Hikvision DDNS Setup Help Document

Enter your Gateway (router) ipaddress in the prefered DNSserver field

Enter server name here:www.hik-online.com

Select DDNS type “hkDDNS”

Copy Gateway IP from here to theprefered DNS below, if you have alreadyentered you router(gateway) ip hereearlier

Setting up DDNS directly on the DVR/NVR menu

Enable DDNS (tick box)

Create a Domain name hereeg: “myhouse”(This domain will be the samename as you create on theHik-online DDNS account)Note: If the DVR is connected tothe router and has internet access it will check if the domain is already used by another DVR whenyou click apply, if this happens pleasetry a different domain name)

myhouse

1. Go to [Configuration] – [Network] – [General], make sure IP address, subnet mask, gateway, DNSare filled in correctly according to your network environment.

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2. Go to [Configuration] – [Network] – [DDNS], select [HkDDNS], fill [Server Address]

Setting up DDNS using IVMS4200 version 1.3 Network Software

Select “Camera Settings” in theIVMS4200 software

Select “Device settings” to configure the DDNS settings

Select “Network” to configure the DDNS settingsSelect “DDNS” to configure the settings

Go to www.hik-online.com to configure the DDNS settings

Select “advanced” to configure the DDNS settings

Enter the Gateway DNS(Router IP) here

Tick Enable DDNS and select HKDDNS

Enter Device Name that you created atwww.hik-online.com

myhouse

myhouse

myhouse

Europe B.V.

PART 1-C Setup DDNS server address in IP camera through IE

1. Access the IP camera using internet explorer, http://IP:Port/config, example http://172.28.1.59:81/config

2. Go to [Network settings] and [Network Settings] – [Advance] make sure IP address, subnet mask, gateway, DNS are filled in correctly according to your network environment.

Setting up DDNS using IVMS4200 version 2 Network Software

Enter the “Device Managment” menu(if you do not see this option tab you will find it in the “Control Panel” tab)

Select the device to edit

Select “Remote Config” option

Enter the information in the same way as using Version 1.3 software

Creating the DDNS account for Hikvision Products(once you create aHikvision DDNS account you can add as many DVRs etc as you like)

Go to www.hik-online.com on a PC or MAC browser

Create a new Hikvision DDNS account(you will be able to add and manageas many Hikvision DVRs, NVRs and IPcameras as you like form this oneaccount)

Click add device to add a new DVR,NVR or IP camera to your DDNS account

Add your DVR details hereDevice name can be anything.

Serial No can be easily found using theIVMS4200 software if you have alreadyadded DVR to the local Network(see instructions below)Serial can also be found on the DVR MenuMenu-Maintenence-System info The Port number is usually 8000

How to find the serial number

Connect to you DVR on your localNetwork using IVMS4200 client softwareSelect “Device Management” (click on “view if youdo not see Device Management tab)

Copy the serial number from hereand paste it into the DDNS field inthe Hikvision DDNS web site asshown above

If you see error warning, removeany unsupported characters fromthe serial number eg: /                                                                              

Click on your DVR from list

Username: Password:

Once you have added the DVR, NVR or IP camera to the DDNSservice you will be able to seethe status of the device

Adding the device to you iphone, Android or windows phone

You can use the actual ip address of theHikvision DDNS service or the web addresswww.hikvisioneurope.net

Select register mode as DDNS

iphone and Android app IVMS4500

Enter the Domain name you createdat Hik-online.com, eg. myhouse

Default user name and password is:admin12345

(example- my house)