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HEALTH CARE BENEFITS GUIDE
2 0 1 1
Plus: Providers push preventionto keep Medicare costs down
Employers, providers changingwith the times to stay aheadof overhaul, keep costs in check
FINDINGTHEANTIDOTE
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2A H e a l t h C a r e B e n e f i t s G u i d e • S e p t e m b e r 2 0 1 1
HC_Benefits_Guide_11_HC_Benefits_Guide_07 9/6/11 11:27 AM Page 2
N e w O r l e a n s C i t y B u s i n e s s 3A
Cost controlNew Orleans-area firms proactive with changes to continue offering benefits, stay in the black . . . . . . . . . . . .4A
Medicare makeoverProviders push preventative careto curb costs as enrollment grows . . . . . . . . . . . . . . . . . . . . . . .6A
Knowledge base Education valuable tool for companiesas costs rise, policy changes loom . . . . . . . . . . . . . . . . . . . . . . .8A
Changing with the times Small firms, agencies diversify coverage to keep clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9A
LISTS:HMOs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10APPOs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10AThird Party Administrators . . . . . . . . . . . . . . . . . . . . . . . . . . .11AHome Health Care Agencies . . . . . . . . . . . . . . . . . . . . . . . . . .12AAcute Care Hospitals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15AMental Health Care Facilities . . . . . . . . . . . . . . . . . . . . . . . . .18A
Published by NOPG LLC 111 Veterans Memorial Blvd.,Suite 1440, Metairie, La. 70005Phone: 504-834-9292 Fax: 504-837-2258
Publisher and President: D. Mark SingletaryAssociate Publisher: Lisa BlossmanEditor: Greg LaRoseNews Editor: Christian MoisesArt Director:Alex BorgesMarket Researcher: Jennifer NallAccount Executives: Liz Baldini, Jeanne Farrell-Bindewald, Cassie Foreman, Coco Evans JuddProduction Manager: Julie Bernard
CONTENTS
HEALTH CARE BENEFITS GUIDE
2011
© 2011 United HealthCare Services, Inc. Insurance coverage provided by or through UnitedHealthcare Insurance Company or its affi liates. Administrative services provided by United HealthCare Services, Inc. or their affi liates. Health plan coverage provided by or through United HealthCare of Louisiana, Inc. UHCLA483862-001
Businesses are people too.At least, that’s how we see it. We look at a business, and we see people working together toward a common goal. We see the friends and neighbors who make up the businesses that enrich our community. Just like people, businesses come in all sizes, and we support them with a wide range of health care plans that are designed to be affordable for businesses. And people, too.
uhc.com
READY. SET. GROW HEALTHY.
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4A H e a l t h C a r e B e n e f i t s G u i d e • S e p t e m b e r 2 0 1 1
Ayear ag o, a w ave of chang e sw eptthrough the insurance mark etplaceand onto the desks and phone lines
of human r esources manag ers. Pr ovisionsof the P atient Pr otection and Affor dableCare Act that went into effect in September2010 seemed to lea ve more questions thananswers.
The uncertainty is still rampant, buthuman r esources pr ofessionals and otherswho track employee benefits say their energyhas once again shifted back to controlling therising cost of health insurance.
“I think employers have been refocusednow on how to pr ovide medical insurancethat’s affordable,” said Jane Cooper , presi-dent and CEO of P atient Care, which w asfounded in New Orleans but mo ved toMilwaukee after Hurricane K atrina.Companies hir e P atient Car e to act as abenefits consultant to their emplo yees, orto policy holders in g eneral, charging amonthly fee per employee.
The legislation signed into law last year is aimed at e xtending health car e co verage toan estimated 46 million Americans, includ-ing some 400,000 uninsured Louisianans.
None of the companies contacted for thisstory plan to dr op or r educe co verage as aresult of higher prices or anticipated changes.But throughout New Orleans, businesses arealready trying a v ariety of cost-cutting meth-ods as they brace for the insurance industry’sreactions to the Affordable Care Act.
Jack Du vernay, vice pr esident of bene-fits at Eagan Insurance, said man y of hisclients are making the shift to health r eim-bursement agr eements, in which emplo y-ers set money aside to pa y for emplo yeemedical e xpenses. HRAs also ha ve taxadvantages that can offset the incr easingcost of premiums, he said.
“It’s a strategy some of our clients ha vehad success with,” Duvernay said.
$2,000 Penalty per employee outlined in the PatientProtection and Affordable Care Act if compa-nies with more than 50 employees fail toprovide insurance to all full-time employees
COSTCONTROLNEW ORLEANS-AREA FIRMSPROACTIVE WITH CHANGESTO CONTINUE OFFERING BENEFITS, STAY IN THE BLACK
By David MullerStaff [email protected]
Tommy Santora Contributing [email protected]
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N e w O r l e a n s C i t y B u s i n e s s 5A
As for Eagan’s o wn emplo yees, humanresources manager Jeanna Dubr oc said thecompany focuses on pr eventative car e andstress management. It provides some on-siteservices such as ey e exams, visits fr om den-tists and orthodontists, vaccines, blood andglucose checks, str ess tests, and back andneck screenings.
North Oaks Health Sy stem inHammond aims to cut health car e coststhough an anal ysis of what mak es up effi-cient car e, said Jeff Jarr eau, North Oaksvice pr esident of human r esources. It’slooking into programs that analyze medicaldata and use that information to emphasizepreventative car e, thus helping emplo yeesbefore they are diagnosed.
The hospital sy stem is considering theAdvanced Plan for Health, a pr ogram inwhich Baton Roug e General and Laf ayetteGeneral hospitals ha ve alr eady enr olled.APH analyzes three years’ worth of medicaland pharmacy claims data, employee eligibil-ity, lab v alues and other data to look foropportunities for impr ovement and r efine-ment, Jarreau said.
From there, a company develops an oper-ating model that will enhance health car ebenefits, impr ove the o verall health ofemployees and start saving money.
“This w ould be able to tell us who ar esome of the emplo yees who ma y have poorhealth care practices, and what ar e some ofthe ways we can help them be mor e healthyand make better choices for their health careneeds,” Jarreau said.
North Oaks, which has 1,800 emplo yeeseligible for health benefits, offers tw o med-ical plan options — a thr ee-tiered preferredprovider organization plan and a personalcare account, which includes a highdeductible and a debit card for employees touse for health care costs.
The PCA is emplo yer-paid, withbetween $500 and $2,000 cr edited to anemployee’s car d once a y ear. Unusedmoney is rolled over.
About 50 eligible North Oaks emplo y-ees have opted for the PCA, while the r esthave chosen the traditional PPO plan,Jarreau said.
By 2014, the Affor dable Car e Actrequires companies with mor e than 50employees to pr ovide insurance to all full-time emplo yees or f ace a penalty of up to$2,000 per employee.
Larger restaurants could be hardest hit bythis r equirement, as man y of their emplo y-ees’ hours fluctuate.
