Herald Business Journal - 06.01.2015

Supplement to The Daily Herald

On the riseIs the housing rebound real? 6-7

Living to ride:From Microsoft exec to

Harley dreams, 4

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NEWSROOMEditor: Jim Davis 425-339-3097; [email protected]; [email protected]

Contributing Writers: Jennifer Sasseen, John Wolcott, M.L. Dehm

Contributing Columnists: James McCusker, Monika Kristofferson, Andrew Ballard, Tom Hoban

PublisherJosh O’[email protected]

COVER PHOTOConnie and Ralph Mennie are selling their home in Stanwood, but are worried about where they’ll move.Kevin Clark / The Herald

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COVER STORYSnohomish County’s real estate market is nearly back to the peak of 2007, 6-7

BUSINESS NEWSFormer Microsoft exec builds a top Harley franchise in Marysville . . . . . 4

Senior Aerospace CEO wins Economic Alliance award . . . . . . . 11

Mill Creek school teaches next generation of bartenders . . . .12-13

Marysville chocolatier imports beans from Phillpines . . . . . . . . . . . . . . . . 14

Stanwood’s Smashing Art Studio allows customers to be artists . . . . 15

BUSINESS BUILDERSTom Hoban: Downtown Everett may finally be turning corner . . . . . . . . 16

Andrew Ballard: Learn the mindset of your customers . . . . . . . . . . . . . 17

James McCusker: PUD streetlights illuminate cost-benefit analysis . . . 19

Monika Kristofferson: How to cope with information overload . . . . . . . 19

BUSINESS BRIEFS . . . . . . . . . . . 21

PUBLIC RECORDS . . . . . . . . . . . 23

ECONOMIC DATA . . . . . . . . . 24-25

BUSINESS LICENSES . . . . . . . 26-27

By Emily HamannFor The Herald Business Journal

So how do you go from a Microsoft executive to the owner of a Harley-Da-vidson dealership?

Scott Smernis just laughs.“Everybody wants to know that,”

Smernis said.He’s the owner and dealer principal

of Sound Harley-Davidson in Marys-ville, a dealership that he built from the ground up. Before getting the dealership, Smernis was living in Kirkland, working as a consultant and a director of program management for Microsoft.com for about 10 years.

A decade ago, he pondered a career switch.

“I had decided I wanted to do some-thing different that was more customer focused,” he said. “Where I could have more direct involvement with the end customer.”

And he had always wanted to own his own business.

He had been riding Harleys for a few years, and was on the Harley-Davidson company website when he saw the call to apply to own a dealership.

About four months after he applied, the company got back to him.

“They were interested in opening a dealership in Marysville,” he said. “I said, ‘Sure, where’s Marysville?’ I didn’t come up that way much.”

There were 20 applicants. He was one of seven finalists invited to Milwaukee to present their business plan for the new dealership.

“Well, I didn’t have a business plan,” he said. “I spent 24/7 for the next two weeks pulling together a business plan.”

About two weeks after coming back from Milwaukee, he found out he got the dealership.

“I had no experience running a busi-ness, I had no experience building a com-mercial facility,” he said. “So there was a lot of ramp up, a lot of learning.”

He chose managers who had a lot of experience in the industry, like gen-eral manager Dwane Cannady, who has been working at Harley dealerships for 25 years. Cannady was a little worried about having an owner who knew noth-ing about dealerships, but he also said Smernis’ switch from tech to dealership owner isn’t actually that uncommon.

“They are expensive to get into,” Can-nady said. “You’re not going to make a lot of money at a Harley-Davidson dealer-ship so you’ve got to make it somewhere coming in.”

Cannady helped introduce Smernis to the world of Harley dealerships. Although, he said, some of Smernis’ expe-rience at Microsoft transfers over.

“It boils down to people management,” he said. It’s hard to learn, he said. You just have to have it. And Smernis does.

“He basically understands the principle of giving people the tools they need to do their job, and let them do it,” he said.

Smernis lives in Florida now, on Islam-orada, in the Florida Keys. Three years ago he was able to move back to his home

state and still keep an eye on his dealer-ship. He can monitor the security cam-eras from his phone and uses Skype for meetings with his staff.

“The technology allows me to kind of have this lifestyle,” he said. He visits the dealership in person every few weeks.

Cannady said the system works well.“We’re in constant communication,”

he said. “It’s nice to have the owner step away sometimes, recharge, come back.”

Sound Harley-Davidson opened in 2006. Since then, the dealership has been highly decorated by the Harley-Davidson company, winning seven Bar and Shield Circle of Achievement Awards in nine years.

They just won a bronze award for the 2014 year. They have also twice been selected as a top 100 dealership by Dealernews, a trade publication covering

North American motor sports dealers. For 2014, Sound Harley was the only Harley-Davidson dealership in the state to make the top 100 list.

Of all the Harley dealerships in the U.S., about a hundred per year are awarded Bar and Shield awards, in lev-els from platinum to bronze. In giving out the awards, Harley-Davidson looks at each dealership’s operation, facilities, financials and customer service surveys.

“I’ve got a really fantastic management team,” Smernis said. “We run a really tight ship operationally and financially.” But the key component of Sound Har-ley-Davidson’s success, he said, is in their customer service.

“We run a very honest and reputable dealership,” he said. “We try to produce an experience.”

With each customer, they want them to

go home with a good story that they tell around the dinner table, Smernis said, “a story that starts with, ‘You won’t believe what happened at Sound Harley.’”

That story could be anything, he said, whether it’s about how they got help with their parts or the maintenance team went above and beyond or an employee found a rare jacket at a dealership in Idaho and had it shipped to the store for the customer.

“Things that just don’t happen to you normally when you go into any store these days,” Smernis said.

Smernis and the rest of the team made it a priority from day one to create an environment that makes customers feel welcome, Cannady said.

“There’s an ambiance at this dealership that isn’t like any other dealership, and I get this feedback a lot from other custom-ers,” Cannady said. “You’re going to walk into this place; you’re going to feel good about being here.”

The dealership, like many Harley-Da-vidson dealerships, is more than just a place to buy a motorcycle. It does daily rentals. It’s a full service repair shop, it offers riding gear and Harley-branded clothes. Parts and accessories is big for Harleys.

“Almost everybody accessorizes their Harleys,” Smernis said. “Nobody leaves their Harley stock.”

Each Harley dealership has its own chapter of the Harley Owners Group, a club that goes on rides and does charity events together.

“The thing about Harley is it’s not just the motorcycles, it’s the lifestyle,” Smernis said. “When you buy a Harley, you’re not just buying a Harley, you’re buying into a family and a community.”


PHOTOS BY GENNA MARTIN / THE HERALD

Sean Bacon installs a bigger engine on a bike in the workshop at Sound Harley-Davidson. The Marysville shop aims to cater to the needs of Harley-Davidson riders.

Scott Smernis started Sound Harley-Davidson nine years ago after working for Microsoft for a decade.

From Microsoft to Harley-Davidson

REPORTJune 2015

Creating Economic Opportunities

Port of EVERETTJune Sunday Farmer’s Market

June 2, 9Port Commission Mtgs

June 6Marina & Jetty Island Cleanup Day

June 6American Cancer Society Relay for Life

June 25Summer Concerts Begin

Briefly

SEAPORTMarch through June has been particularly busy supporting the logistics chain for energy cargoes and a large bridge project in Edmonton, Canada.

MARINASeason moorage is filling up fast. Call the Marina office for details at 425.259.6001.

CommissionersTroy McClelland/District 1Tom Stiger/District 2Glen Bachman/District 3

CEO/Executive DirectorLes Reardanz

Information you would like to see in next month’s update? Please e-mail [email protected]

Stay Connected! Visit www.portofeverett.com ‘Like’ us on Facebook; ‘Follow’ us on Twitter and Instagram

The Everett Farmer’s Market has returned for its 22nd season at the Port of Everett waterfront now thru Oct. 18.

On Sundays from 11 a.m. – 4 p.m., rain or shine, the Everett Farmer’s Market will fill the Port’s South Marina Promenade located at 1600 W. Marine View Drive. The 24-week market opened one week earlier than last year and is closing two weeks later to provide an extended season for its local vendors.

“We truly appreciate the broad

and generous support of local growers, value-added producers and our local artisan entrepreneurs,” Everett Farmer’s Market Owners, Gary Purvis and Karen Erikson said. “These hard-working business owners are community members whose efforts in their field of specialty serve to benefit the greater Everett and Snohomish County population. Know your farmer; know your food. Come meet and support your vendors this market season.”

The 2015 market is anticipated to

be the biggest yet, featuring farm fresh goodness and homemade wares from more than 80 vendors. Patrons can expect a variety of goods, ranging from locally farmed fruits and vegetables, packaged and ready to eat foods, arts and crafts, flowers and more.

A new feature to the Market this year is a nine-week Kids Place: Learn, Explore, Grow Canopy starting June 21. Visit everettfarmersmarket.net.

Everett Farmer’s Market Kicks Off Extended Season at the Port of Everett

REAL ESTATEThe Waterfront Place Central Project Office has opened at Waterfront Center, 1205 Craftsman Way, Ste. 107. Stop by and check it out.

EXECUTIVEThe Port of Everett earned an Environ-mental Award from the Washington Public Ports Association for its Waterfront Place Cleanup projects.

Port ofEVERETT

CALENDAR

A new study of the economic impacts of the Port of Everett found that Port operations supported 35,130 regional jobs in 2014, up 133 jobs from 2012, according to an independent analysis by Pennsylvania-based Martin Associates.

The study found the Port’s Marine Cargo and Industrial Properties support 33,376 direct, indirect and induced jobs, while the Marina and Waterfront Place support 1,753 direct, indirect and induced jobs.

“The Port continues to be a significant economic generator in the region and was able to maintain its economic contribution, despite the economic recession,” said Dr. John Martin of Martin Associates. He noted that “continued investment in port infrastructure is necessary in order for the Port to sustain and grow its economic contribution.”

Port activity also contributes: • $373 million in state and local taxes; $220.8 million was collected at the state level, and $152.2 million at the local level

• $583 million in local purchases• Personal wages and local consumption related to the port-sector increased to $3.9 billion, with the average annual salary of those directly employed by port-related businesses equating to $86,703.

In addition to regular activity, the Port of Everett has a very ambitious capital investment strategy that is designed to create additional economic opportunities and jobs for the region, Port of Everett CEO Les Reardanz said. In the next five years, the Port is expected to invest $134.2 million, $44.5 million this year alone. This construction activity will support approximately 3,300 temporary construction jobs over the next five years.

Reardanz reiterated that the Martin Associates’ findings “also show how vitally important it is that investment in our ports and landside transportation infrastructure be a high priority so that the U.S. can remain a global competitor, providing these positive

Independent Economic Study Finds the Port of Everett Supports 35,130 Regional Jobs

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A new study of the economic impacts of the Port of Ev-erett found that Port operations supported 35,130 regional jobs in 2014, up 133 jobs from 2012, according to an inde-pendent analysis by Pennsylvania-based Martin Associates.The study found the Port’s Marine Cargo and Industrial

Properties support 33,376 direct, indirect and induced jobs, while the Marina and Waterfront Place support 1,753 direct, indirect and induced jobs.“The Port continues to be a significant economic genera-

tor in the region and was able to maintain its economic contribution, despite the economic recession,” said Dr. John Martin of Martin Associates. He noted that “continued in-vestment in port infrastructure is necessary in order for the Port to sustain and grow its economic contribution.”Port activity also contributes: • $373 million in state and local taxes; $220.8 million was collected at the state level, and $152.2 million at the local level

• $583 million in local purchases • Personal wages and local consumption related to

the port-sector increased to $3.9 billion, with the average annual salary of those directly employed by port-related businesses equating to $86,703.In addition to regular activity, the Port of Everett has a very

ambitious capital investment strategy that is designed to create additional economic opportunities and jobs for the region, Port of Everett CEO Les Reardanz said. In the next five years, the Port is expected to invest $134.2 million, $44.5 million this year alone. This construction activity will support approximately 3,300 temporary construction jobs over the next five years.Reardanz reiterated that the Martin Associates’ findings

“also show how vitally important it is that investment in our ports and landside transportation infrastructure be a high priority so that the U.S. can remain a global competitor, providing these positive impacts for generations to come.”

The Everett Farmer’s Market has returned for its 22nd season at the Port of Everett waterfront now thru Oct. 18.On Sundays from 11 a.m. – 4 p.m., rain or shine, the

Everett Farmer’s Market will fill the Port’s South Mari-na Promenade located at 1600 W. Marine View Drive. The 24-week market opened one week earlier than last year and is closing two weeks later to provide an extended season for its local vendors.

“We truly appreciate the broad and generous sup-port of local growers, value-added producers and our local artisan entrepreneurs,” Everett Farmer’s Market Owners, Gary Purvis and Karen Erikson said. “These hard-working business owners are community mem-bers whose efforts in their field of specialty serve to benefit the greater Everett and Snohomish County population. Know your farmer; know your food. Come meet and support your vendors this market season.”

The 2015 market is anticipated to be the biggest yet, featuring farm fresh goodness and homemade wares from more than 80 vendors. Patrons can expect a va-riety of goods, ranging from locally farmed fruits and vegetables, packaged and ready to eat foods, arts and crafts, flowers and more.A new feature to the Market this year is a nine-week

Kids Place: Learn, Explore, Grow Canopy starting June 21. Visit everettfarmersmarket.net.


By Jim DavisThe Herald Business Journal Editor

R emember when the housing market collapsed?

Yeah, that’s so 2007.The market has bounced back, homes

are being sold quickly and sellers are often getting what they ask for properties, and sometimes a little more.

“Inventory is controlling the day,” said David Maider, owner-broker of Winder-mere Real Estate/M2 in Everett. “There are a low amount of homes on the market and a relatively high number of buyers who want to take advantage of the prices and low interest rates. All of those things point to a market that generally favors the seller.”

Consider this: In April 2011, the median price for a home in Snohomish County was $225,000. Just four years later, this past April, the median price for a home in the county was $335,000. That’s an increase of $110,000, a jump of 48 percent.

While home prices fluctuate month to month, the arrow has been pointing up, and it’s been pointing up for some time.

That’s not to say the market is back to pre-recession levels. Home prices haven’t reached the top of the market set in 2007, when the median price was better than $350,000 some months.

Still, it’s in the same ballpark.On the frontlines of the housing mar-

ket are Connie Mennie and her husband, Ralph.

They’ve owned their 100-year-old home for 17 years in a historic part of west Stanwood. It’s where they raised their three kids. They wanted to sell the house four years ago when their young-est, Jake, graduated from high school, but they didn’t because the market was down.

Connie Mennie spends four hours each day commuting to her job as a customer communications supervisor at Sound Transit in Seattle.

“I want half the house and half the commute,” Mennie said. “It’s a great place to raise a family, but I work in downtown and my husband works in Maltby.”

They put their house on the market last fall but only got a few nibbles. They took it off the market in December and put it back up more than a month ago. The number of people looking at the home has been night and day.

That’s led them to ask the obvious question: Where will they move when their home sells?

“Every house we see that we like sells within a week, and I don’t want to make an offer until we know our house is sold,” Mennie said. “I like to plan things and I’m living with a lot of ambiguity right now.”

Someone who can relate is David Floan.

He’s the executive vice president of production for Evergreen Home Loans, overseeing 35 offices in six states, includ-ing a Marysville office.

Like the Mennies, he, too, is looking to

sell his home, but he doesn’t know where he’d move.

“I’m personally prepared and ready to go, but the problem is I can’t find any-thing I want to buy,” Floan said.

While more people are putting their homes on the market, those new listings haven’t kept pace with the homes actually being sold.

In April, the most recent month of available data, homeowners in Snohomish County put 1,702 properties on the mar-ket, up from 1,591 homes a year previous. But the total number of listed properties for the county dropped from 2,237 to

1,937, a decrease of nearly 17 percent.It’s considered a healthy market when

there are six months’ worth of homes in an area. The supply of homes is measured by the amount of time it would take for the current inventory of homes to be sold if no new homes were listed.

Some parts of the county, like the Mill Creek-Mukilteo-Everett area, have less than a month of supply.

One of the factors is the recession. While home prices have increased, many homeowners haven’t built enough equity to be willing to sell and look for a new one.

People build equity two ways: by pay-ing down the principal and by watching the value of their home increase year after year. Historically, homes increase in value in the Puget Sound area 4 percent to 5 percent per year, Floan said. That just didn’t happen during the recession.

In the past four years, homes have seen a surge in sales prices month after month. Will it continue?

