) 446-5586 Back to Resource Information OFF PREMISE CATERING Please contact your CateringEvents Manager for details Back to Resource Information

47

Please contact your CateringEvents Manager for details PACKAGE ROOM

Back to Resource Information PARKING The Hilton Clearwater Beach offers self-parking at $500 per day event parking at $300 We also offer valet parking at the rate of $1400 per day If you are planning a large movement or delivery of rental cars for a specific group event or activity please advise your CateringEvent Manager so that specific parking may be reserved Back to Resource Information PERSONALIZED GROUP WEB PAGE POG is a personalized web page for your attendees to book reservations directly online Available at all Hilton Family properties Customize with your program Customize with your logo No charge ndash itrsquos FREE

Back to Resource Information PETS (POLICY) Service animals are always welcome and must be accompanied Hilton Clearwater Beach does not allow pets on the premises however there are Pet Boarding Facilities in the area aVIP 1242 Cleveland Street Clearwater Florida (727) 446-6700 averyimportantpetcom

A Pets Place of Clearwater Inc 410 South Pegasus Ave Clearwater FL 33765 Phone 727-608-4629 apetsplaceofclwcom

Back to Resource Information PHOTOGRAPHY CVS is located within 1 block from the Hotel Services include film developing one hour developing and photo enlarging

467 Mandalay Ave Clearwater FL (727) 447-6429

Kimberley Photography LLC is a company that can also provide photography services for all occasions special events weddings and groups

Kimberley Photography LLC (727) 543-9723 Kimberlykimberly-Photographycom

Back to Resource Information

48

PIANOS The Hilton Clearwater Beach has 1 piano for use in the foyer Our piano can be provided in our meeting room however it is recommended that they be tuned prior to each use The tuning fee is $15000 and requires advance notice Please note that there is an additional labor fee if you request a piano to be placed on top of portable staging Our piano cannot be placed outside or on one of our covered decks If your group requires additional pianos or pianos in outdooralternate locations your CateringEvent Manager can rent them from an outside source Back to Resource Information POOLS

bull Two heated beachside pools and a Jacuzzi bull Lounge chairs provided at no charge bull Kids activities and crafts daily at poolside bull Free pool and beach towels for use during your stay bull Beach club shop with everything from sunscreen to ice cream to sun glasses bull Sand Bar amp Grill offering poolside food and beverages for lunch and dinner

weather permitting open daily 11 am to sunset Back to Resource Information PORTERAGE Porterage services can be arranged at $400 per person on arrival andor $400 per person on departure Arrivals bags will be tagged and delivered to rooms Departure services a letter will be issued informing persons on times for when luggage will be picked up Luggage is to be left just inside door Back to Resource Information POST-CONVENTION MEETING We encourage our customers to meet with our General Manager during or after the meeting to provide and review feedback Your Event Manager will coordinate a convenient time Back to Resource Information POST EVENT REPORT For meetings and conventions with more than 100 rooms on peak night your Event Manager will complete a Post Event Report This report details room pick-up and food and beverage revenues Back to Resource Information

49

POSTING OF EVENTS Event posting is placed daily on the tv monitors in your guest room as well as in the meeting space and lobby Back to Resource Information PRE-CONVENTION MEETING In order to introduce our clients to the key contacts of the hotel we would like to arrange a pre-convention meeting a day or two prior to your main group arrival Please advise your CateringEvent Manager as to who will attend from your organization and what a convenient time would be for this meeting (time ranges from 30 minutes to one hour) Please note that for smaller groups a smaller more personalized meeting may be set up involving key operational department heads Back to Resource Information PRINTING SERVICESFASTSIGNS of CLEARWATER Manager Mike Lucke 17948 US Hwy 19N Clearwater FL 33764 (P) 727-797-1177 (F) 727-799-9480 249fastsignscom

Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl (727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm Sunday 1200pm-600pm

Back to Resource Information PRODUCTION GUIDELINES Your Event Manager will provide you with the hotelrsquos Production Resource Guide Back to Resource Information PUBLIC TRANSPORTATION The Clearwater Jolley Trolley historic trolley service from Sand Key North and South Beach and the Island Estates every 30 minutes Hours of operation Sunday-Thursday 1000am-100pm Friday-Saturday 1000am-1100pm httpwwwclearwaterjolleytrolleycom Fare price passes and trolley maps can be obtained in our Provision Store located on the second floor All fare classifications are valid on the Jolley Trolley and PSTA system-wide network Passes are interchangeable between the two service providers Back to Resource Information

50

PYROTECHNICS Groups are strictly prohibited from engaging in any activity or activities on Hotel property or possessing or bringing any materials or items to the Hotel and the Hotel property which involve or contain or constitute directly or indirectly (i) any form or type of pyrotechnics fireworks flares flames or other flammable or explosive materials or items or (ii) any Hazardous Substances The term ldquoHazardous Substancesrdquo includes but is not limited to any and all substances (whether solid liquid or gas) (i) defined listed or otherwise classified as pollutants hazardous wastes or words of similar meaning or regulatory effect under any present or future Laws or (ii) that may have a negative impact on human health or the environment including but not limited to petroleum and petroleum products asbestos and asbestos-containing materials polychlorinated biphenyls lead radon radioactivity materials flammable and explosives Back to Resource Information RADIOSPAGERSNEXTELS We are willing to assist you in obtaining walkie-talkie radios andor Nextels for use during your program Please consult your CateringEvent Manager for assistance Back to Resource Information RECYCLING

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information REGISTRATION ASSISTANCE If additional staffing is needed for your activity or hospitality desk please consult with your CateringEvent Manager Registration attendants are easily scheduled with sufficient notice Back to Resource Information REGISTRATION DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks are located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next days use

51

Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information RESERVATIONS RAPID RESERVATIONS AUTOMATED PROCESSING INPUT AND DELIVERY SYSTEM Expedited reservation processing straight from your rooming list into our system Eliminates dual entry process Accurate and efficient reservations Supports 3rd Party Clearinghouses No charge ndash itrsquos FREE

Back to Resource Information RESTAURANTSLOUNGES There are a variety of Restaurants and Lounges within walking distance from the Hilton Clearwater Beach There are even more just a short distance away from Subway to Gourmet Clearwater Beach has it covered Please contact your EventCatering Manager for a detailed list Back to Resource Information RESTAURANT RESERVATIONS Reservations are strongly recommended for all restaurants in the hotel and in Clearwater Beach whether it is for a table of four or a dine-around for 250 Please contact our valetbell stand at 153154 Back to Resource Information RESTROOMS Public restrooms are located in the following areas Lobby Level ndash Adjacent to Reflections Restaurant Lobby Level ndash Meeting space foyer southeast corner of the Hotel Outdoor Ground Level ndash West end of hotel next to beach services desk Outdoor Ground Level- Extension to the Sandbar facilities poolside Back to Resource Information RESUMES Please contact your CateringEvents Manager Back to Resource Information

52

ROBES 2 light-weight cotton robes are provided in all Guest Rooms Additional robes are available upon request and for purchase Back to Resource Information ROPESSTANCHIONS Ropes and Stanchions bull Pairs of stanchions with connecting rope For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information SAFESSAFE DEPOSIT BOXES For your convenience all guest rooms have an in-room Safe located in the wardrobe closet Back to Resource Information SECURITY If required in our sole judgment in order to maintain adequate security measures in light of the size andor nature of your function you will provide at your expense security personnel supplied by a reputable licensed guard or security agency doing business in the city or county in which we are located which agency will be subject to our approval Such security personnel may not carry weapons Your catering and event managers can assist in locating security for hire Back to Resource Information SHIPPING AND RECEIVING Packages for functions may be delivered to the hotel up to three (3) days prior to the eventconvention Arrangements must be made through your CateringEvent Manager for storage Please note that the hotel storage facilities are extremely limited Please do not ship valuables We cannot be responsible for contents Please contact your CateringEvent Manager for pricing and storage arrangements When shipping materials to the hotel please include the following information on all packages to insure proper delivery and storage Conference Name Event Dates Client Guest Name

53

Hold for Arrival (arrival date) Attention ltyour cateringevent contactgt Hotel Name Address City State ZIP Phone Fax Number of packages in that shipment We also recommend that you have a packing slip both inside and outside of each package Guests will be responsible for the packing and return of all packages Receiving handling and shipping charges may apply No COD packages will be accepted The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC) Shipping from the Hilton The Hilton Clearwater Beach utilizes FedEx and US Postal Service for our shipping needs Please see your CateringEvents Manager for pick-up and delivery schedules A Freight-Forwarding Form should be obtained from your CateringEvent Manager and completely filled out for shipping Back to Resource Information SHOPPING There are many shops within walking distance from the Hilton Clearwater Beach Countryside Mall with more traditional stores and shopping is located 20 minutes away Please contact the Bell Stand for directions Back to Resource Information SIGNAGEBANNERS In order to maintain a quality image for all Hotel guests there are a few things we ask of you during your stay Only professionally printed signage is allowed in the meetingconvention areas These signs can be used with easels or in sign stands No handwritten signs or flipcharts are allowed outside the meeting rooms No banners can be hung along the walls of the Public Areas Banners may be hung from the skirting of the hospitality desks and at outdoor functions Hotel personnel must provide the labor to hang the signs at a fee of $45 - $75 each In addition nothing is to be placed over exit doors or located to conceal or obscure any exit Back to Resource Information

54

SITE INSPECTIONPRE-PLANNING Site Inspections can be coordinated with a Sales Manager or CateringEvents Manager Back to Resource Information SMOKING The Hilton Clearwater Beach is 100 smoke-free anywhere inside the hotel The Smokerrsquos Oasis is located on the Lobby Level outside of the South East Corner of the Hotel Back to Resource Information SOUND SYSTEM Some hotel meeting rooms and ballrooms have a basic sound system Please contact your CateringEvent Manager with questions There may be fees assessed for certain hookups as well as hourly labor charges Anchor systems or supplemental systems will be required for all outdoor locations Please make note of the hotelrsquos noise curfews No sound system functions can take place outdoors before 800 am and all outdoor evening functions must end no later than 1100 pm Back to Resource Information SPECIAL MEAL REQUESTS Please consult with your CateringEvent Manager for any special meal requests The Hilton Clearwater Beach Executive Chef is pleased to accommodate your requests to the best of his abilities Back to Resource Information SPORT Sustainable Property Operations Results Tracking SPORT is an integrated performance based system built into our HEAT system that looks at all of the key focus areas in terms of sustainability and operational best practices Your CateringEvent Manager can share detailed information Back to Resource Information STORAGE Storage for your advance boxes and convention supplies is quite limited at the Hilton Clearwater Beach If you are anticipating shipping a large volume of materials we suggest you consult your CateringEvent Manager as soon as possible to reserve a room or plan to utilize an area in your office or hospitality room set up Hotel cannot provide security If shipping valuables please make arrangements to hire and pay for outside security Back to Resource Information

55

SUITES Please refer to the Suites Section on Page 3 Back to Resource Information SUSTAINABILITY Mission Statement Hilton Worldwide will manage our business through a lens of sustainability to benefit this generation and those that follow Through action and innovation we will lead our industry in projects and programs that

bull Enhance the guest experience bull Engage our employees bull Improve operational efficiency bull Advance building design bull Strengthen our partnerships bull Serve our communities bull Protect our global environment bull Enrich our Family of Hotels

Back to Resource Information TAXES The current Florida State Tax is 7 The current Pinellas County Bed Tax is 5 All goods and services are subject to state tax including but not limited to food beverage labor and gratuities Back to Resource Information TAXICABS For the city of Clearwater Beach there are a total of taxi companies available to our guests The Hilton Clearwater Beach recommends Yellowcab at 727 799 2222 The standard rate for transfers from the Tampa International Airport to the Hilton Clearwater Beach is approximately $5000one way plus gratuity Back to Resource Information TELEPHONESTELECOMMUNICATIONS The following types of telephones are available for guests meeting and convention service and administrative staff Please advise your event and catering managers if you need the use of a phone for your program Dial ldquo9rdquo line

bull Used for in-house local and toll-free calls only Price is $5000++ per day

56

Dedicated Analog Phone Line The installation fee is $10000 plus tax plus price of all calls DID lines can be used for Long Distance minimal PC and fax can work as well DID Lines The following are enhancements that can be added to a DID Line Ibahn wireless connections $2500 per day or (20) connections at $22500 Hard wired connections $7500 per day Broadband Access ndash please contact your event service or catering manager Guest Room Calls Type of Call Instructions Rates Direct Dial-Bill to Room EMERGENCY 9+911 No Charge Room to Room No Charge Local 9+Number $100 connecting fee plus local rate 8008888xx toll free 9+1+Number $100 connecting fee plus local rate Long Distance 9+1+Number $100 connecting fee plus local rate ATampT Operator assisted International 9+011+CC+CC+Number $100 connecting fee plus ATampT Operator assisted rate (by country) Local Long Distance and International Calls will be billed to your account if the phone rings more than (7) times connect with voice message or the other person picks up Applicable Taxes will be added Rates subject to change You may obtain free rate information at any time by dialing 9+00 and ask the ATampT Operator for the rate of an Operator Assisted Call Hilton subscribes to ATampT Long Distance and Operator Services You have the right to reach other long distance carriers from the telephone and you may do so by dialing the access code provided by that carrier Voice Mail Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out To hear messages if the red light is flashing on your guest room telephone 1 Lift the receiver 2 Press MESSAGE key 3 Follow recorded instructions Should you require assistance while using Voice Mail simply press the ldquordquo key at any time

57

Video Teleconferencing We have video conferencing equipment - can be installed in all public space rooms Back to Resource Information TENTS Please contact your CateringEvent Manager regarding rental of small tents Large tents can be installed at the Hilton Clearwater Beach Tents are provided by US Tent US Tent Rental Inc 2006 72 nd Drive East Sarasota FL 34243 (941) 727-3311 ustentrentalcom Back to Resource Information THEME PARTIES The Hilton Clearwater Beach is proud to present a complete package of signature theme parties Please discuss themes with your CateringEvent Manager and ask for a copy of our latest and most popular menus and productions Back to Resource Information TOURSSIGHTSEEING Please contact your CateringEvents Manager for details on Tours and Sightseeing excursions in Clearwater Beach Back to Resource Information TUXEDOSFORMAL WEAR If you are anticipating a large delivery of tuxedos on site please advise your CateringEvent Manager in advance The following companies offer tuxedo rentals Menrsquos Warehouse 2719 Gulf to Bay Boulevard Clearwater FL 33759-4951 (727) 726-2262 menswearhousecom

Deolindas Tailoring amp Alterations 514 Park Street Clearwater FL 33756-5405 (727) 442-0045 deolindacom

Back to Resource Information

58

VOICE MAIL All guest rooms have a voice mail message service Group voice mails may be left however please note that this process is time consuming as each room number needs to be programmed individually Therefore labor fees may be assessed Please discuss any specific requests with your CateringEvent Manager Back to Resource Information WEATHER Depending on the season the weather at Clearwater Beach varies from a low of 50rsquo degrees to a high of 92 degrees Before visiting Clearwater Beach we recommend that guests check the local listings to determine the weather conditions Back to Resource Information WHEELCHAIRS If a guest requires a wheelchair we can arrange a rental for them at their own expense If a guest requests that we rent a wheelchair please note that we can coordinate the rental but will be unable to cover the expense The following companies have wheelchairs beach wheelchairs andor scooters for rent Fun Ride Rentals 400 Mandalay Ave Clearwater Beach FL 33767 (727) 519-3008 Hours of operation Monday ndash Saturday 1000am-Sunset Sunday 1100am-Sunset Back to Resource Information WIRED PAYMENT If you would like to have payment wired please notify your CateringEvent Manager and instructions will be faxed to you Back to Resource Information

59

WORSHIP SERVICES The following is a list of nearby locations Baptist Skycrest Baptist Church 125 N Belcher Road Clearwater FL 33765 (727) 791-7107 skycrestfamilyorg Catholic St Brendanrsquos Catholic Church 245 Dory Passage Clearwater Beach FL 33767 (727) 443-5485 stbrendancatholicorg

Christian Central Christian Church 1200 Keene Road South Clearwater Florida 33756 (727) 446-0988 clearwaterdisciplesorg

Jehovahrsquos Witness Jehovahs Witnesses Clearwater Congregation 1745 Weston Drive Clearwater FL 33755 (727) 442-9266 watchtowerorg Jewish Temple Bnai Israel 1685 South Belcher Road Clearwater FL 33764-6594 (727) 532-3829 templebnaiisraelclworg Lutheran St Paulrsquos Lutheran Church 407 South Saturn Avenue Clearwater FL 33755-6597 (727) 446-7718 stpaulsclearwaterorg

Methodist First United Methodist Church 411 Turner Street Clearwater FL 33756-5328 (727) 446-5955 fumc-clwcom Mormon Church of Jesus Christ of LDS 1740 North Highland Avenue Clearwater FL 33755-2104 (727) 446-9320 cofchristorg Pentecostal Bridge of Love Ministries 1329 North Highland Avenue Clearwater FL 33755-3416 (727) 445-9660

Protestant Holy Trinity Episcopal Church 3200 North McMullen Booth Road Clearwater FL 33761-2009 (727) 796-5514 holytrinityclworg

Back to Resource Information ZIP-OUT CHECKOUT With Zip Checkout your room folio is at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 150 to Checkout Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Back to Resource Information

60

FORMS

bull CREDIT CARD AUTHORIZATION

bull CREDIT APPLICATION

bull MISCELLANEOUS REQUEST FORM

bull PLANNING CHECKLIST

HILTON CLEARWATER BEACH

CREDIT CARD PAYMENT AUTHORIZATION FORM Please complete all areas below Incomplete requests may be rejected This form must be received at least 5 business days prior to the Check-In or by specified date in Event Contract to ensure acceptance of the credit card to be charged Do not send completed form by email FAX COMPLETED FORM TO [INSERT FAX ] ATTN ________________________________ HOTEL USE ONLY Date _____________________________ Guest Group Name Check-In Event Date Name of PersonGroup Making Reservation Phone Authorized Amount Approval Code Date CARDHOLDER - Please complete the following section and signdate below Cardholder Name as it Appears on Credit Card Cardholder Billing Address City State Zip Daytime Business Telephone Evening Telephone Credit Card Number Expiration Date Credit Card Type (Circle one) VisaMasterCard American Express Discover JCB Diners Club Credit Card Issuing Bank Name Bank Phone Number (from back of your credit card) I agree to cover the following categories of charges (Please circle) All Charges Room amp Tax Food amp Beverage Retail Recreation I agree to cover the above categories of charges up to a Maximum Amount of $ __________________ DIRECT BILL ACCOUNT PAYMENTS ONLY Name on InvoiceStatement _______ ______ Date on InvoiceStatement InvoiceStatement Number _________________________ ______________ Authorized Amount $_______________________ Note Charges for room and tax group deposits or direct bill account payments will be charged to your credit card immediately Any incidental charges circled above will be charged at the time of check-out Amount to be immediately charged to credit card for room and taxes or deposit $______________ Final Balance Billed to Credit Card (hotel use only) $_______________ By signing below you authorize the hotel to charge your credit card immediately for the amount indicated above up to the ldquoMaximum Amountrdquo indicated above You further acknowledge that if ldquoall chargesrdquo has been selected then all guestgroup related charges (less Deposit) will be charged to the above card number at the time of check-out or event conclusion Cardholder Signature Date

HOTEL NAME Hilton Clearwater Beach Resort SALES OFFICE (727) 298-1493 ADDRESS 400 Mandalay Avenue FAX (727) 461-1768

Clearwater Beach FL 33767 MAIN LINE (727) 461-3222

CREDIT APPLICATION Confidential Information

Name of Company Requesting Direct Billing

Address Telephone

City State CT Zip Dun amp Bradstreet Number Rating

Listed in Name of Group Name

Inclusive Booking Dates Group Contact Telephone

Address Fax

City Windsor State CT Zip DIRECT BILLING HAS BEEN REQUESTED AS INDICATED 1 Guest Room Accounts All charges for specified guests - provide list Room and tax only for specified guests - provide list 2 Catering All cateringbanquet charges 3 Miscellaneous Provide list BANK REFERENCES Bank Name Contact Full Address City State Zip Telephone Account ABA HOTEL REFERENCES (Most Recent History) Hotel Name Dates

Full Address Telephone City State Zip Hotel Name Dates

Full Address Telephone City State Zip AGREEMENT amp RELEASE I (We) agree if credit is extended to pay the amount due upon receipt of the first statement In accordance with the Privacy Act Freedom of Information Act the Fair Credit Reporting Act and any similar federal state or local statutory or common laws or regulations I (We) expressly authorize the above-named references any credit reporting agency any law enforcement agency (federalstatelocal) and any person or entity with knowledge of information relevant to this request for credit to release this information to the hotel (together with its owners partners parent subsidiaries and affiliates and their officers directors agents and employees ldquoHotelrdquo) and Hotel to request obtain and use such information as it sees fit I (We) hereby agree to release indemnify defend and hold harmless Hotel and any all other persons or entities including without limitation those providing information from any and all liability for losses claims injuries liabilities and damages of whatever kind or nature whether known or unknown including without limitation those based upon defamation invasion of privacy and rights of publicity and personality which may at any time arise or accrue to me (us) or my (our) heirs successors parents subsidiaries assigns officers directors employees agents or other persons or entities claiming by or through us on account of provision of such information or reliance on such information or on other information gathered pursuant thereto and hereto I (We) hereby authorize this Credit Application and release to be shown and delivered to such persons with a copy of this Credit Application and release to be as valid as the original

Authorized Signature _________________________________________________________ Date _______________________

DO NOT WRITE BELOW THIS LINE -- FOR OFFICE USE ONLY Estimated Amount of Charges -- To be Completed by Originator

Rooms $ Credit Approved By CateringBanquet $ Date Meeting Room Rental $ Credit Limit $ Other $ Credit Denied

Total $ Advance Deposit Required $ Deposit Received $ File Sales Rep M amp C Rep Catering Rep

(Always Attach Copy of Contract)

MISCELLANEOUS SERVICES REQUEST FORM

Return form to

INTERNET CONNECTIONS

Description Daily Price Quantity Description Start Date

End Date

Total Days Selected Subtotal

iBAHN Wireless Connection $2500 1 $000 iBAHN Environment (20 Connections) $25000 1 $000 iBAHN Hard Wired Connection $7500 1 $000

TOTAL INTERNET REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

PHONE LINES

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

Dial 9 Line $5000 1 $000 Dedicated Analog Phone Line $10000 1 $000

TOTAL PHONE LINE REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

BANNERS

Description Hanging Fee Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

8 Feet or Less $4500 1 $000 9 Fee or More $7500 1 $000

TOTAL BANNER REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

ELECTRICAL

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

60 Amp Power Drop $20000 1 $000 120 Amp Power Drop $30000 1 $000 220 Amp - 3 Phase Contact your CSM 1

(Smaller items such as extension cords and power strips will be billed through PSAV) TOTAL ELECTRICAL REQUEST

$000

(Total includes 21 Service Charge amp 7 Tax)

KEYS amp LOCKS

Description Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

4 Keys or Less Complimentary 1 $000 Additional Keys $500 1 $000 Lock Change $15000 1 $000

(Keys not returned will result in a $2500 per key charge) Total Key amp Lock Charges

$000

(Total includes 21 Service Charge amp 7 Tax)

PAYMENT INFORMATION Total Charges $000 Please charge total to my Master Account Guest Room Check (Must be received prior to event) Credit Card Ex Date Name as it Appears on the Card By my signature I certify that I am authorized to obligate myself or my company for the above expenses

SIGNATURE

Planning Checklist CHECKLIST BY DUE DATE Date Task

EM to provide POG Rapid and GLM instructions (At 1 year out or prior to registration opening)

EM to forward application for Credit (1 year out)

EM to send weekly pu reports starting 8 weeks prior to cut-off (Individual Call-In Only)

Client to return completed Credit application (6 months out)

EM to provide confirmation numbers to Client within 3 days of receiving rooming list

EM to send cut-off letter 1 week prior to cut-off (All Blocks)

EM to forward Hold Harmless Agreement to ClientVendors (45 days out) Client to provide Rooming List to EM (at cut-off)

Client to send FampB menus and Meeting Room Sets to EM (30 days out)

Client to return Hold Harmless and Proof of Insurance (20 days out)

EM to complete Resume and send to client for final approval (15 days out)

Client will communicate VIP Staff amp Sub-block needs (Date to be prior housing opening)

EM to confirm all space contracted (at time of turnover) Updated Program to Hotel by Client (Contracted date) EM to send menursquos to Client

EM to send BEOrsquos to Client for Review (within 5 business day of receiving)

Client to forward all Changes to EM (within 2 business day receiving BEOrsquos) Pre-Con amp Post-Con DatesTimes established

EM to confirmforward concessions to Client (compsairport transfersupgradesparking) (at cut-off)

EM to forward outstanding Resume questions to Client (30 to 20 days out) Client to return Resume items to EM (20 to 15 days out)

Client to approve Resume before distributed to Staff (14 to 11 days out)

EM to establish time for Master Account Review while On-Site (30 to days out) Client return signed letter prior to cut-off (All Blocks) Client to assign concessions (30 to 20 days out)

  • Hilton Clearwater Beach
  • Meeting amp Event Resource Guide
  • Hilton Clearwater Beach
  • 400 Mandalay Avenue
  • Clearwater Beach Florida 33767
  • Hiltoncom
  • Hiltonclearwaterbeachcom
    • Table of Contents
    • Guest Rooms
    • Suites
      • Clearwater Beach Club
        • RESOURCE INFORMATION
        • A
        • Advertising Opportunities
        • Affiliates
        • Airline Information
        • Amenities
        • Americans with Disabilities Act (ADA)
        • AudioVisual
        • Automated Teller Machines
        • B
        • Baby-Sitting Services
        • Balloons
        • Banks
        • Banquet Beverage Selection
        • Banquet Curfews
        • Banquet Equipment
        • Banquet Menu Selection
        • Banquet Terms and Conditions
        • Bell Services
        • Billing
        • Box Lunches
        • Business Center
        • BusBus Companies
        • C
        • Car Rental Agencies
        • Cash Paid Outs
        • Cash Paying Guests
        • Changing FacilitiesDay Use
        • Check Cashing Privileges
        • Check-In and Checkout
        • Coffee Maker
        • Concierge
        • Credit Cards
        • Credit Policy
        • Currency Exchange
        • D
        • Decorations
        • Destination Management Companies (DMC)
        • Deposits
        • Diagrams
        • Dietary Requirements
        • Doctors on Call
        • Drug Stores
        • Dry Cleaning
        • E
        • eEvents
        • Electrical
        • Elevators
        • Emergency Procedures
        • Entertainment
        • Environmental Commitment
        • Executive Meeting Packages
        • Exhibits
        • F
        • Fax Machines
        • Fax Numbers
        • Fire Codes
        • Fitness Center
        • Flags
        • FloralFlorist
        • Freight Elevator
        • G
        • Gift Certificates
        • Gift Ideas
        • Golf Course Information
        • Gratuities
        • Group Reservations Identification Program (GRIP)
        • Group Check-In Arrival and Departures
        • Guest List Manager
        • Guest Rooms
        • Guest Room Deliveries
        • Guest Service Hotline
        • H
        • Hair Salon
        • Heat
        • Hospitality Desks
        • Hotel FactsHistory
        • Hotel Map
        • Housekeeping
        • I
        • In Conjunction With (ICWrsquos)
        • Indemnification
        • In-Room Dining
        • InterpretationTranslation Services
        • Internet Services
        • J
        • K
        • Key Cards
        • Key Hotel Contacts
        • Kosher
        • L
        • LaundryValet
        • Limousine Services
        • Linen Selection
        • Liquor Laws
        • Load-InLoad Outs (Production Decor amp Staging)
        • Loading Dock
        • Local Information
        • Lost and Found
        • Luggage Storage
        • M
        • Manager on Duty (MOD)
        • Mail Services
        • Master Accounts
        • Medical FacilitiesServices
        • Meeting Room Capacities
        • Meeting Room Deliveries
        • Meeting Room Rental
        • Meeting Room Set Standard
        • MusicMusicians
        • N
        • NewspapersPublications
        • O
        • Office EquipmentSupplies
        • Off Premise Catering
        • P
        • Package Room
        • Parking
        • Personalized Group Web Page
        • Pets (policies)
        • Photography
        • Pianos
        • Pools
        • Post-Convention Meeting
        • Post Event Report
        • Posting of Events
        • Pre-Convention Meeting
        • Printing Services
        • Production Guidelines
        • Public Transportation
        • Pyrotechnics
        • Q
        • R
        • RadiosPagersNextels
        • Recycling
        • Registration Assistance
        • Registration Desks
        • Reservations (RAPID)
        • RestaurantsLounges
        • Restaurant Reservations
        • Restrooms
        • Resumes
        • Robes
        • RopesStanchions
        • S
        • SafesSafety Deposit Boxes
        • Security
        • Shipping and Receiving
        • Shopping
        • SignageBanners
        • Site InspectionPre-planning
        • Smoking
        • Sound System
        • Special Meal Requests
        • Storage
        • Suites
        • Sustainability
        • T
        • Taxes
        • Taxicabs
        • TelephonesTelecommunications
        • Tents
        • Theme Parties
        • ToursSightseeing
        • TuxedoFormalwear
        • U
        • V
        • Voice Mail
        • W
        • Weather
        • Wheelchairs
        • Wired Payment
        • Worship Services
        • X
        • Y
        • Z
        • Zip-Out Checkout
        • AFFILIATES
        • AIRLINE INFORMATION
        • AMENITIES
        • AMERICANS WITH DISABILITIES (ADA)
        • AUDIOVISUAL
        • AUTOMATED TELLER MACHINES
        • BABY-SITTING SERVICES
        • BALLOONS
        • BANKS
        • BANQUET BEVERAGE SELECTION
        • BANQUET EQUIPMENT
        • BANQUET MENU SELECTION
        • STANDARD BANQUET TERMS AND CONDITIONS
        • BELL SERVICES
        • BILLING
        • BOX LUNCHES
        • BUSINESS CENTER
          • Jolley Trolley Transportation
            • CAR RENTAL AGENCIES
            • CASH PAID OUTS
            • CASH PAYING GUESTS
            • CHANGING FACILITIESDAY USE
            • CHECK-IN AND CHECKOUT
              • Early Departure
              • Late Departure
              • Satellite Check-In
              • Zip Checkout
              • Kiosks
                • CONCIERGE
                • CREDIT CARDS
                • CREDIT POLICY
                • CURRENCY EXCHANGE
                  • Del Sol of Clearwater
                    • 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039
                      • DECORATIONS
                      • DESTINATION MANAGEMENT COMPANIES (DMC)
                      • DEPOSITS
                      • DIAGRAMS
                      • DIETARY REQUIREMENTS
                      • DIRECTIONS TO THE HOTEL
                      • DOCTORS ON CALL
                      • DRY-CLEANING ndash See LaundryValet
                      • ELECTRICAL
                      • ELEVATORS
                      • EMERGENCY PROCEDURES
                      • ENTERTAINMENT
                      • EXECUTIVE MEETING PACKAGES
                      • The Hilton Approach To Online Meeting Planning
                      • FAX MACHINES
                      • FAX NUMBERS
                      • FIRE CODES
                      • FITNESS CENTER
                      • FLAGS
                      • FLORALFLORIST
                      • FREIGHT ELEVATOR
                      • GIFT IDEAS
                      • GOLF COURSE INFORMATION
                        • Golf Course Information
                          • GRATUITIES
                          • Group Reservations Identification Program (GRIP)
                          • GROUP CHECK-IN ARRIVALS AND DEPARTURES
                          • GUEST ROOMS
                          • GUEST ROOM DELIVERIES
                          • GUEST SERVICE HOTLINE
                          • HAIR SALON
                          • HOSPITALITY DESKS
                          • HOTEL FACTSHISTORY
                          • HOTEL MAP
                          • HOUSEKEEPING
                          • IN CONJUNCTION WITH (ICWrsquos)
                          • IN-ROOM DINING
                          • INTERPRETATIONTRANSLATION SERVICES
                          • INTERNET SERVICES
                          • KEY CARDS
                            • (Customized) KEY CARDS
                              • KEY HOTEL CONTACTS
                              • KOSHER
                              • LAUNDRYVALET ndash See Dry Cleaning
                              • LIMOUSINE SERVICES
                              • LINEN SELECTION
                              • LIQUOR LAWS
                              • LOAD-INLOADOUT (Production Deacutecor and Staging)
                              • LOADING DOCK
                              • LOCAL INFORMATION
                              • LOST AND FOUND
                              • LUGGAGE STORAGE
                              • MANAGER ON DUTY (MOD)
                              • MAIL SERVICES
                              • MASTER ACCOUNTS
                              • MEDICAL FACILITIESSERVICES
                              • MEETING ROOM CAPACITIES
                              • MEETING ROOM DELIVERIES
                              • MEETING ROOM RENTAL
                              • MUSICMUSICIANS
                              • NEWSPAPERSPUBLICATIONS
                              • OFFICE EQUIPMENTSUPPLIES
                              • Please contact your CateringEvents Manager for details
                              • PARKING
                              • PERSONALized GROUP WEB PAGE
                              • PETS (Policy)
                              • PIANOS
                              • POST-CONVENTION MEETING
                              • POST EVENT REPORT
                              • POSTING OF EVENTS
                              • PRE-CONVENTION MEETING
                              • PRINTING SERVICES
                              • PRODUCTION GUIDELINES
                              • PUBLIC TRANSPORTATION
                              • PYROTECHNICS
                              • RADIOSPAGERSNEXTELS
                              • RECYCLING
                              • REGISTRATION ASSISTANCE
                              • REGISTRATION DESKS
                              • RESERVATIONS RAPID Reservations Automated Processing Input and Delivery System
                              • RESTAURANTSLOUNGES
                              • RESTAURANT RESERVATIONS
                              • RESTROOMS
                              • RESUMES
                              • ROPESSTANCHIONS
                              • SAFESSAFE DEPOSIT BOXES
                              • SECURITY
                              • SHIPPING AND RECEIVING
                                • Shipping from the Hilton
                                  • SHOPPING
                                  • SIGNAGEBANNERS
                                  • SITE INSPECTIONPRE-PLANNING
                                  • SMOKING
                                  • SOUND SYSTEM
                                  • SPECIAL MEAL REQUESTS
                                  • SPORT
                                  • STORAGE
                                  • SUITES
                                  • Sustainability
                                  • TAXES
                                  • TAXICABS
                                  • TELEPHONESTELECOMMUNICATIONS
                                    • Dial ldquo9rdquo line
                                    • Dedicated Analog Phone Line
                                    • DID Lines
                                      • Type of Call Instructions Rates
                                        • Video Teleconferencing
                                          • TENTS
                                          • THEME PARTIES
                                          • TOURSSIGHTSEEING
                                          • TUXEDOSFORMAL WEAR
                                          • VOICE MAIL
                                          • WEATHER
                                          • WHEELCHAIRS
                                          • WIRED PAYMENT
                                          • WORSHIP SERVICES
                                          • ZIP-OUT CHECKOUT
                                          • Hilton Clearwater Beach
                                          • Credit Card Payment Authorization Form
Page 7: Hilton Clearwater Beach Meeting & Event Resource Guide

7

Meeting Room Floors MAIN LEVEL | LOWER LEVEL

MAIN LEVEL Maximum number of people per seating style

Agave Office Suite 765 4117 x 3317 8 9 16 0 0 12 9 12

Citrus 646 3800 x 1700 8 30 50 40 50 40 27 0

Coral 425 1700 x 2500 9 21 35 24 25 18 20 0

Dolphin 425 1700 x 2500 9 21 35 24 25 18 20 0

Executive Conference 891 2700 x 3300 9 27 50 50 50 16 24 0

Grand Ballroom 9821 6100 x 16100 na 650 1300 800 1200 0 0 0

Grand Ballroom Foyer 4164 14625 x 2750 8 0 0 0 350 0 0 0

Grand Ballroom-Salon A 640 2000 x 3200 9 27 50 40 50 20 24 0

Grand Ballroom-Salon ABC

1952 6100 x 3200 9 120 200 150 175 38 50 0

Grand Ballroom-Salon B 640 2000 x 3200 9 27 50 40 50 20 24 0

Grand Ballroom-Salon C 640 2000 x 3200 9 27 50 40 50 20 24 0

Grand Ballroom-Salon D 1708 6100 x 2800 14 96 180 110 150 40 40 0

Grand Ballroom-Salon E 2196 6100 x 3600 14 140 250 180 200 40 60 0

Grand Ballroom-Salon F 1952 6100 x 3200 14 120 200 150 175 40 50 0

Grand Ballroom-Salon G 2013 6100 x 3300 9 120 200 150 145 40 50 0

Manatee 350 1400 x 2500 9 18 30 16 25 18 20 0

Mandalay 1080 2000 x 5400 9 36 75 70 75 32 0 0

Mangrove 714 5100 x 1400 8 48 75 60 80 30 27 0

Marlin 425 1700 x 2500 9 21 35 24 25 18 20 0

Palm Boardroom 360 1200 x 3000 8 0 0 12 0 12 0 0

Tarpon 425 1700 x 2500 9 21 35 24 25 18 20 0

Waters Edge A 856 2600 x 3050 8 48 75 50 85 24 30 34

8

Waters Edge B 980 3017 x 3050 8 48 75 50 85 24 30 34

Waters Edge Ballroom 2708 8317 x 3050 8 90 150 180 300 0 0 0

Waters Edge C 882 2700 x 3050 8 48 75 50 85 24 30 34

White Sands 407 1633 x 2542 8 24 44 30 25 18 21 22

LOWER LEVEL

Meeting Complex 20000 na 9 0 0 0 0 0 0 0

9

DINING

Reflections Our laid back restaurant features delicious dining overlooking the Gulf of Mexico Serves breakfast lunch amp dinner daily from 700 am ndash 1000 pm Casual attire

Sand Bar amp Grill Enjoy a sun-splashed atmosphere poolside dining at this charming outdoor restaurant serving lunch and dinner Open daily weather permitting from 1100 am ndash 800 pm Beach attire

10

Tiki Bar Our Tiki Hut provides a fun playful setting to enjoy your favorite beverages while relaxing directly on the beach Open daily weather permitting from 1100 am ndash 730 pm Beach Attire

Coasters Lounge Stop by this laid back Lounge for your favorite libation while watching spectacular sunsets morning coffee bar light lunch appetizers and late night menu available Open daily from 600 am ndash 1200 am weekends until 100 am Casual attire

11

Clearwater Beach Club Our Breezy Hideaway is among the best Whether itrsquos sun or shade cruising the wave tops or snorkeling the depths below the Hilton Clearwater Beach is your choice for oceanfront recreation Escape to our beachfront hotel -- where the friendly staff at our Beach Services Desk will help chart your course to paradise From complimentary towels and umbrella and cabana rentals to the only beachfront food and beverage service in the Clearwater area we work hard so you never have to Forgot something Head to our Beach Club Shop for snacks beverages ice cream sunscreen sunglasses beach and water toys cameras koozies visors totes t-shirts and more Beach Club membership is optional and offers a great deal which includes

bull Daily beach chair and umbrella usage including ldquosunsetrdquo rentals bull Savings on Fun Ride rentals water sports rentals Fun Factory activities for kids

and Beach Shop Merchandise bull Daily cocktail specials offered in hotel restaurants the cocktail lounge and the

Tiki Bar bull Discount on all dinner entreacutees and breakfast buffet bull Discount on sunset picnic basket dinner

Cabana rentals available Available all day or just for the afternoon rental available at $2500 and options include Beach Rentals - Full Day ndash 9 am - 5 pm

bull 2 Chairs with Umbrella bull 2 Chairs with Cabana

Beach Rentals - Half Day ndash 1 pm ndash 5 pm

bull 2 chairs with umbrella bull 2 chairs with cabana

12

RESOURCE INFORMATION A Advertising Opportunities Affiliates Airline Information Amenities Americans with Disabilities Act (ADA) AudioVisual Automated Teller Machines B Baby-Sitting Services Balloons Banks Banquet Beverage Selection Banquet Curfews Banquet Equipment Banquet Menu Selection Banquet Terms and Conditions Bell Services Billing Box Lunches Business Center BusBus Companies C Car Rental Agencies Cash Paid Outs Cash Paying Guests Changing FacilitiesDay Use Check Cashing Privileges Check-In and Checkout Coffee Maker Concierge Credit Cards Credit Policy Currency Exchange

13

D Decorations Destination Management Companies (DMC) Deposits Diagrams Dietary Requirements Directions to the Hotel Doctors on Call Drug Stores Dry Cleaning E eEvents Electrical Elevators Emergency Procedures Entertainment Environmental Commitment Executive Meeting Packages Exhibits F Fax Machines Fax Numbers Fire Codes Fitness Center Flags FloralFlorist Freight Elevator G Gift Certificates Gift Ideas Golf Course Information Gratuities Group Reservations Identification Program (GRIP) Group Check-In Arrival and Departures Guest List Manager Guest Rooms Guest Room Deliveries Guest Service Hotline

14

H Hair Salon Heat Hospitality Desks Hotel FactsHistory Hotel Map Housekeeping I In Conjunction With (ICWrsquos) Indemnification In-Room Dining InterpretationTranslation Services Internet Services J K Key Cards Key Hotel Contacts Kosher L LaundryValet Limousine Services Linen Selection Liquor Laws Load-InLoad Outs (Production Decor amp Staging) Loading Dock Local Information Lost and Found Luggage Storage M Manager on Duty (MOD) Mail Services Master Accounts Medical FacilitiesServices Meeting Room Capacities Meeting Room Deliveries Meeting Room Rental Meeting Room Set Standard MusicMusicians N NewspapersPublications

15

O Office EquipmentSupplies Off Premise Catering P Package Room Parking Personalized Group Web Page Pets (policies) Photography Pianos Pools Porterage Post-Convention Meeting Post Event Report Posting of Events Pre-Convention Meeting Printing Services Production Guidelines Public Transportation Pyrotechnics Q R RadiosPagersNextels Recycling Registration Assistance Registration Desks Reservations (RAPID) RestaurantsLounges Restaurant Reservations Restrooms Resumes Robes RopesStanchions

16

S SafesSafety Deposit Boxes Security Shipping and Receiving Shopping SignageBanners Site InspectionPre-planning Smoking Sound System Special Meal Requests Sport Storage Suites Sustainability T Taxes Taxicabs TelephonesTelecommunications Tents Theme Parties ToursSightseeing TuxedoFormalwear U V Voice Mail W Weather Wheelchairs Wired Payment Worship Services X Y Z Zip-Out Checkout

17

ADVERTISING OPPORTUNITIES The hotel offers groups and their affiliatersquos opportunities to sponsoradvertise during the specified dates of the meetingexhibit Your Event Services manager will provide detailed information and can discuss other ideas not listed below Logo products eg keycards cocktail napkins to go lunch boxes etc Video Channel Plasma Screens BannersSignage

Back to Resource Information AFFILIATES Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space will work directly with our Event Services Department All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all affiliates should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the CateringEvent Services Department to set up food beverage and billing arrangements Back to Resource Information AIRLINE INFORMATION Airport Information The nearest airport is the Tampa International Airport located 20 miles approximately 30-35 minutes from Hilton Clearwater Beach wwwtampaairportcom

Airline Handled By Airside

Ticketing amp

Baggage Claim

Curbside Check-in Phone

Air Canada

E RED N (888) 247-2262

Air Tran

A RED Y (800) AIRTRAN

Air Wisconsin

F BLUE Y (920) 739-5123

American

F BLUE Y (800) 433-7300

18

Atlantic Southeast

Airlines Delta E BLUE N (800) 221-1212

British Airways

F RED N (800) 247-9297

Cape Air

Continental A RED Y (800) 525-0280

Cayman Airways

F RED N (800) 422-9626

COMAIR

Delta E BLUE Y (800) 221-1212

Continental Airlines

A RED Y (800) 525-0280

Continental Connection

Continental A RED Y (800) 525-0280

Continental Express

Continental A RED Y (800) 525-0280

Delta Air Lines

E BLUE Y (800) 221-1212

Freedom Airlines

Delta E BLUE N (800) 221-1212

Frontier

Continental C RED N (800) 432-1359

Gulfstream International

Continental A RED Y (800) 525-0280

Jet Blue

A BLUE Y (800) 538-2583

KLM

E BLUE Y (800) 225-2525

Spirit C RED N (800) 452-2022

19

Midwest Airlines

Republic Airways

US Airways F BLUE Y (800) 428-4322

Southwest Airlines

C RED Y (800) 435-9792

Spirit Airlines

C RED N (800) 772-7117

Sun Country Airlines

(seasonal) Delta E BLUE N (800) 359-6786

United

E RED Y (800) 241-6522

US Airways

F BLUE Y (800) 428-4322

WestJet

F RED N (800) 538-5696

Back to Resource Information

20

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left Super Shuttle provides door-to-door airport shuttle transportation throughout the United States wwwsupershuttlecom AMENITIES The Room Service department is happy to service your group gift and amenity needs You may choose from the list of amenities below or advise your CateringEvent Manager of your specific preferences or budgeting guidelines All amenity pricing excludes state sales tax gratuity and delivery fee Room service gratuity is currently 18 For a standard delivery the fee is $300 Back to Resource Information AMERICANS WITH DISABILITIES (ADA) The Hotel represents that the Hotel facilities being rented or reserved by you including guest rooms common areas and transportation services are and will be in substantial compliance with applicable public accommodation obligations under the Americans with Disabilities Act You agree that one week in advance of your event you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space You agree that you will be responsible for the procurement and payment of all charges for any and all auxiliary aids We will upon your request furnish you with the names of businesses you can contact to obtain these aids You also agree to be responsible for compliance with the ADA in the set up and conduct of meetings for your event Back to Resource Information AUDIOVISUAL We have chosen Presentation Services as our Event Technologies provider They share our dedication to customer service and have the technical expertise to meet your audio visual needs They may be reached at 727-446-7741 Back to Resource Information AUTOMATED TELLER MACHINES There is an ATM conveniently located on the lobby level by the Executive Meeting Room There is also an ATM located right across the street at the Suntrust Bank Back to Resource Information

21

BABY-SITTING SERVICES The following childcare companies are licensed bonded insured and CPR trained Parents should arrange directly with the company selected None of the babysitting agencies are affiliated with the hotel and as such the hotel is not responsible for the services rendered by these agencies The fees for babysitting services vary by vendor and holiday rates may also apply Direct payment is required to the vendor No room charges or master billing for babysitting services is permitted Nannies who care wwwnannieswhocarecom 1-866-931-1333 Back to Resource Information BALLOONS There is a $2500 clean up fee for the use of helium balloons We do not allow helium balloons outside on our deck due to environmental concerns All helium tanks must be in an approved safety stand or cart There must be prior written approval for the use of all displays andor decorations proposed by guest Please see the Banquet Event Order (BEO) for other specific contractual information Back to Resource Information BANKS Southtrust Bank 130 Island Way Clearwater Beach FL (727) 441-8467 Southtrustcom Mon-Thurs 9am ndash 4pm

Fifth Third Bank 100 Island Way Clearwater FL (727) 449-1311 53com Mon-Fri 9am - 5pm

Bank of America 122 Island Way Clearwater FL (727) 447-3928 Bankofamericacom Mon-Thurs 9am ndash 4pm

Friday 9am ndash 6pm Friday 9am ndash 6pm SunTrust 423 Mandalay Avenue Clearwater FL 33767 727-447-0058 Suntrustcom Mon-Thurs 9am ndash 4pm Friday 9am ndash 6pm Back to Resource Information BANQUET BEVERAGE SELECTION The Hilton Clearwater Beach offers a choice of standard and premium beverages on banquet bars The following is a list of beverages currently offered by our beverage department for banquets As the availability of some of the items vary this list may or may not be complete and is subject to change Specialty items are available upon request

22

All banquet bars serve wines by the glass domestic and imported beers soft drinks juices mineral water and non-alcoholic beers and wines Blended drinks and champagne by the glass are available upon request Back to Resource Information BANQUET CURFEWS There is an outdoor function curfew of 1100 pm In accordance with State of Florida liquor laws all alcoholic beverage sales will begin at 1100am and conclude at 200am Back to Resource Information BANQUET EQUIPMENT Items in our banquet inventory are for your use at no additional charge Any equipment requested not in inventory which have associated costs will be passed on to your group For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information BANQUET MENU SELECTION We request that banquet menus room arrangements and other details pertinent to your convention be submitted to your CateringEvent Manager 30 days prior to your conference date We are happy to custom design menu proposals for your group and assist in selecting the proper menu items and program arrangements to ensure a successful event Specialty and theme parties may be designed to meet your particular needs Special meal requests can be accommodated Please advise your CateringEvent Manager in advance with any special dietary requirements Back to Resource Information

23

STANDARD BANQUET TERMS AND CONDITIONS 1 ASSIGNMENTCONFIRMATION OF FUNCTION SPACE The function space assigned indicates the space is tentatively being held and will be held on a definite basis upon signing of the Event Order (ldquoEOrdquo) The terms and conditions of any group sales or catering sales agreement previously signed regarding this event remain in force and the EO is intended to provide specific functionevent information in support of the original agreement If for any reason the function space reserved is not available for your event you agree that we may substitute space of appropriate size and comparable quality for your event If you plan to print or publish the assigned space please contact us first to confirm the room assignment 2 GUARANTEE OF ANTICIPATED REVENUE At least 72 hours (3 business days) before your event you must inform us in writing of the exact number of people who will attend your event The arrangements set forth on the reserve side of your EO will serve as the final arrangements for your event The services products fees etc as noted will be provided at the time of your event and you will be charged based on the event guarantee that you give us or the number of people indicated at the time you signed the sales agreement or the EO whichever is greater We will not undertake to serve more than 3 more than this guaranteed minimum 3 LABOR CHARGE If the guaranteed number for your event is less than 25 persons we will add a $7500 labor charge to your account This will be used to cover our costs of the event and will not be distributed as a service charge or gratuity to our employees working at your event 4 OVERTIME You agree to begin your event promptly at the scheduled start time and agree to have your guests invitees and other persons vacate the designated event space at the end time indicated on the final EO You further agree to reimburse us for any overtime wage payments or other expense incurred by us because of your failure to comply with these regulations 5 GRATUITY amp SERVICE CHARGE 21 of the food and beverage total plus applicable state or local tax will be added to your account as a gratuity and fully distributed to servers and where applicable bussers andor bartenders assigned to the Event 6 PRICE INCREASES There may be increases in prices due to unforeseen changes in market conditions at the time of your event We will communicate these increases to you in advance We will require written confirmation that you agree to pay these increased prices Alternatively we at our option may in such event make reasonable substitutions in menus and you agree to accept such substitutions 7 SET UP CHARGES Should extensive meeting room set-ups or elaborate staging be required there will be a set-up charge to cover Hotel costs and additional labor If equipment is necessary that exceeds Hotelrsquos inventory then you agree to pay for the cost of renting this additional equipment You agree to indemnify us for any damage caused to any Hotel property as a result of drayage related to your event whether caused by you your agents employees or contractors

24

8 OUTSIDE FOOD AND BEVERAGE Due to state law you may not bring into the Hotel alcoholic beverages You must obtain prior approval from us before you bring in any food or non-alcoholic beverages from outside sources A Hold Harmless Agreement and Liability Insurance are required if food or beverage products not purchased and served by Hotel staff are brought in for consumption by your guests Service fees will apply to any outside food or beverage served in our function space regardless if Hotel labor is required 9 AUXILIARY AIDS The Hotel represents and you acknowledge that the Hotel facilities being rented for you including guest rooms common areas and transportation services will be in compliance with our public accommodation requirements under the Americans with Disabilities Act You agree that you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space at least two weeks prior to your event You agree to pay all charges associated with the provision of such aids by the Hotel 10 PROMOTIONAL CONSIDERATIONS We have the right to review and approve any advertisements or promotional materials in connection with your function which specifically reference the Hilton name or logo Hilton does not offer or accept any terms or conditions which provide commissions rebates HHonors points or other forms of compensation related to revenue for food beverage room or equipment rental 11 CANCELLATION You may cancel this Agreement only upon giving written notice to us The parties agree and understand that in the event of a cancellation our actual damages would be difficult to determine Therefore you agree to pay the liquidated damages outlined in your sales agreement if any or the guarantee amount as set forth in paragraph 2 whichever is greater As products and services must be purchased and scheduled in advance notification seven (7) business days or less before the event will require all charges (including labor and service fees rentals and applicable taxes) for the final guarantee or contracted number of guests will be charged Additional damages may be owed for cancellation of your sleeping room contract 12 CONDUCT OF EVENT Group agrees to comply with all applicable federal state and local laws including health and safety codes and federal anti-terrorism laws and regulations including compliance with the provisions of 29 CFR part 470 and our rules copies of which are available from the hotelrsquos sales department Group agrees to cooperate with Hotel and any relevant governmental authority to ensure compliance with such laws You assume full responsibility for the conduct of all persons in attendance at your event and for any damage done to any part of our premises during the time of your event Should you require any rigging services for this event all such services must be arranged through the in-house AV provider or the Hotel and you will be responsible for all costs associated therewith Back to Resource Information

25

BELL SERVICES Our bell services department is responsible for the movement of your luggage and the delivery of all non-food and beverage amenities and golf bag handlingstorage Porterage charges will be set forth in your contract The current rate is $400 per person plus state tax and is subject to change Departure notices and bag pulls should be coordinated with your CateringEvent Manager Back to Resource Information BILLING Should you require a master account for billing purposes please complete and return our credit application Upon approval master accounts will be assigned per your instructions Please be sure to advise your CateringEvent Manager in advance for any specific instructions on how you would like your bill organized We recommend on-site daily review with the Group Billing Coordinator Back to Resource Information Back to Resource Information BOX LUNCHES Box lunches are available through the banquet department We can help you create your own customized lunch If you wish to order box lunches for your group your CateringEvent Manager will arrange the order for you and provide delivery to your specified location on the property Back to Resource Information BUSINESS CENTER Whatever your business needs are they can all be accommodated through our in-house Business Center Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested In order to address your specific grouprsquos needs please refer to the Business Center or discuss them with your CateringEvent Manager Whether you require a fully operational office setup on property or various limited services the Business Center is designed with everyonersquos needs in mind Business hours are 24 hours

26

For large quick printing or copying jobs we recommend calling Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl(727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm

Kinkos Copies Fedexcom 23250 US 19 North Clearwater FL (727) 726-5888 Monday-Sunday 24 hour operation

Sunday 1200pm-600pm Fastsigns 17948 US 19 North Clearwater FL (727)-797-1177 249fastsignscom Monday-Saturday 830am-530pm Back to Resource Information BUSBUS COMPANIES Martz First Class Coach 4783 37th Street North St Petersburg FL 33714 800-282-8020 or 727-526-9086 Fax 727-522-5548

Jolley Trolley Transportation wwwthejolleytrolleycom 483 Mandalay Avenue Clearwater (727) 445-1200

Back to Resource Information CAR RENTAL AGENCIES Following are the three Hilton Clearwater Beach preferred companies their locations and contact numbers Hertz Rent-A-Car 800-654-3011 Local phone number 727-517-2665 Locations 1201 Gulf Blvd Clearwater Beach FL Hours Mon-Fri 900 am-500 pm Sat 900 am-100 pm Sun CLOSED

Avis Rent-A-Car 800-321-3712 Local phone number 727-442-4119 Locations 801 Cleveland Street Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-300 pm Sun 900 am-100 pm

Budget Rent-A-Car 800-527-0700 Local phone number 727-669-3773 Locations 28880 US 19N Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-400 pm Sun 900 am-100 pm

Enterprise Rent-A-Car 800-261-7331 Local phone number 727-446-1125 Locations 1200 Court Street Clearwater FL Hours Mon-Fri 730 am-6 pm Sat 900 am-1200 pm Sun Closed

Back to Resource Information CASH PAID OUTS Please contact your CateringEvent manager for specific cash paid out information Back to Resource Information CASH PAYING GUESTS In the event a hotel guest does not have a major credit card to secure hisher room the Hilton Clearwater Beach will require full payment in advance for room and tax charges In addition there will be a $7500 per day refundable deposit for incidental charges If the guest does not wish to establish credit for incidental charges the guest room phone will be restricted to room-to-room calls All room folio charges from the Food and Beverage outlets and movie charges will also be restricted Back to Resource Information CHANGING FACILITIESDAY USE Please contact your CateringEvent Manager regarding our changing facility located on the third floor This facility includes 1 Full Bathroom furnished with towels and toiletries and a changing area There may be a half-day rate charged The hours of guest room availability for day use will depend on occupancy of the hotel Back to Resource Information CHECK CASHING PRIVILEGES Gold and Diamond member guests may cash checks up to $5000 at the Front Office The check must be imprinted with the guestrsquos name and address and made out to Hilton Clearwater Beach Identification may be required Back to Resource Information CHECK-IN AND CHECKOUT Hotel check-in is 400 pm and check-out is 1100 am (All guests arriving before 400pm will be accommodated as rooms become available Our Guest Service Department can arrange to check luggage for those guests arriving early when rooms are not available and for guests attending functions on departure day)

28

Early Departure Your guests will have the opportunity to confirm their departure date at check-in Once this departure date has been confirmed there will be an early departure fee assessed in the event the guest departs prior to their confirmed departure date Late Departure Late checkouts are available upon request and subject to availability Please contact the Front Desk directly to discuss availability and associated fees Satellite Check-In Satellite check-in is available The following conditions must be met in order to be eligible for consideration arrival manifest provided 14 days in advance of major arrival The success of a satellite check-in is very dependant on the hotels occupancy the evening before and flow of your arrival manifest Your CateringEvent Manager will be able to discuss these issues in more detail to determine if this is the correct solution for your arrival Zip Checkout With zip checkout your room folio is provided at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 50 to check-out Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Kiosks The Hilton Clearwater Beach offers Kiosk check-in and checkout as a convenience to our guests Our kiosks are user friendly and accept credit or HHonors cards Guests are able to retrieve room keys at check-in and a printed folio at checkout Back to Resource Information COFFEE MAKER All of our guest rooms provide coffeemaker with free gourmet coffee and tea Back to Resource Information CONCIERGE Our knowledgeable ConciergeBell Staff takes pride in meeting guestrsquos needs Please contact the Concierge for assistance with transportation activities restaurants or additional special needs The ConciergeBell Staff are located on the Ground Level daily from 600 am to 1100 pm After hours please contact the Front Desk Back to Resource Information CREDIT CARDS The Hilton Clearwater Beach accepts most major credit cards including American Express Discover Visa Master Card amp Diners Club Back to Resource Information

29

CREDIT POLICY Unless you have established credit in advance with us you will pay the entire contract price in cash or by certified check at least three business days prior to your function or by personal bank check two weeks prior to your function If you would like to establish credit please contact your CateringEvent Manager Back to Resource Information CURRENCY EXCHANGE Del Sol of Clearwater 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039 Back to Resource Information DECORATIONS Please contact your CateringEvent Manager for a description of items available as well as complete party package menus We are happy to suggest ideas on novel favors souvenir menus printed programs creative ice carvings theme food presentations and room accent decor and specialty linens We are not responsible for any loss or damage to property belonging to you or your attendees and do not maintain insurance covering it All displays andor decorations will be subject to our written approval and we reserve the right to contract and charge for hotel staff to provide the labor for any installations or removals of such Back to Resource Information DESTINATION MANAGEMENT COMPANIES (DMC) Preferred vendors that have successfully worked with the hotel are listed below for your reference

(813) 600-5763 office (813) 315-6379 fax 4302 Henderson Boulevard Suite 107 Tampa FL 33629 wwweventionsflcom

Destination Tampa Bay 651 Channelside Drive Suite 207 Cruise Terminal 2 (1st Floor Lobby) Tampa FL 33602 Phone 813-514-0770 Fax 813-514-0773

Back to Resource Information

30

DEPOSITS Required group Cash Deposits are outlined in your sales contract Cash Deposits may be made at anytime throughout your stay and placed to your master account balance Full pre-payment of room and tax is required for guests not wishing to utilize a credit card upon check-in Back to Resource Information DIAGRAMS Diagrams are available on our website or contact your CateringEvent Manager Back to Resource Information DIETARY REQUIREMENTS Our Chef will provide meals for your attendees with special dietary requirements Please advise your CateringEvent Manager if a special meal is required Back to Resource Information DIRECTIONS TO THE HOTEL

From The North Take I-75 South to 275 South Exit onto Highway 60 West toward Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The South Take I-275 North to Roosevelt Blvd West to Bayside Bridge turning right (going North) Turn left on Highway 60 Gulf to Bay At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The East Take I-4 West to I-275 South to Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left

Back to Resource Information DOCTORS ON CALL Please contact Guest Service for a list of Doctors on Call by dialing extension 153 Back to Resource Information

31

DRUG STORES CVS Pharmacy 467 Mandalay Ave Clearwater Beach FL Tel 727-447-6429

Walgreens 660 S Gulfview Blvd Clearwater Beach FL 33767 (727) 443-2393

Back to Resource Information DRY-CLEANING ndash SEE LAUNDRYVALET Laundry services are available by dialing extension 153 Monday thru Saturday garments picked up prior to 900 am are returned to guests by 600 pm the same evening Closed Sundays amp Holidays Back to Resource Information eEVENTS Hilton Familyrsquos online booking channel for small groups and meetings Back to Resource Information ELECTRICAL The Engineering Department provides assistance with all your mechanical and electrical needs Please contact your CateringEvent Manager if you require an electrical services request form to secure additional power andor labor services All requests for power requirements are to be communicated to your CateringEvent Manager A complete production package is also available through your CateringConvention Services Manager Please see forms for pricing and ordering Back to Resource Information ELEVATORS The hotel has 5 guest elevators located in 3 areas the main entrance and lobby area and 2 elevators in banquet foyer area All elevators access the 9 floors of the hotel Back to Resource Information EMERGENCY PROCEDURES The Hilton Clearwater Beach is fully prepared to handle different types of situations to assist our guests The following is information on our emergency procedures bull The hotel internal emergency number is 0 or 911

bull The hotel has an emergency response team 24 hours a day In the event of an emergency calling the emergency number 0 will initiate the appropriate response

bull Paramedics Fire Department and the Police Department are all located approximately 3 to 5 minutes from the hotel

32

bull Our Security Department as well as a small number of other employees are trained in CPR and First Aid

bull Emergency evacuation routes and procedures are located on the inside of all guest room doors

Nearest Emergency Room Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Nearest Hospital Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Back to Resource Information

ENTERTAINMENT The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to assure satisfaction and secure the best local national and international talents The city requests that outdoor entertainment begin no earlier than 1000 am and end no later than 1100 pm Please contact your CateringEvent Manager for assistance in booking entertainment Back to Resource Information ENVIRONMENTAL COMMITMENT At Hilton Hotels Corporation protecting the Environment is a top priority Responsible environmental activity is good for both our business and the community Hilton has developed a comprehensive company-wide policy to promote business practices that help preserve the environment We provide guidelines for all of our facilities and our goals are to ldquoReduce ndash Reuse ndash Recyclerdquo as much as we can Help us to preserve the remarkable habitats and beautiful beaches that surround the Hilton Clearwater Beach The hotel is committed to safeguarding our environment through consistent water conservation energy efficiency waste reduction and clean air practices We invite you to join in our Be Green initiative and experience the many ways in which we are giving back to our planet including

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information

33

EXECUTIVE MEETING PACKAGES THE HILTON APPROACH TO ONLINE MEETING PLANNING Let the Hilton Clearwater Beach whisk you and your guests away to the shores of the Gulf of Mexico and allow the typical hassles of event planning melt away Enjoy a quick easy hassle-free experience when you take advantage of our new e-Events service and plan your entire meeting from one easy-to-use website A simple click of the mouse will allow you to book blocks of 5 to 25 rooms take care of food and beverage services reserve av equipment or choose a venue Once reserved rooms may be paid for separately by each group member or by one person This online tool is just one of the many ways the Hilton Clearwater Beach Resort will ensure success for your Small Group Event Book now with e-Events and allow the typical corporate settings to yield to swaying palms brilliant white sand and warm ocean breezes

bull One-stop shopping for 5 - 25 guest rooms per night food amp beverage and function space

bull Simple price quotes and online contract bull No phone calls or negotiations necessary bull Instant confirmation bull 247 access to up-to-the-minute information bull View and manage reservation details for your attendees bull Book rooms directly for your guests

After you book take advantage of other tools designed to make your Small Group Event easy Create a Personalized Group Web Page where you can publish details above your meeting agenda Use Guest List Manager to view print or download your attendee list and review current room reservations For groups requiring more than 25 guestrooms please click here for an Online Request for Proposal Back to Resource Information EXHIBITS Please request the hotelrsquos Exhibit Resource Guide from your Event Services Manager Back to Resource Information FAX MACHINES Business Center or Front Desk will be able to assist with your fax needs Back to Resource Information FAX NUMBERS For Guests (727) 461-0610 CateringConvention Services office (727) 461-1768 Sales office (727) 446-1583 Reservations office (727) 446-2904 Back to Resource Information

34

FIRE CODES The following are a few general regulations that typically fall under local fire authoritiesrsquo specifications They should be considered when planning and coordinating space decorations etc in the ballrooms and meeting rooms as well as all other applicable laws codes and regulations Where exits are not immediately accessible from an open floor area safe and continuous passageways aisles or corridors shall be maintained leading directly to every exit and shall be so arranged as to provide convenient access for each occupant to at least two exits by separate ways of travel The aisle needs to be as wide as or wider than the exit to which they are leading There will not be any setup permitted in front of any exit doors Staggering of dining tables is not permitted All room sets must be in compliance with the local Fire Department regulations pertaining to occupancy load mandatory aisles and ceiling clearance fire exits Any event which has vehicle displays fog machines fueled cooking demonstrations laser exhibits (including tabletop) or extensive productions with staging and props must have a certified permit from the local Fire Marshall All associated fees for permits floor plan approval and stand-by fire watch are your responsibility and final approved copies must be received at least three days prior to the event Every required exit exit access or exit discharge shall be continuously maintained free of all obstructions or impediments to full instant use of fire or other emergency No furnishings decorations or other objects shall be placed so as to obstruct exits access thereto egress there from or visibility thereof Hangings or draperies shall not be placed over exit doors or otherwise located as to conceal or obscure any exit Mirrors shall not be placed on exit doors Mirrors shall not be placed in or adjacent to any exit in such a manner as to confuse the direction of the exit No open flame devices shall be used in any meeting rooms When necessary for ceremonial or religious purposes the fire marshal having jurisdiction may permit open flame lighting under such restrictions as are necessary to avoid danger of ignition of combustible materials or injury to occupants Any furnishings decorations and stage settings shall be fire retardant treated and must display certificate of proof Local fire authorities in advance of event set-up shall approve all extensive production plans Distance between tables must be equal to or greater than the required aisle width plus 19rdquo for chairs on one or 38rdquo for chairs on both sides It is ultimately the grouprsquos responsibility to ensure that your event complies with all applicable laws including but not limited to fire and safety codes rules and regulations

35

Please contact your CateringEvent Manager for detailed information regarding Fog Machines Lasers etc Back to Resource Information FITNESS CENTER Hilton Fitness by Precorreg offers the essentials for your workout cardio with personal TV screens and headphones free weights water courtesy towels and room to stretch Our Precorreg Fitness Center is located on the 3rd floor with access by room key Hours of Operation Open 24 hours ages 16 and older Back to Resource Information FLAGS Our Banquet Department currently has two United States flags and two Florida State flags in inventory If you require additional flags please discuss rental costs with your CateringEvent Manager Back to Resource Information FLORALFLORIST Please consult your CateringEvent Manager for assistance with a proposal for your special event or for a list of preferred florists Back to Resource Information FREIGHT ELEVATOR The Freight Elevator services the back service hall and ballroom areas form the second level stop Single Freight Elevator with interior dimensions of lt80rdquogtL x lt56rdquogtW x lt84rdquogtH Door measurement of lt42rdquogtW x lt84rdquogtH Back to Resource Information GIFT CERTIFICATES A gift certificate is a wonderful way to reward your attendees staff or sporting event winners Gift certificates are available for purchase through Executive Office and are designated for restaurants lounges and guest room charges Gift certificates are not honored at our retail shops however purchases may be made in certain retail shops and signed to the guest room A gift certificate can be used as a credit to the guest room account Please contact your CateringEvent Manager for further details Back to Resource Information

36

GIFT IDEAS httpwwwhiltontohomecom - The Hilton Serenity Collection httpwwwhiltoncorplogowarecomrep=hilton - Olympic Merchandise httpwwwwaldorfcollection-hotelsathomecomhomehtml - The Waldorf Collection Back to Resource Information GOLF COURSE INFORMATION These Four Golf Courses offers you the very best Scenic fairways rolling greens and beautiful sweeping views The courses are open to the public Transportation for your group can be arranged through your CateringEvent Manager in advance Golf Course Information Clearwater Country Club paulaccctampabayrrcom 525 N Betty Lane Clearwater FL 33755 (727) 446-224

Clearwater Country Club course originally designed by Herbert Strong in 1920 has weathered several redesigns At par 726010 yards from the white tees it remains a short course of average difficulty However the greens are small and the fairways are plagued by sand traps and there is occasional water Only one of the par 5s tops 500 yards The par-4s with one exception are under 400 yards long from the blue tees (6231 yards) The par-3s are varied from long to short This is a semi-private golf course Only soft spikes are allowed The Belleview Biltmore Golf Club belleviewbiltmorecomgolf 1501 Indian Rocks Road Belleair FL 33756-1465 (727) 581-5498 Features 18 championship holes of championship golf Extensively restored to the classic Ross design the course has a reputation for its challenging but also forgiving design For your convenience the Belleview Biltmore Pro Shop carries a complete selection of golf accessories and apparel club and shoe rentals are available to meet the golf attire and shoe requirements Our Golf Professional is happy to assist you with the planning of your groups golfing events The Belleview Biltmore Golf Academy As one of Floridas best playing professionals Bill Shriver has played in four PGA Tour Events the Buy Com Tour and has been named the North Florida PGA Player of the Year in 1999 While directing golf schools in

37

Florida Bill has had the opportunity to compete against and coach professional golfers With the extensive teaching and playing experience of Shriver and McClanan Maser its a winning combination to the Belleview Biltmore Golf Academy The course opens at 700 am daily and tee-times are required Complimentary transportation every hour on the hour to our Golf and Beach Club Innisbrook Golf and Country Club 36750 US Highway 19 North Innisbrook FL 34684-1239 Tel (727) 942-2000

The newly renovated Innisbrook is simply one of Americarsquos most celebrated Florida golf resorts Not only do we consistently receive top accolades ndash including Golf Magazinersquos ldquoTop 100 You Can Playrdquo and Golf Digestrsquos ldquoTop 75 Golf Resorts in Americardquo ndash we also host an annual PGA Tour championship and the LPGA Legend Tourrsquos first major

Wersquore home to four outstanding layouts ndash all designed by the innovative and imaginative architect Lawrence Packard ndash including the top-rated Copperhead course which welcomes the worldrsquos finest players each March when the PGA TOUR visits Innisbrook for the Transitions Championship727) 942-2000

Back to Resource Information GRATUITIES Informally known as tipping in the United States tipping is voluntary Tips are supposed to be rewarded for services performed as well as a supplement to an employees income (gratitude) Recommendations for housekeeping - $100-200 per day Bellman - $100 per bag and discretionary for above and beyond services provided for you Disclosure all gratuities not outlined in the contract are discretionary Back to Resource Information GROUP RESERVATIONS IDENTIFICATION PROGRAM (GRIP) Manage room blocks proactively with automated cross-reference of group registration lists against hotel reservations Automates the process of all reservations booked within or around an associated

group block Reduces exposure to attrition Ability to monitor booking pace No charge ndash itrsquos FREE

Back to Resource Information GROUP CHECK-IN ARRIVALS AND DEPARTURES The Hilton Clearwater Beach has a specially designed group entrance to accommodate the needs of your group It has a porte-cochere and ample room for bus loading and unloading It is also conveniently located near the ballrooms and meeting rooms This

38

area may be reserved and set up for satellite check-in and convention registration depending on your arrival pattern All coach arrivals will be directed to the group entrance as the front entrance becomes easily congested and large movements can be more efficiently accommodated at the group entrance Your guests will be asked to remit credit or a cash deposit upon arrival for their incidental charges unless we have agreed to accept a letter of guarantee from your organization and it is on file at time of check-in If your guests are arriving via group transportation and an arrival manifest has been supplied we will be happy to have all of the rooms assigned in advance and key packets prepared If your guests will be arriving at scattered times throughout the day with no transportation arrangements made or arrival manifest we will assign rooms on a first-come first-serve basis Back to Resource Information GUEST LIST MANAGER An on-line tool provided by Hilton to group customers that allows them to manage their grouprsquos reservations on-line and provides on-line guest list information Back to Resource Information GUEST ROOMS The hotelrsquos current bedding breakdown is as follows 185 King 231 QueenDoubles Florida state law and local enforcement of national fire codes mandate that there is a maximum of four guests per room (adultschildren) Hilton is pleased to present ldquoThe Serenity Collectionrdquo todayrsquos premier bedding package including pillow top mattress and luxury linens Did you enjoy your nightrsquos sleep Visit wwwpacificcoastcom to order your own Serenity bed Back to Resource Information GUEST ROOM DELIVERIES Bell Services delivers non-food or packaged deliveries to the guest rooms The charge for deliveries is as follows under the door - $200 per envelope and deliveries inside the room - $300 for the first item amp $100 for each additional item Back to Resource Information

39

GUEST SERVICE HOTLINE Guests with specific needs or requests may pick up a house phone and dial extension ldquo55rdquo for the Hilton hotline Our banquet hotline is ldquo156rdquo for banquet needs or requests Hilton reservation hotline 1-800-753-3954 Dial ldquo0rdquo for any other requests and our hotel operator will direct you to the appropriate hotel contact Back to Resource Information HAIR SALON Sharmaines Salon amp Day Spa 483 Mandalay Avenue Suite 206 Clearwater Beach FL 33767 Phone (727) 447-2025 infosharmainescom Hours of Operation Mon 9-4 Tues 9-6 Wed Thu Fri 9-8 Sat 9-6 Sun 10-3

Salon South Beach 781 Bayway Boulevard Clearwater Beach FL 33767 Phone (727) 444-4551 Salonsouthbeachcom Hours of Operations Tues ndash Sat 9-5

Back to Resource Information HEAT HEAT (Hilton Environmental Analysis and Tracking) is our internal measurement system to collect analyze and track environmental and social performance at our property as well as our brands globally In so doing we are able to integrate sustainability as a core performance metric and drive economic and social returns Your CateringEvent Manager can share detailed information Back to Resource Information HOSPITALITY DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks can be located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next dayrsquos use Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information

40

HOTEL FACTSHISTORY The following is a fact sheet for the Hilton Clearwater Beach Location Clearwater Beach FL Address 400 Mandalay Avenue Telephone 727 461 3222 Facsimile 727-461-0610 Reservations 1-800-HILTONS Website Hiltonclearwaterbeachcom Managed By Hilton Corp Opened 1980 Renovated 2008 Back to Resource Information HOTEL MAP Attendees may receive a map in their key packet when they arrive at the hotel Your CateringEvent Manager can customize the map for your guests to state your group name and show locations and directions for your special functions at $200 each Back to Resource Information HOUSEKEEPING Daily housekeeping services which consists of general cleaning take place between 800 am and 600 pm Should one of your guests require special times of service requests may be made directly with Housekeeping or your CateringEvents Manager The suggested housekeeping gratuity is $100 per day Some groups may have the gratuity rate predetermined in the contract and billed to the master account Each guest room is provided with several special service amenities either at no charge or for a nominal fee These items include an iron and ironing board coffee makers hairdryers in-room safe bathshower amenities and extra pillows Additional bedding available for children cribs and roll-aways Please note there is a maximum of four persons (including children) allowed per room Turn-down services include Daily Exchanging of Linens and Towels amp Turning-down bedding Back to Resource Information IN CONJUNCTION WITH (ICWrsquoS) Any group hosting an In-Conjunction With Event is solely responsible for all charges and activities The hosting convention must authorize all arrangements for meeting space assignments food beverage etc Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space and separate billing are subject to credit approval

41

All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all ICWrsquos should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the Catering Department to set up food beverage and billing arrangements Back to Resource Information INDEMNIFICATION To the extent permitted by law you agree to protect indemnify defend and hold harmless the Hotel Hilton and the Owner and their respective employees and agents against all claims losses or damages to persons or property governmental charges or fines and costs (including reasonable attorneyrsquos fees) arising out of or connected with your function except those claims arising out of the sole negligence or willful misconduct of the hotel Back to Resource Information IN-ROOM DINING Our In-room Dining is open Sunday-Thursday 630 am-1100 pm Friday and Saturday 630 am-1200 am for breakfast lunch dinner snacks and beverage service We are happy to offer convenient doorknob ordering for breakfast service In-Room Dining can be reached at extension 148 in-house A variety of amenities are also available through room service Room service gratuity is 18 and is posted automatically on all checks There is also a delivery fee of $300 per order Back to Resource Information INTERPRETATIONTRANSLATION SERVICES International Technical Translators (727) 461-3437 1180 NE Cleveland St Clearwater FL Back to Resource Information INTERNET SERVICES The Hilton Clearwater Beach provides numerous Internet Services Ibahn is our Internet Service Provider for all guestsrsquo networks and will answer any questions concerning your system Back to Resource Information

42

KEY CARDS Please contact your CateringEvent Manager if you would like keys to any of your meeting office or hospitality rooms If you wish to have a lock changed there will be a $25000 charge per doorper room and you may be required to sign a hold harmless agreement (Customized) KEY CARDS Please contact your CateringEvent Manager if you would like custom keys for your group They are an excellent way to market your organization Back to Resource Information KEY HOTEL CONTACTS The Executive Managing Committee consists of the following people General Manager Bob Walters ext 104 Director of Food amp Beverage George Bentley ext 181 Director of Finance Tommy Lewis ext 121 Director of Rooms Mike Morris ext 195 Director of Engineering Todd Isbell ext 185 Director of Sales and Marketing Joanna Patterson ext 111 Back to Resource Information KOSHER We offer a variety of Kosher Meals to our guests These meals are prepared for us and are ldquoGlatt Kosherrdquo Please ask your CateringEvent Manager for kosher suggestions Back to Resource Information LAUNDRYVALET ndash SEE DRY CLEANING Hilton Clearwater Beach offers coin operated laundry area on the 3rd floor open 24 hours with key access Complete laundry services are also available by dialing extension 153 in-house Garments picked up prior to 900 am are returned to guests by 600 pm the same evening Garments picked up after 900 am will be returned the following day by 600 pm Please note that there is no service on the following Holidays Memorial Day July 4 Labor Day Thanksgiving Day Christmas Day and New Yearrsquos Day Back to Resource Information LIMOUSINE SERVICES Arrangements may be made to have a group VIP transported by our hotel limousine or town car or through an outside service Execucar at wwwexecucarcom is our preferred service and can be reached at 888-479-8545 Our valet department can also arrange limousine transfers and can be reached at ext 154 Super Shuttle can be arranged in advance for transportation back and forth from the airports

43

Juliersquos Limousine 17116 US 19 North Clearwater FL 33764 727-538-5113 Fax 727-538-5113 Julieslimocom

Execucar- Tampa Bay 11901 30th Court North Tampa Bay FL 33716 Tel 888-479-8545 wwwexecucar-tbcom

Back to Resource Information LINEN SELECTION A variety of table linens are available for your various functions If you desire specialty linen or would like quotes on theme-coordinated linens and chair covers please consult your CateringEvent Manager Linen colors White or Ivory Back to Resource Information LIQUOR LAWS The State of Florida has strict liquor laws that must be followed by the Hilton Clearwater Beach Because the hotel is only licensed-authorized to sell and serve alcoholic beverages that were purchased by the Hilton Clearwater Beach no group may bring in their own alcohol to be served in meeting rooms public areas and on our beach The legal drinking age in Florida is 21 Your CateringEvent Manager may provide a copy of some of the applicable State of Florida liquor laws upon request Back to Resource Information LOAD-INLOADOUT (PRODUCTION DEacuteCOR AND STAGING) Please refer to the Production Resource Guide Back to Resource Information LOADING DOCK THERE IS NO LOADING DOCK AT THE HOTEL Special arrangements must be made for all palletized or large shipments The loading area is located in the back drive The hours of operation are from 700 am-700 pm No deliveries or load-inload out between the hours of 700 pm and 600am Please refer to The Exhibit Resource guide for details Clearance to Service Elevator 42rdquoWx56rdquoDx84rdquoH Back to Resource Information

44

LOCAL INFORMATION Busch Gardens - 33 MI - E Captain Memos Pirate Cruise 2 MI SE City Center - 3 MI - E

Clearwater Marina - 02 MI - E Clearwater Marine Aquarium - 1 MI - E Phillies Spring Training - 8 MI - NE

Back to Resource Information LOST AND FOUND It is the policy of Hilton Hotels Corporation to make every effort to return any found property to its rightful owner All found property in the hotel will be recorded stored and disposed of whether it is found in a guestroom public space or any other area of your hotel We will make every attempt to determine the legitimate owner and return the found property If the owner cannot be determined within ninety days (or other time period specified by local law) the found property will be disposed of in accordance with the state law If no local or state law exists or these agencies decline involvement the property shall be returned to the finder This policy does not apply to minor items found on the property such as a toothbrush ladies hosiery cigarettes etc Back to Resource Information LUGGAGE STORAGE Based upon availability a banquetmeeting room may be set aside to store hand carry luggage for individuals leaving later in the day It is requested that the travel staff supervise these items as they will be stored at your own risk Back to Resource Information MANAGER ON DUTY (MOD) For your convenience a manager on duty is available 24 hours a day 7 days a week and can be accessed via the guest service hotline at extension 55 Back to Resource Information MAIL SERVICES Stamps are for sale with our Clearwater Provision Company and can offer basic mailshipping services If you have a large number of items that need to be mailed or require shipping materials we suggest our shipping and receiving department The Clearwater Provision Company Monday - Sunday 7am-9pm Dial - 177 They are located right off of the lobby Complete mail services amp materials

The United States Post Office The Marina 45 Causeway Blvd 727-449-0604 830am ndash 400pm M-F CLOSED Saturday and Sunday

Back to Resource Information

45

MASTER ACCOUNTS See Sales Agreement Back to Resource Information MEDICAL FACILITIESSERVICES Medical Services facilities nearby Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000 3 miles from Hotel Back to Resource Information MEETING ROOM CAPACITIES Please refer to Meeting Space diagram and chart on pages 4 5 amp 6 or consult your CateringEvent Manager Back to Resource Information MEETING ROOM DELIVERIES For small exhibits when a drayage company is not being used standard boxes or packages to and from the exhibit area will be delivered by the hotel bell staff for a charge of $300 itemper move Back to Resource Information MEETING ROOM RENTAL Please contact your Sales Manager or CateringEvents Manager for Meeting Room Rental details Back to Resource Information MEETING ROOM SET STANDARD Standard meeting rooms include the following items

bull Banquet or classroom tables and chairs bull Linens bull Pads and pens bull Ice water bull Lectern

Basic meeting room set up is complimentary Depending upon the extent of the setup requirements additional charges may be incurred Please contact your CateringEvent Manager for miscellaneouselectrical charge price sheets All meeting rooms are set non-smoking Back to Resource Information

46

MUSICMUSICIANS The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to secure the best local national and international talents Please contact your CateringEvent Manager for assistance in booking entertainment Clearwater Beach requests that outdoor entertainment begins no earlier than 1100am and ends no later than 1100pm Back to Resource Information NEWSPAPERSPUBLICATIONS Newspapers available in our Clearwater Provision Company store are USA Today St Pete Times Weekend St Pete Times They are delivered to the Clearwater Provision Company store at 700am daily The USA Today is delivered to guest rooms Monday-Friday Back to Resource Information OFFICE EQUIPMENTSUPPLIES The in-house Business Center is 24 hour self service area that offers 2 computer workstations fax machine and printer A complete range of services including rental of computer systems copier machines facsimile machines can be arranged with our in house AV company Secretarial support photocopying word processing services fax transmissions can be arranged through your catering and event managers Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested For large quick printing or copying jobs we recommend calling UPS Store

140 Island Way Clearwater FL 33767

Cross Streets Between Windward Psge and Dory Psge (727) 446-0660 Fax (727) 446-5586 Back to Resource Information OFF PREMISE CATERING Please contact your CateringEvents Manager for details Back to Resource Information

47

Please contact your CateringEvents Manager for details PACKAGE ROOM

Back to Resource Information PARKING The Hilton Clearwater Beach offers self-parking at $500 per day event parking at $300 We also offer valet parking at the rate of $1400 per day If you are planning a large movement or delivery of rental cars for a specific group event or activity please advise your CateringEvent Manager so that specific parking may be reserved Back to Resource Information PERSONALIZED GROUP WEB PAGE POG is a personalized web page for your attendees to book reservations directly online Available at all Hilton Family properties Customize with your program Customize with your logo No charge ndash itrsquos FREE

Back to Resource Information PETS (POLICY) Service animals are always welcome and must be accompanied Hilton Clearwater Beach does not allow pets on the premises however there are Pet Boarding Facilities in the area aVIP 1242 Cleveland Street Clearwater Florida (727) 446-6700 averyimportantpetcom

A Pets Place of Clearwater Inc 410 South Pegasus Ave Clearwater FL 33765 Phone 727-608-4629 apetsplaceofclwcom

Back to Resource Information PHOTOGRAPHY CVS is located within 1 block from the Hotel Services include film developing one hour developing and photo enlarging

467 Mandalay Ave Clearwater FL (727) 447-6429

Kimberley Photography LLC is a company that can also provide photography services for all occasions special events weddings and groups

Kimberley Photography LLC (727) 543-9723 Kimberlykimberly-Photographycom

Back to Resource Information

48

PIANOS The Hilton Clearwater Beach has 1 piano for use in the foyer Our piano can be provided in our meeting room however it is recommended that they be tuned prior to each use The tuning fee is $15000 and requires advance notice Please note that there is an additional labor fee if you request a piano to be placed on top of portable staging Our piano cannot be placed outside or on one of our covered decks If your group requires additional pianos or pianos in outdooralternate locations your CateringEvent Manager can rent them from an outside source Back to Resource Information POOLS

bull Two heated beachside pools and a Jacuzzi bull Lounge chairs provided at no charge bull Kids activities and crafts daily at poolside bull Free pool and beach towels for use during your stay bull Beach club shop with everything from sunscreen to ice cream to sun glasses bull Sand Bar amp Grill offering poolside food and beverages for lunch and dinner

weather permitting open daily 11 am to sunset Back to Resource Information PORTERAGE Porterage services can be arranged at $400 per person on arrival andor $400 per person on departure Arrivals bags will be tagged and delivered to rooms Departure services a letter will be issued informing persons on times for when luggage will be picked up Luggage is to be left just inside door Back to Resource Information POST-CONVENTION MEETING We encourage our customers to meet with our General Manager during or after the meeting to provide and review feedback Your Event Manager will coordinate a convenient time Back to Resource Information POST EVENT REPORT For meetings and conventions with more than 100 rooms on peak night your Event Manager will complete a Post Event Report This report details room pick-up and food and beverage revenues Back to Resource Information

49

POSTING OF EVENTS Event posting is placed daily on the tv monitors in your guest room as well as in the meeting space and lobby Back to Resource Information PRE-CONVENTION MEETING In order to introduce our clients to the key contacts of the hotel we would like to arrange a pre-convention meeting a day or two prior to your main group arrival Please advise your CateringEvent Manager as to who will attend from your organization and what a convenient time would be for this meeting (time ranges from 30 minutes to one hour) Please note that for smaller groups a smaller more personalized meeting may be set up involving key operational department heads Back to Resource Information PRINTING SERVICESFASTSIGNS of CLEARWATER Manager Mike Lucke 17948 US Hwy 19N Clearwater FL 33764 (P) 727-797-1177 (F) 727-799-9480 249fastsignscom

Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl (727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm Sunday 1200pm-600pm

Back to Resource Information PRODUCTION GUIDELINES Your Event Manager will provide you with the hotelrsquos Production Resource Guide Back to Resource Information PUBLIC TRANSPORTATION The Clearwater Jolley Trolley historic trolley service from Sand Key North and South Beach and the Island Estates every 30 minutes Hours of operation Sunday-Thursday 1000am-100pm Friday-Saturday 1000am-1100pm httpwwwclearwaterjolleytrolleycom Fare price passes and trolley maps can be obtained in our Provision Store located on the second floor All fare classifications are valid on the Jolley Trolley and PSTA system-wide network Passes are interchangeable between the two service providers Back to Resource Information

50

PYROTECHNICS Groups are strictly prohibited from engaging in any activity or activities on Hotel property or possessing or bringing any materials or items to the Hotel and the Hotel property which involve or contain or constitute directly or indirectly (i) any form or type of pyrotechnics fireworks flares flames or other flammable or explosive materials or items or (ii) any Hazardous Substances The term ldquoHazardous Substancesrdquo includes but is not limited to any and all substances (whether solid liquid or gas) (i) defined listed or otherwise classified as pollutants hazardous wastes or words of similar meaning or regulatory effect under any present or future Laws or (ii) that may have a negative impact on human health or the environment including but not limited to petroleum and petroleum products asbestos and asbestos-containing materials polychlorinated biphenyls lead radon radioactivity materials flammable and explosives Back to Resource Information RADIOSPAGERSNEXTELS We are willing to assist you in obtaining walkie-talkie radios andor Nextels for use during your program Please consult your CateringEvent Manager for assistance Back to Resource Information RECYCLING

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information REGISTRATION ASSISTANCE If additional staffing is needed for your activity or hospitality desk please consult with your CateringEvent Manager Registration attendants are easily scheduled with sufficient notice Back to Resource Information REGISTRATION DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks are located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next days use

51

Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information RESERVATIONS RAPID RESERVATIONS AUTOMATED PROCESSING INPUT AND DELIVERY SYSTEM Expedited reservation processing straight from your rooming list into our system Eliminates dual entry process Accurate and efficient reservations Supports 3rd Party Clearinghouses No charge ndash itrsquos FREE

Back to Resource Information RESTAURANTSLOUNGES There are a variety of Restaurants and Lounges within walking distance from the Hilton Clearwater Beach There are even more just a short distance away from Subway to Gourmet Clearwater Beach has it covered Please contact your EventCatering Manager for a detailed list Back to Resource Information RESTAURANT RESERVATIONS Reservations are strongly recommended for all restaurants in the hotel and in Clearwater Beach whether it is for a table of four or a dine-around for 250 Please contact our valetbell stand at 153154 Back to Resource Information RESTROOMS Public restrooms are located in the following areas Lobby Level ndash Adjacent to Reflections Restaurant Lobby Level ndash Meeting space foyer southeast corner of the Hotel Outdoor Ground Level ndash West end of hotel next to beach services desk Outdoor Ground Level- Extension to the Sandbar facilities poolside Back to Resource Information RESUMES Please contact your CateringEvents Manager Back to Resource Information

52

ROBES 2 light-weight cotton robes are provided in all Guest Rooms Additional robes are available upon request and for purchase Back to Resource Information ROPESSTANCHIONS Ropes and Stanchions bull Pairs of stanchions with connecting rope For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information SAFESSAFE DEPOSIT BOXES For your convenience all guest rooms have an in-room Safe located in the wardrobe closet Back to Resource Information SECURITY If required in our sole judgment in order to maintain adequate security measures in light of the size andor nature of your function you will provide at your expense security personnel supplied by a reputable licensed guard or security agency doing business in the city or county in which we are located which agency will be subject to our approval Such security personnel may not carry weapons Your catering and event managers can assist in locating security for hire Back to Resource Information SHIPPING AND RECEIVING Packages for functions may be delivered to the hotel up to three (3) days prior to the eventconvention Arrangements must be made through your CateringEvent Manager for storage Please note that the hotel storage facilities are extremely limited Please do not ship valuables We cannot be responsible for contents Please contact your CateringEvent Manager for pricing and storage arrangements When shipping materials to the hotel please include the following information on all packages to insure proper delivery and storage Conference Name Event Dates Client Guest Name

53

Hold for Arrival (arrival date) Attention ltyour cateringevent contactgt Hotel Name Address City State ZIP Phone Fax Number of packages in that shipment We also recommend that you have a packing slip both inside and outside of each package Guests will be responsible for the packing and return of all packages Receiving handling and shipping charges may apply No COD packages will be accepted The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC) Shipping from the Hilton The Hilton Clearwater Beach utilizes FedEx and US Postal Service for our shipping needs Please see your CateringEvents Manager for pick-up and delivery schedules A Freight-Forwarding Form should be obtained from your CateringEvent Manager and completely filled out for shipping Back to Resource Information SHOPPING There are many shops within walking distance from the Hilton Clearwater Beach Countryside Mall with more traditional stores and shopping is located 20 minutes away Please contact the Bell Stand for directions Back to Resource Information SIGNAGEBANNERS In order to maintain a quality image for all Hotel guests there are a few things we ask of you during your stay Only professionally printed signage is allowed in the meetingconvention areas These signs can be used with easels or in sign stands No handwritten signs or flipcharts are allowed outside the meeting rooms No banners can be hung along the walls of the Public Areas Banners may be hung from the skirting of the hospitality desks and at outdoor functions Hotel personnel must provide the labor to hang the signs at a fee of $45 - $75 each In addition nothing is to be placed over exit doors or located to conceal or obscure any exit Back to Resource Information

54

SITE INSPECTIONPRE-PLANNING Site Inspections can be coordinated with a Sales Manager or CateringEvents Manager Back to Resource Information SMOKING The Hilton Clearwater Beach is 100 smoke-free anywhere inside the hotel The Smokerrsquos Oasis is located on the Lobby Level outside of the South East Corner of the Hotel Back to Resource Information SOUND SYSTEM Some hotel meeting rooms and ballrooms have a basic sound system Please contact your CateringEvent Manager with questions There may be fees assessed for certain hookups as well as hourly labor charges Anchor systems or supplemental systems will be required for all outdoor locations Please make note of the hotelrsquos noise curfews No sound system functions can take place outdoors before 800 am and all outdoor evening functions must end no later than 1100 pm Back to Resource Information SPECIAL MEAL REQUESTS Please consult with your CateringEvent Manager for any special meal requests The Hilton Clearwater Beach Executive Chef is pleased to accommodate your requests to the best of his abilities Back to Resource Information SPORT Sustainable Property Operations Results Tracking SPORT is an integrated performance based system built into our HEAT system that looks at all of the key focus areas in terms of sustainability and operational best practices Your CateringEvent Manager can share detailed information Back to Resource Information STORAGE Storage for your advance boxes and convention supplies is quite limited at the Hilton Clearwater Beach If you are anticipating shipping a large volume of materials we suggest you consult your CateringEvent Manager as soon as possible to reserve a room or plan to utilize an area in your office or hospitality room set up Hotel cannot provide security If shipping valuables please make arrangements to hire and pay for outside security Back to Resource Information

55

SUITES Please refer to the Suites Section on Page 3 Back to Resource Information SUSTAINABILITY Mission Statement Hilton Worldwide will manage our business through a lens of sustainability to benefit this generation and those that follow Through action and innovation we will lead our industry in projects and programs that

bull Enhance the guest experience bull Engage our employees bull Improve operational efficiency bull Advance building design bull Strengthen our partnerships bull Serve our communities bull Protect our global environment bull Enrich our Family of Hotels

Back to Resource Information TAXES The current Florida State Tax is 7 The current Pinellas County Bed Tax is 5 All goods and services are subject to state tax including but not limited to food beverage labor and gratuities Back to Resource Information TAXICABS For the city of Clearwater Beach there are a total of taxi companies available to our guests The Hilton Clearwater Beach recommends Yellowcab at 727 799 2222 The standard rate for transfers from the Tampa International Airport to the Hilton Clearwater Beach is approximately $5000one way plus gratuity Back to Resource Information TELEPHONESTELECOMMUNICATIONS The following types of telephones are available for guests meeting and convention service and administrative staff Please advise your event and catering managers if you need the use of a phone for your program Dial ldquo9rdquo line

bull Used for in-house local and toll-free calls only Price is $5000++ per day

56

Dedicated Analog Phone Line The installation fee is $10000 plus tax plus price of all calls DID lines can be used for Long Distance minimal PC and fax can work as well DID Lines The following are enhancements that can be added to a DID Line Ibahn wireless connections $2500 per day or (20) connections at $22500 Hard wired connections $7500 per day Broadband Access ndash please contact your event service or catering manager Guest Room Calls Type of Call Instructions Rates Direct Dial-Bill to Room EMERGENCY 9+911 No Charge Room to Room No Charge Local 9+Number $100 connecting fee plus local rate 8008888xx toll free 9+1+Number $100 connecting fee plus local rate Long Distance 9+1+Number $100 connecting fee plus local rate ATampT Operator assisted International 9+011+CC+CC+Number $100 connecting fee plus ATampT Operator assisted rate (by country) Local Long Distance and International Calls will be billed to your account if the phone rings more than (7) times connect with voice message or the other person picks up Applicable Taxes will be added Rates subject to change You may obtain free rate information at any time by dialing 9+00 and ask the ATampT Operator for the rate of an Operator Assisted Call Hilton subscribes to ATampT Long Distance and Operator Services You have the right to reach other long distance carriers from the telephone and you may do so by dialing the access code provided by that carrier Voice Mail Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out To hear messages if the red light is flashing on your guest room telephone 1 Lift the receiver 2 Press MESSAGE key 3 Follow recorded instructions Should you require assistance while using Voice Mail simply press the ldquordquo key at any time

57

Video Teleconferencing We have video conferencing equipment - can be installed in all public space rooms Back to Resource Information TENTS Please contact your CateringEvent Manager regarding rental of small tents Large tents can be installed at the Hilton Clearwater Beach Tents are provided by US Tent US Tent Rental Inc 2006 72 nd Drive East Sarasota FL 34243 (941) 727-3311 ustentrentalcom Back to Resource Information THEME PARTIES The Hilton Clearwater Beach is proud to present a complete package of signature theme parties Please discuss themes with your CateringEvent Manager and ask for a copy of our latest and most popular menus and productions Back to Resource Information TOURSSIGHTSEEING Please contact your CateringEvents Manager for details on Tours and Sightseeing excursions in Clearwater Beach Back to Resource Information TUXEDOSFORMAL WEAR If you are anticipating a large delivery of tuxedos on site please advise your CateringEvent Manager in advance The following companies offer tuxedo rentals Menrsquos Warehouse 2719 Gulf to Bay Boulevard Clearwater FL 33759-4951 (727) 726-2262 menswearhousecom

Deolindas Tailoring amp Alterations 514 Park Street Clearwater FL 33756-5405 (727) 442-0045 deolindacom

Back to Resource Information

58

VOICE MAIL All guest rooms have a voice mail message service Group voice mails may be left however please note that this process is time consuming as each room number needs to be programmed individually Therefore labor fees may be assessed Please discuss any specific requests with your CateringEvent Manager Back to Resource Information WEATHER Depending on the season the weather at Clearwater Beach varies from a low of 50rsquo degrees to a high of 92 degrees Before visiting Clearwater Beach we recommend that guests check the local listings to determine the weather conditions Back to Resource Information WHEELCHAIRS If a guest requires a wheelchair we can arrange a rental for them at their own expense If a guest requests that we rent a wheelchair please note that we can coordinate the rental but will be unable to cover the expense The following companies have wheelchairs beach wheelchairs andor scooters for rent Fun Ride Rentals 400 Mandalay Ave Clearwater Beach FL 33767 (727) 519-3008 Hours of operation Monday ndash Saturday 1000am-Sunset Sunday 1100am-Sunset Back to Resource Information WIRED PAYMENT If you would like to have payment wired please notify your CateringEvent Manager and instructions will be faxed to you Back to Resource Information

59

WORSHIP SERVICES The following is a list of nearby locations Baptist Skycrest Baptist Church 125 N Belcher Road Clearwater FL 33765 (727) 791-7107 skycrestfamilyorg Catholic St Brendanrsquos Catholic Church 245 Dory Passage Clearwater Beach FL 33767 (727) 443-5485 stbrendancatholicorg

Christian Central Christian Church 1200 Keene Road South Clearwater Florida 33756 (727) 446-0988 clearwaterdisciplesorg

Jehovahrsquos Witness Jehovahs Witnesses Clearwater Congregation 1745 Weston Drive Clearwater FL 33755 (727) 442-9266 watchtowerorg Jewish Temple Bnai Israel 1685 South Belcher Road Clearwater FL 33764-6594 (727) 532-3829 templebnaiisraelclworg Lutheran St Paulrsquos Lutheran Church 407 South Saturn Avenue Clearwater FL 33755-6597 (727) 446-7718 stpaulsclearwaterorg

Methodist First United Methodist Church 411 Turner Street Clearwater FL 33756-5328 (727) 446-5955 fumc-clwcom Mormon Church of Jesus Christ of LDS 1740 North Highland Avenue Clearwater FL 33755-2104 (727) 446-9320 cofchristorg Pentecostal Bridge of Love Ministries 1329 North Highland Avenue Clearwater FL 33755-3416 (727) 445-9660

Protestant Holy Trinity Episcopal Church 3200 North McMullen Booth Road Clearwater FL 33761-2009 (727) 796-5514 holytrinityclworg

Back to Resource Information ZIP-OUT CHECKOUT With Zip Checkout your room folio is at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 150 to Checkout Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Back to Resource Information

60

FORMS

bull CREDIT CARD AUTHORIZATION

bull CREDIT APPLICATION

bull MISCELLANEOUS REQUEST FORM

bull PLANNING CHECKLIST

HILTON CLEARWATER BEACH

CREDIT CARD PAYMENT AUTHORIZATION FORM Please complete all areas below Incomplete requests may be rejected This form must be received at least 5 business days prior to the Check-In or by specified date in Event Contract to ensure acceptance of the credit card to be charged Do not send completed form by email FAX COMPLETED FORM TO [INSERT FAX ] ATTN ________________________________ HOTEL USE ONLY Date _____________________________ Guest Group Name Check-In Event Date Name of PersonGroup Making Reservation Phone Authorized Amount Approval Code Date CARDHOLDER - Please complete the following section and signdate below Cardholder Name as it Appears on Credit Card Cardholder Billing Address City State Zip Daytime Business Telephone Evening Telephone Credit Card Number Expiration Date Credit Card Type (Circle one) VisaMasterCard American Express Discover JCB Diners Club Credit Card Issuing Bank Name Bank Phone Number (from back of your credit card) I agree to cover the following categories of charges (Please circle) All Charges Room amp Tax Food amp Beverage Retail Recreation I agree to cover the above categories of charges up to a Maximum Amount of $ __________________ DIRECT BILL ACCOUNT PAYMENTS ONLY Name on InvoiceStatement _______ ______ Date on InvoiceStatement InvoiceStatement Number _________________________ ______________ Authorized Amount $_______________________ Note Charges for room and tax group deposits or direct bill account payments will be charged to your credit card immediately Any incidental charges circled above will be charged at the time of check-out Amount to be immediately charged to credit card for room and taxes or deposit $______________ Final Balance Billed to Credit Card (hotel use only) $_______________ By signing below you authorize the hotel to charge your credit card immediately for the amount indicated above up to the ldquoMaximum Amountrdquo indicated above You further acknowledge that if ldquoall chargesrdquo has been selected then all guestgroup related charges (less Deposit) will be charged to the above card number at the time of check-out or event conclusion Cardholder Signature Date

HOTEL NAME Hilton Clearwater Beach Resort SALES OFFICE (727) 298-1493 ADDRESS 400 Mandalay Avenue FAX (727) 461-1768

Clearwater Beach FL 33767 MAIN LINE (727) 461-3222

CREDIT APPLICATION Confidential Information

Name of Company Requesting Direct Billing

Address Telephone

City State CT Zip Dun amp Bradstreet Number Rating

Listed in Name of Group Name

Inclusive Booking Dates Group Contact Telephone

Address Fax

City Windsor State CT Zip DIRECT BILLING HAS BEEN REQUESTED AS INDICATED 1 Guest Room Accounts All charges for specified guests - provide list Room and tax only for specified guests - provide list 2 Catering All cateringbanquet charges 3 Miscellaneous Provide list BANK REFERENCES Bank Name Contact Full Address City State Zip Telephone Account ABA HOTEL REFERENCES (Most Recent History) Hotel Name Dates

Full Address Telephone City State Zip Hotel Name Dates

Full Address Telephone City State Zip AGREEMENT amp RELEASE I (We) agree if credit is extended to pay the amount due upon receipt of the first statement In accordance with the Privacy Act Freedom of Information Act the Fair Credit Reporting Act and any similar federal state or local statutory or common laws or regulations I (We) expressly authorize the above-named references any credit reporting agency any law enforcement agency (federalstatelocal) and any person or entity with knowledge of information relevant to this request for credit to release this information to the hotel (together with its owners partners parent subsidiaries and affiliates and their officers directors agents and employees ldquoHotelrdquo) and Hotel to request obtain and use such information as it sees fit I (We) hereby agree to release indemnify defend and hold harmless Hotel and any all other persons or entities including without limitation those providing information from any and all liability for losses claims injuries liabilities and damages of whatever kind or nature whether known or unknown including without limitation those based upon defamation invasion of privacy and rights of publicity and personality which may at any time arise or accrue to me (us) or my (our) heirs successors parents subsidiaries assigns officers directors employees agents or other persons or entities claiming by or through us on account of provision of such information or reliance on such information or on other information gathered pursuant thereto and hereto I (We) hereby authorize this Credit Application and release to be shown and delivered to such persons with a copy of this Credit Application and release to be as valid as the original

Authorized Signature _________________________________________________________ Date _______________________

DO NOT WRITE BELOW THIS LINE -- FOR OFFICE USE ONLY Estimated Amount of Charges -- To be Completed by Originator

Rooms $ Credit Approved By CateringBanquet $ Date Meeting Room Rental $ Credit Limit $ Other $ Credit Denied

Total $ Advance Deposit Required $ Deposit Received $ File Sales Rep M amp C Rep Catering Rep

(Always Attach Copy of Contract)

MISCELLANEOUS SERVICES REQUEST FORM

Return form to

INTERNET CONNECTIONS

Description Daily Price Quantity Description Start Date

End Date

Total Days Selected Subtotal

iBAHN Wireless Connection $2500 1 $000 iBAHN Environment (20 Connections) $25000 1 $000 iBAHN Hard Wired Connection $7500 1 $000

TOTAL INTERNET REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

PHONE LINES

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

Dial 9 Line $5000 1 $000 Dedicated Analog Phone Line $10000 1 $000

TOTAL PHONE LINE REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

BANNERS

Description Hanging Fee Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

8 Feet or Less $4500 1 $000 9 Fee or More $7500 1 $000

TOTAL BANNER REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

ELECTRICAL

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

60 Amp Power Drop $20000 1 $000 120 Amp Power Drop $30000 1 $000 220 Amp - 3 Phase Contact your CSM 1

(Smaller items such as extension cords and power strips will be billed through PSAV) TOTAL ELECTRICAL REQUEST

$000

(Total includes 21 Service Charge amp 7 Tax)

KEYS amp LOCKS

Description Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

4 Keys or Less Complimentary 1 $000 Additional Keys $500 1 $000 Lock Change $15000 1 $000

(Keys not returned will result in a $2500 per key charge) Total Key amp Lock Charges

$000

(Total includes 21 Service Charge amp 7 Tax)

PAYMENT INFORMATION Total Charges $000 Please charge total to my Master Account Guest Room Check (Must be received prior to event) Credit Card Ex Date Name as it Appears on the Card By my signature I certify that I am authorized to obligate myself or my company for the above expenses

SIGNATURE

Planning Checklist CHECKLIST BY DUE DATE Date Task

EM to provide POG Rapid and GLM instructions (At 1 year out or prior to registration opening)

EM to forward application for Credit (1 year out)

EM to send weekly pu reports starting 8 weeks prior to cut-off (Individual Call-In Only)

Client to return completed Credit application (6 months out)

EM to provide confirmation numbers to Client within 3 days of receiving rooming list

EM to send cut-off letter 1 week prior to cut-off (All Blocks)

EM to forward Hold Harmless Agreement to ClientVendors (45 days out) Client to provide Rooming List to EM (at cut-off)

Client to send FampB menus and Meeting Room Sets to EM (30 days out)

Client to return Hold Harmless and Proof of Insurance (20 days out)

EM to complete Resume and send to client for final approval (15 days out)

Client will communicate VIP Staff amp Sub-block needs (Date to be prior housing opening)

EM to confirm all space contracted (at time of turnover) Updated Program to Hotel by Client (Contracted date) EM to send menursquos to Client

EM to send BEOrsquos to Client for Review (within 5 business day of receiving)

Client to forward all Changes to EM (within 2 business day receiving BEOrsquos) Pre-Con amp Post-Con DatesTimes established

EM to confirmforward concessions to Client (compsairport transfersupgradesparking) (at cut-off)

EM to forward outstanding Resume questions to Client (30 to 20 days out) Client to return Resume items to EM (20 to 15 days out)

Client to approve Resume before distributed to Staff (14 to 11 days out)

EM to establish time for Master Account Review while On-Site (30 to days out) Client return signed letter prior to cut-off (All Blocks) Client to assign concessions (30 to 20 days out)

  • Hilton Clearwater Beach
  • Meeting amp Event Resource Guide
  • Hilton Clearwater Beach
  • 400 Mandalay Avenue
  • Clearwater Beach Florida 33767
  • Hiltoncom
  • Hiltonclearwaterbeachcom
    • Table of Contents
    • Guest Rooms
    • Suites
      • Clearwater Beach Club
        • RESOURCE INFORMATION
        • A
        • Advertising Opportunities
        • Affiliates
        • Airline Information
        • Amenities
        • Americans with Disabilities Act (ADA)
        • AudioVisual
        • Automated Teller Machines
        • B
        • Baby-Sitting Services
        • Balloons
        • Banks
        • Banquet Beverage Selection
        • Banquet Curfews
        • Banquet Equipment
        • Banquet Menu Selection
        • Banquet Terms and Conditions
        • Bell Services
        • Billing
        • Box Lunches
        • Business Center
        • BusBus Companies
        • C
        • Car Rental Agencies
        • Cash Paid Outs
        • Cash Paying Guests
        • Changing FacilitiesDay Use
        • Check Cashing Privileges
        • Check-In and Checkout
        • Coffee Maker
        • Concierge
        • Credit Cards
        • Credit Policy
        • Currency Exchange
        • D
        • Decorations
        • Destination Management Companies (DMC)
        • Deposits
        • Diagrams
        • Dietary Requirements
        • Doctors on Call
        • Drug Stores
        • Dry Cleaning
        • E
        • eEvents
        • Electrical
        • Elevators
        • Emergency Procedures
        • Entertainment
        • Environmental Commitment
        • Executive Meeting Packages
        • Exhibits
        • F
        • Fax Machines
        • Fax Numbers
        • Fire Codes
        • Fitness Center
        • Flags
        • FloralFlorist
        • Freight Elevator
        • G
        • Gift Certificates
        • Gift Ideas
        • Golf Course Information
        • Gratuities
        • Group Reservations Identification Program (GRIP)
        • Group Check-In Arrival and Departures
        • Guest List Manager
        • Guest Rooms
        • Guest Room Deliveries
        • Guest Service Hotline
        • H
        • Hair Salon
        • Heat
        • Hospitality Desks
        • Hotel FactsHistory
        • Hotel Map
        • Housekeeping
        • I
        • In Conjunction With (ICWrsquos)
        • Indemnification
        • In-Room Dining
        • InterpretationTranslation Services
        • Internet Services
        • J
        • K
        • Key Cards
        • Key Hotel Contacts
        • Kosher
        • L
        • LaundryValet
        • Limousine Services
        • Linen Selection
        • Liquor Laws
        • Load-InLoad Outs (Production Decor amp Staging)
        • Loading Dock
        • Local Information
        • Lost and Found
        • Luggage Storage
        • M
        • Manager on Duty (MOD)
        • Mail Services
        • Master Accounts
        • Medical FacilitiesServices
        • Meeting Room Capacities
        • Meeting Room Deliveries
        • Meeting Room Rental
        • Meeting Room Set Standard
        • MusicMusicians
        • N
        • NewspapersPublications
        • O
        • Office EquipmentSupplies
        • Off Premise Catering
        • P
        • Package Room
        • Parking
        • Personalized Group Web Page
        • Pets (policies)
        • Photography
        • Pianos
        • Pools
        • Post-Convention Meeting
        • Post Event Report
        • Posting of Events
        • Pre-Convention Meeting
        • Printing Services
        • Production Guidelines
        • Public Transportation
        • Pyrotechnics
        • Q
        • R
        • RadiosPagersNextels
        • Recycling
        • Registration Assistance
        • Registration Desks
        • Reservations (RAPID)
        • RestaurantsLounges
        • Restaurant Reservations
        • Restrooms
        • Resumes
        • Robes
        • RopesStanchions
        • S
        • SafesSafety Deposit Boxes
        • Security
        • Shipping and Receiving
        • Shopping
        • SignageBanners
        • Site InspectionPre-planning
        • Smoking
        • Sound System
        • Special Meal Requests
        • Storage
        • Suites
        • Sustainability
        • T
        • Taxes
        • Taxicabs
        • TelephonesTelecommunications
        • Tents
        • Theme Parties
        • ToursSightseeing
        • TuxedoFormalwear
        • U
        • V
        • Voice Mail
        • W
        • Weather
        • Wheelchairs
        • Wired Payment
        • Worship Services
        • X
        • Y
        • Z
        • Zip-Out Checkout
        • AFFILIATES
        • AIRLINE INFORMATION
        • AMENITIES
        • AMERICANS WITH DISABILITIES (ADA)
        • AUDIOVISUAL
        • AUTOMATED TELLER MACHINES
        • BABY-SITTING SERVICES
        • BALLOONS
        • BANKS
        • BANQUET BEVERAGE SELECTION
        • BANQUET EQUIPMENT
        • BANQUET MENU SELECTION
        • STANDARD BANQUET TERMS AND CONDITIONS
        • BELL SERVICES
        • BILLING
        • BOX LUNCHES
        • BUSINESS CENTER
          • Jolley Trolley Transportation
            • CAR RENTAL AGENCIES
            • CASH PAID OUTS
            • CASH PAYING GUESTS
            • CHANGING FACILITIESDAY USE
            • CHECK-IN AND CHECKOUT
              • Early Departure
              • Late Departure
              • Satellite Check-In
              • Zip Checkout
              • Kiosks
                • CONCIERGE
                • CREDIT CARDS
                • CREDIT POLICY
                • CURRENCY EXCHANGE
                  • Del Sol of Clearwater
                    • 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039
                      • DECORATIONS
                      • DESTINATION MANAGEMENT COMPANIES (DMC)
                      • DEPOSITS
                      • DIAGRAMS
                      • DIETARY REQUIREMENTS
                      • DIRECTIONS TO THE HOTEL
                      • DOCTORS ON CALL
                      • DRY-CLEANING ndash See LaundryValet
                      • ELECTRICAL
                      • ELEVATORS
                      • EMERGENCY PROCEDURES
                      • ENTERTAINMENT
                      • EXECUTIVE MEETING PACKAGES
                      • The Hilton Approach To Online Meeting Planning
                      • FAX MACHINES
                      • FAX NUMBERS
                      • FIRE CODES
                      • FITNESS CENTER
                      • FLAGS
                      • FLORALFLORIST
                      • FREIGHT ELEVATOR
                      • GIFT IDEAS
                      • GOLF COURSE INFORMATION
                        • Golf Course Information
                          • GRATUITIES
                          • Group Reservations Identification Program (GRIP)
                          • GROUP CHECK-IN ARRIVALS AND DEPARTURES
                          • GUEST ROOMS
                          • GUEST ROOM DELIVERIES
                          • GUEST SERVICE HOTLINE
                          • HAIR SALON
                          • HOSPITALITY DESKS
                          • HOTEL FACTSHISTORY
                          • HOTEL MAP
                          • HOUSEKEEPING
                          • IN CONJUNCTION WITH (ICWrsquos)
                          • IN-ROOM DINING
                          • INTERPRETATIONTRANSLATION SERVICES
                          • INTERNET SERVICES
                          • KEY CARDS
                            • (Customized) KEY CARDS
                              • KEY HOTEL CONTACTS
                              • KOSHER
                              • LAUNDRYVALET ndash See Dry Cleaning
                              • LIMOUSINE SERVICES
                              • LINEN SELECTION
                              • LIQUOR LAWS
                              • LOAD-INLOADOUT (Production Deacutecor and Staging)
                              • LOADING DOCK
                              • LOCAL INFORMATION
                              • LOST AND FOUND
                              • LUGGAGE STORAGE
                              • MANAGER ON DUTY (MOD)
                              • MAIL SERVICES
                              • MASTER ACCOUNTS
                              • MEDICAL FACILITIESSERVICES
                              • MEETING ROOM CAPACITIES
                              • MEETING ROOM DELIVERIES
                              • MEETING ROOM RENTAL
                              • MUSICMUSICIANS
                              • NEWSPAPERSPUBLICATIONS
                              • OFFICE EQUIPMENTSUPPLIES
                              • Please contact your CateringEvents Manager for details
                              • PARKING
                              • PERSONALized GROUP WEB PAGE
                              • PETS (Policy)
                              • PIANOS
                              • POST-CONVENTION MEETING
                              • POST EVENT REPORT
                              • POSTING OF EVENTS
                              • PRE-CONVENTION MEETING
                              • PRINTING SERVICES
                              • PRODUCTION GUIDELINES
                              • PUBLIC TRANSPORTATION
                              • PYROTECHNICS
                              • RADIOSPAGERSNEXTELS
                              • RECYCLING
                              • REGISTRATION ASSISTANCE
                              • REGISTRATION DESKS
                              • RESERVATIONS RAPID Reservations Automated Processing Input and Delivery System
                              • RESTAURANTSLOUNGES
                              • RESTAURANT RESERVATIONS
                              • RESTROOMS
                              • RESUMES
                              • ROPESSTANCHIONS
                              • SAFESSAFE DEPOSIT BOXES
                              • SECURITY
                              • SHIPPING AND RECEIVING
                                • Shipping from the Hilton
                                  • SHOPPING
                                  • SIGNAGEBANNERS
                                  • SITE INSPECTIONPRE-PLANNING
                                  • SMOKING
                                  • SOUND SYSTEM
                                  • SPECIAL MEAL REQUESTS
                                  • SPORT
                                  • STORAGE
                                  • SUITES
                                  • Sustainability
                                  • TAXES
                                  • TAXICABS
                                  • TELEPHONESTELECOMMUNICATIONS
                                    • Dial ldquo9rdquo line
                                    • Dedicated Analog Phone Line
                                    • DID Lines
                                      • Type of Call Instructions Rates
                                        • Video Teleconferencing
                                          • TENTS
                                          • THEME PARTIES
                                          • TOURSSIGHTSEEING
                                          • TUXEDOSFORMAL WEAR
                                          • VOICE MAIL
                                          • WEATHER
                                          • WHEELCHAIRS
                                          • WIRED PAYMENT
                                          • WORSHIP SERVICES
                                          • ZIP-OUT CHECKOUT
                                          • Hilton Clearwater Beach
                                          • Credit Card Payment Authorization Form
Page 8: Hilton Clearwater Beach Meeting & Event Resource Guide

8

Waters Edge B 980 3017 x 3050 8 48 75 50 85 24 30 34

Waters Edge Ballroom 2708 8317 x 3050 8 90 150 180 300 0 0 0

Waters Edge C 882 2700 x 3050 8 48 75 50 85 24 30 34

White Sands 407 1633 x 2542 8 24 44 30 25 18 21 22

LOWER LEVEL

Meeting Complex 20000 na 9 0 0 0 0 0 0 0

9

DINING

Reflections Our laid back restaurant features delicious dining overlooking the Gulf of Mexico Serves breakfast lunch amp dinner daily from 700 am ndash 1000 pm Casual attire

Sand Bar amp Grill Enjoy a sun-splashed atmosphere poolside dining at this charming outdoor restaurant serving lunch and dinner Open daily weather permitting from 1100 am ndash 800 pm Beach attire

10

Tiki Bar Our Tiki Hut provides a fun playful setting to enjoy your favorite beverages while relaxing directly on the beach Open daily weather permitting from 1100 am ndash 730 pm Beach Attire

Coasters Lounge Stop by this laid back Lounge for your favorite libation while watching spectacular sunsets morning coffee bar light lunch appetizers and late night menu available Open daily from 600 am ndash 1200 am weekends until 100 am Casual attire

11

Clearwater Beach Club Our Breezy Hideaway is among the best Whether itrsquos sun or shade cruising the wave tops or snorkeling the depths below the Hilton Clearwater Beach is your choice for oceanfront recreation Escape to our beachfront hotel -- where the friendly staff at our Beach Services Desk will help chart your course to paradise From complimentary towels and umbrella and cabana rentals to the only beachfront food and beverage service in the Clearwater area we work hard so you never have to Forgot something Head to our Beach Club Shop for snacks beverages ice cream sunscreen sunglasses beach and water toys cameras koozies visors totes t-shirts and more Beach Club membership is optional and offers a great deal which includes

bull Daily beach chair and umbrella usage including ldquosunsetrdquo rentals bull Savings on Fun Ride rentals water sports rentals Fun Factory activities for kids

and Beach Shop Merchandise bull Daily cocktail specials offered in hotel restaurants the cocktail lounge and the

Tiki Bar bull Discount on all dinner entreacutees and breakfast buffet bull Discount on sunset picnic basket dinner

Cabana rentals available Available all day or just for the afternoon rental available at $2500 and options include Beach Rentals - Full Day ndash 9 am - 5 pm

bull 2 Chairs with Umbrella bull 2 Chairs with Cabana

Beach Rentals - Half Day ndash 1 pm ndash 5 pm

bull 2 chairs with umbrella bull 2 chairs with cabana

12

RESOURCE INFORMATION A Advertising Opportunities Affiliates Airline Information Amenities Americans with Disabilities Act (ADA) AudioVisual Automated Teller Machines B Baby-Sitting Services Balloons Banks Banquet Beverage Selection Banquet Curfews Banquet Equipment Banquet Menu Selection Banquet Terms and Conditions Bell Services Billing Box Lunches Business Center BusBus Companies C Car Rental Agencies Cash Paid Outs Cash Paying Guests Changing FacilitiesDay Use Check Cashing Privileges Check-In and Checkout Coffee Maker Concierge Credit Cards Credit Policy Currency Exchange

13

D Decorations Destination Management Companies (DMC) Deposits Diagrams Dietary Requirements Directions to the Hotel Doctors on Call Drug Stores Dry Cleaning E eEvents Electrical Elevators Emergency Procedures Entertainment Environmental Commitment Executive Meeting Packages Exhibits F Fax Machines Fax Numbers Fire Codes Fitness Center Flags FloralFlorist Freight Elevator G Gift Certificates Gift Ideas Golf Course Information Gratuities Group Reservations Identification Program (GRIP) Group Check-In Arrival and Departures Guest List Manager Guest Rooms Guest Room Deliveries Guest Service Hotline

14

H Hair Salon Heat Hospitality Desks Hotel FactsHistory Hotel Map Housekeeping I In Conjunction With (ICWrsquos) Indemnification In-Room Dining InterpretationTranslation Services Internet Services J K Key Cards Key Hotel Contacts Kosher L LaundryValet Limousine Services Linen Selection Liquor Laws Load-InLoad Outs (Production Decor amp Staging) Loading Dock Local Information Lost and Found Luggage Storage M Manager on Duty (MOD) Mail Services Master Accounts Medical FacilitiesServices Meeting Room Capacities Meeting Room Deliveries Meeting Room Rental Meeting Room Set Standard MusicMusicians N NewspapersPublications

15

O Office EquipmentSupplies Off Premise Catering P Package Room Parking Personalized Group Web Page Pets (policies) Photography Pianos Pools Porterage Post-Convention Meeting Post Event Report Posting of Events Pre-Convention Meeting Printing Services Production Guidelines Public Transportation Pyrotechnics Q R RadiosPagersNextels Recycling Registration Assistance Registration Desks Reservations (RAPID) RestaurantsLounges Restaurant Reservations Restrooms Resumes Robes RopesStanchions

16

S SafesSafety Deposit Boxes Security Shipping and Receiving Shopping SignageBanners Site InspectionPre-planning Smoking Sound System Special Meal Requests Sport Storage Suites Sustainability T Taxes Taxicabs TelephonesTelecommunications Tents Theme Parties ToursSightseeing TuxedoFormalwear U V Voice Mail W Weather Wheelchairs Wired Payment Worship Services X Y Z Zip-Out Checkout

17

ADVERTISING OPPORTUNITIES The hotel offers groups and their affiliatersquos opportunities to sponsoradvertise during the specified dates of the meetingexhibit Your Event Services manager will provide detailed information and can discuss other ideas not listed below Logo products eg keycards cocktail napkins to go lunch boxes etc Video Channel Plasma Screens BannersSignage

Back to Resource Information AFFILIATES Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space will work directly with our Event Services Department All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all affiliates should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the CateringEvent Services Department to set up food beverage and billing arrangements Back to Resource Information AIRLINE INFORMATION Airport Information The nearest airport is the Tampa International Airport located 20 miles approximately 30-35 minutes from Hilton Clearwater Beach wwwtampaairportcom

Airline Handled By Airside

Ticketing amp

Baggage Claim

Curbside Check-in Phone

Air Canada

E RED N (888) 247-2262

Air Tran

A RED Y (800) AIRTRAN

Air Wisconsin

F BLUE Y (920) 739-5123

American

F BLUE Y (800) 433-7300

18

Atlantic Southeast

Airlines Delta E BLUE N (800) 221-1212

British Airways

F RED N (800) 247-9297

Cape Air

Continental A RED Y (800) 525-0280

Cayman Airways

F RED N (800) 422-9626

COMAIR

Delta E BLUE Y (800) 221-1212

Continental Airlines

A RED Y (800) 525-0280

Continental Connection

Continental A RED Y (800) 525-0280

Continental Express

Continental A RED Y (800) 525-0280

Delta Air Lines

E BLUE Y (800) 221-1212

Freedom Airlines

Delta E BLUE N (800) 221-1212

Frontier

Continental C RED N (800) 432-1359

Gulfstream International

Continental A RED Y (800) 525-0280

Jet Blue

A BLUE Y (800) 538-2583

KLM

E BLUE Y (800) 225-2525

Spirit C RED N (800) 452-2022

19

Midwest Airlines

Republic Airways

US Airways F BLUE Y (800) 428-4322

Southwest Airlines

C RED Y (800) 435-9792

Spirit Airlines

C RED N (800) 772-7117

Sun Country Airlines

(seasonal) Delta E BLUE N (800) 359-6786

United

E RED Y (800) 241-6522

US Airways

F BLUE Y (800) 428-4322

WestJet

F RED N (800) 538-5696

Back to Resource Information

20

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left Super Shuttle provides door-to-door airport shuttle transportation throughout the United States wwwsupershuttlecom AMENITIES The Room Service department is happy to service your group gift and amenity needs You may choose from the list of amenities below or advise your CateringEvent Manager of your specific preferences or budgeting guidelines All amenity pricing excludes state sales tax gratuity and delivery fee Room service gratuity is currently 18 For a standard delivery the fee is $300 Back to Resource Information AMERICANS WITH DISABILITIES (ADA) The Hotel represents that the Hotel facilities being rented or reserved by you including guest rooms common areas and transportation services are and will be in substantial compliance with applicable public accommodation obligations under the Americans with Disabilities Act You agree that one week in advance of your event you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space You agree that you will be responsible for the procurement and payment of all charges for any and all auxiliary aids We will upon your request furnish you with the names of businesses you can contact to obtain these aids You also agree to be responsible for compliance with the ADA in the set up and conduct of meetings for your event Back to Resource Information AUDIOVISUAL We have chosen Presentation Services as our Event Technologies provider They share our dedication to customer service and have the technical expertise to meet your audio visual needs They may be reached at 727-446-7741 Back to Resource Information AUTOMATED TELLER MACHINES There is an ATM conveniently located on the lobby level by the Executive Meeting Room There is also an ATM located right across the street at the Suntrust Bank Back to Resource Information

21

BABY-SITTING SERVICES The following childcare companies are licensed bonded insured and CPR trained Parents should arrange directly with the company selected None of the babysitting agencies are affiliated with the hotel and as such the hotel is not responsible for the services rendered by these agencies The fees for babysitting services vary by vendor and holiday rates may also apply Direct payment is required to the vendor No room charges or master billing for babysitting services is permitted Nannies who care wwwnannieswhocarecom 1-866-931-1333 Back to Resource Information BALLOONS There is a $2500 clean up fee for the use of helium balloons We do not allow helium balloons outside on our deck due to environmental concerns All helium tanks must be in an approved safety stand or cart There must be prior written approval for the use of all displays andor decorations proposed by guest Please see the Banquet Event Order (BEO) for other specific contractual information Back to Resource Information BANKS Southtrust Bank 130 Island Way Clearwater Beach FL (727) 441-8467 Southtrustcom Mon-Thurs 9am ndash 4pm

Fifth Third Bank 100 Island Way Clearwater FL (727) 449-1311 53com Mon-Fri 9am - 5pm

Bank of America 122 Island Way Clearwater FL (727) 447-3928 Bankofamericacom Mon-Thurs 9am ndash 4pm

Friday 9am ndash 6pm Friday 9am ndash 6pm SunTrust 423 Mandalay Avenue Clearwater FL 33767 727-447-0058 Suntrustcom Mon-Thurs 9am ndash 4pm Friday 9am ndash 6pm Back to Resource Information BANQUET BEVERAGE SELECTION The Hilton Clearwater Beach offers a choice of standard and premium beverages on banquet bars The following is a list of beverages currently offered by our beverage department for banquets As the availability of some of the items vary this list may or may not be complete and is subject to change Specialty items are available upon request

22

All banquet bars serve wines by the glass domestic and imported beers soft drinks juices mineral water and non-alcoholic beers and wines Blended drinks and champagne by the glass are available upon request Back to Resource Information BANQUET CURFEWS There is an outdoor function curfew of 1100 pm In accordance with State of Florida liquor laws all alcoholic beverage sales will begin at 1100am and conclude at 200am Back to Resource Information BANQUET EQUIPMENT Items in our banquet inventory are for your use at no additional charge Any equipment requested not in inventory which have associated costs will be passed on to your group For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information BANQUET MENU SELECTION We request that banquet menus room arrangements and other details pertinent to your convention be submitted to your CateringEvent Manager 30 days prior to your conference date We are happy to custom design menu proposals for your group and assist in selecting the proper menu items and program arrangements to ensure a successful event Specialty and theme parties may be designed to meet your particular needs Special meal requests can be accommodated Please advise your CateringEvent Manager in advance with any special dietary requirements Back to Resource Information

23

STANDARD BANQUET TERMS AND CONDITIONS 1 ASSIGNMENTCONFIRMATION OF FUNCTION SPACE The function space assigned indicates the space is tentatively being held and will be held on a definite basis upon signing of the Event Order (ldquoEOrdquo) The terms and conditions of any group sales or catering sales agreement previously signed regarding this event remain in force and the EO is intended to provide specific functionevent information in support of the original agreement If for any reason the function space reserved is not available for your event you agree that we may substitute space of appropriate size and comparable quality for your event If you plan to print or publish the assigned space please contact us first to confirm the room assignment 2 GUARANTEE OF ANTICIPATED REVENUE At least 72 hours (3 business days) before your event you must inform us in writing of the exact number of people who will attend your event The arrangements set forth on the reserve side of your EO will serve as the final arrangements for your event The services products fees etc as noted will be provided at the time of your event and you will be charged based on the event guarantee that you give us or the number of people indicated at the time you signed the sales agreement or the EO whichever is greater We will not undertake to serve more than 3 more than this guaranteed minimum 3 LABOR CHARGE If the guaranteed number for your event is less than 25 persons we will add a $7500 labor charge to your account This will be used to cover our costs of the event and will not be distributed as a service charge or gratuity to our employees working at your event 4 OVERTIME You agree to begin your event promptly at the scheduled start time and agree to have your guests invitees and other persons vacate the designated event space at the end time indicated on the final EO You further agree to reimburse us for any overtime wage payments or other expense incurred by us because of your failure to comply with these regulations 5 GRATUITY amp SERVICE CHARGE 21 of the food and beverage total plus applicable state or local tax will be added to your account as a gratuity and fully distributed to servers and where applicable bussers andor bartenders assigned to the Event 6 PRICE INCREASES There may be increases in prices due to unforeseen changes in market conditions at the time of your event We will communicate these increases to you in advance We will require written confirmation that you agree to pay these increased prices Alternatively we at our option may in such event make reasonable substitutions in menus and you agree to accept such substitutions 7 SET UP CHARGES Should extensive meeting room set-ups or elaborate staging be required there will be a set-up charge to cover Hotel costs and additional labor If equipment is necessary that exceeds Hotelrsquos inventory then you agree to pay for the cost of renting this additional equipment You agree to indemnify us for any damage caused to any Hotel property as a result of drayage related to your event whether caused by you your agents employees or contractors

24

8 OUTSIDE FOOD AND BEVERAGE Due to state law you may not bring into the Hotel alcoholic beverages You must obtain prior approval from us before you bring in any food or non-alcoholic beverages from outside sources A Hold Harmless Agreement and Liability Insurance are required if food or beverage products not purchased and served by Hotel staff are brought in for consumption by your guests Service fees will apply to any outside food or beverage served in our function space regardless if Hotel labor is required 9 AUXILIARY AIDS The Hotel represents and you acknowledge that the Hotel facilities being rented for you including guest rooms common areas and transportation services will be in compliance with our public accommodation requirements under the Americans with Disabilities Act You agree that you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space at least two weeks prior to your event You agree to pay all charges associated with the provision of such aids by the Hotel 10 PROMOTIONAL CONSIDERATIONS We have the right to review and approve any advertisements or promotional materials in connection with your function which specifically reference the Hilton name or logo Hilton does not offer or accept any terms or conditions which provide commissions rebates HHonors points or other forms of compensation related to revenue for food beverage room or equipment rental 11 CANCELLATION You may cancel this Agreement only upon giving written notice to us The parties agree and understand that in the event of a cancellation our actual damages would be difficult to determine Therefore you agree to pay the liquidated damages outlined in your sales agreement if any or the guarantee amount as set forth in paragraph 2 whichever is greater As products and services must be purchased and scheduled in advance notification seven (7) business days or less before the event will require all charges (including labor and service fees rentals and applicable taxes) for the final guarantee or contracted number of guests will be charged Additional damages may be owed for cancellation of your sleeping room contract 12 CONDUCT OF EVENT Group agrees to comply with all applicable federal state and local laws including health and safety codes and federal anti-terrorism laws and regulations including compliance with the provisions of 29 CFR part 470 and our rules copies of which are available from the hotelrsquos sales department Group agrees to cooperate with Hotel and any relevant governmental authority to ensure compliance with such laws You assume full responsibility for the conduct of all persons in attendance at your event and for any damage done to any part of our premises during the time of your event Should you require any rigging services for this event all such services must be arranged through the in-house AV provider or the Hotel and you will be responsible for all costs associated therewith Back to Resource Information

25

BELL SERVICES Our bell services department is responsible for the movement of your luggage and the delivery of all non-food and beverage amenities and golf bag handlingstorage Porterage charges will be set forth in your contract The current rate is $400 per person plus state tax and is subject to change Departure notices and bag pulls should be coordinated with your CateringEvent Manager Back to Resource Information BILLING Should you require a master account for billing purposes please complete and return our credit application Upon approval master accounts will be assigned per your instructions Please be sure to advise your CateringEvent Manager in advance for any specific instructions on how you would like your bill organized We recommend on-site daily review with the Group Billing Coordinator Back to Resource Information Back to Resource Information BOX LUNCHES Box lunches are available through the banquet department We can help you create your own customized lunch If you wish to order box lunches for your group your CateringEvent Manager will arrange the order for you and provide delivery to your specified location on the property Back to Resource Information BUSINESS CENTER Whatever your business needs are they can all be accommodated through our in-house Business Center Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested In order to address your specific grouprsquos needs please refer to the Business Center or discuss them with your CateringEvent Manager Whether you require a fully operational office setup on property or various limited services the Business Center is designed with everyonersquos needs in mind Business hours are 24 hours

26

For large quick printing or copying jobs we recommend calling Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl(727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm

Kinkos Copies Fedexcom 23250 US 19 North Clearwater FL (727) 726-5888 Monday-Sunday 24 hour operation

Sunday 1200pm-600pm Fastsigns 17948 US 19 North Clearwater FL (727)-797-1177 249fastsignscom Monday-Saturday 830am-530pm Back to Resource Information BUSBUS COMPANIES Martz First Class Coach 4783 37th Street North St Petersburg FL 33714 800-282-8020 or 727-526-9086 Fax 727-522-5548

Jolley Trolley Transportation wwwthejolleytrolleycom 483 Mandalay Avenue Clearwater (727) 445-1200

Back to Resource Information CAR RENTAL AGENCIES Following are the three Hilton Clearwater Beach preferred companies their locations and contact numbers Hertz Rent-A-Car 800-654-3011 Local phone number 727-517-2665 Locations 1201 Gulf Blvd Clearwater Beach FL Hours Mon-Fri 900 am-500 pm Sat 900 am-100 pm Sun CLOSED

Avis Rent-A-Car 800-321-3712 Local phone number 727-442-4119 Locations 801 Cleveland Street Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-300 pm Sun 900 am-100 pm

Budget Rent-A-Car 800-527-0700 Local phone number 727-669-3773 Locations 28880 US 19N Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-400 pm Sun 900 am-100 pm

Enterprise Rent-A-Car 800-261-7331 Local phone number 727-446-1125 Locations 1200 Court Street Clearwater FL Hours Mon-Fri 730 am-6 pm Sat 900 am-1200 pm Sun Closed

Back to Resource Information CASH PAID OUTS Please contact your CateringEvent manager for specific cash paid out information Back to Resource Information CASH PAYING GUESTS In the event a hotel guest does not have a major credit card to secure hisher room the Hilton Clearwater Beach will require full payment in advance for room and tax charges In addition there will be a $7500 per day refundable deposit for incidental charges If the guest does not wish to establish credit for incidental charges the guest room phone will be restricted to room-to-room calls All room folio charges from the Food and Beverage outlets and movie charges will also be restricted Back to Resource Information CHANGING FACILITIESDAY USE Please contact your CateringEvent Manager regarding our changing facility located on the third floor This facility includes 1 Full Bathroom furnished with towels and toiletries and a changing area There may be a half-day rate charged The hours of guest room availability for day use will depend on occupancy of the hotel Back to Resource Information CHECK CASHING PRIVILEGES Gold and Diamond member guests may cash checks up to $5000 at the Front Office The check must be imprinted with the guestrsquos name and address and made out to Hilton Clearwater Beach Identification may be required Back to Resource Information CHECK-IN AND CHECKOUT Hotel check-in is 400 pm and check-out is 1100 am (All guests arriving before 400pm will be accommodated as rooms become available Our Guest Service Department can arrange to check luggage for those guests arriving early when rooms are not available and for guests attending functions on departure day)

28

Early Departure Your guests will have the opportunity to confirm their departure date at check-in Once this departure date has been confirmed there will be an early departure fee assessed in the event the guest departs prior to their confirmed departure date Late Departure Late checkouts are available upon request and subject to availability Please contact the Front Desk directly to discuss availability and associated fees Satellite Check-In Satellite check-in is available The following conditions must be met in order to be eligible for consideration arrival manifest provided 14 days in advance of major arrival The success of a satellite check-in is very dependant on the hotels occupancy the evening before and flow of your arrival manifest Your CateringEvent Manager will be able to discuss these issues in more detail to determine if this is the correct solution for your arrival Zip Checkout With zip checkout your room folio is provided at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 50 to check-out Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Kiosks The Hilton Clearwater Beach offers Kiosk check-in and checkout as a convenience to our guests Our kiosks are user friendly and accept credit or HHonors cards Guests are able to retrieve room keys at check-in and a printed folio at checkout Back to Resource Information COFFEE MAKER All of our guest rooms provide coffeemaker with free gourmet coffee and tea Back to Resource Information CONCIERGE Our knowledgeable ConciergeBell Staff takes pride in meeting guestrsquos needs Please contact the Concierge for assistance with transportation activities restaurants or additional special needs The ConciergeBell Staff are located on the Ground Level daily from 600 am to 1100 pm After hours please contact the Front Desk Back to Resource Information CREDIT CARDS The Hilton Clearwater Beach accepts most major credit cards including American Express Discover Visa Master Card amp Diners Club Back to Resource Information

29

CREDIT POLICY Unless you have established credit in advance with us you will pay the entire contract price in cash or by certified check at least three business days prior to your function or by personal bank check two weeks prior to your function If you would like to establish credit please contact your CateringEvent Manager Back to Resource Information CURRENCY EXCHANGE Del Sol of Clearwater 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039 Back to Resource Information DECORATIONS Please contact your CateringEvent Manager for a description of items available as well as complete party package menus We are happy to suggest ideas on novel favors souvenir menus printed programs creative ice carvings theme food presentations and room accent decor and specialty linens We are not responsible for any loss or damage to property belonging to you or your attendees and do not maintain insurance covering it All displays andor decorations will be subject to our written approval and we reserve the right to contract and charge for hotel staff to provide the labor for any installations or removals of such Back to Resource Information DESTINATION MANAGEMENT COMPANIES (DMC) Preferred vendors that have successfully worked with the hotel are listed below for your reference

(813) 600-5763 office (813) 315-6379 fax 4302 Henderson Boulevard Suite 107 Tampa FL 33629 wwweventionsflcom

Destination Tampa Bay 651 Channelside Drive Suite 207 Cruise Terminal 2 (1st Floor Lobby) Tampa FL 33602 Phone 813-514-0770 Fax 813-514-0773

Back to Resource Information

30

DEPOSITS Required group Cash Deposits are outlined in your sales contract Cash Deposits may be made at anytime throughout your stay and placed to your master account balance Full pre-payment of room and tax is required for guests not wishing to utilize a credit card upon check-in Back to Resource Information DIAGRAMS Diagrams are available on our website or contact your CateringEvent Manager Back to Resource Information DIETARY REQUIREMENTS Our Chef will provide meals for your attendees with special dietary requirements Please advise your CateringEvent Manager if a special meal is required Back to Resource Information DIRECTIONS TO THE HOTEL

From The North Take I-75 South to 275 South Exit onto Highway 60 West toward Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The South Take I-275 North to Roosevelt Blvd West to Bayside Bridge turning right (going North) Turn left on Highway 60 Gulf to Bay At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The East Take I-4 West to I-275 South to Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left

Back to Resource Information DOCTORS ON CALL Please contact Guest Service for a list of Doctors on Call by dialing extension 153 Back to Resource Information