Taste Buds Management, which owns thelocal Zea’s r estaurant chain, is not too w or-ried, CEO Chris Rodrigue said.
“We do not intend at this time to pa ypenalties or throw our employees into a gov-ernment pool,” he said.
Taste Buds has offer ed its emplo yees ahealth savings account plan for several years.The compan y has eaten rising pr emiumcosts, but Rodrigue said its carrier has donea “great job” at k eeping the incr ease belowthe national a verage. Last y ear, pr emiumsincreased 9 percent.
First NBC Bank employees have a vestedinterest in the cost of their health car ebecause they own stock in the company.
“If the compan y sa ves money and doeswell, then our emplo yees do w ell,” said BillRoohi, dir ector of human r esources. “Ithelps that they have a vested interest.”
To combat rising costs, the 246-employee bank is adding an additionalhealth care coverage option in 2012. Alongwith its traditional low-deductible plan, thecompany will offer a high-deductiblehealth reimbursement account.
Under the HRA plan, First NBC w ouldpay $1,000 a y ear for an indi vidual employ-ee and $1,200 for a family. Employees wouldpay anything after that, and unused dollarsare rolled over.
Sharing in some of the expenses is one ofthe best w ays to combat ev er-rising pr emi-ums, Cooper of Patient Care said.
To cut employer costs, she suggests com-panies set their deductibles at $1,000 foreach indi vidual emplo yee and total out-of-pocket expenses at $5,000 per year.
“That will g et employees to think abouthow they spend those health car e dollars,”she said.
Employees w ould be quick er to see aphysician rather than head to an emerg encyroom if they knew they w ere paying the bill,Cooper said.
Another recommendation is that compa-nies adopt a pharmacy benefit plant thatemphasizes generic drugs over brand namesthat are typically more expensive.
Cooper said one w ay for consumers tocut costs is to shop ar ound for pr eventiveprocedures such as MRIs.
“If you take New Orleans, for example, inthe same network, the cost of an MRI couldbe very different from one provider to anoth-er,” she said.
The Affor dable Car e Act also r equiresinsurers to co ver pr eventive services com-pletely. Ho wever, if a patient underg oes apreventative examine such as a colonoscop yand a problem is found, the service would beconsidered diagnostic instead. It would alsobe mor e e xpensive, and the insur er w ouldnot be r equired under the la w to co ver 100percent of the expenses.
“It’s kind of the law of unintended conse-quences,” Cooper said.
Aside fr om m yriad new r egulations oninsurance providers, the la w’s ultimate g oalis to set up insurance mark et e xchanges,which each state will r egulate to drive downthe cost of health insurance.
In the meantime, is ther e any hope at allthat premiums will be lower?
“No, not really,” Cooper said.•
IN EFFECTA wave of provisions from the PatientProtection and Affordable Care Act tookeffect a year ago.
Pre-existing conditionsInsurance companies can no longer deny coverageto children younger than 19 because of a pre-exist-ing condition. Applies to new and existing plans.
Rescinding coverageInsurance companies cannot use an error ortechnical mistake on a customer’s application asa reason for denying services, as long as theerror wasn’t willfully made. Applies to health planyears beginning on or after Sept. 23, 2010.
Eliminating lifetime limitsInsurance companies can no longer set lifetimedollar limits on essential benefits such as hospi-tal stays. Applies to health plan years beginningon or after Sept. 23, 2010.
Regulating annual limitsRestrictions will be placed on the setting of annualdollar limits on insurance coverage for new plansin the individual market and all group plans.
Appealing decisionsA process will be available for consumers to appealinsurance company decisions, including an externalreview process, for all plans beginning on or afterSept. 23, 2010.
Free preventative careAll new plans must cover certain preventativeservices such as colonoscopies and mammo-grams without charging a deductible or co-pay.
Young adult coverageDependents will be allowed to remain on theirparents’ health plans until they reach age 26under plans beginning on or after Sept. 23, 2010.For existing plans, the young adult can continue tobe covered as long as they are not offered healthinsurance at work.
Source: CityBusiness staff research
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6A H e a l t h C a r e B e n e f i t s G u i d e • S e p t e m b e r 2 0 1 1
Informed consumers and pr eventativehealth car e could be the sa viors ofMedicare.
As the information-savvy baby boomergeneration becomes eligible for Medicar eat a rate of about 10,000 people da y,insurance companies are focusing on pre-ventative medicine and eschewing the tra-ditional route of reactive care.
The oldest of the 76 million bab yboomers turn 65 this year, thus becomingeligible for Medicare. Glen Golemi, CEOof UnitedHealthcare Gulf States Region,predicts the Medicar e enr ollment willalmost double in the next 20 years.
As a r esult, Jeff F ernandez, Louisianasenior pr oducts mark et pr esident forHumana, said Medicar e will ha ve a lotfewer contributors and many more people
who are eligible.“The implications for our country ar e
tremendous,” F ernandez said, and withconsumers historicall y lacking engag e-ment in Medicar e, a high priority forHumana is bridging that gap for itsclients, he said.
Mike Putiak, chief marketing officer forPeoples Health, said bab y boomers ar e
savvy at finding information, especiall ywith the pr eparation his compan y andothers are doing.
“We send out a lot of messag es in themarketplace,” Putiak said. “It’s a big thingwhen people turn 65 and g et Medicar e.They’re preparing years in advance, (and)there’s so much communication that’savailable to them … this g eneration isgenerally really tapping into that.”
Golemi agr ees with Putiak that bab yboomers are educated customers.
“We believe some of the unique charac-teristics that distinguish boomers from theirparents’ and grandpar ents’ generations willlikely impact how they go about choosing aMedicare plan, ” Golemi said. “W e kno wboomers ar e sa vvy shoppers, due in larg epart to the mark eting campaigns that ha ve
PROVIDERS PUSH PREVENTATIVE CARE TO CURB COSTS AS ENROLLMENT GROWS
MEDICARE MAKEOVERBy Travis AndrewsContributing [email protected]
692,718 Medicare recipients in Louisiana as ofMarch, 1.4 percent of the 47.7 million
beneficiaries nationwide.
Source: Kaiser Family Foundation
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N e w O r l e a n s C i t y B u s i n e s s 7A
targeted them since their teen years.”And that g eneration is g enerally choos-
ing health maintenance organizations,rather than pr eferred pr ovider organiza-tions that pr ovide more flexibility and ar ebeneficial for group plans.
“If you look at group insurance that youwould get through your employer, PPO isgenerally the most popular because peoplelike to ha ve choices, ” Putiak said. “W ithMedicare, y ou’re not looking to satisfy agroup of people, y ou’re looking to satisfyone person … so you see more HMOs thatare most popular. That is the most popularmodel for Medicar e nationally that w ouldnot be for people in employer groups.”
One step man y insurance companies ar etaking is implementing pr eventative car e,which helps reduce the end cost of Medicareby preventing hospital and doctor visits.
