GROUPAMERICALATIN

A N N F O X | 6 3 2 S . F E D E R A L H W Y | F O R T L A U D E R D A L E , F L 3 3 3 0 1 A F O X @ W O R K S C A P E S . C O M | T 9 5 4 . 4 6 7 . 2 6 8 6 | F 9 5 4 . 4 6 7 . 8 3 4 9

With the many participants involved in the typical facility project

(developers, architects, designers, movers, vendors, technology

partners, etc.), we knew that someone needed to bring a little clarity to a very

complex process. And recognizing our industry’s vernacular is unique and often

confusing, we wanted to provide our clients with a tool that we hope will create

a climate of understanding and high expectation.

ELIZABETH DVORAKCEO | President

creating betterwork environments

LOCAL EXECUTIVES

ANN FOXSENIOR CORPORATE ACCOUNTS• Client & Designer Primary Contact• Coordinates Internal Project Team• Interprets project guidelines and intent• 25 years experience

CINDY LOISEAUMANAGER of PROJECT COORDINATION• Project and vendor coordinator• Installation coordination• Punch list coordination• 10 years experience

ANNA LEITE DIRECTOR OF TECHNICAL RESOURCES• Contact for designers and architects• Implements project guidelines and intent• Specificationoffurniture&layouts• 12 years experience

PAULA VILLARROEL TECHNICALRESOURCES&PROJECTCOORDINATOR• Contact for designers and architects• Implements project guidelines and intent• Specificationoffurniture&layouts

SUE PERDOMOSENIOR PROJECT MANAGEMENT• Specificationandfieldverification• Coordinates Installation Team• 22 years experience

teamprofileCORPORATE EXECUTIVES

ELIZABETH DVORAKCEO• Executive Leadership• 16 years experience

RICHARD DVORAKVICE PRESIDENT• Executive Leadership• Oversees and directs all aspects of Workscapes

operations• 10 years experience

TOM DAVISGENERAL SALES MANAGER• Oversees sales outreach• 25 years experience

team biosANN FOX • SENIOR CORPORATE ACCOUNTSDIRECT: 954.736.1162E-MAIL: AFOX@WORKSCAPES.COM

Ann Fox currently serves as a Senior Account Executive for Workscapes South. She has a background in interior design and contract furniture sales in the South Florida Market. Ann’s career started as an Interior Designer for Powers Design Studio in Ft. Lauderdale where she was Assistant Director for the Studio. Since then she has worked asanAccountExecutiveinthecontractfurnitureindustryinSouthFloridaforovertwenty-five(25)yearsandhasbeen with Workscapes for the past eleven (11) years. Ann has established furniture standards, generated and confirmedaccuracyof furniture specificationsdocuments,metbudgeting requirements formajorcorporateaccounts includingGreenbergTraurig,LogsLawFirmNationwide,Holland&Knight,RelatedGroupMotorolaPaging Headquarters and Bank Atlantic Headquarters.

CINDY LOISEAU •MANAGER OF PROJECT COORDINATIONDIRECT: 954.736.1147E-MAIL: CLOISEAU@WORKSCAPES.COM

CindyhasbeenamemberoftheWorkscapesfamilyforeight(8)years,andhasoverfifteen(15)yearsexperiencein the Contract Furniture Industry. Cindy graduated from the Wentworth Institute of Technology in Boston with a Bachelor of Science in Interior Design in 1989 and has held positions in Corporate Facilities Planning with Prudential Insurance Company, and as Director of Design for a Knoll Dealer in Massachusetts. In the role of Manager of Project Coordination, Cindy works closely with the internal team to compile all necessary information for the project and produce a clean proposal and order. As well, she provides a point of contact for daily client support ineveryaspectoftheprojectincludingprojecttracking,additionalquotes,orderinquiries&serviceorders.