31

DRUG STORES CVS Pharmacy 467 Mandalay Ave Clearwater Beach FL Tel 727-447-6429

Walgreens 660 S Gulfview Blvd Clearwater Beach FL 33767 (727) 443-2393

Back to Resource Information DRY-CLEANING ndash SEE LAUNDRYVALET Laundry services are available by dialing extension 153 Monday thru Saturday garments picked up prior to 900 am are returned to guests by 600 pm the same evening Closed Sundays amp Holidays Back to Resource Information eEVENTS Hilton Familyrsquos online booking channel for small groups and meetings Back to Resource Information ELECTRICAL The Engineering Department provides assistance with all your mechanical and electrical needs Please contact your CateringEvent Manager if you require an electrical services request form to secure additional power andor labor services All requests for power requirements are to be communicated to your CateringEvent Manager A complete production package is also available through your CateringConvention Services Manager Please see forms for pricing and ordering Back to Resource Information ELEVATORS The hotel has 5 guest elevators located in 3 areas the main entrance and lobby area and 2 elevators in banquet foyer area All elevators access the 9 floors of the hotel Back to Resource Information EMERGENCY PROCEDURES The Hilton Clearwater Beach is fully prepared to handle different types of situations to assist our guests The following is information on our emergency procedures bull The hotel internal emergency number is 0 or 911

bull The hotel has an emergency response team 24 hours a day In the event of an emergency calling the emergency number 0 will initiate the appropriate response

bull Paramedics Fire Department and the Police Department are all located approximately 3 to 5 minutes from the hotel

32

bull Our Security Department as well as a small number of other employees are trained in CPR and First Aid

bull Emergency evacuation routes and procedures are located on the inside of all guest room doors

Nearest Emergency Room Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Nearest Hospital Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Back to Resource Information

ENTERTAINMENT The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to assure satisfaction and secure the best local national and international talents The city requests that outdoor entertainment begin no earlier than 1000 am and end no later than 1100 pm Please contact your CateringEvent Manager for assistance in booking entertainment Back to Resource Information ENVIRONMENTAL COMMITMENT At Hilton Hotels Corporation protecting the Environment is a top priority Responsible environmental activity is good for both our business and the community Hilton has developed a comprehensive company-wide policy to promote business practices that help preserve the environment We provide guidelines for all of our facilities and our goals are to ldquoReduce ndash Reuse ndash Recyclerdquo as much as we can Help us to preserve the remarkable habitats and beautiful beaches that surround the Hilton Clearwater Beach The hotel is committed to safeguarding our environment through consistent water conservation energy efficiency waste reduction and clean air practices We invite you to join in our Be Green initiative and experience the many ways in which we are giving back to our planet including

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information

33

EXECUTIVE MEETING PACKAGES THE HILTON APPROACH TO ONLINE MEETING PLANNING Let the Hilton Clearwater Beach whisk you and your guests away to the shores of the Gulf of Mexico and allow the typical hassles of event planning melt away Enjoy a quick easy hassle-free experience when you take advantage of our new e-Events service and plan your entire meeting from one easy-to-use website A simple click of the mouse will allow you to book blocks of 5 to 25 rooms take care of food and beverage services reserve av equipment or choose a venue Once reserved rooms may be paid for separately by each group member or by one person This online tool is just one of the many ways the Hilton Clearwater Beach Resort will ensure success for your Small Group Event Book now with e-Events and allow the typical corporate settings to yield to swaying palms brilliant white sand and warm ocean breezes

bull One-stop shopping for 5 - 25 guest rooms per night food amp beverage and function space

bull Simple price quotes and online contract bull No phone calls or negotiations necessary bull Instant confirmation bull 247 access to up-to-the-minute information bull View and manage reservation details for your attendees bull Book rooms directly for your guests

After you book take advantage of other tools designed to make your Small Group Event easy Create a Personalized Group Web Page where you can publish details above your meeting agenda Use Guest List Manager to view print or download your attendee list and review current room reservations For groups requiring more than 25 guestrooms please click here for an Online Request for Proposal Back to Resource Information EXHIBITS Please request the hotelrsquos Exhibit Resource Guide from your Event Services Manager Back to Resource Information FAX MACHINES Business Center or Front Desk will be able to assist with your fax needs Back to Resource Information FAX NUMBERS For Guests (727) 461-0610 CateringConvention Services office (727) 461-1768 Sales office (727) 446-1583 Reservations office (727) 446-2904 Back to Resource Information

34

FIRE CODES The following are a few general regulations that typically fall under local fire authoritiesrsquo specifications They should be considered when planning and coordinating space decorations etc in the ballrooms and meeting rooms as well as all other applicable laws codes and regulations Where exits are not immediately accessible from an open floor area safe and continuous passageways aisles or corridors shall be maintained leading directly to every exit and shall be so arranged as to provide convenient access for each occupant to at least two exits by separate ways of travel The aisle needs to be as wide as or wider than the exit to which they are leading There will not be any setup permitted in front of any exit doors Staggering of dining tables is not permitted All room sets must be in compliance with the local Fire Department regulations pertaining to occupancy load mandatory aisles and ceiling clearance fire exits Any event which has vehicle displays fog machines fueled cooking demonstrations laser exhibits (including tabletop) or extensive productions with staging and props must have a certified permit from the local Fire Marshall All associated fees for permits floor plan approval and stand-by fire watch are your responsibility and final approved copies must be received at least three days prior to the event Every required exit exit access or exit discharge shall be continuously maintained free of all obstructions or impediments to full instant use of fire or other emergency No furnishings decorations or other objects shall be placed so as to obstruct exits access thereto egress there from or visibility thereof Hangings or draperies shall not be placed over exit doors or otherwise located as to conceal or obscure any exit Mirrors shall not be placed on exit doors Mirrors shall not be placed in or adjacent to any exit in such a manner as to confuse the direction of the exit No open flame devices shall be used in any meeting rooms When necessary for ceremonial or religious purposes the fire marshal having jurisdiction may permit open flame lighting under such restrictions as are necessary to avoid danger of ignition of combustible materials or injury to occupants Any furnishings decorations and stage settings shall be fire retardant treated and must display certificate of proof Local fire authorities in advance of event set-up shall approve all extensive production plans Distance between tables must be equal to or greater than the required aisle width plus 19rdquo for chairs on one or 38rdquo for chairs on both sides It is ultimately the grouprsquos responsibility to ensure that your event complies with all applicable laws including but not limited to fire and safety codes rules and regulations

35

Please contact your CateringEvent Manager for detailed information regarding Fog Machines Lasers etc Back to Resource Information FITNESS CENTER Hilton Fitness by Precorreg offers the essentials for your workout cardio with personal TV screens and headphones free weights water courtesy towels and room to stretch Our Precorreg Fitness Center is located on the 3rd floor with access by room key Hours of Operation Open 24 hours ages 16 and older Back to Resource Information FLAGS Our Banquet Department currently has two United States flags and two Florida State flags in inventory If you require additional flags please discuss rental costs with your CateringEvent Manager Back to Resource Information FLORALFLORIST Please consult your CateringEvent Manager for assistance with a proposal for your special event or for a list of preferred florists Back to Resource Information FREIGHT ELEVATOR The Freight Elevator services the back service hall and ballroom areas form the second level stop Single Freight Elevator with interior dimensions of lt80rdquogtL x lt56rdquogtW x lt84rdquogtH Door measurement of lt42rdquogtW x lt84rdquogtH Back to Resource Information GIFT CERTIFICATES A gift certificate is a wonderful way to reward your attendees staff or sporting event winners Gift certificates are available for purchase through Executive Office and are designated for restaurants lounges and guest room charges Gift certificates are not honored at our retail shops however purchases may be made in certain retail shops and signed to the guest room A gift certificate can be used as a credit to the guest room account Please contact your CateringEvent Manager for further details Back to Resource Information

36

GIFT IDEAS httpwwwhiltontohomecom - The Hilton Serenity Collection httpwwwhiltoncorplogowarecomrep=hilton - Olympic Merchandise httpwwwwaldorfcollection-hotelsathomecomhomehtml - The Waldorf Collection Back to Resource Information GOLF COURSE INFORMATION These Four Golf Courses offers you the very best Scenic fairways rolling greens and beautiful sweeping views The courses are open to the public Transportation for your group can be arranged through your CateringEvent Manager in advance Golf Course Information Clearwater Country Club paulaccctampabayrrcom 525 N Betty Lane Clearwater FL 33755 (727) 446-224

Clearwater Country Club course originally designed by Herbert Strong in 1920 has weathered several redesigns At par 726010 yards from the white tees it remains a short course of average difficulty However the greens are small and the fairways are plagued by sand traps and there is occasional water Only one of the par 5s tops 500 yards The par-4s with one exception are under 400 yards long from the blue tees (6231 yards) The par-3s are varied from long to short This is a semi-private golf course Only soft spikes are allowed The Belleview Biltmore Golf Club belleviewbiltmorecomgolf 1501 Indian Rocks Road Belleair FL 33756-1465 (727) 581-5498 Features 18 championship holes of championship golf Extensively restored to the classic Ross design the course has a reputation for its challenging but also forgiving design For your convenience the Belleview Biltmore Pro Shop carries a complete selection of golf accessories and apparel club and shoe rentals are available to meet the golf attire and shoe requirements Our Golf Professional is happy to assist you with the planning of your groups golfing events The Belleview Biltmore Golf Academy As one of Floridas best playing professionals Bill Shriver has played in four PGA Tour Events the Buy Com Tour and has been named the North Florida PGA Player of the Year in 1999 While directing golf schools in

37

Florida Bill has had the opportunity to compete against and coach professional golfers With the extensive teaching and playing experience of Shriver and McClanan Maser its a winning combination to the Belleview Biltmore Golf Academy The course opens at 700 am daily and tee-times are required Complimentary transportation every hour on the hour to our Golf and Beach Club Innisbrook Golf and Country Club 36750 US Highway 19 North Innisbrook FL 34684-1239 Tel (727) 942-2000

The newly renovated Innisbrook is simply one of Americarsquos most celebrated Florida golf resorts Not only do we consistently receive top accolades ndash including Golf Magazinersquos ldquoTop 100 You Can Playrdquo and Golf Digestrsquos ldquoTop 75 Golf Resorts in Americardquo ndash we also host an annual PGA Tour championship and the LPGA Legend Tourrsquos first major

Wersquore home to four outstanding layouts ndash all designed by the innovative and imaginative architect Lawrence Packard ndash including the top-rated Copperhead course which welcomes the worldrsquos finest players each March when the PGA TOUR visits Innisbrook for the Transitions Championship727) 942-2000

Back to Resource Information GRATUITIES Informally known as tipping in the United States tipping is voluntary Tips are supposed to be rewarded for services performed as well as a supplement to an employees income (gratitude) Recommendations for housekeeping - $100-200 per day Bellman - $100 per bag and discretionary for above and beyond services provided for you Disclosure all gratuities not outlined in the contract are discretionary Back to Resource Information GROUP RESERVATIONS IDENTIFICATION PROGRAM (GRIP) Manage room blocks proactively with automated cross-reference of group registration lists against hotel reservations Automates the process of all reservations booked within or around an associated

group block Reduces exposure to attrition Ability to monitor booking pace No charge ndash itrsquos FREE

Back to Resource Information GROUP CHECK-IN ARRIVALS AND DEPARTURES The Hilton Clearwater Beach has a specially designed group entrance to accommodate the needs of your group It has a porte-cochere and ample room for bus loading and unloading It is also conveniently located near the ballrooms and meeting rooms This

38

area may be reserved and set up for satellite check-in and convention registration depending on your arrival pattern All coach arrivals will be directed to the group entrance as the front entrance becomes easily congested and large movements can be more efficiently accommodated at the group entrance Your guests will be asked to remit credit or a cash deposit upon arrival for their incidental charges unless we have agreed to accept a letter of guarantee from your organization and it is on file at time of check-in If your guests are arriving via group transportation and an arrival manifest has been supplied we will be happy to have all of the rooms assigned in advance and key packets prepared If your guests will be arriving at scattered times throughout the day with no transportation arrangements made or arrival manifest we will assign rooms on a first-come first-serve basis Back to Resource Information GUEST LIST MANAGER An on-line tool provided by Hilton to group customers that allows them to manage their grouprsquos reservations on-line and provides on-line guest list information Back to Resource Information GUEST ROOMS The hotelrsquos current bedding breakdown is as follows 185 King 231 QueenDoubles Florida state law and local enforcement of national fire codes mandate that there is a maximum of four guests per room (adultschildren) Hilton is pleased to present ldquoThe Serenity Collectionrdquo todayrsquos premier bedding package including pillow top mattress and luxury linens Did you enjoy your nightrsquos sleep Visit wwwpacificcoastcom to order your own Serenity bed Back to Resource Information GUEST ROOM DELIVERIES Bell Services delivers non-food or packaged deliveries to the guest rooms The charge for deliveries is as follows under the door - $200 per envelope and deliveries inside the room - $300 for the first item amp $100 for each additional item Back to Resource Information

39

GUEST SERVICE HOTLINE Guests with specific needs or requests may pick up a house phone and dial extension ldquo55rdquo for the Hilton hotline Our banquet hotline is ldquo156rdquo for banquet needs or requests Hilton reservation hotline 1-800-753-3954 Dial ldquo0rdquo for any other requests and our hotel operator will direct you to the appropriate hotel contact Back to Resource Information HAIR SALON Sharmaines Salon amp Day Spa 483 Mandalay Avenue Suite 206 Clearwater Beach FL 33767 Phone (727) 447-2025 infosharmainescom Hours of Operation Mon 9-4 Tues 9-6 Wed Thu Fri 9-8 Sat 9-6 Sun 10-3

Salon South Beach 781 Bayway Boulevard Clearwater Beach FL 33767 Phone (727) 444-4551 Salonsouthbeachcom Hours of Operations Tues ndash Sat 9-5

Back to Resource Information HEAT HEAT (Hilton Environmental Analysis and Tracking) is our internal measurement system to collect analyze and track environmental and social performance at our property as well as our brands globally In so doing we are able to integrate sustainability as a core performance metric and drive economic and social returns Your CateringEvent Manager can share detailed information Back to Resource Information HOSPITALITY DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks can be located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next dayrsquos use Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information

40

HOTEL FACTSHISTORY The following is a fact sheet for the Hilton Clearwater Beach Location Clearwater Beach FL Address 400 Mandalay Avenue Telephone 727 461 3222 Facsimile 727-461-0610 Reservations 1-800-HILTONS Website Hiltonclearwaterbeachcom Managed By Hilton Corp Opened 1980 Renovated 2008 Back to Resource Information HOTEL MAP Attendees may receive a map in their key packet when they arrive at the hotel Your CateringEvent Manager can customize the map for your guests to state your group name and show locations and directions for your special functions at $200 each Back to Resource Information HOUSEKEEPING Daily housekeeping services which consists of general cleaning take place between 800 am and 600 pm Should one of your guests require special times of service requests may be made directly with Housekeeping or your CateringEvents Manager The suggested housekeeping gratuity is $100 per day Some groups may have the gratuity rate predetermined in the contract and billed to the master account Each guest room is provided with several special service amenities either at no charge or for a nominal fee These items include an iron and ironing board coffee makers hairdryers in-room safe bathshower amenities and extra pillows Additional bedding available for children cribs and roll-aways Please note there is a maximum of four persons (including children) allowed per room Turn-down services include Daily Exchanging of Linens and Towels amp Turning-down bedding Back to Resource Information IN CONJUNCTION WITH (ICWrsquoS) Any group hosting an In-Conjunction With Event is solely responsible for all charges and activities The hosting convention must authorize all arrangements for meeting space assignments food beverage etc Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space and separate billing are subject to credit approval

41

All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all ICWrsquos should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the Catering Department to set up food beverage and billing arrangements Back to Resource Information INDEMNIFICATION To the extent permitted by law you agree to protect indemnify defend and hold harmless the Hotel Hilton and the Owner and their respective employees and agents against all claims losses or damages to persons or property governmental charges or fines and costs (including reasonable attorneyrsquos fees) arising out of or connected with your function except those claims arising out of the sole negligence or willful misconduct of the hotel Back to Resource Information IN-ROOM DINING Our In-room Dining is open Sunday-Thursday 630 am-1100 pm Friday and Saturday 630 am-1200 am for breakfast lunch dinner snacks and beverage service We are happy to offer convenient doorknob ordering for breakfast service In-Room Dining can be reached at extension 148 in-house A variety of amenities are also available through room service Room service gratuity is 18 and is posted automatically on all checks There is also a delivery fee of $300 per order Back to Resource Information INTERPRETATIONTRANSLATION SERVICES International Technical Translators (727) 461-3437 1180 NE Cleveland St Clearwater FL Back to Resource Information INTERNET SERVICES The Hilton Clearwater Beach provides numerous Internet Services Ibahn is our Internet Service Provider for all guestsrsquo networks and will answer any questions concerning your system Back to Resource Information

42

KEY CARDS Please contact your CateringEvent Manager if you would like keys to any of your meeting office or hospitality rooms If you wish to have a lock changed there will be a $25000 charge per doorper room and you may be required to sign a hold harmless agreement (Customized) KEY CARDS Please contact your CateringEvent Manager if you would like custom keys for your group They are an excellent way to market your organization Back to Resource Information KEY HOTEL CONTACTS The Executive Managing Committee consists of the following people General Manager Bob Walters ext 104 Director of Food amp Beverage George Bentley ext 181 Director of Finance Tommy Lewis ext 121 Director of Rooms Mike Morris ext 195 Director of Engineering Todd Isbell ext 185 Director of Sales and Marketing Joanna Patterson ext 111 Back to Resource Information KOSHER We offer a variety of Kosher Meals to our guests These meals are prepared for us and are ldquoGlatt Kosherrdquo Please ask your CateringEvent Manager for kosher suggestions Back to Resource Information LAUNDRYVALET ndash SEE DRY CLEANING Hilton Clearwater Beach offers coin operated laundry area on the 3rd floor open 24 hours with key access Complete laundry services are also available by dialing extension 153 in-house Garments picked up prior to 900 am are returned to guests by 600 pm the same evening Garments picked up after 900 am will be returned the following day by 600 pm Please note that there is no service on the following Holidays Memorial Day July 4 Labor Day Thanksgiving Day Christmas Day and New Yearrsquos Day Back to Resource Information LIMOUSINE SERVICES Arrangements may be made to have a group VIP transported by our hotel limousine or town car or through an outside service Execucar at wwwexecucarcom is our preferred service and can be reached at 888-479-8545 Our valet department can also arrange limousine transfers and can be reached at ext 154 Super Shuttle can be arranged in advance for transportation back and forth from the airports

43

Juliersquos Limousine 17116 US 19 North Clearwater FL 33764 727-538-5113 Fax 727-538-5113 Julieslimocom

Execucar- Tampa Bay 11901 30th Court North Tampa Bay FL 33716 Tel 888-479-8545 wwwexecucar-tbcom

Back to Resource Information LINEN SELECTION A variety of table linens are available for your various functions If you desire specialty linen or would like quotes on theme-coordinated linens and chair covers please consult your CateringEvent Manager Linen colors White or Ivory Back to Resource Information LIQUOR LAWS The State of Florida has strict liquor laws that must be followed by the Hilton Clearwater Beach Because the hotel is only licensed-authorized to sell and serve alcoholic beverages that were purchased by the Hilton Clearwater Beach no group may bring in their own alcohol to be served in meeting rooms public areas and on our beach The legal drinking age in Florida is 21 Your CateringEvent Manager may provide a copy of some of the applicable State of Florida liquor laws upon request Back to Resource Information LOAD-INLOADOUT (PRODUCTION DEacuteCOR AND STAGING) Please refer to the Production Resource Guide Back to Resource Information LOADING DOCK THERE IS NO LOADING DOCK AT THE HOTEL Special arrangements must be made for all palletized or large shipments The loading area is located in the back drive The hours of operation are from 700 am-700 pm No deliveries or load-inload out between the hours of 700 pm and 600am Please refer to The Exhibit Resource guide for details Clearance to Service Elevator 42rdquoWx56rdquoDx84rdquoH Back to Resource Information

44

LOCAL INFORMATION Busch Gardens - 33 MI - E Captain Memos Pirate Cruise 2 MI SE City Center - 3 MI - E

Clearwater Marina - 02 MI - E Clearwater Marine Aquarium - 1 MI - E Phillies Spring Training - 8 MI - NE

Back to Resource Information LOST AND FOUND It is the policy of Hilton Hotels Corporation to make every effort to return any found property to its rightful owner All found property in the hotel will be recorded stored and disposed of whether it is found in a guestroom public space or any other area of your hotel We will make every attempt to determine the legitimate owner and return the found property If the owner cannot be determined within ninety days (or other time period specified by local law) the found property will be disposed of in accordance with the state law If no local or state law exists or these agencies decline involvement the property shall be returned to the finder This policy does not apply to minor items found on the property such as a toothbrush ladies hosiery cigarettes etc Back to Resource Information LUGGAGE STORAGE Based upon availability a banquetmeeting room may be set aside to store hand carry luggage for individuals leaving later in the day It is requested that the travel staff supervise these items as they will be stored at your own risk Back to Resource Information MANAGER ON DUTY (MOD) For your convenience a manager on duty is available 24 hours a day 7 days a week and can be accessed via the guest service hotline at extension 55 Back to Resource Information MAIL SERVICES Stamps are for sale with our Clearwater Provision Company and can offer basic mailshipping services If you have a large number of items that need to be mailed or require shipping materials we suggest our shipping and receiving department The Clearwater Provision Company Monday - Sunday 7am-9pm Dial - 177 They are located right off of the lobby Complete mail services amp materials

The United States Post Office The Marina 45 Causeway Blvd 727-449-0604 830am ndash 400pm M-F CLOSED Saturday and Sunday

Back to Resource Information

45

MASTER ACCOUNTS See Sales Agreement Back to Resource Information MEDICAL FACILITIESSERVICES Medical Services facilities nearby Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000 3 miles from Hotel Back to Resource Information MEETING ROOM CAPACITIES Please refer to Meeting Space diagram and chart on pages 4 5 amp 6 or consult your CateringEvent Manager Back to Resource Information MEETING ROOM DELIVERIES For small exhibits when a drayage company is not being used standard boxes or packages to and from the exhibit area will be delivered by the hotel bell staff for a charge of $300 itemper move Back to Resource Information MEETING ROOM RENTAL Please contact your Sales Manager or CateringEvents Manager for Meeting Room Rental details Back to Resource Information MEETING ROOM SET STANDARD Standard meeting rooms include the following items

bull Banquet or classroom tables and chairs bull Linens bull Pads and pens bull Ice water bull Lectern

Basic meeting room set up is complimentary Depending upon the extent of the setup requirements additional charges may be incurred Please contact your CateringEvent Manager for miscellaneouselectrical charge price sheets All meeting rooms are set non-smoking Back to Resource Information

46

MUSICMUSICIANS The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to secure the best local national and international talents Please contact your CateringEvent Manager for assistance in booking entertainment Clearwater Beach requests that outdoor entertainment begins no earlier than 1100am and ends no later than 1100pm Back to Resource Information NEWSPAPERSPUBLICATIONS Newspapers available in our Clearwater Provision Company store are USA Today St Pete Times Weekend St Pete Times They are delivered to the Clearwater Provision Company store at 700am daily The USA Today is delivered to guest rooms Monday-Friday Back to Resource Information OFFICE EQUIPMENTSUPPLIES The in-house Business Center is 24 hour self service area that offers 2 computer workstations fax machine and printer A complete range of services including rental of computer systems copier machines facsimile machines can be arranged with our in house AV company Secretarial support photocopying word processing services fax transmissions can be arranged through your catering and event managers Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested For large quick printing or copying jobs we recommend calling UPS Store

140 Island Way Clearwater FL 33767

Cross Streets Between Windward Psge and Dory Psge (727) 446-0660 Fax (727) 446-5586 Back to Resource Information OFF PREMISE CATERING Please contact your CateringEvents Manager for details Back to Resource Information

47

Please contact your CateringEvents Manager for details PACKAGE ROOM

Back to Resource Information PARKING The Hilton Clearwater Beach offers self-parking at $500 per day event parking at $300 We also offer valet parking at the rate of $1400 per day If you are planning a large movement or delivery of rental cars for a specific group event or activity please advise your CateringEvent Manager so that specific parking may be reserved Back to Resource Information PERSONALIZED GROUP WEB PAGE POG is a personalized web page for your attendees to book reservations directly online Available at all Hilton Family properties Customize with your program Customize with your logo No charge ndash itrsquos FREE

Back to Resource Information PETS (POLICY) Service animals are always welcome and must be accompanied Hilton Clearwater Beach does not allow pets on the premises however there are Pet Boarding Facilities in the area aVIP 1242 Cleveland Street Clearwater Florida (727) 446-6700 averyimportantpetcom

A Pets Place of Clearwater Inc 410 South Pegasus Ave Clearwater FL 33765 Phone 727-608-4629 apetsplaceofclwcom

Back to Resource Information PHOTOGRAPHY CVS is located within 1 block from the Hotel Services include film developing one hour developing and photo enlarging

467 Mandalay Ave Clearwater FL (727) 447-6429

Kimberley Photography LLC is a company that can also provide photography services for all occasions special events weddings and groups

Kimberley Photography LLC (727) 543-9723 Kimberlykimberly-Photographycom

Back to Resource Information

48

PIANOS The Hilton Clearwater Beach has 1 piano for use in the foyer Our piano can be provided in our meeting room however it is recommended that they be tuned prior to each use The tuning fee is $15000 and requires advance notice Please note that there is an additional labor fee if you request a piano to be placed on top of portable staging Our piano cannot be placed outside or on one of our covered decks If your group requires additional pianos or pianos in outdooralternate locations your CateringEvent Manager can rent them from an outside source Back to Resource Information POOLS

bull Two heated beachside pools and a Jacuzzi bull Lounge chairs provided at no charge bull Kids activities and crafts daily at poolside bull Free pool and beach towels for use during your stay bull Beach club shop with everything from sunscreen to ice cream to sun glasses bull Sand Bar amp Grill offering poolside food and beverages for lunch and dinner

weather permitting open daily 11 am to sunset Back to Resource Information PORTERAGE Porterage services can be arranged at $400 per person on arrival andor $400 per person on departure Arrivals bags will be tagged and delivered to rooms Departure services a letter will be issued informing persons on times for when luggage will be picked up Luggage is to be left just inside door Back to Resource Information POST-CONVENTION MEETING We encourage our customers to meet with our General Manager during or after the meeting to provide and review feedback Your Event Manager will coordinate a convenient time Back to Resource Information POST EVENT REPORT For meetings and conventions with more than 100 rooms on peak night your Event Manager will complete a Post Event Report This report details room pick-up and food and beverage revenues Back to Resource Information

49

POSTING OF EVENTS Event posting is placed daily on the tv monitors in your guest room as well as in the meeting space and lobby Back to Resource Information PRE-CONVENTION MEETING In order to introduce our clients to the key contacts of the hotel we would like to arrange a pre-convention meeting a day or two prior to your main group arrival Please advise your CateringEvent Manager as to who will attend from your organization and what a convenient time would be for this meeting (time ranges from 30 minutes to one hour) Please note that for smaller groups a smaller more personalized meeting may be set up involving key operational department heads Back to Resource Information PRINTING SERVICESFASTSIGNS of CLEARWATER Manager Mike Lucke 17948 US Hwy 19N Clearwater FL 33764 (P) 727-797-1177 (F) 727-799-9480 249fastsignscom

Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl (727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm Sunday 1200pm-600pm

Back to Resource Information PRODUCTION GUIDELINES Your Event Manager will provide you with the hotelrsquos Production Resource Guide Back to Resource Information PUBLIC TRANSPORTATION The Clearwater Jolley Trolley historic trolley service from Sand Key North and South Beach and the Island Estates every 30 minutes Hours of operation Sunday-Thursday 1000am-100pm Friday-Saturday 1000am-1100pm httpwwwclearwaterjolleytrolleycom Fare price passes and trolley maps can be obtained in our Provision Store located on the second floor All fare classifications are valid on the Jolley Trolley and PSTA system-wide network Passes are interchangeable between the two service providers Back to Resource Information

50

PYROTECHNICS Groups are strictly prohibited from engaging in any activity or activities on Hotel property or possessing or bringing any materials or items to the Hotel and the Hotel property which involve or contain or constitute directly or indirectly (i) any form or type of pyrotechnics fireworks flares flames or other flammable or explosive materials or items or (ii) any Hazardous Substances The term ldquoHazardous Substancesrdquo includes but is not limited to any and all substances (whether solid liquid or gas) (i) defined listed or otherwise classified as pollutants hazardous wastes or words of similar meaning or regulatory effect under any present or future Laws or (ii) that may have a negative impact on human health or the environment including but not limited to petroleum and petroleum products asbestos and asbestos-containing materials polychlorinated biphenyls lead radon radioactivity materials flammable and explosives Back to Resource Information RADIOSPAGERSNEXTELS We are willing to assist you in obtaining walkie-talkie radios andor Nextels for use during your program Please consult your CateringEvent Manager for assistance Back to Resource Information RECYCLING

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information REGISTRATION ASSISTANCE If additional staffing is needed for your activity or hospitality desk please consult with your CateringEvent Manager Registration attendants are easily scheduled with sufficient notice Back to Resource Information REGISTRATION DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks are located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next days use

51

Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information RESERVATIONS RAPID RESERVATIONS AUTOMATED PROCESSING INPUT AND DELIVERY SYSTEM Expedited reservation processing straight from your rooming list into our system Eliminates dual entry process Accurate and efficient reservations Supports 3rd Party Clearinghouses No charge ndash itrsquos FREE

Back to Resource Information RESTAURANTSLOUNGES There are a variety of Restaurants and Lounges within walking distance from the Hilton Clearwater Beach There are even more just a short distance away from Subway to Gourmet Clearwater Beach has it covered Please contact your EventCatering Manager for a detailed list Back to Resource Information RESTAURANT RESERVATIONS Reservations are strongly recommended for all restaurants in the hotel and in Clearwater Beach whether it is for a table of four or a dine-around for 250 Please contact our valetbell stand at 153154 Back to Resource Information RESTROOMS Public restrooms are located in the following areas Lobby Level ndash Adjacent to Reflections Restaurant Lobby Level ndash Meeting space foyer southeast corner of the Hotel Outdoor Ground Level ndash West end of hotel next to beach services desk Outdoor Ground Level- Extension to the Sandbar facilities poolside Back to Resource Information RESUMES Please contact your CateringEvents Manager Back to Resource Information

52

ROBES 2 light-weight cotton robes are provided in all Guest Rooms Additional robes are available upon request and for purchase Back to Resource Information ROPESSTANCHIONS Ropes and Stanchions bull Pairs of stanchions with connecting rope For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information SAFESSAFE DEPOSIT BOXES For your convenience all guest rooms have an in-room Safe located in the wardrobe closet Back to Resource Information SECURITY If required in our sole judgment in order to maintain adequate security measures in light of the size andor nature of your function you will provide at your expense security personnel supplied by a reputable licensed guard or security agency doing business in the city or county in which we are located which agency will be subject to our approval Such security personnel may not carry weapons Your catering and event managers can assist in locating security for hire Back to Resource Information SHIPPING AND RECEIVING Packages for functions may be delivered to the hotel up to three (3) days prior to the eventconvention Arrangements must be made through your CateringEvent Manager for storage Please note that the hotel storage facilities are extremely limited Please do not ship valuables We cannot be responsible for contents Please contact your CateringEvent Manager for pricing and storage arrangements When shipping materials to the hotel please include the following information on all packages to insure proper delivery and storage Conference Name Event Dates Client Guest Name

53

Hold for Arrival (arrival date) Attention ltyour cateringevent contactgt Hotel Name Address City State ZIP Phone Fax Number of packages in that shipment We also recommend that you have a packing slip both inside and outside of each package Guests will be responsible for the packing and return of all packages Receiving handling and shipping charges may apply No COD packages will be accepted The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC) Shipping from the Hilton The Hilton Clearwater Beach utilizes FedEx and US Postal Service for our shipping needs Please see your CateringEvents Manager for pick-up and delivery schedules A Freight-Forwarding Form should be obtained from your CateringEvent Manager and completely filled out for shipping Back to Resource Information SHOPPING There are many shops within walking distance from the Hilton Clearwater Beach Countryside Mall with more traditional stores and shopping is located 20 minutes away Please contact the Bell Stand for directions Back to Resource Information SIGNAGEBANNERS In order to maintain a quality image for all Hotel guests there are a few things we ask of you during your stay Only professionally printed signage is allowed in the meetingconvention areas These signs can be used with easels or in sign stands No handwritten signs or flipcharts are allowed outside the meeting rooms No banners can be hung along the walls of the Public Areas Banners may be hung from the skirting of the hospitality desks and at outdoor functions Hotel personnel must provide the labor to hang the signs at a fee of $45 - $75 each In addition nothing is to be placed over exit doors or located to conceal or obscure any exit Back to Resource Information

54

SITE INSPECTIONPRE-PLANNING Site Inspections can be coordinated with a Sales Manager or CateringEvents Manager Back to Resource Information SMOKING The Hilton Clearwater Beach is 100 smoke-free anywhere inside the hotel The Smokerrsquos Oasis is located on the Lobby Level outside of the South East Corner of the Hotel Back to Resource Information SOUND SYSTEM Some hotel meeting rooms and ballrooms have a basic sound system Please contact your CateringEvent Manager with questions There may be fees assessed for certain hookups as well as hourly labor charges Anchor systems or supplemental systems will be required for all outdoor locations Please make note of the hotelrsquos noise curfews No sound system functions can take place outdoors before 800 am and all outdoor evening functions must end no later than 1100 pm Back to Resource Information SPECIAL MEAL REQUESTS Please consult with your CateringEvent Manager for any special meal requests The Hilton Clearwater Beach Executive Chef is pleased to accommodate your requests to the best of his abilities Back to Resource Information SPORT Sustainable Property Operations Results Tracking SPORT is an integrated performance based system built into our HEAT system that looks at all of the key focus areas in terms of sustainability and operational best practices Your CateringEvent Manager can share detailed information Back to Resource Information STORAGE Storage for your advance boxes and convention supplies is quite limited at the Hilton Clearwater Beach If you are anticipating shipping a large volume of materials we suggest you consult your CateringEvent Manager as soon as possible to reserve a room or plan to utilize an area in your office or hospitality room set up Hotel cannot provide security If shipping valuables please make arrangements to hire and pay for outside security Back to Resource Information

55

SUITES Please refer to the Suites Section on Page 3 Back to Resource Information SUSTAINABILITY Mission Statement Hilton Worldwide will manage our business through a lens of sustainability to benefit this generation and those that follow Through action and innovation we will lead our industry in projects and programs that

bull Enhance the guest experience bull Engage our employees bull Improve operational efficiency bull Advance building design bull Strengthen our partnerships bull Serve our communities bull Protect our global environment bull Enrich our Family of Hotels

Back to Resource Information TAXES The current Florida State Tax is 7 The current Pinellas County Bed Tax is 5 All goods and services are subject to state tax including but not limited to food beverage labor and gratuities Back to Resource Information TAXICABS For the city of Clearwater Beach there are a total of taxi companies available to our guests The Hilton Clearwater Beach recommends Yellowcab at 727 799 2222 The standard rate for transfers from the Tampa International Airport to the Hilton Clearwater Beach is approximately $5000one way plus gratuity Back to Resource Information TELEPHONESTELECOMMUNICATIONS The following types of telephones are available for guests meeting and convention service and administrative staff Please advise your event and catering managers if you need the use of a phone for your program Dial ldquo9rdquo line

bull Used for in-house local and toll-free calls only Price is $5000++ per day

56

Dedicated Analog Phone Line The installation fee is $10000 plus tax plus price of all calls DID lines can be used for Long Distance minimal PC and fax can work as well DID Lines The following are enhancements that can be added to a DID Line Ibahn wireless connections $2500 per day or (20) connections at $22500 Hard wired connections $7500 per day Broadband Access ndash please contact your event service or catering manager Guest Room Calls Type of Call Instructions Rates Direct Dial-Bill to Room EMERGENCY 9+911 No Charge Room to Room No Charge Local 9+Number $100 connecting fee plus local rate 8008888xx toll free 9+1+Number $100 connecting fee plus local rate Long Distance 9+1+Number $100 connecting fee plus local rate ATampT Operator assisted International 9+011+CC+CC+Number $100 connecting fee plus ATampT Operator assisted rate (by country) Local Long Distance and International Calls will be billed to your account if the phone rings more than (7) times connect with voice message or the other person picks up Applicable Taxes will be added Rates subject to change You may obtain free rate information at any time by dialing 9+00 and ask the ATampT Operator for the rate of an Operator Assisted Call Hilton subscribes to ATampT Long Distance and Operator Services You have the right to reach other long distance carriers from the telephone and you may do so by dialing the access code provided by that carrier Voice Mail Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out To hear messages if the red light is flashing on your guest room telephone 1 Lift the receiver 2 Press MESSAGE key 3 Follow recorded instructions Should you require assistance while using Voice Mail simply press the ldquordquo key at any time

57

Video Teleconferencing We have video conferencing equipment - can be installed in all public space rooms Back to Resource Information TENTS Please contact your CateringEvent Manager regarding rental of small tents Large tents can be installed at the Hilton Clearwater Beach Tents are provided by US Tent US Tent Rental Inc 2006 72 nd Drive East Sarasota FL 34243 (941) 727-3311 ustentrentalcom Back to Resource Information THEME PARTIES The Hilton Clearwater Beach is proud to present a complete package of signature theme parties Please discuss themes with your CateringEvent Manager and ask for a copy of our latest and most popular menus and productions Back to Resource Information TOURSSIGHTSEEING Please contact your CateringEvents Manager for details on Tours and Sightseeing excursions in Clearwater Beach Back to Resource Information TUXEDOSFORMAL WEAR If you are anticipating a large delivery of tuxedos on site please advise your CateringEvent Manager in advance The following companies offer tuxedo rentals Menrsquos Warehouse 2719 Gulf to Bay Boulevard Clearwater FL 33759-4951 (727) 726-2262 menswearhousecom

Deolindas Tailoring amp Alterations 514 Park Street Clearwater FL 33756-5405 (727) 442-0045 deolindacom

Back to Resource Information

58

VOICE MAIL All guest rooms have a voice mail message service Group voice mails may be left however please note that this process is time consuming as each room number needs to be programmed individually Therefore labor fees may be assessed Please discuss any specific requests with your CateringEvent Manager Back to Resource Information WEATHER Depending on the season the weather at Clearwater Beach varies from a low of 50rsquo degrees to a high of 92 degrees Before visiting Clearwater Beach we recommend that guests check the local listings to determine the weather conditions Back to Resource Information WHEELCHAIRS If a guest requires a wheelchair we can arrange a rental for them at their own expense If a guest requests that we rent a wheelchair please note that we can coordinate the rental but will be unable to cover the expense The following companies have wheelchairs beach wheelchairs andor scooters for rent Fun Ride Rentals 400 Mandalay Ave Clearwater Beach FL 33767 (727) 519-3008 Hours of operation Monday ndash Saturday 1000am-Sunset Sunday 1100am-Sunset Back to Resource Information WIRED PAYMENT If you would like to have payment wired please notify your CateringEvent Manager and instructions will be faxed to you Back to Resource Information

59

WORSHIP SERVICES The following is a list of nearby locations Baptist Skycrest Baptist Church 125 N Belcher Road Clearwater FL 33765 (727) 791-7107 skycrestfamilyorg Catholic St Brendanrsquos Catholic Church 245 Dory Passage Clearwater Beach FL 33767 (727) 443-5485 stbrendancatholicorg

Christian Central Christian Church 1200 Keene Road South Clearwater Florida 33756 (727) 446-0988 clearwaterdisciplesorg

Jehovahrsquos Witness Jehovahs Witnesses Clearwater Congregation 1745 Weston Drive Clearwater FL 33755 (727) 442-9266 watchtowerorg Jewish Temple Bnai Israel 1685 South Belcher Road Clearwater FL 33764-6594 (727) 532-3829 templebnaiisraelclworg Lutheran St Paulrsquos Lutheran Church 407 South Saturn Avenue Clearwater FL 33755-6597 (727) 446-7718 stpaulsclearwaterorg

Methodist First United Methodist Church 411 Turner Street Clearwater FL 33756-5328 (727) 446-5955 fumc-clwcom Mormon Church of Jesus Christ of LDS 1740 North Highland Avenue Clearwater FL 33755-2104 (727) 446-9320 cofchristorg Pentecostal Bridge of Love Ministries 1329 North Highland Avenue Clearwater FL 33755-3416 (727) 445-9660

Protestant Holy Trinity Episcopal Church 3200 North McMullen Booth Road Clearwater FL 33761-2009 (727) 796-5514 holytrinityclworg

Back to Resource Information ZIP-OUT CHECKOUT With Zip Checkout your room folio is at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 150 to Checkout Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Back to Resource Information

60

FORMS

bull CREDIT CARD AUTHORIZATION

bull CREDIT APPLICATION

bull MISCELLANEOUS REQUEST FORM

bull PLANNING CHECKLIST

HILTON CLEARWATER BEACH

CREDIT CARD PAYMENT AUTHORIZATION FORM Please complete all areas below Incomplete requests may be rejected This form must be received at least 5 business days prior to the Check-In or by specified date in Event Contract to ensure acceptance of the credit card to be charged Do not send completed form by email FAX COMPLETED FORM TO [INSERT FAX ] ATTN ________________________________ HOTEL USE ONLY Date _____________________________ Guest Group Name Check-In Event Date Name of PersonGroup Making Reservation Phone Authorized Amount Approval Code Date CARDHOLDER - Please complete the following section and signdate below Cardholder Name as it Appears on Credit Card Cardholder Billing Address City State Zip Daytime Business Telephone Evening Telephone Credit Card Number Expiration Date Credit Card Type (Circle one) VisaMasterCard American Express Discover JCB Diners Club Credit Card Issuing Bank Name Bank Phone Number (from back of your credit card) I agree to cover the following categories of charges (Please circle) All Charges Room amp Tax Food amp Beverage Retail Recreation I agree to cover the above categories of charges up to a Maximum Amount of $ __________________ DIRECT BILL ACCOUNT PAYMENTS ONLY Name on InvoiceStatement _______ ______ Date on InvoiceStatement InvoiceStatement Number _________________________ ______________ Authorized Amount $_______________________ Note Charges for room and tax group deposits or direct bill account payments will be charged to your credit card immediately Any incidental charges circled above will be charged at the time of check-out Amount to be immediately charged to credit card for room and taxes or deposit $______________ Final Balance Billed to Credit Card (hotel use only) $_______________ By signing below you authorize the hotel to charge your credit card immediately for the amount indicated above up to the ldquoMaximum Amountrdquo indicated above You further acknowledge that if ldquoall chargesrdquo has been selected then all guestgroup related charges (less Deposit) will be charged to the above card number at the time of check-out or event conclusion Cardholder Signature Date

HOTEL NAME Hilton Clearwater Beach Resort SALES OFFICE (727) 298-1493 ADDRESS 400 Mandalay Avenue FAX (727) 461-1768

Clearwater Beach FL 33767 MAIN LINE (727) 461-3222

CREDIT APPLICATION Confidential Information

Name of Company Requesting Direct Billing

Address Telephone

City State CT Zip Dun amp Bradstreet Number Rating

Listed in Name of Group Name

Inclusive Booking Dates Group Contact Telephone

Address Fax

City Windsor State CT Zip DIRECT BILLING HAS BEEN REQUESTED AS INDICATED 1 Guest Room Accounts All charges for specified guests - provide list Room and tax only for specified guests - provide list 2 Catering All cateringbanquet charges 3 Miscellaneous Provide list BANK REFERENCES Bank Name Contact Full Address City State Zip Telephone Account ABA HOTEL REFERENCES (Most Recent History) Hotel Name Dates

Full Address Telephone City State Zip Hotel Name Dates

Full Address Telephone City State Zip AGREEMENT amp RELEASE I (We) agree if credit is extended to pay the amount due upon receipt of the first statement In accordance with the Privacy Act Freedom of Information Act the Fair Credit Reporting Act and any similar federal state or local statutory or common laws or regulations I (We) expressly authorize the above-named references any credit reporting agency any law enforcement agency (federalstatelocal) and any person or entity with knowledge of information relevant to this request for credit to release this information to the hotel (together with its owners partners parent subsidiaries and affiliates and their officers directors agents and employees ldquoHotelrdquo) and Hotel to request obtain and use such information as it sees fit I (We) hereby agree to release indemnify defend and hold harmless Hotel and any all other persons or entities including without limitation those providing information from any and all liability for losses claims injuries liabilities and damages of whatever kind or nature whether known or unknown including without limitation those based upon defamation invasion of privacy and rights of publicity and personality which may at any time arise or accrue to me (us) or my (our) heirs successors parents subsidiaries assigns officers directors employees agents or other persons or entities claiming by or through us on account of provision of such information or reliance on such information or on other information gathered pursuant thereto and hereto I (We) hereby authorize this Credit Application and release to be shown and delivered to such persons with a copy of this Credit Application and release to be as valid as the original

Authorized Signature _________________________________________________________ Date _______________________

DO NOT WRITE BELOW THIS LINE -- FOR OFFICE USE ONLY Estimated Amount of Charges -- To be Completed by Originator

Rooms $ Credit Approved By CateringBanquet $ Date Meeting Room Rental $ Credit Limit $ Other $ Credit Denied

Total $ Advance Deposit Required $ Deposit Received $ File Sales Rep M amp C Rep Catering Rep

(Always Attach Copy of Contract)

MISCELLANEOUS SERVICES REQUEST FORM

Return form to

INTERNET CONNECTIONS

Description Daily Price Quantity Description Start Date

End Date

Total Days Selected Subtotal

iBAHN Wireless Connection $2500 1 $000 iBAHN Environment (20 Connections) $25000 1 $000 iBAHN Hard Wired Connection $7500 1 $000

TOTAL INTERNET REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

PHONE LINES

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

Dial 9 Line $5000 1 $000 Dedicated Analog Phone Line $10000 1 $000

TOTAL PHONE LINE REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

BANNERS

Description Hanging Fee Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

8 Feet or Less $4500 1 $000 9 Fee or More $7500 1 $000

TOTAL BANNER REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

ELECTRICAL

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

60 Amp Power Drop $20000 1 $000 120 Amp Power Drop $30000 1 $000 220 Amp - 3 Phase Contact your CSM 1

(Smaller items such as extension cords and power strips will be billed through PSAV) TOTAL ELECTRICAL REQUEST

$000

(Total includes 21 Service Charge amp 7 Tax)

KEYS amp LOCKS

Description Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

4 Keys or Less Complimentary 1 $000 Additional Keys $500 1 $000 Lock Change $15000 1 $000

(Keys not returned will result in a $2500 per key charge) Total Key amp Lock Charges

$000

(Total includes 21 Service Charge amp 7 Tax)

PAYMENT INFORMATION Total Charges $000 Please charge total to my Master Account Guest Room Check (Must be received prior to event) Credit Card Ex Date Name as it Appears on the Card By my signature I certify that I am authorized to obligate myself or my company for the above expenses

SIGNATURE

Planning Checklist CHECKLIST BY DUE DATE Date Task

EM to provide POG Rapid and GLM instructions (At 1 year out or prior to registration opening)

EM to forward application for Credit (1 year out)

EM to send weekly pu reports starting 8 weeks prior to cut-off (Individual Call-In Only)

Client to return completed Credit application (6 months out)

EM to provide confirmation numbers to Client within 3 days of receiving rooming list

EM to send cut-off letter 1 week prior to cut-off (All Blocks)

EM to forward Hold Harmless Agreement to ClientVendors (45 days out) Client to provide Rooming List to EM (at cut-off)

Client to send FampB menus and Meeting Room Sets to EM (30 days out)

Client to return Hold Harmless and Proof of Insurance (20 days out)

EM to complete Resume and send to client for final approval (15 days out)

Client will communicate VIP Staff amp Sub-block needs (Date to be prior housing opening)

EM to confirm all space contracted (at time of turnover) Updated Program to Hotel by Client (Contracted date) EM to send menursquos to Client

EM to send BEOrsquos to Client for Review (within 5 business day of receiving)

Client to forward all Changes to EM (within 2 business day receiving BEOrsquos) Pre-Con amp Post-Con DatesTimes established

EM to confirmforward concessions to Client (compsairport transfersupgradesparking) (at cut-off)

EM to forward outstanding Resume questions to Client (30 to 20 days out) Client to return Resume items to EM (20 to 15 days out)

Client to approve Resume before distributed to Staff (14 to 11 days out)

EM to establish time for Master Account Review while On-Site (30 to days out) Client return signed letter prior to cut-off (All Blocks) Client to assign concessions (30 to 20 days out)

  • Hilton Clearwater Beach
  • Meeting amp Event Resource Guide
  • Hilton Clearwater Beach
  • 400 Mandalay Avenue
  • Clearwater Beach Florida 33767
  • Hiltoncom
  • Hiltonclearwaterbeachcom
    • Table of Contents
    • Guest Rooms
    • Suites
      • Clearwater Beach Club
        • RESOURCE INFORMATION
        • A
        • Advertising Opportunities
        • Affiliates
        • Airline Information
        • Amenities
        • Americans with Disabilities Act (ADA)
        • AudioVisual
        • Automated Teller Machines
        • B
        • Baby-Sitting Services
        • Balloons
        • Banks
        • Banquet Beverage Selection
        • Banquet Curfews
        • Banquet Equipment
        • Banquet Menu Selection
        • Banquet Terms and Conditions
        • Bell Services
        • Billing
        • Box Lunches
        • Business Center
        • BusBus Companies
        • C
        • Car Rental Agencies
        • Cash Paid Outs
        • Cash Paying Guests
        • Changing FacilitiesDay Use
        • Check Cashing Privileges
        • Check-In and Checkout
        • Coffee Maker
        • Concierge
        • Credit Cards
        • Credit Policy
        • Currency Exchange
        • D
        • Decorations
        • Destination Management Companies (DMC)
        • Deposits
        • Diagrams
        • Dietary Requirements
        • Doctors on Call
        • Drug Stores
        • Dry Cleaning
        • E
        • eEvents
        • Electrical
        • Elevators
        • Emergency Procedures
        • Entertainment
        • Environmental Commitment
        • Executive Meeting Packages
        • Exhibits
        • F
        • Fax Machines
        • Fax Numbers
        • Fire Codes
        • Fitness Center
        • Flags
        • FloralFlorist
        • Freight Elevator
        • G
        • Gift Certificates
        • Gift Ideas
        • Golf Course Information
        • Gratuities
        • Group Reservations Identification Program (GRIP)
        • Group Check-In Arrival and Departures
        • Guest List Manager
        • Guest Rooms
        • Guest Room Deliveries
        • Guest Service Hotline
        • H
        • Hair Salon
        • Heat
        • Hospitality Desks
        • Hotel FactsHistory
        • Hotel Map
        • Housekeeping
        • I
        • In Conjunction With (ICWrsquos)
        • Indemnification
        • In-Room Dining
        • InterpretationTranslation Services
        • Internet Services
        • J
        • K
        • Key Cards
        • Key Hotel Contacts
        • Kosher
        • L
        • LaundryValet
        • Limousine Services
        • Linen Selection
        • Liquor Laws
        • Load-InLoad Outs (Production Decor amp Staging)
        • Loading Dock
        • Local Information
        • Lost and Found
        • Luggage Storage
        • M
        • Manager on Duty (MOD)
        • Mail Services
        • Master Accounts
        • Medical FacilitiesServices
        • Meeting Room Capacities
        • Meeting Room Deliveries
        • Meeting Room Rental
        • Meeting Room Set Standard
        • MusicMusicians
        • N
        • NewspapersPublications
        • O
        • Office EquipmentSupplies
        • Off Premise Catering
        • P
        • Package Room
        • Parking
        • Personalized Group Web Page
        • Pets (policies)
        • Photography
        • Pianos
        • Pools
        • Post-Convention Meeting
        • Post Event Report
        • Posting of Events
        • Pre-Convention Meeting
        • Printing Services
        • Production Guidelines
        • Public Transportation
        • Pyrotechnics
        • Q
        • R
        • RadiosPagersNextels
        • Recycling
        • Registration Assistance
        • Registration Desks
        • Reservations (RAPID)
        • RestaurantsLounges
        • Restaurant Reservations
        • Restrooms
        • Resumes
        • Robes
        • RopesStanchions
        • S
        • SafesSafety Deposit Boxes
        • Security
        • Shipping and Receiving
        • Shopping
        • SignageBanners
        • Site InspectionPre-planning
        • Smoking
        • Sound System
        • Special Meal Requests
        • Storage
        • Suites
        • Sustainability
        • T
        • Taxes
        • Taxicabs
        • TelephonesTelecommunications
        • Tents
        • Theme Parties
        • ToursSightseeing
        • TuxedoFormalwear
        • U
        • V
        • Voice Mail
        • W
        • Weather
        • Wheelchairs
        • Wired Payment
        • Worship Services
        • X
        • Y
        • Z
        • Zip-Out Checkout
        • AFFILIATES
        • AIRLINE INFORMATION
        • AMENITIES
        • AMERICANS WITH DISABILITIES (ADA)
        • AUDIOVISUAL
        • AUTOMATED TELLER MACHINES
        • BABY-SITTING SERVICES
        • BALLOONS
        • BANKS
        • BANQUET BEVERAGE SELECTION
        • BANQUET EQUIPMENT
        • BANQUET MENU SELECTION
        • STANDARD BANQUET TERMS AND CONDITIONS
        • BELL SERVICES
        • BILLING
        • BOX LUNCHES
        • BUSINESS CENTER
          • Jolley Trolley Transportation
            • CAR RENTAL AGENCIES
            • CASH PAID OUTS
            • CASH PAYING GUESTS
            • CHANGING FACILITIESDAY USE
            • CHECK-IN AND CHECKOUT
              • Early Departure
              • Late Departure
              • Satellite Check-In
              • Zip Checkout
              • Kiosks
                • CONCIERGE
                • CREDIT CARDS
                • CREDIT POLICY
                • CURRENCY EXCHANGE
                  • Del Sol of Clearwater
                    • 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039
                      • DECORATIONS
                      • DESTINATION MANAGEMENT COMPANIES (DMC)
                      • DEPOSITS
                      • DIAGRAMS
                      • DIETARY REQUIREMENTS
                      • DIRECTIONS TO THE HOTEL
                      • DOCTORS ON CALL
                      • DRY-CLEANING ndash See LaundryValet
                      • ELECTRICAL
                      • ELEVATORS
                      • EMERGENCY PROCEDURES
                      • ENTERTAINMENT
                      • EXECUTIVE MEETING PACKAGES
                      • The Hilton Approach To Online Meeting Planning
                      • FAX MACHINES
                      • FAX NUMBERS
                      • FIRE CODES
                      • FITNESS CENTER
                      • FLAGS
                      • FLORALFLORIST
                      • FREIGHT ELEVATOR
                      • GIFT IDEAS
                      • GOLF COURSE INFORMATION
                        • Golf Course Information
                          • GRATUITIES
                          • Group Reservations Identification Program (GRIP)
                          • GROUP CHECK-IN ARRIVALS AND DEPARTURES
                          • GUEST ROOMS
                          • GUEST ROOM DELIVERIES
                          • GUEST SERVICE HOTLINE
                          • HAIR SALON
                          • HOSPITALITY DESKS
                          • HOTEL FACTSHISTORY
                          • HOTEL MAP
                          • HOUSEKEEPING
                          • IN CONJUNCTION WITH (ICWrsquos)
                          • IN-ROOM DINING
                          • INTERPRETATIONTRANSLATION SERVICES
                          • INTERNET SERVICES
                          • KEY CARDS
                            • (Customized) KEY CARDS
                              • KEY HOTEL CONTACTS
                              • KOSHER
                              • LAUNDRYVALET ndash See Dry Cleaning
                              • LIMOUSINE SERVICES
                              • LINEN SELECTION
                              • LIQUOR LAWS
                              • LOAD-INLOADOUT (Production Deacutecor and Staging)
                              • LOADING DOCK
                              • LOCAL INFORMATION
                              • LOST AND FOUND
                              • LUGGAGE STORAGE
                              • MANAGER ON DUTY (MOD)
                              • MAIL SERVICES
                              • MASTER ACCOUNTS
                              • MEDICAL FACILITIESSERVICES
                              • MEETING ROOM CAPACITIES
                              • MEETING ROOM DELIVERIES
                              • MEETING ROOM RENTAL
                              • MUSICMUSICIANS
                              • NEWSPAPERSPUBLICATIONS
                              • OFFICE EQUIPMENTSUPPLIES
                              • Please contact your CateringEvents Manager for details
                              • PARKING
                              • PERSONALized GROUP WEB PAGE
                              • PETS (Policy)
                              • PIANOS
                              • POST-CONVENTION MEETING
                              • POST EVENT REPORT
                              • POSTING OF EVENTS
                              • PRE-CONVENTION MEETING
                              • PRINTING SERVICES
                              • PRODUCTION GUIDELINES
                              • PUBLIC TRANSPORTATION
                              • PYROTECHNICS
                              • RADIOSPAGERSNEXTELS
                              • RECYCLING
                              • REGISTRATION ASSISTANCE
                              • REGISTRATION DESKS
                              • RESERVATIONS RAPID Reservations Automated Processing Input and Delivery System
                              • RESTAURANTSLOUNGES
                              • RESTAURANT RESERVATIONS
                              • RESTROOMS
                              • RESUMES
                              • ROPESSTANCHIONS
                              • SAFESSAFE DEPOSIT BOXES
                              • SECURITY
                              • SHIPPING AND RECEIVING
                                • Shipping from the Hilton
                                  • SHOPPING
                                  • SIGNAGEBANNERS
                                  • SITE INSPECTIONPRE-PLANNING
                                  • SMOKING
                                  • SOUND SYSTEM
                                  • SPECIAL MEAL REQUESTS
                                  • SPORT
                                  • STORAGE
                                  • SUITES
                                  • Sustainability
                                  • TAXES
                                  • TAXICABS
                                  • TELEPHONESTELECOMMUNICATIONS
                                    • Dial ldquo9rdquo line
                                    • Dedicated Analog Phone Line
                                    • DID Lines
                                      • Type of Call Instructions Rates
                                        • Video Teleconferencing
                                          • TENTS
                                          • THEME PARTIES
                                          • TOURSSIGHTSEEING
                                          • TUXEDOSFORMAL WEAR
                                          • VOICE MAIL
                                          • WEATHER
                                          • WHEELCHAIRS
                                          • WIRED PAYMENT
                                          • WORSHIP SERVICES
                                          • ZIP-OUT CHECKOUT
                                          • Hilton Clearwater Beach
                                          • Credit Card Payment Authorization Form
Page 9: Hilton Clearwater Beach Meeting & Event Resource Guide

9

DINING

Reflections Our laid back restaurant features delicious dining overlooking the Gulf of Mexico Serves breakfast lunch amp dinner daily from 700 am ndash 1000 pm Casual attire

Sand Bar amp Grill Enjoy a sun-splashed atmosphere poolside dining at this charming outdoor restaurant serving lunch and dinner Open daily weather permitting from 1100 am ndash 800 pm Beach attire

10

Tiki Bar Our Tiki Hut provides a fun playful setting to enjoy your favorite beverages while relaxing directly on the beach Open daily weather permitting from 1100 am ndash 730 pm Beach Attire

Coasters Lounge Stop by this laid back Lounge for your favorite libation while watching spectacular sunsets morning coffee bar light lunch appetizers and late night menu available Open daily from 600 am ndash 1200 am weekends until 100 am Casual attire

11

Clearwater Beach Club Our Breezy Hideaway is among the best Whether itrsquos sun or shade cruising the wave tops or snorkeling the depths below the Hilton Clearwater Beach is your choice for oceanfront recreation Escape to our beachfront hotel -- where the friendly staff at our Beach Services Desk will help chart your course to paradise From complimentary towels and umbrella and cabana rentals to the only beachfront food and beverage service in the Clearwater area we work hard so you never have to Forgot something Head to our Beach Club Shop for snacks beverages ice cream sunscreen sunglasses beach and water toys cameras koozies visors totes t-shirts and more Beach Club membership is optional and offers a great deal which includes

bull Daily beach chair and umbrella usage including ldquosunsetrdquo rentals bull Savings on Fun Ride rentals water sports rentals Fun Factory activities for kids

and Beach Shop Merchandise bull Daily cocktail specials offered in hotel restaurants the cocktail lounge and the

Tiki Bar bull Discount on all dinner entreacutees and breakfast buffet bull Discount on sunset picnic basket dinner

Cabana rentals available Available all day or just for the afternoon rental available at $2500 and options include Beach Rentals - Full Day ndash 9 am - 5 pm

bull 2 Chairs with Umbrella bull 2 Chairs with Cabana

Beach Rentals - Half Day ndash 1 pm ndash 5 pm

bull 2 chairs with umbrella bull 2 chairs with cabana

12

RESOURCE INFORMATION A Advertising Opportunities Affiliates Airline Information Amenities Americans with Disabilities Act (ADA) AudioVisual Automated Teller Machines B Baby-Sitting Services Balloons Banks Banquet Beverage Selection Banquet Curfews Banquet Equipment Banquet Menu Selection Banquet Terms and Conditions Bell Services Billing Box Lunches Business Center BusBus Companies C Car Rental Agencies Cash Paid Outs Cash Paying Guests Changing FacilitiesDay Use Check Cashing Privileges Check-In and Checkout Coffee Maker Concierge Credit Cards Credit Policy Currency Exchange

13

D Decorations Destination Management Companies (DMC) Deposits Diagrams Dietary Requirements Directions to the Hotel Doctors on Call Drug Stores Dry Cleaning E eEvents Electrical Elevators Emergency Procedures Entertainment Environmental Commitment Executive Meeting Packages Exhibits F Fax Machines Fax Numbers Fire Codes Fitness Center Flags FloralFlorist Freight Elevator G Gift Certificates Gift Ideas Golf Course Information Gratuities Group Reservations Identification Program (GRIP) Group Check-In Arrival and Departures Guest List Manager Guest Rooms Guest Room Deliveries Guest Service Hotline

14

H Hair Salon Heat Hospitality Desks Hotel FactsHistory Hotel Map Housekeeping I In Conjunction With (ICWrsquos) Indemnification In-Room Dining InterpretationTranslation Services Internet Services J K Key Cards Key Hotel Contacts Kosher L LaundryValet Limousine Services Linen Selection Liquor Laws Load-InLoad Outs (Production Decor amp Staging) Loading Dock Local Information Lost and Found Luggage Storage M Manager on Duty (MOD) Mail Services Master Accounts Medical FacilitiesServices Meeting Room Capacities Meeting Room Deliveries Meeting Room Rental Meeting Room Set Standard MusicMusicians N NewspapersPublications

15

O Office EquipmentSupplies Off Premise Catering P Package Room Parking Personalized Group Web Page Pets (policies) Photography Pianos Pools Porterage Post-Convention Meeting Post Event Report Posting of Events Pre-Convention Meeting Printing Services Production Guidelines Public Transportation Pyrotechnics Q R RadiosPagersNextels Recycling Registration Assistance Registration Desks Reservations (RAPID) RestaurantsLounges Restaurant Reservations Restrooms Resumes Robes RopesStanchions

16

S SafesSafety Deposit Boxes Security Shipping and Receiving Shopping SignageBanners Site InspectionPre-planning Smoking Sound System Special Meal Requests Sport Storage Suites Sustainability T Taxes Taxicabs TelephonesTelecommunications Tents Theme Parties ToursSightseeing TuxedoFormalwear U V Voice Mail W Weather Wheelchairs Wired Payment Worship Services X Y Z Zip-Out Checkout

17

ADVERTISING OPPORTUNITIES The hotel offers groups and their affiliatersquos opportunities to sponsoradvertise during the specified dates of the meetingexhibit Your Event Services manager will provide detailed information and can discuss other ideas not listed below Logo products eg keycards cocktail napkins to go lunch boxes etc Video Channel Plasma Screens BannersSignage

Back to Resource Information AFFILIATES Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space will work directly with our Event Services Department All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all affiliates should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the CateringEvent Services Department to set up food beverage and billing arrangements Back to Resource Information AIRLINE INFORMATION Airport Information The nearest airport is the Tampa International Airport located 20 miles approximately 30-35 minutes from Hilton Clearwater Beach wwwtampaairportcom

Airline Handled By Airside

Ticketing amp

Baggage Claim

Curbside Check-in Phone

Air Canada

E RED N (888) 247-2262

Air Tran

A RED Y (800) AIRTRAN

Air Wisconsin

F BLUE Y (920) 739-5123

American

F BLUE Y (800) 433-7300

18

Atlantic Southeast

Airlines Delta E BLUE N (800) 221-1212

British Airways

F RED N (800) 247-9297

Cape Air

Continental A RED Y (800) 525-0280

Cayman Airways

F RED N (800) 422-9626

COMAIR

Delta E BLUE Y (800) 221-1212

Continental Airlines

A RED Y (800) 525-0280

Continental Connection

Continental A RED Y (800) 525-0280

Continental Express

Continental A RED Y (800) 525-0280

Delta Air Lines

E BLUE Y (800) 221-1212

Freedom Airlines

Delta E BLUE N (800) 221-1212

Frontier

Continental C RED N (800) 432-1359

Gulfstream International

Continental A RED Y (800) 525-0280

Jet Blue

A BLUE Y (800) 538-2583

KLM

E BLUE Y (800) 225-2525

Spirit C RED N (800) 452-2022

19

Midwest Airlines

Republic Airways

US Airways F BLUE Y (800) 428-4322

Southwest Airlines

C RED Y (800) 435-9792

Spirit Airlines

C RED N (800) 772-7117

Sun Country Airlines

(seasonal) Delta E BLUE N (800) 359-6786

United

E RED Y (800) 241-6522

US Airways

F BLUE Y (800) 428-4322

WestJet

F RED N (800) 538-5696

Back to Resource Information

20

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left Super Shuttle provides door-to-door airport shuttle transportation throughout the United States wwwsupershuttlecom AMENITIES The Room Service department is happy to service your group gift and amenity needs You may choose from the list of amenities below or advise your CateringEvent Manager of your specific preferences or budgeting guidelines All amenity pricing excludes state sales tax gratuity and delivery fee Room service gratuity is currently 18 For a standard delivery the fee is $300 Back to Resource Information AMERICANS WITH DISABILITIES (ADA) The Hotel represents that the Hotel facilities being rented or reserved by you including guest rooms common areas and transportation services are and will be in substantial compliance with applicable public accommodation obligations under the Americans with Disabilities Act You agree that one week in advance of your event you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space You agree that you will be responsible for the procurement and payment of all charges for any and all auxiliary aids We will upon your request furnish you with the names of businesses you can contact to obtain these aids You also agree to be responsible for compliance with the ADA in the set up and conduct of meetings for your event Back to Resource Information AUDIOVISUAL We have chosen Presentation Services as our Event Technologies provider They share our dedication to customer service and have the technical expertise to meet your audio visual needs They may be reached at 727-446-7741 Back to Resource Information AUTOMATED TELLER MACHINES There is an ATM conveniently located on the lobby level by the Executive Meeting Room There is also an ATM located right across the street at the Suntrust Bank Back to Resource Information

21

BABY-SITTING SERVICES The following childcare companies are licensed bonded insured and CPR trained Parents should arrange directly with the company selected None of the babysitting agencies are affiliated with the hotel and as such the hotel is not responsible for the services rendered by these agencies The fees for babysitting services vary by vendor and holiday rates may also apply Direct payment is required to the vendor No room charges or master billing for babysitting services is permitted Nannies who care wwwnannieswhocarecom 1-866-931-1333 Back to Resource Information BALLOONS There is a $2500 clean up fee for the use of helium balloons We do not allow helium balloons outside on our deck due to environmental concerns All helium tanks must be in an approved safety stand or cart There must be prior written approval for the use of all displays andor decorations proposed by guest Please see the Banquet Event Order (BEO) for other specific contractual information Back to Resource Information BANKS Southtrust Bank 130 Island Way Clearwater Beach FL (727) 441-8467 Southtrustcom Mon-Thurs 9am ndash 4pm

Fifth Third Bank 100 Island Way Clearwater FL (727) 449-1311 53com Mon-Fri 9am - 5pm

Bank of America 122 Island Way Clearwater FL (727) 447-3928 Bankofamericacom Mon-Thurs 9am ndash 4pm

Friday 9am ndash 6pm Friday 9am ndash 6pm SunTrust 423 Mandalay Avenue Clearwater FL 33767 727-447-0058 Suntrustcom Mon-Thurs 9am ndash 4pm Friday 9am ndash 6pm Back to Resource Information BANQUET BEVERAGE SELECTION The Hilton Clearwater Beach offers a choice of standard and premium beverages on banquet bars The following is a list of beverages currently offered by our beverage department for banquets As the availability of some of the items vary this list may or may not be complete and is subject to change Specialty items are available upon request

22

All banquet bars serve wines by the glass domestic and imported beers soft drinks juices mineral water and non-alcoholic beers and wines Blended drinks and champagne by the glass are available upon request Back to Resource Information BANQUET CURFEWS There is an outdoor function curfew of 1100 pm In accordance with State of Florida liquor laws all alcoholic beverage sales will begin at 1100am and conclude at 200am Back to Resource Information BANQUET EQUIPMENT Items in our banquet inventory are for your use at no additional charge Any equipment requested not in inventory which have associated costs will be passed on to your group For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information BANQUET MENU SELECTION We request that banquet menus room arrangements and other details pertinent to your convention be submitted to your CateringEvent Manager 30 days prior to your conference date We are happy to custom design menu proposals for your group and assist in selecting the proper menu items and program arrangements to ensure a successful event Specialty and theme parties may be designed to meet your particular needs Special meal requests can be accommodated Please advise your CateringEvent Manager in advance with any special dietary requirements Back to Resource Information

23

STANDARD BANQUET TERMS AND CONDITIONS 1 ASSIGNMENTCONFIRMATION OF FUNCTION SPACE The function space assigned indicates the space is tentatively being held and will be held on a definite basis upon signing of the Event Order (ldquoEOrdquo) The terms and conditions of any group sales or catering sales agreement previously signed regarding this event remain in force and the EO is intended to provide specific functionevent information in support of the original agreement If for any reason the function space reserved is not available for your event you agree that we may substitute space of appropriate size and comparable quality for your event If you plan to print or publish the assigned space please contact us first to confirm the room assignment 2 GUARANTEE OF ANTICIPATED REVENUE At least 72 hours (3 business days) before your event you must inform us in writing of the exact number of people who will attend your event The arrangements set forth on the reserve side of your EO will serve as the final arrangements for your event The services products fees etc as noted will be provided at the time of your event and you will be charged based on the event guarantee that you give us or the number of people indicated at the time you signed the sales agreement or the EO whichever is greater We will not undertake to serve more than 3 more than this guaranteed minimum 3 LABOR CHARGE If the guaranteed number for your event is less than 25 persons we will add a $7500 labor charge to your account This will be used to cover our costs of the event and will not be distributed as a service charge or gratuity to our employees working at your event 4 OVERTIME You agree to begin your event promptly at the scheduled start time and agree to have your guests invitees and other persons vacate the designated event space at the end time indicated on the final EO You further agree to reimburse us for any overtime wage payments or other expense incurred by us because of your failure to comply with these regulations 5 GRATUITY amp SERVICE CHARGE 21 of the food and beverage total plus applicable state or local tax will be added to your account as a gratuity and fully distributed to servers and where applicable bussers andor bartenders assigned to the Event 6 PRICE INCREASES There may be increases in prices due to unforeseen changes in market conditions at the time of your event We will communicate these increases to you in advance We will require written confirmation that you agree to pay these increased prices Alternatively we at our option may in such event make reasonable substitutions in menus and you agree to accept such substitutions 7 SET UP CHARGES Should extensive meeting room set-ups or elaborate staging be required there will be a set-up charge to cover Hotel costs and additional labor If equipment is necessary that exceeds Hotelrsquos inventory then you agree to pay for the cost of renting this additional equipment You agree to indemnify us for any damage caused to any Hotel property as a result of drayage related to your event whether caused by you your agents employees or contractors

24

8 OUTSIDE FOOD AND BEVERAGE Due to state law you may not bring into the Hotel alcoholic beverages You must obtain prior approval from us before you bring in any food or non-alcoholic beverages from outside sources A Hold Harmless Agreement and Liability Insurance are required if food or beverage products not purchased and served by Hotel staff are brought in for consumption by your guests Service fees will apply to any outside food or beverage served in our function space regardless if Hotel labor is required 9 AUXILIARY AIDS The Hotel represents and you acknowledge that the Hotel facilities being rented for you including guest rooms common areas and transportation services will be in compliance with our public accommodation requirements under the Americans with Disabilities Act You agree that you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space at least two weeks prior to your event You agree to pay all charges associated with the provision of such aids by the Hotel 10 PROMOTIONAL CONSIDERATIONS We have the right to review and approve any advertisements or promotional materials in connection with your function which specifically reference the Hilton name or logo Hilton does not offer or accept any terms or conditions which provide commissions rebates HHonors points or other forms of compensation related to revenue for food beverage room or equipment rental 11 CANCELLATION You may cancel this Agreement only upon giving written notice to us The parties agree and understand that in the event of a cancellation our actual damages would be difficult to determine Therefore you agree to pay the liquidated damages outlined in your sales agreement if any or the guarantee amount as set forth in paragraph 2 whichever is greater As products and services must be purchased and scheduled in advance notification seven (7) business days or less before the event will require all charges (including labor and service fees rentals and applicable taxes) for the final guarantee or contracted number of guests will be charged Additional damages may be owed for cancellation of your sleeping room contract 12 CONDUCT OF EVENT Group agrees to comply with all applicable federal state and local laws including health and safety codes and federal anti-terrorism laws and regulations including compliance with the provisions of 29 CFR part 470 and our rules copies of which are available from the hotelrsquos sales department Group agrees to cooperate with Hotel and any relevant governmental authority to ensure compliance with such laws You assume full responsibility for the conduct of all persons in attendance at your event and for any damage done to any part of our premises during the time of your event Should you require any rigging services for this event all such services must be arranged through the in-house AV provider or the Hotel and you will be responsible for all costs associated therewith Back to Resource Information

25

BELL SERVICES Our bell services department is responsible for the movement of your luggage and the delivery of all non-food and beverage amenities and golf bag handlingstorage Porterage charges will be set forth in your contract The current rate is $400 per person plus state tax and is subject to change Departure notices and bag pulls should be coordinated with your CateringEvent Manager Back to Resource Information BILLING Should you require a master account for billing purposes please complete and return our credit application Upon approval master accounts will be assigned per your instructions Please be sure to advise your CateringEvent Manager in advance for any specific instructions on how you would like your bill organized We recommend on-site daily review with the Group Billing Coordinator Back to Resource Information Back to Resource Information BOX LUNCHES Box lunches are available through the banquet department We can help you create your own customized lunch If you wish to order box lunches for your group your CateringEvent Manager will arrange the order for you and provide delivery to your specified location on the property Back to Resource Information BUSINESS CENTER Whatever your business needs are they can all be accommodated through our in-house Business Center Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested In order to address your specific grouprsquos needs please refer to the Business Center or discuss them with your CateringEvent Manager Whether you require a fully operational office setup on property or various limited services the Business Center is designed with everyonersquos needs in mind Business hours are 24 hours

26

For large quick printing or copying jobs we recommend calling Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl(727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm

Kinkos Copies Fedexcom 23250 US 19 North Clearwater FL (727) 726-5888 Monday-Sunday 24 hour operation

Sunday 1200pm-600pm Fastsigns 17948 US 19 North Clearwater FL (727)-797-1177 249fastsignscom Monday-Saturday 830am-530pm Back to Resource Information BUSBUS COMPANIES Martz First Class Coach 4783 37th Street North St Petersburg FL 33714 800-282-8020 or 727-526-9086 Fax 727-522-5548

Jolley Trolley Transportation wwwthejolleytrolleycom 483 Mandalay Avenue Clearwater (727) 445-1200

Back to Resource Information CAR RENTAL AGENCIES Following are the three Hilton Clearwater Beach preferred companies their locations and contact numbers Hertz Rent-A-Car 800-654-3011 Local phone number 727-517-2665 Locations 1201 Gulf Blvd Clearwater Beach FL Hours Mon-Fri 900 am-500 pm Sat 900 am-100 pm Sun CLOSED

Avis Rent-A-Car 800-321-3712 Local phone number 727-442-4119 Locations 801 Cleveland Street Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-300 pm Sun 900 am-100 pm

Budget Rent-A-Car 800-527-0700 Local phone number 727-669-3773 Locations 28880 US 19N Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-400 pm Sun 900 am-100 pm

Enterprise Rent-A-Car 800-261-7331 Local phone number 727-446-1125 Locations 1200 Court Street Clearwater FL Hours Mon-Fri 730 am-6 pm Sat 900 am-1200 pm Sun Closed

Back to Resource Information CASH PAID OUTS Please contact your CateringEvent manager for specific cash paid out information Back to Resource Information CASH PAYING GUESTS In the event a hotel guest does not have a major credit card to secure hisher room the Hilton Clearwater Beach will require full payment in advance for room and tax charges In addition there will be a $7500 per day refundable deposit for incidental charges If the guest does not wish to establish credit for incidental charges the guest room phone will be restricted to room-to-room calls All room folio charges from the Food and Beverage outlets and movie charges will also be restricted Back to Resource Information CHANGING FACILITIESDAY USE Please contact your CateringEvent Manager regarding our changing facility located on the third floor This facility includes 1 Full Bathroom furnished with towels and toiletries and a changing area There may be a half-day rate charged The hours of guest room availability for day use will depend on occupancy of the hotel Back to Resource Information CHECK CASHING PRIVILEGES Gold and Diamond member guests may cash checks up to $5000 at the Front Office The check must be imprinted with the guestrsquos name and address and made out to Hilton Clearwater Beach Identification may be required Back to Resource Information CHECK-IN AND CHECKOUT Hotel check-in is 400 pm and check-out is 1100 am (All guests arriving before 400pm will be accommodated as rooms become available Our Guest Service Department can arrange to check luggage for those guests arriving early when rooms are not available and for guests attending functions on departure day)

28

Early Departure Your guests will have the opportunity to confirm their departure date at check-in Once this departure date has been confirmed there will be an early departure fee assessed in the event the guest departs prior to their confirmed departure date Late Departure Late checkouts are available upon request and subject to availability Please contact the Front Desk directly to discuss availability and associated fees Satellite Check-In Satellite check-in is available The following conditions must be met in order to be eligible for consideration arrival manifest provided 14 days in advance of major arrival The success of a satellite check-in is very dependant on the hotels occupancy the evening before and flow of your arrival manifest Your CateringEvent Manager will be able to discuss these issues in more detail to determine if this is the correct solution for your arrival Zip Checkout With zip checkout your room folio is provided at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 50 to check-out Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Kiosks The Hilton Clearwater Beach offers Kiosk check-in and checkout as a convenience to our guests Our kiosks are user friendly and accept credit or HHonors cards Guests are able to retrieve room keys at check-in and a printed folio at checkout Back to Resource Information COFFEE MAKER All of our guest rooms provide coffeemaker with free gourmet coffee and tea Back to Resource Information CONCIERGE Our knowledgeable ConciergeBell Staff takes pride in meeting guestrsquos needs Please contact the Concierge for assistance with transportation activities restaurants or additional special needs The ConciergeBell Staff are located on the Ground Level daily from 600 am to 1100 pm After hours please contact the Front Desk Back to Resource Information CREDIT CARDS The Hilton Clearwater Beach accepts most major credit cards including American Express Discover Visa Master Card amp Diners Club Back to Resource Information

29

CREDIT POLICY Unless you have established credit in advance with us you will pay the entire contract price in cash or by certified check at least three business days prior to your function or by personal bank check two weeks prior to your function If you would like to establish credit please contact your CateringEvent Manager Back to Resource Information CURRENCY EXCHANGE Del Sol of Clearwater 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039 Back to Resource Information DECORATIONS Please contact your CateringEvent Manager for a description of items available as well as complete party package menus We are happy to suggest ideas on novel favors souvenir menus printed programs creative ice carvings theme food presentations and room accent decor and specialty linens We are not responsible for any loss or damage to property belonging to you or your attendees and do not maintain insurance covering it All displays andor decorations will be subject to our written approval and we reserve the right to contract and charge for hotel staff to provide the labor for any installations or removals of such Back to Resource Information DESTINATION MANAGEMENT COMPANIES (DMC) Preferred vendors that have successfully worked with the hotel are listed below for your reference

(813) 600-5763 office (813) 315-6379 fax 4302 Henderson Boulevard Suite 107 Tampa FL 33629 wwweventionsflcom

Destination Tampa Bay 651 Channelside Drive Suite 207 Cruise Terminal 2 (1st Floor Lobby) Tampa FL 33602 Phone 813-514-0770 Fax 813-514-0773

Back to Resource Information

30

DEPOSITS Required group Cash Deposits are outlined in your sales contract Cash Deposits may be made at anytime throughout your stay and placed to your master account balance Full pre-payment of room and tax is required for guests not wishing to utilize a credit card upon check-in Back to Resource Information DIAGRAMS Diagrams are available on our website or contact your CateringEvent Manager Back to Resource Information DIETARY REQUIREMENTS Our Chef will provide meals for your attendees with special dietary requirements Please advise your CateringEvent Manager if a special meal is required Back to Resource Information DIRECTIONS TO THE HOTEL

From The North Take I-75 South to 275 South Exit onto Highway 60 West toward Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The South Take I-275 North to Roosevelt Blvd West to Bayside Bridge turning right (going North) Turn left on Highway 60 Gulf to Bay At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The East Take I-4 West to I-275 South to Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left

Back to Resource Information DOCTORS ON CALL Please contact Guest Service for a list of Doctors on Call by dialing extension 153 Back to Resource Information

31

DRUG STORES CVS Pharmacy 467 Mandalay Ave Clearwater Beach FL Tel 727-447-6429

Walgreens 660 S Gulfview Blvd Clearwater Beach FL 33767 (727) 443-2393

Back to Resource Information DRY-CLEANING ndash SEE LAUNDRYVALET Laundry services are available by dialing extension 153 Monday thru Saturday garments picked up prior to 900 am are returned to guests by 600 pm the same evening Closed Sundays amp Holidays Back to Resource Information eEVENTS Hilton Familyrsquos online booking channel for small groups and meetings Back to Resource Information ELECTRICAL The Engineering Department provides assistance with all your mechanical and electrical needs Please contact your CateringEvent Manager if you require an electrical services request form to secure additional power andor labor services All requests for power requirements are to be communicated to your CateringEvent Manager A complete production package is also available through your CateringConvention Services Manager Please see forms for pricing and ordering Back to Resource Information ELEVATORS The hotel has 5 guest elevators located in 3 areas the main entrance and lobby area and 2 elevators in banquet foyer area All elevators access the 9 floors of the hotel Back to Resource Information EMERGENCY PROCEDURES The Hilton Clearwater Beach is fully prepared to handle different types of situations to assist our guests The following is information on our emergency procedures bull The hotel internal emergency number is 0 or 911

bull The hotel has an emergency response team 24 hours a day In the event of an emergency calling the emergency number 0 will initiate the appropriate response

bull Paramedics Fire Department and the Police Department are all located approximately 3 to 5 minutes from the hotel

32

bull Our Security Department as well as a small number of other employees are trained in CPR and First Aid

bull Emergency evacuation routes and procedures are located on the inside of all guest room doors

Nearest Emergency Room Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Nearest Hospital Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Back to Resource Information

ENTERTAINMENT The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to assure satisfaction and secure the best local national and international talents The city requests that outdoor entertainment begin no earlier than 1000 am and end no later than 1100 pm Please contact your CateringEvent Manager for assistance in booking entertainment Back to Resource Information ENVIRONMENTAL COMMITMENT At Hilton Hotels Corporation protecting the Environment is a top priority Responsible environmental activity is good for both our business and the community Hilton has developed a comprehensive company-wide policy to promote business practices that help preserve the environment We provide guidelines for all of our facilities and our goals are to ldquoReduce ndash Reuse ndash Recyclerdquo as much as we can Help us to preserve the remarkable habitats and beautiful beaches that surround the Hilton Clearwater Beach The hotel is committed to safeguarding our environment through consistent water conservation energy efficiency waste reduction and clean air practices We invite you to join in our Be Green initiative and experience the many ways in which we are giving back to our planet including

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information

33

EXECUTIVE MEETING PACKAGES THE HILTON APPROACH TO ONLINE MEETING PLANNING Let the Hilton Clearwater Beach whisk you and your guests away to the shores of the Gulf of Mexico and allow the typical hassles of event planning melt away Enjoy a quick easy hassle-free experience when you take advantage of our new e-Events service and plan your entire meeting from one easy-to-use website A simple click of the mouse will allow you to book blocks of 5 to 25 rooms take care of food and beverage services reserve av equipment or choose a venue Once reserved rooms may be paid for separately by each group member or by one person This online tool is just one of the many ways the Hilton Clearwater Beach Resort will ensure success for your Small Group Event Book now with e-Events and allow the typical corporate settings to yield to swaying palms brilliant white sand and warm ocean breezes

bull One-stop shopping for 5 - 25 guest rooms per night food amp beverage and function space

bull Simple price quotes and online contract bull No phone calls or negotiations necessary bull Instant confirmation bull 247 access to up-to-the-minute information bull View and manage reservation details for your attendees bull Book rooms directly for your guests

After you book take advantage of other tools designed to make your Small Group Event easy Create a Personalized Group Web Page where you can publish details above your meeting agenda Use Guest List Manager to view print or download your attendee list and review current room reservations For groups requiring more than 25 guestrooms please click here for an Online Request for Proposal Back to Resource Information EXHIBITS Please request the hotelrsquos Exhibit Resource Guide from your Event Services Manager Back to Resource Information FAX MACHINES Business Center or Front Desk will be able to assist with your fax needs Back to Resource Information FAX NUMBERS For Guests (727) 461-0610 CateringConvention Services office (727) 461-1768 Sales office (727) 446-1583 Reservations office (727) 446-2904 Back to Resource Information

34

FIRE CODES The following are a few general regulations that typically fall under local fire authoritiesrsquo specifications They should be considered when planning and coordinating space decorations etc in the ballrooms and meeting rooms as well as all other applicable laws codes and regulations Where exits are not immediately accessible from an open floor area safe and continuous passageways aisles or corridors shall be maintained leading directly to every exit and shall be so arranged as to provide convenient access for each occupant to at least two exits by separate ways of travel The aisle needs to be as wide as or wider than the exit to which they are leading There will not be any setup permitted in front of any exit doors Staggering of dining tables is not permitted All room sets must be in compliance with the local Fire Department regulations pertaining to occupancy load mandatory aisles and ceiling clearance fire exits Any event which has vehicle displays fog machines fueled cooking demonstrations laser exhibits (including tabletop) or extensive productions with staging and props must have a certified permit from the local Fire Marshall All associated fees for permits floor plan approval and stand-by fire watch are your responsibility and final approved copies must be received at least three days prior to the event Every required exit exit access or exit discharge shall be continuously maintained free of all obstructions or impediments to full instant use of fire or other emergency No furnishings decorations or other objects shall be placed so as to obstruct exits access thereto egress there from or visibility thereof Hangings or draperies shall not be placed over exit doors or otherwise located as to conceal or obscure any exit Mirrors shall not be placed on exit doors Mirrors shall not be placed in or adjacent to any exit in such a manner as to confuse the direction of the exit No open flame devices shall be used in any meeting rooms When necessary for ceremonial or religious purposes the fire marshal having jurisdiction may permit open flame lighting under such restrictions as are necessary to avoid danger of ignition of combustible materials or injury to occupants Any furnishings decorations and stage settings shall be fire retardant treated and must display certificate of proof Local fire authorities in advance of event set-up shall approve all extensive production plans Distance between tables must be equal to or greater than the required aisle width plus 19rdquo for chairs on one or 38rdquo for chairs on both sides It is ultimately the grouprsquos responsibility to ensure that your event complies with all applicable laws including but not limited to fire and safety codes rules and regulations

35

Please contact your CateringEvent Manager for detailed information regarding Fog Machines Lasers etc Back to Resource Information FITNESS CENTER Hilton Fitness by Precorreg offers the essentials for your workout cardio with personal TV screens and headphones free weights water courtesy towels and room to stretch Our Precorreg Fitness Center is located on the 3rd floor with access by room key Hours of Operation Open 24 hours ages 16 and older Back to Resource Information FLAGS Our Banquet Department currently has two United States flags and two Florida State flags in inventory If you require additional flags please discuss rental costs with your CateringEvent Manager Back to Resource Information FLORALFLORIST Please consult your CateringEvent Manager for assistance with a proposal for your special event or for a list of preferred florists Back to Resource Information FREIGHT ELEVATOR The Freight Elevator services the back service hall and ballroom areas form the second level stop Single Freight Elevator with interior dimensions of lt80rdquogtL x lt56rdquogtW x lt84rdquogtH Door measurement of lt42rdquogtW x lt84rdquogtH Back to Resource Information GIFT CERTIFICATES A gift certificate is a wonderful way to reward your attendees staff or sporting event winners Gift certificates are available for purchase through Executive Office and are designated for restaurants lounges and guest room charges Gift certificates are not honored at our retail shops however purchases may be made in certain retail shops and signed to the guest room A gift certificate can be used as a credit to the guest room account Please contact your CateringEvent Manager for further details Back to Resource Information

36

GIFT IDEAS httpwwwhiltontohomecom - The Hilton Serenity Collection httpwwwhiltoncorplogowarecomrep=hilton - Olympic Merchandise httpwwwwaldorfcollection-hotelsathomecomhomehtml - The Waldorf Collection Back to Resource Information GOLF COURSE INFORMATION These Four Golf Courses offers you the very best Scenic fairways rolling greens and beautiful sweeping views The courses are open to the public Transportation for your group can be arranged through your CateringEvent Manager in advance Golf Course Information Clearwater Country Club paulaccctampabayrrcom 525 N Betty Lane Clearwater FL 33755 (727) 446-224

Clearwater Country Club course originally designed by Herbert Strong in 1920 has weathered several redesigns At par 726010 yards from the white tees it remains a short course of average difficulty However the greens are small and the fairways are plagued by sand traps and there is occasional water Only one of the par 5s tops 500 yards The par-4s with one exception are under 400 yards long from the blue tees (6231 yards) The par-3s are varied from long to short This is a semi-private golf course Only soft spikes are allowed The Belleview Biltmore Golf Club belleviewbiltmorecomgolf 1501 Indian Rocks Road Belleair FL 33756-1465 (727) 581-5498 Features 18 championship holes of championship golf Extensively restored to the classic Ross design the course has a reputation for its challenging but also forgiving design For your convenience the Belleview Biltmore Pro Shop carries a complete selection of golf accessories and apparel club and shoe rentals are available to meet the golf attire and shoe requirements Our Golf Professional is happy to assist you with the planning of your groups golfing events The Belleview Biltmore Golf Academy As one of Floridas best playing professionals Bill Shriver has played in four PGA Tour Events the Buy Com Tour and has been named the North Florida PGA Player of the Year in 1999 While directing golf schools in

37

Florida Bill has had the opportunity to compete against and coach professional golfers With the extensive teaching and playing experience of Shriver and McClanan Maser its a winning combination to the Belleview Biltmore Golf Academy The course opens at 700 am daily and tee-times are required Complimentary transportation every hour on the hour to our Golf and Beach Club Innisbrook Golf and Country Club 36750 US Highway 19 North Innisbrook FL 34684-1239 Tel (727) 942-2000

The newly renovated Innisbrook is simply one of Americarsquos most celebrated Florida golf resorts Not only do we consistently receive top accolades ndash including Golf Magazinersquos ldquoTop 100 You Can Playrdquo and Golf Digestrsquos ldquoTop 75 Golf Resorts in Americardquo ndash we also host an annual PGA Tour championship and the LPGA Legend Tourrsquos first major

Wersquore home to four outstanding layouts ndash all designed by the innovative and imaginative architect Lawrence Packard ndash including the top-rated Copperhead course which welcomes the worldrsquos finest players each March when the PGA TOUR visits Innisbrook for the Transitions Championship727) 942-2000

Back to Resource Information GRATUITIES Informally known as tipping in the United States tipping is voluntary Tips are supposed to be rewarded for services performed as well as a supplement to an employees income (gratitude) Recommendations for housekeeping - $100-200 per day Bellman - $100 per bag and discretionary for above and beyond services provided for you Disclosure all gratuities not outlined in the contract are discretionary Back to Resource Information GROUP RESERVATIONS IDENTIFICATION PROGRAM (GRIP) Manage room blocks proactively with automated cross-reference of group registration lists against hotel reservations Automates the process of all reservations booked within or around an associated

group block Reduces exposure to attrition Ability to monitor booking pace No charge ndash itrsquos FREE

Back to Resource Information GROUP CHECK-IN ARRIVALS AND DEPARTURES The Hilton Clearwater Beach has a specially designed group entrance to accommodate the needs of your group It has a porte-cochere and ample room for bus loading and unloading It is also conveniently located near the ballrooms and meeting rooms This

38

area may be reserved and set up for satellite check-in and convention registration depending on your arrival pattern All coach arrivals will be directed to the group entrance as the front entrance becomes easily congested and large movements can be more efficiently accommodated at the group entrance Your guests will be asked to remit credit or a cash deposit upon arrival for their incidental charges unless we have agreed to accept a letter of guarantee from your organization and it is on file at time of check-in If your guests are arriving via group transportation and an arrival manifest has been supplied we will be happy to have all of the rooms assigned in advance and key packets prepared If your guests will be arriving at scattered times throughout the day with no transportation arrangements made or arrival manifest we will assign rooms on a first-come first-serve basis Back to Resource Information GUEST LIST MANAGER An on-line tool provided by Hilton to group customers that allows them to manage their grouprsquos reservations on-line and provides on-line guest list information Back to Resource Information GUEST ROOMS The hotelrsquos current bedding breakdown is as follows 185 King 231 QueenDoubles Florida state law and local enforcement of national fire codes mandate that there is a maximum of four guests per room (adultschildren) Hilton is pleased to present ldquoThe Serenity Collectionrdquo todayrsquos premier bedding package including pillow top mattress and luxury linens Did you enjoy your nightrsquos sleep Visit wwwpacificcoastcom to order your own Serenity bed Back to Resource Information GUEST ROOM DELIVERIES Bell Services delivers non-food or packaged deliveries to the guest rooms The charge for deliveries is as follows under the door - $200 per envelope and deliveries inside the room - $300 for the first item amp $100 for each additional item Back to Resource Information

39

GUEST SERVICE HOTLINE Guests with specific needs or requests may pick up a house phone and dial extension ldquo55rdquo for the Hilton hotline Our banquet hotline is ldquo156rdquo for banquet needs or requests Hilton reservation hotline 1-800-753-3954 Dial ldquo0rdquo for any other requests and our hotel operator will direct you to the appropriate hotel contact Back to Resource Information HAIR SALON Sharmaines Salon amp Day Spa 483 Mandalay Avenue Suite 206 Clearwater Beach FL 33767 Phone (727) 447-2025 infosharmainescom Hours of Operation Mon 9-4 Tues 9-6 Wed Thu Fri 9-8 Sat 9-6 Sun 10-3

Salon South Beach 781 Bayway Boulevard Clearwater Beach FL 33767 Phone (727) 444-4551 Salonsouthbeachcom Hours of Operations Tues ndash Sat 9-5

Back to Resource Information HEAT HEAT (Hilton Environmental Analysis and Tracking) is our internal measurement system to collect analyze and track environmental and social performance at our property as well as our brands globally In so doing we are able to integrate sustainability as a core performance metric and drive economic and social returns Your CateringEvent Manager can share detailed information Back to Resource Information HOSPITALITY DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks can be located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next dayrsquos use Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information

40

HOTEL FACTSHISTORY The following is a fact sheet for the Hilton Clearwater Beach Location Clearwater Beach FL Address 400 Mandalay Avenue Telephone 727 461 3222 Facsimile 727-461-0610 Reservations 1-800-HILTONS Website Hiltonclearwaterbeachcom Managed By Hilton Corp Opened 1980 Renovated 2008 Back to Resource Information HOTEL MAP Attendees may receive a map in their key packet when they arrive at the hotel Your CateringEvent Manager can customize the map for your guests to state your group name and show locations and directions for your special functions at $200 each Back to Resource Information HOUSEKEEPING Daily housekeeping services which consists of general cleaning take place between 800 am and 600 pm Should one of your guests require special times of service requests may be made directly with Housekeeping or your CateringEvents Manager The suggested housekeeping gratuity is $100 per day Some groups may have the gratuity rate predetermined in the contract and billed to the master account Each guest room is provided with several special service amenities either at no charge or for a nominal fee These items include an iron and ironing board coffee makers hairdryers in-room safe bathshower amenities and extra pillows Additional bedding available for children cribs and roll-aways Please note there is a maximum of four persons (including children) allowed per room Turn-down services include Daily Exchanging of Linens and Towels amp Turning-down bedding Back to Resource Information IN CONJUNCTION WITH (ICWrsquoS) Any group hosting an In-Conjunction With Event is solely responsible for all charges and activities The hosting convention must authorize all arrangements for meeting space assignments food beverage etc Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space and separate billing are subject to credit approval

41

All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all ICWrsquos should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the Catering Department to set up food beverage and billing arrangements Back to Resource Information INDEMNIFICATION To the extent permitted by law you agree to protect indemnify defend and hold harmless the Hotel Hilton and the Owner and their respective employees and agents against all claims losses or damages to persons or property governmental charges or fines and costs (including reasonable attorneyrsquos fees) arising out of or connected with your function except those claims arising out of the sole negligence or willful misconduct of the hotel Back to Resource Information IN-ROOM DINING Our In-room Dining is open Sunday-Thursday 630 am-1100 pm Friday and Saturday 630 am-1200 am for breakfast lunch dinner snacks and beverage service We are happy to offer convenient doorknob ordering for breakfast service In-Room Dining can be reached at extension 148 in-house A variety of amenities are also available through room service Room service gratuity is 18 and is posted automatically on all checks There is also a delivery fee of $300 per order Back to Resource Information INTERPRETATIONTRANSLATION SERVICES International Technical Translators (727) 461-3437 1180 NE Cleveland St Clearwater FL Back to Resource Information INTERNET SERVICES The Hilton Clearwater Beach provides numerous Internet Services Ibahn is our Internet Service Provider for all guestsrsquo networks and will answer any questions concerning your system Back to Resource Information

42

KEY CARDS Please contact your CateringEvent Manager if you would like keys to any of your meeting office or hospitality rooms If you wish to have a lock changed there will be a $25000 charge per doorper room and you may be required to sign a hold harmless agreement (Customized) KEY CARDS Please contact your CateringEvent Manager if you would like custom keys for your group They are an excellent way to market your organization Back to Resource Information KEY HOTEL CONTACTS The Executive Managing Committee consists of the following people General Manager Bob Walters ext 104 Director of Food amp Beverage George Bentley ext 181 Director of Finance Tommy Lewis ext 121 Director of Rooms Mike Morris ext 195 Director of Engineering Todd Isbell ext 185 Director of Sales and Marketing Joanna Patterson ext 111 Back to Resource Information KOSHER We offer a variety of Kosher Meals to our guests These meals are prepared for us and are ldquoGlatt Kosherrdquo Please ask your CateringEvent Manager for kosher suggestions Back to Resource Information LAUNDRYVALET ndash SEE DRY CLEANING Hilton Clearwater Beach offers coin operated laundry area on the 3rd floor open 24 hours with key access Complete laundry services are also available by dialing extension 153 in-house Garments picked up prior to 900 am are returned to guests by 600 pm the same evening Garments picked up after 900 am will be returned the following day by 600 pm Please note that there is no service on the following Holidays Memorial Day July 4 Labor Day Thanksgiving Day Christmas Day and New Yearrsquos Day Back to Resource Information LIMOUSINE SERVICES Arrangements may be made to have a group VIP transported by our hotel limousine or town car or through an outside service Execucar at wwwexecucarcom is our preferred service and can be reached at 888-479-8545 Our valet department can also arrange limousine transfers and can be reached at ext 154 Super Shuttle can be arranged in advance for transportation back and forth from the airports

43

Juliersquos Limousine 17116 US 19 North Clearwater FL 33764 727-538-5113 Fax 727-538-5113 Julieslimocom

Execucar- Tampa Bay 11901 30th Court North Tampa Bay FL 33716 Tel 888-479-8545 wwwexecucar-tbcom

Back to Resource Information LINEN SELECTION A variety of table linens are available for your various functions If you desire specialty linen or would like quotes on theme-coordinated linens and chair covers please consult your CateringEvent Manager Linen colors White or Ivory Back to Resource Information LIQUOR LAWS The State of Florida has strict liquor laws that must be followed by the Hilton Clearwater Beach Because the hotel is only licensed-authorized to sell and serve alcoholic beverages that were purchased by the Hilton Clearwater Beach no group may bring in their own alcohol to be served in meeting rooms public areas and on our beach The legal drinking age in Florida is 21 Your CateringEvent Manager may provide a copy of some of the applicable State of Florida liquor laws upon request Back to Resource Information LOAD-INLOADOUT (PRODUCTION DEacuteCOR AND STAGING) Please refer to the Production Resource Guide Back to Resource Information LOADING DOCK THERE IS NO LOADING DOCK AT THE HOTEL Special arrangements must be made for all palletized or large shipments The loading area is located in the back drive The hours of operation are from 700 am-700 pm No deliveries or load-inload out between the hours of 700 pm and 600am Please refer to The Exhibit Resource guide for details Clearance to Service Elevator 42rdquoWx56rdquoDx84rdquoH Back to Resource Information

44

LOCAL INFORMATION Busch Gardens - 33 MI - E Captain Memos Pirate Cruise 2 MI SE City Center - 3 MI - E

Clearwater Marina - 02 MI - E Clearwater Marine Aquarium - 1 MI - E Phillies Spring Training - 8 MI - NE

Back to Resource Information LOST AND FOUND It is the policy of Hilton Hotels Corporation to make every effort to return any found property to its rightful owner All found property in the hotel will be recorded stored and disposed of whether it is found in a guestroom public space or any other area of your hotel We will make every attempt to determine the legitimate owner and return the found property If the owner cannot be determined within ninety days (or other time period specified by local law) the found property will be disposed of in accordance with the state law If no local or state law exists or these agencies decline involvement the property shall be returned to the finder This policy does not apply to minor items found on the property such as a toothbrush ladies hosiery cigarettes etc Back to Resource Information LUGGAGE STORAGE Based upon availability a banquetmeeting room may be set aside to store hand carry luggage for individuals leaving later in the day It is requested that the travel staff supervise these items as they will be stored at your own risk Back to Resource Information MANAGER ON DUTY (MOD) For your convenience a manager on duty is available 24 hours a day 7 days a week and can be accessed via the guest service hotline at extension 55 Back to Resource Information MAIL SERVICES Stamps are for sale with our Clearwater Provision Company and can offer basic mailshipping services If you have a large number of items that need to be mailed or require shipping materials we suggest our shipping and receiving department The Clearwater Provision Company Monday - Sunday 7am-9pm Dial - 177 They are located right off of the lobby Complete mail services amp materials

The United States Post Office The Marina 45 Causeway Blvd 727-449-0604 830am ndash 400pm M-F CLOSED Saturday and Sunday

Back to Resource Information

45

MASTER ACCOUNTS See Sales Agreement Back to Resource Information MEDICAL FACILITIESSERVICES Medical Services facilities nearby Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000 3 miles from Hotel Back to Resource Information MEETING ROOM CAPACITIES Please refer to Meeting Space diagram and chart on pages 4 5 amp 6 or consult your CateringEvent Manager Back to Resource Information MEETING ROOM DELIVERIES For small exhibits when a drayage company is not being used standard boxes or packages to and from the exhibit area will be delivered by the hotel bell staff for a charge of $300 itemper move Back to Resource Information MEETING ROOM RENTAL Please contact your Sales Manager or CateringEvents Manager for Meeting Room Rental details Back to Resource Information MEETING ROOM SET STANDARD Standard meeting rooms include the following items

bull Banquet or classroom tables and chairs bull Linens bull Pads and pens bull Ice water bull Lectern

Basic meeting room set up is complimentary Depending upon the extent of the setup requirements additional charges may be incurred Please contact your CateringEvent Manager for miscellaneouselectrical charge price sheets All meeting rooms are set non-smoking Back to Resource Information

46

MUSICMUSICIANS The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to secure the best local national and international talents Please contact your CateringEvent Manager for assistance in booking entertainment Clearwater Beach requests that outdoor entertainment begins no earlier than 1100am and ends no later than 1100pm Back to Resource Information NEWSPAPERSPUBLICATIONS Newspapers available in our Clearwater Provision Company store are USA Today St Pete Times Weekend St Pete Times They are delivered to the Clearwater Provision Company store at 700am daily The USA Today is delivered to guest rooms Monday-Friday Back to Resource Information OFFICE EQUIPMENTSUPPLIES The in-house Business Center is 24 hour self service area that offers 2 computer workstations fax machine and printer A complete range of services including rental of computer systems copier machines facsimile machines can be arranged with our in house AV company Secretarial support photocopying word processing services fax transmissions can be arranged through your catering and event managers Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested For large quick printing or copying jobs we recommend calling UPS Store

140 Island Way Clearwater FL 33767

Cross Streets Between Windward Psge and Dory Psge (727) 446-0660 Fax (727) 446-5586 Back to Resource Information OFF PREMISE CATERING Please contact your CateringEvents Manager for details Back to Resource Information

47

Please contact your CateringEvents Manager for details PACKAGE ROOM

Back to Resource Information PARKING The Hilton Clearwater Beach offers self-parking at $500 per day event parking at $300 We also offer valet parking at the rate of $1400 per day If you are planning a large movement or delivery of rental cars for a specific group event or activity please advise your CateringEvent Manager so that specific parking may be reserved Back to Resource Information PERSONALIZED GROUP WEB PAGE POG is a personalized web page for your attendees to book reservations directly online Available at all Hilton Family properties Customize with your program Customize with your logo No charge ndash itrsquos FREE

Back to Resource Information PETS (POLICY) Service animals are always welcome and must be accompanied Hilton Clearwater Beach does not allow pets on the premises however there are Pet Boarding Facilities in the area aVIP 1242 Cleveland Street Clearwater Florida (727) 446-6700 averyimportantpetcom

A Pets Place of Clearwater Inc 410 South Pegasus Ave Clearwater FL 33765 Phone 727-608-4629 apetsplaceofclwcom

Back to Resource Information PHOTOGRAPHY CVS is located within 1 block from the Hotel Services include film developing one hour developing and photo enlarging

467 Mandalay Ave Clearwater FL (727) 447-6429

Kimberley Photography LLC is a company that can also provide photography services for all occasions special events weddings and groups

Kimberley Photography LLC (727) 543-9723 Kimberlykimberly-Photographycom

Back to Resource Information

48

PIANOS The Hilton Clearwater Beach has 1 piano for use in the foyer Our piano can be provided in our meeting room however it is recommended that they be tuned prior to each use The tuning fee is $15000 and requires advance notice Please note that there is an additional labor fee if you request a piano to be placed on top of portable staging Our piano cannot be placed outside or on one of our covered decks If your group requires additional pianos or pianos in outdooralternate locations your CateringEvent Manager can rent them from an outside source Back to Resource Information POOLS

bull Two heated beachside pools and a Jacuzzi bull Lounge chairs provided at no charge bull Kids activities and crafts daily at poolside bull Free pool and beach towels for use during your stay bull Beach club shop with everything from sunscreen to ice cream to sun glasses bull Sand Bar amp Grill offering poolside food and beverages for lunch and dinner

weather permitting open daily 11 am to sunset Back to Resource Information PORTERAGE Porterage services can be arranged at $400 per person on arrival andor $400 per person on departure Arrivals bags will be tagged and delivered to rooms Departure services a letter will be issued informing persons on times for when luggage will be picked up Luggage is to be left just inside door Back to Resource Information POST-CONVENTION MEETING We encourage our customers to meet with our General Manager during or after the meeting to provide and review feedback Your Event Manager will coordinate a convenient time Back to Resource Information POST EVENT REPORT For meetings and conventions with more than 100 rooms on peak night your Event Manager will complete a Post Event Report This report details room pick-up and food and beverage revenues Back to Resource Information

49

POSTING OF EVENTS Event posting is placed daily on the tv monitors in your guest room as well as in the meeting space and lobby Back to Resource Information PRE-CONVENTION MEETING In order to introduce our clients to the key contacts of the hotel we would like to arrange a pre-convention meeting a day or two prior to your main group arrival Please advise your CateringEvent Manager as to who will attend from your organization and what a convenient time would be for this meeting (time ranges from 30 minutes to one hour) Please note that for smaller groups a smaller more personalized meeting may be set up involving key operational department heads Back to Resource Information PRINTING SERVICESFASTSIGNS of CLEARWATER Manager Mike Lucke 17948 US Hwy 19N Clearwater FL 33764 (P) 727-797-1177 (F) 727-799-9480 249fastsignscom

Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl (727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm Sunday 1200pm-600pm

Back to Resource Information PRODUCTION GUIDELINES Your Event Manager will provide you with the hotelrsquos Production Resource Guide Back to Resource Information PUBLIC TRANSPORTATION The Clearwater Jolley Trolley historic trolley service from Sand Key North and South Beach and the Island Estates every 30 minutes Hours of operation Sunday-Thursday 1000am-100pm Friday-Saturday 1000am-1100pm httpwwwclearwaterjolleytrolleycom Fare price passes and trolley maps can be obtained in our Provision Store located on the second floor All fare classifications are valid on the Jolley Trolley and PSTA system-wide network Passes are interchangeable between the two service providers Back to Resource Information

50

PYROTECHNICS Groups are strictly prohibited from engaging in any activity or activities on Hotel property or possessing or bringing any materials or items to the Hotel and the Hotel property which involve or contain or constitute directly or indirectly (i) any form or type of pyrotechnics fireworks flares flames or other flammable or explosive materials or items or (ii) any Hazardous Substances The term ldquoHazardous Substancesrdquo includes but is not limited to any and all substances (whether solid liquid or gas) (i) defined listed or otherwise classified as pollutants hazardous wastes or words of similar meaning or regulatory effect under any present or future Laws or (ii) that may have a negative impact on human health or the environment including but not limited to petroleum and petroleum products asbestos and asbestos-containing materials polychlorinated biphenyls lead radon radioactivity materials flammable and explosives Back to Resource Information RADIOSPAGERSNEXTELS We are willing to assist you in obtaining walkie-talkie radios andor Nextels for use during your program Please consult your CateringEvent Manager for assistance Back to Resource Information RECYCLING

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information REGISTRATION ASSISTANCE If additional staffing is needed for your activity or hospitality desk please consult with your CateringEvent Manager Registration attendants are easily scheduled with sufficient notice Back to Resource Information REGISTRATION DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks are located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next days use

51

Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information RESERVATIONS RAPID RESERVATIONS AUTOMATED PROCESSING INPUT AND DELIVERY SYSTEM Expedited reservation processing straight from your rooming list into our system Eliminates dual entry process Accurate and efficient reservations Supports 3rd Party Clearinghouses No charge ndash itrsquos FREE

Back to Resource Information RESTAURANTSLOUNGES There are a variety of Restaurants and Lounges within walking distance from the Hilton Clearwater Beach There are even more just a short distance away from Subway to Gourmet Clearwater Beach has it covered Please contact your EventCatering Manager for a detailed list Back to Resource Information RESTAURANT RESERVATIONS Reservations are strongly recommended for all restaurants in the hotel and in Clearwater Beach whether it is for a table of four or a dine-around for 250 Please contact our valetbell stand at 153154 Back to Resource Information RESTROOMS Public restrooms are located in the following areas Lobby Level ndash Adjacent to Reflections Restaurant Lobby Level ndash Meeting space foyer southeast corner of the Hotel Outdoor Ground Level ndash West end of hotel next to beach services desk Outdoor Ground Level- Extension to the Sandbar facilities poolside Back to Resource Information RESUMES Please contact your CateringEvents Manager Back to Resource Information

52

ROBES 2 light-weight cotton robes are provided in all Guest Rooms Additional robes are available upon request and for purchase Back to Resource Information ROPESSTANCHIONS Ropes and Stanchions bull Pairs of stanchions with connecting rope For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information SAFESSAFE DEPOSIT BOXES For your convenience all guest rooms have an in-room Safe located in the wardrobe closet Back to Resource Information SECURITY If required in our sole judgment in order to maintain adequate security measures in light of the size andor nature of your function you will provide at your expense security personnel supplied by a reputable licensed guard or security agency doing business in the city or county in which we are located which agency will be subject to our approval Such security personnel may not carry weapons Your catering and event managers can assist in locating security for hire Back to Resource Information SHIPPING AND RECEIVING Packages for functions may be delivered to the hotel up to three (3) days prior to the eventconvention Arrangements must be made through your CateringEvent Manager for storage Please note that the hotel storage facilities are extremely limited Please do not ship valuables We cannot be responsible for contents Please contact your CateringEvent Manager for pricing and storage arrangements When shipping materials to the hotel please include the following information on all packages to insure proper delivery and storage Conference Name Event Dates Client Guest Name

53

Hold for Arrival (arrival date) Attention ltyour cateringevent contactgt Hotel Name Address City State ZIP Phone Fax Number of packages in that shipment We also recommend that you have a packing slip both inside and outside of each package Guests will be responsible for the packing and return of all packages Receiving handling and shipping charges may apply No COD packages will be accepted The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC) Shipping from the Hilton The Hilton Clearwater Beach utilizes FedEx and US Postal Service for our shipping needs Please see your CateringEvents Manager for pick-up and delivery schedules A Freight-Forwarding Form should be obtained from your CateringEvent Manager and completely filled out for shipping Back to Resource Information SHOPPING There are many shops within walking distance from the Hilton Clearwater Beach Countryside Mall with more traditional stores and shopping is located 20 minutes away Please contact the Bell Stand for directions Back to Resource Information SIGNAGEBANNERS In order to maintain a quality image for all Hotel guests there are a few things we ask of you during your stay Only professionally printed signage is allowed in the meetingconvention areas These signs can be used with easels or in sign stands No handwritten signs or flipcharts are allowed outside the meeting rooms No banners can be hung along the walls of the Public Areas Banners may be hung from the skirting of the hospitality desks and at outdoor functions Hotel personnel must provide the labor to hang the signs at a fee of $45 - $75 each In addition nothing is to be placed over exit doors or located to conceal or obscure any exit Back to Resource Information

54

SITE INSPECTIONPRE-PLANNING Site Inspections can be coordinated with a Sales Manager or CateringEvents Manager Back to Resource Information SMOKING The Hilton Clearwater Beach is 100 smoke-free anywhere inside the hotel The Smokerrsquos Oasis is located on the Lobby Level outside of the South East Corner of the Hotel Back to Resource Information SOUND SYSTEM Some hotel meeting rooms and ballrooms have a basic sound system Please contact your CateringEvent Manager with questions There may be fees assessed for certain hookups as well as hourly labor charges Anchor systems or supplemental systems will be required for all outdoor locations Please make note of the hotelrsquos noise curfews No sound system functions can take place outdoors before 800 am and all outdoor evening functions must end no later than 1100 pm Back to Resource Information SPECIAL MEAL REQUESTS Please consult with your CateringEvent Manager for any special meal requests The Hilton Clearwater Beach Executive Chef is pleased to accommodate your requests to the best of his abilities Back to Resource Information SPORT Sustainable Property Operations Results Tracking SPORT is an integrated performance based system built into our HEAT system that looks at all of the key focus areas in terms of sustainability and operational best practices Your CateringEvent Manager can share detailed information Back to Resource Information STORAGE Storage for your advance boxes and convention supplies is quite limited at the Hilton Clearwater Beach If you are anticipating shipping a large volume of materials we suggest you consult your CateringEvent Manager as soon as possible to reserve a room or plan to utilize an area in your office or hospitality room set up Hotel cannot provide security If shipping valuables please make arrangements to hire and pay for outside security Back to Resource Information

55

SUITES Please refer to the Suites Section on Page 3 Back to Resource Information SUSTAINABILITY Mission Statement Hilton Worldwide will manage our business through a lens of sustainability to benefit this generation and those that follow Through action and innovation we will lead our industry in projects and programs that

bull Enhance the guest experience bull Engage our employees bull Improve operational efficiency bull Advance building design bull Strengthen our partnerships bull Serve our communities bull Protect our global environment bull Enrich our Family of Hotels

Back to Resource Information TAXES The current Florida State Tax is 7 The current Pinellas County Bed Tax is 5 All goods and services are subject to state tax including but not limited to food beverage labor and gratuities Back to Resource Information TAXICABS For the city of Clearwater Beach there are a total of taxi companies available to our guests The Hilton Clearwater Beach recommends Yellowcab at 727 799 2222 The standard rate for transfers from the Tampa International Airport to the Hilton Clearwater Beach is approximately $5000one way plus gratuity Back to Resource Information TELEPHONESTELECOMMUNICATIONS The following types of telephones are available for guests meeting and convention service and administrative staff Please advise your event and catering managers if you need the use of a phone for your program Dial ldquo9rdquo line

bull Used for in-house local and toll-free calls only Price is $5000++ per day

56

Dedicated Analog Phone Line The installation fee is $10000 plus tax plus price of all calls DID lines can be used for Long Distance minimal PC and fax can work as well DID Lines The following are enhancements that can be added to a DID Line Ibahn wireless connections $2500 per day or (20) connections at $22500 Hard wired connections $7500 per day Broadband Access ndash please contact your event service or catering manager Guest Room Calls Type of Call Instructions Rates Direct Dial-Bill to Room EMERGENCY 9+911 No Charge Room to Room No Charge Local 9+Number $100 connecting fee plus local rate 8008888xx toll free 9+1+Number $100 connecting fee plus local rate Long Distance 9+1+Number $100 connecting fee plus local rate ATampT Operator assisted International 9+011+CC+CC+Number $100 connecting fee plus ATampT Operator assisted rate (by country) Local Long Distance and International Calls will be billed to your account if the phone rings more than (7) times connect with voice message or the other person picks up Applicable Taxes will be added Rates subject to change You may obtain free rate information at any time by dialing 9+00 and ask the ATampT Operator for the rate of an Operator Assisted Call Hilton subscribes to ATampT Long Distance and Operator Services You have the right to reach other long distance carriers from the telephone and you may do so by dialing the access code provided by that carrier Voice Mail Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out To hear messages if the red light is flashing on your guest room telephone 1 Lift the receiver 2 Press MESSAGE key 3 Follow recorded instructions Should you require assistance while using Voice Mail simply press the ldquordquo key at any time

57

Video Teleconferencing We have video conferencing equipment - can be installed in all public space rooms Back to Resource Information TENTS Please contact your CateringEvent Manager regarding rental of small tents Large tents can be installed at the Hilton Clearwater Beach Tents are provided by US Tent US Tent Rental Inc 2006 72 nd Drive East Sarasota FL 34243 (941) 727-3311 ustentrentalcom Back to Resource Information THEME PARTIES The Hilton Clearwater Beach is proud to present a complete package of signature theme parties Please discuss themes with your CateringEvent Manager and ask for a copy of our latest and most popular menus and productions Back to Resource Information TOURSSIGHTSEEING Please contact your CateringEvents Manager for details on Tours and Sightseeing excursions in Clearwater Beach Back to Resource Information TUXEDOSFORMAL WEAR If you are anticipating a large delivery of tuxedos on site please advise your CateringEvent Manager in advance The following companies offer tuxedo rentals Menrsquos Warehouse 2719 Gulf to Bay Boulevard Clearwater FL 33759-4951 (727) 726-2262 menswearhousecom

Deolindas Tailoring amp Alterations 514 Park Street Clearwater FL 33756-5405 (727) 442-0045 deolindacom

Back to Resource Information

58

VOICE MAIL All guest rooms have a voice mail message service Group voice mails may be left however please note that this process is time consuming as each room number needs to be programmed individually Therefore labor fees may be assessed Please discuss any specific requests with your CateringEvent Manager Back to Resource Information WEATHER Depending on the season the weather at Clearwater Beach varies from a low of 50rsquo degrees to a high of 92 degrees Before visiting Clearwater Beach we recommend that guests check the local listings to determine the weather conditions Back to Resource Information WHEELCHAIRS If a guest requires a wheelchair we can arrange a rental for them at their own expense If a guest requests that we rent a wheelchair please note that we can coordinate the rental but will be unable to cover the expense The following companies have wheelchairs beach wheelchairs andor scooters for rent Fun Ride Rentals 400 Mandalay Ave Clearwater Beach FL 33767 (727) 519-3008 Hours of operation Monday ndash Saturday 1000am-Sunset Sunday 1100am-Sunset Back to Resource Information WIRED PAYMENT If you would like to have payment wired please notify your CateringEvent Manager and instructions will be faxed to you Back to Resource Information

59

WORSHIP SERVICES The following is a list of nearby locations Baptist Skycrest Baptist Church 125 N Belcher Road Clearwater FL 33765 (727) 791-7107 skycrestfamilyorg Catholic St Brendanrsquos Catholic Church 245 Dory Passage Clearwater Beach FL 33767 (727) 443-5485 stbrendancatholicorg

Christian Central Christian Church 1200 Keene Road South Clearwater Florida 33756 (727) 446-0988 clearwaterdisciplesorg

Jehovahrsquos Witness Jehovahs Witnesses Clearwater Congregation 1745 Weston Drive Clearwater FL 33755 (727) 442-9266 watchtowerorg Jewish Temple Bnai Israel 1685 South Belcher Road Clearwater FL 33764-6594 (727) 532-3829 templebnaiisraelclworg Lutheran St Paulrsquos Lutheran Church 407 South Saturn Avenue Clearwater FL 33755-6597 (727) 446-7718 stpaulsclearwaterorg

Methodist First United Methodist Church 411 Turner Street Clearwater FL 33756-5328 (727) 446-5955 fumc-clwcom Mormon Church of Jesus Christ of LDS 1740 North Highland Avenue Clearwater FL 33755-2104 (727) 446-9320 cofchristorg Pentecostal Bridge of Love Ministries 1329 North Highland Avenue Clearwater FL 33755-3416 (727) 445-9660

Protestant Holy Trinity Episcopal Church 3200 North McMullen Booth Road Clearwater FL 33761-2009 (727) 796-5514 holytrinityclworg

Back to Resource Information ZIP-OUT CHECKOUT With Zip Checkout your room folio is at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 150 to Checkout Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Back to Resource Information

60

FORMS

bull CREDIT CARD AUTHORIZATION

bull CREDIT APPLICATION

bull MISCELLANEOUS REQUEST FORM

bull PLANNING CHECKLIST

HILTON CLEARWATER BEACH

CREDIT CARD PAYMENT AUTHORIZATION FORM Please complete all areas below Incomplete requests may be rejected This form must be received at least 5 business days prior to the Check-In or by specified date in Event Contract to ensure acceptance of the credit card to be charged Do not send completed form by email FAX COMPLETED FORM TO [INSERT FAX ] ATTN ________________________________ HOTEL USE ONLY Date _____________________________ Guest Group Name Check-In Event Date Name of PersonGroup Making Reservation Phone Authorized Amount Approval Code Date CARDHOLDER - Please complete the following section and signdate below Cardholder Name as it Appears on Credit Card Cardholder Billing Address City State Zip Daytime Business Telephone Evening Telephone Credit Card Number Expiration Date Credit Card Type (Circle one) VisaMasterCard American Express Discover JCB Diners Club Credit Card Issuing Bank Name Bank Phone Number (from back of your credit card) I agree to cover the following categories of charges (Please circle) All Charges Room amp Tax Food amp Beverage Retail Recreation I agree to cover the above categories of charges up to a Maximum Amount of $ __________________ DIRECT BILL ACCOUNT PAYMENTS ONLY Name on InvoiceStatement _______ ______ Date on InvoiceStatement InvoiceStatement Number _________________________ ______________ Authorized Amount $_______________________ Note Charges for room and tax group deposits or direct bill account payments will be charged to your credit card immediately Any incidental charges circled above will be charged at the time of check-out Amount to be immediately charged to credit card for room and taxes or deposit $______________ Final Balance Billed to Credit Card (hotel use only) $_______________ By signing below you authorize the hotel to charge your credit card immediately for the amount indicated above up to the ldquoMaximum Amountrdquo indicated above You further acknowledge that if ldquoall chargesrdquo has been selected then all guestgroup related charges (less Deposit) will be charged to the above card number at the time of check-out or event conclusion Cardholder Signature Date

HOTEL NAME Hilton Clearwater Beach Resort SALES OFFICE (727) 298-1493 ADDRESS 400 Mandalay Avenue FAX (727) 461-1768

Clearwater Beach FL 33767 MAIN LINE (727) 461-3222

CREDIT APPLICATION Confidential Information

Name of Company Requesting Direct Billing

Address Telephone

City State CT Zip Dun amp Bradstreet Number Rating

Listed in Name of Group Name

Inclusive Booking Dates Group Contact Telephone

Address Fax

City Windsor State CT Zip DIRECT BILLING HAS BEEN REQUESTED AS INDICATED 1 Guest Room Accounts All charges for specified guests - provide list Room and tax only for specified guests - provide list 2 Catering All cateringbanquet charges 3 Miscellaneous Provide list BANK REFERENCES Bank Name Contact Full Address City State Zip Telephone Account ABA HOTEL REFERENCES (Most Recent History) Hotel Name Dates

Full Address Telephone City State Zip Hotel Name Dates

Full Address Telephone City State Zip AGREEMENT amp RELEASE I (We) agree if credit is extended to pay the amount due upon receipt of the first statement In accordance with the Privacy Act Freedom of Information Act the Fair Credit Reporting Act and any similar federal state or local statutory or common laws or regulations I (We) expressly authorize the above-named references any credit reporting agency any law enforcement agency (federalstatelocal) and any person or entity with knowledge of information relevant to this request for credit to release this information to the hotel (together with its owners partners parent subsidiaries and affiliates and their officers directors agents and employees ldquoHotelrdquo) and Hotel to request obtain and use such information as it sees fit I (We) hereby agree to release indemnify defend and hold harmless Hotel and any all other persons or entities including without limitation those providing information from any and all liability for losses claims injuries liabilities and damages of whatever kind or nature whether known or unknown including without limitation those based upon defamation invasion of privacy and rights of publicity and personality which may at any time arise or accrue to me (us) or my (our) heirs successors parents subsidiaries assigns officers directors employees agents or other persons or entities claiming by or through us on account of provision of such information or reliance on such information or on other information gathered pursuant thereto and hereto I (We) hereby authorize this Credit Application and release to be shown and delivered to such persons with a copy of this Credit Application and release to be as valid as the original

Authorized Signature _________________________________________________________ Date _______________________

DO NOT WRITE BELOW THIS LINE -- FOR OFFICE USE ONLY Estimated Amount of Charges -- To be Completed by Originator

Rooms $ Credit Approved By CateringBanquet $ Date Meeting Room Rental $ Credit Limit $ Other $ Credit Denied

Total $ Advance Deposit Required $ Deposit Received $ File Sales Rep M amp C Rep Catering Rep

(Always Attach Copy of Contract)

MISCELLANEOUS SERVICES REQUEST FORM

Return form to

INTERNET CONNECTIONS

Description Daily Price Quantity Description Start Date

End Date

Total Days Selected Subtotal

iBAHN Wireless Connection $2500 1 $000 iBAHN Environment (20 Connections) $25000 1 $000 iBAHN Hard Wired Connection $7500 1 $000

TOTAL INTERNET REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

PHONE LINES

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

Dial 9 Line $5000 1 $000 Dedicated Analog Phone Line $10000 1 $000

TOTAL PHONE LINE REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

BANNERS

Description Hanging Fee Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

8 Feet or Less $4500 1 $000 9 Fee or More $7500 1 $000

TOTAL BANNER REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

ELECTRICAL

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

60 Amp Power Drop $20000 1 $000 120 Amp Power Drop $30000 1 $000 220 Amp - 3 Phase Contact your CSM 1

(Smaller items such as extension cords and power strips will be billed through PSAV) TOTAL ELECTRICAL REQUEST

$000

(Total includes 21 Service Charge amp 7 Tax)

KEYS amp LOCKS

Description Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

4 Keys or Less Complimentary 1 $000 Additional Keys $500 1 $000 Lock Change $15000 1 $000

(Keys not returned will result in a $2500 per key charge) Total Key amp Lock Charges

$000

(Total includes 21 Service Charge amp 7 Tax)

PAYMENT INFORMATION Total Charges $000 Please charge total to my Master Account Guest Room Check (Must be received prior to event) Credit Card Ex Date Name as it Appears on the Card By my signature I certify that I am authorized to obligate myself or my company for the above expenses

SIGNATURE

Planning Checklist CHECKLIST BY DUE DATE Date Task

EM to provide POG Rapid and GLM instructions (At 1 year out or prior to registration opening)

EM to forward application for Credit (1 year out)

EM to send weekly pu reports starting 8 weeks prior to cut-off (Individual Call-In Only)

Client to return completed Credit application (6 months out)

EM to provide confirmation numbers to Client within 3 days of receiving rooming list

EM to send cut-off letter 1 week prior to cut-off (All Blocks)

EM to forward Hold Harmless Agreement to ClientVendors (45 days out) Client to provide Rooming List to EM (at cut-off)

Client to send FampB menus and Meeting Room Sets to EM (30 days out)

Client to return Hold Harmless and Proof of Insurance (20 days out)

EM to complete Resume and send to client for final approval (15 days out)

Client will communicate VIP Staff amp Sub-block needs (Date to be prior housing opening)

EM to confirm all space contracted (at time of turnover) Updated Program to Hotel by Client (Contracted date) EM to send menursquos to Client

EM to send BEOrsquos to Client for Review (within 5 business day of receiving)

Client to forward all Changes to EM (within 2 business day receiving BEOrsquos) Pre-Con amp Post-Con DatesTimes established

EM to confirmforward concessions to Client (compsairport transfersupgradesparking) (at cut-off)

EM to forward outstanding Resume questions to Client (30 to 20 days out) Client to return Resume items to EM (20 to 15 days out)

Client to approve Resume before distributed to Staff (14 to 11 days out)

EM to establish time for Master Account Review while On-Site (30 to days out) Client return signed letter prior to cut-off (All Blocks) Client to assign concessions (30 to 20 days out)

  • Hilton Clearwater Beach
  • Meeting amp Event Resource Guide
  • Hilton Clearwater Beach
  • 400 Mandalay Avenue
  • Clearwater Beach Florida 33767
  • Hiltoncom
  • Hiltonclearwaterbeachcom
    • Table of Contents
    • Guest Rooms
    • Suites
      • Clearwater Beach Club
        • RESOURCE INFORMATION
        • A
        • Advertising Opportunities
        • Affiliates
        • Airline Information
        • Amenities
        • Americans with Disabilities Act (ADA)
        • AudioVisual
        • Automated Teller Machines
        • B
        • Baby-Sitting Services
        • Balloons
        • Banks
        • Banquet Beverage Selection
        • Banquet Curfews
        • Banquet Equipment
        • Banquet Menu Selection
        • Banquet Terms and Conditions
        • Bell Services
        • Billing
        • Box Lunches
        • Business Center
        • BusBus Companies
        • C
        • Car Rental Agencies
        • Cash Paid Outs
        • Cash Paying Guests
        • Changing FacilitiesDay Use
        • Check Cashing Privileges
        • Check-In and Checkout
        • Coffee Maker
        • Concierge
        • Credit Cards
        • Credit Policy
        • Currency Exchange
        • D
        • Decorations
        • Destination Management Companies (DMC)
        • Deposits
        • Diagrams
        • Dietary Requirements
        • Doctors on Call
        • Drug Stores
        • Dry Cleaning
        • E
        • eEvents
        • Electrical
        • Elevators
        • Emergency Procedures
        • Entertainment
        • Environmental Commitment
        • Executive Meeting Packages
        • Exhibits
        • F
        • Fax Machines
        • Fax Numbers
        • Fire Codes
        • Fitness Center
        • Flags
        • FloralFlorist
        • Freight Elevator
        • G
        • Gift Certificates
        • Gift Ideas
        • Golf Course Information
        • Gratuities
        • Group Reservations Identification Program (GRIP)
        • Group Check-In Arrival and Departures
        • Guest List Manager
        • Guest Rooms
        • Guest Room Deliveries
        • Guest Service Hotline
        • H
        • Hair Salon
        • Heat
        • Hospitality Desks
        • Hotel FactsHistory
        • Hotel Map
        • Housekeeping
        • I
        • In Conjunction With (ICWrsquos)
        • Indemnification
        • In-Room Dining
        • InterpretationTranslation Services
        • Internet Services
        • J
        • K
        • Key Cards
        • Key Hotel Contacts
        • Kosher
        • L
        • LaundryValet
        • Limousine Services
        • Linen Selection
        • Liquor Laws
        • Load-InLoad Outs (Production Decor amp Staging)
        • Loading Dock
        • Local Information
        • Lost and Found
        • Luggage Storage
        • M
        • Manager on Duty (MOD)
        • Mail Services
        • Master Accounts
        • Medical FacilitiesServices
        • Meeting Room Capacities
        • Meeting Room Deliveries
        • Meeting Room Rental
        • Meeting Room Set Standard
        • MusicMusicians
        • N
        • NewspapersPublications
        • O
        • Office EquipmentSupplies
        • Off Premise Catering
        • P
        • Package Room
        • Parking
        • Personalized Group Web Page
        • Pets (policies)
        • Photography
        • Pianos
        • Pools
        • Post-Convention Meeting
        • Post Event Report
        • Posting of Events
        • Pre-Convention Meeting
        • Printing Services
        • Production Guidelines
        • Public Transportation
        • Pyrotechnics
        • Q
        • R
        • RadiosPagersNextels
        • Recycling
        • Registration Assistance
        • Registration Desks
        • Reservations (RAPID)
        • RestaurantsLounges
        • Restaurant Reservations
        • Restrooms
        • Resumes
        • Robes
        • RopesStanchions
        • S
        • SafesSafety Deposit Boxes
        • Security
        • Shipping and Receiving
        • Shopping
        • SignageBanners
        • Site InspectionPre-planning
        • Smoking
        • Sound System
        • Special Meal Requests
        • Storage
        • Suites
        • Sustainability
        • T
        • Taxes
        • Taxicabs
        • TelephonesTelecommunications
        • Tents
        • Theme Parties
        • ToursSightseeing
        • TuxedoFormalwear
        • U
        • V
        • Voice Mail
        • W
        • Weather
        • Wheelchairs
        • Wired Payment
        • Worship Services
        • X
        • Y
        • Z
        • Zip-Out Checkout
        • AFFILIATES
        • AIRLINE INFORMATION
        • AMENITIES
        • AMERICANS WITH DISABILITIES (ADA)
        • AUDIOVISUAL
        • AUTOMATED TELLER MACHINES
        • BABY-SITTING SERVICES
        • BALLOONS
        • BANKS
        • BANQUET BEVERAGE SELECTION
        • BANQUET EQUIPMENT
        • BANQUET MENU SELECTION
        • STANDARD BANQUET TERMS AND CONDITIONS
        • BELL SERVICES
        • BILLING
        • BOX LUNCHES
        • BUSINESS CENTER
          • Jolley Trolley Transportation
            • CAR RENTAL AGENCIES
            • CASH PAID OUTS
            • CASH PAYING GUESTS
            • CHANGING FACILITIESDAY USE
            • CHECK-IN AND CHECKOUT
              • Early Departure
              • Late Departure
              • Satellite Check-In
              • Zip Checkout
              • Kiosks
                • CONCIERGE
                • CREDIT CARDS
                • CREDIT POLICY
                • CURRENCY EXCHANGE
                  • Del Sol of Clearwater
                    • 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039
                      • DECORATIONS
                      • DESTINATION MANAGEMENT COMPANIES (DMC)
                      • DEPOSITS
                      • DIAGRAMS
                      • DIETARY REQUIREMENTS
                      • DIRECTIONS TO THE HOTEL
                      • DOCTORS ON CALL
                      • DRY-CLEANING ndash See LaundryValet
                      • ELECTRICAL
                      • ELEVATORS
                      • EMERGENCY PROCEDURES
                      • ENTERTAINMENT
                      • EXECUTIVE MEETING PACKAGES
                      • The Hilton Approach To Online Meeting Planning
                      • FAX MACHINES
                      • FAX NUMBERS
                      • FIRE CODES
                      • FITNESS CENTER
                      • FLAGS
                      • FLORALFLORIST
                      • FREIGHT ELEVATOR
                      • GIFT IDEAS
                      • GOLF COURSE INFORMATION
                        • Golf Course Information
                          • GRATUITIES
                          • Group Reservations Identification Program (GRIP)
                          • GROUP CHECK-IN ARRIVALS AND DEPARTURES
                          • GUEST ROOMS
                          • GUEST ROOM DELIVERIES
                          • GUEST SERVICE HOTLINE
                          • HAIR SALON
                          • HOSPITALITY DESKS
                          • HOTEL FACTSHISTORY
                          • HOTEL MAP
                          • HOUSEKEEPING
                          • IN CONJUNCTION WITH (ICWrsquos)
                          • IN-ROOM DINING
                          • INTERPRETATIONTRANSLATION SERVICES
                          • INTERNET SERVICES
                          • KEY CARDS
                            • (Customized) KEY CARDS
                              • KEY HOTEL CONTACTS
                              • KOSHER
                              • LAUNDRYVALET ndash See Dry Cleaning
                              • LIMOUSINE SERVICES
                              • LINEN SELECTION
                              • LIQUOR LAWS
                              • LOAD-INLOADOUT (Production Deacutecor and Staging)
                              • LOADING DOCK
                              • LOCAL INFORMATION
                              • LOST AND FOUND
                              • LUGGAGE STORAGE
                              • MANAGER ON DUTY (MOD)
                              • MAIL SERVICES
                              • MASTER ACCOUNTS
                              • MEDICAL FACILITIESSERVICES
                              • MEETING ROOM CAPACITIES
                              • MEETING ROOM DELIVERIES
                              • MEETING ROOM RENTAL
                              • MUSICMUSICIANS
                              • NEWSPAPERSPUBLICATIONS
                              • OFFICE EQUIPMENTSUPPLIES
                              • Please contact your CateringEvents Manager for details
                              • PARKING
                              • PERSONALized GROUP WEB PAGE
                              • PETS (Policy)
                              • PIANOS
                              • POST-CONVENTION MEETING
                              • POST EVENT REPORT
                              • POSTING OF EVENTS
                              • PRE-CONVENTION MEETING
                              • PRINTING SERVICES
                              • PRODUCTION GUIDELINES
                              • PUBLIC TRANSPORTATION
                              • PYROTECHNICS
                              • RADIOSPAGERSNEXTELS
                              • RECYCLING
                              • REGISTRATION ASSISTANCE
                              • REGISTRATION DESKS
                              • RESERVATIONS RAPID Reservations Automated Processing Input and Delivery System
                              • RESTAURANTSLOUNGES
                              • RESTAURANT RESERVATIONS
                              • RESTROOMS
                              • RESUMES
                              • ROPESSTANCHIONS
                              • SAFESSAFE DEPOSIT BOXES
                              • SECURITY
                              • SHIPPING AND RECEIVING
                                • Shipping from the Hilton
                                  • SHOPPING
                                  • SIGNAGEBANNERS
                                  • SITE INSPECTIONPRE-PLANNING
                                  • SMOKING
                                  • SOUND SYSTEM
                                  • SPECIAL MEAL REQUESTS
                                  • SPORT
                                  • STORAGE
                                  • SUITES
                                  • Sustainability
                                  • TAXES
                                  • TAXICABS
                                  • TELEPHONESTELECOMMUNICATIONS
                                    • Dial ldquo9rdquo line
                                    • Dedicated Analog Phone Line
                                    • DID Lines
                                      • Type of Call Instructions Rates
                                        • Video Teleconferencing
                                          • TENTS
                                          • THEME PARTIES
                                          • TOURSSIGHTSEEING
                                          • TUXEDOSFORMAL WEAR
                                          • VOICE MAIL
                                          • WEATHER
                                          • WHEELCHAIRS
                                          • WIRED PAYMENT
                                          • WORSHIP SERVICES
                                          • ZIP-OUT CHECKOUT
                                          • Hilton Clearwater Beach
                                          • Credit Card Payment Authorization Form
Page 10: Hilton Clearwater Beach Meeting & Event Resource Guide

10

Tiki Bar Our Tiki Hut provides a fun playful setting to enjoy your favorite beverages while relaxing directly on the beach Open daily weather permitting from 1100 am ndash 730 pm Beach Attire

Coasters Lounge Stop by this laid back Lounge for your favorite libation while watching spectacular sunsets morning coffee bar light lunch appetizers and late night menu available Open daily from 600 am ndash 1200 am weekends until 100 am Casual attire

11

Clearwater Beach Club Our Breezy Hideaway is among the best Whether itrsquos sun or shade cruising the wave tops or snorkeling the depths below the Hilton Clearwater Beach is your choice for oceanfront recreation Escape to our beachfront hotel -- where the friendly staff at our Beach Services Desk will help chart your course to paradise From complimentary towels and umbrella and cabana rentals to the only beachfront food and beverage service in the Clearwater area we work hard so you never have to Forgot something Head to our Beach Club Shop for snacks beverages ice cream sunscreen sunglasses beach and water toys cameras koozies visors totes t-shirts and more Beach Club membership is optional and offers a great deal which includes

bull Daily beach chair and umbrella usage including ldquosunsetrdquo rentals bull Savings on Fun Ride rentals water sports rentals Fun Factory activities for kids

and Beach Shop Merchandise bull Daily cocktail specials offered in hotel restaurants the cocktail lounge and the

Tiki Bar bull Discount on all dinner entreacutees and breakfast buffet bull Discount on sunset picnic basket dinner

Cabana rentals available Available all day or just for the afternoon rental available at $2500 and options include Beach Rentals - Full Day ndash 9 am - 5 pm

bull 2 Chairs with Umbrella bull 2 Chairs with Cabana

Beach Rentals - Half Day ndash 1 pm ndash 5 pm

bull 2 chairs with umbrella bull 2 chairs with cabana

12

RESOURCE INFORMATION A Advertising Opportunities Affiliates Airline Information Amenities Americans with Disabilities Act (ADA) AudioVisual Automated Teller Machines B Baby-Sitting Services Balloons Banks Banquet Beverage Selection Banquet Curfews Banquet Equipment Banquet Menu Selection Banquet Terms and Conditions Bell Services Billing Box Lunches Business Center BusBus Companies C Car Rental Agencies Cash Paid Outs Cash Paying Guests Changing FacilitiesDay Use Check Cashing Privileges Check-In and Checkout Coffee Maker Concierge Credit Cards Credit Policy Currency Exchange