Putiak said P eoples Health is attempt-ing to shift its mark eting to move the com-pany’s image from being an insurance com-pany to being a health partner.
By doing things such as offering gymmemberships to those enr olled in its pr o-grams, he said, Peoples Health should savemoney on the Medicare side.
“It’s a win-win for both the member andthe plan if we can keep you healthy,” Putiaksaid. “It’s kind of lik e taking car e of y ourcar. Ther e ma y be some costs in mainte-nance, but in the end you will save money.”
Humana is making similar efforts to shiftfrom illness to w ellness, spokesman MitchLubitz said.
The compan y is also focusing on thesocial aspect of li ving a health y lifesty le,which can be a form of pr eventative care,Fernandez said.
“We’ve found out if someone is at homeand they’re lonely, they’re less likely to taketheir medications,” he said. “It’s too lateonce somebody’s in the hospital.”
Humana also offers health club mem-berships, which F ernandez said can ha vesocial benefits in addition to the ob viousphysical and health ones.
It seems to be working. Under traditional Medicar e, 21 per cent
of people admitted to a hospital get readmit-ted, Fernandez said. The rate for Humana’sLouisiana patients is 16 percent.•
MEDICARE BY THE NUMBERS
Age Recipients Louisiana U.S.
0-64 124,001 6.6 million65-69 143,577 9.7 million70-74 120,965 8.3 million75-79 102,379 7.2 million80-84 72,124 5.4 million85 and older 64,161 4.6 million
Source: Kaiser Family Foundation
IT’S A WIN-WIN FOR BOTH THE MEMBER ANDTHE PLAN IF WE CAN KEEP YOU HEALTHY.“ ”Mike Putiak
chief marketing officer, Peoples Health
Call 800-451-9998
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HC_Benefits_Guide_11_HC_Benefits_Guide_07 9/6/11 11:28 AM Page 7
By Tommy Santora Contributing [email protected]
It’s back-to-school time, and not just for stu-dents. Doug La yman, vice pr esident ofCovington-based benefits manager Gilsbar,
says there are also lessons to be learned amongits company clientele.
“Every y ear, some of them k eep hittingthemselves in the head with the same 2x4 whiletrying to focus on r educing unit costs, and thatmethod just doesn’t w ork,” Layman said. “Weneed to educate emplo yees mor e, g et themengaged in healthy and beneficial programs andfocus more on the overall health of not only theemployee, but that of their f amilies.”
Companies that do that effecti vely, he said,average 15 percent less in premium costs.
Employers ar e pa ying 65 per cent mor e thanthey were five years ago for employee health care.Total health car e costs per acti ve employee aver-age $11,176 in 2011 compar ed with $10,387 in2010 and $6,779 in 2006, according to the 16thannual Towers Watson/National Business Groupon Health Employer Survey on Purchasing Valuein Health Car e of 600 companies r epresentingmore than 9 million employees.
The surv ey also r eports that the cost of health car e benefits isexpected to climb 7.2 per cent in 2012, and more than 80 percent ofcompanies said the P atient Protection and Affor dable Care Act thatwas approved last y ear has incr eased the administrati ve burden ontheir human resource departments. HR personnel are working moreextensively with insurance companies than in the past to learn how toabide by the law and adjust to upcoming changes.
The complexities of the la w have led to a lot of instructionalphone calls and visits from insurance agents to employers, said JayMcGuire, o wner and manag er of Benefit Ad visory Gr oup inMetairie. He’s encouraging emplo yers to mak e their staffs mor ecost-sensitive health care consumers to cut do wn on overall costsfor companies, he said.
“There are typically two ways to offset high incr eases at r enewaltime — completely change benefit plans or add more responsibility to
employees, whether it be in wellness programs orconsumer driven health plans, combined with ahigher deductibles and ther efore saving moneyon premiums,” McGuire said.
Readsoft North America, based in Metairie,covers 100 percent of health care costs for its 70employees while offering a tw o-part health car eplan: a high deductible with Blue Cr oss, wherethe company pays the full pr emium for employ-ees and families, and an employer-funded healthreimbursement account, in which the compan ysets allowances for emplo yees who can use thatmoney for medical expenses.
Rebecca Ventura, Readsoft human r esourcesmanager, in vites McGuir e to the compan y’soffice for quarterly presentations on benefits, andnew hires are shown all benefits options.
“Together, w e mak e sur e that all emplo yeesare well schooled in the v alue and benefit of theprogram they are afforded,” she said.
Readsoft r eported a 22 per cent incr ease inhealth care costs in 2009 and 2010 and 17 per-cent in 2011.
Layman sa ys education is also critical forcompanies that offer health savings accounts.
“You still see too much money g oing in and out of HS As tooquickly to pay for prescriptions, when that money should be savedfor a potential big health care bill or larger expense,” he said.
Gilsbar holds annual engag ement surveys at their client’s offices,asking employees questions that measure their satisfaction with theircurrent benefits structure. They’re also asked about the benefits andwellness programs they would like their employer to consider.
Those questions help anal yze the lev el of engag ement and satis-faction an emplo yee has with their curr ent employer and the entir ebenefits structure, Layman said.
“Employees need assistance through the maze of their health careplans, and now they or any of their family members can call on us foranswers,” he said. “It’s just another way that we have become far moreinvolved in education than we have in previous years.”•
COST COMPARISONEmployers are paying 65 percent morecompared with five years ago foremployee health care, according to asurvey of 600 companies representingmore than 9 million employees.
$11,176Average annual health care cost peractive employee in 2011
$10,387Average cost in 2010
$6,779Average cost in 2006
source: Towers Watson/NationalBusiness Group
KNOWLEDGEBASE
8A H e a l t h C a r e B e n e f i t s G u i d e • S e p t e m b e r 2 0 1 1
EDUCATION VALUABLE TOOL FOR COMPANIESAS COSTS RISE, HEALTH CARE REFORM LOOMS
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With passag e of the P atientProtection and Affor dable Car eAct of 2010, portions of which
are set to kick in within the ne xt couple ofyears, businesses and emplo yees are feelinga sense of uncertainty about what’s coming.
Health plan pr oviders ar e w orking tohandle the chang es that ha ve alr eadyoccurred, while providing for potential fur-ther disruption to “business as usual.”
“Right no w, with no defined clarity topieces of the health car e r eform act, ev eninsurance carriers are doing a lot of their o wninterpretation in the development of their own‘compliant’ health insurance policies. Ther eare a lot of rules and r egulations but not a lotof clarity ,” said R achel Johnston, o wner ofHealth Benefits in Boise, Idaho.
Because man y health plan pr ovidershave been unable to gaug e the certainty oftheir business in the curr ent economic cli-mate and amid fluctuating health care regu-lations, they have taken steps to stay on topof their game by diversifying their offerings.
Johnston chose to e xpand her firm’sofferings to include dental, vision, long-term care, life and final expense products.
