Head Office: 95, Atheni Annibale Preca Street, Lija, LJA 1915, Malta Tel: (+356) 2143 2549 / 2142 0557; [email protected]; VICAJO

Head Office: 95, “Atheni” Annibale Preca Street, Lija, LJA 1915, Malta Tel: (+356) 2143 2549 / 2142 0557; [email protected]; www.vicajomalta.com

VICAJO CO. LTD. (Malta)Business Management Consultancy

Our Mission Our Mission To supply creative turn-key solutions to improve To supply creative turn-key solutions to improve

the performance and the growth of our client the performance and the growth of our client companies in full respect of their history and companies in full respect of their history and

philosophyphilosophy

Our VisionOur Vision To support creativity and bring innovation within To support creativity and bring innovation within companies to help them compete in the global companies to help them compete in the global

market market




Real EstateReal EstateConsultancy Consultancy

Real Estate Management Real Estate Management ConsultancyConsultancy

Property development appraisalsProperty development appraisalsPlanning & designPlanning & design

Worldwide real estate networkWorldwide real estate networkPre-sales services Pre-sales services

Consultancy & turnkey services Consultancy & turnkey services Fittings & furnishing services Fittings & furnishing services

Re-allocation services Re-allocation services Insurance services Insurance services

Management & Maintenance servicesManagement & Maintenance services



International International TradingTrading

Consultancy Consultancy

Procurement ManagementProcurement ManagementSupplier SelectionSupplier Selection

Quality Control & InspectionsQuality Control & InspectionsInternational LogisticsInternational Logistics

Shipment ConsolidationsShipment ConsolidationsFree Zone operationsFree Zone operations

Customs Tariffs & ClearanceCustoms Tariffs & ClearanceCargo storageCargo storage

Just-In-Time delivery sytstemsJust-In-Time delivery sytstems



Management & Business Clients

support

Management and technology consultancy with a unique Management and technology consultancy with a unique combinationcombination

We group our business and management consultancy We group our business and management consultancy experience into four areas:experience into four areas:

Operational supportOperational support Strategy and policy developmentStrategy and policy development Performance improvementPerformance improvement Change managementChange management



Human Resource &

Development HR SolutionsHR Solutions We understand that HR is the key to employ We understand that HR is the key to employ retention, motivation and retention, motivation and

satisfaction. To handle HR activities, solutions, improvement, appraisals, satisfaction. To handle HR activities, solutions, improvement, appraisals, administration, courses, monitoring is not an easy task. Vicajo Co. Ltd., administration, courses, monitoring is not an easy task. Vicajo Co. Ltd., provide effective solutions to help small business and large companies in provide effective solutions to help small business and large companies in successfully reach the HR target. Our expertise is in creating that unique successfully reach the HR target. Our expertise is in creating that unique employee experience which is fruitful to the company. employee experience which is fruitful to the company.

Training Solutions at business level: Training Solutions at business level: Training Solutions at Training Solutions at technical level:technical level:

Customer careCustomer care Microsoft Microsoft Windows Windows Problem solving Problem solving BBasic & advanced Internet coursesasic & advanced Internet coursesComplaints handling Complaints handling Handling Computer systems at Handling Computer systems at workworkDealing with difficult customersDealing with difficult customers Managing computer hardwareManaging computer hardwareSales techniques and achieving targetsSales techniques and achieving targets Website designWebsite designHandling telephone and office customersHandling telephone and office customersCustomer care for techniquesCustomer care for techniques and IT people and IT peopleRetail sector customer serviceRetail sector customer service



Hospitality, TravelHospitality, Travel& Aviation& Aviation

Consultancy Consultancy

Hospitality & Tourism Hospitality & Tourism ManagementManagement

Customer Relationship Management Customer Relationship Management Operating Procedures Operating Procedures Quality Management Quality Management Mystery Guests Audits Mystery Guests Audits Human Resources Human Resources HACCP System HACCP System Food & Beverage AuditsFood & Beverage Audits

Low Cost Airlines & AviationLow Cost Airlines & Aviation Airline startup and roadmap Airline startup and roadmap Airline business & marketing plan Airline business & marketing plan Fleet planning & maintenance Fleet planning & maintenance Human resources & financials Human resources & financials Risk mitigation & equity offering Risk mitigation & equity offering Booking engine & systems development Booking engine & systems development



Destination Destination Management Management

ConsultancyConsultancy

Destination Management OperatorsDestination Management Operators Tour operators Tour operators Conference organizers Conference organizers Retail travel outlets Retail travel outlets Travel agencies Travel agencies Airlines companies Airlines companies Conf & Incentive travel opts Conf & Incentive travel opts Product launching Conventions Product launching Conventions Corporate incentive travel Corporate incentive travel Destination advise Destination advise Animation programmes Animation programmes Conference facilities Conference facilities ExcursionsExcursions World span reservationsWorld span reservations Airline Tickets SalesAirline Tickets Sales Accommodation worldwide ReservationsAccommodation worldwide Reservations Niche Market PackagesNiche Market Packages Travel & Tourism ServicesTravel & Tourism Services



