Question 1:Who have responsibility in the design of all the interactive aspects of a product?Answer:Interactive designersQuestion 2:How do you optimize the users'interactions to support and extend the users' activitives in effective,useful and usable ways?Answer:Using intuition and hope for the best & Understanding of the usersQuestion 3:Select correct answerAnswer:Interaction Design is wider than HCIQuestion 4:Which design concept of constraining refers to determining ways of restricting the kinds of user interaction that can take place at a given moment?Answer:ConstraintsQuestion 5:What matters should be considered when designing usable interactive products?Answer:who is going to be using them. how they are going to be used. where they are going to be used , we can design for a user experienceQuestion 6:We can ______Answer:design for a user experienceQuestion 7:HCI is stand for?Answer:Human Computer InteractionQuestion 8:Select correct order of activitives in process of interaction design:1.Developing alternative designs that meet user's requirements.2.Identifying needs and establishing requirements for the user experience.3.Building interactive versions of the designs.4.Evaluatins what is being built.Answer:Identifying->Developing->Building->EvaluatingQuestion 9:Interaction design is a process for designing interactive_______ to support the way people communicate and interact in their everyday and working lives.Answer:productsQuestion 10:Design principles are used by interaction designers to aid their thinking when designing for the user experience.Answer:TrueQuestion 11:How many fundamental types of interaction?Answer:4 [4]:[1]Instructing[2]Conversing[3]Manipulating[4]Exploring Question 12:________is a high-level description of how a system is organized and operators.Answer:Conceptual modelQuestion 13:After understanding of the problem space,the next step in design process is _______Answer:Develop a conceptual modelQuestion 14:Which model of interaction involves users moving through virtual or physicalAnswer:ManipulatingQuestion 15:Which kind of interaction can support simple voice recognition?Answer:ConversingQuestion 16:What are main components of conceptual model?Answer:No the problem space,no all of othersQuestion 17:What is NOT benefit of using interface metaphors?Answer:Forces users to only understand the system in terms of the metaphorQuestion 18:Which type of interaction describles how users carry out their tasks by telling the system what to do?Answer:InstructingQuestion 19:According to Liddle,the most important thing to design is the user's conceptual model.Answer:TrueQuestion 20:A conceptual model is a detail description of a product.Answer:FalseQusetion 21:_____is the process of selecting things to concentrate on,at a point in time,from the range of possibilities available.Answer:AttentionQuestion 22:Which is design implication for Perception?Answer:Representations of information need to be designed to be perceptible and recognizableQuestion 23:________refers to how information is accquired from environment and transformed into experiences.Answer:PerceptionQuestion 24:Context-aware reminder system is a kind of ________Answer:Externalizing to reduce memory loadQuestion 25:________occurs when we use a tool or device in conjunction with an external representation to help us carry out a computation.Answer:Computational offloadingQuestion 26:According to Norman's theory of action, how many stages in an activity when users interactive with interface?Answer:7Question 27:What is NOT design implication for attention?Answer:Clutter the interface with more informationQuestion 28:Computational offloading belongs to_____.Answer:External cognitionQuestion 29:Cognition is what goes on in our head when we carry out our everyday activitives.Answer:TrueQuestion 30:Cognition involves several processes including attention,memory,perception and learning.Answer:TrueQuestion 31:In coordinate mechanism,we use:Answer:All of the others(verbal | schedules | Shared)Question 32:The use of _______mechanisms to facilitate the flow of talk and help overcome conversational breakdowns.Answer:conversationalQuestion 33:Conversation are supported in real-time through voice or typing.What kind of conversation is that?Answer:Synchronous computer-mediated communationQuestion 34:A camera sytem,which can regularly-updated video images of people in their office,is a technology to support_______Answer:support awarenessQuestion 35:The use of________mechanisms to find out what is happening,what others are doing, to let others know what is happening.Answer:awarenessQuestion 36:Select incorrect statement:Body language is verbal communicationAnswer:Body language is verbal communication.Question 37:Group calendars,electronic schedulers,project management tools have been developed to support________Answer:coordinationQuestion 38:The use of________mechanisms to allow people to work and interact together.Answer:coordinationQuestion 39:Perpheral awareness is a specific kind of awareness.Answer:TrueQuestion 40:When a group of people act or interact together they need to coordinate themselves.Answer:TrueQuestion 41:Select the useful and friendly error messages:Answer:SYNTAX ERROR-There is a problem with your command.Please check it!Question 42:Ecoticons,sounds,icons....have been used at the interface to:1.convey emotional states2.elicate certain kinds of emotional responeAnswer:Both statements are trueQuestion 43:What make an virtual agent believable?Answer:All of the others.(Apperance | Behaviour)Question 44:Which isn't a recommendation for designing good error messages?Answer:Using terms like FATAL,ERROR,INVALID,BAD and ILLEGALQuestion 45:"A bee flying across the screen indicating that the computer is doing something,such as checking files".What's type of this way for conveying the status of sytem?Answer:AnimationsQuestion 46:Users feel frustration whenAnswer:an application doesn't work properly or crashes,a user's expectations are not met.Question 47:POsitive emotions are the result of good designs.Answer:TrueQuestion 48:User frustration is often a result of good design.Answer:FalseQuestion 49:People are often comfortable when visting a website that are overloaded with text and graphics,making it difficult to find the information desired and slow to access.Answer:FalseQuestion 50:The WIMP interface comprises:Answer:Windows-Icons-Menus-Poiting deviceQuestion 51:Which is not commmand-line interface operating system?Answer:Window 98Question 52:What is not a type of interface,developed in 1990s?Answer:Tangible interfacesQuestion 53:_______interfaces are designed for more than one person to useAnswer:ShareableQuestion 54:When was command interfaces developed?Answer:1980sQuestion 55:_______interfaces combines different media(graphics,text,video,sound,animation..)within a single interface and links them with various form of interactivity.Answer:MultimediaQuestion 56:What does GUI stand for?Answer:Graphics User InterfaceQuestion 57:Website is not desinged for blind users.Answer:FalseQuestion 58:Augmented reality interface has mostly been experimented with in medicine.Answer:TrueQuestion 59:Tangible interfaces provide a large interactional space that can support flexible group working.Answer:FalseQuestion 60:How many key issues that require attention for a data gathering session to be successful?Answer:4issues:setting goals,the realtionship with participants,triangulation,pilot studiesQuestion 61:Interview technique is good for_______Answer:exploring issuesQuestion 62:Select correct statementsAnswer:Information is the result,Data is a collection of facts from which conlusions may be drawn.Question 63:Which is the best approach for data recording?Answer:Video capturingQuestion 64:According to Robson(2002),select the correct order of these steps for an interview:1.Introduction2.Main session in which the questions are presented in a logical sequence.3.Cool-off period consisting of a few easy questions.4.Warm-up session where easy,not-threating questions are asked by interviewer.5.Closing session.Answer:Introduction->Warm-up->Main->Cool-of->ClosingQuestion 65:Question for an interview must be closed.It mean questions require a list of possible answers.Answer:FalseQuestion 66:Interaction logging of user operations on software is a type of indirect observation.Answer:TrueQuestion 67:Observation is a useful data gathering technique at later stage of product development process.Answer:FalseQuestion 68:Which is not a type of qualitative analysis?Answer:statistical analysisQuestion 69:Activity theory is a product of Soviet psychology that explain________in terms of out practical activity in the world.Answer:human behaviorQuestion 70:Select correct statement:Answer:Qualitative data is data that is difficult,Quantitative data is data that in the form of numbersQuestion 71:A set of data have values below(2,3,4,5,7,7,14)Calculate median,mode and mean of this set.Answer:median=5,mode=7,mean=6Question 72:Who were developed grounded theory?Answer:Glaser and StraussQuestion 73:Raw interview data is usually in the form of audio recordings and interviewer notes.Answer:TrueQuestion 74:We usually analyze all of data which collected in data gathering sessions.Answer:FalseQuestion 75:We must use software tools for analyzing large data sets.Answer:FalseQuestion 76:Which is the first model generally known in software engineering and forms the basic of many lifecycles is use today?Answer:Waterfall lifecycle modelQuestion 77:According to Eason,how many categories of users are divied to?What are they?Answer:3categories:primary,secondary and tertiaryQuestion 78:Select correct order of activitives in Interaction Design:1.Identifying needs and requirements2.Building interaction versions of design3.Developing alternative designs4.Evaluating designsAnswer:Identify->Developing->Builiding->EvaluatingQuestion 79:What kind of model do the extreme Programming,Crystal,Scrum belong to?Answer:Agile programmingQuestion 80:User-centered approach is based on:Answer:All of the others(early focus on users and tasks\empirical measurement\iterative design)Question 81:The star lifecycle model has not been used widely and successfully for large projects in industry.Answer:TrueQuestion 82:Developing alternative designs can be broken up into two sub-activities:conceptual design and logical design.Answer:FalseQuestion 83:In order to design something to support people,we must know who out target users are and what kind of support an interactive product could usefully provide.Answer:TrueQuestion 84:To develop a use case,first identify the actors and then identify their goal in using system.Answer:TrueQuestion 85:Essential use cases do not have actors and replaced by user roles.Answer:TrueQuestion 86:The term 'scenario' cannot be used in context of use cases.Because they are two different methods for task description.Answer:FalseQuestion 87:What does a sceanrio describle?Answer:A scenario describles human activitives or tasks in a story that allowQuestion 88:Scenarios,use cases,essential use cases are three of more common method for _________.Answer:task descriptionQuestion 