“These are products that will less likely beimpacted by the rules and r egulations of thenew health car e r eform act, ” she said.“Decisions that many agents may be consid-ering are stepping totally outside of what theyare used to doing and building other ar eas of
the business to survive the changes.”As far as how the overhaul has affected the
industry so f ar, some health plan pr ovidersshared larg ely negati ve opinions about theact’s efficacy in trimming costs associatedwith health care and health care insurance inthe United States.
“Health insurance premiums are increas-ing and I believe it’s partly due to health carereform,” said insurance br oker DebbieWilliams. “There are no mor e pre-existingcondition waiting periods for children. Thatallows those who ha ve been uninsur ed tobuy a policy and get their child’s tonsils outor ha ve other medical tr eatment done andthen they could drop the insurance once thesurgery is complete.”
Providers also per ceive the upcomingeffect of health insurance e xchanges as anunknown, though they must be in place ineach state by 2014.
Businesses and indi viduals will be ableto purchase policies thr ough an e xchangeinstead of carriers, with the ability to selectfrom a v ariety of options — a kind of self-serve insurance program.
Gov. Bobb y Jindal’s administrationannounced in Mar ch that Louisiana w asopting our of creating insurance exchanges,saying federal officials ha ve pr ovided toofew details about ho w they should be run.Louisiana officials don’t w ant to be blamedfor any increased insurance pr emiums tied
to the new law, the governor said.“What’s happened now is it’s clear that
exchanges are going to occur, either as fed-eral or state pr ograms,” said Jean DeLuca,president and CEO of Delta Dental.“Those of us in the industry — health car eproviders, hospitals, dental carriers, insur-ance agents — ar e hoping it’s a state pr o-gram because w e’ll ha ve the ability todesign our own programs.”
Williams said she w ould lik e to seeagents remain a part of the health insurancepolicy process, even under an exchange.
“I kno w when g overnment plans ar ehere, my clients are going to bring the paper-work to me and ask me to help them — andI’ll do whatever I’m allowed to do,” she said.
For man y business o wners, ther e isoften hesitation over health care reform.
“I’m hearing small emplo yers sa y, ‘I’mnot sur e ho w m y business is g oing to beimpacted. Maybe it’s best to wait and see,’”Johnston said.
And some ar e concerned the pr oblemis, occasionally, outright confusion.
“I’ve even had indi viduals say, ‘I’ll justwait until I g et it for fr ee,’” Johnston said.“There are a lot of misconceptions. Theymay get some sort of subsidy, but someoneis going to pay for those policy pr emiums.I foresee increased taxes. Eventually every-one will pa y in some form or another .Nothing is free.”•
N e w O r l e a n s C i t y B u s i n e s s 9A
CHANGINGwith the
TIMES
SMALL FIRMS DIVERSIFY COVERAGE TO KEEP CLIENTS
By Gaye Bunderson Dolan Media [email protected]
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10A H e a l t h C a r e B e n e f i t s G u i d e • S e p t e m b e r 2 0 1 1
Health maintenance organizations(ranked by the number of members in the New Orleans area)
CompanyAddress
Localmembers
Top executiveMedical director
Affiliated acutecare hospitals inthe New Orleansarea
PhysiciansNonphysicianspecialists
Senior planavailable?Is it aMedicareplan?
Humana Health Benefit Plan ofLouisana Inc.1 Galleria Blvd., Suite 850Metairie 70001
80,000 Rhonda Bagby,Louisiana commercialpresidentDr. Laura Trunk
108 1,7253,870
YY
Coventry Health Care of LouisianaInc.3838 N. Causeway Blvd., Suite 3350Metairie 70002
70,000 J. PeguesDr. Eugene Rosenberg
15 2,0050
NN
Peoples HealthThree Lakeway Center, 3838 N.Causeway Blvd., Suite 2200Metairie 70002
47,000 Carol Solomon, CEODr. Kevin Roache
24 1,8000
YY
HMO Louisiana Inc.3501 N. Causeway Blvd., Suite 600Metairie 70002
19,868 Mike Reitz, presidentand CEODr. Kenneth Phenow,chief medical officer
22 9262,150
YY
UnitedHealthcare of Louisiana Inc.3838 N. Causeway Blvd., Suite 2600Metairie 70002
5,336 Glen Golemi, CEODr. Penny S. Walker
26 3,219324
YY
The above information was provided by the companies themselves. Any additions or corrections should be sent on company letterhead to: Research, New Orleans CityBusiness, 111Veterans Blvd., Suite 1440, Metairie 70005
Preferred provider organizations and point-of-service plans(ranked by the number of local enrollees)
CompanyAddress
Enrollees:localstatewidecompanywide
Top executiveMedical directorPhoneFax
Affiliated acutecare hospitals inthe New Orleansarea
PhysiciansSpecialists
First year of localoperationProfit or nonprofit
Blue Cross and BlueShield of Louisiana3501 N. Causeway Blvd.,Suite 600Metairie 70002
167,842849,083849,083
Mike Reitz, president andCEODr. Kenneth Phenow, chiefmedical officer832-5800832-5808
27 9863,442
1934nonprofit
UnitedHealthcare ofLouisiana Inc.3838 N. Causeway Blvd.,Suite 2600Metairie 70002
91,359328,09070 million
Glen Golemi, CEODr. Penny S. Walker849-1500849-3551
26 3,2072,895
WNDprofit
PPOplus400 Poydras St., Suite2040New Orleans 70130
70,421144,780354,404
Catherine P. HillL.J. Turkewitz566-9501566-9509
41 8,53111,932
1988profit
Coventry Health Care ofLouisiana Inc.3838 N. Causeway Blvd.,Suite 3350Metairie 70002
70,00070,0005 million
J. PeguesDr. Eugene Rosenberg(800) 245-8327 ext. 2105828-6433
15 2,0054,271
1985profit
Humana Health BenefitPlan of Louisana Inc.1 Galleria Blvd., Suite850Metairie 70001
15,00035,0002.4 million
Rhonda Bagby, Louisianacommercial presidentDr. Laura Trunk219-5327376-8875
108 1,7253,870
2000profit
WND=would not disclose The above information was provided by the companies themselves. All additions and corrections should be sent on company letterhead to Research, New OrleansCityBusiness, 111 Veterans Blvd., Suite 1440, Metairie 70005
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N e w O r l e a n s C i t y B u s i n e s s 11A
Third-party administrators(ranked by the number of full-time employees)
CompanyAddress
PhoneFax
Full-timeemployeesPart-timeemployees
Benefitsoffered Services offered
HeadquartersYear foundedlocally
Top localexecutiveTitle
F.A. Richard andAssociates(FARA)*1625 W. CausewayApproachMandeville 70471
(985) 624-8383(985) 624-8489
3392
workers'compensation,property andcasualty
risk management solutionsincluding claims administration,loss control; health caremanagement
Mandeville1978
