Health Education England Library Knowledge Service Leads … · 2015-01-29 · Q5. Job title Job Title Job Title ... I used it to inform my Chartership portfolio and activities (though

Health Education England Library Knowledge Service Leads Development Needs Analysis 2015 - Results for Thames Valley Total Started Survey: 49

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SECTION 1: ABOUT YOU

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Page 3 of 25

Answer Choices Responses

Born in or before 1947 0

Born in or between 1948-1963 18



Born in or after 1992 1

Total 46


Acute 22

Mental Health and/or Community 14

Other (please specify) 13

Total 49

Responses from those who selected “Other” to the question “What type of organisation are you employed by?”

Organisation Organisation Organisation

Health Care Libraries

Healthcare Library in a University hospital

Hospital

Learning Disability

LETB

NHS Foundation Trust

University

University

University

University

University serving Acute Trust

University/Acute

Unversity of Oxford

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Q5. Job title

Job Title Job Title Job Title

Assistant Librarian

Assistant Library Manager

Clinical Librarian

Clinical Outreach Librarian

Clinical Outreach Librarian

Clinical Support Librarian

CPD Tutor

Desk Services & Circulation Manager

Electronic resources co-ordinator

Head of Health Care Libraries

Intranet Editor

Knowledge Specialist

Librarian

Librarian

Librarian

Librarian

Library

Library and e-Learning Services Manager

Library and Information Apprentice

Library Assistant

Library Assistant

Library assistant

Library Assistant

Library Assistant

Library assistant

Library assistant

Library Assistant

Library Assistant

Library Assistant

Library Manager

library manager

Library manager

Library manager and outreach librarian

Library Manager/Outreach Librarian

Library Services and e-Learning Manager

Library Services Co-ordinator

Library Services Development Lead

Outreach Librarian

Outreach Librarian

Outreach Librarian

Outreach Librarian

Outreach Librarian

Outreach Librarian

Outreach Librarian

Outreach Librarian

Reader Services Librarian

Senior Library Assistant



Total Responses 49

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Responses from those who selected “Other” to the question “Agenda for Change Band.”

16,000

Academic Band 7

Apprenticeship (Band 2?)

Equivalent of Band 6

GP Educator grade

Grade 7 in University Academic related scale

University Academic related 7

University band 10

Total Responses 8

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Vocational Qualification - Level 2 1

Vocational Qualification - Level 3 2

Certificate of Higher Education 0

Diploma of Higher Education 1

Bachelor’s Degree 18

Master's Degree 24

Doctoral Degree 0

Total 46

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SECTION 2: MEMBERSHIP OF PROFESSIONAL BODIES

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Q13 If you are a member of any other professional bodies please list them below.

BIALL

IHM, UKCHIP, ILM

n/a

Special Libraries Association (SLA)

Total Responses 4

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Q15 In what ways did you find the PKSB useful?

Currently using it for my chartership Also helpful for identifying own skills for updating cv

Detailing the areas for possible development.

Flagged areas to work on

I used it to inform my Chartership portfolio and activities (though I was on the old regulations)

Needed to use it for revalidation - still in progress

Not sure yet, I've only recently started on it

presents the full range of potential skills and areas of expertise

Total Responses 7

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SECTION 3: HOW DO YOU LIKE TO LEARN?

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Responses from those who selected “Other” to the question “Which of the following learning and development methods do you find the most effective for you as an individual? Please select up to three.”

Reading (and reflecting on what I've read!)

Total Responses 1

Answer Choices Responses By Band

2-4 5-6 7-8 Other

Action learning sets - where a small group of learners meet regularly to reflect on real work issues.

1 4 2 2

Briefing meetings internal and external 0 0 0 2

Coaching by line managers 2 1 2 0

Coaching by someone external to your immediate service

0 2 2 2

Conferences 0 4 3 4

E-learning - including computer-based learning, as well as local intranet/extranet and web-based learning.

6 9 1 3

Exchange of experience events 2 10 1 3

Formal education courses leading to a qualification

3 1 4 6

Instructor-led training delivered off the job 2 7 3 5

Job rotation, secondment and shadowing 0 1 0 1

Mentoring and buddying schemes 3 0 1 0

On-the-job training 10 8 1 8

Residentials 1 0 1 0

Un-conferences 0 0 0 0

Other - please state 0 1 0 0

Total Respondents: 11 16 7 12

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SECTION 4: KNOWLEDGE AND SKILLS