89:How many kinds of requirement data gathering in software engineering?What are they?Answer:2 kind:functional and non-functional requirementsQuestion 90:Which is NOT a guideline when gathering data for requirements?Answer:Involve only one representative from each stakeholders'needsQuestion 91:Understanding as much as possible about the users,their work and the context of that work,so the system under development can support them in achieving their goals;this we call_______Answer:identify needsQuestion 92:What is a pattern?Pattern is a solution to a problem in a contextAnswer:Pattern is a solution to a problem in a contextQuestion 93:Where is the usability testing conducted?Answer:Controlled enviroments Question 94:Which is the main difference between usability testing and field study?Answer:Usability testing is conducted in controlled environments,. Field study focus on how users interact with products in their everyday. Question 95:What 's the main aim of user test method using in usability testing approach?Answer:Measuring human performance on specific tasks.Question 96:How long does the field study approach take ?Answer:the time can be short or long depend on the evaluators.Question 97:Which kind of data is mainly collected in usability testing?Answer:Quantitative DataQuestion 98:Usability testing is conducted in early phases of design.Answer:FalseQuestion 99:Data in usability testing is collected primarily by observing and interview people.Answer:FalseQuestion 100:In field study, the mainly collected data is qualitative such as: video, audio and fields notes...Answer:TrueQuestion 101:Which are disadvantages of low-fidelity protype?Answer:Poor detailed specification,Limited error checkingQuestion 102:Why do we use prototype?Answer:Team members can communicate effectively,Stakeholders can see,hold,interact with a prototypeQuestion 103:Which are the guiding principles of conceptual design?Keep an open mind but never forget the users and their contextAnswer:Discuss ideas with other stakeholders as much as possible, use low-fidelity prototyping to get rapid feedback \ iterate, iterate, and iterateQuestion 104:What are advantage of high-fidelity prototype?Answer:Complete functionality,Fully interactiveQuestion 105:A prototype is a limited representation of a design that allows users to interact with it and to explore its suitability.Answer:TrueQuestion 106:Powerpoint is often used for protyping because it balances the provisionality of paper with the polished appearance of software prototypes.Answer:TrueQuestion 107:Storyboard is one of high-fidelity protyping method that is often used in conjunction with scenarios.Answer:FalseQuestion 108:Which approaches can use observing users method to get data for evaluation?Answer:Usability testing,field studiesQuestion 109:Which are the main evaluation approaches?Answer:All of the othersQuestion 110:Asking experts method is mainly applied in ____________approach.Answer:analytical evaluationQuestion 111:When to evaluate the design?Answer:All of the othersQuestion 112:In case of identifying new opportunities of new technology,which approach should be used?Answer:Field studiesQuestion 113:Evaluation approaches are mutual exclusive, they can not be combined in same project.Answer:FalseQuestion 114:In analytical,there are two categories of evaluation methods:inspections and theoretically based models.Answer:TrueQuestion 115:Evaluation is needed to check that users can use the product and that they like it.Answer:TrueQuestion 116:Collected data about people must have their privacy information:name,age,gender...Because this information will be disclosed in written reports.Answer:FalseQuestion 117:Designing useful and attrative requires skill and creativity.Answer:TrueQuestion 118:In evaluation framework,time and budget constraints is not important.We always have enough time and money to complete all tasksAnswer:FalseQuestion 119:How many items are there in DECIDE framework?Answer:6Question 120:___________is concerned with whether the evaluation method measures what it is intended to measure.Answer:validityQuestion 121:Which are practical issues when doing evaluation?Answer:All of the others(users issues, schedule and budget constraints, facilities and equipment)Question 122:Which is the fisrt step in planing an ecaluation?Answer:Determine the goalsQuestion 123:Which is the second step in planing an evaluation?Answer:Explorer the questionsQuestion 124:Which is the third step in planing an ecaluation?Answer:Choose the evaluation approach and methods.Question 125:Which is the four step in planing an ecaluation?Answer:Identify the practical issues.Question 126:Which is the fifth step in planing an ecaluation?Answer:Decide how to deal with the ethical issues.Question 127:Which is the last step in planing an ecaluation?Answer:Evaluate, analyze, interpret and present the data.Question 128:Which mode of interaction involves users moving through virtual or physical environments?Answer:ExploringQuestion 129:What is NOT component of conceptual model?Answer:The problem spaceQuestion 130:What is component of conceptual model?Answer:[4]:[1]The mapping between concepts and user experience [2]The major metaphors and analogies [3]The relationships between concepts [4]The concepts Question 131:Context-aware reminder system is a kind of _________Answer:Externalizing to reduce memory loadQuestion 132:What is NOT design implication for attention?Answer:Clutter the interface with more information.Question 133:What is design implication for attention?Answer:[2]:[1]Use techniques that make things stand out like colour, ordering, spacing, underlining, sequencing and animation [2]Make information salient when it needs attending toQuetion 134:Which of the following statements about working memory is not true?Answer:Short-term memory has a decay time of 10-20 minutesQuestion 135:If technology is hidden, users do not have to understand how a system works in order to understand what it doesAnswer:TrueQuestion 136:Which of the following does not belong to the goals of HCI?Answer:It is goal is reduce development costQuestion 137:What does HTA involve?Answer:Identify the goals ... into sub-tasks.Question 138:Help and documentationAnswer:Even though...not be too large.Question 139:Which of the following statements are true?Information processing,Information processingAnswer:All of the others(One of the reasons...,Information processing...,Information processing...)Question 140:Four key issues of data gatheringAnswer:goals, triangulation, participant relationship, pilotQuestion 141:Three main data gathering methodsAnswer:interviews,questionnaires,observationQuestion 142:Requirement gathering describesAnswer:All of the othersQuestion 143:Which of the following statements is not true?Answer:An accessible... working circumstancesQuestion 144:Limited functionality prototyping supports formative evaluation.Answer:TrueQuestion 145:The ticket machine is badly designed becauseAnswer:the designers have not designed the ticket machine for normal members of the public;the designers designed the ticket machine for themselvesQuestion 146:Which is not a type of prototype?Half prototypeAnswer:Half prototypeQuestion 147:Which of the following statements belong to Visibility of system status rule developed by Nielsen?Answer:The system should always keep users informed about what is going on, through appropriate feedback within reasonable time.Question 148:Match between system and the real worldAnswer:The system should speak the users language, with words, phrases and concepts familiar to the user, rather than system-oriented terms. Follow real-world conventions, making information appear in a natural and logical order.Question 149:User control and freedomAnswer:Users often choose system functions by mistake and will need a clearly marked "emergency exit" to leave the unwanted state without having to go through an extended dialogue. Support undo and redo. Question 150:Consistency and standardsAnswer:Users should not have to wonder whether different words, situations, or actions mean the same thing. Follow platform conventions.Question 151:Error preventionAnswer:Even better than good error messages is a careful design which prevents a problem from occurring in the first place. Either eliminate error-prone conditions or check for them and present users with a confirmation option before they commit to the action.Question 152:Recognition rather than recallAnswer:Minimize the user is memory load by making objects, actions, and options visible. The user should not have to remember information from one part of the dialogue to another. Instructions for use of the system should be visible or easily retrievable whenever appropriate.Question 153:Flexibility and efficiency of useAnswer:Accelerators;unseen by...user;may often...actions.Question 154:Aesthetic and minimalist designAnswer:Dialogues should not contain information which is irrelevant or rarely needed. Every extra unit of information in a dialogue competes with the relevant units of information and diminishes their relative visibility..Question 155:Help users recognize, diagnose, and recover from errorsAnswer:Error messages ... a solution.Question 156:When was the phrase "natural computing" coined by Stephen Pinker?Answer:1997Question 157:All of the following are principles of Natural Computing except? Answer:Understanding human learningQuestion 158:Which of the following statements are true?The cogonitive...design team.Answer:The cogonitive...design team.Question 159:Select incorrect guideline of data gathering for requirements:Answer:use a combination of data gathering techniquesQuestion 160:What is the central activity in Star lifecycle model?Answer:evaluationQuestion 161:Formative evaluation usually occurs after the product has been completed.Answer:falseQuestion 162:Summative evaluation usually occurs after the product has been completed.Answer:trueQuestion 163:Think-aloud protocols produce only quantitative data.Answer:falseQuestion 164:Which of the following statements about Prototype is not true? Answer:The best...fidelity prototypeQuestion 165:In vertical prototyping only a small subset of the systems functionality is tested.Answer:trueQuestion 166:Prototypes elicit information about the general "look and feel" of a system Answer:trueQuestion 167:What is "proxy-user"?Answer:people who role-played as users when eliciting requirementsQuestion 168:Which is not usability goals?user experience Answer:user experienceQuestion 169:Which is not a stage in heuristic evaluation?Answer:Improvement stageQuestion 170:Can be read at any place and any time is a benefit of_______communicationAnswer:AsynchronousQuestion 171:The best way to ensure that development continues to take users activities into account is to involve _______ throughout development.Answer:real usersQuestion 172:Environmental requirements refer to the circumstances in which the interactive product will be expected to operate. Environmental requirementsAnswer:environmental requirementsQuestion 173:Which design principle refers to designing interfaces to have similar