M. ToddRichardexecutivevice president
Gilsbar Inc.2100 CovingtonCentreCovington 70433
(985) 892-3520(985) 898-1500
27715
human capitalmanagement,benefits, riskmitigationservices
360-degree benefit planmanagement and design, claimsadministration, analysis,COBRA/HIPAA administration,reimbursement accounts,consumer-driven health plans,priority 7 wellness programming,online claims, case, disease andmaternity management, PPONetwork, member advocacyservices
Covington1959
HankMiltenbergerpresident
BenefitManagementServicesP.O. Box 98044Baton Rouge 70898
(225) 295-2735(225) 297-2885
1050
access toprovidenetworkdiscounts
competitive stop-loss coverage,efficient claims administration
Baton Rouge1995
Allison Youngsenior vicepresident,benefitsadministration
Cannon CochranManagementServices Inc.(CCMSI)4621 W. NapoleonAve., Suite 310Metairie 70001
888-3555888-2351
1000
accurate andcost savingclaimshandling
administration of workers' comp,property/casualty self-insuredprograms, loss control,managed care, fraud detection,subrogation and second injuryfund investigation
Danville, Ill.1978
Skip Brechtelexecutivevice president
Fringe BenefitAdministrator Ltd.110 Veterans Blvd.,Suite 120Metairie 70005
837-9546835-9296
273
quality serviceat a fair price
third-party administrationservices for all types of qualifiedplans
Metairie1972
Dick Watsonpresident andCEO
Risk ManagementServices111 Veterans Blvd.,Suite 750Metairie 70005
837-3100837-3156
192
workers'compensationadministration
claims administration,underwriting, marketing, lossprevention, data management,financial management, excessinsurance placement, claim fileaudits
Metairie1994
Jean L.Robert andDominick A.Vaccaro Jr.managers
ZenithAdministratorsInc.2450 Severn Ave.,Suite 305Metairie 70001
831-1544831-1894
80
health andpensionadministration
employee benefit administration,medical claim processing,administration of retirementplans
Mokena, Ill.1987
Gail Arnoldbranchmanager
*sold to Avizent in May. The above information was provided by the companies themselves. Any additions or corrections should be mailed on company letterhead to Research, New OrleansCityBusiness, 111 Veterans Blvd., Suite 1440, Metairie 70005. WND= Would not disclose.
HC_Benefits_Guide_11_HC_Benefits_Guide_07 9/6/11 11:28 AM Page 11
12A H e a l t h C a r e B e n e f i t s G u i d e • S e p t e m b e r 2 0 1 1
Home health agencies(listed alphabetically)
NameAddress
Program director/administratorTitleTelephone
TerritorycoveredYear founded Payments accepted Services available
Amedisys HomeHealth Care of Metairie3501 N. CausewayBlvd., Suite 200Metairie 70002
Marion Bullickdirector of operations838-7080
50-mile radius1982
Medicare, Medicaid,Humana, BCBS and otherprivate payers
registered nurses; physical therapy;occupational therapy; speechtherapy; medical social workers;health care aides
AmeraCare FamilyHospice and HomeHealth327 W. 21st Ave.Covington 70433
Lenora TalleyNorman DavisRichard Mizeadministratoralternativeadministrator and CEOpresident849-9100
50-mile radius1999
Medicare, Medicaid,People's Health Network,BCBS of Louisiana,Humana
home health, nursing, nurse aides,speech, physical and occupationaltherapy, social counseling services,patient instruction/guidance,hospice services, aides, socialworker, chaplain, volunteercoordinator, bereavementcoordinator
Concerned Care HomeHealth3761 Ridgelake Drive,Suite 307Metairie 70002
Jody C. Martinadministrator210-1971
St. Tammany,Jefferson,Orleans, St.Bernard,Tangipahoa,Washingtonparishes1973
Medicare, Medicaid,Peoples Health, Humana,private pay
nursing, aides, speech, physicaland occupational therapy, IVtherapy, social counseling services,patient instruction/guidance
Concerned Care HomeHealth Inc.20081 Highway 36Covington 70433
Jody MartinReshee Kelleradministratordirector of nursing(985) 892-3947
50-mile radiusfromCovington,including theSouth Shore1972
Medicare, PHN, Humana,Tricare
nursing, certified nurse aides,physical therapy, occupationaltherapy, speech therapy, woundcare, IV therapy, social servicescounseling, patient instruction/guidance, registered dietitian
Dependable in HomeCare Inc.702 N. Carrollton Ave.New Orleans 70119
Joni FriedmannCEO and president486-5044
50-mile radius1969
Visa, Mastercard, AmericanExpress
specializes in the placement andreferral of experienced and highlyscreened caregivers to work withfamilies needing non-medical helpin their home
Doctor's HospiceNorthshore2107 N. CausewayBlvd., Suite DMandeville 70471
Erin E. Langforddirector of nursing/administrator(985) 809-0844
North Shore/New OrleansNA
Medicare, Medicaid andmost insurances
hospice services
Egan HealthcareServices3121 21st St.Metairie 70002
Peter EganCEO835-4474
SoutheastLouisiana1988
Medicare and privateinsurance
skilled nursing, physical andoccupational therapy, infusionpharmacy, medical staffing, speechtherapy, home health aides,medical social worker, wound care,medical equipment, cardio-pulmonary disease management,diabetes care and supplies,hospice
Gifted Nurses2748 Metairie LawnDriveNew Orleans 70002
P.K. Scheerlechairman of the board831-2123
Louisiana,Alabama,Mississippi2006
private pay medical and non medical in homeservices
Guardian Home HealthCare of Louisiana Inc.3510 N. CausewayBlvd., Suite 501Metairie 70002
Beverly Pacella OdomMarco and YolandaPacellaadministrator and co-ownerco-founder and co-owner828-2294
Jefferson,Orleans, St.Bernard, St.Charles,Plaquemines,St. Tammany,Tangipahoa,Livingston,Washington,St. John, St.James,Ascensionparishes1997
no out-of-pocket expenseMedicare, Medicaid,Humana, private insuranceand most MedicareAdvantage insurance
Medicare and Medicaid certifiedregistered nurses, comprehensivehealth assessment, certified nurseaides, physical, occupational andspeech therapists, in-home safetyassessment and teaching,medication monitoring andteaching, in-home IV therapies,wound care, diabetic and PTINRtesting, blood pressure monitoring,telehealth services, hospice forpalliative and end of life, socialcounseling services, patient andcaregiver instruction/guidance
Home Instead SeniorCare2750 Lake Villa Drive,Suite 305Metairie 70002
Lisa Rabitoowner455-4911
Orleans andJeffersonparishes2000
cash, checks, credit cards,ACH, long-term careinsurance
nonmedical home care andcompanionship for seniors
The above information was provided by the agencies. Any additions or corrections should be sent on company letterhead to Research, New Orleans CityBusiness, 111 Veterans Blvd., Suite1440, Metairie 70005. NA=not available.