13

D Decorations Destination Management Companies (DMC) Deposits Diagrams Dietary Requirements Directions to the Hotel Doctors on Call Drug Stores Dry Cleaning E eEvents Electrical Elevators Emergency Procedures Entertainment Environmental Commitment Executive Meeting Packages Exhibits F Fax Machines Fax Numbers Fire Codes Fitness Center Flags FloralFlorist Freight Elevator G Gift Certificates Gift Ideas Golf Course Information Gratuities Group Reservations Identification Program (GRIP) Group Check-In Arrival and Departures Guest List Manager Guest Rooms Guest Room Deliveries Guest Service Hotline

14

H Hair Salon Heat Hospitality Desks Hotel FactsHistory Hotel Map Housekeeping I In Conjunction With (ICWrsquos) Indemnification In-Room Dining InterpretationTranslation Services Internet Services J K Key Cards Key Hotel Contacts Kosher L LaundryValet Limousine Services Linen Selection Liquor Laws Load-InLoad Outs (Production Decor amp Staging) Loading Dock Local Information Lost and Found Luggage Storage M Manager on Duty (MOD) Mail Services Master Accounts Medical FacilitiesServices Meeting Room Capacities Meeting Room Deliveries Meeting Room Rental Meeting Room Set Standard MusicMusicians N NewspapersPublications

15

O Office EquipmentSupplies Off Premise Catering P Package Room Parking Personalized Group Web Page Pets (policies) Photography Pianos Pools Porterage Post-Convention Meeting Post Event Report Posting of Events Pre-Convention Meeting Printing Services Production Guidelines Public Transportation Pyrotechnics Q R RadiosPagersNextels Recycling Registration Assistance Registration Desks Reservations (RAPID) RestaurantsLounges Restaurant Reservations Restrooms Resumes Robes RopesStanchions

16

S SafesSafety Deposit Boxes Security Shipping and Receiving Shopping SignageBanners Site InspectionPre-planning Smoking Sound System Special Meal Requests Sport Storage Suites Sustainability T Taxes Taxicabs TelephonesTelecommunications Tents Theme Parties ToursSightseeing TuxedoFormalwear U V Voice Mail W Weather Wheelchairs Wired Payment Worship Services X Y Z Zip-Out Checkout

17

ADVERTISING OPPORTUNITIES The hotel offers groups and their affiliatersquos opportunities to sponsoradvertise during the specified dates of the meetingexhibit Your Event Services manager will provide detailed information and can discuss other ideas not listed below Logo products eg keycards cocktail napkins to go lunch boxes etc Video Channel Plasma Screens BannersSignage

Back to Resource Information AFFILIATES Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space will work directly with our Event Services Department All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all affiliates should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the CateringEvent Services Department to set up food beverage and billing arrangements Back to Resource Information AIRLINE INFORMATION Airport Information The nearest airport is the Tampa International Airport located 20 miles approximately 30-35 minutes from Hilton Clearwater Beach wwwtampaairportcom

Airline Handled By Airside

Ticketing amp

Baggage Claim

Curbside Check-in Phone

Air Canada

E RED N (888) 247-2262

Air Tran

A RED Y (800) AIRTRAN

Air Wisconsin

F BLUE Y (920) 739-5123

American

F BLUE Y (800) 433-7300

18

Atlantic Southeast

Airlines Delta E BLUE N (800) 221-1212

British Airways

F RED N (800) 247-9297

Cape Air

Continental A RED Y (800) 525-0280

Cayman Airways

F RED N (800) 422-9626

COMAIR

Delta E BLUE Y (800) 221-1212

Continental Airlines

A RED Y (800) 525-0280

Continental Connection

Continental A RED Y (800) 525-0280

Continental Express

Continental A RED Y (800) 525-0280

Delta Air Lines

E BLUE Y (800) 221-1212

Freedom Airlines

Delta E BLUE N (800) 221-1212

Frontier

Continental C RED N (800) 432-1359

Gulfstream International

Continental A RED Y (800) 525-0280

Jet Blue

A BLUE Y (800) 538-2583

KLM

E BLUE Y (800) 225-2525

Spirit C RED N (800) 452-2022

19

Midwest Airlines

Republic Airways

US Airways F BLUE Y (800) 428-4322

Southwest Airlines

C RED Y (800) 435-9792

Spirit Airlines

C RED N (800) 772-7117

Sun Country Airlines

(seasonal) Delta E BLUE N (800) 359-6786

United

E RED Y (800) 241-6522

US Airways

F BLUE Y (800) 428-4322

WestJet

F RED N (800) 538-5696

Back to Resource Information

20

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left Super Shuttle provides door-to-door airport shuttle transportation throughout the United States wwwsupershuttlecom AMENITIES The Room Service department is happy to service your group gift and amenity needs You may choose from the list of amenities below or advise your CateringEvent Manager of your specific preferences or budgeting guidelines All amenity pricing excludes state sales tax gratuity and delivery fee Room service gratuity is currently 18 For a standard delivery the fee is $300 Back to Resource Information AMERICANS WITH DISABILITIES (ADA) The Hotel represents that the Hotel facilities being rented or reserved by you including guest rooms common areas and transportation services are and will be in substantial compliance with applicable public accommodation obligations under the Americans with Disabilities Act You agree that one week in advance of your event you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space You agree that you will be responsible for the procurement and payment of all charges for any and all auxiliary aids We will upon your request furnish you with the names of businesses you can contact to obtain these aids You also agree to be responsible for compliance with the ADA in the set up and conduct of meetings for your event Back to Resource Information AUDIOVISUAL We have chosen Presentation Services as our Event Technologies provider They share our dedication to customer service and have the technical expertise to meet your audio visual needs They may be reached at 727-446-7741 Back to Resource Information AUTOMATED TELLER MACHINES There is an ATM conveniently located on the lobby level by the Executive Meeting Room There is also an ATM located right across the street at the Suntrust Bank Back to Resource Information

21

BABY-SITTING SERVICES The following childcare companies are licensed bonded insured and CPR trained Parents should arrange directly with the company selected None of the babysitting agencies are affiliated with the hotel and as such the hotel is not responsible for the services rendered by these agencies The fees for babysitting services vary by vendor and holiday rates may also apply Direct payment is required to the vendor No room charges or master billing for babysitting services is permitted Nannies who care wwwnannieswhocarecom 1-866-931-1333 Back to Resource Information BALLOONS There is a $2500 clean up fee for the use of helium balloons We do not allow helium balloons outside on our deck due to environmental concerns All helium tanks must be in an approved safety stand or cart There must be prior written approval for the use of all displays andor decorations proposed by guest Please see the Banquet Event Order (BEO) for other specific contractual information Back to Resource Information BANKS Southtrust Bank 130 Island Way Clearwater Beach FL (727) 441-8467 Southtrustcom Mon-Thurs 9am ndash 4pm

Fifth Third Bank 100 Island Way Clearwater FL (727) 449-1311 53com Mon-Fri 9am - 5pm

Bank of America 122 Island Way Clearwater FL (727) 447-3928 Bankofamericacom Mon-Thurs 9am ndash 4pm

Friday 9am ndash 6pm Friday 9am ndash 6pm SunTrust 423 Mandalay Avenue Clearwater FL 33767 727-447-0058 Suntrustcom Mon-Thurs 9am ndash 4pm Friday 9am ndash 6pm Back to Resource Information BANQUET BEVERAGE SELECTION The Hilton Clearwater Beach offers a choice of standard and premium beverages on banquet bars The following is a list of beverages currently offered by our beverage department for banquets As the availability of some of the items vary this list may or may not be complete and is subject to change Specialty items are available upon request

22

All banquet bars serve wines by the glass domestic and imported beers soft drinks juices mineral water and non-alcoholic beers and wines Blended drinks and champagne by the glass are available upon request Back to Resource Information BANQUET CURFEWS There is an outdoor function curfew of 1100 pm In accordance with State of Florida liquor laws all alcoholic beverage sales will begin at 1100am and conclude at 200am Back to Resource Information BANQUET EQUIPMENT Items in our banquet inventory are for your use at no additional charge Any equipment requested not in inventory which have associated costs will be passed on to your group For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information BANQUET MENU SELECTION We request that banquet menus room arrangements and other details pertinent to your convention be submitted to your CateringEvent Manager 30 days prior to your conference date We are happy to custom design menu proposals for your group and assist in selecting the proper menu items and program arrangements to ensure a successful event Specialty and theme parties may be designed to meet your particular needs Special meal requests can be accommodated Please advise your CateringEvent Manager in advance with any special dietary requirements Back to Resource Information

23

STANDARD BANQUET TERMS AND CONDITIONS 1 ASSIGNMENTCONFIRMATION OF FUNCTION SPACE The function space assigned indicates the space is tentatively being held and will be held on a definite basis upon signing of the Event Order (ldquoEOrdquo) The terms and conditions of any group sales or catering sales agreement previously signed regarding this event remain in force and the EO is intended to provide specific functionevent information in support of the original agreement If for any reason the function space reserved is not available for your event you agree that we may substitute space of appropriate size and comparable quality for your event If you plan to print or publish the assigned space please contact us first to confirm the room assignment 2 GUARANTEE OF ANTICIPATED REVENUE At least 72 hours (3 business days) before your event you must inform us in writing of the exact number of people who will attend your event The arrangements set forth on the reserve side of your EO will serve as the final arrangements for your event The services products fees etc as noted will be provided at the time of your event and you will be charged based on the event guarantee that you give us or the number of people indicated at the time you signed the sales agreement or the EO whichever is greater We will not undertake to serve more than 3 more than this guaranteed minimum 3 LABOR CHARGE If the guaranteed number for your event is less than 25 persons we will add a $7500 labor charge to your account This will be used to cover our costs of the event and will not be distributed as a service charge or gratuity to our employees working at your event 4 OVERTIME You agree to begin your event promptly at the scheduled start time and agree to have your guests invitees and other persons vacate the designated event space at the end time indicated on the final EO You further agree to reimburse us for any overtime wage payments or other expense incurred by us because of your failure to comply with these regulations 5 GRATUITY amp SERVICE CHARGE 21 of the food and beverage total plus applicable state or local tax will be added to your account as a gratuity and fully distributed to servers and where applicable bussers andor bartenders assigned to the Event 6 PRICE INCREASES There may be increases in prices due to unforeseen changes in market conditions at the time of your event We will communicate these increases to you in advance We will require written confirmation that you agree to pay these increased prices Alternatively we at our option may in such event make reasonable substitutions in menus and you agree to accept such substitutions 7 SET UP CHARGES Should extensive meeting room set-ups or elaborate staging be required there will be a set-up charge to cover Hotel costs and additional labor If equipment is necessary that exceeds Hotelrsquos inventory then you agree to pay for the cost of renting this additional equipment You agree to indemnify us for any damage caused to any Hotel property as a result of drayage related to your event whether caused by you your agents employees or contractors

24

8 OUTSIDE FOOD AND BEVERAGE Due to state law you may not bring into the Hotel alcoholic beverages You must obtain prior approval from us before you bring in any food or non-alcoholic beverages from outside sources A Hold Harmless Agreement and Liability Insurance are required if food or beverage products not purchased and served by Hotel staff are brought in for consumption by your guests Service fees will apply to any outside food or beverage served in our function space regardless if Hotel labor is required 9 AUXILIARY AIDS The Hotel represents and you acknowledge that the Hotel facilities being rented for you including guest rooms common areas and transportation services will be in compliance with our public accommodation requirements under the Americans with Disabilities Act You agree that you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space at least two weeks prior to your event You agree to pay all charges associated with the provision of such aids by the Hotel 10 PROMOTIONAL CONSIDERATIONS We have the right to review and approve any advertisements or promotional materials in connection with your function which specifically reference the Hilton name or logo Hilton does not offer or accept any terms or conditions which provide commissions rebates HHonors points or other forms of compensation related to revenue for food beverage room or equipment rental 11 CANCELLATION You may cancel this Agreement only upon giving written notice to us The parties agree and understand that in the event of a cancellation our actual damages would be difficult to determine Therefore you agree to pay the liquidated damages outlined in your sales agreement if any or the guarantee amount as set forth in paragraph 2 whichever is greater As products and services must be purchased and scheduled in advance notification seven (7) business days or less before the event will require all charges (including labor and service fees rentals and applicable taxes) for the final guarantee or contracted number of guests will be charged Additional damages may be owed for cancellation of your sleeping room contract 12 CONDUCT OF EVENT Group agrees to comply with all applicable federal state and local laws including health and safety codes and federal anti-terrorism laws and regulations including compliance with the provisions of 29 CFR part 470 and our rules copies of which are available from the hotelrsquos sales department Group agrees to cooperate with Hotel and any relevant governmental authority to ensure compliance with such laws You assume full responsibility for the conduct of all persons in attendance at your event and for any damage done to any part of our premises during the time of your event Should you require any rigging services for this event all such services must be arranged through the in-house AV provider or the Hotel and you will be responsible for all costs associated therewith Back to Resource Information

25

BELL SERVICES Our bell services department is responsible for the movement of your luggage and the delivery of all non-food and beverage amenities and golf bag handlingstorage Porterage charges will be set forth in your contract The current rate is $400 per person plus state tax and is subject to change Departure notices and bag pulls should be coordinated with your CateringEvent Manager Back to Resource Information BILLING Should you require a master account for billing purposes please complete and return our credit application Upon approval master accounts will be assigned per your instructions Please be sure to advise your CateringEvent Manager in advance for any specific instructions on how you would like your bill organized We recommend on-site daily review with the Group Billing Coordinator Back to Resource Information Back to Resource Information BOX LUNCHES Box lunches are available through the banquet department We can help you create your own customized lunch If you wish to order box lunches for your group your CateringEvent Manager will arrange the order for you and provide delivery to your specified location on the property Back to Resource Information BUSINESS CENTER Whatever your business needs are they can all be accommodated through our in-house Business Center Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested In order to address your specific grouprsquos needs please refer to the Business Center or discuss them with your CateringEvent Manager Whether you require a fully operational office setup on property or various limited services the Business Center is designed with everyonersquos needs in mind Business hours are 24 hours

26

For large quick printing or copying jobs we recommend calling Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl(727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm

Kinkos Copies Fedexcom 23250 US 19 North Clearwater FL (727) 726-5888 Monday-Sunday 24 hour operation

Sunday 1200pm-600pm Fastsigns 17948 US 19 North Clearwater FL (727)-797-1177 249fastsignscom Monday-Saturday 830am-530pm Back to Resource Information BUSBUS COMPANIES Martz First Class Coach 4783 37th Street North St Petersburg FL 33714 800-282-8020 or 727-526-9086 Fax 727-522-5548

Jolley Trolley Transportation wwwthejolleytrolleycom 483 Mandalay Avenue Clearwater (727) 445-1200

Back to Resource Information CAR RENTAL AGENCIES Following are the three Hilton Clearwater Beach preferred companies their locations and contact numbers Hertz Rent-A-Car 800-654-3011 Local phone number 727-517-2665 Locations 1201 Gulf Blvd Clearwater Beach FL Hours Mon-Fri 900 am-500 pm Sat 900 am-100 pm Sun CLOSED

Avis Rent-A-Car 800-321-3712 Local phone number 727-442-4119 Locations 801 Cleveland Street Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-300 pm Sun 900 am-100 pm

Budget Rent-A-Car 800-527-0700 Local phone number 727-669-3773 Locations 28880 US 19N Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-400 pm Sun 900 am-100 pm

Enterprise Rent-A-Car 800-261-7331 Local phone number 727-446-1125 Locations 1200 Court Street Clearwater FL Hours Mon-Fri 730 am-6 pm Sat 900 am-1200 pm Sun Closed

Back to Resource Information CASH PAID OUTS Please contact your CateringEvent manager for specific cash paid out information Back to Resource Information CASH PAYING GUESTS In the event a hotel guest does not have a major credit card to secure hisher room the Hilton Clearwater Beach will require full payment in advance for room and tax charges In addition there will be a $7500 per day refundable deposit for incidental charges If the guest does not wish to establish credit for incidental charges the guest room phone will be restricted to room-to-room calls All room folio charges from the Food and Beverage outlets and movie charges will also be restricted Back to Resource Information CHANGING FACILITIESDAY USE Please contact your CateringEvent Manager regarding our changing facility located on the third floor This facility includes 1 Full Bathroom furnished with towels and toiletries and a changing area There may be a half-day rate charged The hours of guest room availability for day use will depend on occupancy of the hotel Back to Resource Information CHECK CASHING PRIVILEGES Gold and Diamond member guests may cash checks up to $5000 at the Front Office The check must be imprinted with the guestrsquos name and address and made out to Hilton Clearwater Beach Identification may be required Back to Resource Information CHECK-IN AND CHECKOUT Hotel check-in is 400 pm and check-out is 1100 am (All guests arriving before 400pm will be accommodated as rooms become available Our Guest Service Department can arrange to check luggage for those guests arriving early when rooms are not available and for guests attending functions on departure day)

28

Early Departure Your guests will have the opportunity to confirm their departure date at check-in Once this departure date has been confirmed there will be an early departure fee assessed in the event the guest departs prior to their confirmed departure date Late Departure Late checkouts are available upon request and subject to availability Please contact the Front Desk directly to discuss availability and associated fees Satellite Check-In Satellite check-in is available The following conditions must be met in order to be eligible for consideration arrival manifest provided 14 days in advance of major arrival The success of a satellite check-in is very dependant on the hotels occupancy the evening before and flow of your arrival manifest Your CateringEvent Manager will be able to discuss these issues in more detail to determine if this is the correct solution for your arrival Zip Checkout With zip checkout your room folio is provided at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 50 to check-out Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Kiosks The Hilton Clearwater Beach offers Kiosk check-in and checkout as a convenience to our guests Our kiosks are user friendly and accept credit or HHonors cards Guests are able to retrieve room keys at check-in and a printed folio at checkout Back to Resource Information COFFEE MAKER All of our guest rooms provide coffeemaker with free gourmet coffee and tea Back to Resource Information CONCIERGE Our knowledgeable ConciergeBell Staff takes pride in meeting guestrsquos needs Please contact the Concierge for assistance with transportation activities restaurants or additional special needs The ConciergeBell Staff are located on the Ground Level daily from 600 am to 1100 pm After hours please contact the Front Desk Back to Resource Information CREDIT CARDS The Hilton Clearwater Beach accepts most major credit cards including American Express Discover Visa Master Card amp Diners Club Back to Resource Information

29

CREDIT POLICY Unless you have established credit in advance with us you will pay the entire contract price in cash or by certified check at least three business days prior to your function or by personal bank check two weeks prior to your function If you would like to establish credit please contact your CateringEvent Manager Back to Resource Information CURRENCY EXCHANGE Del Sol of Clearwater 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039 Back to Resource Information DECORATIONS Please contact your CateringEvent Manager for a description of items available as well as complete party package menus We are happy to suggest ideas on novel favors souvenir menus printed programs creative ice carvings theme food presentations and room accent decor and specialty linens We are not responsible for any loss or damage to property belonging to you or your attendees and do not maintain insurance covering it All displays andor decorations will be subject to our written approval and we reserve the right to contract and charge for hotel staff to provide the labor for any installations or removals of such Back to Resource Information DESTINATION MANAGEMENT COMPANIES (DMC) Preferred vendors that have successfully worked with the hotel are listed below for your reference

(813) 600-5763 office (813) 315-6379 fax 4302 Henderson Boulevard Suite 107 Tampa FL 33629 wwweventionsflcom

Destination Tampa Bay 651 Channelside Drive Suite 207 Cruise Terminal 2 (1st Floor Lobby) Tampa FL 33602 Phone 813-514-0770 Fax 813-514-0773

Back to Resource Information

30

DEPOSITS Required group Cash Deposits are outlined in your sales contract Cash Deposits may be made at anytime throughout your stay and placed to your master account balance Full pre-payment of room and tax is required for guests not wishing to utilize a credit card upon check-in Back to Resource Information DIAGRAMS Diagrams are available on our website or contact your CateringEvent Manager Back to Resource Information DIETARY REQUIREMENTS Our Chef will provide meals for your attendees with special dietary requirements Please advise your CateringEvent Manager if a special meal is required Back to Resource Information DIRECTIONS TO THE HOTEL

From The North Take I-75 South to 275 South Exit onto Highway 60 West toward Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The South Take I-275 North to Roosevelt Blvd West to Bayside Bridge turning right (going North) Turn left on Highway 60 Gulf to Bay At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The East Take I-4 West to I-275 South to Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left

Back to Resource Information DOCTORS ON CALL Please contact Guest Service for a list of Doctors on Call by dialing extension 153 Back to Resource Information

31

DRUG STORES CVS Pharmacy 467 Mandalay Ave Clearwater Beach FL Tel 727-447-6429

Walgreens 660 S Gulfview Blvd Clearwater Beach FL 33767 (727) 443-2393

Back to Resource Information DRY-CLEANING ndash SEE LAUNDRYVALET Laundry services are available by dialing extension 153 Monday thru Saturday garments picked up prior to 900 am are returned to guests by 600 pm the same evening Closed Sundays amp Holidays Back to Resource Information eEVENTS Hilton Familyrsquos online booking channel for small groups and meetings Back to Resource Information ELECTRICAL The Engineering Department provides assistance with all your mechanical and electrical needs Please contact your CateringEvent Manager if you require an electrical services request form to secure additional power andor labor services All requests for power requirements are to be communicated to your CateringEvent Manager A complete production package is also available through your CateringConvention Services Manager Please see forms for pricing and ordering Back to Resource Information ELEVATORS The hotel has 5 guest elevators located in 3 areas the main entrance and lobby area and 2 elevators in banquet foyer area All elevators access the 9 floors of the hotel Back to Resource Information EMERGENCY PROCEDURES The Hilton Clearwater Beach is fully prepared to handle different types of situations to assist our guests The following is information on our emergency procedures bull The hotel internal emergency number is 0 or 911

bull The hotel has an emergency response team 24 hours a day In the event of an emergency calling the emergency number 0 will initiate the appropriate response

bull Paramedics Fire Department and the Police Department are all located approximately 3 to 5 minutes from the hotel

32

bull Our Security Department as well as a small number of other employees are trained in CPR and First Aid

bull Emergency evacuation routes and procedures are located on the inside of all guest room doors

Nearest Emergency Room Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Nearest Hospital Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Back to Resource Information

ENTERTAINMENT The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to assure satisfaction and secure the best local national and international talents The city requests that outdoor entertainment begin no earlier than 1000 am and end no later than 1100 pm Please contact your CateringEvent Manager for assistance in booking entertainment Back to Resource Information ENVIRONMENTAL COMMITMENT At Hilton Hotels Corporation protecting the Environment is a top priority Responsible environmental activity is good for both our business and the community Hilton has developed a comprehensive company-wide policy to promote business practices that help preserve the environment We provide guidelines for all of our facilities and our goals are to ldquoReduce ndash Reuse ndash Recyclerdquo as much as we can Help us to preserve the remarkable habitats and beautiful beaches that surround the Hilton Clearwater Beach The hotel is committed to safeguarding our environment through consistent water conservation energy efficiency waste reduction and clean air practices We invite you to join in our Be Green initiative and experience the many ways in which we are giving back to our planet including

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information

33

EXECUTIVE MEETING PACKAGES THE HILTON APPROACH TO ONLINE MEETING PLANNING Let the Hilton Clearwater Beach whisk you and your guests away to the shores of the Gulf of Mexico and allow the typical hassles of event planning melt away Enjoy a quick easy hassle-free experience when you take advantage of our new e-Events service and plan your entire meeting from one easy-to-use website A simple click of the mouse will allow you to book blocks of 5 to 25 rooms take care of food and beverage services reserve av equipment or choose a venue Once reserved rooms may be paid for separately by each group member or by one person This online tool is just one of the many ways the Hilton Clearwater Beach Resort will ensure success for your Small Group Event Book now with e-Events and allow the typical corporate settings to yield to swaying palms brilliant white sand and warm ocean breezes

bull One-stop shopping for 5 - 25 guest rooms per night food amp beverage and function space

bull Simple price quotes and online contract bull No phone calls or negotiations necessary bull Instant confirmation bull 247 access to up-to-the-minute information bull View and manage reservation details for your attendees bull Book rooms directly for your guests

After you book take advantage of other tools designed to make your Small Group Event easy Create a Personalized Group Web Page where you can publish details above your meeting agenda Use Guest List Manager to view print or download your attendee list and review current room reservations For groups requiring more than 25 guestrooms please click here for an Online Request for Proposal Back to Resource Information EXHIBITS Please request the hotelrsquos Exhibit Resource Guide from your Event Services Manager Back to Resource Information FAX MACHINES Business Center or Front Desk will be able to assist with your fax needs Back to Resource Information FAX NUMBERS For Guests (727) 461-0610 CateringConvention Services office (727) 461-1768 Sales office (727) 446-1583 Reservations office (727) 446-2904 Back to Resource Information

34

FIRE CODES The following are a few general regulations that typically fall under local fire authoritiesrsquo specifications They should be considered when planning and coordinating space decorations etc in the ballrooms and meeting rooms as well as all other applicable laws codes and regulations Where exits are not immediately accessible from an open floor area safe and continuous passageways aisles or corridors shall be maintained leading directly to every exit and shall be so arranged as to provide convenient access for each occupant to at least two exits by separate ways of travel The aisle needs to be as wide as or wider than the exit to which they are leading There will not be any setup permitted in front of any exit doors Staggering of dining tables is not permitted All room sets must be in compliance with the local Fire Department regulations pertaining to occupancy load mandatory aisles and ceiling clearance fire exits Any event which has vehicle displays fog machines fueled cooking demonstrations laser exhibits (including tabletop) or extensive productions with staging and props must have a certified permit from the local Fire Marshall All associated fees for permits floor plan approval and stand-by fire watch are your responsibility and final approved copies must be received at least three days prior to the event Every required exit exit access or exit discharge shall be continuously maintained free of all obstructions or impediments to full instant use of fire or other emergency No furnishings decorations or other objects shall be placed so as to obstruct exits access thereto egress there from or visibility thereof Hangings or draperies shall not be placed over exit doors or otherwise located as to conceal or obscure any exit Mirrors shall not be placed on exit doors Mirrors shall not be placed in or adjacent to any exit in such a manner as to confuse the direction of the exit No open flame devices shall be used in any meeting rooms When necessary for ceremonial or religious purposes the fire marshal having jurisdiction may permit open flame lighting under such restrictions as are necessary to avoid danger of ignition of combustible materials or injury to occupants Any furnishings decorations and stage settings shall be fire retardant treated and must display certificate of proof Local fire authorities in advance of event set-up shall approve all extensive production plans Distance between tables must be equal to or greater than the required aisle width plus 19rdquo for chairs on one or 38rdquo for chairs on both sides It is ultimately the grouprsquos responsibility to ensure that your event complies with all applicable laws including but not limited to fire and safety codes rules and regulations

35

Please contact your CateringEvent Manager for detailed information regarding Fog Machines Lasers etc Back to Resource Information FITNESS CENTER Hilton Fitness by Precorreg offers the essentials for your workout cardio with personal TV screens and headphones free weights water courtesy towels and room to stretch Our Precorreg Fitness Center is located on the 3rd floor with access by room key Hours of Operation Open 24 hours ages 16 and older Back to Resource Information FLAGS Our Banquet Department currently has two United States flags and two Florida State flags in inventory If you require additional flags please discuss rental costs with your CateringEvent Manager Back to Resource Information FLORALFLORIST Please consult your CateringEvent Manager for assistance with a proposal for your special event or for a list of preferred florists Back to Resource Information FREIGHT ELEVATOR The Freight Elevator services the back service hall and ballroom areas form the second level stop Single Freight Elevator with interior dimensions of lt80rdquogtL x lt56rdquogtW x lt84rdquogtH Door measurement of lt42rdquogtW x lt84rdquogtH Back to Resource Information GIFT CERTIFICATES A gift certificate is a wonderful way to reward your attendees staff or sporting event winners Gift certificates are available for purchase through Executive Office and are designated for restaurants lounges and guest room charges Gift certificates are not honored at our retail shops however purchases may be made in certain retail shops and signed to the guest room A gift certificate can be used as a credit to the guest room account Please contact your CateringEvent Manager for further details Back to Resource Information

36

GIFT IDEAS httpwwwhiltontohomecom - The Hilton Serenity Collection httpwwwhiltoncorplogowarecomrep=hilton - Olympic Merchandise httpwwwwaldorfcollection-hotelsathomecomhomehtml - The Waldorf Collection Back to Resource Information GOLF COURSE INFORMATION These Four Golf Courses offers you the very best Scenic fairways rolling greens and beautiful sweeping views The courses are open to the public Transportation for your group can be arranged through your CateringEvent Manager in advance Golf Course Information Clearwater Country Club paulaccctampabayrrcom 525 N Betty Lane Clearwater FL 33755 (727) 446-224

Clearwater Country Club course originally designed by Herbert Strong in 1920 has weathered several redesigns At par 726010 yards from the white tees it remains a short course of average difficulty However the greens are small and the fairways are plagued by sand traps and there is occasional water Only one of the par 5s tops 500 yards The par-4s with one exception are under 400 yards long from the blue tees (6231 yards) The par-3s are varied from long to short This is a semi-private golf course Only soft spikes are allowed The Belleview Biltmore Golf Club belleviewbiltmorecomgolf 1501 Indian Rocks Road Belleair FL 33756-1465 (727) 581-5498 Features 18 championship holes of championship golf Extensively restored to the classic Ross design the course has a reputation for its challenging but also forgiving design For your convenience the Belleview Biltmore Pro Shop carries a complete selection of golf accessories and apparel club and shoe rentals are available to meet the golf attire and shoe requirements Our Golf Professional is happy to assist you with the planning of your groups golfing events The Belleview Biltmore Golf Academy As one of Floridas best playing professionals Bill Shriver has played in four PGA Tour Events the Buy Com Tour and has been named the North Florida PGA Player of the Year in 1999 While directing golf schools in

37

Florida Bill has had the opportunity to compete against and coach professional golfers With the extensive teaching and playing experience of Shriver and McClanan Maser its a winning combination to the Belleview Biltmore Golf Academy The course opens at 700 am daily and tee-times are required Complimentary transportation every hour on the hour to our Golf and Beach Club Innisbrook Golf and Country Club 36750 US Highway 19 North Innisbrook FL 34684-1239 Tel (727) 942-2000

The newly renovated Innisbrook is simply one of Americarsquos most celebrated Florida golf resorts Not only do we consistently receive top accolades ndash including Golf Magazinersquos ldquoTop 100 You Can Playrdquo and Golf Digestrsquos ldquoTop 75 Golf Resorts in Americardquo ndash we also host an annual PGA Tour championship and the LPGA Legend Tourrsquos first major

Wersquore home to four outstanding layouts ndash all designed by the innovative and imaginative architect Lawrence Packard ndash including the top-rated Copperhead course which welcomes the worldrsquos finest players each March when the PGA TOUR visits Innisbrook for the Transitions Championship727) 942-2000

Back to Resource Information GRATUITIES Informally known as tipping in the United States tipping is voluntary Tips are supposed to be rewarded for services performed as well as a supplement to an employees income (gratitude) Recommendations for housekeeping - $100-200 per day Bellman - $100 per bag and discretionary for above and beyond services provided for you Disclosure all gratuities not outlined in the contract are discretionary Back to Resource Information GROUP RESERVATIONS IDENTIFICATION PROGRAM (GRIP) Manage room blocks proactively with automated cross-reference of group registration lists against hotel reservations Automates the process of all reservations booked within or around an associated

group block Reduces exposure to attrition Ability to monitor booking pace No charge ndash itrsquos FREE

Back to Resource Information GROUP CHECK-IN ARRIVALS AND DEPARTURES The Hilton Clearwater Beach has a specially designed group entrance to accommodate the needs of your group It has a porte-cochere and ample room for bus loading and unloading It is also conveniently located near the ballrooms and meeting rooms This

38

area may be reserved and set up for satellite check-in and convention registration depending on your arrival pattern All coach arrivals will be directed to the group entrance as the front entrance becomes easily congested and large movements can be more efficiently accommodated at the group entrance Your guests will be asked to remit credit or a cash deposit upon arrival for their incidental charges unless we have agreed to accept a letter of guarantee from your organization and it is on file at time of check-in If your guests are arriving via group transportation and an arrival manifest has been supplied we will be happy to have all of the rooms assigned in advance and key packets prepared If your guests will be arriving at scattered times throughout the day with no transportation arrangements made or arrival manifest we will assign rooms on a first-come first-serve basis Back to Resource Information GUEST LIST MANAGER An on-line tool provided by Hilton to group customers that allows them to manage their grouprsquos reservations on-line and provides on-line guest list information Back to Resource Information GUEST ROOMS The hotelrsquos current bedding breakdown is as follows 185 King 231 QueenDoubles Florida state law and local enforcement of national fire codes mandate that there is a maximum of four guests per room (adultschildren) Hilton is pleased to present ldquoThe Serenity Collectionrdquo todayrsquos premier bedding package including pillow top mattress and luxury linens Did you enjoy your nightrsquos sleep Visit wwwpacificcoastcom to order your own Serenity bed Back to Resource Information GUEST ROOM DELIVERIES Bell Services delivers non-food or packaged deliveries to the guest rooms The charge for deliveries is as follows under the door - $200 per envelope and deliveries inside the room - $300 for the first item amp $100 for each additional item Back to Resource Information

39

GUEST SERVICE HOTLINE Guests with specific needs or requests may pick up a house phone and dial extension ldquo55rdquo for the Hilton hotline Our banquet hotline is ldquo156rdquo for banquet needs or requests Hilton reservation hotline 1-800-753-3954 Dial ldquo0rdquo for any other requests and our hotel operator will direct you to the appropriate hotel contact Back to Resource Information HAIR SALON Sharmaines Salon amp Day Spa 483 Mandalay Avenue Suite 206 Clearwater Beach FL 33767 Phone (727) 447-2025 infosharmainescom Hours of Operation Mon 9-4 Tues 9-6 Wed Thu Fri 9-8 Sat 9-6 Sun 10-3

Salon South Beach 781 Bayway Boulevard Clearwater Beach FL 33767 Phone (727) 444-4551 Salonsouthbeachcom Hours of Operations Tues ndash Sat 9-5

Back to Resource Information HEAT HEAT (Hilton Environmental Analysis and Tracking) is our internal measurement system to collect analyze and track environmental and social performance at our property as well as our brands globally In so doing we are able to integrate sustainability as a core performance metric and drive economic and social returns Your CateringEvent Manager can share detailed information Back to Resource Information HOSPITALITY DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks can be located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next dayrsquos use Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information

40

HOTEL FACTSHISTORY The following is a fact sheet for the Hilton Clearwater Beach Location Clearwater Beach FL Address 400 Mandalay Avenue Telephone 727 461 3222 Facsimile 727-461-0610 Reservations 1-800-HILTONS Website Hiltonclearwaterbeachcom Managed By Hilton Corp Opened 1980 Renovated 2008 Back to Resource Information HOTEL MAP Attendees may receive a map in their key packet when they arrive at the hotel Your CateringEvent Manager can customize the map for your guests to state your group name and show locations and directions for your special functions at $200 each Back to Resource Information HOUSEKEEPING Daily housekeeping services which consists of general cleaning take place between 800 am and 600 pm Should one of your guests require special times of service requests may be made directly with Housekeeping or your CateringEvents Manager The suggested housekeeping gratuity is $100 per day Some groups may have the gratuity rate predetermined in the contract and billed to the master account Each guest room is provided with several special service amenities either at no charge or for a nominal fee These items include an iron and ironing board coffee makers hairdryers in-room safe bathshower amenities and extra pillows Additional bedding available for children cribs and roll-aways Please note there is a maximum of four persons (including children) allowed per room Turn-down services include Daily Exchanging of Linens and Towels amp Turning-down bedding Back to Resource Information IN CONJUNCTION WITH (ICWrsquoS) Any group hosting an In-Conjunction With Event is solely responsible for all charges and activities The hosting convention must authorize all arrangements for meeting space assignments food beverage etc Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space and separate billing are subject to credit approval

41

All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all ICWrsquos should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the Catering Department to set up food beverage and billing arrangements Back to Resource Information INDEMNIFICATION To the extent permitted by law you agree to protect indemnify defend and hold harmless the Hotel Hilton and the Owner and their respective employees and agents against all claims losses or damages to persons or property governmental charges or fines and costs (including reasonable attorneyrsquos fees) arising out of or connected with your function except those claims arising out of the sole negligence or willful misconduct of the hotel Back to Resource Information IN-ROOM DINING Our In-room Dining is open Sunday-Thursday 630 am-1100 pm Friday and Saturday 630 am-1200 am for breakfast lunch dinner snacks and beverage service We are happy to offer convenient doorknob ordering for breakfast service In-Room Dining can be reached at extension 148 in-house A variety of amenities are also available through room service Room service gratuity is 18 and is posted automatically on all checks There is also a delivery fee of $300 per order Back to Resource Information INTERPRETATIONTRANSLATION SERVICES International Technical Translators (727) 461-3437 1180 NE Cleveland St Clearwater FL Back to Resource Information INTERNET SERVICES The Hilton Clearwater Beach provides numerous Internet Services Ibahn is our Internet Service Provider for all guestsrsquo networks and will answer any questions concerning your system Back to Resource Information

42

KEY CARDS Please contact your CateringEvent Manager if you would like keys to any of your meeting office or hospitality rooms If you wish to have a lock changed there will be a $25000 charge per doorper room and you may be required to sign a hold harmless agreement (Customized) KEY CARDS Please contact your CateringEvent Manager if you would like custom keys for your group They are an excellent way to market your organization Back to Resource Information KEY HOTEL CONTACTS The Executive Managing Committee consists of the following people General Manager Bob Walters ext 104 Director of Food amp Beverage George Bentley ext 181 Director of Finance Tommy Lewis ext 121 Director of Rooms Mike Morris ext 195 Director of Engineering Todd Isbell ext 185 Director of Sales and Marketing Joanna Patterson ext 111 Back to Resource Information KOSHER We offer a variety of Kosher Meals to our guests These meals are prepared for us and are ldquoGlatt Kosherrdquo Please ask your CateringEvent Manager for kosher suggestions Back to Resource Information LAUNDRYVALET ndash SEE DRY CLEANING Hilton Clearwater Beach offers coin operated laundry area on the 3rd floor open 24 hours with key access Complete laundry services are also available by dialing extension 153 in-house Garments picked up prior to 900 am are returned to guests by 600 pm the same evening Garments picked up after 900 am will be returned the following day by 600 pm Please note that there is no service on the following Holidays Memorial Day July 4 Labor Day Thanksgiving Day Christmas Day and New Yearrsquos Day Back to Resource Information LIMOUSINE SERVICES Arrangements may be made to have a group VIP transported by our hotel limousine or town car or through an outside service Execucar at wwwexecucarcom is our preferred service and can be reached at 888-479-8545 Our valet department can also arrange limousine transfers and can be reached at ext 154 Super Shuttle can be arranged in advance for transportation back and forth from the airports

43

Juliersquos Limousine 17116 US 19 North Clearwater FL 33764 727-538-5113 Fax 727-538-5113 Julieslimocom

Execucar- Tampa Bay 11901 30th Court North Tampa Bay FL 33716 Tel 888-479-8545 wwwexecucar-tbcom

Back to Resource Information LINEN SELECTION A variety of table linens are available for your various functions If you desire specialty linen or would like quotes on theme-coordinated linens and chair covers please consult your CateringEvent Manager Linen colors White or Ivory Back to Resource Information LIQUOR LAWS The State of Florida has strict liquor laws that must be followed by the Hilton Clearwater Beach Because the hotel is only licensed-authorized to sell and serve alcoholic beverages that were purchased by the Hilton Clearwater Beach no group may bring in their own alcohol to be served in meeting rooms public areas and on our beach The legal drinking age in Florida is 21 Your CateringEvent Manager may provide a copy of some of the applicable State of Florida liquor laws upon request Back to Resource Information LOAD-INLOADOUT (PRODUCTION DEacuteCOR AND STAGING) Please refer to the Production Resource Guide Back to Resource Information LOADING DOCK THERE IS NO LOADING DOCK AT THE HOTEL Special arrangements must be made for all palletized or large shipments The loading area is located in the back drive The hours of operation are from 700 am-700 pm No deliveries or load-inload out between the hours of 700 pm and 600am Please refer to The Exhibit Resource guide for details Clearance to Service Elevator 42rdquoWx56rdquoDx84rdquoH Back to Resource Information

44

LOCAL INFORMATION Busch Gardens - 33 MI - E Captain Memos Pirate Cruise 2 MI SE City Center - 3 MI - E

Clearwater Marina - 02 MI - E Clearwater Marine Aquarium - 1 MI - E Phillies Spring Training - 8 MI - NE

Back to Resource Information LOST AND FOUND It is the policy of Hilton Hotels Corporation to make every effort to return any found property to its rightful owner All found property in the hotel will be recorded stored and disposed of whether it is found in a guestroom public space or any other area of your hotel We will make every attempt to determine the legitimate owner and return the found property If the owner cannot be determined within ninety days (or other time period specified by local law) the found property will be disposed of in accordance with the state law If no local or state law exists or these agencies decline involvement the property shall be returned to the finder This policy does not apply to minor items found on the property such as a toothbrush ladies hosiery cigarettes etc Back to Resource Information LUGGAGE STORAGE Based upon availability a banquetmeeting room may be set aside to store hand carry luggage for individuals leaving later in the day It is requested that the travel staff supervise these items as they will be stored at your own risk Back to Resource Information MANAGER ON DUTY (MOD) For your convenience a manager on duty is available 24 hours a day 7 days a week and can be accessed via the guest service hotline at extension 55 Back to Resource Information MAIL SERVICES Stamps are for sale with our Clearwater Provision Company and can offer basic mailshipping services If you have a large number of items that need to be mailed or require shipping materials we suggest our shipping and receiving department The Clearwater Provision Company Monday - Sunday 7am-9pm Dial - 177 They are located right off of the lobby Complete mail services amp materials

The United States Post Office The Marina 45 Causeway Blvd 727-449-0604 830am ndash 400pm M-F CLOSED Saturday and Sunday

Back to Resource Information

45

MASTER ACCOUNTS See Sales Agreement Back to Resource Information MEDICAL FACILITIESSERVICES Medical Services facilities nearby Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000 3 miles from Hotel Back to Resource Information MEETING ROOM CAPACITIES Please refer to Meeting Space diagram and chart on pages 4 5 amp 6 or consult your CateringEvent Manager Back to Resource Information MEETING ROOM DELIVERIES For small exhibits when a drayage company is not being used standard boxes or packages to and from the exhibit area will be delivered by the hotel bell staff for a charge of $300 itemper move Back to Resource Information MEETING ROOM RENTAL Please contact your Sales Manager or CateringEvents Manager for Meeting Room Rental details Back to Resource Information MEETING ROOM SET STANDARD Standard meeting rooms include the following items

bull Banquet or classroom tables and chairs bull Linens bull Pads and pens bull Ice water bull Lectern

Basic meeting room set up is complimentary Depending upon the extent of the setup requirements additional charges may be incurred Please contact your CateringEvent Manager for miscellaneouselectrical charge price sheets All meeting rooms are set non-smoking Back to Resource Information

46

MUSICMUSICIANS The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to secure the best local national and international talents Please contact your CateringEvent Manager for assistance in booking entertainment Clearwater Beach requests that outdoor entertainment begins no earlier than 1100am and ends no later than 1100pm Back to Resource Information NEWSPAPERSPUBLICATIONS Newspapers available in our Clearwater Provision Company store are USA Today St Pete Times Weekend St Pete Times They are delivered to the Clearwater Provision Company store at 700am daily The USA Today is delivered to guest rooms Monday-Friday Back to Resource Information OFFICE EQUIPMENTSUPPLIES The in-house Business Center is 24 hour self service area that offers 2 computer workstations fax machine and printer A complete range of services including rental of computer systems copier machines facsimile machines can be arranged with our in house AV company Secretarial support photocopying word processing services fax transmissions can be arranged through your catering and event managers Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested For large quick printing or copying jobs we recommend calling UPS Store

140 Island Way Clearwater FL 33767

Cross Streets Between Windward Psge and Dory Psge (727) 446-0660 Fax (727) 446-5586 Back to Resource Information OFF PREMISE CATERING Please contact your CateringEvents Manager for details Back to Resource Information

47

Please contact your CateringEvents Manager for details PACKAGE ROOM

Back to Resource Information PARKING The Hilton Clearwater Beach offers self-parking at $500 per day event parking at $300 We also offer valet parking at the rate of $1400 per day If you are planning a large movement or delivery of rental cars for a specific group event or activity please advise your CateringEvent Manager so that specific parking may be reserved Back to Resource Information PERSONALIZED GROUP WEB PAGE POG is a personalized web page for your attendees to book reservations directly online Available at all Hilton Family properties Customize with your program Customize with your logo No charge ndash itrsquos FREE

Back to Resource Information PETS (POLICY) Service animals are always welcome and must be accompanied Hilton Clearwater Beach does not allow pets on the premises however there are Pet Boarding Facilities in the area aVIP 1242 Cleveland Street Clearwater Florida (727) 446-6700 averyimportantpetcom

A Pets Place of Clearwater Inc 410 South Pegasus Ave Clearwater FL 33765 Phone 727-608-4629 apetsplaceofclwcom

Back to Resource Information PHOTOGRAPHY CVS is located within 1 block from the Hotel Services include film developing one hour developing and photo enlarging

467 Mandalay Ave Clearwater FL (727) 447-6429

Kimberley Photography LLC is a company that can also provide photography services for all occasions special events weddings and groups

Kimberley Photography LLC (727) 543-9723 Kimberlykimberly-Photographycom

Back to Resource Information

48

PIANOS The Hilton Clearwater Beach has 1 piano for use in the foyer Our piano can be provided in our meeting room however it is recommended that they be tuned prior to each use The tuning fee is $15000 and requires advance notice Please note that there is an additional labor fee if you request a piano to be placed on top of portable staging Our piano cannot be placed outside or on one of our covered decks If your group requires additional pianos or pianos in outdooralternate locations your CateringEvent Manager can rent them from an outside source Back to Resource Information POOLS

bull Two heated beachside pools and a Jacuzzi bull Lounge chairs provided at no charge bull Kids activities and crafts daily at poolside bull Free pool and beach towels for use during your stay bull Beach club shop with everything from sunscreen to ice cream to sun glasses bull Sand Bar amp Grill offering poolside food and beverages for lunch and dinner

weather permitting open daily 11 am to sunset Back to Resource Information PORTERAGE Porterage services can be arranged at $400 per person on arrival andor $400 per person on departure Arrivals bags will be tagged and delivered to rooms Departure services a letter will be issued informing persons on times for when luggage will be picked up Luggage is to be left just inside door Back to Resource Information POST-CONVENTION MEETING We encourage our customers to meet with our General Manager during or after the meeting to provide and review feedback Your Event Manager will coordinate a convenient time Back to Resource Information POST EVENT REPORT For meetings and conventions with more than 100 rooms on peak night your Event Manager will complete a Post Event Report This report details room pick-up and food and beverage revenues Back to Resource Information

49

POSTING OF EVENTS Event posting is placed daily on the tv monitors in your guest room as well as in the meeting space and lobby Back to Resource Information PRE-CONVENTION MEETING In order to introduce our clients to the key contacts of the hotel we would like to arrange a pre-convention meeting a day or two prior to your main group arrival Please advise your CateringEvent Manager as to who will attend from your organization and what a convenient time would be for this meeting (time ranges from 30 minutes to one hour) Please note that for smaller groups a smaller more personalized meeting may be set up involving key operational department heads Back to Resource Information PRINTING SERVICESFASTSIGNS of CLEARWATER Manager Mike Lucke 17948 US Hwy 19N Clearwater FL 33764 (P) 727-797-1177 (F) 727-799-9480 249fastsignscom

Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl (727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm Sunday 1200pm-600pm

Back to Resource Information PRODUCTION GUIDELINES Your Event Manager will provide you with the hotelrsquos Production Resource Guide Back to Resource Information PUBLIC TRANSPORTATION The Clearwater Jolley Trolley historic trolley service from Sand Key North and South Beach and the Island Estates every 30 minutes Hours of operation Sunday-Thursday 1000am-100pm Friday-Saturday 1000am-1100pm httpwwwclearwaterjolleytrolleycom Fare price passes and trolley maps can be obtained in our Provision Store located on the second floor All fare classifications are valid on the Jolley Trolley and PSTA system-wide network Passes are interchangeable between the two service providers Back to Resource Information

50

PYROTECHNICS Groups are strictly prohibited from engaging in any activity or activities on Hotel property or possessing or bringing any materials or items to the Hotel and the Hotel property which involve or contain or constitute directly or indirectly (i) any form or type of pyrotechnics fireworks flares flames or other flammable or explosive materials or items or (ii) any Hazardous Substances The term ldquoHazardous Substancesrdquo includes but is not limited to any and all substances (whether solid liquid or gas) (i) defined listed or otherwise classified as pollutants hazardous wastes or words of similar meaning or regulatory effect under any present or future Laws or (ii) that may have a negative impact on human health or the environment including but not limited to petroleum and petroleum products asbestos and asbestos-containing materials polychlorinated biphenyls lead radon radioactivity materials flammable and explosives Back to Resource Information RADIOSPAGERSNEXTELS We are willing to assist you in obtaining walkie-talkie radios andor Nextels for use during your program Please consult your CateringEvent Manager for assistance Back to Resource Information RECYCLING

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information REGISTRATION ASSISTANCE If additional staffing is needed for your activity or hospitality desk please consult with your CateringEvent Manager Registration attendants are easily scheduled with sufficient notice Back to Resource Information REGISTRATION DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks are located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next days use

51

Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information RESERVATIONS RAPID RESERVATIONS AUTOMATED PROCESSING INPUT AND DELIVERY SYSTEM Expedited reservation processing straight from your rooming list into our system Eliminates dual entry process Accurate and efficient reservations Supports 3rd Party Clearinghouses No charge ndash itrsquos FREE

Back to Resource Information RESTAURANTSLOUNGES There are a variety of Restaurants and Lounges within walking distance from the Hilton Clearwater Beach There are even more just a short distance away from Subway to Gourmet Clearwater Beach has it covered Please contact your EventCatering Manager for a detailed list Back to Resource Information RESTAURANT RESERVATIONS Reservations are strongly recommended for all restaurants in the hotel and in Clearwater Beach whether it is for a table of four or a dine-around for 250 Please contact our valetbell stand at 153154 Back to Resource Information RESTROOMS Public restrooms are located in the following areas Lobby Level ndash Adjacent to Reflections Restaurant Lobby Level ndash Meeting space foyer southeast corner of the Hotel Outdoor Ground Level ndash West end of hotel next to beach services desk Outdoor Ground Level- Extension to the Sandbar facilities poolside Back to Resource Information RESUMES Please contact your CateringEvents Manager Back to Resource Information

52

ROBES 2 light-weight cotton robes are provided in all Guest Rooms Additional robes are available upon request and for purchase Back to Resource Information ROPESSTANCHIONS Ropes and Stanchions bull Pairs of stanchions with connecting rope For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information SAFESSAFE DEPOSIT BOXES For your convenience all guest rooms have an in-room Safe located in the wardrobe closet Back to Resource Information SECURITY If required in our sole judgment in order to maintain adequate security measures in light of the size andor nature of your function you will provide at your expense security personnel supplied by a reputable licensed guard or security agency doing business in the city or county in which we are located which agency will be subject to our approval Such security personnel may not carry weapons Your catering and event managers can assist in locating security for hire Back to Resource Information SHIPPING AND RECEIVING Packages for functions may be delivered to the hotel up to three (3) days prior to the eventconvention Arrangements must be made through your CateringEvent Manager for storage Please note that the hotel storage facilities are extremely limited Please do not ship valuables We cannot be responsible for contents Please contact your CateringEvent Manager for pricing and storage arrangements When shipping materials to the hotel please include the following information on all packages to insure proper delivery and storage Conference Name Event Dates Client Guest Name

53

Hold for Arrival (arrival date) Attention ltyour cateringevent contactgt Hotel Name Address City State ZIP Phone Fax Number of packages in that shipment We also recommend that you have a packing slip both inside and outside of each package Guests will be responsible for the packing and return of all packages Receiving handling and shipping charges may apply No COD packages will be accepted The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC) Shipping from the Hilton The Hilton Clearwater Beach utilizes FedEx and US Postal Service for our shipping needs Please see your CateringEvents Manager for pick-up and delivery schedules A Freight-Forwarding Form should be obtained from your CateringEvent Manager and completely filled out for shipping Back to Resource Information SHOPPING There are many shops within walking distance from the Hilton Clearwater Beach Countryside Mall with more traditional stores and shopping is located 20 minutes away Please contact the Bell Stand for directions Back to Resource Information SIGNAGEBANNERS In order to maintain a quality image for all Hotel guests there are a few things we ask of you during your stay Only professionally printed signage is allowed in the meetingconvention areas These signs can be used with easels or in sign stands No handwritten signs or flipcharts are allowed outside the meeting rooms No banners can be hung along the walls of the Public Areas Banners may be hung from the skirting of the hospitality desks and at outdoor functions Hotel personnel must provide the labor to hang the signs at a fee of $45 - $75 each In addition nothing is to be placed over exit doors or located to conceal or obscure any exit Back to Resource Information

54

SITE INSPECTIONPRE-PLANNING Site Inspections can be coordinated with a Sales Manager or CateringEvents Manager Back to Resource Information SMOKING The Hilton Clearwater Beach is 100 smoke-free anywhere inside the hotel The Smokerrsquos Oasis is located on the Lobby Level outside of the South East Corner of the Hotel Back to Resource Information SOUND SYSTEM Some hotel meeting rooms and ballrooms have a basic sound system Please contact your CateringEvent Manager with questions There may be fees assessed for certain hookups as well as hourly labor charges Anchor systems or supplemental systems will be required for all outdoor locations Please make note of the hotelrsquos noise curfews No sound system functions can take place outdoors before 800 am and all outdoor evening functions must end no later than 1100 pm Back to Resource Information SPECIAL MEAL REQUESTS Please consult with your CateringEvent Manager for any special meal requests The Hilton Clearwater Beach Executive Chef is pleased to accommodate your requests to the best of his abilities Back to Resource Information SPORT Sustainable Property Operations Results Tracking SPORT is an integrated performance based system built into our HEAT system that looks at all of the key focus areas in terms of sustainability and operational best practices Your CateringEvent Manager can share detailed information Back to Resource Information STORAGE Storage for your advance boxes and convention supplies is quite limited at the Hilton Clearwater Beach If you are anticipating shipping a large volume of materials we suggest you consult your CateringEvent Manager as soon as possible to reserve a room or plan to utilize an area in your office or hospitality room set up Hotel cannot provide security If shipping valuables please make arrangements to hire and pay for outside security Back to Resource Information

55

SUITES Please refer to the Suites Section on Page 3 Back to Resource Information SUSTAINABILITY Mission Statement Hilton Worldwide will manage our business through a lens of sustainability to benefit this generation and those that follow Through action and innovation we will lead our industry in projects and programs that

bull Enhance the guest experience bull Engage our employees bull Improve operational efficiency bull Advance building design bull Strengthen our partnerships bull Serve our communities bull Protect our global environment bull Enrich our Family of Hotels

Back to Resource Information TAXES The current Florida State Tax is 7 The current Pinellas County Bed Tax is 5 All goods and services are subject to state tax including but not limited to food beverage labor and gratuities Back to Resource Information TAXICABS For the city of Clearwater Beach there are a total of taxi companies available to our guests The Hilton Clearwater Beach recommends Yellowcab at 727 799 2222 The standard rate for transfers from the Tampa International Airport to the Hilton Clearwater Beach is approximately $5000one way plus gratuity Back to Resource Information TELEPHONESTELECOMMUNICATIONS The following types of telephones are available for guests meeting and convention service and administrative staff Please advise your event and catering managers if you need the use of a phone for your program Dial ldquo9rdquo line

bull Used for in-house local and toll-free calls only Price is $5000++ per day

56

Dedicated Analog Phone Line The installation fee is $10000 plus tax plus price of all calls DID lines can be used for Long Distance minimal PC and fax can work as well DID Lines The following are enhancements that can be added to a DID Line Ibahn wireless connections $2500 per day or (20) connections at $22500 Hard wired connections $7500 per day Broadband Access ndash please contact your event service or catering manager Guest Room Calls Type of Call Instructions Rates Direct Dial-Bill to Room EMERGENCY 9+911 No Charge Room to Room No Charge Local 9+Number $100 connecting fee plus local rate 8008888xx toll free 9+1+Number $100 connecting fee plus local rate Long Distance 9+1+Number $100 connecting fee plus local rate ATampT Operator assisted International 9+011+CC+CC+Number $100 connecting fee plus ATampT Operator assisted rate (by country) Local Long Distance and International Calls will be billed to your account if the phone rings more than (7) times connect with voice message or the other person picks up Applicable Taxes will be added Rates subject to change You may obtain free rate information at any time by dialing 9+00 and ask the ATampT Operator for the rate of an Operator Assisted Call Hilton subscribes to ATampT Long Distance and Operator Services You have the right to reach other long distance carriers from the telephone and you may do so by dialing the access code provided by that carrier Voice Mail Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out To hear messages if the red light is flashing on your guest room telephone 1 Lift the receiver 2 Press MESSAGE key 3 Follow recorded instructions Should you require assistance while using Voice Mail simply press the ldquordquo key at any time

57

Video Teleconferencing We have video conferencing equipment - can be installed in all public space rooms Back to Resource Information TENTS Please contact your CateringEvent Manager regarding rental of small tents Large tents can be installed at the Hilton Clearwater Beach Tents are provided by US Tent US Tent Rental Inc 2006 72 nd Drive East Sarasota FL 34243 (941) 727-3311 ustentrentalcom Back to Resource Information THEME PARTIES The Hilton Clearwater Beach is proud to present a complete package of signature theme parties Please discuss themes with your CateringEvent Manager and ask for a copy of our latest and most popular menus and productions Back to Resource Information TOURSSIGHTSEEING Please contact your CateringEvents Manager for details on Tours and Sightseeing excursions in Clearwater Beach Back to Resource Information TUXEDOSFORMAL WEAR If you are anticipating a large delivery of tuxedos on site please advise your CateringEvent Manager in advance The following companies offer tuxedo rentals Menrsquos Warehouse 2719 Gulf to Bay Boulevard Clearwater FL 33759-4951 (727) 726-2262 menswearhousecom

Deolindas Tailoring amp Alterations 514 Park Street Clearwater FL 33756-5405 (727) 442-0045 deolindacom

Back to Resource Information

58

VOICE MAIL All guest rooms have a voice mail message service Group voice mails may be left however please note that this process is time consuming as each room number needs to be programmed individually Therefore labor fees may be assessed Please discuss any specific requests with your CateringEvent Manager Back to Resource Information WEATHER Depending on the season the weather at Clearwater Beach varies from a low of 50rsquo degrees to a high of 92 degrees Before visiting Clearwater Beach we recommend that guests check the local listings to determine the weather conditions Back to Resource Information WHEELCHAIRS If a guest requires a wheelchair we can arrange a rental for them at their own expense If a guest requests that we rent a wheelchair please note that we can coordinate the rental but will be unable to cover the expense The following companies have wheelchairs beach wheelchairs andor scooters for rent Fun Ride Rentals 400 Mandalay Ave Clearwater Beach FL 33767 (727) 519-3008 Hours of operation Monday ndash Saturday 1000am-Sunset Sunday 1100am-Sunset Back to Resource Information WIRED PAYMENT If you would like to have payment wired please notify your CateringEvent Manager and instructions will be faxed to you Back to Resource Information

59

WORSHIP SERVICES The following is a list of nearby locations Baptist Skycrest Baptist Church 125 N Belcher Road Clearwater FL 33765 (727) 791-7107 skycrestfamilyorg Catholic St Brendanrsquos Catholic Church 245 Dory Passage Clearwater Beach FL 33767 (727) 443-5485 stbrendancatholicorg

Christian Central Christian Church 1200 Keene Road South Clearwater Florida 33756 (727) 446-0988 clearwaterdisciplesorg

Jehovahrsquos Witness Jehovahs Witnesses Clearwater Congregation 1745 Weston Drive Clearwater FL 33755 (727) 442-9266 watchtowerorg Jewish Temple Bnai Israel 1685 South Belcher Road Clearwater FL 33764-6594 (727) 532-3829 templebnaiisraelclworg Lutheran St Paulrsquos Lutheran Church 407 South Saturn Avenue Clearwater FL 33755-6597 (727) 446-7718 stpaulsclearwaterorg

Methodist First United Methodist Church 411 Turner Street Clearwater FL 33756-5328 (727) 446-5955 fumc-clwcom Mormon Church of Jesus Christ of LDS 1740 North Highland Avenue Clearwater FL 33755-2104 (727) 446-9320 cofchristorg Pentecostal Bridge of Love Ministries 1329 North Highland Avenue Clearwater FL 33755-3416 (727) 445-9660

Protestant Holy Trinity Episcopal Church 3200 North McMullen Booth Road Clearwater FL 33761-2009 (727) 796-5514 holytrinityclworg

Back to Resource Information ZIP-OUT CHECKOUT With Zip Checkout your room folio is at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 150 to Checkout Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Back to Resource Information

60

FORMS

bull CREDIT CARD AUTHORIZATION

bull CREDIT APPLICATION

bull MISCELLANEOUS REQUEST FORM

bull PLANNING CHECKLIST

HILTON CLEARWATER BEACH

CREDIT CARD PAYMENT AUTHORIZATION FORM Please complete all areas below Incomplete requests may be rejected This form must be received at least 5 business days prior to the Check-In or by specified date in Event Contract to ensure acceptance of the credit card to be charged Do not send completed form by email FAX COMPLETED FORM TO [INSERT FAX ] ATTN ________________________________ HOTEL USE ONLY Date _____________________________ Guest Group Name Check-In Event Date Name of PersonGroup Making Reservation Phone Authorized Amount Approval Code Date CARDHOLDER - Please complete the following section and signdate below Cardholder Name as it Appears on Credit Card Cardholder Billing Address City State Zip Daytime Business Telephone Evening Telephone Credit Card Number Expiration Date Credit Card Type (Circle one) VisaMasterCard American Express Discover JCB Diners Club Credit Card Issuing Bank Name Bank Phone Number (from back of your credit card) I agree to cover the following categories of charges (Please circle) All Charges Room amp Tax Food amp Beverage Retail Recreation I agree to cover the above categories of charges up to a Maximum Amount of $ __________________ DIRECT BILL ACCOUNT PAYMENTS ONLY Name on InvoiceStatement _______ ______ Date on InvoiceStatement InvoiceStatement Number _________________________ ______________ Authorized Amount $_______________________ Note Charges for room and tax group deposits or direct bill account payments will be charged to your credit card immediately Any incidental charges circled above will be charged at the time of check-out Amount to be immediately charged to credit card for room and taxes or deposit $______________ Final Balance Billed to Credit Card (hotel use only) $_______________ By signing below you authorize the hotel to charge your credit card immediately for the amount indicated above up to the ldquoMaximum Amountrdquo indicated above You further acknowledge that if ldquoall chargesrdquo has been selected then all guestgroup related charges (less Deposit) will be charged to the above card number at the time of check-out or event conclusion Cardholder Signature Date

HOTEL NAME Hilton Clearwater Beach Resort SALES OFFICE (727) 298-1493 ADDRESS 400 Mandalay Avenue FAX (727) 461-1768

Clearwater Beach FL 33767 MAIN LINE (727) 461-3222

CREDIT APPLICATION Confidential Information

Name of Company Requesting Direct Billing

Address Telephone

City State CT Zip Dun amp Bradstreet Number Rating

Listed in Name of Group Name

Inclusive Booking Dates Group Contact Telephone

Address Fax

City Windsor State CT Zip DIRECT BILLING HAS BEEN REQUESTED AS INDICATED 1 Guest Room Accounts All charges for specified guests - provide list Room and tax only for specified guests - provide list 2 Catering All cateringbanquet charges 3 Miscellaneous Provide list BANK REFERENCES Bank Name Contact Full Address City State Zip Telephone Account ABA HOTEL REFERENCES (Most Recent History) Hotel Name Dates

Full Address Telephone City State Zip Hotel Name Dates

Full Address Telephone City State Zip AGREEMENT amp RELEASE I (We) agree if credit is extended to pay the amount due upon receipt of the first statement In accordance with the Privacy Act Freedom of Information Act the Fair Credit Reporting Act and any similar federal state or local statutory or common laws or regulations I (We) expressly authorize the above-named references any credit reporting agency any law enforcement agency (federalstatelocal) and any person or entity with knowledge of information relevant to this request for credit to release this information to the hotel (together with its owners partners parent subsidiaries and affiliates and their officers directors agents and employees ldquoHotelrdquo) and Hotel to request obtain and use such information as it sees fit I (We) hereby agree to release indemnify defend and hold harmless Hotel and any all other persons or entities including without limitation those providing information from any and all liability for losses claims injuries liabilities and damages of whatever kind or nature whether known or unknown including without limitation those based upon defamation invasion of privacy and rights of publicity and personality which may at any time arise or accrue to me (us) or my (our) heirs successors parents subsidiaries assigns officers directors employees agents or other persons or entities claiming by or through us on account of provision of such information or reliance on such information or on other information gathered pursuant thereto and hereto I (We) hereby authorize this Credit Application and release to be shown and delivered to such persons with a copy of this Credit Application and release to be as valid as the original

Authorized Signature _________________________________________________________ Date _______________________

DO NOT WRITE BELOW THIS LINE -- FOR OFFICE USE ONLY Estimated Amount of Charges -- To be Completed by Originator

Rooms $ Credit Approved By CateringBanquet $ Date Meeting Room Rental $ Credit Limit $ Other $ Credit Denied

Total $ Advance Deposit Required $ Deposit Received $ File Sales Rep M amp C Rep Catering Rep

(Always Attach Copy of Contract)

MISCELLANEOUS SERVICES REQUEST FORM

Return form to

INTERNET CONNECTIONS

Description Daily Price Quantity Description Start Date

End Date

Total Days Selected Subtotal

iBAHN Wireless Connection $2500 1 $000 iBAHN Environment (20 Connections) $25000 1 $000 iBAHN Hard Wired Connection $7500 1 $000

TOTAL INTERNET REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

PHONE LINES

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

Dial 9 Line $5000 1 $000 Dedicated Analog Phone Line $10000 1 $000

TOTAL PHONE LINE REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

BANNERS

Description Hanging Fee Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

8 Feet or Less $4500 1 $000 9 Fee or More $7500 1 $000

TOTAL BANNER REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

ELECTRICAL

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

60 Amp Power Drop $20000 1 $000 120 Amp Power Drop $30000 1 $000 220 Amp - 3 Phase Contact your CSM 1

(Smaller items such as extension cords and power strips will be billed through PSAV) TOTAL ELECTRICAL REQUEST

$000

(Total includes 21 Service Charge amp 7 Tax)

KEYS amp LOCKS

Description Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

4 Keys or Less Complimentary 1 $000 Additional Keys $500 1 $000 Lock Change $15000 1 $000

(Keys not returned will result in a $2500 per key charge) Total Key amp Lock Charges

$000

(Total includes 21 Service Charge amp 7 Tax)

PAYMENT INFORMATION Total Charges $000 Please charge total to my Master Account Guest Room Check (Must be received prior to event) Credit Card Ex Date Name as it Appears on the Card By my signature I certify that I am authorized to obligate myself or my company for the above expenses

SIGNATURE

Planning Checklist CHECKLIST BY DUE DATE Date Task

EM to provide POG Rapid and GLM instructions (At 1 year out or prior to registration opening)

EM to forward application for Credit (1 year out)

EM to send weekly pu reports starting 8 weeks prior to cut-off (Individual Call-In Only)

Client to return completed Credit application (6 months out)

EM to provide confirmation numbers to Client within 3 days of receiving rooming list

EM to send cut-off letter 1 week prior to cut-off (All Blocks)

EM to forward Hold Harmless Agreement to ClientVendors (45 days out) Client to provide Rooming List to EM (at cut-off)

Client to send FampB menus and Meeting Room Sets to EM (30 days out)

Client to return Hold Harmless and Proof of Insurance (20 days out)

EM to complete Resume and send to client for final approval (15 days out)

Client will communicate VIP Staff amp Sub-block needs (Date to be prior housing opening)

EM to confirm all space contracted (at time of turnover) Updated Program to Hotel by Client (Contracted date) EM to send menursquos to Client

EM to send BEOrsquos to Client for Review (within 5 business day of receiving)

Client to forward all Changes to EM (within 2 business day receiving BEOrsquos) Pre-Con amp Post-Con DatesTimes established

EM to confirmforward concessions to Client (compsairport transfersupgradesparking) (at cut-off)

EM to forward outstanding Resume questions to Client (30 to 20 days out) Client to return Resume items to EM (20 to 15 days out)

Client to approve Resume before distributed to Staff (14 to 11 days out)

EM to establish time for Master Account Review while On-Site (30 to days out) Client return signed letter prior to cut-off (All Blocks) Client to assign concessions (30 to 20 days out)

  • Hilton Clearwater Beach
  • Meeting amp Event Resource Guide
  • Hilton Clearwater Beach
  • 400 Mandalay Avenue
  • Clearwater Beach Florida 33767
  • Hiltoncom
  • Hiltonclearwaterbeachcom
    • Table of Contents
    • Guest Rooms
    • Suites
      • Clearwater Beach Club
        • RESOURCE INFORMATION
        • A
        • Advertising Opportunities
        • Affiliates
        • Airline Information
        • Amenities
        • Americans with Disabilities Act (ADA)
        • AudioVisual
        • Automated Teller Machines
        • B
        • Baby-Sitting Services
        • Balloons
        • Banks
        • Banquet Beverage Selection
        • Banquet Curfews
        • Banquet Equipment
        • Banquet Menu Selection
        • Banquet Terms and Conditions
        • Bell Services
        • Billing
        • Box Lunches
        • Business Center
        • BusBus Companies
        • C
        • Car Rental Agencies
        • Cash Paid Outs
        • Cash Paying Guests
        • Changing FacilitiesDay Use
        • Check Cashing Privileges
        • Check-In and Checkout
        • Coffee Maker
        • Concierge
        • Credit Cards
        • Credit Policy
        • Currency Exchange
        • D
        • Decorations
        • Destination Management Companies (DMC)
        • Deposits
        • Diagrams
        • Dietary Requirements
        • Doctors on Call
        • Drug Stores
        • Dry Cleaning
        • E
        • eEvents
        • Electrical
        • Elevators
        • Emergency Procedures
        • Entertainment
        • Environmental Commitment
        • Executive Meeting Packages
        • Exhibits
        • F
        • Fax Machines
        • Fax Numbers
        • Fire Codes
        • Fitness Center
        • Flags
        • FloralFlorist
        • Freight Elevator
        • G
        • Gift Certificates
        • Gift Ideas
        • Golf Course Information
        • Gratuities
        • Group Reservations Identification Program (GRIP)
        • Group Check-In Arrival and Departures
        • Guest List Manager
        • Guest Rooms
        • Guest Room Deliveries
        • Guest Service Hotline
        • H
        • Hair Salon
        • Heat
        • Hospitality Desks
        • Hotel FactsHistory
        • Hotel Map
        • Housekeeping
        • I
        • In Conjunction With (ICWrsquos)
        • Indemnification
        • In-Room Dining
        • InterpretationTranslation Services
        • Internet Services
        • J
        • K
        • Key Cards
        • Key Hotel Contacts
        • Kosher
        • L
        • LaundryValet
        • Limousine Services
        • Linen Selection
        • Liquor Laws
        • Load-InLoad Outs (Production Decor amp Staging)
        • Loading Dock
        • Local Information
        • Lost and Found
        • Luggage Storage
        • M
        • Manager on Duty (MOD)
        • Mail Services
        • Master Accounts
        • Medical FacilitiesServices
        • Meeting Room Capacities
        • Meeting Room Deliveries
        • Meeting Room Rental
        • Meeting Room Set Standard
        • MusicMusicians
        • N
        • NewspapersPublications
        • O
        • Office EquipmentSupplies
        • Off Premise Catering
        • P
        • Package Room
        • Parking
        • Personalized Group Web Page
        • Pets (policies)
        • Photography
        • Pianos
        • Pools
        • Post-Convention Meeting
        • Post Event Report
        • Posting of Events
        • Pre-Convention Meeting
        • Printing Services
        • Production Guidelines
        • Public Transportation
        • Pyrotechnics
        • Q
        • R
        • RadiosPagersNextels
        • Recycling
        • Registration Assistance
        • Registration Desks
        • Reservations (RAPID)
        • RestaurantsLounges
        • Restaurant Reservations
        • Restrooms
        • Resumes
        • Robes
        • RopesStanchions
        • S
        • SafesSafety Deposit Boxes
        • Security
        • Shipping and Receiving
        • Shopping
        • SignageBanners
        • Site InspectionPre-planning
        • Smoking
        • Sound System
        • Special Meal Requests
        • Storage
        • Suites
        • Sustainability
        • T
        • Taxes
        • Taxicabs
        • TelephonesTelecommunications
        • Tents
        • Theme Parties
        • ToursSightseeing
        • TuxedoFormalwear
        • U
        • V
        • Voice Mail
        • W
        • Weather
        • Wheelchairs
        • Wired Payment
        • Worship Services
        • X
        • Y
        • Z
        • Zip-Out Checkout
        • AFFILIATES
        • AIRLINE INFORMATION
        • AMENITIES
        • AMERICANS WITH DISABILITIES (ADA)
        • AUDIOVISUAL
        • AUTOMATED TELLER MACHINES
        • BABY-SITTING SERVICES
        • BALLOONS
        • BANKS
        • BANQUET BEVERAGE SELECTION
        • BANQUET EQUIPMENT
        • BANQUET MENU SELECTION
        • STANDARD BANQUET TERMS AND CONDITIONS
        • BELL SERVICES
        • BILLING
        • BOX LUNCHES
        • BUSINESS CENTER
          • Jolley Trolley Transportation
            • CAR RENTAL AGENCIES
            • CASH PAID OUTS
            • CASH PAYING GUESTS
            • CHANGING FACILITIESDAY USE
            • CHECK-IN AND CHECKOUT
              • Early Departure
              • Late Departure
              • Satellite Check-In
              • Zip Checkout
              • Kiosks
                • CONCIERGE
                • CREDIT CARDS
                • CREDIT POLICY
                • CURRENCY EXCHANGE
                  • Del Sol of Clearwater
                    • 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039
                      • DECORATIONS
                      • DESTINATION MANAGEMENT COMPANIES (DMC)
                      • DEPOSITS
                      • DIAGRAMS
                      • DIETARY REQUIREMENTS
                      • DIRECTIONS TO THE HOTEL
                      • DOCTORS ON CALL
                      • DRY-CLEANING ndash See LaundryValet
                      • ELECTRICAL
                      • ELEVATORS
                      • EMERGENCY PROCEDURES
                      • ENTERTAINMENT
                      • EXECUTIVE MEETING PACKAGES
                      • The Hilton Approach To Online Meeting Planning
                      • FAX MACHINES
                      • FAX NUMBERS
                      • FIRE CODES
                      • FITNESS CENTER
                      • FLAGS
                      • FLORALFLORIST
                      • FREIGHT ELEVATOR
                      • GIFT IDEAS
                      • GOLF COURSE INFORMATION
                        • Golf Course Information
                          • GRATUITIES
                          • Group Reservations Identification Program (GRIP)
                          • GROUP CHECK-IN ARRIVALS AND DEPARTURES
                          • GUEST ROOMS
                          • GUEST ROOM DELIVERIES
                          • GUEST SERVICE HOTLINE
                          • HAIR SALON
                          • HOSPITALITY DESKS
                          • HOTEL FACTSHISTORY
                          • HOTEL MAP
                          • HOUSEKEEPING
                          • IN CONJUNCTION WITH (ICWrsquos)
                          • IN-ROOM DINING
                          • INTERPRETATIONTRANSLATION SERVICES
                          • INTERNET SERVICES
                          • KEY CARDS
                            • (Customized) KEY CARDS
                              • KEY HOTEL CONTACTS
                              • KOSHER
                              • LAUNDRYVALET ndash See Dry Cleaning
                              • LIMOUSINE SERVICES
                              • LINEN SELECTION
                              • LIQUOR LAWS
                              • LOAD-INLOADOUT (Production Deacutecor and Staging)
                              • LOADING DOCK
                              • LOCAL INFORMATION
                              • LOST AND FOUND
                              • LUGGAGE STORAGE
                              • MANAGER ON DUTY (MOD)
                              • MAIL SERVICES
                              • MASTER ACCOUNTS
                              • MEDICAL FACILITIESSERVICES
                              • MEETING ROOM CAPACITIES
                              • MEETING ROOM DELIVERIES
                              • MEETING ROOM RENTAL
                              • MUSICMUSICIANS
                              • NEWSPAPERSPUBLICATIONS
                              • OFFICE EQUIPMENTSUPPLIES
                              • Please contact your CateringEvents Manager for details
                              • PARKING
                              • PERSONALized GROUP WEB PAGE
                              • PETS (Policy)
                              • PIANOS
                              • POST-CONVENTION MEETING
                              • POST EVENT REPORT
                              • POSTING OF EVENTS
                              • PRE-CONVENTION MEETING
                              • PRINTING SERVICES
                              • PRODUCTION GUIDELINES
                              • PUBLIC TRANSPORTATION
                              • PYROTECHNICS
                              • RADIOSPAGERSNEXTELS
                              • RECYCLING
                              • REGISTRATION ASSISTANCE
                              • REGISTRATION DESKS
                              • RESERVATIONS RAPID Reservations Automated Processing Input and Delivery System
                              • RESTAURANTSLOUNGES
                              • RESTAURANT RESERVATIONS
                              • RESTROOMS
                              • RESUMES
                              • ROPESSTANCHIONS
                              • SAFESSAFE DEPOSIT BOXES
                              • SECURITY
                              • SHIPPING AND RECEIVING
                                • Shipping from the Hilton
                                  • SHOPPING
                                  • SIGNAGEBANNERS
                                  • SITE INSPECTIONPRE-PLANNING
                                  • SMOKING
                                  • SOUND SYSTEM
                                  • SPECIAL MEAL REQUESTS
                                  • SPORT
                                  • STORAGE
                                  • SUITES
                                  • Sustainability
                                  • TAXES
                                  • TAXICABS
                                  • TELEPHONESTELECOMMUNICATIONS
                                    • Dial ldquo9rdquo line
                                    • Dedicated Analog Phone Line
                                    • DID Lines
                                      • Type of Call Instructions Rates
                                        • Video Teleconferencing
                                          • TENTS
                                          • THEME PARTIES
                                          • TOURSSIGHTSEEING
                                          • TUXEDOSFORMAL WEAR
                                          • VOICE MAIL
                                          • WEATHER
                                          • WHEELCHAIRS
                                          • WIRED PAYMENT
                                          • WORSHIP SERVICES
                                          • ZIP-OUT CHECKOUT
                                          • Hilton Clearwater Beach
                                          • Credit Card Payment Authorization Form
Page 11: Hilton Clearwater Beach Meeting & Event Resource Guide

11

Clearwater Beach Club Our Breezy Hideaway is among the best Whether itrsquos sun or shade cruising the wave tops or snorkeling the depths below the Hilton Clearwater Beach is your choice for oceanfront recreation Escape to our beachfront hotel -- where the friendly staff at our Beach Services Desk will help chart your course to paradise From complimentary towels and umbrella and cabana rentals to the only beachfront food and beverage service in the Clearwater area we work hard so you never have to Forgot something Head to our Beach Club Shop for snacks beverages ice cream sunscreen sunglasses beach and water toys cameras koozies visors totes t-shirts and more Beach Club membership is optional and offers a great deal which includes

bull Daily beach chair and umbrella usage including ldquosunsetrdquo rentals bull Savings on Fun Ride rentals water sports rentals Fun Factory activities for kids

and Beach Shop Merchandise bull Daily cocktail specials offered in hotel restaurants the cocktail lounge and the

Tiki Bar bull Discount on all dinner entreacutees and breakfast buffet bull Discount on sunset picnic basket dinner

Cabana rentals available Available all day or just for the afternoon rental available at $2500 and options include Beach Rentals - Full Day ndash 9 am - 5 pm

bull 2 Chairs with Umbrella bull 2 Chairs with Cabana

Beach Rentals - Half Day ndash 1 pm ndash 5 pm

bull 2 chairs with umbrella bull 2 chairs with cabana

12

RESOURCE INFORMATION A Advertising Opportunities Affiliates Airline Information Amenities Americans with Disabilities Act (ADA) AudioVisual Automated Teller Machines B Baby-Sitting Services Balloons Banks Banquet Beverage Selection Banquet Curfews Banquet Equipment Banquet Menu Selection Banquet Terms and Conditions Bell Services Billing Box Lunches Business Center BusBus Companies C Car Rental Agencies Cash Paid Outs Cash Paying Guests Changing FacilitiesDay Use Check Cashing Privileges Check-In and Checkout Coffee Maker Concierge Credit Cards Credit Policy Currency Exchange

13

D Decorations Destination Management Companies (DMC) Deposits Diagrams Dietary Requirements Directions to the Hotel Doctors on Call Drug Stores Dry Cleaning E eEvents Electrical Elevators Emergency Procedures Entertainment Environmental Commitment Executive Meeting Packages Exhibits F Fax Machines Fax Numbers Fire Codes Fitness Center Flags FloralFlorist Freight Elevator G Gift Certificates Gift Ideas Golf Course Information Gratuities Group Reservations Identification Program (GRIP) Group Check-In Arrival and Departures Guest List Manager Guest Rooms Guest Room Deliveries Guest Service Hotline

14

H Hair Salon Heat Hospitality Desks Hotel FactsHistory Hotel Map Housekeeping I In Conjunction With (ICWrsquos) Indemnification In-Room Dining InterpretationTranslation Services Internet Services J K Key Cards Key Hotel Contacts Kosher L LaundryValet Limousine Services Linen Selection Liquor Laws Load-InLoad Outs (Production Decor amp Staging) Loading Dock Local Information Lost and Found Luggage Storage M Manager on Duty (MOD) Mail Services Master Accounts Medical FacilitiesServices Meeting Room Capacities Meeting Room Deliveries Meeting Room Rental Meeting Room Set Standard MusicMusicians N NewspapersPublications

15

O Office EquipmentSupplies Off Premise Catering P Package Room Parking Personalized Group Web Page Pets (policies) Photography Pianos Pools Porterage Post-Convention Meeting Post Event Report Posting of Events Pre-Convention Meeting Printing Services Production Guidelines Public Transportation Pyrotechnics Q R RadiosPagersNextels Recycling Registration Assistance Registration Desks Reservations (RAPID) RestaurantsLounges Restaurant Reservations Restrooms Resumes Robes RopesStanchions

16

S SafesSafety Deposit Boxes Security Shipping and Receiving Shopping SignageBanners Site InspectionPre-planning Smoking Sound System Special Meal Requests Sport Storage Suites Sustainability T Taxes Taxicabs TelephonesTelecommunications Tents Theme Parties ToursSightseeing TuxedoFormalwear U V Voice Mail W Weather Wheelchairs Wired Payment Worship Services X Y Z Zip-Out Checkout

17

ADVERTISING OPPORTUNITIES The hotel offers groups and their affiliatersquos opportunities to sponsoradvertise during the specified dates of the meetingexhibit Your Event Services manager will provide detailed information and can discuss other ideas not listed below Logo products eg keycards cocktail napkins to go lunch boxes etc Video Channel Plasma Screens BannersSignage

Back to Resource Information AFFILIATES Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space will work directly with our Event Services Department All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all affiliates should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the CateringEvent Services Department to set up food beverage and billing arrangements Back to Resource Information AIRLINE INFORMATION Airport Information The nearest airport is the Tampa International Airport located 20 miles approximately 30-35 minutes from Hilton Clearwater Beach wwwtampaairportcom

Airline Handled By Airside

Ticketing amp

Baggage Claim

Curbside Check-in Phone

Air Canada

E RED N (888) 247-2262

Air Tran

A RED Y (800) AIRTRAN

Air Wisconsin

F BLUE Y (920) 739-5123

American

F BLUE Y (800) 433-7300

18

Atlantic Southeast

Airlines Delta E BLUE N (800) 221-1212

British Airways

F RED N (800) 247-9297

Cape Air

Continental A RED Y (800) 525-0280

Cayman Airways

F RED N (800) 422-9626

COMAIR

Delta E BLUE Y (800) 221-1212

Continental Airlines

A RED Y (800) 525-0280

Continental Connection

Continental A RED Y (800) 525-0280

Continental Express

Continental A RED Y (800) 525-0280

Delta Air Lines

E BLUE Y (800) 221-1212

Freedom Airlines

Delta E BLUE N (800) 221-1212

Frontier

Continental C RED N (800) 432-1359

Gulfstream International

Continental A RED Y (800) 525-0280

Jet Blue

A BLUE Y (800) 538-2583

KLM

E BLUE Y (800) 225-2525

Spirit C RED N (800) 452-2022

19

Midwest Airlines

Republic Airways

US Airways F BLUE Y (800) 428-4322

Southwest Airlines

C RED Y (800) 435-9792

Spirit Airlines

C RED N (800) 772-7117

Sun Country Airlines

(seasonal) Delta E BLUE N (800) 359-6786

United

E RED Y (800) 241-6522

US Airways

F BLUE Y (800) 428-4322

WestJet

F RED N (800) 538-5696

Back to Resource Information

20

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left Super Shuttle provides door-to-door airport shuttle transportation throughout the United States wwwsupershuttlecom AMENITIES The Room Service department is happy to service your group gift and amenity needs You may choose from the list of amenities below or advise your CateringEvent Manager of your specific preferences or budgeting guidelines All amenity pricing excludes state sales tax gratuity and delivery fee Room service gratuity is currently 18 For a standard delivery the fee is $300 Back to Resource Information AMERICANS WITH DISABILITIES (ADA) The Hotel represents that the Hotel facilities being rented or reserved by you including guest rooms common areas and transportation services are and will be in substantial compliance with applicable public accommodation obligations under the Americans with Disabilities Act You agree that one week in advance of your event you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space You agree that you will be responsible for the procurement and payment of all charges for any and all auxiliary aids We will upon your request furnish you with the names of businesses you can contact to obtain these aids You also agree to be responsible for compliance with the ADA in the set up and conduct of meetings for your event Back to Resource Information AUDIOVISUAL We have chosen Presentation Services as our Event Technologies provider They share our dedication to customer service and have the technical expertise to meet your audio visual needs They may be reached at 727-446-7741 Back to Resource Information AUTOMATED TELLER MACHINES There is an ATM conveniently located on the lobby level by the Executive Meeting Room There is also an ATM located right across the street at the Suntrust Bank Back to Resource Information

21

BABY-SITTING SERVICES The following childcare companies are licensed bonded insured and CPR trained Parents should arrange directly with the company selected None of the babysitting agencies are affiliated with the hotel and as such the hotel is not responsible for the services rendered by these agencies The fees for babysitting services vary by vendor and holiday rates may also apply Direct payment is required to the vendor No room charges or master billing for babysitting services is permitted Nannies who care wwwnannieswhocarecom 1-866-931-1333 Back to Resource Information BALLOONS There is a $2500 clean up fee for the use of helium balloons We do not allow helium balloons outside on our deck due to environmental concerns All helium tanks must be in an approved safety stand or cart There must be prior written approval for the use of all displays andor decorations proposed by guest Please see the Banquet Event Order (BEO) for other specific contractual information Back to Resource Information BANKS Southtrust Bank 130 Island Way Clearwater Beach FL (727) 441-8467 Southtrustcom Mon-Thurs 9am ndash 4pm

Fifth Third Bank 100 Island Way Clearwater FL (727) 449-1311 53com Mon-Fri 9am - 5pm

Bank of America 122 Island Way Clearwater FL (727) 447-3928 Bankofamericacom Mon-Thurs 9am ndash 4pm

Friday 9am ndash 6pm Friday 9am ndash 6pm SunTrust 423 Mandalay Avenue Clearwater FL 33767 727-447-0058 Suntrustcom Mon-Thurs 9am ndash 4pm Friday 9am ndash 6pm Back to Resource Information BANQUET BEVERAGE SELECTION The Hilton Clearwater Beach offers a choice of standard and premium beverages on banquet bars The following is a list of beverages currently offered by our beverage department for banquets As the availability of some of the items vary this list may or may not be complete and is subject to change Specialty items are available upon request

22

All banquet bars serve wines by the glass domestic and imported beers soft drinks juices mineral water and non-alcoholic beers and wines Blended drinks and champagne by the glass are available upon request Back to Resource Information BANQUET CURFEWS There is an outdoor function curfew of 1100 pm In accordance with State of Florida liquor laws all alcoholic beverage sales will begin at 1100am and conclude at 200am Back to Resource Information BANQUET EQUIPMENT Items in our banquet inventory are for your use at no additional charge Any equipment requested not in inventory which have associated costs will be passed on to your group For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information BANQUET MENU SELECTION We request that banquet menus room arrangements and other details pertinent to your convention be submitted to your CateringEvent Manager 30 days prior to your conference date We are happy to custom design menu proposals for your group and assist in selecting the proper menu items and program arrangements to ensure a successful event Specialty and theme parties may be designed to meet your particular needs Special meal requests can be accommodated Please advise your CateringEvent Manager in advance with any special dietary requirements Back to Resource Information

23

STANDARD BANQUET TERMS AND CONDITIONS 1 ASSIGNMENTCONFIRMATION OF FUNCTION SPACE The function space assigned indicates the space is tentatively being held and will be held on a definite basis upon signing of the Event Order (ldquoEOrdquo) The terms and conditions of any group sales or catering sales agreement previously signed regarding this event remain in force and the EO is intended to provide specific functionevent information in support of the original agreement If for any reason the function space reserved is not available for your event you agree that we may substitute space of appropriate size and comparable quality for your event If you plan to print or publish the assigned space please contact us first to confirm the room assignment 2 GUARANTEE OF ANTICIPATED REVENUE At least 72 hours (3 business days) before your event you must inform us in writing of the exact number of people who will attend your event The arrangements set forth on the reserve side of your EO will serve as the final arrangements for your event The services products fees etc as noted will be provided at the time of your event and you will be charged based on the event guarantee that you give us or the number of people indicated at the time you signed the sales agreement or the EO whichever is greater We will not undertake to serve more than 3 more than this guaranteed minimum 3 LABOR CHARGE If the guaranteed number for your event is less than 25 persons we will add a $7500 labor charge to your account This will be used to cover our costs of the event and will not be distributed as a service charge or gratuity to our employees working at your event 4 OVERTIME You agree to begin your event promptly at the scheduled start time and agree to have your guests invitees and other persons vacate the designated event space at the end time indicated on the final EO You further agree to reimburse us for any overtime wage payments or other expense incurred by us because of your failure to comply with these regulations 5 GRATUITY amp SERVICE CHARGE 21 of the food and beverage total plus applicable state or local tax will be added to your account as a gratuity and fully distributed to servers and where applicable bussers andor bartenders assigned to the Event 6 PRICE INCREASES There may be increases in prices due to unforeseen changes in market conditions at the time of your event We will communicate these increases to you in advance We will require written confirmation that you agree to pay these increased prices Alternatively we at our option may in such event make reasonable substitutions in menus and you agree to accept such substitutions 7 SET UP CHARGES Should extensive meeting room set-ups or elaborate staging be required there will be a set-up charge to cover Hotel costs and additional labor If equipment is necessary that exceeds Hotelrsquos inventory then you agree to pay for the cost of renting this additional equipment You agree to indemnify us for any damage caused to any Hotel property as a result of drayage related to your event whether caused by you your agents employees or contractors

24

8 OUTSIDE FOOD AND BEVERAGE Due to state law you may not bring into the Hotel alcoholic beverages You must obtain prior approval from us before you bring in any food or non-alcoholic beverages from outside sources A Hold Harmless Agreement and Liability Insurance are required if food or beverage products not purchased and served by Hotel staff are brought in for consumption by your guests Service fees will apply to any outside food or beverage served in our function space regardless if Hotel labor is required 9 AUXILIARY AIDS The Hotel represents and you acknowledge that the Hotel facilities being rented for you including guest rooms common areas and transportation services will be in compliance with our public accommodation requirements under the Americans with Disabilities Act You agree that you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space at least two weeks prior to your event You agree to pay all charges associated with the provision of such aids by the Hotel 10 PROMOTIONAL CONSIDERATIONS We have the right to review and approve any advertisements or promotional materials in connection with your function which specifically reference the Hilton name or logo Hilton does not offer or accept any terms or conditions which provide commissions rebates HHonors points or other forms of compensation related to revenue for food beverage room or equipment rental 11 CANCELLATION You may cancel this Agreement only upon giving written notice to us The parties agree and understand that in the event of a cancellation our actual damages would be difficult to determine Therefore you agree to pay the liquidated damages outlined in your sales agreement if any or the guarantee amount as set forth in paragraph 2 whichever is greater As products and services must be purchased and scheduled in advance notification seven (7) business days or less before the event will require all charges (including labor and service fees rentals and applicable taxes) for the final guarantee or contracted number of guests will be charged Additional damages may be owed for cancellation of your sleeping room contract 12 CONDUCT OF EVENT Group agrees to comply with all applicable federal state and local laws including health and safety codes and federal anti-terrorism laws and regulations including compliance with the provisions of 29 CFR part 470 and our rules copies of which are available from the hotelrsquos sales department Group agrees to cooperate with Hotel and any relevant governmental authority to ensure compliance with such laws You assume full responsibility for the conduct of all persons in attendance at your event and for any damage done to any part of our premises during the time of your event Should you require any rigging services for this event all such services must be arranged through the in-house AV provider or the Hotel and you will be responsible for all costs associated therewith Back to Resource Information

25

BELL SERVICES Our bell services department is responsible for the movement of your luggage and the delivery of all non-food and beverage amenities and golf bag handlingstorage Porterage charges will be set forth in your contract The current rate is $400 per person plus state tax and is subject to change Departure notices and bag pulls should be coordinated with your CateringEvent Manager Back to Resource Information BILLING Should you require a master account for billing purposes please complete and return our credit application Upon approval master accounts will be assigned per your instructions Please be sure to advise your CateringEvent Manager in advance for any specific instructions on how you would like your bill organized We recommend on-site daily review with the Group Billing Coordinator Back to Resource Information Back to Resource Information BOX LUNCHES Box lunches are available through the banquet department We can help you create your own customized lunch If you wish to order box lunches for your group your CateringEvent Manager will arrange the order for you and provide delivery to your specified location on the property Back to Resource Information BUSINESS CENTER Whatever your business needs are they can all be accommodated through our in-house Business Center Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested In order to address your specific grouprsquos needs please refer to the Business Center or discuss them with your CateringEvent Manager Whether you require a fully operational office setup on property or various limited services the Business Center is designed with everyonersquos needs in mind Business hours are 24 hours

26

For large quick printing or copying jobs we recommend calling Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl(727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm

Kinkos Copies Fedexcom 23250 US 19 North Clearwater FL (727) 726-5888 Monday-Sunday 24 hour operation

Sunday 1200pm-600pm Fastsigns 17948 US 19 North Clearwater FL (727)-797-1177 249fastsignscom Monday-Saturday 830am-530pm Back to Resource Information BUSBUS COMPANIES Martz First Class Coach 4783 37th Street North St Petersburg FL 33714 800-282-8020 or 727-526-9086 Fax 727-522-5548

Jolley Trolley Transportation wwwthejolleytrolleycom 483 Mandalay Avenue Clearwater (727) 445-1200

Back to Resource Information CAR RENTAL AGENCIES Following are the three Hilton Clearwater Beach preferred companies their locations and contact numbers Hertz Rent-A-Car 800-654-3011 Local phone number 727-517-2665 Locations 1201 Gulf Blvd Clearwater Beach FL Hours Mon-Fri 900 am-500 pm Sat 900 am-100 pm Sun CLOSED

Avis Rent-A-Car 800-321-3712 Local phone number 727-442-4119 Locations 801 Cleveland Street Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-300 pm Sun 900 am-100 pm

Budget Rent-A-Car 800-527-0700 Local phone number 727-669-3773 Locations 28880 US 19N Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-400 pm Sun 900 am-100 pm

Enterprise Rent-A-Car 800-261-7331 Local phone number 727-446-1125 Locations 1200 Court Street Clearwater FL Hours Mon-Fri 730 am-6 pm Sat 900 am-1200 pm Sun Closed

Back to Resource Information CASH PAID OUTS Please contact your CateringEvent manager for specific cash paid out information Back to Resource Information CASH PAYING GUESTS In the event a hotel guest does not have a major credit card to secure hisher room the Hilton Clearwater Beach will require full payment in advance for room and tax charges In addition there will be a $7500 per day refundable deposit for incidental charges If the guest does not wish to establish credit for incidental charges the guest room phone will be restricted to room-to-room calls All room folio charges from the Food and Beverage outlets and movie charges will also be restricted Back to Resource Information CHANGING FACILITIESDAY USE Please contact your CateringEvent Manager regarding our changing facility located on the third floor This facility includes 1 Full Bathroom furnished with towels and toiletries and a changing area There may be a half-day rate charged The hours of guest room availability for day use will depend on occupancy of the hotel Back to Resource Information CHECK CASHING PRIVILEGES Gold and Diamond member guests may cash checks up to $5000 at the Front Office The check must be imprinted with the guestrsquos name and address and made out to Hilton Clearwater Beach Identification may be required Back to Resource Information CHECK-IN AND CHECKOUT Hotel check-in is 400 pm and check-out is 1100 am (All guests arriving before 400pm will be accommodated as rooms become available Our Guest Service Department can arrange to check luggage for those guests arriving early when rooms are not available and for guests attending functions on departure day)

28

Early Departure Your guests will have the opportunity to confirm their departure date at check-in Once this departure date has been confirmed there will be an early departure fee assessed in the event the guest departs prior to their confirmed departure date Late Departure Late checkouts are available upon request and subject to availability Please contact the Front Desk directly to discuss availability and associated fees Satellite Check-In Satellite check-in is available The following conditions must be met in order to be eligible for consideration arrival manifest provided 14 days in advance of major arrival The success of a satellite check-in is very dependant on the hotels occupancy the evening before and flow of your arrival manifest Your CateringEvent Manager will be able to discuss these issues in more detail to determine if this is the correct solution for your arrival Zip Checkout With zip checkout your room folio is provided at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 50 to check-out Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Kiosks The Hilton Clearwater Beach offers Kiosk check-in and checkout as a convenience to our guests Our kiosks are user friendly and accept credit or HHonors cards Guests are able to retrieve room keys at check-in and a printed folio at checkout Back to Resource Information COFFEE MAKER All of our guest rooms provide coffeemaker with free gourmet coffee and tea Back to Resource Information CONCIERGE Our knowledgeable ConciergeBell Staff takes pride in meeting guestrsquos needs Please contact the Concierge for assistance with transportation activities restaurants or additional special needs The ConciergeBell Staff are located on the Ground Level daily from 600 am to 1100 pm After hours please contact the Front Desk Back to Resource Information CREDIT CARDS The Hilton Clearwater Beach accepts most major credit cards including American Express Discover Visa Master Card amp Diners Club Back to Resource Information

29

CREDIT POLICY Unless you have established credit in advance with us you will pay the entire contract price in cash or by certified check at least three business days prior to your function or by personal bank check two weeks prior to your function If you would like to establish credit please contact your CateringEvent Manager Back to Resource Information CURRENCY EXCHANGE Del Sol of Clearwater 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039 Back to Resource Information DECORATIONS Please contact your CateringEvent Manager for a description of items available as well as complete party package menus We are happy to suggest ideas on novel favors souvenir menus printed programs creative ice carvings theme food presentations and room accent decor and specialty linens We are not responsible for any loss or damage to property belonging to you or your attendees and do not maintain insurance covering it All displays andor decorations will be subject to our written approval and we reserve the right to contract and charge for hotel staff to provide the labor for any installations or removals of such Back to Resource Information DESTINATION MANAGEMENT COMPANIES (DMC) Preferred vendors that have successfully worked with the hotel are listed below for your reference

(813) 600-5763 office (813) 315-6379 fax 4302 Henderson Boulevard Suite 107 Tampa FL 33629 wwweventionsflcom

Destination Tampa Bay 651 Channelside Drive Suite 207 Cruise Terminal 2 (1st Floor Lobby) Tampa FL 33602 Phone 813-514-0770 Fax 813-514-0773

Back to Resource Information

30

DEPOSITS Required group Cash Deposits are outlined in your sales contract Cash Deposits may be made at anytime throughout your stay and placed to your master account balance Full pre-payment of room and tax is required for guests not wishing to utilize a credit card upon check-in Back to Resource Information DIAGRAMS Diagrams are available on our website or contact your CateringEvent Manager Back to Resource Information DIETARY REQUIREMENTS Our Chef will provide meals for your attendees with special dietary requirements Please advise your CateringEvent Manager if a special meal is required Back to Resource Information DIRECTIONS TO THE HOTEL

From The North Take I-75 South to 275 South Exit onto Highway 60 West toward Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The South Take I-275 North to Roosevelt Blvd West to Bayside Bridge turning right (going North) Turn left on Highway 60 Gulf to Bay At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The East Take I-4 West to I-275 South to Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left

Back to Resource Information DOCTORS ON CALL Please contact Guest Service for a list of Doctors on Call by dialing extension 153 Back to Resource Information

31

DRUG STORES CVS Pharmacy 467 Mandalay Ave Clearwater Beach FL Tel 727-447-6429

Walgreens 660 S Gulfview Blvd Clearwater Beach FL 33767 (727) 443-2393

Back to Resource Information DRY-CLEANING ndash SEE LAUNDRYVALET Laundry services are available by dialing extension 153 Monday thru Saturday garments picked up prior to 900 am are returned to guests by 600 pm the same evening Closed Sundays amp Holidays Back to Resource Information eEVENTS Hilton Familyrsquos online booking channel for small groups and meetings Back to Resource Information ELECTRICAL The Engineering Department provides assistance with all your mechanical and electrical needs Please contact your CateringEvent Manager if you require an electrical services request form to secure additional power andor labor services All requests for power requirements are to be communicated to your CateringEvent Manager A complete production package is also available through your CateringConvention Services Manager Please see forms for pricing and ordering Back to Resource Information ELEVATORS The hotel has 5 guest elevators located in 3 areas the main entrance and lobby area and 2 elevators in banquet foyer area All elevators access the 9 floors of the hotel Back to Resource Information EMERGENCY PROCEDURES The Hilton Clearwater Beach is fully prepared to handle different types of situations to assist our guests The following is information on our emergency procedures bull The hotel internal emergency number is 0 or 911

bull The hotel has an emergency response team 24 hours a day In the event of an emergency calling the emergency number 0 will initiate the appropriate response

bull Paramedics Fire Department and the Police Department are all located approximately 3 to 5 minutes from the hotel

32

bull Our Security Department as well as a small number of other employees are trained in CPR and First Aid

bull Emergency evacuation routes and procedures are located on the inside of all guest room doors

Nearest Emergency Room Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Nearest Hospital Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Back to Resource Information

ENTERTAINMENT The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to assure satisfaction and secure the best local national and international talents The city requests that outdoor entertainment begin no earlier than 1000 am and end no later than 1100 pm Please contact your CateringEvent Manager for assistance in booking entertainment Back to Resource Information ENVIRONMENTAL COMMITMENT At Hilton Hotels Corporation protecting the Environment is a top priority Responsible environmental activity is good for both our business and the community Hilton has developed a comprehensive company-wide policy to promote business practices that help preserve the environment We provide guidelines for all of our facilities and our goals are to ldquoReduce ndash Reuse ndash Recyclerdquo as much as we can Help us to preserve the remarkable habitats and beautiful beaches that surround the Hilton Clearwater Beach The hotel is committed to safeguarding our environment through consistent water conservation energy efficiency waste reduction and clean air practices We invite you to join in our Be Green initiative and experience the many ways in which we are giving back to our planet including

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information

33

EXECUTIVE MEETING PACKAGES THE HILTON APPROACH TO ONLINE MEETING PLANNING Let the Hilton Clearwater Beach whisk you and your guests away to the shores of the Gulf of Mexico and allow the typical hassles of event planning melt away Enjoy a quick easy hassle-free experience when you take advantage of our new e-Events service and plan your entire meeting from one easy-to-use website A simple click of the mouse will allow you to book blocks of 5 to 25 rooms take care of food and beverage services reserve av equipment or choose a venue Once reserved rooms may be paid for separately by each group member or by one person This online tool is just one of the many ways the Hilton Clearwater Beach Resort will ensure success for your Small Group Event Book now with e-Events and allow the typical corporate settings to yield to swaying palms brilliant white sand and warm ocean breezes

bull One-stop shopping for 5 - 25 guest rooms per night food amp beverage and function space

bull Simple price quotes and online contract bull No phone calls or negotiations necessary bull Instant confirmation bull 247 access to up-to-the-minute information bull View and manage reservation details for your attendees bull Book rooms directly for your guests

After you book take advantage of other tools designed to make your Small Group Event easy Create a Personalized Group Web Page where you can publish details above your meeting agenda Use Guest List Manager to view print or download your attendee list and review current room reservations For groups requiring more than 25 guestrooms please click here for an Online Request for Proposal Back to Resource Information EXHIBITS Please request the hotelrsquos Exhibit Resource Guide from your Event Services Manager Back to Resource Information FAX MACHINES Business Center or Front Desk will be able to assist with your fax needs Back to Resource Information FAX NUMBERS For Guests (727) 461-0610 CateringConvention Services office (727) 461-1768 Sales office (727) 446-1583 Reservations office (727) 446-2904 Back to Resource Information

34

FIRE CODES The following are a few general regulations that typically fall under local fire authoritiesrsquo specifications They should be considered when planning and coordinating space decorations etc in the ballrooms and meeting rooms as well as all other applicable laws codes and regulations Where exits are not immediately accessible from an open floor area safe and continuous passageways aisles or corridors shall be maintained leading directly to every exit and shall be so arranged as to provide convenient access for each occupant to at least two exits by separate ways of travel The aisle needs to be as wide as or wider than the exit to which they are leading There will not be any setup permitted in front of any exit doors Staggering of dining tables is not permitted All room sets must be in compliance with the local Fire Department regulations pertaining to occupancy load mandatory aisles and ceiling clearance fire exits Any event which has vehicle displays fog machines fueled cooking demonstrations laser exhibits (including tabletop) or extensive productions with staging and props must have a certified permit from the local Fire Marshall All associated fees for permits floor plan approval and stand-by fire watch are your responsibility and final approved copies must be received at least three days prior to the event Every required exit exit access or exit discharge shall be continuously maintained free of all obstructions or impediments to full instant use of fire or other emergency No furnishings decorations or other objects shall be placed so as to obstruct exits access thereto egress there from or visibility thereof Hangings or draperies shall not be placed over exit doors or otherwise located as to conceal or obscure any exit Mirrors shall not be placed on exit doors Mirrors shall not be placed in or adjacent to any exit in such a manner as to confuse the direction of the exit No open flame devices shall be used in any meeting rooms When necessary for ceremonial or religious purposes the fire marshal having jurisdiction may permit open flame lighting under such restrictions as are necessary to avoid danger of ignition of combustible materials or injury to occupants Any furnishings decorations and stage settings shall be fire retardant treated and must display certificate of proof Local fire authorities in advance of event set-up shall approve all extensive production plans Distance between tables must be equal to or greater than the required aisle width plus 19rdquo for chairs on one or 38rdquo for chairs on both sides It is ultimately the grouprsquos responsibility to ensure that your event complies with all applicable laws including but not limited to fire and safety codes rules and regulations

35

Please contact your CateringEvent Manager for detailed information regarding Fog Machines Lasers etc Back to Resource Information FITNESS CENTER Hilton Fitness by Precorreg offers the essentials for your workout cardio with personal TV screens and headphones free weights water courtesy towels and room to stretch Our Precorreg Fitness Center is located on the 3rd floor with access by room key Hours of Operation Open 24 hours ages 16 and older Back to Resource Information FLAGS Our Banquet Department currently has two United States flags and two Florida State flags in inventory If you require additional flags please discuss rental costs with your CateringEvent Manager Back to Resource Information FLORALFLORIST Please consult your CateringEvent Manager for assistance with a proposal for your special event or for a list of preferred florists Back to Resource Information FREIGHT ELEVATOR The Freight Elevator services the back service hall and ballroom areas form the second level stop Single Freight Elevator with interior dimensions of lt80rdquogtL x lt56rdquogtW x lt84rdquogtH Door measurement of lt42rdquogtW x lt84rdquogtH Back to Resource Information GIFT CERTIFICATES A gift certificate is a wonderful way to reward your attendees staff or sporting event winners Gift certificates are available for purchase through Executive Office and are designated for restaurants lounges and guest room charges Gift certificates are not honored at our retail shops however purchases may be made in certain retail shops and signed to the guest room A gift certificate can be used as a credit to the guest room account Please contact your CateringEvent Manager for further details Back to Resource Information

36

GIFT IDEAS httpwwwhiltontohomecom - The Hilton Serenity Collection httpwwwhiltoncorplogowarecomrep=hilton - Olympic Merchandise httpwwwwaldorfcollection-hotelsathomecomhomehtml - The Waldorf Collection Back to Resource Information GOLF COURSE INFORMATION These Four Golf Courses offers you the very best Scenic fairways rolling greens and beautiful sweeping views The courses are open to the public Transportation for your group can be arranged through your CateringEvent Manager in advance Golf Course Information Clearwater Country Club paulaccctampabayrrcom 525 N Betty Lane Clearwater FL 33755 (727) 446-224

Clearwater Country Club course originally designed by Herbert Strong in 1920 has weathered several redesigns At par 726010 yards from the white tees it remains a short course of average difficulty However the greens are small and the fairways are plagued by sand traps and there is occasional water Only one of the par 5s tops 500 yards The par-4s with one exception are under 400 yards long from the blue tees (6231 yards) The par-3s are varied from long to short This is a semi-private golf course Only soft spikes are allowed The Belleview Biltmore Golf Club belleviewbiltmorecomgolf 1501 Indian Rocks Road Belleair FL 33756-1465 (727) 581-5498 Features 18 championship holes of championship golf Extensively restored to the classic Ross design the course has a reputation for its challenging but also forgiving design For your convenience the Belleview Biltmore Pro Shop carries a complete selection of golf accessories and apparel club and shoe rentals are available to meet the golf attire and shoe requirements Our Golf Professional is happy to assist you with the planning of your groups golfing events The Belleview Biltmore Golf Academy As one of Floridas best playing professionals Bill Shriver has played in four PGA Tour Events the Buy Com Tour and has been named the North Florida PGA Player of the Year in 1999 While directing golf schools in

37

Florida Bill has had the opportunity to compete against and coach professional golfers With the extensive teaching and playing experience of Shriver and McClanan Maser its a winning combination to the Belleview Biltmore Golf Academy The course opens at 700 am daily and tee-times are required Complimentary transportation every hour on the hour to our Golf and Beach Club Innisbrook Golf and Country Club 36750 US Highway 19 North Innisbrook FL 34684-1239 Tel (727) 942-2000

The newly renovated Innisbrook is simply one of Americarsquos most celebrated Florida golf resorts Not only do we consistently receive top accolades ndash including Golf Magazinersquos ldquoTop 100 You Can Playrdquo and Golf Digestrsquos ldquoTop 75 Golf Resorts in Americardquo ndash we also host an annual PGA Tour championship and the LPGA Legend Tourrsquos first major

Wersquore home to four outstanding layouts ndash all designed by the innovative and imaginative architect Lawrence Packard ndash including the top-rated Copperhead course which welcomes the worldrsquos finest players each March when the PGA TOUR visits Innisbrook for the Transitions Championship727) 942-2000

Back to Resource Information GRATUITIES Informally known as tipping in the United States tipping is voluntary Tips are supposed to be rewarded for services performed as well as a supplement to an employees income (gratitude) Recommendations for housekeeping - $100-200 per day Bellman - $100 per bag and discretionary for above and beyond services provided for you Disclosure all gratuities not outlined in the contract are discretionary Back to Resource Information GROUP RESERVATIONS IDENTIFICATION PROGRAM (GRIP) Manage room blocks proactively with automated cross-reference of group registration lists against hotel reservations Automates the process of all reservations booked within or around an associated

group block Reduces exposure to attrition Ability to monitor booking pace No charge ndash itrsquos FREE

Back to Resource Information GROUP CHECK-IN ARRIVALS AND DEPARTURES The Hilton Clearwater Beach has a specially designed group entrance to accommodate the needs of your group It has a porte-cochere and ample room for bus loading and unloading It is also conveniently located near the ballrooms and meeting rooms This

38

area may be reserved and set up for satellite check-in and convention registration depending on your arrival pattern All coach arrivals will be directed to the group entrance as the front entrance becomes easily congested and large movements can be more efficiently accommodated at the group entrance Your guests will be asked to remit credit or a cash deposit upon arrival for their incidental charges unless we have agreed to accept a letter of guarantee from your organization and it is on file at time of check-in If your guests are arriving via group transportation and an arrival manifest has been supplied we will be happy to have all of the rooms assigned in advance and key packets prepared If your guests will be arriving at scattered times throughout the day with no transportation arrangements made or arrival manifest we will assign rooms on a first-come first-serve basis Back to Resource Information GUEST LIST MANAGER An on-line tool provided by Hilton to group customers that allows them to manage their grouprsquos reservations on-line and provides on-line guest list information Back to Resource Information GUEST ROOMS The hotelrsquos current bedding breakdown is as follows 185 King 231 QueenDoubles Florida state law and local enforcement of national fire codes mandate that there is a maximum of four guests per room (adultschildren) Hilton is pleased to present ldquoThe Serenity Collectionrdquo todayrsquos premier bedding package including pillow top mattress and luxury linens Did you enjoy your nightrsquos sleep Visit wwwpacificcoastcom to order your own Serenity bed Back to Resource Information GUEST ROOM DELIVERIES Bell Services delivers non-food or packaged deliveries to the guest rooms The charge for deliveries is as follows under the door - $200 per envelope and deliveries inside the room - $300 for the first item amp $100 for each additional item Back to Resource Information

39

GUEST SERVICE HOTLINE Guests with specific needs or requests may pick up a house phone and dial extension ldquo55rdquo for the Hilton hotline Our banquet hotline is ldquo156rdquo for banquet needs or requests Hilton reservation hotline 1-800-753-3954 Dial ldquo0rdquo for any other requests and our hotel operator will direct you to the appropriate hotel contact Back to Resource Information HAIR SALON Sharmaines Salon amp Day Spa 483 Mandalay Avenue Suite 206 Clearwater Beach FL 33767 Phone (727) 447-2025 infosharmainescom Hours of Operation Mon 9-4 Tues 9-6 Wed Thu Fri 9-8 Sat 9-6 Sun 10-3

Salon South Beach 781 Bayway Boulevard Clearwater Beach FL 33767 Phone (727) 444-4551 Salonsouthbeachcom Hours of Operations Tues ndash Sat 9-5

Back to Resource Information HEAT HEAT (Hilton Environmental Analysis and Tracking) is our internal measurement system to collect analyze and track environmental and social performance at our property as well as our brands globally In so doing we are able to integrate sustainability as a core performance metric and drive economic and social returns Your CateringEvent Manager can share detailed information Back to Resource Information HOSPITALITY DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks can be located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next dayrsquos use Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information

40

HOTEL FACTSHISTORY The following is a fact sheet for the Hilton Clearwater Beach Location Clearwater Beach FL Address 400 Mandalay Avenue Telephone 727 461 3222 Facsimile 727-461-0610 Reservations 1-800-HILTONS Website Hiltonclearwaterbeachcom Managed By Hilton Corp Opened 1980 Renovated 2008 Back to Resource Information HOTEL MAP Attendees may receive a map in their key packet when they arrive at the hotel Your CateringEvent Manager can customize the map for your guests to state your group name and show locations and directions for your special functions at $200 each Back to Resource Information HOUSEKEEPING Daily housekeeping services which consists of general cleaning take place between 800 am and 600 pm Should one of your guests require special times of service requests may be made directly with Housekeeping or your CateringEvents Manager The suggested housekeeping gratuity is $100 per day Some groups may have the gratuity rate predetermined in the contract and billed to the master account Each guest room is provided with several special service amenities either at no charge or for a nominal fee These items include an iron and ironing board coffee makers hairdryers in-room safe bathshower amenities and extra pillows Additional bedding available for children cribs and roll-aways Please note there is a maximum of four persons (including children) allowed per room Turn-down services include Daily Exchanging of Linens and Towels amp Turning-down bedding Back to Resource Information IN CONJUNCTION WITH (ICWrsquoS) Any group hosting an In-Conjunction With Event is solely responsible for all charges and activities The hosting convention must authorize all arrangements for meeting space assignments food beverage etc Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space and separate billing are subject to credit approval

41

All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all ICWrsquos should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the Catering Department to set up food beverage and billing arrangements Back to Resource Information INDEMNIFICATION To the extent permitted by law you agree to protect indemnify defend and hold harmless the Hotel Hilton and the Owner and their respective employees and agents against all claims losses or damages to persons or property governmental charges or fines and costs (including reasonable attorneyrsquos fees) arising out of or connected with your function except those claims arising out of the sole negligence or willful misconduct of the hotel Back to Resource Information IN-ROOM DINING Our In-room Dining is open Sunday-Thursday 630 am-1100 pm Friday and Saturday 630 am-1200 am for breakfast lunch dinner snacks and beverage service We are happy to offer convenient doorknob ordering for breakfast service In-Room Dining can be reached at extension 148 in-house A variety of amenities are also available through room service Room service gratuity is 18 and is posted automatically on all checks There is also a delivery fee of $300 per order Back to Resource Information INTERPRETATIONTRANSLATION SERVICES International Technical Translators (727) 461-3437 1180 NE Cleveland St Clearwater FL Back to Resource Information INTERNET SERVICES The Hilton Clearwater Beach provides numerous Internet Services Ibahn is our Internet Service Provider for all guestsrsquo networks and will answer any questions concerning your system Back to Resource Information

42

KEY CARDS Please contact your CateringEvent Manager if you would like keys to any of your meeting office or hospitality rooms If you wish to have a lock changed there will be a $25000 charge per doorper room and you may be required to sign a hold harmless agreement (Customized) KEY CARDS Please contact your CateringEvent Manager if you would like custom keys for your group They are an excellent way to market your organization Back to Resource Information KEY HOTEL CONTACTS The Executive Managing Committee consists of the following people General Manager Bob Walters ext 104 Director of Food amp Beverage George Bentley ext 181 Director of Finance Tommy Lewis ext 121 Director of Rooms Mike Morris ext 195 Director of Engineering Todd Isbell ext 185 Director of Sales and Marketing Joanna Patterson ext 111 Back to Resource Information KOSHER We offer a variety of Kosher Meals to our guests These meals are prepared for us and are ldquoGlatt Kosherrdquo Please ask your CateringEvent Manager for kosher suggestions Back to Resource Information LAUNDRYVALET ndash SEE DRY CLEANING Hilton Clearwater Beach offers coin operated laundry area on the 3rd floor open 24 hours with key access Complete laundry services are also available by dialing extension 153 in-house Garments picked up prior to 900 am are returned to guests by 600 pm the same evening Garments picked up after 900 am will be returned the following day by 600 pm Please note that there is no service on the following Holidays Memorial Day July 4 Labor Day Thanksgiving Day Christmas Day and New Yearrsquos Day Back to Resource Information LIMOUSINE SERVICES Arrangements may be made to have a group VIP transported by our hotel limousine or town car or through an outside service Execucar at wwwexecucarcom is our preferred service and can be reached at 888-479-8545 Our valet department can also arrange limousine transfers and can be reached at ext 154 Super Shuttle can be arranged in advance for transportation back and forth from the airports

43

Juliersquos Limousine 17116 US 19 North Clearwater FL 33764 727-538-5113 Fax 727-538-5113 Julieslimocom

Execucar- Tampa Bay 11901 30th Court North Tampa Bay FL 33716 Tel 888-479-8545 wwwexecucar-tbcom

Back to Resource Information LINEN SELECTION A variety of table linens are available for your various functions If you desire specialty linen or would like quotes on theme-coordinated linens and chair covers please consult your CateringEvent Manager Linen colors White or Ivory Back to Resource Information LIQUOR LAWS The State of Florida has strict liquor laws that must be followed by the Hilton Clearwater Beach Because the hotel is only licensed-authorized to sell and serve alcoholic beverages that were purchased by the Hilton Clearwater Beach no group may bring in their own alcohol to be served in meeting rooms public areas and on our beach The legal drinking age in Florida is 21 Your CateringEvent Manager may provide a copy of some of the applicable State of Florida liquor laws upon request Back to Resource Information LOAD-INLOADOUT (PRODUCTION DEacuteCOR AND STAGING) Please refer to the Production Resource Guide Back to Resource Information LOADING DOCK THERE IS NO LOADING DOCK AT THE HOTEL Special arrangements must be made for all palletized or large shipments The loading area is located in the back drive The hours of operation are from 700 am-700 pm No deliveries or load-inload out between the hours of 700 pm and 600am Please refer to The Exhibit Resource guide for details Clearance to Service Elevator 42rdquoWx56rdquoDx84rdquoH Back to Resource Information

44

LOCAL INFORMATION Busch Gardens - 33 MI - E Captain Memos Pirate Cruise 2 MI SE City Center - 3 MI - E

Clearwater Marina - 02 MI - E Clearwater Marine Aquarium - 1 MI - E Phillies Spring Training - 8 MI - NE

Back to Resource Information LOST AND FOUND It is the policy of Hilton Hotels Corporation to make every effort to return any found property to its rightful owner All found property in the hotel will be recorded stored and disposed of whether it is found in a guestroom public space or any other area of your hotel We will make every attempt to determine the legitimate owner and return the found property If the owner cannot be determined within ninety days (or other time period specified by local law) the found property will be disposed of in accordance with the state law If no local or state law exists or these agencies decline involvement the property shall be returned to the finder This policy does not apply to minor items found on the property such as a toothbrush ladies hosiery cigarettes etc Back to Resource Information LUGGAGE STORAGE Based upon availability a banquetmeeting room may be set aside to store hand carry luggage for individuals leaving later in the day It is requested that the travel staff supervise these items as they will be stored at your own risk Back to Resource Information MANAGER ON DUTY (MOD) For your convenience a manager on duty is available 24 hours a day 7 days a week and can be accessed via the guest service hotline at extension 55 Back to Resource Information MAIL SERVICES Stamps are for sale with our Clearwater Provision Company and can offer basic mailshipping services If you have a large number of items that need to be mailed or require shipping materials we suggest our shipping and receiving department The Clearwater Provision Company Monday - Sunday 7am-9pm Dial - 177 They are located right off of the lobby Complete mail services amp materials

The United States Post Office The Marina 45 Causeway Blvd 727-449-0604 830am ndash 400pm M-F CLOSED Saturday and Sunday

Back to Resource Information

45

MASTER ACCOUNTS See Sales Agreement Back to Resource Information MEDICAL FACILITIESSERVICES Medical Services facilities nearby Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000 3 miles from Hotel Back to Resource Information MEETING ROOM CAPACITIES Please refer to Meeting Space diagram and chart on pages 4 5 amp 6 or consult your CateringEvent Manager Back to Resource Information MEETING ROOM DELIVERIES For small exhibits when a drayage company is not being used standard boxes or packages to and from the exhibit area will be delivered by the hotel bell staff for a charge of $300 itemper move Back to Resource Information MEETING ROOM RENTAL Please contact your Sales Manager or CateringEvents Manager for Meeting Room Rental details Back to Resource Information MEETING ROOM SET STANDARD Standard meeting rooms include the following items

bull Banquet or classroom tables and chairs bull Linens bull Pads and pens bull Ice water bull Lectern

Basic meeting room set up is complimentary Depending upon the extent of the setup requirements additional charges may be incurred Please contact your CateringEvent Manager for miscellaneouselectrical charge price sheets All meeting rooms are set non-smoking Back to Resource Information

46

MUSICMUSICIANS The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to secure the best local national and international talents Please contact your CateringEvent Manager for assistance in booking entertainment Clearwater Beach requests that outdoor entertainment begins no earlier than 1100am and ends no later than 1100pm Back to Resource Information NEWSPAPERSPUBLICATIONS Newspapers available in our Clearwater Provision Company store are USA Today St Pete Times Weekend St Pete Times They are delivered to the Clearwater Provision Company store at 700am daily The USA Today is delivered to guest rooms Monday-Friday Back to Resource Information OFFICE EQUIPMENTSUPPLIES The in-house Business Center is 24 hour self service area that offers 2 computer workstations fax machine and printer A complete range of services including rental of computer systems copier machines facsimile machines can be arranged with our in house AV company Secretarial support photocopying word processing services fax transmissions can be arranged through your catering and event managers Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested For large quick printing or copying jobs we recommend calling UPS Store

140 Island Way Clearwater FL 33767

Cross Streets Between Windward Psge and Dory Psge (727) 446-0660 Fax (727) 446-5586 Back to Resource Information OFF PREMISE CATERING Please contact your CateringEvents Manager for details Back to Resource Information

47

Please contact your CateringEvents Manager for details PACKAGE ROOM

Back to Resource Information PARKING The Hilton Clearwater Beach offers self-parking at $500 per day event parking at $300 We also offer valet parking at the rate of $1400 per day If you are planning a large movement or delivery of rental cars for a specific group event or activity please advise your CateringEvent Manager so that specific parking may be reserved Back to Resource Information PERSONALIZED GROUP WEB PAGE POG is a personalized web page for your attendees to book reservations directly online Available at all Hilton Family properties Customize with your program Customize with your logo No charge ndash itrsquos FREE

Back to Resource Information PETS (POLICY) Service animals are always welcome and must be accompanied Hilton Clearwater Beach does not allow pets on the premises however there are Pet Boarding Facilities in the area aVIP 1242 Cleveland Street Clearwater Florida (727) 446-6700 averyimportantpetcom

A Pets Place of Clearwater Inc 410 South Pegasus Ave Clearwater FL 33765 Phone 727-608-4629 apetsplaceofclwcom

Back to Resource Information PHOTOGRAPHY CVS is located within 1 block from the Hotel Services include film developing one hour developing and photo enlarging

467 Mandalay Ave Clearwater FL (727) 447-6429

Kimberley Photography LLC is a company that can also provide photography services for all occasions special events weddings and groups

Kimberley Photography LLC (727) 543-9723 Kimberlykimberly-Photographycom

Back to Resource Information

48

PIANOS The Hilton Clearwater Beach has 1 piano for use in the foyer Our piano can be provided in our meeting room however it is recommended that they be tuned prior to each use The tuning fee is $15000 and requires advance notice Please note that there is an additional labor fee if you request a piano to be placed on top of portable staging Our piano cannot be placed outside or on one of our covered decks If your group requires additional pianos or pianos in outdooralternate locations your CateringEvent Manager can rent them from an outside source Back to Resource Information POOLS

bull Two heated beachside pools and a Jacuzzi bull Lounge chairs provided at no charge bull Kids activities and crafts daily at poolside bull Free pool and beach towels for use during your stay bull Beach club shop with everything from sunscreen to ice cream to sun glasses bull Sand Bar amp Grill offering poolside food and beverages for lunch and dinner

weather permitting open daily 11 am to sunset Back to Resource Information PORTERAGE Porterage services can be arranged at $400 per person on arrival andor $400 per person on departure Arrivals bags will be tagged and delivered to rooms Departure services a letter will be issued informing persons on times for when luggage will be picked up Luggage is to be left just inside door Back to Resource Information POST-CONVENTION MEETING We encourage our customers to meet with our General Manager during or after the meeting to provide and review feedback Your Event Manager will coordinate a convenient time Back to Resource Information POST EVENT REPORT For meetings and conventions with more than 100 rooms on peak night your Event Manager will complete a Post Event Report This report details room pick-up and food and beverage revenues Back to Resource Information

49

POSTING OF EVENTS Event posting is placed daily on the tv monitors in your guest room as well as in the meeting space and lobby Back to Resource Information PRE-CONVENTION MEETING In order to introduce our clients to the key contacts of the hotel we would like to arrange a pre-convention meeting a day or two prior to your main group arrival Please advise your CateringEvent Manager as to who will attend from your organization and what a convenient time would be for this meeting (time ranges from 30 minutes to one hour) Please note that for smaller groups a smaller more personalized meeting may be set up involving key operational department heads Back to Resource Information PRINTING SERVICESFASTSIGNS of CLEARWATER Manager Mike Lucke 17948 US Hwy 19N Clearwater FL 33764 (P) 727-797-1177 (F) 727-799-9480 249fastsignscom

Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl (727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm Sunday 1200pm-600pm

Back to Resource Information PRODUCTION GUIDELINES Your Event Manager will provide you with the hotelrsquos Production Resource Guide Back to Resource Information PUBLIC TRANSPORTATION The Clearwater Jolley Trolley historic trolley service from Sand Key North and South Beach and the Island Estates every 30 minutes Hours of operation Sunday-Thursday 1000am-100pm Friday-Saturday 1000am-1100pm httpwwwclearwaterjolleytrolleycom Fare price passes and trolley maps can be obtained in our Provision Store located on the second floor All fare classifications are valid on the Jolley Trolley and PSTA system-wide network Passes are interchangeable between the two service providers Back to Resource Information

50

PYROTECHNICS Groups are strictly prohibited from engaging in any activity or activities on Hotel property or possessing or bringing any materials or items to the Hotel and the Hotel property which involve or contain or constitute directly or indirectly (i) any form or type of pyrotechnics fireworks flares flames or other flammable or explosive materials or items or (ii) any Hazardous Substances The term ldquoHazardous Substancesrdquo includes but is not limited to any and all substances (whether solid liquid or gas) (i) defined listed or otherwise classified as pollutants hazardous wastes or words of similar meaning or regulatory effect under any present or future Laws or (ii) that may have a negative impact on human health or the environment including but not limited to petroleum and petroleum products asbestos and asbestos-containing materials polychlorinated biphenyls lead radon radioactivity materials flammable and explosives Back to Resource Information RADIOSPAGERSNEXTELS We are willing to assist you in obtaining walkie-talkie radios andor Nextels for use during your program Please consult your CateringEvent Manager for assistance Back to Resource Information RECYCLING

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information REGISTRATION ASSISTANCE If additional staffing is needed for your activity or hospitality desk please consult with your CateringEvent Manager Registration attendants are easily scheduled with sufficient notice Back to Resource Information REGISTRATION DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks are located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next days use

51

Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information RESERVATIONS RAPID RESERVATIONS AUTOMATED PROCESSING INPUT AND DELIVERY SYSTEM Expedited reservation processing straight from your rooming list into our system Eliminates dual entry process Accurate and efficient reservations Supports 3rd Party Clearinghouses No charge ndash itrsquos FREE

Back to Resource Information RESTAURANTSLOUNGES There are a variety of Restaurants and Lounges within walking distance from the Hilton Clearwater Beach There are even more just a short distance away from Subway to Gourmet Clearwater Beach has it covered Please contact your EventCatering Manager for a detailed list Back to Resource Information RESTAURANT RESERVATIONS Reservations are strongly recommended for all restaurants in the hotel and in Clearwater Beach whether it is for a table of four or a dine-around for 250 Please contact our valetbell stand at 153154 Back to Resource Information RESTROOMS Public restrooms are located in the following areas Lobby Level ndash Adjacent to Reflections Restaurant Lobby Level ndash Meeting space foyer southeast corner of the Hotel Outdoor Ground Level ndash West end of hotel next to beach services desk Outdoor Ground Level- Extension to the Sandbar facilities poolside Back to Resource Information RESUMES Please contact your CateringEvents Manager Back to Resource Information

52

ROBES 2 light-weight cotton robes are provided in all Guest Rooms Additional robes are available upon request and for purchase Back to Resource Information ROPESSTANCHIONS Ropes and Stanchions bull Pairs of stanchions with connecting rope For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information SAFESSAFE DEPOSIT BOXES For your convenience all guest rooms have an in-room Safe located in the wardrobe closet Back to Resource Information SECURITY If required in our sole judgment in order to maintain adequate security measures in light of the size andor nature of your function you will provide at your expense security personnel supplied by a reputable licensed guard or security agency doing business in the city or county in which we are located which agency will be subject to our approval Such security personnel may not carry weapons Your catering and event managers can assist in locating security for hire Back to Resource Information SHIPPING AND RECEIVING Packages for functions may be delivered to the hotel up to three (3) days prior to the eventconvention Arrangements must be made through your CateringEvent Manager for storage Please note that the hotel storage facilities are extremely limited Please do not ship valuables We cannot be responsible for contents Please contact your CateringEvent Manager for pricing and storage arrangements When shipping materials to the hotel please include the following information on all packages to insure proper delivery and storage Conference Name Event Dates Client Guest Name

53

Hold for Arrival (arrival date) Attention ltyour cateringevent contactgt Hotel Name Address City State ZIP Phone Fax Number of packages in that shipment We also recommend that you have a packing slip both inside and outside of each package Guests will be responsible for the packing and return of all packages Receiving handling and shipping charges may apply No COD packages will be accepted The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC) Shipping from the Hilton The Hilton Clearwater Beach utilizes FedEx and US Postal Service for our shipping needs Please see your CateringEvents Manager for pick-up and delivery schedules A Freight-Forwarding Form should be obtained from your CateringEvent Manager and completely filled out for shipping Back to Resource Information SHOPPING There are many shops within walking distance from the Hilton Clearwater Beach Countryside Mall with more traditional stores and shopping is located 20 minutes away Please contact the Bell Stand for directions Back to Resource Information SIGNAGEBANNERS In order to maintain a quality image for all Hotel guests there are a few things we ask of you during your stay Only professionally printed signage is allowed in the meetingconvention areas These signs can be used with easels or in sign stands No handwritten signs or flipcharts are allowed outside the meeting rooms No banners can be hung along the walls of the Public Areas Banners may be hung from the skirting of the hospitality desks and at outdoor functions Hotel personnel must provide the labor to hang the signs at a fee of $45 - $75 each In addition nothing is to be placed over exit doors or located to conceal or obscure any exit Back to Resource Information

54

SITE INSPECTIONPRE-PLANNING Site Inspections can be coordinated with a Sales Manager or CateringEvents Manager Back to Resource Information SMOKING The Hilton Clearwater Beach is 100 smoke-free anywhere inside the hotel The Smokerrsquos Oasis is located on the Lobby Level outside of the South East Corner of the Hotel Back to Resource Information SOUND SYSTEM Some hotel meeting rooms and ballrooms have a basic sound system Please contact your CateringEvent Manager with questions There may be fees assessed for certain hookups as well as hourly labor charges Anchor systems or supplemental systems will be required for all outdoor locations Please make note of the hotelrsquos noise curfews No sound system functions can take place outdoors before 800 am and all outdoor evening functions must end no later than 1100 pm Back to Resource Information SPECIAL MEAL REQUESTS Please consult with your CateringEvent Manager for any special meal requests The Hilton Clearwater Beach Executive Chef is pleased to accommodate your requests to the best of his abilities Back to Resource Information SPORT Sustainable Property Operations Results Tracking SPORT is an integrated performance based system built into our HEAT system that looks at all of the key focus areas in terms of sustainability and operational best practices Your CateringEvent Manager can share detailed information Back to Resource Information STORAGE Storage for your advance boxes and convention supplies is quite limited at the Hilton Clearwater Beach If you are anticipating shipping a large volume of materials we suggest you consult your CateringEvent Manager as soon as possible to reserve a room or plan to utilize an area in your office or hospitality room set up Hotel cannot provide security If shipping valuables please make arrangements to hire and pay for outside security Back to Resource Information

55

SUITES Please refer to the Suites Section on Page 3 Back to Resource Information SUSTAINABILITY Mission Statement Hilton Worldwide will manage our business through a lens of sustainability to benefit this generation and those that follow Through action and innovation we will lead our industry in projects and programs that

bull Enhance the guest experience bull Engage our employees bull Improve operational efficiency bull Advance building design bull Strengthen our partnerships bull Serve our communities bull Protect our global environment bull Enrich our Family of Hotels

Back to Resource Information TAXES The current Florida State Tax is 7 The current Pinellas County Bed Tax is 5 All goods and services are subject to state tax including but not limited to food beverage labor and gratuities Back to Resource Information TAXICABS For the city of Clearwater Beach there are a total of taxi companies available to our guests The Hilton Clearwater Beach recommends Yellowcab at 727 799 2222 The standard rate for transfers from the Tampa International Airport to the Hilton Clearwater Beach is approximately $5000one way plus gratuity Back to Resource Information TELEPHONESTELECOMMUNICATIONS The following types of telephones are available for guests meeting and convention service and administrative staff Please advise your event and catering managers if you need the use of a phone for your program Dial ldquo9rdquo line

bull Used for in-house local and toll-free calls only Price is $5000++ per day

56

Dedicated Analog Phone Line The installation fee is $10000 plus tax plus price of all calls DID lines can be used for Long Distance minimal PC and fax can work as well DID Lines The following are enhancements that can be added to a DID Line Ibahn wireless connections $2500 per day or (20) connections at $22500 Hard wired connections $7500 per day Broadband Access ndash please contact your event service or catering manager Guest Room Calls Type of Call Instructions Rates Direct Dial-Bill to Room EMERGENCY 9+911 No Charge Room to Room No Charge Local 9+Number $100 connecting fee plus local rate 8008888xx toll free 9+1+Number $100 connecting fee plus local rate Long Distance 9+1+Number $100 connecting fee plus local rate ATampT Operator assisted International 9+011+CC+CC+Number $100 connecting fee plus ATampT Operator assisted rate (by country) Local Long Distance and International Calls will be billed to your account if the phone rings more than (7) times connect with voice message or the other person picks up Applicable Taxes will be added Rates subject to change You may obtain free rate information at any time by dialing 9+00 and ask the ATampT Operator for the rate of an Operator Assisted Call Hilton subscribes to ATampT Long Distance and Operator Services You have the right to reach other long distance carriers from the telephone and you may do so by dialing the access code provided by that carrier Voice Mail Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out To hear messages if the red light is flashing on your guest room telephone 1 Lift the receiver 2 Press MESSAGE key 3 Follow recorded instructions Should you require assistance while using Voice Mail simply press the ldquordquo key at any time

57

Video Teleconferencing We have video conferencing equipment - can be installed in all public space rooms Back to Resource Information TENTS Please contact your CateringEvent Manager regarding rental of small tents Large tents can be installed at the Hilton Clearwater Beach Tents are provided by US Tent US Tent Rental Inc 2006 72 nd Drive East Sarasota FL 34243 (941) 727-3311 ustentrentalcom Back to Resource Information THEME PARTIES The Hilton Clearwater Beach is proud to present a complete package of signature theme parties Please discuss themes with your CateringEvent Manager and ask for a copy of our latest and most popular menus and productions Back to Resource Information TOURSSIGHTSEEING Please contact your CateringEvents Manager for details on Tours and Sightseeing excursions in Clearwater Beach Back to Resource Information TUXEDOSFORMAL WEAR If you are anticipating a large delivery of tuxedos on site please advise your CateringEvent Manager in advance The following companies offer tuxedo rentals Menrsquos Warehouse 2719 Gulf to Bay Boulevard Clearwater FL 33759-4951 (727) 726-2262 menswearhousecom

Deolindas Tailoring amp Alterations 514 Park Street Clearwater FL 33756-5405 (727) 442-0045 deolindacom

Back to Resource Information

58

VOICE MAIL All guest rooms have a voice mail message service Group voice mails may be left however please note that this process is time consuming as each room number needs to be programmed individually Therefore labor fees may be assessed Please discuss any specific requests with your CateringEvent Manager Back to Resource Information WEATHER Depending on the season the weather at Clearwater Beach varies from a low of 50rsquo degrees to a high of 92 degrees Before visiting Clearwater Beach we recommend that guests check the local listings to determine the weather conditions Back to Resource Information WHEELCHAIRS If a guest requires a wheelchair we can arrange a rental for them at their own expense If a guest requests that we rent a wheelchair please note that we can coordinate the rental but will be unable to cover the expense The following companies have wheelchairs beach wheelchairs andor scooters for rent Fun Ride Rentals 400 Mandalay Ave Clearwater Beach FL 33767 (727) 519-3008 Hours of operation Monday ndash Saturday 1000am-Sunset Sunday 1100am-Sunset Back to Resource Information WIRED PAYMENT If you would like to have payment wired please notify your CateringEvent Manager and instructions will be faxed to you Back to Resource Information

59

WORSHIP SERVICES The following is a list of nearby locations Baptist Skycrest Baptist Church 125 N Belcher Road Clearwater FL 33765 (727) 791-7107 skycrestfamilyorg Catholic St Brendanrsquos Catholic Church 245 Dory Passage Clearwater Beach FL 33767 (727) 443-5485 stbrendancatholicorg

Christian Central Christian Church 1200 Keene Road South Clearwater Florida 33756 (727) 446-0988 clearwaterdisciplesorg

Jehovahrsquos Witness Jehovahs Witnesses Clearwater Congregation 1745 Weston Drive Clearwater FL 33755 (727) 442-9266 watchtowerorg Jewish Temple Bnai Israel 1685 South Belcher Road Clearwater FL 33764-6594 (727) 532-3829 templebnaiisraelclworg Lutheran St Paulrsquos Lutheran Church 407 South Saturn Avenue Clearwater FL 33755-6597 (727) 446-7718 stpaulsclearwaterorg

Methodist First United Methodist Church 411 Turner Street Clearwater FL 33756-5328 (727) 446-5955 fumc-clwcom Mormon Church of Jesus Christ of LDS 1740 North Highland Avenue Clearwater FL 33755-2104 (727) 446-9320 cofchristorg Pentecostal Bridge of Love Ministries 1329 North Highland Avenue Clearwater FL 33755-3416 (727) 445-9660

Protestant Holy Trinity Episcopal Church 3200 North McMullen Booth Road Clearwater FL 33761-2009 (727) 796-5514 holytrinityclworg

Back to Resource Information ZIP-OUT CHECKOUT With Zip Checkout your room folio is at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 150 to Checkout Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Back to Resource Information