Floan thinks it will, but more slowly, “in a more modest, more historic pace.” One thing that will slow the increase in home prices is an increase in interest rates.

“If we see rates ratchet up, that’s going to slow things up because there will be fewer buyers who can qualify for a home,” Floan said.

Real estate observers have expected interest rates to climb eventually, although they’ve hovered at historic lows for many years. Even if they climb, they’ll probably only come up slowly, said Deidre Haines of Coldwell Banker Bain.

“I’m pretty sure we’re going to con-tinue to see a pretty robust market,” Haines said. “I don’t anticipate any major

declines anytime soon.”One of the market naysayers is Tim

Ellis, who writes the blog Seattlebub-ble.com. He started the blog before the recession out of frustration that homes didn’t seem affordable. Despite the name of the blog, he hasn’t always been down on the housing market in metro Puget Sound. He eventually did buy a home in south Everett in 2011.

But he’s raising questions about the market again. In a blog post this spring, he questioned whether the increase in the market is “Seattle Bubble 2.0.”

He noted similarities between today and seven years ago: double-digit rate increase in sales prices, low inventory and homes selling for more than the asking prices.

He also noted some differences, chief of which is that the no-money-down loans of the past have been regulated away and buyers are more cautious.

It all adds up to a weird market, Ellis


COVER STORY

KEVIN CLARK / THE HERALD

Ralph and Connie Mennie are looking to sell their Stanwood home to move closer to their jobs. But they’re worried about finding their next home: “Every house we like sells within a week”

Housing market’s wild rideCOVER STORY

“I like to plan things out and I’m living with a lot of ambiguity right now.”

— Connie Mennie

“It seems like that opportunity has evaporated for the people who are out there trying to buy today.”

— Tim Ellis

The Mennies put their 100-year-old home on the market last year, but had just a handful of people visit. They put it back on the market this year and people have flocked to it.

A limited number of luxury suite annual leasing options are available at XFINITY Arena, the

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People build equity two ways: by pay-ing down the principal and by watching the value of their home increase year after year. Historically, homes increase in value in the Puget Sound area 4 percent to 5 percent per year, Floan said. That just didn’t happen during the recession.

In the past four years, homes have seen a surge in sales prices month after month. Will it continue?

Floan thinks it will, but more slowly, “in a more modest, more historic pace.” One thing that will slow the increase in home prices is an increase in interest rates.

“If we see rates ratchet up, that’s going to slow things up because there will be fewer buyers who can qualify for a home,” Floan said.

Real estate observers have expected interest rates to climb eventually, although they’ve hovered at historic lows for many years. Even if they climb, they’ll probably only come up slowly, said Deidre Haines of Coldwell Banker Bain.

“I’m pretty sure we’re going to con-tinue to see a pretty robust market,” Haines said. “I don’t anticipate any major

declines anytime soon.”One of the market naysayers is Tim

Ellis, who writes the blog Seattlebub-ble.com. He started the blog before the recession out of frustration that homes didn’t seem affordable. Despite the name of the blog, he hasn’t always been down on the housing market in metro Puget Sound. He eventually did buy a home in south Everett in 2011.

But he’s raising questions about the market again. In a blog post this spring, he questioned whether the increase in the market is “Seattle Bubble 2.0.”

He noted similarities between today and seven years ago: double-digit rate increase in sales prices, low inventory and homes selling for more than the asking prices.

He also noted some differences, chief of which is that the no-money-down loans of the past have been regulated away and buyers are more cautious.

It all adds up to a weird market, Ellis

said. Many home buyers are putting a substantial amount of money down on new homes, he said. It’s possible that other things are at play. Maybe there’s a tech bubble that could burst and hurt the housing market in the Puget Sound region. Maybe foreign investors could dry up for reasons that have nothing to do with the region.

“If we are in another bubble, I feel like the outcome is going to be very different, but I don’t know what it will look like,”

Ellis said. And it’s possible that Snohom-ish County and the Puget Sound region are experiencing a shift in which property values climb into the rare air of areas like New York and San Francisco.

And that would be disappointing in another way, Ellis said.

“I bought a house in 2011, but my per-spective is still the buyer’s perspective,” Ellis said. “It seems like that opportunity has evaporated for the people who are out there trying to buy today.”

Real estate professionals say they don’t think there will be a collapse in home prices anytime soon.

“I don’t think we’re anywhere near in a position to worry about another bub-ble,” said Haines with Coldwell Banker Bain. “The increase in appreciation has been pretty steady. It hasn’t gone up overnight.”

There are a lot of positives to the mar-ket right now, said Maider, owner-broker of Windermere Real Estate/M2 in Ever-ett. Interest rates are still historically low, employment is up and consumer confi-dence is high.

While King County is becoming less affordable, that makes Snohomish County more attractive, he said. As for supply, there are fewer distressed homes now than just four years ago. New con-struction still hasn’t geared up. Maider believes that all makes a healthier market than eight years ago.

“The demand feels real,” Maider said. “I think the market is behaving like the market does when there is a low supply of inventory and a lot of demand in the marketplace.”

As for people being priced out of the market, it’s a legitimate concern, Maider said, especially since wage levels haven’t kept up with price increases.

“I think my gut response is it is all sup-ply and demand,” Maider said. “If housing gets too high then fewer people will buy and prices will come down to the point where people can start buying again.”


COVER STORY

KEVIN CLARK / THE HERALD

Ralph and Connie Mennie are looking to sell their Stanwood home to move closer to their jobs. But they’re worried about finding their next home: “Every house we like sells within a week”

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THE HERALD

Housing market’s wild rideCOVER STORY

“I like to plan things out and I’m living with a lot of ambiguity right now.”

— Connie Mennie

“It seems like that opportunity has evaporated for the people who are out there trying to buy today.”

— Tim Ellis

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ing daily to either upgrade their service or coming to Frontier because it’s so unusual to have that symmetrical offering.

Frontier seems unique in that there’s a lot of women leadership.

It really does cultivate and encourage female leadership across the whole com-pany. Maggie Wilderotter, who is today the executive chairman of the board of directors, is our senior-most leader. When she started with Frontier in 2004 as our chairman and chief executive officer, we didn’t have any women in senior leader-ship roles. Today we have six regions and two of our region presidents are women and six of our 12 board directors are women. Across the whole company, we have 5,920 women out of 17,800 employ-ees and 570 of those are in management positions. And 32 of those are actually in senior leaderhsip roles.

Since you started, you had two major outages, one in Oso and another in Red-mond. What happened in Oso?

The Oso landslide happened on Sat-urday, March 22. There were four com-munities involved, Oso, Darrington, Lake Cavanaugh and Suik-Suattle tribe. Dar-rington and the Suik-Suattle in terms of the telecommunications industry were in survivable mode. They had 911 and they had local phone service. Oso and Lake Cavanaugh were completely cut off.

For both of those outages, we were fortunate in that we had crisis communi-cations already outlined and emergency preparedness plans already in place. We had to get out there very, very fast to assess the situation. In any disaster, get-ting 911 service back up and operating is our No. 1 priority no matter what.

We weren’t really allowed to go into the landslide area to lay temporary fiber until Monday afternoon. So the tragedy struck on Saturday morning. We couldn’t get in until really the responders and the public officials said, ‘OK, Frontier you can go.’ In five hours, we laid 14,000 feet of 24-strand, temporary fiber. This was on the mountain, this was through ravines, anywhere that we could string it to get it up to so we could get operational as fast possible.

At 9 o’clock on Monday night, we actu-ally got to go to the Darrington Com-munity Center where they were having a

By Jim DavisThe Herald Business Journal Editor

EVERETT — If there’s a wrong time to take a job as a top executive, Vicky Oxley found it.

In February 2013, Oxley joined Fron-tier Communications to lead the compa-ny’s Washington territory at the regional headquarters in Everett. Within the next year and a half, the company saw tele-phone, Internet, television and even 911 service knocked out for thousands of cus-tomers not once, but twice.

The first time happened during the Oso landslide on March 22, 2014. The landslide killed 43 people burying a stretch of Highway 530 and wiping out Frontier’s lines for Darrington, Oso, the Sauk-Suiattle Reservation and the Lake Cavanaugh community. Frontier was able to restore temporary service within two days to the communities.

Just a few months later in September, a contractor working on a storm drain in Redmond accidentally cut through one of Frontier’s main lines, shutting down ser-vice to the city and several surrounding areas. Again, it took days for crews scram-bling to get service restored.

While outages happen, the severity of both was unusual for any telecommuni-cations company. Oxley has nothing but praise for the people at her office for their work in those days. She notes the Oso tragedy was especially personal for her employees, many of whom live in north Snohomish County.

Oxley comes to Frontier with a great deal of telecommunications experience, working for years at McCaw Commu-nications, continuing when it became AT&T Wireless and then Cingular. She also spent about four years at What-counts, an email marketing startup in Seattle.

At Frontier, Oxley is the vice president and general manager for Washington, which stretches from Snohomish County to the Canadian border. Oxley is in charge of a little more than 900 employees, with 480 based in Everett. She’s excited about what the company offers both residen-tial and commercial businesses. Frontier touts that it has spent $200.21 million in the past three years upgrading service in Western Washington. The company

recently started offering Frontier’s 2Fast symmetrical broadband. Oxley, who lives in Bellevue, enjoys hanging out with a new chocolate lab puppy named Roma and going for hikes in Western Washing-ton’s vistas.

She’s also studied music most of her life and she, a partner and an accompanist sing opera at small soirees or gatherings as a charity auction item. They sang at the Rotary district conference in May at the Tulalip Resort Casino.

“We like to say we do all of frosting and none of the cake,” Oxley said. “We just do the songs that people know like from a commercial or a movie like from ‘Diva.’”

Oxley took some time to talk about her role in Everett, the outages and Frank A.

Buffalo, the mascot Frontier adopted in 2013. The following interview has been edited for length and clarity.

How is your industry changing?For us, for Frontier, we’ve been a tele-

phone company for many, many years however we are fully into broadband, fully into the future products and services. There are a lot of providers out there and I would put Frontier’s products and ser-vices at the forefront of what is available in the market today and when you cou-ple that with the local engagement model that we embrace it’s really first class.

What keeps you up at night?Making sure that our customers

whether they’re residential or commer-cial have exactly what they need. The best possible customer experience is a customer who never calls. Their service is working exactly how they thought it should work.

How do you hope to grow in this area?I hope we grow our commercial busi-

ness. We have a very solid group of account executives who are highly skilled and I really think we have an opportunity to grow our business fairly substantially in the commercial space particularly because of the products and services we have available to customers today. In the resi-dential area, now that we have the 2Fast symmetrical on Fios, customers are call-


PHOTOS BY MARK MULLIGAN / THE HERALD

Frontier Vice President and General Manager Vicky Oxley oversees the Washington area for her company. The regional office suffered two major outages in her first months on the job.

Frank A. Buffalo was adopted as the mascot for Frontier in 2013. This statue sits at Frontier’s regional offices in Everett.

Frontier exec talks adversity, success

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ing daily to either upgrade their service or coming to Frontier because it’s so unusual to have that symmetrical offering.

Frontier seems unique in that there’s a lot of women leadership.

It really does cultivate and encourage female leadership across the whole com-pany. Maggie Wilderotter, who is today the executive chairman of the board of directors, is our senior-most leader. When she started with Frontier in 2004 as our chairman and chief executive officer, we didn’t have any women in senior leader-ship roles. Today we have six regions and two of our region presidents are women and six of our 12 board directors are women. Across the whole company, we have 5,920 women out of 17,800 employ-ees and 570 of those are in management positions. And 32 of those are actually in senior leaderhsip roles.

Since you started, you had two major outages, one in Oso and another in Red-mond. What happened in Oso?

The Oso landslide happened on Sat-urday, March 22. There were four com-munities involved, Oso, Darrington, Lake Cavanaugh and Suik-Suattle tribe. Dar-rington and the Suik-Suattle in terms of the telecommunications industry were in survivable mode. They had 911 and they had local phone service. Oso and Lake Cavanaugh were completely cut off.

For both of those outages, we were fortunate in that we had crisis communi-cations already outlined and emergency preparedness plans already in place. We had to get out there very, very fast to assess the situation. In any disaster, get-ting 911 service back up and operating is our No. 1 priority no matter what.

We weren’t really allowed to go into the landslide area to lay temporary fiber until Monday afternoon. So the tragedy struck on Saturday morning. We couldn’t get in until really the responders and the public officials said, ‘OK, Frontier you can go.’ In five hours, we laid 14,000 feet of 24-strand, temporary fiber. This was on the mountain, this was through ravines, anywhere that we could string it to get it up to so we could get operational as fast possible.

At 9 o’clock on Monday night, we actu-ally got to go to the Darrington Com-munity Center where they were having a

meeting and announced that broadband, high speed Internet service was back up and operational.

What about in Redmond?The Redmond outage was very differ-

ent. It was Sept. 20. It was actaully a third-party construction crew working for the city of Redmond that was replacing a storm drain and they cut an 18-way duct bank filled with fiber and copper cables. It took down service in downtown Red-mond and surrounding areas, surround-ing neighborhoods. We were able to restore 911 service in 24 hours. We were able to restore Fios Internet and Fios TV within four days. We try to get really cre-ative in these instances where customers are out of service while we’re working through the complete restoration.

How are employee relations?My approach or my belief is that peo-

ple are people. No matter what role they’re in you can create a culture where people want to come to work and they want to thrive. I personally think we have some of the best employees any-where I’ve ever worked. You asked about these outages, what our technicians and employees did during those outages, it is absolutely astounding. I do think we have an outstanding group of people across the board and that’s at every layer of the organization.

Tell us about Frank A. Buffalo.Frank is awesome. We take Frank out

to events like AquaSox games or out to a local engagement events. We have a Frank costume that one of our folks usu-ally wears. It’s really fun to watch children run up to Frank and want to get their picture taken with him. I think Frank is whimsical, approachable, very unusual to have as your mascot. Does it speak to our rural roots? Yes, I think it does. I think he makes you smile.

What should I ask you that I haven’t asked you?

One of the things that we’re very proud of here at Frontier is we are a 100 percent U.S.-based workforce. We’re a company that backs and supports hiring our veter-ans and military. In this area, it’s about 16 percent of our workforce, which I think is significant.

whether they’re residential or commer-cial have exactly what they need. The best possible customer experience is a customer who never calls. Their service is working exactly how they thought it should work.

How do you hope to grow in this area?I hope we grow our commercial busi-

ness. We have a very solid group of account executives who are highly skilled and I really think we have an opportunity to grow our business fairly substantially in the commercial space particularly because of the products and services we have available to customers today. In the resi-dential area, now that we have the 2Fast symmetrical on Fios, customers are call-



Frontier Vice President and General Manager Vicky Oxley oversees the Washington area for her company. The regional office suffered two major outages in her first months on the job.

Frank A. Buffalo was adopted as the mascot for Frontier in 2013. This statue sits at Frontier’s regional offices in Everett.

Frontier exec talks adversity, success

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By Jim DavisThe Herald Business Journal

TULALIP — The CEO and president of Arlington’s Senior Aerospace won rec-ognition for his success in business and community involvement in Snohomish County.

Jerry Goodwin received the John M. Fluke Sr. Community Leader award May 14 at the Economic Alliance Snohmish County’s annual meeting at the Tulalip Resort Casino.

“We’re all leaders here in Snohom-ish County and I truly believe that it is important that we lead by example,” Goodwin told the crowd of several hun-dred. “And ensure our county and region thrive in good times and also very difficult times.”

Steve Klein, who retired earlier this month as the general manager and CEO of Snohomish County PUD, was given the Henry M. Jackson Citizen of the Year Award.

Also honored were Phil Bannan Sr., the owner of Scuttlebutt Brewing, and David Beyer, president of Everett Community College. Bannan received The Herald Business Journal’s Entrepreneur of the Year award and Beyer won the paper’s Executive of the Year award.

Goodwin was praised for his entre-preneural approach to bringing together Aerospace Manufacturing Technologies, Damar Aerosystems and Absolute Man-ufacturing under the umbrella of Senior

Aerospace. He also served as United Way of Snohomish County’s campaign chair. More than 600 employees for his companies volunteer hundreds of hours of service each year. After the Oso disas-ter, employees were deployed to gather and deliver supplies and helped open an emergency family resource center.

Klein was at his daughter’s gradua-tion from college and could not attend

the luncheon. He delivered a recorded video message after receiving the Jackson award, which is named after the longtime U.S. senator from Everett.

“When I came into the energy indus-try, Sen. Jackson was chair of the Sen-ate Committee on Energy and Natural Resources,” Klein said. “Firsthand I saw the great accomplishments he brought about for the Northwest and the country.

