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HEALTH CARE BENEFITS GUIDE 2011 Plus: Providers push prevention to keep Medicare costs down Employers, providers changing with the times to stay ahead of overhaul, keep costs in check FINDING THE ANTIDOTE

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Page 1: HEALTH CARE BENEFITS GUIDE - New Orleans CityBusinessNew Orleans CityBusiness 3A Cost control New Orleans-area firms proactive with changes to continue offering benefits, stay in the

HEALTH CARE BENEFITS GUIDE

2 0 1 1

Plus: Providers push preventionto keep Medicare costs down

Employers, providers changingwith the times to stay aheadof overhaul, keep costs in check

FINDINGTHEANTIDOTE

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2A H e a l t h C a r e B e n e f i t s G u i d e • S e p t e m b e r 2 0 1 1

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N e w O r l e a n s C i t y B u s i n e s s 3A

Cost controlNew Orleans-area firms proactive with changes to continue offering benefits, stay in the black . . . . . . . . . . . .4A

Medicare makeoverProviders push preventative careto curb costs as enrollment grows . . . . . . . . . . . . . . . . . . . . . . .6A

Knowledge base Education valuable tool for companiesas costs rise, policy changes loom . . . . . . . . . . . . . . . . . . . . . . .8A

Changing with the times Small firms, agencies diversify coverage to keep clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9A

LISTS:HMOs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10APPOs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10AThird Party Administrators . . . . . . . . . . . . . . . . . . . . . . . . . . .11AHome Health Care Agencies . . . . . . . . . . . . . . . . . . . . . . . . . .12AAcute Care Hospitals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15AMental Health Care Facilities . . . . . . . . . . . . . . . . . . . . . . . . .18A

Published by NOPG LLC 111 Veterans Memorial Blvd.,Suite 1440, Metairie, La. 70005Phone: 504-834-9292 Fax: 504-837-2258

Publisher and President: D. Mark SingletaryAssociate Publisher: Lisa BlossmanEditor: Greg LaRoseNews Editor: Christian MoisesArt Director:Alex BorgesMarket Researcher: Jennifer NallAccount Executives: Liz Baldini, Jeanne Farrell-Bindewald, Cassie Foreman, Coco Evans JuddProduction Manager: Julie Bernard

CONTENTS

HEALTH CARE BENEFITS GUIDE

2011

© 2011 United HealthCare Services, Inc. Insurance coverage provided by or through UnitedHealthcare Insurance Company or its affi liates. Administrative services provided by United HealthCare Services, Inc. or their affi liates. Health plan coverage provided by or through United HealthCare of Louisiana, Inc. UHCLA483862-001

Businesses are people too.At least, that’s how we see it. We look at a business, and we see people working together toward a common goal. We see the friends and neighbors who make up the businesses that enrich our community. Just like people, businesses come in all sizes, and we support them with a wide range of health care plans that are designed to be affordable for businesses. And people, too.

uhc.com

READY. SET. GROW HEALTHY.

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4A H e a l t h C a r e B e n e f i t s G u i d e • S e p t e m b e r 2 0 1 1

Ayear ag o, a w ave of chang e sw eptthrough the insurance mark etplaceand onto the desks and phone lines

of human r esources manag ers. Pr ovisionsof the P atient Pr otection and Affor dableCare Act that went into effect in September2010 seemed to lea ve more questions thananswers.

The uncertainty is still rampant, buthuman r esources pr ofessionals and otherswho track employee benefits say their energyhas once again shifted back to controlling therising cost of health insurance.

“I think employers have been refocusednow on how to pr ovide medical insurancethat’s affordable,” said Jane Cooper , presi-dent and CEO of P atient Care, which w asfounded in New Orleans but mo ved toMilwaukee after Hurricane K atrina.Companies hir e P atient Car e to act as abenefits consultant to their emplo yees, orto policy holders in g eneral, charging amonthly fee per employee.

The legislation signed into law last year is aimed at e xtending health car e co verage toan estimated 46 million Americans, includ-ing some 400,000 uninsured Louisianans.

None of the companies contacted for thisstory plan to dr op or r educe co verage as aresult of higher prices or anticipated changes.But throughout New Orleans, businesses arealready trying a v ariety of cost-cutting meth-ods as they brace for the insurance industry’sreactions to the Affordable Care Act.

Jack Du vernay, vice pr esident of bene-fits at Eagan Insurance, said man y of hisclients are making the shift to health r eim-bursement agr eements, in which emplo y-ers set money aside to pa y for emplo yeemedical e xpenses. HRAs also ha ve taxadvantages that can offset the incr easingcost of premiums, he said.

“It’s a strategy some of our clients ha vehad success with,” Duvernay said.

$2,000 Penalty per employee outlined in the PatientProtection and Affordable Care Act if compa-nies with more than 50 employees fail toprovide insurance to all full-time employees

COSTCONTROLNEW ORLEANS-AREA FIRMSPROACTIVE WITH CHANGESTO CONTINUE OFFERING BENEFITS, STAY IN THE BLACK

By David MullerStaff [email protected]

Tommy Santora Contributing [email protected]

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N e w O r l e a n s C i t y B u s i n e s s 5A

As for Eagan’s o wn emplo yees, humanresources manager Jeanna Dubr oc said thecompany focuses on pr eventative car e andstress management. It provides some on-siteservices such as ey e exams, visits fr om den-tists and orthodontists, vaccines, blood andglucose checks, str ess tests, and back andneck screenings.

North Oaks Health Sy stem inHammond aims to cut health car e coststhough an anal ysis of what mak es up effi-cient car e, said Jeff Jarr eau, North Oaksvice pr esident of human r esources. It’slooking into programs that analyze medicaldata and use that information to emphasizepreventative car e, thus helping emplo yeesbefore they are diagnosed.

The hospital sy stem is considering theAdvanced Plan for Health, a pr ogram inwhich Baton Roug e General and Laf ayetteGeneral hospitals ha ve alr eady enr olled.APH analyzes three years’ worth of medicaland pharmacy claims data, employee eligibil-ity, lab v alues and other data to look foropportunities for impr ovement and r efine-ment, Jarreau said.

From there, a company develops an oper-ating model that will enhance health car ebenefits, impr ove the o verall health ofemployees and start saving money.

“This w ould be able to tell us who ar esome of the emplo yees who ma y have poorhealth care practices, and what ar e some ofthe ways we can help them be mor e healthyand make better choices for their health careneeds,” Jarreau said.

North Oaks, which has 1,800 emplo yeeseligible for health benefits, offers tw o med-ical plan options — a thr ee-tiered preferredprovider organization plan and a personalcare account, which includes a highdeductible and a debit card for employees touse for health care costs.

The PCA is emplo yer-paid, withbetween $500 and $2,000 cr edited to anemployee’s car d once a y ear. Unusedmoney is rolled over.