60

FORMS

bull CREDIT CARD AUTHORIZATION

bull CREDIT APPLICATION

bull MISCELLANEOUS REQUEST FORM

bull PLANNING CHECKLIST

HILTON CLEARWATER BEACH

CREDIT CARD PAYMENT AUTHORIZATION FORM Please complete all areas below Incomplete requests may be rejected This form must be received at least 5 business days prior to the Check-In or by specified date in Event Contract to ensure acceptance of the credit card to be charged Do not send completed form by email FAX COMPLETED FORM TO [INSERT FAX ] ATTN ________________________________ HOTEL USE ONLY Date _____________________________ Guest Group Name Check-In Event Date Name of PersonGroup Making Reservation Phone Authorized Amount Approval Code Date CARDHOLDER - Please complete the following section and signdate below Cardholder Name as it Appears on Credit Card Cardholder Billing Address City State Zip Daytime Business Telephone Evening Telephone Credit Card Number Expiration Date Credit Card Type (Circle one) VisaMasterCard American Express Discover JCB Diners Club Credit Card Issuing Bank Name Bank Phone Number (from back of your credit card) I agree to cover the following categories of charges (Please circle) All Charges Room amp Tax Food amp Beverage Retail Recreation I agree to cover the above categories of charges up to a Maximum Amount of $ __________________ DIRECT BILL ACCOUNT PAYMENTS ONLY Name on InvoiceStatement _______ ______ Date on InvoiceStatement InvoiceStatement Number _________________________ ______________ Authorized Amount $_______________________ Note Charges for room and tax group deposits or direct bill account payments will be charged to your credit card immediately Any incidental charges circled above will be charged at the time of check-out Amount to be immediately charged to credit card for room and taxes or deposit $______________ Final Balance Billed to Credit Card (hotel use only) $_______________ By signing below you authorize the hotel to charge your credit card immediately for the amount indicated above up to the ldquoMaximum Amountrdquo indicated above You further acknowledge that if ldquoall chargesrdquo has been selected then all guestgroup related charges (less Deposit) will be charged to the above card number at the time of check-out or event conclusion Cardholder Signature Date

HOTEL NAME Hilton Clearwater Beach Resort SALES OFFICE (727) 298-1493 ADDRESS 400 Mandalay Avenue FAX (727) 461-1768

Clearwater Beach FL 33767 MAIN LINE (727) 461-3222

CREDIT APPLICATION Confidential Information

Name of Company Requesting Direct Billing

Address Telephone

City State CT Zip Dun amp Bradstreet Number Rating

Listed in Name of Group Name

Inclusive Booking Dates Group Contact Telephone

Address Fax

City Windsor State CT Zip DIRECT BILLING HAS BEEN REQUESTED AS INDICATED 1 Guest Room Accounts All charges for specified guests - provide list Room and tax only for specified guests - provide list 2 Catering All cateringbanquet charges 3 Miscellaneous Provide list BANK REFERENCES Bank Name Contact Full Address City State Zip Telephone Account ABA HOTEL REFERENCES (Most Recent History) Hotel Name Dates

Full Address Telephone City State Zip Hotel Name Dates

Full Address Telephone City State Zip AGREEMENT amp RELEASE I (We) agree if credit is extended to pay the amount due upon receipt of the first statement In accordance with the Privacy Act Freedom of Information Act the Fair Credit Reporting Act and any similar federal state or local statutory or common laws or regulations I (We) expressly authorize the above-named references any credit reporting agency any law enforcement agency (federalstatelocal) and any person or entity with knowledge of information relevant to this request for credit to release this information to the hotel (together with its owners partners parent subsidiaries and affiliates and their officers directors agents and employees ldquoHotelrdquo) and Hotel to request obtain and use such information as it sees fit I (We) hereby agree to release indemnify defend and hold harmless Hotel and any all other persons or entities including without limitation those providing information from any and all liability for losses claims injuries liabilities and damages of whatever kind or nature whether known or unknown including without limitation those based upon defamation invasion of privacy and rights of publicity and personality which may at any time arise or accrue to me (us) or my (our) heirs successors parents subsidiaries assigns officers directors employees agents or other persons or entities claiming by or through us on account of provision of such information or reliance on such information or on other information gathered pursuant thereto and hereto I (We) hereby authorize this Credit Application and release to be shown and delivered to such persons with a copy of this Credit Application and release to be as valid as the original

Authorized Signature _________________________________________________________ Date _______________________

DO NOT WRITE BELOW THIS LINE -- FOR OFFICE USE ONLY Estimated Amount of Charges -- To be Completed by Originator

Rooms $ Credit Approved By CateringBanquet $ Date Meeting Room Rental $ Credit Limit $ Other $ Credit Denied

Total $ Advance Deposit Required $ Deposit Received $ File Sales Rep M amp C Rep Catering Rep

(Always Attach Copy of Contract)

MISCELLANEOUS SERVICES REQUEST FORM

Return form to

INTERNET CONNECTIONS

Description Daily Price Quantity Description Start Date

End Date

Total Days Selected Subtotal

iBAHN Wireless Connection $2500 1 $000 iBAHN Environment (20 Connections) $25000 1 $000 iBAHN Hard Wired Connection $7500 1 $000

TOTAL INTERNET REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

PHONE LINES

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

Dial 9 Line $5000 1 $000 Dedicated Analog Phone Line $10000 1 $000

TOTAL PHONE LINE REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

BANNERS

Description Hanging Fee Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

8 Feet or Less $4500 1 $000 9 Fee or More $7500 1 $000

TOTAL BANNER REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

ELECTRICAL

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

60 Amp Power Drop $20000 1 $000 120 Amp Power Drop $30000 1 $000 220 Amp - 3 Phase Contact your CSM 1

(Smaller items such as extension cords and power strips will be billed through PSAV) TOTAL ELECTRICAL REQUEST

$000

(Total includes 21 Service Charge amp 7 Tax)

KEYS amp LOCKS

Description Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

4 Keys or Less Complimentary 1 $000 Additional Keys $500 1 $000 Lock Change $15000 1 $000

(Keys not returned will result in a $2500 per key charge) Total Key amp Lock Charges

$000

(Total includes 21 Service Charge amp 7 Tax)

PAYMENT INFORMATION Total Charges $000 Please charge total to my Master Account Guest Room Check (Must be received prior to event) Credit Card Ex Date Name as it Appears on the Card By my signature I certify that I am authorized to obligate myself or my company for the above expenses

SIGNATURE

Planning Checklist CHECKLIST BY DUE DATE Date Task

EM to provide POG Rapid and GLM instructions (At 1 year out or prior to registration opening)

EM to forward application for Credit (1 year out)

EM to send weekly pu reports starting 8 weeks prior to cut-off (Individual Call-In Only)

Client to return completed Credit application (6 months out)

EM to provide confirmation numbers to Client within 3 days of receiving rooming list

EM to send cut-off letter 1 week prior to cut-off (All Blocks)

EM to forward Hold Harmless Agreement to ClientVendors (45 days out) Client to provide Rooming List to EM (at cut-off)

Client to send FampB menus and Meeting Room Sets to EM (30 days out)

Client to return Hold Harmless and Proof of Insurance (20 days out)

EM to complete Resume and send to client for final approval (15 days out)

Client will communicate VIP Staff amp Sub-block needs (Date to be prior housing opening)

EM to confirm all space contracted (at time of turnover) Updated Program to Hotel by Client (Contracted date) EM to send menursquos to Client

EM to send BEOrsquos to Client for Review (within 5 business day of receiving)

Client to forward all Changes to EM (within 2 business day receiving BEOrsquos) Pre-Con amp Post-Con DatesTimes established

EM to confirmforward concessions to Client (compsairport transfersupgradesparking) (at cut-off)

EM to forward outstanding Resume questions to Client (30 to 20 days out) Client to return Resume items to EM (20 to 15 days out)

Client to approve Resume before distributed to Staff (14 to 11 days out)

EM to establish time for Master Account Review while On-Site (30 to days out) Client return signed letter prior to cut-off (All Blocks) Client to assign concessions (30 to 20 days out)

  • Hilton Clearwater Beach
  • Meeting amp Event Resource Guide
  • Hilton Clearwater Beach
  • 400 Mandalay Avenue
  • Clearwater Beach Florida 33767
  • Hiltoncom
  • Hiltonclearwaterbeachcom
    • Table of Contents
    • Guest Rooms
    • Suites
      • Clearwater Beach Club
        • RESOURCE INFORMATION
        • A
        • Advertising Opportunities
        • Affiliates
        • Airline Information
        • Amenities
        • Americans with Disabilities Act (ADA)
        • AudioVisual
        • Automated Teller Machines
        • B
        • Baby-Sitting Services
        • Balloons
        • Banks
        • Banquet Beverage Selection
        • Banquet Curfews
        • Banquet Equipment
        • Banquet Menu Selection
        • Banquet Terms and Conditions
        • Bell Services
        • Billing
        • Box Lunches
        • Business Center
        • BusBus Companies
        • C
        • Car Rental Agencies
        • Cash Paid Outs
        • Cash Paying Guests
        • Changing FacilitiesDay Use
        • Check Cashing Privileges
        • Check-In and Checkout
        • Coffee Maker
        • Concierge
        • Credit Cards
        • Credit Policy
        • Currency Exchange
        • D
        • Decorations
        • Destination Management Companies (DMC)
        • Deposits
        • Diagrams
        • Dietary Requirements
        • Doctors on Call
        • Drug Stores
        • Dry Cleaning
        • E
        • eEvents
        • Electrical
        • Elevators
        • Emergency Procedures
        • Entertainment
        • Environmental Commitment
        • Executive Meeting Packages
        • Exhibits
        • F
        • Fax Machines
        • Fax Numbers
        • Fire Codes
        • Fitness Center
        • Flags
        • FloralFlorist
        • Freight Elevator
        • G
        • Gift Certificates
        • Gift Ideas
        • Golf Course Information
        • Gratuities
        • Group Reservations Identification Program (GRIP)
        • Group Check-In Arrival and Departures
        • Guest List Manager
        • Guest Rooms
        • Guest Room Deliveries
        • Guest Service Hotline
        • H
        • Hair Salon
        • Heat
        • Hospitality Desks
        • Hotel FactsHistory
        • Hotel Map
        • Housekeeping
        • I
        • In Conjunction With (ICWrsquos)
        • Indemnification
        • In-Room Dining
        • InterpretationTranslation Services
        • Internet Services
        • J
        • K
        • Key Cards
        • Key Hotel Contacts
        • Kosher
        • L
        • LaundryValet
        • Limousine Services
        • Linen Selection
        • Liquor Laws
        • Load-InLoad Outs (Production Decor amp Staging)
        • Loading Dock
        • Local Information
        • Lost and Found
        • Luggage Storage
        • M
        • Manager on Duty (MOD)
        • Mail Services
        • Master Accounts
        • Medical FacilitiesServices
        • Meeting Room Capacities
        • Meeting Room Deliveries
        • Meeting Room Rental
        • Meeting Room Set Standard
        • MusicMusicians
        • N
        • NewspapersPublications
        • O
        • Office EquipmentSupplies
        • Off Premise Catering
        • P
        • Package Room
        • Parking
        • Personalized Group Web Page
        • Pets (policies)
        • Photography
        • Pianos
        • Pools
        • Post-Convention Meeting
        • Post Event Report
        • Posting of Events
        • Pre-Convention Meeting
        • Printing Services
        • Production Guidelines
        • Public Transportation
        • Pyrotechnics
        • Q
        • R
        • RadiosPagersNextels
        • Recycling
        • Registration Assistance
        • Registration Desks
        • Reservations (RAPID)
        • RestaurantsLounges
        • Restaurant Reservations
        • Restrooms
        • Resumes
        • Robes
        • RopesStanchions
        • S
        • SafesSafety Deposit Boxes
        • Security
        • Shipping and Receiving
        • Shopping
        • SignageBanners
        • Site InspectionPre-planning
        • Smoking
        • Sound System
        • Special Meal Requests
        • Storage
        • Suites
        • Sustainability
        • T
        • Taxes
        • Taxicabs
        • TelephonesTelecommunications
        • Tents
        • Theme Parties
        • ToursSightseeing
        • TuxedoFormalwear
        • U
        • V
        • Voice Mail
        • W
        • Weather
        • Wheelchairs
        • Wired Payment
        • Worship Services
        • X
        • Y
        • Z
        • Zip-Out Checkout
        • AFFILIATES
        • AIRLINE INFORMATION
        • AMENITIES
        • AMERICANS WITH DISABILITIES (ADA)
        • AUDIOVISUAL
        • AUTOMATED TELLER MACHINES
        • BABY-SITTING SERVICES
        • BALLOONS
        • BANKS
        • BANQUET BEVERAGE SELECTION
        • BANQUET EQUIPMENT
        • BANQUET MENU SELECTION
        • STANDARD BANQUET TERMS AND CONDITIONS
        • BELL SERVICES
        • BILLING
        • BOX LUNCHES
        • BUSINESS CENTER
          • Jolley Trolley Transportation
            • CAR RENTAL AGENCIES
            • CASH PAID OUTS
            • CASH PAYING GUESTS
            • CHANGING FACILITIESDAY USE
            • CHECK-IN AND CHECKOUT
              • Early Departure
              • Late Departure
              • Satellite Check-In
              • Zip Checkout
              • Kiosks
                • CONCIERGE
                • CREDIT CARDS
                • CREDIT POLICY
                • CURRENCY EXCHANGE
                  • Del Sol of Clearwater
                    • 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039
                      • DECORATIONS
                      • DESTINATION MANAGEMENT COMPANIES (DMC)
                      • DEPOSITS
                      • DIAGRAMS
                      • DIETARY REQUIREMENTS
                      • DIRECTIONS TO THE HOTEL
                      • DOCTORS ON CALL
                      • DRY-CLEANING ndash See LaundryValet
                      • ELECTRICAL
                      • ELEVATORS
                      • EMERGENCY PROCEDURES
                      • ENTERTAINMENT
                      • EXECUTIVE MEETING PACKAGES
                      • The Hilton Approach To Online Meeting Planning
                      • FAX MACHINES
                      • FAX NUMBERS
                      • FIRE CODES
                      • FITNESS CENTER
                      • FLAGS
                      • FLORALFLORIST
                      • FREIGHT ELEVATOR
                      • GIFT IDEAS
                      • GOLF COURSE INFORMATION
                        • Golf Course Information
                          • GRATUITIES
                          • Group Reservations Identification Program (GRIP)
                          • GROUP CHECK-IN ARRIVALS AND DEPARTURES
                          • GUEST ROOMS
                          • GUEST ROOM DELIVERIES
                          • GUEST SERVICE HOTLINE
                          • HAIR SALON
                          • HOSPITALITY DESKS
                          • HOTEL FACTSHISTORY
                          • HOTEL MAP
                          • HOUSEKEEPING
                          • IN CONJUNCTION WITH (ICWrsquos)
                          • IN-ROOM DINING
                          • INTERPRETATIONTRANSLATION SERVICES
                          • INTERNET SERVICES
                          • KEY CARDS
                            • (Customized) KEY CARDS
                              • KEY HOTEL CONTACTS
                              • KOSHER
                              • LAUNDRYVALET ndash See Dry Cleaning
                              • LIMOUSINE SERVICES
                              • LINEN SELECTION
                              • LIQUOR LAWS
                              • LOAD-INLOADOUT (Production Deacutecor and Staging)
                              • LOADING DOCK
                              • LOCAL INFORMATION
                              • LOST AND FOUND
                              • LUGGAGE STORAGE
                              • MANAGER ON DUTY (MOD)
                              • MAIL SERVICES
                              • MASTER ACCOUNTS
                              • MEDICAL FACILITIESSERVICES
                              • MEETING ROOM CAPACITIES
                              • MEETING ROOM DELIVERIES
                              • MEETING ROOM RENTAL
                              • MUSICMUSICIANS
                              • NEWSPAPERSPUBLICATIONS
                              • OFFICE EQUIPMENTSUPPLIES
                              • Please contact your CateringEvents Manager for details
                              • PARKING
                              • PERSONALized GROUP WEB PAGE
                              • PETS (Policy)
                              • PIANOS
                              • POST-CONVENTION MEETING
                              • POST EVENT REPORT
                              • POSTING OF EVENTS
                              • PRE-CONVENTION MEETING
                              • PRINTING SERVICES
                              • PRODUCTION GUIDELINES
                              • PUBLIC TRANSPORTATION
                              • PYROTECHNICS
                              • RADIOSPAGERSNEXTELS
                              • RECYCLING
                              • REGISTRATION ASSISTANCE
                              • REGISTRATION DESKS
                              • RESERVATIONS RAPID Reservations Automated Processing Input and Delivery System
                              • RESTAURANTSLOUNGES
                              • RESTAURANT RESERVATIONS
                              • RESTROOMS
                              • RESUMES
                              • ROPESSTANCHIONS
                              • SAFESSAFE DEPOSIT BOXES
                              • SECURITY
                              • SHIPPING AND RECEIVING
                                • Shipping from the Hilton
                                  • SHOPPING
                                  • SIGNAGEBANNERS
                                  • SITE INSPECTIONPRE-PLANNING
                                  • SMOKING
                                  • SOUND SYSTEM
                                  • SPECIAL MEAL REQUESTS
                                  • SPORT
                                  • STORAGE
                                  • SUITES
                                  • Sustainability
                                  • TAXES
                                  • TAXICABS
                                  • TELEPHONESTELECOMMUNICATIONS
                                    • Dial ldquo9rdquo line
                                    • Dedicated Analog Phone Line
                                    • DID Lines
                                      • Type of Call Instructions Rates
                                        • Video Teleconferencing
                                          • TENTS
                                          • THEME PARTIES
                                          • TOURSSIGHTSEEING
                                          • TUXEDOSFORMAL WEAR
                                          • VOICE MAIL
                                          • WEATHER
                                          • WHEELCHAIRS
                                          • WIRED PAYMENT
                                          • WORSHIP SERVICES
                                          • ZIP-OUT CHECKOUT
                                          • Hilton Clearwater Beach
                                          • Credit Card Payment Authorization Form
Page 12: Hilton Clearwater Beach Meeting & Event Resource Guide

12

RESOURCE INFORMATION A Advertising Opportunities Affiliates Airline Information Amenities Americans with Disabilities Act (ADA) AudioVisual Automated Teller Machines B Baby-Sitting Services Balloons Banks Banquet Beverage Selection Banquet Curfews Banquet Equipment Banquet Menu Selection Banquet Terms and Conditions Bell Services Billing Box Lunches Business Center BusBus Companies C Car Rental Agencies Cash Paid Outs Cash Paying Guests Changing FacilitiesDay Use Check Cashing Privileges Check-In and Checkout Coffee Maker Concierge Credit Cards Credit Policy Currency Exchange

13

D Decorations Destination Management Companies (DMC) Deposits Diagrams Dietary Requirements Directions to the Hotel Doctors on Call Drug Stores Dry Cleaning E eEvents Electrical Elevators Emergency Procedures Entertainment Environmental Commitment Executive Meeting Packages Exhibits F Fax Machines Fax Numbers Fire Codes Fitness Center Flags FloralFlorist Freight Elevator G Gift Certificates Gift Ideas Golf Course Information Gratuities Group Reservations Identification Program (GRIP) Group Check-In Arrival and Departures Guest List Manager Guest Rooms Guest Room Deliveries Guest Service Hotline

14

H Hair Salon Heat Hospitality Desks Hotel FactsHistory Hotel Map Housekeeping I In Conjunction With (ICWrsquos) Indemnification In-Room Dining InterpretationTranslation Services Internet Services J K Key Cards Key Hotel Contacts Kosher L LaundryValet Limousine Services Linen Selection Liquor Laws Load-InLoad Outs (Production Decor amp Staging) Loading Dock Local Information Lost and Found Luggage Storage M Manager on Duty (MOD) Mail Services Master Accounts Medical FacilitiesServices Meeting Room Capacities Meeting Room Deliveries Meeting Room Rental Meeting Room Set Standard MusicMusicians N NewspapersPublications

15

O Office EquipmentSupplies Off Premise Catering P Package Room Parking Personalized Group Web Page Pets (policies) Photography Pianos Pools Porterage Post-Convention Meeting Post Event Report Posting of Events Pre-Convention Meeting Printing Services Production Guidelines Public Transportation Pyrotechnics Q R RadiosPagersNextels Recycling Registration Assistance Registration Desks Reservations (RAPID) RestaurantsLounges Restaurant Reservations Restrooms Resumes Robes RopesStanchions

16

S SafesSafety Deposit Boxes Security Shipping and Receiving Shopping SignageBanners Site InspectionPre-planning Smoking Sound System Special Meal Requests Sport Storage Suites Sustainability T Taxes Taxicabs TelephonesTelecommunications Tents Theme Parties ToursSightseeing TuxedoFormalwear U V Voice Mail W Weather Wheelchairs Wired Payment Worship Services X Y Z Zip-Out Checkout

17

ADVERTISING OPPORTUNITIES The hotel offers groups and their affiliatersquos opportunities to sponsoradvertise during the specified dates of the meetingexhibit Your Event Services manager will provide detailed information and can discuss other ideas not listed below Logo products eg keycards cocktail napkins to go lunch boxes etc Video Channel Plasma Screens BannersSignage

Back to Resource Information AFFILIATES Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space will work directly with our Event Services Department All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all affiliates should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the CateringEvent Services Department to set up food beverage and billing arrangements Back to Resource Information AIRLINE INFORMATION Airport Information The nearest airport is the Tampa International Airport located 20 miles approximately 30-35 minutes from Hilton Clearwater Beach wwwtampaairportcom

Airline Handled By Airside

Ticketing amp

Baggage Claim

Curbside Check-in Phone

Air Canada

E RED N (888) 247-2262

Air Tran

A RED Y (800) AIRTRAN

Air Wisconsin

F BLUE Y (920) 739-5123

American

F BLUE Y (800) 433-7300

18

Atlantic Southeast

Airlines Delta E BLUE N (800) 221-1212

British Airways

F RED N (800) 247-9297

Cape Air

Continental A RED Y (800) 525-0280

Cayman Airways

F RED N (800) 422-9626

COMAIR

Delta E BLUE Y (800) 221-1212

Continental Airlines

A RED Y (800) 525-0280

Continental Connection

Continental A RED Y (800) 525-0280

Continental Express

Continental A RED Y (800) 525-0280

Delta Air Lines

E BLUE Y (800) 221-1212

Freedom Airlines

Delta E BLUE N (800) 221-1212

Frontier

Continental C RED N (800) 432-1359

Gulfstream International

Continental A RED Y (800) 525-0280

Jet Blue

A BLUE Y (800) 538-2583

KLM

E BLUE Y (800) 225-2525

Spirit C RED N (800) 452-2022

19

Midwest Airlines

Republic Airways

US Airways F BLUE Y (800) 428-4322

Southwest Airlines

C RED Y (800) 435-9792

Spirit Airlines

C RED N (800) 772-7117

Sun Country Airlines

(seasonal) Delta E BLUE N (800) 359-6786

United

E RED Y (800) 241-6522

US Airways

F BLUE Y (800) 428-4322

WestJet

F RED N (800) 538-5696

Back to Resource Information

20

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left Super Shuttle provides door-to-door airport shuttle transportation throughout the United States wwwsupershuttlecom AMENITIES The Room Service department is happy to service your group gift and amenity needs You may choose from the list of amenities below or advise your CateringEvent Manager of your specific preferences or budgeting guidelines All amenity pricing excludes state sales tax gratuity and delivery fee Room service gratuity is currently 18 For a standard delivery the fee is $300 Back to Resource Information AMERICANS WITH DISABILITIES (ADA) The Hotel represents that the Hotel facilities being rented or reserved by you including guest rooms common areas and transportation services are and will be in substantial compliance with applicable public accommodation obligations under the Americans with Disabilities Act You agree that one week in advance of your event you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space You agree that you will be responsible for the procurement and payment of all charges for any and all auxiliary aids We will upon your request furnish you with the names of businesses you can contact to obtain these aids You also agree to be responsible for compliance with the ADA in the set up and conduct of meetings for your event Back to Resource Information AUDIOVISUAL We have chosen Presentation Services as our Event Technologies provider They share our dedication to customer service and have the technical expertise to meet your audio visual needs They may be reached at 727-446-7741 Back to Resource Information AUTOMATED TELLER MACHINES There is an ATM conveniently located on the lobby level by the Executive Meeting Room There is also an ATM located right across the street at the Suntrust Bank Back to Resource Information

21

BABY-SITTING SERVICES The following childcare companies are licensed bonded insured and CPR trained Parents should arrange directly with the company selected None of the babysitting agencies are affiliated with the hotel and as such the hotel is not responsible for the services rendered by these agencies The fees for babysitting services vary by vendor and holiday rates may also apply Direct payment is required to the vendor No room charges or master billing for babysitting services is permitted Nannies who care wwwnannieswhocarecom 1-866-931-1333 Back to Resource Information BALLOONS There is a $2500 clean up fee for the use of helium balloons We do not allow helium balloons outside on our deck due to environmental concerns All helium tanks must be in an approved safety stand or cart There must be prior written approval for the use of all displays andor decorations proposed by guest Please see the Banquet Event Order (BEO) for other specific contractual information Back to Resource Information BANKS Southtrust Bank 130 Island Way Clearwater Beach FL (727) 441-8467 Southtrustcom Mon-Thurs 9am ndash 4pm

Fifth Third Bank 100 Island Way Clearwater FL (727) 449-1311 53com Mon-Fri 9am - 5pm

Bank of America 122 Island Way Clearwater FL (727) 447-3928 Bankofamericacom Mon-Thurs 9am ndash 4pm

Friday 9am ndash 6pm Friday 9am ndash 6pm SunTrust 423 Mandalay Avenue Clearwater FL 33767 727-447-0058 Suntrustcom Mon-Thurs 9am ndash 4pm Friday 9am ndash 6pm Back to Resource Information BANQUET BEVERAGE SELECTION The Hilton Clearwater Beach offers a choice of standard and premium beverages on banquet bars The following is a list of beverages currently offered by our beverage department for banquets As the availability of some of the items vary this list may or may not be complete and is subject to change Specialty items are available upon request

22

All banquet bars serve wines by the glass domestic and imported beers soft drinks juices mineral water and non-alcoholic beers and wines Blended drinks and champagne by the glass are available upon request Back to Resource Information BANQUET CURFEWS There is an outdoor function curfew of 1100 pm In accordance with State of Florida liquor laws all alcoholic beverage sales will begin at 1100am and conclude at 200am Back to Resource Information BANQUET EQUIPMENT Items in our banquet inventory are for your use at no additional charge Any equipment requested not in inventory which have associated costs will be passed on to your group For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information BANQUET MENU SELECTION We request that banquet menus room arrangements and other details pertinent to your convention be submitted to your CateringEvent Manager 30 days prior to your conference date We are happy to custom design menu proposals for your group and assist in selecting the proper menu items and program arrangements to ensure a successful event Specialty and theme parties may be designed to meet your particular needs Special meal requests can be accommodated Please advise your CateringEvent Manager in advance with any special dietary requirements Back to Resource Information

23

STANDARD BANQUET TERMS AND CONDITIONS 1 ASSIGNMENTCONFIRMATION OF FUNCTION SPACE The function space assigned indicates the space is tentatively being held and will be held on a definite basis upon signing of the Event Order (ldquoEOrdquo) The terms and conditions of any group sales or catering sales agreement previously signed regarding this event remain in force and the EO is intended to provide specific functionevent information in support of the original agreement If for any reason the function space reserved is not available for your event you agree that we may substitute space of appropriate size and comparable quality for your event If you plan to print or publish the assigned space please contact us first to confirm the room assignment 2 GUARANTEE OF ANTICIPATED REVENUE At least 72 hours (3 business days) before your event you must inform us in writing of the exact number of people who will attend your event The arrangements set forth on the reserve side of your EO will serve as the final arrangements for your event The services products fees etc as noted will be provided at the time of your event and you will be charged based on the event guarantee that you give us or the number of people indicated at the time you signed the sales agreement or the EO whichever is greater We will not undertake to serve more than 3 more than this guaranteed minimum 3 LABOR CHARGE If the guaranteed number for your event is less than 25 persons we will add a $7500 labor charge to your account This will be used to cover our costs of the event and will not be distributed as a service charge or gratuity to our employees working at your event 4 OVERTIME You agree to begin your event promptly at the scheduled start time and agree to have your guests invitees and other persons vacate the designated event space at the end time indicated on the final EO You further agree to reimburse us for any overtime wage payments or other expense incurred by us because of your failure to comply with these regulations 5 GRATUITY amp SERVICE CHARGE 21 of the food and beverage total plus applicable state or local tax will be added to your account as a gratuity and fully distributed to servers and where applicable bussers andor bartenders assigned to the Event 6 PRICE INCREASES There may be increases in prices due to unforeseen changes in market conditions at the time of your event We will communicate these increases to you in advance We will require written confirmation that you agree to pay these increased prices Alternatively we at our option may in such event make reasonable substitutions in menus and you agree to accept such substitutions 7 SET UP CHARGES Should extensive meeting room set-ups or elaborate staging be required there will be a set-up charge to cover Hotel costs and additional labor If equipment is necessary that exceeds Hotelrsquos inventory then you agree to pay for the cost of renting this additional equipment You agree to indemnify us for any damage caused to any Hotel property as a result of drayage related to your event whether caused by you your agents employees or contractors

24

8 OUTSIDE FOOD AND BEVERAGE Due to state law you may not bring into the Hotel alcoholic beverages You must obtain prior approval from us before you bring in any food or non-alcoholic beverages from outside sources A Hold Harmless Agreement and Liability Insurance are required if food or beverage products not purchased and served by Hotel staff are brought in for consumption by your guests Service fees will apply to any outside food or beverage served in our function space regardless if Hotel labor is required 9 AUXILIARY AIDS The Hotel represents and you acknowledge that the Hotel facilities being rented for you including guest rooms common areas and transportation services will be in compliance with our public accommodation requirements under the Americans with Disabilities Act You agree that you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space at least two weeks prior to your event You agree to pay all charges associated with the provision of such aids by the Hotel 10 PROMOTIONAL CONSIDERATIONS We have the right to review and approve any advertisements or promotional materials in connection with your function which specifically reference the Hilton name or logo Hilton does not offer or accept any terms or conditions which provide commissions rebates HHonors points or other forms of compensation related to revenue for food beverage room or equipment rental 11 CANCELLATION You may cancel this Agreement only upon giving written notice to us The parties agree and understand that in the event of a cancellation our actual damages would be difficult to determine Therefore you agree to pay the liquidated damages outlined in your sales agreement if any or the guarantee amount as set forth in paragraph 2 whichever is greater As products and services must be purchased and scheduled in advance notification seven (7) business days or less before the event will require all charges (including labor and service fees rentals and applicable taxes) for the final guarantee or contracted number of guests will be charged Additional damages may be owed for cancellation of your sleeping room contract 12 CONDUCT OF EVENT Group agrees to comply with all applicable federal state and local laws including health and safety codes and federal anti-terrorism laws and regulations including compliance with the provisions of 29 CFR part 470 and our rules copies of which are available from the hotelrsquos sales department Group agrees to cooperate with Hotel and any relevant governmental authority to ensure compliance with such laws You assume full responsibility for the conduct of all persons in attendance at your event and for any damage done to any part of our premises during the time of your event Should you require any rigging services for this event all such services must be arranged through the in-house AV provider or the Hotel and you will be responsible for all costs associated therewith Back to Resource Information

25

BELL SERVICES Our bell services department is responsible for the movement of your luggage and the delivery of all non-food and beverage amenities and golf bag handlingstorage Porterage charges will be set forth in your contract The current rate is $400 per person plus state tax and is subject to change Departure notices and bag pulls should be coordinated with your CateringEvent Manager Back to Resource Information BILLING Should you require a master account for billing purposes please complete and return our credit application Upon approval master accounts will be assigned per your instructions Please be sure to advise your CateringEvent Manager in advance for any specific instructions on how you would like your bill organized We recommend on-site daily review with the Group Billing Coordinator Back to Resource Information Back to Resource Information BOX LUNCHES Box lunches are available through the banquet department We can help you create your own customized lunch If you wish to order box lunches for your group your CateringEvent Manager will arrange the order for you and provide delivery to your specified location on the property Back to Resource Information BUSINESS CENTER Whatever your business needs are they can all be accommodated through our in-house Business Center Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested In order to address your specific grouprsquos needs please refer to the Business Center or discuss them with your CateringEvent Manager Whether you require a fully operational office setup on property or various limited services the Business Center is designed with everyonersquos needs in mind Business hours are 24 hours

26

For large quick printing or copying jobs we recommend calling Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl(727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm

Kinkos Copies Fedexcom 23250 US 19 North Clearwater FL (727) 726-5888 Monday-Sunday 24 hour operation

Sunday 1200pm-600pm Fastsigns 17948 US 19 North Clearwater FL (727)-797-1177 249fastsignscom Monday-Saturday 830am-530pm Back to Resource Information BUSBUS COMPANIES Martz First Class Coach 4783 37th Street North St Petersburg FL 33714 800-282-8020 or 727-526-9086 Fax 727-522-5548

Jolley Trolley Transportation wwwthejolleytrolleycom 483 Mandalay Avenue Clearwater (727) 445-1200

Back to Resource Information CAR RENTAL AGENCIES Following are the three Hilton Clearwater Beach preferred companies their locations and contact numbers Hertz Rent-A-Car 800-654-3011 Local phone number 727-517-2665 Locations 1201 Gulf Blvd Clearwater Beach FL Hours Mon-Fri 900 am-500 pm Sat 900 am-100 pm Sun CLOSED

Avis Rent-A-Car 800-321-3712 Local phone number 727-442-4119 Locations 801 Cleveland Street Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-300 pm Sun 900 am-100 pm

Budget Rent-A-Car 800-527-0700 Local phone number 727-669-3773 Locations 28880 US 19N Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-400 pm Sun 900 am-100 pm

Enterprise Rent-A-Car 800-261-7331 Local phone number 727-446-1125 Locations 1200 Court Street Clearwater FL Hours Mon-Fri 730 am-6 pm Sat 900 am-1200 pm Sun Closed

Back to Resource Information CASH PAID OUTS Please contact your CateringEvent manager for specific cash paid out information Back to Resource Information CASH PAYING GUESTS In the event a hotel guest does not have a major credit card to secure hisher room the Hilton Clearwater Beach will require full payment in advance for room and tax charges In addition there will be a $7500 per day refundable deposit for incidental charges If the guest does not wish to establish credit for incidental charges the guest room phone will be restricted to room-to-room calls All room folio charges from the Food and Beverage outlets and movie charges will also be restricted Back to Resource Information CHANGING FACILITIESDAY USE Please contact your CateringEvent Manager regarding our changing facility located on the third floor This facility includes 1 Full Bathroom furnished with towels and toiletries and a changing area There may be a half-day rate charged The hours of guest room availability for day use will depend on occupancy of the hotel Back to Resource Information CHECK CASHING PRIVILEGES Gold and Diamond member guests may cash checks up to $5000 at the Front Office The check must be imprinted with the guestrsquos name and address and made out to Hilton Clearwater Beach Identification may be required Back to Resource Information CHECK-IN AND CHECKOUT Hotel check-in is 400 pm and check-out is 1100 am (All guests arriving before 400pm will be accommodated as rooms become available Our Guest Service Department can arrange to check luggage for those guests arriving early when rooms are not available and for guests attending functions on departure day)

28

Early Departure Your guests will have the opportunity to confirm their departure date at check-in Once this departure date has been confirmed there will be an early departure fee assessed in the event the guest departs prior to their confirmed departure date Late Departure Late checkouts are available upon request and subject to availability Please contact the Front Desk directly to discuss availability and associated fees Satellite Check-In Satellite check-in is available The following conditions must be met in order to be eligible for consideration arrival manifest provided 14 days in advance of major arrival The success of a satellite check-in is very dependant on the hotels occupancy the evening before and flow of your arrival manifest Your CateringEvent Manager will be able to discuss these issues in more detail to determine if this is the correct solution for your arrival Zip Checkout With zip checkout your room folio is provided at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 50 to check-out Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Kiosks The Hilton Clearwater Beach offers Kiosk check-in and checkout as a convenience to our guests Our kiosks are user friendly and accept credit or HHonors cards Guests are able to retrieve room keys at check-in and a printed folio at checkout Back to Resource Information COFFEE MAKER All of our guest rooms provide coffeemaker with free gourmet coffee and tea Back to Resource Information CONCIERGE Our knowledgeable ConciergeBell Staff takes pride in meeting guestrsquos needs Please contact the Concierge for assistance with transportation activities restaurants or additional special needs The ConciergeBell Staff are located on the Ground Level daily from 600 am to 1100 pm After hours please contact the Front Desk Back to Resource Information CREDIT CARDS The Hilton Clearwater Beach accepts most major credit cards including American Express Discover Visa Master Card amp Diners Club Back to Resource Information

29

CREDIT POLICY Unless you have established credit in advance with us you will pay the entire contract price in cash or by certified check at least three business days prior to your function or by personal bank check two weeks prior to your function If you would like to establish credit please contact your CateringEvent Manager Back to Resource Information CURRENCY EXCHANGE Del Sol of Clearwater 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039 Back to Resource Information DECORATIONS Please contact your CateringEvent Manager for a description of items available as well as complete party package menus We are happy to suggest ideas on novel favors souvenir menus printed programs creative ice carvings theme food presentations and room accent decor and specialty linens We are not responsible for any loss or damage to property belonging to you or your attendees and do not maintain insurance covering it All displays andor decorations will be subject to our written approval and we reserve the right to contract and charge for hotel staff to provide the labor for any installations or removals of such Back to Resource Information DESTINATION MANAGEMENT COMPANIES (DMC) Preferred vendors that have successfully worked with the hotel are listed below for your reference

(813) 600-5763 office (813) 315-6379 fax 4302 Henderson Boulevard Suite 107 Tampa FL 33629 wwweventionsflcom

Destination Tampa Bay 651 Channelside Drive Suite 207 Cruise Terminal 2 (1st Floor Lobby) Tampa FL 33602 Phone 813-514-0770 Fax 813-514-0773

Back to Resource Information

30

DEPOSITS Required group Cash Deposits are outlined in your sales contract Cash Deposits may be made at anytime throughout your stay and placed to your master account balance Full pre-payment of room and tax is required for guests not wishing to utilize a credit card upon check-in Back to Resource Information DIAGRAMS Diagrams are available on our website or contact your CateringEvent Manager Back to Resource Information DIETARY REQUIREMENTS Our Chef will provide meals for your attendees with special dietary requirements Please advise your CateringEvent Manager if a special meal is required Back to Resource Information DIRECTIONS TO THE HOTEL

From The North Take I-75 South to 275 South Exit onto Highway 60 West toward Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The South Take I-275 North to Roosevelt Blvd West to Bayside Bridge turning right (going North) Turn left on Highway 60 Gulf to Bay At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The East Take I-4 West to I-275 South to Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left

Back to Resource Information DOCTORS ON CALL Please contact Guest Service for a list of Doctors on Call by dialing extension 153 Back to Resource Information

31

DRUG STORES CVS Pharmacy 467 Mandalay Ave Clearwater Beach FL Tel 727-447-6429

Walgreens 660 S Gulfview Blvd Clearwater Beach FL 33767 (727) 443-2393

Back to Resource Information DRY-CLEANING ndash SEE LAUNDRYVALET Laundry services are available by dialing extension 153 Monday thru Saturday garments picked up prior to 900 am are returned to guests by 600 pm the same evening Closed Sundays amp Holidays Back to Resource Information eEVENTS Hilton Familyrsquos online booking channel for small groups and meetings Back to Resource Information ELECTRICAL The Engineering Department provides assistance with all your mechanical and electrical needs Please contact your CateringEvent Manager if you require an electrical services request form to secure additional power andor labor services All requests for power requirements are to be communicated to your CateringEvent Manager A complete production package is also available through your CateringConvention Services Manager Please see forms for pricing and ordering Back to Resource Information ELEVATORS The hotel has 5 guest elevators located in 3 areas the main entrance and lobby area and 2 elevators in banquet foyer area All elevators access the 9 floors of the hotel Back to Resource Information EMERGENCY PROCEDURES The Hilton Clearwater Beach is fully prepared to handle different types of situations to assist our guests The following is information on our emergency procedures bull The hotel internal emergency number is 0 or 911

bull The hotel has an emergency response team 24 hours a day In the event of an emergency calling the emergency number 0 will initiate the appropriate response

bull Paramedics Fire Department and the Police Department are all located approximately 3 to 5 minutes from the hotel

32

bull Our Security Department as well as a small number of other employees are trained in CPR and First Aid

bull Emergency evacuation routes and procedures are located on the inside of all guest room doors

Nearest Emergency Room Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Nearest Hospital Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Back to Resource Information

ENTERTAINMENT The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to assure satisfaction and secure the best local national and international talents The city requests that outdoor entertainment begin no earlier than 1000 am and end no later than 1100 pm Please contact your CateringEvent Manager for assistance in booking entertainment Back to Resource Information ENVIRONMENTAL COMMITMENT At Hilton Hotels Corporation protecting the Environment is a top priority Responsible environmental activity is good for both our business and the community Hilton has developed a comprehensive company-wide policy to promote business practices that help preserve the environment We provide guidelines for all of our facilities and our goals are to ldquoReduce ndash Reuse ndash Recyclerdquo as much as we can Help us to preserve the remarkable habitats and beautiful beaches that surround the Hilton Clearwater Beach The hotel is committed to safeguarding our environment through consistent water conservation energy efficiency waste reduction and clean air practices We invite you to join in our Be Green initiative and experience the many ways in which we are giving back to our planet including

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information

33

EXECUTIVE MEETING PACKAGES THE HILTON APPROACH TO ONLINE MEETING PLANNING Let the Hilton Clearwater Beach whisk you and your guests away to the shores of the Gulf of Mexico and allow the typical hassles of event planning melt away Enjoy a quick easy hassle-free experience when you take advantage of our new e-Events service and plan your entire meeting from one easy-to-use website A simple click of the mouse will allow you to book blocks of 5 to 25 rooms take care of food and beverage services reserve av equipment or choose a venue Once reserved rooms may be paid for separately by each group member or by one person This online tool is just one of the many ways the Hilton Clearwater Beach Resort will ensure success for your Small Group Event Book now with e-Events and allow the typical corporate settings to yield to swaying palms brilliant white sand and warm ocean breezes

bull One-stop shopping for 5 - 25 guest rooms per night food amp beverage and function space

bull Simple price quotes and online contract bull No phone calls or negotiations necessary bull Instant confirmation bull 247 access to up-to-the-minute information bull View and manage reservation details for your attendees bull Book rooms directly for your guests

After you book take advantage of other tools designed to make your Small Group Event easy Create a Personalized Group Web Page where you can publish details above your meeting agenda Use Guest List Manager to view print or download your attendee list and review current room reservations For groups requiring more than 25 guestrooms please click here for an Online Request for Proposal Back to Resource Information EXHIBITS Please request the hotelrsquos Exhibit Resource Guide from your Event Services Manager Back to Resource Information FAX MACHINES Business Center or Front Desk will be able to assist with your fax needs Back to Resource Information FAX NUMBERS For Guests (727) 461-0610 CateringConvention Services office (727) 461-1768 Sales office (727) 446-1583 Reservations office (727) 446-2904 Back to Resource Information

34

FIRE CODES The following are a few general regulations that typically fall under local fire authoritiesrsquo specifications They should be considered when planning and coordinating space decorations etc in the ballrooms and meeting rooms as well as all other applicable laws codes and regulations Where exits are not immediately accessible from an open floor area safe and continuous passageways aisles or corridors shall be maintained leading directly to every exit and shall be so arranged as to provide convenient access for each occupant to at least two exits by separate ways of travel The aisle needs to be as wide as or wider than the exit to which they are leading There will not be any setup permitted in front of any exit doors Staggering of dining tables is not permitted All room sets must be in compliance with the local Fire Department regulations pertaining to occupancy load mandatory aisles and ceiling clearance fire exits Any event which has vehicle displays fog machines fueled cooking demonstrations laser exhibits (including tabletop) or extensive productions with staging and props must have a certified permit from the local Fire Marshall All associated fees for permits floor plan approval and stand-by fire watch are your responsibility and final approved copies must be received at least three days prior to the event Every required exit exit access or exit discharge shall be continuously maintained free of all obstructions or impediments to full instant use of fire or other emergency No furnishings decorations or other objects shall be placed so as to obstruct exits access thereto egress there from or visibility thereof Hangings or draperies shall not be placed over exit doors or otherwise located as to conceal or obscure any exit Mirrors shall not be placed on exit doors Mirrors shall not be placed in or adjacent to any exit in such a manner as to confuse the direction of the exit No open flame devices shall be used in any meeting rooms When necessary for ceremonial or religious purposes the fire marshal having jurisdiction may permit open flame lighting under such restrictions as are necessary to avoid danger of ignition of combustible materials or injury to occupants Any furnishings decorations and stage settings shall be fire retardant treated and must display certificate of proof Local fire authorities in advance of event set-up shall approve all extensive production plans Distance between tables must be equal to or greater than the required aisle width plus 19rdquo for chairs on one or 38rdquo for chairs on both sides It is ultimately the grouprsquos responsibility to ensure that your event complies with all applicable laws including but not limited to fire and safety codes rules and regulations

35

Please contact your CateringEvent Manager for detailed information regarding Fog Machines Lasers etc Back to Resource Information FITNESS CENTER Hilton Fitness by Precorreg offers the essentials for your workout cardio with personal TV screens and headphones free weights water courtesy towels and room to stretch Our Precorreg Fitness Center is located on the 3rd floor with access by room key Hours of Operation Open 24 hours ages 16 and older Back to Resource Information FLAGS Our Banquet Department currently has two United States flags and two Florida State flags in inventory If you require additional flags please discuss rental costs with your CateringEvent Manager Back to Resource Information FLORALFLORIST Please consult your CateringEvent Manager for assistance with a proposal for your special event or for a list of preferred florists Back to Resource Information FREIGHT ELEVATOR The Freight Elevator services the back service hall and ballroom areas form the second level stop Single Freight Elevator with interior dimensions of lt80rdquogtL x lt56rdquogtW x lt84rdquogtH Door measurement of lt42rdquogtW x lt84rdquogtH Back to Resource Information GIFT CERTIFICATES A gift certificate is a wonderful way to reward your attendees staff or sporting event winners Gift certificates are available for purchase through Executive Office and are designated for restaurants lounges and guest room charges Gift certificates are not honored at our retail shops however purchases may be made in certain retail shops and signed to the guest room A gift certificate can be used as a credit to the guest room account Please contact your CateringEvent Manager for further details Back to Resource Information

36

GIFT IDEAS httpwwwhiltontohomecom - The Hilton Serenity Collection httpwwwhiltoncorplogowarecomrep=hilton - Olympic Merchandise httpwwwwaldorfcollection-hotelsathomecomhomehtml - The Waldorf Collection Back to Resource Information GOLF COURSE INFORMATION These Four Golf Courses offers you the very best Scenic fairways rolling greens and beautiful sweeping views The courses are open to the public Transportation for your group can be arranged through your CateringEvent Manager in advance Golf Course Information Clearwater Country Club paulaccctampabayrrcom 525 N Betty Lane Clearwater FL 33755 (727) 446-224

Clearwater Country Club course originally designed by Herbert Strong in 1920 has weathered several redesigns At par 726010 yards from the white tees it remains a short course of average difficulty However the greens are small and the fairways are plagued by sand traps and there is occasional water Only one of the par 5s tops 500 yards The par-4s with one exception are under 400 yards long from the blue tees (6231 yards) The par-3s are varied from long to short This is a semi-private golf course Only soft spikes are allowed The Belleview Biltmore Golf Club belleviewbiltmorecomgolf 1501 Indian Rocks Road Belleair FL 33756-1465 (727) 581-5498 Features 18 championship holes of championship golf Extensively restored to the classic Ross design the course has a reputation for its challenging but also forgiving design For your convenience the Belleview Biltmore Pro Shop carries a complete selection of golf accessories and apparel club and shoe rentals are available to meet the golf attire and shoe requirements Our Golf Professional is happy to assist you with the planning of your groups golfing events The Belleview Biltmore Golf Academy As one of Floridas best playing professionals Bill Shriver has played in four PGA Tour Events the Buy Com Tour and has been named the North Florida PGA Player of the Year in 1999 While directing golf schools in

37

Florida Bill has had the opportunity to compete against and coach professional golfers With the extensive teaching and playing experience of Shriver and McClanan Maser its a winning combination to the Belleview Biltmore Golf Academy The course opens at 700 am daily and tee-times are required Complimentary transportation every hour on the hour to our Golf and Beach Club Innisbrook Golf and Country Club 36750 US Highway 19 North Innisbrook FL 34684-1239 Tel (727) 942-2000

The newly renovated Innisbrook is simply one of Americarsquos most celebrated Florida golf resorts Not only do we consistently receive top accolades ndash including Golf Magazinersquos ldquoTop 100 You Can Playrdquo and Golf Digestrsquos ldquoTop 75 Golf Resorts in Americardquo ndash we also host an annual PGA Tour championship and the LPGA Legend Tourrsquos first major

Wersquore home to four outstanding layouts ndash all designed by the innovative and imaginative architect Lawrence Packard ndash including the top-rated Copperhead course which welcomes the worldrsquos finest players each March when the PGA TOUR visits Innisbrook for the Transitions Championship727) 942-2000

Back to Resource Information GRATUITIES Informally known as tipping in the United States tipping is voluntary Tips are supposed to be rewarded for services performed as well as a supplement to an employees income (gratitude) Recommendations for housekeeping - $100-200 per day Bellman - $100 per bag and discretionary for above and beyond services provided for you Disclosure all gratuities not outlined in the contract are discretionary Back to Resource Information GROUP RESERVATIONS IDENTIFICATION PROGRAM (GRIP) Manage room blocks proactively with automated cross-reference of group registration lists against hotel reservations Automates the process of all reservations booked within or around an associated

group block Reduces exposure to attrition Ability to monitor booking pace No charge ndash itrsquos FREE

Back to Resource Information GROUP CHECK-IN ARRIVALS AND DEPARTURES The Hilton Clearwater Beach has a specially designed group entrance to accommodate the needs of your group It has a porte-cochere and ample room for bus loading and unloading It is also conveniently located near the ballrooms and meeting rooms This

38

area may be reserved and set up for satellite check-in and convention registration depending on your arrival pattern All coach arrivals will be directed to the group entrance as the front entrance becomes easily congested and large movements can be more efficiently accommodated at the group entrance Your guests will be asked to remit credit or a cash deposit upon arrival for their incidental charges unless we have agreed to accept a letter of guarantee from your organization and it is on file at time of check-in If your guests are arriving via group transportation and an arrival manifest has been supplied we will be happy to have all of the rooms assigned in advance and key packets prepared If your guests will be arriving at scattered times throughout the day with no transportation arrangements made or arrival manifest we will assign rooms on a first-come first-serve basis Back to Resource Information GUEST LIST MANAGER An on-line tool provided by Hilton to group customers that allows them to manage their grouprsquos reservations on-line and provides on-line guest list information Back to Resource Information GUEST ROOMS The hotelrsquos current bedding breakdown is as follows 185 King 231 QueenDoubles Florida state law and local enforcement of national fire codes mandate that there is a maximum of four guests per room (adultschildren) Hilton is pleased to present ldquoThe Serenity Collectionrdquo todayrsquos premier bedding package including pillow top mattress and luxury linens Did you enjoy your nightrsquos sleep Visit wwwpacificcoastcom to order your own Serenity bed Back to Resource Information GUEST ROOM DELIVERIES Bell Services delivers non-food or packaged deliveries to the guest rooms The charge for deliveries is as follows under the door - $200 per envelope and deliveries inside the room - $300 for the first item amp $100 for each additional item Back to Resource Information

39

GUEST SERVICE HOTLINE Guests with specific needs or requests may pick up a house phone and dial extension ldquo55rdquo for the Hilton hotline Our banquet hotline is ldquo156rdquo for banquet needs or requests Hilton reservation hotline 1-800-753-3954 Dial ldquo0rdquo for any other requests and our hotel operator will direct you to the appropriate hotel contact Back to Resource Information HAIR SALON Sharmaines Salon amp Day Spa 483 Mandalay Avenue Suite 206 Clearwater Beach FL 33767 Phone (727) 447-2025 infosharmainescom Hours of Operation Mon 9-4 Tues 9-6 Wed Thu Fri 9-8 Sat 9-6 Sun 10-3

Salon South Beach 781 Bayway Boulevard Clearwater Beach FL 33767 Phone (727) 444-4551 Salonsouthbeachcom Hours of Operations Tues ndash Sat 9-5

Back to Resource Information HEAT HEAT (Hilton Environmental Analysis and Tracking) is our internal measurement system to collect analyze and track environmental and social performance at our property as well as our brands globally In so doing we are able to integrate sustainability as a core performance metric and drive economic and social returns Your CateringEvent Manager can share detailed information Back to Resource Information HOSPITALITY DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks can be located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next dayrsquos use Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information

40

HOTEL FACTSHISTORY The following is a fact sheet for the Hilton Clearwater Beach Location Clearwater Beach FL Address 400 Mandalay Avenue Telephone 727 461 3222 Facsimile 727-461-0610 Reservations 1-800-HILTONS Website Hiltonclearwaterbeachcom Managed By Hilton Corp Opened 1980 Renovated 2008 Back to Resource Information HOTEL MAP Attendees may receive a map in their key packet when they arrive at the hotel Your CateringEvent Manager can customize the map for your guests to state your group name and show locations and directions for your special functions at $200 each Back to Resource Information HOUSEKEEPING Daily housekeeping services which consists of general cleaning take place between 800 am and 600 pm Should one of your guests require special times of service requests may be made directly with Housekeeping or your CateringEvents Manager The suggested housekeeping gratuity is $100 per day Some groups may have the gratuity rate predetermined in the contract and billed to the master account Each guest room is provided with several special service amenities either at no charge or for a nominal fee These items include an iron and ironing board coffee makers hairdryers in-room safe bathshower amenities and extra pillows Additional bedding available for children cribs and roll-aways Please note there is a maximum of four persons (including children) allowed per room Turn-down services include Daily Exchanging of Linens and Towels amp Turning-down bedding Back to Resource Information IN CONJUNCTION WITH (ICWrsquoS) Any group hosting an In-Conjunction With Event is solely responsible for all charges and activities The hosting convention must authorize all arrangements for meeting space assignments food beverage etc Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space and separate billing are subject to credit approval

41

All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all ICWrsquos should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the Catering Department to set up food beverage and billing arrangements Back to Resource Information INDEMNIFICATION To the extent permitted by law you agree to protect indemnify defend and hold harmless the Hotel Hilton and the Owner and their respective employees and agents against all claims losses or damages to persons or property governmental charges or fines and costs (including reasonable attorneyrsquos fees) arising out of or connected with your function except those claims arising out of the sole negligence or willful misconduct of the hotel Back to Resource Information IN-ROOM DINING Our In-room Dining is open Sunday-Thursday 630 am-1100 pm Friday and Saturday 630 am-1200 am for breakfast lunch dinner snacks and beverage service We are happy to offer convenient doorknob ordering for breakfast service In-Room Dining can be reached at extension 148 in-house A variety of amenities are also available through room service Room service gratuity is 18 and is posted automatically on all checks There is also a delivery fee of $300 per order Back to Resource Information INTERPRETATIONTRANSLATION SERVICES International Technical Translators (727) 461-3437 1180 NE Cleveland St Clearwater FL Back to Resource Information INTERNET SERVICES The Hilton Clearwater Beach provides numerous Internet Services Ibahn is our Internet Service Provider for all guestsrsquo networks and will answer any questions concerning your system Back to Resource Information

42

KEY CARDS Please contact your CateringEvent Manager if you would like keys to any of your meeting office or hospitality rooms If you wish to have a lock changed there will be a $25000 charge per doorper room and you may be required to sign a hold harmless agreement (Customized) KEY CARDS Please contact your CateringEvent Manager if you would like custom keys for your group They are an excellent way to market your organization Back to Resource Information KEY HOTEL CONTACTS The Executive Managing Committee consists of the following people General Manager Bob Walters ext 104 Director of Food amp Beverage George Bentley ext 181 Director of Finance Tommy Lewis ext 121 Director of Rooms Mike Morris ext 195 Director of Engineering Todd Isbell ext 185 Director of Sales and Marketing Joanna Patterson ext 111 Back to Resource Information KOSHER We offer a variety of Kosher Meals to our guests These meals are prepared for us and are ldquoGlatt Kosherrdquo Please ask your CateringEvent Manager for kosher suggestions Back to Resource Information LAUNDRYVALET ndash SEE DRY CLEANING Hilton Clearwater Beach offers coin operated laundry area on the 3rd floor open 24 hours with key access Complete laundry services are also available by dialing extension 153 in-house Garments picked up prior to 900 am are returned to guests by 600 pm the same evening Garments picked up after 900 am will be returned the following day by 600 pm Please note that there is no service on the following Holidays Memorial Day July 4 Labor Day Thanksgiving Day Christmas Day and New Yearrsquos Day Back to Resource Information LIMOUSINE SERVICES Arrangements may be made to have a group VIP transported by our hotel limousine or town car or through an outside service Execucar at wwwexecucarcom is our preferred service and can be reached at 888-479-8545 Our valet department can also arrange limousine transfers and can be reached at ext 154 Super Shuttle can be arranged in advance for transportation back and forth from the airports

43

Juliersquos Limousine 17116 US 19 North Clearwater FL 33764 727-538-5113 Fax 727-538-5113 Julieslimocom

Execucar- Tampa Bay 11901 30th Court North Tampa Bay FL 33716 Tel 888-479-8545 wwwexecucar-tbcom

Back to Resource Information LINEN SELECTION A variety of table linens are available for your various functions If you desire specialty linen or would like quotes on theme-coordinated linens and chair covers please consult your CateringEvent Manager Linen colors White or Ivory Back to Resource Information LIQUOR LAWS The State of Florida has strict liquor laws that must be followed by the Hilton Clearwater Beach Because the hotel is only licensed-authorized to sell and serve alcoholic beverages that were purchased by the Hilton Clearwater Beach no group may bring in their own alcohol to be served in meeting rooms public areas and on our beach The legal drinking age in Florida is 21 Your CateringEvent Manager may provide a copy of some of the applicable State of Florida liquor laws upon request Back to Resource Information LOAD-INLOADOUT (PRODUCTION DEacuteCOR AND STAGING) Please refer to the Production Resource Guide Back to Resource Information LOADING DOCK THERE IS NO LOADING DOCK AT THE HOTEL Special arrangements must be made for all palletized or large shipments The loading area is located in the back drive The hours of operation are from 700 am-700 pm No deliveries or load-inload out between the hours of 700 pm and 600am Please refer to The Exhibit Resource guide for details Clearance to Service Elevator 42rdquoWx56rdquoDx84rdquoH Back to Resource Information

44

LOCAL INFORMATION Busch Gardens - 33 MI - E Captain Memos Pirate Cruise 2 MI SE City Center - 3 MI - E

Clearwater Marina - 02 MI - E Clearwater Marine Aquarium - 1 MI - E Phillies Spring Training - 8 MI - NE

Back to Resource Information LOST AND FOUND It is the policy of Hilton Hotels Corporation to make every effort to return any found property to its rightful owner All found property in the hotel will be recorded stored and disposed of whether it is found in a guestroom public space or any other area of your hotel We will make every attempt to determine the legitimate owner and return the found property If the owner cannot be determined within ninety days (or other time period specified by local law) the found property will be disposed of in accordance with the state law If no local or state law exists or these agencies decline involvement the property shall be returned to the finder This policy does not apply to minor items found on the property such as a toothbrush ladies hosiery cigarettes etc Back to Resource Information LUGGAGE STORAGE Based upon availability a banquetmeeting room may be set aside to store hand carry luggage for individuals leaving later in the day It is requested that the travel staff supervise these items as they will be stored at your own risk Back to Resource Information MANAGER ON DUTY (MOD) For your convenience a manager on duty is available 24 hours a day 7 days a week and can be accessed via the guest service hotline at extension 55 Back to Resource Information MAIL SERVICES Stamps are for sale with our Clearwater Provision Company and can offer basic mailshipping services If you have a large number of items that need to be mailed or require shipping materials we suggest our shipping and receiving department The Clearwater Provision Company Monday - Sunday 7am-9pm Dial - 177 They are located right off of the lobby Complete mail services amp materials

The United States Post Office The Marina 45 Causeway Blvd 727-449-0604 830am ndash 400pm M-F CLOSED Saturday and Sunday

Back to Resource Information

45

MASTER ACCOUNTS See Sales Agreement Back to Resource Information MEDICAL FACILITIESSERVICES Medical Services facilities nearby Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000 3 miles from Hotel Back to Resource Information MEETING ROOM CAPACITIES Please refer to Meeting Space diagram and chart on pages 4 5 amp 6 or consult your CateringEvent Manager Back to Resource Information MEETING ROOM DELIVERIES For small exhibits when a drayage company is not being used standard boxes or packages to and from the exhibit area will be delivered by the hotel bell staff for a charge of $300 itemper move Back to Resource Information MEETING ROOM RENTAL Please contact your Sales Manager or CateringEvents Manager for Meeting Room Rental details Back to Resource Information MEETING ROOM SET STANDARD Standard meeting rooms include the following items

bull Banquet or classroom tables and chairs bull Linens bull Pads and pens bull Ice water bull Lectern

Basic meeting room set up is complimentary Depending upon the extent of the setup requirements additional charges may be incurred Please contact your CateringEvent Manager for miscellaneouselectrical charge price sheets All meeting rooms are set non-smoking Back to Resource Information

46

MUSICMUSICIANS The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to secure the best local national and international talents Please contact your CateringEvent Manager for assistance in booking entertainment Clearwater Beach requests that outdoor entertainment begins no earlier than 1100am and ends no later than 1100pm Back to Resource Information NEWSPAPERSPUBLICATIONS Newspapers available in our Clearwater Provision Company store are USA Today St Pete Times Weekend St Pete Times They are delivered to the Clearwater Provision Company store at 700am daily The USA Today is delivered to guest rooms Monday-Friday Back to Resource Information OFFICE EQUIPMENTSUPPLIES The in-house Business Center is 24 hour self service area that offers 2 computer workstations fax machine and printer A complete range of services including rental of computer systems copier machines facsimile machines can be arranged with our in house AV company Secretarial support photocopying word processing services fax transmissions can be arranged through your catering and event managers Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested For large quick printing or copying jobs we recommend calling UPS Store

140 Island Way Clearwater FL 33767

Cross Streets Between Windward Psge and Dory Psge (727) 446-0660 Fax (727) 446-5586 Back to Resource Information OFF PREMISE CATERING Please contact your CateringEvents Manager for details Back to Resource Information

47

Please contact your CateringEvents Manager for details PACKAGE ROOM

Back to Resource Information PARKING The Hilton Clearwater Beach offers self-parking at $500 per day event parking at $300 We also offer valet parking at the rate of $1400 per day If you are planning a large movement or delivery of rental cars for a specific group event or activity please advise your CateringEvent Manager so that specific parking may be reserved Back to Resource Information PERSONALIZED GROUP WEB PAGE POG is a personalized web page for your attendees to book reservations directly online Available at all Hilton Family properties Customize with your program Customize with your logo No charge ndash itrsquos FREE

Back to Resource Information PETS (POLICY) Service animals are always welcome and must be accompanied Hilton Clearwater Beach does not allow pets on the premises however there are Pet Boarding Facilities in the area aVIP 1242 Cleveland Street Clearwater Florida (727) 446-6700 averyimportantpetcom

A Pets Place of Clearwater Inc 410 South Pegasus Ave Clearwater FL 33765 Phone 727-608-4629 apetsplaceofclwcom

Back to Resource Information PHOTOGRAPHY CVS is located within 1 block from the Hotel Services include film developing one hour developing and photo enlarging

467 Mandalay Ave Clearwater FL (727) 447-6429

Kimberley Photography LLC is a company that can also provide photography services for all occasions special events weddings and groups

Kimberley Photography LLC (727) 543-9723 Kimberlykimberly-Photographycom

Back to Resource Information

48

PIANOS The Hilton Clearwater Beach has 1 piano for use in the foyer Our piano can be provided in our meeting room however it is recommended that they be tuned prior to each use The tuning fee is $15000 and requires advance notice Please note that there is an additional labor fee if you request a piano to be placed on top of portable staging Our piano cannot be placed outside or on one of our covered decks If your group requires additional pianos or pianos in outdooralternate locations your CateringEvent Manager can rent them from an outside source Back to Resource Information POOLS

bull Two heated beachside pools and a Jacuzzi bull Lounge chairs provided at no charge bull Kids activities and crafts daily at poolside bull Free pool and beach towels for use during your stay bull Beach club shop with everything from sunscreen to ice cream to sun glasses bull Sand Bar amp Grill offering poolside food and beverages for lunch and dinner

weather permitting open daily 11 am to sunset Back to Resource Information PORTERAGE Porterage services can be arranged at $400 per person on arrival andor $400 per person on departure Arrivals bags will be tagged and delivered to rooms Departure services a letter will be issued informing persons on times for when luggage will be picked up Luggage is to be left just inside door Back to Resource Information POST-CONVENTION MEETING We encourage our customers to meet with our General Manager during or after the meeting to provide and review feedback Your Event Manager will coordinate a convenient time Back to Resource Information POST EVENT REPORT For meetings and conventions with more than 100 rooms on peak night your Event Manager will complete a Post Event Report This report details room pick-up and food and beverage revenues Back to Resource Information

49

POSTING OF EVENTS Event posting is placed daily on the tv monitors in your guest room as well as in the meeting space and lobby Back to Resource Information PRE-CONVENTION MEETING In order to introduce our clients to the key contacts of the hotel we would like to arrange a pre-convention meeting a day or two prior to your main group arrival Please advise your CateringEvent Manager as to who will attend from your organization and what a convenient time would be for this meeting (time ranges from 30 minutes to one hour) Please note that for smaller groups a smaller more personalized meeting may be set up involving key operational department heads Back to Resource Information PRINTING SERVICESFASTSIGNS of CLEARWATER Manager Mike Lucke 17948 US Hwy 19N Clearwater FL 33764 (P) 727-797-1177 (F) 727-799-9480 249fastsignscom

Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl (727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm Sunday 1200pm-600pm

Back to Resource Information PRODUCTION GUIDELINES Your Event Manager will provide you with the hotelrsquos Production Resource Guide Back to Resource Information PUBLIC TRANSPORTATION The Clearwater Jolley Trolley historic trolley service from Sand Key North and South Beach and the Island Estates every 30 minutes Hours of operation Sunday-Thursday 1000am-100pm Friday-Saturday 1000am-1100pm httpwwwclearwaterjolleytrolleycom Fare price passes and trolley maps can be obtained in our Provision Store located on the second floor All fare classifications are valid on the Jolley Trolley and PSTA system-wide network Passes are interchangeable between the two service providers Back to Resource Information

50

PYROTECHNICS Groups are strictly prohibited from engaging in any activity or activities on Hotel property or possessing or bringing any materials or items to the Hotel and the Hotel property which involve or contain or constitute directly or indirectly (i) any form or type of pyrotechnics fireworks flares flames or other flammable or explosive materials or items or (ii) any Hazardous Substances The term ldquoHazardous Substancesrdquo includes but is not limited to any and all substances (whether solid liquid or gas) (i) defined listed or otherwise classified as pollutants hazardous wastes or words of similar meaning or regulatory effect under any present or future Laws or (ii) that may have a negative impact on human health or the environment including but not limited to petroleum and petroleum products asbestos and asbestos-containing materials polychlorinated biphenyls lead radon radioactivity materials flammable and explosives Back to Resource Information RADIOSPAGERSNEXTELS We are willing to assist you in obtaining walkie-talkie radios andor Nextels for use during your program Please consult your CateringEvent Manager for assistance Back to Resource Information RECYCLING

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information REGISTRATION ASSISTANCE If additional staffing is needed for your activity or hospitality desk please consult with your CateringEvent Manager Registration attendants are easily scheduled with sufficient notice Back to Resource Information REGISTRATION DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks are located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next days use

51

Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information RESERVATIONS RAPID RESERVATIONS AUTOMATED PROCESSING INPUT AND DELIVERY SYSTEM Expedited reservation processing straight from your rooming list into our system Eliminates dual entry process Accurate and efficient reservations Supports 3rd Party Clearinghouses No charge ndash itrsquos FREE

Back to Resource Information RESTAURANTSLOUNGES There are a variety of Restaurants and Lounges within walking distance from the Hilton Clearwater Beach There are even more just a short distance away from Subway to Gourmet Clearwater Beach has it covered Please contact your EventCatering Manager for a detailed list Back to Resource Information RESTAURANT RESERVATIONS Reservations are strongly recommended for all restaurants in the hotel and in Clearwater Beach whether it is for a table of four or a dine-around for 250 Please contact our valetbell stand at 153154 Back to Resource Information RESTROOMS Public restrooms are located in the following areas Lobby Level ndash Adjacent to Reflections Restaurant Lobby Level ndash Meeting space foyer southeast corner of the Hotel Outdoor Ground Level ndash West end of hotel next to beach services desk Outdoor Ground Level- Extension to the Sandbar facilities poolside Back to Resource Information RESUMES Please contact your CateringEvents Manager Back to Resource Information

52

ROBES 2 light-weight cotton robes are provided in all Guest Rooms Additional robes are available upon request and for purchase Back to Resource Information ROPESSTANCHIONS Ropes and Stanchions bull Pairs of stanchions with connecting rope For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information SAFESSAFE DEPOSIT BOXES For your convenience all guest rooms have an in-room Safe located in the wardrobe closet Back to Resource Information SECURITY If required in our sole judgment in order to maintain adequate security measures in light of the size andor nature of your function you will provide at your expense security personnel supplied by a reputable licensed guard or security agency doing business in the city or county in which we are located which agency will be subject to our approval Such security personnel may not carry weapons Your catering and event managers can assist in locating security for hire Back to Resource Information SHIPPING AND RECEIVING Packages for functions may be delivered to the hotel up to three (3) days prior to the eventconvention Arrangements must be made through your CateringEvent Manager for storage Please note that the hotel storage facilities are extremely limited Please do not ship valuables We cannot be responsible for contents Please contact your CateringEvent Manager for pricing and storage arrangements When shipping materials to the hotel please include the following information on all packages to insure proper delivery and storage Conference Name Event Dates Client Guest Name

53

Hold for Arrival (arrival date) Attention ltyour cateringevent contactgt Hotel Name Address City State ZIP Phone Fax Number of packages in that shipment We also recommend that you have a packing slip both inside and outside of each package Guests will be responsible for the packing and return of all packages Receiving handling and shipping charges may apply No COD packages will be accepted The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC) Shipping from the Hilton The Hilton Clearwater Beach utilizes FedEx and US Postal Service for our shipping needs Please see your CateringEvents Manager for pick-up and delivery schedules A Freight-Forwarding Form should be obtained from your CateringEvent Manager and completely filled out for shipping Back to Resource Information SHOPPING There are many shops within walking distance from the Hilton Clearwater Beach Countryside Mall with more traditional stores and shopping is located 20 minutes away Please contact the Bell Stand for directions Back to Resource Information SIGNAGEBANNERS In order to maintain a quality image for all Hotel guests there are a few things we ask of you during your stay Only professionally printed signage is allowed in the meetingconvention areas These signs can be used with easels or in sign stands No handwritten signs or flipcharts are allowed outside the meeting rooms No banners can be hung along the walls of the Public Areas Banners may be hung from the skirting of the hospitality desks and at outdoor functions Hotel personnel must provide the labor to hang the signs at a fee of $45 - $75 each In addition nothing is to be placed over exit doors or located to conceal or obscure any exit Back to Resource Information

54

SITE INSPECTIONPRE-PLANNING Site Inspections can be coordinated with a Sales Manager or CateringEvents Manager Back to Resource Information SMOKING The Hilton Clearwater Beach is 100 smoke-free anywhere inside the hotel The Smokerrsquos Oasis is located on the Lobby Level outside of the South East Corner of the Hotel Back to Resource Information SOUND SYSTEM Some hotel meeting rooms and ballrooms have a basic sound system Please contact your CateringEvent Manager with questions There may be fees assessed for certain hookups as well as hourly labor charges Anchor systems or supplemental systems will be required for all outdoor locations Please make note of the hotelrsquos noise curfews No sound system functions can take place outdoors before 800 am and all outdoor evening functions must end no later than 1100 pm Back to Resource Information SPECIAL MEAL REQUESTS Please consult with your CateringEvent Manager for any special meal requests The Hilton Clearwater Beach Executive Chef is pleased to accommodate your requests to the best of his abilities Back to Resource Information SPORT Sustainable Property Operations Results Tracking SPORT is an integrated performance based system built into our HEAT system that looks at all of the key focus areas in terms of sustainability and operational best practices Your CateringEvent Manager can share detailed information Back to Resource Information STORAGE Storage for your advance boxes and convention supplies is quite limited at the Hilton Clearwater Beach If you are anticipating shipping a large volume of materials we suggest you consult your CateringEvent Manager as soon as possible to reserve a room or plan to utilize an area in your office or hospitality room set up Hotel cannot provide security If shipping valuables please make arrangements to hire and pay for outside security Back to Resource Information

55

SUITES Please refer to the Suites Section on Page 3 Back to Resource Information SUSTAINABILITY Mission Statement Hilton Worldwide will manage our business through a lens of sustainability to benefit this generation and those that follow Through action and innovation we will lead our industry in projects and programs that

bull Enhance the guest experience bull Engage our employees bull Improve operational efficiency bull Advance building design bull Strengthen our partnerships bull Serve our communities bull Protect our global environment bull Enrich our Family of Hotels

Back to Resource Information TAXES The current Florida State Tax is 7 The current Pinellas County Bed Tax is 5 All goods and services are subject to state tax including but not limited to food beverage labor and gratuities Back to Resource Information TAXICABS For the city of Clearwater Beach there are a total of taxi companies available to our guests The Hilton Clearwater Beach recommends Yellowcab at 727 799 2222 The standard rate for transfers from the Tampa International Airport to the Hilton Clearwater Beach is approximately $5000one way plus gratuity Back to Resource Information TELEPHONESTELECOMMUNICATIONS The following types of telephones are available for guests meeting and convention service and administrative staff Please advise your event and catering managers if you need the use of a phone for your program Dial ldquo9rdquo line

bull Used for in-house local and toll-free calls only Price is $5000++ per day

56

Dedicated Analog Phone Line The installation fee is $10000 plus tax plus price of all calls DID lines can be used for Long Distance minimal PC and fax can work as well DID Lines The following are enhancements that can be added to a DID Line Ibahn wireless connections $2500 per day or (20) connections at $22500 Hard wired connections $7500 per day Broadband Access ndash please contact your event service or catering manager Guest Room Calls Type of Call Instructions Rates Direct Dial-Bill to Room EMERGENCY 9+911 No Charge Room to Room No Charge Local 9+Number $100 connecting fee plus local rate 8008888xx toll free 9+1+Number $100 connecting fee plus local rate Long Distance 9+1+Number $100 connecting fee plus local rate ATampT Operator assisted International 9+011+CC+CC+Number $100 connecting fee plus ATampT Operator assisted rate (by country) Local Long Distance and International Calls will be billed to your account if the phone rings more than (7) times connect with voice message or the other person picks up Applicable Taxes will be added Rates subject to change You may obtain free rate information at any time by dialing 9+00 and ask the ATampT Operator for the rate of an Operator Assisted Call Hilton subscribes to ATampT Long Distance and Operator Services You have the right to reach other long distance carriers from the telephone and you may do so by dialing the access code provided by that carrier Voice Mail Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out To hear messages if the red light is flashing on your guest room telephone 1 Lift the receiver 2 Press MESSAGE key 3 Follow recorded instructions Should you require assistance while using Voice Mail simply press the ldquordquo key at any time

57

Video Teleconferencing We have video conferencing equipment - can be installed in all public space rooms Back to Resource Information TENTS Please contact your CateringEvent Manager regarding rental of small tents Large tents can be installed at the Hilton Clearwater Beach Tents are provided by US Tent US Tent Rental Inc 2006 72 nd Drive East Sarasota FL 34243 (941) 727-3311 ustentrentalcom Back to Resource Information THEME PARTIES The Hilton Clearwater Beach is proud to present a complete package of signature theme parties Please discuss themes with your CateringEvent Manager and ask for a copy of our latest and most popular menus and productions Back to Resource Information TOURSSIGHTSEEING Please contact your CateringEvents Manager for details on Tours and Sightseeing excursions in Clearwater Beach Back to Resource Information TUXEDOSFORMAL WEAR If you are anticipating a large delivery of tuxedos on site please advise your CateringEvent Manager in advance The following companies offer tuxedo rentals Menrsquos Warehouse 2719 Gulf to Bay Boulevard Clearwater FL 33759-4951 (727) 726-2262 menswearhousecom

Deolindas Tailoring amp Alterations 514 Park Street Clearwater FL 33756-5405 (727) 442-0045 deolindacom

Back to Resource Information

58

VOICE MAIL All guest rooms have a voice mail message service Group voice mails may be left however please note that this process is time consuming as each room number needs to be programmed individually Therefore labor fees may be assessed Please discuss any specific requests with your CateringEvent Manager Back to Resource Information WEATHER Depending on the season the weather at Clearwater Beach varies from a low of 50rsquo degrees to a high of 92 degrees Before visiting Clearwater Beach we recommend that guests check the local listings to determine the weather conditions Back to Resource Information WHEELCHAIRS If a guest requires a wheelchair we can arrange a rental for them at their own expense If a guest requests that we rent a wheelchair please note that we can coordinate the rental but will be unable to cover the expense The following companies have wheelchairs beach wheelchairs andor scooters for rent Fun Ride Rentals 400 Mandalay Ave Clearwater Beach FL 33767 (727) 519-3008 Hours of operation Monday ndash Saturday 1000am-Sunset Sunday 1100am-Sunset Back to Resource Information WIRED PAYMENT If you would like to have payment wired please notify your CateringEvent Manager and instructions will be faxed to you Back to Resource Information

59

WORSHIP SERVICES The following is a list of nearby locations Baptist Skycrest Baptist Church 125 N Belcher Road Clearwater FL 33765 (727) 791-7107 skycrestfamilyorg Catholic St Brendanrsquos Catholic Church 245 Dory Passage Clearwater Beach FL 33767 (727) 443-5485 stbrendancatholicorg

Christian Central Christian Church 1200 Keene Road South Clearwater Florida 33756 (727) 446-0988 clearwaterdisciplesorg

Jehovahrsquos Witness Jehovahs Witnesses Clearwater Congregation 1745 Weston Drive Clearwater FL 33755 (727) 442-9266 watchtowerorg Jewish Temple Bnai Israel 1685 South Belcher Road Clearwater FL 33764-6594 (727) 532-3829 templebnaiisraelclworg Lutheran St Paulrsquos Lutheran Church 407 South Saturn Avenue Clearwater FL 33755-6597 (727) 446-7718 stpaulsclearwaterorg

Methodist First United Methodist Church 411 Turner Street Clearwater FL 33756-5328 (727) 446-5955 fumc-clwcom Mormon Church of Jesus Christ of LDS 1740 North Highland Avenue Clearwater FL 33755-2104 (727) 446-9320 cofchristorg Pentecostal Bridge of Love Ministries 1329 North Highland Avenue Clearwater FL 33755-3416 (727) 445-9660

Protestant Holy Trinity Episcopal Church 3200 North McMullen Booth Road Clearwater FL 33761-2009 (727) 796-5514 holytrinityclworg

Back to Resource Information ZIP-OUT CHECKOUT With Zip Checkout your room folio is at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 150 to Checkout Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Back to Resource Information

60

FORMS

bull CREDIT CARD AUTHORIZATION

bull CREDIT APPLICATION

bull MISCELLANEOUS REQUEST FORM

bull PLANNING CHECKLIST

HILTON CLEARWATER BEACH

CREDIT CARD PAYMENT AUTHORIZATION FORM Please complete all areas below Incomplete requests may be rejected This form must be received at least 5 business days prior to the Check-In or by specified date in Event Contract to ensure acceptance of the credit card to be charged Do not send completed form by email FAX COMPLETED FORM TO [INSERT FAX ] ATTN ________________________________ HOTEL USE ONLY Date _____________________________ Guest Group Name Check-In Event Date Name of PersonGroup Making Reservation Phone Authorized Amount Approval Code Date CARDHOLDER - Please complete the following section and signdate below Cardholder Name as it Appears on Credit Card Cardholder Billing Address City State Zip Daytime Business Telephone Evening Telephone Credit Card Number Expiration Date Credit Card Type (Circle one) VisaMasterCard American Express Discover JCB Diners Club Credit Card Issuing Bank Name Bank Phone Number (from back of your credit card) I agree to cover the following categories of charges (Please circle) All Charges Room amp Tax Food amp Beverage Retail Recreation I agree to cover the above categories of charges up to a Maximum Amount of $ __________________ DIRECT BILL ACCOUNT PAYMENTS ONLY Name on InvoiceStatement _______ ______ Date on InvoiceStatement InvoiceStatement Number _________________________ ______________ Authorized Amount $_______________________ Note Charges for room and tax group deposits or direct bill account payments will be charged to your credit card immediately Any incidental charges circled above will be charged at the time of check-out Amount to be immediately charged to credit card for room and taxes or deposit $______________ Final Balance Billed to Credit Card (hotel use only) $_______________ By signing below you authorize the hotel to charge your credit card immediately for the amount indicated above up to the ldquoMaximum Amountrdquo indicated above You further acknowledge that if ldquoall chargesrdquo has been selected then all guestgroup related charges (less Deposit) will be charged to the above card number at the time of check-out or event conclusion Cardholder Signature Date

HOTEL NAME Hilton Clearwater Beach Resort SALES OFFICE (727) 298-1493 ADDRESS 400 Mandalay Avenue FAX (727) 461-1768

Clearwater Beach FL 33767 MAIN LINE (727) 461-3222

CREDIT APPLICATION Confidential Information

Name of Company Requesting Direct Billing

Address Telephone

City State CT Zip Dun amp Bradstreet Number Rating

Listed in Name of Group Name

Inclusive Booking Dates Group Contact Telephone

Address Fax

City Windsor State CT Zip DIRECT BILLING HAS BEEN REQUESTED AS INDICATED 1 Guest Room Accounts All charges for specified guests - provide list Room and tax only for specified guests - provide list 2 Catering All cateringbanquet charges 3 Miscellaneous Provide list BANK REFERENCES Bank Name Contact Full Address City State Zip Telephone Account ABA HOTEL REFERENCES (Most Recent History) Hotel Name Dates

Full Address Telephone City State Zip Hotel Name Dates

Full Address Telephone City State Zip AGREEMENT amp RELEASE I (We) agree if credit is extended to pay the amount due upon receipt of the first statement In accordance with the Privacy Act Freedom of Information Act the Fair Credit Reporting Act and any similar federal state or local statutory or common laws or regulations I (We) expressly authorize the above-named references any credit reporting agency any law enforcement agency (federalstatelocal) and any person or entity with knowledge of information relevant to this request for credit to release this information to the hotel (together with its owners partners parent subsidiaries and affiliates and their officers directors agents and employees ldquoHotelrdquo) and Hotel to request obtain and use such information as it sees fit I (We) hereby agree to release indemnify defend and hold harmless Hotel and any all other persons or entities including without limitation those providing information from any and all liability for losses claims injuries liabilities and damages of whatever kind or nature whether known or unknown including without limitation those based upon defamation invasion of privacy and rights of publicity and personality which may at any time arise or accrue to me (us) or my (our) heirs successors parents subsidiaries assigns officers directors employees agents or other persons or entities claiming by or through us on account of provision of such information or reliance on such information or on other information gathered pursuant thereto and hereto I (We) hereby authorize this Credit Application and release to be shown and delivered to such persons with a copy of this Credit Application and release to be as valid as the original

Authorized Signature _________________________________________________________ Date _______________________

DO NOT WRITE BELOW THIS LINE -- FOR OFFICE USE ONLY Estimated Amount of Charges -- To be Completed by Originator

Rooms $ Credit Approved By CateringBanquet $ Date Meeting Room Rental $ Credit Limit $ Other $ Credit Denied

Total $ Advance Deposit Required $ Deposit Received $ File Sales Rep M amp C Rep Catering Rep

(Always Attach Copy of Contract)

MISCELLANEOUS SERVICES REQUEST FORM

Return form to

INTERNET CONNECTIONS

Description Daily Price Quantity Description Start Date

End Date

Total Days Selected Subtotal

iBAHN Wireless Connection $2500 1 $000 iBAHN Environment (20 Connections) $25000 1 $000 iBAHN Hard Wired Connection $7500 1 $000

TOTAL INTERNET REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

PHONE LINES

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

Dial 9 Line $5000 1 $000 Dedicated Analog Phone Line $10000 1 $000

TOTAL PHONE LINE REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

BANNERS

Description Hanging Fee Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

8 Feet or Less $4500 1 $000 9 Fee or More $7500 1 $000

TOTAL BANNER REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

ELECTRICAL

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

60 Amp Power Drop $20000 1 $000 120 Amp Power Drop $30000 1 $000 220 Amp - 3 Phase Contact your CSM 1

(Smaller items such as extension cords and power strips will be billed through PSAV) TOTAL ELECTRICAL REQUEST

$000

(Total includes 21 Service Charge amp 7 Tax)

KEYS amp LOCKS

Description Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

4 Keys or Less Complimentary 1 $000 Additional Keys $500 1 $000 Lock Change $15000 1 $000

(Keys not returned will result in a $2500 per key charge) Total Key amp Lock Charges

$000

(Total includes 21 Service Charge amp 7 Tax)

PAYMENT INFORMATION Total Charges $000 Please charge total to my Master Account Guest Room Check (Must be received prior to event) Credit Card Ex Date Name as it Appears on the Card By my signature I certify that I am authorized to obligate myself or my company for the above expenses

SIGNATURE

Planning Checklist CHECKLIST BY DUE DATE Date Task

EM to provide POG Rapid and GLM instructions (At 1 year out or prior to registration opening)

EM to forward application for Credit (1 year out)

EM to send weekly pu reports starting 8 weeks prior to cut-off (Individual Call-In Only)

Client to return completed Credit application (6 months out)

EM to provide confirmation numbers to Client within 3 days of receiving rooming list

EM to send cut-off letter 1 week prior to cut-off (All Blocks)

EM to forward Hold Harmless Agreement to ClientVendors (45 days out) Client to provide Rooming List to EM (at cut-off)

Client to send FampB menus and Meeting Room Sets to EM (30 days out)

Client to return Hold Harmless and Proof of Insurance (20 days out)

EM to complete Resume and send to client for final approval (15 days out)

Client will communicate VIP Staff amp Sub-block needs (Date to be prior housing opening)

EM to confirm all space contracted (at time of turnover) Updated Program to Hotel by Client (Contracted date) EM to send menursquos to Client

EM to send BEOrsquos to Client for Review (within 5 business day of receiving)

Client to forward all Changes to EM (within 2 business day receiving BEOrsquos) Pre-Con amp Post-Con DatesTimes established

EM to confirmforward concessions to Client (compsairport transfersupgradesparking) (at cut-off)

EM to forward outstanding Resume questions to Client (30 to 20 days out) Client to return Resume items to EM (20 to 15 days out)

Client to approve Resume before distributed to Staff (14 to 11 days out)

EM to establish time for Master Account Review while On-Site (30 to days out) Client return signed letter prior to cut-off (All Blocks) Client to assign concessions (30 to 20 days out)

  • Hilton Clearwater Beach
  • Meeting amp Event Resource Guide
  • Hilton Clearwater Beach
  • 400 Mandalay Avenue
  • Clearwater Beach Florida 33767
  • Hiltoncom
  • Hiltonclearwaterbeachcom
    • Table of Contents
    • Guest Rooms
    • Suites
      • Clearwater Beach Club
        • RESOURCE INFORMATION
        • A
        • Advertising Opportunities
        • Affiliates
        • Airline Information
        • Amenities
        • Americans with Disabilities Act (ADA)
        • AudioVisual
        • Automated Teller Machines
        • B
        • Baby-Sitting Services
        • Balloons
        • Banks
        • Banquet Beverage Selection
        • Banquet Curfews
        • Banquet Equipment
        • Banquet Menu Selection
        • Banquet Terms and Conditions
        • Bell Services
        • Billing
        • Box Lunches
        • Business Center
        • BusBus Companies
        • C
        • Car Rental Agencies
        • Cash Paid Outs
        • Cash Paying Guests
        • Changing FacilitiesDay Use
        • Check Cashing Privileges
        • Check-In and Checkout
        • Coffee Maker
        • Concierge
        • Credit Cards
        • Credit Policy
        • Currency Exchange
        • D
        • Decorations
        • Destination Management Companies (DMC)
        • Deposits
        • Diagrams
        • Dietary Requirements
        • Doctors on Call
        • Drug Stores
        • Dry Cleaning
        • E
        • eEvents
        • Electrical
        • Elevators
        • Emergency Procedures
        • Entertainment
        • Environmental Commitment
        • Executive Meeting Packages
        • Exhibits
        • F
        • Fax Machines
        • Fax Numbers
        • Fire Codes
        • Fitness Center
        • Flags
        • FloralFlorist
        • Freight Elevator
        • G
        • Gift Certificates
        • Gift Ideas
        • Golf Course Information
        • Gratuities
        • Group Reservations Identification Program (GRIP)
        • Group Check-In Arrival and Departures
        • Guest List Manager
        • Guest Rooms
        • Guest Room Deliveries
        • Guest Service Hotline
        • H
        • Hair Salon
        • Heat
        • Hospitality Desks
        • Hotel FactsHistory
        • Hotel Map
        • Housekeeping
        • I
        • In Conjunction With (ICWrsquos)
        • Indemnification
        • In-Room Dining
        • InterpretationTranslation Services
        • Internet Services
        • J
        • K
        • Key Cards
        • Key Hotel Contacts
        • Kosher
        • L
        • LaundryValet
        • Limousine Services
        • Linen Selection
        • Liquor Laws
        • Load-InLoad Outs (Production Decor amp Staging)
        • Loading Dock
        • Local Information
        • Lost and Found
        • Luggage Storage
        • M
        • Manager on Duty (MOD)
        • Mail Services
        • Master Accounts
        • Medical FacilitiesServices
        • Meeting Room Capacities
        • Meeting Room Deliveries
        • Meeting Room Rental
        • Meeting Room Set Standard
        • MusicMusicians
        • N
        • NewspapersPublications
        • O
        • Office EquipmentSupplies
        • Off Premise Catering
        • P
        • Package Room
        • Parking
        • Personalized Group Web Page
        • Pets (policies)
        • Photography
        • Pianos
        • Pools
        • Post-Convention Meeting
        • Post Event Report
        • Posting of Events
        • Pre-Convention Meeting
        • Printing Services
        • Production Guidelines
        • Public Transportation
        • Pyrotechnics
        • Q
        • R
        • RadiosPagersNextels
        • Recycling
        • Registration Assistance
        • Registration Desks
        • Reservations (RAPID)
        • RestaurantsLounges
        • Restaurant Reservations
        • Restrooms
        • Resumes
        • Robes
        • RopesStanchions
        • S
        • SafesSafety Deposit Boxes
        • Security
        • Shipping and Receiving
        • Shopping
        • SignageBanners
        • Site InspectionPre-planning
        • Smoking
        • Sound System
        • Special Meal Requests
        • Storage
        • Suites
        • Sustainability
        • T
        • Taxes
        • Taxicabs
        • TelephonesTelecommunications
        • Tents
        • Theme Parties
        • ToursSightseeing
        • TuxedoFormalwear
        • U
        • V
        • Voice Mail
        • W
        • Weather
        • Wheelchairs
        • Wired Payment
        • Worship Services
        • X
        • Y
        • Z
        • Zip-Out Checkout
        • AFFILIATES
        • AIRLINE INFORMATION
        • AMENITIES
        • AMERICANS WITH DISABILITIES (ADA)
        • AUDIOVISUAL
        • AUTOMATED TELLER MACHINES
        • BABY-SITTING SERVICES
        • BALLOONS
        • BANKS
        • BANQUET BEVERAGE SELECTION
        • BANQUET EQUIPMENT
        • BANQUET MENU SELECTION
        • STANDARD BANQUET TERMS AND CONDITIONS
        • BELL SERVICES
        • BILLING
        • BOX LUNCHES
        • BUSINESS CENTER
          • Jolley Trolley Transportation
            • CAR RENTAL AGENCIES
            • CASH PAID OUTS
            • CASH PAYING GUESTS
            • CHANGING FACILITIESDAY USE
            • CHECK-IN AND CHECKOUT
              • Early Departure
              • Late Departure
              • Satellite Check-In
              • Zip Checkout
              • Kiosks
                • CONCIERGE
                • CREDIT CARDS
                • CREDIT POLICY
                • CURRENCY EXCHANGE
                  • Del Sol of Clearwater
                    • 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039
                      • DECORATIONS
                      • DESTINATION MANAGEMENT COMPANIES (DMC)
                      • DEPOSITS
                      • DIAGRAMS
                      • DIETARY REQUIREMENTS
                      • DIRECTIONS TO THE HOTEL
                      • DOCTORS ON CALL
                      • DRY-CLEANING ndash See LaundryValet
                      • ELECTRICAL
                      • ELEVATORS
                      • EMERGENCY PROCEDURES
                      • ENTERTAINMENT
                      • EXECUTIVE MEETING PACKAGES
                      • The Hilton Approach To Online Meeting Planning
                      • FAX MACHINES
                      • FAX NUMBERS
                      • FIRE CODES
                      • FITNESS CENTER
                      • FLAGS
                      • FLORALFLORIST
                      • FREIGHT ELEVATOR
                      • GIFT IDEAS
                      • GOLF COURSE INFORMATION
                        • Golf Course Information
                          • GRATUITIES
                          • Group Reservations Identification Program (GRIP)
                          • GROUP CHECK-IN ARRIVALS AND DEPARTURES
                          • GUEST ROOMS
                          • GUEST ROOM DELIVERIES
                          • GUEST SERVICE HOTLINE
                          • HAIR SALON
                          • HOSPITALITY DESKS
                          • HOTEL FACTSHISTORY
                          • HOTEL MAP
                          • HOUSEKEEPING
                          • IN CONJUNCTION WITH (ICWrsquos)
                          • IN-ROOM DINING
                          • INTERPRETATIONTRANSLATION SERVICES
                          • INTERNET SERVICES
                          • KEY CARDS
                            • (Customized) KEY CARDS
                              • KEY HOTEL CONTACTS
                              • KOSHER
                              • LAUNDRYVALET ndash See Dry Cleaning
                              • LIMOUSINE SERVICES
                              • LINEN SELECTION
                              • LIQUOR LAWS
                              • LOAD-INLOADOUT (Production Deacutecor and Staging)
                              • LOADING DOCK
                              • LOCAL INFORMATION
                              • LOST AND FOUND
                              • LUGGAGE STORAGE
                              • MANAGER ON DUTY (MOD)
                              • MAIL SERVICES
                              • MASTER ACCOUNTS
                              • MEDICAL FACILITIESSERVICES
                              • MEETING ROOM CAPACITIES
                              • MEETING ROOM DELIVERIES
                              • MEETING ROOM RENTAL
                              • MUSICMUSICIANS
                              • NEWSPAPERSPUBLICATIONS
                              • OFFICE EQUIPMENTSUPPLIES
                              • Please contact your CateringEvents Manager for details
                              • PARKING
                              • PERSONALized GROUP WEB PAGE
                              • PETS (Policy)
                              • PIANOS
                              • POST-CONVENTION MEETING
                              • POST EVENT REPORT
                              • POSTING OF EVENTS
                              • PRE-CONVENTION MEETING
                              • PRINTING SERVICES
                              • PRODUCTION GUIDELINES
                              • PUBLIC TRANSPORTATION
                              • PYROTECHNICS
                              • RADIOSPAGERSNEXTELS
                              • RECYCLING
                              • REGISTRATION ASSISTANCE
                              • REGISTRATION DESKS
                              • RESERVATIONS RAPID Reservations Automated Processing Input and Delivery System
                              • RESTAURANTSLOUNGES
                              • RESTAURANT RESERVATIONS
                              • RESTROOMS
                              • RESUMES
                              • ROPESSTANCHIONS
                              • SAFESSAFE DEPOSIT BOXES
                              • SECURITY
                              • SHIPPING AND RECEIVING
                                • Shipping from the Hilton
                                  • SHOPPING
                                  • SIGNAGEBANNERS
                                  • SITE INSPECTIONPRE-PLANNING
                                  • SMOKING
                                  • SOUND SYSTEM
                                  • SPECIAL MEAL REQUESTS
                                  • SPORT
                                  • STORAGE
                                  • SUITES
                                  • Sustainability
                                  • TAXES
                                  • TAXICABS
                                  • TELEPHONESTELECOMMUNICATIONS
                                    • Dial ldquo9rdquo line
                                    • Dedicated Analog Phone Line
                                    • DID Lines
                                      • Type of Call Instructions Rates
                                        • Video Teleconferencing
                                          • TENTS
                                          • THEME PARTIES
                                          • TOURSSIGHTSEEING
                                          • TUXEDOSFORMAL WEAR
                                          • VOICE MAIL
                                          • WEATHER
                                          • WHEELCHAIRS
                                          • WIRED PAYMENT
                                          • WORSHIP SERVICES
                                          • ZIP-OUT CHECKOUT
                                          • Hilton Clearwater Beach
                                          • Credit Card Payment Authorization Form
Page 13: Hilton Clearwater Beach Meeting & Event Resource Guide

13

D Decorations Destination Management Companies (DMC) Deposits Diagrams Dietary Requirements Directions to the Hotel Doctors on Call Drug Stores Dry Cleaning E eEvents Electrical Elevators Emergency Procedures Entertainment Environmental Commitment Executive Meeting Packages Exhibits F Fax Machines Fax Numbers Fire Codes Fitness Center Flags FloralFlorist Freight Elevator G Gift Certificates Gift Ideas Golf Course Information Gratuities Group Reservations Identification Program (GRIP) Group Check-In Arrival and Departures Guest List Manager Guest Rooms Guest Room Deliveries Guest Service Hotline

14

H Hair Salon Heat Hospitality Desks Hotel FactsHistory Hotel Map Housekeeping I In Conjunction With (ICWrsquos) Indemnification In-Room Dining InterpretationTranslation Services Internet Services J K Key Cards Key Hotel Contacts Kosher L LaundryValet Limousine Services Linen Selection Liquor Laws Load-InLoad Outs (Production Decor amp Staging) Loading Dock Local Information Lost and Found Luggage Storage M Manager on Duty (MOD) Mail Services Master Accounts Medical FacilitiesServices Meeting Room Capacities Meeting Room Deliveries Meeting Room Rental Meeting Room Set Standard MusicMusicians N NewspapersPublications

15

O Office EquipmentSupplies Off Premise Catering P Package Room Parking Personalized Group Web Page Pets (policies) Photography Pianos Pools Porterage Post-Convention Meeting Post Event Report Posting of Events Pre-Convention Meeting Printing Services Production Guidelines Public Transportation Pyrotechnics Q R RadiosPagersNextels Recycling Registration Assistance Registration Desks Reservations (RAPID) RestaurantsLounges Restaurant Reservations Restrooms Resumes Robes RopesStanchions

16

S SafesSafety Deposit Boxes Security Shipping and Receiving Shopping SignageBanners Site InspectionPre-planning Smoking Sound System Special Meal Requests Sport Storage Suites Sustainability T Taxes Taxicabs TelephonesTelecommunications Tents Theme Parties ToursSightseeing TuxedoFormalwear U V Voice Mail W Weather Wheelchairs Wired Payment Worship Services X Y Z Zip-Out Checkout

17

ADVERTISING OPPORTUNITIES The hotel offers groups and their affiliatersquos opportunities to sponsoradvertise during the specified dates of the meetingexhibit Your Event Services manager will provide detailed information and can discuss other ideas not listed below Logo products eg keycards cocktail napkins to go lunch boxes etc Video Channel Plasma Screens BannersSignage

Back to Resource Information AFFILIATES Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space will work directly with our Event Services Department All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all affiliates should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the CateringEvent Services Department to set up food beverage and billing arrangements Back to Resource Information AIRLINE INFORMATION Airport Information The nearest airport is the Tampa International Airport located 20 miles approximately 30-35 minutes from Hilton Clearwater Beach wwwtampaairportcom

Airline Handled By Airside

Ticketing amp

Baggage Claim

Curbside Check-in Phone

Air Canada

E RED N (888) 247-2262

Air Tran

A RED Y (800) AIRTRAN

Air Wisconsin

F BLUE Y (920) 739-5123

American

F BLUE Y (800) 433-7300

18

Atlantic Southeast

Airlines Delta E BLUE N (800) 221-1212

British Airways

F RED N (800) 247-9297

Cape Air

Continental A RED Y (800) 525-0280

Cayman Airways

F RED N (800) 422-9626

COMAIR

Delta E BLUE Y (800) 221-1212

Continental Airlines

A RED Y (800) 525-0280

Continental Connection

Continental A RED Y (800) 525-0280

Continental Express

Continental A RED Y (800) 525-0280

Delta Air Lines

E BLUE Y (800) 221-1212

Freedom Airlines

Delta E BLUE N (800) 221-1212

Frontier

Continental C RED N (800) 432-1359

Gulfstream International

Continental A RED Y (800) 525-0280

Jet Blue

A BLUE Y (800) 538-2583

KLM

E BLUE Y (800) 225-2525

Spirit C RED N (800) 452-2022

19

Midwest Airlines

Republic Airways

US Airways F BLUE Y (800) 428-4322

Southwest Airlines

C RED Y (800) 435-9792

Spirit Airlines

C RED N (800) 772-7117

Sun Country Airlines

(seasonal) Delta E BLUE N (800) 359-6786

United

E RED Y (800) 241-6522

US Airways

F BLUE Y (800) 428-4322

WestJet

F RED N (800) 538-5696

Back to Resource Information

20

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left Super Shuttle provides door-to-door airport shuttle transportation throughout the United States wwwsupershuttlecom AMENITIES The Room Service department is happy to service your group gift and amenity needs You may choose from the list of amenities below or advise your CateringEvent Manager of your specific preferences or budgeting guidelines All amenity pricing excludes state sales tax gratuity and delivery fee Room service gratuity is currently 18 For a standard delivery the fee is $300 Back to Resource Information AMERICANS WITH DISABILITIES (ADA) The Hotel represents that the Hotel facilities being rented or reserved by you including guest rooms common areas and transportation services are and will be in substantial compliance with applicable public accommodation obligations under the Americans with Disabilities Act You agree that one week in advance of your event you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space You agree that you will be responsible for the procurement and payment of all charges for any and all auxiliary aids We will upon your request furnish you with the names of businesses you can contact to obtain these aids You also agree to be responsible for compliance with the ADA in the set up and conduct of meetings for your event Back to Resource Information AUDIOVISUAL We have chosen Presentation Services as our Event Technologies provider They share our dedication to customer service and have the technical expertise to meet your audio visual needs They may be reached at 727-446-7741 Back to Resource Information AUTOMATED TELLER MACHINES There is an ATM conveniently located on the lobby level by the Executive Meeting Room There is also an ATM located right across the street at the Suntrust Bank Back to Resource Information

21

BABY-SITTING SERVICES The following childcare companies are licensed bonded insured and CPR trained Parents should arrange directly with the company selected None of the babysitting agencies are affiliated with the hotel and as such the hotel is not responsible for the services rendered by these agencies The fees for babysitting services vary by vendor and holiday rates may also apply Direct payment is required to the vendor No room charges or master billing for babysitting services is permitted Nannies who care wwwnannieswhocarecom 1-866-931-1333 Back to Resource Information BALLOONS There is a $2500 clean up fee for the use of helium balloons We do not allow helium balloons outside on our deck due to environmental concerns All helium tanks must be in an approved safety stand or cart There must be prior written approval for the use of all displays andor decorations proposed by guest Please see the Banquet Event Order (BEO) for other specific contractual information Back to Resource Information BANKS Southtrust Bank 130 Island Way Clearwater Beach FL (727) 441-8467 Southtrustcom Mon-Thurs 9am ndash 4pm

Fifth Third Bank 100 Island Way Clearwater FL (727) 449-1311 53com Mon-Fri 9am - 5pm

Bank of America 122 Island Way Clearwater FL (727) 447-3928 Bankofamericacom Mon-Thurs 9am ndash 4pm

Friday 9am ndash 6pm Friday 9am ndash 6pm SunTrust 423 Mandalay Avenue Clearwater FL 33767 727-447-0058 Suntrustcom Mon-Thurs 9am ndash 4pm Friday 9am ndash 6pm Back to Resource Information BANQUET BEVERAGE SELECTION The Hilton Clearwater Beach offers a choice of standard and premium beverages on banquet bars The following is a list of beverages currently offered by our beverage department for banquets As the availability of some of the items vary this list may or may not be complete and is subject to change Specialty items are available upon request

22

All banquet bars serve wines by the glass domestic and imported beers soft drinks juices mineral water and non-alcoholic beers and wines Blended drinks and champagne by the glass are available upon request Back to Resource Information BANQUET CURFEWS There is an outdoor function curfew of 1100 pm In accordance with State of Florida liquor laws all alcoholic beverage sales will begin at 1100am and conclude at 200am Back to Resource Information BANQUET EQUIPMENT Items in our banquet inventory are for your use at no additional charge Any equipment requested not in inventory which have associated costs will be passed on to your group For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information BANQUET MENU SELECTION We request that banquet menus room arrangements and other details pertinent to your convention be submitted to your CateringEvent Manager 30 days prior to your conference date We are happy to custom design menu proposals for your group and assist in selecting the proper menu items and program arrangements to ensure a successful event Specialty and theme parties may be designed to meet your particular needs Special meal requests can be accommodated Please advise your CateringEvent Manager in advance with any special dietary requirements Back to Resource Information

23

STANDARD BANQUET TERMS AND CONDITIONS 1 ASSIGNMENTCONFIRMATION OF FUNCTION SPACE The function space assigned indicates the space is tentatively being held and will be held on a definite basis upon signing of the Event Order (ldquoEOrdquo) The terms and conditions of any group sales or catering sales agreement previously signed regarding this event remain in force and the EO is intended to provide specific functionevent information in support of the original agreement If for any reason the function space reserved is not available for your event you agree that we may substitute space of appropriate size and comparable quality for your event If you plan to print or publish the assigned space please contact us first to confirm the room assignment 2 GUARANTEE OF ANTICIPATED REVENUE At least 72 hours (3 business days) before your event you must inform us in writing of the exact number of people who will attend your event The arrangements set forth on the reserve side of your EO will serve as the final arrangements for your event The services products fees etc as noted will be provided at the time of your event and you will be charged based on the event guarantee that you give us or the number of people indicated at the time you signed the sales agreement or the EO whichever is greater We will not undertake to serve more than 3 more than this guaranteed minimum 3 LABOR CHARGE If the guaranteed number for your event is less than 25 persons we will add a $7500 labor charge to your account This will be used to cover our costs of the event and will not be distributed as a service charge or gratuity to our employees working at your event 4 OVERTIME You agree to begin your event promptly at the scheduled start time and agree to have your guests invitees and other persons vacate the designated event space at the end time indicated on the final EO You further agree to reimburse us for any overtime wage payments or other expense incurred by us because of your failure to comply with these regulations 5 GRATUITY amp SERVICE CHARGE 21 of the food and beverage total plus applicable state or local tax will be added to your account as a gratuity and fully distributed to servers and where applicable bussers andor bartenders assigned to the Event 6 PRICE INCREASES There may be increases in prices due to unforeseen changes in market conditions at the time of your event We will communicate these increases to you in advance We will require written confirmation that you agree to pay these increased prices Alternatively we at our option may in such event make reasonable substitutions in menus and you agree to accept such substitutions 7 SET UP CHARGES Should extensive meeting room set-ups or elaborate staging be required there will be a set-up charge to cover Hotel costs and additional labor If equipment is necessary that exceeds Hotelrsquos inventory then you agree to pay for the cost of renting this additional equipment You agree to indemnify us for any damage caused to any Hotel property as a result of drayage related to your event whether caused by you your agents employees or contractors

24

8 OUTSIDE FOOD AND BEVERAGE Due to state law you may not bring into the Hotel alcoholic beverages You must obtain prior approval from us before you bring in any food or non-alcoholic beverages from outside sources A Hold Harmless Agreement and Liability Insurance are required if food or beverage products not purchased and served by Hotel staff are brought in for consumption by your guests Service fees will apply to any outside food or beverage served in our function space regardless if Hotel labor is required 9 AUXILIARY AIDS The Hotel represents and you acknowledge that the Hotel facilities being rented for you including guest rooms common areas and transportation services will be in compliance with our public accommodation requirements under the Americans with Disabilities Act You agree that you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space at least two weeks prior to your event You agree to pay all charges associated with the provision of such aids by the Hotel 10 PROMOTIONAL CONSIDERATIONS We have the right to review and approve any advertisements or promotional materials in connection with your function which specifically reference the Hilton name or logo Hilton does not offer or accept any terms or conditions which provide commissions rebates HHonors points or other forms of compensation related to revenue for food beverage room or equipment rental 11 CANCELLATION You may cancel this Agreement only upon giving written notice to us The parties agree and understand that in the event of a cancellation our actual damages would be difficult to determine Therefore you agree to pay the liquidated damages outlined in your sales agreement if any or the guarantee amount as set forth in paragraph 2 whichever is greater As products and services must be purchased and scheduled in advance notification seven (7) business days or less before the event will require all charges (including labor and service fees rentals and applicable taxes) for the final guarantee or contracted number of guests will be charged Additional damages may be owed for cancellation of your sleeping room contract 12 CONDUCT OF EVENT Group agrees to comply with all applicable federal state and local laws including health and safety codes and federal anti-terrorism laws and regulations including compliance with the provisions of 29 CFR part 470 and our rules copies of which are available from the hotelrsquos sales department Group agrees to cooperate with Hotel and any relevant governmental authority to ensure compliance with such laws You assume full responsibility for the conduct of all persons in attendance at your event and for any damage done to any part of our premises during the time of your event Should you require any rigging services for this event all such services must be arranged through the in-house AV provider or the Hotel and you will be responsible for all costs associated therewith Back to Resource Information

25

BELL SERVICES Our bell services department is responsible for the movement of your luggage and the delivery of all non-food and beverage amenities and golf bag handlingstorage Porterage charges will be set forth in your contract The current rate is $400 per person plus state tax and is subject to change Departure notices and bag pulls should be coordinated with your CateringEvent Manager Back to Resource Information BILLING Should you require a master account for billing purposes please complete and return our credit application Upon approval master accounts will be assigned per your instructions Please be sure to advise your CateringEvent Manager in advance for any specific instructions on how you would like your bill organized We recommend on-site daily review with the Group Billing Coordinator Back to Resource Information Back to Resource Information BOX LUNCHES Box lunches are available through the banquet department We can help you create your own customized lunch If you wish to order box lunches for your group your CateringEvent Manager will arrange the order for you and provide delivery to your specified location on the property Back to Resource Information BUSINESS CENTER Whatever your business needs are they can all be accommodated through our in-house Business Center Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested In order to address your specific grouprsquos needs please refer to the Business Center or discuss them with your CateringEvent Manager Whether you require a fully operational office setup on property or various limited services the Business Center is designed with everyonersquos needs in mind Business hours are 24 hours

26

For large quick printing or copying jobs we recommend calling Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl(727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm

Kinkos Copies Fedexcom 23250 US 19 North Clearwater FL (727) 726-5888 Monday-Sunday 24 hour operation

Sunday 1200pm-600pm Fastsigns 17948 US 19 North Clearwater FL (727)-797-1177 249fastsignscom Monday-Saturday 830am-530pm Back to Resource Information BUSBUS COMPANIES Martz First Class Coach 4783 37th Street North St Petersburg FL 33714 800-282-8020 or 727-526-9086 Fax 727-522-5548

Jolley Trolley Transportation wwwthejolleytrolleycom 483 Mandalay Avenue Clearwater (727) 445-1200

Back to Resource Information CAR RENTAL AGENCIES Following are the three Hilton Clearwater Beach preferred companies their locations and contact numbers Hertz Rent-A-Car 800-654-3011 Local phone number 727-517-2665 Locations 1201 Gulf Blvd Clearwater Beach FL Hours Mon-Fri 900 am-500 pm Sat 900 am-100 pm Sun CLOSED

Avis Rent-A-Car 800-321-3712 Local phone number 727-442-4119 Locations 801 Cleveland Street Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-300 pm Sun 900 am-100 pm

Budget Rent-A-Car 800-527-0700 Local phone number 727-669-3773 Locations 28880 US 19N Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-400 pm Sun 900 am-100 pm

Enterprise Rent-A-Car 800-261-7331 Local phone number 727-446-1125 Locations 1200 Court Street Clearwater FL Hours Mon-Fri 730 am-6 pm Sat 900 am-1200 pm Sun Closed

Back to Resource Information CASH PAID OUTS Please contact your CateringEvent manager for specific cash paid out information Back to Resource Information CASH PAYING GUESTS In the event a hotel guest does not have a major credit card to secure hisher room the Hilton Clearwater Beach will require full payment in advance for room and tax charges In addition there will be a $7500 per day refundable deposit for incidental charges If the guest does not wish to establish credit for incidental charges the guest room phone will be restricted to room-to-room calls All room folio charges from the Food and Beverage outlets and movie charges will also be restricted Back to Resource Information CHANGING FACILITIESDAY USE Please contact your CateringEvent Manager regarding our changing facility located on the third floor This facility includes 1 Full Bathroom furnished with towels and toiletries and a changing area There may be a half-day rate charged The hours of guest room availability for day use will depend on occupancy of the hotel Back to Resource Information CHECK CASHING PRIVILEGES Gold and Diamond member guests may cash checks up to $5000 at the Front Office The check must be imprinted with the guestrsquos name and address and made out to Hilton Clearwater Beach Identification may be required Back to Resource Information CHECK-IN AND CHECKOUT Hotel check-in is 400 pm and check-out is 1100 am (All guests arriving before 400pm will be accommodated as rooms become available Our Guest Service Department can arrange to check luggage for those guests arriving early when rooms are not available and for guests attending functions on departure day)

28

Early Departure Your guests will have the opportunity to confirm their departure date at check-in Once this departure date has been confirmed there will be an early departure fee assessed in the event the guest departs prior to their confirmed departure date Late Departure Late checkouts are available upon request and subject to availability Please contact the Front Desk directly to discuss availability and associated fees Satellite Check-In Satellite check-in is available The following conditions must be met in order to be eligible for consideration arrival manifest provided 14 days in advance of major arrival The success of a satellite check-in is very dependant on the hotels occupancy the evening before and flow of your arrival manifest Your CateringEvent Manager will be able to discuss these issues in more detail to determine if this is the correct solution for your arrival Zip Checkout With zip checkout your room folio is provided at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 50 to check-out Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Kiosks The Hilton Clearwater Beach offers Kiosk check-in and checkout as a convenience to our guests Our kiosks are user friendly and accept credit or HHonors cards Guests are able to retrieve room keys at check-in and a printed folio at checkout Back to Resource Information COFFEE MAKER All of our guest rooms provide coffeemaker with free gourmet coffee and tea Back to Resource Information CONCIERGE Our knowledgeable ConciergeBell Staff takes pride in meeting guestrsquos needs Please contact the Concierge for assistance with transportation activities restaurants or additional special needs The ConciergeBell Staff are located on the Ground Level daily from 600 am to 1100 pm After hours please contact the Front Desk Back to Resource Information CREDIT CARDS The Hilton Clearwater Beach accepts most major credit cards including American Express Discover Visa Master Card amp Diners Club Back to Resource Information

29

CREDIT POLICY Unless you have established credit in advance with us you will pay the entire contract price in cash or by certified check at least three business days prior to your function or by personal bank check two weeks prior to your function If you would like to establish credit please contact your CateringEvent Manager Back to Resource Information CURRENCY EXCHANGE Del Sol of Clearwater 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039 Back to Resource Information DECORATIONS Please contact your CateringEvent Manager for a description of items available as well as complete party package menus We are happy to suggest ideas on novel favors souvenir menus printed programs creative ice carvings theme food presentations and room accent decor and specialty linens We are not responsible for any loss or damage to property belonging to you or your attendees and do not maintain insurance covering it All displays andor decorations will be subject to our written approval and we reserve the right to contract and charge for hotel staff to provide the labor for any installations or removals of such Back to Resource Information DESTINATION MANAGEMENT COMPANIES (DMC) Preferred vendors that have successfully worked with the hotel are listed below for your reference

(813) 600-5763 office (813) 315-6379 fax 4302 Henderson Boulevard Suite 107 Tampa FL 33629 wwweventionsflcom

Destination Tampa Bay 651 Channelside Drive Suite 207 Cruise Terminal 2 (1st Floor Lobby) Tampa FL 33602 Phone 813-514-0770 Fax 813-514-0773

Back to Resource Information

30

DEPOSITS Required group Cash Deposits are outlined in your sales contract Cash Deposits may be made at anytime throughout your stay and placed to your master account balance Full pre-payment of room and tax is required for guests not wishing to utilize a credit card upon check-in Back to Resource Information DIAGRAMS Diagrams are available on our website or contact your CateringEvent Manager Back to Resource Information DIETARY REQUIREMENTS Our Chef will provide meals for your attendees with special dietary requirements Please advise your CateringEvent Manager if a special meal is required Back to Resource Information DIRECTIONS TO THE HOTEL

From The North Take I-75 South to 275 South Exit onto Highway 60 West toward Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The South Take I-275 North to Roosevelt Blvd West to Bayside Bridge turning right (going North) Turn left on Highway 60 Gulf to Bay At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The East Take I-4 West to I-275 South to Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left

Back to Resource Information DOCTORS ON CALL Please contact Guest Service for a list of Doctors on Call by dialing extension 153 Back to Resource Information

31

DRUG STORES CVS Pharmacy 467 Mandalay Ave Clearwater Beach FL Tel 727-447-6429

Walgreens 660 S Gulfview Blvd Clearwater Beach FL 33767 (727) 443-2393

Back to Resource Information DRY-CLEANING ndash SEE LAUNDRYVALET Laundry services are available by dialing extension 153 Monday thru Saturday garments picked up prior to 900 am are returned to guests by 600 pm the same evening Closed Sundays amp Holidays Back to Resource Information eEVENTS Hilton Familyrsquos online booking channel for small groups and meetings Back to Resource Information ELECTRICAL The Engineering Department provides assistance with all your mechanical and electrical needs Please contact your CateringEvent Manager if you require an electrical services request form to secure additional power andor labor services All requests for power requirements are to be communicated to your CateringEvent Manager A complete production package is also available through your CateringConvention Services Manager Please see forms for pricing and ordering Back to Resource Information ELEVATORS The hotel has 5 guest elevators located in 3 areas the main entrance and lobby area and 2 elevators in banquet foyer area All elevators access the 9 floors of the hotel Back to Resource Information EMERGENCY PROCEDURES The Hilton Clearwater Beach is fully prepared to handle different types of situations to assist our guests The following is information on our emergency procedures bull The hotel internal emergency number is 0 or 911

bull The hotel has an emergency response team 24 hours a day In the event of an emergency calling the emergency number 0 will initiate the appropriate response

bull Paramedics Fire Department and the Police Department are all located approximately 3 to 5 minutes from the hotel

32

bull Our Security Department as well as a small number of other employees are trained in CPR and First Aid

bull Emergency evacuation routes and procedures are located on the inside of all guest room doors

Nearest Emergency Room Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Nearest Hospital Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Back to Resource Information

ENTERTAINMENT The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to assure satisfaction and secure the best local national and international talents The city requests that outdoor entertainment begin no earlier than 1000 am and end no later than 1100 pm Please contact your CateringEvent Manager for assistance in booking entertainment Back to Resource Information ENVIRONMENTAL COMMITMENT At Hilton Hotels Corporation protecting the Environment is a top priority Responsible environmental activity is good for both our business and the community Hilton has developed a comprehensive company-wide policy to promote business practices that help preserve the environment We provide guidelines for all of our facilities and our goals are to ldquoReduce ndash Reuse ndash Recyclerdquo as much as we can Help us to preserve the remarkable habitats and beautiful beaches that surround the Hilton Clearwater Beach The hotel is committed to safeguarding our environment through consistent water conservation energy efficiency waste reduction and clean air practices We invite you to join in our Be Green initiative and experience the many ways in which we are giving back to our planet including

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information

33

EXECUTIVE MEETING PACKAGES THE HILTON APPROACH TO ONLINE MEETING PLANNING Let the Hilton Clearwater Beach whisk you and your guests away to the shores of the Gulf of Mexico and allow the typical hassles of event planning melt away Enjoy a quick easy hassle-free experience when you take advantage of our new e-Events service and plan your entire meeting from one easy-to-use website A simple click of the mouse will allow you to book blocks of 5 to 25 rooms take care of food and beverage services reserve av equipment or choose a venue Once reserved rooms may be paid for separately by each group member or by one person This online tool is just one of the many ways the Hilton Clearwater Beach Resort will ensure success for your Small Group Event Book now with e-Events and allow the typical corporate settings to yield to swaying palms brilliant white sand and warm ocean breezes

bull One-stop shopping for 5 - 25 guest rooms per night food amp beverage and function space

bull Simple price quotes and online contract bull No phone calls or negotiations necessary bull Instant confirmation bull 247 access to up-to-the-minute information bull View and manage reservation details for your attendees bull Book rooms directly for your guests

After you book take advantage of other tools designed to make your Small Group Event easy Create a Personalized Group Web Page where you can publish details above your meeting agenda Use Guest List Manager to view print or download your attendee list and review current room reservations For groups requiring more than 25 guestrooms please click here for an Online Request for Proposal Back to Resource Information EXHIBITS Please request the hotelrsquos Exhibit Resource Guide from your Event Services Manager Back to Resource Information FAX MACHINES Business Center or Front Desk will be able to assist with your fax needs Back to Resource Information FAX NUMBERS For Guests (727) 461-0610 CateringConvention Services office (727) 461-1768 Sales office (727) 446-1583 Reservations office (727) 446-2904 Back to Resource Information

34

FIRE CODES The following are a few general regulations that typically fall under local fire authoritiesrsquo specifications They should be considered when planning and coordinating space decorations etc in the ballrooms and meeting rooms as well as all other applicable laws codes and regulations Where exits are not immediately accessible from an open floor area safe and continuous passageways aisles or corridors shall be maintained leading directly to every exit and shall be so arranged as to provide convenient access for each occupant to at least two exits by separate ways of travel The aisle needs to be as wide as or wider than the exit to which they are leading There will not be any setup permitted in front of any exit doors Staggering of dining tables is not permitted All room sets must be in compliance with the local Fire Department regulations pertaining to occupancy load mandatory aisles and ceiling clearance fire exits Any event which has vehicle displays fog machines fueled cooking demonstrations laser exhibits (including tabletop) or extensive productions with staging and props must have a certified permit from the local Fire Marshall All associated fees for permits floor plan approval and stand-by fire watch are your responsibility and final approved copies must be received at least three days prior to the event Every required exit exit access or exit discharge shall be continuously maintained free of all obstructions or impediments to full instant use of fire or other emergency No furnishings decorations or other objects shall be placed so as to obstruct exits access thereto egress there from or visibility thereof Hangings or draperies shall not be placed over exit doors or otherwise located as to conceal or obscure any exit Mirrors shall not be placed on exit doors Mirrors shall not be placed in or adjacent to any exit in such a manner as to confuse the direction of the exit No open flame devices shall be used in any meeting rooms When necessary for ceremonial or religious purposes the fire marshal having jurisdiction may permit open flame lighting under such restrictions as are necessary to avoid danger of ignition of combustible materials or injury to occupants Any furnishings decorations and stage settings shall be fire retardant treated and must display certificate of proof Local fire authorities in advance of event set-up shall approve all extensive production plans Distance between tables must be equal to or greater than the required aisle width plus 19rdquo for chairs on one or 38rdquo for chairs on both sides It is ultimately the grouprsquos responsibility to ensure that your event complies with all applicable laws including but not limited to fire and safety codes rules and regulations

35

Please contact your CateringEvent Manager for detailed information regarding Fog Machines Lasers etc Back to Resource Information FITNESS CENTER Hilton Fitness by Precorreg offers the essentials for your workout cardio with personal TV screens and headphones free weights water courtesy towels and room to stretch Our Precorreg Fitness Center is located on the 3rd floor with access by room key Hours of Operation Open 24 hours ages 16 and older Back to Resource Information FLAGS Our Banquet Department currently has two United States flags and two Florida State flags in inventory If you require additional flags please discuss rental costs with your CateringEvent Manager Back to Resource Information FLORALFLORIST Please consult your CateringEvent Manager for assistance with a proposal for your special event or for a list of preferred florists Back to Resource Information FREIGHT ELEVATOR The Freight Elevator services the back service hall and ballroom areas form the second level stop Single Freight Elevator with interior dimensions of lt80rdquogtL x lt56rdquogtW x lt84rdquogtH Door measurement of lt42rdquogtW x lt84rdquogtH Back to Resource Information GIFT CERTIFICATES A gift certificate is a wonderful way to reward your attendees staff or sporting event winners Gift certificates are available for purchase through Executive Office and are designated for restaurants lounges and guest room charges Gift certificates are not honored at our retail shops however purchases may be made in certain retail shops and signed to the guest room A gift certificate can be used as a credit to the guest room account Please contact your CateringEvent Manager for further details Back to Resource Information

36

GIFT IDEAS httpwwwhiltontohomecom - The Hilton Serenity Collection httpwwwhiltoncorplogowarecomrep=hilton - Olympic Merchandise httpwwwwaldorfcollection-hotelsathomecomhomehtml - The Waldorf Collection Back to Resource Information GOLF COURSE INFORMATION These Four Golf Courses offers you the very best Scenic fairways rolling greens and beautiful sweeping views The courses are open to the public Transportation for your group can be arranged through your CateringEvent Manager in advance Golf Course Information Clearwater Country Club paulaccctampabayrrcom 525 N Betty Lane Clearwater FL 33755 (727) 446-224

Clearwater Country Club course originally designed by Herbert Strong in 1920 has weathered several redesigns At par 726010 yards from the white tees it remains a short course of average difficulty However the greens are small and the fairways are plagued by sand traps and there is occasional water Only one of the par 5s tops 500 yards The par-4s with one exception are under 400 yards long from the blue tees (6231 yards) The par-3s are varied from long to short This is a semi-private golf course Only soft spikes are allowed The Belleview Biltmore Golf Club belleviewbiltmorecomgolf 1501 Indian Rocks Road Belleair FL 33756-1465 (727) 581-5498 Features 18 championship holes of championship golf Extensively restored to the classic Ross design the course has a reputation for its challenging but also forgiving design For your convenience the Belleview Biltmore Pro Shop carries a complete selection of golf accessories and apparel club and shoe rentals are available to meet the golf attire and shoe requirements Our Golf Professional is happy to assist you with the planning of your groups golfing events The Belleview Biltmore Golf Academy As one of Floridas best playing professionals Bill Shriver has played in four PGA Tour Events the Buy Com Tour and has been named the North Florida PGA Player of the Year in 1999 While directing golf schools in

37

Florida Bill has had the opportunity to compete against and coach professional golfers With the extensive teaching and playing experience of Shriver and McClanan Maser its a winning combination to the Belleview Biltmore Golf Academy The course opens at 700 am daily and tee-times are required Complimentary transportation every hour on the hour to our Golf and Beach Club Innisbrook Golf and Country Club 36750 US Highway 19 North Innisbrook FL 34684-1239 Tel (727) 942-2000

The newly renovated Innisbrook is simply one of Americarsquos most celebrated Florida golf resorts Not only do we consistently receive top accolades ndash including Golf Magazinersquos ldquoTop 100 You Can Playrdquo and Golf Digestrsquos ldquoTop 75 Golf Resorts in Americardquo ndash we also host an annual PGA Tour championship and the LPGA Legend Tourrsquos first major

Wersquore home to four outstanding layouts ndash all designed by the innovative and imaginative architect Lawrence Packard ndash including the top-rated Copperhead course which welcomes the worldrsquos finest players each March when the PGA TOUR visits Innisbrook for the Transitions Championship727) 942-2000

Back to Resource Information GRATUITIES Informally known as tipping in the United States tipping is voluntary Tips are supposed to be rewarded for services performed as well as a supplement to an employees income (gratitude) Recommendations for housekeeping - $100-200 per day Bellman - $100 per bag and discretionary for above and beyond services provided for you Disclosure all gratuities not outlined in the contract are discretionary Back to Resource Information GROUP RESERVATIONS IDENTIFICATION PROGRAM (GRIP) Manage room blocks proactively with automated cross-reference of group registration lists against hotel reservations Automates the process of all reservations booked within or around an associated

group block Reduces exposure to attrition Ability to monitor booking pace No charge ndash itrsquos FREE

Back to Resource Information GROUP CHECK-IN ARRIVALS AND DEPARTURES The Hilton Clearwater Beach has a specially designed group entrance to accommodate the needs of your group It has a porte-cochere and ample room for bus loading and unloading It is also conveniently located near the ballrooms and meeting rooms This

38

area may be reserved and set up for satellite check-in and convention registration depending on your arrival pattern All coach arrivals will be directed to the group entrance as the front entrance becomes easily congested and large movements can be more efficiently accommodated at the group entrance Your guests will be asked to remit credit or a cash deposit upon arrival for their incidental charges unless we have agreed to accept a letter of guarantee from your organization and it is on file at time of check-in If your guests are arriving via group transportation and an arrival manifest has been supplied we will be happy to have all of the rooms assigned in advance and key packets prepared If your guests will be arriving at scattered times throughout the day with no transportation arrangements made or arrival manifest we will assign rooms on a first-come first-serve basis Back to Resource Information GUEST LIST MANAGER An on-line tool provided by Hilton to group customers that allows them to manage their grouprsquos reservations on-line and provides on-line guest list information Back to Resource Information GUEST ROOMS The hotelrsquos current bedding breakdown is as follows 185 King 231 QueenDoubles Florida state law and local enforcement of national fire codes mandate that there is a maximum of four guests per room (adultschildren) Hilton is pleased to present ldquoThe Serenity Collectionrdquo todayrsquos premier bedding package including pillow top mattress and luxury linens Did you enjoy your nightrsquos sleep Visit wwwpacificcoastcom to order your own Serenity bed Back to Resource Information GUEST ROOM DELIVERIES Bell Services delivers non-food or packaged deliveries to the guest rooms The charge for deliveries is as follows under the door - $200 per envelope and deliveries inside the room - $300 for the first item amp $100 for each additional item Back to Resource Information

39

GUEST SERVICE HOTLINE Guests with specific needs or requests may pick up a house phone and dial extension ldquo55rdquo for the Hilton hotline Our banquet hotline is ldquo156rdquo for banquet needs or requests Hilton reservation hotline 1-800-753-3954 Dial ldquo0rdquo for any other requests and our hotel operator will direct you to the appropriate hotel contact Back to Resource Information HAIR SALON Sharmaines Salon amp Day Spa 483 Mandalay Avenue Suite 206 Clearwater Beach FL 33767 Phone (727) 447-2025 infosharmainescom Hours of Operation Mon 9-4 Tues 9-6 Wed Thu Fri 9-8 Sat 9-6 Sun 10-3

Salon South Beach 781 Bayway Boulevard Clearwater Beach FL 33767 Phone (727) 444-4551 Salonsouthbeachcom Hours of Operations Tues ndash Sat 9-5

Back to Resource Information HEAT HEAT (Hilton Environmental Analysis and Tracking) is our internal measurement system to collect analyze and track environmental and social performance at our property as well as our brands globally In so doing we are able to integrate sustainability as a core performance metric and drive economic and social returns Your CateringEvent Manager can share detailed information Back to Resource Information HOSPITALITY DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks can be located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next dayrsquos use Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information

40

HOTEL FACTSHISTORY The following is a fact sheet for the Hilton Clearwater Beach Location Clearwater Beach FL Address 400 Mandalay Avenue Telephone 727 461 3222 Facsimile 727-461-0610 Reservations 1-800-HILTONS Website Hiltonclearwaterbeachcom Managed By Hilton Corp Opened 1980 Renovated 2008 Back to Resource Information HOTEL MAP Attendees may receive a map in their key packet when they arrive at the hotel Your CateringEvent Manager can customize the map for your guests to state your group name and show locations and directions for your special functions at $200 each Back to Resource Information HOUSEKEEPING Daily housekeeping services which consists of general cleaning take place between 800 am and 600 pm Should one of your guests require special times of service requests may be made directly with Housekeeping or your CateringEvents Manager The suggested housekeeping gratuity is $100 per day Some groups may have the gratuity rate predetermined in the contract and billed to the master account Each guest room is provided with several special service amenities either at no charge or for a nominal fee These items include an iron and ironing board coffee makers hairdryers in-room safe bathshower amenities and extra pillows Additional bedding available for children cribs and roll-aways Please note there is a maximum of four persons (including children) allowed per room Turn-down services include Daily Exchanging of Linens and Towels amp Turning-down bedding Back to Resource Information IN CONJUNCTION WITH (ICWrsquoS) Any group hosting an In-Conjunction With Event is solely responsible for all charges and activities The hosting convention must authorize all arrangements for meeting space assignments food beverage etc Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space and separate billing are subject to credit approval

41

All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all ICWrsquos should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the Catering Department to set up food beverage and billing arrangements Back to Resource Information INDEMNIFICATION To the extent permitted by law you agree to protect indemnify defend and hold harmless the Hotel Hilton and the Owner and their respective employees and agents against all claims losses or damages to persons or property governmental charges or fines and costs (including reasonable attorneyrsquos fees) arising out of or connected with your function except those claims arising out of the sole negligence or willful misconduct of the hotel Back to Resource Information IN-ROOM DINING Our In-room Dining is open Sunday-Thursday 630 am-1100 pm Friday and Saturday 630 am-1200 am for breakfast lunch dinner snacks and beverage service We are happy to offer convenient doorknob ordering for breakfast service In-Room Dining can be reached at extension 148 in-house A variety of amenities are also available through room service Room service gratuity is 18 and is posted automatically on all checks There is also a delivery fee of $300 per order Back to Resource Information INTERPRETATIONTRANSLATION SERVICES International Technical Translators (727) 461-3437 1180 NE Cleveland St Clearwater FL Back to Resource Information INTERNET SERVICES The Hilton Clearwater Beach provides numerous Internet Services Ibahn is our Internet Service Provider for all guestsrsquo networks and will answer any questions concerning your system Back to Resource Information

42

KEY CARDS Please contact your CateringEvent Manager if you would like keys to any of your meeting office or hospitality rooms If you wish to have a lock changed there will be a $25000 charge per doorper room and you may be required to sign a hold harmless agreement (Customized) KEY CARDS Please contact your CateringEvent Manager if you would like custom keys for your group They are an excellent way to market your organization Back to Resource Information KEY HOTEL CONTACTS The Executive Managing Committee consists of the following people General Manager Bob Walters ext 104 Director of Food amp Beverage George Bentley ext 181 Director of Finance Tommy Lewis ext 121 Director of Rooms Mike Morris ext 195 Director of Engineering Todd Isbell ext 185 Director of Sales and Marketing Joanna Patterson ext 111 Back to Resource Information KOSHER We offer a variety of Kosher Meals to our guests These meals are prepared for us and are ldquoGlatt Kosherrdquo Please ask your CateringEvent Manager for kosher suggestions Back to Resource Information LAUNDRYVALET ndash SEE DRY CLEANING Hilton Clearwater Beach offers coin operated laundry area on the 3rd floor open 24 hours with key access Complete laundry services are also available by dialing extension 153 in-house Garments picked up prior to 900 am are returned to guests by 600 pm the same evening Garments picked up after 900 am will be returned the following day by 600 pm Please note that there is no service on the following Holidays Memorial Day July 4 Labor Day Thanksgiving Day Christmas Day and New Yearrsquos Day Back to Resource Information LIMOUSINE SERVICES Arrangements may be made to have a group VIP transported by our hotel limousine or town car or through an outside service Execucar at wwwexecucarcom is our preferred service and can be reached at 888-479-8545 Our valet department can also arrange limousine transfers and can be reached at ext 154 Super Shuttle can be arranged in advance for transportation back and forth from the airports

43

Juliersquos Limousine 17116 US 19 North Clearwater FL 33764 727-538-5113 Fax 727-538-5113 Julieslimocom

Execucar- Tampa Bay 11901 30th Court North Tampa Bay FL 33716 Tel 888-479-8545 wwwexecucar-tbcom

Back to Resource Information LINEN SELECTION A variety of table linens are available for your various functions If you desire specialty linen or would like quotes on theme-coordinated linens and chair covers please consult your CateringEvent Manager Linen colors White or Ivory Back to Resource Information LIQUOR LAWS The State of Florida has strict liquor laws that must be followed by the Hilton Clearwater Beach Because the hotel is only licensed-authorized to sell and serve alcoholic beverages that were purchased by the Hilton Clearwater Beach no group may bring in their own alcohol to be served in meeting rooms public areas and on our beach The legal drinking age in Florida is 21 Your CateringEvent Manager may provide a copy of some of the applicable State of Florida liquor laws upon request Back to Resource Information LOAD-INLOADOUT (PRODUCTION DEacuteCOR AND STAGING) Please refer to the Production Resource Guide Back to Resource Information LOADING DOCK THERE IS NO LOADING DOCK AT THE HOTEL Special arrangements must be made for all palletized or large shipments The loading area is located in the back drive The hours of operation are from 700 am-700 pm No deliveries or load-inload out between the hours of 700 pm and 600am Please refer to The Exhibit Resource guide for details Clearance to Service Elevator 42rdquoWx56rdquoDx84rdquoH Back to Resource Information

44

LOCAL INFORMATION Busch Gardens - 33 MI - E Captain Memos Pirate Cruise 2 MI SE City Center - 3 MI - E

Clearwater Marina - 02 MI - E Clearwater Marine Aquarium - 1 MI - E Phillies Spring Training - 8 MI - NE

Back to Resource Information LOST AND FOUND It is the policy of Hilton Hotels Corporation to make every effort to return any found property to its rightful owner All found property in the hotel will be recorded stored and disposed of whether it is found in a guestroom public space or any other area of your hotel We will make every attempt to determine the legitimate owner and return the found property If the owner cannot be determined within ninety days (or other time period specified by local law) the found property will be disposed of in accordance with the state law If no local or state law exists or these agencies decline involvement the property shall be returned to the finder This policy does not apply to minor items found on the property such as a toothbrush ladies hosiery cigarettes etc Back to Resource Information LUGGAGE STORAGE Based upon availability a banquetmeeting room may be set aside to store hand carry luggage for individuals leaving later in the day It is requested that the travel staff supervise these items as they will be stored at your own risk Back to Resource Information MANAGER ON DUTY (MOD) For your convenience a manager on duty is available 24 hours a day 7 days a week and can be accessed via the guest service hotline at extension 55 Back to Resource Information MAIL SERVICES Stamps are for sale with our Clearwater Provision Company and can offer basic mailshipping services If you have a large number of items that need to be mailed or require shipping materials we suggest our shipping and receiving department The Clearwater Provision Company Monday - Sunday 7am-9pm Dial - 177 They are located right off of the lobby Complete mail services amp materials

The United States Post Office The Marina 45 Causeway Blvd 727-449-0604 830am ndash 400pm M-F CLOSED Saturday and Sunday

Back to Resource Information

45

MASTER ACCOUNTS See Sales Agreement Back to Resource Information MEDICAL FACILITIESSERVICES Medical Services facilities nearby Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000 3 miles from Hotel Back to Resource Information MEETING ROOM CAPACITIES Please refer to Meeting Space diagram and chart on pages 4 5 amp 6 or consult your CateringEvent Manager Back to Resource Information MEETING ROOM DELIVERIES For small exhibits when a drayage company is not being used standard boxes or packages to and from the exhibit area will be delivered by the hotel bell staff for a charge of $300 itemper move Back to Resource Information MEETING ROOM RENTAL Please contact your Sales Manager or CateringEvents Manager for Meeting Room Rental details Back to Resource Information MEETING ROOM SET STANDARD Standard meeting rooms include the following items

bull Banquet or classroom tables and chairs bull Linens bull Pads and pens bull Ice water bull Lectern

Basic meeting room set up is complimentary Depending upon the extent of the setup requirements additional charges may be incurred Please contact your CateringEvent Manager for miscellaneouselectrical charge price sheets All meeting rooms are set non-smoking Back to Resource Information

46

MUSICMUSICIANS The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to secure the best local national and international talents Please contact your CateringEvent Manager for assistance in booking entertainment Clearwater Beach requests that outdoor entertainment begins no earlier than 1100am and ends no later than 1100pm Back to Resource Information NEWSPAPERSPUBLICATIONS Newspapers available in our Clearwater Provision Company store are USA Today St Pete Times Weekend St Pete Times They are delivered to the Clearwater Provision Company store at 700am daily The USA Today is delivered to guest rooms Monday-Friday Back to Resource Information OFFICE EQUIPMENTSUPPLIES The in-house Business Center is 24 hour self service area that offers 2 computer workstations fax machine and printer A complete range of services including rental of computer systems copier machines facsimile machines can be arranged with our in house AV company Secretarial support photocopying word processing services fax transmissions can be arranged through your catering and event managers Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested For large quick printing or copying jobs we recommend calling UPS Store

140 Island Way Clearwater FL 33767

Cross Streets Between Windward Psge and Dory Psge (727) 446-0660 Fax (727) 446-5586 Back to Resource Information OFF PREMISE CATERING Please contact your CateringEvents Manager for details Back to Resource Information

47

Please contact your CateringEvents Manager for details PACKAGE ROOM

Back to Resource Information PARKING The Hilton Clearwater Beach offers self-parking at $500 per day event parking at $300 We also offer valet parking at the rate of $1400 per day If you are planning a large movement or delivery of rental cars for a specific group event or activity please advise your CateringEvent Manager so that specific parking may be reserved Back to Resource Information PERSONALIZED GROUP WEB PAGE POG is a personalized web page for your attendees to book reservations directly online Available at all Hilton Family properties Customize with your program Customize with your logo No charge ndash itrsquos FREE

Back to Resource Information PETS (POLICY) Service animals are always welcome and must be accompanied Hilton Clearwater Beach does not allow pets on the premises however there are Pet Boarding Facilities in the area aVIP 1242 Cleveland Street Clearwater Florida (727) 446-6700 averyimportantpetcom

A Pets Place of Clearwater Inc 410 South Pegasus Ave Clearwater FL 33765 Phone 727-608-4629 apetsplaceofclwcom

Back to Resource Information PHOTOGRAPHY CVS is located within 1 block from the Hotel Services include film developing one hour developing and photo enlarging

467 Mandalay Ave Clearwater FL (727) 447-6429

Kimberley Photography LLC is a company that can also provide photography services for all occasions special events weddings and groups

