High impact recruitment solutions

Talent with impact

Our clients turn to us for proven expertise, a global process and infrastructure, proprietary competency models, innovative sourcing strategies and technologies, and a unique approach to measure and optimize business impact.

Futurestep can meet a variety of workforce requirements; from RPO and project recruitment, to search and consulting. Our services offer a truly world-class capability to deliver talent with impact, providing the experience and global reach to identify, attract and retain the people who drive business success.

What we do Discover high impact talent Combining proven expertise and proprietary competency models with innovative candidate sourcing and attraction strategies.

Deliver high impact talent Aligning the people and the organization to business priorities.

Measure high impact talent Taking a unique approach to measuring the talent that drives your business success.

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About Futurestep We are the global industry leader in high impact recruitment solutions; offering fully customized, flexible services to help organizations meet their talent and recruitment needs.

Our people and processesWith 39 offices in 20 countries, we have over 800 Futurestep professionals delivering consistent cross-border high-quality solutions. Our diverse employees speak over 30 different languages and have specialist niche market sector and functional expertise. They utilize the global network and service management centers (SMCs) to provide a bespoke and scalable solution, thanks to best-in-class candidates sourcing tools and innovative web technologies. We use world renowned Lominger competency based tools to identify the right talent and to help you make the right hiring decision.

Our relationship with Korn/FerryFuturestep is a wholly owned subsidiary of Korn/Ferry International, the premier global provider of talent management solutions since 1969. At Futurestep we focus on professional level RPO, project recruitment, search and consulting delivering high-impact recruitment solutions tailored to meet our clients’ needs.

OUR SERVICES

• Recruitment process outsourcing (RPO)• Project recruitment• Search• Consulting – recruitment diagnostic,

workforce planning, talent communications & employer brand, assessment & selection, recruitment technology services

SERVICE MANAGEMENT CENTERS (SMCs)

• 15% of our staff are based in our 7 service management centers (SMCs) - US, China, India, New Zealand, Australia, Argentina and Poland

• Flexible, dedicated resources, providing high quality, cost effective output

• Cost effective solutions

KEY FACTS

• Successful relationships with one in three Fortune 100 companies

• Specializing in six industry verticals; Industrial, Consumer/Retail, Technology, Life Sciences, Government/Public Sector and Financial Services

• Recognized in 2011 as the global leader for ‘Breadth of Service’ in HRO Today’s RPO Baker’s Dozen ranking

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In a volatile and fiercely competitive world, businesses and organizations need to discover, deliver, maximize and measure talent with impact. Futurestep RPO provides the optimal solution. Our tailor-made RPO services offer flexibility and scalability through a combination of a high-touch on-site/off-site resources. We manage for you, in your name, under your control, all or parts of your recruitment processes.

RPO delivers a number of key benefits:• Better and more cost-effective processes• Reductions in cost and time to hire and

more control over both• Access to scalable, flexible talent resources• Enhanced employer brand and corporate

reputation• More responsive workforce planning

Recruitment process outsourcing (RPO)Flexible and scalable RPO solutions improve talent operations and deliver business impact for today’s large, complex and global organizations.

• Improved quality of hire• Reduced cost per hire• Continuous improvement of the

recruitment function

Over the past 13 years we’ve established ourselves as leading RPO specialists, delivering solutions that make a positive commercial impact for our clients. We’ve extended our global network and our offering to cover almost every industry sector and specialist functions, focusing on professional level talent.

Futurestep invest in the best: with dedicated experts and high quality delivery teams, leveraging the tools and expertise of the Korn/Ferry business, we use the most advanced recruitment tools and methodologies and can tailor bespoke solutions for global organizations and yet remain sensitive to local cultures and demographic issues.

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Project recruitmentFuturestep project recruitment services offer a proven, outsourced approach for managing multiple hires within a specific timeframe.

In the unpredictable world that we live in, successful businesses plan for the future, but at the same time need to be flexible and adapt to the changing market. If you need to recruit talent in a niche specialism, to expand in a new country or have unexpected changes in hiring needs for example, we’ll develop a customized strategy and support you at every stage of the project.

Utilizing a tried and tested recruitment methodology, we can deliver the right talent in the right numbers and in the right location – over a timeframe agreed in advance with you. Our teams ensure that the process is seamless, stress-free and in line with your broader talent strategy.

OUR PROJECT RECRUITMENT SOLUTIONS GIVE YOU:

A bespoke recruitment strategy • Tailored to meet your needs and

match your culture and processes

Dedicated support • A team leader who manages all

outsourcing on your behalf, from sourcing and research through screening and selection

Time-sensitive recruitment processes • Delivering the right talent in good

time, whilst ensuring high quality and efficiency

We provide high volume recruiting at a low cost and with a reduction in time to hire without impacting quality.

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SearchWith over a decade of experience, Futurestep is regarded as the trusted resource for securing specialized talent.

Discovering the top talent – talent that will positively impact your business – is probably the single most pressing recruitment challenge that successful multinational businesses face today. Futurestep is uniquely positioned and equipped to help clients meet this challenge more effectively.

We are a truly global business, with 39 offices across 20 countries and an extensive global talent database that spans all major industries and key functions. At the same time, with more than 800 recruitment specialists operating ‘in country’, we are sensitive to local circumstances and requirements.