ANNALEITE•DIRECTOROFTECHNICALRESOURCESDIRECT: 954.736.1148E-MAIL: ALEITE@WORKSCAPES.COM

Anna has been a member of the Workscapes family for over six (6) years, and has over twelve (12) years of design experience. In the role of Director of Technical Resources, Anna is responsible for overseeing the in-house technical resources department in our Fort Lauderdale office. Anna’s responsibilities include productspecification,reconfigurations,inventory,standardsmanuals,presentationsandas-builtdocuments.AnnahasworkedwithmanyhighprofileclientslikeArchitectonica,Citibank,BankofAmerica,Totalbank,ScrippsFlorida,Jackson Memorial Hospital, Florida International University and GL Homes. Anna graduated from the Art Institute of Fort Lauderdale with a Bachelor of Science in Interior Design.

team biosPAULAVILLARROEL•TECHNICALRESOURCES&PROJECTCOORDINATORDIRECT: 305.400.8101 E-MAIL: PVILLARROEL@WORKSCAPES.COM

Paula Villarroel joined Workscapes, Inc., as a Technical Resource and Project Coordinator. She graduated from FIU with a Bachelors in Interior Design and Minor of Hospitality. Puala assists in the design and management of projects.

SUE PERDOMO • SENIOR PROJECT MANAGERDIRECT: 954.736.1120E-MAIL: SPERDOMO@WORKSCAPES.COM

Sue Perdomo is a twenty (22) year veteran of the South Florida Commercial Furniture Industry. She has extensive experience in all aspects of Furniture Operation; Sue is highly experienced in administration, scheduling, installation and Project Management. As a Workscapes Project Manager, Sue is responsible for the successful completion of large scale projects. Herresponsibilitiesinclude:Specificationverification,CriticalDimensions,SiteInspections,InstallationCoordinationwithclientandothertrades,DeliveryandInstallation,Scheduling,InstallationOversight,Punchlistwalkthrough&Client Sign-Off.

corporate biosELIZABETH DVORAK • CEODIRECT: 407.470.1480 E-MAIL: EDVORAK@WORKSCAPES.COM

Elizabeth Dvorak is the Owner and CEO of Workscapes, Inc. She and her husband founded the company in 1998 and have been in the industry over twenty-one (21) years. Elizabeth’s “Family First” philosophy is an integral part oftheWorkscapesenvironment.Inaddition,theycontinuetofocusonbuildingstrong,mutuallybeneficialclientrelationships, offering a variety of products, and actively engaging in the community. Elizabeth has worked with prestigious clients such as Darden, CNL, HD Supply, NASCAR, and SunTrust Bank. Elizabeth received the Women Who Mean Business Award in 2005 and was named the Orlando Business Journal’s Business Woman of the Year and Business Owner of the year for 2006. Every year since 2002, Workscapes has been consistently ranked by the Orlando Business Journal among the Top 10 Women Owned Businesses in Central Florida and in 2005 was ranked the #1 Woman Owned Business in Central Florida. Workscapes is listed on the Orlando Business Journal’s Golden 100 List and was named Associate Member of the Year by the National AssociationofIndustrialandOfficeProperties(NAIOP).

RICHARD DVORAK • VICE PRESIDENTDIRECT: 407.470.1380E-MAIL: DDVORAK@WORKSCAPES.COM

Dick Dvorak currently serves as Vice President with Workscapes, Inc. and has been with the company for fourteen (14) years ago. As Vice President, Dick oversees all aspects of Workscapes’ operations. Dick is a graduate of Rollins College with a BA in Business Administration. On the board of the Winter Park Little League, Chamber board of Directors for Orlando, Trustee member of the Fort Lauderdale Chamber, and Rotarian and Paul Harris Fellow.

TOM DAVIS • GENERAL SALES MANAGERDIRECT: 407.470.1483E-MAIL: TDAVIS@WORKSCAPES.COM

Tom Davis serves as General Sales Manager with Workscapes, Inc. and is responsible for Sales Outreach. Tom is a graduate of the Ohio State University. With an architectural background and a B.S. in industrial design. A 25 year veteranoftheofficefurnitureindustry,Tomhasexperienceinallfacetsofdealerdistribution.

PROJECT COORDINATION PHASE IThe Workscapes team will work closely with our clients to meet desired goals. We believe in partnering with our clients. To do so, effectively, we rely on open communication between all partners.