About 50 eligible North Oaks emplo y-ees have opted for the PCA, while the r esthave chosen the traditional PPO plan,Jarreau said.

By 2014, the Affor dable Car e Actrequires companies with mor e than 50employees to pr ovide insurance to all full-time emplo yees or f ace a penalty of up to$2,000 per employee.

Larger restaurants could be hardest hit bythis r equirement, as man y of their emplo y-ees’ hours fluctuate.

Taste Buds Management, which owns thelocal Zea’s r estaurant chain, is not too w or-ried, CEO Chris Rodrigue said.

“We do not intend at this time to pa ypenalties or throw our employees into a gov-ernment pool,” he said.

Taste Buds has offer ed its emplo yees ahealth savings account plan for several years.The compan y has eaten rising pr emiumcosts, but Rodrigue said its carrier has donea “great job” at k eeping the incr ease belowthe national a verage. Last y ear, pr emiumsincreased 9 percent.

First NBC Bank employees have a vestedinterest in the cost of their health car ebecause they own stock in the company.

“If the compan y sa ves money and doeswell, then our emplo yees do w ell,” said BillRoohi, dir ector of human r esources. “Ithelps that they have a vested interest.”

To combat rising costs, the 246-employee bank is adding an additionalhealth care coverage option in 2012. Alongwith its traditional low-deductible plan, thecompany will offer a high-deductiblehealth reimbursement account.

Under the HRA plan, First NBC w ouldpay $1,000 a y ear for an indi vidual employ-ee and $1,200 for a family. Employees wouldpay anything after that, and unused dollarsare rolled over.

Sharing in some of the expenses is one ofthe best w ays to combat ev er-rising pr emi-ums, Cooper of Patient Care said.

To cut employer costs, she suggests com-panies set their deductibles at $1,000 foreach indi vidual emplo yee and total out-of-pocket expenses at $5,000 per year.

“That will g et employees to think abouthow they spend those health car e dollars,”she said.

Employees w ould be quick er to see aphysician rather than head to an emerg encyroom if they knew they w ere paying the bill,Cooper said.

Another recommendation is that compa-nies adopt a pharmacy benefit plant thatemphasizes generic drugs over brand namesthat are typically more expensive.

Cooper said one w ay for consumers tocut costs is to shop ar ound for pr eventiveprocedures such as MRIs.

“If you take New Orleans, for example, inthe same network, the cost of an MRI couldbe very different from one provider to anoth-er,” she said.

The Affor dable Car e Act also r equiresinsurers to co ver pr eventive services com-pletely. Ho wever, if a patient underg oes apreventative examine such as a colonoscop yand a problem is found, the service would beconsidered diagnostic instead. It would alsobe mor e e xpensive, and the insur er w ouldnot be r equired under the la w to co ver 100percent of the expenses.

“It’s kind of the law of unintended conse-quences,” Cooper said.

Aside fr om m yriad new r egulations oninsurance providers, the la w’s ultimate g oalis to set up insurance mark et e xchanges,which each state will r egulate to drive downthe cost of health insurance.

In the meantime, is ther e any hope at allthat premiums will be lower?

“No, not really,” Cooper said.•

IN EFFECTA wave of provisions from the PatientProtection and Affordable Care Act tookeffect a year ago.

Pre-existing conditionsInsurance companies can no longer deny coverageto children younger than 19 because of a pre-exist-ing condition. Applies to new and existing plans.

Rescinding coverageInsurance companies cannot use an error ortechnical mistake on a customer’s application asa reason for denying services, as long as theerror wasn’t willfully made. Applies to health planyears beginning on or after Sept. 23, 2010.

Eliminating lifetime limitsInsurance companies can no longer set lifetimedollar limits on essential benefits such as hospi-tal stays. Applies to health plan years beginningon or after Sept. 23, 2010.

Regulating annual limitsRestrictions will be placed on the setting of annualdollar limits on insurance coverage for new plansin the individual market and all group plans.

Appealing decisionsA process will be available for consumers to appealinsurance company decisions, including an externalreview process, for all plans beginning on or afterSept. 23, 2010.

Free preventative careAll new plans must cover certain preventativeservices such as colonoscopies and mammo-grams without charging a deductible or co-pay.

Young adult coverageDependents will be allowed to remain on theirparents’ health plans until they reach age 26under plans beginning on or after Sept. 23, 2010.For existing plans, the young adult can continue tobe covered as long as they are not offered healthinsurance at work.

Source: CityBusiness staff research

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6A H e a l t h C a r e B e n e f i t s G u i d e • S e p t e m b e r 2 0 1 1

Informed consumers and pr eventativehealth car e could be the sa viors ofMedicare.

As the information-savvy baby boomergeneration becomes eligible for Medicar eat a rate of about 10,000 people da y,insurance companies are focusing on pre-ventative medicine and eschewing the tra-ditional route of reactive care.

The oldest of the 76 million bab yboomers turn 65 this year, thus becomingeligible for Medicare. Glen Golemi, CEOof UnitedHealthcare Gulf States Region,predicts the Medicar e enr ollment willalmost double in the next 20 years.

As a r esult, Jeff F ernandez, Louisianasenior pr oducts mark et pr esident forHumana, said Medicar e will ha ve a lotfewer contributors and many more people

who are eligible.“The implications for our country ar e

tremendous,” F ernandez said, and withconsumers historicall y lacking engag e-ment in Medicar e, a high priority forHumana is bridging that gap for itsclients, he said.

Mike Putiak, chief marketing officer forPeoples Health, said bab y boomers ar e

savvy at finding information, especiall ywith the pr eparation his compan y andothers are doing.

“We send out a lot of messag es in themarketplace,” Putiak said. “It’s a big thingwhen people turn 65 and g et Medicar e.They’re preparing years in advance, (and)there’s so much communication that’savailable to them … this g eneration isgenerally really tapping into that.”

Golemi agr ees with Putiak that bab yboomers are educated customers.

“We believe some of the unique charac-teristics that distinguish boomers from theirparents’ and grandpar ents’ generations willlikely impact how they go about choosing aMedicare plan, ” Golemi said. “W e kno wboomers ar e sa vvy shoppers, due in larg epart to the mark eting campaigns that ha ve

PROVIDERS PUSH PREVENTATIVE CARE TO CURB COSTS AS ENROLLMENT GROWS

MEDICARE MAKEOVERBy Travis AndrewsContributing [email protected]

692,718 Medicare recipients in Louisiana as ofMarch, 1.4 percent of the 47.7 million

beneficiaries nationwide.

Source: Kaiser Family Foundation

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N e w O r l e a n s C i t y B u s i n e s s 7A

targeted them since their teen years.”And that g eneration is g enerally choos-

ing health maintenance organizations,rather than pr eferred pr ovider organiza-tions that pr ovide more flexibility and ar ebeneficial for group plans.