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2-4 5-6 7-8 Other

Abstracting and summarising 0 4 2 1

Cataloguing, classification and resource description

5 2 0 2

Enquiry desk skills 3 1 0 6

Information analysis 2 5 1 4

Information management 0 2 2 1

Information searching Advanced 3 12 2 2

Information searching - Basic 3 0 0 0

Information searching Intermediate 6 1 1 5

Open source systems 2 5 4 1

Records management and archiving 2 1 1 1

Scanning and synthesising skills 0 7 2 2

Searching management literature 0 5 3 1

Understanding and using grey literature 2 9 1 6

Understanding information seeking behaviour

3 4 3 7

Understanding information services 0 1 0 6

Understanding Open Access 5 8 5 7


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2-4 5-6 7-8 Other

Copyright 6 3 2 5

Data analytics and management 0 4 5 4

Data Protection 0 1 0 4

Freedom of Information 0 0 0 2

Knowledge management 2 12 5 5

Medical Terminology 3 6 0 3

Secure transfer of information 1 1 3 2


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2-4 5-6 7-8 Other

Critical appraisal skills 2 12 3 5

Statistics and statistical analysis 3 11 4 2

Understanding and evaluating research 4 8 2 4

Understanding and presenting research reports

1 4 1 3

Writing for publication 0 3 1 3

Total Respondents 4 15 4 8

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2-4 5-6 7-8 Other

Apps 7 14 5 7

E-books 4 4 3 5

ICT skills 2 4 1 5

Social media and collaborative tools - advanced skills

4 10 7 3

Social media and collaborative tools - getting started

3 4 0 3

Virtual learning environments 2 7 4 4

Web information continuity 1 6 3 3


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2-4 5-6 7-8 Other

Digital literacy 6 11 3 4

Information literacy 3 6 1 6

Presentation skills - Advanced 1 5 4 3

Presentation skills Basic 2 3 1 2

Training skills - Advanced 2 8 2 3

Training skills Basic 3 2 0 4

Understanding medical terminology 3 5 0 4


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2-4 5-6 7-8 Other

Advocacy 0 5 3 3

Evaluating services 1 7 3 5

Leading and managing change 0 3 3 1

Management skills Intermediate 1 0 1 1

Management skills Introductory 0 3 0 0

Managing staff performance 0 2 1 1

Motivational skills 0 4 1 4

Operational planning 0 1 2 0

Partnership development 0 2 4 1

Project management 0 6 3 0

Quality management 0 5 2 2

Service innovation, development and design

1 9 4 4

Working with decision makers 0 3 5 3


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2-4 5-6 7-8 Other

Budgeting and financial management 1 0 2 1

Business planning and asset management 0 1 3 1

Contract management 0 0 2 1

Costing and pricing library services 0 2 5 1

Demonstrating value and impact 2 10 6 6

Service level agreements 0 2 1 0

Strategic planning, thinking and evaluation 1 7 5 1


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2-4 5-6 7-8 Other

Coaching skills 2 6 2 2

Communicating with stakeholders 0 7 5 2

Communication/interpersonal skills 1 3 0 6

Customer service skills 3 0 1 5

Dealing with difficult situations 4 2 4 6

Facilitation skills 2 8 0 1

Influencing skills 2 7 5 3

Managing meetings 0 1 1 1

Marketing 3 5 4 1

Mentoring skills 0 2 2 0

Networking skills 5 3 1 3

Reflective writing 1 5 0 1

Report writing skills 0 2 0 1

Writing effective publicity/information guides

2 6 1 3


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2-4 5-6 7-8 Other

Coping with change 4 5 5 6

Creative thinking 2 9 2 7

Emotional resilience 4 9 2 7

Health and wellbeing 4 2 3 6

Negotiating skills 0 6 4 2

Problem solving skills 2 5 2 7

Team working skills 3 4 2 6

Time management 2 8 2 4


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SECTION 5: RECOMMENDATIONS

Q26 Please make one recommendation as to how you can best be supported in developing the skills to sustain your career and meet the demands of your service.

A mentor

Access to external training programmes

Allowed time to complete training

Be given sensible funding and for new technologies which the NHS wants and needs to improve patient care

Be given the opportunity to undertake a professional library qualification.

Continous monitoring and training of relevant skills to promote Library services and resources - making it a proactive approach.

Continuing support from SDG for relevant events

Dedicated time

flexibility of times/dates of training.

Having access to reliable up-to-date IT e.g. being able to use a browser that is actually being supported

Hear more about the award winnning innovations - video or presentations to hear the background and issues as well as the positive outcomes.

I feel well supported in my work environment, but I do feel there should be bite size course for when you first start your role.

I have had a great experience with being mentored recently. It is always great to learn directly from the wisdom of others.

Improved IT support to enhance access to e-learning etc.

In moving forward, it is vital that services demonstrate the positive impact that they have in actually supporting NHS health services and in meeting the educational directions of HEE.

It is not easy to make such a recommendation. Time is the main problem. It is difficult to devote time to developing additional skills effectively whilst carrying out a full time role. Perhaps some thought could be given to providing practical support to librarians when they are concentrating on developing necessary skills. Any attendance on courses, at conferences etc has to be slotted in to very busy schedules.

Librarians need more inspiration and to let the perspiration take care of itself

LKS could benefit from regular 'academic half days' like the ones clinicians have - but on different days as demand for our services often rises on AHDs.

More interdisciplinary events - enabling LKS to address issues of mutual concern in the best interset of patients eg learning events/ experience sharing events with 1) colleagues within HEE TEL; 2) colleagues leading IT developments in the NHS; 3) briefings for LKS by senior stakeholders in arms length bodies

More provision of elearning or increased access to webinars/recordings of webinars

Personal coaching

Please employ more staff

protected time

Regular opportunities to discuss work issues with peers.

Regular training events at various locations to encourage attendance and accessibility; including virtual meetings via webex etc.

Specific time slots allocated to skills training.

Time for training courses

Training in open access

Workshops or collective training days

Total Responses 29

January 2015

HEEL LKSL SDG

http://www.libraryservices.nhs.uk/shall/lkslgroups/staffdevelopment/

Documents

Health Education England Library Knowledge Service Leads … · 2015-01-29 · Q5. Job title Job Title Job Title ... I used it to inform my Chartership portfolio and activities (though