HC_Benefits_Guide_11_HC_Benefits_Guide_07 9/6/11 11:28 AM Page 12
N e w O r l e a n s C i t y B u s i n e s s 13A
Home health agencies(listed alphabetically)
NameAddress
Program director/administratorTitleTelephone
TerritorycoveredYear founded Payments accepted Services available
Nurses Registry990 N. Corporate Drive,Suite 302Harahan 70123
Kristin Reeddirector of nursing736-0803
50-mile radius1993
cash, check and credit card full-service
R&R Home Care Inc.2121 N. CausewayBlvd., Suite 100 Metairie700011148 N. Causeway Blvd.Mandeville 70471
Catherine Cuccia Weilowner andadministrator828-1551(985) 624-3800
50-mile radius1990
Medicare, Medicaid, privateinsurance, private pay
nursing, physical, speech andoccupational therapy, medicalsocial workers, diabetesmanagement, orthopedic rehab,senior outreach services includingbath/housekeeping, meal serviceand cooking, care management,home adaptation, low visionprogram, bowel and bladderdysfunction program
RejuvenatingConcepts Inc.3920 Old Gentilly RoadNew Orleans 70126
Delisa Rowe-TateCEO942-7171
Orleans,Jefferson,Plaquemine,St. Bernardparishes1994
Medicaid, private pay, VA personal care, long-term care,respite care, supportedindependent living
St. Margaret HomeHealth & Hospice919 Amelia St.Gretna 70053
Rick L. CassidyChris McMahonSharon HoffmeisterPhuong NguyenCourtney Mason-Evansdirector of operationsdirector of publicrelationsadministrator, directorof nursingcontrollerassistant director ofnursing373-5923
50-mile radiusfrom Gretna1999
Medicare, Medicaid, mostprivate insurances andinfusion pharmacycompanies
providing doctor prescribed, expertmedical care in the comfort of yourpersonal home: nursing, woundcare, infusion therapy, certifiednurses assistants to assist withdaily living, social workers to helplocate needed communityresources, a chaplain, physicaltherapy, speech therapy,occupational therapy, dietician
St. Tammany ParishHospital Home Health725 W. 11th Ave.Covington 70443
Kelly Rogershome health director(985) 898-4414
50-mile radius1986
Medicare, Medicaid, privateinsurance, workers' comp
home health aides, skilled nursing,nursing aides, physical therapy,occupational therapy, speechtherapy, diabetic care, socialcounseling, patient instruction andguidance, laboratory testing, IVtherapy, wound care, chaplainvisits, pediatric and adult homehealth, nutritional guidance
The Medical Team Inc.3525 N. CausewayBlvd., Suite 101Metairie 70002
Christi Petersadministrator anddirector of clinicalservices for Louisiana834-4447
50-mile radiusfrom Houma1978
Medicare, Medicaid, privatepay, various insurance (callfor information)
skilled nursing, physical therapy,occupational therapy, speechtherapy, medical social worker,Alzheimer's program, psychiatricprogram, diabetes program, cardiacprogram, home health aides,personal/respite care, sitters/companions
Total Home HealthCare628 Fourth St.Gretna 70053
Kelli Vedrosadministrator340-8888
50-mile radius1992
Medicare, Medicaid,Humana and most privateinsurance
full service
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14A H e a l t h C a r e B e n e f i t s G u i d e • S e p t e m b e r 2 0 1 1
Home health agencies(listed alphabetically)
NameAddress
Program director/administratorTitleTelephone
TerritorycoveredYear founded Payments accepted Services available
Touro at Home1401 Foucher St.New Orleans 70115
Cindy Daunerdirector897-8576
greater NewOrleans1987
Medicare and mostinsurances
skilled nursing, home care aide,physical therapy, occupationaltherapy, speech and languagepathology, nutritional counseling,medical social services, infusiontherapy, wound care, congestiveheart failure, orthopedic recovery,diabetes management
Visiting Angels1972 Ormond Blvd.,Suite ADestrehan 70047
Jaime Lee Maxwellowner andadministrator(985) 764-1414
greater NewOrleans,JeffersonParish and theRiver Region2006
LTC insurance, credit card,Vets administration, privatepay
nonmedical home care for seniors24/7, live-in service available
Visiting NursesAssociation of GreaterNew Orleans Inc.101 W. Robert E. LeeBlvd., Suite 300New Orleans 70124
Christopher Morrisexecutive director282-2007
Orleans,Jefferson, St.Charles,Plaquemines,St. Bernardparishes1913
Medicare, Medicaid,BlueCross, United,Carecentrix, Coventry,Humana, workers' comp,Tricare
full service (nurse, physicaltherapy, occupational therapy,speech therapy, aide)
Vital Link, A HomeCare Company3300 W. EsplanadeAve., Suite 220Metairie 70002
Carl D. ClarkCEO and administrator835-4000
50-mile radiusfromHammond,including NewOrleans metroarea2002
Medicare, Medicaid andcommercial insurance
skilled nursing, physical therapy,occupational therapy, speechtherapy, medical social services,home health aides, medicalsupplies, durable medicalequipment
The above information was provided by the agencies. Any additions or corrections should be sent on company letterhead to Research, New Orleans CityBusiness, 111 Veterans Blvd., Suite1440, Metairie 70005. NA=not available.