“If you look at group insurance that youwould get through your employer, PPO isgenerally the most popular because peoplelike to ha ve choices, ” Putiak said. “W ithMedicare, y ou’re not looking to satisfy agroup of people, y ou’re looking to satisfyone person … so you see more HMOs thatare most popular. That is the most popularmodel for Medicar e nationally that w ouldnot be for people in employer groups.”

One step man y insurance companies ar etaking is implementing pr eventative car e,which helps reduce the end cost of Medicareby preventing hospital and doctor visits.

Putiak said P eoples Health is attempt-ing to shift its mark eting to move the com-pany’s image from being an insurance com-pany to being a health partner.

By doing things such as offering gymmemberships to those enr olled in its pr o-grams, he said, Peoples Health should savemoney on the Medicare side.

“It’s a win-win for both the member andthe plan if we can keep you healthy,” Putiaksaid. “It’s kind of lik e taking car e of y ourcar. Ther e ma y be some costs in mainte-nance, but in the end you will save money.”

Humana is making similar efforts to shiftfrom illness to w ellness, spokesman MitchLubitz said.

The compan y is also focusing on thesocial aspect of li ving a health y lifesty le,which can be a form of pr eventative care,Fernandez said.

“We’ve found out if someone is at homeand they’re lonely, they’re less likely to taketheir medications,” he said. “It’s too lateonce somebody’s in the hospital.”

Humana also offers health club mem-berships, which F ernandez said can ha vesocial benefits in addition to the ob viousphysical and health ones.

It seems to be working. Under traditional Medicar e, 21 per cent

of people admitted to a hospital get readmit-ted, Fernandez said. The rate for Humana’sLouisiana patients is 16 percent.•

MEDICARE BY THE NUMBERS

Age Recipients Louisiana U.S.

0-64 124,001 6.6 million65-69 143,577 9.7 million70-74 120,965 8.3 million75-79 102,379 7.2 million80-84 72,124 5.4 million85 and older 64,161 4.6 million

Source: Kaiser Family Foundation

IT’S A WIN-WIN FOR BOTH THE MEMBER ANDTHE PLAN IF WE CAN KEEP YOU HEALTHY.“ ”Mike Putiak

chief marketing officer, Peoples Health

Call 800-451-9998

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By Tommy Santora Contributing [email protected]

It’s back-to-school time, and not just for stu-dents. Doug La yman, vice pr esident ofCovington-based benefits manager Gilsbar,

says there are also lessons to be learned amongits company clientele.

“Every y ear, some of them k eep hittingthemselves in the head with the same 2x4 whiletrying to focus on r educing unit costs, and thatmethod just doesn’t w ork,” Layman said. “Weneed to educate emplo yees mor e, g et themengaged in healthy and beneficial programs andfocus more on the overall health of not only theemployee, but that of their f amilies.”

Companies that do that effecti vely, he said,average 15 percent less in premium costs.

Employers ar e pa ying 65 per cent mor e thanthey were five years ago for employee health care.Total health car e costs per acti ve employee aver-age $11,176 in 2011 compar ed with $10,387 in2010 and $6,779 in 2006, according to the 16thannual Towers Watson/National Business Groupon Health Employer Survey on Purchasing Valuein Health Car e of 600 companies r epresentingmore than 9 million employees.

The surv ey also r eports that the cost of health car e benefits isexpected to climb 7.2 per cent in 2012, and more than 80 percent ofcompanies said the P atient Protection and Affor dable Care Act thatwas approved last y ear has incr eased the administrati ve burden ontheir human resource departments. HR personnel are working moreextensively with insurance companies than in the past to learn how toabide by the law and adjust to upcoming changes.

The complexities of the la w have led to a lot of instructionalphone calls and visits from insurance agents to employers, said JayMcGuire, o wner and manag er of Benefit Ad visory Gr oup inMetairie. He’s encouraging emplo yers to mak e their staffs mor ecost-sensitive health care consumers to cut do wn on overall costsfor companies, he said.

“There are typically two ways to offset high incr eases at r enewaltime — completely change benefit plans or add more responsibility to

employees, whether it be in wellness programs orconsumer driven health plans, combined with ahigher deductibles and ther efore saving moneyon premiums,” McGuire said.

Readsoft North America, based in Metairie,covers 100 percent of health care costs for its 70employees while offering a tw o-part health car eplan: a high deductible with Blue Cr oss, wherethe company pays the full pr emium for employ-ees and families, and an employer-funded healthreimbursement account, in which the compan ysets allowances for emplo yees who can use thatmoney for medical expenses.

Rebecca Ventura, Readsoft human r esourcesmanager, in vites McGuir e to the compan y’soffice for quarterly presentations on benefits, andnew hires are shown all benefits options.

“Together, w e mak e sur e that all emplo yeesare well schooled in the v alue and benefit of theprogram they are afforded,” she said.

Readsoft r eported a 22 per cent incr ease inhealth care costs in 2009 and 2010 and 17 per-cent in 2011.

Layman sa ys education is also critical forcompanies that offer health savings accounts.

“You still see too much money g oing in and out of HS As tooquickly to pay for prescriptions, when that money should be savedfor a potential big health care bill or larger expense,” he said.

Gilsbar holds annual engag ement surveys at their client’s offices,asking employees questions that measure their satisfaction with theircurrent benefits structure. They’re also asked about the benefits andwellness programs they would like their employer to consider.

Those questions help anal yze the lev el of engag ement and satis-faction an emplo yee has with their curr ent employer and the entir ebenefits structure, Layman said.

“Employees need assistance through the maze of their health careplans, and now they or any of their family members can call on us foranswers,” he said. “It’s just another way that we have become far moreinvolved in education than we have in previous years.”•

COST COMPARISONEmployers are paying 65 percent morecompared with five years ago foremployee health care, according to asurvey of 600 companies representingmore than 9 million employees.

$11,176Average annual health care cost peractive employee in 2011

$10,387Average cost in 2010

$6,779Average cost in 2006

source: Towers Watson/NationalBusiness Group

KNOWLEDGEBASE

8A H e a l t h C a r e B e n e f i t s G u i d e • S e p t e m b e r 2 0 1 1

EDUCATION VALUABLE TOOL FOR COMPANIESAS COSTS RISE, HEALTH CARE REFORM LOOMS

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With passag e of the P atientProtection and Affor dable Car eAct of 2010, portions of which

are set to kick in within the ne xt couple ofyears, businesses and emplo yees are feelinga sense of uncertainty about what’s coming.

Health plan pr oviders ar e w orking tohandle the chang es that ha ve alr eadyoccurred, while providing for potential fur-ther disruption to “business as usual.”

“Right no w, with no defined clarity topieces of the health car e r eform act, ev eninsurance carriers are doing a lot of their o wninterpretation in the development of their own‘compliant’ health insurance policies. Ther eare a lot of rules and r egulations but not a lotof clarity ,” said R achel Johnston, o wner ofHealth Benefits in Boise, Idaho.