Also some of my most dearest friends in the industry are people who who worked on the staff for Sen. Jackson. It’s very meaningful to be associated with him and this award.”

Earlier this spring, a PUD worker accused Klein and others of steering lucrative contracts to a private consulting firm owned by a former utility employee. That is being looked into by an indepen-dent investigator.

Bannan won the Entrepreneur of the Year award for his role in creating and expanding Scuttlebutt, one of the first microbreweries in Snohomish County. Scuttlebutt is undergoing a major ren-ovation that will double the size of its downtown Everett brewery, allowing the business to produce up to 24,000 barrels of beer. Bannan was at a family reunion and also could not attend.

Beyer was chosen this year for his role in leading EvCC, which opened the new Advanced Manufacturing Training & Education Center last year and for his work with Washington State Univer-sity as it takes control of the University Center.

He also praised partnerships between the college and the people in the room.

“With partnerships with all of you, with a talented faculty and staff, we make a difference and we touch a lot of lives,” Beyer said. “I’m very honored to receive this, but I’m even more pleased to say it’s about Everett Community College and the faculty, staff and students there.”


PHOTO COURTESY OF CARL MURRAY

Senior Aerospace CEO and President Jerry Goodwin won the John M. Fluke Sr. Community Leader award May 14 at the Economic Alliance Snohomish County’s annual meeting.

Economic Alliance honors two execs

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bartender pours a friend or a good tipper an ounce and a half instead of an ounce, that’s stealing.

There are also the cash payments that go straight into the tip jar and those servers who eat all the time yet have no voids or personal tickets to cover their meals. It’s not uncommon for employees who are dating to steal together, Corne-lius added. Then there are the instances of kitchen waste. If avocados are used on one sandwich, the chef will have to find other ways to use the perishable to pre-vent the whole case from rotting.

“If you use one item, you have to find at least two other applications for that one item,” Cornelius said. “I go through the menu. I look at the drink menu, the (point of sale) system and find weaknesses.”

One common weakness is for busi-ness owners to forget to raise their prices when costs go up or to incorrectly figure what to charge for an item in the first place. Cornelius figures the item cost to make a specific beverage or menu item and then figures what the cost it should be to get a fair return on it. It can be a real eye-opener to a business owner who doesn’t know his costs. Another error he sees business owners make is to confuse revenue with profit.

“People have a misconception about revenue,” Cornelius said. “I don’t care how much revenue you have. You can have a million dollars in revenue and still just make $10,000 in profit. It’s not about the revenue. It’s the profit.”

That’s why it is so important to know what your business expenses are and

By M.L. DehmFor The Herald Business Journal

At some point, every person imagines what it would be like to own a restaurant. They know the type of food they would like to serve and the type of staff they would like to employ.

The problem comes when someone without any experience actually takes the plunge and buys a restaurant. It happens fairly frequently which is one of the rea-sons why restaurants are one of the busi-nesses most likely to fail.

Enter Micha Cornelius. He is the director and owner of the Bartending Academy of Mill Creek (soon to become the Bar School of Mill Creek) as well as the executive chef of the Cafes Inc. chain which includes the Sawmill Cafe in Mill Creek, Mukilteo’s Speedway Cafe, Crys-tal Creek Cafe in Bothell and others.

Cornelius, a former restaurant owner himself, is also a restaurant and bar con-sultant. His clients range from those who have just purchased a bar or restaurant for the first time and haven’t a clue what hap-pens next to established restauranteurs who have a feeling that something isn’t right but can’t quite put their finger on it.

“When the food costs go up and the liquor costs go up — that’s when I get the phone call,” Cornelius said.

He is always amazed at how many peo-ple are tempted to buy a restaurant or bar when they have no background in the

business. His own background is solid. A graduate of culinary arts and business in his native Berlin, Germany, Cornelius opened his own restaurant, Micha’s Place, in Tacoma in 1999.

Cornelius sold that restaurant when his wife April was expecting their first child because he knew from experience a busi-ness owner must be onsite up to 80 or 90 hours a week if they want to be sure the

restaurant is run properly. He wasn’t will-ing to make that commitment to a busi-ness while starting a family.

His next venture in the industry was to help open up a couple of nightclubs in Tacoma. That was when he made his first big connection with the bartending school industry. Short-staffed one busy night, Cornelius tried to help out behind the bar at one of the clubs.

“I didn’t know any American drinking habits and I’m a pretty simple drinker,” he said. “They started throwing all of those drinks at me and I didn’t know what to do.”

Determined not to have that happen again, he sought out classes in bartend-ing. A successful stint at the Bartending Academy of Tacoma went so well that he soon became an instructor. By the time his wife changed jobs and they moved to Mill Creek in 2010, Cornelius was ready to open his own bartending school franchise.

Currently, his bartending school is graduating 250 to 300 students a year. Cornelius is an exacting taskmaster but his students have an 82 percent place-ment rate upon graduation and they are set for what can be a very lucrative career.

The drawback to the career is that bar-tending jobs, particularly the lucrative ones, are fast-paced and high stress. Many bartenders burn out quickly. But so do bar and restaurant owners.

“If you own a bar — you’re going to be an 80 to 90 hour a week guy. Every min-ute you’re not there, someone is stealing from you,” Cornelius said.

This stealing isn’t usually in the form of actually taking money out of the till and putting in a pocket. It’s more subtle.

In his role as a consultant, it’s Corne-lius’ job to help restaurant and bar owners find out where the profits are going when they’re not going into the till. When a


M.L. DEHM / FOR HBJ

Micha Cornelius trains about 250 to 300 bartenders a year at his Bartending Academy of Mill Creek. He also consults with restauranteurs on best practices.

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bartender pours a friend or a good tipper an ounce and a half instead of an ounce, that’s stealing.

There are also the cash payments that go straight into the tip jar and those servers who eat all the time yet have no voids or personal tickets to cover their meals. It’s not uncommon for employees who are dating to steal together, Corne-lius added. Then there are the instances of kitchen waste. If avocados are used on one sandwich, the chef will have to find other ways to use the perishable to pre-vent the whole case from rotting.

“If you use one item, you have to find at least two other applications for that one item,” Cornelius said. “I go through the menu. I look at the drink menu, the (point of sale) system and find weaknesses.”

One common weakness is for busi-ness owners to forget to raise their prices when costs go up or to incorrectly figure what to charge for an item in the first place. Cornelius figures the item cost to make a specific beverage or menu item and then figures what the cost it should be to get a fair return on it. It can be a real eye-opener to a business owner who doesn’t know his costs. Another error he sees business owners make is to confuse revenue with profit.

“People have a misconception about revenue,” Cornelius said. “I don’t care how much revenue you have. You can have a million dollars in revenue and still just make $10,000 in profit. It’s not about the revenue. It’s the profit.”

That’s why it is so important to know what your business expenses are and

where every dollar is going. He has seen restaurants with business expenses around 92 or 93 percent of revenue. But all of the business expenses together should not add up to more than 85 percent or you won’t make enough money to survive, he explained.

Brooke and Randy Baker of Chante-relle restaurant in Edmonds have used both of the services that Cornelius offers — bartending school and restaurant con-sultation. When the longtime successful restaurant owners added a bar to their restaurant, they started by getting some of their existing staff trained at the bar-tender school.

“During our initial meeting with Micha at the school, we found out about his con-sulting services, and we later had him out to our restaurant at a time that was conve-nient for us,” Brooke Baker said.

The couple hadn’t had bar experience in 18 years so they found Cornelius’ advice on setting up the new addition extremely helpful. They learned about popular products, trendy cocktails, com-puter programming and pricing.

“Of course the liquor distributors had some valuable information for us, but they all have vested interests,” Baker said. “Micha provided information without selling anything, which was refreshing and valuable.”

It’s this non-biased opinion, based on experience, that bar and restaurant own-ers have found so helpful. And they need every bit of help they can get if they want to keep their business from turning into a statistic.

“I didn’t know any American drinking habits and I’m a pretty simple drinker,” he said. “They started throwing all of those drinks at me and I didn’t know what to do.”

Determined not to have that happen again, he sought out classes in bartend-ing. A successful stint at the Bartending Academy of Tacoma went so well that he soon became an instructor. By the time his wife changed jobs and they moved to Mill Creek in 2010, Cornelius was ready to open his own bartending school franchise.

Currently, his bartending school is graduating 250 to 300 students a year. Cornelius is an exacting taskmaster but his students have an 82 percent place-ment rate upon graduation and they are set for what can be a very lucrative career.

The drawback to the career is that bar-tending jobs, particularly the lucrative ones, are fast-paced and high stress. Many bartenders burn out quickly. But so do bar and restaurant owners.

“If you own a bar — you’re going to be an 80 to 90 hour a week guy. Every min-ute you’re not there, someone is stealing from you,” Cornelius said.

This stealing isn’t usually in the form of actually taking money out of the till and putting in a pocket. It’s more subtle.

In his role as a consultant, it’s Corne-lius’ job to help restaurant and bar owners find out where the profits are going when they’re not going into the till. When a


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By Jennifer SasseenFor The Herald Business Journal

MARYSVILLE — Strita Supreme Chocolat is the real thing: A choco-late factory where organic dark chocolates are made

from scratch, starting with cacao beans i m p o r t e d from the Philippines.

T h a t ’ s why the shop’s web-site pro-

claims: “We MAKE choc-olates not melt.”

“Some companies, they buy it by the blocks and they melt it,” said John Henry Baylon, who runs Strita Supreme Chocolat, which opened in 2012, with wife Remy Crain. “We’re a maker, we make it.”

The proof is in the bags of raw cacao beans on display in a corner of the shop. If a chocolatier can’t show you cacao beans, chances are he’s not a true maker, Baylon said.

Unlike many choco-latiers, Baylon, 46, is also experienced in grow-ing and harvesting cacao beans. He was in his early 30s when he started plant-ing cacao trees with his father on land once owned by his great-grandparents in the Philippines. His father has since died and Baylon inherited the farm, which is run by cousins and where 6,000 cacao trees grow.

The “Strita” in Strita Supreme Chocolat honors his father. It’s a contraction of Santa Rita in Samar province, in the southeast-ern portion of the Philip-pines, where his father was born and where the farm is located, Baylon said.

The shop’s location at 10208 State Ave. in Marysville might seem an unlikely spot to get a choc-olate fix. A psychic business is housed in one half of the building and next door is Planned Parenthood. Yet if the former is about spir-itual health and the latter, female health, Baylon said his business is about health for all through eating dark chocolate.

“I want to show peo-ple what the real stuff is all about,” he said, adding,

“Health is wealth.”Cacao beans have been

called a superfood, with studies revealing various health benefits from eating dark chocolate every day in small amounts.

Dark chocolate is known to be rich in fla-vonoids, antioxidants that boost the immune system, lower blood pressure and reduce the risk of heart disease. And the darker the better, because darker chocolate contains more of the healthful beans.

The best chocolate is at least 70 percent cocoa and free of additives, Bay-lon said. His chocolate is organic and natural, with no added ingredi-ents. That means no milk, which studies have shown reduces the antioxidant benefits of chocolate. Nei-ther are there genetically modified ingredients. And there are no fillers, like the flour products some com-panies use in their choco-lates, so everything is glu-ten free.

Strita chocolate contains only cocoa beans, cocoa butter — released by the cocoa beans during grind-ing — and cane sugar.

“If you want the real stuff,” Baylon said, “here’s the real stuff.”

The shop is open 11 a.m. to 6 p.m. daily and visitors can taste a vari-

ety of chocolate products. Dishes of the healthful beans and nibs — the inside of the bean referred to as cocoa after roasting and grinding — line the glass counter of the small shop along with covered glass jars of chocolate sam-ples. In the display case below is an arrangement of chocolate bars for sale.

Cocoa content of the 1.8-ounce bars ranges from 50 to 100 percent, with bars at the higher end priced at $4 each and bars with 50-75 percent cocoa content costing $3.50 each. Flavors include rock sea salt, wild ginger, lav-ender, lemongrass, roasted

chili, forest blueberry, orange, peppermint and cinnamon.

With no added sugar, the 100-percent chocolate bars are an acquired taste, Baylon said. Other Strita Supreme Chocolat prod-ucts include small boxes of molded chocolate truffles for $7.50. Shelves behind the counter hold bags of chocolate-covered nuts and fruits, including trop-ical mango and rock salted mango. There is even chocolate-covered jerky, using jerky supplied by a local company, in flavors like teriyaki, chipotle and sweet red chili.

Baylon and wife Crain,

52, live in Everett, where Baylon works in Boeing’s quality department to fund the chocolate shop and his fledgling import/export business, Strita USA Enterprise. In addition to cacao beans, he is working on importing dried fish, a Filipino breakfast tradi-tion, and medicinal teas, such as moringa and man-gosteen, by sometime this summer or fall.

In the Philippines, where he and Crain grew up, chocolate is a way of life. Baylon said he learned chocolate-making from his aunt and grandmother, and remembers waking up in the morning with cacao trees outside his window.

Spanish and Portuguese explorers first brought cacao trees — botanically known as Theobroma cacao, Greek for “food of the gods” — to the islands from Central America in the 16th century, where they quickly took root and flourished.

Every Filipino drinks hot chocolate made in the ancient Mayan way, Baylon said. Known as tablea tsokolate (Spanish for tablet and Filipino for

chocolate) the hot drink is made by dissolving pressed dark-chocolate tablets in boiling water, then vigorously stirring with a wooden beater held between the palms called a batidor. The drink is made both with and without milk and a little sugar can be added to taste.

Baylon and Crain make the tablets and sell them in a tube labeled tabl’ea.

“Whether you’re poor or you’re a very rich guy, in the Philippines, the people have tablea in their kitchens,” Baylon said.

For Baylon and Crain, making chocolate in the old, traditional way is a labor of love.

She loves eating choco-late and she loves making it, Crain said.

“Especially if you get the product the way you want,” she said, “it makes you happy.”

As passionate as they are about getting it right, they are also passionate about dark chocolate’s health benefits.

“All the benefits that you get,” Baylon said, “you don’t get that from McDonalds.”



Strita Supreme Chocolat bars are stacked on top of a display case at John Henry Baylon’s chocolate shop in Marysville. Baylon makes all of the chocolate bars from beans grown at a family plantation in the Phillipines.

Strita Supreme Chocolat bars are created from cacao beans like these that grow in pods.

John Henry Baylon

Marysville shop crafts pure chocolate

“I want to show people what the real stuff is all about.”

— John Henry Baylon

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Melanie Galloway’s new Smashing Art Studio in Stanwood allows the customer to be the art-ist — transforming pieces of smashed China plates or colorful glassware into imaginative, creative mosaics and art pieces.

The art is only limited by the imagination, Gallo-way said.

“Pieces can be made by putting plates or mir-rors or other glass under a towel and hammering them into pieces,” she said. “Afterward, for one example, they’re applied to heart-shaped molds that I make. Each person’s finished design is always different, of course. The mold has a rod attached so the hearts can be used to decorate gardens or yards, for instance.”

She has a grinding machine and glass nip-pers for shaping the pieces and polishing their edges. An epoxy is used to apply them to shaped molds, picture frames or whatever the artist is using for their final product. The finished artwork can include a mix-ture of dinner plates with patterns and varied colors, jewelry, stained glass, tum-bled glass, stones, beads, seashells, ceramics or a variety of other media.

“It feels like a slow pro-cess sometimes. Some pieces take only hours, others may take weeks or even months of planning for yard sculpture, murals or other artwork. But peo-ple feel it’s worth it,” she said. “One woman wanted to make a peacock with

pieces of colorful glass. That’s about a four-month process of planning and creating, but it teaches people patience and imag-ination in creating their finished product.”

This summer she plans a class for making artwork “with country fun, mosaics such as lighthouses, with the light shining on the water,” she said.

Her studio provides stu-dents with a place to learn new techniques, stretch their imaginations and receive guidance in assem-bling what often tends to be challenging projects. The process is like creat-ing your own puzzle pieces to make whatever you want the picture to be at the end.

“I have a huge imagina-tion so this studio and the smashing glass technique is a perfect fit for me,” said Galloway, who lives

on north Camano Island. There are many artists on the island, she said, but none of them doing this type of work.

One of her customers

at the studio, Betty Stover, donated stained-glass and other supplies for classes. People stop by for classes or to work on their proj-ects a few hours at a time.

“Some people like to make tulips or color-ful daisies with pieces of glass from broken pottery, colored glass, whatever matches the colors or

shapes needed,” Galloway said.