English Language English Language Study Holiday Study Holiday

Packages Packages

Traditional language courses Traditional language courses General; Intensive & Business language CoursesGeneral; Intensive & Business language Courses Combination & Mini group language course Combination & Mini group language course One to one & absorption language course One to one & absorption language course Accelerated absorption & Specialized electives Accelerated absorption & Specialized electives Mini group tuition course Mini group tuition course Living & learning language courses Living & learning language courses Summer vacation & school group lang. course Summer vacation & school group lang. course Niche market language courses -Niche market language courses - Technical courses for the:Technical courses for the:

Oil industry Oil industry Aviation industry Aviation industry Tourism industry Tourism industry Francophone industry Francophone industry Arab & Asian Speaking World Arab & Asian Speaking World Bankers & People in Finance Bankers & People in Finance Pharmacists, Doctors & Paramedics Pharmacists, Doctors & Paramedics Jurisprudence, Ecologists, Archeologists Jurisprudence, Ecologists, Archeologists Engineers & Technical Personnel Engineers & Technical Personnel IT IndustryIT Industry



Mergers & Mergers & AcquisitionsAcquisitionsConsultancyConsultancy

Our firm has one vision, this being client focus, and commitment to operational excellence. Vicajo Co. Ltd., through its strategic and licensed partners provides a diversified business process from Auditing and Assurance, Accountancy, Tax, Legal Consultancy, Business Advisory and Corporate and Compliance services, to Information Technology, Debt collection and much more outsourcing solutions. We can also create tailor-made software according to your requirements.

Through our Global Licensed M & A firm – Vicajo Co. Ltd., offers innovative and effective solutions for clients both locally and overseas. The firm adopts one concept: the “can do” attitude that motivates all of us to deliver nothing less than the very best to our clients.



Legal & Legal & Tax AdvisoryTax Advisory

Services Services

Commercial law: identification of the appropriate Commercial law: identification of the appropriate civil law institution, negotiation of agreements, civil law institution, negotiation of agreements, drawing up of contract draftings for locally- and drawing up of contract draftings for locally- and internationally-based operationsinternationally-based operations

Company law: mergers and acquisitions, ITC’s, Company law: mergers and acquisitions, ITC’s, IHC’s, Ltd’s, LLC’s company setting-up and IHC’s, Ltd’s, LLC’s company setting-up and reorganization, venture capital, management of reorganization, venture capital, management of all legal activitiesall legal activities

Legal consulting: judicial and extra-judicial Legal consulting: judicial and extra-judicial consulting in civil and penal law, like: licensing, consulting in civil and penal law, like: licensing, trademark, intellectual property, commerce and trademark, intellectual property, commerce and retail, agency contracts, credit recoveryretail, agency contracts, credit recovery



Marketing, Promotion & Sales

Management

Consulting in strategic and operative marketing, corporate image and brand positioning, competitive analysis,market researches.

Access to international teams of professionals expert in qualitative and quantitative market research in the major markets

Advertising competitive analysis, professional semiotic analysis of the company communication and advertising

Consulting in mergers & acquisitions, from identification of potential partners to support during negotiation



360° consulting on media and communication: from identification of best communication strategies, to implementation of advertising campaigns, to media buying, to the creation of the best graphic and production options

Full press-office service: from compilation of press

releases and company profiles to organization of press

conferences and media relations

Organization of special events, fairs, meetings and

promotional launch activities and coordination with

all the other brands’ communication activities

Sponsorship opportunities with public and private bodies

and totally customized global awareness opportunities

for brands and companies

Communication & PR Management



Management Consultant

Tony Coleiro

MBA FIH FInstTT FTE FISMM CC CHARTERED

CONSULTANT

• Chartered Consultant, holding a Masters Degree in Business Administration• Chairman & Fellow of the Institute of Hospitality – Malta• Fellow of The Sales & Marketing Management Association

PROFILE:

• Started management career in 1979 as a Deputy General Manager with Gozo Channel Co. Ltd.• General Manager & CEO of various 3 / 4 star Hotels, Time Share Resorts in Malta & Gozo varying between 65 and 1000 rooms capacity. • Managed Tour Operating and Destination Management Companies

Currently:

• CEO & Group Company Secretary of Travel-Malta Destination Management Ltd. & Travel-Malta School of Languages• CEO & Managing Partner of La Quinta (Malta) Ltd. an International Creative Business Consulting Group • Company Secretary of Comlux Completion Ltd.an International Aviation Consortium.• Chief Operating Executive for Hotel Xlendi Resort & Spa

Documents

Head Office: 95, Atheni Annibale Preca Street, Lija, LJA 1915, Malta Tel: (+356) 2143 2549 / 2142 0557; [email protected]; VICAJO