Because man y health plan pr ovidershave been unable to gaug e the certainty oftheir business in the curr ent economic cli-mate and amid fluctuating health care regu-lations, they have taken steps to stay on topof their game by diversifying their offerings.

Johnston chose to e xpand her firm’sofferings to include dental, vision, long-term care, life and final expense products.

“These are products that will less likely beimpacted by the rules and r egulations of thenew health car e r eform act, ” she said.“Decisions that many agents may be consid-ering are stepping totally outside of what theyare used to doing and building other ar eas of

the business to survive the changes.”As far as how the overhaul has affected the

industry so f ar, some health plan pr ovidersshared larg ely negati ve opinions about theact’s efficacy in trimming costs associatedwith health care and health care insurance inthe United States.

“Health insurance premiums are increas-ing and I believe it’s partly due to health carereform,” said insurance br oker DebbieWilliams. “There are no mor e pre-existingcondition waiting periods for children. Thatallows those who ha ve been uninsur ed tobuy a policy and get their child’s tonsils outor ha ve other medical tr eatment done andthen they could drop the insurance once thesurgery is complete.”

Providers also per ceive the upcomingeffect of health insurance e xchanges as anunknown, though they must be in place ineach state by 2014.

Businesses and indi viduals will be ableto purchase policies thr ough an e xchangeinstead of carriers, with the ability to selectfrom a v ariety of options — a kind of self-serve insurance program.

Gov. Bobb y Jindal’s administrationannounced in Mar ch that Louisiana w asopting our of creating insurance exchanges,saying federal officials ha ve pr ovided toofew details about ho w they should be run.Louisiana officials don’t w ant to be blamedfor any increased insurance pr emiums tied

to the new law, the governor said.“What’s happened now is it’s clear that

exchanges are going to occur, either as fed-eral or state pr ograms,” said Jean DeLuca,president and CEO of Delta Dental.“Those of us in the industry — health car eproviders, hospitals, dental carriers, insur-ance agents — ar e hoping it’s a state pr o-gram because w e’ll ha ve the ability todesign our own programs.”

Williams said she w ould lik e to seeagents remain a part of the health insurancepolicy process, even under an exchange.

“I kno w when g overnment plans ar ehere, my clients are going to bring the paper-work to me and ask me to help them — andI’ll do whatever I’m allowed to do,” she said.

For man y business o wners, ther e isoften hesitation over health care reform.

“I’m hearing small emplo yers sa y, ‘I’mnot sur e ho w m y business is g oing to beimpacted. Maybe it’s best to wait and see,’”Johnston said.

And some ar e concerned the pr oblemis, occasionally, outright confusion.

“I’ve even had indi viduals say, ‘I’ll justwait until I g et it for fr ee,’” Johnston said.“There are a lot of misconceptions. Theymay get some sort of subsidy, but someoneis going to pay for those policy pr emiums.I foresee increased taxes. Eventually every-one will pa y in some form or another .Nothing is free.”•

N e w O r l e a n s C i t y B u s i n e s s 9A

CHANGINGwith the

TIMES

SMALL FIRMS DIVERSIFY COVERAGE TO KEEP CLIENTS

By Gaye Bunderson Dolan Media [email protected]

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10A H e a l t h C a r e B e n e f i t s G u i d e • S e p t e m b e r 2 0 1 1

Health maintenance organizations(ranked by the number of members in the New Orleans area)

CompanyAddress

Localmembers

Top executiveMedical director

Affiliated acutecare hospitals inthe New Orleansarea

PhysiciansNonphysicianspecialists

Senior planavailable?Is it aMedicareplan?

Humana Health Benefit Plan ofLouisana Inc.1 Galleria Blvd., Suite 850Metairie 70001

80,000 Rhonda Bagby,Louisiana commercialpresidentDr. Laura Trunk

108 1,7253,870

YY

Coventry Health Care of LouisianaInc.3838 N. Causeway Blvd., Suite 3350Metairie 70002

70,000 J. PeguesDr. Eugene Rosenberg

15 2,0050

NN

Peoples HealthThree Lakeway Center, 3838 N.Causeway Blvd., Suite 2200Metairie 70002

47,000 Carol Solomon, CEODr. Kevin Roache

24 1,8000

YY

HMO Louisiana Inc.3501 N. Causeway Blvd., Suite 600Metairie 70002

19,868 Mike Reitz, presidentand CEODr. Kenneth Phenow,chief medical officer

22 9262,150

YY

UnitedHealthcare of Louisiana Inc.3838 N. Causeway Blvd., Suite 2600Metairie 70002

5,336 Glen Golemi, CEODr. Penny S. Walker

26 3,219324

YY

The above information was provided by the companies themselves. Any additions or corrections should be sent on company letterhead to: Research, New Orleans CityBusiness, 111Veterans Blvd., Suite 1440, Metairie 70005

Preferred provider organizations and point-of-service plans(ranked by the number of local enrollees)

CompanyAddress

Enrollees:localstatewidecompanywide

Top executiveMedical directorPhoneFax

Affiliated acutecare hospitals inthe New Orleansarea

PhysiciansSpecialists

First year of localoperationProfit or nonprofit

Blue Cross and BlueShield of Louisiana3501 N. Causeway Blvd.,Suite 600Metairie 70002

167,842849,083849,083

Mike Reitz, president andCEODr. Kenneth Phenow, chiefmedical officer832-5800832-5808

27 9863,442

1934nonprofit

UnitedHealthcare ofLouisiana Inc.3838 N. Causeway Blvd.,Suite 2600Metairie 70002

91,359328,09070 million

Glen Golemi, CEODr. Penny S. Walker849-1500849-3551

26 3,2072,895

WNDprofit

PPOplus400 Poydras St., Suite2040New Orleans 70130

70,421144,780354,404

Catherine P. HillL.J. Turkewitz566-9501566-9509

41 8,53111,932

1988profit

Coventry Health Care ofLouisiana Inc.3838 N. Causeway Blvd.,Suite 3350Metairie 70002

70,00070,0005 million

J. PeguesDr. Eugene Rosenberg(800) 245-8327 ext. 2105828-6433

15 2,0054,271

1985profit

Humana Health BenefitPlan of Louisana Inc.1 Galleria Blvd., Suite850Metairie 70001

15,00035,0002.4 million

Rhonda Bagby, Louisianacommercial presidentDr. Laura Trunk219-5327376-8875

108 1,7253,870

2000profit

WND=would not disclose The above information was provided by the companies themselves. All additions and corrections should be sent on company letterhead to Research, New OrleansCityBusiness, 111 Veterans Blvd., Suite 1440, Metairie 70005

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N e w O r l e a n s C i t y B u s i n e s s 11A