Her background for cre-ating and teaching artwork techniques comes from her interior design classes at Bellevue Community College years ago, inspir-ing her to design her home from the floor up, with special motifs for each of her four children’s rooms. She also made bathroom mirror borders with sea-shells and antique fishing lures. Friends began ask-ing her how to make art like that and urged her to start her own art studio.

Along with her studio work, she’s now specializ-ing in commissioned proj-ects and competing for commercial projects.

For more informa-tion, contact Melanie Galloway at Smashing Art Studio, 10026 27th Ave., Stanwood, a block north of Highway 532, call 360-391-4628 or visit Smashing Art Studio on Facebook.


JOHN WOLCOTT / FOR HBJ

One of Melanie Galloway’s smaller artwork creations is this crab image, built from breaking glassware into smaller pieces to create an image of her favorite beach creature.

Studio offers smashing good time

1327372


Downtown renaissance may be hereI n the late 1980s, a

developer with big designs on downtown

Everett came to town and built what was then called Colby Square (now Key Bank Tower), a 10-story, class A office building on the corner of Colby and Everett avenues. It was to be the first of many, he said.

But nothing more hap-pened. The rent structures he needed to support a

higher-than-anticipated cost of construction weren’t achievable and the property fell out of his hands and landed with a local owner. He moved to Idaho and had success building condos after that experience. This has been an all-too-familiar pattern in Everett over the years: An out-of-town devel-oper with big eyes makes a bet on Everett and the results are mixed, leaving

only a smattering of local landlords and developers with limited capacity to do more than one or two projects every few years when the market heats up enough to justify them.

That pattern may be broken this year when downtown Everett opens its new farmer’s mar-ket, two new apartment complexes and its second national brand hotel within a four-block radius.

What’s important about this wave is that it’s private-sector led, all market-rate product, and it is coming from a blend of local and out-of-town investors. If they all succeed, Everett may attract others and create — finally — a rising tide that will float all ships.

Feet on the street with time, desire and disposable income in their billfolds after 5 p.m. has been the

missing ingredient in downtown Everett for years, so the particular uses being developed are strategic because they address that gap.

The new apartment product alone will house between 300 and 500 peo-ple with average house-hold incomes between $30,000 and $80,000 per year who aren’t there today. Sprinkle in 100 to 150 or so hotel patrons in the two new hotels on a typical day and that’s a lot disposable income looking for a place to eat, shop, entertain, walk dogs, exercise and socialize after work.

Another step in reviving downtown is addressing the office vacancy rate. To do that will require a sepa-rate strategy tied to a joint private/public vision that would give businesses rea-sons to choose downtown to locate or start their businesses. Most of the office space today is occu-pied by government and there’s very little reason to be in downtown Everett unless you do business with those agencies.

Any strategy would need to draw in private sector jobs to balance that, leveraging commer-cial passenger service at Paine Field as a never-be-fore-available convenience among other things.

Everett’s chances to do this improve a bit just by creating a vibrant place for people to live and then moving swiftly to having a fully functioning airport nearby.

The city and locals have done a nice job of improv-ing the streets, creating an arts experience and now promoting events and activities to draw people in. It’s just been missing the after-5 p.m. crowd.

Can these new down-town projects create the buzz and interest? It depends on the pace that apartments are rented, the rental rates achieved and the hotel occupancy rates.

If those key perfor-mance indicators go well by industry standards, the renaissance dreamed of by so many may finally be a reality and this time sus-tain itself for some time.

Outside eyes are watch-ing closely and remain poised.

Tom Hoban

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M arketers do their level best to understand the

demographic composition of their target markets — and they should.

But that information paints only part of the pic-ture. For a full customer portrait, you’ll need to brush up on your custom-ers’ mindset.

Shoppers fall into one of two categories: trans-actional and rational. Roy H. Williams, best-selling author of “The Wizard of Ads,” refers to them as “shopping modes.” Understanding the shop-ping mode, or mindset, of your customers will help drive many of your marketing decisions.

The first step is to know the traits and motivations of each category. The transactional shopper lives for today. These consumers like to research and shop many stores for the best price. Consumer Reports is directed toward this mindset. They love to negotiate and are not often loyal to a spe-cific brand or company. Although getting the best deal is the primary con-cern, they do not consider their time and travel as an expense, or part of the purchase price.

A rational shopper’s motivation is in direct contrast to that of a transactional bargain hunter. Rational shoppers consider future impli-cations and are looking for a company or person they can trust, one who is expert in their field. These shoppers are far more loyal. Rational shoppers also consider their time as a part of the purchase price, and don’t enjoy the shopping process.

Another important dynamic to consider is that transactional shoppers visit several stores before going back to one (that has the best deal) to pur-chase. Rational shoppers usually go straight to their favorite store or business and make their purchase. Many consumers, as with any psychological trait, have some of both ten-dencies to varying degrees. The same person can also be more transactional in one product category and be more rational in another. Most consumers,

however, are dominant in one or the other. Spotting these tendencies only requires observation and knowing what to look for.

The challenge for marketers and sales people is that the right thing to say (or present) to a transactional shopper will rub a rational shopper the wrong way. So under-standing your business’ ratio of transactional to rational shoppers will help

you tweak your marketing mix. Example: If you have a 4-to-1 ratio of rational over transactional shop-pers, you would focus on expertise and service attri-butes in positioning and presenting what you offer. Delivering on your prom-ise would be paramount, as your rational customer base will pay more for the “trust” factor. If most of your clientele is transac-tional, your strategy would

include frequent sales promotions and knowing what your competitors are charging. You’d be better off investing your resources in mystery shopping than service or retention programs.

Another “shopper set” is referred to the Qual-ity, Cost, Speed triangle. While these three attri-butes can influence pur-chasing in many product categories, they tend to be

more business-to-business oriented. It is advisable for those responsible for busi-ness-to-business devel-opment to qualify their prospective customers on how they would rank quality, cost and speed.

Adjusting what and how you market your product or service — based on your customers mind-set — can convert more “would-be shoppers” into “satisfied customers.”


Customer mindset key to marketing

Andrew Ballard

Growth Strategies

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T here are decisions that do not work out the way we expected. This is not a perfect world and

most certainly not one that is totally predictable.

Besides those decisions there are the other, more embarrassing choices. In private, at least, most successful entrepre-neurs and managers will admit to a few bonehead decisions they made. Some of these may have been particularly memo-rable because they placed a fragile young company’s future in jeopardy.

One of the characteristics that so many of these flawed decisions have in com-mon is that they were doomed from the start. Contrary to the popular saying, they didn’t make sense at the time.

The reasons why poor decisions are so often made, especially by inexpe-rienced entrepreneurs and managers, sometimes involve deep psychological issues best left to the experts to analyze. Most often, though, they are due to the decision-maker’s falling in love with an idea and closing his or her mind to the information that should have set off warning bells.

There is no foolproof way, literally, to prevent foolish decisions. Still, we are creatures of habit and developing a good habit — using cost-benefit analysis — can help us avoid many, maybe even most, of them.

Cost-benefit analysis is systematized common sense. That is what makes it all

the more valuable in a time where common sense is an increasingly rare and endangered.

What is involved in a cost-benefit analysis? In its simplest form, it is simply a listing of the total benefits, usually savings or additional revenue and a listing of the total expenditures necessary to obtain

those benefits. For a labor-saving device of some sort,

for example, the benefits would include the work-hours saved multiplied by the full hourly costs of the workers whose time would be saved. The cost side of the analysis would be the acquisition cost of the labor-saving device, including any up-front and periodic maintenance fees.

That’s the simplest form, and as we all know real life is rarely that simple. One of the reasons that equipment rentals are so popular is that they often make cost-benefit analysis considerably simpler. Many businesses have found that the less visible costs of equipment acqui-sition, maintenance, and management are a resource sink and chronic budget busters. Sometimes, however, real life can be refreshingly uncomplicated. A recent

decision by the Snohomish County Pub-lic Utility District, popularly referred to as “PUD,” for example, was buttressed by a straightforward cost-benefit analysis.

The decision involved whether they should replace the existing HPS (High Pressure Sodium) street lights with more energy-efficient LEDs (Light-emitting Diodes.) There are more than38,000 streetlights involved, so they looked at a five-year project schedule and deter-mined the costs of replacing them to be:

Costs (Including LED acquisition and installation)

Total Costs: $8,946,885 BenefitsEnergy Savings: $4,873,080Operations and Maintenance Savings:

$1,401,495Total Savings: $6,274,575That means that the costs exceed ben-

efits by $2,672,310. On a five-year time horizon, then, the project is underwater by more than $2.5 million dollars. At that point, though, the replacement LED installation costs drop out, while the energy and operations savings continue.

In year six, the net savings will be $1.7 million and will clear its accumulated deficit during year seven. After that it’s all savings. PUD estimates the Net Present Value — the future savings discounted because we have to wait for them — of the project, on a 20-year time horizon, is about $6.4 million.

You might wonder why present the analysis at the five-year level, then, when it is underwater. There are at least two good reasons: (1) cash flow — the finance chief needs to know how much cash this project is going to need; and (2) the installation project will be completed in five years even though its financial tail will wag on.

Experienced hands will tell you that not all cost-benefit analyses are that straightforward.

Calculations are a lot easier with today’s spreadsheets; Net Present Value, for example, is a ready-built formula setup in Excel. By and large, though, the biggest problems come not from calcu-lating what was included but what was left out; typically some significant costs, benefits or side-effects.

Cost-benefit analysis can really help managers of all businesses, large or small, by sharpening the thinking process that goes into decisions. It will not drain the creativity or productivity out of an indi-vidual or organization…but it will make us stop and think. And that’s the key to avoid a bonehead play.

Streetlights show cost-benefit analysisTo read moreAn account of the LED project may be found at: tinyurl.com/SnohomishCountyPUDStreet-Lights

James McCusker

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R ecently, I asked a group of people what sources of

information cause them to feel overloaded. I’m sure we’ve only scratched the surface here.

How many of these sources are on your list?

Email news-letters are com-monly saved to read later and then clog up the inbox.

Videos with business advice received from email newslet-ter subscrip-tions are saved to watch later.

Videos that look funny or interesting on social media sites are easy to get sucked into as a break from work.

Blog posts to read on every personal and busi-ness topic you can dream up seem to stack up.

Health product and food warning posts. It’s hard to resist reading, “Seven Foods That Will Make You Fat” or “Six Toxic Chemicals You’re Eating Daily.” What are they? We must know.

Podcasts promise enter-tainment or advice on marketing your business or improving productivity.

Free teleseminars are jam-packed with the latest business tips, tricks and advice to dial into.

Never-ending stacks of books, e-books, litera-ture, and articles sit in piles-unread.

We are living in an amazing time with tech-nology, endless resources and ease of access to information.

This can quickly become a problem in relation to productivity. I believe if we allowed our-selves, we could literally sit all day focusing solely on the examples I shared and not do a stitch of real work.

I am referring to work that has a positive impact on the bottom line of our businesses in the way of generating income, saving money or creating products.

How do we receive the information we want and need while keeping a bal-ance and not burning the

midnight oil take it all in? I’ll address how to deal

with the main sources of information next.

■ By invitation only. Your time is valuable and you’re in control of what you allow into your life,

including email newsletters, subscriptions, videos, and podcasts. If you signed up for a daily email because you wanted to receive a free report, that’s OK. But if the emails that land in your inbox daily are not interesting or valuable, you get to unsub-

scribe. Make sure you only invite and allow valuable tools, resources and infor-mation into your inbox. You don’t have time for anything less.

■ Make quick deci-sions. Recently, I read an article on productivity that included the tip of making a decision in 10 seconds or less or someone else will make the decision for you. Now, that may be a bit drastic, but I like where that’s going.

Of course there are many instances when we really do need to mull something over and take time to weigh out the pros and cons before moving forward.

But, how many times have you put off some-thing simple like reading an article or listening to a webinar?

If you do that enough times, you will end up with an overwhelming amount of information to review.

Many people just shut down and don’t make a decision and that’s why I hear about people with thousands of emails in their inbox.

Make quick decisions about the information you will allow to use up your time and energy.

If you start a book, video series or teleseminar that stinks, close it, delete it or shut it down. You’re the boss of your inbox and the information you consume.

■ Read efficiently. When you’re busy, it can

be daunting to face a stack of books on your desk or your nightstand. If you don’t have time to sit down and read a book, but you still want access to the content, consider these alternatives:

Getabstract.com is a great site with thousands of business book titles and summaries to choose from.

You choose the title and select the downloadable format of your choice. From there, you’ll receive a book summary of the

key ideas that will take 10 minutes to digest.

Audible.com is an Ama-zon company with a mul-titude of book categories, including business and self development.

You don’t have to sit down and focus on reading, you can listen to books from your com-puter or the app. Listen-ing to a chapter or two while you’re on the go in the car or on a walk, is a great way to combine two activities effectively.

■ Put it in your

pocket. I love this one. When you come across articles, videos or anything else you’d like to take a look at later, you can put it in your ‘Pocket’ on getpocket.com.

When you’re ready to get back to what you were interested in, you can view the information from your computer, phone or tablet.

Remember, once you go back to review what you saved, you can always delete the information if it isn’t serving you well.

Let’s celebrate the

resources that we have at our fingertips without let-ting facts and data become an overwhelming beast.

Keep the volume man-ageable so you can benefit from new ideas today and not lose them due to information overload tomorrow.

Monika Kristofferson is a professional organizer and productivity consultant who owns Efficient Organization NW in Lake Stevens. Reach her at 425-220-8905 or [email protected].

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Monika Kristofferson

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CONGRATULATIONS, CLASS OF 2015!

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MORE MOMENTS LIKE THISWhy EvCC?

EVERETT — Melissa Springer, general manager of the Hampton Inn Seattle/Everett Downtown, has joined the board of directors of the Sno-homish County Tourism Bureau. Springer has a total of 30 years of experience in the lodg-ing industry and resort management, both in

Seattle and California,

EVERETT — Express Employment Professionals have announced the sale of its Everett office to Stacey Snodgrass and Mark and Sandy Hagen. The Hagens own two other Express offices. Snodgrass has been with the Bellingham Express office since 1997. The office will serve the greater Everett area with temporary help and direct hire employment and is currently accepting applications.

ARLINGTON — The City of Arling-

ton’s attorney, Steve Peiffle, has received the 2015 Washington State Association of Municipal Attorneys’ Honorary Life Membership Award. This award is earned by serving at least 25 years as a city attor-ney or assistant city attorney in the State of Washington.

EVERETT — The Washington

Employer Support of the Guard and Reserve organization has presented

Community Transit of Snohomish County with an Above and Beyond Award in recognition of extraordinary support of their employees who are active in the National Guard and Reserves.

EVERETT — Leadership Snohomish

County recognized Economic Alliance Snohomish County with an inaugural Community Partner of the Year Award at

its 2015-2016 Signature Class graduation on April 30 at Tulalip Resort Casino.

EVERETT — Boys & Girls Clubs of Snohomish County has announced a new partnership with Coastal Commu-nity Bank. Coastal has chosen to be the nonprofit’s premier sponsor of the Youth of the Year program for Clubs. The year-long program culminates with a dinner honoring Youth of the Year attended by board and key community members.

EVERETT — United Way of Snohomish County has hired Jacqui Campbell as director of marketing and communications. Campbell is the for-mer senior marketing manager of The Daily Herald. Campbell has over 12 years of experi-ence in sales, advertising, account management and marketing. She currently serves on the YMCA Everett board of directors, is active in the Junior League of Seattle and is a Rotarian.

LYNNWOOD — Lynnwood Public Facilities District marked the 10th anni-versary of the opening of the Lynnwood Convention Center on April 30. In that time, the convention facility has hosted 3,900 events and more than 753,096

guests, generating an estimated $152 mil-lion in economic impact. An anniversary celebration is planned for the fall.

EDMONDS — Landau Associates has hired Cody Johnson as a senior engi-neer in the Edmonds Environmental Group. Johnson has a back-ground in environ-mental due diligence, site characterization, remediation design and hazardous building materials survey work. He holds a bachelor of science degree in civil engineering from the University of Minnesota and a bachelor of arts degree in physics from Lawrence University.

EDMONDS — FirstMark Insurance

in Edmonds, an independent insurance agency, recently teamed with Seat-tle-based Pemco Insurance. Founded by Andrew Cowan, FirstMark Insurance has helped families and businesses find the right personal, commercial, and life insurance since 2013.

CorrectionThe Tall Firs Disc Golf Course was

built on the grounds of the nine-hole Monroe Golf Course. A story on Page 12 of The Herald Business Journal misstated the size of the original course.