operations and use similar elements for archieving similar tasks? Answer:ConsistencyQuestion 174:Select the practical issues in DECIDE framework Answer:how to involve appropriate users[2]schedule and budget constraintsQuestion 175:In evaluation, participants haven not the right toAnswer:public the information of evaluation to outsideQuestion 176:Fitts law predicts the time it takes to reach a target using pointing device.Answer:Fitts lawQuestion 177:Low-fidelity prototype is one that does not look very much like the final product. It usually uses materials that are very different from the intended final version.Answer:low-fidelity prototypeQuestion 178:Cognitive walkthroughs involve simulating a users problem-solving process at each step in the human-computer dialog, checking to see if the user s goals and memory for actions can be assumed to lead to the next action.Answer:cognitive walkthroughsQuestion 179:Why do the users have negative emotions with system?Answer:allQuestion 180:Why do the users have negative emotions with system?Answer:[3-all]:[1]an application does not work propertyor crashes [2]a users expectations are not met [3]a system does not provide sufficient information to let the user know what to doQuestion 181:Where is the usability testing conducted?Answer:controlled...;intemet;laboratory;natural environmentsQuestion 182:Select the last step in Interaction DesignAnswer:evaluating designQuestion 183:Which type of external cognition is used in case of using pen and paper to solve a math problem?Answer:computational offloadingQuestion 184:A_______ is high-level description of how a system is organized and operates.Answer:conceptual modelQuestion 185:Ecological validity concerns how the environment in which an evaluation is conducted influences or even distorts the resultsAnswer:ecological validityQuestion 186:The use of to facilitate the flow of talk and help overcome conversational breakdowns.Answer:conversational mechanisms.Question 187:____is data that is difficult to measure, count or express in numerical terms in a sensible fashion.Answer:qualitative dataQuestion 188:____ is strategy that entails using more than one data gathering technique to tackle a goal or using more than one data analysis approach on the same set of data.Answer:triangulationQuestion 189:When does the system make negative emotional responses from user?Answer:when....work properly;when ....want to do;when ....not metQuestion 190:____is designing interactive products to support the way people communicate and iteract in their everyday and working livesAnswer:interaction designQuestion 191:Select the quantitative data:Answer:number of software packages in project[2]the number of years experience the interviewees haveQuestion 192:Which are the main evaluation approaches?Answer:all of the othersQuestion 193:Graphical User Interfaces are a problem in modern computers and make them run very slowly.Answer:falseQuestion 194:A computer expert produces an in-house solution with an HCI which is very efficient in computer resources, based on command-lines. Which one of the following is most likely to be the result when the system is implemented?Answer:most staff will feel demoralised and will not want to use the systemQuestion 195:Competence in the use of computers is gained by practice.Answer:trueQuestion 196:Which one of these statements about long and short term memories is correct?Answer:long term ....by repetition.Question 197:Which one of these is a good reason to include sounds in an HCI?Answer:users react more quickly to sounds than to visual signalsQuestion 198:Which one of these statements abount HCI design is correct?Answer:bright yellow is particularly attention catching because the eye is sensitive to read and green frequencies.Question 199:The energy wasted by computers can be up to 10 % of an organisations energy bill. It can be reduced by having stand-by settings.Answer:trueQuestion 200:Which one of these is an appropriate measure to reduce the risk of RSI?Answer:taking regular breaks.Question 201:work on conversation analysis describe three basic rules:Answer:the current...request;another...speaking;the current...talkingQuestion 202:user experience designers (UX) - people who do all the above but who may also carry out field studies to inform the design of productsAnswer:user experience designers Question 203:information architects - people who come up with ideas of how to plan and structure interactive productsAnswer:information architectsQuestion 204:web designers - people who develop and create the visual design of websites, such as layoutsAnswer:web designersQuestion 205:usability engineers - people who focus on evaluating products, using usability methods and principlesAnswer:usability engineersQuestion 206:interaction designers - people involved in the design of all the interactive aspects of a productAnswer:interaction designersQuestion 207:IDEO: creates products, services and environments for companies pioneering new ways to provide value to their customersAnswer:creates...their customersQuestion 208:Swim: provides a wide range of design services, in each case targeted to address the product development needs at handAnswer:provides...at handQuestion 209:CooperAnswer:from...goal-related designQuestion 210:Nielsen Norman GroupAnswer:help companies enter the age of the consumer, designing human-centered products and servicesQuestion 211:Interdisciplinary fields that do interaction design:Answer:hci;human factors;cognitive engineering;cognitive ergonomics;computer...work;information systemsQuestion 212:Design practices contributing to ID:Answer:graphic design; product design;artist-design;industrial design;film industryQuestion 213:Academic disciplines contributing to ID:Answer:psychology;social sciences;computing sciences;engineering;ergonomics;informaticsQuestion 214:Bad designs Elevator controls and labels on the bottom row all look the same, so it is easy to push a label by mistake instead of a control buttonAnswer:elevator...control buttonQuestion 215:What is the main aim of user test method using in usability testing approach?Answer:allQuestion 216:Activity theories is a product of Soviet psychology that explains terms of out practical activity in the world.Answer:human behaviourQuestion 217:Usability goals: Effective to use | Efficient to use | Safe to useAnswer:having good utility;easy to learn;easy to remember how to useQuestion 218:Conceptual model:Answer:the major....analogies;the concept;the relationships between concept;the mappingQuestion 219:Interaction type:Answer:instructing;conversing;manipulating;exploring cognition;attention;perception and recognition;memory;learning;reading...listening;problem-solving....decision-makingQuestion 220:Validity is concerned with whether the evaluation method measures what it is intended to measure.Answer:validityQuestion 221:The reliability of a method is how well it produces the same results on separate occasions under the same circumstances.Answer:reliabilityQuestion 222:Which is task description types?Answer:scenarios ,essential use cases,use casesQuestion 223:Which is NOT a reason for using emoticons, sounds, icons ... at the interface of system?Answer:improving the performance of system Question 224:What kind of data is NOT mainly collected in field study?Answer:none of the others (time to complete a task , number of errors per unit of time ,number and type of errors per task )Question 225:Select interfaces that are developed in 1990sAnswer:advanced graphical interfacesQuestion 226:In data gathering sessions, a_______ is a small trial run of the main study to make sure that the proposed method is a viable before embarking on the real study.Answer:pilot study Question 227:Which kind of interfaces are designed for devices that are handheld and intended to be used while on the move?Answer:mobile interfacesQuestion 228:Emoticons, sounds, icons ... have been used at the interface to:Answer:1. convey emotional states 2. elicit certain kinds of emotional responseQuestion 229:What make an virtual agent believable?Answer:All of other(appearance, behavior)Question 230:Decide:determine the goals;explore the questions;choose the evaluation;identify...issues;decide how to deal;evaluate...livesAnswer:determine the goals;explore the questions;choose the evaluation;identify...issues;decide how to deal;evaluate...livesQuestion 231:What is the main method using in usability testing approach?Answer:Finding, measuring, testingQuestion 232:Data gathering guidelines for requirementsAnswer:focus on ...stakeholders;involve...stakeholder groups;involving only one representative;support the data gathering Question 233:Principles of Conceptual design:Keep an open mind but never forget the users and their contextAnswer:discuss ideas with other....possible;use low-fidelity....feedback;iterate, iterate, and iterateQuestion 234:Which kind of evaluation approach in which user indirectly involve?Answer:analytical evaluation Question 235:When do users feel frustration?Answer:a users expectations are not met Question 236:____ is what goes on in our heads when we carry out our every activitiesAnswer:cognition Question 237:Building interaction versions of design is the ________ step in interaction designAnswer:thirdQuestion 238:___________ are type of walkthrough in which users, developers and usability experts work together to step through a scenario, discussing usability issues associated with dialog elements involved in the scenario steps.Answer:pluralistic walkthroughs Question 239:Which kind of interaction involves users moving through virtual or physical environments?Answer: none of the others (manipulating , conversing , instructing )Question 240:Select the evaluation approach in which asking experts method is mainly applied:Answer:analytical evaluationQuestion 241:Select the correct order of activities in interaction designAnswer:1. establishing requirements , 2. developing first design. , 3. building conceptual modelQuestion 242:Select the last step in DECIDE evaluation frameworkAnswer:evaluate, analyze, interpret and present the data.Question 243:Select the advantages of high-fidelity prototypeAnswer:fully interactive , complete functionality Question 244:Which mechanism allows users knowing who is arround , what is happening and who is talking with whom?Answer:awareness mechanism Question 245:Which is the most expensive data recording method?Answer:video recording Question 246:Which is NOT a design implication for user is attention?Answer:none of the others (avoid cluttering the interface with too much information. use techniques like animated graphics, color, underlining . make inforrmation salient whet it needs attending. )Question 247:Which is NOT practical issue in Interaction Design?Answer:how do you protect the people is privacy?Question 248:Who were developed grounded theory?Answer:glaser and straussQuestion 249:Qualitative data is data that is difficult to measure, count or express in numerical terms.Answer:trueQuestion 250:Quantitative data is data that in the form of numbers or can easily be translated into numbers.Answer:trueQuestion 