Third-party administrators(ranked by the number of full-time employees)

CompanyAddress

PhoneFax

Full-timeemployeesPart-timeemployees

Benefitsoffered Services offered

HeadquartersYear foundedlocally

Top localexecutiveTitle

F.A. Richard andAssociates(FARA)*1625 W. CausewayApproachMandeville 70471

(985) 624-8383(985) 624-8489

3392

workers'compensation,property andcasualty

risk management solutionsincluding claims administration,loss control; health caremanagement

Mandeville1978

M. ToddRichardexecutivevice president

Gilsbar Inc.2100 CovingtonCentreCovington 70433

(985) 892-3520(985) 898-1500

27715

human capitalmanagement,benefits, riskmitigationservices

360-degree benefit planmanagement and design, claimsadministration, analysis,COBRA/HIPAA administration,reimbursement accounts,consumer-driven health plans,priority 7 wellness programming,online claims, case, disease andmaternity management, PPONetwork, member advocacyservices

Covington1959

HankMiltenbergerpresident

BenefitManagementServicesP.O. Box 98044Baton Rouge 70898

(225) 295-2735(225) 297-2885

1050

access toprovidenetworkdiscounts

competitive stop-loss coverage,efficient claims administration

Baton Rouge1995

Allison Youngsenior vicepresident,benefitsadministration

Cannon CochranManagementServices Inc.(CCMSI)4621 W. NapoleonAve., Suite 310Metairie 70001

888-3555888-2351

1000

accurate andcost savingclaimshandling

administration of workers' comp,property/casualty self-insuredprograms, loss control,managed care, fraud detection,subrogation and second injuryfund investigation

Danville, Ill.1978

Skip Brechtelexecutivevice president

Fringe BenefitAdministrator Ltd.110 Veterans Blvd.,Suite 120Metairie 70005

837-9546835-9296

273

quality serviceat a fair price

third-party administrationservices for all types of qualifiedplans

Metairie1972

Dick Watsonpresident andCEO

Risk ManagementServices111 Veterans Blvd.,Suite 750Metairie 70005

837-3100837-3156

192

workers'compensationadministration

claims administration,underwriting, marketing, lossprevention, data management,financial management, excessinsurance placement, claim fileaudits

Metairie1994

Jean L.Robert andDominick A.Vaccaro Jr.managers

ZenithAdministratorsInc.2450 Severn Ave.,Suite 305Metairie 70001

831-1544831-1894

80

health andpensionadministration

employee benefit administration,medical claim processing,administration of retirementplans

Mokena, Ill.1987

Gail Arnoldbranchmanager

*sold to Avizent in May. The above information was provided by the companies themselves. Any additions or corrections should be mailed on company letterhead to Research, New OrleansCityBusiness, 111 Veterans Blvd., Suite 1440, Metairie 70005. WND= Would not disclose.

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12A H e a l t h C a r e B e n e f i t s G u i d e • S e p t e m b e r 2 0 1 1

Home health agencies(listed alphabetically)

NameAddress

Program director/administratorTitleTelephone

TerritorycoveredYear founded Payments accepted Services available

Amedisys HomeHealth Care of Metairie3501 N. CausewayBlvd., Suite 200Metairie 70002

Marion Bullickdirector of operations838-7080

50-mile radius1982

Medicare, Medicaid,Humana, BCBS and otherprivate payers

registered nurses; physical therapy;occupational therapy; speechtherapy; medical social workers;health care aides

AmeraCare FamilyHospice and HomeHealth327 W. 21st Ave.Covington 70433

Lenora TalleyNorman DavisRichard Mizeadministratoralternativeadministrator and CEOpresident849-9100

50-mile radius1999

Medicare, Medicaid,People's Health Network,BCBS of Louisiana,Humana

home health, nursing, nurse aides,speech, physical and occupationaltherapy, social counseling services,patient instruction/guidance,hospice services, aides, socialworker, chaplain, volunteercoordinator, bereavementcoordinator

Concerned Care HomeHealth3761 Ridgelake Drive,Suite 307Metairie 70002

Jody C. Martinadministrator210-1971

St. Tammany,Jefferson,Orleans, St.Bernard,Tangipahoa,Washingtonparishes1973

Medicare, Medicaid,Peoples Health, Humana,private pay

nursing, aides, speech, physicaland occupational therapy, IVtherapy, social counseling services,patient instruction/guidance

Concerned Care HomeHealth Inc.20081 Highway 36Covington 70433

Jody MartinReshee Kelleradministratordirector of nursing(985) 892-3947

50-mile radiusfromCovington,including theSouth Shore1972

Medicare, PHN, Humana,Tricare

nursing, certified nurse aides,physical therapy, occupationaltherapy, speech therapy, woundcare, IV therapy, social servicescounseling, patient instruction/guidance, registered dietitian

Dependable in HomeCare Inc.702 N. Carrollton Ave.New Orleans 70119

Joni FriedmannCEO and president486-5044

50-mile radius1969

Visa, Mastercard, AmericanExpress

specializes in the placement andreferral of experienced and highlyscreened caregivers to work withfamilies needing non-medical helpin their home

Doctor's HospiceNorthshore2107 N. CausewayBlvd., Suite DMandeville 70471

Erin E. Langforddirector of nursing/administrator(985) 809-0844

North Shore/New OrleansNA

Medicare, Medicaid andmost insurances

hospice services

Egan HealthcareServices3121 21st St.Metairie 70002

Peter EganCEO835-4474

SoutheastLouisiana1988

Medicare and privateinsurance

skilled nursing, physical andoccupational therapy, infusionpharmacy, medical staffing, speechtherapy, home health aides,medical social worker, wound care,medical equipment, cardio-pulmonary disease management,diabetes care and supplies,hospice

Gifted Nurses2748 Metairie LawnDriveNew Orleans 70002

P.K. Scheerlechairman of the board831-2123

Louisiana,Alabama,Mississippi2006

private pay medical and non medical in homeservices

Guardian Home HealthCare of Louisiana Inc.3510 N. CausewayBlvd., Suite 501Metairie 70002

Beverly Pacella OdomMarco and YolandaPacellaadministrator and co-ownerco-founder and co-owner828-2294

Jefferson,Orleans, St.Bernard, St.Charles,Plaquemines,St. Tammany,Tangipahoa,Livingston,Washington,St. John, St.James,Ascensionparishes1997

no out-of-pocket expenseMedicare, Medicaid,Humana, private insuranceand most MedicareAdvantage insurance

Medicare and Medicaid certifiedregistered nurses, comprehensivehealth assessment, certified nurseaides, physical, occupational andspeech therapists, in-home safetyassessment and teaching,medication monitoring andteaching, in-home IV therapies,wound care, diabetic and PTINRtesting, blood pressure monitoring,telehealth services, hospice forpalliative and end of life, socialcounseling services, patient andcaregiver instruction/guidance

Home Instead SeniorCare2750 Lake Villa Drive,Suite 305Metairie 70002

Lisa Rabitoowner455-4911

Orleans andJeffersonparishes2000

cash, checks, credit cards,ACH, long-term careinsurance

nonmedical home care andcompanionship for seniors

The above information was provided by the agencies. Any additions or corrections should be sent on company letterhead to Research, New Orleans CityBusiness, 111 Veterans Blvd., Suite1440, Metairie 70005. NA=not available.