Long-term includes regularly scheduled vessels only.

Ship port calls 2015 YTD: 52

Barge port calls 2015 YTD: 16

Ship port calls 2014: 105

Barge port calls 2014: 80

May 23: Ocean Seagull, ECL

May 26: Westwood Victoria, Westwood

May 30: Ocean Seagull, ECL

June 2: Westwood Paci� c, Westwood

June 7: Thorsky, Westwood

June 9: Westwood Victoria, Westwood

PORT OF EVERETT SHIPPING SCHEDULE

BUSINESS BRIEFS

Cody Johnson

Jacqui Campbell

Melissa Springer

1322913


Federal tax lien201504010423: April 1; O Howard Y (+),

3524 177th Place SW, Lynnwood201504010424: April 1; Wilder2 Corp.,

18715 12th Drive SE, Bothell201504010425: April 1; Mckee, Brian J (+),

PO Box 3442, Lynnwood201504010426: April 1; ATS (+), 18820

59th Drive NE, Arlington201504010427: April 1; Marshall, Cerrid-

wen (+), 602 Laurel Drive, Everett201504010428: April 1; Marshall, Joseph R,

602 Laurel Drive, Everett201504010429: April 1; Global Advisory

Group Inc., PO Box 3078, Everett201504010430: April 1; Kuhlman, Jennifer

A (+), 14431 27th Drive SE, Mill Creek201504010431: April 1; Duong, Cristina L,

4202 Rucker Ave., Unit B, Everett201504010432: April 1; Pickens, Nanette

D, 14113 23rd Ave. NE, Arlington201504010433: April 1; Yates, Sally, PO

Box 3892, Everett201504070475: April 7; Seacrest Construc-

tion (+), 13101 55th Drive NE, Marysville201504070476: April 7; Sangster, Cynthia,

23301 Cedar Way, Apt. U201, Terrace201504070477: April 7; Marcos (+), 17525

Highway 99, Suite 1, Lynnwood201504080772: April 8; Boles, Tyrone E,

9519 Holly Drive, Everett201504080773: April 8; Menger, Charlyne,

1531 Rainier Ave., Everett201504080774: April 8; Jakes Corp., PMB

6147 13300 Bothell-Everett Hwy, Mill Creek201504080775: April 8; Green, Scott R,

4801 Seahurst Ave., Everett201504080776: April 8; Gillis, Ruth (+),

3821 125th Place SE, Everett201504080777: April 8; Petersen, Bradley

D, PO Box 2668, Lynnwood201504080778: April 8; Nesseth, Kay C (+),

PO Box 999, Snohomish201504080779: April 8; McFalls, Lacy C (+),

PO Box 1624, Marysville201504080780: April 8; Suetsugu, Robert

M, 1225 183rd St SE, Apartment G103, Bothell201504080781: April 8; DiMaggio, Tracie

(+), 17426 Mountain View Road SE, Monroe201504080782: April 8; Oasis Gardens &

Designs (+), 20820 Echo Lake Rd, Snohomish

201504080783: April 8; Nesseth, Robert W, PO Box 999, Snohomish

201504080784: April 8; Cho, Jenny (+), 17410 Highway 99, Suite 150, Lynnwood

201504080785: April 8; Peters, Brandi (+), 5306 33rd Ave. W, Everett

201504080786: April 8; Mallory, Patricia L (+), 6915 162nd Place NE, Arlington

201504080787: April 8; Sweeney, Sarah L (+), 2814 206th Place SW, Lynnwood

201504080788: April 8; Lock Tech Safe & Lock Co., 26307 127th St. SE, Monroe

201504080789: April 8; Michael Leon Con-struction Inc., 526 N West Ave. 126, Arlington

201504080790: April 8; Hinchliffe, Martha J (+), 9204 Merchant Way, Everett

201504140380: April 14; ATS (+), 18820 59th Drive NE, Arlington

201504140381: April 14; Nobach Trucking, PO Box 3369, Arlington

201504140382: April 14; Orca Electrical Contractors, PO Box 14693, Mill Creek

201504140383: April 14; Edwards K&S Construction, 1818 5th St., Marysville

201504140384: April 14; AIS-Intrnl, 6100 219th St. SW, Suite 480, Mountlake Terrace

201504140385: April 14; Scherrer, Maryann G, 18711 32nd Ave. SE, Bothell

201504140386: April 14; Maissen, Sunni (+), 20304 87th Ave. W, Edmonds

201504140505: April 14; Rzeczkowski, She-rie Woge (+), 2613 Colby Ave., Everett

201504140506: April 14; Dromgoole, Tim-othy C, 216 Nugget Road, Gold Bar

201504140507: April 14; Neuman, Albert R III, 3405 172nd 5-392, Arlington

201504140508: April 14; Neuman, Linda (+), 3405 172nd 5-392, Arlington

201504140509: April 14; Alloway, Deborah J, 24507 Old Owen Road, Monroe

201504140510: April 14; Carpenter, Ana M (+), 1730 112th St. SW, Apt. G104, Everett

201504140511: April 14; Carpenter, Chris-topher, 1730 112th St. SW, Apt. G104, Everett

201504220334: April 22; Foster Drywall (+), PO Box 3589, Arlington

201504220335: April 22; Leducs Concrete Inc., 18120 83rd Ave. SE, Snohomish

201504220336: April 22; Anjou Wellness Spa (+), 3423 Bell Ave., Everett

201504220337: April 22; Metzker Commu-nications Inc., 3015 Everett Ave., Everett

201504220338: April 22; Ins. Payroll Ser-vices, 19410 36th Ave. W, Ste 12, Lynnwood

201504220339: April 22; Stoll, Glen A, 9115 236th St. SW, Edmonds

201504220342: April 22; Matsumoto, Tacey, 1001 E M. View Drive, Apt B-27, Everett

201504220343: April 22; Johnson, Annette L (+), 601 122nd Court NE, Lake Stevens

201504220344: April 22; Tourtellot, Mark P, 21506 53rd Place W, Mountlake Terrace

201504220345: April 22; Garcia, Maria A (+), 3217 Lake Drive, Lake Stevens

201504220346: April 22; Killer Paint (+), 1033 Ave. D, Suite F, Snohomish

201504220347: April 22; Badgley, Gary (+), 20701 Highway 9 SE, Snohomish

201504220348: April 22; Shaffer, Sherry L, 19818 13th Drive SE, Bothell

201504220349: April 22; Corstone Floor-ing, PO Box 852, Stanwood

201504280344: April 28; Jefferies, Robert D, 8028 Broadway, Everett

201504280345: April 28; Eslinger, Patti J, 9124 55th Ave. NE, Marysville

201504280346: April 28; Ghaemi, Katay-oun (+), 3824 164th Place SE, Bothell

201504280347: April 28; Dubell, Kenneth R, 14936 182nd Ave. SE, Monroe

201504280348: April 28; Spectrum Svcs., 2720 Rucker, Ste 101, MSC 61580, Everett

201504280349: April 28; Sackman, Danniel A, 18922 136th Place SE, Monroe

201504280350: April 28; Cafe Twin Eagles, 1206 1st St., Snohomish

201504280351: April 28; Jepson, Jason L, 209 92nd Place SE, Everett

201504280352: April 28; Azbill, Marshall, 15229 78th Ave. SE, Snohomish

Release of federal tax lien201504010434: April 1; Strickland-Williford,

Lorena M, 12199 Village Center Place, Suite 201 No. A, Mukilteo

201504010435: April 1; Waldal, Skyler A, PO Box 25, Arlington

201504010436: April 1; Holcomb, Terri L (+), PO Box 751, Sultan

201504010437: April 1; Skartved, Troy E, 2110 Connors Road, Snohomish

201504010438: April 1; Haner, Barbara A, 512 A Glen Ave., Snohomish

201504010439: April 1; Irvin, Pamela J (+), 4105 84th Place NE, Marysville

201504010440: April 1; Schmekel, Greg A, 715 S Davies Road, Lake Stevens

201504010441: April 1; Mcintosh, Michael S, PO Box 752, Darrington

201504010442: April 1; Munro, Daniel (+), PO Box 6091, Edmonds

201504010443: April 1; Smith, Jeffrey J, 8801 81st Drive NE, Marysville

201504010444: April 1; Thrash, Frank, 5222 158th Place SW, Edmonds

201504070666: April 7; Macangus Ranches Inc, 15466 Los Gatos Blvd., No. 212, Los Gatos

201504080791: April 8; Moran, John C, 3005 Everett Ave., Everett

201504080792: April 8; Wipfli, Janet M, 13026 311th St. Ave. SE, Sultan

201504080793: April 8; Kennedy, Craig, 5422 138th Drive SE, Snohomish

201504080794: April 8; Gajdos Construc-tion Inc., PO Box 1296, Monroe

201504080795: April 8; Munro, Daniel D, 7115 174th St. SW, Edmonds

201504140387: April 14; Nanoice Inc., PO Box 14983, Mill Creek

201504140388: April 14; Hamlin, Angela R (+), PO Box 1568, Stanwood

201504140389: April 14; Puget Sound Security (+), 1624 Grove St., Suite A, Marysville

201504140390: April 14; Crawford, Ray-mond (+), PO Box 12277, Everett

201504140391: April 14; Gates, William N, PO Box 283, Lynnwood

201504140392: April 14; Alejandro, Luz H (+), 610 143rd Place SW, Lynnwood

201504140393: April 14; Lebaron, Isaias E (+), 17603 30th Drive SE, Bothell

201504140394: April 14; Konicki, James E (+), 1714 117th Drive SE, Lake Stevens

201504140395: April 14; Reynolds-Bowler, Vicky 2629 Lincoln Way, Apt. D36, Lynnwood

201504140396: April 14; Onkhamdy, B., 15001 35th Ave. W, Apt. 31204, Lynnwood

201504140397: April 14; Spring, Losi B, 12220 240th St. NE, Arlington

201504140398: April 14; Harfst, Christian W, 3317 Rucker Ave., Everett

201504140399: April 14; Baldridge, Linda (+), 27108 162nd St. SE, Monroe

201504140400: April 14; Griffin, Joy M (+), 17001 77th Place W, Edmonds

201504140401: April 14; Osborne, Clar-ence L, 3802 Colby Ave., Everett

201504140402: April 14; Schmer, George E (+), 9615 115th Ave. NE, Lake Stevens



201504140405: April 14; Schmer, Frank (+), 9615 115 Ave. NE, Lake Stevens

201504140406: April 14; Schmer, Frank (+), 9615 115 Ave. NE, Lake Stevens

201504140407: April 14; Ostrom, Laura A, 16410 84th St. NE, Apt. D534, Lake Stevens

201504220340: April 22; Barber, Jodi L, 16306 80th Ave. NW, Stanwood

201504220341: April 22; Sze, George A, 167 Prospect St., Seattle

201504220350: April 22; Sterling Land-scape Services (+), PO Box 1528, Monroe

201504220351: April 22; Yang, Tak S, 18905 33rd Ave. W 201, Lynnwood

201504220352: April 22; Sorrels, Charles A (+), 23607 Highway 99, Suite 3a, Edmonds

201504220353: April 22; Sorrels, Charles A, 23607 Highway 99, Suite 3a, Edmonds

201504220354: April 22; Whitis, Debora (+), 10405 195th St. NE, Arlington

201504220355: April 22; Knoth, Suanne M (+), 1923 9th St., Marysville

201504220356: April 22; Harris, John T,

10718 Vernon Road, Lake Stevens201504220357: April 22; Futurecom Tech-

nologies Inc., PO Box 844, Mukilteo201504220358: April 22; Bentz, Jocelyn G

(+), 14722 65th Ave. W, Edmonds201504220359: April 22; Michael Schmidt

& Associates., 17611 Talbot Road, Edmonds201504220360: April 22; Stieben, Daniel D,

330 A South Olympic Ave., Arlington201504220361: April 22; Johnson, Curtis

W, 1 Priest Point Drive NE, Marysville201504220362: April 22; Konsmo, Marsha

K (+), PO Box 12341, Mill Creek201504220363: April 22; Kinder Britches

(+), 422 Main St., Edmonds201504220364: April 22; Kinder Britches

(+), 422 Main St., Edmonds201504220365: April 22; Choindon,

Davaanyam, Prime Minister Amars St Ulaan-baatar Mongolia

201504280353: April 28; Wammack, Kamie M (+), PO Box 159, Arlington

201504280354: April 28; Hall, Shannon (+), 17023 57th Place W, Lynnwood

201504280355: April 28; Delo, Lance R, 20523 13th Drive SE, Bothell


201504280357: April 28; Jenson, Kenneth, 49310243rd St. SW, Mountlake Terrace

201504280358: April 28; Wattam, Cynthia J (+), 2124 127th Place SE, Everett

201504280359: April 28; Danford, Deborah L, 12304 Highway 530 NE, Arlington


201504280361: April 28; Ewart, Nanci (+), 6319 55th Place NE, Marysville

201504280362: April 28; Huckins, Nola I, 17515 84th Ave. NW, Stanwood

201504280363: April 28; Architectural Mill-work Installation (+), PO Box 917, Mukilteo

201504280364: April 28; Willey, Cappi E (+), 11728 Marine View Drive, Edmonds

201504280365: April 28; Haggin, Debra A (+), 12304 Kelli Place NE, Lake Stevens

201504280366: April 28; Willey, Cappi E (+), 11728 Marine View Drive, Edmonds

Partial release of federal tax lien

201504070478: April 7; Foster, Paula, 925183rd Place SE, Bothell

201504070479: April 7; Zimmer, Sharon A, 1811 80th Ave. W, Edmonds

Release of federal tax lien-paid for

201504080916: April 8; Holland, Joshua, 1427 122nd St. SE, Everett

201504200104: April 20; Lefebvre, Henri, 3436 227th St. SW, Brier

Satisfaction of employment security lien

201504020348: April 2; Get E R Done Painting (+), State Of Washington (Dept Of)

201504030310: April 3; Cascade Music Inc., State Of Washington (Dept Of)




201504070119: April 7; Snohomish Auto-motive (+), State Of Washington (Dept Of)

201504140274: April 14; Snohomish Auto-motive (+), State Of Washington (Dept Of)

201504300125: April 30; James Cleaners (+), State Of Washington (Dept Of)

Withdrawal of federal tax lien

201504010447: April 1; McCann, Michael W, 4821 Delaware Ave., Everett

201504010448: April 1; Chub, Anzhela A (+), 4821 Delaware Ave., Everett


PUBLIC RECORDS

15-12076-KAO: Chapter 13, Todd F. Borseth and Tina Borseth; attorney for joint debtors: Jeffrey L. Smoot; filed: April 4; assets: yes; type: voluntary; nature of business: other; type of debtor: individual

15-12160-KAO: Chapter 7, Secure Inc.; attorney for debtor: Thomas D. Neeleman; filed: April 7; assets: no; type: voluntary; nature of business: other; type of debtor: corporation

15-12348-KAO: Chapter 11, South I-90 Limited Partnership; attorney for debtor: S. Plowman; attorney for special request: J. Cul-len; filed: April 16; assets: yes; type: voluntary; nature of business: other; type of debtor: other

15-12459-KAO: Chapter 13, Chad Rollen Mitchell; attorney for debtor: Jason E. Ander-son; attorney for special request: Michele S. Assayag; attorney for special request: Lisa M. McMahon-Myhran; filed: April 22; assets: yes; type: voluntary; nature of business: other; type of debtor: individual

15-12523-KAO: Chaper 11, John Joseph Michael and Michelle Bailey Michael; attorney for joint debtors: Larry B. Feinstein; attorneys for special requests: Daniel Bugbee, Chris-tine A. Martin-Lord, Daniel Steinberg, James Miersma, pro se; attorney for interested party: Jody McCormick; attorneys for special requests: Zachary Mosner, Mark Bailey; filed: April 23; assets: yes; type: voluntary; nature of business: other; type of debtor: individual

15-12628-KAO: Chapter 7, Ehab Shafik and Mariam Shafik; attorney for joint debtors: Kenneth J. Schneider; filed: April 29; assets: no; type: voluntary; nature of business: other; type of debtor: individual