251:Which design principle is about sending back information about what action has been done and what has been accomplished, allowing the person to continue with the activity?Answer:feedbackQuestion 252:Which data recording method requires least of technology?Answer:taking notes Question 253:Attention, perception and recognition, learning, .... are the specific kinds of processes of __________Answer:cognition Question 254:Which is NOT technique for qualitative analysis?Answer:averages and percentagesQuestion 255:Which is the disadvantage of low-fidelity prototype?Answer:poor detailed specification to code to . limited error checkingQuestion 256:Select methods for data gathering in usability testingAnswer:user testQuestion 257:In the view of breadth of functionality provided versus depth, there are two kinds of prototyping are called ___________ prototyping (providing a wide range of functions but with little detail) and ____________ prototyping (providing a lot of detail for only a few functions.Answer:horizontal/ verticalQuestion 258:Select correct order of 3 stages in heuristic evaluation:Answer:the briefing session;the evaluation periodQuestion 259:Which is the first model generally known in software engineering and forms the basic of many lifecycles in use today?Answer:Waterfall lifecycle modelQuestion 260:What matters should be considered when designing usable interactive products?Answer:who is going to be using them. how they are going to be used. where they are going to be used , we can design for a user experienceQuestion 261:How do you optimize the users interactions to support and extend the users activities effective, useful and usable ways?Answer:using intuition and hope for the best.understanding of the usersQuestion 262:Data recording:note plus still camera;audios plus still camera;videoAnswer:note plus still camera;audios plus still camera;videoQuestion 263:Interview structure interview;unstructured interview;semi-structured interviewAnswer:structure interview;unstructured interview;semi-structured interviewQuestion 264:Steps for an interviewAnswer:introduction;warm-up;main;cool-off;closingQuestion 265:Questionnaire think about the ordering of;consider whether you need;provide clear instructions;a balance must be struckAnswer:think about the ordering of;consider whether you need;provide clear instructions;a balance must be struckQuestion 266:Observation direct observation in the field;direct observation in controlled environmentsAnswer:direct observation in the field;direct observation in controlled environmentsQuestion 267:Simple qualitative analysis:Answer:identifying recurring patterns or themes;categorizing data;looking for critical incidentsQuestion 268:User-centered approachAnswer:early focus on users and tasks;empirical measurement;iterative designQuestion 269:Basic activities of interaction designs: Identifying needs and establishing requirements for user experienceAnswer:developing alternative designs ;building interactive versions of;evaluating what isQuestion 270:Practical issues:who are the users? what do we mean by needs? how do you generate alternative designs? how do you choose among alternative Life cycleAnswer:who are the users? what do we mean by needs? how do you generate alternative designs? how do you choose among alternative Life cycleQuestion 271:Contextual inquiryAnswer:a structured approach to the collection and interpretation of data from fieldwork with .Question 272:ApproachesAnswer:usability testing;field studies;analytical evaluation;combining approaches;opportunistic evaluationQuestion 273:the use of conversational mechanisms to facilitate the flowAnswer:conversationalQuestion 274:Coordination mechanisms we canAnswer:verbal and non-verbal;schedules...conventions;shared...representationsQuestion 275:the use of coordination mechanisms to allow people to workAnswer:coordinationQuestion 276:Affective aspectAnswer:generation of an emotional responseQuestion 277:Social mechanisms 3:Answer:the use of... what is happeningQuestion 278:Social mechanisms 2Answer: the use of....interact togetherQuestion 279:Social mechanisms 1:Answer:the use of....conversational breakdownsQuestion 280:What does a scenario describe?Answer:human activities or tasks in a story that allows Question 281:Scenarios, use cases, essential use cases are three of more common method forAnswer:task descriptionQuestion 282:Which kind of externalizing cognition occurs when we use a tool or device in conjunction with an external representation to help us carry out a computation?Answer:computational offloadingQuestion 283:Which is technique for quantitative analysis?Answer:charts Question 284:Which attribute of a method is concerned with how well it produces the same results on separate occasions under the same circumstances?Answer:reliability Question 285:In usability testing, _____________ is mainly collected.Answer:quantitative data Question 286:Which of approach can be applied in DECIDE evaluation frameworks?Answer:analytical evaluation Question 287:Computational offloading belongs toAnswer:external cognitionQuestion 288:Interview technique is good for exploring issues.Answer:exploring issues.Question 289:kind of data analysis that uses numerical methods to ascertain the magnitude, amount or size of something:Answer:quantitative analysis Question 290:Which of the following statements is not true?An accessible system design ensures that system funrtions can be accessed by users with disabilities or in extreme working circumstancesAnswer:An accessible system design ensures that system funrtions can be accessed by users with disabilities or in extreme working circumstancesQuestion 291:Which of the following statements about Prototype is not true? The best prototype is a high fidelity prototypeAnswer:the best prototype is a high fidelity prototypeQuestion 292:Which of the following statements are true?The cogonitive walkthrough is conducted by members of the design team.Answer:the cogonitive walkthrough is conducted by members of the design team.Question 293:Which type of interaction describes how users carry out their tasks by telling the system what to do?Answer:instructingQuestion 294:Select data gathering technique that is not often used in requirements activity:Answer:indirect observation,conceptual modelQuestion 295:In analytical evaluation, two categories of evaluation methods are considered:_________and_________.Answer:[1]heuristic evaluation [2]walkthroughsQuestion 296:Body language is verbal communication.Answer:FalseQuestion 297:Peripheral awareness is a specific kind of awarenessAnswer:trueQuestion 298:Understanding userAnswer:cognition \ attention \ perception and recognition \ memory \ learning \ reading, speaking, and listening \ problem-solving, planning, reasoning, decision-makingQuestion 299:Conversation is supported in real-time through voice or typing. What kind of conversation is that?Answer:synchronous computer-mediated communicationQuestion 300:How many kinds of requirements are identified in software engineering? What are they? 2 kinds: functional and non-functionalAnswer:2 kinds: functional and non-functionalQuestion 301:Which is the first step in planning an evaluation? Determine the goalsAnswer:determine the goalsQuestion 302:Interaction design: Taking into account what people are good and bad at | Considering what might help people with the way they currently do thingsAnwser:thinking through what might provide quality user experiences | listening to what people want and getting them involved in the design | using tried and tested user-based techniques during the design processQuestion 303:Asking experts method is mainly applied in analytical evaluation approachAnswer:approachQuestion 304:Annotating:involves modifying external representations, such as crossing off or underlining item Answer:cognitive tracing involves externally manipulating item into different orders or structuresQuestion 305:Which is NOT a task description type? Answer:htaQuestion 306:The ___ framework provides a useful checklist for planing an evalution studyAnswer: DECIDEQuestion 307:Select correct statements about simple quanlitative analysisAnswer:Semi-structured | Structured | UnstructuredQuestion 308:Select the incorrect Nielsen's heuristicsAnswer:Error removalQuestion 309:___ models are used to evaluate systems with predictable tasks such as telephonesAnswer:PredictiveQuestion 310:Which of the followings belong to the items of the DECIDE framework?Answer:Explore the questions | Determine the goals | Choose the evaluation approach and methodsQuestion 311:What should we do to understand user's needAnswer:Listen to what we want to | Need to take into account | Consider what might helpQuestion 312:All of the following statements about attention are true exceptAnswer:Information at the interface should be structured to avoid user's attentionQuestion 313:Generating ___ is a key principle in most disciplines, and one that should be encouraged in interaction designAnswer:alternativesQuestion 314:What does HTA stand forAnswer:Hierarchival Task AnalysisQuestion 315:In communication, ___ also used to emphasize and as substituteAnswer:non-verbalQuestion 316:Design is a _______ activity Answer:create|practicalQuestion 317:Select correct statements about conceptual modelsAnswer:It is a structure outlining the concepts and the relationships between themQuestion 318:The best way to present you findings depends on the ___, the purpose, and the data gathering and analysis undertakenAnswer:audienceQuestion 319:All of the followings are the good design implications exceptAnswer:Design interfaces that promote recall rather than recognitionQuestion 320:Select the incorrect statements A central concern of interaction design is to develope interactive products that are usableAnswer:A central concern of interaction design is to develope interactive products that are usableQuestion 321:Select the correct statements about the types of interviewsAnswer:Unstructed | Structured | Semi-structuredQuestion 322:___ allows designs to be refined based on feedbacksAnswer:InteractionQuestion 323:__________were invented to overcome physical constrains of a computer display, enabling more information to be viewed and tasks to be performedAnswer:WindowsQuestion 324:Stakeholders can see, hold, interact with a ___ more easily than a document or a drawingAnswer:TriangulationQuestion 325:Two common types of Compromises in prototyping ___: provide a wide range of functionsAnswer:horizotal | verticalQuestion 326:Users have created a range of ___ compensate for a lack of expressiveness in text communicationAnswer:emoticonsQuestion 327:What are criticisms of anthropomorphismAnswer:All of the othersQuestion 328:List three main evaluation approachesAnswer:usability tesing | field studies | analytical evaluationQuestion 329:___ used to organize regular activities in large organizationsAnswer:SchedulesQuestion 330:______is a philosophy with a set of techniques that include participant observation and interviewsAnswer:EthnographyQuestion 331:___ aim to test hypotheses by manipulating certain variables while keeping