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N e w O r l e a n s C i t y B u s i n e s s 13A

Home health agencies(listed alphabetically)

NameAddress

Program director/administratorTitleTelephone

TerritorycoveredYear founded Payments accepted Services available

Nurses Registry990 N. Corporate Drive,Suite 302Harahan 70123

Kristin Reeddirector of nursing736-0803

50-mile radius1993

cash, check and credit card full-service

R&R Home Care Inc.2121 N. CausewayBlvd., Suite 100 Metairie700011148 N. Causeway Blvd.Mandeville 70471

Catherine Cuccia Weilowner andadministrator828-1551(985) 624-3800

50-mile radius1990

Medicare, Medicaid, privateinsurance, private pay

nursing, physical, speech andoccupational therapy, medicalsocial workers, diabetesmanagement, orthopedic rehab,senior outreach services includingbath/housekeeping, meal serviceand cooking, care management,home adaptation, low visionprogram, bowel and bladderdysfunction program

RejuvenatingConcepts Inc.3920 Old Gentilly RoadNew Orleans 70126

Delisa Rowe-TateCEO942-7171

Orleans,Jefferson,Plaquemine,St. Bernardparishes1994

Medicaid, private pay, VA personal care, long-term care,respite care, supportedindependent living

St. Margaret HomeHealth & Hospice919 Amelia St.Gretna 70053

Rick L. CassidyChris McMahonSharon HoffmeisterPhuong NguyenCourtney Mason-Evansdirector of operationsdirector of publicrelationsadministrator, directorof nursingcontrollerassistant director ofnursing373-5923

50-mile radiusfrom Gretna1999

Medicare, Medicaid, mostprivate insurances andinfusion pharmacycompanies

providing doctor prescribed, expertmedical care in the comfort of yourpersonal home: nursing, woundcare, infusion therapy, certifiednurses assistants to assist withdaily living, social workers to helplocate needed communityresources, a chaplain, physicaltherapy, speech therapy,occupational therapy, dietician

St. Tammany ParishHospital Home Health725 W. 11th Ave.Covington 70443

Kelly Rogershome health director(985) 898-4414

50-mile radius1986

Medicare, Medicaid, privateinsurance, workers' comp

home health aides, skilled nursing,nursing aides, physical therapy,occupational therapy, speechtherapy, diabetic care, socialcounseling, patient instruction andguidance, laboratory testing, IVtherapy, wound care, chaplainvisits, pediatric and adult homehealth, nutritional guidance

The Medical Team Inc.3525 N. CausewayBlvd., Suite 101Metairie 70002

Christi Petersadministrator anddirector of clinicalservices for Louisiana834-4447

50-mile radiusfrom Houma1978

Medicare, Medicaid, privatepay, various insurance (callfor information)

skilled nursing, physical therapy,occupational therapy, speechtherapy, medical social worker,Alzheimer's program, psychiatricprogram, diabetes program, cardiacprogram, home health aides,personal/respite care, sitters/companions

Total Home HealthCare628 Fourth St.Gretna 70053

Kelli Vedrosadministrator340-8888

50-mile radius1992

Medicare, Medicaid,Humana and most privateinsurance

full service

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14A H e a l t h C a r e B e n e f i t s G u i d e • S e p t e m b e r 2 0 1 1

Home health agencies(listed alphabetically)

NameAddress

Program director/administratorTitleTelephone

TerritorycoveredYear founded Payments accepted Services available

Touro at Home1401 Foucher St.New Orleans 70115

Cindy Daunerdirector897-8576

greater NewOrleans1987

Medicare and mostinsurances

skilled nursing, home care aide,physical therapy, occupationaltherapy, speech and languagepathology, nutritional counseling,medical social services, infusiontherapy, wound care, congestiveheart failure, orthopedic recovery,diabetes management

Visiting Angels1972 Ormond Blvd.,Suite ADestrehan 70047

Jaime Lee Maxwellowner andadministrator(985) 764-1414

greater NewOrleans,JeffersonParish and theRiver Region2006

LTC insurance, credit card,Vets administration, privatepay

nonmedical home care for seniors24/7, live-in service available

Visiting NursesAssociation of GreaterNew Orleans Inc.101 W. Robert E. LeeBlvd., Suite 300New Orleans 70124

Christopher Morrisexecutive director282-2007

Orleans,Jefferson, St.Charles,Plaquemines,St. Bernardparishes1913

Medicare, Medicaid,BlueCross, United,Carecentrix, Coventry,Humana, workers' comp,Tricare

full service (nurse, physicaltherapy, occupational therapy,speech therapy, aide)

Vital Link, A HomeCare Company3300 W. EsplanadeAve., Suite 220Metairie 70002

Carl D. ClarkCEO and administrator835-4000

50-mile radiusfromHammond,including NewOrleans metroarea2002

Medicare, Medicaid andcommercial insurance

skilled nursing, physical therapy,occupational therapy, speechtherapy, medical social services,home health aides, medicalsupplies, durable medicalequipment

The above information was provided by the agencies. Any additions or corrections should be sent on company letterhead to Research, New Orleans CityBusiness, 111 Veterans Blvd., Suite1440, Metairie 70005. NA=not available.

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N e w O r l e a n s C i t y B u s i n e s s 15A

Acute care hospitals(ranked by the number of licensed beds)