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HC_Benefits_Guide_11_HC_Benefits_Guide_07 9/6/11 11:28 AM Page 14
N e w O r l e a n s C i t y B u s i n e s s 15A
Acute care hospitals(ranked by the number of licensed beds)
CompanyAddress Phone
LicensedbedsStaffedbeds
Profit ornot-for-profitYearestablished
AdministratorTitle Owner
PhysicianswithadmittingprivilegesFull-timeRNs/LPNs
Full-timeemployeesSpecialists
Ochsner MedicalCenter-New Orleans1514 JeffersonHighwayNew Orleans 70121
842-3000 614564
not-for-profit1954
Michael F. HulefeldCEO
OchsnerHealth System
6911,079/156
2,964682
East JeffersonGeneral Hospital4200 Houma Blvd.Metairie 70006
454-4000454-4144
454454
not-for-profit1971
Mark J. Peterspresident and CEO
communityowned
710704/28
2,330592
West JeffersonMedical Center1101 Medical CenterBlvd.Marrero 70072
347-5511349-6299
451245
not-for-profit1956
Nancy R. CassagneCEO
JeffersonParish HospitalDistrict 1
425451/40
1,50946
Interim LSU PublicHospital2021 Perdido St.New Orleans 70112
903-3000 390283
not-for-profit1736
Roxane A.Townsendinterim CEO
LouisianaStateUniversityHealth System
801654/98
2,265374
Touro Infirmary1401 Foucher St.New Orleans 70115
897-7011897-8106
360260
not-for-profit1852
James T.Montgomerypresident
LouisianaChildren'sMedical Center
454318/8
1,266434
Terrebonne GeneralMedical Center8166 Main St.Houma 70360
(985) 873-4141(985) 850-6116
321321
not-for-profit1954
Phyllis Peoplespresident and CEO
TerrebonneParish BoardofCommissioners
160268/25
1,149148
Children's Hospital200 Henry Clay Ave.New Orleans 70118
899-9511 247175
not-for-profit1955
Steve Worleypresident and CEO
LouisianaChildren'sMedical Center
383419/19
1,509404
North Oaks MedicalCenter15790 Paul Vega MDDriveHammond 70403
(985) 345-2700(985) 230-1038
237237
not-for-profit1960
James E. Cathey Jr.president and CEO
HospitalService District1 ofTangipahoaParish
190402/34
1,943132
Tulane MedicalCenter-DowntownCampus1415 Tulane Ave.,HC 25New Orleans 70112
988-5800988-5301
235235
profit1976
Robert LynchCEO
Hospital Corp.of America/TulaneUniversity
630620/16
1,500630
St. Tammany ParishHospital1202 S. Tyler St.Covington 70433
(985) 898-4000(985) 898-4394
222218
not-for-profit1954
Patti M. Ellishpresident and CEO
St. TammanyParish HospitalService District1
320375/66
1,324392
Thibodaux RegionalMedical Center602 N. Acadia RoadThibodaux 70301
(985) 447-5500(985) 449-4600
185140
not-for-profit1930
Greg StockCEO
LafourcheParish HospitalService District3
115200/10
80060
Slidell MemorialHospital1001 Gause Blvd.Slidell 70458
(985) 643-2200(985) 649-8778
182155
not-for-profit1959
Bill Davisacting CEO
St. TammanyParish HospitalService District2
300197/12
1,15017
Ochsner MedicalCenter-West BankCampus2500 Belle ChasseHighwayGretna 70056
392-3131 181181
not-for-profit2006
Travis CapersCEO
OchsnerHealth System
375297/38
840323
The above information was provided by the individual hospitals. All additions and corrections should be sent on company letterhead to Research, New Orleans CityBusiness, 111 VeteransBlvd., Suite 1440, Metairie 70005. WND=Would not disclose.
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16A H e a l t h C a r e B e n e f i t s G u i d e • S e p t e m b e r 2 0 1 1
Acute care hospitals(ranked by the number of licensed beds)
CompanyAddress Phone
LicensedbedsStaffedbeds
Profit ornot-for-profitYearestablished
AdministratorTitle Owner
PhysicianswithadmittingprivilegesFull-timeRNs/LPNs
Full-timeemployeesSpecialists
Lakeview RegionalMedical Center95 Judge TannerBlvd.Covington 70433
(985) 867-4149(985) 867-4449
172172
profit1977
Jason E. CobbCEO
Hospital Corp.of America
281235/15
49898
Kindred HospitalNew Orleans3601 Coliseum St.New Orleans 70115
762-5535762-5506
16875
profit1992
Thomas AlexanderCEO
KindredHealthcare Inc.
12630/10
120126
Ochsner MedicalCenter-North Shore100 Medical CenterDriveSlidell 70461
(985) 649-7070(985) 646-5915
165110
not-for-profit1985
Polly DavenportCEO
OchsnerHealth System
225153/18
398264
Louisiana MedicalCenter & HeartHospital64030 LouisianaHighway 434Lacombe 70445
(985) 690-7500(985) 690-7530
13797
profit2003
Donnie Fredericpresident and CEO
MedCath Inc.and physicianinvestors
21084/0
250174
Ochsner MedicalCenter-Kenner180 W. EsplanadeAve.Kenner 70065
468-8600 125125
not-for-profit2006
Paolo ZambitoCEO
OchsnerHealth System
313230/16
605328
Tulane-LakesideHospital4700 I-10 ServiceRoadMetairie 70001
988-5800780-1684
119119
profit1964
Robert LynchCEO
Hospital Corp.of America/TulaneUniversity
630150/12
300630
River ParishesHospital500 Rue de SantaLaPlace 70068
(985) 652-7000(985) 652-5161
10662
profit1982
Gerald A. FornoffCEO
LifePointHospitals Inc.
4975/11
19354
Ochsner BaptistMedical Center2700 Napoleon Ave.New Orleans 70115
899-9311 8356
not-for-profit1926
Bradley GoodsonCEO
OchsnerHealth System
366121/32
364321
St. Charles ParishHospital1057 Paul MaillardRoadLuling 70070
(985) 785-6242(985) 785-3686
5959
not-for-profit1959
Federico MartinezCEO
St. CharlesHospitalService District1
4857/11
30225
NorthshoreSpecialty Hospital20050 CrestwoodBlvd.Covington 70433
(985) 875-7525(985) 875-7336
5846
profit2003
Douglas L JohnsonCEO
investor owned 7030/25
16565
Regency Hospitalof Covington195 Highland ParkEntranceCovington 70433
(985) 867-3977(985) 867-3979
3838
profit2004
Keith CarruthCEO
SMC 1436/10
10057
Southern SurgicalHospital1700 Lindberg DriveSlidell 70458
641-0600643-7677
3737
profit2005
Michael PisciottaCEO
localphysicians inpartnershipwith CirrusHealth
5747/2
10042
Riverside MedicalCenter1900 S. Main St.Franklinton 70438
(985) 839-4431(985) 839-0319
2525
not-for-profit1966
Calvin Greenadministrator
WashingtonParish HospitalService District1
3137/9
1650
The above information was provided by the individual hospitals. All additions and corrections should be sent on company letterhead to Research, New Orleans CityBusiness, 111 VeteransBlvd., Suite 1440, Metairie 70005. WND=Would not disclose.
HC_Benefits_Guide_11_HC_Benefits_Guide_07 9/6/11 11:28 AM Page 16
N e w O r l e a n s C i t y B u s i n e s s 17A
Acute care hospitals(ranked by the number of licensed beds)
CompanyAddress Phone
LicensedbedsStaffedbeds
Profit ornot-for-profitYearestablished
AdministratorTitle Owner
PhysicianswithadmittingprivilegesFull-timeRNs/LPNs
Full-timeemployeesSpecialists
Fairway MedicalSurgical Hospital67252 Industry LaneCovington 70433
(985) 809-9888(985) 801-3099
2121
profit2000
David J. Guzan Jr.CEO
physicianowned
12628/0
83125
LTAC Hospital ofWashington - St.Tammany,Bogalusa Campus621 S. Columbia St.Bogalusa 70427
(985) 732-4402(985) 732-0960
2020
profit2005
Herman Frankadministrator
AcadianaManagementGroup
49/9
4923
LTAC Hospital ofWashington-St.Tammany, SlidellCampus1440 Lindberg DriveSlidell 70458
(985) 326-0440(985) 326-0558
2020
profit2005
Herman Frankadministrator
AcadianaManagementGroup
313/11
4823
Omega Hospital2525 Severn Ave.Metairie 70002
832-4200832-4209
1616
profit1999
Deborah Schenckadministrator
Beta Gamma 4818/1
5219
Doctors' Hospital ofSlidell989 Robert Blvd.Slidell 70458
(985) 690-8200(985) 690-8201
1010
profit2003
Sarah Garvinadministrator
corporateowned
5512/3
2964
The above information was provided by the individual hospitals. All additions and corrections should be sent on company letterhead to Research, New Orleans CityBusiness, 111 VeteransBlvd., Suite 1440, Metairie 70005. WND=Would not disclose.