others constantAnswer:ExperimentsQuestion 332:What are advantages of online questionnairesAnswer:Responses are usually | Time required | No copyright | Data can be collectedQuestion 333:___ exist now that extend how users can access, explore, and visualize infomationAnswer:Advanced graphical interfacesQuestion 334:The number of participants for user testing depends onAnswer:schedule for testing | cost of running testsQuestion 335:Select correct statements about running the interviewAnswer:Introduction | Warm-up | Main bodyQuestion 336:To understand the problem space we need to ask following questionsAnswer: All of the othersQuestion 337:When design implications for attention, we shouldAnswer: Use techniques that make things stand out like color, ...Question 338:What are correct statements about icons?Answer: All of the othersQuestion 339:Conceptual models can help the design team toAnswer: Orient themselves | Establish a set ofQuestion 340:___ theory explains human behaviour in terms of our practical activity with the worldAnswer: ActivityQuestion 341:HTA starts with a ___ which is examined and the main tasks for archieving it are identifiedAnswer: user goalQuestion 342:The first item of the DECIDE framework isAnswer:Determine the goalsQuestion 343:___ analysis expresses the nature of elements and is represented as themes, patterns, storiesAnswer:QualitativeQuestion 344:The ___ model allows predictions to be made about how long it takes an expert user to perform a taskAnswer:keystrokeQuestion 345:___ are good at displaying a small number of options at the same time and where the size of the display is small, iPodsAnswer:flat menusQuestion 346:Select explicit cues of conversationsAnswer:saying Oh dear, must goQuestion 347:Evaluations done during design to check that the product continues to meetAnswer:formative | summativeQuestion 348:___ aspects are concerned with how interactive systems make people respond in emotional waysAnswer:AffectiveQuestion 349:List the academic disciplines contributing to Interaction DesignAnswer:All of the othersQuestion 350:Select the corrects statements about memoryAnswer:It involves first encoding and then retrieving knowledgeQuestion 351:___ is a series of sketches showing how a user might progress though a task using the deviceAnswer:StoryboardQuestion 352:What are the correct statements about interface metaphorsAnswer:They help users understand | They can be innovative | They make learningQuestion 353:Which of the followings belong to Nielsen's heuristicsAnswer:All of the othersQuestion 354:All of the following are the good guidelines for data gathering exceptAnswer:involve one representative from each stakeholder groupQuestion 355:Field studies are done in ___ environmentsAnswer:naturalQuestion 356:___ of affect provide a way of conceptualizing emotional and pleasure aspects of interaction designAnswer:ModelsQuestion 357:___ analysis is used mainly to investigate an existing situationAnswer:TaskQuestion 358:Select correct statements about shared external representationsAnswer:All of the othersQuestion 359:What are the advantages of working in multidisciplinary teams?Answer:more ideas and designs generatedQuestion 360:Evalation & design are closely integrated in user-centered design. Designers need to check that they understand users requirement. Different evalution approaches and methods are often combined in one studyAnswer:Evalation...user-centered design. Designers...users requirement. Different...one studyWhich is NOT a task description type? Answer : hta Which is task description types? Answer : scenarios | essential use cases |use cases Which is NOT a reason for using emoticons, sounds, icons ... at the interface of system? Answer : improving the performance of system Which design principle refers to designing interfaces to have similar operations and use similar elements for achieving similar tasks? Answer : consistency 1 What kind of data is NOT mainly collected in field study? Answer : none of the others (time to complete a task | number of errors per unit of time | number and type of errors per task )Select interfaces that are developed in 1990s Answer : advanced graphical interfaces __________ mechanisms are used for finding out what is happening, what others are doing and letting others know what is happening Answer : awareness In data gathering sessions, a_______ is a small trial run of the main study to make sure that the proposed method is a viable before embarking on the real study. Answer : pilot study Which kind of interfaces are designed for devices that are handheld and intended to be used while on the move? Answer : mobile interfaces Which kind of externalizing cognition occurs when we use a tool or device in conjunction with an external representation to help us carry out a computation? Answer : computational offloadingBuilding interaction versions of design is the ________ step in interaction design. Answer : second ___________ are type of walkthrough in which users, developers and usability experts work together to step through a scenario, discussing usability issues associated with dialog elements involved in the scenario steps. Answer : pluralistic walkthroughs Select the correct order of activities in interaction design Answer : 1. establishing requirements | 2. developing first design. | 3. building conceptual modelSelect the evaluation approach in which asking experts method is mainly applied: Answer : analytical evaluation Which kind of interaction involves users moving through virtual or physical environments? Answer : none of the others (manipulating | conversing | instructing ) Select the last step in DECIDE evaluation framework Answer : evaluate, analyze, interpret and present the data. Which is technique for quantitative analysis? Answer : charts Select the advantages of high-fidelity prototype Answer : fully interactive | complete functionality Which attribute of a method is concerned with how well it produces the same results on separate occasions under the same circumstances? Answer : reliability Which is NOT technique for qualitative analysis? Answer : statistical analysisWhich mechanism allows users knowing who is arround , what is happening and who is talking with whom? Answer : awareness mechanism Which is the most expensive data recording method? Answer : video recording Which is NOT a design implication for user is attention? Answer : none of the others (avoid cluttering the interface with too much information. | use techniques like animated graphics, color, underlining .| make inforrmation salient whet it needs attending. )Which is NOT practical issue in Interaction Design? Answer : how do you protect the people is privacy? _____ is a type of sensor-based interaction, where physical objects, e.g bricks, balls.. are coupled with digital representations. Answer : tangible interface In usability testing, _____________ is mainly collected. Answer : quantitative data Which data recording method requires least of technology? Answer : taking notes Attention, perception and recognition, learning, .... are the specific kinds of processes of __________. Answer : cognition Which of approach can be applied in DECIDE evaluation frameworks? Answer : analytical evaluation Which is NOT technique for qualitative analysis? Answer : averages and percentages Which is the disadvantage of low-fidelity prototype? Answer : b. poor detailed specification to code to | c. limited error checking Select methods for data gathering in usability testing Answer : user testIn the view of breadth of functionality provided versus depth, there are two kinds of prototyping are called ___________ prototyping (providing a wide range of functions but with little detail) and ____________ prototyping (providing a lot of detail for only a few functions. Answer : horizontal/ vertical Select correct order of 3 stages in heuristic evaluation: Answer : 2. the briefing session, in which the experts are told what to do. | 1. the evaluation period, in which each expert typically spends 1-2 hours independently inspecting the product. | 3. the debriefing session, in which the experts come together to discuss their findings and suggest solutuions____ is what goes on in our heads when we carry out our every activities Answer : cognition When do users feel frustration? Answer : a users expectations are not met Which kind of evaluation approach in which user indirectly involve? Answer : analytical evaluation interaction design is a process for designing interactive products to support the way Answer : products is a high-level description of how a system is organized and operates. Answer : conceptual modelis the process of selecting things to concentrate on, at a point in time, Answer : attention occurs when we use a tool or device in conjunction with an external Answer : computational offloading refers to how information is acquired from environment and transformed Answer : perception Computational offloading belongs to Answer : external cognitionContext-aware reminder system is a kind of Answer : annotating and cognitive tracingEmoticons, sounds , icons ... have been used at the interface to: Answer : convey emotional states true | elicit certain kinds of emotional response trueIn text communication, we use ? emoticon to express Answer : happyUsers feel frustration when Answer : an application doesnot work properly or crashes | user is expectations are not metWhich is not command-line interface operating system? Answer : windows 98interface combines different media (graphics, text, video, sound, animation..) Answer : multimedia The WIMP interface comprises: Answer : windows -icons - menus - poiting deviceWhich is not a type of interface ,developed in 1990s? Tangible interfaces Answer : tangible interfacesWhen were command interfaces developed ? 