FLORA LIMITED (ISO 9001:2000 Certified Company)

COMPANY PROFILE

CONTINUATION SHEET

CONTINUATION SHEET

LOOKING BEYOND HORIZON

We are living in a challenging time. No matter where we live, the action of one

group of people affects the living of other. The West is striving very hard to

improve living standard through technological development. We in the East,

particularly in the underdeveloped countries, cannot afford to hopelessly remain

aloof from the technological developments taking place around us. If we do so the

gap between us will simply widen making us even poorer. For underdeveloped countries like Bangladesh, fortunately there is a silver lining

in the story. That is, instead of investing in the basic research, which is very costly

and time consuming, we can leapfrog and gainfully utilize the technology already

perfected. Yet another built-in advantage is the huge untapped human resources. Recognizing these two major advantages we in Flora Limited have dedicated

ourselves in upgrading the knowledge and skill of our people through adopting the

technology which has swept the modern day office through automation. The office

automation, telecommunication and use of computer have increased efficiency to

a degree unthinkable in the past. By making good use of these technological developments Flora Limited to-day

looks beyond horizon mainly through upgrading the knowledge and skill of vast

untapped human resources.

M. N. ISLAM

Chairman

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CORPORATE DIRECTORIES

Board of Directors

M. N. Islam, Chairman

Mustafa Shamsul Islam, Managing Director

Hussein Shaheed Feroz, Director

Hashmatara Islam, Director

Corporate Headquarter

FLORA LIMITED Adamjee Court Annex-2 (4th Floor) 119-120, Motijheel C/A Dhaka 1000, Bangladesh Telephone 880-2-716 2742-6 880-2-956 7846 (Hunting) Fax 880-2-955 0030 880-2-955 6950 E-mail florachq@floralimited.com msislam@floralimited.com Web www.floralimited.com

Bankers

• Citibank, N. A.

• Prime Bank Limited

• Dhaka Bank Limited

Chairman

Managing Director DirectorAdvisor

HR Executive

Dy/Asst. Manger

Finance/MR

Asst. Manager

Import

Purchase Officer

Vice President

Branch Managers

Manager Public

Relation

Manager/ Dy. Manager Network

Asst. Manager Network

Credit Controller

Manager Copier Service

Dy. Manager Copier Service

Service Engineers

Network Consultant

Pre Sales Engineer

System Engineer &

Support Team

Manager Telecom

OperationGM/Product

Manager

Logistic Officer

Marketing Executives

Support Co-ordinator

Manager Hardware

Managers Sales

Organogram of Flora Limited(Subject to change from time to time)

Dy. Manager Technical Support

System Engineers

Manger HRD

Manager Finance

Dy/Asstt. Manager

Sales

Sales Executives

Manager Finance &

Internal Auditor

Manager Finance & Company Secretary

Senior Vice President

GM Software

Graphics Designer

Programmer

Assistant Programmer

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BACKGROUND

FLORA LIMITED started its journey on 1st of April, 1972. It was incorporated as a

private limited company in August 1975 and took over the going concerns of Flora

Enterprise and Trinity Enterprise. INFRASTRUCTURE

At the moment we have a total of 54,916 sq ft of office space all over the

country, equipped with more than 250 Work Stations, with many High-end

cluster Servers with backup options. Among the other equipment, we have

high-end Network printers, scanners, Large Format printer, Digital Copier’s and

fax etc. All of our devices are interconnected with our Headquarters through

Broadband Fiber Optic Network. The Company has 17 branches spread all over the country. Out of 17

branches, all 11 branch in Dhaka city has ON LINE connectivity with fiber optic

backbone. All our office in Dhaka city are communicated through Video

conferencing and Data Networking. Very soon all our branches outside Dhaka

city are going to communicate through our own VSAT. The Company has a vast human resources - over 450 professional people are

working in our company, most of them are well qualified, trained and

experienced Engineers and certified by internationally reputed companies like

HP, CISCO and SYSTIMAX, 3M, MICROSOFT, CA, Epson, Canon, Roland,

Olympus, Nikon and APC.

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FRENCHISE The Company represents the following international Brands and holds franchise of those equipment: HEWLETT PACKARD Micro Computers, Servers, Notebook, iPac PC, Printers, Network Peripherals, HP 9000 Servers & Workstations.