HC_Benefits_Guide_11_HC_Benefits_Guide_07 9/6/11 11:28 AM Page 17
18A H e a l t h C a r e B e n e f i t s G u i d e • S e p t e m b e r 2 0 1 1
Mental health care facilities(ranked by the number of licensed psychiatric beds)
NameAddress
Licensedpsychiatricbeds
PsychiatristsFull-timeemployees Affiliated clinics Areas of specialization
ContactPhoneYearestablishedlocally
Southeast LouisianaHospital23515 U.S. Highway190Mandeville 70448
348 4558
Department of Healthand Hospitals, Office ofBehavioral Health,Southeast LouisianaHospitalDevelopmentalNeuropsychiatricProgram-OutpatientServices
crisis stabilization for adults,intermediate psychiatric care foradults, child and adolescentinpatient psychiatric card withspecial program for adolescentswith a psychiatric disorder and co-occurring developmental disorder
Rhonda Zuvich(985) 626-63001952
River Oaks Hospital1525 River Oaks RoadW.New Orleans 70123
126 8150
River Oaks HospitalPartial Program
we are an free standing facility thattreats patients aged 6 years andolder for all types are behavioralhealth needs. Eating disorders,trauma therapy, substance abuse,general psychiatry and dualdiagnosis
admissionsdepartment734-17401970
LSU Behavioral HealthServices/DePaul1035 Calhoun St.New Orleans 70118
38 672
none psychiatry Andrea C.Adams894-35572007
East Jefferson GeneralHospital4200 Houma Blvd.Metairie 70006
34 72,330
East Jefferson GeneralHospital CounselingCenter
acute psychiatric and chronicmental illness, depression, anxiety
StephenMenendez454-40001971
Children's HospitalBehavioral Health Unit935 Calhoun St.New Orleans 70118
32 249
NA children 8-12, adolescents 13-17 Josh Sumrall896-72002008
Community CareHospital1421 Gen. Taylor St.New Orleans 70115
32 4150
Community CareCounseling Center,Uptown New Orleans
adult and geriatric IP and OPbehavioral health services for acuteand chronic mental illness andsubstance abuse
Leah Smith-Wilborn899-25001994
Seaside HealthSystem4201 Woodland DriveNew Orleans 70131
19 474
6 acute geriatric and adult psychiatricservices
CatalinaGaudet393-42232010
Oceans BehavioralHospital of GreaterNew Orleans716 Village RoadKenner 70065
18 265
Oceans BehavioralHospital-IOP
geriatric psychiatry Deborah Spiers464-88952008
Lakeview RegionalMedical Center SeniorBehavioral Health Unit195 Highland ParkPlaceCovington 70433
16 225
none geriatric psychiatry Tessie Rafferty(985) 867-3930or (504)615-47562002
West JeffersonBehavioral MedicineCenter4500 Wichers DriveMarrero 70072
16 318
none inpatients, adults 20-62 years andolder, acute mental health services,oral diagnosis, chemical(dependency and depression),
Andy Lee,director ofnursing-adultpsychiatry349-16601978
Kindred Hospital3601 Coliseum St.New Orleans 70115
12 116
none older adults who are experiencingemotional or cognitive psychiatricdisorders related to the agingprocess or other health-relatedconditions
Jena Regan899-15551992
Oceans BehavioralHospital-West Bankcampus3201 Wall Blvd.Gretna 70056
12 230
Oceans BehavioralHospital-IOP
geriatric psychiatry Deborah Spiers207-49052009
The above information was submitted by the hospitals themselves. Any additions or corrections should be mailed on company letterhead to Research, New Orleans CityBusiness, 111Veterans Blvd., Suite 1440, Metairie 70005
HC_Benefits_Guide_11_HC_Benefits_Guide_07 9/6/11 11:28 AM Page 18
N e w O r l e a n s C i t y B u s i n e s s 19A
Mental health care facilities(ranked by the number of licensed psychiatric beds)
NameAddress
Licensedpsychiatricbeds
PsychiatristsFull-timeemployees Affiliated clinics Areas of specialization
ContactPhoneYearestablishedlocally
Ochsner AcutePsychiatry Unit1514 Jefferson HighwayNew Orleans 70121
12 1115
Ochsner MedicalCenter
adult acute psychiatry, geriatricpsychiatry, detox, partialhospitalization programs foraddictive behavior and behavioralmedicine units
Jane Braendel736-49391960
Oceans SpecialtyHospital of Louisiana535 Commerce St.,Suite BGretna 70056
0 135
Oceans BehavioralHospital GNO
long-term acute care hospital -psychiatric
Dena Jules391-15002010
Odyssey HouseLouisiana Inc.1125 N. Tonti St.New Orleans 70119
0 390
Odyssey HouseCommunity MedicalClinic
substance abuse treatment, primaryhealth care, detoxification services,psychiatry, prisoner re-entry,housing programs
Edward C.Carlson821-92111973
The Guidance CenterInc.2626 Charles DriveChalmette 70043
0 460
TGC Learning CenterInc.; The GuidanceCenter Inc. (Jefferson,Orleans and Chalmetteoffices)
addiction treatment, behavioralhealth services for acute andchronic mental illness, children 3-12,adolescents, adults and geriatricpopulations, couples, families,custody evaluations, grouppsychotherapy, psychiatry
access toservices278-40061983
The above information was submitted by the hospitals themselves. Any additions or corrections should be mailed on company letterhead to Research, New Orleans CityBusiness, 111Veterans Blvd., Suite 1440, Metairie 70005
111 Veterans Blvd. • Suite 1440 • Metairie, LA 70005 • Fax (504) 832-3534
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Hospitals, Health Centers and Fitness Centers
With Ochsner locations throughout greater New Orleans, you and your family receive quality healthcare – right here in your own community.
From our full-service hospitals, convenient health centers and Elmwood Fitness
Centers to our advanced technologies, physicians and medical specialists,
Ochsner Health System delivers highly personalized, superior quality healthcare.
What’s more, we streamline our care to make it easier for you – one complete medical
record, one network of medical professionals, one health system focused on you.
©2011 Ochsner Health System (ochsner.org) is a non-profit, academic, multi-specialty, healthcare delivery system dedicated to patient care, research and education.
To find a doctor, visit ochsner.org/findadoctor
Accepting most insurance plans.
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