Bankruptcy filings

Snohomish County tax liens


SNOHOMISH COUNTY ECONOMIC DATA ECONOMIC DATAPending sales, residential real

estate

Closed sales, residential real

estate

Unemployment rate, percent

Continued unemployment

claims

Aerospace employment

Construction employment

Professional services

employment

Local sales tax distri-butions, Snohomish

County and incorporated cities

Consumer price index, King

and Snohomish counties

10/10 968 579 9.8 11,627 35,800 16,500 21,000 $4,184,474 227.25

11/10 854 572 9.8 12,498 36,300 15,800 20,900 $4,486,570

12/10 787 684 10.1 13,142 36,700 15,400 21,100 $4,038,376 226.89

01/11 938 533 9.8 14,391 37,000 14,300 20,200 $4,211,277

02/11 1,046 494 10.4 13,175 37,600 14,300 20,500 $5,374,920 229.48

03/11 1,375 785 10.2 13,200 38,000 14,300 20,700 $3,392,214

04/11 1,233 734 9.5 12,341 38,800 14,500 21,200 $3,415,252 231.31

05/11 1,315 820 9.2 11,974 39,300 14,700 21,200 $4,103,347

06/11 1,279 866 10.1 10,737 40,200 15,200 21,500 $4,202,089 233.25

07/11 1,207 851 10.1 10,388 41,100 15,700 21,800 $4,169,784

08/11 1,325 916 9.1 9,443 41,400 15,900 22,100 $4,591,484 233.81

09/11 1,161 837 9 8,938 42,100 15,800 22,100 $4,117,816

10/11 1,226 828 8.8 9,342 42,300 15,000 21,900 $4,165,352 235.92

11/11 1,041 854 8.7 9,989 43,100 15,000 21,700 $4,317,909

12/11 1,013 846 8 10,433 43,300 14,800 21,600 $4,007,300 234.81

01/12 1,150 593 8.7 12,829 43,500 14,100 21,800 $4,030,147

02/12 1,391 698 8.9 11,430 43,800 14,300 22,400 $5,348,753 235.74

03/12 1,665 828 8.4 10,937 44,100 14,400 22,400 $3,503,955

04/12 1,570 886 7.3 10,674 44,400 14,700 23,100 $3,761,069 237.93

05/12 1,579 1,000 7.8 9,578 44,700 15,100 23,300 $4,247,900

06/12 1,448 1,025 8.4 8,951 45,200 15,400 23,300 $4,064,415 239.54

07/12 1,400 1,029 8.4 9,114 45,800 16,100 23,300 $4,264,446

08/12 1,324 1,027 7.5 7,834 46,300 16,500 23,400 $4,485,421 240.21

09/12 1,206 880 7.1 7,865 46,900 16,300 23,600 $4,522,340

10/12 1,325 937 7 7,870 46,800 16,300 23,300 $4,577,850 241.36

11/12 1,114 806 6.8 8,445 47,500 16,100 23,000 $4,768,450

12/12 872 892 6.6 9,351 47,100 15,900 23,100 $4,378,797 237.99

01/13 1,154 713 7.1 9,962 46,800 15,600 22,600 $4,466,777

02/13 1,236 673 6.3 9,182 46,600 15,300 22,500 $5,680,845 239.90

03/13 1,576 932 5.7 9,060 46,400 15,400 22,500 $4,093,977

04/13 1,500 1,020 4.9 8,891 46,100 15,500 22,900 $3,970,313 240.82

05/13 1,487 1,131 4.7 8,093 45,500 15,800 22,700 $4,725,432

06/13 1,488 1,159 5.7 7,888 45,700 16,200 22,900 $4,316,634 242.82

07/13 1,470 1,141 5.6 7,787 45,900 18,000 24,000 $4,584,288

08/13 1,402 1,143 6.2 7,062 44,900 18,400 24,000 $4,921,104 242.77

09/13 1,150 1,032 N/A 7,180 45,100 18,300 24,000 $3,573,194

10/13 1,219 1,041 6.0 7,149 44,500 18,200 23,900 $4,998,366 242.78

11/13 1,010 833 5.7 7,499 44,300 17,900 24,200 $5,132,975

12/13 835 871 5.3 8,829 44,700 17,800 24,000 $3,348,852 241.05

01/14 1,195 615 6.0 9,651 44,000 14,500 23,300 $3,382,321

02/14 1,180 688 6.4 8,850 43,700 14,800 23,100 $4,087,089 242.77

03/14 1,481 949 6.0 8,897 43,700 14,800 23,400 $3,013,059

04/14 1,454 943 4.9 8,069 43,400 14,800 23,100 $2,923,521 246.61

05/14 1,718 1,074 5.0 7,502 43,600 15,100 23,100 $3,370,904

06/14 1,545 1,220 5.1 7,177 44,400 15,400 23,300 $3,290,880 247.64

07/14 1,457 1,172 5.3 6,587 44,000 18,400 23,500 $3,474,651

08/14 1,393 1,163 5.4 6,244 43,000 18,800 23,800 $3,695,926 247.18

09/14 1,328 1,057 5.1 N/A 42,900 18,800 23,800 $3,838,762

10/14 1,327 1,113 4.8 N/A 41,400 18,300 24,200 $3,663,750 247.854

11/14 1,027 885 4.8 6,093 41,800 18,000 24,100 $3,852,205.00

12/14 956 920 4.5 N/A 42,000 17,700 24,100 $3,582,032.00 245.05

1/15 1,237 686 N/A N/A N/A N/A N/A $3,280,200.90

2/15 1,406 740 5.3 6,663 43,000 17,200 23,700 $4,146,999.82 245.496

3/15 1,938 1,075 4.5 6,762 42,800 17,500 24,000 $2,981,599.45

4/15 1,747 1,272 3.6 6,263 N/A N/A N/A $3,041,795.93 N/A

Boeing stock price

PUD retail electricity use, kilowatt hours

Snohomish County PUD connections

New vehicle registrations

Average gas price (regular,

unleaded

10/10 $70.64 501,194,925 259 3,709 $3.01

11/10 $63.77 492,939,394 248 3,062 $3.08

12/10 $65.72 703,849,280 292 3,329 $3.15

01/11 $65.26 659,071,072 231 3,491 $3.23

02/11 $72.01 635,877,009 197 3,115 $3.34

03/11 $73.93 712,625,392 225 4,327 $3.70

04/11 $79.78 637,552,469 217 4,065 $3.92

05/11 $78.03 562,380,445 257 3,972 $3.99

06/11 $73.93 543,602,022 213 4,196 $3.86

07/11 $70.47 446,373,984 241 3,935 $3.78

08/11 $66.86 521,884,745 227 4,181 $3.75

09/11 $60.51 455,591,472 192 3,896 $3.86

10/11 $65.79 493,315,047 214 3,883 $3.80

11/11 $68.69 518,192,703 188 3,334 $3.67

12/11 $73.35 695,279,915 239 3,504 $3.44

01/12 $74.18 676,580,919 246 3,256 $3.44

02/12 $74.95 688,378,176 294 3,496 $3.57

03/12 $74.37 671,475,890 223 4,419 $4.00

04/12 $76.80 619,896,882 223 4,305 $4.08

05/12 $69.61 495,062,119 290 4,748 $4.16

06/12 $74.30 498,393,947 222 4,585 $4.00

07/12 $73.91 446,516,298 207 4,402 $3.57

08/12 $71.40 468,361,106 282 4,664 $3.81

09/12 $69.60 408,581,275 255 4,155 $4.01

10/12 $70.44 503,030,443 442 4,303 $3.96

11/12 $74.28 473,023,558 225 3,682 $3.47

12/12 $75.36 614,283,104 234 3,636 $3.34

01/13 $73.87 700,861,857 223 4,656 $3.37

02/13 $76.90 674,618,017 316 3,753 $3.62

03/13 $85.85 608,606,315 330 4,713 $3.80

04/13 $91.41 617,541,384 321 4,943 $3.64

05/13 $99.05 492,112,324 276 5,256 $3.83

06/13 $102.32 465,163,451 213 5,275 $3.79

07/13 $105.10 453,404,099 322 5,622 $3.82

08/13 $103.92 470,067,543 232 5,742 $3.78

09/13 $117.50 410,719,601 338 5,141 $3.65

10/13 $138.36 518,766,206 461 5,179 $3.44

11/13 $133.83 461,012,493 447 4,083 $3.24

12/13 $136.92 671,835,200 244 4,752 $3.29

01/14 $125.26 696,306,571 421 5,726 $3.36

02/14 $128.92 682,348,469 386 4,467 $3.31

03/14 $125.49 610,841,349 352 5,428 $3.75

04/14 $129.02 605,381,115 368 6,389 $3.74

05/14 $135.25 468,754,469 466 6,542 $3.87

06/14 $127.23 492,917,254 412 6,626 $3.93

07/14 $120.48 N/A 444 6,611 $3.95

08/14 $126.80 463,314,006 363 5,614 $3.83

09/14 $127.38 451,089,566 264 N/A $3.74

10/14 $124.91 496,335,315 403 N/A $3.40

11/14 $134.36 422,769,229 426 N/A $3.04

12/14 $132.25 663,368,433 426 N/A $2.88

1/15 $145.37 634,592,067 209 N/A N/A

2/15 $150.85 611,633,434 287 N/A N/A

3/15 $150.08 567,831,393 284 N/A N/A

4/15 $143.34 427 N/A N/A

1325

070


SNOHOMISH COUNTY ECONOMIC DATA ECONOMIC DATAPending sales, residential real

estate

Closed sales, residential real

estate

Unemployment rate, percent

Continued unemployment

claims

Aerospace employment

Construction employment

Professional services

employment

Local sales tax distri-butions, Snohomish

County and incorporated cities

Consumer price index, King

and Snohomish counties

10/10 968 579 9.8 11,627 35,800 16,500 21,000 $4,184,474 227.25

11/10 854 572 9.8 12,498 36,300 15,800 20,900 $4,486,570

12/10 787 684 10.1 13,142 36,700 15,400 21,100 $4,038,376 226.89

01/11 938 533 9.8 14,391 37,000 14,300 20,200 $4,211,277

02/11 1,046 494 10.4 13,175 37,600 14,300 20,500 $5,374,920 229.48

03/11 1,375 785 10.2 13,200 38,000 14,300 20,700 $3,392,214

04/11 1,233 734 9.5 12,341 38,800 14,500 21,200 $3,415,252 231.31

05/11 1,315 820 9.2 11,974 39,300 14,700 21,200 $4,103,347

06/11 1,279 866 10.1 10,737 40,200 15,200 21,500 $4,202,089 233.25

07/11 1,207 851 10.1 10,388 41,100 15,700 21,800 $4,169,784

08/11 1,325 916 9.1 9,443 41,400 15,900 22,100 $4,591,484 233.81

09/11 1,161 837 9 8,938 42,100 15,800 22,100 $4,117,816

10/11 1,226 828 8.8 9,342 42,300 15,000 21,900 $4,165,352 235.92

11/11 1,041 854 8.7 9,989 43,100 15,000 21,700 $4,317,909

12/11 1,013 846 8 10,433 43,300 14,800 21,600 $4,007,300 234.81

01/12 1,150 593 8.7 12,829 43,500 14,100 21,800 $4,030,147

02/12 1,391 698 8.9 11,430 43,800 14,300 22,400 $5,348,753 235.74

03/12 1,665 828 8.4 10,937 44,100 14,400 22,400 $3,503,955

04/12 1,570 886 7.3 10,674 44,400 14,700 23,100 $3,761,069 237.93

05/12 1,579 1,000 7.8 9,578 44,700 15,100 23,300 $4,247,900

06/12 1,448 1,025 8.4 8,951 45,200 15,400 23,300 $4,064,415 239.54

07/12 1,400 1,029 8.4 9,114 45,800 16,100 23,300 $4,264,446

08/12 1,324 1,027 7.5 7,834 46,300 16,500 23,400 $4,485,421 240.21

09/12 1,206 880 7.1 7,865 46,900 16,300 23,600 $4,522,340

10/12 1,325 937 7 7,870 46,800 16,300 23,300 $4,577,850 241.36

11/12 1,114 806 6.8 8,445 47,500 16,100 23,000 $4,768,450

12/12 872 892 6.6 9,351 47,100 15,900 23,100 $4,378,797 237.99

01/13 1,154 713 7.1 9,962 46,800 15,600 22,600 $4,466,777

02/13 1,236 673 6.3 9,182 46,600 15,300 22,500 $5,680,845 239.90

03/13 1,576 932 5.7 9,060 46,400 15,400 22,500 $4,093,977

04/13 1,500 1,020 4.9 8,891 46,100 15,500 22,900 $3,970,313 240.82

05/13 1,487 1,131 4.7 8,093 45,500 15,800 22,700 $4,725,432

06/13 1,488 1,159 5.7 7,888 45,700 16,200 22,900 $4,316,634 242.82

07/13 1,470 1,141 5.6 7,787 45,900 18,000 24,000 $4,584,288

08/13 1,402 1,143 6.2 7,062 44,900 18,400 24,000 $4,921,104 242.77

09/13 1,150 1,032 N/A 7,180 45,100 18,300 24,000 $3,573,194

10/13 1,219 1,041 6.0 7,149 44,500 18,200 23,900 $4,998,366 242.78

11/13 1,010 833 5.7 7,499 44,300 17,900 24,200 $5,132,975

12/13 835 871 5.3 8,829 44,700 17,800 24,000 $3,348,852 241.05

01/14 1,195 615 6.0 9,651 44,000 14,500 23,300 $3,382,321

02/14 1,180 688 6.4 8,850 43,700 14,800 23,100 $4,087,089 242.77

03/14 1,481 949 6.0 8,897 43,700 14,800 23,400 $3,013,059

04/14 1,454 943 4.9 8,069 43,400 14,800 23,100 $2,923,521 246.61

05/14 1,718 1,074 5.0 7,502 43,600 15,100 23,100 $3,370,904

06/14 1,545 1,220 5.1 7,177 44,400 15,400 23,300 $3,290,880 247.64

07/14 1,457 1,172 5.3 6,587 44,000 18,400 23,500 $3,474,651

08/14 1,393 1,163 5.4 6,244 43,000 18,800 23,800 $3,695,926 247.18

09/14 1,328 1,057 5.1 N/A 42,900 18,800 23,800 $3,838,762

10/14 1,327 1,113 4.8 N/A 41,400 18,300 24,200 $3,663,750 247.854

11/14 1,027 885 4.8 6,093 41,800 18,000 24,100 $3,852,205.00

12/14 956 920 4.5 N/A 42,000 17,700 24,100 $3,582,032.00 245.05

1/15 1,237 686 N/A N/A N/A N/A N/A $3,280,200.90

2/15 1,406 740 5.3 6,663 43,000 17,200 23,700 $4,146,999.82 245.496

3/15 1,938 1,075 4.5 6,762 42,800 17,500 24,000 $2,981,599.45

4/15 1,747 1,272 3.6 6,263 N/A N/A N/A $3,041,795.93 N/A

Boeing stock price

PUD retail electricity use, kilowatt hours

Snohomish County PUD connections

New vehicle registrations

Average gas price (regular,

unleaded

10/10 $70.64 501,194,925 259 3,709 $3.01

11/10 $63.77 492,939,394 248 3,062 $3.08

12/10 $65.72 703,849,280 292 3,329 $3.15

01/11 $65.26 659,071,072 231 3,491 $3.23

02/11 $72.01 635,877,009 197 3,115 $3.34

03/11 $73.93 712,625,392 225 4,327 $3.70

04/11 $79.78 637,552,469 217 4,065 $3.92

05/11 $78.03 562,380,445 257 3,972 $3.99

06/11 $73.93 543,602,022 213 4,196 $3.86

07/11 $70.47 446,373,984 241 3,935 $3.78

08/11 $66.86 521,884,745 227 4,181 $3.75

09/11 $60.51 455,591,472 192 3,896 $3.86

10/11 $65.79 493,315,047 214 3,883 $3.80

11/11 $68.69 518,192,703 188 3,334 $3.67

12/11 $73.35 695,279,915 239 3,504 $3.44

01/12 $74.18 676,580,919 246 3,256 $3.44

02/12 $74.95 688,378,176 294 3,496 $3.57

03/12 $74.37 671,475,890 223 4,419 $4.00

04/12 $76.80 619,896,882 223 4,305 $4.08

05/12 $69.61 495,062,119 290 4,748 $4.16

06/12 $74.30 498,393,947 222 4,585 $4.00

07/12 $73.91 446,516,298 207 4,402 $3.57

08/12 $71.40 468,361,106 282 4,664 $3.81

09/12 $69.60 408,581,275 255 4,155 $4.01

10/12 $70.44 503,030,443 442 4,303 $3.96

11/12 $74.28 473,023,558 225 3,682 $3.47

12/12 $75.36 614,283,104 234 3,636 $3.34

01/13 $73.87 700,861,857 223 4,656 $3.37

02/13 $76.90 674,618,017 316 3,753 $3.62

03/13 $85.85 608,606,315 330 4,713 $3.80

04/13 $91.41 617,541,384 321 4,943 $3.64

05/13 $99.05 492,112,324 276 5,256 $3.83

06/13 $102.32 465,163,451 213 5,275 $3.79

07/13 $105.10 453,404,099 322 5,622 $3.82

08/13 $103.92 470,067,543 232 5,742 $3.78

09/13 $117.50 410,719,601 338 5,141 $3.65

10/13 $138.36 518,766,206 461 5,179 $3.44

11/13 $133.83 461,012,493 447 4,083 $3.24

12/13 $136.92 671,835,200 244 4,752 $3.29

01/14 $125.26 696,306,571 421 5,726 $3.36

02/14 $128.92 682,348,469 386 4,467 $3.31

03/14 $125.49 610,841,349 352 5,428 $3.75

04/14 $129.02 605,381,115 368 6,389 $3.74

05/14 $135.25 468,754,469 466 6,542 $3.87

06/14 $127.23 492,917,254 412 6,626 $3.93

07/14 $120.48 N/A 444 6,611 $3.95

08/14 $126.80 463,314,006 363 5,614 $3.83

09/14 $127.38 451,089,566 264 N/A $3.74

10/14 $124.91 496,335,315 403 N/A $3.40

11/14 $134.36 422,769,229 426 N/A $3.04

12/14 $132.25 663,368,433 426 N/A $2.88

1/15 $145.37 634,592,067 209 N/A N/A

2/15 $150.85 611,633,434 287 N/A N/A

3/15 $150.08 567,831,393 284 N/A N/A

4/15 $143.34 427 N/A N/A


PLEASE NOTE: Business license informa-tion is obtained monthly from the Washington Secretary of State’s Office through the paid commercial services of InfoUSA. See the full list of this month’s business licenses at www.theheraldbusinessjournal.com.