1980 Answer : 1980Shareable interfaces are designed for more than one person to use Answer : shareable How many key issues that require attention for a data gathering session to be successful? Answer : 4 issues: setting goals, the relationship with participants, triangulation, pilot studiesInterview technique is good for exploring issues. Answer : exploring issues.Which is the best approach for data recording? Video capturing Answer : video capturingSelect correct statements: Answer : data is a collection of facts from which conclusions may be draw | information is the result of analyzing and interpreting the dataWho were developed grounded theory? Glaser and Strauss Answer : glaser and straussQualitative data is data that is difficult to measure, count or express in numerical terms. Answer : TRUEQuantitative data is data that in the form of numbers or can easily be translated into numbers. Answer : TRUEWhich is not a type of qualitative analysis? statistical analysis Answer : statistical analysisActivity theory is a product of Soviet psychology that explain human behavior in terms of out practical activity in the world. Answer : human behaviorUser-centered approach is based on: Early focus on users and tasks, Empirical measurement, Iterative design. Answer : early focus on users and tasks, empirical measurement, iterative design.Which is the first model generally known in software engineering and forms the basic of many lifecycles in use today? Waterfall lifecycle model Answer : waterfall lifecycle modelkind of data analysis that uses numerical methods to ascertain the magnitude, amount or size of something: Answer : quantitative analysis Which design principle is about sending back information about what action has been done and what has been accomplished, allowing the person to continue with the activity? Answer : feedbackWhich interface uses a type of sensor-based interaction, where physical objects, e.g bricks, balls.. are coupled with digital representations? Answer : tangible interface What make an virtual agent believable? Answer : 1. appearance | 2. behaviourwho have responsibility in the design of all the interactive aspect of a product? Answer : interaction designersWhich design concept of constraining refers to determining ways of restricting the kinds of user interaction that can take place at a given moment? Answer : constraintsWhat matters should be considered when designing usable interactive products? Answer : who is going to be using them. | how they are going to be used. | where they are going to be used | we can design for a user experienceHow do you optimize the users interactions to support and extend the users activities effective, useful and usable ways? Answer : using intuition and hope for the best. | understanding of the usersWhich kind of interaction can support simple voice recognition? Answer : conversingWhich mode of interaction involves users moving through virtual or physical environments? Answer : exploringHow many fundamental types of interaction? Answer : 4What is NOT benefit of using interface metaphors? Answer : forces users to only understand the system in terms of the metaphorWhat are main components of conceptual model? Answer : the major metaphors and analogies | the concepts | the relationships between concepts and mappingAfter understanding of the problem space, the next step in design process is Answer : develop a conceptual modelWhich type of interaction describes how users carry out their tasks by telling the system what to do? Answer : instructingAccording to Norman s theory of action, how many stages in an activity when users interactive with interface? Answer : 7What is NOT design implication for attention? Answer : clutter the interface with more information.Which is design implication for Perception? Answer : representations of information need to be designed to be perceptible and recognizablethe use of conversational mechanisms to facilitate the flow Answer : conversational the use of awareness mechanisms to find out Answer : awareness conversation are supported in real-time through voice or typing Answer : synchronous computer-mediated communication group calendars, electronic schedulers, project management tools have been developed to support Answer : coordinationCoordination mechanisms we can Answer : verbal and non-verbal communication | schedules, rules, and conventions | shared external representationsthe use of coordination mechanisms to allow people to work Answer : coordination a camera system, which can regularly-updated video images of people in their office, is a technology to Answer : support awarenessWhich isnot a recommendation for designing good error messages? Answer : using terms like fatal, error, invalid, bad and illegalWhat make an virtual agent believable? Answer : appearance, behaviorSelect the useful and friendly error messages: Answer : syntax error - there is a problem with your command. please check it!What kind of model do the extreme Programming, Crystal, Scrum belong to? Agile programming Answer : agile programmingAccording to Eason, how many categories of users are divided to? What are they? Answer : 3 categories: primary secondary and tertiaryUnderstanding as much as possible about the users, their work and the context of that work. : indentify needs Answer : indentify needsWhat does a scenario describe? human activities or tasks in a story that allows Answer : human activities or tasks in a story that allows Which is NOT a guideline when gathering data for requirements? Involve only one representative from each stakeholder group Answer : involve only one representative from each stakeholder groupHow many kinds of requirement are identified in software engineering? What are they? 2 kinds: functional and non-functional Answer : 2 kinds: functional and non-functionalScenarios, use cases, essential use cases are three of more common method for task description Answer : task descriptionWhy do we use prototype? Answer : stakeholders can see, hold, interact with a prototype | team members can communicate effectively.Which are the guiding principles of conceptual design? Discuss ideas with other stakeholders as much as possible. Answer : discuss ideas with other stakeholders as much as possible.Which are disadvantages of low-fidelity prototype? Answer : poor detailed specification | limited error checkingWhat are advantages of high-fidelity prototype? Answer : complete functionality, | fully interactiveIn case of identifying new opportunities of new technology, which approach should be used? Field studies Answer : field studiesWhich approaches can use observing users method to get data for evaluation? Answer : field studies | usability testingAsking experts method is mainly applied in analytical evaluation approach Answer : approachAnnotating: involves modifying external representations, such as crossing off or underlining item Answer : cognitive tracing involves externally manipulating item into different orders or structuresSocial mechanisms 1: Answer : the use of conversational mechanisms to facilitate the flow of talk and help overcome conversational breakdownsSocial mechanisms 2 Answer : the use of coordination mechanisms to allow people to work and interact togetherSocial mechanisms 3: Answer : the use of awareness mechanisms to find out what is happening, what others are doing, and, conversely, to let others know what is happeningCoordination mechanisms Answer : verbal and nonverbal communication \ schedules, rules, and conventions \ shared external representationsAffective aspect Answer : generation of an emotional responseFor key issues Answer : setting goals \ the relationship with participants \ triangulation \ pilot studiesData recording Answer : note plus still camera \ audios plus still camera \ videoInterview Answer : structure interview \ unstructured interview \ semi-structured interviewSteps for an interview Answer : introduction \ warm-up \ main \ cool-off \ closingQuestionnaire Answer : think about the ordering of questions \ consider whether you need different version of the questionnaire \ provide clear instructions \ a balance must be struckObservation Answer : direct observation in the field \ direct observation in controlled environmentsSimple qualitative analysis: Answer : identifying recurring patterns or themes \ categorizing data \ looking for critical incidentsUser-centered approach Answer : early focus on users and tasks \ empirical measurement \ iterative designBasic activities of interaction designs: Identifying needs and establishing requirements for user experience Answer : developing alternative designs that meet those requirements \ building interactive versions of the designs \ evaluating what is being built throughout the process and the user experience it offersPractical issues Answer : who are the users? what do we mean by needs? how do you generate alternative designs? how do you choose among alternativeLife cycle Answer : waterfall \ spiral \ rapid(rad) \ agileContextual inquiry Answer : a structured approach to the collection and interpretation of data from fieldwork with .Approaches Answer : usability testing \ field studies \ analytical evaluation \ combining approaches \ opportunistic evaluationInteraction Design is wider than HCI Answer : TRUEWhich is the first step in planning an evaluation? Determine the goals Answer : determine the goalsHow many items are there in DECIDE framework? Answer : 6Which are practical issues when doing evaluation? Users issues, Schedule and budget constraints, Facilities and equipment Answer : users issues, schedule and budget constraints, facilities and equipmentValidity is concerned with whether the evaluation method measures what it is intended to measure. Answer : validity The reliability of a method is how well it produces the same results on separate occasions under the same circumstances. Answer : reliability Which kind of data is mainly collected in usability testing? Quantitative data Answer : quantitative dataWhich is the main difference between usability testing and field study? Answer : field study focus on how users interact with products in their everyday. | usability testing is conducted in controlled environmentsWhat is the main method using in usability testing approach? Finding, measuring, testingAnswer : finding, measuring, testingHow long does the field study approach take? the time can be short or long depend on the evaluators. Answer : the time can be short or long depend on the evaluators.Where is the usability testing conducted? controlled environment Answer : controlled environmentInteraction design: Taking into account what people are good and bad at | Considering what might help people with the way they currently do things Answer : thinking through what might provide quality user experiences | listening to what people want and getting them involved in the design | using tried and tested user-based techniques during the design processData gathering guidelines for requirements Answer : focus on identifying the stakeholders \ involve all the stakeholder groups \ involving only one representative from each stakeholder group is not enough \ support the data gathering sessions with suitable props Principles of Conceptual design:Keep an open mind but never forget the users and their context Answer : discuss ideas with other stakeholders as much as possible \ use low-fidelity prototyping to get rapid feedback \ iterate, iterate, and iterateDecide Answer : determine the goals \ explore the questions \ choose the evaluation approach and methods \ identify the practical issues \ decide how to deal with the ethical issues \ evaluate, analyze, interpret, and present the dataInteraction design is a process for designing interactive to support the way people communicate and interact in their everyday and working lives. Answer : products A camera system which can regularly-updated video images of people in their office, is a technology to support Answer : awareness Body language is verbal communication. Answer : TRUEPeripheral awareness is a specific kind of awareness Answer : true When a group of people act or interact together they need to coordinate themselves. Answer : TRUEWhat make a virtual agent believable? All of the others. Answer : all of the others. Emoticons, sounds, icons ... have been used at the interface to: Answer : 1. convey emotional states 2. elicit certain kinds of emotional response