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Mahindra Satyam’s Healthcare & Life Sciences Practice

Healthcare and life sciences

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Page 1: Healthcare and life sciences

Mahindra Satyam’sHealthcare & Life Sciences

Practice

Page 2: Healthcare and life sciences

BUSINESS LANDSCAPE

Use of tablets, mobile technology, cloud computing & big data

Page 3: Healthcare and life sciences

BUSINESS LANDSCAPE

Increase in regulations, greater emphasis on regulatory compliance

Page 4: Healthcare and life sciences

BUSINESS LANDSCAPE

Increased use of data analytics in clinical trial management which reduces adverse impact

Page 5: Healthcare and life sciences

BUSINESS LANDSCAPE

Increased use of social media data in patient care

Page 6: Healthcare and life sciences

TOP CHALLENGES FOR HLS

FIRMS

How to employ technology to integrate & plug the gaps in patient care with different protocols?

How to ensure regulatory compliance in operations/processes that are spread across multiple geographies?

How to reduce fall outs in the appeals & grievances processes?

How to optimize process and product management of clinic trials spread across multiple regions?

How to harness social media data for collaborative and effective communication between various stakeholders?

Page 7: Healthcare and life sciences

MOBILE, TABLET, CLOUD AND BIG DATA

DATA ANALYTICS IN CLINICAL TRIAL

STRICTER REGULATORY COMPLIANCE

INCREASING RELEVANE OF SOCIAL

MEDIA

OUR APPROACH - SOLUTIONS

Care Management Outreach

Correlates gaps in care across multiple chronic conditions and creates a personalize treatment

plan. Support analytics to determine efficacy of treatment

protocols

Page 8: Healthcare and life sciences

OUR APPROACH - SOLUTIONS

Holistic view of the healthcare spend by monitoring & auditing

spend categories. HCP Spend

Management

MOBILE, TABLET, CLOUD AND BIG DATA

DATA ANALYTICS IN CLINICAL TRIAL

STRICTER REGULATORY COMPLIANCE

INCREASING RELEVANE OF SOCIAL

MEDIA

Page 9: Healthcare and life sciences

OUR APPROACH - SOLUTIONS

Pharmacovigilance Solution

Automation of drug portfolio decisions which reduces or

eliminates reportable Adverse Events (AEs)

MOBILE, TABLET, CLOUD AND BIG DATA

DATA ANALYTICS IN CLINICAL TRIAL

STRICTER REGULATORY COMPLIANCE

INCREASING RELEVANE OF SOCIAL

MEDIA

Page 10: Healthcare and life sciences

OUR APPROACH - SOLUTIONS

Reduce fallouts and make the process electronic & efficient,

reduce processing time and contain operational costs

Appeals & Grievances Solution

MOBILE, TABLET, CLOUD AND BIG DATA

DATA ANALYTICS IN CLINICAL TRIAL

STRICTER REGULATORY COMPLIANCE

INCREASING RELEVANE OF SOCIAL

MEDIA

Page 11: Healthcare and life sciences

OUR APPROACH - SOLUTIONS

Comprehensive framework that helps analyze customer feedback

and inform the enterprise decision making process

Social Media for a Smarter Enterprise

MOBILE, TABLET, CLOUD AND BIG DATA

DATA ANALYTICS IN CLINICAL TRIAL

STRICTER REGULATORY COMPLIANCE

INCREASING RELEVANE OF SOCIAL

MEDIA

Page 12: Healthcare and life sciences

OUR APPROACH - SOLUTIONS

Drive Transactions through increased Visibility into

Contextual Data, Quicker / Smarter response based on

location of the patient

Location based Mobile Intelligence Solution:

MOBILE, TABLET, CLOUD AND BIG DATA

DATA ANALYTICS IN CLINICAL TRIAL

STRICTER REGULATORY COMPLIANCE

INCREASING RELEVANE OF SOCIAL

MEDIA

Page 13: Healthcare and life sciences

Care Management Outreach

Correlates gaps in care across multiple chronic conditions and creates

a personalize treatment plan. Support analytics to determine efficacy of

treatment protocols

HCP Spend Management

Holistic view of the healthcare spend by

monitoring & auditing spend categories.

Appeals & Grievances

Solution

Reduce fallouts and make the process

electronic & efficient, reduce processing time and contain operational

costs

Pharmacovigilance Solution

Automation of drug portfolio decisions which reduces or

eliminates reportable Adverse Events (AEs)

Location based Mobile Intelligence

Solution

Drive Transactions through increased

Visibility into Contextual Data,

Quicker / Smarter response based on

location of the patient

Social Media for a Smarter Enterprise

Comprehensive framework that helps

analyze customer feedback and inform

the enterprise decision making process

OUR APPROACH - SOLUTIONSMOBILE, TABLET, CLOUD AND BIG

DATA

DATA ANALYTICS IN CLINICAL TRIAL

STRICTER REGULATORY COMPLIANCE

INCREASING RELEVANE OF

SOCIAL MEDIA

Page 14: Healthcare and life sciences

Reduced fallouts and make the process electronic & efficient

Reduced processing time and contained operational costs

Enhances customer service delivery

Reduced/eliminated reportable adverse event

Increased Visibility into Contextual Data, Quicker / Smarter response based on location of the patient

KEY BENEFITS

Page 15: Healthcare and life sciences

EXPAND into new markets INCREASE market share REDUCE time to market ACQUIRE economies of scale And GROW faster!

CONNECT WITH US

Page 16: Healthcare and life sciences

Email : [email protected]: www.mahidrasatyam.com