ArlingtonBalance Mobile Massage: 20102 67th Ave.

NE, Spg 35, Arlington, WA 98223; Massage Therapists

C&C Hair Salon: 17508 Russian Road, Arlington, WA 98223-7121; Beauty Salons

Eight To Eight Dental: 17215 Smokey Point Drive, Arlington, WA 98223-8798; 360-386-9466; Dentists

Fountaingate Estate: 3707 234th St.. NE, Arlington, WA 98223-7699; Estates

Glass Salvation: 602 172nd St. NE, Arling-ton, WA 98223-8069; Glass-Auto Plate and Window

IDI Distributors: 5950 192nd St. NE, Arling-ton, WA 98223-8764; 360-386-8760; Distribu-tion Services

Medigrow: 30121 Hillis Road, Arlington, WA 98223-9386; 360-403-4769; Nonclassified

Northwest Service Group: PO Box 3698, Arlington, WA 98223-1700

Norwesent: 4018 168th St. NE, No. A, Arlington, WA 98223-8429; Nonclassified

Sprint: 516 N West Ave., Arlington, WA 98223-1251; Cellular Telephones (Services)

Top Notch Drywall: 22206 302nd St. NE, Arlington, WA 98223-9322; Contractors

EdmondsAlaska USA Federal Credit Union: 23632

Highway 99, Edmonds, WA 98026-9211; 425-640-3618; Credit Unions

Alemstehay: 19628 82nd Place W, Edmonds, WA 98026-6412; Nonclassified

Boiling Point: 22001 Highway 99, Edmonds, WA 98026-8039; 425-673-7101

Cheap Residential Garage Door: 23028 100th Ave. W, Edmonds, WA 98020-5080; Doors-Garage

Design M: 20429 85th Place W, Edmonds, WA 98026-6610; Nonclassified

Equipment Technology: 23627 74th Ave. W, Edmonds, WA 98026-8508; 425-672-1695

Fifth Avenue Animal Hospital: 310 5th Ave. S, Edmonds, WA 98020; 425-412-3314; Animal Hospitals

Garage Door Repair & Installation: 23632 Highway 99, Edmonds, WA 98026-9211; 425-245-9631; Garage Doors-Repairing

Gentle Springs Birth Service: 7710 218th St. SW, Edmonds, WA 98026-7950

Great Kids Academy: 8115 240th St. SW, Edmonds, WA 98026-9119; 425-673-6790; Nonclassified

Hualalai Health: 114 2nd Ave. S, No. S, Edmonds, WA 98020-8426; Health Services

John’s Fishing Tours In Bristol: 8628 28th St. SW, No. B1, Edmonds, WA 98026; Guide Service

Juju’s: 1233 Olympic View Drive, Edmonds, WA 98020-2658; Nonclassified

Katrina Marie Skin: 128 4th Ave. S, No. 102, Edmonds, WA 98020-8459; Skin Treatments

Legend Hookah: 8615 238th St. SW, No. 102, Edmonds, WA 98026-8912; Hookah Bars and Lounges

Lowest Price Garage Repair: 22515 High-way 99, Edmonds, WA 98026-8373; Automo-bile Repairing and Service

Pacific Rim Sunset Industries: 716 7th Ave. S, Edmonds, WA 98020-4012; Nonclassified

Quick & Clean Beverages: 533 3rd Ave. S, Edmonds, WA 98020-4103; Beverages

Residential Garage Door Repair: 22618 Highway 99, Edmonds, WA 98026-8395; Garage Doors-Repairing

Riding Belt Industries: 21733 92nd Ave. W, Edmonds, WA 98020-3971; Nonclassified

SG Northwest: 1561 10th Place N, Edmonds, WA 98020-2630; Nonclassified

Salon Beige Blonde: 605 Main St., Edmonds, WA 98020-3029; 425-776-2723; Beauty Salons

Scalet Construction: 9619 224th St. SW,

Edmonds, WA 98020-4569; ConstructionScratch Distillery: 190 Sunset Ave.,

Edmonds, WA 98020-4134; 425-673-7046; Distillers (Manufacturers)

Shear Power Salon: 1113 5th Ave. S, No. 307, Edmonds, WA 98020-4609; Beauty salons

Skagit Motel: 22740 Highway 99, No. B, Edmonds, WA 98026-8396; Hotels and Motels

Spring Replacement: 21600 Highway 99, Edmonds, WA 98026-8012; Springs-Auto-Sales and Service-Wholesale

Veterinary Cancer Specialty Care: 23200 Edmonds Way, Edmonds, WA 98026-8623; 425-678-0438; Veterinarians

Vices Of Life: 126 3rd Ave. N, Edmonds, WA 98020-3219; 425-582-7694; Nonclassified

EverettABC Learning Center: 5006 132nd St.

SE, Everett, WA 98208-9517; 425-316-8999; Education Centers

Affordable Substance Health: 1316 Wall St., Everett, WA 98201-3942; 425-212-9877; Health Services

Bellevue Everett Seattle: 4201 Terrace Drive, Everett, WA 98203-2207; Nonclassified

Ben Simmons Restoration: 4323 Hoyt Ave., No. 3, Everett, WA 98203-2347; Building Restoration and Preservation

Blue Nose Research & Development: 12720 4th Ave. W, Post Mail Box F345, Ever-ett, WA 98204-5707; Research Service

Broadway Shell Food Mart: 3702 Broad-way, Everett, WA 98201-5030; 253-941-2415; Service Stations-Gasoline and Oil

Crowned Cakes & Crepes: 4958 Vista Place, Everett, WA 98203-2637; Bakers-Retail

Dynatech Solutions: 230 97th Place SE, Everett, WA 98208-3201; Nonclassified

Element Softwash: 2403 W Casino Road, Everett, WA 98204-1417; 425-353-6368

Environix: 11625 Center Road No. C, Everett, WA 98204-4769; Environmental and Ecological Services

Frost: 2811 Colby Ave., Everett, WA 98201-3567; 425-258-6111; Nonclassified

Good Spirits Distributing: PO Box 5009, Everett, WA 98206-5009; Liquors-Retail

Hoffman Construction: 1525 75th St. SW, Everett, WA 98203-7007; 425-374-7115; Con-struction Companies

Hokuaolani Hospitality: 4717 127th Place SE, Everett, WA 98208-9633; Nonclassified

Hong Kong Japanese Buffet: 8104 Ever-green Way, Everett, WA 98203-6419; 425-353-6888; Restaurants

Independent Dental Staffing: 9301 10th Ave. SE, Everett, WA 98208-2804; Dentists

Infosecure: 11014 19th Ave. SE, No. 8, Everett, WA 98208-5121; Information and Referral Services

International Vehicle Importer: 2927 Rucker Ave., Everett, WA 98201-3929; 425-258-2009; Nonclassified

JL Enterprise: 9127 Baring Way, Everett, WA 98208-2444; Nonclassified

My Enchanted Little Garden: 7701 Hard-eson Road, No. 52D, Everett, WA 98203-6251; Gardens

NYP Bar & Grill: 1321 SE Everett Mall Way, Everett, WA 98208-2817; 425-258-5633; Restaurants

Na2ural.com: 12322 Highway 99, No. 94, Everett, WA 98204-8548; Advertising-Computer

National Fleet: 10630 Evergreen Way, Ever-ett, WA 98204-3868; 425-263-9374

Nelson Petroleum: 1125, Everett, WA 98203; Petroleum Products-Manufacturers

ONAccounting: PO Box 529, Everett, WA 98206; Accounting and Bookkeeping

Options Co.: 11627 Airport Road, Everett, WA 98204-8736; 425-512-8493; Nonclassified

Page Holdings Co.: 1910 W Casino Road, No. 135, Everett, WA 98204-2120; Holding Companies (Non-Bank)

Pagoda Village: 2924 Grand Ave., Everett, WA 98201; 425-789-1920; Nonclassified

Performance Marine: 2010 Ross Ave., Ever-ett, WA 98201-8662; 425-374-5132; Marine Contractors and Designers

Phinney Philms: 1513 Walnut St., No. A, Everett, WA 98201-5216; 425-263-9061;

Nonclassified Relief Clean: 8812 5th Ave. W, Everett, WA

98204-7111; Janitor ServiceSound View Center: 5901 23rd Drive W,

Everett, WA 98203-1588; 425-407-0413; Nonclassified

Sprint: 7424 Evergreen Way, Everett, WA 98203-5664; 425-405-7550; Cellular Tele-phones (Services)

Strawflower Jewelry: 4805 Colby Ave., Everett, WA 98203-3340; Jewelers-Retail

Summit Vending: 2732 Grand Ave., Everett, WA 98201; 425-320-1279; Vending Machines

TDY Fibers: 4121 119th St. SE, Everett, WA 98208-5344; Fiber and Fiber Products (Manufacturers)

T Yard Service: 903 Center Road, Ever-ett, WA 98204-4822; Lawn and Grounds Maintenance

Washington Enterprise: 820 Cady Road, No. J201, Everett, WA 98203-5024; Nonclassified

Wonder Woman House Cleaning: 107 116th Place SE, Everett, WA 98208-4943; House Cleaning

World Class Window Cleaning: 2018 Lom-bard Ave., Everett, WA 98201-2330; Window Cleaning

Writhe Pole Dance: 2727 Colby Ave., Ever-ett, WA 98201-3510; 425-258-5652; Dancing Instruction

Yoga North: 2918 Hoyt Ave., No. 104, Ever-ett, WA 98201-4003; Yoga Instruction

Granite FallsElegant Me Boutique: 505 Dogwood

Court, Granite Falls, WA 98252-8712; Bou-tique Items-Retail

Lake StevensABCD Designs: 8911 Vernon Road, No.

M122, Lake Stevens, WA 98258-2430Carbonado Trunks: 7014 111th Drive NE,

Lake Stevens, WA 98258-2034; Trunks-DealersElliott’s General Service: 724 123rd Ave.

NE, Lake Stevens, WA 98258-8024; Services Not Elsewhere Classified

Hair By Kerri: 9724 32nd St. SE, Lake Ste-vens, WA 98258-5747; Beauty Salons

Lake Stevens Construction: 11019 Uct Loop Road, Lake Stevens, WA 98258-9422; Construction Companies

Lake Stevens Mini-Mart: 1910 Main St., Lake Stevens, WA 98258; 425-231-5117; Grocers-Retail

Lyvod: 812 124th Court NE, Lake Stevens, WA 98258-8042; Nonclassified

Miss Karis Bakery: 9018 1st Place SE, Lake Stevens, WA 98258-3372; Bakers-Retail

Shear Oasis: 10922 18th St. SE, Lake Ste-vens, WA 98258-2021; Beauty Salons

To The Penny Bookkeeping: 12123 11th Place SE, Lake Stevens, WA 98258-9799; Accounting and Bookkeeping General Service

Lynnwood911 Driving School: 18421 Highway 99,

Lynnwood, WA 98037-4457; 425-412-3489; Driving Instruction

AAA Garage Door Service: 19715 Highway 99, Lynnwood, WA 98036-6039; 425-245-9635; Doors-Garage

AA Pham: 15631 Admiralty Way, Lynnwood, WA 98087-6207; Nonclassified

AT Pie: 2828 152nd St. SW, Lynnwood, WA 98087-2497; Pies

Advanced Interior Service: 20918 63rd Ave. W, Lynnwood, WA 98036-7402; 425-967-7170; Interior Decorators Design and Consultants

Aria’s Shave Ice: 12909 Mukilteo Speedway, No. K102, Lynnwood, WA 98087-5286; Miscel-laneous Retail Stores Not Elsewhere Classified

Azka Apparel: 20801 Highway 99, Lyn-nwood, WA 98036-7383; 425-678-6191; Apparel and Garments-Retail

Bartell Drugs: 2518 196th St. SW, Lyn-nwood, WA 98036; 425-673-7062; Pharmacies

Blue Bay Spa: 16911 Highway 99, Lyn-nwood, WA 98037-3104; 425-745-6888; Health Spas

Crucible Brewing Co.: 4220 146th Place SW, Lynnwood, WA 98087-5559; Brewers (Manufacturers)

Dawda’s Mobil Auto Repair: 14500 Admi-ralty Way, No. L205, Lynnwood, WA 98087-5841; Automobile Repairing and Service

Denton Restoration: 20909 Highway 99, Lynnwood, WA 98036-7352; 425-412-3256; Building Restoration and Preservation

Eclectic Eye: 15631 Ash Way, No. C402, Lynnwood, WA 98087-5331; Nonclassified

Garage Door Service: 20725 Highway 99, Lynnwood, WA 98036-7454; Garage Doors-Repairing

Go Buck Wild: 515 Lakeview Road, Lyn-nwood, WA 98087-2141; Nonclassified

Green Solutions NW: PO Box 657, Lyn-nwood, WA 98046-0657; Nonclassified

Greenstone: 19415 N Danvers Road, No. A, Lynnwood, WA 98036-4926; Nonclassified

H&H Protective Service: Suite C23, Unit 121, 12918 Mukilteo, Lynnwood, WA 98087; Services Not Elsewhere Classified

Healthy-Embrace: 19333 Damson Road No. A, Lynnwood, WA 98036-4923; Health Services

Home Smart Reality: 4114 198th St. SW, Lynnwood, WA 98036-6742; Nonclassified

Intensity Trekker: 5707 198th St. SW, Lyn-nwood, WA 98036-6100; Nonclassified

Joyce Enterprise: 2403 196th St. SW, Lyn-nwood, WA 98036-6916; 425-967-6161

KMG Bellevue: 705 200th Place SW, Lyn-nwood, WA 98036-5257; Nonclassified

KOMG Inc: 3116 164th St. SW, No. 707, Lynnwood, WA 98087-3247; Miscellaneous Personal Services Not Elsewhere Classified

King Motors: 20515 Highway 99, Lyn-nwood, WA 98036-7590; 425-673-6799

Linpark Corp: 402 164th St. SW, Lynnwood, WA 98087-8830; 425-745-4777; Nonclassified

Maxim Girls Espresso: 19401 Highway 99, Lynnwood, WA 98036-5234; 425-673-7077; Coffee Shops

Mayfield’s Hoisting: 4630 200th St. SW, Lynnwood, WA 98036-6608; 425-673-6785; Crane Service

NG Bellusurge: 19031 33rd Ave. W, No. 200, Lynnwood, WA 98036-4731; Nonclassified

Premium Cigar & Pipes: 16631 57th Place W, Lynnwood, WA 98037-8325; Cigar Ciga-rette and Tobacco Dealers-Retail

Pulse Aesthetics MD: 19217 36th Ave. W, No. 104, Lynnwood, WA 98036-5751; 425-412-3641; Estheticians

Ram Engineering Inc: 16531 13th Ave. W, No. A108, Lynnwood, WA 98037-8500

Refugees Cry Corp.: 3116 164th St. SW, No. 321, Lynnwood, WA 98087-3245; Refugee Programs-Resettlement/Health Service

Respect Nursing Care: 13721 39th Place W, Lynnwood, WA 98087-6266; Nurses and Nurses’ Registries

Steven E Knapp Law Office: 19105 36th Ave. W, Lynnwood, WA 98036-5760; 425-673-7500; Attorneys

Sticky Leaf Productions: 15919 Highway 99, Lynnwood, WA 98087-1427; 425-412-3705; Nonclassified

Trim Line Construction Consulting: 3520 156th St. SW, No. B6, Lynnwood, WA 98087-2352; Construction Companies

Yahya Yahya: 4801 180th St. SW, No. B108, Lynnwood, WA 98037-3664; Nonclassified

MarysvilleAnderberg Training & Consulting: 3622

Sunnyside Blvd., Marysville, WA 98270-9555; Training Programs and Services

Aspen Couture: 5733 123rd Place NE, Marysville, WA 98271-6253; Clothing-Retail

Building Blocks Daycare: 12405 57th Drive NE, Marysville, WA 98271-6610; Child Care

Cat Moon Creations: 3205 71st Ave. NE, Marysville, WA 98270-9582; Nonclassified

Codi V Photography: 6213 73rd Place NE, Marysville, WA 98270-5942; Photography

Glass-Co: 805 Cedar Ave., Marysville, WA 98270-4228; 360-562-9292; Glass-Auto Plate and Window and Etc.