What does GUI stand for? Graphic User Interface Answer : graphic user interfaceWhen was command interfaces developed? Answer : 1980s Website is not designed for blind users Answer : false Tangible interfaces provide a large interactional space that can support flexible group working. False Answer : false Augmented reality interfaces has mostly been experimented with in medicine. True Answer : true How many key issues those require attention for a data gathering session to be successful? Answer : 4 issues: setting goals, the relationship with participants, triangulation, pilot studies bservation is a useful data gathering technique at later stage of product process. False Answer : false Interaction logging of user operations on software is a type of indirect observation. True Answer : true 4 basic activities: Identify in needs and establishing requirements for user experience | Developing alternative designs that meet those requirement Answer : building interactive versions of the designs so that they can be communicated and assessed | evaluating what is being built throughout the process and the user experience it offersUsability goals: Effective to use | Efficient to use | Safe to use Answer : | having good utility | easy to learn | easy to remember how to useConceptual model: Answer : the major metaphors and analogies | the concept | the relationships between concept | the mappingInteraction type: Answer : instructing \ conversing \ manipulating \ exploringUnderstanding user Answer : cognition \ attention \ perception and recognition \ memory \ learning \ reading, speaking, and listening \ problem-solving, planning, reasoning, decision-makingSelect correct order of activities in process of interaction design Answer : 2. identifying needs and establishing requirements for the user experience. 1. developing alternative designs that meet uses requirements. 3. building interactive versions of the designs. 4. evaluating what is being built We can Marks: 1 Answer : design for a user experience answer HCI is stand for Answer : human computer interaction Design principles are used by interaction designers to aid their thinking when designing for the user experienceAnswer : true According to Ladle, the most important thing to design is the users conceptual model. Answer : true A conceptual model is a detail description of a product. Answer : false Cognition is what goes on in our head when we carry out our everyday activities. Answer : true Cognition involves several processes including attention, memory, perception and learning. Answer : true The use of mechanisms to facilitate the flow of talk and help overcome conversational breakdowns Answer : conversational The use of mechanisms to find out what is happening, what others are doing, to let others know what is happening? Answer : awareness Conversation is supported in real-time through voice or typing. What kind of conversation is that? Answer : synchronous computer-mediated communication Group calendars, electronic schedulers, project management tools have been developed to support Answer : none of the others In coordination mechanism, we use: All of the others Answer : all of the others The use of mechanisms to allow people to work and interact together. Answer : coordination A bee flying across the screen indicating that the computer is doing something, such as checking files. Whats type of this way for conveying the status of system? Answer : animations Positive emotions are the result of good designs. Answer : true User frustrations is often a result of good design. Answer : false People are often comfortable when visiting a website that is overloaded with text and graphics, making it difficult to find the information desired and slow to access. Answer : false The WIMP interface comprises: Windows - Icons - Menus - Pointing device Answer : windows - icons - menus - pointing device Which is not a type of interface, developed in 1990s? Answer : tangible interfaces answer According to Robson (2002), select the correct order of these steps for an interview Answer : 1. introduction 4. warm-up session where easy, not-threatening...2. main session in which the questions are ...3. cool-off period consisting of a few easy questions. 5. closing session. Question for an interview must be closed. It means questions require a list of possible answers. False Answer : false A set of data have values below (2, 3, 4, 5, 7, 7, 14) Calculate median, mode and mean of this set. Answer : median = 5, mode = 7, mean = 6 Activity theories is a product of Soviet psychology that explains terms of out practical activity in the world.Answer : human behavior Raw interview data is usually in the form of audio recordings and interviewer notes True Answer : TRUEWe usually analyze all of data which collected in data gathering sessions. False Answer : false We must use software tools for analyzing large data sets. False Answer : false User-centered approach is based on All of the others Answer : all of the others What kind of model does the extern Programming, Crystal, Scrum belong to? Agile programming Answer : agile programming Select correct order of activities in Interaction Design: Answer : 1 identifying needs and requirements 3. developing alternative designs 2. building interaction versions of design 4. evaluating designs Developing alternative designs can be broken up into two sub-activities: conceptual design and logical design. False Answer : false The Star lifecycle model has not been used widely and successfully for large projects in industry. True Answer : true What is advantage of high-fidelity prototype? Complete functionality | Fully interactive Answer : complete functionality | fully interactive Storyboard is one of high-fidelity prototyping method that is often used in conjunction with scenarios. False Answer : FALSEA prototype is a limited representation of a design that allows users to interact with it and to explore its suitability. True Answer : TRUEPowerPoint is often used for prototyping because it balances the provisionally of Marks: paper with the polished appearance of software prototypes. Answer : true In case of nil not defying new opportune of new technology, which approach should be used? Field studies Answer : field studies When to evaluation the design? All of the others Answer : all of the others Which are the evaluation approaches? All of the others Answer : all of the others Asking experts method is mainly appalled in approach Analytical evaluation Answer : analytical evaluation Evaluation approaches are mutual exclusive, they can not be combined in same project. FALSE Answer : FALSEIn analytical, there are two categories of evaluation methods: Inspections and theoretically based models. True Answer : true Evaluation is needed to check that users can use the product and that they like it. True Answer : true How many Items is there In DECIDE framework? 6 Answer : 6Is concerned with where the evaluate on ore erasures what It Is mar" Intended to measure. Validity Answer : validityThe of a method is how well It produces the same results on separate occasions under the same circumstances. Answer : reliabilityDesigning useful and attract vet regimes skill and creativity. True Answer : true Collected data about people must have her privacy Information: name, age, gender.... Because this Information will be disclosed in written reports. Answer : FALSEIn evaluation framework, time and budget constraints Is not important. We always have enough time and money to complete all tasks. Answer : FALSEWhat is the main aim of user test method using in usability testing approach? All of the others Answer : all of the others Bad designs Elevator controls and labels on the bottom row all look the same, so it is easy to push a label by mistake instead of a control button Answer : elevator controls and labels on the bottom row all look the same, so it is easy to push a label by mistake instead of a control buttonAcademic disciplines contributing to ID: Answer : C psychologyC social sciencesC computing sciencesC engineeringC ergonomicsC informatics Design practices contributing to ID: Answer : C graphic designC product designC artist-designC industrial designC film industryInterdisciplinary fields that do interaction design: Answer : C hciC human factorsC cognitive engineeringC cognitive ergonomicsC computer supported co-operative work C information systemsNielsen Norman Group Answer : : help companies enter the age of the consumer, designing human-centered products and servicesIn order to design something to support people; we must know who out target users are and what kind of support an interactive product could usefully provide. Answer : true Understanding as much as possible about the users, their work and the context of that work, so the system under development can support them in achieving their goals; this we call Answer : identify needs Essential use cases do not have actors and replaced by user roles True Answer : true The term scenario cannot be used in context of use cases. Because they are two different methods for task description. False Answer : false To develop a use case, first identify the actors and then identify their goal in using system. Answer : true What is a pattern? Pattern is a solution to a problem in a context. Answer : pattern is a solution to a problem in a context. Cooper Answer : : from research and product to goal-related designSwim: provides a wide range of design services, in each case targeted to address the product development needs at hand Answer : provides a wide range of design services, in each case targeted to address the product development needs at handIDEO: creates products, services and environments for companies pioneering new ways to provide value to their customers Answer : creates products, services and environments for companies pioneering new ways to provide value to their customersinteraction designers - people involved in the design of all the interactive aspects of a product Answer : interaction designersusability engineers - people who focus on evaluating products, using usability methods and principles Answer : usability engineersweb designers - people who develop and create the visual design of websites, such as layouts Answer : web designersinformation architects - people who come up with ideas of how to plan and structure interactive products Answer : information architectsuser experience designers (UX) - people who do all the above but who may also carry out field studies to inform the design of products Answer : user experience designers work on conversation analysis describe three basic rules: Rule 1: the current speaker chooses the next speaker by asking an opinion, question, or request Answer : rule 2: another person decides to start speaking rule 3: the current speaker continues talkingWhich one of these is an appropriate measure to reduce the risk of RSI? Answer : taking regular breaks.The energy wasted by computers can be up to 10 % of an organisations energy bill. It can be reduced by having stand-by settings. Answer : TRUEWhich one of these statements abount HCI design is correct? Answer : bright yellow is particularly attention catching because the eye is sensitive to read and green frequencies.Which one of these is a good reason to include sounds in an HCI? Answer : users react more quickly to sounds than to visual signals.Which one of these statements about long and short term memories is correct? Answer : long term memory has a slower access time compared to short term memory. material is committed to long term memory by repetition.Competence in the use of computers is gained by practice. Answer : TRUEA computer expert produces an in-house solution with an HCI which is very efficient in computer resources, based on command-lines. Which one of the following is most likely to be the result when the system is implemented? Answer : most staff will feel demoralised and will not want to use the system.Graphical User Interfaces are a problem in modern computers and make them run very slowly. Answer : FALSEWhich are the main evaluation approaches? Answer : all of the others - a. field studies b. usability testing c. analytical evaluationSelect the quantitative data: Answer : [2]:[1]number of software packages in project[2]the number of years experience the interviewees have____is designing interactive products to support the way people communicate and iteract in their everyday and working lives. Answer : interaction designWhen does the system make negative emotional responses from user? Answer : [3-all]:[1]when an application doesnt work properly.