Kimberley Photography LLC (727) 543-9723 Kimberlykimberly-Photographycom

Back to Resource Information

48

PIANOS The Hilton Clearwater Beach has 1 piano for use in the foyer Our piano can be provided in our meeting room however it is recommended that they be tuned prior to each use The tuning fee is $15000 and requires advance notice Please note that there is an additional labor fee if you request a piano to be placed on top of portable staging Our piano cannot be placed outside or on one of our covered decks If your group requires additional pianos or pianos in outdooralternate locations your CateringEvent Manager can rent them from an outside source Back to Resource Information POOLS

bull Two heated beachside pools and a Jacuzzi bull Lounge chairs provided at no charge bull Kids activities and crafts daily at poolside bull Free pool and beach towels for use during your stay bull Beach club shop with everything from sunscreen to ice cream to sun glasses bull Sand Bar amp Grill offering poolside food and beverages for lunch and dinner

weather permitting open daily 11 am to sunset Back to Resource Information PORTERAGE Porterage services can be arranged at $400 per person on arrival andor $400 per person on departure Arrivals bags will be tagged and delivered to rooms Departure services a letter will be issued informing persons on times for when luggage will be picked up Luggage is to be left just inside door Back to Resource Information POST-CONVENTION MEETING We encourage our customers to meet with our General Manager during or after the meeting to provide and review feedback Your Event Manager will coordinate a convenient time Back to Resource Information POST EVENT REPORT For meetings and conventions with more than 100 rooms on peak night your Event Manager will complete a Post Event Report This report details room pick-up and food and beverage revenues Back to Resource Information

49

POSTING OF EVENTS Event posting is placed daily on the tv monitors in your guest room as well as in the meeting space and lobby Back to Resource Information PRE-CONVENTION MEETING In order to introduce our clients to the key contacts of the hotel we would like to arrange a pre-convention meeting a day or two prior to your main group arrival Please advise your CateringEvent Manager as to who will attend from your organization and what a convenient time would be for this meeting (time ranges from 30 minutes to one hour) Please note that for smaller groups a smaller more personalized meeting may be set up involving key operational department heads Back to Resource Information PRINTING SERVICESFASTSIGNS of CLEARWATER Manager Mike Lucke 17948 US Hwy 19N Clearwater FL 33764 (P) 727-797-1177 (F) 727-799-9480 249fastsignscom

Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl (727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm Sunday 1200pm-600pm

Back to Resource Information PRODUCTION GUIDELINES Your Event Manager will provide you with the hotelrsquos Production Resource Guide Back to Resource Information PUBLIC TRANSPORTATION The Clearwater Jolley Trolley historic trolley service from Sand Key North and South Beach and the Island Estates every 30 minutes Hours of operation Sunday-Thursday 1000am-100pm Friday-Saturday 1000am-1100pm httpwwwclearwaterjolleytrolleycom Fare price passes and trolley maps can be obtained in our Provision Store located on the second floor All fare classifications are valid on the Jolley Trolley and PSTA system-wide network Passes are interchangeable between the two service providers Back to Resource Information

50

PYROTECHNICS Groups are strictly prohibited from engaging in any activity or activities on Hotel property or possessing or bringing any materials or items to the Hotel and the Hotel property which involve or contain or constitute directly or indirectly (i) any form or type of pyrotechnics fireworks flares flames or other flammable or explosive materials or items or (ii) any Hazardous Substances The term ldquoHazardous Substancesrdquo includes but is not limited to any and all substances (whether solid liquid or gas) (i) defined listed or otherwise classified as pollutants hazardous wastes or words of similar meaning or regulatory effect under any present or future Laws or (ii) that may have a negative impact on human health or the environment including but not limited to petroleum and petroleum products asbestos and asbestos-containing materials polychlorinated biphenyls lead radon radioactivity materials flammable and explosives Back to Resource Information RADIOSPAGERSNEXTELS We are willing to assist you in obtaining walkie-talkie radios andor Nextels for use during your program Please consult your CateringEvent Manager for assistance Back to Resource Information RECYCLING

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information REGISTRATION ASSISTANCE If additional staffing is needed for your activity or hospitality desk please consult with your CateringEvent Manager Registration attendants are easily scheduled with sufficient notice Back to Resource Information REGISTRATION DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks are located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next days use

51

Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information RESERVATIONS RAPID RESERVATIONS AUTOMATED PROCESSING INPUT AND DELIVERY SYSTEM Expedited reservation processing straight from your rooming list into our system Eliminates dual entry process Accurate and efficient reservations Supports 3rd Party Clearinghouses No charge ndash itrsquos FREE

Back to Resource Information RESTAURANTSLOUNGES There are a variety of Restaurants and Lounges within walking distance from the Hilton Clearwater Beach There are even more just a short distance away from Subway to Gourmet Clearwater Beach has it covered Please contact your EventCatering Manager for a detailed list Back to Resource Information RESTAURANT RESERVATIONS Reservations are strongly recommended for all restaurants in the hotel and in Clearwater Beach whether it is for a table of four or a dine-around for 250 Please contact our valetbell stand at 153154 Back to Resource Information RESTROOMS Public restrooms are located in the following areas Lobby Level ndash Adjacent to Reflections Restaurant Lobby Level ndash Meeting space foyer southeast corner of the Hotel Outdoor Ground Level ndash West end of hotel next to beach services desk Outdoor Ground Level- Extension to the Sandbar facilities poolside Back to Resource Information RESUMES Please contact your CateringEvents Manager Back to Resource Information

52

ROBES 2 light-weight cotton robes are provided in all Guest Rooms Additional robes are available upon request and for purchase Back to Resource Information ROPESSTANCHIONS Ropes and Stanchions bull Pairs of stanchions with connecting rope For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information SAFESSAFE DEPOSIT BOXES For your convenience all guest rooms have an in-room Safe located in the wardrobe closet Back to Resource Information SECURITY If required in our sole judgment in order to maintain adequate security measures in light of the size andor nature of your function you will provide at your expense security personnel supplied by a reputable licensed guard or security agency doing business in the city or county in which we are located which agency will be subject to our approval Such security personnel may not carry weapons Your catering and event managers can assist in locating security for hire Back to Resource Information SHIPPING AND RECEIVING Packages for functions may be delivered to the hotel up to three (3) days prior to the eventconvention Arrangements must be made through your CateringEvent Manager for storage Please note that the hotel storage facilities are extremely limited Please do not ship valuables We cannot be responsible for contents Please contact your CateringEvent Manager for pricing and storage arrangements When shipping materials to the hotel please include the following information on all packages to insure proper delivery and storage Conference Name Event Dates Client Guest Name

53

Hold for Arrival (arrival date) Attention ltyour cateringevent contactgt Hotel Name Address City State ZIP Phone Fax Number of packages in that shipment We also recommend that you have a packing slip both inside and outside of each package Guests will be responsible for the packing and return of all packages Receiving handling and shipping charges may apply No COD packages will be accepted The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC) Shipping from the Hilton The Hilton Clearwater Beach utilizes FedEx and US Postal Service for our shipping needs Please see your CateringEvents Manager for pick-up and delivery schedules A Freight-Forwarding Form should be obtained from your CateringEvent Manager and completely filled out for shipping Back to Resource Information SHOPPING There are many shops within walking distance from the Hilton Clearwater Beach Countryside Mall with more traditional stores and shopping is located 20 minutes away Please contact the Bell Stand for directions Back to Resource Information SIGNAGEBANNERS In order to maintain a quality image for all Hotel guests there are a few things we ask of you during your stay Only professionally printed signage is allowed in the meetingconvention areas These signs can be used with easels or in sign stands No handwritten signs or flipcharts are allowed outside the meeting rooms No banners can be hung along the walls of the Public Areas Banners may be hung from the skirting of the hospitality desks and at outdoor functions Hotel personnel must provide the labor to hang the signs at a fee of $45 - $75 each In addition nothing is to be placed over exit doors or located to conceal or obscure any exit Back to Resource Information

54

SITE INSPECTIONPRE-PLANNING Site Inspections can be coordinated with a Sales Manager or CateringEvents Manager Back to Resource Information SMOKING The Hilton Clearwater Beach is 100 smoke-free anywhere inside the hotel The Smokerrsquos Oasis is located on the Lobby Level outside of the South East Corner of the Hotel Back to Resource Information SOUND SYSTEM Some hotel meeting rooms and ballrooms have a basic sound system Please contact your CateringEvent Manager with questions There may be fees assessed for certain hookups as well as hourly labor charges Anchor systems or supplemental systems will be required for all outdoor locations Please make note of the hotelrsquos noise curfews No sound system functions can take place outdoors before 800 am and all outdoor evening functions must end no later than 1100 pm Back to Resource Information SPECIAL MEAL REQUESTS Please consult with your CateringEvent Manager for any special meal requests The Hilton Clearwater Beach Executive Chef is pleased to accommodate your requests to the best of his abilities Back to Resource Information SPORT Sustainable Property Operations Results Tracking SPORT is an integrated performance based system built into our HEAT system that looks at all of the key focus areas in terms of sustainability and operational best practices Your CateringEvent Manager can share detailed information Back to Resource Information STORAGE Storage for your advance boxes and convention supplies is quite limited at the Hilton Clearwater Beach If you are anticipating shipping a large volume of materials we suggest you consult your CateringEvent Manager as soon as possible to reserve a room or plan to utilize an area in your office or hospitality room set up Hotel cannot provide security If shipping valuables please make arrangements to hire and pay for outside security Back to Resource Information

55

SUITES Please refer to the Suites Section on Page 3 Back to Resource Information SUSTAINABILITY Mission Statement Hilton Worldwide will manage our business through a lens of sustainability to benefit this generation and those that follow Through action and innovation we will lead our industry in projects and programs that

bull Enhance the guest experience bull Engage our employees bull Improve operational efficiency bull Advance building design bull Strengthen our partnerships bull Serve our communities bull Protect our global environment bull Enrich our Family of Hotels

Back to Resource Information TAXES The current Florida State Tax is 7 The current Pinellas County Bed Tax is 5 All goods and services are subject to state tax including but not limited to food beverage labor and gratuities Back to Resource Information TAXICABS For the city of Clearwater Beach there are a total of taxi companies available to our guests The Hilton Clearwater Beach recommends Yellowcab at 727 799 2222 The standard rate for transfers from the Tampa International Airport to the Hilton Clearwater Beach is approximately $5000one way plus gratuity Back to Resource Information TELEPHONESTELECOMMUNICATIONS The following types of telephones are available for guests meeting and convention service and administrative staff Please advise your event and catering managers if you need the use of a phone for your program Dial ldquo9rdquo line

bull Used for in-house local and toll-free calls only Price is $5000++ per day

56

Dedicated Analog Phone Line The installation fee is $10000 plus tax plus price of all calls DID lines can be used for Long Distance minimal PC and fax can work as well DID Lines The following are enhancements that can be added to a DID Line Ibahn wireless connections $2500 per day or (20) connections at $22500 Hard wired connections $7500 per day Broadband Access ndash please contact your event service or catering manager Guest Room Calls Type of Call Instructions Rates Direct Dial-Bill to Room EMERGENCY 9+911 No Charge Room to Room No Charge Local 9+Number $100 connecting fee plus local rate 8008888xx toll free 9+1+Number $100 connecting fee plus local rate Long Distance 9+1+Number $100 connecting fee plus local rate ATampT Operator assisted International 9+011+CC+CC+Number $100 connecting fee plus ATampT Operator assisted rate (by country) Local Long Distance and International Calls will be billed to your account if the phone rings more than (7) times connect with voice message or the other person picks up Applicable Taxes will be added Rates subject to change You may obtain free rate information at any time by dialing 9+00 and ask the ATampT Operator for the rate of an Operator Assisted Call Hilton subscribes to ATampT Long Distance and Operator Services You have the right to reach other long distance carriers from the telephone and you may do so by dialing the access code provided by that carrier Voice Mail Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out To hear messages if the red light is flashing on your guest room telephone 1 Lift the receiver 2 Press MESSAGE key 3 Follow recorded instructions Should you require assistance while using Voice Mail simply press the ldquordquo key at any time

57

Video Teleconferencing We have video conferencing equipment - can be installed in all public space rooms Back to Resource Information TENTS Please contact your CateringEvent Manager regarding rental of small tents Large tents can be installed at the Hilton Clearwater Beach Tents are provided by US Tent US Tent Rental Inc 2006 72 nd Drive East Sarasota FL 34243 (941) 727-3311 ustentrentalcom Back to Resource Information THEME PARTIES The Hilton Clearwater Beach is proud to present a complete package of signature theme parties Please discuss themes with your CateringEvent Manager and ask for a copy of our latest and most popular menus and productions Back to Resource Information TOURSSIGHTSEEING Please contact your CateringEvents Manager for details on Tours and Sightseeing excursions in Clearwater Beach Back to Resource Information TUXEDOSFORMAL WEAR If you are anticipating a large delivery of tuxedos on site please advise your CateringEvent Manager in advance The following companies offer tuxedo rentals Menrsquos Warehouse 2719 Gulf to Bay Boulevard Clearwater FL 33759-4951 (727) 726-2262 menswearhousecom

Deolindas Tailoring amp Alterations 514 Park Street Clearwater FL 33756-5405 (727) 442-0045 deolindacom

Back to Resource Information

58

VOICE MAIL All guest rooms have a voice mail message service Group voice mails may be left however please note that this process is time consuming as each room number needs to be programmed individually Therefore labor fees may be assessed Please discuss any specific requests with your CateringEvent Manager Back to Resource Information WEATHER Depending on the season the weather at Clearwater Beach varies from a low of 50rsquo degrees to a high of 92 degrees Before visiting Clearwater Beach we recommend that guests check the local listings to determine the weather conditions Back to Resource Information WHEELCHAIRS If a guest requires a wheelchair we can arrange a rental for them at their own expense If a guest requests that we rent a wheelchair please note that we can coordinate the rental but will be unable to cover the expense The following companies have wheelchairs beach wheelchairs andor scooters for rent Fun Ride Rentals 400 Mandalay Ave Clearwater Beach FL 33767 (727) 519-3008 Hours of operation Monday ndash Saturday 1000am-Sunset Sunday 1100am-Sunset Back to Resource Information WIRED PAYMENT If you would like to have payment wired please notify your CateringEvent Manager and instructions will be faxed to you Back to Resource Information

59

WORSHIP SERVICES The following is a list of nearby locations Baptist Skycrest Baptist Church 125 N Belcher Road Clearwater FL 33765 (727) 791-7107 skycrestfamilyorg Catholic St Brendanrsquos Catholic Church 245 Dory Passage Clearwater Beach FL 33767 (727) 443-5485 stbrendancatholicorg

Christian Central Christian Church 1200 Keene Road South Clearwater Florida 33756 (727) 446-0988 clearwaterdisciplesorg

Jehovahrsquos Witness Jehovahs Witnesses Clearwater Congregation 1745 Weston Drive Clearwater FL 33755 (727) 442-9266 watchtowerorg Jewish Temple Bnai Israel 1685 South Belcher Road Clearwater FL 33764-6594 (727) 532-3829 templebnaiisraelclworg Lutheran St Paulrsquos Lutheran Church 407 South Saturn Avenue Clearwater FL 33755-6597 (727) 446-7718 stpaulsclearwaterorg

Methodist First United Methodist Church 411 Turner Street Clearwater FL 33756-5328 (727) 446-5955 fumc-clwcom Mormon Church of Jesus Christ of LDS 1740 North Highland Avenue Clearwater FL 33755-2104 (727) 446-9320 cofchristorg Pentecostal Bridge of Love Ministries 1329 North Highland Avenue Clearwater FL 33755-3416 (727) 445-9660

Protestant Holy Trinity Episcopal Church 3200 North McMullen Booth Road Clearwater FL 33761-2009 (727) 796-5514 holytrinityclworg

Back to Resource Information ZIP-OUT CHECKOUT With Zip Checkout your room folio is at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 150 to Checkout Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Back to Resource Information

60

FORMS

bull CREDIT CARD AUTHORIZATION

bull CREDIT APPLICATION

bull MISCELLANEOUS REQUEST FORM

bull PLANNING CHECKLIST

HILTON CLEARWATER BEACH

CREDIT CARD PAYMENT AUTHORIZATION FORM Please complete all areas below Incomplete requests may be rejected This form must be received at least 5 business days prior to the Check-In or by specified date in Event Contract to ensure acceptance of the credit card to be charged Do not send completed form by email FAX COMPLETED FORM TO [INSERT FAX ] ATTN ________________________________ HOTEL USE ONLY Date _____________________________ Guest Group Name Check-In Event Date Name of PersonGroup Making Reservation Phone Authorized Amount Approval Code Date CARDHOLDER - Please complete the following section and signdate below Cardholder Name as it Appears on Credit Card Cardholder Billing Address City State Zip Daytime Business Telephone Evening Telephone Credit Card Number Expiration Date Credit Card Type (Circle one) VisaMasterCard American Express Discover JCB Diners Club Credit Card Issuing Bank Name Bank Phone Number (from back of your credit card) I agree to cover the following categories of charges (Please circle) All Charges Room amp Tax Food amp Beverage Retail Recreation I agree to cover the above categories of charges up to a Maximum Amount of $ __________________ DIRECT BILL ACCOUNT PAYMENTS ONLY Name on InvoiceStatement _______ ______ Date on InvoiceStatement InvoiceStatement Number _________________________ ______________ Authorized Amount $_______________________ Note Charges for room and tax group deposits or direct bill account payments will be charged to your credit card immediately Any incidental charges circled above will be charged at the time of check-out Amount to be immediately charged to credit card for room and taxes or deposit $______________ Final Balance Billed to Credit Card (hotel use only) $_______________ By signing below you authorize the hotel to charge your credit card immediately for the amount indicated above up to the ldquoMaximum Amountrdquo indicated above You further acknowledge that if ldquoall chargesrdquo has been selected then all guestgroup related charges (less Deposit) will be charged to the above card number at the time of check-out or event conclusion Cardholder Signature Date

HOTEL NAME Hilton Clearwater Beach Resort SALES OFFICE (727) 298-1493 ADDRESS 400 Mandalay Avenue FAX (727) 461-1768

Clearwater Beach FL 33767 MAIN LINE (727) 461-3222

CREDIT APPLICATION Confidential Information

Name of Company Requesting Direct Billing

Address Telephone

City State CT Zip Dun amp Bradstreet Number Rating

Listed in Name of Group Name

Inclusive Booking Dates Group Contact Telephone

Address Fax

City Windsor State CT Zip DIRECT BILLING HAS BEEN REQUESTED AS INDICATED 1 Guest Room Accounts All charges for specified guests - provide list Room and tax only for specified guests - provide list 2 Catering All cateringbanquet charges 3 Miscellaneous Provide list BANK REFERENCES Bank Name Contact Full Address City State Zip Telephone Account ABA HOTEL REFERENCES (Most Recent History) Hotel Name Dates

Full Address Telephone City State Zip Hotel Name Dates

Full Address Telephone City State Zip AGREEMENT amp RELEASE I (We) agree if credit is extended to pay the amount due upon receipt of the first statement In accordance with the Privacy Act Freedom of Information Act the Fair Credit Reporting Act and any similar federal state or local statutory or common laws or regulations I (We) expressly authorize the above-named references any credit reporting agency any law enforcement agency (federalstatelocal) and any person or entity with knowledge of information relevant to this request for credit to release this information to the hotel (together with its owners partners parent subsidiaries and affiliates and their officers directors agents and employees ldquoHotelrdquo) and Hotel to request obtain and use such information as it sees fit I (We) hereby agree to release indemnify defend and hold harmless Hotel and any all other persons or entities including without limitation those providing information from any and all liability for losses claims injuries liabilities and damages of whatever kind or nature whether known or unknown including without limitation those based upon defamation invasion of privacy and rights of publicity and personality which may at any time arise or accrue to me (us) or my (our) heirs successors parents subsidiaries assigns officers directors employees agents or other persons or entities claiming by or through us on account of provision of such information or reliance on such information or on other information gathered pursuant thereto and hereto I (We) hereby authorize this Credit Application and release to be shown and delivered to such persons with a copy of this Credit Application and release to be as valid as the original

Authorized Signature _________________________________________________________ Date _______________________

DO NOT WRITE BELOW THIS LINE -- FOR OFFICE USE ONLY Estimated Amount of Charges -- To be Completed by Originator

Rooms $ Credit Approved By CateringBanquet $ Date Meeting Room Rental $ Credit Limit $ Other $ Credit Denied

Total $ Advance Deposit Required $ Deposit Received $ File Sales Rep M amp C Rep Catering Rep

(Always Attach Copy of Contract)

MISCELLANEOUS SERVICES REQUEST FORM

Return form to

INTERNET CONNECTIONS

Description Daily Price Quantity Description Start Date

End Date

Total Days Selected Subtotal

iBAHN Wireless Connection $2500 1 $000 iBAHN Environment (20 Connections) $25000 1 $000 iBAHN Hard Wired Connection $7500 1 $000

TOTAL INTERNET REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

PHONE LINES

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

Dial 9 Line $5000 1 $000 Dedicated Analog Phone Line $10000 1 $000

TOTAL PHONE LINE REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

BANNERS

Description Hanging Fee Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

8 Feet or Less $4500 1 $000 9 Fee or More $7500 1 $000

TOTAL BANNER REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

ELECTRICAL

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

60 Amp Power Drop $20000 1 $000 120 Amp Power Drop $30000 1 $000 220 Amp - 3 Phase Contact your CSM 1

(Smaller items such as extension cords and power strips will be billed through PSAV) TOTAL ELECTRICAL REQUEST

$000

(Total includes 21 Service Charge amp 7 Tax)

KEYS amp LOCKS

Description Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

4 Keys or Less Complimentary 1 $000 Additional Keys $500 1 $000 Lock Change $15000 1 $000

(Keys not returned will result in a $2500 per key charge) Total Key amp Lock Charges

$000

(Total includes 21 Service Charge amp 7 Tax)

PAYMENT INFORMATION Total Charges $000 Please charge total to my Master Account Guest Room Check (Must be received prior to event) Credit Card Ex Date Name as it Appears on the Card By my signature I certify that I am authorized to obligate myself or my company for the above expenses

SIGNATURE

Planning Checklist CHECKLIST BY DUE DATE Date Task

EM to provide POG Rapid and GLM instructions (At 1 year out or prior to registration opening)

EM to forward application for Credit (1 year out)

EM to send weekly pu reports starting 8 weeks prior to cut-off (Individual Call-In Only)

Client to return completed Credit application (6 months out)

EM to provide confirmation numbers to Client within 3 days of receiving rooming list

EM to send cut-off letter 1 week prior to cut-off (All Blocks)

EM to forward Hold Harmless Agreement to ClientVendors (45 days out) Client to provide Rooming List to EM (at cut-off)

Client to send FampB menus and Meeting Room Sets to EM (30 days out)

Client to return Hold Harmless and Proof of Insurance (20 days out)

EM to complete Resume and send to client for final approval (15 days out)

Client will communicate VIP Staff amp Sub-block needs (Date to be prior housing opening)

EM to confirm all space contracted (at time of turnover) Updated Program to Hotel by Client (Contracted date) EM to send menursquos to Client

EM to send BEOrsquos to Client for Review (within 5 business day of receiving)

Client to forward all Changes to EM (within 2 business day receiving BEOrsquos) Pre-Con amp Post-Con DatesTimes established

EM to confirmforward concessions to Client (compsairport transfersupgradesparking) (at cut-off)

EM to forward outstanding Resume questions to Client (30 to 20 days out) Client to return Resume items to EM (20 to 15 days out)

Client to approve Resume before distributed to Staff (14 to 11 days out)

EM to establish time for Master Account Review while On-Site (30 to days out) Client return signed letter prior to cut-off (All Blocks) Client to assign concessions (30 to 20 days out)

  • Hilton Clearwater Beach
  • Meeting amp Event Resource Guide
  • Hilton Clearwater Beach
  • 400 Mandalay Avenue
  • Clearwater Beach Florida 33767
  • Hiltoncom
  • Hiltonclearwaterbeachcom
    • Table of Contents
    • Guest Rooms
    • Suites
      • Clearwater Beach Club
        • RESOURCE INFORMATION
        • A
        • Advertising Opportunities
        • Affiliates
        • Airline Information
        • Amenities
        • Americans with Disabilities Act (ADA)
        • AudioVisual
        • Automated Teller Machines
        • B
        • Baby-Sitting Services
        • Balloons
        • Banks
        • Banquet Beverage Selection
        • Banquet Curfews
        • Banquet Equipment
        • Banquet Menu Selection
        • Banquet Terms and Conditions
        • Bell Services
        • Billing
        • Box Lunches
        • Business Center
        • BusBus Companies
        • C
        • Car Rental Agencies
        • Cash Paid Outs
        • Cash Paying Guests
        • Changing FacilitiesDay Use
        • Check Cashing Privileges
        • Check-In and Checkout
        • Coffee Maker
        • Concierge
        • Credit Cards
        • Credit Policy
        • Currency Exchange
        • D
        • Decorations
        • Destination Management Companies (DMC)
        • Deposits
        • Diagrams
        • Dietary Requirements
        • Doctors on Call
        • Drug Stores
        • Dry Cleaning
        • E
        • eEvents
        • Electrical
        • Elevators
        • Emergency Procedures
        • Entertainment
        • Environmental Commitment
        • Executive Meeting Packages
        • Exhibits
        • F
        • Fax Machines
        • Fax Numbers
        • Fire Codes
        • Fitness Center
        • Flags
        • FloralFlorist
        • Freight Elevator
        • G
        • Gift Certificates
        • Gift Ideas
        • Golf Course Information
        • Gratuities
        • Group Reservations Identification Program (GRIP)
        • Group Check-In Arrival and Departures
        • Guest List Manager
        • Guest Rooms
        • Guest Room Deliveries
        • Guest Service Hotline
        • H
        • Hair Salon
        • Heat
        • Hospitality Desks
        • Hotel FactsHistory
        • Hotel Map
        • Housekeeping
        • I
        • In Conjunction With (ICWrsquos)
        • Indemnification
        • In-Room Dining
        • InterpretationTranslation Services
        • Internet Services
        • J
        • K
        • Key Cards
        • Key Hotel Contacts
        • Kosher
        • L
        • LaundryValet
        • Limousine Services
        • Linen Selection
        • Liquor Laws
        • Load-InLoad Outs (Production Decor amp Staging)
        • Loading Dock
        • Local Information
        • Lost and Found
        • Luggage Storage
        • M
        • Manager on Duty (MOD)
        • Mail Services
        • Master Accounts
        • Medical FacilitiesServices
        • Meeting Room Capacities
        • Meeting Room Deliveries
        • Meeting Room Rental
        • Meeting Room Set Standard
        • MusicMusicians
        • N
        • NewspapersPublications
        • O
        • Office EquipmentSupplies
        • Off Premise Catering
        • P
        • Package Room
        • Parking
        • Personalized Group Web Page
        • Pets (policies)
        • Photography
        • Pianos
        • Pools
        • Post-Convention Meeting
        • Post Event Report
        • Posting of Events
        • Pre-Convention Meeting
        • Printing Services
        • Production Guidelines
        • Public Transportation
        • Pyrotechnics
        • Q
        • R
        • RadiosPagersNextels
        • Recycling
        • Registration Assistance
        • Registration Desks
        • Reservations (RAPID)
        • RestaurantsLounges
        • Restaurant Reservations
        • Restrooms
        • Resumes
        • Robes
        • RopesStanchions
        • S
        • SafesSafety Deposit Boxes
        • Security
        • Shipping and Receiving
        • Shopping
        • SignageBanners
        • Site InspectionPre-planning
        • Smoking
        • Sound System
        • Special Meal Requests
        • Storage
        • Suites
        • Sustainability
        • T
        • Taxes
        • Taxicabs
        • TelephonesTelecommunications
        • Tents
        • Theme Parties
        • ToursSightseeing
        • TuxedoFormalwear
        • U
        • V
        • Voice Mail
        • W
        • Weather
        • Wheelchairs
        • Wired Payment
        • Worship Services
        • X
        • Y
        • Z
        • Zip-Out Checkout
        • AFFILIATES
        • AIRLINE INFORMATION
        • AMENITIES
        • AMERICANS WITH DISABILITIES (ADA)
        • AUDIOVISUAL
        • AUTOMATED TELLER MACHINES
        • BABY-SITTING SERVICES
        • BALLOONS
        • BANKS
        • BANQUET BEVERAGE SELECTION
        • BANQUET EQUIPMENT
        • BANQUET MENU SELECTION
        • STANDARD BANQUET TERMS AND CONDITIONS
        • BELL SERVICES
        • BILLING
        • BOX LUNCHES
        • BUSINESS CENTER
          • Jolley Trolley Transportation
            • CAR RENTAL AGENCIES
            • CASH PAID OUTS
            • CASH PAYING GUESTS
            • CHANGING FACILITIESDAY USE
            • CHECK-IN AND CHECKOUT
              • Early Departure
              • Late Departure
              • Satellite Check-In
              • Zip Checkout
              • Kiosks
                • CONCIERGE
                • CREDIT CARDS
                • CREDIT POLICY
                • CURRENCY EXCHANGE
                  • Del Sol of Clearwater
                    • 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039
                      • DECORATIONS
                      • DESTINATION MANAGEMENT COMPANIES (DMC)
                      • DEPOSITS
                      • DIAGRAMS
                      • DIETARY REQUIREMENTS
                      • DIRECTIONS TO THE HOTEL
                      • DOCTORS ON CALL
                      • DRY-CLEANING ndash See LaundryValet
                      • ELECTRICAL
                      • ELEVATORS
                      • EMERGENCY PROCEDURES
                      • ENTERTAINMENT
                      • EXECUTIVE MEETING PACKAGES
                      • The Hilton Approach To Online Meeting Planning
                      • FAX MACHINES
                      • FAX NUMBERS
                      • FIRE CODES
                      • FITNESS CENTER
                      • FLAGS
                      • FLORALFLORIST
                      • FREIGHT ELEVATOR
                      • GIFT IDEAS
                      • GOLF COURSE INFORMATION
                        • Golf Course Information
                          • GRATUITIES
                          • Group Reservations Identification Program (GRIP)
                          • GROUP CHECK-IN ARRIVALS AND DEPARTURES
                          • GUEST ROOMS
                          • GUEST ROOM DELIVERIES
                          • GUEST SERVICE HOTLINE
                          • HAIR SALON
                          • HOSPITALITY DESKS
                          • HOTEL FACTSHISTORY
                          • HOTEL MAP
                          • HOUSEKEEPING
                          • IN CONJUNCTION WITH (ICWrsquos)
                          • IN-ROOM DINING
                          • INTERPRETATIONTRANSLATION SERVICES
                          • INTERNET SERVICES
                          • KEY CARDS
                            • (Customized) KEY CARDS
                              • KEY HOTEL CONTACTS
                              • KOSHER
                              • LAUNDRYVALET ndash See Dry Cleaning
                              • LIMOUSINE SERVICES
                              • LINEN SELECTION
                              • LIQUOR LAWS
                              • LOAD-INLOADOUT (Production Deacutecor and Staging)
                              • LOADING DOCK
                              • LOCAL INFORMATION
                              • LOST AND FOUND
                              • LUGGAGE STORAGE
                              • MANAGER ON DUTY (MOD)
                              • MAIL SERVICES
                              • MASTER ACCOUNTS
                              • MEDICAL FACILITIESSERVICES
                              • MEETING ROOM CAPACITIES
                              • MEETING ROOM DELIVERIES
                              • MEETING ROOM RENTAL
                              • MUSICMUSICIANS
                              • NEWSPAPERSPUBLICATIONS
                              • OFFICE EQUIPMENTSUPPLIES
                              • Please contact your CateringEvents Manager for details
                              • PARKING
                              • PERSONALized GROUP WEB PAGE
                              • PETS (Policy)
                              • PIANOS
                              • POST-CONVENTION MEETING
                              • POST EVENT REPORT
                              • POSTING OF EVENTS
                              • PRE-CONVENTION MEETING
                              • PRINTING SERVICES
                              • PRODUCTION GUIDELINES
                              • PUBLIC TRANSPORTATION
                              • PYROTECHNICS
                              • RADIOSPAGERSNEXTELS
                              • RECYCLING
                              • REGISTRATION ASSISTANCE
                              • REGISTRATION DESKS
                              • RESERVATIONS RAPID Reservations Automated Processing Input and Delivery System
                              • RESTAURANTSLOUNGES
                              • RESTAURANT RESERVATIONS
                              • RESTROOMS
                              • RESUMES
                              • ROPESSTANCHIONS
                              • SAFESSAFE DEPOSIT BOXES
                              • SECURITY
                              • SHIPPING AND RECEIVING
                                • Shipping from the Hilton
                                  • SHOPPING
                                  • SIGNAGEBANNERS
                                  • SITE INSPECTIONPRE-PLANNING
                                  • SMOKING
                                  • SOUND SYSTEM
                                  • SPECIAL MEAL REQUESTS
                                  • SPORT
                                  • STORAGE
                                  • SUITES
                                  • Sustainability
                                  • TAXES
                                  • TAXICABS
                                  • TELEPHONESTELECOMMUNICATIONS
                                    • Dial ldquo9rdquo line
                                    • Dedicated Analog Phone Line
                                    • DID Lines
                                      • Type of Call Instructions Rates
                                        • Video Teleconferencing
                                          • TENTS
                                          • THEME PARTIES
                                          • TOURSSIGHTSEEING
                                          • TUXEDOSFORMAL WEAR
                                          • VOICE MAIL
                                          • WEATHER
                                          • WHEELCHAIRS
                                          • WIRED PAYMENT
                                          • WORSHIP SERVICES
                                          • ZIP-OUT CHECKOUT
                                          • Hilton Clearwater Beach
                                          • Credit Card Payment Authorization Form
Page 14: Hilton Clearwater Beach Meeting & Event Resource Guide

14

H Hair Salon Heat Hospitality Desks Hotel FactsHistory Hotel Map Housekeeping I In Conjunction With (ICWrsquos) Indemnification In-Room Dining InterpretationTranslation Services Internet Services J K Key Cards Key Hotel Contacts Kosher L LaundryValet Limousine Services Linen Selection Liquor Laws Load-InLoad Outs (Production Decor amp Staging) Loading Dock Local Information Lost and Found Luggage Storage M Manager on Duty (MOD) Mail Services Master Accounts Medical FacilitiesServices Meeting Room Capacities Meeting Room Deliveries Meeting Room Rental Meeting Room Set Standard MusicMusicians N NewspapersPublications

15

O Office EquipmentSupplies Off Premise Catering P Package Room Parking Personalized Group Web Page Pets (policies) Photography Pianos Pools Porterage Post-Convention Meeting Post Event Report Posting of Events Pre-Convention Meeting Printing Services Production Guidelines Public Transportation Pyrotechnics Q R RadiosPagersNextels Recycling Registration Assistance Registration Desks Reservations (RAPID) RestaurantsLounges Restaurant Reservations Restrooms Resumes Robes RopesStanchions

16

S SafesSafety Deposit Boxes Security Shipping and Receiving Shopping SignageBanners Site InspectionPre-planning Smoking Sound System Special Meal Requests Sport Storage Suites Sustainability T Taxes Taxicabs TelephonesTelecommunications Tents Theme Parties ToursSightseeing TuxedoFormalwear U V Voice Mail W Weather Wheelchairs Wired Payment Worship Services X Y Z Zip-Out Checkout

17

ADVERTISING OPPORTUNITIES The hotel offers groups and their affiliatersquos opportunities to sponsoradvertise during the specified dates of the meetingexhibit Your Event Services manager will provide detailed information and can discuss other ideas not listed below Logo products eg keycards cocktail napkins to go lunch boxes etc Video Channel Plasma Screens BannersSignage

Back to Resource Information AFFILIATES Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space will work directly with our Event Services Department All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all affiliates should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the CateringEvent Services Department to set up food beverage and billing arrangements Back to Resource Information AIRLINE INFORMATION Airport Information The nearest airport is the Tampa International Airport located 20 miles approximately 30-35 minutes from Hilton Clearwater Beach wwwtampaairportcom

Airline Handled By Airside

Ticketing amp

Baggage Claim

Curbside Check-in Phone

Air Canada

E RED N (888) 247-2262

Air Tran

A RED Y (800) AIRTRAN

Air Wisconsin

F BLUE Y (920) 739-5123

American

F BLUE Y (800) 433-7300

18

Atlantic Southeast

Airlines Delta E BLUE N (800) 221-1212

British Airways

F RED N (800) 247-9297

Cape Air

Continental A RED Y (800) 525-0280

Cayman Airways

F RED N (800) 422-9626

COMAIR

Delta E BLUE Y (800) 221-1212

Continental Airlines

A RED Y (800) 525-0280

Continental Connection

Continental A RED Y (800) 525-0280

Continental Express

Continental A RED Y (800) 525-0280

Delta Air Lines

E BLUE Y (800) 221-1212

Freedom Airlines

Delta E BLUE N (800) 221-1212

Frontier

Continental C RED N (800) 432-1359

Gulfstream International

Continental A RED Y (800) 525-0280

Jet Blue

A BLUE Y (800) 538-2583

KLM

E BLUE Y (800) 225-2525

Spirit C RED N (800) 452-2022

19

Midwest Airlines

Republic Airways

US Airways F BLUE Y (800) 428-4322

Southwest Airlines

C RED Y (800) 435-9792

Spirit Airlines

C RED N (800) 772-7117

Sun Country Airlines

(seasonal) Delta E BLUE N (800) 359-6786

United

E RED Y (800) 241-6522

US Airways

F BLUE Y (800) 428-4322

WestJet

F RED N (800) 538-5696

Back to Resource Information

20

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left Super Shuttle provides door-to-door airport shuttle transportation throughout the United States wwwsupershuttlecom AMENITIES The Room Service department is happy to service your group gift and amenity needs You may choose from the list of amenities below or advise your CateringEvent Manager of your specific preferences or budgeting guidelines All amenity pricing excludes state sales tax gratuity and delivery fee Room service gratuity is currently 18 For a standard delivery the fee is $300 Back to Resource Information AMERICANS WITH DISABILITIES (ADA) The Hotel represents that the Hotel facilities being rented or reserved by you including guest rooms common areas and transportation services are and will be in substantial compliance with applicable public accommodation obligations under the Americans with Disabilities Act You agree that one week in advance of your event you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space You agree that you will be responsible for the procurement and payment of all charges for any and all auxiliary aids We will upon your request furnish you with the names of businesses you can contact to obtain these aids You also agree to be responsible for compliance with the ADA in the set up and conduct of meetings for your event Back to Resource Information AUDIOVISUAL We have chosen Presentation Services as our Event Technologies provider They share our dedication to customer service and have the technical expertise to meet your audio visual needs They may be reached at 727-446-7741 Back to Resource Information AUTOMATED TELLER MACHINES There is an ATM conveniently located on the lobby level by the Executive Meeting Room There is also an ATM located right across the street at the Suntrust Bank Back to Resource Information

21

BABY-SITTING SERVICES The following childcare companies are licensed bonded insured and CPR trained Parents should arrange directly with the company selected None of the babysitting agencies are affiliated with the hotel and as such the hotel is not responsible for the services rendered by these agencies The fees for babysitting services vary by vendor and holiday rates may also apply Direct payment is required to the vendor No room charges or master billing for babysitting services is permitted Nannies who care wwwnannieswhocarecom 1-866-931-1333 Back to Resource Information BALLOONS There is a $2500 clean up fee for the use of helium balloons We do not allow helium balloons outside on our deck due to environmental concerns All helium tanks must be in an approved safety stand or cart There must be prior written approval for the use of all displays andor decorations proposed by guest Please see the Banquet Event Order (BEO) for other specific contractual information Back to Resource Information BANKS Southtrust Bank 130 Island Way Clearwater Beach FL (727) 441-8467 Southtrustcom Mon-Thurs 9am ndash 4pm

Fifth Third Bank 100 Island Way Clearwater FL (727) 449-1311 53com Mon-Fri 9am - 5pm

Bank of America 122 Island Way Clearwater FL (727) 447-3928 Bankofamericacom Mon-Thurs 9am ndash 4pm

Friday 9am ndash 6pm Friday 9am ndash 6pm SunTrust 423 Mandalay Avenue Clearwater FL 33767 727-447-0058 Suntrustcom Mon-Thurs 9am ndash 4pm Friday 9am ndash 6pm Back to Resource Information BANQUET BEVERAGE SELECTION The Hilton Clearwater Beach offers a choice of standard and premium beverages on banquet bars The following is a list of beverages currently offered by our beverage department for banquets As the availability of some of the items vary this list may or may not be complete and is subject to change Specialty items are available upon request

22

All banquet bars serve wines by the glass domestic and imported beers soft drinks juices mineral water and non-alcoholic beers and wines Blended drinks and champagne by the glass are available upon request Back to Resource Information BANQUET CURFEWS There is an outdoor function curfew of 1100 pm In accordance with State of Florida liquor laws all alcoholic beverage sales will begin at 1100am and conclude at 200am Back to Resource Information BANQUET EQUIPMENT Items in our banquet inventory are for your use at no additional charge Any equipment requested not in inventory which have associated costs will be passed on to your group For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information BANQUET MENU SELECTION We request that banquet menus room arrangements and other details pertinent to your convention be submitted to your CateringEvent Manager 30 days prior to your conference date We are happy to custom design menu proposals for your group and assist in selecting the proper menu items and program arrangements to ensure a successful event Specialty and theme parties may be designed to meet your particular needs Special meal requests can be accommodated Please advise your CateringEvent Manager in advance with any special dietary requirements Back to Resource Information

23

STANDARD BANQUET TERMS AND CONDITIONS 1 ASSIGNMENTCONFIRMATION OF FUNCTION SPACE The function space assigned indicates the space is tentatively being held and will be held on a definite basis upon signing of the Event Order (ldquoEOrdquo) The terms and conditions of any group sales or catering sales agreement previously signed regarding this event remain in force and the EO is intended to provide specific functionevent information in support of the original agreement If for any reason the function space reserved is not available for your event you agree that we may substitute space of appropriate size and comparable quality for your event If you plan to print or publish the assigned space please contact us first to confirm the room assignment 2 GUARANTEE OF ANTICIPATED REVENUE At least 72 hours (3 business days) before your event you must inform us in writing of the exact number of people who will attend your event The arrangements set forth on the reserve side of your EO will serve as the final arrangements for your event The services products fees etc as noted will be provided at the time of your event and you will be charged based on the event guarantee that you give us or the number of people indicated at the time you signed the sales agreement or the EO whichever is greater We will not undertake to serve more than 3 more than this guaranteed minimum 3 LABOR CHARGE If the guaranteed number for your event is less than 25 persons we will add a $7500 labor charge to your account This will be used to cover our costs of the event and will not be distributed as a service charge or gratuity to our employees working at your event 4 OVERTIME You agree to begin your event promptly at the scheduled start time and agree to have your guests invitees and other persons vacate the designated event space at the end time indicated on the final EO You further agree to reimburse us for any overtime wage payments or other expense incurred by us because of your failure to comply with these regulations 5 GRATUITY amp SERVICE CHARGE 21 of the food and beverage total plus applicable state or local tax will be added to your account as a gratuity and fully distributed to servers and where applicable bussers andor bartenders assigned to the Event 6 PRICE INCREASES There may be increases in prices due to unforeseen changes in market conditions at the time of your event We will communicate these increases to you in advance We will require written confirmation that you agree to pay these increased prices Alternatively we at our option may in such event make reasonable substitutions in menus and you agree to accept such substitutions 7 SET UP CHARGES Should extensive meeting room set-ups or elaborate staging be required there will be a set-up charge to cover Hotel costs and additional labor If equipment is necessary that exceeds Hotelrsquos inventory then you agree to pay for the cost of renting this additional equipment You agree to indemnify us for any damage caused to any Hotel property as a result of drayage related to your event whether caused by you your agents employees or contractors

24

8 OUTSIDE FOOD AND BEVERAGE Due to state law you may not bring into the Hotel alcoholic beverages You must obtain prior approval from us before you bring in any food or non-alcoholic beverages from outside sources A Hold Harmless Agreement and Liability Insurance are required if food or beverage products not purchased and served by Hotel staff are brought in for consumption by your guests Service fees will apply to any outside food or beverage served in our function space regardless if Hotel labor is required 9 AUXILIARY AIDS The Hotel represents and you acknowledge that the Hotel facilities being rented for you including guest rooms common areas and transportation services will be in compliance with our public accommodation requirements under the Americans with Disabilities Act You agree that you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space at least two weeks prior to your event You agree to pay all charges associated with the provision of such aids by the Hotel 10 PROMOTIONAL CONSIDERATIONS We have the right to review and approve any advertisements or promotional materials in connection with your function which specifically reference the Hilton name or logo Hilton does not offer or accept any terms or conditions which provide commissions rebates HHonors points or other forms of compensation related to revenue for food beverage room or equipment rental 11 CANCELLATION You may cancel this Agreement only upon giving written notice to us The parties agree and understand that in the event of a cancellation our actual damages would be difficult to determine Therefore you agree to pay the liquidated damages outlined in your sales agreement if any or the guarantee amount as set forth in paragraph 2 whichever is greater As products and services must be purchased and scheduled in advance notification seven (7) business days or less before the event will require all charges (including labor and service fees rentals and applicable taxes) for the final guarantee or contracted number of guests will be charged Additional damages may be owed for cancellation of your sleeping room contract 12 CONDUCT OF EVENT Group agrees to comply with all applicable federal state and local laws including health and safety codes and federal anti-terrorism laws and regulations including compliance with the provisions of 29 CFR part 470 and our rules copies of which are available from the hotelrsquos sales department Group agrees to cooperate with Hotel and any relevant governmental authority to ensure compliance with such laws You assume full responsibility for the conduct of all persons in attendance at your event and for any damage done to any part of our premises during the time of your event Should you require any rigging services for this event all such services must be arranged through the in-house AV provider or the Hotel and you will be responsible for all costs associated therewith Back to Resource Information

25

BELL SERVICES Our bell services department is responsible for the movement of your luggage and the delivery of all non-food and beverage amenities and golf bag handlingstorage Porterage charges will be set forth in your contract The current rate is $400 per person plus state tax and is subject to change Departure notices and bag pulls should be coordinated with your CateringEvent Manager Back to Resource Information BILLING Should you require a master account for billing purposes please complete and return our credit application Upon approval master accounts will be assigned per your instructions Please be sure to advise your CateringEvent Manager in advance for any specific instructions on how you would like your bill organized We recommend on-site daily review with the Group Billing Coordinator Back to Resource Information Back to Resource Information BOX LUNCHES Box lunches are available through the banquet department We can help you create your own customized lunch If you wish to order box lunches for your group your CateringEvent Manager will arrange the order for you and provide delivery to your specified location on the property Back to Resource Information BUSINESS CENTER Whatever your business needs are they can all be accommodated through our in-house Business Center Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested In order to address your specific grouprsquos needs please refer to the Business Center or discuss them with your CateringEvent Manager Whether you require a fully operational office setup on property or various limited services the Business Center is designed with everyonersquos needs in mind Business hours are 24 hours

26

For large quick printing or copying jobs we recommend calling Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl(727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm

Kinkos Copies Fedexcom 23250 US 19 North Clearwater FL (727) 726-5888 Monday-Sunday 24 hour operation

Sunday 1200pm-600pm Fastsigns 17948 US 19 North Clearwater FL (727)-797-1177 249fastsignscom Monday-Saturday 830am-530pm Back to Resource Information BUSBUS COMPANIES Martz First Class Coach 4783 37th Street North St Petersburg FL 33714 800-282-8020 or 727-526-9086 Fax 727-522-5548

Jolley Trolley Transportation wwwthejolleytrolleycom 483 Mandalay Avenue Clearwater (727) 445-1200

Back to Resource Information CAR RENTAL AGENCIES Following are the three Hilton Clearwater Beach preferred companies their locations and contact numbers Hertz Rent-A-Car 800-654-3011 Local phone number 727-517-2665 Locations 1201 Gulf Blvd Clearwater Beach FL Hours Mon-Fri 900 am-500 pm Sat 900 am-100 pm Sun CLOSED

Avis Rent-A-Car 800-321-3712 Local phone number 727-442-4119 Locations 801 Cleveland Street Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-300 pm Sun 900 am-100 pm

Budget Rent-A-Car 800-527-0700 Local phone number 727-669-3773 Locations 28880 US 19N Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-400 pm Sun 900 am-100 pm

Enterprise Rent-A-Car 800-261-7331 Local phone number 727-446-1125 Locations 1200 Court Street Clearwater FL Hours Mon-Fri 730 am-6 pm Sat 900 am-1200 pm Sun Closed

Back to Resource Information CASH PAID OUTS Please contact your CateringEvent manager for specific cash paid out information Back to Resource Information CASH PAYING GUESTS In the event a hotel guest does not have a major credit card to secure hisher room the Hilton Clearwater Beach will require full payment in advance for room and tax charges In addition there will be a $7500 per day refundable deposit for incidental charges If the guest does not wish to establish credit for incidental charges the guest room phone will be restricted to room-to-room calls All room folio charges from the Food and Beverage outlets and movie charges will also be restricted Back to Resource Information CHANGING FACILITIESDAY USE Please contact your CateringEvent Manager regarding our changing facility located on the third floor This facility includes 1 Full Bathroom furnished with towels and toiletries and a changing area There may be a half-day rate charged The hours of guest room availability for day use will depend on occupancy of the hotel Back to Resource Information CHECK CASHING PRIVILEGES Gold and Diamond member guests may cash checks up to $5000 at the Front Office The check must be imprinted with the guestrsquos name and address and made out to Hilton Clearwater Beach Identification may be required Back to Resource Information CHECK-IN AND CHECKOUT Hotel check-in is 400 pm and check-out is 1100 am (All guests arriving before 400pm will be accommodated as rooms become available Our Guest Service Department can arrange to check luggage for those guests arriving early when rooms are not available and for guests attending functions on departure day)

28

Early Departure Your guests will have the opportunity to confirm their departure date at check-in Once this departure date has been confirmed there will be an early departure fee assessed in the event the guest departs prior to their confirmed departure date Late Departure Late checkouts are available upon request and subject to availability Please contact the Front Desk directly to discuss availability and associated fees Satellite Check-In Satellite check-in is available The following conditions must be met in order to be eligible for consideration arrival manifest provided 14 days in advance of major arrival The success of a satellite check-in is very dependant on the hotels occupancy the evening before and flow of your arrival manifest Your CateringEvent Manager will be able to discuss these issues in more detail to determine if this is the correct solution for your arrival Zip Checkout With zip checkout your room folio is provided at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 50 to check-out Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Kiosks The Hilton Clearwater Beach offers Kiosk check-in and checkout as a convenience to our guests Our kiosks are user friendly and accept credit or HHonors cards Guests are able to retrieve room keys at check-in and a printed folio at checkout Back to Resource Information COFFEE MAKER All of our guest rooms provide coffeemaker with free gourmet coffee and tea Back to Resource Information CONCIERGE Our knowledgeable ConciergeBell Staff takes pride in meeting guestrsquos needs Please contact the Concierge for assistance with transportation activities restaurants or additional special needs The ConciergeBell Staff are located on the Ground Level daily from 600 am to 1100 pm After hours please contact the Front Desk Back to Resource Information CREDIT CARDS The Hilton Clearwater Beach accepts most major credit cards including American Express Discover Visa Master Card amp Diners Club Back to Resource Information

29

CREDIT POLICY Unless you have established credit in advance with us you will pay the entire contract price in cash or by certified check at least three business days prior to your function or by personal bank check two weeks prior to your function If you would like to establish credit please contact your CateringEvent Manager Back to Resource Information CURRENCY EXCHANGE Del Sol of Clearwater 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039 Back to Resource Information DECORATIONS Please contact your CateringEvent Manager for a description of items available as well as complete party package menus We are happy to suggest ideas on novel favors souvenir menus printed programs creative ice carvings theme food presentations and room accent decor and specialty linens We are not responsible for any loss or damage to property belonging to you or your attendees and do not maintain insurance covering it All displays andor decorations will be subject to our written approval and we reserve the right to contract and charge for hotel staff to provide the labor for any installations or removals of such Back to Resource Information DESTINATION MANAGEMENT COMPANIES (DMC) Preferred vendors that have successfully worked with the hotel are listed below for your reference

(813) 600-5763 office (813) 315-6379 fax 4302 Henderson Boulevard Suite 107 Tampa FL 33629 wwweventionsflcom

Destination Tampa Bay 651 Channelside Drive Suite 207 Cruise Terminal 2 (1st Floor Lobby) Tampa FL 33602 Phone 813-514-0770 Fax 813-514-0773

Back to Resource Information

30

DEPOSITS Required group Cash Deposits are outlined in your sales contract Cash Deposits may be made at anytime throughout your stay and placed to your master account balance Full pre-payment of room and tax is required for guests not wishing to utilize a credit card upon check-in Back to Resource Information DIAGRAMS Diagrams are available on our website or contact your CateringEvent Manager Back to Resource Information DIETARY REQUIREMENTS Our Chef will provide meals for your attendees with special dietary requirements Please advise your CateringEvent Manager if a special meal is required Back to Resource Information DIRECTIONS TO THE HOTEL

From The North Take I-75 South to 275 South Exit onto Highway 60 West toward Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The South Take I-275 North to Roosevelt Blvd West to Bayside Bridge turning right (going North) Turn left on Highway 60 Gulf to Bay At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The East Take I-4 West to I-275 South to Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left

Back to Resource Information DOCTORS ON CALL Please contact Guest Service for a list of Doctors on Call by dialing extension 153 Back to Resource Information

31

DRUG STORES CVS Pharmacy 467 Mandalay Ave Clearwater Beach FL Tel 727-447-6429

Walgreens 660 S Gulfview Blvd Clearwater Beach FL 33767 (727) 443-2393

Back to Resource Information DRY-CLEANING ndash SEE LAUNDRYVALET Laundry services are available by dialing extension 153 Monday thru Saturday garments picked up prior to 900 am are returned to guests by 600 pm the same evening Closed Sundays amp Holidays Back to Resource Information eEVENTS Hilton Familyrsquos online booking channel for small groups and meetings Back to Resource Information ELECTRICAL The Engineering Department provides assistance with all your mechanical and electrical needs Please contact your CateringEvent Manager if you require an electrical services request form to secure additional power andor labor services All requests for power requirements are to be communicated to your CateringEvent Manager A complete production package is also available through your CateringConvention Services Manager Please see forms for pricing and ordering Back to Resource Information ELEVATORS The hotel has 5 guest elevators located in 3 areas the main entrance and lobby area and 2 elevators in banquet foyer area All elevators access the 9 floors of the hotel Back to Resource Information EMERGENCY PROCEDURES The Hilton Clearwater Beach is fully prepared to handle different types of situations to assist our guests The following is information on our emergency procedures bull The hotel internal emergency number is 0 or 911

bull The hotel has an emergency response team 24 hours a day In the event of an emergency calling the emergency number 0 will initiate the appropriate response

bull Paramedics Fire Department and the Police Department are all located approximately 3 to 5 minutes from the hotel

32

bull Our Security Department as well as a small number of other employees are trained in CPR and First Aid

bull Emergency evacuation routes and procedures are located on the inside of all guest room doors

Nearest Emergency Room Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Nearest Hospital Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Back to Resource Information

ENTERTAINMENT The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to assure satisfaction and secure the best local national and international talents The city requests that outdoor entertainment begin no earlier than 1000 am and end no later than 1100 pm Please contact your CateringEvent Manager for assistance in booking entertainment Back to Resource Information ENVIRONMENTAL COMMITMENT At Hilton Hotels Corporation protecting the Environment is a top priority Responsible environmental activity is good for both our business and the community Hilton has developed a comprehensive company-wide policy to promote business practices that help preserve the environment We provide guidelines for all of our facilities and our goals are to ldquoReduce ndash Reuse ndash Recyclerdquo as much as we can Help us to preserve the remarkable habitats and beautiful beaches that surround the Hilton Clearwater Beach The hotel is committed to safeguarding our environment through consistent water conservation energy efficiency waste reduction and clean air practices We invite you to join in our Be Green initiative and experience the many ways in which we are giving back to our planet including

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information

33

EXECUTIVE MEETING PACKAGES THE HILTON APPROACH TO ONLINE MEETING PLANNING Let the Hilton Clearwater Beach whisk you and your guests away to the shores of the Gulf of Mexico and allow the typical hassles of event planning melt away Enjoy a quick easy hassle-free experience when you take advantage of our new e-Events service and plan your entire meeting from one easy-to-use website A simple click of the mouse will allow you to book blocks of 5 to 25 rooms take care of food and beverage services reserve av equipment or choose a venue Once reserved rooms may be paid for separately by each group member or by one person This online tool is just one of the many ways the Hilton Clearwater Beach Resort will ensure success for your Small Group Event Book now with e-Events and allow the typical corporate settings to yield to swaying palms brilliant white sand and warm ocean breezes

bull One-stop shopping for 5 - 25 guest rooms per night food amp beverage and function space

bull Simple price quotes and online contract bull No phone calls or negotiations necessary bull Instant confirmation bull 247 access to up-to-the-minute information bull View and manage reservation details for your attendees bull Book rooms directly for your guests

After you book take advantage of other tools designed to make your Small Group Event easy Create a Personalized Group Web Page where you can publish details above your meeting agenda Use Guest List Manager to view print or download your attendee list and review current room reservations For groups requiring more than 25 guestrooms please click here for an Online Request for Proposal Back to Resource Information EXHIBITS Please request the hotelrsquos Exhibit Resource Guide from your Event Services Manager Back to Resource Information FAX MACHINES Business Center or Front Desk will be able to assist with your fax needs Back to Resource Information FAX NUMBERS For Guests (727) 461-0610 CateringConvention Services office (727) 461-1768 Sales office (727) 446-1583 Reservations office (727) 446-2904 Back to Resource Information

34

FIRE CODES The following are a few general regulations that typically fall under local fire authoritiesrsquo specifications They should be considered when planning and coordinating space decorations etc in the ballrooms and meeting rooms as well as all other applicable laws codes and regulations Where exits are not immediately accessible from an open floor area safe and continuous passageways aisles or corridors shall be maintained leading directly to every exit and shall be so arranged as to provide convenient access for each occupant to at least two exits by separate ways of travel The aisle needs to be as wide as or wider than the exit to which they are leading There will not be any setup permitted in front of any exit doors Staggering of dining tables is not permitted All room sets must be in compliance with the local Fire Department regulations pertaining to occupancy load mandatory aisles and ceiling clearance fire exits Any event which has vehicle displays fog machines fueled cooking demonstrations laser exhibits (including tabletop) or extensive productions with staging and props must have a certified permit from the local Fire Marshall All associated fees for permits floor plan approval and stand-by fire watch are your responsibility and final approved copies must be received at least three days prior to the event Every required exit exit access or exit discharge shall be continuously maintained free of all obstructions or impediments to full instant use of fire or other emergency No furnishings decorations or other objects shall be placed so as to obstruct exits access thereto egress there from or visibility thereof Hangings or draperies shall not be placed over exit doors or otherwise located as to conceal or obscure any exit Mirrors shall not be placed on exit doors Mirrors shall not be placed in or adjacent to any exit in such a manner as to confuse the direction of the exit No open flame devices shall be used in any meeting rooms When necessary for ceremonial or religious purposes the fire marshal having jurisdiction may permit open flame lighting under such restrictions as are necessary to avoid danger of ignition of combustible materials or injury to occupants Any furnishings decorations and stage settings shall be fire retardant treated and must display certificate of proof Local fire authorities in advance of event set-up shall approve all extensive production plans Distance between tables must be equal to or greater than the required aisle width plus 19rdquo for chairs on one or 38rdquo for chairs on both sides It is ultimately the grouprsquos responsibility to ensure that your event complies with all applicable laws including but not limited to fire and safety codes rules and regulations

35

Please contact your CateringEvent Manager for detailed information regarding Fog Machines Lasers etc Back to Resource Information FITNESS CENTER Hilton Fitness by Precorreg offers the essentials for your workout cardio with personal TV screens and headphones free weights water courtesy towels and room to stretch Our Precorreg Fitness Center is located on the 3rd floor with access by room key Hours of Operation Open 24 hours ages 16 and older Back to Resource Information FLAGS Our Banquet Department currently has two United States flags and two Florida State flags in inventory If you require additional flags please discuss rental costs with your CateringEvent Manager Back to Resource Information FLORALFLORIST Please consult your CateringEvent Manager for assistance with a proposal for your special event or for a list of preferred florists Back to Resource Information FREIGHT ELEVATOR The Freight Elevator services the back service hall and ballroom areas form the second level stop Single Freight Elevator with interior dimensions of lt80rdquogtL x lt56rdquogtW x lt84rdquogtH Door measurement of lt42rdquogtW x lt84rdquogtH Back to Resource Information GIFT CERTIFICATES A gift certificate is a wonderful way to reward your attendees staff or sporting event winners Gift certificates are available for purchase through Executive Office and are designated for restaurants lounges and guest room charges Gift certificates are not honored at our retail shops however purchases may be made in certain retail shops and signed to the guest room A gift certificate can be used as a credit to the guest room account Please contact your CateringEvent Manager for further details Back to Resource Information

36

GIFT IDEAS httpwwwhiltontohomecom - The Hilton Serenity Collection httpwwwhiltoncorplogowarecomrep=hilton - Olympic Merchandise httpwwwwaldorfcollection-hotelsathomecomhomehtml - The Waldorf Collection Back to Resource Information GOLF COURSE INFORMATION These Four Golf Courses offers you the very best Scenic fairways rolling greens and beautiful sweeping views The courses are open to the public Transportation for your group can be arranged through your CateringEvent Manager in advance Golf Course Information Clearwater Country Club paulaccctampabayrrcom 525 N Betty Lane Clearwater FL 33755 (727) 446-224

Clearwater Country Club course originally designed by Herbert Strong in 1920 has weathered several redesigns At par 726010 yards from the white tees it remains a short course of average difficulty However the greens are small and the fairways are plagued by sand traps and there is occasional water Only one of the par 5s tops 500 yards The par-4s with one exception are under 400 yards long from the blue tees (6231 yards) The par-3s are varied from long to short This is a semi-private golf course Only soft spikes are allowed The Belleview Biltmore Golf Club belleviewbiltmorecomgolf 1501 Indian Rocks Road Belleair FL 33756-1465 (727) 581-5498 Features 18 championship holes of championship golf Extensively restored to the classic Ross design the course has a reputation for its challenging but also forgiving design For your convenience the Belleview Biltmore Pro Shop carries a complete selection of golf accessories and apparel club and shoe rentals are available to meet the golf attire and shoe requirements Our Golf Professional is happy to assist you with the planning of your groups golfing events The Belleview Biltmore Golf Academy As one of Floridas best playing professionals Bill Shriver has played in four PGA Tour Events the Buy Com Tour and has been named the North Florida PGA Player of the Year in 1999 While directing golf schools in

37

Florida Bill has had the opportunity to compete against and coach professional golfers With the extensive teaching and playing experience of Shriver and McClanan Maser its a winning combination to the Belleview Biltmore Golf Academy The course opens at 700 am daily and tee-times are required Complimentary transportation every hour on the hour to our Golf and Beach Club Innisbrook Golf and Country Club 36750 US Highway 19 North Innisbrook FL 34684-1239 Tel (727) 942-2000

The newly renovated Innisbrook is simply one of Americarsquos most celebrated Florida golf resorts Not only do we consistently receive top accolades ndash including Golf Magazinersquos ldquoTop 100 You Can Playrdquo and Golf Digestrsquos ldquoTop 75 Golf Resorts in Americardquo ndash we also host an annual PGA Tour championship and the LPGA Legend Tourrsquos first major

Wersquore home to four outstanding layouts ndash all designed by the innovative and imaginative architect Lawrence Packard ndash including the top-rated Copperhead course which welcomes the worldrsquos finest players each March when the PGA TOUR visits Innisbrook for the Transitions Championship727) 942-2000

Back to Resource Information GRATUITIES Informally known as tipping in the United States tipping is voluntary Tips are supposed to be rewarded for services performed as well as a supplement to an employees income (gratitude) Recommendations for housekeeping - $100-200 per day Bellman - $100 per bag and discretionary for above and beyond services provided for you Disclosure all gratuities not outlined in the contract are discretionary Back to Resource Information GROUP RESERVATIONS IDENTIFICATION PROGRAM (GRIP) Manage room blocks proactively with automated cross-reference of group registration lists against hotel reservations Automates the process of all reservations booked within or around an associated

group block Reduces exposure to attrition Ability to monitor booking pace No charge ndash itrsquos FREE

Back to Resource Information GROUP CHECK-IN ARRIVALS AND DEPARTURES The Hilton Clearwater Beach has a specially designed group entrance to accommodate the needs of your group It has a porte-cochere and ample room for bus loading and unloading It is also conveniently located near the ballrooms and meeting rooms This

38

area may be reserved and set up for satellite check-in and convention registration depending on your arrival pattern All coach arrivals will be directed to the group entrance as the front entrance becomes easily congested and large movements can be more efficiently accommodated at the group entrance Your guests will be asked to remit credit or a cash deposit upon arrival for their incidental charges unless we have agreed to accept a letter of guarantee from your organization and it is on file at time of check-in If your guests are arriving via group transportation and an arrival manifest has been supplied we will be happy to have all of the rooms assigned in advance and key packets prepared If your guests will be arriving at scattered times throughout the day with no transportation arrangements made or arrival manifest we will assign rooms on a first-come first-serve basis Back to Resource Information GUEST LIST MANAGER An on-line tool provided by Hilton to group customers that allows them to manage their grouprsquos reservations on-line and provides on-line guest list information Back to Resource Information GUEST ROOMS The hotelrsquos current bedding breakdown is as follows 185 King 231 QueenDoubles Florida state law and local enforcement of national fire codes mandate that there is a maximum of four guests per room (adultschildren) Hilton is pleased to present ldquoThe Serenity Collectionrdquo todayrsquos premier bedding package including pillow top mattress and luxury linens Did you enjoy your nightrsquos sleep Visit wwwpacificcoastcom to order your own Serenity bed Back to Resource Information GUEST ROOM DELIVERIES Bell Services delivers non-food or packaged deliveries to the guest rooms The charge for deliveries is as follows under the door - $200 per envelope and deliveries inside the room - $300 for the first item amp $100 for each additional item Back to Resource Information

39

GUEST SERVICE HOTLINE Guests with specific needs or requests may pick up a house phone and dial extension ldquo55rdquo for the Hilton hotline Our banquet hotline is ldquo156rdquo for banquet needs or requests Hilton reservation hotline 1-800-753-3954 Dial ldquo0rdquo for any other requests and our hotel operator will direct you to the appropriate hotel contact Back to Resource Information HAIR SALON Sharmaines Salon amp Day Spa 483 Mandalay Avenue Suite 206 Clearwater Beach FL 33767 Phone (727) 447-2025 infosharmainescom Hours of Operation Mon 9-4 Tues 9-6 Wed Thu Fri 9-8 Sat 9-6 Sun 10-3

Salon South Beach 781 Bayway Boulevard Clearwater Beach FL 33767 Phone (727) 444-4551 Salonsouthbeachcom Hours of Operations Tues ndash Sat 9-5

Back to Resource Information HEAT HEAT (Hilton Environmental Analysis and Tracking) is our internal measurement system to collect analyze and track environmental and social performance at our property as well as our brands globally In so doing we are able to integrate sustainability as a core performance metric and drive economic and social returns Your CateringEvent Manager can share detailed information Back to Resource Information HOSPITALITY DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks can be located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next dayrsquos use Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information

40

HOTEL FACTSHISTORY The following is a fact sheet for the Hilton Clearwater Beach Location Clearwater Beach FL Address 400 Mandalay Avenue Telephone 727 461 3222 Facsimile 727-461-0610 Reservations 1-800-HILTONS Website Hiltonclearwaterbeachcom Managed By Hilton Corp Opened 1980 Renovated 2008 Back to Resource Information HOTEL MAP Attendees may receive a map in their key packet when they arrive at the hotel Your CateringEvent Manager can customize the map for your guests to state your group name and show locations and directions for your special functions at $200 each Back to Resource Information HOUSEKEEPING Daily housekeeping services which consists of general cleaning take place between 800 am and 600 pm Should one of your guests require special times of service requests may be made directly with Housekeeping or your CateringEvents Manager The suggested housekeeping gratuity is $100 per day Some groups may have the gratuity rate predetermined in the contract and billed to the master account Each guest room is provided with several special service amenities either at no charge or for a nominal fee These items include an iron and ironing board coffee makers hairdryers in-room safe bathshower amenities and extra pillows Additional bedding available for children cribs and roll-aways Please note there is a maximum of four persons (including children) allowed per room Turn-down services include Daily Exchanging of Linens and Towels amp Turning-down bedding Back to Resource Information IN CONJUNCTION WITH (ICWrsquoS) Any group hosting an In-Conjunction With Event is solely responsible for all charges and activities The hosting convention must authorize all arrangements for meeting space assignments food beverage etc Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space and separate billing are subject to credit approval

41

All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all ICWrsquos should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the Catering Department to set up food beverage and billing arrangements Back to Resource Information INDEMNIFICATION To the extent permitted by law you agree to protect indemnify defend and hold harmless the Hotel Hilton and the Owner and their respective employees and agents against all claims losses or damages to persons or property governmental charges or fines and costs (including reasonable attorneyrsquos fees) arising out of or connected with your function except those claims arising out of the sole negligence or willful misconduct of the hotel Back to Resource Information IN-ROOM DINING Our In-room Dining is open Sunday-Thursday 630 am-1100 pm Friday and Saturday 630 am-1200 am for breakfast lunch dinner snacks and beverage service We are happy to offer convenient doorknob ordering for breakfast service In-Room Dining can be reached at extension 148 in-house A variety of amenities are also available through room service Room service gratuity is 18 and is posted automatically on all checks There is also a delivery fee of $300 per order Back to Resource Information INTERPRETATIONTRANSLATION SERVICES International Technical Translators (727) 461-3437 1180 NE Cleveland St Clearwater FL Back to Resource Information INTERNET SERVICES The Hilton Clearwater Beach provides numerous Internet Services Ibahn is our Internet Service Provider for all guestsrsquo networks and will answer any questions concerning your system Back to Resource Information

42

KEY CARDS Please contact your CateringEvent Manager if you would like keys to any of your meeting office or hospitality rooms If you wish to have a lock changed there will be a $25000 charge per doorper room and you may be required to sign a hold harmless agreement (Customized) KEY CARDS Please contact your CateringEvent Manager if you would like custom keys for your group They are an excellent way to market your organization Back to Resource Information KEY HOTEL CONTACTS The Executive Managing Committee consists of the following people General Manager Bob Walters ext 104 Director of Food amp Beverage George Bentley ext 181 Director of Finance Tommy Lewis ext 121 Director of Rooms Mike Morris ext 195 Director of Engineering Todd Isbell ext 185 Director of Sales and Marketing Joanna Patterson ext 111 Back to Resource Information KOSHER We offer a variety of Kosher Meals to our guests These meals are prepared for us and are ldquoGlatt Kosherrdquo Please ask your CateringEvent Manager for kosher suggestions Back to Resource Information LAUNDRYVALET ndash SEE DRY CLEANING Hilton Clearwater Beach offers coin operated laundry area on the 3rd floor open 24 hours with key access Complete laundry services are also available by dialing extension 153 in-house Garments picked up prior to 900 am are returned to guests by 600 pm the same evening Garments picked up after 900 am will be returned the following day by 600 pm Please note that there is no service on the following Holidays Memorial Day July 4 Labor Day Thanksgiving Day Christmas Day and New Yearrsquos Day Back to Resource Information LIMOUSINE SERVICES Arrangements may be made to have a group VIP transported by our hotel limousine or town car or through an outside service Execucar at wwwexecucarcom is our preferred service and can be reached at 888-479-8545 Our valet department can also arrange limousine transfers and can be reached at ext 154 Super Shuttle can be arranged in advance for transportation back and forth from the airports

43

Juliersquos Limousine 17116 US 19 North Clearwater FL 33764 727-538-5113 Fax 727-538-5113 Julieslimocom

Execucar- Tampa Bay 11901 30th Court North Tampa Bay FL 33716 Tel 888-479-8545 wwwexecucar-tbcom

Back to Resource Information LINEN SELECTION A variety of table linens are available for your various functions If you desire specialty linen or would like quotes on theme-coordinated linens and chair covers please consult your CateringEvent Manager Linen colors White or Ivory Back to Resource Information LIQUOR LAWS The State of Florida has strict liquor laws that must be followed by the Hilton Clearwater Beach Because the hotel is only licensed-authorized to sell and serve alcoholic beverages that were purchased by the Hilton Clearwater Beach no group may bring in their own alcohol to be served in meeting rooms public areas and on our beach The legal drinking age in Florida is 21 Your CateringEvent Manager may provide a copy of some of the applicable State of Florida liquor laws upon request Back to Resource Information LOAD-INLOADOUT (PRODUCTION DEacuteCOR AND STAGING) Please refer to the Production Resource Guide Back to Resource Information LOADING DOCK THERE IS NO LOADING DOCK AT THE HOTEL Special arrangements must be made for all palletized or large shipments The loading area is located in the back drive The hours of operation are from 700 am-700 pm No deliveries or load-inload out between the hours of 700 pm and 600am Please refer to The Exhibit Resource guide for details Clearance to Service Elevator 42rdquoWx56rdquoDx84rdquoH Back to Resource Information

44

LOCAL INFORMATION Busch Gardens - 33 MI - E Captain Memos Pirate Cruise 2 MI SE City Center - 3 MI - E

Clearwater Marina - 02 MI - E Clearwater Marine Aquarium - 1 MI - E Phillies Spring Training - 8 MI - NE

Back to Resource Information LOST AND FOUND It is the policy of Hilton Hotels Corporation to make every effort to return any found property to its rightful owner All found property in the hotel will be recorded stored and disposed of whether it is found in a guestroom public space or any other area of your hotel We will make every attempt to determine the legitimate owner and return the found property If the owner cannot be determined within ninety days (or other time period specified by local law) the found property will be disposed of in accordance with the state law If no local or state law exists or these agencies decline involvement the property shall be returned to the finder This policy does not apply to minor items found on the property such as a toothbrush ladies hosiery cigarettes etc Back to Resource Information LUGGAGE STORAGE Based upon availability a banquetmeeting room may be set aside to store hand carry luggage for individuals leaving later in the day It is requested that the travel staff supervise these items as they will be stored at your own risk Back to Resource Information MANAGER ON DUTY (MOD) For your convenience a manager on duty is available 24 hours a day 7 days a week and can be accessed via the guest service hotline at extension 55 Back to Resource Information MAIL SERVICES Stamps are for sale with our Clearwater Provision Company and can offer basic mailshipping services If you have a large number of items that need to be mailed or require shipping materials we suggest our shipping and receiving department The Clearwater Provision Company Monday - Sunday 7am-9pm Dial - 177 They are located right off of the lobby Complete mail services amp materials

The United States Post Office The Marina 45 Causeway Blvd 727-449-0604 830am ndash 400pm M-F CLOSED Saturday and Sunday

Back to Resource Information

45

MASTER ACCOUNTS See Sales Agreement Back to Resource Information MEDICAL FACILITIESSERVICES Medical Services facilities nearby Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000 3 miles from Hotel Back to Resource Information MEETING ROOM CAPACITIES Please refer to Meeting Space diagram and chart on pages 4 5 amp 6 or consult your CateringEvent Manager Back to Resource Information MEETING ROOM DELIVERIES For small exhibits when a drayage company is not being used standard boxes or packages to and from the exhibit area will be delivered by the hotel bell staff for a charge of $300 itemper move Back to Resource Information MEETING ROOM RENTAL Please contact your Sales Manager or CateringEvents Manager for Meeting Room Rental details Back to Resource Information MEETING ROOM SET STANDARD Standard meeting rooms include the following items

bull Banquet or classroom tables and chairs bull Linens bull Pads and pens bull Ice water bull Lectern

Basic meeting room set up is complimentary Depending upon the extent of the setup requirements additional charges may be incurred Please contact your CateringEvent Manager for miscellaneouselectrical charge price sheets All meeting rooms are set non-smoking Back to Resource Information

46

MUSICMUSICIANS The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to secure the best local national and international talents Please contact your CateringEvent Manager for assistance in booking entertainment Clearwater Beach requests that outdoor entertainment begins no earlier than 1100am and ends no later than 1100pm Back to Resource Information NEWSPAPERSPUBLICATIONS Newspapers available in our Clearwater Provision Company store are USA Today St Pete Times Weekend St Pete Times They are delivered to the Clearwater Provision Company store at 700am daily The USA Today is delivered to guest rooms Monday-Friday Back to Resource Information OFFICE EQUIPMENTSUPPLIES The in-house Business Center is 24 hour self service area that offers 2 computer workstations fax machine and printer A complete range of services including rental of computer systems copier machines facsimile machines can be arranged with our in house AV company Secretarial support photocopying word processing services fax transmissions can be arranged through your catering and event managers Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested For large quick printing or copying jobs we recommend calling UPS Store

140 Island Way Clearwater FL 33767

Cross Streets Between Windward Psge and Dory Psge (727) 446-0660 Fax (727) 446-5586 Back to Resource Information OFF PREMISE CATERING Please contact your CateringEvents Manager for details Back to Resource Information

47

Please contact your CateringEvents Manager for details PACKAGE ROOM

Back to Resource Information PARKING The Hilton Clearwater Beach offers self-parking at $500 per day event parking at $300 We also offer valet parking at the rate of $1400 per day If you are planning a large movement or delivery of rental cars for a specific group event or activity please advise your CateringEvent Manager so that specific parking may be reserved Back to Resource Information PERSONALIZED GROUP WEB PAGE POG is a personalized web page for your attendees to book reservations directly online Available at all Hilton Family properties Customize with your program Customize with your logo No charge ndash itrsquos FREE

Back to Resource Information PETS (POLICY) Service animals are always welcome and must be accompanied Hilton Clearwater Beach does not allow pets on the premises however there are Pet Boarding Facilities in the area aVIP 1242 Cleveland Street Clearwater Florida (727) 446-6700 averyimportantpetcom

A Pets Place of Clearwater Inc 410 South Pegasus Ave Clearwater FL 33765 Phone 727-608-4629 apetsplaceofclwcom

Back to Resource Information PHOTOGRAPHY CVS is located within 1 block from the Hotel Services include film developing one hour developing and photo enlarging

467 Mandalay Ave Clearwater FL (727) 447-6429

Kimberley Photography LLC is a company that can also provide photography services for all occasions special events weddings and groups

Kimberley Photography LLC (727) 543-9723 Kimberlykimberly-Photographycom

Back to Resource Information

48

PIANOS The Hilton Clearwater Beach has 1 piano for use in the foyer Our piano can be provided in our meeting room however it is recommended that they be tuned prior to each use The tuning fee is $15000 and requires advance notice Please note that there is an additional labor fee if you request a piano to be placed on top of portable staging Our piano cannot be placed outside or on one of our covered decks If your group requires additional pianos or pianos in outdooralternate locations your CateringEvent Manager can rent them from an outside source Back to Resource Information POOLS

bull Two heated beachside pools and a Jacuzzi bull Lounge chairs provided at no charge bull Kids activities and crafts daily at poolside bull Free pool and beach towels for use during your stay bull Beach club shop with everything from sunscreen to ice cream to sun glasses bull Sand Bar amp Grill offering poolside food and beverages for lunch and dinner

weather permitting open daily 11 am to sunset Back to Resource Information PORTERAGE Porterage services can be arranged at $400 per person on arrival andor $400 per person on departure Arrivals bags will be tagged and delivered to rooms Departure services a letter will be issued informing persons on times for when luggage will be picked up Luggage is to be left just inside door Back to Resource Information POST-CONVENTION MEETING We encourage our customers to meet with our General Manager during or after the meeting to provide and review feedback Your Event Manager will coordinate a convenient time Back to Resource Information POST EVENT REPORT For meetings and conventions with more than 100 rooms on peak night your Event Manager will complete a Post Event Report This report details room pick-up and food and beverage revenues Back to Resource Information

49

POSTING OF EVENTS Event posting is placed daily on the tv monitors in your guest room as well as in the meeting space and lobby Back to Resource Information PRE-CONVENTION MEETING In order to introduce our clients to the key contacts of the hotel we would like to arrange a pre-convention meeting a day or two prior to your main group arrival Please advise your CateringEvent Manager as to who will attend from your organization and what a convenient time would be for this meeting (time ranges from 30 minutes to one hour) Please note that for smaller groups a smaller more personalized meeting may be set up involving key operational department heads Back to Resource Information PRINTING SERVICESFASTSIGNS of CLEARWATER Manager Mike Lucke 17948 US Hwy 19N Clearwater FL 33764 (P) 727-797-1177 (F) 727-799-9480 249fastsignscom

Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl (727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm Sunday 1200pm-600pm

Back to Resource Information PRODUCTION GUIDELINES Your Event Manager will provide you with the hotelrsquos Production Resource Guide Back to Resource Information PUBLIC TRANSPORTATION The Clearwater Jolley Trolley historic trolley service from Sand Key North and South Beach and the Island Estates every 30 minutes Hours of operation Sunday-Thursday 1000am-100pm Friday-Saturday 1000am-1100pm httpwwwclearwaterjolleytrolleycom Fare price passes and trolley maps can be obtained in our Provision Store located on the second floor All fare classifications are valid on the Jolley Trolley and PSTA system-wide network Passes are interchangeable between the two service providers Back to Resource Information

50

PYROTECHNICS Groups are strictly prohibited from engaging in any activity or activities on Hotel property or possessing or bringing any materials or items to the Hotel and the Hotel property which involve or contain or constitute directly or indirectly (i) any form or type of pyrotechnics fireworks flares flames or other flammable or explosive materials or items or (ii) any Hazardous Substances The term ldquoHazardous Substancesrdquo includes but is not limited to any and all substances (whether solid liquid or gas) (i) defined listed or otherwise classified as pollutants hazardous wastes or words of similar meaning or regulatory effect under any present or future Laws or (ii) that may have a negative impact on human health or the environment including but not limited to petroleum and petroleum products asbestos and asbestos-containing materials polychlorinated biphenyls lead radon radioactivity materials flammable and explosives Back to Resource Information RADIOSPAGERSNEXTELS We are willing to assist you in obtaining walkie-talkie radios andor Nextels for use during your program Please consult your CateringEvent Manager for assistance Back to Resource Information RECYCLING

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information REGISTRATION ASSISTANCE If additional staffing is needed for your activity or hospitality desk please consult with your CateringEvent Manager Registration attendants are easily scheduled with sufficient notice Back to Resource Information REGISTRATION DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks are located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next days use

51

Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information RESERVATIONS RAPID RESERVATIONS AUTOMATED PROCESSING INPUT AND DELIVERY SYSTEM Expedited reservation processing straight from your rooming list into our system Eliminates dual entry process Accurate and efficient reservations Supports 3rd Party Clearinghouses No charge ndash itrsquos FREE

Back to Resource Information RESTAURANTSLOUNGES There are a variety of Restaurants and Lounges within walking distance from the Hilton Clearwater Beach There are even more just a short distance away from Subway to Gourmet Clearwater Beach has it covered Please contact your EventCatering Manager for a detailed list Back to Resource Information RESTAURANT RESERVATIONS Reservations are strongly recommended for all restaurants in the hotel and in Clearwater Beach whether it is for a table of four or a dine-around for 250 Please contact our valetbell stand at 153154 Back to Resource Information RESTROOMS Public restrooms are located in the following areas Lobby Level ndash Adjacent to Reflections Restaurant Lobby Level ndash Meeting space foyer southeast corner of the Hotel Outdoor Ground Level ndash West end of hotel next to beach services desk Outdoor Ground Level- Extension to the Sandbar facilities poolside Back to Resource Information RESUMES Please contact your CateringEvents Manager Back to Resource Information

52

ROBES 2 light-weight cotton robes are provided in all Guest Rooms Additional robes are available upon request and for purchase Back to Resource Information ROPESSTANCHIONS Ropes and Stanchions bull Pairs of stanchions with connecting rope For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information SAFESSAFE DEPOSIT BOXES For your convenience all guest rooms have an in-room Safe located in the wardrobe closet Back to Resource Information SECURITY If required in our sole judgment in order to maintain adequate security measures in light of the size andor nature of your function you will provide at your expense security personnel supplied by a reputable licensed guard or security agency doing business in the city or county in which we are located which agency will be subject to our approval Such security personnel may not carry weapons Your catering and event managers can assist in locating security for hire Back to Resource Information SHIPPING AND RECEIVING Packages for functions may be delivered to the hotel up to three (3) days prior to the eventconvention Arrangements must be made through your CateringEvent Manager for storage Please note that the hotel storage facilities are extremely limited Please do not ship valuables We cannot be responsible for contents Please contact your CateringEvent Manager for pricing and storage arrangements When shipping materials to the hotel please include the following information on all packages to insure proper delivery and storage Conference Name Event Dates Client Guest Name

53

Hold for Arrival (arrival date) Attention ltyour cateringevent contactgt Hotel Name Address City State ZIP Phone Fax Number of packages in that shipment We also recommend that you have a packing slip both inside and outside of each package Guests will be responsible for the packing and return of all packages Receiving handling and shipping charges may apply No COD packages will be accepted The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC) Shipping from the Hilton The Hilton Clearwater Beach utilizes FedEx and US Postal Service for our shipping needs Please see your CateringEvents Manager for pick-up and delivery schedules A Freight-Forwarding Form should be obtained from your CateringEvent Manager and completely filled out for shipping Back to Resource Information SHOPPING There are many shops within walking distance from the Hilton Clearwater Beach Countryside Mall with more traditional stores and shopping is located 20 minutes away Please contact the Bell Stand for directions Back to Resource Information SIGNAGEBANNERS In order to maintain a quality image for all Hotel guests there are a few things we ask of you during your stay Only professionally printed signage is allowed in the meetingconvention areas These signs can be used with easels or in sign stands No handwritten signs or flipcharts are allowed outside the meeting rooms No banners can be hung along the walls of the Public Areas Banners may be hung from the skirting of the hospitality desks and at outdoor functions Hotel personnel must provide the labor to hang the signs at a fee of $45 - $75 each In addition nothing is to be placed over exit doors or located to conceal or obscure any exit Back to Resource Information

54

SITE INSPECTIONPRE-PLANNING Site Inspections can be coordinated with a Sales Manager or CateringEvents Manager Back to Resource Information SMOKING The Hilton Clearwater Beach is 100 smoke-free anywhere inside the hotel The Smokerrsquos Oasis is located on the Lobby Level outside of the South East Corner of the Hotel Back to Resource Information SOUND SYSTEM Some hotel meeting rooms and ballrooms have a basic sound system Please contact your CateringEvent Manager with questions There may be fees assessed for certain hookups as well as hourly labor charges Anchor systems or supplemental systems will be required for all outdoor locations Please make note of the hotelrsquos noise curfews No sound system functions can take place outdoors before 800 am and all outdoor evening functions must end no later than 1100 pm Back to Resource Information SPECIAL MEAL REQUESTS Please consult with your CateringEvent Manager for any special meal requests The Hilton Clearwater Beach Executive Chef is pleased to accommodate your requests to the best of his abilities Back to Resource Information SPORT Sustainable Property Operations Results Tracking SPORT is an integrated performance based system built into our HEAT system that looks at all of the key focus areas in terms of sustainability and operational best practices Your CateringEvent Manager can share detailed information Back to Resource Information STORAGE Storage for your advance boxes and convention supplies is quite limited at the Hilton Clearwater Beach If you are anticipating shipping a large volume of materials we suggest you consult your CateringEvent Manager as soon as possible to reserve a room or plan to utilize an area in your office or hospitality room set up Hotel cannot provide security If shipping valuables please make arrangements to hire and pay for outside security Back to Resource Information

55

SUITES Please refer to the Suites Section on Page 3 Back to Resource Information SUSTAINABILITY Mission Statement Hilton Worldwide will manage our business through a lens of sustainability to benefit this generation and those that follow Through action and innovation we will lead our industry in projects and programs that

bull Enhance the guest experience bull Engage our employees bull Improve operational efficiency bull Advance building design bull Strengthen our partnerships bull Serve our communities bull Protect our global environment bull Enrich our Family of Hotels

Back to Resource Information TAXES The current Florida State Tax is 7 The current Pinellas County Bed Tax is 5 All goods and services are subject to state tax including but not limited to food beverage labor and gratuities Back to Resource Information TAXICABS For the city of Clearwater Beach there are a total of taxi companies available to our guests The Hilton Clearwater Beach recommends Yellowcab at 727 799 2222 The standard rate for transfers from the Tampa International Airport to the Hilton Clearwater Beach is approximately $5000one way plus gratuity Back to Resource Information TELEPHONESTELECOMMUNICATIONS The following types of telephones are available for guests meeting and convention service and administrative staff Please advise your event and catering managers if you need the use of a phone for your program Dial ldquo9rdquo line

bull Used for in-house local and toll-free calls only Price is $5000++ per day

56

Dedicated Analog Phone Line The installation fee is $10000 plus tax plus price of all calls DID lines can be used for Long Distance minimal PC and fax can work as well DID Lines The following are enhancements that can be added to a DID Line Ibahn wireless connections $2500 per day or (20) connections at $22500 Hard wired connections $7500 per day Broadband Access ndash please contact your event service or catering manager Guest Room Calls Type of Call Instructions Rates Direct Dial-Bill to Room EMERGENCY 9+911 No Charge Room to Room No Charge Local 9+Number $100 connecting fee plus local rate 8008888xx toll free 9+1+Number $100 connecting fee plus local rate Long Distance 9+1+Number $100 connecting fee plus local rate ATampT Operator assisted International 9+011+CC+CC+Number $100 connecting fee plus ATampT Operator assisted rate (by country) Local Long Distance and International Calls will be billed to your account if the phone rings more than (7) times connect with voice message or the other person picks up Applicable Taxes will be added Rates subject to change You may obtain free rate information at any time by dialing 9+00 and ask the ATampT Operator for the rate of an Operator Assisted Call Hilton subscribes to ATampT Long Distance and Operator Services You have the right to reach other long distance carriers from the telephone and you may do so by dialing the access code provided by that carrier Voice Mail Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out To hear messages if the red light is flashing on your guest room telephone 1 Lift the receiver 2 Press MESSAGE key 3 Follow recorded instructions Should you require assistance while using Voice Mail simply press the ldquordquo key at any time

57

Video Teleconferencing We have video conferencing equipment - can be installed in all public space rooms Back to Resource Information TENTS Please contact your CateringEvent Manager regarding rental of small tents Large tents can be installed at the Hilton Clearwater Beach Tents are provided by US Tent US Tent Rental Inc 2006 72 nd Drive East Sarasota FL 34243 (941) 727-3311 ustentrentalcom Back to Resource Information THEME PARTIES The Hilton Clearwater Beach is proud to present a complete package of signature theme parties Please discuss themes with your CateringEvent Manager and ask for a copy of our latest and most popular menus and productions Back to Resource Information TOURSSIGHTSEEING Please contact your CateringEvents Manager for details on Tours and Sightseeing excursions in Clearwater Beach Back to Resource Information TUXEDOSFORMAL WEAR If you are anticipating a large delivery of tuxedos on site please advise your CateringEvent Manager in advance The following companies offer tuxedo rentals Menrsquos Warehouse 2719 Gulf to Bay Boulevard Clearwater FL 33759-4951 (727) 726-2262 menswearhousecom

Deolindas Tailoring amp Alterations 514 Park Street Clearwater FL 33756-5405 (727) 442-0045 deolindacom

Back to Resource Information

58

VOICE MAIL All guest rooms have a voice mail message service Group voice mails may be left however please note that this process is time consuming as each room number needs to be programmed individually Therefore labor fees may be assessed Please discuss any specific requests with your CateringEvent Manager Back to Resource Information WEATHER Depending on the season the weather at Clearwater Beach varies from a low of 50rsquo degrees to a high of 92 degrees Before visiting Clearwater Beach we recommend that guests check the local listings to determine the weather conditions Back to Resource Information WHEELCHAIRS If a guest requires a wheelchair we can arrange a rental for them at their own expense If a guest requests that we rent a wheelchair please note that we can coordinate the rental but will be unable to cover the expense The following companies have wheelchairs beach wheelchairs andor scooters for rent Fun Ride Rentals 400 Mandalay Ave Clearwater Beach FL 33767 (727) 519-3008 Hours of operation Monday ndash Saturday 1000am-Sunset Sunday 1100am-Sunset Back to Resource Information WIRED PAYMENT If you would like to have payment wired please notify your CateringEvent Manager and instructions will be faxed to you Back to Resource Information

59

WORSHIP SERVICES The following is a list of nearby locations Baptist Skycrest Baptist Church 125 N Belcher Road Clearwater FL 33765 (727) 791-7107 skycrestfamilyorg Catholic St Brendanrsquos Catholic Church 245 Dory Passage Clearwater Beach FL 33767 (727) 443-5485 stbrendancatholicorg

Christian Central Christian Church 1200 Keene Road South Clearwater Florida 33756 (727) 446-0988 clearwaterdisciplesorg

Jehovahrsquos Witness Jehovahs Witnesses Clearwater Congregation 1745 Weston Drive Clearwater FL 33755 (727) 442-9266 watchtowerorg Jewish Temple Bnai Israel 1685 South Belcher Road Clearwater FL 33764-6594 (727) 532-3829 templebnaiisraelclworg Lutheran St Paulrsquos Lutheran Church 407 South Saturn Avenue Clearwater FL 33755-6597 (727) 446-7718 stpaulsclearwaterorg

Methodist First United Methodist Church 411 Turner Street Clearwater FL 33756-5328 (727) 446-5955 fumc-clwcom Mormon Church of Jesus Christ of LDS 1740 North Highland Avenue Clearwater FL 33755-2104 (727) 446-9320 cofchristorg Pentecostal Bridge of Love Ministries 1329 North Highland Avenue Clearwater FL 33755-3416 (727) 445-9660

Protestant Holy Trinity Episcopal Church 3200 North McMullen Booth Road Clearwater FL 33761-2009 (727) 796-5514 holytrinityclworg

Back to Resource Information ZIP-OUT CHECKOUT With Zip Checkout your room folio is at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 150 to Checkout Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Back to Resource Information

60

FORMS

bull CREDIT CARD AUTHORIZATION

bull CREDIT APPLICATION

bull MISCELLANEOUS REQUEST FORM

bull PLANNING CHECKLIST

HILTON CLEARWATER BEACH

CREDIT CARD PAYMENT AUTHORIZATION FORM Please complete all areas below Incomplete requests may be rejected This form must be received at least 5 business days prior to the Check-In or by specified date in Event Contract to ensure acceptance of the credit card to be charged Do not send completed form by email FAX COMPLETED FORM TO [INSERT FAX ] ATTN ________________________________ HOTEL USE ONLY Date _____________________________ Guest Group Name Check-In Event Date Name of PersonGroup Making Reservation Phone Authorized Amount Approval Code Date CARDHOLDER - Please complete the following section and signdate below Cardholder Name as it Appears on Credit Card Cardholder Billing Address City State Zip Daytime Business Telephone Evening Telephone Credit Card Number Expiration Date Credit Card Type (Circle one) VisaMasterCard American Express Discover JCB Diners Club Credit Card Issuing Bank Name Bank Phone Number (from back of your credit card) I agree to cover the following categories of charges (Please circle) All Charges Room amp Tax Food amp Beverage Retail Recreation I agree to cover the above categories of charges up to a Maximum Amount of $ __________________ DIRECT BILL ACCOUNT PAYMENTS ONLY Name on InvoiceStatement _______ ______ Date on InvoiceStatement InvoiceStatement Number _________________________ ______________ Authorized Amount $_______________________ Note Charges for room and tax group deposits or direct bill account payments will be charged to your credit card immediately Any incidental charges circled above will be charged at the time of check-out Amount to be immediately charged to credit card for room and taxes or deposit $______________ Final Balance Billed to Credit Card (hotel use only) $_______________ By signing below you authorize the hotel to charge your credit card immediately for the amount indicated above up to the ldquoMaximum Amountrdquo indicated above You further acknowledge that if ldquoall chargesrdquo has been selected then all guestgroup related charges (less Deposit) will be charged to the above card number at the time of check-out or event conclusion Cardholder Signature Date

HOTEL NAME Hilton Clearwater Beach Resort SALES OFFICE (727) 298-1493 ADDRESS 400 Mandalay Avenue FAX (727) 461-1768

Clearwater Beach FL 33767 MAIN LINE (727) 461-3222

CREDIT APPLICATION Confidential Information

Name of Company Requesting Direct Billing

Address Telephone

City State CT Zip Dun amp Bradstreet Number Rating

Listed in Name of Group Name

Inclusive Booking Dates Group Contact Telephone

Address Fax

City Windsor State CT Zip DIRECT BILLING HAS BEEN REQUESTED AS INDICATED 1 Guest Room Accounts All charges for specified guests - provide list Room and tax only for specified guests - provide list 2 Catering All cateringbanquet charges 3 Miscellaneous Provide list BANK REFERENCES Bank Name Contact Full Address City State Zip Telephone Account ABA HOTEL REFERENCES (Most Recent History) Hotel Name Dates

Full Address Telephone City State Zip Hotel Name Dates

Full Address Telephone City State Zip AGREEMENT amp RELEASE I (We) agree if credit is extended to pay the amount due upon receipt of the first statement In accordance with the Privacy Act Freedom of Information Act the Fair Credit Reporting Act and any similar federal state or local statutory or common laws or regulations I (We) expressly authorize the above-named references any credit reporting agency any law enforcement agency (federalstatelocal) and any person or entity with knowledge of information relevant to this request for credit to release this information to the hotel (together with its owners partners parent subsidiaries and affiliates and their officers directors agents and employees ldquoHotelrdquo) and Hotel to request obtain and use such information as it sees fit I (We) hereby agree to release indemnify defend and hold harmless Hotel and any all other persons or entities including without limitation those providing information from any and all liability for losses claims injuries liabilities and damages of whatever kind or nature whether known or unknown including without limitation those based upon defamation invasion of privacy and rights of publicity and personality which may at any time arise or accrue to me (us) or my (our) heirs successors parents subsidiaries assigns officers directors employees agents or other persons or entities claiming by or through us on account of provision of such information or reliance on such information or on other information gathered pursuant thereto and hereto I (We) hereby authorize this Credit Application and release to be shown and delivered to such persons with a copy of this Credit Application and release to be as valid as the original

Authorized Signature _________________________________________________________ Date _______________________

DO NOT WRITE BELOW THIS LINE -- FOR OFFICE USE ONLY Estimated Amount of Charges -- To be Completed by Originator

Rooms $ Credit Approved By CateringBanquet $ Date Meeting Room Rental $ Credit Limit $ Other $ Credit Denied

Total $ Advance Deposit Required $ Deposit Received $ File Sales Rep M amp C Rep Catering Rep

(Always Attach Copy of Contract)

MISCELLANEOUS SERVICES REQUEST FORM

Return form to

INTERNET CONNECTIONS

Description Daily Price Quantity Description Start Date

End Date

Total Days Selected Subtotal

iBAHN Wireless Connection $2500 1 $000 iBAHN Environment (20 Connections) $25000 1 $000 iBAHN Hard Wired Connection $7500 1 $000

TOTAL INTERNET REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

PHONE LINES

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

Dial 9 Line $5000 1 $000 Dedicated Analog Phone Line $10000 1 $000

TOTAL PHONE LINE REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

BANNERS

Description Hanging Fee Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

8 Feet or Less $4500 1 $000 9 Fee or More $7500 1 $000

TOTAL BANNER REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

ELECTRICAL

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

60 Amp Power Drop $20000 1 $000 120 Amp Power Drop $30000 1 $000 220 Amp - 3 Phase Contact your CSM 1

(Smaller items such as extension cords and power strips will be billed through PSAV) TOTAL ELECTRICAL REQUEST

$000

(Total includes 21 Service Charge amp 7 Tax)

KEYS amp LOCKS

Description Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

4 Keys or Less Complimentary 1 $000 Additional Keys $500 1 $000 Lock Change $15000 1 $000

(Keys not returned will result in a $2500 per key charge) Total Key amp Lock Charges

$000

(Total includes 21 Service Charge amp 7 Tax)

PAYMENT INFORMATION Total Charges $000 Please charge total to my Master Account Guest Room Check (Must be received prior to event) Credit Card Ex Date Name as it Appears on the Card By my signature I certify that I am authorized to obligate myself or my company for the above expenses

SIGNATURE

Planning Checklist CHECKLIST BY DUE DATE Date Task

EM to provide POG Rapid and GLM instructions (At 1 year out or prior to registration opening)

EM to forward application for Credit (1 year out)

EM to send weekly pu reports starting 8 weeks prior to cut-off (Individual Call-In Only)

Client to return completed Credit application (6 months out)

EM to provide confirmation numbers to Client within 3 days of receiving rooming list

EM to send cut-off letter 1 week prior to cut-off (All Blocks)

EM to forward Hold Harmless Agreement to ClientVendors (45 days out) Client to provide Rooming List to EM (at cut-off)

Client to send FampB menus and Meeting Room Sets to EM (30 days out)

Client to return Hold Harmless and Proof of Insurance (20 days out)

EM to complete Resume and send to client for final approval (15 days out)

Client will communicate VIP Staff amp Sub-block needs (Date to be prior housing opening)

EM to confirm all space contracted (at time of turnover) Updated Program to Hotel by Client (Contracted date) EM to send menursquos to Client

EM to send BEOrsquos to Client for Review (within 5 business day of receiving)

Client to forward all Changes to EM (within 2 business day receiving BEOrsquos) Pre-Con amp Post-Con DatesTimes established

EM to confirmforward concessions to Client (compsairport transfersupgradesparking) (at cut-off)

EM to forward outstanding Resume questions to Client (30 to 20 days out) Client to return Resume items to EM (20 to 15 days out)

Client to approve Resume before distributed to Staff (14 to 11 days out)

EM to establish time for Master Account Review while On-Site (30 to days out) Client return signed letter prior to cut-off (All Blocks) Client to assign concessions (30 to 20 days out)

  • Hilton Clearwater Beach
  • Meeting amp Event Resource Guide
  • Hilton Clearwater Beach
  • 400 Mandalay Avenue
  • Clearwater Beach Florida 33767
  • Hiltoncom
  • Hiltonclearwaterbeachcom
    • Table of Contents
    • Guest Rooms
    • Suites
      • Clearwater Beach Club
        • RESOURCE INFORMATION
        • A
        • Advertising Opportunities
        • Affiliates
        • Airline Information
        • Amenities
        • Americans with Disabilities Act (ADA)
        • AudioVisual
        • Automated Teller Machines
        • B
        • Baby-Sitting Services
        • Balloons
        • Banks
        • Banquet Beverage Selection
        • Banquet Curfews
        • Banquet Equipment
        • Banquet Menu Selection
        • Banquet Terms and Conditions
        • Bell Services
        • Billing
        • Box Lunches
        • Business Center
        • BusBus Companies
        • C
        • Car Rental Agencies
        • Cash Paid Outs
        • Cash Paying Guests
        • Changing FacilitiesDay Use
        • Check Cashing Privileges
        • Check-In and Checkout
        • Coffee Maker
        • Concierge
        • Credit Cards
        • Credit Policy
        • Currency Exchange
        • D
        • Decorations
        • Destination Management Companies (DMC)
        • Deposits
        • Diagrams
        • Dietary Requirements
        • Doctors on Call
        • Drug Stores
        • Dry Cleaning
        • E
        • eEvents
        • Electrical
        • Elevators
        • Emergency Procedures
        • Entertainment
        • Environmental Commitment
        • Executive Meeting Packages
        • Exhibits
        • F
        • Fax Machines
        • Fax Numbers
        • Fire Codes
        • Fitness Center
        • Flags
        • FloralFlorist
        • Freight Elevator
        • G
        • Gift Certificates
        • Gift Ideas
        • Golf Course Information
        • Gratuities
        • Group Reservations Identification Program (GRIP)
        • Group Check-In Arrival and Departures
        • Guest List Manager
        • Guest Rooms
        • Guest Room Deliveries
        • Guest Service Hotline
        • H
        • Hair Salon
        • Heat
        • Hospitality Desks
        • Hotel FactsHistory
        • Hotel Map
        • Housekeeping
        • I
        • In Conjunction With (ICWrsquos)
        • Indemnification
        • In-Room Dining
        • InterpretationTranslation Services
        • Internet Services
        • J
        • K
        • Key Cards
        • Key Hotel Contacts
        • Kosher
        • L
        • LaundryValet
        • Limousine Services
        • Linen Selection
        • Liquor Laws
        • Load-InLoad Outs (Production Decor amp Staging)
        • Loading Dock
        • Local Information
        • Lost and Found
        • Luggage Storage
        • M
        • Manager on Duty (MOD)
        • Mail Services
        • Master Accounts
        • Medical FacilitiesServices
        • Meeting Room Capacities
        • Meeting Room Deliveries
        • Meeting Room Rental
        • Meeting Room Set Standard
        • MusicMusicians
        • N
        • NewspapersPublications
        • O
        • Office EquipmentSupplies
        • Off Premise Catering
        • P
        • Package Room
        • Parking
        • Personalized Group Web Page
        • Pets (policies)
        • Photography
        • Pianos
        • Pools
        • Post-Convention Meeting
        • Post Event Report
        • Posting of Events
        • Pre-Convention Meeting
        • Printing Services
        • Production Guidelines
        • Public Transportation
        • Pyrotechnics
        • Q
        • R
        • RadiosPagersNextels
        • Recycling
        • Registration Assistance
        • Registration Desks
        • Reservations (RAPID)
        • RestaurantsLounges
        • Restaurant Reservations
        • Restrooms
        • Resumes
        • Robes
        • RopesStanchions
        • S
        • SafesSafety Deposit Boxes
        • Security
        • Shipping and Receiving
        • Shopping
        • SignageBanners
        • Site InspectionPre-planning
        • Smoking
        • Sound System
        • Special Meal Requests
        • Storage
        • Suites
        • Sustainability
        • T
        • Taxes
        • Taxicabs
        • TelephonesTelecommunications
        • Tents
        • Theme Parties
        • ToursSightseeing
        • TuxedoFormalwear
        • U
        • V
        • Voice Mail
        • W
        • Weather
        • Wheelchairs
        • Wired Payment
        • Worship Services
        • X
        • Y
        • Z
        • Zip-Out Checkout
        • AFFILIATES
        • AIRLINE INFORMATION
        • AMENITIES
        • AMERICANS WITH DISABILITIES (ADA)
        • AUDIOVISUAL
        • AUTOMATED TELLER MACHINES
        • BABY-SITTING SERVICES
        • BALLOONS
        • BANKS
        • BANQUET BEVERAGE SELECTION
        • BANQUET EQUIPMENT
        • BANQUET MENU SELECTION
        • STANDARD BANQUET TERMS AND CONDITIONS
        • BELL SERVICES
        • BILLING
        • BOX LUNCHES
        • BUSINESS CENTER
          • Jolley Trolley Transportation
            • CAR RENTAL AGENCIES
            • CASH PAID OUTS
            • CASH PAYING GUESTS
            • CHANGING FACILITIESDAY USE
            • CHECK-IN AND CHECKOUT
              • Early Departure
              • Late Departure
              • Satellite Check-In
              • Zip Checkout
              • Kiosks
                • CONCIERGE
                • CREDIT CARDS
                • CREDIT POLICY
                • CURRENCY EXCHANGE
                  • Del Sol of Clearwater
                    • 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039
                      • DECORATIONS
                      • DESTINATION MANAGEMENT COMPANIES (DMC)
                      • DEPOSITS
                      • DIAGRAMS
                      • DIETARY REQUIREMENTS
                      • DIRECTIONS TO THE HOTEL
                      • DOCTORS ON CALL
                      • DRY-CLEANING ndash See LaundryValet
                      • ELECTRICAL
                      • ELEVATORS
                      • EMERGENCY PROCEDURES
                      • ENTERTAINMENT
                      • EXECUTIVE MEETING PACKAGES
                      • The Hilton Approach To Online Meeting Planning
                      • FAX MACHINES
                      • FAX NUMBERS
                      • FIRE CODES
                      • FITNESS CENTER
                      • FLAGS
                      • FLORALFLORIST
                      • FREIGHT ELEVATOR
                      • GIFT IDEAS
                      • GOLF COURSE INFORMATION
                        • Golf Course Information
                          • GRATUITIES
                          • Group Reservations Identification Program (GRIP)
                          • GROUP CHECK-IN ARRIVALS AND DEPARTURES
                          • GUEST ROOMS
                          • GUEST ROOM DELIVERIES
                          • GUEST SERVICE HOTLINE
                          • HAIR SALON
                          • HOSPITALITY DESKS
                          • HOTEL FACTSHISTORY
                          • HOTEL MAP
                          • HOUSEKEEPING
                          • IN CONJUNCTION WITH (ICWrsquos)
                          • IN-ROOM DINING
                          • INTERPRETATIONTRANSLATION SERVICES
                          • INTERNET SERVICES
                          • KEY CARDS
                            • (Customized) KEY CARDS
                              • KEY HOTEL CONTACTS
                              • KOSHER
                              • LAUNDRYVALET ndash See Dry Cleaning
                              • LIMOUSINE SERVICES
                              • LINEN SELECTION
                              • LIQUOR LAWS
                              • LOAD-INLOADOUT (Production Deacutecor and Staging)
                              • LOADING DOCK
                              • LOCAL INFORMATION
                              • LOST AND FOUND
                              • LUGGAGE STORAGE
                              • MANAGER ON DUTY (MOD)
                              • MAIL SERVICES
                              • MASTER ACCOUNTS
                              • MEDICAL FACILITIESSERVICES
                              • MEETING ROOM CAPACITIES
                              • MEETING ROOM DELIVERIES
                              • MEETING ROOM RENTAL
                              • MUSICMUSICIANS
                              • NEWSPAPERSPUBLICATIONS
                              • OFFICE EQUIPMENTSUPPLIES
                              • Please contact your CateringEvents Manager for details
                              • PARKING
                              • PERSONALized GROUP WEB PAGE
                              • PETS (Policy)
                              • PIANOS
                              • POST-CONVENTION MEETING
                              • POST EVENT REPORT
                              • POSTING OF EVENTS
                              • PRE-CONVENTION MEETING
                              • PRINTING SERVICES
                              • PRODUCTION GUIDELINES
                              • PUBLIC TRANSPORTATION
                              • PYROTECHNICS
                              • RADIOSPAGERSNEXTELS
                              • RECYCLING
                              • REGISTRATION ASSISTANCE
                              • REGISTRATION DESKS
                              • RESERVATIONS RAPID Reservations Automated Processing Input and Delivery System
                              • RESTAURANTSLOUNGES
                              • RESTAURANT RESERVATIONS
                              • RESTROOMS
                              • RESUMES
                              • ROPESSTANCHIONS
                              • SAFESSAFE DEPOSIT BOXES
                              • SECURITY
                              • SHIPPING AND RECEIVING
                                • Shipping from the Hilton
                                  • SHOPPING
                                  • SIGNAGEBANNERS
                                  • SITE INSPECTIONPRE-PLANNING
                                  • SMOKING
                                  • SOUND SYSTEM
                                  • SPECIAL MEAL REQUESTS
                                  • SPORT
                                  • STORAGE
                                  • SUITES
                                  • Sustainability
                                  • TAXES
                                  • TAXICABS
                                  • TELEPHONESTELECOMMUNICATIONS
                                    • Dial ldquo9rdquo line
                                    • Dedicated Analog Phone Line
                                    • DID Lines
                                      • Type of Call Instructions Rates
                                        • Video Teleconferencing
                                          • TENTS
                                          • THEME PARTIES
                                          • TOURSSIGHTSEEING
                                          • TUXEDOSFORMAL WEAR
                                          • VOICE MAIL
                                          • WEATHER
                                          • WHEELCHAIRS
                                          • WIRED PAYMENT
                                          • WORSHIP SERVICES
                                          • ZIP-OUT CHECKOUT
                                          • Hilton Clearwater Beach
                                          • Credit Card Payment Authorization Form
Page 15: Hilton Clearwater Beach Meeting & Event Resource Guide

15

O Office EquipmentSupplies Off Premise Catering P Package Room Parking Personalized Group Web Page Pets (policies) Photography Pianos Pools Porterage Post-Convention Meeting Post Event Report Posting of Events Pre-Convention Meeting Printing Services Production Guidelines Public Transportation Pyrotechnics Q R RadiosPagersNextels Recycling Registration Assistance Registration Desks Reservations (RAPID) RestaurantsLounges Restaurant Reservations Restrooms Resumes Robes RopesStanchions

16

S SafesSafety Deposit Boxes Security Shipping and Receiving Shopping SignageBanners Site InspectionPre-planning Smoking Sound System Special Meal Requests Sport Storage Suites Sustainability T Taxes Taxicabs TelephonesTelecommunications Tents Theme Parties ToursSightseeing TuxedoFormalwear U V Voice Mail W Weather Wheelchairs Wired Payment Worship Services X Y Z Zip-Out Checkout

17

ADVERTISING OPPORTUNITIES The hotel offers groups and their affiliatersquos opportunities to sponsoradvertise during the specified dates of the meetingexhibit Your Event Services manager will provide detailed information and can discuss other ideas not listed below Logo products eg keycards cocktail napkins to go lunch boxes etc Video Channel Plasma Screens BannersSignage

Back to Resource Information AFFILIATES Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space will work directly with our Event Services Department All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all affiliates should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the CateringEvent Services Department to set up food beverage and billing arrangements Back to Resource Information AIRLINE INFORMATION Airport Information The nearest airport is the Tampa International Airport located 20 miles approximately 30-35 minutes from Hilton Clearwater Beach wwwtampaairportcom

Airline Handled By Airside

Ticketing amp

Baggage Claim

Curbside Check-in Phone

Air Canada

E RED N (888) 247-2262

Air Tran

A RED Y (800) AIRTRAN

Air Wisconsin

F BLUE Y (920) 739-5123

American

F BLUE Y (800) 433-7300

18

Atlantic Southeast

Airlines Delta E BLUE N (800) 221-1212

British Airways

F RED N (800) 247-9297

Cape Air

Continental A RED Y (800) 525-0280

Cayman Airways

F RED N (800) 422-9626

COMAIR

Delta E BLUE Y (800) 221-1212

Continental Airlines

A RED Y (800) 525-0280

Continental Connection

Continental A RED Y (800) 525-0280

Continental Express

Continental A RED Y (800) 525-0280

Delta Air Lines

E BLUE Y (800) 221-1212

Freedom Airlines

Delta E BLUE N (800) 221-1212

Frontier

Continental C RED N (800) 432-1359

Gulfstream International

Continental A RED Y (800) 525-0280

Jet Blue

A BLUE Y (800) 538-2583

KLM

E BLUE Y (800) 225-2525

Spirit C RED N (800) 452-2022

19

Midwest Airlines

Republic Airways

US Airways F BLUE Y (800) 428-4322

Southwest Airlines

C RED Y (800) 435-9792

Spirit Airlines

C RED N (800) 772-7117

Sun Country Airlines

(seasonal) Delta E BLUE N (800) 359-6786

United

E RED Y (800) 241-6522

US Airways

F BLUE Y (800) 428-4322

WestJet

F RED N (800) 538-5696

Back to Resource Information

20

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left Super Shuttle provides door-to-door airport shuttle transportation throughout the United States wwwsupershuttlecom AMENITIES The Room Service department is happy to service your group gift and amenity needs You may choose from the list of amenities below or advise your CateringEvent Manager of your specific preferences or budgeting guidelines All amenity pricing excludes state sales tax gratuity and delivery fee Room service gratuity is currently 18 For a standard delivery the fee is $300 Back to Resource Information AMERICANS WITH DISABILITIES (ADA) The Hotel represents that the Hotel facilities being rented or reserved by you including guest rooms common areas and transportation services are and will be in substantial compliance with applicable public accommodation obligations under the Americans with Disabilities Act You agree that one week in advance of your event you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space You agree that you will be responsible for the procurement and payment of all charges for any and all auxiliary aids We will upon your request furnish you with the names of businesses you can contact to obtain these aids You also agree to be responsible for compliance with the ADA in the set up and conduct of meetings for your event Back to Resource Information AUDIOVISUAL We have chosen Presentation Services as our Event Technologies provider They share our dedication to customer service and have the technical expertise to meet your audio visual needs They may be reached at 727-446-7741 Back to Resource Information AUTOMATED TELLER MACHINES There is an ATM conveniently located on the lobby level by the Executive Meeting Room There is also an ATM located right across the street at the Suntrust Bank Back to Resource Information

21

BABY-SITTING SERVICES The following childcare companies are licensed bonded insured and CPR trained Parents should arrange directly with the company selected None of the babysitting agencies are affiliated with the hotel and as such the hotel is not responsible for the services rendered by these agencies The fees for babysitting services vary by vendor and holiday rates may also apply Direct payment is required to the vendor No room charges or master billing for babysitting services is permitted Nannies who care wwwnannieswhocarecom 1-866-931-1333 Back to Resource Information BALLOONS There is a $2500 clean up fee for the use of helium balloons We do not allow helium balloons outside on our deck due to environmental concerns All helium tanks must be in an approved safety stand or cart There must be prior written approval for the use of all displays andor decorations proposed by guest Please see the Banquet Event Order (BEO) for other specific contractual information Back to Resource Information BANKS Southtrust Bank 130 Island Way Clearwater Beach FL (727) 441-8467 Southtrustcom Mon-Thurs 9am ndash 4pm

Fifth Third Bank 100 Island Way Clearwater FL (727) 449-1311 53com Mon-Fri 9am - 5pm

Bank of America 122 Island Way Clearwater FL (727) 447-3928 Bankofamericacom Mon-Thurs 9am ndash 4pm

Friday 9am ndash 6pm Friday 9am ndash 6pm SunTrust 423 Mandalay Avenue Clearwater FL 33767 727-447-0058 Suntrustcom Mon-Thurs 9am ndash 4pm Friday 9am ndash 6pm Back to Resource Information BANQUET BEVERAGE SELECTION The Hilton Clearwater Beach offers a choice of standard and premium beverages on banquet bars The following is a list of beverages currently offered by our beverage department for banquets As the availability of some of the items vary this list may or may not be complete and is subject to change Specialty items are available upon request

22

All banquet bars serve wines by the glass domestic and imported beers soft drinks juices mineral water and non-alcoholic beers and wines Blended drinks and champagne by the glass are available upon request Back to Resource Information BANQUET CURFEWS There is an outdoor function curfew of 1100 pm In accordance with State of Florida liquor laws all alcoholic beverage sales will begin at 1100am and conclude at 200am Back to Resource Information BANQUET EQUIPMENT Items in our banquet inventory are for your use at no additional charge Any equipment requested not in inventory which have associated costs will be passed on to your group For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information BANQUET MENU SELECTION We request that banquet menus room arrangements and other details pertinent to your convention be submitted to your CateringEvent Manager 30 days prior to your conference date We are happy to custom design menu proposals for your group and assist in selecting the proper menu items and program arrangements to ensure a successful event Specialty and theme parties may be designed to meet your particular needs Special meal requests can be accommodated Please advise your CateringEvent Manager in advance with any special dietary requirements Back to Resource Information

23

STANDARD BANQUET TERMS AND CONDITIONS 1 ASSIGNMENTCONFIRMATION OF FUNCTION SPACE The function space assigned indicates the space is tentatively being held and will be held on a definite basis upon signing of the Event Order (ldquoEOrdquo) The terms and conditions of any group sales or catering sales agreement previously signed regarding this event remain in force and the EO is intended to provide specific functionevent information in support of the original agreement If for any reason the function space reserved is not available for your event you agree that we may substitute space of appropriate size and comparable quality for your event If you plan to print or publish the assigned space please contact us first to confirm the room assignment 2 GUARANTEE OF ANTICIPATED REVENUE At least 72 hours (3 business days) before your event you must inform us in writing of the exact number of people who will attend your event The arrangements set forth on the reserve side of your EO will serve as the final arrangements for your event The services products fees etc as noted will be provided at the time of your event and you will be charged based on the event guarantee that you give us or the number of people indicated at the time you signed the sales agreement or the EO whichever is greater We will not undertake to serve more than 3 more than this guaranteed minimum 3 LABOR CHARGE If the guaranteed number for your event is less than 25 persons we will add a $7500 labor charge to your account This will be used to cover our costs of the event and will not be distributed as a service charge or gratuity to our employees working at your event 4 OVERTIME You agree to begin your event promptly at the scheduled start time and agree to have your guests invitees and other persons vacate the designated event space at the end time indicated on the final EO You further agree to reimburse us for any overtime wage payments or other expense incurred by us because of your failure to comply with these regulations 5 GRATUITY amp SERVICE CHARGE 21 of the food and beverage total plus applicable state or local tax will be added to your account as a gratuity and fully distributed to servers and where applicable bussers andor bartenders assigned to the Event 6 PRICE INCREASES There may be increases in prices due to unforeseen changes in market conditions at the time of your event We will communicate these increases to you in advance We will require written confirmation that you agree to pay these increased prices Alternatively we at our option may in such event make reasonable substitutions in menus and you agree to accept such substitutions 7 SET UP CHARGES Should extensive meeting room set-ups or elaborate staging be required there will be a set-up charge to cover Hotel costs and additional labor If equipment is necessary that exceeds Hotelrsquos inventory then you agree to pay for the cost of renting this additional equipment You agree to indemnify us for any damage caused to any Hotel property as a result of drayage related to your event whether caused by you your agents employees or contractors

24

8 OUTSIDE FOOD AND BEVERAGE Due to state law you may not bring into the Hotel alcoholic beverages You must obtain prior approval from us before you bring in any food or non-alcoholic beverages from outside sources A Hold Harmless Agreement and Liability Insurance are required if food or beverage products not purchased and served by Hotel staff are brought in for consumption by your guests Service fees will apply to any outside food or beverage served in our function space regardless if Hotel labor is required 9 AUXILIARY AIDS The Hotel represents and you acknowledge that the Hotel facilities being rented for you including guest rooms common areas and transportation services will be in compliance with our public accommodation requirements under the Americans with Disabilities Act You agree that you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space at least two weeks prior to your event You agree to pay all charges associated with the provision of such aids by the Hotel 10 PROMOTIONAL CONSIDERATIONS We have the right to review and approve any advertisements or promotional materials in connection with your function which specifically reference the Hilton name or logo Hilton does not offer or accept any terms or conditions which provide commissions rebates HHonors points or other forms of compensation related to revenue for food beverage room or equipment rental 11 CANCELLATION You may cancel this Agreement only upon giving written notice to us The parties agree and understand that in the event of a cancellation our actual damages would be difficult to determine Therefore you agree to pay the liquidated damages outlined in your sales agreement if any or the guarantee amount as set forth in paragraph 2 whichever is greater As products and services must be purchased and scheduled in advance notification seven (7) business days or less before the event will require all charges (including labor and service fees rentals and applicable taxes) for the final guarantee or contracted number of guests will be charged Additional damages may be owed for cancellation of your sleeping room contract 12 CONDUCT OF EVENT Group agrees to comply with all applicable federal state and local laws including health and safety codes and federal anti-terrorism laws and regulations including compliance with the provisions of 29 CFR part 470 and our rules copies of which are available from the hotelrsquos sales department Group agrees to cooperate with Hotel and any relevant governmental authority to ensure compliance with such laws You assume full responsibility for the conduct of all persons in attendance at your event and for any damage done to any part of our premises during the time of your event Should you require any rigging services for this event all such services must be arranged through the in-house AV provider or the Hotel and you will be responsible for all costs associated therewith Back to Resource Information

25

BELL SERVICES Our bell services department is responsible for the movement of your luggage and the delivery of all non-food and beverage amenities and golf bag handlingstorage Porterage charges will be set forth in your contract The current rate is $400 per person plus state tax and is subject to change Departure notices and bag pulls should be coordinated with your CateringEvent Manager Back to Resource Information BILLING Should you require a master account for billing purposes please complete and return our credit application Upon approval master accounts will be assigned per your instructions Please be sure to advise your CateringEvent Manager in advance for any specific instructions on how you would like your bill organized We recommend on-site daily review with the Group Billing Coordinator Back to Resource Information Back to Resource Information BOX LUNCHES Box lunches are available through the banquet department We can help you create your own customized lunch If you wish to order box lunches for your group your CateringEvent Manager will arrange the order for you and provide delivery to your specified location on the property Back to Resource Information BUSINESS CENTER Whatever your business needs are they can all be accommodated through our in-house Business Center Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested In order to address your specific grouprsquos needs please refer to the Business Center or discuss them with your CateringEvent Manager Whether you require a fully operational office setup on property or various limited services the Business Center is designed with everyonersquos needs in mind Business hours are 24 hours

26

For large quick printing or copying jobs we recommend calling Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl(727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm

Kinkos Copies Fedexcom 23250 US 19 North Clearwater FL (727) 726-5888 Monday-Sunday 24 hour operation

Sunday 1200pm-600pm Fastsigns 17948 US 19 North Clearwater FL (727)-797-1177 249fastsignscom Monday-Saturday 830am-530pm Back to Resource Information BUSBUS COMPANIES Martz First Class Coach 4783 37th Street North St Petersburg FL 33714 800-282-8020 or 727-526-9086 Fax 727-522-5548

Jolley Trolley Transportation wwwthejolleytrolleycom 483 Mandalay Avenue Clearwater (727) 445-1200

Back to Resource Information CAR RENTAL AGENCIES Following are the three Hilton Clearwater Beach preferred companies their locations and contact numbers Hertz Rent-A-Car 800-654-3011 Local phone number 727-517-2665 Locations 1201 Gulf Blvd Clearwater Beach FL Hours Mon-Fri 900 am-500 pm Sat 900 am-100 pm Sun CLOSED

Avis Rent-A-Car 800-321-3712 Local phone number 727-442-4119 Locations 801 Cleveland Street Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-300 pm Sun 900 am-100 pm

Budget Rent-A-Car 800-527-0700 Local phone number 727-669-3773 Locations 28880 US 19N Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-400 pm Sun 900 am-100 pm

Enterprise Rent-A-Car 800-261-7331 Local phone number 727-446-1125 Locations 1200 Court Street Clearwater FL Hours Mon-Fri 730 am-6 pm Sat 900 am-1200 pm Sun Closed

Back to Resource Information CASH PAID OUTS Please contact your CateringEvent manager for specific cash paid out information Back to Resource Information CASH PAYING GUESTS In the event a hotel guest does not have a major credit card to secure hisher room the Hilton Clearwater Beach will require full payment in advance for room and tax charges In addition there will be a $7500 per day refundable deposit for incidental charges If the guest does not wish to establish credit for incidental charges the guest room phone will be restricted to room-to-room calls All room folio charges from the Food and Beverage outlets and movie charges will also be restricted Back to Resource Information CHANGING FACILITIESDAY USE Please contact your CateringEvent Manager regarding our changing facility located on the third floor This facility includes 1 Full Bathroom furnished with towels and toiletries and a changing area There may be a half-day rate charged The hours of guest room availability for day use will depend on occupancy of the hotel Back to Resource Information CHECK CASHING PRIVILEGES Gold and Diamond member guests may cash checks up to $5000 at the Front Office The check must be imprinted with the guestrsquos name and address and made out to Hilton Clearwater Beach Identification may be required Back to Resource Information CHECK-IN AND CHECKOUT Hotel check-in is 400 pm and check-out is 1100 am (All guests arriving before 400pm will be accommodated as rooms become available Our Guest Service Department can arrange to check luggage for those guests arriving early when rooms are not available and for guests attending functions on departure day)

28

Early Departure Your guests will have the opportunity to confirm their departure date at check-in Once this departure date has been confirmed there will be an early departure fee assessed in the event the guest departs prior to their confirmed departure date Late Departure Late checkouts are available upon request and subject to availability Please contact the Front Desk directly to discuss availability and associated fees Satellite Check-In Satellite check-in is available The following conditions must be met in order to be eligible for consideration arrival manifest provided 14 days in advance of major arrival The success of a satellite check-in is very dependant on the hotels occupancy the evening before and flow of your arrival manifest Your CateringEvent Manager will be able to discuss these issues in more detail to determine if this is the correct solution for your arrival Zip Checkout With zip checkout your room folio is provided at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 50 to check-out Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Kiosks The Hilton Clearwater Beach offers Kiosk check-in and checkout as a convenience to our guests Our kiosks are user friendly and accept credit or HHonors cards Guests are able to retrieve room keys at check-in and a printed folio at checkout Back to Resource Information COFFEE MAKER All of our guest rooms provide coffeemaker with free gourmet coffee and tea Back to Resource Information CONCIERGE Our knowledgeable ConciergeBell Staff takes pride in meeting guestrsquos needs Please contact the Concierge for assistance with transportation activities restaurants or additional special needs The ConciergeBell Staff are located on the Ground Level daily from 600 am to 1100 pm After hours please contact the Front Desk Back to Resource Information CREDIT CARDS The Hilton Clearwater Beach accepts most major credit cards including American Express Discover Visa Master Card amp Diners Club Back to Resource Information

29

CREDIT POLICY Unless you have established credit in advance with us you will pay the entire contract price in cash or by certified check at least three business days prior to your function or by personal bank check two weeks prior to your function If you would like to establish credit please contact your CateringEvent Manager Back to Resource Information CURRENCY EXCHANGE Del Sol of Clearwater 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039 Back to Resource Information DECORATIONS Please contact your CateringEvent Manager for a description of items available as well as complete party package menus We are happy to suggest ideas on novel favors souvenir menus printed programs creative ice carvings theme food presentations and room accent decor and specialty linens We are not responsible for any loss or damage to property belonging to you or your attendees and do not maintain insurance covering it All displays andor decorations will be subject to our written approval and we reserve the right to contract and charge for hotel staff to provide the labor for any installations or removals of such Back to Resource Information DESTINATION MANAGEMENT COMPANIES (DMC) Preferred vendors that have successfully worked with the hotel are listed below for your reference

(813) 600-5763 office (813) 315-6379 fax 4302 Henderson Boulevard Suite 107 Tampa FL 33629 wwweventionsflcom

Destination Tampa Bay 651 Channelside Drive Suite 207 Cruise Terminal 2 (1st Floor Lobby) Tampa FL 33602 Phone 813-514-0770 Fax 813-514-0773

Back to Resource Information

30

DEPOSITS Required group Cash Deposits are outlined in your sales contract Cash Deposits may be made at anytime throughout your stay and placed to your master account balance Full pre-payment of room and tax is required for guests not wishing to utilize a credit card upon check-in Back to Resource Information DIAGRAMS Diagrams are available on our website or contact your CateringEvent Manager Back to Resource Information DIETARY REQUIREMENTS Our Chef will provide meals for your attendees with special dietary requirements Please advise your CateringEvent Manager if a special meal is required Back to Resource Information DIRECTIONS TO THE HOTEL

From The North Take I-75 South to 275 South Exit onto Highway 60 West toward Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The South Take I-275 North to Roosevelt Blvd West to Bayside Bridge turning right (going North) Turn left on Highway 60 Gulf to Bay At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The East Take I-4 West to I-275 South to Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left

Back to Resource Information DOCTORS ON CALL Please contact Guest Service for a list of Doctors on Call by dialing extension 153 Back to Resource Information

31

DRUG STORES CVS Pharmacy 467 Mandalay Ave Clearwater Beach FL Tel 727-447-6429

Walgreens 660 S Gulfview Blvd Clearwater Beach FL 33767 (727) 443-2393

Back to Resource Information DRY-CLEANING ndash SEE LAUNDRYVALET Laundry services are available by dialing extension 153 Monday thru Saturday garments picked up prior to 900 am are returned to guests by 600 pm the same evening Closed Sundays amp Holidays Back to Resource Information eEVENTS Hilton Familyrsquos online booking channel for small groups and meetings Back to Resource Information ELECTRICAL The Engineering Department provides assistance with all your mechanical and electrical needs Please contact your CateringEvent Manager if you require an electrical services request form to secure additional power andor labor services All requests for power requirements are to be communicated to your CateringEvent Manager A complete production package is also available through your CateringConvention Services Manager Please see forms for pricing and ordering Back to Resource Information ELEVATORS The hotel has 5 guest elevators located in 3 areas the main entrance and lobby area and 2 elevators in banquet foyer area All elevators access the 9 floors of the hotel Back to Resource Information EMERGENCY PROCEDURES The Hilton Clearwater Beach is fully prepared to handle different types of situations to assist our guests The following is information on our emergency procedures bull The hotel internal emergency number is 0 or 911

bull The hotel has an emergency response team 24 hours a day In the event of an emergency calling the emergency number 0 will initiate the appropriate response

bull Paramedics Fire Department and the Police Department are all located approximately 3 to 5 minutes from the hotel

32

bull Our Security Department as well as a small number of other employees are trained in CPR and First Aid

bull Emergency evacuation routes and procedures are located on the inside of all guest room doors

Nearest Emergency Room Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Nearest Hospital Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Back to Resource Information

ENTERTAINMENT The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to assure satisfaction and secure the best local national and international talents The city requests that outdoor entertainment begin no earlier than 1000 am and end no later than 1100 pm Please contact your CateringEvent Manager for assistance in booking entertainment Back to Resource Information ENVIRONMENTAL COMMITMENT At Hilton Hotels Corporation protecting the Environment is a top priority Responsible environmental activity is good for both our business and the community Hilton has developed a comprehensive company-wide policy to promote business practices that help preserve the environment We provide guidelines for all of our facilities and our goals are to ldquoReduce ndash Reuse ndash Recyclerdquo as much as we can Help us to preserve the remarkable habitats and beautiful beaches that surround the Hilton Clearwater Beach The hotel is committed to safeguarding our environment through consistent water conservation energy efficiency waste reduction and clean air practices We invite you to join in our Be Green initiative and experience the many ways in which we are giving back to our planet including

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information

33

EXECUTIVE MEETING PACKAGES THE HILTON APPROACH TO ONLINE MEETING PLANNING Let the Hilton Clearwater Beach whisk you and your guests away to the shores of the Gulf of Mexico and allow the typical hassles of event planning melt away Enjoy a quick easy hassle-free experience when you take advantage of our new e-Events service and plan your entire meeting from one easy-to-use website A simple click of the mouse will allow you to book blocks of 5 to 25 rooms take care of food and beverage services reserve av equipment or choose a venue Once reserved rooms may be paid for separately by each group member or by one person This online tool is just one of the many ways the Hilton Clearwater Beach Resort will ensure success for your Small Group Event Book now with e-Events and allow the typical corporate settings to yield to swaying palms brilliant white sand and warm ocean breezes

bull One-stop shopping for 5 - 25 guest rooms per night food amp beverage and function space

bull Simple price quotes and online contract bull No phone calls or negotiations necessary bull Instant confirmation bull 247 access to up-to-the-minute information bull View and manage reservation details for your attendees bull Book rooms directly for your guests

After you book take advantage of other tools designed to make your Small Group Event easy Create a Personalized Group Web Page where you can publish details above your meeting agenda Use Guest List Manager to view print or download your attendee list and review current room reservations For groups requiring more than 25 guestrooms please click here for an Online Request for Proposal Back to Resource Information EXHIBITS Please request the hotelrsquos Exhibit Resource Guide from your Event Services Manager Back to Resource Information FAX MACHINES Business Center or Front Desk will be able to assist with your fax needs Back to Resource Information FAX NUMBERS For Guests (727) 461-0610 CateringConvention Services office (727) 461-1768 Sales office (727) 446-1583 Reservations office (727) 446-2904 Back to Resource Information

34

FIRE CODES The following are a few general regulations that typically fall under local fire authoritiesrsquo specifications They should be considered when planning and coordinating space decorations etc in the ballrooms and meeting rooms as well as all other applicable laws codes and regulations Where exits are not immediately accessible from an open floor area safe and continuous passageways aisles or corridors shall be maintained leading directly to every exit and shall be so arranged as to provide convenient access for each occupant to at least two exits by separate ways of travel The aisle needs to be as wide as or wider than the exit to which they are leading There will not be any setup permitted in front of any exit doors Staggering of dining tables is not permitted All room sets must be in compliance with the local Fire Department regulations pertaining to occupancy load mandatory aisles and ceiling clearance fire exits Any event which has vehicle displays fog machines fueled cooking demonstrations laser exhibits (including tabletop) or extensive productions with staging and props must have a certified permit from the local Fire Marshall All associated fees for permits floor plan approval and stand-by fire watch are your responsibility and final approved copies must be received at least three days prior to the event Every required exit exit access or exit discharge shall be continuously maintained free of all obstructions or impediments to full instant use of fire or other emergency No furnishings decorations or other objects shall be placed so as to obstruct exits access thereto egress there from or visibility thereof Hangings or draperies shall not be placed over exit doors or otherwise located as to conceal or obscure any exit Mirrors shall not be placed on exit doors Mirrors shall not be placed in or adjacent to any exit in such a manner as to confuse the direction of the exit No open flame devices shall be used in any meeting rooms When necessary for ceremonial or religious purposes the fire marshal having jurisdiction may permit open flame lighting under such restrictions as are necessary to avoid danger of ignition of combustible materials or injury to occupants Any furnishings decorations and stage settings shall be fire retardant treated and must display certificate of proof Local fire authorities in advance of event set-up shall approve all extensive production plans Distance between tables must be equal to or greater than the required aisle width plus 19rdquo for chairs on one or 38rdquo for chairs on both sides It is ultimately the grouprsquos responsibility to ensure that your event complies with all applicable laws including but not limited to fire and safety codes rules and regulations

35

Please contact your CateringEvent Manager for detailed information regarding Fog Machines Lasers etc Back to Resource Information FITNESS CENTER Hilton Fitness by Precorreg offers the essentials for your workout cardio with personal TV screens and headphones free weights water courtesy towels and room to stretch Our Precorreg Fitness Center is located on the 3rd floor with access by room key Hours of Operation Open 24 hours ages 16 and older Back to Resource Information FLAGS Our Banquet Department currently has two United States flags and two Florida State flags in inventory If you require additional flags please discuss rental costs with your CateringEvent Manager Back to Resource Information FLORALFLORIST Please consult your CateringEvent Manager for assistance with a proposal for your special event or for a list of preferred florists Back to Resource Information FREIGHT ELEVATOR The Freight Elevator services the back service hall and ballroom areas form the second level stop Single Freight Elevator with interior dimensions of lt80rdquogtL x lt56rdquogtW x lt84rdquogtH Door measurement of lt42rdquogtW x lt84rdquogtH Back to Resource Information GIFT CERTIFICATES A gift certificate is a wonderful way to reward your attendees staff or sporting event winners Gift certificates are available for purchase through Executive Office and are designated for restaurants lounges and guest room charges Gift certificates are not honored at our retail shops however purchases may be made in certain retail shops and signed to the guest room A gift certificate can be used as a credit to the guest room account Please contact your CateringEvent Manager for further details Back to Resource Information

36

GIFT IDEAS httpwwwhiltontohomecom - The Hilton Serenity Collection httpwwwhiltoncorplogowarecomrep=hilton - Olympic Merchandise httpwwwwaldorfcollection-hotelsathomecomhomehtml - The Waldorf Collection Back to Resource Information GOLF COURSE INFORMATION These Four Golf Courses offers you the very best Scenic fairways rolling greens and beautiful sweeping views The courses are open to the public Transportation for your group can be arranged through your CateringEvent Manager in advance Golf Course Information Clearwater Country Club paulaccctampabayrrcom 525 N Betty Lane Clearwater FL 33755 (727) 446-224

Clearwater Country Club course originally designed by Herbert Strong in 1920 has weathered several redesigns At par 726010 yards from the white tees it remains a short course of average difficulty However the greens are small and the fairways are plagued by sand traps and there is occasional water Only one of the par 5s tops 500 yards The par-4s with one exception are under 400 yards long from the blue tees (6231 yards) The par-3s are varied from long to short This is a semi-private golf course Only soft spikes are allowed The Belleview Biltmore Golf Club belleviewbiltmorecomgolf 1501 Indian Rocks Road Belleair FL 33756-1465 (727) 581-5498 Features 18 championship holes of championship golf Extensively restored to the classic Ross design the course has a reputation for its challenging but also forgiving design For your convenience the Belleview Biltmore Pro Shop carries a complete selection of golf accessories and apparel club and shoe rentals are available to meet the golf attire and shoe requirements Our Golf Professional is happy to assist you with the planning of your groups golfing events The Belleview Biltmore Golf Academy As one of Floridas best playing professionals Bill Shriver has played in four PGA Tour Events the Buy Com Tour and has been named the North Florida PGA Player of the Year in 1999 While directing golf schools in

37

Florida Bill has had the opportunity to compete against and coach professional golfers With the extensive teaching and playing experience of Shriver and McClanan Maser its a winning combination to the Belleview Biltmore Golf Academy The course opens at 700 am daily and tee-times are required Complimentary transportation every hour on the hour to our Golf and Beach Club Innisbrook Golf and Country Club 36750 US Highway 19 North Innisbrook FL 34684-1239 Tel (727) 942-2000

The newly renovated Innisbrook is simply one of Americarsquos most celebrated Florida golf resorts Not only do we consistently receive top accolades ndash including Golf Magazinersquos ldquoTop 100 You Can Playrdquo and Golf Digestrsquos ldquoTop 75 Golf Resorts in Americardquo ndash we also host an annual PGA Tour championship and the LPGA Legend Tourrsquos first major

Wersquore home to four outstanding layouts ndash all designed by the innovative and imaginative architect Lawrence Packard ndash including the top-rated Copperhead course which welcomes the worldrsquos finest players each March when the PGA TOUR visits Innisbrook for the Transitions Championship727) 942-2000

Back to Resource Information GRATUITIES Informally known as tipping in the United States tipping is voluntary Tips are supposed to be rewarded for services performed as well as a supplement to an employees income (gratitude) Recommendations for housekeeping - $100-200 per day Bellman - $100 per bag and discretionary for above and beyond services provided for you Disclosure all gratuities not outlined in the contract are discretionary Back to Resource Information GROUP RESERVATIONS IDENTIFICATION PROGRAM (GRIP) Manage room blocks proactively with automated cross-reference of group registration lists against hotel reservations Automates the process of all reservations booked within or around an associated

group block Reduces exposure to attrition Ability to monitor booking pace No charge ndash itrsquos FREE

Back to Resource Information GROUP CHECK-IN ARRIVALS AND DEPARTURES The Hilton Clearwater Beach has a specially designed group entrance to accommodate the needs of your group It has a porte-cochere and ample room for bus loading and unloading It is also conveniently located near the ballrooms and meeting rooms This

38

area may be reserved and set up for satellite check-in and convention registration depending on your arrival pattern All coach arrivals will be directed to the group entrance as the front entrance becomes easily congested and large movements can be more efficiently accommodated at the group entrance Your guests will be asked to remit credit or a cash deposit upon arrival for their incidental charges unless we have agreed to accept a letter of guarantee from your organization and it is on file at time of check-in If your guests are arriving via group transportation and an arrival manifest has been supplied we will be happy to have all of the rooms assigned in advance and key packets prepared If your guests will be arriving at scattered times throughout the day with no transportation arrangements made or arrival manifest we will assign rooms on a first-come first-serve basis Back to Resource Information GUEST LIST MANAGER An on-line tool provided by Hilton to group customers that allows them to manage their grouprsquos reservations on-line and provides on-line guest list information Back to Resource Information GUEST ROOMS The hotelrsquos current bedding breakdown is as follows 185 King 231 QueenDoubles Florida state law and local enforcement of national fire codes mandate that there is a maximum of four guests per room (adultschildren) Hilton is pleased to present ldquoThe Serenity Collectionrdquo todayrsquos premier bedding package including pillow top mattress and luxury linens Did you enjoy your nightrsquos sleep Visit wwwpacificcoastcom to order your own Serenity bed Back to Resource Information GUEST ROOM DELIVERIES Bell Services delivers non-food or packaged deliveries to the guest rooms The charge for deliveries is as follows under the door - $200 per envelope and deliveries inside the room - $300 for the first item amp $100 for each additional item Back to Resource Information