PROGRAMMING:• Review project criteria• Establish preliminary budgets• Establish schedules and timelines• Conduct on-site interviews• Conduct task and adjacency studies• Inventoryexistingfurniture&equipment• Verify site conditions

SPACEPLANNING&SPECIFICATION:• Develop typical layouts• Submit preliminary plans to owner• Analyze product needs• Generatefurniturespecifications• Generatefloorplans• Selectfabrics&finishes• Submitfloorplansandproductsolutions• Completefloorplanrevisions• Generate bill of materials

ORDER DEVELOPMENT:• Complete product selection• Obtainfloorplanapproval-“sign-offs”• Generatefinalbillofmaterials• Submit proposal to owner• Review purchase options

project coordination

PROJECT COORDINATION PHASE II

ORDER ENTRY/MANUFACTURING/SHIPPING:• Receive client sign-off/purchase order• Verify order• Place order with factory• Receive/review factory acknowledgments• Communicate change orders to factory• Monitor manufacturing status reports

PRE-INSTALLATION:• Verifysiteconditions&fieldmeasurements• Generate installation documents• Monitor building progress/status• Coordinate building access, dock/elevator access• Review security measures• Determine staging area• Finalize labor requirements• Coordinate installation schedule with all trades

INSTALLATION:• Track product from factory to job site• Manage product delivery• File freight damage/short shipments claims• Coordinate installation phasing with other trades• Install panels• Install components• Completefinalinstallationdetailandcleaning• Identify punch list items• Owner review and sign-off

project coordination

PROJECT COORDINATION PHASE III

POST-INSTALLATION:• Submit as-installed drawings • ProvideProjectSpecificationManualincludingfinish,fabrics,maintenanceinstructionswarrantyandcontact

directory for future needs

WORKSCAPES:• Support client with future needs in a timely, effective manner• Continue to educate on product enhancements, ergonomic information and workplace trends

VALUE ADDED TEAM INFORMATION:

WORKSCAPES CAPABILITIES:• Technical Resource Staff for building coordination and code compliance• Established coordination with architect, mechanical and electrical engineers• Project management services, proven coordination with product inspected at factory, shipping directly to

site for minimal handling • Showrooms in Miami, Ft. Lauderdale and Orlando allow for hands-on review of product by International Air

Transport Association and team• Showroom conference area available for project meetings off site • Workscapes warehouses located in Ft. Lauderdale and Orlando allow for receipt of non-truckload items as

needed INSTALLATION TEAM: • AllleadProjectManagersareWorkscapesemployeesandarecertified• ResumesofinstallersareonfileatWorkscapesCorporateHeadquartersinOrlando• Dedicated staff and resources to accomplish a successful and timely installation• Proven track record for projects with minimum punch list

project coordination

Pre-Planning an installation is a critical

activity which requires the project

manager to consider building security issues,

elevator use and availability, available

receiving and staging areas, man hours to

complete on-time, location of power and

data feeds, timing with other trades and

many other issues. All these factors must

be considered and are factored into our

installation cost. Whether shown as a line

item or hidden in the price of the furniture,

the installation cost is there somewhere.

Job Site Conditions are usually the

responsibility of your general contractor.

If the project falls behind schedule it is the

GC’s job to get things back on track. The

painters can’t come in before the dry wall

crews and the dry wall crews can’t begin

before the framing is complete, and so

on. Any delay on any phase of a project

pushes back all the work to be completed.

project management

Workscapes recognizes the need for quality installation services. That’s why we are proud to provide our

clientswithinstallationpersonnelthatareemployeescertifiedbyWorkscapes.Wecancontrolthequality

of the individual from attitude to knowledge and skill. From this foundation of quality personnel we add proven

processesthatguaranteeanexcellentfinishedinstallation.

Supervisor is the designated on-site leader for all furniture installation personnel. He is responsible for building

and laying out the furniture as graphically depicted on the installation drawing.

BuildasDrawnisatermusedtodescribethefinishedworkoftheinstallationcrew.Allpricequotationswere

based on the number of hours to build and layout the furniture as shown on the installation drawing.

Change Orders are required to do any work not in the original scope of the installation quotation. This

could be additional work not part of the original work order or a request to change the build as drawn

specificationtosomeothervariation.Generally,allchangestothescopeofworkarebillableatthetimeand

materials rate. Completion of change order work is based on crew availability and may require rescheduling.

Power and Data work is not completed by furniture installation personnel. This is due to code restrictions

and the need for certifiabledataconnections. It is thecustomer’s responsibility toorder thiswork from

independent contractors.

i n s t a l l a t i o n

M I A M I | F O R T L A U D E R D A L E | W E S T P A L M B E A C H | J A C K S O N V I L L E | O R L A N D O

F U R N I T U R E | A R C H I T E C T U R A L P R O D U C T S

W W W . W O R K S C A P E S . C O M