CompanyAddress Phone

LicensedbedsStaffedbeds

Profit ornot-for-profitYearestablished

AdministratorTitle Owner

PhysicianswithadmittingprivilegesFull-timeRNs/LPNs

Full-timeemployeesSpecialists

Ochsner MedicalCenter-New Orleans1514 JeffersonHighwayNew Orleans 70121

842-3000 614564

not-for-profit1954

Michael F. HulefeldCEO

OchsnerHealth System

6911,079/156

2,964682

East JeffersonGeneral Hospital4200 Houma Blvd.Metairie 70006

454-4000454-4144

454454

not-for-profit1971

Mark J. Peterspresident and CEO

communityowned

710704/28

2,330592

West JeffersonMedical Center1101 Medical CenterBlvd.Marrero 70072

347-5511349-6299

451245

not-for-profit1956

Nancy R. CassagneCEO

JeffersonParish HospitalDistrict 1

425451/40

1,50946

Interim LSU PublicHospital2021 Perdido St.New Orleans 70112

903-3000 390283

not-for-profit1736

Roxane A.Townsendinterim CEO

LouisianaStateUniversityHealth System

801654/98

2,265374

Touro Infirmary1401 Foucher St.New Orleans 70115

897-7011897-8106

360260

not-for-profit1852

James T.Montgomerypresident

LouisianaChildren'sMedical Center

454318/8

1,266434

Terrebonne GeneralMedical Center8166 Main St.Houma 70360

(985) 873-4141(985) 850-6116

321321

not-for-profit1954

Phyllis Peoplespresident and CEO

TerrebonneParish BoardofCommissioners

160268/25

1,149148

Children's Hospital200 Henry Clay Ave.New Orleans 70118

899-9511 247175

not-for-profit1955

Steve Worleypresident and CEO

LouisianaChildren'sMedical Center

383419/19

1,509404

North Oaks MedicalCenter15790 Paul Vega MDDriveHammond 70403

(985) 345-2700(985) 230-1038

237237

not-for-profit1960

James E. Cathey Jr.president and CEO

HospitalService District1 ofTangipahoaParish

190402/34

1,943132

Tulane MedicalCenter-DowntownCampus1415 Tulane Ave.,HC 25New Orleans 70112

988-5800988-5301

235235

profit1976

Robert LynchCEO

Hospital Corp.of America/TulaneUniversity

630620/16

1,500630

St. Tammany ParishHospital1202 S. Tyler St.Covington 70433

(985) 898-4000(985) 898-4394

222218

not-for-profit1954

Patti M. Ellishpresident and CEO

St. TammanyParish HospitalService District1

320375/66

1,324392

Thibodaux RegionalMedical Center602 N. Acadia RoadThibodaux 70301

(985) 447-5500(985) 449-4600

185140

not-for-profit1930

Greg StockCEO

LafourcheParish HospitalService District3

115200/10

80060

Slidell MemorialHospital1001 Gause Blvd.Slidell 70458

(985) 643-2200(985) 649-8778

182155

not-for-profit1959

Bill Davisacting CEO

St. TammanyParish HospitalService District2

300197/12

1,15017

Ochsner MedicalCenter-West BankCampus2500 Belle ChasseHighwayGretna 70056

392-3131 181181

not-for-profit2006

Travis CapersCEO

OchsnerHealth System

375297/38

840323

The above information was provided by the individual hospitals. All additions and corrections should be sent on company letterhead to Research, New Orleans CityBusiness, 111 VeteransBlvd., Suite 1440, Metairie 70005. WND=Would not disclose.

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16A H e a l t h C a r e B e n e f i t s G u i d e • S e p t e m b e r 2 0 1 1

Acute care hospitals(ranked by the number of licensed beds)

CompanyAddress Phone

LicensedbedsStaffedbeds

Profit ornot-for-profitYearestablished

AdministratorTitle Owner

PhysicianswithadmittingprivilegesFull-timeRNs/LPNs

Full-timeemployeesSpecialists

Lakeview RegionalMedical Center95 Judge TannerBlvd.Covington 70433

(985) 867-4149(985) 867-4449

172172

profit1977

Jason E. CobbCEO

Hospital Corp.of America

281235/15

49898

Kindred HospitalNew Orleans3601 Coliseum St.New Orleans 70115

762-5535762-5506

16875

profit1992

Thomas AlexanderCEO

KindredHealthcare Inc.

12630/10

120126

Ochsner MedicalCenter-North Shore100 Medical CenterDriveSlidell 70461

(985) 649-7070(985) 646-5915

165110

not-for-profit1985

Polly DavenportCEO

OchsnerHealth System

225153/18

398264

Louisiana MedicalCenter & HeartHospital64030 LouisianaHighway 434Lacombe 70445

(985) 690-7500(985) 690-7530

13797

profit2003

Donnie Fredericpresident and CEO

MedCath Inc.and physicianinvestors

21084/0

250174

Ochsner MedicalCenter-Kenner180 W. EsplanadeAve.Kenner 70065

468-8600 125125

not-for-profit2006

Paolo ZambitoCEO

OchsnerHealth System

313230/16

605328

Tulane-LakesideHospital4700 I-10 ServiceRoadMetairie 70001

988-5800780-1684

119119

profit1964

Robert LynchCEO

Hospital Corp.of America/TulaneUniversity

630150/12

300630

River ParishesHospital500 Rue de SantaLaPlace 70068

(985) 652-7000(985) 652-5161

10662

profit1982

Gerald A. FornoffCEO

LifePointHospitals Inc.

4975/11

19354

Ochsner BaptistMedical Center2700 Napoleon Ave.New Orleans 70115

899-9311 8356

not-for-profit1926

Bradley GoodsonCEO

OchsnerHealth System

366121/32

364321

St. Charles ParishHospital1057 Paul MaillardRoadLuling 70070

(985) 785-6242(985) 785-3686

5959

not-for-profit1959

Federico MartinezCEO

St. CharlesHospitalService District1

4857/11

30225

NorthshoreSpecialty Hospital20050 CrestwoodBlvd.Covington 70433

(985) 875-7525(985) 875-7336

5846

profit2003

Douglas L JohnsonCEO

investor owned 7030/25

16565

Regency Hospitalof Covington195 Highland ParkEntranceCovington 70433

(985) 867-3977(985) 867-3979

3838

profit2004

Keith CarruthCEO

SMC 1436/10

10057

Southern SurgicalHospital1700 Lindberg DriveSlidell 70458

641-0600643-7677

3737

profit2005

Michael PisciottaCEO

localphysicians inpartnershipwith CirrusHealth

5747/2

10042

Riverside MedicalCenter1900 S. Main St.Franklinton 70438

(985) 839-4431(985) 839-0319

2525

not-for-profit1966

Calvin Greenadministrator

WashingtonParish HospitalService District1

3137/9

1650

The above information was provided by the individual hospitals. All additions and corrections should be sent on company letterhead to Research, New Orleans CityBusiness, 111 VeteransBlvd., Suite 1440, Metairie 70005. WND=Would not disclose.