39

GUEST SERVICE HOTLINE Guests with specific needs or requests may pick up a house phone and dial extension ldquo55rdquo for the Hilton hotline Our banquet hotline is ldquo156rdquo for banquet needs or requests Hilton reservation hotline 1-800-753-3954 Dial ldquo0rdquo for any other requests and our hotel operator will direct you to the appropriate hotel contact Back to Resource Information HAIR SALON Sharmaines Salon amp Day Spa 483 Mandalay Avenue Suite 206 Clearwater Beach FL 33767 Phone (727) 447-2025 infosharmainescom Hours of Operation Mon 9-4 Tues 9-6 Wed Thu Fri 9-8 Sat 9-6 Sun 10-3

Salon South Beach 781 Bayway Boulevard Clearwater Beach FL 33767 Phone (727) 444-4551 Salonsouthbeachcom Hours of Operations Tues ndash Sat 9-5

Back to Resource Information HEAT HEAT (Hilton Environmental Analysis and Tracking) is our internal measurement system to collect analyze and track environmental and social performance at our property as well as our brands globally In so doing we are able to integrate sustainability as a core performance metric and drive economic and social returns Your CateringEvent Manager can share detailed information Back to Resource Information HOSPITALITY DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks can be located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next dayrsquos use Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information

40

HOTEL FACTSHISTORY The following is a fact sheet for the Hilton Clearwater Beach Location Clearwater Beach FL Address 400 Mandalay Avenue Telephone 727 461 3222 Facsimile 727-461-0610 Reservations 1-800-HILTONS Website Hiltonclearwaterbeachcom Managed By Hilton Corp Opened 1980 Renovated 2008 Back to Resource Information HOTEL MAP Attendees may receive a map in their key packet when they arrive at the hotel Your CateringEvent Manager can customize the map for your guests to state your group name and show locations and directions for your special functions at $200 each Back to Resource Information HOUSEKEEPING Daily housekeeping services which consists of general cleaning take place between 800 am and 600 pm Should one of your guests require special times of service requests may be made directly with Housekeeping or your CateringEvents Manager The suggested housekeeping gratuity is $100 per day Some groups may have the gratuity rate predetermined in the contract and billed to the master account Each guest room is provided with several special service amenities either at no charge or for a nominal fee These items include an iron and ironing board coffee makers hairdryers in-room safe bathshower amenities and extra pillows Additional bedding available for children cribs and roll-aways Please note there is a maximum of four persons (including children) allowed per room Turn-down services include Daily Exchanging of Linens and Towels amp Turning-down bedding Back to Resource Information IN CONJUNCTION WITH (ICWrsquoS) Any group hosting an In-Conjunction With Event is solely responsible for all charges and activities The hosting convention must authorize all arrangements for meeting space assignments food beverage etc Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space and separate billing are subject to credit approval

41

All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all ICWrsquos should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the Catering Department to set up food beverage and billing arrangements Back to Resource Information INDEMNIFICATION To the extent permitted by law you agree to protect indemnify defend and hold harmless the Hotel Hilton and the Owner and their respective employees and agents against all claims losses or damages to persons or property governmental charges or fines and costs (including reasonable attorneyrsquos fees) arising out of or connected with your function except those claims arising out of the sole negligence or willful misconduct of the hotel Back to Resource Information IN-ROOM DINING Our In-room Dining is open Sunday-Thursday 630 am-1100 pm Friday and Saturday 630 am-1200 am for breakfast lunch dinner snacks and beverage service We are happy to offer convenient doorknob ordering for breakfast service In-Room Dining can be reached at extension 148 in-house A variety of amenities are also available through room service Room service gratuity is 18 and is posted automatically on all checks There is also a delivery fee of $300 per order Back to Resource Information INTERPRETATIONTRANSLATION SERVICES International Technical Translators (727) 461-3437 1180 NE Cleveland St Clearwater FL Back to Resource Information INTERNET SERVICES The Hilton Clearwater Beach provides numerous Internet Services Ibahn is our Internet Service Provider for all guestsrsquo networks and will answer any questions concerning your system Back to Resource Information

42

KEY CARDS Please contact your CateringEvent Manager if you would like keys to any of your meeting office or hospitality rooms If you wish to have a lock changed there will be a $25000 charge per doorper room and you may be required to sign a hold harmless agreement (Customized) KEY CARDS Please contact your CateringEvent Manager if you would like custom keys for your group They are an excellent way to market your organization Back to Resource Information KEY HOTEL CONTACTS The Executive Managing Committee consists of the following people General Manager Bob Walters ext 104 Director of Food amp Beverage George Bentley ext 181 Director of Finance Tommy Lewis ext 121 Director of Rooms Mike Morris ext 195 Director of Engineering Todd Isbell ext 185 Director of Sales and Marketing Joanna Patterson ext 111 Back to Resource Information KOSHER We offer a variety of Kosher Meals to our guests These meals are prepared for us and are ldquoGlatt Kosherrdquo Please ask your CateringEvent Manager for kosher suggestions Back to Resource Information LAUNDRYVALET ndash SEE DRY CLEANING Hilton Clearwater Beach offers coin operated laundry area on the 3rd floor open 24 hours with key access Complete laundry services are also available by dialing extension 153 in-house Garments picked up prior to 900 am are returned to guests by 600 pm the same evening Garments picked up after 900 am will be returned the following day by 600 pm Please note that there is no service on the following Holidays Memorial Day July 4 Labor Day Thanksgiving Day Christmas Day and New Yearrsquos Day Back to Resource Information LIMOUSINE SERVICES Arrangements may be made to have a group VIP transported by our hotel limousine or town car or through an outside service Execucar at wwwexecucarcom is our preferred service and can be reached at 888-479-8545 Our valet department can also arrange limousine transfers and can be reached at ext 154 Super Shuttle can be arranged in advance for transportation back and forth from the airports

43

Juliersquos Limousine 17116 US 19 North Clearwater FL 33764 727-538-5113 Fax 727-538-5113 Julieslimocom

Execucar- Tampa Bay 11901 30th Court North Tampa Bay FL 33716 Tel 888-479-8545 wwwexecucar-tbcom

Back to Resource Information LINEN SELECTION A variety of table linens are available for your various functions If you desire specialty linen or would like quotes on theme-coordinated linens and chair covers please consult your CateringEvent Manager Linen colors White or Ivory Back to Resource Information LIQUOR LAWS The State of Florida has strict liquor laws that must be followed by the Hilton Clearwater Beach Because the hotel is only licensed-authorized to sell and serve alcoholic beverages that were purchased by the Hilton Clearwater Beach no group may bring in their own alcohol to be served in meeting rooms public areas and on our beach The legal drinking age in Florida is 21 Your CateringEvent Manager may provide a copy of some of the applicable State of Florida liquor laws upon request Back to Resource Information LOAD-INLOADOUT (PRODUCTION DEacuteCOR AND STAGING) Please refer to the Production Resource Guide Back to Resource Information LOADING DOCK THERE IS NO LOADING DOCK AT THE HOTEL Special arrangements must be made for all palletized or large shipments The loading area is located in the back drive The hours of operation are from 700 am-700 pm No deliveries or load-inload out between the hours of 700 pm and 600am Please refer to The Exhibit Resource guide for details Clearance to Service Elevator 42rdquoWx56rdquoDx84rdquoH Back to Resource Information

44

LOCAL INFORMATION Busch Gardens - 33 MI - E Captain Memos Pirate Cruise 2 MI SE City Center - 3 MI - E

Clearwater Marina - 02 MI - E Clearwater Marine Aquarium - 1 MI - E Phillies Spring Training - 8 MI - NE

Back to Resource Information LOST AND FOUND It is the policy of Hilton Hotels Corporation to make every effort to return any found property to its rightful owner All found property in the hotel will be recorded stored and disposed of whether it is found in a guestroom public space or any other area of your hotel We will make every attempt to determine the legitimate owner and return the found property If the owner cannot be determined within ninety days (or other time period specified by local law) the found property will be disposed of in accordance with the state law If no local or state law exists or these agencies decline involvement the property shall be returned to the finder This policy does not apply to minor items found on the property such as a toothbrush ladies hosiery cigarettes etc Back to Resource Information LUGGAGE STORAGE Based upon availability a banquetmeeting room may be set aside to store hand carry luggage for individuals leaving later in the day It is requested that the travel staff supervise these items as they will be stored at your own risk Back to Resource Information MANAGER ON DUTY (MOD) For your convenience a manager on duty is available 24 hours a day 7 days a week and can be accessed via the guest service hotline at extension 55 Back to Resource Information MAIL SERVICES Stamps are for sale with our Clearwater Provision Company and can offer basic mailshipping services If you have a large number of items that need to be mailed or require shipping materials we suggest our shipping and receiving department The Clearwater Provision Company Monday - Sunday 7am-9pm Dial - 177 They are located right off of the lobby Complete mail services amp materials

The United States Post Office The Marina 45 Causeway Blvd 727-449-0604 830am ndash 400pm M-F CLOSED Saturday and Sunday

Back to Resource Information

45

MASTER ACCOUNTS See Sales Agreement Back to Resource Information MEDICAL FACILITIESSERVICES Medical Services facilities nearby Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000 3 miles from Hotel Back to Resource Information MEETING ROOM CAPACITIES Please refer to Meeting Space diagram and chart on pages 4 5 amp 6 or consult your CateringEvent Manager Back to Resource Information MEETING ROOM DELIVERIES For small exhibits when a drayage company is not being used standard boxes or packages to and from the exhibit area will be delivered by the hotel bell staff for a charge of $300 itemper move Back to Resource Information MEETING ROOM RENTAL Please contact your Sales Manager or CateringEvents Manager for Meeting Room Rental details Back to Resource Information MEETING ROOM SET STANDARD Standard meeting rooms include the following items

bull Banquet or classroom tables and chairs bull Linens bull Pads and pens bull Ice water bull Lectern

Basic meeting room set up is complimentary Depending upon the extent of the setup requirements additional charges may be incurred Please contact your CateringEvent Manager for miscellaneouselectrical charge price sheets All meeting rooms are set non-smoking Back to Resource Information

46

MUSICMUSICIANS The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to secure the best local national and international talents Please contact your CateringEvent Manager for assistance in booking entertainment Clearwater Beach requests that outdoor entertainment begins no earlier than 1100am and ends no later than 1100pm Back to Resource Information NEWSPAPERSPUBLICATIONS Newspapers available in our Clearwater Provision Company store are USA Today St Pete Times Weekend St Pete Times They are delivered to the Clearwater Provision Company store at 700am daily The USA Today is delivered to guest rooms Monday-Friday Back to Resource Information OFFICE EQUIPMENTSUPPLIES The in-house Business Center is 24 hour self service area that offers 2 computer workstations fax machine and printer A complete range of services including rental of computer systems copier machines facsimile machines can be arranged with our in house AV company Secretarial support photocopying word processing services fax transmissions can be arranged through your catering and event managers Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested For large quick printing or copying jobs we recommend calling UPS Store

140 Island Way Clearwater FL 33767

Cross Streets Between Windward Psge and Dory Psge (727) 446-0660 Fax (727) 446-5586 Back to Resource Information OFF PREMISE CATERING Please contact your CateringEvents Manager for details Back to Resource Information

47

Please contact your CateringEvents Manager for details PACKAGE ROOM

Back to Resource Information PARKING The Hilton Clearwater Beach offers self-parking at $500 per day event parking at $300 We also offer valet parking at the rate of $1400 per day If you are planning a large movement or delivery of rental cars for a specific group event or activity please advise your CateringEvent Manager so that specific parking may be reserved Back to Resource Information PERSONALIZED GROUP WEB PAGE POG is a personalized web page for your attendees to book reservations directly online Available at all Hilton Family properties Customize with your program Customize with your logo No charge ndash itrsquos FREE

Back to Resource Information PETS (POLICY) Service animals are always welcome and must be accompanied Hilton Clearwater Beach does not allow pets on the premises however there are Pet Boarding Facilities in the area aVIP 1242 Cleveland Street Clearwater Florida (727) 446-6700 averyimportantpetcom

A Pets Place of Clearwater Inc 410 South Pegasus Ave Clearwater FL 33765 Phone 727-608-4629 apetsplaceofclwcom

Back to Resource Information PHOTOGRAPHY CVS is located within 1 block from the Hotel Services include film developing one hour developing and photo enlarging

467 Mandalay Ave Clearwater FL (727) 447-6429

Kimberley Photography LLC is a company that can also provide photography services for all occasions special events weddings and groups

Kimberley Photography LLC (727) 543-9723 Kimberlykimberly-Photographycom

Back to Resource Information

48

PIANOS The Hilton Clearwater Beach has 1 piano for use in the foyer Our piano can be provided in our meeting room however it is recommended that they be tuned prior to each use The tuning fee is $15000 and requires advance notice Please note that there is an additional labor fee if you request a piano to be placed on top of portable staging Our piano cannot be placed outside or on one of our covered decks If your group requires additional pianos or pianos in outdooralternate locations your CateringEvent Manager can rent them from an outside source Back to Resource Information POOLS

bull Two heated beachside pools and a Jacuzzi bull Lounge chairs provided at no charge bull Kids activities and crafts daily at poolside bull Free pool and beach towels for use during your stay bull Beach club shop with everything from sunscreen to ice cream to sun glasses bull Sand Bar amp Grill offering poolside food and beverages for lunch and dinner

weather permitting open daily 11 am to sunset Back to Resource Information PORTERAGE Porterage services can be arranged at $400 per person on arrival andor $400 per person on departure Arrivals bags will be tagged and delivered to rooms Departure services a letter will be issued informing persons on times for when luggage will be picked up Luggage is to be left just inside door Back to Resource Information POST-CONVENTION MEETING We encourage our customers to meet with our General Manager during or after the meeting to provide and review feedback Your Event Manager will coordinate a convenient time Back to Resource Information POST EVENT REPORT For meetings and conventions with more than 100 rooms on peak night your Event Manager will complete a Post Event Report This report details room pick-up and food and beverage revenues Back to Resource Information

49

POSTING OF EVENTS Event posting is placed daily on the tv monitors in your guest room as well as in the meeting space and lobby Back to Resource Information PRE-CONVENTION MEETING In order to introduce our clients to the key contacts of the hotel we would like to arrange a pre-convention meeting a day or two prior to your main group arrival Please advise your CateringEvent Manager as to who will attend from your organization and what a convenient time would be for this meeting (time ranges from 30 minutes to one hour) Please note that for smaller groups a smaller more personalized meeting may be set up involving key operational department heads Back to Resource Information PRINTING SERVICESFASTSIGNS of CLEARWATER Manager Mike Lucke 17948 US Hwy 19N Clearwater FL 33764 (P) 727-797-1177 (F) 727-799-9480 249fastsignscom

Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl (727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm Sunday 1200pm-600pm

Back to Resource Information PRODUCTION GUIDELINES Your Event Manager will provide you with the hotelrsquos Production Resource Guide Back to Resource Information PUBLIC TRANSPORTATION The Clearwater Jolley Trolley historic trolley service from Sand Key North and South Beach and the Island Estates every 30 minutes Hours of operation Sunday-Thursday 1000am-100pm Friday-Saturday 1000am-1100pm httpwwwclearwaterjolleytrolleycom Fare price passes and trolley maps can be obtained in our Provision Store located on the second floor All fare classifications are valid on the Jolley Trolley and PSTA system-wide network Passes are interchangeable between the two service providers Back to Resource Information

50

PYROTECHNICS Groups are strictly prohibited from engaging in any activity or activities on Hotel property or possessing or bringing any materials or items to the Hotel and the Hotel property which involve or contain or constitute directly or indirectly (i) any form or type of pyrotechnics fireworks flares flames or other flammable or explosive materials or items or (ii) any Hazardous Substances The term ldquoHazardous Substancesrdquo includes but is not limited to any and all substances (whether solid liquid or gas) (i) defined listed or otherwise classified as pollutants hazardous wastes or words of similar meaning or regulatory effect under any present or future Laws or (ii) that may have a negative impact on human health or the environment including but not limited to petroleum and petroleum products asbestos and asbestos-containing materials polychlorinated biphenyls lead radon radioactivity materials flammable and explosives Back to Resource Information RADIOSPAGERSNEXTELS We are willing to assist you in obtaining walkie-talkie radios andor Nextels for use during your program Please consult your CateringEvent Manager for assistance Back to Resource Information RECYCLING

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information REGISTRATION ASSISTANCE If additional staffing is needed for your activity or hospitality desk please consult with your CateringEvent Manager Registration attendants are easily scheduled with sufficient notice Back to Resource Information REGISTRATION DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks are located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next days use

51

Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information RESERVATIONS RAPID RESERVATIONS AUTOMATED PROCESSING INPUT AND DELIVERY SYSTEM Expedited reservation processing straight from your rooming list into our system Eliminates dual entry process Accurate and efficient reservations Supports 3rd Party Clearinghouses No charge ndash itrsquos FREE

Back to Resource Information RESTAURANTSLOUNGES There are a variety of Restaurants and Lounges within walking distance from the Hilton Clearwater Beach There are even more just a short distance away from Subway to Gourmet Clearwater Beach has it covered Please contact your EventCatering Manager for a detailed list Back to Resource Information RESTAURANT RESERVATIONS Reservations are strongly recommended for all restaurants in the hotel and in Clearwater Beach whether it is for a table of four or a dine-around for 250 Please contact our valetbell stand at 153154 Back to Resource Information RESTROOMS Public restrooms are located in the following areas Lobby Level ndash Adjacent to Reflections Restaurant Lobby Level ndash Meeting space foyer southeast corner of the Hotel Outdoor Ground Level ndash West end of hotel next to beach services desk Outdoor Ground Level- Extension to the Sandbar facilities poolside Back to Resource Information RESUMES Please contact your CateringEvents Manager Back to Resource Information

52

ROBES 2 light-weight cotton robes are provided in all Guest Rooms Additional robes are available upon request and for purchase Back to Resource Information ROPESSTANCHIONS Ropes and Stanchions bull Pairs of stanchions with connecting rope For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information SAFESSAFE DEPOSIT BOXES For your convenience all guest rooms have an in-room Safe located in the wardrobe closet Back to Resource Information SECURITY If required in our sole judgment in order to maintain adequate security measures in light of the size andor nature of your function you will provide at your expense security personnel supplied by a reputable licensed guard or security agency doing business in the city or county in which we are located which agency will be subject to our approval Such security personnel may not carry weapons Your catering and event managers can assist in locating security for hire Back to Resource Information SHIPPING AND RECEIVING Packages for functions may be delivered to the hotel up to three (3) days prior to the eventconvention Arrangements must be made through your CateringEvent Manager for storage Please note that the hotel storage facilities are extremely limited Please do not ship valuables We cannot be responsible for contents Please contact your CateringEvent Manager for pricing and storage arrangements When shipping materials to the hotel please include the following information on all packages to insure proper delivery and storage Conference Name Event Dates Client Guest Name

53

Hold for Arrival (arrival date) Attention ltyour cateringevent contactgt Hotel Name Address City State ZIP Phone Fax Number of packages in that shipment We also recommend that you have a packing slip both inside and outside of each package Guests will be responsible for the packing and return of all packages Receiving handling and shipping charges may apply No COD packages will be accepted The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC) Shipping from the Hilton The Hilton Clearwater Beach utilizes FedEx and US Postal Service for our shipping needs Please see your CateringEvents Manager for pick-up and delivery schedules A Freight-Forwarding Form should be obtained from your CateringEvent Manager and completely filled out for shipping Back to Resource Information SHOPPING There are many shops within walking distance from the Hilton Clearwater Beach Countryside Mall with more traditional stores and shopping is located 20 minutes away Please contact the Bell Stand for directions Back to Resource Information SIGNAGEBANNERS In order to maintain a quality image for all Hotel guests there are a few things we ask of you during your stay Only professionally printed signage is allowed in the meetingconvention areas These signs can be used with easels or in sign stands No handwritten signs or flipcharts are allowed outside the meeting rooms No banners can be hung along the walls of the Public Areas Banners may be hung from the skirting of the hospitality desks and at outdoor functions Hotel personnel must provide the labor to hang the signs at a fee of $45 - $75 each In addition nothing is to be placed over exit doors or located to conceal or obscure any exit Back to Resource Information

54

SITE INSPECTIONPRE-PLANNING Site Inspections can be coordinated with a Sales Manager or CateringEvents Manager Back to Resource Information SMOKING The Hilton Clearwater Beach is 100 smoke-free anywhere inside the hotel The Smokerrsquos Oasis is located on the Lobby Level outside of the South East Corner of the Hotel Back to Resource Information SOUND SYSTEM Some hotel meeting rooms and ballrooms have a basic sound system Please contact your CateringEvent Manager with questions There may be fees assessed for certain hookups as well as hourly labor charges Anchor systems or supplemental systems will be required for all outdoor locations Please make note of the hotelrsquos noise curfews No sound system functions can take place outdoors before 800 am and all outdoor evening functions must end no later than 1100 pm Back to Resource Information SPECIAL MEAL REQUESTS Please consult with your CateringEvent Manager for any special meal requests The Hilton Clearwater Beach Executive Chef is pleased to accommodate your requests to the best of his abilities Back to Resource Information SPORT Sustainable Property Operations Results Tracking SPORT is an integrated performance based system built into our HEAT system that looks at all of the key focus areas in terms of sustainability and operational best practices Your CateringEvent Manager can share detailed information Back to Resource Information STORAGE Storage for your advance boxes and convention supplies is quite limited at the Hilton Clearwater Beach If you are anticipating shipping a large volume of materials we suggest you consult your CateringEvent Manager as soon as possible to reserve a room or plan to utilize an area in your office or hospitality room set up Hotel cannot provide security If shipping valuables please make arrangements to hire and pay for outside security Back to Resource Information

55

SUITES Please refer to the Suites Section on Page 3 Back to Resource Information SUSTAINABILITY Mission Statement Hilton Worldwide will manage our business through a lens of sustainability to benefit this generation and those that follow Through action and innovation we will lead our industry in projects and programs that

bull Enhance the guest experience bull Engage our employees bull Improve operational efficiency bull Advance building design bull Strengthen our partnerships bull Serve our communities bull Protect our global environment bull Enrich our Family of Hotels

Back to Resource Information TAXES The current Florida State Tax is 7 The current Pinellas County Bed Tax is 5 All goods and services are subject to state tax including but not limited to food beverage labor and gratuities Back to Resource Information TAXICABS For the city of Clearwater Beach there are a total of taxi companies available to our guests The Hilton Clearwater Beach recommends Yellowcab at 727 799 2222 The standard rate for transfers from the Tampa International Airport to the Hilton Clearwater Beach is approximately $5000one way plus gratuity Back to Resource Information TELEPHONESTELECOMMUNICATIONS The following types of telephones are available for guests meeting and convention service and administrative staff Please advise your event and catering managers if you need the use of a phone for your program Dial ldquo9rdquo line

bull Used for in-house local and toll-free calls only Price is $5000++ per day

56

Dedicated Analog Phone Line The installation fee is $10000 plus tax plus price of all calls DID lines can be used for Long Distance minimal PC and fax can work as well DID Lines The following are enhancements that can be added to a DID Line Ibahn wireless connections $2500 per day or (20) connections at $22500 Hard wired connections $7500 per day Broadband Access ndash please contact your event service or catering manager Guest Room Calls Type of Call Instructions Rates Direct Dial-Bill to Room EMERGENCY 9+911 No Charge Room to Room No Charge Local 9+Number $100 connecting fee plus local rate 8008888xx toll free 9+1+Number $100 connecting fee plus local rate Long Distance 9+1+Number $100 connecting fee plus local rate ATampT Operator assisted International 9+011+CC+CC+Number $100 connecting fee plus ATampT Operator assisted rate (by country) Local Long Distance and International Calls will be billed to your account if the phone rings more than (7) times connect with voice message or the other person picks up Applicable Taxes will be added Rates subject to change You may obtain free rate information at any time by dialing 9+00 and ask the ATampT Operator for the rate of an Operator Assisted Call Hilton subscribes to ATampT Long Distance and Operator Services You have the right to reach other long distance carriers from the telephone and you may do so by dialing the access code provided by that carrier Voice Mail Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out To hear messages if the red light is flashing on your guest room telephone 1 Lift the receiver 2 Press MESSAGE key 3 Follow recorded instructions Should you require assistance while using Voice Mail simply press the ldquordquo key at any time

57

Video Teleconferencing We have video conferencing equipment - can be installed in all public space rooms Back to Resource Information TENTS Please contact your CateringEvent Manager regarding rental of small tents Large tents can be installed at the Hilton Clearwater Beach Tents are provided by US Tent US Tent Rental Inc 2006 72 nd Drive East Sarasota FL 34243 (941) 727-3311 ustentrentalcom Back to Resource Information THEME PARTIES The Hilton Clearwater Beach is proud to present a complete package of signature theme parties Please discuss themes with your CateringEvent Manager and ask for a copy of our latest and most popular menus and productions Back to Resource Information TOURSSIGHTSEEING Please contact your CateringEvents Manager for details on Tours and Sightseeing excursions in Clearwater Beach Back to Resource Information TUXEDOSFORMAL WEAR If you are anticipating a large delivery of tuxedos on site please advise your CateringEvent Manager in advance The following companies offer tuxedo rentals Menrsquos Warehouse 2719 Gulf to Bay Boulevard Clearwater FL 33759-4951 (727) 726-2262 menswearhousecom

Deolindas Tailoring amp Alterations 514 Park Street Clearwater FL 33756-5405 (727) 442-0045 deolindacom

Back to Resource Information

58

VOICE MAIL All guest rooms have a voice mail message service Group voice mails may be left however please note that this process is time consuming as each room number needs to be programmed individually Therefore labor fees may be assessed Please discuss any specific requests with your CateringEvent Manager Back to Resource Information WEATHER Depending on the season the weather at Clearwater Beach varies from a low of 50rsquo degrees to a high of 92 degrees Before visiting Clearwater Beach we recommend that guests check the local listings to determine the weather conditions Back to Resource Information WHEELCHAIRS If a guest requires a wheelchair we can arrange a rental for them at their own expense If a guest requests that we rent a wheelchair please note that we can coordinate the rental but will be unable to cover the expense The following companies have wheelchairs beach wheelchairs andor scooters for rent Fun Ride Rentals 400 Mandalay Ave Clearwater Beach FL 33767 (727) 519-3008 Hours of operation Monday ndash Saturday 1000am-Sunset Sunday 1100am-Sunset Back to Resource Information WIRED PAYMENT If you would like to have payment wired please notify your CateringEvent Manager and instructions will be faxed to you Back to Resource Information

59

WORSHIP SERVICES The following is a list of nearby locations Baptist Skycrest Baptist Church 125 N Belcher Road Clearwater FL 33765 (727) 791-7107 skycrestfamilyorg Catholic St Brendanrsquos Catholic Church 245 Dory Passage Clearwater Beach FL 33767 (727) 443-5485 stbrendancatholicorg

Christian Central Christian Church 1200 Keene Road South Clearwater Florida 33756 (727) 446-0988 clearwaterdisciplesorg

Jehovahrsquos Witness Jehovahs Witnesses Clearwater Congregation 1745 Weston Drive Clearwater FL 33755 (727) 442-9266 watchtowerorg Jewish Temple Bnai Israel 1685 South Belcher Road Clearwater FL 33764-6594 (727) 532-3829 templebnaiisraelclworg Lutheran St Paulrsquos Lutheran Church 407 South Saturn Avenue Clearwater FL 33755-6597 (727) 446-7718 stpaulsclearwaterorg

Methodist First United Methodist Church 411 Turner Street Clearwater FL 33756-5328 (727) 446-5955 fumc-clwcom Mormon Church of Jesus Christ of LDS 1740 North Highland Avenue Clearwater FL 33755-2104 (727) 446-9320 cofchristorg Pentecostal Bridge of Love Ministries 1329 North Highland Avenue Clearwater FL 33755-3416 (727) 445-9660

Protestant Holy Trinity Episcopal Church 3200 North McMullen Booth Road Clearwater FL 33761-2009 (727) 796-5514 holytrinityclworg

Back to Resource Information ZIP-OUT CHECKOUT With Zip Checkout your room folio is at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 150 to Checkout Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Back to Resource Information

60

FORMS

bull CREDIT CARD AUTHORIZATION

bull CREDIT APPLICATION

bull MISCELLANEOUS REQUEST FORM

bull PLANNING CHECKLIST

HILTON CLEARWATER BEACH

CREDIT CARD PAYMENT AUTHORIZATION FORM Please complete all areas below Incomplete requests may be rejected This form must be received at least 5 business days prior to the Check-In or by specified date in Event Contract to ensure acceptance of the credit card to be charged Do not send completed form by email FAX COMPLETED FORM TO [INSERT FAX ] ATTN ________________________________ HOTEL USE ONLY Date _____________________________ Guest Group Name Check-In Event Date Name of PersonGroup Making Reservation Phone Authorized Amount Approval Code Date CARDHOLDER - Please complete the following section and signdate below Cardholder Name as it Appears on Credit Card Cardholder Billing Address City State Zip Daytime Business Telephone Evening Telephone Credit Card Number Expiration Date Credit Card Type (Circle one) VisaMasterCard American Express Discover JCB Diners Club Credit Card Issuing Bank Name Bank Phone Number (from back of your credit card) I agree to cover the following categories of charges (Please circle) All Charges Room amp Tax Food amp Beverage Retail Recreation I agree to cover the above categories of charges up to a Maximum Amount of $ __________________ DIRECT BILL ACCOUNT PAYMENTS ONLY Name on InvoiceStatement _______ ______ Date on InvoiceStatement InvoiceStatement Number _________________________ ______________ Authorized Amount $_______________________ Note Charges for room and tax group deposits or direct bill account payments will be charged to your credit card immediately Any incidental charges circled above will be charged at the time of check-out Amount to be immediately charged to credit card for room and taxes or deposit $______________ Final Balance Billed to Credit Card (hotel use only) $_______________ By signing below you authorize the hotel to charge your credit card immediately for the amount indicated above up to the ldquoMaximum Amountrdquo indicated above You further acknowledge that if ldquoall chargesrdquo has been selected then all guestgroup related charges (less Deposit) will be charged to the above card number at the time of check-out or event conclusion Cardholder Signature Date

HOTEL NAME Hilton Clearwater Beach Resort SALES OFFICE (727) 298-1493 ADDRESS 400 Mandalay Avenue FAX (727) 461-1768

Clearwater Beach FL 33767 MAIN LINE (727) 461-3222

CREDIT APPLICATION Confidential Information

Name of Company Requesting Direct Billing

Address Telephone

City State CT Zip Dun amp Bradstreet Number Rating

Listed in Name of Group Name

Inclusive Booking Dates Group Contact Telephone

Address Fax

City Windsor State CT Zip DIRECT BILLING HAS BEEN REQUESTED AS INDICATED 1 Guest Room Accounts All charges for specified guests - provide list Room and tax only for specified guests - provide list 2 Catering All cateringbanquet charges 3 Miscellaneous Provide list BANK REFERENCES Bank Name Contact Full Address City State Zip Telephone Account ABA HOTEL REFERENCES (Most Recent History) Hotel Name Dates

Full Address Telephone City State Zip Hotel Name Dates

Full Address Telephone City State Zip AGREEMENT amp RELEASE I (We) agree if credit is extended to pay the amount due upon receipt of the first statement In accordance with the Privacy Act Freedom of Information Act the Fair Credit Reporting Act and any similar federal state or local statutory or common laws or regulations I (We) expressly authorize the above-named references any credit reporting agency any law enforcement agency (federalstatelocal) and any person or entity with knowledge of information relevant to this request for credit to release this information to the hotel (together with its owners partners parent subsidiaries and affiliates and their officers directors agents and employees ldquoHotelrdquo) and Hotel to request obtain and use such information as it sees fit I (We) hereby agree to release indemnify defend and hold harmless Hotel and any all other persons or entities including without limitation those providing information from any and all liability for losses claims injuries liabilities and damages of whatever kind or nature whether known or unknown including without limitation those based upon defamation invasion of privacy and rights of publicity and personality which may at any time arise or accrue to me (us) or my (our) heirs successors parents subsidiaries assigns officers directors employees agents or other persons or entities claiming by or through us on account of provision of such information or reliance on such information or on other information gathered pursuant thereto and hereto I (We) hereby authorize this Credit Application and release to be shown and delivered to such persons with a copy of this Credit Application and release to be as valid as the original

Authorized Signature _________________________________________________________ Date _______________________

DO NOT WRITE BELOW THIS LINE -- FOR OFFICE USE ONLY Estimated Amount of Charges -- To be Completed by Originator

Rooms $ Credit Approved By CateringBanquet $ Date Meeting Room Rental $ Credit Limit $ Other $ Credit Denied

Total $ Advance Deposit Required $ Deposit Received $ File Sales Rep M amp C Rep Catering Rep

(Always Attach Copy of Contract)

MISCELLANEOUS SERVICES REQUEST FORM

Return form to

INTERNET CONNECTIONS

Description Daily Price Quantity Description Start Date

End Date

Total Days Selected Subtotal

iBAHN Wireless Connection $2500 1 $000 iBAHN Environment (20 Connections) $25000 1 $000 iBAHN Hard Wired Connection $7500 1 $000

TOTAL INTERNET REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

PHONE LINES

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

Dial 9 Line $5000 1 $000 Dedicated Analog Phone Line $10000 1 $000

TOTAL PHONE LINE REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

BANNERS

Description Hanging Fee Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

8 Feet or Less $4500 1 $000 9 Fee or More $7500 1 $000

TOTAL BANNER REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

ELECTRICAL

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

60 Amp Power Drop $20000 1 $000 120 Amp Power Drop $30000 1 $000 220 Amp - 3 Phase Contact your CSM 1

(Smaller items such as extension cords and power strips will be billed through PSAV) TOTAL ELECTRICAL REQUEST

$000

(Total includes 21 Service Charge amp 7 Tax)

KEYS amp LOCKS

Description Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

4 Keys or Less Complimentary 1 $000 Additional Keys $500 1 $000 Lock Change $15000 1 $000

(Keys not returned will result in a $2500 per key charge) Total Key amp Lock Charges

$000

(Total includes 21 Service Charge amp 7 Tax)

PAYMENT INFORMATION Total Charges $000 Please charge total to my Master Account Guest Room Check (Must be received prior to event) Credit Card Ex Date Name as it Appears on the Card By my signature I certify that I am authorized to obligate myself or my company for the above expenses

SIGNATURE

Planning Checklist CHECKLIST BY DUE DATE Date Task

EM to provide POG Rapid and GLM instructions (At 1 year out or prior to registration opening)

EM to forward application for Credit (1 year out)

EM to send weekly pu reports starting 8 weeks prior to cut-off (Individual Call-In Only)

Client to return completed Credit application (6 months out)

EM to provide confirmation numbers to Client within 3 days of receiving rooming list

EM to send cut-off letter 1 week prior to cut-off (All Blocks)

EM to forward Hold Harmless Agreement to ClientVendors (45 days out) Client to provide Rooming List to EM (at cut-off)

Client to send FampB menus and Meeting Room Sets to EM (30 days out)

Client to return Hold Harmless and Proof of Insurance (20 days out)

EM to complete Resume and send to client for final approval (15 days out)

Client will communicate VIP Staff amp Sub-block needs (Date to be prior housing opening)

EM to confirm all space contracted (at time of turnover) Updated Program to Hotel by Client (Contracted date) EM to send menursquos to Client

EM to send BEOrsquos to Client for Review (within 5 business day of receiving)

Client to forward all Changes to EM (within 2 business day receiving BEOrsquos) Pre-Con amp Post-Con DatesTimes established

EM to confirmforward concessions to Client (compsairport transfersupgradesparking) (at cut-off)

EM to forward outstanding Resume questions to Client (30 to 20 days out) Client to return Resume items to EM (20 to 15 days out)

Client to approve Resume before distributed to Staff (14 to 11 days out)

EM to establish time for Master Account Review while On-Site (30 to days out) Client return signed letter prior to cut-off (All Blocks) Client to assign concessions (30 to 20 days out)

  • Hilton Clearwater Beach
  • Meeting amp Event Resource Guide
  • Hilton Clearwater Beach
  • 400 Mandalay Avenue
  • Clearwater Beach Florida 33767
  • Hiltoncom
  • Hiltonclearwaterbeachcom
    • Table of Contents
    • Guest Rooms
    • Suites
      • Clearwater Beach Club
        • RESOURCE INFORMATION
        • A
        • Advertising Opportunities
        • Affiliates
        • Airline Information
        • Amenities
        • Americans with Disabilities Act (ADA)
        • AudioVisual
        • Automated Teller Machines
        • B
        • Baby-Sitting Services
        • Balloons
        • Banks
        • Banquet Beverage Selection
        • Banquet Curfews
        • Banquet Equipment
        • Banquet Menu Selection
        • Banquet Terms and Conditions
        • Bell Services
        • Billing
        • Box Lunches
        • Business Center
        • BusBus Companies
        • C
        • Car Rental Agencies
        • Cash Paid Outs
        • Cash Paying Guests
        • Changing FacilitiesDay Use
        • Check Cashing Privileges
        • Check-In and Checkout
        • Coffee Maker
        • Concierge
        • Credit Cards
        • Credit Policy
        • Currency Exchange
        • D
        • Decorations
        • Destination Management Companies (DMC)
        • Deposits
        • Diagrams
        • Dietary Requirements
        • Doctors on Call
        • Drug Stores
        • Dry Cleaning
        • E
        • eEvents
        • Electrical
        • Elevators
        • Emergency Procedures
        • Entertainment
        • Environmental Commitment
        • Executive Meeting Packages
        • Exhibits
        • F
        • Fax Machines
        • Fax Numbers
        • Fire Codes
        • Fitness Center
        • Flags
        • FloralFlorist
        • Freight Elevator
        • G
        • Gift Certificates
        • Gift Ideas
        • Golf Course Information
        • Gratuities
        • Group Reservations Identification Program (GRIP)
        • Group Check-In Arrival and Departures
        • Guest List Manager
        • Guest Rooms
        • Guest Room Deliveries
        • Guest Service Hotline
        • H
        • Hair Salon
        • Heat
        • Hospitality Desks
        • Hotel FactsHistory
        • Hotel Map
        • Housekeeping
        • I
        • In Conjunction With (ICWrsquos)
        • Indemnification
        • In-Room Dining
        • InterpretationTranslation Services
        • Internet Services
        • J
        • K
        • Key Cards
        • Key Hotel Contacts
        • Kosher
        • L
        • LaundryValet
        • Limousine Services
        • Linen Selection
        • Liquor Laws
        • Load-InLoad Outs (Production Decor amp Staging)
        • Loading Dock
        • Local Information
        • Lost and Found
        • Luggage Storage
        • M
        • Manager on Duty (MOD)
        • Mail Services
        • Master Accounts
        • Medical FacilitiesServices
        • Meeting Room Capacities
        • Meeting Room Deliveries
        • Meeting Room Rental
        • Meeting Room Set Standard
        • MusicMusicians
        • N
        • NewspapersPublications
        • O
        • Office EquipmentSupplies
        • Off Premise Catering
        • P
        • Package Room
        • Parking
        • Personalized Group Web Page
        • Pets (policies)
        • Photography
        • Pianos
        • Pools
        • Post-Convention Meeting
        • Post Event Report
        • Posting of Events
        • Pre-Convention Meeting
        • Printing Services
        • Production Guidelines
        • Public Transportation
        • Pyrotechnics
        • Q
        • R
        • RadiosPagersNextels
        • Recycling
        • Registration Assistance
        • Registration Desks
        • Reservations (RAPID)
        • RestaurantsLounges
        • Restaurant Reservations
        • Restrooms
        • Resumes
        • Robes
        • RopesStanchions
        • S
        • SafesSafety Deposit Boxes
        • Security
        • Shipping and Receiving
        • Shopping
        • SignageBanners
        • Site InspectionPre-planning
        • Smoking
        • Sound System
        • Special Meal Requests
        • Storage
        • Suites
        • Sustainability
        • T
        • Taxes
        • Taxicabs
        • TelephonesTelecommunications
        • Tents
        • Theme Parties
        • ToursSightseeing
        • TuxedoFormalwear
        • U
        • V
        • Voice Mail
        • W
        • Weather
        • Wheelchairs
        • Wired Payment
        • Worship Services
        • X
        • Y
        • Z
        • Zip-Out Checkout
        • AFFILIATES
        • AIRLINE INFORMATION
        • AMENITIES
        • AMERICANS WITH DISABILITIES (ADA)
        • AUDIOVISUAL
        • AUTOMATED TELLER MACHINES
        • BABY-SITTING SERVICES
        • BALLOONS
        • BANKS
        • BANQUET BEVERAGE SELECTION
        • BANQUET EQUIPMENT
        • BANQUET MENU SELECTION
        • STANDARD BANQUET TERMS AND CONDITIONS
        • BELL SERVICES
        • BILLING
        • BOX LUNCHES
        • BUSINESS CENTER
          • Jolley Trolley Transportation
            • CAR RENTAL AGENCIES
            • CASH PAID OUTS
            • CASH PAYING GUESTS
            • CHANGING FACILITIESDAY USE
            • CHECK-IN AND CHECKOUT
              • Early Departure
              • Late Departure
              • Satellite Check-In
              • Zip Checkout
              • Kiosks
                • CONCIERGE
                • CREDIT CARDS
                • CREDIT POLICY
                • CURRENCY EXCHANGE
                  • Del Sol of Clearwater
                    • 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039
                      • DECORATIONS
                      • DESTINATION MANAGEMENT COMPANIES (DMC)
                      • DEPOSITS
                      • DIAGRAMS
                      • DIETARY REQUIREMENTS
                      • DIRECTIONS TO THE HOTEL
                      • DOCTORS ON CALL
                      • DRY-CLEANING ndash See LaundryValet
                      • ELECTRICAL
                      • ELEVATORS
                      • EMERGENCY PROCEDURES
                      • ENTERTAINMENT
                      • EXECUTIVE MEETING PACKAGES
                      • The Hilton Approach To Online Meeting Planning
                      • FAX MACHINES
                      • FAX NUMBERS
                      • FIRE CODES
                      • FITNESS CENTER
                      • FLAGS
                      • FLORALFLORIST
                      • FREIGHT ELEVATOR
                      • GIFT IDEAS
                      • GOLF COURSE INFORMATION
                        • Golf Course Information
                          • GRATUITIES
                          • Group Reservations Identification Program (GRIP)
                          • GROUP CHECK-IN ARRIVALS AND DEPARTURES
                          • GUEST ROOMS
                          • GUEST ROOM DELIVERIES
                          • GUEST SERVICE HOTLINE
                          • HAIR SALON
                          • HOSPITALITY DESKS
                          • HOTEL FACTSHISTORY
                          • HOTEL MAP
                          • HOUSEKEEPING
                          • IN CONJUNCTION WITH (ICWrsquos)
                          • IN-ROOM DINING
                          • INTERPRETATIONTRANSLATION SERVICES
                          • INTERNET SERVICES
                          • KEY CARDS
                            • (Customized) KEY CARDS
                              • KEY HOTEL CONTACTS
                              • KOSHER
                              • LAUNDRYVALET ndash See Dry Cleaning
                              • LIMOUSINE SERVICES
                              • LINEN SELECTION
                              • LIQUOR LAWS
                              • LOAD-INLOADOUT (Production Deacutecor and Staging)
                              • LOADING DOCK
                              • LOCAL INFORMATION
                              • LOST AND FOUND
                              • LUGGAGE STORAGE
                              • MANAGER ON DUTY (MOD)
                              • MAIL SERVICES
                              • MASTER ACCOUNTS
                              • MEDICAL FACILITIESSERVICES
                              • MEETING ROOM CAPACITIES
                              • MEETING ROOM DELIVERIES
                              • MEETING ROOM RENTAL
                              • MUSICMUSICIANS
                              • NEWSPAPERSPUBLICATIONS
                              • OFFICE EQUIPMENTSUPPLIES
                              • Please contact your CateringEvents Manager for details
                              • PARKING
                              • PERSONALized GROUP WEB PAGE
                              • PETS (Policy)
                              • PIANOS
                              • POST-CONVENTION MEETING
                              • POST EVENT REPORT
                              • POSTING OF EVENTS
                              • PRE-CONVENTION MEETING
                              • PRINTING SERVICES
                              • PRODUCTION GUIDELINES
                              • PUBLIC TRANSPORTATION
                              • PYROTECHNICS
                              • RADIOSPAGERSNEXTELS
                              • RECYCLING
                              • REGISTRATION ASSISTANCE
                              • REGISTRATION DESKS
                              • RESERVATIONS RAPID Reservations Automated Processing Input and Delivery System
                              • RESTAURANTSLOUNGES
                              • RESTAURANT RESERVATIONS
                              • RESTROOMS
                              • RESUMES
                              • ROPESSTANCHIONS
                              • SAFESSAFE DEPOSIT BOXES
                              • SECURITY
                              • SHIPPING AND RECEIVING
                                • Shipping from the Hilton
                                  • SHOPPING
                                  • SIGNAGEBANNERS
                                  • SITE INSPECTIONPRE-PLANNING
                                  • SMOKING
                                  • SOUND SYSTEM
                                  • SPECIAL MEAL REQUESTS
                                  • SPORT
                                  • STORAGE
                                  • SUITES
                                  • Sustainability
                                  • TAXES
                                  • TAXICABS
                                  • TELEPHONESTELECOMMUNICATIONS
                                    • Dial ldquo9rdquo line
                                    • Dedicated Analog Phone Line
                                    • DID Lines
                                      • Type of Call Instructions Rates
                                        • Video Teleconferencing
                                          • TENTS
                                          • THEME PARTIES
                                          • TOURSSIGHTSEEING
                                          • TUXEDOSFORMAL WEAR
                                          • VOICE MAIL
                                          • WEATHER
                                          • WHEELCHAIRS
                                          • WIRED PAYMENT
                                          • WORSHIP SERVICES
                                          • ZIP-OUT CHECKOUT
                                          • Hilton Clearwater Beach
                                          • Credit Card Payment Authorization Form
Page 16: Hilton Clearwater Beach Meeting & Event Resource Guide

16

S SafesSafety Deposit Boxes Security Shipping and Receiving Shopping SignageBanners Site InspectionPre-planning Smoking Sound System Special Meal Requests Sport Storage Suites Sustainability T Taxes Taxicabs TelephonesTelecommunications Tents Theme Parties ToursSightseeing TuxedoFormalwear U V Voice Mail W Weather Wheelchairs Wired Payment Worship Services X Y Z Zip-Out Checkout

17

ADVERTISING OPPORTUNITIES The hotel offers groups and their affiliatersquos opportunities to sponsoradvertise during the specified dates of the meetingexhibit Your Event Services manager will provide detailed information and can discuss other ideas not listed below Logo products eg keycards cocktail napkins to go lunch boxes etc Video Channel Plasma Screens BannersSignage

Back to Resource Information AFFILIATES Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space will work directly with our Event Services Department All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all affiliates should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the CateringEvent Services Department to set up food beverage and billing arrangements Back to Resource Information AIRLINE INFORMATION Airport Information The nearest airport is the Tampa International Airport located 20 miles approximately 30-35 minutes from Hilton Clearwater Beach wwwtampaairportcom

Airline Handled By Airside

Ticketing amp

Baggage Claim

Curbside Check-in Phone

Air Canada

E RED N (888) 247-2262

Air Tran

A RED Y (800) AIRTRAN

Air Wisconsin

F BLUE Y (920) 739-5123

American

F BLUE Y (800) 433-7300

18

Atlantic Southeast

Airlines Delta E BLUE N (800) 221-1212

British Airways

F RED N (800) 247-9297

Cape Air

Continental A RED Y (800) 525-0280

Cayman Airways

F RED N (800) 422-9626

COMAIR

Delta E BLUE Y (800) 221-1212

Continental Airlines

A RED Y (800) 525-0280

Continental Connection

Continental A RED Y (800) 525-0280

Continental Express

Continental A RED Y (800) 525-0280

Delta Air Lines

E BLUE Y (800) 221-1212

Freedom Airlines

Delta E BLUE N (800) 221-1212

Frontier

Continental C RED N (800) 432-1359

Gulfstream International

Continental A RED Y (800) 525-0280

Jet Blue

A BLUE Y (800) 538-2583

KLM

E BLUE Y (800) 225-2525

Spirit C RED N (800) 452-2022

19

Midwest Airlines

Republic Airways

US Airways F BLUE Y (800) 428-4322

Southwest Airlines

C RED Y (800) 435-9792

Spirit Airlines

C RED N (800) 772-7117

Sun Country Airlines

(seasonal) Delta E BLUE N (800) 359-6786

United

E RED Y (800) 241-6522

US Airways

F BLUE Y (800) 428-4322

WestJet

F RED N (800) 538-5696

Back to Resource Information

20

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left Super Shuttle provides door-to-door airport shuttle transportation throughout the United States wwwsupershuttlecom AMENITIES The Room Service department is happy to service your group gift and amenity needs You may choose from the list of amenities below or advise your CateringEvent Manager of your specific preferences or budgeting guidelines All amenity pricing excludes state sales tax gratuity and delivery fee Room service gratuity is currently 18 For a standard delivery the fee is $300 Back to Resource Information AMERICANS WITH DISABILITIES (ADA) The Hotel represents that the Hotel facilities being rented or reserved by you including guest rooms common areas and transportation services are and will be in substantial compliance with applicable public accommodation obligations under the Americans with Disabilities Act You agree that one week in advance of your event you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space You agree that you will be responsible for the procurement and payment of all charges for any and all auxiliary aids We will upon your request furnish you with the names of businesses you can contact to obtain these aids You also agree to be responsible for compliance with the ADA in the set up and conduct of meetings for your event Back to Resource Information AUDIOVISUAL We have chosen Presentation Services as our Event Technologies provider They share our dedication to customer service and have the technical expertise to meet your audio visual needs They may be reached at 727-446-7741 Back to Resource Information AUTOMATED TELLER MACHINES There is an ATM conveniently located on the lobby level by the Executive Meeting Room There is also an ATM located right across the street at the Suntrust Bank Back to Resource Information

21

BABY-SITTING SERVICES The following childcare companies are licensed bonded insured and CPR trained Parents should arrange directly with the company selected None of the babysitting agencies are affiliated with the hotel and as such the hotel is not responsible for the services rendered by these agencies The fees for babysitting services vary by vendor and holiday rates may also apply Direct payment is required to the vendor No room charges or master billing for babysitting services is permitted Nannies who care wwwnannieswhocarecom 1-866-931-1333 Back to Resource Information BALLOONS There is a $2500 clean up fee for the use of helium balloons We do not allow helium balloons outside on our deck due to environmental concerns All helium tanks must be in an approved safety stand or cart There must be prior written approval for the use of all displays andor decorations proposed by guest Please see the Banquet Event Order (BEO) for other specific contractual information Back to Resource Information BANKS Southtrust Bank 130 Island Way Clearwater Beach FL (727) 441-8467 Southtrustcom Mon-Thurs 9am ndash 4pm

Fifth Third Bank 100 Island Way Clearwater FL (727) 449-1311 53com Mon-Fri 9am - 5pm

Bank of America 122 Island Way Clearwater FL (727) 447-3928 Bankofamericacom Mon-Thurs 9am ndash 4pm

Friday 9am ndash 6pm Friday 9am ndash 6pm SunTrust 423 Mandalay Avenue Clearwater FL 33767 727-447-0058 Suntrustcom Mon-Thurs 9am ndash 4pm Friday 9am ndash 6pm Back to Resource Information BANQUET BEVERAGE SELECTION The Hilton Clearwater Beach offers a choice of standard and premium beverages on banquet bars The following is a list of beverages currently offered by our beverage department for banquets As the availability of some of the items vary this list may or may not be complete and is subject to change Specialty items are available upon request

22

All banquet bars serve wines by the glass domestic and imported beers soft drinks juices mineral water and non-alcoholic beers and wines Blended drinks and champagne by the glass are available upon request Back to Resource Information BANQUET CURFEWS There is an outdoor function curfew of 1100 pm In accordance with State of Florida liquor laws all alcoholic beverage sales will begin at 1100am and conclude at 200am Back to Resource Information BANQUET EQUIPMENT Items in our banquet inventory are for your use at no additional charge Any equipment requested not in inventory which have associated costs will be passed on to your group For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information BANQUET MENU SELECTION We request that banquet menus room arrangements and other details pertinent to your convention be submitted to your CateringEvent Manager 30 days prior to your conference date We are happy to custom design menu proposals for your group and assist in selecting the proper menu items and program arrangements to ensure a successful event Specialty and theme parties may be designed to meet your particular needs Special meal requests can be accommodated Please advise your CateringEvent Manager in advance with any special dietary requirements Back to Resource Information

23

STANDARD BANQUET TERMS AND CONDITIONS 1 ASSIGNMENTCONFIRMATION OF FUNCTION SPACE The function space assigned indicates the space is tentatively being held and will be held on a definite basis upon signing of the Event Order (ldquoEOrdquo) The terms and conditions of any group sales or catering sales agreement previously signed regarding this event remain in force and the EO is intended to provide specific functionevent information in support of the original agreement If for any reason the function space reserved is not available for your event you agree that we may substitute space of appropriate size and comparable quality for your event If you plan to print or publish the assigned space please contact us first to confirm the room assignment 2 GUARANTEE OF ANTICIPATED REVENUE At least 72 hours (3 business days) before your event you must inform us in writing of the exact number of people who will attend your event The arrangements set forth on the reserve side of your EO will serve as the final arrangements for your event The services products fees etc as noted will be provided at the time of your event and you will be charged based on the event guarantee that you give us or the number of people indicated at the time you signed the sales agreement or the EO whichever is greater We will not undertake to serve more than 3 more than this guaranteed minimum 3 LABOR CHARGE If the guaranteed number for your event is less than 25 persons we will add a $7500 labor charge to your account This will be used to cover our costs of the event and will not be distributed as a service charge or gratuity to our employees working at your event 4 OVERTIME You agree to begin your event promptly at the scheduled start time and agree to have your guests invitees and other persons vacate the designated event space at the end time indicated on the final EO You further agree to reimburse us for any overtime wage payments or other expense incurred by us because of your failure to comply with these regulations 5 GRATUITY amp SERVICE CHARGE 21 of the food and beverage total plus applicable state or local tax will be added to your account as a gratuity and fully distributed to servers and where applicable bussers andor bartenders assigned to the Event 6 PRICE INCREASES There may be increases in prices due to unforeseen changes in market conditions at the time of your event We will communicate these increases to you in advance We will require written confirmation that you agree to pay these increased prices Alternatively we at our option may in such event make reasonable substitutions in menus and you agree to accept such substitutions 7 SET UP CHARGES Should extensive meeting room set-ups or elaborate staging be required there will be a set-up charge to cover Hotel costs and additional labor If equipment is necessary that exceeds Hotelrsquos inventory then you agree to pay for the cost of renting this additional equipment You agree to indemnify us for any damage caused to any Hotel property as a result of drayage related to your event whether caused by you your agents employees or contractors

24

8 OUTSIDE FOOD AND BEVERAGE Due to state law you may not bring into the Hotel alcoholic beverages You must obtain prior approval from us before you bring in any food or non-alcoholic beverages from outside sources A Hold Harmless Agreement and Liability Insurance are required if food or beverage products not purchased and served by Hotel staff are brought in for consumption by your guests Service fees will apply to any outside food or beverage served in our function space regardless if Hotel labor is required 9 AUXILIARY AIDS The Hotel represents and you acknowledge that the Hotel facilities being rented for you including guest rooms common areas and transportation services will be in compliance with our public accommodation requirements under the Americans with Disabilities Act You agree that you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space at least two weeks prior to your event You agree to pay all charges associated with the provision of such aids by the Hotel 10 PROMOTIONAL CONSIDERATIONS We have the right to review and approve any advertisements or promotional materials in connection with your function which specifically reference the Hilton name or logo Hilton does not offer or accept any terms or conditions which provide commissions rebates HHonors points or other forms of compensation related to revenue for food beverage room or equipment rental 11 CANCELLATION You may cancel this Agreement only upon giving written notice to us The parties agree and understand that in the event of a cancellation our actual damages would be difficult to determine Therefore you agree to pay the liquidated damages outlined in your sales agreement if any or the guarantee amount as set forth in paragraph 2 whichever is greater As products and services must be purchased and scheduled in advance notification seven (7) business days or less before the event will require all charges (including labor and service fees rentals and applicable taxes) for the final guarantee or contracted number of guests will be charged Additional damages may be owed for cancellation of your sleeping room contract 12 CONDUCT OF EVENT Group agrees to comply with all applicable federal state and local laws including health and safety codes and federal anti-terrorism laws and regulations including compliance with the provisions of 29 CFR part 470 and our rules copies of which are available from the hotelrsquos sales department Group agrees to cooperate with Hotel and any relevant governmental authority to ensure compliance with such laws You assume full responsibility for the conduct of all persons in attendance at your event and for any damage done to any part of our premises during the time of your event Should you require any rigging services for this event all such services must be arranged through the in-house AV provider or the Hotel and you will be responsible for all costs associated therewith Back to Resource Information

25

BELL SERVICES Our bell services department is responsible for the movement of your luggage and the delivery of all non-food and beverage amenities and golf bag handlingstorage Porterage charges will be set forth in your contract The current rate is $400 per person plus state tax and is subject to change Departure notices and bag pulls should be coordinated with your CateringEvent Manager Back to Resource Information BILLING Should you require a master account for billing purposes please complete and return our credit application Upon approval master accounts will be assigned per your instructions Please be sure to advise your CateringEvent Manager in advance for any specific instructions on how you would like your bill organized We recommend on-site daily review with the Group Billing Coordinator Back to Resource Information Back to Resource Information BOX LUNCHES Box lunches are available through the banquet department We can help you create your own customized lunch If you wish to order box lunches for your group your CateringEvent Manager will arrange the order for you and provide delivery to your specified location on the property Back to Resource Information BUSINESS CENTER Whatever your business needs are they can all be accommodated through our in-house Business Center Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested In order to address your specific grouprsquos needs please refer to the Business Center or discuss them with your CateringEvent Manager Whether you require a fully operational office setup on property or various limited services the Business Center is designed with everyonersquos needs in mind Business hours are 24 hours

26

For large quick printing or copying jobs we recommend calling Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl(727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm

Kinkos Copies Fedexcom 23250 US 19 North Clearwater FL (727) 726-5888 Monday-Sunday 24 hour operation

Sunday 1200pm-600pm Fastsigns 17948 US 19 North Clearwater FL (727)-797-1177 249fastsignscom Monday-Saturday 830am-530pm Back to Resource Information BUSBUS COMPANIES Martz First Class Coach 4783 37th Street North St Petersburg FL 33714 800-282-8020 or 727-526-9086 Fax 727-522-5548

Jolley Trolley Transportation wwwthejolleytrolleycom 483 Mandalay Avenue Clearwater (727) 445-1200

Back to Resource Information CAR RENTAL AGENCIES Following are the three Hilton Clearwater Beach preferred companies their locations and contact numbers Hertz Rent-A-Car 800-654-3011 Local phone number 727-517-2665 Locations 1201 Gulf Blvd Clearwater Beach FL Hours Mon-Fri 900 am-500 pm Sat 900 am-100 pm Sun CLOSED

Avis Rent-A-Car 800-321-3712 Local phone number 727-442-4119 Locations 801 Cleveland Street Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-300 pm Sun 900 am-100 pm

Budget Rent-A-Car 800-527-0700 Local phone number 727-669-3773 Locations 28880 US 19N Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-400 pm Sun 900 am-100 pm

Enterprise Rent-A-Car 800-261-7331 Local phone number 727-446-1125 Locations 1200 Court Street Clearwater FL Hours Mon-Fri 730 am-6 pm Sat 900 am-1200 pm Sun Closed

Back to Resource Information CASH PAID OUTS Please contact your CateringEvent manager for specific cash paid out information Back to Resource Information CASH PAYING GUESTS In the event a hotel guest does not have a major credit card to secure hisher room the Hilton Clearwater Beach will require full payment in advance for room and tax charges In addition there will be a $7500 per day refundable deposit for incidental charges If the guest does not wish to establish credit for incidental charges the guest room phone will be restricted to room-to-room calls All room folio charges from the Food and Beverage outlets and movie charges will also be restricted Back to Resource Information CHANGING FACILITIESDAY USE Please contact your CateringEvent Manager regarding our changing facility located on the third floor This facility includes 1 Full Bathroom furnished with towels and toiletries and a changing area There may be a half-day rate charged The hours of guest room availability for day use will depend on occupancy of the hotel Back to Resource Information CHECK CASHING PRIVILEGES Gold and Diamond member guests may cash checks up to $5000 at the Front Office The check must be imprinted with the guestrsquos name and address and made out to Hilton Clearwater Beach Identification may be required Back to Resource Information CHECK-IN AND CHECKOUT Hotel check-in is 400 pm and check-out is 1100 am (All guests arriving before 400pm will be accommodated as rooms become available Our Guest Service Department can arrange to check luggage for those guests arriving early when rooms are not available and for guests attending functions on departure day)

28

Early Departure Your guests will have the opportunity to confirm their departure date at check-in Once this departure date has been confirmed there will be an early departure fee assessed in the event the guest departs prior to their confirmed departure date Late Departure Late checkouts are available upon request and subject to availability Please contact the Front Desk directly to discuss availability and associated fees Satellite Check-In Satellite check-in is available The following conditions must be met in order to be eligible for consideration arrival manifest provided 14 days in advance of major arrival The success of a satellite check-in is very dependant on the hotels occupancy the evening before and flow of your arrival manifest Your CateringEvent Manager will be able to discuss these issues in more detail to determine if this is the correct solution for your arrival Zip Checkout With zip checkout your room folio is provided at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 50 to check-out Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Kiosks The Hilton Clearwater Beach offers Kiosk check-in and checkout as a convenience to our guests Our kiosks are user friendly and accept credit or HHonors cards Guests are able to retrieve room keys at check-in and a printed folio at checkout Back to Resource Information COFFEE MAKER All of our guest rooms provide coffeemaker with free gourmet coffee and tea Back to Resource Information CONCIERGE Our knowledgeable ConciergeBell Staff takes pride in meeting guestrsquos needs Please contact the Concierge for assistance with transportation activities restaurants or additional special needs The ConciergeBell Staff are located on the Ground Level daily from 600 am to 1100 pm After hours please contact the Front Desk Back to Resource Information CREDIT CARDS The Hilton Clearwater Beach accepts most major credit cards including American Express Discover Visa Master Card amp Diners Club Back to Resource Information

29

CREDIT POLICY Unless you have established credit in advance with us you will pay the entire contract price in cash or by certified check at least three business days prior to your function or by personal bank check two weeks prior to your function If you would like to establish credit please contact your CateringEvent Manager Back to Resource Information CURRENCY EXCHANGE Del Sol of Clearwater 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039 Back to Resource Information DECORATIONS Please contact your CateringEvent Manager for a description of items available as well as complete party package menus We are happy to suggest ideas on novel favors souvenir menus printed programs creative ice carvings theme food presentations and room accent decor and specialty linens We are not responsible for any loss or damage to property belonging to you or your attendees and do not maintain insurance covering it All displays andor decorations will be subject to our written approval and we reserve the right to contract and charge for hotel staff to provide the labor for any installations or removals of such Back to Resource Information DESTINATION MANAGEMENT COMPANIES (DMC) Preferred vendors that have successfully worked with the hotel are listed below for your reference

(813) 600-5763 office (813) 315-6379 fax 4302 Henderson Boulevard Suite 107 Tampa FL 33629 wwweventionsflcom

Destination Tampa Bay 651 Channelside Drive Suite 207 Cruise Terminal 2 (1st Floor Lobby) Tampa FL 33602 Phone 813-514-0770 Fax 813-514-0773

Back to Resource Information

30

DEPOSITS Required group Cash Deposits are outlined in your sales contract Cash Deposits may be made at anytime throughout your stay and placed to your master account balance Full pre-payment of room and tax is required for guests not wishing to utilize a credit card upon check-in Back to Resource Information DIAGRAMS Diagrams are available on our website or contact your CateringEvent Manager Back to Resource Information DIETARY REQUIREMENTS Our Chef will provide meals for your attendees with special dietary requirements Please advise your CateringEvent Manager if a special meal is required Back to Resource Information DIRECTIONS TO THE HOTEL

From The North Take I-75 South to 275 South Exit onto Highway 60 West toward Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The South Take I-275 North to Roosevelt Blvd West to Bayside Bridge turning right (going North) Turn left on Highway 60 Gulf to Bay At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The East Take I-4 West to I-275 South to Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left

Back to Resource Information DOCTORS ON CALL Please contact Guest Service for a list of Doctors on Call by dialing extension 153 Back to Resource Information

31

DRUG STORES CVS Pharmacy 467 Mandalay Ave Clearwater Beach FL Tel 727-447-6429

Walgreens 660 S Gulfview Blvd Clearwater Beach FL 33767 (727) 443-2393

Back to Resource Information DRY-CLEANING ndash SEE LAUNDRYVALET Laundry services are available by dialing extension 153 Monday thru Saturday garments picked up prior to 900 am are returned to guests by 600 pm the same evening Closed Sundays amp Holidays Back to Resource Information eEVENTS Hilton Familyrsquos online booking channel for small groups and meetings Back to Resource Information ELECTRICAL The Engineering Department provides assistance with all your mechanical and electrical needs Please contact your CateringEvent Manager if you require an electrical services request form to secure additional power andor labor services All requests for power requirements are to be communicated to your CateringEvent Manager A complete production package is also available through your CateringConvention Services Manager Please see forms for pricing and ordering Back to Resource Information ELEVATORS The hotel has 5 guest elevators located in 3 areas the main entrance and lobby area and 2 elevators in banquet foyer area All elevators access the 9 floors of the hotel Back to Resource Information EMERGENCY PROCEDURES The Hilton Clearwater Beach is fully prepared to handle different types of situations to assist our guests The following is information on our emergency procedures bull The hotel internal emergency number is 0 or 911

bull The hotel has an emergency response team 24 hours a day In the event of an emergency calling the emergency number 0 will initiate the appropriate response

bull Paramedics Fire Department and the Police Department are all located approximately 3 to 5 minutes from the hotel

32

bull Our Security Department as well as a small number of other employees are trained in CPR and First Aid

bull Emergency evacuation routes and procedures are located on the inside of all guest room doors

Nearest Emergency Room Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Nearest Hospital Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Back to Resource Information

ENTERTAINMENT The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to assure satisfaction and secure the best local national and international talents The city requests that outdoor entertainment begin no earlier than 1000 am and end no later than 1100 pm Please contact your CateringEvent Manager for assistance in booking entertainment Back to Resource Information ENVIRONMENTAL COMMITMENT At Hilton Hotels Corporation protecting the Environment is a top priority Responsible environmental activity is good for both our business and the community Hilton has developed a comprehensive company-wide policy to promote business practices that help preserve the environment We provide guidelines for all of our facilities and our goals are to ldquoReduce ndash Reuse ndash Recyclerdquo as much as we can Help us to preserve the remarkable habitats and beautiful beaches that surround the Hilton Clearwater Beach The hotel is committed to safeguarding our environment through consistent water conservation energy efficiency waste reduction and clean air practices We invite you to join in our Be Green initiative and experience the many ways in which we are giving back to our planet including

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information

33

EXECUTIVE MEETING PACKAGES THE HILTON APPROACH TO ONLINE MEETING PLANNING Let the Hilton Clearwater Beach whisk you and your guests away to the shores of the Gulf of Mexico and allow the typical hassles of event planning melt away Enjoy a quick easy hassle-free experience when you take advantage of our new e-Events service and plan your entire meeting from one easy-to-use website A simple click of the mouse will allow you to book blocks of 5 to 25 rooms take care of food and beverage services reserve av equipment or choose a venue Once reserved rooms may be paid for separately by each group member or by one person This online tool is just one of the many ways the Hilton Clearwater Beach Resort will ensure success for your Small Group Event Book now with e-Events and allow the typical corporate settings to yield to swaying palms brilliant white sand and warm ocean breezes

bull One-stop shopping for 5 - 25 guest rooms per night food amp beverage and function space

bull Simple price quotes and online contract bull No phone calls or negotiations necessary bull Instant confirmation bull 247 access to up-to-the-minute information bull View and manage reservation details for your attendees bull Book rooms directly for your guests

After you book take advantage of other tools designed to make your Small Group Event easy Create a Personalized Group Web Page where you can publish details above your meeting agenda Use Guest List Manager to view print or download your attendee list and review current room reservations For groups requiring more than 25 guestrooms please click here for an Online Request for Proposal Back to Resource Information EXHIBITS Please request the hotelrsquos Exhibit Resource Guide from your Event Services Manager Back to Resource Information FAX MACHINES Business Center or Front Desk will be able to assist with your fax needs Back to Resource Information FAX NUMBERS For Guests (727) 461-0610 CateringConvention Services office (727) 461-1768 Sales office (727) 446-1583 Reservations office (727) 446-2904 Back to Resource Information

34

FIRE CODES The following are a few general regulations that typically fall under local fire authoritiesrsquo specifications They should be considered when planning and coordinating space decorations etc in the ballrooms and meeting rooms as well as all other applicable laws codes and regulations Where exits are not immediately accessible from an open floor area safe and continuous passageways aisles or corridors shall be maintained leading directly to every exit and shall be so arranged as to provide convenient access for each occupant to at least two exits by separate ways of travel The aisle needs to be as wide as or wider than the exit to which they are leading There will not be any setup permitted in front of any exit doors Staggering of dining tables is not permitted All room sets must be in compliance with the local Fire Department regulations pertaining to occupancy load mandatory aisles and ceiling clearance fire exits Any event which has vehicle displays fog machines fueled cooking demonstrations laser exhibits (including tabletop) or extensive productions with staging and props must have a certified permit from the local Fire Marshall All associated fees for permits floor plan approval and stand-by fire watch are your responsibility and final approved copies must be received at least three days prior to the event Every required exit exit access or exit discharge shall be continuously maintained free of all obstructions or impediments to full instant use of fire or other emergency No furnishings decorations or other objects shall be placed so as to obstruct exits access thereto egress there from or visibility thereof Hangings or draperies shall not be placed over exit doors or otherwise located as to conceal or obscure any exit Mirrors shall not be placed on exit doors Mirrors shall not be placed in or adjacent to any exit in such a manner as to confuse the direction of the exit No open flame devices shall be used in any meeting rooms When necessary for ceremonial or religious purposes the fire marshal having jurisdiction may permit open flame lighting under such restrictions as are necessary to avoid danger of ignition of combustible materials or injury to occupants Any furnishings decorations and stage settings shall be fire retardant treated and must display certificate of proof Local fire authorities in advance of event set-up shall approve all extensive production plans Distance between tables must be equal to or greater than the required aisle width plus 19rdquo for chairs on one or 38rdquo for chairs on both sides It is ultimately the grouprsquos responsibility to ensure that your event complies with all applicable laws including but not limited to fire and safety codes rules and regulations

35

Please contact your CateringEvent Manager for detailed information regarding Fog Machines Lasers etc Back to Resource Information FITNESS CENTER Hilton Fitness by Precorreg offers the essentials for your workout cardio with personal TV screens and headphones free weights water courtesy towels and room to stretch Our Precorreg Fitness Center is located on the 3rd floor with access by room key Hours of Operation Open 24 hours ages 16 and older Back to Resource Information FLAGS Our Banquet Department currently has two United States flags and two Florida State flags in inventory If you require additional flags please discuss rental costs with your CateringEvent Manager Back to Resource Information FLORALFLORIST Please consult your CateringEvent Manager for assistance with a proposal for your special event or for a list of preferred florists Back to Resource Information FREIGHT ELEVATOR The Freight Elevator services the back service hall and ballroom areas form the second level stop Single Freight Elevator with interior dimensions of lt80rdquogtL x lt56rdquogtW x lt84rdquogtH Door measurement of lt42rdquogtW x lt84rdquogtH Back to Resource Information GIFT CERTIFICATES A gift certificate is a wonderful way to reward your attendees staff or sporting event winners Gift certificates are available for purchase through Executive Office and are designated for restaurants lounges and guest room charges Gift certificates are not honored at our retail shops however purchases may be made in certain retail shops and signed to the guest room A gift certificate can be used as a credit to the guest room account Please contact your CateringEvent Manager for further details Back to Resource Information

36

GIFT IDEAS httpwwwhiltontohomecom - The Hilton Serenity Collection httpwwwhiltoncorplogowarecomrep=hilton - Olympic Merchandise httpwwwwaldorfcollection-hotelsathomecomhomehtml - The Waldorf Collection Back to Resource Information GOLF COURSE INFORMATION These Four Golf Courses offers you the very best Scenic fairways rolling greens and beautiful sweeping views The courses are open to the public Transportation for your group can be arranged through your CateringEvent Manager in advance Golf Course Information Clearwater Country Club paulaccctampabayrrcom 525 N Betty Lane Clearwater FL 33755 (727) 446-224

Clearwater Country Club course originally designed by Herbert Strong in 1920 has weathered several redesigns At par 726010 yards from the white tees it remains a short course of average difficulty However the greens are small and the fairways are plagued by sand traps and there is occasional water Only one of the par 5s tops 500 yards The par-4s with one exception are under 400 yards long from the blue tees (6231 yards) The par-3s are varied from long to short This is a semi-private golf course Only soft spikes are allowed The Belleview Biltmore Golf Club belleviewbiltmorecomgolf 1501 Indian Rocks Road Belleair FL 33756-1465 (727) 581-5498 Features 18 championship holes of championship golf Extensively restored to the classic Ross design the course has a reputation for its challenging but also forgiving design For your convenience the Belleview Biltmore Pro Shop carries a complete selection of golf accessories and apparel club and shoe rentals are available to meet the golf attire and shoe requirements Our Golf Professional is happy to assist you with the planning of your groups golfing events The Belleview Biltmore Golf Academy As one of Floridas best playing professionals Bill Shriver has played in four PGA Tour Events the Buy Com Tour and has been named the North Florida PGA Player of the Year in 1999 While directing golf schools in

37

Florida Bill has had the opportunity to compete against and coach professional golfers With the extensive teaching and playing experience of Shriver and McClanan Maser its a winning combination to the Belleview Biltmore Golf Academy The course opens at 700 am daily and tee-times are required Complimentary transportation every hour on the hour to our Golf and Beach Club Innisbrook Golf and Country Club 36750 US Highway 19 North Innisbrook FL 34684-1239 Tel (727) 942-2000

The newly renovated Innisbrook is simply one of Americarsquos most celebrated Florida golf resorts Not only do we consistently receive top accolades ndash including Golf Magazinersquos ldquoTop 100 You Can Playrdquo and Golf Digestrsquos ldquoTop 75 Golf Resorts in Americardquo ndash we also host an annual PGA Tour championship and the LPGA Legend Tourrsquos first major

Wersquore home to four outstanding layouts ndash all designed by the innovative and imaginative architect Lawrence Packard ndash including the top-rated Copperhead course which welcomes the worldrsquos finest players each March when the PGA TOUR visits Innisbrook for the Transitions Championship727) 942-2000

Back to Resource Information GRATUITIES Informally known as tipping in the United States tipping is voluntary Tips are supposed to be rewarded for services performed as well as a supplement to an employees income (gratitude) Recommendations for housekeeping - $100-200 per day Bellman - $100 per bag and discretionary for above and beyond services provided for you Disclosure all gratuities not outlined in the contract are discretionary Back to Resource Information GROUP RESERVATIONS IDENTIFICATION PROGRAM (GRIP) Manage room blocks proactively with automated cross-reference of group registration lists against hotel reservations Automates the process of all reservations booked within or around an associated

group block Reduces exposure to attrition Ability to monitor booking pace No charge ndash itrsquos FREE

Back to Resource Information GROUP CHECK-IN ARRIVALS AND DEPARTURES The Hilton Clearwater Beach has a specially designed group entrance to accommodate the needs of your group It has a porte-cochere and ample room for bus loading and unloading It is also conveniently located near the ballrooms and meeting rooms This

38

area may be reserved and set up for satellite check-in and convention registration depending on your arrival pattern All coach arrivals will be directed to the group entrance as the front entrance becomes easily congested and large movements can be more efficiently accommodated at the group entrance Your guests will be asked to remit credit or a cash deposit upon arrival for their incidental charges unless we have agreed to accept a letter of guarantee from your organization and it is on file at time of check-in If your guests are arriving via group transportation and an arrival manifest has been supplied we will be happy to have all of the rooms assigned in advance and key packets prepared If your guests will be arriving at scattered times throughout the day with no transportation arrangements made or arrival manifest we will assign rooms on a first-come first-serve basis Back to Resource Information GUEST LIST MANAGER An on-line tool provided by Hilton to group customers that allows them to manage their grouprsquos reservations on-line and provides on-line guest list information Back to Resource Information GUEST ROOMS The hotelrsquos current bedding breakdown is as follows 185 King 231 QueenDoubles Florida state law and local enforcement of national fire codes mandate that there is a maximum of four guests per room (adultschildren) Hilton is pleased to present ldquoThe Serenity Collectionrdquo todayrsquos premier bedding package including pillow top mattress and luxury linens Did you enjoy your nightrsquos sleep Visit wwwpacificcoastcom to order your own Serenity bed Back to Resource Information GUEST ROOM DELIVERIES Bell Services delivers non-food or packaged deliveries to the guest rooms The charge for deliveries is as follows under the door - $200 per envelope and deliveries inside the room - $300 for the first item amp $100 for each additional item Back to Resource Information

39

GUEST SERVICE HOTLINE Guests with specific needs or requests may pick up a house phone and dial extension ldquo55rdquo for the Hilton hotline Our banquet hotline is ldquo156rdquo for banquet needs or requests Hilton reservation hotline 1-800-753-3954 Dial ldquo0rdquo for any other requests and our hotel operator will direct you to the appropriate hotel contact Back to Resource Information HAIR SALON Sharmaines Salon amp Day Spa 483 Mandalay Avenue Suite 206 Clearwater Beach FL 33767 Phone (727) 447-2025 infosharmainescom Hours of Operation Mon 9-4 Tues 9-6 Wed Thu Fri 9-8 Sat 9-6 Sun 10-3

Salon South Beach 781 Bayway Boulevard Clearwater Beach FL 33767 Phone (727) 444-4551 Salonsouthbeachcom Hours of Operations Tues ndash Sat 9-5

Back to Resource Information HEAT HEAT (Hilton Environmental Analysis and Tracking) is our internal measurement system to collect analyze and track environmental and social performance at our property as well as our brands globally In so doing we are able to integrate sustainability as a core performance metric and drive economic and social returns Your CateringEvent Manager can share detailed information Back to Resource Information HOSPITALITY DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks can be located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next dayrsquos use Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information

40

HOTEL FACTSHISTORY The following is a fact sheet for the Hilton Clearwater Beach Location Clearwater Beach FL Address 400 Mandalay Avenue Telephone 727 461 3222 Facsimile 727-461-0610 Reservations 1-800-HILTONS Website Hiltonclearwaterbeachcom Managed By Hilton Corp Opened 1980 Renovated 2008 Back to Resource Information HOTEL MAP Attendees may receive a map in their key packet when they arrive at the hotel Your CateringEvent Manager can customize the map for your guests to state your group name and show locations and directions for your special functions at $200 each Back to Resource Information HOUSEKEEPING Daily housekeeping services which consists of general cleaning take place between 800 am and 600 pm Should one of your guests require special times of service requests may be made directly with Housekeeping or your CateringEvents Manager The suggested housekeeping gratuity is $100 per day Some groups may have the gratuity rate predetermined in the contract and billed to the master account Each guest room is provided with several special service amenities either at no charge or for a nominal fee These items include an iron and ironing board coffee makers hairdryers in-room safe bathshower amenities and extra pillows Additional bedding available for children cribs and roll-aways Please note there is a maximum of four persons (including children) allowed per room Turn-down services include Daily Exchanging of Linens and Towels amp Turning-down bedding Back to Resource Information IN CONJUNCTION WITH (ICWrsquoS) Any group hosting an In-Conjunction With Event is solely responsible for all charges and activities The hosting convention must authorize all arrangements for meeting space assignments food beverage etc Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space and separate billing are subject to credit approval

41

All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all ICWrsquos should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the Catering Department to set up food beverage and billing arrangements Back to Resource Information INDEMNIFICATION To the extent permitted by law you agree to protect indemnify defend and hold harmless the Hotel Hilton and the Owner and their respective employees and agents against all claims losses or damages to persons or property governmental charges or fines and costs (including reasonable attorneyrsquos fees) arising out of or connected with your function except those claims arising out of the sole negligence or willful misconduct of the hotel Back to Resource Information IN-ROOM DINING Our In-room Dining is open Sunday-Thursday 630 am-1100 pm Friday and Saturday 630 am-1200 am for breakfast lunch dinner snacks and beverage service We are happy to offer convenient doorknob ordering for breakfast service In-Room Dining can be reached at extension 148 in-house A variety of amenities are also available through room service Room service gratuity is 18 and is posted automatically on all checks There is also a delivery fee of $300 per order Back to Resource Information INTERPRETATIONTRANSLATION SERVICES International Technical Translators (727) 461-3437 1180 NE Cleveland St Clearwater FL Back to Resource Information INTERNET SERVICES The Hilton Clearwater Beach provides numerous Internet Services Ibahn is our Internet Service Provider for all guestsrsquo networks and will answer any questions concerning your system Back to Resource Information

42

KEY CARDS Please contact your CateringEvent Manager if you would like keys to any of your meeting office or hospitality rooms If you wish to have a lock changed there will be a $25000 charge per doorper room and you may be required to sign a hold harmless agreement (Customized) KEY CARDS Please contact your CateringEvent Manager if you would like custom keys for your group They are an excellent way to market your organization Back to Resource Information KEY HOTEL CONTACTS The Executive Managing Committee consists of the following people General Manager Bob Walters ext 104 Director of Food amp Beverage George Bentley ext 181 Director of Finance Tommy Lewis ext 121 Director of Rooms Mike Morris ext 195 Director of Engineering Todd Isbell ext 185 Director of Sales and Marketing Joanna Patterson ext 111 Back to Resource Information KOSHER We offer a variety of Kosher Meals to our guests These meals are prepared for us and are ldquoGlatt Kosherrdquo Please ask your CateringEvent Manager for kosher suggestions Back to Resource Information LAUNDRYVALET ndash SEE DRY CLEANING Hilton Clearwater Beach offers coin operated laundry area on the 3rd floor open 24 hours with key access Complete laundry services are also available by dialing extension 153 in-house Garments picked up prior to 900 am are returned to guests by 600 pm the same evening Garments picked up after 900 am will be returned the following day by 600 pm Please note that there is no service on the following Holidays Memorial Day July 4 Labor Day Thanksgiving Day Christmas Day and New Yearrsquos Day Back to Resource Information LIMOUSINE SERVICES Arrangements may be made to have a group VIP transported by our hotel limousine or town car or through an outside service Execucar at wwwexecucarcom is our preferred service and can be reached at 888-479-8545 Our valet department can also arrange limousine transfers and can be reached at ext 154 Super Shuttle can be arranged in advance for transportation back and forth from the airports

43

Juliersquos Limousine 17116 US 19 North Clearwater FL 33764 727-538-5113 Fax 727-538-5113 Julieslimocom

Execucar- Tampa Bay 11901 30th Court North Tampa Bay FL 33716 Tel 888-479-8545 wwwexecucar-tbcom

Back to Resource Information LINEN SELECTION A variety of table linens are available for your various functions If you desire specialty linen or would like quotes on theme-coordinated linens and chair covers please consult your CateringEvent Manager Linen colors White or Ivory Back to Resource Information LIQUOR LAWS The State of Florida has strict liquor laws that must be followed by the Hilton Clearwater Beach Because the hotel is only licensed-authorized to sell and serve alcoholic beverages that were purchased by the Hilton Clearwater Beach no group may bring in their own alcohol to be served in meeting rooms public areas and on our beach The legal drinking age in Florida is 21 Your CateringEvent Manager may provide a copy of some of the applicable State of Florida liquor laws upon request Back to Resource Information LOAD-INLOADOUT (PRODUCTION DEacuteCOR AND STAGING) Please refer to the Production Resource Guide Back to Resource Information LOADING DOCK THERE IS NO LOADING DOCK AT THE HOTEL Special arrangements must be made for all palletized or large shipments The loading area is located in the back drive The hours of operation are from 700 am-700 pm No deliveries or load-inload out between the hours of 700 pm and 600am Please refer to The Exhibit Resource guide for details Clearance to Service Elevator 42rdquoWx56rdquoDx84rdquoH Back to Resource Information

44

LOCAL INFORMATION Busch Gardens - 33 MI - E Captain Memos Pirate Cruise 2 MI SE City Center - 3 MI - E

Clearwater Marina - 02 MI - E Clearwater Marine Aquarium - 1 MI - E Phillies Spring Training - 8 MI - NE

Back to Resource Information LOST AND FOUND It is the policy of Hilton Hotels Corporation to make every effort to return any found property to its rightful owner All found property in the hotel will be recorded stored and disposed of whether it is found in a guestroom public space or any other area of your hotel We will make every attempt to determine the legitimate owner and return the found property If the owner cannot be determined within ninety days (or other time period specified by local law) the found property will be disposed of in accordance with the state law If no local or state law exists or these agencies decline involvement the property shall be returned to the finder This policy does not apply to minor items found on the property such as a toothbrush ladies hosiery cigarettes etc Back to Resource Information LUGGAGE STORAGE Based upon availability a banquetmeeting room may be set aside to store hand carry luggage for individuals leaving later in the day It is requested that the travel staff supervise these items as they will be stored at your own risk Back to Resource Information MANAGER ON DUTY (MOD) For your convenience a manager on duty is available 24 hours a day 7 days a week and can be accessed via the guest service hotline at extension 55 Back to Resource Information MAIL SERVICES Stamps are for sale with our Clearwater Provision Company and can offer basic mailshipping services If you have a large number of items that need to be mailed or require shipping materials we suggest our shipping and receiving department The Clearwater Provision Company Monday - Sunday 7am-9pm Dial - 177 They are located right off of the lobby Complete mail services amp materials

The United States Post Office The Marina 45 Causeway Blvd 727-449-0604 830am ndash 400pm M-F CLOSED Saturday and Sunday

Back to Resource Information

45

MASTER ACCOUNTS See Sales Agreement Back to Resource Information MEDICAL FACILITIESSERVICES Medical Services facilities nearby Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000 3 miles from Hotel Back to Resource Information MEETING ROOM CAPACITIES Please refer to Meeting Space diagram and chart on pages 4 5 amp 6 or consult your CateringEvent Manager Back to Resource Information MEETING ROOM DELIVERIES For small exhibits when a drayage company is not being used standard boxes or packages to and from the exhibit area will be delivered by the hotel bell staff for a charge of $300 itemper move Back to Resource Information MEETING ROOM RENTAL Please contact your Sales Manager or CateringEvents Manager for Meeting Room Rental details Back to Resource Information MEETING ROOM SET STANDARD Standard meeting rooms include the following items

bull Banquet or classroom tables and chairs bull Linens bull Pads and pens bull Ice water bull Lectern

Basic meeting room set up is complimentary Depending upon the extent of the setup requirements additional charges may be incurred Please contact your CateringEvent Manager for miscellaneouselectrical charge price sheets All meeting rooms are set non-smoking Back to Resource Information

46

MUSICMUSICIANS The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to secure the best local national and international talents Please contact your CateringEvent Manager for assistance in booking entertainment Clearwater Beach requests that outdoor entertainment begins no earlier than 1100am and ends no later than 1100pm Back to Resource Information NEWSPAPERSPUBLICATIONS Newspapers available in our Clearwater Provision Company store are USA Today St Pete Times Weekend St Pete Times They are delivered to the Clearwater Provision Company store at 700am daily The USA Today is delivered to guest rooms Monday-Friday Back to Resource Information OFFICE EQUIPMENTSUPPLIES The in-house Business Center is 24 hour self service area that offers 2 computer workstations fax machine and printer A complete range of services including rental of computer systems copier machines facsimile machines can be arranged with our in house AV company Secretarial support photocopying word processing services fax transmissions can be arranged through your catering and event managers Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested For large quick printing or copying jobs we recommend calling UPS Store

140 Island Way Clearwater FL 33767

Cross Streets Between Windward Psge and Dory Psge (727) 446-0660 Fax (727) 446-5586 Back to Resource Information OFF PREMISE CATERING Please contact your CateringEvents Manager for details Back to Resource Information

47

Please contact your CateringEvents Manager for details PACKAGE ROOM

Back to Resource Information PARKING The Hilton Clearwater Beach offers self-parking at $500 per day event parking at $300 We also offer valet parking at the rate of $1400 per day If you are planning a large movement or delivery of rental cars for a specific group event or activity please advise your CateringEvent Manager so that specific parking may be reserved Back to Resource Information PERSONALIZED GROUP WEB PAGE POG is a personalized web page for your attendees to book reservations directly online Available at all Hilton Family properties Customize with your program Customize with your logo No charge ndash itrsquos FREE

Back to Resource Information PETS (POLICY) Service animals are always welcome and must be accompanied Hilton Clearwater Beach does not allow pets on the premises however there are Pet Boarding Facilities in the area aVIP 1242 Cleveland Street Clearwater Florida (727) 446-6700 averyimportantpetcom

A Pets Place of Clearwater Inc 410 South Pegasus Ave Clearwater FL 33765 Phone 727-608-4629 apetsplaceofclwcom

Back to Resource Information PHOTOGRAPHY CVS is located within 1 block from the Hotel Services include film developing one hour developing and photo enlarging

467 Mandalay Ave Clearwater FL (727) 447-6429

Kimberley Photography LLC is a company that can also provide photography services for all occasions special events weddings and groups

Kimberley Photography LLC (727) 543-9723 Kimberlykimberly-Photographycom

Back to Resource Information

48

PIANOS The Hilton Clearwater Beach has 1 piano for use in the foyer Our piano can be provided in our meeting room however it is recommended that they be tuned prior to each use The tuning fee is $15000 and requires advance notice Please note that there is an additional labor fee if you request a piano to be placed on top of portable staging Our piano cannot be placed outside or on one of our covered decks If your group requires additional pianos or pianos in outdooralternate locations your CateringEvent Manager can rent them from an outside source Back to Resource Information POOLS

bull Two heated beachside pools and a Jacuzzi bull Lounge chairs provided at no charge bull Kids activities and crafts daily at poolside bull Free pool and beach towels for use during your stay bull Beach club shop with everything from sunscreen to ice cream to sun glasses bull Sand Bar amp Grill offering poolside food and beverages for lunch and dinner

weather permitting open daily 11 am to sunset Back to Resource Information PORTERAGE Porterage services can be arranged at $400 per person on arrival andor $400 per person on departure Arrivals bags will be tagged and delivered to rooms Departure services a letter will be issued informing persons on times for when luggage will be picked up Luggage is to be left just inside door Back to Resource Information POST-CONVENTION MEETING We encourage our customers to meet with our General Manager during or after the meeting to provide and review feedback Your Event Manager will coordinate a convenient time Back to Resource Information POST EVENT REPORT For meetings and conventions with more than 100 rooms on peak night your Event Manager will complete a Post Event Report This report details room pick-up and food and beverage revenues Back to Resource Information

49

POSTING OF EVENTS Event posting is placed daily on the tv monitors in your guest room as well as in the meeting space and lobby Back to Resource Information PRE-CONVENTION MEETING In order to introduce our clients to the key contacts of the hotel we would like to arrange a pre-convention meeting a day or two prior to your main group arrival Please advise your CateringEvent Manager as to who will attend from your organization and what a convenient time would be for this meeting (time ranges from 30 minutes to one hour) Please note that for smaller groups a smaller more personalized meeting may be set up involving key operational department heads Back to Resource Information PRINTING SERVICESFASTSIGNS of CLEARWATER Manager Mike Lucke 17948 US Hwy 19N Clearwater FL 33764 (P) 727-797-1177 (F) 727-799-9480 249fastsignscom

Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl (727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm Sunday 1200pm-600pm

Back to Resource Information PRODUCTION GUIDELINES Your Event Manager will provide you with the hotelrsquos Production Resource Guide Back to Resource Information PUBLIC TRANSPORTATION The Clearwater Jolley Trolley historic trolley service from Sand Key North and South Beach and the Island Estates every 30 minutes Hours of operation Sunday-Thursday 1000am-100pm Friday-Saturday 1000am-1100pm httpwwwclearwaterjolleytrolleycom Fare price passes and trolley maps can be obtained in our Provision Store located on the second floor All fare classifications are valid on the Jolley Trolley and PSTA system-wide network Passes are interchangeable between the two service providers Back to Resource Information

50

PYROTECHNICS Groups are strictly prohibited from engaging in any activity or activities on Hotel property or possessing or bringing any materials or items to the Hotel and the Hotel property which involve or contain or constitute directly or indirectly (i) any form or type of pyrotechnics fireworks flares flames or other flammable or explosive materials or items or (ii) any Hazardous Substances The term ldquoHazardous Substancesrdquo includes but is not limited to any and all substances (whether solid liquid or gas) (i) defined listed or otherwise classified as pollutants hazardous wastes or words of similar meaning or regulatory effect under any present or future Laws or (ii) that may have a negative impact on human health or the environment including but not limited to petroleum and petroleum products asbestos and asbestos-containing materials polychlorinated biphenyls lead radon radioactivity materials flammable and explosives Back to Resource Information RADIOSPAGERSNEXTELS We are willing to assist you in obtaining walkie-talkie radios andor Nextels for use during your program Please consult your CateringEvent Manager for assistance Back to Resource Information RECYCLING

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information REGISTRATION ASSISTANCE If additional staffing is needed for your activity or hospitality desk please consult with your CateringEvent Manager Registration attendants are easily scheduled with sufficient notice Back to Resource Information REGISTRATION DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks are located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next days use

51

Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information RESERVATIONS RAPID RESERVATIONS AUTOMATED PROCESSING INPUT AND DELIVERY SYSTEM Expedited reservation processing straight from your rooming list into our system Eliminates dual entry process Accurate and efficient reservations Supports 3rd Party Clearinghouses No charge ndash itrsquos FREE

Back to Resource Information RESTAURANTSLOUNGES There are a variety of Restaurants and Lounges within walking distance from the Hilton Clearwater Beach There are even more just a short distance away from Subway to Gourmet Clearwater Beach has it covered Please contact your EventCatering Manager for a detailed list Back to Resource Information RESTAURANT RESERVATIONS Reservations are strongly recommended for all restaurants in the hotel and in Clearwater Beach whether it is for a table of four or a dine-around for 250 Please contact our valetbell stand at 153154 Back to Resource Information RESTROOMS Public restrooms are located in the following areas Lobby Level ndash Adjacent to Reflections Restaurant Lobby Level ndash Meeting space foyer southeast corner of the Hotel Outdoor Ground Level ndash West end of hotel next to beach services desk Outdoor Ground Level- Extension to the Sandbar facilities poolside Back to Resource Information RESUMES Please contact your CateringEvents Manager Back to Resource Information

52

ROBES 2 light-weight cotton robes are provided in all Guest Rooms Additional robes are available upon request and for purchase Back to Resource Information ROPESSTANCHIONS Ropes and Stanchions bull Pairs of stanchions with connecting rope For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information SAFESSAFE DEPOSIT BOXES For your convenience all guest rooms have an in-room Safe located in the wardrobe closet Back to Resource Information SECURITY If required in our sole judgment in order to maintain adequate security measures in light of the size andor nature of your function you will provide at your expense security personnel supplied by a reputable licensed guard or security agency doing business in the city or county in which we are located which agency will be subject to our approval Such security personnel may not carry weapons Your catering and event managers can assist in locating security for hire Back to Resource Information SHIPPING AND RECEIVING Packages for functions may be delivered to the hotel up to three (3) days prior to the eventconvention Arrangements must be made through your CateringEvent Manager for storage Please note that the hotel storage facilities are extremely limited Please do not ship valuables We cannot be responsible for contents Please contact your CateringEvent Manager for pricing and storage arrangements When shipping materials to the hotel please include the following information on all packages to insure proper delivery and storage Conference Name Event Dates Client Guest Name

53

Hold for Arrival (arrival date) Attention ltyour cateringevent contactgt Hotel Name Address City State ZIP Phone Fax Number of packages in that shipment We also recommend that you have a packing slip both inside and outside of each package Guests will be responsible for the packing and return of all packages Receiving handling and shipping charges may apply No COD packages will be accepted The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC) Shipping from the Hilton The Hilton Clearwater Beach utilizes FedEx and US Postal Service for our shipping needs Please see your CateringEvents Manager for pick-up and delivery schedules A Freight-Forwarding Form should be obtained from your CateringEvent Manager and completely filled out for shipping Back to Resource Information SHOPPING There are many shops within walking distance from the Hilton Clearwater Beach Countryside Mall with more traditional stores and shopping is located 20 minutes away Please contact the Bell Stand for directions Back to Resource Information SIGNAGEBANNERS In order to maintain a quality image for all Hotel guests there are a few things we ask of you during your stay Only professionally printed signage is allowed in the meetingconvention areas These signs can be used with easels or in sign stands No handwritten signs or flipcharts are allowed outside the meeting rooms No banners can be hung along the walls of the Public Areas Banners may be hung from the skirting of the hospitality desks and at outdoor functions Hotel personnel must provide the labor to hang the signs at a fee of $45 - $75 each In addition nothing is to be placed over exit doors or located to conceal or obscure any exit Back to Resource Information

54

SITE INSPECTIONPRE-PLANNING Site Inspections can be coordinated with a Sales Manager or CateringEvents Manager Back to Resource Information SMOKING The Hilton Clearwater Beach is 100 smoke-free anywhere inside the hotel The Smokerrsquos Oasis is located on the Lobby Level outside of the South East Corner of the Hotel Back to Resource Information SOUND SYSTEM Some hotel meeting rooms and ballrooms have a basic sound system Please contact your CateringEvent Manager with questions There may be fees assessed for certain hookups as well as hourly labor charges Anchor systems or supplemental systems will be required for all outdoor locations Please make note of the hotelrsquos noise curfews No sound system functions can take place outdoors before 800 am and all outdoor evening functions must end no later than 1100 pm Back to Resource Information SPECIAL MEAL REQUESTS Please consult with your CateringEvent Manager for any special meal requests The Hilton Clearwater Beach Executive Chef is pleased to accommodate your requests to the best of his abilities Back to Resource Information SPORT Sustainable Property Operations Results Tracking SPORT is an integrated performance based system built into our HEAT system that looks at all of the key focus areas in terms of sustainability and operational best practices Your CateringEvent Manager can share detailed information Back to Resource Information STORAGE Storage for your advance boxes and convention supplies is quite limited at the Hilton Clearwater Beach If you are anticipating shipping a large volume of materials we suggest you consult your CateringEvent Manager as soon as possible to reserve a room or plan to utilize an area in your office or hospitality room set up Hotel cannot provide security If shipping valuables please make arrangements to hire and pay for outside security Back to Resource Information

55

SUITES Please refer to the Suites Section on Page 3 Back to Resource Information SUSTAINABILITY Mission Statement Hilton Worldwide will manage our business through a lens of sustainability to benefit this generation and those that follow Through action and innovation we will lead our industry in projects and programs that

bull Enhance the guest experience bull Engage our employees bull Improve operational efficiency bull Advance building design bull Strengthen our partnerships bull Serve our communities bull Protect our global environment bull Enrich our Family of Hotels

Back to Resource Information TAXES The current Florida State Tax is 7 The current Pinellas County Bed Tax is 5 All goods and services are subject to state tax including but not limited to food beverage labor and gratuities Back to Resource Information TAXICABS For the city of Clearwater Beach there are a total of taxi companies available to our guests The Hilton Clearwater Beach recommends Yellowcab at 727 799 2222 The standard rate for transfers from the Tampa International Airport to the Hilton Clearwater Beach is approximately $5000one way plus gratuity Back to Resource Information TELEPHONESTELECOMMUNICATIONS The following types of telephones are available for guests meeting and convention service and administrative staff Please advise your event and catering managers if you need the use of a phone for your program Dial ldquo9rdquo line

bull Used for in-house local and toll-free calls only Price is $5000++ per day

56

Dedicated Analog Phone Line The installation fee is $10000 plus tax plus price of all calls DID lines can be used for Long Distance minimal PC and fax can work as well DID Lines The following are enhancements that can be added to a DID Line Ibahn wireless connections $2500 per day or (20) connections at $22500 Hard wired connections $7500 per day Broadband Access ndash please contact your event service or catering manager Guest Room Calls Type of Call Instructions Rates Direct Dial-Bill to Room EMERGENCY 9+911 No Charge Room to Room No Charge Local 9+Number $100 connecting fee plus local rate 8008888xx toll free 9+1+Number $100 connecting fee plus local rate Long Distance 9+1+Number $100 connecting fee plus local rate ATampT Operator assisted International 9+011+CC+CC+Number $100 connecting fee plus ATampT Operator assisted rate (by country) Local Long Distance and International Calls will be billed to your account if the phone rings more than (7) times connect with voice message or the other person picks up Applicable Taxes will be added Rates subject to change You may obtain free rate information at any time by dialing 9+00 and ask the ATampT Operator for the rate of an Operator Assisted Call Hilton subscribes to ATampT Long Distance and Operator Services You have the right to reach other long distance carriers from the telephone and you may do so by dialing the access code provided by that carrier Voice Mail Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out To hear messages if the red light is flashing on your guest room telephone 1 Lift the receiver 2 Press MESSAGE key 3 Follow recorded instructions Should you require assistance while using Voice Mail simply press the ldquordquo key at any time

57

Video Teleconferencing We have video conferencing equipment - can be installed in all public space rooms Back to Resource Information TENTS Please contact your CateringEvent Manager regarding rental of small tents Large tents can be installed at the Hilton Clearwater Beach Tents are provided by US Tent US Tent Rental Inc 2006 72 nd Drive East Sarasota FL 34243 (941) 727-3311 ustentrentalcom Back to Resource Information THEME PARTIES The Hilton Clearwater Beach is proud to present a complete package of signature theme parties Please discuss themes with your CateringEvent Manager and ask for a copy of our latest and most popular menus and productions Back to Resource Information TOURSSIGHTSEEING Please contact your CateringEvents Manager for details on Tours and Sightseeing excursions in Clearwater Beach Back to Resource Information TUXEDOSFORMAL WEAR If you are anticipating a large delivery of tuxedos on site please advise your CateringEvent Manager in advance The following companies offer tuxedo rentals Menrsquos Warehouse 2719 Gulf to Bay Boulevard Clearwater FL 33759-4951 (727) 726-2262 menswearhousecom

Deolindas Tailoring amp Alterations 514 Park Street Clearwater FL 33756-5405 (727) 442-0045 deolindacom

Back to Resource Information

58

VOICE MAIL All guest rooms have a voice mail message service Group voice mails may be left however please note that this process is time consuming as each room number needs to be programmed individually Therefore labor fees may be assessed Please discuss any specific requests with your CateringEvent Manager Back to Resource Information WEATHER Depending on the season the weather at Clearwater Beach varies from a low of 50rsquo degrees to a high of 92 degrees Before visiting Clearwater Beach we recommend that guests check the local listings to determine the weather conditions Back to Resource Information WHEELCHAIRS If a guest requires a wheelchair we can arrange a rental for them at their own expense If a guest requests that we rent a wheelchair please note that we can coordinate the rental but will be unable to cover the expense The following companies have wheelchairs beach wheelchairs andor scooters for rent Fun Ride Rentals 400 Mandalay Ave Clearwater Beach FL 33767 (727) 519-3008 Hours of operation Monday ndash Saturday 1000am-Sunset Sunday 1100am-Sunset Back to Resource Information WIRED PAYMENT If you would like to have payment wired please notify your CateringEvent Manager and instructions will be faxed to you Back to Resource Information

59

WORSHIP SERVICES The following is a list of nearby locations Baptist Skycrest Baptist Church 125 N Belcher Road Clearwater FL 33765 (727) 791-7107 skycrestfamilyorg Catholic St Brendanrsquos Catholic Church 245 Dory Passage Clearwater Beach FL 33767 (727) 443-5485 stbrendancatholicorg

Christian Central Christian Church 1200 Keene Road South Clearwater Florida 33756 (727) 446-0988 clearwaterdisciplesorg

Jehovahrsquos Witness Jehovahs Witnesses Clearwater Congregation 1745 Weston Drive Clearwater FL 33755 (727) 442-9266 watchtowerorg Jewish Temple Bnai Israel 1685 South Belcher Road Clearwater FL 33764-6594 (727) 532-3829 templebnaiisraelclworg Lutheran St Paulrsquos Lutheran Church 407 South Saturn Avenue Clearwater FL 33755-6597 (727) 446-7718 stpaulsclearwaterorg

Methodist First United Methodist Church 411 Turner Street Clearwater FL 33756-5328 (727) 446-5955 fumc-clwcom Mormon Church of Jesus Christ of LDS 1740 North Highland Avenue Clearwater FL 33755-2104 (727) 446-9320 cofchristorg Pentecostal Bridge of Love Ministries 1329 North Highland Avenue Clearwater FL 33755-3416 (727) 445-9660

Protestant Holy Trinity Episcopal Church 3200 North McMullen Booth Road Clearwater FL 33761-2009 (727) 796-5514 holytrinityclworg

Back to Resource Information ZIP-OUT CHECKOUT With Zip Checkout your room folio is at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 150 to Checkout Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Back to Resource Information

60

FORMS

bull CREDIT CARD AUTHORIZATION

bull CREDIT APPLICATION

bull MISCELLANEOUS REQUEST FORM

bull PLANNING CHECKLIST

HILTON CLEARWATER BEACH

CREDIT CARD PAYMENT AUTHORIZATION FORM Please complete all areas below Incomplete requests may be rejected This form must be received at least 5 business days prior to the Check-In or by specified date in Event Contract to ensure acceptance of the credit card to be charged Do not send completed form by email FAX COMPLETED FORM TO [INSERT FAX ] ATTN ________________________________ HOTEL USE ONLY Date _____________________________ Guest Group Name Check-In Event Date Name of PersonGroup Making Reservation Phone Authorized Amount Approval Code Date CARDHOLDER - Please complete the following section and signdate below Cardholder Name as it Appears on Credit Card Cardholder Billing Address City State Zip Daytime Business Telephone Evening Telephone Credit Card Number Expiration Date Credit Card Type (Circle one) VisaMasterCard American Express Discover JCB Diners Club Credit Card Issuing Bank Name Bank Phone Number (from back of your credit card) I agree to cover the following categories of charges (Please circle) All Charges Room amp Tax Food amp Beverage Retail Recreation I agree to cover the above categories of charges up to a Maximum Amount of $ __________________ DIRECT BILL ACCOUNT PAYMENTS ONLY Name on InvoiceStatement _______ ______ Date on InvoiceStatement InvoiceStatement Number _________________________ ______________ Authorized Amount $_______________________ Note Charges for room and tax group deposits or direct bill account payments will be charged to your credit card immediately Any incidental charges circled above will be charged at the time of check-out Amount to be immediately charged to credit card for room and taxes or deposit $______________ Final Balance Billed to Credit Card (hotel use only) $_______________ By signing below you authorize the hotel to charge your credit card immediately for the amount indicated above up to the ldquoMaximum Amountrdquo indicated above You further acknowledge that if ldquoall chargesrdquo has been selected then all guestgroup related charges (less Deposit) will be charged to the above card number at the time of check-out or event conclusion Cardholder Signature Date

HOTEL NAME Hilton Clearwater Beach Resort SALES OFFICE (727) 298-1493 ADDRESS 400 Mandalay Avenue FAX (727) 461-1768

Clearwater Beach FL 33767 MAIN LINE (727) 461-3222

CREDIT APPLICATION Confidential Information

Name of Company Requesting Direct Billing

Address Telephone

City State CT Zip Dun amp Bradstreet Number Rating

Listed in Name of Group Name

Inclusive Booking Dates Group Contact Telephone

Address Fax

City Windsor State CT Zip DIRECT BILLING HAS BEEN REQUESTED AS INDICATED 1 Guest Room Accounts All charges for specified guests - provide list Room and tax only for specified guests - provide list 2 Catering All cateringbanquet charges 3 Miscellaneous Provide list BANK REFERENCES Bank Name Contact Full Address City State Zip Telephone Account ABA HOTEL REFERENCES (Most Recent History) Hotel Name Dates

Full Address Telephone City State Zip Hotel Name Dates

Full Address Telephone City State Zip AGREEMENT amp RELEASE I (We) agree if credit is extended to pay the amount due upon receipt of the first statement In accordance with the Privacy Act Freedom of Information Act the Fair Credit Reporting Act and any similar federal state or local statutory or common laws or regulations I (We) expressly authorize the above-named references any credit reporting agency any law enforcement agency (federalstatelocal) and any person or entity with knowledge of information relevant to this request for credit to release this information to the hotel (together with its owners partners parent subsidiaries and affiliates and their officers directors agents and employees ldquoHotelrdquo) and Hotel to request obtain and use such information as it sees fit I (We) hereby agree to release indemnify defend and hold harmless Hotel and any all other persons or entities including without limitation those providing information from any and all liability for losses claims injuries liabilities and damages of whatever kind or nature whether known or unknown including without limitation those based upon defamation invasion of privacy and rights of publicity and personality which may at any time arise or accrue to me (us) or my (our) heirs successors parents subsidiaries assigns officers directors employees agents or other persons or entities claiming by or through us on account of provision of such information or reliance on such information or on other information gathered pursuant thereto and hereto I (We) hereby authorize this Credit Application and release to be shown and delivered to such persons with a copy of this Credit Application and release to be as valid as the original

Authorized Signature _________________________________________________________ Date _______________________

DO NOT WRITE BELOW THIS LINE -- FOR OFFICE USE ONLY Estimated Amount of Charges -- To be Completed by Originator

Rooms $ Credit Approved By CateringBanquet $ Date Meeting Room Rental $ Credit Limit $ Other $ Credit Denied

Total $ Advance Deposit Required $ Deposit Received $ File Sales Rep M amp C Rep Catering Rep

(Always Attach Copy of Contract)

MISCELLANEOUS SERVICES REQUEST FORM

Return form to

INTERNET CONNECTIONS

Description Daily Price Quantity Description Start Date

End Date

Total Days Selected Subtotal

iBAHN Wireless Connection $2500 1 $000 iBAHN Environment (20 Connections) $25000 1 $000 iBAHN Hard Wired Connection $7500 1 $000

TOTAL INTERNET REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

PHONE LINES

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

Dial 9 Line $5000 1 $000 Dedicated Analog Phone Line $10000 1 $000

TOTAL PHONE LINE REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

BANNERS

Description Hanging Fee Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

8 Feet or Less $4500 1 $000 9 Fee or More $7500 1 $000

TOTAL BANNER REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

ELECTRICAL

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

60 Amp Power Drop $20000 1 $000 120 Amp Power Drop $30000 1 $000 220 Amp - 3 Phase Contact your CSM 1

(Smaller items such as extension cords and power strips will be billed through PSAV) TOTAL ELECTRICAL REQUEST

$000

(Total includes 21 Service Charge amp 7 Tax)

KEYS amp LOCKS

Description Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

4 Keys or Less Complimentary 1 $000 Additional Keys $500 1 $000 Lock Change $15000 1 $000

(Keys not returned will result in a $2500 per key charge) Total Key amp Lock Charges

$000

(Total includes 21 Service Charge amp 7 Tax)

PAYMENT INFORMATION Total Charges $000 Please charge total to my Master Account Guest Room Check (Must be received prior to event) Credit Card Ex Date Name as it Appears on the Card By my signature I certify that I am authorized to obligate myself or my company for the above expenses

SIGNATURE

Planning Checklist CHECKLIST BY DUE DATE Date Task

EM to provide POG Rapid and GLM instructions (At 1 year out or prior to registration opening)

EM to forward application for Credit (1 year out)

EM to send weekly pu reports starting 8 weeks prior to cut-off (Individual Call-In Only)

Client to return completed Credit application (6 months out)

EM to provide confirmation numbers to Client within 3 days of receiving rooming list

EM to send cut-off letter 1 week prior to cut-off (All Blocks)

EM to forward Hold Harmless Agreement to ClientVendors (45 days out) Client to provide Rooming List to EM (at cut-off)

Client to send FampB menus and Meeting Room Sets to EM (30 days out)

Client to return Hold Harmless and Proof of Insurance (20 days out)

EM to complete Resume and send to client for final approval (15 days out)

Client will communicate VIP Staff amp Sub-block needs (Date to be prior housing opening)

EM to confirm all space contracted (at time of turnover) Updated Program to Hotel by Client (Contracted date) EM to send menursquos to Client

EM to send BEOrsquos to Client for Review (within 5 business day of receiving)

Client to forward all Changes to EM (within 2 business day receiving BEOrsquos) Pre-Con amp Post-Con DatesTimes established

EM to confirmforward concessions to Client (compsairport transfersupgradesparking) (at cut-off)

EM to forward outstanding Resume questions to Client (30 to 20 days out) Client to return Resume items to EM (20 to 15 days out)

Client to approve Resume before distributed to Staff (14 to 11 days out)

EM to establish time for Master Account Review while On-Site (30 to days out) Client return signed letter prior to cut-off (All Blocks) Client to assign concessions (30 to 20 days out)

  • Hilton Clearwater Beach
  • Meeting amp Event Resource Guide
  • Hilton Clearwater Beach
  • 400 Mandalay Avenue
  • Clearwater Beach Florida 33767
  • Hiltoncom
  • Hiltonclearwaterbeachcom
    • Table of Contents
    • Guest Rooms
    • Suites
      • Clearwater Beach Club
        • RESOURCE INFORMATION
        • A
        • Advertising Opportunities
        • Affiliates
        • Airline Information
        • Amenities
        • Americans with Disabilities Act (ADA)
        • AudioVisual
        • Automated Teller Machines
        • B
        • Baby-Sitting Services
        • Balloons
        • Banks
        • Banquet Beverage Selection
        • Banquet Curfews
        • Banquet Equipment
        • Banquet Menu Selection
        • Banquet Terms and Conditions
        • Bell Services
        • Billing
        • Box Lunches
        • Business Center
        • BusBus Companies
        • C
        • Car Rental Agencies
        • Cash Paid Outs
        • Cash Paying Guests
        • Changing FacilitiesDay Use
        • Check Cashing Privileges
        • Check-In and Checkout
        • Coffee Maker
        • Concierge
        • Credit Cards
        • Credit Policy
        • Currency Exchange
        • D
        • Decorations
        • Destination Management Companies (DMC)
        • Deposits
        • Diagrams
        • Dietary Requirements
        • Doctors on Call
        • Drug Stores
        • Dry Cleaning
        • E
        • eEvents
        • Electrical
        • Elevators
        • Emergency Procedures
        • Entertainment
        • Environmental Commitment
        • Executive Meeting Packages
        • Exhibits
        • F
        • Fax Machines
        • Fax Numbers
        • Fire Codes
        • Fitness Center
        • Flags
        • FloralFlorist
        • Freight Elevator
        • G
        • Gift Certificates
        • Gift Ideas
        • Golf Course Information
        • Gratuities
        • Group Reservations Identification Program (GRIP)
        • Group Check-In Arrival and Departures
        • Guest List Manager
        • Guest Rooms
        • Guest Room Deliveries
        • Guest Service Hotline
        • H
        • Hair Salon
        • Heat
        • Hospitality Desks
        • Hotel FactsHistory
        • Hotel Map
        • Housekeeping
        • I
        • In Conjunction With (ICWrsquos)
        • Indemnification
        • In-Room Dining
        • InterpretationTranslation Services
        • Internet Services
        • J
        • K
        • Key Cards
        • Key Hotel Contacts
        • Kosher
        • L
        • LaundryValet
        • Limousine Services
        • Linen Selection
        • Liquor Laws
        • Load-InLoad Outs (Production Decor amp Staging)
        • Loading Dock
        • Local Information
        • Lost and Found
        • Luggage Storage
        • M
        • Manager on Duty (MOD)
        • Mail Services
        • Master Accounts
        • Medical FacilitiesServices
        • Meeting Room Capacities
        • Meeting Room Deliveries
        • Meeting Room Rental
        • Meeting Room Set Standard
        • MusicMusicians
        • N
        • NewspapersPublications
        • O
        • Office EquipmentSupplies
        • Off Premise Catering
        • P
        • Package Room
        • Parking
        • Personalized Group Web Page
        • Pets (policies)
        • Photography
        • Pianos
        • Pools
        • Post-Convention Meeting
        • Post Event Report
        • Posting of Events
        • Pre-Convention Meeting
        • Printing Services
        • Production Guidelines
        • Public Transportation
        • Pyrotechnics
        • Q
        • R
        • RadiosPagersNextels
        • Recycling
        • Registration Assistance
        • Registration Desks
        • Reservations (RAPID)
        • RestaurantsLounges
        • Restaurant Reservations
        • Restrooms
        • Resumes
        • Robes
        • RopesStanchions
        • S
        • SafesSafety Deposit Boxes
        • Security
        • Shipping and Receiving
        • Shopping
        • SignageBanners
        • Site InspectionPre-planning
        • Smoking
        • Sound System
        • Special Meal Requests
        • Storage
        • Suites
        • Sustainability
        • T
        • Taxes
        • Taxicabs
        • TelephonesTelecommunications
        • Tents
        • Theme Parties
        • ToursSightseeing
        • TuxedoFormalwear
        • U
        • V
        • Voice Mail
        • W
        • Weather
        • Wheelchairs
        • Wired Payment
        • Worship Services
        • X
        • Y
        • Z
        • Zip-Out Checkout
        • AFFILIATES
        • AIRLINE INFORMATION
        • AMENITIES
        • AMERICANS WITH DISABILITIES (ADA)
        • AUDIOVISUAL
        • AUTOMATED TELLER MACHINES
        • BABY-SITTING SERVICES
        • BALLOONS
        • BANKS
        • BANQUET BEVERAGE SELECTION
        • BANQUET EQUIPMENT
        • BANQUET MENU SELECTION
        • STANDARD BANQUET TERMS AND CONDITIONS
        • BELL SERVICES
        • BILLING
        • BOX LUNCHES
        • BUSINESS CENTER
          • Jolley Trolley Transportation
            • CAR RENTAL AGENCIES
            • CASH PAID OUTS
            • CASH PAYING GUESTS
            • CHANGING FACILITIESDAY USE
            • CHECK-IN AND CHECKOUT
              • Early Departure
              • Late Departure
              • Satellite Check-In
              • Zip Checkout
              • Kiosks
                • CONCIERGE
                • CREDIT CARDS
                • CREDIT POLICY
                • CURRENCY EXCHANGE
                  • Del Sol of Clearwater
                    • 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039
                      • DECORATIONS
                      • DESTINATION MANAGEMENT COMPANIES (DMC)
                      • DEPOSITS
                      • DIAGRAMS
                      • DIETARY REQUIREMENTS
                      • DIRECTIONS TO THE HOTEL
                      • DOCTORS ON CALL
                      • DRY-CLEANING ndash See LaundryValet
                      • ELECTRICAL
                      • ELEVATORS
                      • EMERGENCY PROCEDURES
                      • ENTERTAINMENT
                      • EXECUTIVE MEETING PACKAGES
                      • The Hilton Approach To Online Meeting Planning
                      • FAX MACHINES
                      • FAX NUMBERS
                      • FIRE CODES
                      • FITNESS CENTER
                      • FLAGS
                      • FLORALFLORIST
                      • FREIGHT ELEVATOR
                      • GIFT IDEAS
                      • GOLF COURSE INFORMATION
                        • Golf Course Information
                          • GRATUITIES
                          • Group Reservations Identification Program (GRIP)
                          • GROUP CHECK-IN ARRIVALS AND DEPARTURES
                          • GUEST ROOMS
                          • GUEST ROOM DELIVERIES
                          • GUEST SERVICE HOTLINE
                          • HAIR SALON
                          • HOSPITALITY DESKS
                          • HOTEL FACTSHISTORY
                          • HOTEL MAP
                          • HOUSEKEEPING
                          • IN CONJUNCTION WITH (ICWrsquos)
                          • IN-ROOM DINING
                          • INTERPRETATIONTRANSLATION SERVICES
                          • INTERNET SERVICES
                          • KEY CARDS
                            • (Customized) KEY CARDS
                              • KEY HOTEL CONTACTS
                              • KOSHER
                              • LAUNDRYVALET ndash See Dry Cleaning
                              • LIMOUSINE SERVICES
                              • LINEN SELECTION
                              • LIQUOR LAWS
                              • LOAD-INLOADOUT (Production Deacutecor and Staging)
                              • LOADING DOCK
                              • LOCAL INFORMATION
                              • LOST AND FOUND
                              • LUGGAGE STORAGE
                              • MANAGER ON DUTY (MOD)
                              • MAIL SERVICES
                              • MASTER ACCOUNTS
                              • MEDICAL FACILITIESSERVICES
                              • MEETING ROOM CAPACITIES
                              • MEETING ROOM DELIVERIES
                              • MEETING ROOM RENTAL
                              • MUSICMUSICIANS
                              • NEWSPAPERSPUBLICATIONS
                              • OFFICE EQUIPMENTSUPPLIES
                              • Please contact your CateringEvents Manager for details
                              • PARKING
                              • PERSONALized GROUP WEB PAGE
                              • PETS (Policy)
                              • PIANOS
                              • POST-CONVENTION MEETING
                              • POST EVENT REPORT
                              • POSTING OF EVENTS
                              • PRE-CONVENTION MEETING
                              • PRINTING SERVICES
                              • PRODUCTION GUIDELINES
                              • PUBLIC TRANSPORTATION
                              • PYROTECHNICS
                              • RADIOSPAGERSNEXTELS
                              • RECYCLING
                              • REGISTRATION ASSISTANCE
                              • REGISTRATION DESKS
                              • RESERVATIONS RAPID Reservations Automated Processing Input and Delivery System
                              • RESTAURANTSLOUNGES
                              • RESTAURANT RESERVATIONS
                              • RESTROOMS
                              • RESUMES
                              • ROPESSTANCHIONS
                              • SAFESSAFE DEPOSIT BOXES
                              • SECURITY
                              • SHIPPING AND RECEIVING
                                • Shipping from the Hilton
                                  • SHOPPING
                                  • SIGNAGEBANNERS
                                  • SITE INSPECTIONPRE-PLANNING
                                  • SMOKING
                                  • SOUND SYSTEM
                                  • SPECIAL MEAL REQUESTS
                                  • SPORT
                                  • STORAGE
                                  • SUITES
                                  • Sustainability
                                  • TAXES
                                  • TAXICABS
                                  • TELEPHONESTELECOMMUNICATIONS
                                    • Dial ldquo9rdquo line
                                    • Dedicated Analog Phone Line
                                    • DID Lines
                                      • Type of Call Instructions Rates
                                        • Video Teleconferencing
                                          • TENTS
                                          • THEME PARTIES
                                          • TOURSSIGHTSEEING
                                          • TUXEDOSFORMAL WEAR
                                          • VOICE MAIL
                                          • WEATHER
                                          • WHEELCHAIRS
                                          • WIRED PAYMENT
                                          • WORSHIP SERVICES
                                          • ZIP-OUT CHECKOUT
                                          • Hilton Clearwater Beach
                                          • Credit Card Payment Authorization Form
Page 17: Hilton Clearwater Beach Meeting & Event Resource Guide

17

ADVERTISING OPPORTUNITIES The hotel offers groups and their affiliatersquos opportunities to sponsoradvertise during the specified dates of the meetingexhibit Your Event Services manager will provide detailed information and can discuss other ideas not listed below Logo products eg keycards cocktail napkins to go lunch boxes etc Video Channel Plasma Screens BannersSignage

Back to Resource Information AFFILIATES Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space will work directly with our Event Services Department All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all affiliates should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the CateringEvent Services Department to set up food beverage and billing arrangements Back to Resource Information AIRLINE INFORMATION Airport Information The nearest airport is the Tampa International Airport located 20 miles approximately 30-35 minutes from Hilton Clearwater Beach wwwtampaairportcom

Airline Handled By Airside

Ticketing amp

Baggage Claim

Curbside Check-in Phone

Air Canada

E RED N (888) 247-2262

Air Tran

A RED Y (800) AIRTRAN

Air Wisconsin

F BLUE Y (920) 739-5123

American

F BLUE Y (800) 433-7300

18

Atlantic Southeast

Airlines Delta E BLUE N (800) 221-1212

British Airways

F RED N (800) 247-9297

Cape Air

Continental A RED Y (800) 525-0280

Cayman Airways

F RED N (800) 422-9626

COMAIR

Delta E BLUE Y (800) 221-1212

Continental Airlines

A RED Y (800) 525-0280

Continental Connection

Continental A RED Y (800) 525-0280

Continental Express

Continental A RED Y (800) 525-0280

Delta Air Lines

E BLUE Y (800) 221-1212

Freedom Airlines

Delta E BLUE N (800) 221-1212

Frontier

Continental C RED N (800) 432-1359

Gulfstream International

Continental A RED Y (800) 525-0280

Jet Blue

A BLUE Y (800) 538-2583

KLM

E BLUE Y (800) 225-2525

Spirit C RED N (800) 452-2022

19

Midwest Airlines

Republic Airways

US Airways F BLUE Y (800) 428-4322

Southwest Airlines

C RED Y (800) 435-9792

Spirit Airlines

C RED N (800) 772-7117

Sun Country Airlines

(seasonal) Delta E BLUE N (800) 359-6786

United

E RED Y (800) 241-6522

US Airways

F BLUE Y (800) 428-4322

WestJet

F RED N (800) 538-5696

Back to Resource Information

20

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left Super Shuttle provides door-to-door airport shuttle transportation throughout the United States wwwsupershuttlecom AMENITIES The Room Service department is happy to service your group gift and amenity needs You may choose from the list of amenities below or advise your CateringEvent Manager of your specific preferences or budgeting guidelines All amenity pricing excludes state sales tax gratuity and delivery fee Room service gratuity is currently 18 For a standard delivery the fee is $300 Back to Resource Information AMERICANS WITH DISABILITIES (ADA) The Hotel represents that the Hotel facilities being rented or reserved by you including guest rooms common areas and transportation services are and will be in substantial compliance with applicable public accommodation obligations under the Americans with Disabilities Act You agree that one week in advance of your event you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space You agree that you will be responsible for the procurement and payment of all charges for any and all auxiliary aids We will upon your request furnish you with the names of businesses you can contact to obtain these aids You also agree to be responsible for compliance with the ADA in the set up and conduct of meetings for your event Back to Resource Information AUDIOVISUAL We have chosen Presentation Services as our Event Technologies provider They share our dedication to customer service and have the technical expertise to meet your audio visual needs They may be reached at 727-446-7741 Back to Resource Information AUTOMATED TELLER MACHINES There is an ATM conveniently located on the lobby level by the Executive Meeting Room There is also an ATM located right across the street at the Suntrust Bank Back to Resource Information

21

BABY-SITTING SERVICES The following childcare companies are licensed bonded insured and CPR trained Parents should arrange directly with the company selected None of the babysitting agencies are affiliated with the hotel and as such the hotel is not responsible for the services rendered by these agencies The fees for babysitting services vary by vendor and holiday rates may also apply Direct payment is required to the vendor No room charges or master billing for babysitting services is permitted Nannies who care wwwnannieswhocarecom 1-866-931-1333 Back to Resource Information BALLOONS There is a $2500 clean up fee for the use of helium balloons We do not allow helium balloons outside on our deck due to environmental concerns All helium tanks must be in an approved safety stand or cart There must be prior written approval for the use of all displays andor decorations proposed by guest Please see the Banquet Event Order (BEO) for other specific contractual information Back to Resource Information BANKS Southtrust Bank 130 Island Way Clearwater Beach FL (727) 441-8467 Southtrustcom Mon-Thurs 9am ndash 4pm

Fifth Third Bank 100 Island Way Clearwater FL (727) 449-1311 53com Mon-Fri 9am - 5pm

Bank of America 122 Island Way Clearwater FL (727) 447-3928 Bankofamericacom Mon-Thurs 9am ndash 4pm

Friday 9am ndash 6pm Friday 9am ndash 6pm SunTrust 423 Mandalay Avenue Clearwater FL 33767 727-447-0058 Suntrustcom Mon-Thurs 9am ndash 4pm Friday 9am ndash 6pm Back to Resource Information BANQUET BEVERAGE SELECTION The Hilton Clearwater Beach offers a choice of standard and premium beverages on banquet bars The following is a list of beverages currently offered by our beverage department for banquets As the availability of some of the items vary this list may or may not be complete and is subject to change Specialty items are available upon request

22

All banquet bars serve wines by the glass domestic and imported beers soft drinks juices mineral water and non-alcoholic beers and wines Blended drinks and champagne by the glass are available upon request Back to Resource Information BANQUET CURFEWS There is an outdoor function curfew of 1100 pm In accordance with State of Florida liquor laws all alcoholic beverage sales will begin at 1100am and conclude at 200am Back to Resource Information BANQUET EQUIPMENT Items in our banquet inventory are for your use at no additional charge Any equipment requested not in inventory which have associated costs will be passed on to your group For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information BANQUET MENU SELECTION We request that banquet menus room arrangements and other details pertinent to your convention be submitted to your CateringEvent Manager 30 days prior to your conference date We are happy to custom design menu proposals for your group and assist in selecting the proper menu items and program arrangements to ensure a successful event Specialty and theme parties may be designed to meet your particular needs Special meal requests can be accommodated Please advise your CateringEvent Manager in advance with any special dietary requirements Back to Resource Information

23

STANDARD BANQUET TERMS AND CONDITIONS 1 ASSIGNMENTCONFIRMATION OF FUNCTION SPACE The function space assigned indicates the space is tentatively being held and will be held on a definite basis upon signing of the Event Order (ldquoEOrdquo) The terms and conditions of any group sales or catering sales agreement previously signed regarding this event remain in force and the EO is intended to provide specific functionevent information in support of the original agreement If for any reason the function space reserved is not available for your event you agree that we may substitute space of appropriate size and comparable quality for your event If you plan to print or publish the assigned space please contact us first to confirm the room assignment 2 GUARANTEE OF ANTICIPATED REVENUE At least 72 hours (3 business days) before your event you must inform us in writing of the exact number of people who will attend your event The arrangements set forth on the reserve side of your EO will serve as the final arrangements for your event The services products fees etc as noted will be provided at the time of your event and you will be charged based on the event guarantee that you give us or the number of people indicated at the time you signed the sales agreement or the EO whichever is greater We will not undertake to serve more than 3 more than this guaranteed minimum 3 LABOR CHARGE If the guaranteed number for your event is less than 25 persons we will add a $7500 labor charge to your account This will be used to cover our costs of the event and will not be distributed as a service charge or gratuity to our employees working at your event 4 OVERTIME You agree to begin your event promptly at the scheduled start time and agree to have your guests invitees and other persons vacate the designated event space at the end time indicated on the final EO You further agree to reimburse us for any overtime wage payments or other expense incurred by us because of your failure to comply with these regulations 5 GRATUITY amp SERVICE CHARGE 21 of the food and beverage total plus applicable state or local tax will be added to your account as a gratuity and fully distributed to servers and where applicable bussers andor bartenders assigned to the Event 6 PRICE INCREASES There may be increases in prices due to unforeseen changes in market conditions at the time of your event We will communicate these increases to you in advance We will require written confirmation that you agree to pay these increased prices Alternatively we at our option may in such event make reasonable substitutions in menus and you agree to accept such substitutions 7 SET UP CHARGES Should extensive meeting room set-ups or elaborate staging be required there will be a set-up charge to cover Hotel costs and additional labor If equipment is necessary that exceeds Hotelrsquos inventory then you agree to pay for the cost of renting this additional equipment You agree to indemnify us for any damage caused to any Hotel property as a result of drayage related to your event whether caused by you your agents employees or contractors

24

8 OUTSIDE FOOD AND BEVERAGE Due to state law you may not bring into the Hotel alcoholic beverages You must obtain prior approval from us before you bring in any food or non-alcoholic beverages from outside sources A Hold Harmless Agreement and Liability Insurance are required if food or beverage products not purchased and served by Hotel staff are brought in for consumption by your guests Service fees will apply to any outside food or beverage served in our function space regardless if Hotel labor is required 9 AUXILIARY AIDS The Hotel represents and you acknowledge that the Hotel facilities being rented for you including guest rooms common areas and transportation services will be in compliance with our public accommodation requirements under the Americans with Disabilities Act You agree that you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space at least two weeks prior to your event You agree to pay all charges associated with the provision of such aids by the Hotel 10 PROMOTIONAL CONSIDERATIONS We have the right to review and approve any advertisements or promotional materials in connection with your function which specifically reference the Hilton name or logo Hilton does not offer or accept any terms or conditions which provide commissions rebates HHonors points or other forms of compensation related to revenue for food beverage room or equipment rental 11 CANCELLATION You may cancel this Agreement only upon giving written notice to us The parties agree and understand that in the event of a cancellation our actual damages would be difficult to determine Therefore you agree to pay the liquidated damages outlined in your sales agreement if any or the guarantee amount as set forth in paragraph 2 whichever is greater As products and services must be purchased and scheduled in advance notification seven (7) business days or less before the event will require all charges (including labor and service fees rentals and applicable taxes) for the final guarantee or contracted number of guests will be charged Additional damages may be owed for cancellation of your sleeping room contract 12 CONDUCT OF EVENT Group agrees to comply with all applicable federal state and local laws including health and safety codes and federal anti-terrorism laws and regulations including compliance with the provisions of 29 CFR part 470 and our rules copies of which are available from the hotelrsquos sales department Group agrees to cooperate with Hotel and any relevant governmental authority to ensure compliance with such laws You assume full responsibility for the conduct of all persons in attendance at your event and for any damage done to any part of our premises during the time of your event Should you require any rigging services for this event all such services must be arranged through the in-house AV provider or the Hotel and you will be responsible for all costs associated therewith Back to Resource Information

25

BELL SERVICES Our bell services department is responsible for the movement of your luggage and the delivery of all non-food and beverage amenities and golf bag handlingstorage Porterage charges will be set forth in your contract The current rate is $400 per person plus state tax and is subject to change Departure notices and bag pulls should be coordinated with your CateringEvent Manager Back to Resource Information BILLING Should you require a master account for billing purposes please complete and return our credit application Upon approval master accounts will be assigned per your instructions Please be sure to advise your CateringEvent Manager in advance for any specific instructions on how you would like your bill organized We recommend on-site daily review with the Group Billing Coordinator Back to Resource Information Back to Resource Information BOX LUNCHES Box lunches are available through the banquet department We can help you create your own customized lunch If you wish to order box lunches for your group your CateringEvent Manager will arrange the order for you and provide delivery to your specified location on the property Back to Resource Information BUSINESS CENTER Whatever your business needs are they can all be accommodated through our in-house Business Center Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested In order to address your specific grouprsquos needs please refer to the Business Center or discuss them with your CateringEvent Manager Whether you require a fully operational office setup on property or various limited services the Business Center is designed with everyonersquos needs in mind Business hours are 24 hours

26

For large quick printing or copying jobs we recommend calling Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl(727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm

Kinkos Copies Fedexcom 23250 US 19 North Clearwater FL (727) 726-5888 Monday-Sunday 24 hour operation

Sunday 1200pm-600pm Fastsigns 17948 US 19 North Clearwater FL (727)-797-1177 249fastsignscom Monday-Saturday 830am-530pm Back to Resource Information BUSBUS COMPANIES Martz First Class Coach 4783 37th Street North St Petersburg FL 33714 800-282-8020 or 727-526-9086 Fax 727-522-5548

Jolley Trolley Transportation wwwthejolleytrolleycom 483 Mandalay Avenue Clearwater (727) 445-1200

Back to Resource Information CAR RENTAL AGENCIES Following are the three Hilton Clearwater Beach preferred companies their locations and contact numbers Hertz Rent-A-Car 800-654-3011 Local phone number 727-517-2665 Locations 1201 Gulf Blvd Clearwater Beach FL Hours Mon-Fri 900 am-500 pm Sat 900 am-100 pm Sun CLOSED

Avis Rent-A-Car 800-321-3712 Local phone number 727-442-4119 Locations 801 Cleveland Street Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-300 pm Sun 900 am-100 pm

Budget Rent-A-Car 800-527-0700 Local phone number 727-669-3773 Locations 28880 US 19N Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-400 pm Sun 900 am-100 pm

Enterprise Rent-A-Car 800-261-7331 Local phone number 727-446-1125 Locations 1200 Court Street Clearwater FL Hours Mon-Fri 730 am-6 pm Sat 900 am-1200 pm Sun Closed

Back to Resource Information CASH PAID OUTS Please contact your CateringEvent manager for specific cash paid out information Back to Resource Information CASH PAYING GUESTS In the event a hotel guest does not have a major credit card to secure hisher room the Hilton Clearwater Beach will require full payment in advance for room and tax charges In addition there will be a $7500 per day refundable deposit for incidental charges If the guest does not wish to establish credit for incidental charges the guest room phone will be restricted to room-to-room calls All room folio charges from the Food and Beverage outlets and movie charges will also be restricted Back to Resource Information CHANGING FACILITIESDAY USE Please contact your CateringEvent Manager regarding our changing facility located on the third floor This facility includes 1 Full Bathroom furnished with towels and toiletries and a changing area There may be a half-day rate charged The hours of guest room availability for day use will depend on occupancy of the hotel Back to Resource Information CHECK CASHING PRIVILEGES Gold and Diamond member guests may cash checks up to $5000 at the Front Office The check must be imprinted with the guestrsquos name and address and made out to Hilton Clearwater Beach Identification may be required Back to Resource Information CHECK-IN AND CHECKOUT Hotel check-in is 400 pm and check-out is 1100 am (All guests arriving before 400pm will be accommodated as rooms become available Our Guest Service Department can arrange to check luggage for those guests arriving early when rooms are not available and for guests attending functions on departure day)

28

Early Departure Your guests will have the opportunity to confirm their departure date at check-in Once this departure date has been confirmed there will be an early departure fee assessed in the event the guest departs prior to their confirmed departure date Late Departure Late checkouts are available upon request and subject to availability Please contact the Front Desk directly to discuss availability and associated fees Satellite Check-In Satellite check-in is available The following conditions must be met in order to be eligible for consideration arrival manifest provided 14 days in advance of major arrival The success of a satellite check-in is very dependant on the hotels occupancy the evening before and flow of your arrival manifest Your CateringEvent Manager will be able to discuss these issues in more detail to determine if this is the correct solution for your arrival Zip Checkout With zip checkout your room folio is provided at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 50 to check-out Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Kiosks The Hilton Clearwater Beach offers Kiosk check-in and checkout as a convenience to our guests Our kiosks are user friendly and accept credit or HHonors cards Guests are able to retrieve room keys at check-in and a printed folio at checkout Back to Resource Information COFFEE MAKER All of our guest rooms provide coffeemaker with free gourmet coffee and tea Back to Resource Information CONCIERGE Our knowledgeable ConciergeBell Staff takes pride in meeting guestrsquos needs Please contact the Concierge for assistance with transportation activities restaurants or additional special needs The ConciergeBell Staff are located on the Ground Level daily from 600 am to 1100 pm After hours please contact the Front Desk Back to Resource Information CREDIT CARDS The Hilton Clearwater Beach accepts most major credit cards including American Express Discover Visa Master Card amp Diners Club Back to Resource Information

29

CREDIT POLICY Unless you have established credit in advance with us you will pay the entire contract price in cash or by certified check at least three business days prior to your function or by personal bank check two weeks prior to your function If you would like to establish credit please contact your CateringEvent Manager Back to Resource Information CURRENCY EXCHANGE Del Sol of Clearwater 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039 Back to Resource Information DECORATIONS Please contact your CateringEvent Manager for a description of items available as well as complete party package menus We are happy to suggest ideas on novel favors souvenir menus printed programs creative ice carvings theme food presentations and room accent decor and specialty linens We are not responsible for any loss or damage to property belonging to you or your attendees and do not maintain insurance covering it All displays andor decorations will be subject to our written approval and we reserve the right to contract and charge for hotel staff to provide the labor for any installations or removals of such Back to Resource Information DESTINATION MANAGEMENT COMPANIES (DMC) Preferred vendors that have successfully worked with the hotel are listed below for your reference

(813) 600-5763 office (813) 315-6379 fax 4302 Henderson Boulevard Suite 107 Tampa FL 33629 wwweventionsflcom

Destination Tampa Bay 651 Channelside Drive Suite 207 Cruise Terminal 2 (1st Floor Lobby) Tampa FL 33602 Phone 813-514-0770 Fax 813-514-0773

Back to Resource Information

30

DEPOSITS Required group Cash Deposits are outlined in your sales contract Cash Deposits may be made at anytime throughout your stay and placed to your master account balance Full pre-payment of room and tax is required for guests not wishing to utilize a credit card upon check-in Back to Resource Information DIAGRAMS Diagrams are available on our website or contact your CateringEvent Manager Back to Resource Information DIETARY REQUIREMENTS Our Chef will provide meals for your attendees with special dietary requirements Please advise your CateringEvent Manager if a special meal is required Back to Resource Information DIRECTIONS TO THE HOTEL

From The North Take I-75 South to 275 South Exit onto Highway 60 West toward Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The South Take I-275 North to Roosevelt Blvd West to Bayside Bridge turning right (going North) Turn left on Highway 60 Gulf to Bay At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The East Take I-4 West to I-275 South to Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left

Back to Resource Information DOCTORS ON CALL Please contact Guest Service for a list of Doctors on Call by dialing extension 153 Back to Resource Information

31

DRUG STORES CVS Pharmacy 467 Mandalay Ave Clearwater Beach FL Tel 727-447-6429

Walgreens 660 S Gulfview Blvd Clearwater Beach FL 33767 (727) 443-2393

Back to Resource Information DRY-CLEANING ndash SEE LAUNDRYVALET Laundry services are available by dialing extension 153 Monday thru Saturday garments picked up prior to 900 am are returned to guests by 600 pm the same evening Closed Sundays amp Holidays Back to Resource Information eEVENTS Hilton Familyrsquos online booking channel for small groups and meetings Back to Resource Information ELECTRICAL The Engineering Department provides assistance with all your mechanical and electrical needs Please contact your CateringEvent Manager if you require an electrical services request form to secure additional power andor labor services All requests for power requirements are to be communicated to your CateringEvent Manager A complete production package is also available through your CateringConvention Services Manager Please see forms for pricing and ordering Back to Resource Information ELEVATORS The hotel has 5 guest elevators located in 3 areas the main entrance and lobby area and 2 elevators in banquet foyer area All elevators access the 9 floors of the hotel Back to Resource Information EMERGENCY PROCEDURES The Hilton Clearwater Beach is fully prepared to handle different types of situations to assist our guests The following is information on our emergency procedures bull The hotel internal emergency number is 0 or 911

bull The hotel has an emergency response team 24 hours a day In the event of an emergency calling the emergency number 0 will initiate the appropriate response

bull Paramedics Fire Department and the Police Department are all located approximately 3 to 5 minutes from the hotel