[2]when a system doesnt do what the user want to do[3]when a users expectations are not met____ is strategy that entails using more than one data gathering technique to tackle a goal or using more than one data analysis approach on the same set of data. Answer : triangulation____is data that is difficult to measure, count or express in numerical terms in a sensible fashion. Answer : qualitative dataThe use of to facilitate the flow of talk and help overcome conversational breakdowns. Answer : conversational mechanismsEcological validity concerns how the environment in which an evaluation is conducted influences or even distorts the results. Answer : ecological validityA_______ is high-level description of how a system is organized and operates. Answer : conceptual modelSelect data gathering technique that is not often used in requirements activity: Answer : conceptual modelSelect data gathering technique that is not often used in requirements activity: Answer : indirect observationWhich type of external cognition is used in case of using pen and paper to solve a math problem? Answer : computational offloadingSelect the last step in Interaction Design Answer : evaluating designsWhere is the usability testing conducted? Answer : controlled environment [3-all]:[1]intemet[2]laboratory[3]natural environmentsIn analytical evaluation, two categories of evaluation methods are considered:_________and_________. Answer : [2]:[1]heuristic evaluation [2]walkthroughsWhy do the users have negative emotions with system? Answer : [3-all]:[1]an application does not work propertyor crashes [2]a users expectations are not met [3]a system does not provide sufficient information to let the user know what to doCognitive walkthroughs involve simulating a users problem-solving process at each step in the human-computer dialog, checking to see if the user s goals and memory for actions can be assumed to lead to the next action. Answer : cognitive walkthroughsLow-fidelity prototype is one that does not look very much like the final product. It usually uses materials that are very different from the intended final version. Answer : low-fidelity prototypeWhat is "proxy-user"? Answer : people who role-played as users when eliciting requirementsWhich is not usability goals? user experience Answer : user experienceWhich is not a stage in heuristic evaluation? Improvement stage Answer : improvement stageCan be read at any place and any time is a benefit of_______communication. Asynchronous Answer : asynchronousThe best way to ensure that development continues to take users activities into account is to involve _______ throughout development. real users Answer : real usersEnvironmental requirements refer to the circumstances in which the interactive product will be expected to operate. Environmental requirements Answer : environmental requirementsWhich design principle refers to designing interfaces to have similar operations and use similar elements for archieving similar tasks? Consistency Answer : consistencySelect the practical issues in DECIDE framework [2]:[1]How to involve appropriate users[2]Schedule and budget constraints Answer : [2]:[1]how to involve appropriate users[2]schedule and budget constraintsIn evaluation, participants haven not the right to: public the information of evaluation to outside Answer : public the information of evaluation to outsideFitts law predicts the time it takes to reach a target using pointing device. Fitts law Answer : fitts lawWhen was the phrase "natural computing" coined by Stephen Pinker? answer:1997 Answer : 1997All of the following are principles of Natural Computing except? Understanding human learning Answer : understanding human learningWhich of the following statements are true? answer:The cogonitive walkthrough is conducted by members of the design team. Answer : the cogonitive walkthrough is conducted by members of the design team.Select incorrect guideline of data gathering for requirements: Answer : use a combination of data gathering techniquesWhat is the central activity in Star lifecycle model? Answer : evaluationFormative evaluation usually occurs after the product has been completed. FalseAnswer : FALSESummative evaluation usually occurs after the product has been completed. Answer : TRUEThink-aloud protocols produce only quantitative data. FALSE Answer : FALSEWhich of the following statements about Prototype is not true? The best prototype is a high fidelity prototype Answer : the best prototype is a high fidelity prototypeIn vertical prototyping only a small subset of the systems functionality is tested. TRUE Answer : TRUEPrototypes elicit information about the general "look and feel" of a system TRUE Answer : TRUELimited functionality prototyping supports formative evaluation. TRUE Answer : TRUEThe ticket machine is badly designed because Answer : the designers have not designed the ticket machine for normal members of the public;the designers designed the ticket machine for themselvesWhich is not a type of prototype? Answer : Half prototypeWhich of the following statements belong to Visibility of system status rule developed by Nielsen? Answer : The system should always keep users informed about what is going on, through appropriate feedback within reasonable time.Match between system and the real world Answer : The system should speak the users language, with words, phrases and concepts familiar to the user, rather than system-oriented terms. Follow real-world conventions, making information appear in a natural and logical order.User control and freedom Answer : Users often choose system functions by mistake and will need a clearly marked "emergency exit" to leave the unwanted state without having to go through an extended dialogue. Support undo and redo. Consistency and standards Answer : Users should not have to wonder whether different words, situations, or actions mean the same thing. Follow platform conventions.Error prevention Answer : Even better than good error messages is a careful design which prevents a problem from occurring in the first place. Either eliminate error-prone conditions or check for them and present users with a confirmation option before they commit to the action.Recognition rather than recall Answer : Minimize the user is memory load by making objects, actions, and options visible. The user should not have to remember information from one part of the dialogue to another. Instructions for use of the system should be visible or easily retrievable whenever appropriate.Flexibility and efficiency of use Answer : Accelerators -- unseen by the novice user -- may often speed up the interaction for the expert user such that the system can cater to both inexperienced and experienced users. Allow users to tailor frequent actions.Aesthetic and minimalist design Answer : Dialogues should not contain information which is irrelevant or rarely needed. Every extra unit of information in a dialogue competes with the relevant units of information and diminishes their relative visibility.Help users recognize, diagnose, and recover from errors Answer : Error messages should be expressed in plain language (no codes), precisely indicate the problem, and constructively suggest a solution.Which of the following statements is not true? Answer : An accessible system design ensures that system funrtions can be accessed by users with disabilities or in extreme working circumstancesRequirement gathering describes Answer : All of the others(What the proposed system should do,How system should do it,What system should look like)Three main data gathering methods Answer : interviews, questionnaires, observationFour key issues of data gathering Answer : goals, triangulation, participant relationship, pilotWhich of the following statements are true? Answer : All of the others(One of the reasons...,Information processing...,Information processing...)Help and documentation Answer : Even though it is better if the system can be used without documentation, it may be necessary to provide help and documentation. Any such information should be easy to search, focused on the user is task, list concrete steps to be carried out, and not be too large.What does HTA involve? Answer : Identify the goals that users want to achieve,Repeat the decomposition until you reach the level of actions,Break down (decamposing) goals into tasks, further decampDsing into sub-tasks.Which of the following does not belong to the goals of HCI? Answer : It is goal is reduce development costIf technology is hidden, users do not have to understand how a system works in order to understand what it does Answer : TRUEWhich of the following statements about working memory is not true? Answer : Short-term memory has a decay time of 10-20 minutesQuestion: Select correct order of activities in process of interaction design:Answer: Identifying -> Developing -> Building -> EvaluatingQuestion: We can?Answer: Design for a user experienceQuestion: Which design concept of constraining refers to determining ways of restricking interactionAnswer: ConstraintsQuestion: Who have reponsibility in the design of all the interactive aspects of a productAnswer: Interactive designersQuestion: How do you optimze the user's interaction to support and extend the user's activities in effective , useful and usable ways?Answer: Using intuition and hope for the best, Understanding of the usersof the usersQuestion: Select correct answer:Answer: Interaction Design is wider than HCIQuestion: Interation design is a process for desining interactive___Answer: productsQuestion: What matters should be considered when designing usable inter