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N e w O r l e a n s C i t y B u s i n e s s 17A

Acute care hospitals(ranked by the number of licensed beds)

CompanyAddress Phone

LicensedbedsStaffedbeds

Profit ornot-for-profitYearestablished

AdministratorTitle Owner

PhysicianswithadmittingprivilegesFull-timeRNs/LPNs

Full-timeemployeesSpecialists

Fairway MedicalSurgical Hospital67252 Industry LaneCovington 70433

(985) 809-9888(985) 801-3099

2121

profit2000

David J. Guzan Jr.CEO

physicianowned

12628/0

83125

LTAC Hospital ofWashington - St.Tammany,Bogalusa Campus621 S. Columbia St.Bogalusa 70427

(985) 732-4402(985) 732-0960

2020

profit2005

Herman Frankadministrator

AcadianaManagementGroup

49/9

4923

LTAC Hospital ofWashington-St.Tammany, SlidellCampus1440 Lindberg DriveSlidell 70458

(985) 326-0440(985) 326-0558

2020

profit2005

Herman Frankadministrator

AcadianaManagementGroup

313/11

4823

Omega Hospital2525 Severn Ave.Metairie 70002

832-4200832-4209

1616

profit1999

Deborah Schenckadministrator

Beta Gamma 4818/1

5219

Doctors' Hospital ofSlidell989 Robert Blvd.Slidell 70458

(985) 690-8200(985) 690-8201

1010

profit2003

Sarah Garvinadministrator

corporateowned

5512/3

2964

The above information was provided by the individual hospitals. All additions and corrections should be sent on company letterhead to Research, New Orleans CityBusiness, 111 VeteransBlvd., Suite 1440, Metairie 70005. WND=Would not disclose.

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18A H e a l t h C a r e B e n e f i t s G u i d e • S e p t e m b e r 2 0 1 1

Mental health care facilities(ranked by the number of licensed psychiatric beds)

NameAddress

Licensedpsychiatricbeds

PsychiatristsFull-timeemployees Affiliated clinics Areas of specialization

ContactPhoneYearestablishedlocally

Southeast LouisianaHospital23515 U.S. Highway190Mandeville 70448

348 4558

Department of Healthand Hospitals, Office ofBehavioral Health,Southeast LouisianaHospitalDevelopmentalNeuropsychiatricProgram-OutpatientServices

crisis stabilization for adults,intermediate psychiatric care foradults, child and adolescentinpatient psychiatric card withspecial program for adolescentswith a psychiatric disorder and co-occurring developmental disorder

Rhonda Zuvich(985) 626-63001952

River Oaks Hospital1525 River Oaks RoadW.New Orleans 70123

126 8150

River Oaks HospitalPartial Program

we are an free standing facility thattreats patients aged 6 years andolder for all types are behavioralhealth needs. Eating disorders,trauma therapy, substance abuse,general psychiatry and dualdiagnosis

admissionsdepartment734-17401970

LSU Behavioral HealthServices/DePaul1035 Calhoun St.New Orleans 70118

38 672

none psychiatry Andrea C.Adams894-35572007

East Jefferson GeneralHospital4200 Houma Blvd.Metairie 70006

34 72,330

East Jefferson GeneralHospital CounselingCenter

acute psychiatric and chronicmental illness, depression, anxiety

StephenMenendez454-40001971

Children's HospitalBehavioral Health Unit935 Calhoun St.New Orleans 70118

32 249

NA children 8-12, adolescents 13-17 Josh Sumrall896-72002008

Community CareHospital1421 Gen. Taylor St.New Orleans 70115

32 4150

Community CareCounseling Center,Uptown New Orleans

adult and geriatric IP and OPbehavioral health services for acuteand chronic mental illness andsubstance abuse

Leah Smith-Wilborn899-25001994

Seaside HealthSystem4201 Woodland DriveNew Orleans 70131

19 474

6 acute geriatric and adult psychiatricservices

CatalinaGaudet393-42232010

Oceans BehavioralHospital of GreaterNew Orleans716 Village RoadKenner 70065

18 265

Oceans BehavioralHospital-IOP

geriatric psychiatry Deborah Spiers464-88952008

Lakeview RegionalMedical Center SeniorBehavioral Health Unit195 Highland ParkPlaceCovington 70433

16 225

none geriatric psychiatry Tessie Rafferty(985) 867-3930or (504)615-47562002

West JeffersonBehavioral MedicineCenter4500 Wichers DriveMarrero 70072

16 318

none inpatients, adults 20-62 years andolder, acute mental health services,oral diagnosis, chemical(dependency and depression),

Andy Lee,director ofnursing-adultpsychiatry349-16601978

Kindred Hospital3601 Coliseum St.New Orleans 70115

12 116

none older adults who are experiencingemotional or cognitive psychiatricdisorders related to the agingprocess or other health-relatedconditions

Jena Regan899-15551992

Oceans BehavioralHospital-West Bankcampus3201 Wall Blvd.Gretna 70056

12 230

Oceans BehavioralHospital-IOP

geriatric psychiatry Deborah Spiers207-49052009

The above information was submitted by the hospitals themselves. Any additions or corrections should be mailed on company letterhead to Research, New Orleans CityBusiness, 111Veterans Blvd., Suite 1440, Metairie 70005

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N e w O r l e a n s C i t y B u s i n e s s 19A

Mental health care facilities(ranked by the number of licensed psychiatric beds)

NameAddress

Licensedpsychiatricbeds

PsychiatristsFull-timeemployees Affiliated clinics Areas of specialization

ContactPhoneYearestablishedlocally

Ochsner AcutePsychiatry Unit1514 Jefferson HighwayNew Orleans 70121

12 1115

Ochsner MedicalCenter

adult acute psychiatry, geriatricpsychiatry, detox, partialhospitalization programs foraddictive behavior and behavioralmedicine units

Jane Braendel736-49391960

Oceans SpecialtyHospital of Louisiana535 Commerce St.,Suite BGretna 70056

0 135

Oceans BehavioralHospital GNO

long-term acute care hospital -psychiatric

Dena Jules391-15002010

Odyssey HouseLouisiana Inc.1125 N. Tonti St.New Orleans 70119

0 390

Odyssey HouseCommunity MedicalClinic

substance abuse treatment, primaryhealth care, detoxification services,psychiatry, prisoner re-entry,housing programs

Edward C.Carlson821-92111973

The Guidance CenterInc.2626 Charles DriveChalmette 70043

0 460

TGC Learning CenterInc.; The GuidanceCenter Inc. (Jefferson,Orleans and Chalmetteoffices)

addiction treatment, behavioralhealth services for acute andchronic mental illness, children 3-12,adolescents, adults and geriatricpopulations, couples, families,custody evaluations, grouppsychotherapy, psychiatry

access toservices278-40061983

The above information was submitted by the hospitals themselves. Any additions or corrections should be mailed on company letterhead to Research, New Orleans CityBusiness, 111Veterans Blvd., Suite 1440, Metairie 70005

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Hospitals, Health Centers and Fitness Centers

With Ochsner locations throughout greater New Orleans, you and your family receive quality healthcare – right here in your own community.

From our full-service hospitals, convenient health centers and Elmwood Fitness

Centers to our advanced technologies, physicians and medical specialists,

Ochsner Health System delivers highly personalized, superior quality healthcare.

What’s more, we streamline our care to make it easier for you – one complete medical

record, one network of medical professionals, one health system focused on you.

©2011 Ochsner Health System (ochsner.org) is a non-profit, academic, multi-specialty, healthcare delivery system dedicated to patient care, research and education.

To find a doctor, visit ochsner.org/findadoctor

Accepting most insurance plans.

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