32

bull Our Security Department as well as a small number of other employees are trained in CPR and First Aid

bull Emergency evacuation routes and procedures are located on the inside of all guest room doors

Nearest Emergency Room Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Nearest Hospital Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Back to Resource Information

ENTERTAINMENT The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to assure satisfaction and secure the best local national and international talents The city requests that outdoor entertainment begin no earlier than 1000 am and end no later than 1100 pm Please contact your CateringEvent Manager for assistance in booking entertainment Back to Resource Information ENVIRONMENTAL COMMITMENT At Hilton Hotels Corporation protecting the Environment is a top priority Responsible environmental activity is good for both our business and the community Hilton has developed a comprehensive company-wide policy to promote business practices that help preserve the environment We provide guidelines for all of our facilities and our goals are to ldquoReduce ndash Reuse ndash Recyclerdquo as much as we can Help us to preserve the remarkable habitats and beautiful beaches that surround the Hilton Clearwater Beach The hotel is committed to safeguarding our environment through consistent water conservation energy efficiency waste reduction and clean air practices We invite you to join in our Be Green initiative and experience the many ways in which we are giving back to our planet including

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information

33

EXECUTIVE MEETING PACKAGES THE HILTON APPROACH TO ONLINE MEETING PLANNING Let the Hilton Clearwater Beach whisk you and your guests away to the shores of the Gulf of Mexico and allow the typical hassles of event planning melt away Enjoy a quick easy hassle-free experience when you take advantage of our new e-Events service and plan your entire meeting from one easy-to-use website A simple click of the mouse will allow you to book blocks of 5 to 25 rooms take care of food and beverage services reserve av equipment or choose a venue Once reserved rooms may be paid for separately by each group member or by one person This online tool is just one of the many ways the Hilton Clearwater Beach Resort will ensure success for your Small Group Event Book now with e-Events and allow the typical corporate settings to yield to swaying palms brilliant white sand and warm ocean breezes

bull One-stop shopping for 5 - 25 guest rooms per night food amp beverage and function space

bull Simple price quotes and online contract bull No phone calls or negotiations necessary bull Instant confirmation bull 247 access to up-to-the-minute information bull View and manage reservation details for your attendees bull Book rooms directly for your guests

After you book take advantage of other tools designed to make your Small Group Event easy Create a Personalized Group Web Page where you can publish details above your meeting agenda Use Guest List Manager to view print or download your attendee list and review current room reservations For groups requiring more than 25 guestrooms please click here for an Online Request for Proposal Back to Resource Information EXHIBITS Please request the hotelrsquos Exhibit Resource Guide from your Event Services Manager Back to Resource Information FAX MACHINES Business Center or Front Desk will be able to assist with your fax needs Back to Resource Information FAX NUMBERS For Guests (727) 461-0610 CateringConvention Services office (727) 461-1768 Sales office (727) 446-1583 Reservations office (727) 446-2904 Back to Resource Information

34

FIRE CODES The following are a few general regulations that typically fall under local fire authoritiesrsquo specifications They should be considered when planning and coordinating space decorations etc in the ballrooms and meeting rooms as well as all other applicable laws codes and regulations Where exits are not immediately accessible from an open floor area safe and continuous passageways aisles or corridors shall be maintained leading directly to every exit and shall be so arranged as to provide convenient access for each occupant to at least two exits by separate ways of travel The aisle needs to be as wide as or wider than the exit to which they are leading There will not be any setup permitted in front of any exit doors Staggering of dining tables is not permitted All room sets must be in compliance with the local Fire Department regulations pertaining to occupancy load mandatory aisles and ceiling clearance fire exits Any event which has vehicle displays fog machines fueled cooking demonstrations laser exhibits (including tabletop) or extensive productions with staging and props must have a certified permit from the local Fire Marshall All associated fees for permits floor plan approval and stand-by fire watch are your responsibility and final approved copies must be received at least three days prior to the event Every required exit exit access or exit discharge shall be continuously maintained free of all obstructions or impediments to full instant use of fire or other emergency No furnishings decorations or other objects shall be placed so as to obstruct exits access thereto egress there from or visibility thereof Hangings or draperies shall not be placed over exit doors or otherwise located as to conceal or obscure any exit Mirrors shall not be placed on exit doors Mirrors shall not be placed in or adjacent to any exit in such a manner as to confuse the direction of the exit No open flame devices shall be used in any meeting rooms When necessary for ceremonial or religious purposes the fire marshal having jurisdiction may permit open flame lighting under such restrictions as are necessary to avoid danger of ignition of combustible materials or injury to occupants Any furnishings decorations and stage settings shall be fire retardant treated and must display certificate of proof Local fire authorities in advance of event set-up shall approve all extensive production plans Distance between tables must be equal to or greater than the required aisle width plus 19rdquo for chairs on one or 38rdquo for chairs on both sides It is ultimately the grouprsquos responsibility to ensure that your event complies with all applicable laws including but not limited to fire and safety codes rules and regulations

35

Please contact your CateringEvent Manager for detailed information regarding Fog Machines Lasers etc Back to Resource Information FITNESS CENTER Hilton Fitness by Precorreg offers the essentials for your workout cardio with personal TV screens and headphones free weights water courtesy towels and room to stretch Our Precorreg Fitness Center is located on the 3rd floor with access by room key Hours of Operation Open 24 hours ages 16 and older Back to Resource Information FLAGS Our Banquet Department currently has two United States flags and two Florida State flags in inventory If you require additional flags please discuss rental costs with your CateringEvent Manager Back to Resource Information FLORALFLORIST Please consult your CateringEvent Manager for assistance with a proposal for your special event or for a list of preferred florists Back to Resource Information FREIGHT ELEVATOR The Freight Elevator services the back service hall and ballroom areas form the second level stop Single Freight Elevator with interior dimensions of lt80rdquogtL x lt56rdquogtW x lt84rdquogtH Door measurement of lt42rdquogtW x lt84rdquogtH Back to Resource Information GIFT CERTIFICATES A gift certificate is a wonderful way to reward your attendees staff or sporting event winners Gift certificates are available for purchase through Executive Office and are designated for restaurants lounges and guest room charges Gift certificates are not honored at our retail shops however purchases may be made in certain retail shops and signed to the guest room A gift certificate can be used as a credit to the guest room account Please contact your CateringEvent Manager for further details Back to Resource Information

36

GIFT IDEAS httpwwwhiltontohomecom - The Hilton Serenity Collection httpwwwhiltoncorplogowarecomrep=hilton - Olympic Merchandise httpwwwwaldorfcollection-hotelsathomecomhomehtml - The Waldorf Collection Back to Resource Information GOLF COURSE INFORMATION These Four Golf Courses offers you the very best Scenic fairways rolling greens and beautiful sweeping views The courses are open to the public Transportation for your group can be arranged through your CateringEvent Manager in advance Golf Course Information Clearwater Country Club paulaccctampabayrrcom 525 N Betty Lane Clearwater FL 33755 (727) 446-224

Clearwater Country Club course originally designed by Herbert Strong in 1920 has weathered several redesigns At par 726010 yards from the white tees it remains a short course of average difficulty However the greens are small and the fairways are plagued by sand traps and there is occasional water Only one of the par 5s tops 500 yards The par-4s with one exception are under 400 yards long from the blue tees (6231 yards) The par-3s are varied from long to short This is a semi-private golf course Only soft spikes are allowed The Belleview Biltmore Golf Club belleviewbiltmorecomgolf 1501 Indian Rocks Road Belleair FL 33756-1465 (727) 581-5498 Features 18 championship holes of championship golf Extensively restored to the classic Ross design the course has a reputation for its challenging but also forgiving design For your convenience the Belleview Biltmore Pro Shop carries a complete selection of golf accessories and apparel club and shoe rentals are available to meet the golf attire and shoe requirements Our Golf Professional is happy to assist you with the planning of your groups golfing events The Belleview Biltmore Golf Academy As one of Floridas best playing professionals Bill Shriver has played in four PGA Tour Events the Buy Com Tour and has been named the North Florida PGA Player of the Year in 1999 While directing golf schools in

37

Florida Bill has had the opportunity to compete against and coach professional golfers With the extensive teaching and playing experience of Shriver and McClanan Maser its a winning combination to the Belleview Biltmore Golf Academy The course opens at 700 am daily and tee-times are required Complimentary transportation every hour on the hour to our Golf and Beach Club Innisbrook Golf and Country Club 36750 US Highway 19 North Innisbrook FL 34684-1239 Tel (727) 942-2000

The newly renovated Innisbrook is simply one of Americarsquos most celebrated Florida golf resorts Not only do we consistently receive top accolades ndash including Golf Magazinersquos ldquoTop 100 You Can Playrdquo and Golf Digestrsquos ldquoTop 75 Golf Resorts in Americardquo ndash we also host an annual PGA Tour championship and the LPGA Legend Tourrsquos first major

Wersquore home to four outstanding layouts ndash all designed by the innovative and imaginative architect Lawrence Packard ndash including the top-rated Copperhead course which welcomes the worldrsquos finest players each March when the PGA TOUR visits Innisbrook for the Transitions Championship727) 942-2000

Back to Resource Information GRATUITIES Informally known as tipping in the United States tipping is voluntary Tips are supposed to be rewarded for services performed as well as a supplement to an employees income (gratitude) Recommendations for housekeeping - $100-200 per day Bellman - $100 per bag and discretionary for above and beyond services provided for you Disclosure all gratuities not outlined in the contract are discretionary Back to Resource Information GROUP RESERVATIONS IDENTIFICATION PROGRAM (GRIP) Manage room blocks proactively with automated cross-reference of group registration lists against hotel reservations Automates the process of all reservations booked within or around an associated

group block Reduces exposure to attrition Ability to monitor booking pace No charge ndash itrsquos FREE

Back to Resource Information GROUP CHECK-IN ARRIVALS AND DEPARTURES The Hilton Clearwater Beach has a specially designed group entrance to accommodate the needs of your group It has a porte-cochere and ample room for bus loading and unloading It is also conveniently located near the ballrooms and meeting rooms This

38

area may be reserved and set up for satellite check-in and convention registration depending on your arrival pattern All coach arrivals will be directed to the group entrance as the front entrance becomes easily congested and large movements can be more efficiently accommodated at the group entrance Your guests will be asked to remit credit or a cash deposit upon arrival for their incidental charges unless we have agreed to accept a letter of guarantee from your organization and it is on file at time of check-in If your guests are arriving via group transportation and an arrival manifest has been supplied we will be happy to have all of the rooms assigned in advance and key packets prepared If your guests will be arriving at scattered times throughout the day with no transportation arrangements made or arrival manifest we will assign rooms on a first-come first-serve basis Back to Resource Information GUEST LIST MANAGER An on-line tool provided by Hilton to group customers that allows them to manage their grouprsquos reservations on-line and provides on-line guest list information Back to Resource Information GUEST ROOMS The hotelrsquos current bedding breakdown is as follows 185 King 231 QueenDoubles Florida state law and local enforcement of national fire codes mandate that there is a maximum of four guests per room (adultschildren) Hilton is pleased to present ldquoThe Serenity Collectionrdquo todayrsquos premier bedding package including pillow top mattress and luxury linens Did you enjoy your nightrsquos sleep Visit wwwpacificcoastcom to order your own Serenity bed Back to Resource Information GUEST ROOM DELIVERIES Bell Services delivers non-food or packaged deliveries to the guest rooms The charge for deliveries is as follows under the door - $200 per envelope and deliveries inside the room - $300 for the first item amp $100 for each additional item Back to Resource Information

39

GUEST SERVICE HOTLINE Guests with specific needs or requests may pick up a house phone and dial extension ldquo55rdquo for the Hilton hotline Our banquet hotline is ldquo156rdquo for banquet needs or requests Hilton reservation hotline 1-800-753-3954 Dial ldquo0rdquo for any other requests and our hotel operator will direct you to the appropriate hotel contact Back to Resource Information HAIR SALON Sharmaines Salon amp Day Spa 483 Mandalay Avenue Suite 206 Clearwater Beach FL 33767 Phone (727) 447-2025 infosharmainescom Hours of Operation Mon 9-4 Tues 9-6 Wed Thu Fri 9-8 Sat 9-6 Sun 10-3

Salon South Beach 781 Bayway Boulevard Clearwater Beach FL 33767 Phone (727) 444-4551 Salonsouthbeachcom Hours of Operations Tues ndash Sat 9-5

Back to Resource Information HEAT HEAT (Hilton Environmental Analysis and Tracking) is our internal measurement system to collect analyze and track environmental and social performance at our property as well as our brands globally In so doing we are able to integrate sustainability as a core performance metric and drive economic and social returns Your CateringEvent Manager can share detailed information Back to Resource Information HOSPITALITY DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks can be located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next dayrsquos use Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information

40

HOTEL FACTSHISTORY The following is a fact sheet for the Hilton Clearwater Beach Location Clearwater Beach FL Address 400 Mandalay Avenue Telephone 727 461 3222 Facsimile 727-461-0610 Reservations 1-800-HILTONS Website Hiltonclearwaterbeachcom Managed By Hilton Corp Opened 1980 Renovated 2008 Back to Resource Information HOTEL MAP Attendees may receive a map in their key packet when they arrive at the hotel Your CateringEvent Manager can customize the map for your guests to state your group name and show locations and directions for your special functions at $200 each Back to Resource Information HOUSEKEEPING Daily housekeeping services which consists of general cleaning take place between 800 am and 600 pm Should one of your guests require special times of service requests may be made directly with Housekeeping or your CateringEvents Manager The suggested housekeeping gratuity is $100 per day Some groups may have the gratuity rate predetermined in the contract and billed to the master account Each guest room is provided with several special service amenities either at no charge or for a nominal fee These items include an iron and ironing board coffee makers hairdryers in-room safe bathshower amenities and extra pillows Additional bedding available for children cribs and roll-aways Please note there is a maximum of four persons (including children) allowed per room Turn-down services include Daily Exchanging of Linens and Towels amp Turning-down bedding Back to Resource Information IN CONJUNCTION WITH (ICWrsquoS) Any group hosting an In-Conjunction With Event is solely responsible for all charges and activities The hosting convention must authorize all arrangements for meeting space assignments food beverage etc Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space and separate billing are subject to credit approval

41

All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all ICWrsquos should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the Catering Department to set up food beverage and billing arrangements Back to Resource Information INDEMNIFICATION To the extent permitted by law you agree to protect indemnify defend and hold harmless the Hotel Hilton and the Owner and their respective employees and agents against all claims losses or damages to persons or property governmental charges or fines and costs (including reasonable attorneyrsquos fees) arising out of or connected with your function except those claims arising out of the sole negligence or willful misconduct of the hotel Back to Resource Information IN-ROOM DINING Our In-room Dining is open Sunday-Thursday 630 am-1100 pm Friday and Saturday 630 am-1200 am for breakfast lunch dinner snacks and beverage service We are happy to offer convenient doorknob ordering for breakfast service In-Room Dining can be reached at extension 148 in-house A variety of amenities are also available through room service Room service gratuity is 18 and is posted automatically on all checks There is also a delivery fee of $300 per order Back to Resource Information INTERPRETATIONTRANSLATION SERVICES International Technical Translators (727) 461-3437 1180 NE Cleveland St Clearwater FL Back to Resource Information INTERNET SERVICES The Hilton Clearwater Beach provides numerous Internet Services Ibahn is our Internet Service Provider for all guestsrsquo networks and will answer any questions concerning your system Back to Resource Information

42

KEY CARDS Please contact your CateringEvent Manager if you would like keys to any of your meeting office or hospitality rooms If you wish to have a lock changed there will be a $25000 charge per doorper room and you may be required to sign a hold harmless agreement (Customized) KEY CARDS Please contact your CateringEvent Manager if you would like custom keys for your group They are an excellent way to market your organization Back to Resource Information KEY HOTEL CONTACTS The Executive Managing Committee consists of the following people General Manager Bob Walters ext 104 Director of Food amp Beverage George Bentley ext 181 Director of Finance Tommy Lewis ext 121 Director of Rooms Mike Morris ext 195 Director of Engineering Todd Isbell ext 185 Director of Sales and Marketing Joanna Patterson ext 111 Back to Resource Information KOSHER We offer a variety of Kosher Meals to our guests These meals are prepared for us and are ldquoGlatt Kosherrdquo Please ask your CateringEvent Manager for kosher suggestions Back to Resource Information LAUNDRYVALET ndash SEE DRY CLEANING Hilton Clearwater Beach offers coin operated laundry area on the 3rd floor open 24 hours with key access Complete laundry services are also available by dialing extension 153 in-house Garments picked up prior to 900 am are returned to guests by 600 pm the same evening Garments picked up after 900 am will be returned the following day by 600 pm Please note that there is no service on the following Holidays Memorial Day July 4 Labor Day Thanksgiving Day Christmas Day and New Yearrsquos Day Back to Resource Information LIMOUSINE SERVICES Arrangements may be made to have a group VIP transported by our hotel limousine or town car or through an outside service Execucar at wwwexecucarcom is our preferred service and can be reached at 888-479-8545 Our valet department can also arrange limousine transfers and can be reached at ext 154 Super Shuttle can be arranged in advance for transportation back and forth from the airports

43

Juliersquos Limousine 17116 US 19 North Clearwater FL 33764 727-538-5113 Fax 727-538-5113 Julieslimocom

Execucar- Tampa Bay 11901 30th Court North Tampa Bay FL 33716 Tel 888-479-8545 wwwexecucar-tbcom

Back to Resource Information LINEN SELECTION A variety of table linens are available for your various functions If you desire specialty linen or would like quotes on theme-coordinated linens and chair covers please consult your CateringEvent Manager Linen colors White or Ivory Back to Resource Information LIQUOR LAWS The State of Florida has strict liquor laws that must be followed by the Hilton Clearwater Beach Because the hotel is only licensed-authorized to sell and serve alcoholic beverages that were purchased by the Hilton Clearwater Beach no group may bring in their own alcohol to be served in meeting rooms public areas and on our beach The legal drinking age in Florida is 21 Your CateringEvent Manager may provide a copy of some of the applicable State of Florida liquor laws upon request Back to Resource Information LOAD-INLOADOUT (PRODUCTION DEacuteCOR AND STAGING) Please refer to the Production Resource Guide Back to Resource Information LOADING DOCK THERE IS NO LOADING DOCK AT THE HOTEL Special arrangements must be made for all palletized or large shipments The loading area is located in the back drive The hours of operation are from 700 am-700 pm No deliveries or load-inload out between the hours of 700 pm and 600am Please refer to The Exhibit Resource guide for details Clearance to Service Elevator 42rdquoWx56rdquoDx84rdquoH Back to Resource Information

44

LOCAL INFORMATION Busch Gardens - 33 MI - E Captain Memos Pirate Cruise 2 MI SE City Center - 3 MI - E

Clearwater Marina - 02 MI - E Clearwater Marine Aquarium - 1 MI - E Phillies Spring Training - 8 MI - NE

Back to Resource Information LOST AND FOUND It is the policy of Hilton Hotels Corporation to make every effort to return any found property to its rightful owner All found property in the hotel will be recorded stored and disposed of whether it is found in a guestroom public space or any other area of your hotel We will make every attempt to determine the legitimate owner and return the found property If the owner cannot be determined within ninety days (or other time period specified by local law) the found property will be disposed of in accordance with the state law If no local or state law exists or these agencies decline involvement the property shall be returned to the finder This policy does not apply to minor items found on the property such as a toothbrush ladies hosiery cigarettes etc Back to Resource Information LUGGAGE STORAGE Based upon availability a banquetmeeting room may be set aside to store hand carry luggage for individuals leaving later in the day It is requested that the travel staff supervise these items as they will be stored at your own risk Back to Resource Information MANAGER ON DUTY (MOD) For your convenience a manager on duty is available 24 hours a day 7 days a week and can be accessed via the guest service hotline at extension 55 Back to Resource Information MAIL SERVICES Stamps are for sale with our Clearwater Provision Company and can offer basic mailshipping services If you have a large number of items that need to be mailed or require shipping materials we suggest our shipping and receiving department The Clearwater Provision Company Monday - Sunday 7am-9pm Dial - 177 They are located right off of the lobby Complete mail services amp materials

The United States Post Office The Marina 45 Causeway Blvd 727-449-0604 830am ndash 400pm M-F CLOSED Saturday and Sunday

Back to Resource Information

45

MASTER ACCOUNTS See Sales Agreement Back to Resource Information MEDICAL FACILITIESSERVICES Medical Services facilities nearby Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000 3 miles from Hotel Back to Resource Information MEETING ROOM CAPACITIES Please refer to Meeting Space diagram and chart on pages 4 5 amp 6 or consult your CateringEvent Manager Back to Resource Information MEETING ROOM DELIVERIES For small exhibits when a drayage company is not being used standard boxes or packages to and from the exhibit area will be delivered by the hotel bell staff for a charge of $300 itemper move Back to Resource Information MEETING ROOM RENTAL Please contact your Sales Manager or CateringEvents Manager for Meeting Room Rental details Back to Resource Information MEETING ROOM SET STANDARD Standard meeting rooms include the following items

bull Banquet or classroom tables and chairs bull Linens bull Pads and pens bull Ice water bull Lectern

Basic meeting room set up is complimentary Depending upon the extent of the setup requirements additional charges may be incurred Please contact your CateringEvent Manager for miscellaneouselectrical charge price sheets All meeting rooms are set non-smoking Back to Resource Information

46

MUSICMUSICIANS The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to secure the best local national and international talents Please contact your CateringEvent Manager for assistance in booking entertainment Clearwater Beach requests that outdoor entertainment begins no earlier than 1100am and ends no later than 1100pm Back to Resource Information NEWSPAPERSPUBLICATIONS Newspapers available in our Clearwater Provision Company store are USA Today St Pete Times Weekend St Pete Times They are delivered to the Clearwater Provision Company store at 700am daily The USA Today is delivered to guest rooms Monday-Friday Back to Resource Information OFFICE EQUIPMENTSUPPLIES The in-house Business Center is 24 hour self service area that offers 2 computer workstations fax machine and printer A complete range of services including rental of computer systems copier machines facsimile machines can be arranged with our in house AV company Secretarial support photocopying word processing services fax transmissions can be arranged through your catering and event managers Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested For large quick printing or copying jobs we recommend calling UPS Store

140 Island Way Clearwater FL 33767

Cross Streets Between Windward Psge and Dory Psge (727) 446-0660 Fax (727) 446-5586 Back to Resource Information OFF PREMISE CATERING Please contact your CateringEvents Manager for details Back to Resource Information

47

Please contact your CateringEvents Manager for details PACKAGE ROOM

Back to Resource Information PARKING The Hilton Clearwater Beach offers self-parking at $500 per day event parking at $300 We also offer valet parking at the rate of $1400 per day If you are planning a large movement or delivery of rental cars for a specific group event or activity please advise your CateringEvent Manager so that specific parking may be reserved Back to Resource Information PERSONALIZED GROUP WEB PAGE POG is a personalized web page for your attendees to book reservations directly online Available at all Hilton Family properties Customize with your program Customize with your logo No charge ndash itrsquos FREE

Back to Resource Information PETS (POLICY) Service animals are always welcome and must be accompanied Hilton Clearwater Beach does not allow pets on the premises however there are Pet Boarding Facilities in the area aVIP 1242 Cleveland Street Clearwater Florida (727) 446-6700 averyimportantpetcom

A Pets Place of Clearwater Inc 410 South Pegasus Ave Clearwater FL 33765 Phone 727-608-4629 apetsplaceofclwcom

Back to Resource Information PHOTOGRAPHY CVS is located within 1 block from the Hotel Services include film developing one hour developing and photo enlarging

467 Mandalay Ave Clearwater FL (727) 447-6429

Kimberley Photography LLC is a company that can also provide photography services for all occasions special events weddings and groups

Kimberley Photography LLC (727) 543-9723 Kimberlykimberly-Photographycom

Back to Resource Information

48

PIANOS The Hilton Clearwater Beach has 1 piano for use in the foyer Our piano can be provided in our meeting room however it is recommended that they be tuned prior to each use The tuning fee is $15000 and requires advance notice Please note that there is an additional labor fee if you request a piano to be placed on top of portable staging Our piano cannot be placed outside or on one of our covered decks If your group requires additional pianos or pianos in outdooralternate locations your CateringEvent Manager can rent them from an outside source Back to Resource Information POOLS

bull Two heated beachside pools and a Jacuzzi bull Lounge chairs provided at no charge bull Kids activities and crafts daily at poolside bull Free pool and beach towels for use during your stay bull Beach club shop with everything from sunscreen to ice cream to sun glasses bull Sand Bar amp Grill offering poolside food and beverages for lunch and dinner

weather permitting open daily 11 am to sunset Back to Resource Information PORTERAGE Porterage services can be arranged at $400 per person on arrival andor $400 per person on departure Arrivals bags will be tagged and delivered to rooms Departure services a letter will be issued informing persons on times for when luggage will be picked up Luggage is to be left just inside door Back to Resource Information POST-CONVENTION MEETING We encourage our customers to meet with our General Manager during or after the meeting to provide and review feedback Your Event Manager will coordinate a convenient time Back to Resource Information POST EVENT REPORT For meetings and conventions with more than 100 rooms on peak night your Event Manager will complete a Post Event Report This report details room pick-up and food and beverage revenues Back to Resource Information

49

POSTING OF EVENTS Event posting is placed daily on the tv monitors in your guest room as well as in the meeting space and lobby Back to Resource Information PRE-CONVENTION MEETING In order to introduce our clients to the key contacts of the hotel we would like to arrange a pre-convention meeting a day or two prior to your main group arrival Please advise your CateringEvent Manager as to who will attend from your organization and what a convenient time would be for this meeting (time ranges from 30 minutes to one hour) Please note that for smaller groups a smaller more personalized meeting may be set up involving key operational department heads Back to Resource Information PRINTING SERVICESFASTSIGNS of CLEARWATER Manager Mike Lucke 17948 US Hwy 19N Clearwater FL 33764 (P) 727-797-1177 (F) 727-799-9480 249fastsignscom

Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl (727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm Sunday 1200pm-600pm

Back to Resource Information PRODUCTION GUIDELINES Your Event Manager will provide you with the hotelrsquos Production Resource Guide Back to Resource Information PUBLIC TRANSPORTATION The Clearwater Jolley Trolley historic trolley service from Sand Key North and South Beach and the Island Estates every 30 minutes Hours of operation Sunday-Thursday 1000am-100pm Friday-Saturday 1000am-1100pm httpwwwclearwaterjolleytrolleycom Fare price passes and trolley maps can be obtained in our Provision Store located on the second floor All fare classifications are valid on the Jolley Trolley and PSTA system-wide network Passes are interchangeable between the two service providers Back to Resource Information

50

PYROTECHNICS Groups are strictly prohibited from engaging in any activity or activities on Hotel property or possessing or bringing any materials or items to the Hotel and the Hotel property which involve or contain or constitute directly or indirectly (i) any form or type of pyrotechnics fireworks flares flames or other flammable or explosive materials or items or (ii) any Hazardous Substances The term ldquoHazardous Substancesrdquo includes but is not limited to any and all substances (whether solid liquid or gas) (i) defined listed or otherwise classified as pollutants hazardous wastes or words of similar meaning or regulatory effect under any present or future Laws or (ii) that may have a negative impact on human health or the environment including but not limited to petroleum and petroleum products asbestos and asbestos-containing materials polychlorinated biphenyls lead radon radioactivity materials flammable and explosives Back to Resource Information RADIOSPAGERSNEXTELS We are willing to assist you in obtaining walkie-talkie radios andor Nextels for use during your program Please consult your CateringEvent Manager for assistance Back to Resource Information RECYCLING

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information REGISTRATION ASSISTANCE If additional staffing is needed for your activity or hospitality desk please consult with your CateringEvent Manager Registration attendants are easily scheduled with sufficient notice Back to Resource Information REGISTRATION DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks are located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next days use

51

Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information RESERVATIONS RAPID RESERVATIONS AUTOMATED PROCESSING INPUT AND DELIVERY SYSTEM Expedited reservation processing straight from your rooming list into our system Eliminates dual entry process Accurate and efficient reservations Supports 3rd Party Clearinghouses No charge ndash itrsquos FREE

Back to Resource Information RESTAURANTSLOUNGES There are a variety of Restaurants and Lounges within walking distance from the Hilton Clearwater Beach There are even more just a short distance away from Subway to Gourmet Clearwater Beach has it covered Please contact your EventCatering Manager for a detailed list Back to Resource Information RESTAURANT RESERVATIONS Reservations are strongly recommended for all restaurants in the hotel and in Clearwater Beach whether it is for a table of four or a dine-around for 250 Please contact our valetbell stand at 153154 Back to Resource Information RESTROOMS Public restrooms are located in the following areas Lobby Level ndash Adjacent to Reflections Restaurant Lobby Level ndash Meeting space foyer southeast corner of the Hotel Outdoor Ground Level ndash West end of hotel next to beach services desk Outdoor Ground Level- Extension to the Sandbar facilities poolside Back to Resource Information RESUMES Please contact your CateringEvents Manager Back to Resource Information

52

ROBES 2 light-weight cotton robes are provided in all Guest Rooms Additional robes are available upon request and for purchase Back to Resource Information ROPESSTANCHIONS Ropes and Stanchions bull Pairs of stanchions with connecting rope For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information SAFESSAFE DEPOSIT BOXES For your convenience all guest rooms have an in-room Safe located in the wardrobe closet Back to Resource Information SECURITY If required in our sole judgment in order to maintain adequate security measures in light of the size andor nature of your function you will provide at your expense security personnel supplied by a reputable licensed guard or security agency doing business in the city or county in which we are located which agency will be subject to our approval Such security personnel may not carry weapons Your catering and event managers can assist in locating security for hire Back to Resource Information SHIPPING AND RECEIVING Packages for functions may be delivered to the hotel up to three (3) days prior to the eventconvention Arrangements must be made through your CateringEvent Manager for storage Please note that the hotel storage facilities are extremely limited Please do not ship valuables We cannot be responsible for contents Please contact your CateringEvent Manager for pricing and storage arrangements When shipping materials to the hotel please include the following information on all packages to insure proper delivery and storage Conference Name Event Dates Client Guest Name

53

Hold for Arrival (arrival date) Attention ltyour cateringevent contactgt Hotel Name Address City State ZIP Phone Fax Number of packages in that shipment We also recommend that you have a packing slip both inside and outside of each package Guests will be responsible for the packing and return of all packages Receiving handling and shipping charges may apply No COD packages will be accepted The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC) Shipping from the Hilton The Hilton Clearwater Beach utilizes FedEx and US Postal Service for our shipping needs Please see your CateringEvents Manager for pick-up and delivery schedules A Freight-Forwarding Form should be obtained from your CateringEvent Manager and completely filled out for shipping Back to Resource Information SHOPPING There are many shops within walking distance from the Hilton Clearwater Beach Countryside Mall with more traditional stores and shopping is located 20 minutes away Please contact the Bell Stand for directions Back to Resource Information SIGNAGEBANNERS In order to maintain a quality image for all Hotel guests there are a few things we ask of you during your stay Only professionally printed signage is allowed in the meetingconvention areas These signs can be used with easels or in sign stands No handwritten signs or flipcharts are allowed outside the meeting rooms No banners can be hung along the walls of the Public Areas Banners may be hung from the skirting of the hospitality desks and at outdoor functions Hotel personnel must provide the labor to hang the signs at a fee of $45 - $75 each In addition nothing is to be placed over exit doors or located to conceal or obscure any exit Back to Resource Information

54

SITE INSPECTIONPRE-PLANNING Site Inspections can be coordinated with a Sales Manager or CateringEvents Manager Back to Resource Information SMOKING The Hilton Clearwater Beach is 100 smoke-free anywhere inside the hotel The Smokerrsquos Oasis is located on the Lobby Level outside of the South East Corner of the Hotel Back to Resource Information SOUND SYSTEM Some hotel meeting rooms and ballrooms have a basic sound system Please contact your CateringEvent Manager with questions There may be fees assessed for certain hookups as well as hourly labor charges Anchor systems or supplemental systems will be required for all outdoor locations Please make note of the hotelrsquos noise curfews No sound system functions can take place outdoors before 800 am and all outdoor evening functions must end no later than 1100 pm Back to Resource Information SPECIAL MEAL REQUESTS Please consult with your CateringEvent Manager for any special meal requests The Hilton Clearwater Beach Executive Chef is pleased to accommodate your requests to the best of his abilities Back to Resource Information SPORT Sustainable Property Operations Results Tracking SPORT is an integrated performance based system built into our HEAT system that looks at all of the key focus areas in terms of sustainability and operational best practices Your CateringEvent Manager can share detailed information Back to Resource Information STORAGE Storage for your advance boxes and convention supplies is quite limited at the Hilton Clearwater Beach If you are anticipating shipping a large volume of materials we suggest you consult your CateringEvent Manager as soon as possible to reserve a room or plan to utilize an area in your office or hospitality room set up Hotel cannot provide security If shipping valuables please make arrangements to hire and pay for outside security Back to Resource Information

55

SUITES Please refer to the Suites Section on Page 3 Back to Resource Information SUSTAINABILITY Mission Statement Hilton Worldwide will manage our business through a lens of sustainability to benefit this generation and those that follow Through action and innovation we will lead our industry in projects and programs that

bull Enhance the guest experience bull Engage our employees bull Improve operational efficiency bull Advance building design bull Strengthen our partnerships bull Serve our communities bull Protect our global environment bull Enrich our Family of Hotels

Back to Resource Information TAXES The current Florida State Tax is 7 The current Pinellas County Bed Tax is 5 All goods and services are subject to state tax including but not limited to food beverage labor and gratuities Back to Resource Information TAXICABS For the city of Clearwater Beach there are a total of taxi companies available to our guests The Hilton Clearwater Beach recommends Yellowcab at 727 799 2222 The standard rate for transfers from the Tampa International Airport to the Hilton Clearwater Beach is approximately $5000one way plus gratuity Back to Resource Information TELEPHONESTELECOMMUNICATIONS The following types of telephones are available for guests meeting and convention service and administrative staff Please advise your event and catering managers if you need the use of a phone for your program Dial ldquo9rdquo line

bull Used for in-house local and toll-free calls only Price is $5000++ per day

56

Dedicated Analog Phone Line The installation fee is $10000 plus tax plus price of all calls DID lines can be used for Long Distance minimal PC and fax can work as well DID Lines The following are enhancements that can be added to a DID Line Ibahn wireless connections $2500 per day or (20) connections at $22500 Hard wired connections $7500 per day Broadband Access ndash please contact your event service or catering manager Guest Room Calls Type of Call Instructions Rates Direct Dial-Bill to Room EMERGENCY 9+911 No Charge Room to Room No Charge Local 9+Number $100 connecting fee plus local rate 8008888xx toll free 9+1+Number $100 connecting fee plus local rate Long Distance 9+1+Number $100 connecting fee plus local rate ATampT Operator assisted International 9+011+CC+CC+Number $100 connecting fee plus ATampT Operator assisted rate (by country) Local Long Distance and International Calls will be billed to your account if the phone rings more than (7) times connect with voice message or the other person picks up Applicable Taxes will be added Rates subject to change You may obtain free rate information at any time by dialing 9+00 and ask the ATampT Operator for the rate of an Operator Assisted Call Hilton subscribes to ATampT Long Distance and Operator Services You have the right to reach other long distance carriers from the telephone and you may do so by dialing the access code provided by that carrier Voice Mail Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out To hear messages if the red light is flashing on your guest room telephone 1 Lift the receiver 2 Press MESSAGE key 3 Follow recorded instructions Should you require assistance while using Voice Mail simply press the ldquordquo key at any time

57

Video Teleconferencing We have video conferencing equipment - can be installed in all public space rooms Back to Resource Information TENTS Please contact your CateringEvent Manager regarding rental of small tents Large tents can be installed at the Hilton Clearwater Beach Tents are provided by US Tent US Tent Rental Inc 2006 72 nd Drive East Sarasota FL 34243 (941) 727-3311 ustentrentalcom Back to Resource Information THEME PARTIES The Hilton Clearwater Beach is proud to present a complete package of signature theme parties Please discuss themes with your CateringEvent Manager and ask for a copy of our latest and most popular menus and productions Back to Resource Information TOURSSIGHTSEEING Please contact your CateringEvents Manager for details on Tours and Sightseeing excursions in Clearwater Beach Back to Resource Information TUXEDOSFORMAL WEAR If you are anticipating a large delivery of tuxedos on site please advise your CateringEvent Manager in advance The following companies offer tuxedo rentals Menrsquos Warehouse 2719 Gulf to Bay Boulevard Clearwater FL 33759-4951 (727) 726-2262 menswearhousecom

Deolindas Tailoring amp Alterations 514 Park Street Clearwater FL 33756-5405 (727) 442-0045 deolindacom

Back to Resource Information

58

VOICE MAIL All guest rooms have a voice mail message service Group voice mails may be left however please note that this process is time consuming as each room number needs to be programmed individually Therefore labor fees may be assessed Please discuss any specific requests with your CateringEvent Manager Back to Resource Information WEATHER Depending on the season the weather at Clearwater Beach varies from a low of 50rsquo degrees to a high of 92 degrees Before visiting Clearwater Beach we recommend that guests check the local listings to determine the weather conditions Back to Resource Information WHEELCHAIRS If a guest requires a wheelchair we can arrange a rental for them at their own expense If a guest requests that we rent a wheelchair please note that we can coordinate the rental but will be unable to cover the expense The following companies have wheelchairs beach wheelchairs andor scooters for rent Fun Ride Rentals 400 Mandalay Ave Clearwater Beach FL 33767 (727) 519-3008 Hours of operation Monday ndash Saturday 1000am-Sunset Sunday 1100am-Sunset Back to Resource Information WIRED PAYMENT If you would like to have payment wired please notify your CateringEvent Manager and instructions will be faxed to you Back to Resource Information

59

WORSHIP SERVICES The following is a list of nearby locations Baptist Skycrest Baptist Church 125 N Belcher Road Clearwater FL 33765 (727) 791-7107 skycrestfamilyorg Catholic St Brendanrsquos Catholic Church 245 Dory Passage Clearwater Beach FL 33767 (727) 443-5485 stbrendancatholicorg

Christian Central Christian Church 1200 Keene Road South Clearwater Florida 33756 (727) 446-0988 clearwaterdisciplesorg

Jehovahrsquos Witness Jehovahs Witnesses Clearwater Congregation 1745 Weston Drive Clearwater FL 33755 (727) 442-9266 watchtowerorg Jewish Temple Bnai Israel 1685 South Belcher Road Clearwater FL 33764-6594 (727) 532-3829 templebnaiisraelclworg Lutheran St Paulrsquos Lutheran Church 407 South Saturn Avenue Clearwater FL 33755-6597 (727) 446-7718 stpaulsclearwaterorg

Methodist First United Methodist Church 411 Turner Street Clearwater FL 33756-5328 (727) 446-5955 fumc-clwcom Mormon Church of Jesus Christ of LDS 1740 North Highland Avenue Clearwater FL 33755-2104 (727) 446-9320 cofchristorg Pentecostal Bridge of Love Ministries 1329 North Highland Avenue Clearwater FL 33755-3416 (727) 445-9660

Protestant Holy Trinity Episcopal Church 3200 North McMullen Booth Road Clearwater FL 33761-2009 (727) 796-5514 holytrinityclworg

Back to Resource Information ZIP-OUT CHECKOUT With Zip Checkout your room folio is at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 150 to Checkout Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Back to Resource Information

60

FORMS

bull CREDIT CARD AUTHORIZATION

bull CREDIT APPLICATION

bull MISCELLANEOUS REQUEST FORM

bull PLANNING CHECKLIST

HILTON CLEARWATER BEACH

CREDIT CARD PAYMENT AUTHORIZATION FORM Please complete all areas below Incomplete requests may be rejected This form must be received at least 5 business days prior to the Check-In or by specified date in Event Contract to ensure acceptance of the credit card to be charged Do not send completed form by email FAX COMPLETED FORM TO [INSERT FAX ] ATTN ________________________________ HOTEL USE ONLY Date _____________________________ Guest Group Name Check-In Event Date Name of PersonGroup Making Reservation Phone Authorized Amount Approval Code Date CARDHOLDER - Please complete the following section and signdate below Cardholder Name as it Appears on Credit Card Cardholder Billing Address City State Zip Daytime Business Telephone Evening Telephone Credit Card Number Expiration Date Credit Card Type (Circle one) VisaMasterCard American Express Discover JCB Diners Club Credit Card Issuing Bank Name Bank Phone Number (from back of your credit card) I agree to cover the following categories of charges (Please circle) All Charges Room amp Tax Food amp Beverage Retail Recreation I agree to cover the above categories of charges up to a Maximum Amount of $ __________________ DIRECT BILL ACCOUNT PAYMENTS ONLY Name on InvoiceStatement _______ ______ Date on InvoiceStatement InvoiceStatement Number _________________________ ______________ Authorized Amount $_______________________ Note Charges for room and tax group deposits or direct bill account payments will be charged to your credit card immediately Any incidental charges circled above will be charged at the time of check-out Amount to be immediately charged to credit card for room and taxes or deposit $______________ Final Balance Billed to Credit Card (hotel use only) $_______________ By signing below you authorize the hotel to charge your credit card immediately for the amount indicated above up to the ldquoMaximum Amountrdquo indicated above You further acknowledge that if ldquoall chargesrdquo has been selected then all guestgroup related charges (less Deposit) will be charged to the above card number at the time of check-out or event conclusion Cardholder Signature Date

HOTEL NAME Hilton Clearwater Beach Resort SALES OFFICE (727) 298-1493 ADDRESS 400 Mandalay Avenue FAX (727) 461-1768

Clearwater Beach FL 33767 MAIN LINE (727) 461-3222

CREDIT APPLICATION Confidential Information

Name of Company Requesting Direct Billing

Address Telephone

City State CT Zip Dun amp Bradstreet Number Rating

Listed in Name of Group Name

Inclusive Booking Dates Group Contact Telephone

Address Fax

City Windsor State CT Zip DIRECT BILLING HAS BEEN REQUESTED AS INDICATED 1 Guest Room Accounts All charges for specified guests - provide list Room and tax only for specified guests - provide list 2 Catering All cateringbanquet charges 3 Miscellaneous Provide list BANK REFERENCES Bank Name Contact Full Address City State Zip Telephone Account ABA HOTEL REFERENCES (Most Recent History) Hotel Name Dates

Full Address Telephone City State Zip Hotel Name Dates

Full Address Telephone City State Zip AGREEMENT amp RELEASE I (We) agree if credit is extended to pay the amount due upon receipt of the first statement In accordance with the Privacy Act Freedom of Information Act the Fair Credit Reporting Act and any similar federal state or local statutory or common laws or regulations I (We) expressly authorize the above-named references any credit reporting agency any law enforcement agency (federalstatelocal) and any person or entity with knowledge of information relevant to this request for credit to release this information to the hotel (together with its owners partners parent subsidiaries and affiliates and their officers directors agents and employees ldquoHotelrdquo) and Hotel to request obtain and use such information as it sees fit I (We) hereby agree to release indemnify defend and hold harmless Hotel and any all other persons or entities including without limitation those providing information from any and all liability for losses claims injuries liabilities and damages of whatever kind or nature whether known or unknown including without limitation those based upon defamation invasion of privacy and rights of publicity and personality which may at any time arise or accrue to me (us) or my (our) heirs successors parents subsidiaries assigns officers directors employees agents or other persons or entities claiming by or through us on account of provision of such information or reliance on such information or on other information gathered pursuant thereto and hereto I (We) hereby authorize this Credit Application and release to be shown and delivered to such persons with a copy of this Credit Application and release to be as valid as the original

Authorized Signature _________________________________________________________ Date _______________________

DO NOT WRITE BELOW THIS LINE -- FOR OFFICE USE ONLY Estimated Amount of Charges -- To be Completed by Originator

Rooms $ Credit Approved By CateringBanquet $ Date Meeting Room Rental $ Credit Limit $ Other $ Credit Denied

Total $ Advance Deposit Required $ Deposit Received $ File Sales Rep M amp C Rep Catering Rep

(Always Attach Copy of Contract)

MISCELLANEOUS SERVICES REQUEST FORM

Return form to

INTERNET CONNECTIONS

Description Daily Price Quantity Description Start Date

End Date

Total Days Selected Subtotal

iBAHN Wireless Connection $2500 1 $000 iBAHN Environment (20 Connections) $25000 1 $000 iBAHN Hard Wired Connection $7500 1 $000

TOTAL INTERNET REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

PHONE LINES

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

Dial 9 Line $5000 1 $000 Dedicated Analog Phone Line $10000 1 $000

TOTAL PHONE LINE REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

BANNERS

Description Hanging Fee Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

8 Feet or Less $4500 1 $000 9 Fee or More $7500 1 $000

TOTAL BANNER REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

ELECTRICAL

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

60 Amp Power Drop $20000 1 $000 120 Amp Power Drop $30000 1 $000 220 Amp - 3 Phase Contact your CSM 1

(Smaller items such as extension cords and power strips will be billed through PSAV) TOTAL ELECTRICAL REQUEST

$000

(Total includes 21 Service Charge amp 7 Tax)

KEYS amp LOCKS

Description Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

4 Keys or Less Complimentary 1 $000 Additional Keys $500 1 $000 Lock Change $15000 1 $000

(Keys not returned will result in a $2500 per key charge) Total Key amp Lock Charges

$000

(Total includes 21 Service Charge amp 7 Tax)

PAYMENT INFORMATION Total Charges $000 Please charge total to my Master Account Guest Room Check (Must be received prior to event) Credit Card Ex Date Name as it Appears on the Card By my signature I certify that I am authorized to obligate myself or my company for the above expenses

SIGNATURE

Planning Checklist CHECKLIST BY DUE DATE Date Task

EM to provide POG Rapid and GLM instructions (At 1 year out or prior to registration opening)

EM to forward application for Credit (1 year out)

EM to send weekly pu reports starting 8 weeks prior to cut-off (Individual Call-In Only)

Client to return completed Credit application (6 months out)

EM to provide confirmation numbers to Client within 3 days of receiving rooming list

EM to send cut-off letter 1 week prior to cut-off (All Blocks)

EM to forward Hold Harmless Agreement to ClientVendors (45 days out) Client to provide Rooming List to EM (at cut-off)

Client to send FampB menus and Meeting Room Sets to EM (30 days out)

Client to return Hold Harmless and Proof of Insurance (20 days out)

EM to complete Resume and send to client for final approval (15 days out)

Client will communicate VIP Staff amp Sub-block needs (Date to be prior housing opening)

EM to confirm all space contracted (at time of turnover) Updated Program to Hotel by Client (Contracted date) EM to send menursquos to Client

EM to send BEOrsquos to Client for Review (within 5 business day of receiving)

Client to forward all Changes to EM (within 2 business day receiving BEOrsquos) Pre-Con amp Post-Con DatesTimes established

EM to confirmforward concessions to Client (compsairport transfersupgradesparking) (at cut-off)

EM to forward outstanding Resume questions to Client (30 to 20 days out) Client to return Resume items to EM (20 to 15 days out)

Client to approve Resume before distributed to Staff (14 to 11 days out)

EM to establish time for Master Account Review while On-Site (30 to days out) Client return signed letter prior to cut-off (All Blocks) Client to assign concessions (30 to 20 days out)

  • Hilton Clearwater Beach
  • Meeting amp Event Resource Guide
  • Hilton Clearwater Beach
  • 400 Mandalay Avenue
  • Clearwater Beach Florida 33767
  • Hiltoncom
  • Hiltonclearwaterbeachcom
    • Table of Contents
    • Guest Rooms
    • Suites
      • Clearwater Beach Club
        • RESOURCE INFORMATION
        • A
        • Advertising Opportunities
        • Affiliates
        • Airline Information
        • Amenities
        • Americans with Disabilities Act (ADA)
        • AudioVisual
        • Automated Teller Machines
        • B
        • Baby-Sitting Services
        • Balloons
        • Banks
        • Banquet Beverage Selection
        • Banquet Curfews
        • Banquet Equipment
        • Banquet Menu Selection
        • Banquet Terms and Conditions
        • Bell Services
        • Billing
        • Box Lunches
        • Business Center
        • BusBus Companies
        • C
        • Car Rental Agencies
        • Cash Paid Outs
        • Cash Paying Guests
        • Changing FacilitiesDay Use
        • Check Cashing Privileges
        • Check-In and Checkout
        • Coffee Maker
        • Concierge
        • Credit Cards
        • Credit Policy
        • Currency Exchange
        • D
        • Decorations
        • Destination Management Companies (DMC)
        • Deposits
        • Diagrams
        • Dietary Requirements
        • Doctors on Call
        • Drug Stores
        • Dry Cleaning
        • E
        • eEvents
        • Electrical
        • Elevators
        • Emergency Procedures
        • Entertainment
        • Environmental Commitment
        • Executive Meeting Packages
        • Exhibits
        • F
        • Fax Machines
        • Fax Numbers
        • Fire Codes
        • Fitness Center
        • Flags
        • FloralFlorist
        • Freight Elevator
        • G
        • Gift Certificates
        • Gift Ideas
        • Golf Course Information
        • Gratuities
        • Group Reservations Identification Program (GRIP)
        • Group Check-In Arrival and Departures
        • Guest List Manager
        • Guest Rooms
        • Guest Room Deliveries
        • Guest Service Hotline
        • H
        • Hair Salon
        • Heat
        • Hospitality Desks
        • Hotel FactsHistory
        • Hotel Map
        • Housekeeping
        • I
        • In Conjunction With (ICWrsquos)
        • Indemnification
        • In-Room Dining
        • InterpretationTranslation Services
        • Internet Services
        • J
        • K
        • Key Cards
        • Key Hotel Contacts
        • Kosher
        • L
        • LaundryValet
        • Limousine Services
        • Linen Selection
        • Liquor Laws
        • Load-InLoad Outs (Production Decor amp Staging)
        • Loading Dock
        • Local Information
        • Lost and Found
        • Luggage Storage
        • M
        • Manager on Duty (MOD)
        • Mail Services
        • Master Accounts
        • Medical FacilitiesServices
        • Meeting Room Capacities
        • Meeting Room Deliveries
        • Meeting Room Rental
        • Meeting Room Set Standard
        • MusicMusicians
        • N
        • NewspapersPublications
        • O
        • Office EquipmentSupplies
        • Off Premise Catering
        • P
        • Package Room
        • Parking
        • Personalized Group Web Page
        • Pets (policies)
        • Photography
        • Pianos
        • Pools
        • Post-Convention Meeting
        • Post Event Report
        • Posting of Events
        • Pre-Convention Meeting
        • Printing Services
        • Production Guidelines
        • Public Transportation
        • Pyrotechnics
        • Q
        • R
        • RadiosPagersNextels
        • Recycling
        • Registration Assistance
        • Registration Desks
        • Reservations (RAPID)
        • RestaurantsLounges
        • Restaurant Reservations
        • Restrooms
        • Resumes
        • Robes
        • RopesStanchions
        • S
        • SafesSafety Deposit Boxes
        • Security
        • Shipping and Receiving
        • Shopping
        • SignageBanners
        • Site InspectionPre-planning
        • Smoking
        • Sound System
        • Special Meal Requests
        • Storage
        • Suites
        • Sustainability
        • T
        • Taxes
        • Taxicabs
        • TelephonesTelecommunications
        • Tents
        • Theme Parties
        • ToursSightseeing
        • TuxedoFormalwear
        • U
        • V
        • Voice Mail
        • W
        • Weather
        • Wheelchairs
        • Wired Payment
        • Worship Services
        • X
        • Y
        • Z
        • Zip-Out Checkout
        • AFFILIATES
        • AIRLINE INFORMATION
        • AMENITIES
        • AMERICANS WITH DISABILITIES (ADA)
        • AUDIOVISUAL
        • AUTOMATED TELLER MACHINES
        • BABY-SITTING SERVICES
        • BALLOONS
        • BANKS
        • BANQUET BEVERAGE SELECTION
        • BANQUET EQUIPMENT
        • BANQUET MENU SELECTION
        • STANDARD BANQUET TERMS AND CONDITIONS
        • BELL SERVICES
        • BILLING
        • BOX LUNCHES
        • BUSINESS CENTER
          • Jolley Trolley Transportation
            • CAR RENTAL AGENCIES
            • CASH PAID OUTS
            • CASH PAYING GUESTS
            • CHANGING FACILITIESDAY USE
            • CHECK-IN AND CHECKOUT
              • Early Departure
              • Late Departure
              • Satellite Check-In
              • Zip Checkout
              • Kiosks
                • CONCIERGE
                • CREDIT CARDS
                • CREDIT POLICY
                • CURRENCY EXCHANGE
                  • Del Sol of Clearwater
                    • 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039
                      • DECORATIONS
                      • DESTINATION MANAGEMENT COMPANIES (DMC)
                      • DEPOSITS
                      • DIAGRAMS
                      • DIETARY REQUIREMENTS
                      • DIRECTIONS TO THE HOTEL
                      • DOCTORS ON CALL
                      • DRY-CLEANING ndash See LaundryValet
                      • ELECTRICAL
                      • ELEVATORS
                      • EMERGENCY PROCEDURES
                      • ENTERTAINMENT
                      • EXECUTIVE MEETING PACKAGES
                      • The Hilton Approach To Online Meeting Planning
                      • FAX MACHINES
                      • FAX NUMBERS
                      • FIRE CODES
                      • FITNESS CENTER
                      • FLAGS
                      • FLORALFLORIST
                      • FREIGHT ELEVATOR
                      • GIFT IDEAS
                      • GOLF COURSE INFORMATION
                        • Golf Course Information
                          • GRATUITIES
                          • Group Reservations Identification Program (GRIP)
                          • GROUP CHECK-IN ARRIVALS AND DEPARTURES
                          • GUEST ROOMS
                          • GUEST ROOM DELIVERIES
                          • GUEST SERVICE HOTLINE
                          • HAIR SALON
                          • HOSPITALITY DESKS
                          • HOTEL FACTSHISTORY
                          • HOTEL MAP
                          • HOUSEKEEPING
                          • IN CONJUNCTION WITH (ICWrsquos)
                          • IN-ROOM DINING
                          • INTERPRETATIONTRANSLATION SERVICES
                          • INTERNET SERVICES
                          • KEY CARDS
                            • (Customized) KEY CARDS
                              • KEY HOTEL CONTACTS
                              • KOSHER
                              • LAUNDRYVALET ndash See Dry Cleaning
                              • LIMOUSINE SERVICES
                              • LINEN SELECTION
                              • LIQUOR LAWS
                              • LOAD-INLOADOUT (Production Deacutecor and Staging)
                              • LOADING DOCK
                              • LOCAL INFORMATION
                              • LOST AND FOUND
                              • LUGGAGE STORAGE
                              • MANAGER ON DUTY (MOD)
                              • MAIL SERVICES
                              • MASTER ACCOUNTS
                              • MEDICAL FACILITIESSERVICES
                              • MEETING ROOM CAPACITIES
                              • MEETING ROOM DELIVERIES
                              • MEETING ROOM RENTAL
                              • MUSICMUSICIANS
                              • NEWSPAPERSPUBLICATIONS
                              • OFFICE EQUIPMENTSUPPLIES
                              • Please contact your CateringEvents Manager for details
                              • PARKING
                              • PERSONALized GROUP WEB PAGE
                              • PETS (Policy)
                              • PIANOS
                              • POST-CONVENTION MEETING
                              • POST EVENT REPORT
                              • POSTING OF EVENTS
                              • PRE-CONVENTION MEETING
                              • PRINTING SERVICES
                              • PRODUCTION GUIDELINES
                              • PUBLIC TRANSPORTATION
                              • PYROTECHNICS
                              • RADIOSPAGERSNEXTELS
                              • RECYCLING
                              • REGISTRATION ASSISTANCE
                              • REGISTRATION DESKS
                              • RESERVATIONS RAPID Reservations Automated Processing Input and Delivery System
                              • RESTAURANTSLOUNGES
                              • RESTAURANT RESERVATIONS
                              • RESTROOMS
                              • RESUMES
                              • ROPESSTANCHIONS
                              • SAFESSAFE DEPOSIT BOXES
                              • SECURITY
                              • SHIPPING AND RECEIVING
                                • Shipping from the Hilton
                                  • SHOPPING
                                  • SIGNAGEBANNERS
                                  • SITE INSPECTIONPRE-PLANNING
                                  • SMOKING
                                  • SOUND SYSTEM
                                  • SPECIAL MEAL REQUESTS
                                  • SPORT
                                  • STORAGE
                                  • SUITES
                                  • Sustainability
                                  • TAXES
                                  • TAXICABS
                                  • TELEPHONESTELECOMMUNICATIONS
                                    • Dial ldquo9rdquo line
                                    • Dedicated Analog Phone Line
                                    • DID Lines
                                      • Type of Call Instructions Rates
                                        • Video Teleconferencing
                                          • TENTS
                                          • THEME PARTIES
                                          • TOURSSIGHTSEEING
                                          • TUXEDOSFORMAL WEAR
                                          • VOICE MAIL
                                          • WEATHER
                                          • WHEELCHAIRS
                                          • WIRED PAYMENT
                                          • WORSHIP SERVICES
                                          • ZIP-OUT CHECKOUT
                                          • Hilton Clearwater Beach
                                          • Credit Card Payment Authorization Form
Page 18: Hilton Clearwater Beach Meeting & Event Resource Guide

18

Atlantic Southeast

Airlines Delta E BLUE N (800) 221-1212

British Airways

F RED N (800) 247-9297

Cape Air

Continental A RED Y (800) 525-0280

Cayman Airways

F RED N (800) 422-9626

COMAIR

Delta E BLUE Y (800) 221-1212

Continental Airlines

A RED Y (800) 525-0280

Continental Connection

Continental A RED Y (800) 525-0280

Continental Express

Continental A RED Y (800) 525-0280

Delta Air Lines

E BLUE Y (800) 221-1212

Freedom Airlines

Delta E BLUE N (800) 221-1212

Frontier

Continental C RED N (800) 432-1359

Gulfstream International

Continental A RED Y (800) 525-0280

Jet Blue

A BLUE Y (800) 538-2583

KLM

E BLUE Y (800) 225-2525

Spirit C RED N (800) 452-2022

19

Midwest Airlines

Republic Airways

US Airways F BLUE Y (800) 428-4322

Southwest Airlines

C RED Y (800) 435-9792

Spirit Airlines

C RED N (800) 772-7117

Sun Country Airlines

(seasonal) Delta E BLUE N (800) 359-6786

United

E RED Y (800) 241-6522

US Airways

F BLUE Y (800) 428-4322

WestJet

F RED N (800) 538-5696

Back to Resource Information

20

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left Super Shuttle provides door-to-door airport shuttle transportation throughout the United States wwwsupershuttlecom AMENITIES The Room Service department is happy to service your group gift and amenity needs You may choose from the list of amenities below or advise your CateringEvent Manager of your specific preferences or budgeting guidelines All amenity pricing excludes state sales tax gratuity and delivery fee Room service gratuity is currently 18 For a standard delivery the fee is $300 Back to Resource Information AMERICANS WITH DISABILITIES (ADA) The Hotel represents that the Hotel facilities being rented or reserved by you including guest rooms common areas and transportation services are and will be in substantial compliance with applicable public accommodation obligations under the Americans with Disabilities Act You agree that one week in advance of your event you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space You agree that you will be responsible for the procurement and payment of all charges for any and all auxiliary aids We will upon your request furnish you with the names of businesses you can contact to obtain these aids You also agree to be responsible for compliance with the ADA in the set up and conduct of meetings for your event Back to Resource Information AUDIOVISUAL We have chosen Presentation Services as our Event Technologies provider They share our dedication to customer service and have the technical expertise to meet your audio visual needs They may be reached at 727-446-7741 Back to Resource Information AUTOMATED TELLER MACHINES There is an ATM conveniently located on the lobby level by the Executive Meeting Room There is also an ATM located right across the street at the Suntrust Bank Back to Resource Information

21

BABY-SITTING SERVICES The following childcare companies are licensed bonded insured and CPR trained Parents should arrange directly with the company selected None of the babysitting agencies are affiliated with the hotel and as such the hotel is not responsible for the services rendered by these agencies The fees for babysitting services vary by vendor and holiday rates may also apply Direct payment is required to the vendor No room charges or master billing for babysitting services is permitted Nannies who care wwwnannieswhocarecom 1-866-931-1333 Back to Resource Information BALLOONS There is a $2500 clean up fee for the use of helium balloons We do not allow helium balloons outside on our deck due to environmental concerns All helium tanks must be in an approved safety stand or cart There must be prior written approval for the use of all displays andor decorations proposed by guest Please see the Banquet Event Order (BEO) for other specific contractual information Back to Resource Information BANKS Southtrust Bank 130 Island Way Clearwater Beach FL (727) 441-8467 Southtrustcom Mon-Thurs 9am ndash 4pm

Fifth Third Bank 100 Island Way Clearwater FL (727) 449-1311 53com Mon-Fri 9am - 5pm

Bank of America 122 Island Way Clearwater FL (727) 447-3928 Bankofamericacom Mon-Thurs 9am ndash 4pm

Friday 9am ndash 6pm Friday 9am ndash 6pm SunTrust 423 Mandalay Avenue Clearwater FL 33767 727-447-0058 Suntrustcom Mon-Thurs 9am ndash 4pm Friday 9am ndash 6pm Back to Resource Information BANQUET BEVERAGE SELECTION The Hilton Clearwater Beach offers a choice of standard and premium beverages on banquet bars The following is a list of beverages currently offered by our beverage department for banquets As the availability of some of the items vary this list may or may not be complete and is subject to change Specialty items are available upon request

22

All banquet bars serve wines by the glass domestic and imported beers soft drinks juices mineral water and non-alcoholic beers and wines Blended drinks and champagne by the glass are available upon request Back to Resource Information BANQUET CURFEWS There is an outdoor function curfew of 1100 pm In accordance with State of Florida liquor laws all alcoholic beverage sales will begin at 1100am and conclude at 200am Back to Resource Information BANQUET EQUIPMENT Items in our banquet inventory are for your use at no additional charge Any equipment requested not in inventory which have associated costs will be passed on to your group For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information BANQUET MENU SELECTION We request that banquet menus room arrangements and other details pertinent to your convention be submitted to your CateringEvent Manager 30 days prior to your conference date We are happy to custom design menu proposals for your group and assist in selecting the proper menu items and program arrangements to ensure a successful event Specialty and theme parties may be designed to meet your particular needs Special meal requests can be accommodated Please advise your CateringEvent Manager in advance with any special dietary requirements Back to Resource Information

23

STANDARD BANQUET TERMS AND CONDITIONS 1 ASSIGNMENTCONFIRMATION OF FUNCTION SPACE The function space assigned indicates the space is tentatively being held and will be held on a definite basis upon signing of the Event Order (ldquoEOrdquo) The terms and conditions of any group sales or catering sales agreement previously signed regarding this event remain in force and the EO is intended to provide specific functionevent information in support of the original agreement If for any reason the function space reserved is not available for your event you agree that we may substitute space of appropriate size and comparable quality for your event If you plan to print or publish the assigned space please contact us first to confirm the room assignment 2 GUARANTEE OF ANTICIPATED REVENUE At least 72 hours (3 business days) before your event you must inform us in writing of the exact number of people who will attend your event The arrangements set forth on the reserve side of your EO will serve as the final arrangements for your event The services products fees etc as noted will be provided at the time of your event and you will be charged based on the event guarantee that you give us or the number of people indicated at the time you signed the sales agreement or the EO whichever is greater We will not undertake to serve more than 3 more than this guaranteed minimum 3 LABOR CHARGE If the guaranteed number for your event is less than 25 persons we will add a $7500 labor charge to your account This will be used to cover our costs of the event and will not be distributed as a service charge or gratuity to our employees working at your event 4 OVERTIME You agree to begin your event promptly at the scheduled start time and agree to have your guests invitees and other persons vacate the designated event space at the end time indicated on the final EO You further agree to reimburse us for any overtime wage payments or other expense incurred by us because of your failure to comply with these regulations 5 GRATUITY amp SERVICE CHARGE 21 of the food and beverage total plus applicable state or local tax will be added to your account as a gratuity and fully distributed to servers and where applicable bussers andor bartenders assigned to the Event 6 PRICE INCREASES There may be increases in prices due to unforeseen changes in market conditions at the time of your event We will communicate these increases to you in advance We will require written confirmation that you agree to pay these increased prices Alternatively we at our option may in such event make reasonable substitutions in menus and you agree to accept such substitutions 7 SET UP CHARGES Should extensive meeting room set-ups or elaborate staging be required there will be a set-up charge to cover Hotel costs and additional labor If equipment is necessary that exceeds Hotelrsquos inventory then you agree to pay for the cost of renting this additional equipment You agree to indemnify us for any damage caused to any Hotel property as a result of drayage related to your event whether caused by you your agents employees or contractors

24

8 OUTSIDE FOOD AND BEVERAGE Due to state law you may not bring into the Hotel alcoholic beverages You must obtain prior approval from us before you bring in any food or non-alcoholic beverages from outside sources A Hold Harmless Agreement and Liability Insurance are required if food or beverage products not purchased and served by Hotel staff are brought in for consumption by your guests Service fees will apply to any outside food or beverage served in our function space regardless if Hotel labor is required 9 AUXILIARY AIDS The Hotel represents and you acknowledge that the Hotel facilities being rented for you including guest rooms common areas and transportation services will be in compliance with our public accommodation requirements under the Americans with Disabilities Act You agree that you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space at least two weeks prior to your event You agree to pay all charges associated with the provision of such aids by the Hotel 10 PROMOTIONAL CONSIDERATIONS We have the right to review and approve any advertisements or promotional materials in connection with your function which specifically reference the Hilton name or logo Hilton does not offer or accept any terms or conditions which provide commissions rebates HHonors points or other forms of compensation related to revenue for food beverage room or equipment rental 11 CANCELLATION You may cancel this Agreement only upon giving written notice to us The parties agree and understand that in the event of a cancellation our actual damages would be difficult to determine Therefore you agree to pay the liquidated damages outlined in your sales agreement if any or the guarantee amount as set forth in paragraph 2 whichever is greater As products and services must be purchased and scheduled in advance notification seven (7) business days or less before the event will require all charges (including labor and service fees rentals and applicable taxes) for the final guarantee or contracted number of guests will be charged Additional damages may be owed for cancellation of your sleeping room contract 12 CONDUCT OF EVENT Group agrees to comply with all applicable federal state and local laws including health and safety codes and federal anti-terrorism laws and regulations including compliance with the provisions of 29 CFR part 470 and our rules copies of which are available from the hotelrsquos sales department Group agrees to cooperate with Hotel and any relevant governmental authority to ensure compliance with such laws You assume full responsibility for the conduct of all persons in attendance at your event and for any damage done to any part of our premises during the time of your event Should you require any rigging services for this event all such services must be arranged through the in-house AV provider or the Hotel and you will be responsible for all costs associated therewith Back to Resource Information

25

BELL SERVICES Our bell services department is responsible for the movement of your luggage and the delivery of all non-food and beverage amenities and golf bag handlingstorage Porterage charges will be set forth in your contract The current rate is $400 per person plus state tax and is subject to change Departure notices and bag pulls should be coordinated with your CateringEvent Manager Back to Resource Information BILLING Should you require a master account for billing purposes please complete and return our credit application Upon approval master accounts will be assigned per your instructions Please be sure to advise your CateringEvent Manager in advance for any specific instructions on how you would like your bill organized We recommend on-site daily review with the Group Billing Coordinator Back to Resource Information Back to Resource Information BOX LUNCHES Box lunches are available through the banquet department We can help you create your own customized lunch If you wish to order box lunches for your group your CateringEvent Manager will arrange the order for you and provide delivery to your specified location on the property Back to Resource Information BUSINESS CENTER Whatever your business needs are they can all be accommodated through our in-house Business Center Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested In order to address your specific grouprsquos needs please refer to the Business Center or discuss them with your CateringEvent Manager Whether you require a fully operational office setup on property or various limited services the Business Center is designed with everyonersquos needs in mind Business hours are 24 hours

26

For large quick printing or copying jobs we recommend calling Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl(727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm

Kinkos Copies Fedexcom 23250 US 19 North Clearwater FL (727) 726-5888 Monday-Sunday 24 hour operation

Sunday 1200pm-600pm Fastsigns 17948 US 19 North Clearwater FL (727)-797-1177 249fastsignscom Monday-Saturday 830am-530pm Back to Resource Information BUSBUS COMPANIES Martz First Class Coach 4783 37th Street North St Petersburg FL 33714 800-282-8020 or 727-526-9086 Fax 727-522-5548

Jolley Trolley Transportation wwwthejolleytrolleycom 483 Mandalay Avenue Clearwater (727) 445-1200

Back to Resource Information CAR RENTAL AGENCIES Following are the three Hilton Clearwater Beach preferred companies their locations and contact numbers Hertz Rent-A-Car 800-654-3011 Local phone number 727-517-2665 Locations 1201 Gulf Blvd Clearwater Beach FL Hours Mon-Fri 900 am-500 pm Sat 900 am-100 pm Sun CLOSED

Avis Rent-A-Car 800-321-3712 Local phone number 727-442-4119 Locations 801 Cleveland Street Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-300 pm Sun 900 am-100 pm

Budget Rent-A-Car 800-527-0700 Local phone number 727-669-3773 Locations 28880 US 19N Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-400 pm Sun 900 am-100 pm

Enterprise Rent-A-Car 800-261-7331 Local phone number 727-446-1125 Locations 1200 Court Street Clearwater FL Hours Mon-Fri 730 am-6 pm Sat 900 am-1200 pm Sun Closed

Back to Resource Information CASH PAID OUTS Please contact your CateringEvent manager for specific cash paid out information Back to Resource Information CASH PAYING GUESTS In the event a hotel guest does not have a major credit card to secure hisher room the Hilton Clearwater Beach will require full payment in advance for room and tax charges In addition there will be a $7500 per day refundable deposit for incidental charges If the guest does not wish to establish credit for incidental charges the guest room phone will be restricted to room-to-room calls All room folio charges from the Food and Beverage outlets and movie charges will also be restricted Back to Resource Information CHANGING FACILITIESDAY USE Please contact your CateringEvent Manager regarding our changing facility located on the third floor This facility includes 1 Full Bathroom furnished with towels and toiletries and a changing area There may be a half-day rate charged The hours of guest room availability for day use will depend on occupancy of the hotel Back to Resource Information CHECK CASHING PRIVILEGES Gold and Diamond member guests may cash checks up to $5000 at the Front Office The check must be imprinted with the guestrsquos name and address and made out to Hilton Clearwater Beach Identification may be required Back to Resource Information CHECK-IN AND CHECKOUT Hotel check-in is 400 pm and check-out is 1100 am (All guests arriving before 400pm will be accommodated as rooms become available Our Guest Service Department can arrange to check luggage for those guests arriving early when rooms are not available and for guests attending functions on departure day)

28

Early Departure Your guests will have the opportunity to confirm their departure date at check-in Once this departure date has been confirmed there will be an early departure fee assessed in the event the guest departs prior to their confirmed departure date Late Departure Late checkouts are available upon request and subject to availability Please contact the Front Desk directly to discuss availability and associated fees Satellite Check-In Satellite check-in is available The following conditions must be met in order to be eligible for consideration arrival manifest provided 14 days in advance of major arrival The success of a satellite check-in is very dependant on the hotels occupancy the evening before and flow of your arrival manifest Your CateringEvent Manager will be able to discuss these issues in more detail to determine if this is the correct solution for your arrival Zip Checkout With zip checkout your room folio is provided at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 50 to check-out Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Kiosks The Hilton Clearwater Beach offers Kiosk check-in and checkout as a convenience to our guests Our kiosks are user friendly and accept credit or HHonors cards Guests are able to retrieve room keys at check-in and a printed folio at checkout Back to Resource Information COFFEE MAKER All of our guest rooms provide coffeemaker with free gourmet coffee and tea Back to Resource Information CONCIERGE Our knowledgeable ConciergeBell Staff takes pride in meeting guestrsquos needs Please contact the Concierge for assistance with transportation activities restaurants or additional special needs The ConciergeBell Staff are located on the Ground Level daily from 600 am to 1100 pm After hours please contact the Front Desk Back to Resource Information CREDIT CARDS The Hilton Clearwater Beach accepts most major credit cards including American Express Discover Visa Master Card amp Diners Club Back to Resource Information

29

CREDIT POLICY Unless you have established credit in advance with us you will pay the entire contract price in cash or by certified check at least three business days prior to your function or by personal bank check two weeks prior to your function If you would like to establish credit please contact your CateringEvent Manager Back to Resource Information CURRENCY EXCHANGE Del Sol of Clearwater 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039 Back to Resource Information DECORATIONS Please contact your CateringEvent Manager for a description of items available as well as complete party package menus We are happy to suggest ideas on novel favors souvenir menus printed programs creative ice carvings theme food presentations and room accent decor and specialty linens We are not responsible for any loss or damage to property belonging to you or your attendees and do not maintain insurance covering it All displays andor decorations will be subject to our written approval and we reserve the right to contract and charge for hotel staff to provide the labor for any installations or removals of such Back to Resource Information DESTINATION MANAGEMENT COMPANIES (DMC) Preferred vendors that have successfully worked with the hotel are listed below for your reference

(813) 600-5763 office (813) 315-6379 fax 4302 Henderson Boulevard Suite 107 Tampa FL 33629 wwweventionsflcom

Destination Tampa Bay 651 Channelside Drive Suite 207 Cruise Terminal 2 (1st Floor Lobby) Tampa FL 33602 Phone 813-514-0770 Fax 813-514-0773

Back to Resource Information

30

DEPOSITS Required group Cash Deposits are outlined in your sales contract Cash Deposits may be made at anytime throughout your stay and placed to your master account balance Full pre-payment of room and tax is required for guests not wishing to utilize a credit card upon check-in Back to Resource Information DIAGRAMS Diagrams are available on our website or contact your CateringEvent Manager Back to Resource Information DIETARY REQUIREMENTS Our Chef will provide meals for your attendees with special dietary requirements Please advise your CateringEvent Manager if a special meal is required Back to Resource Information DIRECTIONS TO THE HOTEL

From The North Take I-75 South to 275 South Exit onto Highway 60 West toward Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The South Take I-275 North to Roosevelt Blvd West to Bayside Bridge turning right (going North) Turn left on Highway 60 Gulf to Bay At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The East Take I-4 West to I-275 South to Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left

Back to Resource Information DOCTORS ON CALL Please contact Guest Service for a list of Doctors on Call by dialing extension 153 Back to Resource Information

31

DRUG STORES CVS Pharmacy 467 Mandalay Ave Clearwater Beach FL Tel 727-447-6429

Walgreens 660 S Gulfview Blvd Clearwater Beach FL 33767 (727) 443-2393

Back to Resource Information DRY-CLEANING ndash SEE LAUNDRYVALET Laundry services are available by dialing extension 153 Monday thru Saturday garments picked up prior to 900 am are returned to guests by 600 pm the same evening Closed Sundays amp Holidays Back to Resource Information eEVENTS Hilton Familyrsquos online booking channel for small groups and meetings Back to Resource Information ELECTRICAL The Engineering Department provides assistance with all your mechanical and electrical needs Please contact your CateringEvent Manager if you require an electrical services request form to secure additional power andor labor services All requests for power requirements are to be communicated to your CateringEvent Manager A complete production package is also available through your CateringConvention Services Manager Please see forms for pricing and ordering Back to Resource Information ELEVATORS The hotel has 5 guest elevators located in 3 areas the main entrance and lobby area and 2 elevators in banquet foyer area All elevators access the 9 floors of the hotel Back to Resource Information EMERGENCY PROCEDURES The Hilton Clearwater Beach is fully prepared to handle different types of situations to assist our guests The following is information on our emergency procedures bull The hotel internal emergency number is 0 or 911

bull The hotel has an emergency response team 24 hours a day In the event of an emergency calling the emergency number 0 will initiate the appropriate response

bull Paramedics Fire Department and the Police Department are all located approximately 3 to 5 minutes from the hotel

32

bull Our Security Department as well as a small number of other employees are trained in CPR and First Aid

bull Emergency evacuation routes and procedures are located on the inside of all guest room doors

Nearest Emergency Room Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Nearest Hospital Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Back to Resource Information

ENTERTAINMENT The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to assure satisfaction and secure the best local national and international talents The city requests that outdoor entertainment begin no earlier than 1000 am and end no later than 1100 pm Please contact your CateringEvent Manager for assistance in booking entertainment Back to Resource Information ENVIRONMENTAL COMMITMENT At Hilton Hotels Corporation protecting the Environment is a top priority Responsible environmental activity is good for both our business and the community Hilton has developed a comprehensive company-wide policy to promote business practices that help preserve the environment We provide guidelines for all of our facilities and our goals are to ldquoReduce ndash Reuse ndash Recyclerdquo as much as we can Help us to preserve the remarkable habitats and beautiful beaches that surround the Hilton Clearwater Beach The hotel is committed to safeguarding our environment through consistent water conservation energy efficiency waste reduction and clean air practices We invite you to join in our Be Green initiative and experience the many ways in which we are giving back to our planet including

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information

33

EXECUTIVE MEETING PACKAGES THE HILTON APPROACH TO ONLINE MEETING PLANNING Let the Hilton Clearwater Beach whisk you and your guests away to the shores of the Gulf of Mexico and allow the typical hassles of event planning melt away Enjoy a quick easy hassle-free experience when you take advantage of our new e-Events service and plan your entire meeting from one easy-to-use website A simple click of the mouse will allow you to book blocks of 5 to 25 rooms take care of food and beverage services reserve av equipment or choose a venue Once reserved rooms may be paid for separately by each group member or by one person This online tool is just one of the many ways the Hilton Clearwater Beach Resort will ensure success for your Small Group Event Book now with e-Events and allow the typical corporate settings to yield to swaying palms brilliant white sand and warm ocean breezes

bull One-stop shopping for 5 - 25 guest rooms per night food amp beverage and function space

bull Simple price quotes and online contract bull No phone calls or negotiations necessary bull Instant confirmation bull 247 access to up-to-the-minute information bull View and manage reservation details for your attendees bull Book rooms directly for your guests

After you book take advantage of other tools designed to make your Small Group Event easy Create a Personalized Group Web Page where you can publish details above your meeting agenda Use Guest List Manager to view print or download your attendee list and review current room reservations For groups requiring more than 25 guestrooms please click here for an Online Request for Proposal Back to Resource Information EXHIBITS Please request the hotelrsquos Exhibit Resource Guide from your Event Services Manager Back to Resource Information FAX MACHINES Business Center or Front Desk will be able to assist with your fax needs Back to Resource Information FAX NUMBERS For Guests (727) 461-0610 CateringConvention Services office (727) 461-1768 Sales office (727) 446-1583 Reservations office (727) 446-2904 Back to Resource Information

34

FIRE CODES The following are a few general regulations that typically fall under local fire authoritiesrsquo specifications They should be considered when planning and coordinating space decorations etc in the ballrooms and meeting rooms as well as all other applicable laws codes and regulations Where exits are not immediately accessible from an open floor area safe and continuous passageways aisles or corridors shall be maintained leading directly to every exit and shall be so arranged as to provide convenient access for each occupant to at least two exits by separate ways of travel The aisle needs to be as wide as or wider than the exit to which they are leading There will not be any setup permitted in front of any exit doors Staggering of dining tables is not permitted All room sets must be in compliance with the local Fire Department regulations pertaining to occupancy load mandatory aisles and ceiling clearance fire exits Any event which has vehicle displays fog machines fueled cooking demonstrations laser exhibits (including tabletop) or extensive productions with staging and props must have a certified permit from the local Fire Marshall All associated fees for permits floor plan approval and stand-by fire watch are your responsibility and final approved copies must be received at least three days prior to the event Every required exit exit access or exit discharge shall be continuously maintained free of all obstructions or impediments to full instant use of fire or other emergency No furnishings decorations or other objects shall be placed so as to obstruct exits access thereto egress there from or visibility thereof Hangings or draperies shall not be placed over exit doors or otherwise located as to conceal or obscure any exit Mirrors shall not be placed on exit doors Mirrors shall not be placed in or adjacent to any exit in such a manner as to confuse the direction of the exit No open flame devices shall be used in any meeting rooms When necessary for ceremonial or religious purposes the fire marshal having jurisdiction may permit open flame lighting under such restrictions as are necessary to avoid danger of ignition of combustible materials or injury to occupants Any furnishings decorations and stage settings shall be fire retardant treated and must display certificate of proof Local fire authorities in advance of event set-up shall approve all extensive production plans Distance between tables must be equal to or greater than the required aisle width plus 19rdquo for chairs on one or 38rdquo for chairs on both sides It is ultimately the grouprsquos responsibility to ensure that your event complies with all applicable laws including but not limited to fire and safety codes rules and regulations

35

Please contact your CateringEvent Manager for detailed information regarding Fog Machines Lasers etc Back to Resource Information FITNESS CENTER Hilton Fitness by Precorreg offers the essentials for your workout cardio with personal TV screens and headphones free weights water courtesy towels and room to stretch Our Precorreg Fitness Center is located on the 3rd floor with access by room key Hours of Operation Open 24 hours ages 16 and older Back to Resource Information FLAGS Our Banquet Department currently has two United States flags and two Florida State flags in inventory If you require additional flags please discuss rental costs with your CateringEvent Manager Back to Resource Information FLORALFLORIST Please consult your CateringEvent Manager for assistance with a proposal for your special event or for a list of preferred florists Back to Resource Information FREIGHT ELEVATOR The Freight Elevator services the back service hall and ballroom areas form the second level stop Single Freight Elevator with interior dimensions of lt80rdquogtL x lt56rdquogtW x lt84rdquogtH Door measurement of lt42rdquogtW x lt84rdquogtH Back to Resource Information GIFT CERTIFICATES A gift certificate is a wonderful way to reward your attendees staff or sporting event winners Gift certificates are available for purchase through Executive Office and are designated for restaurants lounges and guest room charges Gift certificates are not honored at our retail shops however purchases may be made in certain retail shops and signed to the guest room A gift certificate can be used as a credit to the guest room account Please contact your CateringEvent Manager for further details Back to Resource Information

36

GIFT IDEAS httpwwwhiltontohomecom - The Hilton Serenity Collection httpwwwhiltoncorplogowarecomrep=hilton - Olympic Merchandise httpwwwwaldorfcollection-hotelsathomecomhomehtml - The Waldorf Collection Back to Resource Information GOLF COURSE INFORMATION These Four Golf Courses offers you the very best Scenic fairways rolling greens and beautiful sweeping views The courses are open to the public Transportation for your group can be arranged through your CateringEvent Manager in advance Golf Course Information Clearwater Country Club paulaccctampabayrrcom 525 N Betty Lane Clearwater FL 33755 (727) 446-224

Clearwater Country Club course originally designed by Herbert Strong in 1920 has weathered several redesigns At par 726010 yards from the white tees it remains a short course of average difficulty However the greens are small and the fairways are plagued by sand traps and there is occasional water Only one of the par 5s tops 500 yards The par-4s with one exception are under 400 yards long from the blue tees (6231 yards) The par-3s are varied from long to short This is a semi-private golf course Only soft spikes are allowed The Belleview Biltmore Golf Club belleviewbiltmorecomgolf 1501 Indian Rocks Road Belleair FL 33756-1465 (727) 581-5498 Features 18 championship holes of championship golf Extensively restored to the classic Ross design the course has a reputation for its challenging but also forgiving design For your convenience the Belleview Biltmore Pro Shop carries a complete selection of golf accessories and apparel club and shoe rentals are available to meet the golf attire and shoe requirements Our Golf Professional is happy to assist you with the planning of your groups golfing events The Belleview Biltmore Golf Academy As one of Floridas best playing professionals Bill Shriver has played in four PGA Tour Events the Buy Com Tour and has been named the North Florida PGA Player of the Year in 1999 While directing golf schools in

37

Florida Bill has had the opportunity to compete against and coach professional golfers With the extensive teaching and playing experience of Shriver and McClanan Maser its a winning combination to the Belleview Biltmore Golf Academy The course opens at 700 am daily and tee-times are required Complimentary transportation every hour on the hour to our Golf and Beach Club Innisbrook Golf and Country Club 36750 US Highway 19 North Innisbrook FL 34684-1239 Tel (727) 942-2000

The newly renovated Innisbrook is simply one of Americarsquos most celebrated Florida golf resorts Not only do we consistently receive top accolades ndash including Golf Magazinersquos ldquoTop 100 You Can Playrdquo and Golf Digestrsquos ldquoTop 75 Golf Resorts in Americardquo ndash we also host an annual PGA Tour championship and the LPGA Legend Tourrsquos first major

Wersquore home to four outstanding layouts ndash all designed by the innovative and imaginative architect Lawrence Packard ndash including the top-rated Copperhead course which welcomes the worldrsquos finest players each March when the PGA TOUR visits Innisbrook for the Transitions Championship727) 942-2000

Back to Resource Information GRATUITIES Informally known as tipping in the United States tipping is voluntary Tips are supposed to be rewarded for services performed as well as a supplement to an employees income (gratitude) Recommendations for housekeeping - $100-200 per day Bellman - $100 per bag and discretionary for above and beyond services provided for you Disclosure all gratuities not outlined in the contract are discretionary Back to Resource Information GROUP RESERVATIONS IDENTIFICATION PROGRAM (GRIP) Manage room blocks proactively with automated cross-reference of group registration lists against hotel reservations Automates the process of all reservations booked within or around an associated

group block Reduces exposure to attrition Ability to monitor booking pace No charge ndash itrsquos FREE

Back to Resource Information GROUP CHECK-IN ARRIVALS AND DEPARTURES The Hilton Clearwater Beach has a specially designed group entrance to accommodate the needs of your group It has a porte-cochere and ample room for bus loading and unloading It is also conveniently located near the ballrooms and meeting rooms This

38

area may be reserved and set up for satellite check-in and convention registration depending on your arrival pattern All coach arrivals will be directed to the group entrance as the front entrance becomes easily congested and large movements can be more efficiently accommodated at the group entrance Your guests will be asked to remit credit or a cash deposit upon arrival for their incidental charges unless we have agreed to accept a letter of guarantee from your organization and it is on file at time of check-in If your guests are arriving via group transportation and an arrival manifest has been supplied we will be happy to have all of the rooms assigned in advance and key packets prepared If your guests will be arriving at scattered times throughout the day with no transportation arrangements made or arrival manifest we will assign rooms on a first-come first-serve basis Back to Resource Information GUEST LIST MANAGER An on-line tool provided by Hilton to group customers that allows them to manage their grouprsquos reservations on-line and provides on-line guest list information Back to Resource Information GUEST ROOMS The hotelrsquos current bedding breakdown is as follows 185 King 231 QueenDoubles Florida state law and local enforcement of national fire codes mandate that there is a maximum of four guests per room (adultschildren) Hilton is pleased to present ldquoThe Serenity Collectionrdquo todayrsquos premier bedding package including pillow top mattress and luxury linens Did you enjoy your nightrsquos sleep Visit wwwpacificcoastcom to order your own Serenity bed Back to Resource Information GUEST ROOM DELIVERIES Bell Services delivers non-food or packaged deliveries to the guest rooms The charge for deliveries is as follows under the door - $200 per envelope and deliveries inside the room - $300 for the first item amp $100 for each additional item Back to Resource Information

39

GUEST SERVICE HOTLINE Guests with specific needs or requests may pick up a house phone and dial extension ldquo55rdquo for the Hilton hotline Our banquet hotline is ldquo156rdquo for banquet needs or requests Hilton reservation hotline 1-800-753-3954 Dial ldquo0rdquo for any other requests and our hotel operator will direct you to the appropriate hotel contact Back to Resource Information HAIR SALON Sharmaines Salon amp Day Spa 483 Mandalay Avenue Suite 206 Clearwater Beach FL 33767 Phone (727) 447-2025 infosharmainescom Hours of Operation Mon 9-4 Tues 9-6 Wed Thu Fri 9-8 Sat 9-6 Sun 10-3

Salon South Beach 781 Bayway Boulevard Clearwater Beach FL 33767 Phone (727) 444-4551 Salonsouthbeachcom Hours of Operations Tues ndash Sat 9-5

Back to Resource Information HEAT HEAT (Hilton Environmental Analysis and Tracking) is our internal measurement system to collect analyze and track environmental and social performance at our property as well as our brands globally In so doing we are able to integrate sustainability as a core performance metric and drive economic and social returns Your CateringEvent Manager can share detailed information Back to Resource Information HOSPITALITY DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks can be located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next dayrsquos use Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information

40

HOTEL FACTSHISTORY The following is a fact sheet for the Hilton Clearwater Beach Location Clearwater Beach FL Address 400 Mandalay Avenue Telephone 727 461 3222 Facsimile 727-461-0610 Reservations 1-800-HILTONS Website Hiltonclearwaterbeachcom Managed By Hilton Corp Opened 1980 Renovated 2008 Back to Resource Information HOTEL MAP Attendees may receive a map in their key packet when they arrive at the hotel Your CateringEvent Manager can customize the map for your guests to state your group name and show locations and directions for your special functions at $200 each Back to Resource Information HOUSEKEEPING Daily housekeeping services which consists of general cleaning take place between 800 am and 600 pm Should one of your guests require special times of service requests may be made directly with Housekeeping or your CateringEvents Manager The suggested housekeeping gratuity is $100 per day Some groups may have the gratuity rate predetermined in the contract and billed to the master account Each guest room is provided with several special service amenities either at no charge or for a nominal fee These items include an iron and ironing board coffee makers hairdryers in-room safe bathshower amenities and extra pillows Additional bedding available for children cribs and roll-aways Please note there is a maximum of four persons (including children) allowed per room Turn-down services include Daily Exchanging of Linens and Towels amp Turning-down bedding Back to Resource Information IN CONJUNCTION WITH (ICWrsquoS) Any group hosting an In-Conjunction With Event is solely responsible for all charges and activities The hosting convention must authorize all arrangements for meeting space assignments food beverage etc Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space and separate billing are subject to credit approval

41

All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all ICWrsquos should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the Catering Department to set up food beverage and billing arrangements Back to Resource Information INDEMNIFICATION To the extent permitted by law you agree to protect indemnify defend and hold harmless the Hotel Hilton and the Owner and their respective employees and agents against all claims losses or damages to persons or property governmental charges or fines and costs (including reasonable attorneyrsquos fees) arising out of or connected with your function except those claims arising out of the sole negligence or willful misconduct of the hotel Back to Resource Information IN-ROOM DINING Our In-room Dining is open Sunday-Thursday 630 am-1100 pm Friday and Saturday 630 am-1200 am for breakfast lunch dinner snacks and beverage service We are happy to offer convenient doorknob ordering for breakfast service In-Room Dining can be reached at extension 148 in-house A variety of amenities are also available through room service Room service gratuity is 18 and is posted automatically on all checks There is also a delivery fee of $300 per order Back to Resource Information INTERPRETATIONTRANSLATION SERVICES International Technical Translators (727) 461-3437 1180 NE Cleveland St Clearwater FL Back to Resource Information INTERNET SERVICES The Hilton Clearwater Beach provides numerous Internet Services Ibahn is our Internet Service Provider for all guestsrsquo networks and will answer any questions concerning your system Back to Resource Information

42

KEY CARDS Please contact your CateringEvent Manager if you would like keys to any of your meeting office or hospitality rooms If you wish to have a lock changed there will be a $25000 charge per doorper room and you may be required to sign a hold harmless agreement (Customized) KEY CARDS Please contact your CateringEvent Manager if you would like custom keys for your group They are an excellent way to market your organization Back to Resource Information KEY HOTEL CONTACTS The Executive Managing Committee consists of the following people General Manager Bob Walters ext 104 Director of Food amp Beverage George Bentley ext 181 Director of Finance Tommy Lewis ext 121 Director of Rooms Mike Morris ext 195 Director of Engineering Todd Isbell ext 185 Director of Sales and Marketing Joanna Patterson ext 111 Back to Resource Information KOSHER We offer a variety of Kosher Meals to our guests These meals are prepared for us and are ldquoGlatt Kosherrdquo Please ask your CateringEvent Manager for kosher suggestions Back to Resource Information LAUNDRYVALET ndash SEE DRY CLEANING Hilton Clearwater Beach offers coin operated laundry area on the 3rd floor open 24 hours with key access Complete laundry services are also available by dialing extension 153 in-house Garments picked up prior to 900 am are returned to guests by 600 pm the same evening Garments picked up after 900 am will be returned the following day by 600 pm Please note that there is no service on the following Holidays Memorial Day July 4 Labor Day Thanksgiving Day Christmas Day and New Yearrsquos Day Back to Resource Information LIMOUSINE SERVICES Arrangements may be made to have a group VIP transported by our hotel limousine or town car or through an outside service Execucar at wwwexecucarcom is our preferred service and can be reached at 888-479-8545 Our valet department can also arrange limousine transfers and can be reached at ext 154 Super Shuttle can be arranged in advance for transportation back and forth from the airports

43

Juliersquos Limousine 17116 US 19 North Clearwater FL 33764 727-538-5113 Fax 727-538-5113 Julieslimocom

Execucar- Tampa Bay 11901 30th Court North Tampa Bay FL 33716 Tel 888-479-8545 wwwexecucar-tbcom

Back to Resource Information LINEN SELECTION A variety of table linens are available for your various functions If you desire specialty linen or would like quotes on theme-coordinated linens and chair covers please consult your CateringEvent Manager Linen colors White or Ivory Back to Resource Information LIQUOR LAWS The State of Florida has strict liquor laws that must be followed by the Hilton Clearwater Beach Because the hotel is only licensed-authorized to sell and serve alcoholic beverages that were purchased by the Hilton Clearwater Beach no group may bring in their own alcohol to be served in meeting rooms public areas and on our beach The legal drinking age in Florida is 21 Your CateringEvent Manager may provide a copy of some of the applicable State of Florida liquor laws upon request Back to Resource Information LOAD-INLOADOUT (PRODUCTION DEacuteCOR AND STAGING) Please refer to the Production Resource Guide Back to Resource Information LOADING DOCK THERE IS NO LOADING DOCK AT THE HOTEL Special arrangements must be made for all palletized or large shipments The loading area is located in the back drive The hours of operation are from 700 am-700 pm No deliveries or load-inload out between the hours of 700 pm and 600am Please refer to The Exhibit Resource guide for details Clearance to Service Elevator 42rdquoWx56rdquoDx84rdquoH Back to Resource Information

44

LOCAL INFORMATION Busch Gardens - 33 MI - E Captain Memos Pirate Cruise 2 MI SE City Center - 3 MI - E

Clearwater Marina - 02 MI - E Clearwater Marine Aquarium - 1 MI - E Phillies Spring Training - 8 MI - NE

Back to Resource Information LOST AND FOUND It is the policy of Hilton Hotels Corporation to make every effort to return any found property to its rightful owner All found property in the hotel will be recorded stored and disposed of whether it is found in a guestroom public space or any other area of your hotel We will make every attempt to determine the legitimate owner and return the found property If the owner cannot be determined within ninety days (or other time period specified by local law) the found property will be disposed of in accordance with the state law If no local or state law exists or these agencies decline involvement the property shall be returned to the finder This policy does not apply to minor items found on the property such as a toothbrush ladies hosiery cigarettes etc Back to Resource Information LUGGAGE STORAGE Based upon availability a banquetmeeting room may be set aside to store hand carry luggage for individuals leaving later in the day It is requested that the travel staff supervise these items as they will be stored at your own risk Back to Resource Information MANAGER ON DUTY (MOD) For your convenience a manager on duty is available 24 hours a day 7 days a week and can be accessed via the guest service hotline at extension 55 Back to Resource Information MAIL SERVICES Stamps are for sale with our Clearwater Provision Company and can offer basic mailshipping services If you have a large number of items that need to be mailed or require shipping materials we suggest our shipping and receiving department The Clearwater Provision Company Monday - Sunday 7am-9pm Dial - 177 They are located right off of the lobby Complete mail services amp materials

The United States Post Office The Marina 45 Causeway Blvd 727-449-0604 830am ndash 400pm M-F CLOSED Saturday and Sunday

Back to Resource Information

45

MASTER ACCOUNTS See Sales Agreement Back to Resource Information MEDICAL FACILITIESSERVICES Medical Services facilities nearby Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000 3 miles from Hotel Back to Resource Information MEETING ROOM CAPACITIES Please refer to Meeting Space diagram and chart on pages 4 5 amp 6 or consult your CateringEvent Manager Back to Resource Information MEETING ROOM DELIVERIES For small exhibits when a drayage company is not being used standard boxes or packages to and from the exhibit area will be delivered by the hotel bell staff for a charge of $300 itemper move Back to Resource Information MEETING ROOM RENTAL Please contact your Sales Manager or CateringEvents Manager for Meeting Room Rental details Back to Resource Information MEETING ROOM SET STANDARD Standard meeting rooms include the following items

bull Banquet or classroom tables and chairs bull Linens bull Pads and pens bull Ice water bull Lectern

Basic meeting room set up is complimentary Depending upon the extent of the setup requirements additional charges may be incurred Please contact your CateringEvent Manager for miscellaneouselectrical charge price sheets All meeting rooms are set non-smoking Back to Resource Information

46

MUSICMUSICIANS The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to secure the best local national and international talents Please contact your CateringEvent Manager for assistance in booking entertainment Clearwater Beach requests that outdoor entertainment begins no earlier than 1100am and ends no later than 1100pm Back to Resource Information NEWSPAPERSPUBLICATIONS Newspapers available in our Clearwater Provision Company store are USA Today St Pete Times Weekend St Pete Times They are delivered to the Clearwater Provision Company store at 700am daily The USA Today is delivered to guest rooms Monday-Friday Back to Resource Information OFFICE EQUIPMENTSUPPLIES The in-house Business Center is 24 hour self service area that offers 2 computer workstations fax machine and printer A complete range of services including rental of computer systems copier machines facsimile machines can be arranged with our in house AV company Secretarial support photocopying word processing services fax transmissions can be arranged through your catering and event managers Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested For large quick printing or copying jobs we recommend calling UPS Store

140 Island Way Clearwater FL 33767

Cross Streets Between Windward Psge and Dory Psge (727) 446-0660 Fax (727) 446-5586 Back to Resource Information OFF PREMISE CATERING Please contact your CateringEvents Manager for details Back to Resource Information

47

Please contact your CateringEvents Manager for details PACKAGE ROOM

Back to Resource Information PARKING The Hilton Clearwater Beach offers self-parking at $500 per day event parking at $300 We also offer valet parking at the rate of $1400 per day If you are planning a large movement or delivery of rental cars for a specific group event or activity please advise your CateringEvent Manager so that specific parking may be reserved Back to Resource Information PERSONALIZED GROUP WEB PAGE POG is a personalized web page for your attendees to book reservations directly online Available at all Hilton Family properties Customize with your program Customize with your logo No charge ndash itrsquos FREE

Back to Resource Information PETS (POLICY) Service animals are always welcome and must be accompanied Hilton Clearwater Beach does not allow pets on the premises however there are Pet Boarding Facilities in the area aVIP 1242 Cleveland Street Clearwater Florida (727) 446-6700 averyimportantpetcom

A Pets Place of Clearwater Inc 410 South Pegasus Ave Clearwater FL 33765 Phone 727-608-4629 apetsplaceofclwcom

Back to Resource Information PHOTOGRAPHY CVS is located within 1 block from the Hotel Services include film developing one hour developing and photo enlarging

467 Mandalay Ave Clearwater FL (727) 447-6429

Kimberley Photography LLC is a company that can also provide photography services for all occasions special events weddings and groups

Kimberley Photography LLC (727) 543-9723 Kimberlykimberly-Photographycom

Back to Resource Information

48

PIANOS The Hilton Clearwater Beach has 1 piano for use in the foyer Our piano can be provided in our meeting room however it is recommended that they be tuned prior to each use The tuning fee is $15000 and requires advance notice Please note that there is an additional labor fee if you request a piano to be placed on top of portable staging Our piano cannot be placed outside or on one of our covered decks If your group requires additional pianos or pianos in outdooralternate locations your CateringEvent Manager can rent them from an outside source Back to Resource Information POOLS

bull Two heated beachside pools and a Jacuzzi bull Lounge chairs provided at no charge bull Kids activities and crafts daily at poolside bull Free pool and beach towels for use during your stay bull Beach club shop with everything from sunscreen to ice cream to sun glasses bull Sand Bar amp Grill offering poolside food and beverages for lunch and dinner

weather permitting open daily 11 am to sunset Back to Resource Information PORTERAGE Porterage services can be arranged at $400 per person on arrival andor $400 per person on departure Arrivals bags will be tagged and delivered to rooms Departure services a letter will be issued informing persons on times for when luggage will be picked up Luggage is to be left just inside door Back to Resource Information POST-CONVENTION MEETING We encourage our customers to meet with our General Manager during or after the meeting to provide and review feedback Your Event Manager will coordinate a convenient time Back to Resource Information POST EVENT REPORT For meetings and conventions with more than 100 rooms on peak night your Event Manager will complete a Post Event Report This report details room pick-up and food and beverage revenues Back to Resource Information

49

POSTING OF EVENTS Event posting is placed daily on the tv monitors in your guest room as well as in the meeting space and lobby Back to Resource Information PRE-CONVENTION MEETING In order to introduce our clients to the key contacts of the hotel we would like to arrange a pre-convention meeting a day or two prior to your main group arrival Please advise your CateringEvent Manager as to who will attend from your organization and what a convenient time would be for this meeting (time ranges from 30 minutes to one hour) Please note that for smaller groups a smaller more personalized meeting may be set up involving key operational department heads Back to Resource Information PRINTING SERVICESFASTSIGNS of CLEARWATER Manager Mike Lucke 17948 US Hwy 19N Clearwater FL 33764 (P) 727-797-1177 (F) 727-799-9480 249fastsignscom

Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl (727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm Sunday 1200pm-600pm

Back to Resource Information PRODUCTION GUIDELINES Your Event Manager will provide you with the hotelrsquos Production Resource Guide Back to Resource Information PUBLIC TRANSPORTATION The Clearwater Jolley Trolley historic trolley service from Sand Key North and South Beach and the Island Estates every 30 minutes Hours of operation Sunday-Thursday 1000am-100pm Friday-Saturday 1000am-1100pm httpwwwclearwaterjolleytrolleycom Fare price passes and trolley maps can be obtained in our Provision Store located on the second floor All fare classifications are valid on the Jolley Trolley and PSTA system-wide network Passes are interchangeable between the two service providers Back to Resource Information

50

PYROTECHNICS Groups are strictly prohibited from engaging in any activity or activities on Hotel property or possessing or bringing any materials or items to the Hotel and the Hotel property which involve or contain or constitute directly or indirectly (i) any form or type of pyrotechnics fireworks flares flames or other flammable or explosive materials or items or (ii) any Hazardous Substances The term ldquoHazardous Substancesrdquo includes but is not limited to any and all substances (whether solid liquid or gas) (i) defined listed or otherwise classified as pollutants hazardous wastes or words of similar meaning or regulatory effect under any present or future Laws or (ii) that may have a negative impact on human health or the environment including but not limited to petroleum and petroleum products asbestos and asbestos-containing materials polychlorinated biphenyls lead radon radioactivity materials flammable and explosives Back to Resource Information RADIOSPAGERSNEXTELS We are willing to assist you in obtaining walkie-talkie radios andor Nextels for use during your program Please consult your CateringEvent Manager for assistance Back to Resource Information RECYCLING

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information REGISTRATION ASSISTANCE If additional staffing is needed for your activity or hospitality desk please consult with your CateringEvent Manager Registration attendants are easily scheduled with sufficient notice Back to Resource Information REGISTRATION DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks are located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next days use

51

Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information RESERVATIONS RAPID RESERVATIONS AUTOMATED PROCESSING INPUT AND DELIVERY SYSTEM Expedited reservation processing straight from your rooming list into our system Eliminates dual entry process Accurate and efficient reservations Supports 3rd Party Clearinghouses No charge ndash itrsquos FREE

Back to Resource Information RESTAURANTSLOUNGES There are a variety of Restaurants and Lounges within walking distance from the Hilton Clearwater Beach There are even more just a short distance away from Subway to Gourmet Clearwater Beach has it covered Please contact your EventCatering Manager for a detailed list Back to Resource Information RESTAURANT RESERVATIONS Reservations are strongly recommended for all restaurants in the hotel and in Clearwater Beach whether it is for a table of four or a dine-around for 250 Please contact our valetbell stand at 153154 Back to Resource Information RESTROOMS Public restrooms are located in the following areas Lobby Level ndash Adjacent to Reflections Restaurant Lobby Level ndash Meeting space foyer southeast corner of the Hotel Outdoor Ground Level ndash West end of hotel next to beach services desk Outdoor Ground Level- Extension to the Sandbar facilities poolside Back to Resource Information RESUMES Please contact your CateringEvents Manager Back to Resource Information

52

ROBES 2 light-weight cotton robes are provided in all Guest Rooms Additional robes are available upon request and for purchase Back to Resource Information ROPESSTANCHIONS Ropes and Stanchions bull Pairs of stanchions with connecting rope For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information SAFESSAFE DEPOSIT BOXES For your convenience all guest rooms have an in-room Safe located in the wardrobe closet Back to Resource Information SECURITY If required in our sole judgment in order to maintain adequate security measures in light of the size andor nature of your function you will provide at your expense security personnel supplied by a reputable licensed guard or security agency doing business in the city or county in which we are located which agency will be subject to our approval Such security personnel may not carry weapons Your catering and event managers can assist in locating security for hire Back to Resource Information SHIPPING AND RECEIVING Packages for functions may be delivered to the hotel up to three (3) days prior to the eventconvention Arrangements must be made through your CateringEvent Manager for storage Please note that the hotel storage facilities are extremely limited Please do not ship valuables We cannot be responsible for contents Please contact your CateringEvent Manager for pricing and storage arrangements When shipping materials to the hotel please include the following information on all packages to insure proper delivery and storage Conference Name Event Dates Client Guest Name

53

Hold for Arrival (arrival date) Attention ltyour cateringevent contactgt Hotel Name Address City State ZIP Phone Fax Number of packages in that shipment We also recommend that you have a packing slip both inside and outside of each package Guests will be responsible for the packing and return of all packages Receiving handling and shipping charges may apply No COD packages will be accepted The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC) Shipping from the Hilton The Hilton Clearwater Beach utilizes FedEx and US Postal Service for our shipping needs Please see your CateringEvents Manager for pick-up and delivery schedules A Freight-Forwarding Form should be obtained from your CateringEvent Manager and completely filled out for shipping Back to Resource Information SHOPPING There are many shops within walking distance from the Hilton Clearwater Beach Countryside Mall with more traditional stores and shopping is located 20 minutes away Please contact the Bell Stand for directions Back to Resource Information SIGNAGEBANNERS In order to maintain a quality image for all Hotel guests there are a few things we ask of you during your stay Only professionally printed signage is allowed in the meetingconvention areas These signs can be used with easels or in sign stands No handwritten signs or flipcharts are allowed outside the meeting rooms No banners can be hung along the walls of the Public Areas Banners may be hung from the skirting of the hospitality desks and at outdoor functions Hotel personnel must provide the labor to hang the signs at a fee of $45 - $75 each In addition nothing is to be placed over exit doors or located to conceal or obscure any exit Back to Resource Information

54

SITE INSPECTIONPRE-PLANNING Site Inspections can be coordinated with a Sales Manager or CateringEvents Manager Back to Resource Information SMOKING The Hilton Clearwater Beach is 100 smoke-free anywhere inside the hotel The Smokerrsquos Oasis is located on the Lobby Level outside of the South East Corner of the Hotel Back to Resource Information SOUND SYSTEM Some hotel meeting rooms and ballrooms have a basic sound system Please contact your CateringEvent Manager with questions There may be fees assessed for certain hookups as well as hourly labor charges Anchor systems or supplemental systems will be required for all outdoor locations Please make note of the hotelrsquos noise curfews No sound system functions can take place outdoors before 800 am and all outdoor evening functions must end no later than 1100 pm Back to Resource Information SPECIAL MEAL REQUESTS Please consult with your CateringEvent Manager for any special meal requests The Hilton Clearwater Beach Executive Chef is pleased to accommodate your requests to the best of his abilities Back to Resource Information SPORT Sustainable Property Operations Results Tracking SPORT is an integrated performance based system built into our HEAT system that looks at all of the key focus areas in terms of sustainability and operational best practices Your CateringEvent Manager can share detailed information Back to Resource Information STORAGE Storage for your advance boxes and convention supplies is quite limited at the Hilton Clearwater Beach If you are anticipating shipping a large volume of materials we suggest you consult your CateringEvent Manager as soon as possible to reserve a room or plan to utilize an area in your office or hospitality room set up Hotel cannot provide security If shipping valuables please make arrangements to hire and pay for outside security Back to Resource Information

55

SUITES Please refer to the Suites Section on Page 3 Back to Resource Information SUSTAINABILITY Mission Statement Hilton Worldwide will manage our business through a lens of sustainability to benefit this generation and those that follow Through action and innovation we will lead our industry in projects and programs that

bull Enhance the guest experience bull Engage our employees bull Improve operational efficiency bull Advance building design bull Strengthen our partnerships bull Serve our communities bull Protect our global environment bull Enrich our Family of Hotels

Back to Resource Information TAXES The current Florida State Tax is 7 The current Pinellas County Bed Tax is 5 All goods and services are subject to state tax including but not limited to food beverage labor and gratuities Back to Resource Information TAXICABS For the city of Clearwater Beach there are a total of taxi companies available to our guests The Hilton Clearwater Beach recommends Yellowcab at 727 799 2222 The standard rate for transfers from the Tampa International Airport to the Hilton Clearwater Beach is approximately $5000one way plus gratuity Back to Resource Information TELEPHONESTELECOMMUNICATIONS The following types of telephones are available for guests meeting and convention service and administrative staff Please advise your event and catering managers if you need the use of a phone for your program Dial ldquo9rdquo line

bull Used for in-house local and toll-free calls only Price is $5000++ per day

56

Dedicated Analog Phone Line The installation fee is $10000 plus tax plus price of all calls DID lines can be used for Long Distance minimal PC and fax can work as well DID Lines The following are enhancements that can be added to a DID Line Ibahn wireless connections $2500 per day or (20) connections at $22500 Hard wired connections $7500 per day Broadband Access ndash please contact your event service or catering manager Guest Room Calls Type of Call Instructions Rates Direct Dial-Bill to Room EMERGENCY 9+911 No Charge Room to Room No Charge Local 9+Number $100 connecting fee plus local rate 8008888xx toll free 9+1+Number $100 connecting fee plus local rate Long Distance 9+1+Number $100 connecting fee plus local rate ATampT Operator assisted International 9+011+CC+CC+Number $100 connecting fee plus ATampT Operator assisted rate (by country) Local Long Distance and International Calls will be billed to your account if the phone rings more than (7) times connect with voice message or the other person picks up Applicable Taxes will be added Rates subject to change You may obtain free rate information at any time by dialing 9+00 and ask the ATampT Operator for the rate of an Operator Assisted Call Hilton subscribes to ATampT Long Distance and Operator Services You have the right to reach other long distance carriers from the telephone and you may do so by dialing the access code provided by that carrier Voice Mail Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out To hear messages if the red light is flashing on your guest room telephone 1 Lift the receiver 2 Press MESSAGE key 3 Follow recorded instructions Should you require assistance while using Voice Mail simply press the ldquordquo key at any time

57

Video Teleconferencing We have video conferencing equipment - can be installed in all public space rooms Back to Resource Information TENTS Please contact your CateringEvent Manager regarding rental of small tents Large tents can be installed at the Hilton Clearwater Beach Tents are provided by US Tent US Tent Rental Inc 2006 72 nd Drive East Sarasota FL 34243 (941) 727-3311 ustentrentalcom Back to Resource Information THEME PARTIES The Hilton Clearwater Beach is proud to present a complete package of signature theme parties Please discuss themes with your CateringEvent Manager and ask for a copy of our latest and most popular menus and productions Back to Resource Information TOURSSIGHTSEEING Please contact your CateringEvents Manager for details on Tours and Sightseeing excursions in Clearwater Beach Back to Resource Information TUXEDOSFORMAL WEAR If you are anticipating a large delivery of tuxedos on site please advise your CateringEvent Manager in advance The following companies offer tuxedo rentals Menrsquos Warehouse 2719 Gulf to Bay Boulevard Clearwater FL 33759-4951 (727) 726-2262 menswearhousecom

Deolindas Tailoring amp Alterations 514 Park Street Clearwater FL 33756-5405 (727) 442-0045 deolindacom

Back to Resource Information

58

VOICE MAIL All guest rooms have a voice mail message service Group voice mails may be left however please note that this process is time consuming as each room number needs to be programmed individually Therefore labor fees may be assessed Please discuss any specific requests with your CateringEvent Manager Back to Resource Information WEATHER Depending on the season the weather at Clearwater Beach varies from a low of 50rsquo degrees to a high of 92 degrees Before visiting Clearwater Beach we recommend that guests check the local listings to determine the weather conditions Back to Resource Information WHEELCHAIRS If a guest requires a wheelchair we can arrange a rental for them at their own expense If a guest requests that we rent a wheelchair please note that we can coordinate the rental but will be unable to cover the expense The following companies have wheelchairs beach wheelchairs andor scooters for rent Fun Ride Rentals 400 Mandalay Ave Clearwater Beach FL 33767 (727) 519-3008 Hours of operation Monday ndash Saturday 1000am-Sunset Sunday 1100am-Sunset Back to Resource Information WIRED PAYMENT If you would like to have payment wired please notify your CateringEvent Manager and instructions will be faxed to you Back to Resource Information

59

WORSHIP SERVICES The following is a list of nearby locations Baptist Skycrest Baptist Church 125 N Belcher Road Clearwater FL 33765 (727) 791-7107 skycrestfamilyorg Catholic St Brendanrsquos Catholic Church 245 Dory Passage Clearwater Beach FL 33767 (727) 443-5485 stbrendancatholicorg

Christian Central Christian Church 1200 Keene Road South Clearwater Florida 33756 (727) 446-0988 clearwaterdisciplesorg

Jehovahrsquos Witness Jehovahs Witnesses Clearwater Congregation 1745 Weston Drive Clearwater FL 33755 (727) 442-9266 watchtowerorg Jewish Temple Bnai Israel 1685 South Belcher Road Clearwater FL 33764-6594 (727) 532-3829 templebnaiisraelclworg Lutheran St Paulrsquos Lutheran Church 407 South Saturn Avenue Clearwater FL 33755-6597 (727) 446-7718 stpaulsclearwaterorg

Methodist First United Methodist Church 411 Turner Street Clearwater FL 33756-5328 (727) 446-5955 fumc-clwcom Mormon Church of Jesus Christ of LDS 1740 North Highland Avenue Clearwater FL 33755-2104 (727) 446-9320 cofchristorg Pentecostal Bridge of Love Ministries 1329 North Highland Avenue Clearwater FL 33755-3416 (727) 445-9660

Protestant Holy Trinity Episcopal Church 3200 North McMullen Booth Road Clearwater FL 33761-2009 (727) 796-5514 holytrinityclworg

Back to Resource Information ZIP-OUT CHECKOUT With Zip Checkout your room folio is at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 150 to Checkout Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Back to Resource Information

60

FORMS

bull CREDIT CARD AUTHORIZATION

bull CREDIT APPLICATION

bull MISCELLANEOUS REQUEST FORM

bull PLANNING CHECKLIST

HILTON CLEARWATER BEACH

CREDIT CARD PAYMENT AUTHORIZATION FORM Please complete all areas below Incomplete requests may be rejected This form must be received at least 5 business days prior to the Check-In or by specified date in Event Contract to ensure acceptance of the credit card to be charged Do not send completed form by email FAX COMPLETED FORM TO [INSERT FAX ] ATTN ________________________________ HOTEL USE ONLY Date _____________________________ Guest Group Name Check-In Event Date Name of PersonGroup Making Reservation Phone Authorized Amount Approval Code Date CARDHOLDER - Please complete the following section and signdate below Cardholder Name as it Appears on Credit Card Cardholder Billing Address City State Zip Daytime Business Telephone Evening Telephone Credit Card Number Expiration Date Credit Card Type (Circle one) VisaMasterCard American Express Discover JCB Diners Club Credit Card Issuing Bank Name Bank Phone Number (from back of your credit card) I agree to cover the following categories of charges (Please circle) All Charges Room amp Tax Food amp Beverage Retail Recreation I agree to cover the above categories of charges up to a Maximum Amount of $ __________________ DIRECT BILL ACCOUNT PAYMENTS ONLY Name on InvoiceStatement _______ ______ Date on InvoiceStatement InvoiceStatement Number _________________________ ______________ Authorized Amount $_______________________ Note Charges for room and tax group deposits or direct bill account payments will be charged to your credit card immediately Any incidental charges circled above will be charged at the time of check-out Amount to be immediately charged to credit card for room and taxes or deposit $______________ Final Balance Billed to Credit Card (hotel use only) $_______________ By signing below you authorize the hotel to charge your credit card immediately for the amount indicated above up to the ldquoMaximum Amountrdquo indicated above You further acknowledge that if ldquoall chargesrdquo has been selected then all guestgroup related charges (less Deposit) will be charged to the above card number at the time of check-out or event conclusion Cardholder Signature Date

HOTEL NAME Hilton Clearwater Beach Resort SALES OFFICE (727) 298-1493 ADDRESS 400 Mandalay Avenue FAX (727) 461-1768

Clearwater Beach FL 33767 MAIN LINE (727) 461-3222

CREDIT APPLICATION Confidential Information

Name of Company Requesting Direct Billing

Address Telephone

City State CT Zip Dun amp Bradstreet Number Rating

Listed in Name of Group Name

Inclusive Booking Dates Group Contact Telephone

Address Fax

City Windsor State CT Zip DIRECT BILLING HAS BEEN REQUESTED AS INDICATED 1 Guest Room Accounts All charges for specified guests - provide list Room and tax only for specified guests - provide list 2 Catering All cateringbanquet charges 3 Miscellaneous Provide list BANK REFERENCES Bank Name Contact Full Address City State Zip Telephone Account ABA HOTEL REFERENCES (Most Recent History) Hotel Name Dates

Full Address Telephone City State Zip Hotel Name Dates

Full Address Telephone City State Zip AGREEMENT amp RELEASE I (We) agree if credit is extended to pay the amount due upon receipt of the first statement In accordance with the Privacy Act Freedom of Information Act the Fair Credit Reporting Act and any similar federal state or local statutory or common laws or regulations I (We) expressly authorize the above-named references any credit reporting agency any law enforcement agency (federalstatelocal) and any person or entity with knowledge of information relevant to this request for credit to release this information to the hotel (together with its owners partners parent subsidiaries and affiliates and their officers directors agents and employees ldquoHotelrdquo) and Hotel to request obtain and use such information as it sees fit I (We) hereby agree to release indemnify defend and hold harmless Hotel and any all other persons or entities including without limitation those providing information from any and all liability for losses claims injuries liabilities and damages of whatever kind or nature whether known or unknown including without limitation those based upon defamation invasion of privacy and rights of publicity and personality which may at any time arise or accrue to me (us) or my (our) heirs successors parents subsidiaries assigns officers directors employees agents or other persons or entities claiming by or through us on account of provision of such information or reliance on such information or on other information gathered pursuant thereto and hereto I (We) hereby authorize this Credit Application and release to be shown and delivered to such persons with a copy of this Credit Application and release to be as valid as the original

Authorized Signature _________________________________________________________ Date _______________________

DO NOT WRITE BELOW THIS LINE -- FOR OFFICE USE ONLY Estimated Amount of Charges -- To be Completed by Originator

Rooms $ Credit Approved By CateringBanquet $ Date Meeting Room Rental $ Credit Limit $ Other $ Credit Denied

Total $ Advance Deposit Required $ Deposit Received $ File Sales Rep M amp C Rep Catering Rep

(Always Attach Copy of Contract)

MISCELLANEOUS SERVICES REQUEST FORM

Return form to

INTERNET CONNECTIONS

Description Daily Price Quantity Description Start Date

End Date

Total Days Selected Subtotal

iBAHN Wireless Connection $2500 1 $000 iBAHN Environment (20 Connections) $25000 1 $000 iBAHN Hard Wired Connection $7500 1 $000

TOTAL INTERNET REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

PHONE LINES

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

Dial 9 Line $5000 1 $000 Dedicated Analog Phone Line $10000 1 $000

TOTAL PHONE LINE REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

BANNERS

Description Hanging Fee Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

8 Feet or Less $4500 1 $000 9 Fee or More $7500 1 $000

TOTAL BANNER REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

ELECTRICAL

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

60 Amp Power Drop $20000 1 $000 120 Amp Power Drop $30000 1 $000 220 Amp - 3 Phase Contact your CSM 1

(Smaller items such as extension cords and power strips will be billed through PSAV) TOTAL ELECTRICAL REQUEST

$000

(Total includes 21 Service Charge amp 7 Tax)

KEYS amp LOCKS

Description Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

4 Keys or Less Complimentary 1 $000 Additional Keys $500 1 $000 Lock Change $15000 1 $000

(Keys not returned will result in a $2500 per key charge) Total Key amp Lock Charges

$000

(Total includes 21 Service Charge amp 7 Tax)

PAYMENT INFORMATION Total Charges $000 Please charge total to my Master Account Guest Room Check (Must be received prior to event) Credit Card Ex Date Name as it Appears on the Card By my signature I certify that I am authorized to obligate myself or my company for the above expenses

SIGNATURE

Planning Checklist CHECKLIST BY DUE DATE Date Task

EM to provide POG Rapid and GLM instructions (At 1 year out or prior to registration opening)

EM to forward application for Credit (1 year out)

EM to send weekly pu reports starting 8 weeks prior to cut-off (Individual Call-In Only)

Client to return completed Credit application (6 months out)

EM to provide confirmation numbers to Client within 3 days of receiving rooming list

EM to send cut-off letter 1 week prior to cut-off (All Blocks)

EM to forward Hold Harmless Agreement to ClientVendors (45 days out) Client to provide Rooming List to EM (at cut-off)

Client to send FampB menus and Meeting Room Sets to EM (30 days out)

Client to return Hold Harmless and Proof of Insurance (20 days out)

EM to complete Resume and send to client for final approval (15 days out)

Client will communicate VIP Staff amp Sub-block needs (Date to be prior housing opening)

EM to confirm all space contracted (at time of turnover) Updated Program to Hotel by Client (Contracted date) EM to send menursquos to Client

EM to send BEOrsquos to Client for Review (within 5 business day of receiving)

Client to forward all Changes to EM (within 2 business day receiving BEOrsquos) Pre-Con amp Post-Con DatesTimes established

EM to confirmforward concessions to Client (compsairport transfersupgradesparking) (at cut-off)

EM to forward outstanding Resume questions to Client (30 to 20 days out) Client to return Resume items to EM (20 to 15 days out)

Client to approve Resume before distributed to Staff (14 to 11 days out)

EM to establish time for Master Account Review while On-Site (30 to days out) Client return signed letter prior to cut-off (All Blocks) Client to assign concessions (30 to 20 days out)

  • Hilton Clearwater Beach
  • Meeting amp Event Resource Guide
  • Hilton Clearwater Beach
  • 400 Mandalay Avenue
  • Clearwater Beach Florida 33767
  • Hiltoncom
  • Hiltonclearwaterbeachcom
    • Table of Contents
    • Guest Rooms
    • Suites
      • Clearwater Beach Club
        • RESOURCE INFORMATION
        • A
        • Advertising Opportunities
        • Affiliates
        • Airline Information
        • Amenities
        • Americans with Disabilities Act (ADA)
        • AudioVisual
        • Automated Teller Machines
        • B
        • Baby-Sitting Services
        • Balloons
        • Banks
        • Banquet Beverage Selection
        • Banquet Curfews
        • Banquet Equipment
        • Banquet Menu Selection
        • Banquet Terms and Conditions
        • Bell Services
        • Billing
        • Box Lunches
        • Business Center
        • BusBus Companies
        • C
        • Car Rental Agencies
        • Cash Paid Outs
        • Cash Paying Guests
        • Changing FacilitiesDay Use
        • Check Cashing Privileges
        • Check-In and Checkout
        • Coffee Maker
        • Concierge
        • Credit Cards
        • Credit Policy
        • Currency Exchange
        • D
        • Decorations
        • Destination Management Companies (DMC)
        • Deposits
        • Diagrams
        • Dietary Requirements
        • Doctors on Call
        • Drug Stores
        • Dry Cleaning
        • E
        • eEvents
        • Electrical
        • Elevators
        • Emergency Procedures
        • Entertainment
        • Environmental Commitment
        • Executive Meeting Packages
        • Exhibits
        • F
        • Fax Machines
        • Fax Numbers
        • Fire Codes
        • Fitness Center
        • Flags
        • FloralFlorist
        • Freight Elevator
        • G
        • Gift Certificates
        • Gift Ideas
        • Golf Course Information
        • Gratuities
        • Group Reservations Identification Program (GRIP)
        • Group Check-In Arrival and Departures
        • Guest List Manager
        • Guest Rooms
        • Guest Room Deliveries
        • Guest Service Hotline
        • H
        • Hair Salon
        • Heat
        • Hospitality Desks
        • Hotel FactsHistory
        • Hotel Map
        • Housekeeping
        • I
        • In Conjunction With (ICWrsquos)
        • Indemnification
        • In-Room Dining
        • InterpretationTranslation Services
        • Internet Services
        • J
        • K
        • Key Cards
        • Key Hotel Contacts
        • Kosher
        • L
        • LaundryValet
        • Limousine Services
        • Linen Selection
        • Liquor Laws
        • Load-InLoad Outs (Production Decor amp Staging)
        • Loading Dock
        • Local Information
        • Lost and Found
        • Luggage Storage
        • M
        • Manager on Duty (MOD)
        • Mail Services
        • Master Accounts
        • Medical FacilitiesServices
        • Meeting Room Capacities
        • Meeting Room Deliveries
        • Meeting Room Rental
        • Meeting Room Set Standard
        • MusicMusicians
        • N
        • NewspapersPublications
        • O
        • Office EquipmentSupplies
        • Off Premise Catering
        • P
        • Package Room
        • Parking
        • Personalized Group Web Page
        • Pets (policies)
        • Photography
        • Pianos
        • Pools
        • Post-Convention Meeting
        • Post Event Report
        • Posting of Events
        • Pre-Convention Meeting
        • Printing Services
        • Production Guidelines
        • Public Transportation
        • Pyrotechnics
        • Q
        • R
        • RadiosPagersNextels
        • Recycling
        • Registration Assistance
        • Registration Desks
        • Reservations (RAPID)
        • RestaurantsLounges
        • Restaurant Reservations
        • Restrooms
        • Resumes
        • Robes
        • RopesStanchions
        • S
        • SafesSafety Deposit Boxes
        • Security
        • Shipping and Receiving
        • Shopping
        • SignageBanners
        • Site InspectionPre-planning
        • Smoking
        • Sound System
        • Special Meal Requests
        • Storage
        • Suites
        • Sustainability
        • T
        • Taxes
        • Taxicabs
        • TelephonesTelecommunications
        • Tents
        • Theme Parties
        • ToursSightseeing
        • TuxedoFormalwear
        • U
        • V
        • Voice Mail
        • W
        • Weather
        • Wheelchairs
        • Wired Payment
        • Worship Services
        • X
        • Y
        • Z
        • Zip-Out Checkout
        • AFFILIATES
        • AIRLINE INFORMATION
        • AMENITIES
        • AMERICANS WITH DISABILITIES (ADA)
        • AUDIOVISUAL
        • AUTOMATED TELLER MACHINES
        • BABY-SITTING SERVICES
        • BALLOONS
        • BANKS
        • BANQUET BEVERAGE SELECTION
        • BANQUET EQUIPMENT
        • BANQUET MENU SELECTION
        • STANDARD BANQUET TERMS AND CONDITIONS
        • BELL SERVICES
        • BILLING
        • BOX LUNCHES
        • BUSINESS CENTER
          • Jolley Trolley Transportation
            • CAR RENTAL AGENCIES
            • CASH PAID OUTS
            • CASH PAYING GUESTS
            • CHANGING FACILITIESDAY USE
            • CHECK-IN AND CHECKOUT
              • Early Departure
              • Late Departure
              • Satellite Check-In
              • Zip Checkout
              • Kiosks
                • CONCIERGE
                • CREDIT CARDS
                • CREDIT POLICY
                • CURRENCY EXCHANGE
                  • Del Sol of Clearwater
                    • 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039
                      • DECORATIONS
                      • DESTINATION MANAGEMENT COMPANIES (DMC)
                      • DEPOSITS
                      • DIAGRAMS
                      • DIETARY REQUIREMENTS
                      • DIRECTIONS TO THE HOTEL
                      • DOCTORS ON CALL
                      • DRY-CLEANING ndash See LaundryValet
                      • ELECTRICAL
                      • ELEVATORS
                      • EMERGENCY PROCEDURES
                      • ENTERTAINMENT
                      • EXECUTIVE MEETING PACKAGES
                      • The Hilton Approach To Online Meeting Planning
                      • FAX MACHINES
                      • FAX NUMBERS
                      • FIRE CODES
                      • FITNESS CENTER
                      • FLAGS
                      • FLORALFLORIST
                      • FREIGHT ELEVATOR
                      • GIFT IDEAS
                      • GOLF COURSE INFORMATION
                        • Golf Course Information
                          • GRATUITIES
                          • Group Reservations Identification Program (GRIP)
                          • GROUP CHECK-IN ARRIVALS AND DEPARTURES
                          • GUEST ROOMS
                          • GUEST ROOM DELIVERIES
                          • GUEST SERVICE HOTLINE
                          • HAIR SALON
                          • HOSPITALITY DESKS
                          • HOTEL FACTSHISTORY
                          • HOTEL MAP
                          • HOUSEKEEPING
                          • IN CONJUNCTION WITH (ICWrsquos)
                          • IN-ROOM DINING
                          • INTERPRETATIONTRANSLATION SERVICES
                          • INTERNET SERVICES
                          • KEY CARDS
                            • (Customized) KEY CARDS
                              • KEY HOTEL CONTACTS
                              • KOSHER
                              • LAUNDRYVALET ndash See Dry Cleaning
                              • LIMOUSINE SERVICES
                              • LINEN SELECTION
                              • LIQUOR LAWS
                              • LOAD-INLOADOUT (Production Deacutecor and Staging)
                              • LOADING DOCK
                              • LOCAL INFORMATION
                              • LOST AND FOUND
                              • LUGGAGE STORAGE
                              • MANAGER ON DUTY (MOD)
                              • MAIL SERVICES
                              • MASTER ACCOUNTS
                              • MEDICAL FACILITIESSERVICES
                              • MEETING ROOM CAPACITIES
                              • MEETING ROOM DELIVERIES
                              • MEETING ROOM RENTAL
                              • MUSICMUSICIANS
                              • NEWSPAPERSPUBLICATIONS
                              • OFFICE EQUIPMENTSUPPLIES
                              • Please contact your CateringEvents Manager for details
                              • PARKING
                              • PERSONALized GROUP WEB PAGE
                              • PETS (Policy)
                              • PIANOS
                              • POST-CONVENTION MEETING
                              • POST EVENT REPORT
                              • POSTING OF EVENTS
                              • PRE-CONVENTION MEETING
                              • PRINTING SERVICES
                              • PRODUCTION GUIDELINES
                              • PUBLIC TRANSPORTATION
                              • PYROTECHNICS
                              • RADIOSPAGERSNEXTELS
                              • RECYCLING
                              • REGISTRATION ASSISTANCE
                              • REGISTRATION DESKS
                              • RESERVATIONS RAPID Reservations Automated Processing Input and Delivery System
                              • RESTAURANTSLOUNGES
                              • RESTAURANT RESERVATIONS
                              • RESTROOMS
                              • RESUMES
                              • ROPESSTANCHIONS
                              • SAFESSAFE DEPOSIT BOXES
                              • SECURITY
                              • SHIPPING AND RECEIVING
                                • Shipping from the Hilton
                                  • SHOPPING
                                  • SIGNAGEBANNERS
                                  • SITE INSPECTIONPRE-PLANNING
                                  • SMOKING
                                  • SOUND SYSTEM
                                  • SPECIAL MEAL REQUESTS
                                  • SPORT
                                  • STORAGE
                                  • SUITES
                                  • Sustainability
                                  • TAXES
                                  • TAXICABS
                                  • TELEPHONESTELECOMMUNICATIONS
                                    • Dial ldquo9rdquo line
                                    • Dedicated Analog Phone Line
                                    • DID Lines
                                      • Type of Call Instructions Rates
                                        • Video Teleconferencing
                                          • TENTS
                                          • THEME PARTIES
                                          • TOURSSIGHTSEEING
                                          • TUXEDOSFORMAL WEAR
                                          • VOICE MAIL
                                          • WEATHER
                                          • WHEELCHAIRS
                                          • WIRED PAYMENT
                                          • WORSHIP SERVICES
                                          • ZIP-OUT CHECKOUT
                                          • Hilton Clearwater Beach
                                          • Credit Card Payment Authorization Form
Page 19: Hilton Clearwater Beach Meeting & Event Resource Guide

19

Midwest Airlines

Republic Airways

US Airways F BLUE Y (800) 428-4322

Southwest Airlines

C RED Y (800) 435-9792

Spirit Airlines

C RED N (800) 772-7117

Sun Country Airlines

(seasonal) Delta E BLUE N (800) 359-6786

United

E RED Y (800) 241-6522

US Airways

F BLUE Y (800) 428-4322

WestJet

F RED N (800) 538-5696

Back to Resource Information

20

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left Super Shuttle provides door-to-door airport shuttle transportation throughout the United States wwwsupershuttlecom AMENITIES The Room Service department is happy to service your group gift and amenity needs You may choose from the list of amenities below or advise your CateringEvent Manager of your specific preferences or budgeting guidelines All amenity pricing excludes state sales tax gratuity and delivery fee Room service gratuity is currently 18 For a standard delivery the fee is $300 Back to Resource Information AMERICANS WITH DISABILITIES (ADA) The Hotel represents that the Hotel facilities being rented or reserved by you including guest rooms common areas and transportation services are and will be in substantial compliance with applicable public accommodation obligations under the Americans with Disabilities Act You agree that one week in advance of your event you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space You agree that you will be responsible for the procurement and payment of all charges for any and all auxiliary aids We will upon your request furnish you with the names of businesses you can contact to obtain these aids You also agree to be responsible for compliance with the ADA in the set up and conduct of meetings for your event Back to Resource Information AUDIOVISUAL We have chosen Presentation Services as our Event Technologies provider They share our dedication to customer service and have the technical expertise to meet your audio visual needs They may be reached at 727-446-7741 Back to Resource Information AUTOMATED TELLER MACHINES There is an ATM conveniently located on the lobby level by the Executive Meeting Room There is also an ATM located right across the street at the Suntrust Bank Back to Resource Information

21

BABY-SITTING SERVICES The following childcare companies are licensed bonded insured and CPR trained Parents should arrange directly with the company selected None of the babysitting agencies are affiliated with the hotel and as such the hotel is not responsible for the services rendered by these agencies The fees for babysitting services vary by vendor and holiday rates may also apply Direct payment is required to the vendor No room charges or master billing for babysitting services is permitted Nannies who care wwwnannieswhocarecom 1-866-931-1333 Back to Resource Information BALLOONS There is a $2500 clean up fee for the use of helium balloons We do not allow helium balloons outside on our deck due to environmental concerns All helium tanks must be in an approved safety stand or cart There must be prior written approval for the use of all displays andor decorations proposed by guest Please see the Banquet Event Order (BEO) for other specific contractual information Back to Resource Information BANKS Southtrust Bank 130 Island Way Clearwater Beach FL (727) 441-8467 Southtrustcom Mon-Thurs 9am ndash 4pm

Fifth Third Bank 100 Island Way Clearwater FL (727) 449-1311 53com Mon-Fri 9am - 5pm

Bank of America 122 Island Way Clearwater FL (727) 447-3928 Bankofamericacom Mon-Thurs 9am ndash 4pm

Friday 9am ndash 6pm Friday 9am ndash 6pm SunTrust 423 Mandalay Avenue Clearwater FL 33767 727-447-0058 Suntrustcom Mon-Thurs 9am ndash 4pm Friday 9am ndash 6pm Back to Resource Information BANQUET BEVERAGE SELECTION The Hilton Clearwater Beach offers a choice of standard and premium beverages on banquet bars The following is a list of beverages currently offered by our beverage department for banquets As the availability of some of the items vary this list may or may not be complete and is subject to change Specialty items are available upon request

22

All banquet bars serve wines by the glass domestic and imported beers soft drinks juices mineral water and non-alcoholic beers and wines Blended drinks and champagne by the glass are available upon request Back to Resource Information BANQUET CURFEWS There is an outdoor function curfew of 1100 pm In accordance with State of Florida liquor laws all alcoholic beverage sales will begin at 1100am and conclude at 200am Back to Resource Information BANQUET EQUIPMENT Items in our banquet inventory are for your use at no additional charge Any equipment requested not in inventory which have associated costs will be passed on to your group For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information BANQUET MENU SELECTION We request that banquet menus room arrangements and other details pertinent to your convention be submitted to your CateringEvent Manager 30 days prior to your conference date We are happy to custom design menu proposals for your group and assist in selecting the proper menu items and program arrangements to ensure a successful event Specialty and theme parties may be designed to meet your particular needs Special meal requests can be accommodated Please advise your CateringEvent Manager in advance with any special dietary requirements Back to Resource Information

23

STANDARD BANQUET TERMS AND CONDITIONS 1 ASSIGNMENTCONFIRMATION OF FUNCTION SPACE The function space assigned indicates the space is tentatively being held and will be held on a definite basis upon signing of the Event Order (ldquoEOrdquo) The terms and conditions of any group sales or catering sales agreement previously signed regarding this event remain in force and the EO is intended to provide specific functionevent information in support of the original agreement If for any reason the function space reserved is not available for your event you agree that we may substitute space of appropriate size and comparable quality for your event If you plan to print or publish the assigned space please contact us first to confirm the room assignment 2 GUARANTEE OF ANTICIPATED REVENUE At least 72 hours (3 business days) before your event you must inform us in writing of the exact number of people who will attend your event The arrangements set forth on the reserve side of your EO will serve as the final arrangements for your event The services products fees etc as noted will be provided at the time of your event and you will be charged based on the event guarantee that you give us or the number of people indicated at the time you signed the sales agreement or the EO whichever is greater We will not undertake to serve more than 3 more than this guaranteed minimum 3 LABOR CHARGE If the guaranteed number for your event is less than 25 persons we will add a $7500 labor charge to your account This will be used to cover our costs of the event and will not be distributed as a service charge or gratuity to our employees working at your event 4 OVERTIME You agree to begin your event promptly at the scheduled start time and agree to have your guests invitees and other persons vacate the designated event space at the end time indicated on the final EO You further agree to reimburse us for any overtime wage payments or other expense incurred by us because of your failure to comply with these regulations 5 GRATUITY amp SERVICE CHARGE 21 of the food and beverage total plus applicable state or local tax will be added to your account as a gratuity and fully distributed to servers and where applicable bussers andor bartenders assigned to the Event 6 PRICE INCREASES There may be increases in prices due to unforeseen changes in market conditions at the time of your event We will communicate these increases to you in advance We will require written confirmation that you agree to pay these increased prices Alternatively we at our option may in such event make reasonable substitutions in menus and you agree to accept such substitutions 7 SET UP CHARGES Should extensive meeting room set-ups or elaborate staging be required there will be a set-up charge to cover Hotel costs and additional labor If equipment is necessary that exceeds Hotelrsquos inventory then you agree to pay for the cost of renting this additional equipment You agree to indemnify us for any damage caused to any Hotel property as a result of drayage related to your event whether caused by you your agents employees or contractors

24

8 OUTSIDE FOOD AND BEVERAGE Due to state law you may not bring into the Hotel alcoholic beverages You must obtain prior approval from us before you bring in any food or non-alcoholic beverages from outside sources A Hold Harmless Agreement and Liability Insurance are required if food or beverage products not purchased and served by Hotel staff are brought in for consumption by your guests Service fees will apply to any outside food or beverage served in our function space regardless if Hotel labor is required 9 AUXILIARY AIDS The Hotel represents and you acknowledge that the Hotel facilities being rented for you including guest rooms common areas and transportation services will be in compliance with our public accommodation requirements under the Americans with Disabilities Act You agree that you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space at least two weeks prior to your event You agree to pay all charges associated with the provision of such aids by the Hotel 10 PROMOTIONAL CONSIDERATIONS We have the right to review and approve any advertisements or promotional materials in connection with your function which specifically reference the Hilton name or logo Hilton does not offer or accept any terms or conditions which provide commissions rebates HHonors points or other forms of compensation related to revenue for food beverage room or equipment rental 11 CANCELLATION You may cancel this Agreement only upon giving written notice to us The parties agree and understand that in the event of a cancellation our actual damages would be difficult to determine Therefore you agree to pay the liquidated damages outlined in your sales agreement if any or the guarantee amount as set forth in paragraph 2 whichever is greater As products and services must be purchased and scheduled in advance notification seven (7) business days or less before the event will require all charges (including labor and service fees rentals and applicable taxes) for the final guarantee or contracted number of guests will be charged Additional damages may be owed for cancellation of your sleeping room contract 12 CONDUCT OF EVENT Group agrees to comply with all applicable federal state and local laws including health and safety codes and federal anti-terrorism laws and regulations including compliance with the provisions of 29 CFR part 470 and our rules copies of which are available from the hotelrsquos sales department Group agrees to cooperate with Hotel and any relevant governmental authority to ensure compliance with such laws You assume full responsibility for the conduct of all persons in attendance at your event and for any damage done to any part of our premises during the time of your event Should you require any rigging services for this event all such services must be arranged through the in-house AV provider or the Hotel and you will be responsible for all costs associated therewith Back to Resource Information

25

BELL SERVICES Our bell services department is responsible for the movement of your luggage and the delivery of all non-food and beverage amenities and golf bag handlingstorage Porterage charges will be set forth in your contract The current rate is $400 per person plus state tax and is subject to change Departure notices and bag pulls should be coordinated with your CateringEvent Manager Back to Resource Information BILLING Should you require a master account for billing purposes please complete and return our credit application Upon approval master accounts will be assigned per your instructions Please be sure to advise your CateringEvent Manager in advance for any specific instructions on how you would like your bill organized We recommend on-site daily review with the Group Billing Coordinator Back to Resource Information Back to Resource Information BOX LUNCHES Box lunches are available through the banquet department We can help you create your own customized lunch If you wish to order box lunches for your group your CateringEvent Manager will arrange the order for you and provide delivery to your specified location on the property Back to Resource Information BUSINESS CENTER Whatever your business needs are they can all be accommodated through our in-house Business Center Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested In order to address your specific grouprsquos needs please refer to the Business Center or discuss them with your CateringEvent Manager Whether you require a fully operational office setup on property or various limited services the Business Center is designed with everyonersquos needs in mind Business hours are 24 hours