SPECIALIST EXPERTISE

All of our consultants provide invaluable experience and understanding in six key industry verticals:• Industrial• Consumer/Retail• Technology• Life Sciences • Financial Services• Government/Public Sector

We identify the best candidate and help you make the right hiring decisionOur consultants all have specialist niche market sector and functional expertise. They utilize the global network and service management centers (SMCs) to provide a bespoke and scalable solution for you thanks to best-in-class candidates sourcing tools and innovative web technologies.

We use a set of competency-based questions for candidate assessment and selection applying Korn/Ferry’s proprietary Lominger research to correlate competencies and job performance. Candidates are selected and presented based on skill and ability against criteria statistically correlated with job success and a structured behavioral interviewing approach identifies top candidates by focusing on differentiator competencies to isolate exceptional, low-supply and high-demand talent.

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ConsultingThrough our consulting services, we support clients with the wider aspects of the employee lifecycle and workforce planning process.

Recruitment diagnosticPeople drive business success. That’s a fact. Getting recruitment right, is putting in place, and fine tuning, all the parts of the recruitment system for them to work like a well-oiled machine. The right strategy and process to recruit and retain the right talent, can significantly positively impact competitive advantage.

Through our recruitment diagnostic, we apply tried and tested processes and methodologies to review all the facets of your recruitment setup, from workforce planning, to talent communications and employer brand, to assessment and selection, underpinned by recruitment technology to provide you with an unbiased expert view of the current state of your recruitment setup. The diagnostic report presented back to you in an interactive workshop benchmarks your current setup against external best practice as well as the latest innovations and thinking in the field. It concludes with concrete and actionable recommendations for improvement.

Workforce planningBuilding on our vast experience, we have a clear understanding of corporate strategy and its implications for talent in the broadest sense. We help you develop a coherent action plan to discover, deliver, measure and maximize the right talent to put strategy into practice.

We work in partnership with clients to create and implement a workforce planning strategy and program that meets the unique needs of your business, focusing on the issues that matter most to you:

• Understanding the talent market better• Quantifying the skills you will need in future• Interpreting talent metrics• Identifying and rectifying talent gaps• Determining a coherent action plan to

maximize talent with impact

We can address one or all of these issues, and will produce a bespoke plan. We provide a workforce planning team that really understands your business and works for its long-term success, not just a short-term goal.

IMPROVED TALENT MANAGEMENT AND RECRUITMENT EFFICIENCY

We use our expertise to help businesses improve the efficiency and reduce the costs associated with their recruitment and talent management processes. We provide innovative and new ways to align their people, processes and technologies to achieve dramatic improvements in:• Recruitment diagnostic• Workforce planning• Talent communications

and employer brand• Assessment and selection• Recruitment technology services

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Talent communications and employer brand Every business wants the best talent available – but not every business thinks strategically about its position, reputation and brand impact in the talent marketplace. Working closely with clients in multiple industry sectors, we use the latest research techniques to both identify their employer value proposition (EVP) and create the tools needed to ensure a consistent brand experience across the employee lifecycle.

From sourcing channel planning and website development, to recruitment advertising, social media strategies and talent community communications, we have the insight, expertise and capabilities to enhance an organization’s reputation as an employer.

Candidate assessment and selectionFuturestep draws on its vast experience to help businesses analyze their assessment and selection strategies and offers its own expertise in management assessment. We benchmark against best-in-class organizations; determining their current effectiveness and capacity to grow into new talent segments and new geographies.

We focus our consultancy services on the need to deliver improved return on investment and effort. We also understand the need to integrate assessment and selection processes within broader talent management strategies and to maximize the role that technology – career websites and tracking systems to mention just two – can play in improving the way any business assesses and selects the best talent.

Recruitment technology servicesRecruitment technology evolves at a rapid rate and has the capacity to transform the way businesses discover and deliver talent.

Our experience and sector expertise means that we truly understand the evolving recruitment technology marketplace. We retain an independent and impartial overview, which means we can advise clients on which technologies are right for them, help with the implementation or optimize existing technologies.

“ We bring logic and clarity to this challenge: starting with a clear understanding of corporate strategy and its implications for talent in the broadest sense before developing a coherent action plan to discover, deliver and maximize the right talent.”

About Korn/FerryKorn/Ferry International is a premier global  provider of unique talent management solutions.

For more than four decades, Korn/Ferry has established industry leadership through a deep understanding of people, culture, organizational dynamics, and business strategy.

Korn/Ferry International was founded in 1969 by Lester Korn and Richard Ferry. The company grew from success to success throughout the 1970s, moving beyond the US into Europe, the Middle East, Africa, Latin America and the Asia Pacific region to become the world’s largest executive search firm by 2006 (Fortune Magazine).

Our diversified suite of offerings enables clients to attract, engage, develop, and retain their talent.

With the world’s largest network of experienced and specialised consultants and cutting-edge tools, resources and methodologies that distinguish us from the competition and provide our clients with a competitive advantage.

About Leadership and Talent ConsultingAs one of the world’s top ranked leadership and talent consulting firms, we build more effective people, teams, and organizations to drive accelerated business results, and achieve sustainable change. We work with Boards, CEOs, CHROs, and CLOs to align their talent strategy with their business strategy – bringing together deep consulting expertise with the most advanced research-validated methodologies available.

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