Green Machine: 5715 67th Ave. NE, Marys-ville, WA 98270-9061; Machine Shops

Kag Sports: 16800 27th Ave. NE, No. R179,

BUSINESS LICENSES BUSINESS LICENSESMarysville, WA 98271-1321; Nonclassified

Northwest Security Experts: 1333 172nd St. NE, Marysville, WA 98271-4611; Security Control Equip and Systems-Wholesale

Premier Golf Center: 6810 84th St. NE, Marysville, WA 98270-7818; 360-322-7113; Golf Courses

Solnichka Investments: 908 State Ave., Marysville, WA 98270-4239; 360-322-7462; Investments

Value Movers: 8425 61st Place NE, Marys-ville, WA 98270-8525; Movers

Vintage At Lakewood: 1709 Grove St., Marysville, WA 98270-4327; 360-657-3470

Z Networks Computer Service: 1242 State Ave., No. I, Post Mail Box 216, Marysville, WA 98270-3672; Computer Services

Mill CreekAB Gas Cap: 4329 147th Place SE, Mill

Creek, WA 98012-4714; Service Stations-Gas-oline and Oil

Emergency Outfitters: 2928 147th Place SE, Mill Creek, WA 98012-5780; Outfitters

Gisselle Fleur Designs: 3601 147th Place SE, Mill Creek, WA 98012-4264; Nonclassified

Redfoot Properties: PO Box 12457, Mill Creek, WA 98082-0457; Real Estate

Sir Real Estate Service: PO Box 12654, Mill Creek, WA 98082-0654; Real Estate

Sterling Saving Bank: 2424 132nd St. SE, Mill Creek, WA 98012; 425-379-2100; Banks

Vendor Management Service: PO Box 13783, Mill Creek, WA 98082-1783; Vending Machines

Zayrera Art Studio: 914 164th St. SE, No. 326-B12, Mill Creek, WA 98012-6385; Art Instruction and Schools

MonroeAGR Contracting Inc.: 909 W Main St.,

Monroe, WA 98272-2030; 360-794-4170

We Know FeetInside and Out!

From simple sprains to major pains, the doctors at Ankle & Foot Clinic of Everett are trained exclusively to diagnose and treat ankle and foot problems.

When experience, knowledge, and personal attention are important to you – give us a call and meet these special doctors. Let us help you put your best foot forward!

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425-339-8888www.ankleandfootnorthwest.com

(across from Providence Everett Medical Center, Paci� c Campus)

SECOND LOCATION!Alpine Foot & Ankle Clinic

17432 Smokey Point Boulevard,Arlington WA • 360-653-2326

www.alpinefootandankle.com

Practicing at both locations:Dr Jarrod Smith

& Dr Robert Stanton

1306638

1320

847

PUD - Commercial/Industrial Ads - May 2015 - 4.833” x 6.292”

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Crucible Brewing Co.: 4220 146th Place SW, Lynnwood, WA 98087-5559; Brewers (Manufacturers)

Dawda’s Mobil Auto Repair: 14500 Admi-ralty Way, No. L205, Lynnwood, WA 98087-5841; Automobile Repairing and Service

Denton Restoration: 20909 Highway 99, Lynnwood, WA 98036-7352; 425-412-3256; Building Restoration and Preservation

Eclectic Eye: 15631 Ash Way, No. C402, Lynnwood, WA 98087-5331; Nonclassified

Garage Door Service: 20725 Highway 99, Lynnwood, WA 98036-7454; Garage Doors-Repairing

Go Buck Wild: 515 Lakeview Road, Lyn-nwood, WA 98087-2141; Nonclassified

Green Solutions NW: PO Box 657, Lyn-nwood, WA 98046-0657; Nonclassified

Greenstone: 19415 N Danvers Road, No. A, Lynnwood, WA 98036-4926; Nonclassified

H&H Protective Service: Suite C23, Unit 121, 12918 Mukilteo, Lynnwood, WA 98087; Services Not Elsewhere Classified

Healthy-Embrace: 19333 Damson Road No. A, Lynnwood, WA 98036-4923; Health Services

Home Smart Reality: 4114 198th St. SW, Lynnwood, WA 98036-6742; Nonclassified

Intensity Trekker: 5707 198th St. SW, Lyn-nwood, WA 98036-6100; Nonclassified

Joyce Enterprise: 2403 196th St. SW, Lyn-nwood, WA 98036-6916; 425-967-6161

KMG Bellevue: 705 200th Place SW, Lyn-nwood, WA 98036-5257; Nonclassified

KOMG Inc: 3116 164th St. SW, No. 707, Lynnwood, WA 98087-3247; Miscellaneous Personal Services Not Elsewhere Classified

King Motors: 20515 Highway 99, Lyn-nwood, WA 98036-7590; 425-673-6799

Linpark Corp: 402 164th St. SW, Lynnwood, WA 98087-8830; 425-745-4777; Nonclassified

Maxim Girls Espresso: 19401 Highway 99, Lynnwood, WA 98036-5234; 425-673-7077; Coffee Shops

Mayfield’s Hoisting: 4630 200th St. SW, Lynnwood, WA 98036-6608; 425-673-6785; Crane Service

NG Bellusurge: 19031 33rd Ave. W, No. 200, Lynnwood, WA 98036-4731; Nonclassified

Premium Cigar & Pipes: 16631 57th Place W, Lynnwood, WA 98037-8325; Cigar Ciga-rette and Tobacco Dealers-Retail

Pulse Aesthetics MD: 19217 36th Ave. W, No. 104, Lynnwood, WA 98036-5751; 425-412-3641; Estheticians

Ram Engineering Inc: 16531 13th Ave. W, No. A108, Lynnwood, WA 98037-8500

Refugees Cry Corp.: 3116 164th St. SW, No. 321, Lynnwood, WA 98087-3245; Refugee Programs-Resettlement/Health Service

Respect Nursing Care: 13721 39th Place W, Lynnwood, WA 98087-6266; Nurses and Nurses’ Registries

Steven E Knapp Law Office: 19105 36th Ave. W, Lynnwood, WA 98036-5760; 425-673-7500; Attorneys

Sticky Leaf Productions: 15919 Highway 99, Lynnwood, WA 98087-1427; 425-412-3705; Nonclassified

Trim Line Construction Consulting: 3520 156th St. SW, No. B6, Lynnwood, WA 98087-2352; Construction Companies

Yahya Yahya: 4801 180th St. SW, No. B108, Lynnwood, WA 98037-3664; Nonclassified

MarysvilleAnderberg Training & Consulting: 3622

Sunnyside Blvd., Marysville, WA 98270-9555; Training Programs and Services

Aspen Couture: 5733 123rd Place NE, Marysville, WA 98271-6253; Clothing-Retail

Building Blocks Daycare: 12405 57th Drive NE, Marysville, WA 98271-6610; Child Care

Cat Moon Creations: 3205 71st Ave. NE, Marysville, WA 98270-9582; Nonclassified

Codi V Photography: 6213 73rd Place NE, Marysville, WA 98270-5942; Photography

Glass-Co: 805 Cedar Ave., Marysville, WA 98270-4228; 360-562-9292; Glass-Auto Plate and Window and Etc.

Green Machine: 5715 67th Ave. NE, Marys-ville, WA 98270-9061; Machine Shops

Kag Sports: 16800 27th Ave. NE, No. R179,

BUSINESS LICENSES BUSINESS LICENSESMarysville, WA 98271-1321; Nonclassified

Northwest Security Experts: 1333 172nd St. NE, Marysville, WA 98271-4611; Security Control Equip and Systems-Wholesale

Premier Golf Center: 6810 84th St. NE, Marysville, WA 98270-7818; 360-322-7113; Golf Courses

Solnichka Investments: 908 State Ave., Marysville, WA 98270-4239; 360-322-7462; Investments

Value Movers: 8425 61st Place NE, Marys-ville, WA 98270-8525; Movers

Vintage At Lakewood: 1709 Grove St., Marysville, WA 98270-4327; 360-657-3470

Z Networks Computer Service: 1242 State Ave., No. I, Post Mail Box 216, Marysville, WA 98270-3672; Computer Services

Mill CreekAB Gas Cap: 4329 147th Place SE, Mill

Creek, WA 98012-4714; Service Stations-Gas-oline and Oil

Emergency Outfitters: 2928 147th Place SE, Mill Creek, WA 98012-5780; Outfitters

Gisselle Fleur Designs: 3601 147th Place SE, Mill Creek, WA 98012-4264; Nonclassified

Redfoot Properties: PO Box 12457, Mill Creek, WA 98082-0457; Real Estate

Sir Real Estate Service: PO Box 12654, Mill Creek, WA 98082-0654; Real Estate

Sterling Saving Bank: 2424 132nd St. SE, Mill Creek, WA 98012; 425-379-2100; Banks

Vendor Management Service: PO Box 13783, Mill Creek, WA 98082-1783; Vending Machines

Zayrera Art Studio: 914 164th St. SE, No. 326-B12, Mill Creek, WA 98012-6385; Art Instruction and Schools

MonroeAGR Contracting Inc.: 909 W Main St.,

Monroe, WA 98272-2030; 360-794-4170

Big Box Outlet Store: 16761 146th St. SE, Monroe, WA 98272-2921; 360-863-6105; Factory Outlets

DGH Cleaning Service: 14948 Austin Ave. SE, Monroe, WA 98272-2702; Janitor Service

Sky Valley Vapes: 361 Butler Ave., Monroe, WA 98272-1527; 360-805-1819; Electronic Cigarettes

Studio 405: PO Box 1197, Monroe, WA 98272-4197; Nonclassified

TLC Event Rentals: 12730 Florence Acres Road, Monroe, WA 98272-9641; Banquet Rooms

Mountlake TerraceCHO The Sweetheart: 21311 52nd Ave.

W, No. E232, Mountlake Terrace, WA 98043-3084; Nonclassified

Makeda Tej: 5719 213th St. SW, Mountlake Terrace, WA 98043-2022; Nonclassified

Plumb Pixel Photography: 21307 50th Ave. W, No. A4, Mountlake Terrace, WA 98043-3300; Photography

Residential Garage Door Service: 22803 44th Ave. W, Mountlake Terrace, WA 98043-5032; Doors-Garage

Small Biz Triage: 5508 218th St. SW, Mountlake Terrace, WA 98043-3219

Valiquette Firearms Training: 4412 212th St. SW, No. E18, Mountlake Terrace, WA 98043-6434; 425-231-0810; Gun Safety and Marksmanship Instruction

MukilteoBlue Sea Bungalow: 404 Lamar Drive,

Mukilteo, WA 98275-1732; Nonclassified CM Strategy Partners: 10314 64th Place W,

Mukilteo, WA 98275-4546; Nonclassified Golf Northwest Inc.: 11817 Harbour Pointe

Blvd., Mukilteo, WA 98275-5200; 425-347-5445; Golf Courses

Perfect Day Calligraphy: PO Box 1334, Mukilteo, WA 98275-1334; Calligraphers

Teriyaki First: 12600 Hummingbird St., Mukilteo, WA 98275-5471; Restaurants

Vartan Product Support: 8221 44th Ave. W, Mukilteo, WA 98275-2847; 425-374-8914; Nonclassified

Quil Ceda VillageEstee Lauder: 10600 Quil Ceda Blvd., No.

652, Quil Ceda Village, WA 98271-8096; 360-716-2330; Cosmetics and Perfumes-Retail

SnohomishA+ Tobacco: 1205 Ave. D, No. B, Snohom-

ish, WA 98290-2098; 425-869-3670; Cigar Cigarette and Tobacco Dealers-Retail

Anchor Healthcare Staffing: 21812 E Lost Lake Road, Snohomish, WA 98296-3953; 360-668-8717; Personnel Consultants

Blue Sky Landscaping: 18715 126th St. SE, Snohomish, WA 98290-8615; Landscape Contractors

Cascade Kropz Clothing: 202 13th St., Sno-homish, WA 98290-1801; Clothing-Retail

Clover Hill Stables: 9716 152nd St. SE, Snohomish, WA 98296-7026; Stables

Dollar Tree: 825 Ave. D, Snohomish, WA 98290-2095; 360-568-9748; Variety Stores

Hosta Holdings: 7117 200th St. SE, Snohomish, WA 98296; Holding Companies (Non-Bank)

JBAK Enterprise: 8427 52nd St. SE, Sno-homish, WA 98290-9207; Nonclassified

Jake Obanion Insurance & Financial Service: 3324 Bickford Ave., Snohomish, WA 98290-9295; Insurance

Nexus Fab: 10808 201st St. SE, Snohomish, WA 98296-5000; Assembly and Fabricating Service (Manufacturers)

Old School Power Cleaning: 21101 121st Ave. SE, Snohomish, WA 98296-6809; Janitor Service

Pacific Glo: 16803 57th Ave. SE, Snohom-ish, WA 98296-8306; Nonclassified

Paper Shoppe: 905 1st St., Snohomish, WA 98290-2906; 360-568-9879; Paper Prod-ucts-Retail (Wholesale)

Site Line Supply: 13428 84th St. SE, Snohomish, WA 98290-9047; General Merchandise-Retail

Splintercat: 12617 55th Ave. SE, Snohom-ish, WA 98296-5222; 425-338-7228

Trademark European Autocare: 17919 121st St. SE, Snohomish, WA 98290-8697; Automobile Repairing and Service

Two Brothers: 12125 Treosti Road, Sno-homish, WA 98290-6918; 360-563-0188; Nonclassified

StanwoodCoastal Cleaning: 9737 272nd Place NW,

No. 106, Stanwood, WA 98292-8099; Janitor Service

Deedee’s: 26915 98th Drive NW, Stanwood, WA 98292-9584; 360-629-6799; Nonclassified

E&K Lands: 26625 Old 99 N, Stanwood, WA 98292-9285; 360-629-0718; Nonclassified

Loco Billy’s Wild Moon Saloon: 27021 102nd Ave. NW, Stanwood, WA 98292-8019; 360-629-6500; Bars

North 40 Farm Food: 7009 265th St. NW, Stanwood, WA 98292-6249; 360-939-0105; Food Products-Retail

Plastic Film Recyclers: PO Box 2561, Stanwood, WA 98292-2561; Plastic Recycling (Wholesale)

RM O’Keefe Co.: 6920 285th St. NW, Stan-wood, WA 98292-8403; Nonclassified

Sunset Equestrian Center: 28015 Old Pacific Highway, Stanwood, WA 98292-9555; Equestrian Centers

TulalipPrestige Worldwide: 4003 Priest Point

Drive NE, Tulalip, WA 98271-7334Thomle Enterprises: 5326 6th Ave. NW,

Tulalip, WA 98271-6529; Nonclassified

Dan Ollis, Whidbey CoffeeFamily man Mud runnerCoffee connoisseur

Each and every one of us is an original. Shaped by unique in uences that make us who we are today. Here at Heritage Bank, we think differences can build a better bank, too. That’s why we share the best ideas from across all of our branches and local communities with one goal in mind: to serve our customers better every day. By sharing our strengths, we’re able to offer customers like Dan Ollis—and you—more than a community bank. But rather, a community oƒ banks.

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Herald Business Journal - 06.01.2015