26

For large quick printing or copying jobs we recommend calling Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl(727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm

Kinkos Copies Fedexcom 23250 US 19 North Clearwater FL (727) 726-5888 Monday-Sunday 24 hour operation

Sunday 1200pm-600pm Fastsigns 17948 US 19 North Clearwater FL (727)-797-1177 249fastsignscom Monday-Saturday 830am-530pm Back to Resource Information BUSBUS COMPANIES Martz First Class Coach 4783 37th Street North St Petersburg FL 33714 800-282-8020 or 727-526-9086 Fax 727-522-5548

Jolley Trolley Transportation wwwthejolleytrolleycom 483 Mandalay Avenue Clearwater (727) 445-1200

Back to Resource Information CAR RENTAL AGENCIES Following are the three Hilton Clearwater Beach preferred companies their locations and contact numbers Hertz Rent-A-Car 800-654-3011 Local phone number 727-517-2665 Locations 1201 Gulf Blvd Clearwater Beach FL Hours Mon-Fri 900 am-500 pm Sat 900 am-100 pm Sun CLOSED

Avis Rent-A-Car 800-321-3712 Local phone number 727-442-4119 Locations 801 Cleveland Street Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-300 pm Sun 900 am-100 pm

Budget Rent-A-Car 800-527-0700 Local phone number 727-669-3773 Locations 28880 US 19N Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-400 pm Sun 900 am-100 pm

Enterprise Rent-A-Car 800-261-7331 Local phone number 727-446-1125 Locations 1200 Court Street Clearwater FL Hours Mon-Fri 730 am-6 pm Sat 900 am-1200 pm Sun Closed

Back to Resource Information CASH PAID OUTS Please contact your CateringEvent manager for specific cash paid out information Back to Resource Information CASH PAYING GUESTS In the event a hotel guest does not have a major credit card to secure hisher room the Hilton Clearwater Beach will require full payment in advance for room and tax charges In addition there will be a $7500 per day refundable deposit for incidental charges If the guest does not wish to establish credit for incidental charges the guest room phone will be restricted to room-to-room calls All room folio charges from the Food and Beverage outlets and movie charges will also be restricted Back to Resource Information CHANGING FACILITIESDAY USE Please contact your CateringEvent Manager regarding our changing facility located on the third floor This facility includes 1 Full Bathroom furnished with towels and toiletries and a changing area There may be a half-day rate charged The hours of guest room availability for day use will depend on occupancy of the hotel Back to Resource Information CHECK CASHING PRIVILEGES Gold and Diamond member guests may cash checks up to $5000 at the Front Office The check must be imprinted with the guestrsquos name and address and made out to Hilton Clearwater Beach Identification may be required Back to Resource Information CHECK-IN AND CHECKOUT Hotel check-in is 400 pm and check-out is 1100 am (All guests arriving before 400pm will be accommodated as rooms become available Our Guest Service Department can arrange to check luggage for those guests arriving early when rooms are not available and for guests attending functions on departure day)

28

Early Departure Your guests will have the opportunity to confirm their departure date at check-in Once this departure date has been confirmed there will be an early departure fee assessed in the event the guest departs prior to their confirmed departure date Late Departure Late checkouts are available upon request and subject to availability Please contact the Front Desk directly to discuss availability and associated fees Satellite Check-In Satellite check-in is available The following conditions must be met in order to be eligible for consideration arrival manifest provided 14 days in advance of major arrival The success of a satellite check-in is very dependant on the hotels occupancy the evening before and flow of your arrival manifest Your CateringEvent Manager will be able to discuss these issues in more detail to determine if this is the correct solution for your arrival Zip Checkout With zip checkout your room folio is provided at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 50 to check-out Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Kiosks The Hilton Clearwater Beach offers Kiosk check-in and checkout as a convenience to our guests Our kiosks are user friendly and accept credit or HHonors cards Guests are able to retrieve room keys at check-in and a printed folio at checkout Back to Resource Information COFFEE MAKER All of our guest rooms provide coffeemaker with free gourmet coffee and tea Back to Resource Information CONCIERGE Our knowledgeable ConciergeBell Staff takes pride in meeting guestrsquos needs Please contact the Concierge for assistance with transportation activities restaurants or additional special needs The ConciergeBell Staff are located on the Ground Level daily from 600 am to 1100 pm After hours please contact the Front Desk Back to Resource Information CREDIT CARDS The Hilton Clearwater Beach accepts most major credit cards including American Express Discover Visa Master Card amp Diners Club Back to Resource Information

29

CREDIT POLICY Unless you have established credit in advance with us you will pay the entire contract price in cash or by certified check at least three business days prior to your function or by personal bank check two weeks prior to your function If you would like to establish credit please contact your CateringEvent Manager Back to Resource Information CURRENCY EXCHANGE Del Sol of Clearwater 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039 Back to Resource Information DECORATIONS Please contact your CateringEvent Manager for a description of items available as well as complete party package menus We are happy to suggest ideas on novel favors souvenir menus printed programs creative ice carvings theme food presentations and room accent decor and specialty linens We are not responsible for any loss or damage to property belonging to you or your attendees and do not maintain insurance covering it All displays andor decorations will be subject to our written approval and we reserve the right to contract and charge for hotel staff to provide the labor for any installations or removals of such Back to Resource Information DESTINATION MANAGEMENT COMPANIES (DMC) Preferred vendors that have successfully worked with the hotel are listed below for your reference

(813) 600-5763 office (813) 315-6379 fax 4302 Henderson Boulevard Suite 107 Tampa FL 33629 wwweventionsflcom

Destination Tampa Bay 651 Channelside Drive Suite 207 Cruise Terminal 2 (1st Floor Lobby) Tampa FL 33602 Phone 813-514-0770 Fax 813-514-0773

Back to Resource Information

30

DEPOSITS Required group Cash Deposits are outlined in your sales contract Cash Deposits may be made at anytime throughout your stay and placed to your master account balance Full pre-payment of room and tax is required for guests not wishing to utilize a credit card upon check-in Back to Resource Information DIAGRAMS Diagrams are available on our website or contact your CateringEvent Manager Back to Resource Information DIETARY REQUIREMENTS Our Chef will provide meals for your attendees with special dietary requirements Please advise your CateringEvent Manager if a special meal is required Back to Resource Information DIRECTIONS TO THE HOTEL

From The North Take I-75 South to 275 South Exit onto Highway 60 West toward Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The South Take I-275 North to Roosevelt Blvd West to Bayside Bridge turning right (going North) Turn left on Highway 60 Gulf to Bay At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The East Take I-4 West to I-275 South to Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left

Back to Resource Information DOCTORS ON CALL Please contact Guest Service for a list of Doctors on Call by dialing extension 153 Back to Resource Information

31

DRUG STORES CVS Pharmacy 467 Mandalay Ave Clearwater Beach FL Tel 727-447-6429

Walgreens 660 S Gulfview Blvd Clearwater Beach FL 33767 (727) 443-2393

Back to Resource Information DRY-CLEANING ndash SEE LAUNDRYVALET Laundry services are available by dialing extension 153 Monday thru Saturday garments picked up prior to 900 am are returned to guests by 600 pm the same evening Closed Sundays amp Holidays Back to Resource Information eEVENTS Hilton Familyrsquos online booking channel for small groups and meetings Back to Resource Information ELECTRICAL The Engineering Department provides assistance with all your mechanical and electrical needs Please contact your CateringEvent Manager if you require an electrical services request form to secure additional power andor labor services All requests for power requirements are to be communicated to your CateringEvent Manager A complete production package is also available through your CateringConvention Services Manager Please see forms for pricing and ordering Back to Resource Information ELEVATORS The hotel has 5 guest elevators located in 3 areas the main entrance and lobby area and 2 elevators in banquet foyer area All elevators access the 9 floors of the hotel Back to Resource Information EMERGENCY PROCEDURES The Hilton Clearwater Beach is fully prepared to handle different types of situations to assist our guests The following is information on our emergency procedures bull The hotel internal emergency number is 0 or 911

bull The hotel has an emergency response team 24 hours a day In the event of an emergency calling the emergency number 0 will initiate the appropriate response

bull Paramedics Fire Department and the Police Department are all located approximately 3 to 5 minutes from the hotel

32

bull Our Security Department as well as a small number of other employees are trained in CPR and First Aid

bull Emergency evacuation routes and procedures are located on the inside of all guest room doors

Nearest Emergency Room Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Nearest Hospital Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Back to Resource Information

ENTERTAINMENT The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to assure satisfaction and secure the best local national and international talents The city requests that outdoor entertainment begin no earlier than 1000 am and end no later than 1100 pm Please contact your CateringEvent Manager for assistance in booking entertainment Back to Resource Information ENVIRONMENTAL COMMITMENT At Hilton Hotels Corporation protecting the Environment is a top priority Responsible environmental activity is good for both our business and the community Hilton has developed a comprehensive company-wide policy to promote business practices that help preserve the environment We provide guidelines for all of our facilities and our goals are to ldquoReduce ndash Reuse ndash Recyclerdquo as much as we can Help us to preserve the remarkable habitats and beautiful beaches that surround the Hilton Clearwater Beach The hotel is committed to safeguarding our environment through consistent water conservation energy efficiency waste reduction and clean air practices We invite you to join in our Be Green initiative and experience the many ways in which we are giving back to our planet including

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information

33

EXECUTIVE MEETING PACKAGES THE HILTON APPROACH TO ONLINE MEETING PLANNING Let the Hilton Clearwater Beach whisk you and your guests away to the shores of the Gulf of Mexico and allow the typical hassles of event planning melt away Enjoy a quick easy hassle-free experience when you take advantage of our new e-Events service and plan your entire meeting from one easy-to-use website A simple click of the mouse will allow you to book blocks of 5 to 25 rooms take care of food and beverage services reserve av equipment or choose a venue Once reserved rooms may be paid for separately by each group member or by one person This online tool is just one of the many ways the Hilton Clearwater Beach Resort will ensure success for your Small Group Event Book now with e-Events and allow the typical corporate settings to yield to swaying palms brilliant white sand and warm ocean breezes

bull One-stop shopping for 5 - 25 guest rooms per night food amp beverage and function space

bull Simple price quotes and online contract bull No phone calls or negotiations necessary bull Instant confirmation bull 247 access to up-to-the-minute information bull View and manage reservation details for your attendees bull Book rooms directly for your guests

After you book take advantage of other tools designed to make your Small Group Event easy Create a Personalized Group Web Page where you can publish details above your meeting agenda Use Guest List Manager to view print or download your attendee list and review current room reservations For groups requiring more than 25 guestrooms please click here for an Online Request for Proposal Back to Resource Information EXHIBITS Please request the hotelrsquos Exhibit Resource Guide from your Event Services Manager Back to Resource Information FAX MACHINES Business Center or Front Desk will be able to assist with your fax needs Back to Resource Information FAX NUMBERS For Guests (727) 461-0610 CateringConvention Services office (727) 461-1768 Sales office (727) 446-1583 Reservations office (727) 446-2904 Back to Resource Information

34

FIRE CODES The following are a few general regulations that typically fall under local fire authoritiesrsquo specifications They should be considered when planning and coordinating space decorations etc in the ballrooms and meeting rooms as well as all other applicable laws codes and regulations Where exits are not immediately accessible from an open floor area safe and continuous passageways aisles or corridors shall be maintained leading directly to every exit and shall be so arranged as to provide convenient access for each occupant to at least two exits by separate ways of travel The aisle needs to be as wide as or wider than the exit to which they are leading There will not be any setup permitted in front of any exit doors Staggering of dining tables is not permitted All room sets must be in compliance with the local Fire Department regulations pertaining to occupancy load mandatory aisles and ceiling clearance fire exits Any event which has vehicle displays fog machines fueled cooking demonstrations laser exhibits (including tabletop) or extensive productions with staging and props must have a certified permit from the local Fire Marshall All associated fees for permits floor plan approval and stand-by fire watch are your responsibility and final approved copies must be received at least three days prior to the event Every required exit exit access or exit discharge shall be continuously maintained free of all obstructions or impediments to full instant use of fire or other emergency No furnishings decorations or other objects shall be placed so as to obstruct exits access thereto egress there from or visibility thereof Hangings or draperies shall not be placed over exit doors or otherwise located as to conceal or obscure any exit Mirrors shall not be placed on exit doors Mirrors shall not be placed in or adjacent to any exit in such a manner as to confuse the direction of the exit No open flame devices shall be used in any meeting rooms When necessary for ceremonial or religious purposes the fire marshal having jurisdiction may permit open flame lighting under such restrictions as are necessary to avoid danger of ignition of combustible materials or injury to occupants Any furnishings decorations and stage settings shall be fire retardant treated and must display certificate of proof Local fire authorities in advance of event set-up shall approve all extensive production plans Distance between tables must be equal to or greater than the required aisle width plus 19rdquo for chairs on one or 38rdquo for chairs on both sides It is ultimately the grouprsquos responsibility to ensure that your event complies with all applicable laws including but not limited to fire and safety codes rules and regulations

35

Please contact your CateringEvent Manager for detailed information regarding Fog Machines Lasers etc Back to Resource Information FITNESS CENTER Hilton Fitness by Precorreg offers the essentials for your workout cardio with personal TV screens and headphones free weights water courtesy towels and room to stretch Our Precorreg Fitness Center is located on the 3rd floor with access by room key Hours of Operation Open 24 hours ages 16 and older Back to Resource Information FLAGS Our Banquet Department currently has two United States flags and two Florida State flags in inventory If you require additional flags please discuss rental costs with your CateringEvent Manager Back to Resource Information FLORALFLORIST Please consult your CateringEvent Manager for assistance with a proposal for your special event or for a list of preferred florists Back to Resource Information FREIGHT ELEVATOR The Freight Elevator services the back service hall and ballroom areas form the second level stop Single Freight Elevator with interior dimensions of lt80rdquogtL x lt56rdquogtW x lt84rdquogtH Door measurement of lt42rdquogtW x lt84rdquogtH Back to Resource Information GIFT CERTIFICATES A gift certificate is a wonderful way to reward your attendees staff or sporting event winners Gift certificates are available for purchase through Executive Office and are designated for restaurants lounges and guest room charges Gift certificates are not honored at our retail shops however purchases may be made in certain retail shops and signed to the guest room A gift certificate can be used as a credit to the guest room account Please contact your CateringEvent Manager for further details Back to Resource Information

36

GIFT IDEAS httpwwwhiltontohomecom - The Hilton Serenity Collection httpwwwhiltoncorplogowarecomrep=hilton - Olympic Merchandise httpwwwwaldorfcollection-hotelsathomecomhomehtml - The Waldorf Collection Back to Resource Information GOLF COURSE INFORMATION These Four Golf Courses offers you the very best Scenic fairways rolling greens and beautiful sweeping views The courses are open to the public Transportation for your group can be arranged through your CateringEvent Manager in advance Golf Course Information Clearwater Country Club paulaccctampabayrrcom 525 N Betty Lane Clearwater FL 33755 (727) 446-224

Clearwater Country Club course originally designed by Herbert Strong in 1920 has weathered several redesigns At par 726010 yards from the white tees it remains a short course of average difficulty However the greens are small and the fairways are plagued by sand traps and there is occasional water Only one of the par 5s tops 500 yards The par-4s with one exception are under 400 yards long from the blue tees (6231 yards) The par-3s are varied from long to short This is a semi-private golf course Only soft spikes are allowed The Belleview Biltmore Golf Club belleviewbiltmorecomgolf 1501 Indian Rocks Road Belleair FL 33756-1465 (727) 581-5498 Features 18 championship holes of championship golf Extensively restored to the classic Ross design the course has a reputation for its challenging but also forgiving design For your convenience the Belleview Biltmore Pro Shop carries a complete selection of golf accessories and apparel club and shoe rentals are available to meet the golf attire and shoe requirements Our Golf Professional is happy to assist you with the planning of your groups golfing events The Belleview Biltmore Golf Academy As one of Floridas best playing professionals Bill Shriver has played in four PGA Tour Events the Buy Com Tour and has been named the North Florida PGA Player of the Year in 1999 While directing golf schools in

37

Florida Bill has had the opportunity to compete against and coach professional golfers With the extensive teaching and playing experience of Shriver and McClanan Maser its a winning combination to the Belleview Biltmore Golf Academy The course opens at 700 am daily and tee-times are required Complimentary transportation every hour on the hour to our Golf and Beach Club Innisbrook Golf and Country Club 36750 US Highway 19 North Innisbrook FL 34684-1239 Tel (727) 942-2000

The newly renovated Innisbrook is simply one of Americarsquos most celebrated Florida golf resorts Not only do we consistently receive top accolades ndash including Golf Magazinersquos ldquoTop 100 You Can Playrdquo and Golf Digestrsquos ldquoTop 75 Golf Resorts in Americardquo ndash we also host an annual PGA Tour championship and the LPGA Legend Tourrsquos first major

Wersquore home to four outstanding layouts ndash all designed by the innovative and imaginative architect Lawrence Packard ndash including the top-rated Copperhead course which welcomes the worldrsquos finest players each March when the PGA TOUR visits Innisbrook for the Transitions Championship727) 942-2000

Back to Resource Information GRATUITIES Informally known as tipping in the United States tipping is voluntary Tips are supposed to be rewarded for services performed as well as a supplement to an employees income (gratitude) Recommendations for housekeeping - $100-200 per day Bellman - $100 per bag and discretionary for above and beyond services provided for you Disclosure all gratuities not outlined in the contract are discretionary Back to Resource Information GROUP RESERVATIONS IDENTIFICATION PROGRAM (GRIP) Manage room blocks proactively with automated cross-reference of group registration lists against hotel reservations Automates the process of all reservations booked within or around an associated

group block Reduces exposure to attrition Ability to monitor booking pace No charge ndash itrsquos FREE

Back to Resource Information GROUP CHECK-IN ARRIVALS AND DEPARTURES The Hilton Clearwater Beach has a specially designed group entrance to accommodate the needs of your group It has a porte-cochere and ample room for bus loading and unloading It is also conveniently located near the ballrooms and meeting rooms This

38

area may be reserved and set up for satellite check-in and convention registration depending on your arrival pattern All coach arrivals will be directed to the group entrance as the front entrance becomes easily congested and large movements can be more efficiently accommodated at the group entrance Your guests will be asked to remit credit or a cash deposit upon arrival for their incidental charges unless we have agreed to accept a letter of guarantee from your organization and it is on file at time of check-in If your guests are arriving via group transportation and an arrival manifest has been supplied we will be happy to have all of the rooms assigned in advance and key packets prepared If your guests will be arriving at scattered times throughout the day with no transportation arrangements made or arrival manifest we will assign rooms on a first-come first-serve basis Back to Resource Information GUEST LIST MANAGER An on-line tool provided by Hilton to group customers that allows them to manage their grouprsquos reservations on-line and provides on-line guest list information Back to Resource Information GUEST ROOMS The hotelrsquos current bedding breakdown is as follows 185 King 231 QueenDoubles Florida state law and local enforcement of national fire codes mandate that there is a maximum of four guests per room (adultschildren) Hilton is pleased to present ldquoThe Serenity Collectionrdquo todayrsquos premier bedding package including pillow top mattress and luxury linens Did you enjoy your nightrsquos sleep Visit wwwpacificcoastcom to order your own Serenity bed Back to Resource Information GUEST ROOM DELIVERIES Bell Services delivers non-food or packaged deliveries to the guest rooms The charge for deliveries is as follows under the door - $200 per envelope and deliveries inside the room - $300 for the first item amp $100 for each additional item Back to Resource Information

39

GUEST SERVICE HOTLINE Guests with specific needs or requests may pick up a house phone and dial extension ldquo55rdquo for the Hilton hotline Our banquet hotline is ldquo156rdquo for banquet needs or requests Hilton reservation hotline 1-800-753-3954 Dial ldquo0rdquo for any other requests and our hotel operator will direct you to the appropriate hotel contact Back to Resource Information HAIR SALON Sharmaines Salon amp Day Spa 483 Mandalay Avenue Suite 206 Clearwater Beach FL 33767 Phone (727) 447-2025 infosharmainescom Hours of Operation Mon 9-4 Tues 9-6 Wed Thu Fri 9-8 Sat 9-6 Sun 10-3

Salon South Beach 781 Bayway Boulevard Clearwater Beach FL 33767 Phone (727) 444-4551 Salonsouthbeachcom Hours of Operations Tues ndash Sat 9-5

Back to Resource Information HEAT HEAT (Hilton Environmental Analysis and Tracking) is our internal measurement system to collect analyze and track environmental and social performance at our property as well as our brands globally In so doing we are able to integrate sustainability as a core performance metric and drive economic and social returns Your CateringEvent Manager can share detailed information Back to Resource Information HOSPITALITY DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks can be located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next dayrsquos use Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information

40

HOTEL FACTSHISTORY The following is a fact sheet for the Hilton Clearwater Beach Location Clearwater Beach FL Address 400 Mandalay Avenue Telephone 727 461 3222 Facsimile 727-461-0610 Reservations 1-800-HILTONS Website Hiltonclearwaterbeachcom Managed By Hilton Corp Opened 1980 Renovated 2008 Back to Resource Information HOTEL MAP Attendees may receive a map in their key packet when they arrive at the hotel Your CateringEvent Manager can customize the map for your guests to state your group name and show locations and directions for your special functions at $200 each Back to Resource Information HOUSEKEEPING Daily housekeeping services which consists of general cleaning take place between 800 am and 600 pm Should one of your guests require special times of service requests may be made directly with Housekeeping or your CateringEvents Manager The suggested housekeeping gratuity is $100 per day Some groups may have the gratuity rate predetermined in the contract and billed to the master account Each guest room is provided with several special service amenities either at no charge or for a nominal fee These items include an iron and ironing board coffee makers hairdryers in-room safe bathshower amenities and extra pillows Additional bedding available for children cribs and roll-aways Please note there is a maximum of four persons (including children) allowed per room Turn-down services include Daily Exchanging of Linens and Towels amp Turning-down bedding Back to Resource Information IN CONJUNCTION WITH (ICWrsquoS) Any group hosting an In-Conjunction With Event is solely responsible for all charges and activities The hosting convention must authorize all arrangements for meeting space assignments food beverage etc Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space and separate billing are subject to credit approval

41

All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all ICWrsquos should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the Catering Department to set up food beverage and billing arrangements Back to Resource Information INDEMNIFICATION To the extent permitted by law you agree to protect indemnify defend and hold harmless the Hotel Hilton and the Owner and their respective employees and agents against all claims losses or damages to persons or property governmental charges or fines and costs (including reasonable attorneyrsquos fees) arising out of or connected with your function except those claims arising out of the sole negligence or willful misconduct of the hotel Back to Resource Information IN-ROOM DINING Our In-room Dining is open Sunday-Thursday 630 am-1100 pm Friday and Saturday 630 am-1200 am for breakfast lunch dinner snacks and beverage service We are happy to offer convenient doorknob ordering for breakfast service In-Room Dining can be reached at extension 148 in-house A variety of amenities are also available through room service Room service gratuity is 18 and is posted automatically on all checks There is also a delivery fee of $300 per order Back to Resource Information INTERPRETATIONTRANSLATION SERVICES International Technical Translators (727) 461-3437 1180 NE Cleveland St Clearwater FL Back to Resource Information INTERNET SERVICES The Hilton Clearwater Beach provides numerous Internet Services Ibahn is our Internet Service Provider for all guestsrsquo networks and will answer any questions concerning your system Back to Resource Information

42

KEY CARDS Please contact your CateringEvent Manager if you would like keys to any of your meeting office or hospitality rooms If you wish to have a lock changed there will be a $25000 charge per doorper room and you may be required to sign a hold harmless agreement (Customized) KEY CARDS Please contact your CateringEvent Manager if you would like custom keys for your group They are an excellent way to market your organization Back to Resource Information KEY HOTEL CONTACTS The Executive Managing Committee consists of the following people General Manager Bob Walters ext 104 Director of Food amp Beverage George Bentley ext 181 Director of Finance Tommy Lewis ext 121 Director of Rooms Mike Morris ext 195 Director of Engineering Todd Isbell ext 185 Director of Sales and Marketing Joanna Patterson ext 111 Back to Resource Information KOSHER We offer a variety of Kosher Meals to our guests These meals are prepared for us and are ldquoGlatt Kosherrdquo Please ask your CateringEvent Manager for kosher suggestions Back to Resource Information LAUNDRYVALET ndash SEE DRY CLEANING Hilton Clearwater Beach offers coin operated laundry area on the 3rd floor open 24 hours with key access Complete laundry services are also available by dialing extension 153 in-house Garments picked up prior to 900 am are returned to guests by 600 pm the same evening Garments picked up after 900 am will be returned the following day by 600 pm Please note that there is no service on the following Holidays Memorial Day July 4 Labor Day Thanksgiving Day Christmas Day and New Yearrsquos Day Back to Resource Information LIMOUSINE SERVICES Arrangements may be made to have a group VIP transported by our hotel limousine or town car or through an outside service Execucar at wwwexecucarcom is our preferred service and can be reached at 888-479-8545 Our valet department can also arrange limousine transfers and can be reached at ext 154 Super Shuttle can be arranged in advance for transportation back and forth from the airports

43

Juliersquos Limousine 17116 US 19 North Clearwater FL 33764 727-538-5113 Fax 727-538-5113 Julieslimocom

Execucar- Tampa Bay 11901 30th Court North Tampa Bay FL 33716 Tel 888-479-8545 wwwexecucar-tbcom

Back to Resource Information LINEN SELECTION A variety of table linens are available for your various functions If you desire specialty linen or would like quotes on theme-coordinated linens and chair covers please consult your CateringEvent Manager Linen colors White or Ivory Back to Resource Information LIQUOR LAWS The State of Florida has strict liquor laws that must be followed by the Hilton Clearwater Beach Because the hotel is only licensed-authorized to sell and serve alcoholic beverages that were purchased by the Hilton Clearwater Beach no group may bring in their own alcohol to be served in meeting rooms public areas and on our beach The legal drinking age in Florida is 21 Your CateringEvent Manager may provide a copy of some of the applicable State of Florida liquor laws upon request Back to Resource Information LOAD-INLOADOUT (PRODUCTION DEacuteCOR AND STAGING) Please refer to the Production Resource Guide Back to Resource Information LOADING DOCK THERE IS NO LOADING DOCK AT THE HOTEL Special arrangements must be made for all palletized or large shipments The loading area is located in the back drive The hours of operation are from 700 am-700 pm No deliveries or load-inload out between the hours of 700 pm and 600am Please refer to The Exhibit Resource guide for details Clearance to Service Elevator 42rdquoWx56rdquoDx84rdquoH Back to Resource Information

44

LOCAL INFORMATION Busch Gardens - 33 MI - E Captain Memos Pirate Cruise 2 MI SE City Center - 3 MI - E

Clearwater Marina - 02 MI - E Clearwater Marine Aquarium - 1 MI - E Phillies Spring Training - 8 MI - NE

Back to Resource Information LOST AND FOUND It is the policy of Hilton Hotels Corporation to make every effort to return any found property to its rightful owner All found property in the hotel will be recorded stored and disposed of whether it is found in a guestroom public space or any other area of your hotel We will make every attempt to determine the legitimate owner and return the found property If the owner cannot be determined within ninety days (or other time period specified by local law) the found property will be disposed of in accordance with the state law If no local or state law exists or these agencies decline involvement the property shall be returned to the finder This policy does not apply to minor items found on the property such as a toothbrush ladies hosiery cigarettes etc Back to Resource Information LUGGAGE STORAGE Based upon availability a banquetmeeting room may be set aside to store hand carry luggage for individuals leaving later in the day It is requested that the travel staff supervise these items as they will be stored at your own risk Back to Resource Information MANAGER ON DUTY (MOD) For your convenience a manager on duty is available 24 hours a day 7 days a week and can be accessed via the guest service hotline at extension 55 Back to Resource Information MAIL SERVICES Stamps are for sale with our Clearwater Provision Company and can offer basic mailshipping services If you have a large number of items that need to be mailed or require shipping materials we suggest our shipping and receiving department The Clearwater Provision Company Monday - Sunday 7am-9pm Dial - 177 They are located right off of the lobby Complete mail services amp materials

The United States Post Office The Marina 45 Causeway Blvd 727-449-0604 830am ndash 400pm M-F CLOSED Saturday and Sunday

Back to Resource Information

45

MASTER ACCOUNTS See Sales Agreement Back to Resource Information MEDICAL FACILITIESSERVICES Medical Services facilities nearby Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000 3 miles from Hotel Back to Resource Information MEETING ROOM CAPACITIES Please refer to Meeting Space diagram and chart on pages 4 5 amp 6 or consult your CateringEvent Manager Back to Resource Information MEETING ROOM DELIVERIES For small exhibits when a drayage company is not being used standard boxes or packages to and from the exhibit area will be delivered by the hotel bell staff for a charge of $300 itemper move Back to Resource Information MEETING ROOM RENTAL Please contact your Sales Manager or CateringEvents Manager for Meeting Room Rental details Back to Resource Information MEETING ROOM SET STANDARD Standard meeting rooms include the following items

bull Banquet or classroom tables and chairs bull Linens bull Pads and pens bull Ice water bull Lectern

Basic meeting room set up is complimentary Depending upon the extent of the setup requirements additional charges may be incurred Please contact your CateringEvent Manager for miscellaneouselectrical charge price sheets All meeting rooms are set non-smoking Back to Resource Information

46

MUSICMUSICIANS The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to secure the best local national and international talents Please contact your CateringEvent Manager for assistance in booking entertainment Clearwater Beach requests that outdoor entertainment begins no earlier than 1100am and ends no later than 1100pm Back to Resource Information NEWSPAPERSPUBLICATIONS Newspapers available in our Clearwater Provision Company store are USA Today St Pete Times Weekend St Pete Times They are delivered to the Clearwater Provision Company store at 700am daily The USA Today is delivered to guest rooms Monday-Friday Back to Resource Information OFFICE EQUIPMENTSUPPLIES The in-house Business Center is 24 hour self service area that offers 2 computer workstations fax machine and printer A complete range of services including rental of computer systems copier machines facsimile machines can be arranged with our in house AV company Secretarial support photocopying word processing services fax transmissions can be arranged through your catering and event managers Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested For large quick printing or copying jobs we recommend calling UPS Store

140 Island Way Clearwater FL 33767

Cross Streets Between Windward Psge and Dory Psge (727) 446-0660 Fax (727) 446-5586 Back to Resource Information OFF PREMISE CATERING Please contact your CateringEvents Manager for details Back to Resource Information

47

Please contact your CateringEvents Manager for details PACKAGE ROOM

Back to Resource Information PARKING The Hilton Clearwater Beach offers self-parking at $500 per day event parking at $300 We also offer valet parking at the rate of $1400 per day If you are planning a large movement or delivery of rental cars for a specific group event or activity please advise your CateringEvent Manager so that specific parking may be reserved Back to Resource Information PERSONALIZED GROUP WEB PAGE POG is a personalized web page for your attendees to book reservations directly online Available at all Hilton Family properties Customize with your program Customize with your logo No charge ndash itrsquos FREE

Back to Resource Information PETS (POLICY) Service animals are always welcome and must be accompanied Hilton Clearwater Beach does not allow pets on the premises however there are Pet Boarding Facilities in the area aVIP 1242 Cleveland Street Clearwater Florida (727) 446-6700 averyimportantpetcom

A Pets Place of Clearwater Inc 410 South Pegasus Ave Clearwater FL 33765 Phone 727-608-4629 apetsplaceofclwcom

Back to Resource Information PHOTOGRAPHY CVS is located within 1 block from the Hotel Services include film developing one hour developing and photo enlarging

467 Mandalay Ave Clearwater FL (727) 447-6429

Kimberley Photography LLC is a company that can also provide photography services for all occasions special events weddings and groups

Kimberley Photography LLC (727) 543-9723 Kimberlykimberly-Photographycom

Back to Resource Information

48

PIANOS The Hilton Clearwater Beach has 1 piano for use in the foyer Our piano can be provided in our meeting room however it is recommended that they be tuned prior to each use The tuning fee is $15000 and requires advance notice Please note that there is an additional labor fee if you request a piano to be placed on top of portable staging Our piano cannot be placed outside or on one of our covered decks If your group requires additional pianos or pianos in outdooralternate locations your CateringEvent Manager can rent them from an outside source Back to Resource Information POOLS

bull Two heated beachside pools and a Jacuzzi bull Lounge chairs provided at no charge bull Kids activities and crafts daily at poolside bull Free pool and beach towels for use during your stay bull Beach club shop with everything from sunscreen to ice cream to sun glasses bull Sand Bar amp Grill offering poolside food and beverages for lunch and dinner

weather permitting open daily 11 am to sunset Back to Resource Information PORTERAGE Porterage services can be arranged at $400 per person on arrival andor $400 per person on departure Arrivals bags will be tagged and delivered to rooms Departure services a letter will be issued informing persons on times for when luggage will be picked up Luggage is to be left just inside door Back to Resource Information POST-CONVENTION MEETING We encourage our customers to meet with our General Manager during or after the meeting to provide and review feedback Your Event Manager will coordinate a convenient time Back to Resource Information POST EVENT REPORT For meetings and conventions with more than 100 rooms on peak night your Event Manager will complete a Post Event Report This report details room pick-up and food and beverage revenues Back to Resource Information

49

POSTING OF EVENTS Event posting is placed daily on the tv monitors in your guest room as well as in the meeting space and lobby Back to Resource Information PRE-CONVENTION MEETING In order to introduce our clients to the key contacts of the hotel we would like to arrange a pre-convention meeting a day or two prior to your main group arrival Please advise your CateringEvent Manager as to who will attend from your organization and what a convenient time would be for this meeting (time ranges from 30 minutes to one hour) Please note that for smaller groups a smaller more personalized meeting may be set up involving key operational department heads Back to Resource Information PRINTING SERVICESFASTSIGNS of CLEARWATER Manager Mike Lucke 17948 US Hwy 19N Clearwater FL 33764 (P) 727-797-1177 (F) 727-799-9480 249fastsignscom

Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl (727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm Sunday 1200pm-600pm

Back to Resource Information PRODUCTION GUIDELINES Your Event Manager will provide you with the hotelrsquos Production Resource Guide Back to Resource Information PUBLIC TRANSPORTATION The Clearwater Jolley Trolley historic trolley service from Sand Key North and South Beach and the Island Estates every 30 minutes Hours of operation Sunday-Thursday 1000am-100pm Friday-Saturday 1000am-1100pm httpwwwclearwaterjolleytrolleycom Fare price passes and trolley maps can be obtained in our Provision Store located on the second floor All fare classifications are valid on the Jolley Trolley and PSTA system-wide network Passes are interchangeable between the two service providers Back to Resource Information

50

PYROTECHNICS Groups are strictly prohibited from engaging in any activity or activities on Hotel property or possessing or bringing any materials or items to the Hotel and the Hotel property which involve or contain or constitute directly or indirectly (i) any form or type of pyrotechnics fireworks flares flames or other flammable or explosive materials or items or (ii) any Hazardous Substances The term ldquoHazardous Substancesrdquo includes but is not limited to any and all substances (whether solid liquid or gas) (i) defined listed or otherwise classified as pollutants hazardous wastes or words of similar meaning or regulatory effect under any present or future Laws or (ii) that may have a negative impact on human health or the environment including but not limited to petroleum and petroleum products asbestos and asbestos-containing materials polychlorinated biphenyls lead radon radioactivity materials flammable and explosives Back to Resource Information RADIOSPAGERSNEXTELS We are willing to assist you in obtaining walkie-talkie radios andor Nextels for use during your program Please consult your CateringEvent Manager for assistance Back to Resource Information RECYCLING

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information REGISTRATION ASSISTANCE If additional staffing is needed for your activity or hospitality desk please consult with your CateringEvent Manager Registration attendants are easily scheduled with sufficient notice Back to Resource Information REGISTRATION DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks are located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next days use

51

Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information RESERVATIONS RAPID RESERVATIONS AUTOMATED PROCESSING INPUT AND DELIVERY SYSTEM Expedited reservation processing straight from your rooming list into our system Eliminates dual entry process Accurate and efficient reservations Supports 3rd Party Clearinghouses No charge ndash itrsquos FREE

Back to Resource Information RESTAURANTSLOUNGES There are a variety of Restaurants and Lounges within walking distance from the Hilton Clearwater Beach There are even more just a short distance away from Subway to Gourmet Clearwater Beach has it covered Please contact your EventCatering Manager for a detailed list Back to Resource Information RESTAURANT RESERVATIONS Reservations are strongly recommended for all restaurants in the hotel and in Clearwater Beach whether it is for a table of four or a dine-around for 250 Please contact our valetbell stand at 153154 Back to Resource Information RESTROOMS Public restrooms are located in the following areas Lobby Level ndash Adjacent to Reflections Restaurant Lobby Level ndash Meeting space foyer southeast corner of the Hotel Outdoor Ground Level ndash West end of hotel next to beach services desk Outdoor Ground Level- Extension to the Sandbar facilities poolside Back to Resource Information RESUMES Please contact your CateringEvents Manager Back to Resource Information

52

ROBES 2 light-weight cotton robes are provided in all Guest Rooms Additional robes are available upon request and for purchase Back to Resource Information ROPESSTANCHIONS Ropes and Stanchions bull Pairs of stanchions with connecting rope For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information SAFESSAFE DEPOSIT BOXES For your convenience all guest rooms have an in-room Safe located in the wardrobe closet Back to Resource Information SECURITY If required in our sole judgment in order to maintain adequate security measures in light of the size andor nature of your function you will provide at your expense security personnel supplied by a reputable licensed guard or security agency doing business in the city or county in which we are located which agency will be subject to our approval Such security personnel may not carry weapons Your catering and event managers can assist in locating security for hire Back to Resource Information SHIPPING AND RECEIVING Packages for functions may be delivered to the hotel up to three (3) days prior to the eventconvention Arrangements must be made through your CateringEvent Manager for storage Please note that the hotel storage facilities are extremely limited Please do not ship valuables We cannot be responsible for contents Please contact your CateringEvent Manager for pricing and storage arrangements When shipping materials to the hotel please include the following information on all packages to insure proper delivery and storage Conference Name Event Dates Client Guest Name

53

Hold for Arrival (arrival date) Attention ltyour cateringevent contactgt Hotel Name Address City State ZIP Phone Fax Number of packages in that shipment We also recommend that you have a packing slip both inside and outside of each package Guests will be responsible for the packing and return of all packages Receiving handling and shipping charges may apply No COD packages will be accepted The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC) Shipping from the Hilton The Hilton Clearwater Beach utilizes FedEx and US Postal Service for our shipping needs Please see your CateringEvents Manager for pick-up and delivery schedules A Freight-Forwarding Form should be obtained from your CateringEvent Manager and completely filled out for shipping Back to Resource Information SHOPPING There are many shops within walking distance from the Hilton Clearwater Beach Countryside Mall with more traditional stores and shopping is located 20 minutes away Please contact the Bell Stand for directions Back to Resource Information SIGNAGEBANNERS In order to maintain a quality image for all Hotel guests there are a few things we ask of you during your stay Only professionally printed signage is allowed in the meetingconvention areas These signs can be used with easels or in sign stands No handwritten signs or flipcharts are allowed outside the meeting rooms No banners can be hung along the walls of the Public Areas Banners may be hung from the skirting of the hospitality desks and at outdoor functions Hotel personnel must provide the labor to hang the signs at a fee of $45 - $75 each In addition nothing is to be placed over exit doors or located to conceal or obscure any exit Back to Resource Information

54

SITE INSPECTIONPRE-PLANNING Site Inspections can be coordinated with a Sales Manager or CateringEvents Manager Back to Resource Information SMOKING The Hilton Clearwater Beach is 100 smoke-free anywhere inside the hotel The Smokerrsquos Oasis is located on the Lobby Level outside of the South East Corner of the Hotel Back to Resource Information SOUND SYSTEM Some hotel meeting rooms and ballrooms have a basic sound system Please contact your CateringEvent Manager with questions There may be fees assessed for certain hookups as well as hourly labor charges Anchor systems or supplemental systems will be required for all outdoor locations Please make note of the hotelrsquos noise curfews No sound system functions can take place outdoors before 800 am and all outdoor evening functions must end no later than 1100 pm Back to Resource Information SPECIAL MEAL REQUESTS Please consult with your CateringEvent Manager for any special meal requests The Hilton Clearwater Beach Executive Chef is pleased to accommodate your requests to the best of his abilities Back to Resource Information SPORT Sustainable Property Operations Results Tracking SPORT is an integrated performance based system built into our HEAT system that looks at all of the key focus areas in terms of sustainability and operational best practices Your CateringEvent Manager can share detailed information Back to Resource Information STORAGE Storage for your advance boxes and convention supplies is quite limited at the Hilton Clearwater Beach If you are anticipating shipping a large volume of materials we suggest you consult your CateringEvent Manager as soon as possible to reserve a room or plan to utilize an area in your office or hospitality room set up Hotel cannot provide security If shipping valuables please make arrangements to hire and pay for outside security Back to Resource Information

55

SUITES Please refer to the Suites Section on Page 3 Back to Resource Information SUSTAINABILITY Mission Statement Hilton Worldwide will manage our business through a lens of sustainability to benefit this generation and those that follow Through action and innovation we will lead our industry in projects and programs that

bull Enhance the guest experience bull Engage our employees bull Improve operational efficiency bull Advance building design bull Strengthen our partnerships bull Serve our communities bull Protect our global environment bull Enrich our Family of Hotels

Back to Resource Information TAXES The current Florida State Tax is 7 The current Pinellas County Bed Tax is 5 All goods and services are subject to state tax including but not limited to food beverage labor and gratuities Back to Resource Information TAXICABS For the city of Clearwater Beach there are a total of taxi companies available to our guests The Hilton Clearwater Beach recommends Yellowcab at 727 799 2222 The standard rate for transfers from the Tampa International Airport to the Hilton Clearwater Beach is approximately $5000one way plus gratuity Back to Resource Information TELEPHONESTELECOMMUNICATIONS The following types of telephones are available for guests meeting and convention service and administrative staff Please advise your event and catering managers if you need the use of a phone for your program Dial ldquo9rdquo line

bull Used for in-house local and toll-free calls only Price is $5000++ per day

56

Dedicated Analog Phone Line The installation fee is $10000 plus tax plus price of all calls DID lines can be used for Long Distance minimal PC and fax can work as well DID Lines The following are enhancements that can be added to a DID Line Ibahn wireless connections $2500 per day or (20) connections at $22500 Hard wired connections $7500 per day Broadband Access ndash please contact your event service or catering manager Guest Room Calls Type of Call Instructions Rates Direct Dial-Bill to Room EMERGENCY 9+911 No Charge Room to Room No Charge Local 9+Number $100 connecting fee plus local rate 8008888xx toll free 9+1+Number $100 connecting fee plus local rate Long Distance 9+1+Number $100 connecting fee plus local rate ATampT Operator assisted International 9+011+CC+CC+Number $100 connecting fee plus ATampT Operator assisted rate (by country) Local Long Distance and International Calls will be billed to your account if the phone rings more than (7) times connect with voice message or the other person picks up Applicable Taxes will be added Rates subject to change You may obtain free rate information at any time by dialing 9+00 and ask the ATampT Operator for the rate of an Operator Assisted Call Hilton subscribes to ATampT Long Distance and Operator Services You have the right to reach other long distance carriers from the telephone and you may do so by dialing the access code provided by that carrier Voice Mail Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out To hear messages if the red light is flashing on your guest room telephone 1 Lift the receiver 2 Press MESSAGE key 3 Follow recorded instructions Should you require assistance while using Voice Mail simply press the ldquordquo key at any time

57

Video Teleconferencing We have video conferencing equipment - can be installed in all public space rooms Back to Resource Information TENTS Please contact your CateringEvent Manager regarding rental of small tents Large tents can be installed at the Hilton Clearwater Beach Tents are provided by US Tent US Tent Rental Inc 2006 72 nd Drive East Sarasota FL 34243 (941) 727-3311 ustentrentalcom Back to Resource Information THEME PARTIES The Hilton Clearwater Beach is proud to present a complete package of signature theme parties Please discuss themes with your CateringEvent Manager and ask for a copy of our latest and most popular menus and productions Back to Resource Information TOURSSIGHTSEEING Please contact your CateringEvents Manager for details on Tours and Sightseeing excursions in Clearwater Beach Back to Resource Information TUXEDOSFORMAL WEAR If you are anticipating a large delivery of tuxedos on site please advise your CateringEvent Manager in advance The following companies offer tuxedo rentals Menrsquos Warehouse 2719 Gulf to Bay Boulevard Clearwater FL 33759-4951 (727) 726-2262 menswearhousecom

Deolindas Tailoring amp Alterations 514 Park Street Clearwater FL 33756-5405 (727) 442-0045 deolindacom

Back to Resource Information

58

VOICE MAIL All guest rooms have a voice mail message service Group voice mails may be left however please note that this process is time consuming as each room number needs to be programmed individually Therefore labor fees may be assessed Please discuss any specific requests with your CateringEvent Manager Back to Resource Information WEATHER Depending on the season the weather at Clearwater Beach varies from a low of 50rsquo degrees to a high of 92 degrees Before visiting Clearwater Beach we recommend that guests check the local listings to determine the weather conditions Back to Resource Information WHEELCHAIRS If a guest requires a wheelchair we can arrange a rental for them at their own expense If a guest requests that we rent a wheelchair please note that we can coordinate the rental but will be unable to cover the expense The following companies have wheelchairs beach wheelchairs andor scooters for rent Fun Ride Rentals 400 Mandalay Ave Clearwater Beach FL 33767 (727) 519-3008 Hours of operation Monday ndash Saturday 1000am-Sunset Sunday 1100am-Sunset Back to Resource Information WIRED PAYMENT If you would like to have payment wired please notify your CateringEvent Manager and instructions will be faxed to you Back to Resource Information

59

WORSHIP SERVICES The following is a list of nearby locations Baptist Skycrest Baptist Church 125 N Belcher Road Clearwater FL 33765 (727) 791-7107 skycrestfamilyorg Catholic St Brendanrsquos Catholic Church 245 Dory Passage Clearwater Beach FL 33767 (727) 443-5485 stbrendancatholicorg

Christian Central Christian Church 1200 Keene Road South Clearwater Florida 33756 (727) 446-0988 clearwaterdisciplesorg

Jehovahrsquos Witness Jehovahs Witnesses Clearwater Congregation 1745 Weston Drive Clearwater FL 33755 (727) 442-9266 watchtowerorg Jewish Temple Bnai Israel 1685 South Belcher Road Clearwater FL 33764-6594 (727) 532-3829 templebnaiisraelclworg Lutheran St Paulrsquos Lutheran Church 407 South Saturn Avenue Clearwater FL 33755-6597 (727) 446-7718 stpaulsclearwaterorg

Methodist First United Methodist Church 411 Turner Street Clearwater FL 33756-5328 (727) 446-5955 fumc-clwcom Mormon Church of Jesus Christ of LDS 1740 North Highland Avenue Clearwater FL 33755-2104 (727) 446-9320 cofchristorg Pentecostal Bridge of Love Ministries 1329 North Highland Avenue Clearwater FL 33755-3416 (727) 445-9660

Protestant Holy Trinity Episcopal Church 3200 North McMullen Booth Road Clearwater FL 33761-2009 (727) 796-5514 holytrinityclworg

Back to Resource Information ZIP-OUT CHECKOUT With Zip Checkout your room folio is at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 150 to Checkout Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Back to Resource Information

60

FORMS

bull CREDIT CARD AUTHORIZATION

bull CREDIT APPLICATION

bull MISCELLANEOUS REQUEST FORM

bull PLANNING CHECKLIST

HILTON CLEARWATER BEACH

CREDIT CARD PAYMENT AUTHORIZATION FORM Please complete all areas below Incomplete requests may be rejected This form must be received at least 5 business days prior to the Check-In or by specified date in Event Contract to ensure acceptance of the credit card to be charged Do not send completed form by email FAX COMPLETED FORM TO [INSERT FAX ] ATTN ________________________________ HOTEL USE ONLY Date _____________________________ Guest Group Name Check-In Event Date Name of PersonGroup Making Reservation Phone Authorized Amount Approval Code Date CARDHOLDER - Please complete the following section and signdate below Cardholder Name as it Appears on Credit Card Cardholder Billing Address City State Zip Daytime Business Telephone Evening Telephone Credit Card Number Expiration Date Credit Card Type (Circle one) VisaMasterCard American Express Discover JCB Diners Club Credit Card Issuing Bank Name Bank Phone Number (from back of your credit card) I agree to cover the following categories of charges (Please circle) All Charges Room amp Tax Food amp Beverage Retail Recreation I agree to cover the above categories of charges up to a Maximum Amount of $ __________________ DIRECT BILL ACCOUNT PAYMENTS ONLY Name on InvoiceStatement _______ ______ Date on InvoiceStatement InvoiceStatement Number _________________________ ______________ Authorized Amount $_______________________ Note Charges for room and tax group deposits or direct bill account payments will be charged to your credit card immediately Any incidental charges circled above will be charged at the time of check-out Amount to be immediately charged to credit card for room and taxes or deposit $______________ Final Balance Billed to Credit Card (hotel use only) $_______________ By signing below you authorize the hotel to charge your credit card immediately for the amount indicated above up to the ldquoMaximum Amountrdquo indicated above You further acknowledge that if ldquoall chargesrdquo has been selected then all guestgroup related charges (less Deposit) will be charged to the above card number at the time of check-out or event conclusion Cardholder Signature Date

HOTEL NAME Hilton Clearwater Beach Resort SALES OFFICE (727) 298-1493 ADDRESS 400 Mandalay Avenue FAX (727) 461-1768

Clearwater Beach FL 33767 MAIN LINE (727) 461-3222

CREDIT APPLICATION Confidential Information

Name of Company Requesting Direct Billing

Address Telephone

City State CT Zip Dun amp Bradstreet Number Rating

Listed in Name of Group Name

Inclusive Booking Dates Group Contact Telephone

Address Fax

City Windsor State CT Zip DIRECT BILLING HAS BEEN REQUESTED AS INDICATED 1 Guest Room Accounts All charges for specified guests - provide list Room and tax only for specified guests - provide list 2 Catering All cateringbanquet charges 3 Miscellaneous Provide list BANK REFERENCES Bank Name Contact Full Address City State Zip Telephone Account ABA HOTEL REFERENCES (Most Recent History) Hotel Name Dates

Full Address Telephone City State Zip Hotel Name Dates

Full Address Telephone City State Zip AGREEMENT amp RELEASE I (We) agree if credit is extended to pay the amount due upon receipt of the first statement In accordance with the Privacy Act Freedom of Information Act the Fair Credit Reporting Act and any similar federal state or local statutory or common laws or regulations I (We) expressly authorize the above-named references any credit reporting agency any law enforcement agency (federalstatelocal) and any person or entity with knowledge of information relevant to this request for credit to release this information to the hotel (together with its owners partners parent subsidiaries and affiliates and their officers directors agents and employees ldquoHotelrdquo) and Hotel to request obtain and use such information as it sees fit I (We) hereby agree to release indemnify defend and hold harmless Hotel and any all other persons or entities including without limitation those providing information from any and all liability for losses claims injuries liabilities and damages of whatever kind or nature whether known or unknown including without limitation those based upon defamation invasion of privacy and rights of publicity and personality which may at any time arise or accrue to me (us) or my (our) heirs successors parents subsidiaries assigns officers directors employees agents or other persons or entities claiming by or through us on account of provision of such information or reliance on such information or on other information gathered pursuant thereto and hereto I (We) hereby authorize this Credit Application and release to be shown and delivered to such persons with a copy of this Credit Application and release to be as valid as the original

Authorized Signature _________________________________________________________ Date _______________________

DO NOT WRITE BELOW THIS LINE -- FOR OFFICE USE ONLY Estimated Amount of Charges -- To be Completed by Originator

Rooms $ Credit Approved By CateringBanquet $ Date Meeting Room Rental $ Credit Limit $ Other $ Credit Denied

Total $ Advance Deposit Required $ Deposit Received $ File Sales Rep M amp C Rep Catering Rep

(Always Attach Copy of Contract)

MISCELLANEOUS SERVICES REQUEST FORM

Return form to

INTERNET CONNECTIONS

Description Daily Price Quantity Description Start Date

End Date

Total Days Selected Subtotal

iBAHN Wireless Connection $2500 1 $000 iBAHN Environment (20 Connections) $25000 1 $000 iBAHN Hard Wired Connection $7500 1 $000

TOTAL INTERNET REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

PHONE LINES

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

Dial 9 Line $5000 1 $000 Dedicated Analog Phone Line $10000 1 $000

TOTAL PHONE LINE REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

BANNERS

Description Hanging Fee Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

8 Feet or Less $4500 1 $000 9 Fee or More $7500 1 $000

TOTAL BANNER REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

ELECTRICAL

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

60 Amp Power Drop $20000 1 $000 120 Amp Power Drop $30000 1 $000 220 Amp - 3 Phase Contact your CSM 1

(Smaller items such as extension cords and power strips will be billed through PSAV) TOTAL ELECTRICAL REQUEST

$000

(Total includes 21 Service Charge amp 7 Tax)

KEYS amp LOCKS

Description Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

4 Keys or Less Complimentary 1 $000 Additional Keys $500 1 $000 Lock Change $15000 1 $000

(Keys not returned will result in a $2500 per key charge) Total Key amp Lock Charges

$000

(Total includes 21 Service Charge amp 7 Tax)

PAYMENT INFORMATION Total Charges $000 Please charge total to my Master Account Guest Room Check (Must be received prior to event) Credit Card Ex Date Name as it Appears on the Card By my signature I certify that I am authorized to obligate myself or my company for the above expenses

SIGNATURE

Planning Checklist CHECKLIST BY DUE DATE Date Task

EM to provide POG Rapid and GLM instructions (At 1 year out or prior to registration opening)

EM to forward application for Credit (1 year out)

EM to send weekly pu reports starting 8 weeks prior to cut-off (Individual Call-In Only)

Client to return completed Credit application (6 months out)

EM to provide confirmation numbers to Client within 3 days of receiving rooming list

EM to send cut-off letter 1 week prior to cut-off (All Blocks)

EM to forward Hold Harmless Agreement to ClientVendors (45 days out) Client to provide Rooming List to EM (at cut-off)

Client to send FampB menus and Meeting Room Sets to EM (30 days out)

Client to return Hold Harmless and Proof of Insurance (20 days out)

EM to complete Resume and send to client for final approval (15 days out)

Client will communicate VIP Staff amp Sub-block needs (Date to be prior housing opening)

EM to confirm all space contracted (at time of turnover) Updated Program to Hotel by Client (Contracted date) EM to send menursquos to Client

EM to send BEOrsquos to Client for Review (within 5 business day of receiving)

Client to forward all Changes to EM (within 2 business day receiving BEOrsquos) Pre-Con amp Post-Con DatesTimes established

EM to confirmforward concessions to Client (compsairport transfersupgradesparking) (at cut-off)

EM to forward outstanding Resume questions to Client (30 to 20 days out) Client to return Resume items to EM (20 to 15 days out)

Client to approve Resume before distributed to Staff (14 to 11 days out)

EM to establish time for Master Account Review while On-Site (30 to days out) Client return signed letter prior to cut-off (All Blocks) Client to assign concessions (30 to 20 days out)

  • Hilton Clearwater Beach
  • Meeting amp Event Resource Guide
  • Hilton Clearwater Beach
  • 400 Mandalay Avenue
  • Clearwater Beach Florida 33767
  • Hiltoncom
  • Hiltonclearwaterbeachcom
    • Table of Contents
    • Guest Rooms
    • Suites
      • Clearwater Beach Club
        • RESOURCE INFORMATION
        • A
        • Advertising Opportunities
        • Affiliates
        • Airline Information
        • Amenities
        • Americans with Disabilities Act (ADA)
        • AudioVisual
        • Automated Teller Machines
        • B
        • Baby-Sitting Services
        • Balloons
        • Banks
        • Banquet Beverage Selection
        • Banquet Curfews
        • Banquet Equipment
        • Banquet Menu Selection
        • Banquet Terms and Conditions
        • Bell Services
        • Billing
        • Box Lunches
        • Business Center
        • BusBus Companies
        • C
        • Car Rental Agencies
        • Cash Paid Outs
        • Cash Paying Guests
        • Changing FacilitiesDay Use
        • Check Cashing Privileges
        • Check-In and Checkout
        • Coffee Maker
        • Concierge
        • Credit Cards
        • Credit Policy
        • Currency Exchange
        • D
        • Decorations
        • Destination Management Companies (DMC)
        • Deposits
        • Diagrams
        • Dietary Requirements
        • Doctors on Call
        • Drug Stores
        • Dry Cleaning
        • E
        • eEvents
        • Electrical
        • Elevators
        • Emergency Procedures
        • Entertainment
        • Environmental Commitment
        • Executive Meeting Packages
        • Exhibits
        • F
        • Fax Machines
        • Fax Numbers
        • Fire Codes
        • Fitness Center
        • Flags
        • FloralFlorist
        • Freight Elevator
        • G
        • Gift Certificates
        • Gift Ideas
        • Golf Course Information
        • Gratuities
        • Group Reservations Identification Program (GRIP)
        • Group Check-In Arrival and Departures
        • Guest List Manager
        • Guest Rooms
        • Guest Room Deliveries
        • Guest Service Hotline
        • H
        • Hair Salon
        • Heat
        • Hospitality Desks
        • Hotel FactsHistory
        • Hotel Map
        • Housekeeping
        • I
        • In Conjunction With (ICWrsquos)
        • Indemnification
        • In-Room Dining
        • InterpretationTranslation Services
        • Internet Services
        • J
        • K
        • Key Cards
        • Key Hotel Contacts
        • Kosher
        • L
        • LaundryValet
        • Limousine Services
        • Linen Selection
        • Liquor Laws
        • Load-InLoad Outs (Production Decor amp Staging)
        • Loading Dock
        • Local Information
        • Lost and Found
        • Luggage Storage
        • M
        • Manager on Duty (MOD)
        • Mail Services
        • Master Accounts
        • Medical FacilitiesServices
        • Meeting Room Capacities
        • Meeting Room Deliveries
        • Meeting Room Rental
        • Meeting Room Set Standard
        • MusicMusicians
        • N
        • NewspapersPublications
        • O
        • Office EquipmentSupplies
        • Off Premise Catering
        • P
        • Package Room
        • Parking
        • Personalized Group Web Page
        • Pets (policies)
        • Photography
        • Pianos
        • Pools
        • Post-Convention Meeting
        • Post Event Report
        • Posting of Events
        • Pre-Convention Meeting
        • Printing Services
        • Production Guidelines
        • Public Transportation
        • Pyrotechnics
        • Q
        • R
        • RadiosPagersNextels
        • Recycling
        • Registration Assistance
        • Registration Desks
        • Reservations (RAPID)
        • RestaurantsLounges
        • Restaurant Reservations
        • Restrooms
        • Resumes
        • Robes
        • RopesStanchions
        • S
        • SafesSafety Deposit Boxes
        • Security
        • Shipping and Receiving
        • Shopping
        • SignageBanners
        • Site InspectionPre-planning
        • Smoking
        • Sound System
        • Special Meal Requests
        • Storage
        • Suites
        • Sustainability
        • T
        • Taxes
        • Taxicabs
        • TelephonesTelecommunications
        • Tents
        • Theme Parties
        • ToursSightseeing
        • TuxedoFormalwear
        • U
        • V
        • Voice Mail
        • W
        • Weather
        • Wheelchairs
        • Wired Payment
        • Worship Services
        • X
        • Y
        • Z
        • Zip-Out Checkout
        • AFFILIATES
        • AIRLINE INFORMATION
        • AMENITIES
        • AMERICANS WITH DISABILITIES (ADA)
        • AUDIOVISUAL
        • AUTOMATED TELLER MACHINES
        • BABY-SITTING SERVICES
        • BALLOONS
        • BANKS
        • BANQUET BEVERAGE SELECTION
        • BANQUET EQUIPMENT
        • BANQUET MENU SELECTION
        • STANDARD BANQUET TERMS AND CONDITIONS
        • BELL SERVICES
        • BILLING
        • BOX LUNCHES
        • BUSINESS CENTER
          • Jolley Trolley Transportation
            • CAR RENTAL AGENCIES
            • CASH PAID OUTS
            • CASH PAYING GUESTS
            • CHANGING FACILITIESDAY USE
            • CHECK-IN AND CHECKOUT
              • Early Departure
              • Late Departure
              • Satellite Check-In
              • Zip Checkout
              • Kiosks
                • CONCIERGE
                • CREDIT CARDS
                • CREDIT POLICY
                • CURRENCY EXCHANGE
                  • Del Sol of Clearwater
                    • 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039
                      • DECORATIONS
                      • DESTINATION MANAGEMENT COMPANIES (DMC)
                      • DEPOSITS
                      • DIAGRAMS
                      • DIETARY REQUIREMENTS
                      • DIRECTIONS TO THE HOTEL
                      • DOCTORS ON CALL
                      • DRY-CLEANING ndash See LaundryValet
                      • ELECTRICAL
                      • ELEVATORS
                      • EMERGENCY PROCEDURES
                      • ENTERTAINMENT
                      • EXECUTIVE MEETING PACKAGES
                      • The Hilton Approach To Online Meeting Planning
                      • FAX MACHINES
                      • FAX NUMBERS
                      • FIRE CODES
                      • FITNESS CENTER
                      • FLAGS
                      • FLORALFLORIST
                      • FREIGHT ELEVATOR
                      • GIFT IDEAS
                      • GOLF COURSE INFORMATION
                        • Golf Course Information
                          • GRATUITIES
                          • Group Reservations Identification Program (GRIP)
                          • GROUP CHECK-IN ARRIVALS AND DEPARTURES
                          • GUEST ROOMS
                          • GUEST ROOM DELIVERIES
                          • GUEST SERVICE HOTLINE
                          • HAIR SALON
                          • HOSPITALITY DESKS
                          • HOTEL FACTSHISTORY
                          • HOTEL MAP
                          • HOUSEKEEPING
                          • IN CONJUNCTION WITH (ICWrsquos)
                          • IN-ROOM DINING
                          • INTERPRETATIONTRANSLATION SERVICES
                          • INTERNET SERVICES
                          • KEY CARDS
                            • (Customized) KEY CARDS
                              • KEY HOTEL CONTACTS
                              • KOSHER
                              • LAUNDRYVALET ndash See Dry Cleaning
                              • LIMOUSINE SERVICES
                              • LINEN SELECTION
                              • LIQUOR LAWS
                              • LOAD-INLOADOUT (Production Deacutecor and Staging)
                              • LOADING DOCK
                              • LOCAL INFORMATION
                              • LOST AND FOUND
                              • LUGGAGE STORAGE
                              • MANAGER ON DUTY (MOD)
                              • MAIL SERVICES
                              • MASTER ACCOUNTS
                              • MEDICAL FACILITIESSERVICES
                              • MEETING ROOM CAPACITIES
                              • MEETING ROOM DELIVERIES
                              • MEETING ROOM RENTAL
                              • MUSICMUSICIANS
                              • NEWSPAPERSPUBLICATIONS
                              • OFFICE EQUIPMENTSUPPLIES
                              • Please contact your CateringEvents Manager for details
                              • PARKING
                              • PERSONALized GROUP WEB PAGE
                              • PETS (Policy)
                              • PIANOS
                              • POST-CONVENTION MEETING
                              • POST EVENT REPORT
                              • POSTING OF EVENTS
                              • PRE-CONVENTION MEETING
                              • PRINTING SERVICES
                              • PRODUCTION GUIDELINES
                              • PUBLIC TRANSPORTATION
                              • PYROTECHNICS
                              • RADIOSPAGERSNEXTELS
                              • RECYCLING
                              • REGISTRATION ASSISTANCE
                              • REGISTRATION DESKS
                              • RESERVATIONS RAPID Reservations Automated Processing Input and Delivery System
                              • RESTAURANTSLOUNGES
                              • RESTAURANT RESERVATIONS
                              • RESTROOMS
                              • RESUMES
                              • ROPESSTANCHIONS
                              • SAFESSAFE DEPOSIT BOXES
                              • SECURITY
                              • SHIPPING AND RECEIVING
                                • Shipping from the Hilton
                                  • SHOPPING
                                  • SIGNAGEBANNERS
                                  • SITE INSPECTIONPRE-PLANNING
                                  • SMOKING
                                  • SOUND SYSTEM
                                  • SPECIAL MEAL REQUESTS
                                  • SPORT
                                  • STORAGE
                                  • SUITES
                                  • Sustainability
                                  • TAXES
                                  • TAXICABS
                                  • TELEPHONESTELECOMMUNICATIONS
                                    • Dial ldquo9rdquo line
                                    • Dedicated Analog Phone Line
                                    • DID Lines
                                      • Type of Call Instructions Rates
                                        • Video Teleconferencing
                                          • TENTS
                                          • THEME PARTIES
                                          • TOURSSIGHTSEEING
                                          • TUXEDOSFORMAL WEAR
                                          • VOICE MAIL
                                          • WEATHER
                                          • WHEELCHAIRS
                                          • WIRED PAYMENT
                                          • WORSHIP SERVICES
                                          • ZIP-OUT CHECKOUT
                                          • Hilton Clearwater Beach
                                          • Credit Card Payment Authorization Form
Page 20: Hilton Clearwater Beach Meeting & Event Resource Guide

20

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left Super Shuttle provides door-to-door airport shuttle transportation throughout the United States wwwsupershuttlecom AMENITIES The Room Service department is happy to service your group gift and amenity needs You may choose from the list of amenities below or advise your CateringEvent Manager of your specific preferences or budgeting guidelines All amenity pricing excludes state sales tax gratuity and delivery fee Room service gratuity is currently 18 For a standard delivery the fee is $300 Back to Resource Information AMERICANS WITH DISABILITIES (ADA) The Hotel represents that the Hotel facilities being rented or reserved by you including guest rooms common areas and transportation services are and will be in substantial compliance with applicable public accommodation obligations under the Americans with Disabilities Act You agree that one week in advance of your event you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space You agree that you will be responsible for the procurement and payment of all charges for any and all auxiliary aids We will upon your request furnish you with the names of businesses you can contact to obtain these aids You also agree to be responsible for compliance with the ADA in the set up and conduct of meetings for your event Back to Resource Information AUDIOVISUAL We have chosen Presentation Services as our Event Technologies provider They share our dedication to customer service and have the technical expertise to meet your audio visual needs They may be reached at 727-446-7741 Back to Resource Information AUTOMATED TELLER MACHINES There is an ATM conveniently located on the lobby level by the Executive Meeting Room There is also an ATM located right across the street at the Suntrust Bank Back to Resource Information

21

BABY-SITTING SERVICES The following childcare companies are licensed bonded insured and CPR trained Parents should arrange directly with the company selected None of the babysitting agencies are affiliated with the hotel and as such the hotel is not responsible for the services rendered by these agencies The fees for babysitting services vary by vendor and holiday rates may also apply Direct payment is required to the vendor No room charges or master billing for babysitting services is permitted Nannies who care wwwnannieswhocarecom 1-866-931-1333 Back to Resource Information BALLOONS There is a $2500 clean up fee for the use of helium balloons We do not allow helium balloons outside on our deck due to environmental concerns All helium tanks must be in an approved safety stand or cart There must be prior written approval for the use of all displays andor decorations proposed by guest Please see the Banquet Event Order (BEO) for other specific contractual information Back to Resource Information BANKS Southtrust Bank 130 Island Way Clearwater Beach FL (727) 441-8467 Southtrustcom Mon-Thurs 9am ndash 4pm

Fifth Third Bank 100 Island Way Clearwater FL (727) 449-1311 53com Mon-Fri 9am - 5pm

Bank of America 122 Island Way Clearwater FL (727) 447-3928 Bankofamericacom Mon-Thurs 9am ndash 4pm

Friday 9am ndash 6pm Friday 9am ndash 6pm SunTrust 423 Mandalay Avenue Clearwater FL 33767 727-447-0058 Suntrustcom Mon-Thurs 9am ndash 4pm Friday 9am ndash 6pm Back to Resource Information BANQUET BEVERAGE SELECTION The Hilton Clearwater Beach offers a choice of standard and premium beverages on banquet bars The following is a list of beverages currently offered by our beverage department for banquets As the availability of some of the items vary this list may or may not be complete and is subject to change Specialty items are available upon request

22

All banquet bars serve wines by the glass domestic and imported beers soft drinks juices mineral water and non-alcoholic beers and wines Blended drinks and champagne by the glass are available upon request Back to Resource Information BANQUET CURFEWS There is an outdoor function curfew of 1100 pm In accordance with State of Florida liquor laws all alcoholic beverage sales will begin at 1100am and conclude at 200am Back to Resource Information BANQUET EQUIPMENT Items in our banquet inventory are for your use at no additional charge Any equipment requested not in inventory which have associated costs will be passed on to your group For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information BANQUET MENU SELECTION We request that banquet menus room arrangements and other details pertinent to your convention be submitted to your CateringEvent Manager 30 days prior to your conference date We are happy to custom design menu proposals for your group and assist in selecting the proper menu items and program arrangements to ensure a successful event Specialty and theme parties may be designed to meet your particular needs Special meal requests can be accommodated Please advise your CateringEvent Manager in advance with any special dietary requirements Back to Resource Information

23

STANDARD BANQUET TERMS AND CONDITIONS 1 ASSIGNMENTCONFIRMATION OF FUNCTION SPACE The function space assigned indicates the space is tentatively being held and will be held on a definite basis upon signing of the Event Order (ldquoEOrdquo) The terms and conditions of any group sales or catering sales agreement previously signed regarding this event remain in force and the EO is intended to provide specific functionevent information in support of the original agreement If for any reason the function space reserved is not available for your event you agree that we may substitute space of appropriate size and comparable quality for your event If you plan to print or publish the assigned space please contact us first to confirm the room assignment 2 GUARANTEE OF ANTICIPATED REVENUE At least 72 hours (3 business days) before your event you must inform us in writing of the exact number of people who will attend your event The arrangements set forth on the reserve side of your EO will serve as the final arrangements for your event The services products fees etc as noted will be provided at the time of your event and you will be charged based on the event guarantee that you give us or the number of people indicated at the time you signed the sales agreement or the EO whichever is greater We will not undertake to serve more than 3 more than this guaranteed minimum 3 LABOR CHARGE If the guaranteed number for your event is less than 25 persons we will add a $7500 labor charge to your account This will be used to cover our costs of the event and will not be distributed as a service charge or gratuity to our employees working at your event 4 OVERTIME You agree to begin your event promptly at the scheduled start time and agree to have your guests invitees and other persons vacate the designated event space at the end time indicated on the final EO You further agree to reimburse us for any overtime wage payments or other expense incurred by us because of your failure to comply with these regulations 5 GRATUITY amp SERVICE CHARGE 21 of the food and beverage total plus applicable state or local tax will be added to your account as a gratuity and fully distributed to servers and where applicable bussers andor bartenders assigned to the Event 6 PRICE INCREASES There may be increases in prices due to unforeseen changes in market conditions at the time of your event We will communicate these increases to you in advance We will require written confirmation that you agree to pay these increased prices Alternatively we at our option may in such event make reasonable substitutions in menus and you agree to accept such substitutions 7 SET UP CHARGES Should extensive meeting room set-ups or elaborate staging be required there will be a set-up charge to cover Hotel costs and additional labor If equipment is necessary that exceeds Hotelrsquos inventory then you agree to pay for the cost of renting this additional equipment You agree to indemnify us for any damage caused to any Hotel property as a result of drayage related to your event whether caused by you your agents employees or contractors

24

8 OUTSIDE FOOD AND BEVERAGE Due to state law you may not bring into the Hotel alcoholic beverages You must obtain prior approval from us before you bring in any food or non-alcoholic beverages from outside sources A Hold Harmless Agreement and Liability Insurance are required if food or beverage products not purchased and served by Hotel staff are brought in for consumption by your guests Service fees will apply to any outside food or beverage served in our function space regardless if Hotel labor is required 9 AUXILIARY AIDS The Hotel represents and you acknowledge that the Hotel facilities being rented for you including guest rooms common areas and transportation services will be in compliance with our public accommodation requirements under the Americans with Disabilities Act You agree that you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space at least two weeks prior to your event You agree to pay all charges associated with the provision of such aids by the Hotel 10 PROMOTIONAL CONSIDERATIONS We have the right to review and approve any advertisements or promotional materials in connection with your function which specifically reference the Hilton name or logo Hilton does not offer or accept any terms or conditions which provide commissions rebates HHonors points or other forms of compensation related to revenue for food beverage room or equipment rental 11 CANCELLATION You may cancel this Agreement only upon giving written notice to us The parties agree and understand that in the event of a cancellation our actual damages would be difficult to determine Therefore you agree to pay the liquidated damages outlined in your sales agreement if any or the guarantee amount as set forth in paragraph 2 whichever is greater As products and services must be purchased and scheduled in advance notification seven (7) business days or less before the event will require all charges (including labor and service fees rentals and applicable taxes) for the final guarantee or contracted number of guests will be charged Additional damages may be owed for cancellation of your sleeping room contract 12 CONDUCT OF EVENT Group agrees to comply with all applicable federal state and local laws including health and safety codes and federal anti-terrorism laws and regulations including compliance with the provisions of 29 CFR part 470 and our rules copies of which are available from the hotelrsquos sales department Group agrees to cooperate with Hotel and any relevant governmental authority to ensure compliance with such laws You assume full responsibility for the conduct of all persons in attendance at your event and for any damage done to any part of our premises during the time of your event Should you require any rigging services for this event all such services must be arranged through the in-house AV provider or the Hotel and you will be responsible for all costs associated therewith Back to Resource Information

25

BELL SERVICES Our bell services department is responsible for the movement of your luggage and the delivery of all non-food and beverage amenities and golf bag handlingstorage Porterage charges will be set forth in your contract The current rate is $400 per person plus state tax and is subject to change Departure notices and bag pulls should be coordinated with your CateringEvent Manager Back to Resource Information BILLING Should you require a master account for billing purposes please complete and return our credit application Upon approval master accounts will be assigned per your instructions Please be sure to advise your CateringEvent Manager in advance for any specific instructions on how you would like your bill organized We recommend on-site daily review with the Group Billing Coordinator Back to Resource Information Back to Resource Information BOX LUNCHES Box lunches are available through the banquet department We can help you create your own customized lunch If you wish to order box lunches for your group your CateringEvent Manager will arrange the order for you and provide delivery to your specified location on the property Back to Resource Information BUSINESS CENTER Whatever your business needs are they can all be accommodated through our in-house Business Center Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested In order to address your specific grouprsquos needs please refer to the Business Center or discuss them with your CateringEvent Manager Whether you require a fully operational office setup on property or various limited services the Business Center is designed with everyonersquos needs in mind Business hours are 24 hours

26

For large quick printing or copying jobs we recommend calling Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl(727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm

Kinkos Copies Fedexcom 23250 US 19 North Clearwater FL (727) 726-5888 Monday-Sunday 24 hour operation

Sunday 1200pm-600pm Fastsigns 17948 US 19 North Clearwater FL (727)-797-1177 249fastsignscom Monday-Saturday 830am-530pm Back to Resource Information BUSBUS COMPANIES Martz First Class Coach 4783 37th Street North St Petersburg FL 33714 800-282-8020 or 727-526-9086 Fax 727-522-5548

Jolley Trolley Transportation wwwthejolleytrolleycom 483 Mandalay Avenue Clearwater (727) 445-1200

Back to Resource Information CAR RENTAL AGENCIES Following are the three Hilton Clearwater Beach preferred companies their locations and contact numbers Hertz Rent-A-Car 800-654-3011 Local phone number 727-517-2665 Locations 1201 Gulf Blvd Clearwater Beach FL Hours Mon-Fri 900 am-500 pm Sat 900 am-100 pm Sun CLOSED

Avis Rent-A-Car 800-321-3712 Local phone number 727-442-4119 Locations 801 Cleveland Street Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-300 pm Sun 900 am-100 pm

Budget Rent-A-Car 800-527-0700 Local phone number 727-669-3773 Locations 28880 US 19N Clearwater FL Hours Mon-Fri 800 am-600 pm Sat 800 am-400 pm Sun 900 am-100 pm

Enterprise Rent-A-Car 800-261-7331 Local phone number 727-446-1125 Locations 1200 Court Street Clearwater FL Hours Mon-Fri 730 am-6 pm Sat 900 am-1200 pm Sun Closed

Back to Resource Information CASH PAID OUTS Please contact your CateringEvent manager for specific cash paid out information Back to Resource Information CASH PAYING GUESTS In the event a hotel guest does not have a major credit card to secure hisher room the Hilton Clearwater Beach will require full payment in advance for room and tax charges In addition there will be a $7500 per day refundable deposit for incidental charges If the guest does not wish to establish credit for incidental charges the guest room phone will be restricted to room-to-room calls All room folio charges from the Food and Beverage outlets and movie charges will also be restricted Back to Resource Information CHANGING FACILITIESDAY USE Please contact your CateringEvent Manager regarding our changing facility located on the third floor This facility includes 1 Full Bathroom furnished with towels and toiletries and a changing area There may be a half-day rate charged The hours of guest room availability for day use will depend on occupancy of the hotel Back to Resource Information CHECK CASHING PRIVILEGES Gold and Diamond member guests may cash checks up to $5000 at the Front Office The check must be imprinted with the guestrsquos name and address and made out to Hilton Clearwater Beach Identification may be required Back to Resource Information CHECK-IN AND CHECKOUT Hotel check-in is 400 pm and check-out is 1100 am (All guests arriving before 400pm will be accommodated as rooms become available Our Guest Service Department can arrange to check luggage for those guests arriving early when rooms are not available and for guests attending functions on departure day)

28

Early Departure Your guests will have the opportunity to confirm their departure date at check-in Once this departure date has been confirmed there will be an early departure fee assessed in the event the guest departs prior to their confirmed departure date Late Departure Late checkouts are available upon request and subject to availability Please contact the Front Desk directly to discuss availability and associated fees Satellite Check-In Satellite check-in is available The following conditions must be met in order to be eligible for consideration arrival manifest provided 14 days in advance of major arrival The success of a satellite check-in is very dependant on the hotels occupancy the evening before and flow of your arrival manifest Your CateringEvent Manager will be able to discuss these issues in more detail to determine if this is the correct solution for your arrival Zip Checkout With zip checkout your room folio is provided at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 50 to check-out Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Kiosks The Hilton Clearwater Beach offers Kiosk check-in and checkout as a convenience to our guests Our kiosks are user friendly and accept credit or HHonors cards Guests are able to retrieve room keys at check-in and a printed folio at checkout Back to Resource Information COFFEE MAKER All of our guest rooms provide coffeemaker with free gourmet coffee and tea Back to Resource Information CONCIERGE Our knowledgeable ConciergeBell Staff takes pride in meeting guestrsquos needs Please contact the Concierge for assistance with transportation activities restaurants or additional special needs The ConciergeBell Staff are located on the Ground Level daily from 600 am to 1100 pm After hours please contact the Front Desk Back to Resource Information CREDIT CARDS The Hilton Clearwater Beach accepts most major credit cards including American Express Discover Visa Master Card amp Diners Club Back to Resource Information

29

CREDIT POLICY Unless you have established credit in advance with us you will pay the entire contract price in cash or by certified check at least three business days prior to your function or by personal bank check two weeks prior to your function If you would like to establish credit please contact your CateringEvent Manager Back to Resource Information CURRENCY EXCHANGE Del Sol of Clearwater 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039 Back to Resource Information DECORATIONS Please contact your CateringEvent Manager for a description of items available as well as complete party package menus We are happy to suggest ideas on novel favors souvenir menus printed programs creative ice carvings theme food presentations and room accent decor and specialty linens We are not responsible for any loss or damage to property belonging to you or your attendees and do not maintain insurance covering it All displays andor decorations will be subject to our written approval and we reserve the right to contract and charge for hotel staff to provide the labor for any installations or removals of such Back to Resource Information DESTINATION MANAGEMENT COMPANIES (DMC) Preferred vendors that have successfully worked with the hotel are listed below for your reference

(813) 600-5763 office (813) 315-6379 fax 4302 Henderson Boulevard Suite 107 Tampa FL 33629 wwweventionsflcom

Destination Tampa Bay 651 Channelside Drive Suite 207 Cruise Terminal 2 (1st Floor Lobby) Tampa FL 33602 Phone 813-514-0770 Fax 813-514-0773

Back to Resource Information

30

DEPOSITS Required group Cash Deposits are outlined in your sales contract Cash Deposits may be made at anytime throughout your stay and placed to your master account balance Full pre-payment of room and tax is required for guests not wishing to utilize a credit card upon check-in Back to Resource Information DIAGRAMS Diagrams are available on our website or contact your CateringEvent Manager Back to Resource Information DIETARY REQUIREMENTS Our Chef will provide meals for your attendees with special dietary requirements Please advise your CateringEvent Manager if a special meal is required Back to Resource Information DIRECTIONS TO THE HOTEL

From The North Take I-75 South to 275 South Exit onto Highway 60 West toward Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The South Take I-275 North to Roosevelt Blvd West to Bayside Bridge turning right (going North) Turn left on Highway 60 Gulf to Bay At the roundabout exit right on to Mandalay Avenue The hotel is on the left From The East Take I-4 West to I-275 South to Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From Tampa International Airport From terminal follow signs to Clearwater Highway 60 Take left exit onto Highway 60 West toward Clearwater Beach At the roundabout exit turn right onto Mandalay Avenue The hotel is on the left

From St Petersburg Clearwater Airport Start out going West on Roosevelt Boulevard to the Bayside Bridge and turn right (going North) to Hwy 60 West towards Clearwater Beach At the roundabout exit right on to Mandalay Avenue The hotel is on the left

Back to Resource Information DOCTORS ON CALL Please contact Guest Service for a list of Doctors on Call by dialing extension 153 Back to Resource Information

31

DRUG STORES CVS Pharmacy 467 Mandalay Ave Clearwater Beach FL Tel 727-447-6429

Walgreens 660 S Gulfview Blvd Clearwater Beach FL 33767 (727) 443-2393

Back to Resource Information DRY-CLEANING ndash SEE LAUNDRYVALET Laundry services are available by dialing extension 153 Monday thru Saturday garments picked up prior to 900 am are returned to guests by 600 pm the same evening Closed Sundays amp Holidays Back to Resource Information eEVENTS Hilton Familyrsquos online booking channel for small groups and meetings Back to Resource Information ELECTRICAL The Engineering Department provides assistance with all your mechanical and electrical needs Please contact your CateringEvent Manager if you require an electrical services request form to secure additional power andor labor services All requests for power requirements are to be communicated to your CateringEvent Manager A complete production package is also available through your CateringConvention Services Manager Please see forms for pricing and ordering Back to Resource Information ELEVATORS The hotel has 5 guest elevators located in 3 areas the main entrance and lobby area and 2 elevators in banquet foyer area All elevators access the 9 floors of the hotel Back to Resource Information EMERGENCY PROCEDURES The Hilton Clearwater Beach is fully prepared to handle different types of situations to assist our guests The following is information on our emergency procedures bull The hotel internal emergency number is 0 or 911

bull The hotel has an emergency response team 24 hours a day In the event of an emergency calling the emergency number 0 will initiate the appropriate response

bull Paramedics Fire Department and the Police Department are all located approximately 3 to 5 minutes from the hotel

32

bull Our Security Department as well as a small number of other employees are trained in CPR and First Aid

bull Emergency evacuation routes and procedures are located on the inside of all guest room doors

Nearest Emergency Room Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Nearest Hospital Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000

Back to Resource Information

ENTERTAINMENT The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to assure satisfaction and secure the best local national and international talents The city requests that outdoor entertainment begin no earlier than 1000 am and end no later than 1100 pm Please contact your CateringEvent Manager for assistance in booking entertainment Back to Resource Information ENVIRONMENTAL COMMITMENT At Hilton Hotels Corporation protecting the Environment is a top priority Responsible environmental activity is good for both our business and the community Hilton has developed a comprehensive company-wide policy to promote business practices that help preserve the environment We provide guidelines for all of our facilities and our goals are to ldquoReduce ndash Reuse ndash Recyclerdquo as much as we can Help us to preserve the remarkable habitats and beautiful beaches that surround the Hilton Clearwater Beach The hotel is committed to safeguarding our environment through consistent water conservation energy efficiency waste reduction and clean air practices We invite you to join in our Be Green initiative and experience the many ways in which we are giving back to our planet including

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information

33

EXECUTIVE MEETING PACKAGES THE HILTON APPROACH TO ONLINE MEETING PLANNING Let the Hilton Clearwater Beach whisk you and your guests away to the shores of the Gulf of Mexico and allow the typical hassles of event planning melt away Enjoy a quick easy hassle-free experience when you take advantage of our new e-Events service and plan your entire meeting from one easy-to-use website A simple click of the mouse will allow you to book blocks of 5 to 25 rooms take care of food and beverage services reserve av equipment or choose a venue Once reserved rooms may be paid for separately by each group member or by one person This online tool is just one of the many ways the Hilton Clearwater Beach Resort will ensure success for your Small Group Event Book now with e-Events and allow the typical corporate settings to yield to swaying palms brilliant white sand and warm ocean breezes

bull One-stop shopping for 5 - 25 guest rooms per night food amp beverage and function space

bull Simple price quotes and online contract bull No phone calls or negotiations necessary bull Instant confirmation bull 247 access to up-to-the-minute information bull View and manage reservation details for your attendees bull Book rooms directly for your guests

After you book take advantage of other tools designed to make your Small Group Event easy Create a Personalized Group Web Page where you can publish details above your meeting agenda Use Guest List Manager to view print or download your attendee list and review current room reservations For groups requiring more than 25 guestrooms please click here for an Online Request for Proposal Back to Resource Information EXHIBITS Please request the hotelrsquos Exhibit Resource Guide from your Event Services Manager Back to Resource Information FAX MACHINES Business Center or Front Desk will be able to assist with your fax needs Back to Resource Information FAX NUMBERS For Guests (727) 461-0610 CateringConvention Services office (727) 461-1768 Sales office (727) 446-1583 Reservations office (727) 446-2904 Back to Resource Information

34

FIRE CODES The following are a few general regulations that typically fall under local fire authoritiesrsquo specifications They should be considered when planning and coordinating space decorations etc in the ballrooms and meeting rooms as well as all other applicable laws codes and regulations Where exits are not immediately accessible from an open floor area safe and continuous passageways aisles or corridors shall be maintained leading directly to every exit and shall be so arranged as to provide convenient access for each occupant to at least two exits by separate ways of travel The aisle needs to be as wide as or wider than the exit to which they are leading There will not be any setup permitted in front of any exit doors Staggering of dining tables is not permitted All room sets must be in compliance with the local Fire Department regulations pertaining to occupancy load mandatory aisles and ceiling clearance fire exits Any event which has vehicle displays fog machines fueled cooking demonstrations laser exhibits (including tabletop) or extensive productions with staging and props must have a certified permit from the local Fire Marshall All associated fees for permits floor plan approval and stand-by fire watch are your responsibility and final approved copies must be received at least three days prior to the event Every required exit exit access or exit discharge shall be continuously maintained free of all obstructions or impediments to full instant use of fire or other emergency No furnishings decorations or other objects shall be placed so as to obstruct exits access thereto egress there from or visibility thereof Hangings or draperies shall not be placed over exit doors or otherwise located as to conceal or obscure any exit Mirrors shall not be placed on exit doors Mirrors shall not be placed in or adjacent to any exit in such a manner as to confuse the direction of the exit No open flame devices shall be used in any meeting rooms When necessary for ceremonial or religious purposes the fire marshal having jurisdiction may permit open flame lighting under such restrictions as are necessary to avoid danger of ignition of combustible materials or injury to occupants Any furnishings decorations and stage settings shall be fire retardant treated and must display certificate of proof Local fire authorities in advance of event set-up shall approve all extensive production plans Distance between tables must be equal to or greater than the required aisle width plus 19rdquo for chairs on one or 38rdquo for chairs on both sides It is ultimately the grouprsquos responsibility to ensure that your event complies with all applicable laws including but not limited to fire and safety codes rules and regulations

35

Please contact your CateringEvent Manager for detailed information regarding Fog Machines Lasers etc Back to Resource Information FITNESS CENTER Hilton Fitness by Precorreg offers the essentials for your workout cardio with personal TV screens and headphones free weights water courtesy towels and room to stretch Our Precorreg Fitness Center is located on the 3rd floor with access by room key Hours of Operation Open 24 hours ages 16 and older Back to Resource Information FLAGS Our Banquet Department currently has two United States flags and two Florida State flags in inventory If you require additional flags please discuss rental costs with your CateringEvent Manager Back to Resource Information FLORALFLORIST Please consult your CateringEvent Manager for assistance with a proposal for your special event or for a list of preferred florists Back to Resource Information FREIGHT ELEVATOR The Freight Elevator services the back service hall and ballroom areas form the second level stop Single Freight Elevator with interior dimensions of lt80rdquogtL x lt56rdquogtW x lt84rdquogtH Door measurement of lt42rdquogtW x lt84rdquogtH Back to Resource Information GIFT CERTIFICATES A gift certificate is a wonderful way to reward your attendees staff or sporting event winners Gift certificates are available for purchase through Executive Office and are designated for restaurants lounges and guest room charges Gift certificates are not honored at our retail shops however purchases may be made in certain retail shops and signed to the guest room A gift certificate can be used as a credit to the guest room account Please contact your CateringEvent Manager for further details Back to Resource Information

36

GIFT IDEAS httpwwwhiltontohomecom - The Hilton Serenity Collection httpwwwhiltoncorplogowarecomrep=hilton - Olympic Merchandise httpwwwwaldorfcollection-hotelsathomecomhomehtml - The Waldorf Collection Back to Resource Information GOLF COURSE INFORMATION These Four Golf Courses offers you the very best Scenic fairways rolling greens and beautiful sweeping views The courses are open to the public Transportation for your group can be arranged through your CateringEvent Manager in advance Golf Course Information Clearwater Country Club paulaccctampabayrrcom 525 N Betty Lane Clearwater FL 33755 (727) 446-224

Clearwater Country Club course originally designed by Herbert Strong in 1920 has weathered several redesigns At par 726010 yards from the white tees it remains a short course of average difficulty However the greens are small and the fairways are plagued by sand traps and there is occasional water Only one of the par 5s tops 500 yards The par-4s with one exception are under 400 yards long from the blue tees (6231 yards) The par-3s are varied from long to short This is a semi-private golf course Only soft spikes are allowed The Belleview Biltmore Golf Club belleviewbiltmorecomgolf 1501 Indian Rocks Road Belleair FL 33756-1465 (727) 581-5498 Features 18 championship holes of championship golf Extensively restored to the classic Ross design the course has a reputation for its challenging but also forgiving design For your convenience the Belleview Biltmore Pro Shop carries a complete selection of golf accessories and apparel club and shoe rentals are available to meet the golf attire and shoe requirements Our Golf Professional is happy to assist you with the planning of your groups golfing events The Belleview Biltmore Golf Academy As one of Floridas best playing professionals Bill Shriver has played in four PGA Tour Events the Buy Com Tour and has been named the North Florida PGA Player of the Year in 1999 While directing golf schools in

37

Florida Bill has had the opportunity to compete against and coach professional golfers With the extensive teaching and playing experience of Shriver and McClanan Maser its a winning combination to the Belleview Biltmore Golf Academy The course opens at 700 am daily and tee-times are required Complimentary transportation every hour on the hour to our Golf and Beach Club Innisbrook Golf and Country Club 36750 US Highway 19 North Innisbrook FL 34684-1239 Tel (727) 942-2000

The newly renovated Innisbrook is simply one of Americarsquos most celebrated Florida golf resorts Not only do we consistently receive top accolades ndash including Golf Magazinersquos ldquoTop 100 You Can Playrdquo and Golf Digestrsquos ldquoTop 75 Golf Resorts in Americardquo ndash we also host an annual PGA Tour championship and the LPGA Legend Tourrsquos first major

Wersquore home to four outstanding layouts ndash all designed by the innovative and imaginative architect Lawrence Packard ndash including the top-rated Copperhead course which welcomes the worldrsquos finest players each March when the PGA TOUR visits Innisbrook for the Transitions Championship727) 942-2000

Back to Resource Information GRATUITIES Informally known as tipping in the United States tipping is voluntary Tips are supposed to be rewarded for services performed as well as a supplement to an employees income (gratitude) Recommendations for housekeeping - $100-200 per day Bellman - $100 per bag and discretionary for above and beyond services provided for you Disclosure all gratuities not outlined in the contract are discretionary Back to Resource Information GROUP RESERVATIONS IDENTIFICATION PROGRAM (GRIP) Manage room blocks proactively with automated cross-reference of group registration lists against hotel reservations Automates the process of all reservations booked within or around an associated

group block Reduces exposure to attrition Ability to monitor booking pace No charge ndash itrsquos FREE

Back to Resource Information GROUP CHECK-IN ARRIVALS AND DEPARTURES The Hilton Clearwater Beach has a specially designed group entrance to accommodate the needs of your group It has a porte-cochere and ample room for bus loading and unloading It is also conveniently located near the ballrooms and meeting rooms This

38

area may be reserved and set up for satellite check-in and convention registration depending on your arrival pattern All coach arrivals will be directed to the group entrance as the front entrance becomes easily congested and large movements can be more efficiently accommodated at the group entrance Your guests will be asked to remit credit or a cash deposit upon arrival for their incidental charges unless we have agreed to accept a letter of guarantee from your organization and it is on file at time of check-in If your guests are arriving via group transportation and an arrival manifest has been supplied we will be happy to have all of the rooms assigned in advance and key packets prepared If your guests will be arriving at scattered times throughout the day with no transportation arrangements made or arrival manifest we will assign rooms on a first-come first-serve basis Back to Resource Information GUEST LIST MANAGER An on-line tool provided by Hilton to group customers that allows them to manage their grouprsquos reservations on-line and provides on-line guest list information Back to Resource Information GUEST ROOMS The hotelrsquos current bedding breakdown is as follows 185 King 231 QueenDoubles Florida state law and local enforcement of national fire codes mandate that there is a maximum of four guests per room (adultschildren) Hilton is pleased to present ldquoThe Serenity Collectionrdquo todayrsquos premier bedding package including pillow top mattress and luxury linens Did you enjoy your nightrsquos sleep Visit wwwpacificcoastcom to order your own Serenity bed Back to Resource Information GUEST ROOM DELIVERIES Bell Services delivers non-food or packaged deliveries to the guest rooms The charge for deliveries is as follows under the door - $200 per envelope and deliveries inside the room - $300 for the first item amp $100 for each additional item Back to Resource Information

39

GUEST SERVICE HOTLINE Guests with specific needs or requests may pick up a house phone and dial extension ldquo55rdquo for the Hilton hotline Our banquet hotline is ldquo156rdquo for banquet needs or requests Hilton reservation hotline 1-800-753-3954 Dial ldquo0rdquo for any other requests and our hotel operator will direct you to the appropriate hotel contact Back to Resource Information HAIR SALON Sharmaines Salon amp Day Spa 483 Mandalay Avenue Suite 206 Clearwater Beach FL 33767 Phone (727) 447-2025 infosharmainescom Hours of Operation Mon 9-4 Tues 9-6 Wed Thu Fri 9-8 Sat 9-6 Sun 10-3

Salon South Beach 781 Bayway Boulevard Clearwater Beach FL 33767 Phone (727) 444-4551 Salonsouthbeachcom Hours of Operations Tues ndash Sat 9-5

Back to Resource Information HEAT HEAT (Hilton Environmental Analysis and Tracking) is our internal measurement system to collect analyze and track environmental and social performance at our property as well as our brands globally In so doing we are able to integrate sustainability as a core performance metric and drive economic and social returns Your CateringEvent Manager can share detailed information Back to Resource Information HOSPITALITY DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks can be located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next dayrsquos use Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information

40

HOTEL FACTSHISTORY The following is a fact sheet for the Hilton Clearwater Beach Location Clearwater Beach FL Address 400 Mandalay Avenue Telephone 727 461 3222 Facsimile 727-461-0610 Reservations 1-800-HILTONS Website Hiltonclearwaterbeachcom Managed By Hilton Corp Opened 1980 Renovated 2008 Back to Resource Information HOTEL MAP Attendees may receive a map in their key packet when they arrive at the hotel Your CateringEvent Manager can customize the map for your guests to state your group name and show locations and directions for your special functions at $200 each Back to Resource Information HOUSEKEEPING Daily housekeeping services which consists of general cleaning take place between 800 am and 600 pm Should one of your guests require special times of service requests may be made directly with Housekeeping or your CateringEvents Manager The suggested housekeeping gratuity is $100 per day Some groups may have the gratuity rate predetermined in the contract and billed to the master account Each guest room is provided with several special service amenities either at no charge or for a nominal fee These items include an iron and ironing board coffee makers hairdryers in-room safe bathshower amenities and extra pillows Additional bedding available for children cribs and roll-aways Please note there is a maximum of four persons (including children) allowed per room Turn-down services include Daily Exchanging of Linens and Towels amp Turning-down bedding Back to Resource Information IN CONJUNCTION WITH (ICWrsquoS) Any group hosting an In-Conjunction With Event is solely responsible for all charges and activities The hosting convention must authorize all arrangements for meeting space assignments food beverage etc Groups meeting in conjunction with a conference but not part of the official convention program who require meeting space and separate billing are subject to credit approval

41

All meeting space if available will be at the hotelrsquos normal prevailing room rental rates and will be subject to the hotelrsquos standard contract terms and conditions A listing of all ICWrsquos should be sent to the hotel no later than 90 days prior to the actual event so that they can be individually contacted by the Catering Department to set up food beverage and billing arrangements Back to Resource Information INDEMNIFICATION To the extent permitted by law you agree to protect indemnify defend and hold harmless the Hotel Hilton and the Owner and their respective employees and agents against all claims losses or damages to persons or property governmental charges or fines and costs (including reasonable attorneyrsquos fees) arising out of or connected with your function except those claims arising out of the sole negligence or willful misconduct of the hotel Back to Resource Information IN-ROOM DINING Our In-room Dining is open Sunday-Thursday 630 am-1100 pm Friday and Saturday 630 am-1200 am for breakfast lunch dinner snacks and beverage service We are happy to offer convenient doorknob ordering for breakfast service In-Room Dining can be reached at extension 148 in-house A variety of amenities are also available through room service Room service gratuity is 18 and is posted automatically on all checks There is also a delivery fee of $300 per order Back to Resource Information INTERPRETATIONTRANSLATION SERVICES International Technical Translators (727) 461-3437 1180 NE Cleveland St Clearwater FL Back to Resource Information INTERNET SERVICES The Hilton Clearwater Beach provides numerous Internet Services Ibahn is our Internet Service Provider for all guestsrsquo networks and will answer any questions concerning your system Back to Resource Information

42

KEY CARDS Please contact your CateringEvent Manager if you would like keys to any of your meeting office or hospitality rooms If you wish to have a lock changed there will be a $25000 charge per doorper room and you may be required to sign a hold harmless agreement (Customized) KEY CARDS Please contact your CateringEvent Manager if you would like custom keys for your group They are an excellent way to market your organization Back to Resource Information KEY HOTEL CONTACTS The Executive Managing Committee consists of the following people General Manager Bob Walters ext 104 Director of Food amp Beverage George Bentley ext 181 Director of Finance Tommy Lewis ext 121 Director of Rooms Mike Morris ext 195 Director of Engineering Todd Isbell ext 185 Director of Sales and Marketing Joanna Patterson ext 111 Back to Resource Information KOSHER We offer a variety of Kosher Meals to our guests These meals are prepared for us and are ldquoGlatt Kosherrdquo Please ask your CateringEvent Manager for kosher suggestions Back to Resource Information LAUNDRYVALET ndash SEE DRY CLEANING Hilton Clearwater Beach offers coin operated laundry area on the 3rd floor open 24 hours with key access Complete laundry services are also available by dialing extension 153 in-house Garments picked up prior to 900 am are returned to guests by 600 pm the same evening Garments picked up after 900 am will be returned the following day by 600 pm Please note that there is no service on the following Holidays Memorial Day July 4 Labor Day Thanksgiving Day Christmas Day and New Yearrsquos Day Back to Resource Information LIMOUSINE SERVICES Arrangements may be made to have a group VIP transported by our hotel limousine or town car or through an outside service Execucar at wwwexecucarcom is our preferred service and can be reached at 888-479-8545 Our valet department can also arrange limousine transfers and can be reached at ext 154 Super Shuttle can be arranged in advance for transportation back and forth from the airports

43

Juliersquos Limousine 17116 US 19 North Clearwater FL 33764 727-538-5113 Fax 727-538-5113 Julieslimocom

Execucar- Tampa Bay 11901 30th Court North Tampa Bay FL 33716 Tel 888-479-8545 wwwexecucar-tbcom

Back to Resource Information LINEN SELECTION A variety of table linens are available for your various functions If you desire specialty linen or would like quotes on theme-coordinated linens and chair covers please consult your CateringEvent Manager Linen colors White or Ivory Back to Resource Information LIQUOR LAWS The State of Florida has strict liquor laws that must be followed by the Hilton Clearwater Beach Because the hotel is only licensed-authorized to sell and serve alcoholic beverages that were purchased by the Hilton Clearwater Beach no group may bring in their own alcohol to be served in meeting rooms public areas and on our beach The legal drinking age in Florida is 21 Your CateringEvent Manager may provide a copy of some of the applicable State of Florida liquor laws upon request Back to Resource Information LOAD-INLOADOUT (PRODUCTION DEacuteCOR AND STAGING) Please refer to the Production Resource Guide Back to Resource Information LOADING DOCK THERE IS NO LOADING DOCK AT THE HOTEL Special arrangements must be made for all palletized or large shipments The loading area is located in the back drive The hours of operation are from 700 am-700 pm No deliveries or load-inload out between the hours of 700 pm and 600am Please refer to The Exhibit Resource guide for details Clearance to Service Elevator 42rdquoWx56rdquoDx84rdquoH Back to Resource Information

44

LOCAL INFORMATION Busch Gardens - 33 MI - E Captain Memos Pirate Cruise 2 MI SE City Center - 3 MI - E

Clearwater Marina - 02 MI - E Clearwater Marine Aquarium - 1 MI - E Phillies Spring Training - 8 MI - NE

Back to Resource Information LOST AND FOUND It is the policy of Hilton Hotels Corporation to make every effort to return any found property to its rightful owner All found property in the hotel will be recorded stored and disposed of whether it is found in a guestroom public space or any other area of your hotel We will make every attempt to determine the legitimate owner and return the found property If the owner cannot be determined within ninety days (or other time period specified by local law) the found property will be disposed of in accordance with the state law If no local or state law exists or these agencies decline involvement the property shall be returned to the finder This policy does not apply to minor items found on the property such as a toothbrush ladies hosiery cigarettes etc Back to Resource Information LUGGAGE STORAGE Based upon availability a banquetmeeting room may be set aside to store hand carry luggage for individuals leaving later in the day It is requested that the travel staff supervise these items as they will be stored at your own risk Back to Resource Information MANAGER ON DUTY (MOD) For your convenience a manager on duty is available 24 hours a day 7 days a week and can be accessed via the guest service hotline at extension 55 Back to Resource Information MAIL SERVICES Stamps are for sale with our Clearwater Provision Company and can offer basic mailshipping services If you have a large number of items that need to be mailed or require shipping materials we suggest our shipping and receiving department The Clearwater Provision Company Monday - Sunday 7am-9pm Dial - 177 They are located right off of the lobby Complete mail services amp materials

The United States Post Office The Marina 45 Causeway Blvd 727-449-0604 830am ndash 400pm M-F CLOSED Saturday and Sunday

Back to Resource Information

45

MASTER ACCOUNTS See Sales Agreement Back to Resource Information MEDICAL FACILITIESSERVICES Medical Services facilities nearby Morton Plant Hospital 300 Pinellas Street Clearwater FL 33756 (727) 462-7000 3 miles from Hotel Back to Resource Information MEETING ROOM CAPACITIES Please refer to Meeting Space diagram and chart on pages 4 5 amp 6 or consult your CateringEvent Manager Back to Resource Information MEETING ROOM DELIVERIES For small exhibits when a drayage company is not being used standard boxes or packages to and from the exhibit area will be delivered by the hotel bell staff for a charge of $300 itemper move Back to Resource Information MEETING ROOM RENTAL Please contact your Sales Manager or CateringEvents Manager for Meeting Room Rental details Back to Resource Information MEETING ROOM SET STANDARD Standard meeting rooms include the following items

bull Banquet or classroom tables and chairs bull Linens bull Pads and pens bull Ice water bull Lectern

Basic meeting room set up is complimentary Depending upon the extent of the setup requirements additional charges may be incurred Please contact your CateringEvent Manager for miscellaneouselectrical charge price sheets All meeting rooms are set non-smoking Back to Resource Information

46

MUSICMUSICIANS The Hilton Clearwater Beach has key contacts in the entertainment industry which make it possible to secure the best local national and international talents Please contact your CateringEvent Manager for assistance in booking entertainment Clearwater Beach requests that outdoor entertainment begins no earlier than 1100am and ends no later than 1100pm Back to Resource Information NEWSPAPERSPUBLICATIONS Newspapers available in our Clearwater Provision Company store are USA Today St Pete Times Weekend St Pete Times They are delivered to the Clearwater Provision Company store at 700am daily The USA Today is delivered to guest rooms Monday-Friday Back to Resource Information OFFICE EQUIPMENTSUPPLIES The in-house Business Center is 24 hour self service area that offers 2 computer workstations fax machine and printer A complete range of services including rental of computer systems copier machines facsimile machines can be arranged with our in house AV company Secretarial support photocopying word processing services fax transmissions can be arranged through your catering and event managers Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested For large quick printing or copying jobs we recommend calling UPS Store

140 Island Way Clearwater FL 33767

Cross Streets Between Windward Psge and Dory Psge (727) 446-0660 Fax (727) 446-5586 Back to Resource Information OFF PREMISE CATERING Please contact your CateringEvents Manager for details Back to Resource Information

47

Please contact your CateringEvents Manager for details PACKAGE ROOM

Back to Resource Information PARKING The Hilton Clearwater Beach offers self-parking at $500 per day event parking at $300 We also offer valet parking at the rate of $1400 per day If you are planning a large movement or delivery of rental cars for a specific group event or activity please advise your CateringEvent Manager so that specific parking may be reserved Back to Resource Information PERSONALIZED GROUP WEB PAGE POG is a personalized web page for your attendees to book reservations directly online Available at all Hilton Family properties Customize with your program Customize with your logo No charge ndash itrsquos FREE

Back to Resource Information PETS (POLICY) Service animals are always welcome and must be accompanied Hilton Clearwater Beach does not allow pets on the premises however there are Pet Boarding Facilities in the area aVIP 1242 Cleveland Street Clearwater Florida (727) 446-6700 averyimportantpetcom

A Pets Place of Clearwater Inc 410 South Pegasus Ave Clearwater FL 33765 Phone 727-608-4629 apetsplaceofclwcom

Back to Resource Information PHOTOGRAPHY CVS is located within 1 block from the Hotel Services include film developing one hour developing and photo enlarging

467 Mandalay Ave Clearwater FL (727) 447-6429

Kimberley Photography LLC is a company that can also provide photography services for all occasions special events weddings and groups

Kimberley Photography LLC (727) 543-9723 Kimberlykimberly-Photographycom

Back to Resource Information

48

PIANOS The Hilton Clearwater Beach has 1 piano for use in the foyer Our piano can be provided in our meeting room however it is recommended that they be tuned prior to each use The tuning fee is $15000 and requires advance notice Please note that there is an additional labor fee if you request a piano to be placed on top of portable staging Our piano cannot be placed outside or on one of our covered decks If your group requires additional pianos or pianos in outdooralternate locations your CateringEvent Manager can rent them from an outside source Back to Resource Information POOLS

bull Two heated beachside pools and a Jacuzzi bull Lounge chairs provided at no charge bull Kids activities and crafts daily at poolside bull Free pool and beach towels for use during your stay bull Beach club shop with everything from sunscreen to ice cream to sun glasses bull Sand Bar amp Grill offering poolside food and beverages for lunch and dinner

weather permitting open daily 11 am to sunset Back to Resource Information PORTERAGE Porterage services can be arranged at $400 per person on arrival andor $400 per person on departure Arrivals bags will be tagged and delivered to rooms Departure services a letter will be issued informing persons on times for when luggage will be picked up Luggage is to be left just inside door Back to Resource Information POST-CONVENTION MEETING We encourage our customers to meet with our General Manager during or after the meeting to provide and review feedback Your Event Manager will coordinate a convenient time Back to Resource Information POST EVENT REPORT For meetings and conventions with more than 100 rooms on peak night your Event Manager will complete a Post Event Report This report details room pick-up and food and beverage revenues Back to Resource Information

49

POSTING OF EVENTS Event posting is placed daily on the tv monitors in your guest room as well as in the meeting space and lobby Back to Resource Information PRE-CONVENTION MEETING In order to introduce our clients to the key contacts of the hotel we would like to arrange a pre-convention meeting a day or two prior to your main group arrival Please advise your CateringEvent Manager as to who will attend from your organization and what a convenient time would be for this meeting (time ranges from 30 minutes to one hour) Please note that for smaller groups a smaller more personalized meeting may be set up involving key operational department heads Back to Resource Information PRINTING SERVICESFASTSIGNS of CLEARWATER Manager Mike Lucke 17948 US Hwy 19N Clearwater FL 33764 (P) 727-797-1177 (F) 727-799-9480 249fastsignscom

Kinkos Copies Fedexcom 535 S Fort Harrison Ave Clearwater Fl (727) 447-9259 Monday-Friday 730am-900pm Saturday 1000am-600pm Sunday 1200pm-600pm

Back to Resource Information PRODUCTION GUIDELINES Your Event Manager will provide you with the hotelrsquos Production Resource Guide Back to Resource Information PUBLIC TRANSPORTATION The Clearwater Jolley Trolley historic trolley service from Sand Key North and South Beach and the Island Estates every 30 minutes Hours of operation Sunday-Thursday 1000am-100pm Friday-Saturday 1000am-1100pm httpwwwclearwaterjolleytrolleycom Fare price passes and trolley maps can be obtained in our Provision Store located on the second floor All fare classifications are valid on the Jolley Trolley and PSTA system-wide network Passes are interchangeable between the two service providers Back to Resource Information

50

PYROTECHNICS Groups are strictly prohibited from engaging in any activity or activities on Hotel property or possessing or bringing any materials or items to the Hotel and the Hotel property which involve or contain or constitute directly or indirectly (i) any form or type of pyrotechnics fireworks flares flames or other flammable or explosive materials or items or (ii) any Hazardous Substances The term ldquoHazardous Substancesrdquo includes but is not limited to any and all substances (whether solid liquid or gas) (i) defined listed or otherwise classified as pollutants hazardous wastes or words of similar meaning or regulatory effect under any present or future Laws or (ii) that may have a negative impact on human health or the environment including but not limited to petroleum and petroleum products asbestos and asbestos-containing materials polychlorinated biphenyls lead radon radioactivity materials flammable and explosives Back to Resource Information RADIOSPAGERSNEXTELS We are willing to assist you in obtaining walkie-talkie radios andor Nextels for use during your program Please consult your CateringEvent Manager for assistance Back to Resource Information RECYCLING

bull Recycling of cardboard office paper newspaper plastic aluminum and steel cans toners and light bulbs

bull Recycling of aluminum cans and plastic bottles available to the public bull Environmentally friendly cleaners used in all areas of the resort bull Towel re-use program and guest recycling program in guest rooms bull Low flow and automatic flush toilets to conserve water bull Energy efficient lighting and timers bull Programmable thermostats in rooms with automatic temperature adjustment bull Reclaimed water for irrigation and xeriscape techniques used for all landscaping bull Use of post consumer recycled paper goods

Back to Resource Information REGISTRATION ASSISTANCE If additional staffing is needed for your activity or hospitality desk please consult with your CateringEvent Manager Registration attendants are easily scheduled with sufficient notice Back to Resource Information REGISTRATION DESKS Your CateringEvent Manager is happy to arrange a hospitality desk for your group Hospitality desks are located near the grouprsquos check-in Phones may be arranged in advance with either in-house extensions or direct dial numbers Please note that all hospitality desks will be taken down each evening and reset for the next days use

51

Should you require a larger area for an office storage or hospitality please consult your CateringEvent Manager for space availability Handwritten signs and flip charts are not allowed in any hotel public areas Professionally printed signs may be ordered in advance Back to Resource Information RESERVATIONS RAPID RESERVATIONS AUTOMATED PROCESSING INPUT AND DELIVERY SYSTEM Expedited reservation processing straight from your rooming list into our system Eliminates dual entry process Accurate and efficient reservations Supports 3rd Party Clearinghouses No charge ndash itrsquos FREE

Back to Resource Information RESTAURANTSLOUNGES There are a variety of Restaurants and Lounges within walking distance from the Hilton Clearwater Beach There are even more just a short distance away from Subway to Gourmet Clearwater Beach has it covered Please contact your EventCatering Manager for a detailed list Back to Resource Information RESTAURANT RESERVATIONS Reservations are strongly recommended for all restaurants in the hotel and in Clearwater Beach whether it is for a table of four or a dine-around for 250 Please contact our valetbell stand at 153154 Back to Resource Information RESTROOMS Public restrooms are located in the following areas Lobby Level ndash Adjacent to Reflections Restaurant Lobby Level ndash Meeting space foyer southeast corner of the Hotel Outdoor Ground Level ndash West end of hotel next to beach services desk Outdoor Ground Level- Extension to the Sandbar facilities poolside Back to Resource Information RESUMES Please contact your CateringEvents Manager Back to Resource Information

52

ROBES 2 light-weight cotton robes are provided in all Guest Rooms Additional robes are available upon request and for purchase Back to Resource Information ROPESSTANCHIONS Ropes and Stanchions bull Pairs of stanchions with connecting rope For more information on banquet equipment please see your CateringEvent Manager Back to Resource Information SAFESSAFE DEPOSIT BOXES For your convenience all guest rooms have an in-room Safe located in the wardrobe closet Back to Resource Information SECURITY If required in our sole judgment in order to maintain adequate security measures in light of the size andor nature of your function you will provide at your expense security personnel supplied by a reputable licensed guard or security agency doing business in the city or county in which we are located which agency will be subject to our approval Such security personnel may not carry weapons Your catering and event managers can assist in locating security for hire Back to Resource Information SHIPPING AND RECEIVING Packages for functions may be delivered to the hotel up to three (3) days prior to the eventconvention Arrangements must be made through your CateringEvent Manager for storage Please note that the hotel storage facilities are extremely limited Please do not ship valuables We cannot be responsible for contents Please contact your CateringEvent Manager for pricing and storage arrangements When shipping materials to the hotel please include the following information on all packages to insure proper delivery and storage Conference Name Event Dates Client Guest Name

53

Hold for Arrival (arrival date) Attention ltyour cateringevent contactgt Hotel Name Address City State ZIP Phone Fax Number of packages in that shipment We also recommend that you have a packing slip both inside and outside of each package Guests will be responsible for the packing and return of all packages Receiving handling and shipping charges may apply No COD packages will be accepted The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC) Shipping from the Hilton The Hilton Clearwater Beach utilizes FedEx and US Postal Service for our shipping needs Please see your CateringEvents Manager for pick-up and delivery schedules A Freight-Forwarding Form should be obtained from your CateringEvent Manager and completely filled out for shipping Back to Resource Information SHOPPING There are many shops within walking distance from the Hilton Clearwater Beach Countryside Mall with more traditional stores and shopping is located 20 minutes away Please contact the Bell Stand for directions Back to Resource Information SIGNAGEBANNERS In order to maintain a quality image for all Hotel guests there are a few things we ask of you during your stay Only professionally printed signage is allowed in the meetingconvention areas These signs can be used with easels or in sign stands No handwritten signs or flipcharts are allowed outside the meeting rooms No banners can be hung along the walls of the Public Areas Banners may be hung from the skirting of the hospitality desks and at outdoor functions Hotel personnel must provide the labor to hang the signs at a fee of $45 - $75 each In addition nothing is to be placed over exit doors or located to conceal or obscure any exit Back to Resource Information

54

SITE INSPECTIONPRE-PLANNING Site Inspections can be coordinated with a Sales Manager or CateringEvents Manager Back to Resource Information SMOKING The Hilton Clearwater Beach is 100 smoke-free anywhere inside the hotel The Smokerrsquos Oasis is located on the Lobby Level outside of the South East Corner of the Hotel Back to Resource Information SOUND SYSTEM Some hotel meeting rooms and ballrooms have a basic sound system Please contact your CateringEvent Manager with questions There may be fees assessed for certain hookups as well as hourly labor charges Anchor systems or supplemental systems will be required for all outdoor locations Please make note of the hotelrsquos noise curfews No sound system functions can take place outdoors before 800 am and all outdoor evening functions must end no later than 1100 pm Back to Resource Information SPECIAL MEAL REQUESTS Please consult with your CateringEvent Manager for any special meal requests The Hilton Clearwater Beach Executive Chef is pleased to accommodate your requests to the best of his abilities Back to Resource Information SPORT Sustainable Property Operations Results Tracking SPORT is an integrated performance based system built into our HEAT system that looks at all of the key focus areas in terms of sustainability and operational best practices Your CateringEvent Manager can share detailed information Back to Resource Information STORAGE Storage for your advance boxes and convention supplies is quite limited at the Hilton Clearwater Beach If you are anticipating shipping a large volume of materials we suggest you consult your CateringEvent Manager as soon as possible to reserve a room or plan to utilize an area in your office or hospitality room set up Hotel cannot provide security If shipping valuables please make arrangements to hire and pay for outside security Back to Resource Information

55

SUITES Please refer to the Suites Section on Page 3 Back to Resource Information SUSTAINABILITY Mission Statement Hilton Worldwide will manage our business through a lens of sustainability to benefit this generation and those that follow Through action and innovation we will lead our industry in projects and programs that

bull Enhance the guest experience bull Engage our employees bull Improve operational efficiency bull Advance building design bull Strengthen our partnerships bull Serve our communities bull Protect our global environment bull Enrich our Family of Hotels

Back to Resource Information TAXES The current Florida State Tax is 7 The current Pinellas County Bed Tax is 5 All goods and services are subject to state tax including but not limited to food beverage labor and gratuities Back to Resource Information TAXICABS For the city of Clearwater Beach there are a total of taxi companies available to our guests The Hilton Clearwater Beach recommends Yellowcab at 727 799 2222 The standard rate for transfers from the Tampa International Airport to the Hilton Clearwater Beach is approximately $5000one way plus gratuity Back to Resource Information TELEPHONESTELECOMMUNICATIONS The following types of telephones are available for guests meeting and convention service and administrative staff Please advise your event and catering managers if you need the use of a phone for your program Dial ldquo9rdquo line

bull Used for in-house local and toll-free calls only Price is $5000++ per day

56

Dedicated Analog Phone Line The installation fee is $10000 plus tax plus price of all calls DID lines can be used for Long Distance minimal PC and fax can work as well DID Lines The following are enhancements that can be added to a DID Line Ibahn wireless connections $2500 per day or (20) connections at $22500 Hard wired connections $7500 per day Broadband Access ndash please contact your event service or catering manager Guest Room Calls Type of Call Instructions Rates Direct Dial-Bill to Room EMERGENCY 9+911 No Charge Room to Room No Charge Local 9+Number $100 connecting fee plus local rate 8008888xx toll free 9+1+Number $100 connecting fee plus local rate Long Distance 9+1+Number $100 connecting fee plus local rate ATampT Operator assisted International 9+011+CC+CC+Number $100 connecting fee plus ATampT Operator assisted rate (by country) Local Long Distance and International Calls will be billed to your account if the phone rings more than (7) times connect with voice message or the other person picks up Applicable Taxes will be added Rates subject to change You may obtain free rate information at any time by dialing 9+00 and ask the ATampT Operator for the rate of an Operator Assisted Call Hilton subscribes to ATampT Long Distance and Operator Services You have the right to reach other long distance carriers from the telephone and you may do so by dialing the access code provided by that carrier Voice Mail Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out To hear messages if the red light is flashing on your guest room telephone 1 Lift the receiver 2 Press MESSAGE key 3 Follow recorded instructions Should you require assistance while using Voice Mail simply press the ldquordquo key at any time

57

Video Teleconferencing We have video conferencing equipment - can be installed in all public space rooms Back to Resource Information TENTS Please contact your CateringEvent Manager regarding rental of small tents Large tents can be installed at the Hilton Clearwater Beach Tents are provided by US Tent US Tent Rental Inc 2006 72 nd Drive East Sarasota FL 34243 (941) 727-3311 ustentrentalcom Back to Resource Information THEME PARTIES The Hilton Clearwater Beach is proud to present a complete package of signature theme parties Please discuss themes with your CateringEvent Manager and ask for a copy of our latest and most popular menus and productions Back to Resource Information TOURSSIGHTSEEING Please contact your CateringEvents Manager for details on Tours and Sightseeing excursions in Clearwater Beach Back to Resource Information TUXEDOSFORMAL WEAR If you are anticipating a large delivery of tuxedos on site please advise your CateringEvent Manager in advance The following companies offer tuxedo rentals Menrsquos Warehouse 2719 Gulf to Bay Boulevard Clearwater FL 33759-4951 (727) 726-2262 menswearhousecom

Deolindas Tailoring amp Alterations 514 Park Street Clearwater FL 33756-5405 (727) 442-0045 deolindacom

Back to Resource Information

58

VOICE MAIL All guest rooms have a voice mail message service Group voice mails may be left however please note that this process is time consuming as each room number needs to be programmed individually Therefore labor fees may be assessed Please discuss any specific requests with your CateringEvent Manager Back to Resource Information WEATHER Depending on the season the weather at Clearwater Beach varies from a low of 50rsquo degrees to a high of 92 degrees Before visiting Clearwater Beach we recommend that guests check the local listings to determine the weather conditions Back to Resource Information WHEELCHAIRS If a guest requires a wheelchair we can arrange a rental for them at their own expense If a guest requests that we rent a wheelchair please note that we can coordinate the rental but will be unable to cover the expense The following companies have wheelchairs beach wheelchairs andor scooters for rent Fun Ride Rentals 400 Mandalay Ave Clearwater Beach FL 33767 (727) 519-3008 Hours of operation Monday ndash Saturday 1000am-Sunset Sunday 1100am-Sunset Back to Resource Information WIRED PAYMENT If you would like to have payment wired please notify your CateringEvent Manager and instructions will be faxed to you Back to Resource Information

59

WORSHIP SERVICES The following is a list of nearby locations Baptist Skycrest Baptist Church 125 N Belcher Road Clearwater FL 33765 (727) 791-7107 skycrestfamilyorg Catholic St Brendanrsquos Catholic Church 245 Dory Passage Clearwater Beach FL 33767 (727) 443-5485 stbrendancatholicorg

Christian Central Christian Church 1200 Keene Road South Clearwater Florida 33756 (727) 446-0988 clearwaterdisciplesorg

Jehovahrsquos Witness Jehovahs Witnesses Clearwater Congregation 1745 Weston Drive Clearwater FL 33755 (727) 442-9266 watchtowerorg Jewish Temple Bnai Israel 1685 South Belcher Road Clearwater FL 33764-6594 (727) 532-3829 templebnaiisraelclworg Lutheran St Paulrsquos Lutheran Church 407 South Saturn Avenue Clearwater FL 33755-6597 (727) 446-7718 stpaulsclearwaterorg

Methodist First United Methodist Church 411 Turner Street Clearwater FL 33756-5328 (727) 446-5955 fumc-clwcom Mormon Church of Jesus Christ of LDS 1740 North Highland Avenue Clearwater FL 33755-2104 (727) 446-9320 cofchristorg Pentecostal Bridge of Love Ministries 1329 North Highland Avenue Clearwater FL 33755-3416 (727) 445-9660

Protestant Holy Trinity Episcopal Church 3200 North McMullen Booth Road Clearwater FL 33761-2009 (727) 796-5514 holytrinityclworg

Back to Resource Information ZIP-OUT CHECKOUT With Zip Checkout your room folio is at your door early in the morning of your departure Simply verify the charges use the television remote or dial extension 150 to Checkout Please leave your keys in the room If you are not departing the hotel immediately luggage storage can be arranged at the bellmanrsquos desk Back to Resource Information

60

FORMS

bull CREDIT CARD AUTHORIZATION

bull CREDIT APPLICATION

bull MISCELLANEOUS REQUEST FORM

bull PLANNING CHECKLIST

HILTON CLEARWATER BEACH

CREDIT CARD PAYMENT AUTHORIZATION FORM Please complete all areas below Incomplete requests may be rejected This form must be received at least 5 business days prior to the Check-In or by specified date in Event Contract to ensure acceptance of the credit card to be charged Do not send completed form by email FAX COMPLETED FORM TO [INSERT FAX ] ATTN ________________________________ HOTEL USE ONLY Date _____________________________ Guest Group Name Check-In Event Date Name of PersonGroup Making Reservation Phone Authorized Amount Approval Code Date CARDHOLDER - Please complete the following section and signdate below Cardholder Name as it Appears on Credit Card Cardholder Billing Address City State Zip Daytime Business Telephone Evening Telephone Credit Card Number Expiration Date Credit Card Type (Circle one) VisaMasterCard American Express Discover JCB Diners Club Credit Card Issuing Bank Name Bank Phone Number (from back of your credit card) I agree to cover the following categories of charges (Please circle) All Charges Room amp Tax Food amp Beverage Retail Recreation I agree to cover the above categories of charges up to a Maximum Amount of $ __________________ DIRECT BILL ACCOUNT PAYMENTS ONLY Name on InvoiceStatement _______ ______ Date on InvoiceStatement InvoiceStatement Number _________________________ ______________ Authorized Amount $_______________________ Note Charges for room and tax group deposits or direct bill account payments will be charged to your credit card immediately Any incidental charges circled above will be charged at the time of check-out Amount to be immediately charged to credit card for room and taxes or deposit $______________ Final Balance Billed to Credit Card (hotel use only) $_______________ By signing below you authorize the hotel to charge your credit card immediately for the amount indicated above up to the ldquoMaximum Amountrdquo indicated above You further acknowledge that if ldquoall chargesrdquo has been selected then all guestgroup related charges (less Deposit) will be charged to the above card number at the time of check-out or event conclusion Cardholder Signature Date

HOTEL NAME Hilton Clearwater Beach Resort SALES OFFICE (727) 298-1493 ADDRESS 400 Mandalay Avenue FAX (727) 461-1768

Clearwater Beach FL 33767 MAIN LINE (727) 461-3222

CREDIT APPLICATION Confidential Information

Name of Company Requesting Direct Billing

Address Telephone

City State CT Zip Dun amp Bradstreet Number Rating

Listed in Name of Group Name

Inclusive Booking Dates Group Contact Telephone

Address Fax

City Windsor State CT Zip DIRECT BILLING HAS BEEN REQUESTED AS INDICATED 1 Guest Room Accounts All charges for specified guests - provide list Room and tax only for specified guests - provide list 2 Catering All cateringbanquet charges 3 Miscellaneous Provide list BANK REFERENCES Bank Name Contact Full Address City State Zip Telephone Account ABA HOTEL REFERENCES (Most Recent History) Hotel Name Dates

Full Address Telephone City State Zip Hotel Name Dates

Full Address Telephone City State Zip AGREEMENT amp RELEASE I (We) agree if credit is extended to pay the amount due upon receipt of the first statement In accordance with the Privacy Act Freedom of Information Act the Fair Credit Reporting Act and any similar federal state or local statutory or common laws or regulations I (We) expressly authorize the above-named references any credit reporting agency any law enforcement agency (federalstatelocal) and any person or entity with knowledge of information relevant to this request for credit to release this information to the hotel (together with its owners partners parent subsidiaries and affiliates and their officers directors agents and employees ldquoHotelrdquo) and Hotel to request obtain and use such information as it sees fit I (We) hereby agree to release indemnify defend and hold harmless Hotel and any all other persons or entities including without limitation those providing information from any and all liability for losses claims injuries liabilities and damages of whatever kind or nature whether known or unknown including without limitation those based upon defamation invasion of privacy and rights of publicity and personality which may at any time arise or accrue to me (us) or my (our) heirs successors parents subsidiaries assigns officers directors employees agents or other persons or entities claiming by or through us on account of provision of such information or reliance on such information or on other information gathered pursuant thereto and hereto I (We) hereby authorize this Credit Application and release to be shown and delivered to such persons with a copy of this Credit Application and release to be as valid as the original

Authorized Signature _________________________________________________________ Date _______________________

DO NOT WRITE BELOW THIS LINE -- FOR OFFICE USE ONLY Estimated Amount of Charges -- To be Completed by Originator

Rooms $ Credit Approved By CateringBanquet $ Date Meeting Room Rental $ Credit Limit $ Other $ Credit Denied

Total $ Advance Deposit Required $ Deposit Received $ File Sales Rep M amp C Rep Catering Rep

(Always Attach Copy of Contract)

MISCELLANEOUS SERVICES REQUEST FORM

Return form to

INTERNET CONNECTIONS

Description Daily Price Quantity Description Start Date

End Date

Total Days Selected Subtotal

iBAHN Wireless Connection $2500 1 $000 iBAHN Environment (20 Connections) $25000 1 $000 iBAHN Hard Wired Connection $7500 1 $000

TOTAL INTERNET REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

PHONE LINES

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

Dial 9 Line $5000 1 $000 Dedicated Analog Phone Line $10000 1 $000

TOTAL PHONE LINE REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

BANNERS

Description Hanging Fee Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

8 Feet or Less $4500 1 $000 9 Fee or More $7500 1 $000

TOTAL BANNER REQUEST 0

$000 (Total includes 21 Service Charge amp 7 Tax)

ELECTRICAL

Description Daily Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

60 Amp Power Drop $20000 1 $000 120 Amp Power Drop $30000 1 $000 220 Amp - 3 Phase Contact your CSM 1

(Smaller items such as extension cords and power strips will be billed through PSAV) TOTAL ELECTRICAL REQUEST

$000

(Total includes 21 Service Charge amp 7 Tax)

KEYS amp LOCKS

Description Price Quantity EventLocation Start Date End Date

Total Days Selected Subtotal

4 Keys or Less Complimentary 1 $000 Additional Keys $500 1 $000 Lock Change $15000 1 $000

(Keys not returned will result in a $2500 per key charge) Total Key amp Lock Charges

$000

(Total includes 21 Service Charge amp 7 Tax)

PAYMENT INFORMATION Total Charges $000 Please charge total to my Master Account Guest Room Check (Must be received prior to event) Credit Card Ex Date Name as it Appears on the Card By my signature I certify that I am authorized to obligate myself or my company for the above expenses

SIGNATURE

Planning Checklist CHECKLIST BY DUE DATE Date Task

EM to provide POG Rapid and GLM instructions (At 1 year out or prior to registration opening)

EM to forward application for Credit (1 year out)

EM to send weekly pu reports starting 8 weeks prior to cut-off (Individual Call-In Only)

Client to return completed Credit application (6 months out)

EM to provide confirmation numbers to Client within 3 days of receiving rooming list

EM to send cut-off letter 1 week prior to cut-off (All Blocks)

EM to forward Hold Harmless Agreement to ClientVendors (45 days out) Client to provide Rooming List to EM (at cut-off)

Client to send FampB menus and Meeting Room Sets to EM (30 days out)

Client to return Hold Harmless and Proof of Insurance (20 days out)

EM to complete Resume and send to client for final approval (15 days out)

Client will communicate VIP Staff amp Sub-block needs (Date to be prior housing opening)

EM to confirm all space contracted (at time of turnover) Updated Program to Hotel by Client (Contracted date) EM to send menursquos to Client

EM to send BEOrsquos to Client for Review (within 5 business day of receiving)

Client to forward all Changes to EM (within 2 business day receiving BEOrsquos) Pre-Con amp Post-Con DatesTimes established

EM to confirmforward concessions to Client (compsairport transfersupgradesparking) (at cut-off)

EM to forward outstanding Resume questions to Client (30 to 20 days out) Client to return Resume items to EM (20 to 15 days out)

Client to approve Resume before distributed to Staff (14 to 11 days out)

EM to establish time for Master Account Review while On-Site (30 to days out) Client return signed letter prior to cut-off (All Blocks) Client to assign concessions (30 to 20 days out)

  • Hilton Clearwater Beach
  • Meeting amp Event Resource Guide
  • Hilton Clearwater Beach
  • 400 Mandalay Avenue
  • Clearwater Beach Florida 33767
  • Hiltoncom
  • Hiltonclearwaterbeachcom
    • Table of Contents
    • Guest Rooms
    • Suites
      • Clearwater Beach Club
        • RESOURCE INFORMATION
        • A
        • Advertising Opportunities
        • Affiliates
        • Airline Information
        • Amenities
        • Americans with Disabilities Act (ADA)
        • AudioVisual
        • Automated Teller Machines
        • B
        • Baby-Sitting Services
        • Balloons
        • Banks
        • Banquet Beverage Selection
        • Banquet Curfews
        • Banquet Equipment
        • Banquet Menu Selection
        • Banquet Terms and Conditions
        • Bell Services
        • Billing
        • Box Lunches
        • Business Center
        • BusBus Companies
        • C
        • Car Rental Agencies
        • Cash Paid Outs
        • Cash Paying Guests
        • Changing FacilitiesDay Use
        • Check Cashing Privileges
        • Check-In and Checkout
        • Coffee Maker
        • Concierge
        • Credit Cards
        • Credit Policy
        • Currency Exchange
        • D
        • Decorations
        • Destination Management Companies (DMC)
        • Deposits
        • Diagrams
        • Dietary Requirements
        • Doctors on Call
        • Drug Stores
        • Dry Cleaning
        • E
        • eEvents
        • Electrical
        • Elevators
        • Emergency Procedures
        • Entertainment
        • Environmental Commitment
        • Executive Meeting Packages
        • Exhibits
        • F
        • Fax Machines
        • Fax Numbers
        • Fire Codes
        • Fitness Center
        • Flags
        • FloralFlorist
        • Freight Elevator
        • G
        • Gift Certificates
        • Gift Ideas
        • Golf Course Information
        • Gratuities
        • Group Reservations Identification Program (GRIP)
        • Group Check-In Arrival and Departures
        • Guest List Manager
        • Guest Rooms
        • Guest Room Deliveries
        • Guest Service Hotline
        • H
        • Hair Salon
        • Heat
        • Hospitality Desks
        • Hotel FactsHistory
        • Hotel Map
        • Housekeeping
        • I
        • In Conjunction With (ICWrsquos)
        • Indemnification
        • In-Room Dining
        • InterpretationTranslation Services
        • Internet Services
        • J
        • K
        • Key Cards
        • Key Hotel Contacts
        • Kosher
        • L
        • LaundryValet
        • Limousine Services
        • Linen Selection
        • Liquor Laws
        • Load-InLoad Outs (Production Decor amp Staging)
        • Loading Dock
        • Local Information
        • Lost and Found
        • Luggage Storage
        • M
        • Manager on Duty (MOD)
        • Mail Services
        • Master Accounts
        • Medical FacilitiesServices
        • Meeting Room Capacities
        • Meeting Room Deliveries
        • Meeting Room Rental
        • Meeting Room Set Standard
        • MusicMusicians
        • N
        • NewspapersPublications
        • O
        • Office EquipmentSupplies
        • Off Premise Catering
        • P
        • Package Room
        • Parking
        • Personalized Group Web Page
        • Pets (policies)
        • Photography
        • Pianos
        • Pools
        • Post-Convention Meeting
        • Post Event Report
        • Posting of Events
        • Pre-Convention Meeting
        • Printing Services
        • Production Guidelines
        • Public Transportation
        • Pyrotechnics
        • Q
        • R
        • RadiosPagersNextels
        • Recycling
        • Registration Assistance
        • Registration Desks
        • Reservations (RAPID)
        • RestaurantsLounges
        • Restaurant Reservations
        • Restrooms
        • Resumes
        • Robes
        • RopesStanchions
        • S
        • SafesSafety Deposit Boxes
        • Security
        • Shipping and Receiving
        • Shopping
        • SignageBanners
        • Site InspectionPre-planning
        • Smoking
        • Sound System
        • Special Meal Requests
        • Storage
        • Suites
        • Sustainability
        • T
        • Taxes
        • Taxicabs
        • TelephonesTelecommunications
        • Tents
        • Theme Parties
        • ToursSightseeing
        • TuxedoFormalwear
        • U
        • V
        • Voice Mail
        • W
        • Weather
        • Wheelchairs
        • Wired Payment
        • Worship Services
        • X
        • Y
        • Z
        • Zip-Out Checkout
        • AFFILIATES
        • AIRLINE INFORMATION
        • AMENITIES
        • AMERICANS WITH DISABILITIES (ADA)
        • AUDIOVISUAL
        • AUTOMATED TELLER MACHINES
        • BABY-SITTING SERVICES
        • BALLOONS
        • BANKS
        • BANQUET BEVERAGE SELECTION
        • BANQUET EQUIPMENT
        • BANQUET MENU SELECTION
        • STANDARD BANQUET TERMS AND CONDITIONS
        • BELL SERVICES
        • BILLING
        • BOX LUNCHES
        • BUSINESS CENTER
          • Jolley Trolley Transportation
            • CAR RENTAL AGENCIES
            • CASH PAID OUTS
            • CASH PAYING GUESTS
            • CHANGING FACILITIESDAY USE
            • CHECK-IN AND CHECKOUT
              • Early Departure
              • Late Departure
              • Satellite Check-In
              • Zip Checkout
              • Kiosks
                • CONCIERGE
                • CREDIT CARDS
                • CREDIT POLICY
                • CURRENCY EXCHANGE
                  • Del Sol of Clearwater
                    • 464 Mandalay Ave Clearwater Beach FL 33767 727-462-9039
                      • DECORATIONS
                      • DESTINATION MANAGEMENT COMPANIES (DMC)
                      • DEPOSITS
                      • DIAGRAMS
                      • DIETARY REQUIREMENTS
                      • DIRECTIONS TO THE HOTEL
                      • DOCTORS ON CALL
                      • DRY-CLEANING ndash See LaundryValet
                      • ELECTRICAL
                      • ELEVATORS
                      • EMERGENCY PROCEDURES
                      • ENTERTAINMENT
                      • EXECUTIVE MEETING PACKAGES
                      • The Hilton Approach To Online Meeting Planning
                      • FAX MACHINES
                      • FAX NUMBERS
                      • FIRE CODES
                      • FITNESS CENTER
                      • FLAGS
                      • FLORALFLORIST
                      • FREIGHT ELEVATOR
                      • GIFT IDEAS
                      • GOLF COURSE INFORMATION
                        • Golf Course Information
                          • GRATUITIES
                          • Group Reservations Identification Program (GRIP)
                          • GROUP CHECK-IN ARRIVALS AND DEPARTURES
                          • GUEST ROOMS
                          • GUEST ROOM DELIVERIES
                          • GUEST SERVICE HOTLINE
                          • HAIR SALON
                          • HOSPITALITY DESKS
                          • HOTEL FACTSHISTORY
                          • HOTEL MAP
                          • HOUSEKEEPING
                          • IN CONJUNCTION WITH (ICWrsquos)
                          • IN-ROOM DINING
                          • INTERPRETATIONTRANSLATION SERVICES
                          • INTERNET SERVICES
                          • KEY CARDS
                            • (Customized) KEY CARDS
                              • KEY HOTEL CONTACTS
                              • KOSHER
                              • LAUNDRYVALET ndash See Dry Cleaning
                              • LIMOUSINE SERVICES
                              • LINEN SELECTION
                              • LIQUOR LAWS
                              • LOAD-INLOADOUT (Production Deacutecor and Staging)
                              • LOADING DOCK
                              • LOCAL INFORMATION
                              • LOST AND FOUND
                              • LUGGAGE STORAGE
                              • MANAGER ON DUTY (MOD)
                              • MAIL SERVICES
                              • MASTER ACCOUNTS
                              • MEDICAL FACILITIESSERVICES
                              • MEETING ROOM CAPACITIES
                              • MEETING ROOM DELIVERIES
                              • MEETING ROOM RENTAL
                              • MUSICMUSICIANS
                              • NEWSPAPERSPUBLICATIONS
                              • OFFICE EQUIPMENTSUPPLIES
                              • Please contact your CateringEvents Manager for details
                              • PARKING
                              • PERSONALized GROUP WEB PAGE
                              • PETS (Policy)
                              • PIANOS
                              • POST-CONVENTION MEETING
                              • POST EVENT REPORT
                              • POSTING OF EVENTS
                              • PRE-CONVENTION MEETING
                              • PRINTING SERVICES
                              • PRODUCTION GUIDELINES
                              • PUBLIC TRANSPORTATION
                              • PYROTECHNICS
                              • RADIOSPAGERSNEXTELS
                              • RECYCLING
                              • REGISTRATION ASSISTANCE
                              • REGISTRATION DESKS
                              • RESERVATIONS RAPID Reservations Automated Processing Input and Delivery System
                              • RESTAURANTSLOUNGES
                              • RESTAURANT RESERVATIONS
                              • RESTROOMS
                              • RESUMES
                              • ROPESSTANCHIONS
                              • SAFESSAFE DEPOSIT BOXES
                              • SECURITY
                              • SHIPPING AND RECEIVING
                                • Shipping from the Hilton
                                  • SHOPPING
                                  • SIGNAGEBANNERS
                                  • SITE INSPECTIONPRE-PLANNING
                                  • SMOKING
                                  • SOUND SYSTEM
                                  • SPECIAL MEAL REQUESTS
                                  • SPORT
                                  • STORAGE
                                  • SUITES
                                  • Sustainability
                                  • TAXES
                                  • TAXICABS
                                  • TELEPHONESTELECOMMUNICATIONS
                                    • Dial ldquo9rdquo line
                                    • Dedicated Analog Phone Line
                                    • DID Lines
                                      • Type of Call Instructions Rates
                                        • Video Teleconferencing
                                          • TENTS
                                          • THEME PARTIES
                                          • TOURSSIGHTSEEING
                                          • TUXEDOSFORMAL WEAR
                                          • VOICE MAIL
                                          • WEATHER
                                          • WHEELCHAIRS
                                          • WIRED PAYMENT
                                          • WORSHIP SERVICES
                                          • ZIP-OUT CHECKOUT
                                          • Hilton Clearwater Beach
                                          • Credit Card Payment Authorization Form
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