EPSON Printers, Projector, Scanner, Digital Photo

Solution Product.

CANON Digital Plain Paper Copier, Facsimile Machines and Multifunction Printer and Canon ImageWare Solution.

MICROSOFT All range of Microsoft Product and Software.

COMPUTER ASSOCIATES Antivirus and Backup Software, Network Monitoring Security Software.

CREATIVE TECHNOLOGIES Multimedia Products like CD-ROM, DVD-ROM Drive, Sound Card, Speakers, Cameras, MP3 Player etc.

VERBATIM CD/DVD Media.

3M Structured Cabling Product for Network Solution. SYSTIMAX Structured Cabling Product for Network Solution. CISCO SYSTEMS Routers, Switches, Ethernet hubs, Telco Switch and Routers etc. APC UPS CENTRALION UPS

NIKON Professional Digital SLR Cameras and Accessories.

OLYMPUS Digital Cameras and Accessories

ROLAND Large Format Professional Graphics Printers, Cutters, Modling Machine, Desktop Engraver, 3-D Laser Scanners etc.

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QUALITY

POLICY

flora Limited dedicated itself in upgrading knowledge and skill of our

people. Keeping this in view, we are fully committed to improve the quality of

our services. Our quality policy runs as follows:

Flora Limited's mission is to achieve business excellence through quality

by understanding, accepting, meeting and exceeding customer expectations.

Flora Limited is committed to follow the Quality Management System to

ensure consistent quality of Computer, Copier, Fax, allied products and

accessories, Information, and Communication Technologies and networking

services to achieve customer satisfaction.

Flora Limited is also committed to follow all regulatory requirements

relating to its current business and ensures that current business development

and practices are in conformity with the norms and ethics guiding the

Computer / ICT business.

The management of Flora Limited commits itself to quality as the prime

consideration in all its business decisions. All employees of Flora Limited must

follow documented procedures to ensure compliance with ISO 9001:2000.

The pool of human resources of the company will be developed to their full

potential and harnessed through regular training and their participation in

seeking continuous improvement of work methods.

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BUSINESS ACTIVITY

• Sales

• Marketing

• Channel Management

• Service and Support of ICT and Office Automation Products

• Outsourcing Services

• Help Desk

• Imaging and Document Management

• Technology Solution Provider with Systems Integration

• Enterprise Solution

• Software Development

• Networking

• Telecommunication operations

• Assembling of Flora PC

OUR STRENGTH

h Long association with big ICT companies like HP, Epson, Canon, Microsoft

h Multiple products

h 33 years experience

h Strong willingness to support the customers.

h Customers' dependence and trust on us.

h Strong pool of qualified, trained and experienced human resources.

h Countrywide 17 Outlets to support our customer.

h Excellent CRM system to manage the customer.

CONTINUATION SHEET

SYSTEM FLORA LIMITED's computer systems are composed of hardware from well known manufacturers. We offer:

Complete Computer Systems

Computer Printers

Software services

Communication Equipment

Computer Networks

Consultancy on ICT sector

Flora Limited has sourced, supplied and maintained thousands of computers

and printers in Bangladesh including Government Institutions, Banks, Insurance

Companies, Garment Industries, Hospitals, Multinational Companies, Retail

Outlets, Small Business, Consultants, NGO's and Foreign Missions. Each system

is expertly configured by Flora Limited's engineers to ensure that our clients are

provided with the most efficient and cost effective system. In Personal Computer

Systems Flora Limited is the market leader in the country.

Flora Limited specializes in the integration of multi-vendors for all type of

industries. As a multi-vendor distributor Flora Limited provides its clients with

expertise in the revolutionary one-stop networking system. Flora Limited offers the

best networking in association with the world's major networking specialists:

MICROSOFT --- OS and domain specific applications

3 COM --- Networking Products

NOVELL --- Netware Operating System

HP-UNIX --- Operating System

LINUX --- Operating System

CISCO, LINKSYS --- Networking Products

SYSTIMAX --- Structured Cabling

3M --- Structured Cabling and Network Management Products

CA --- Antivirus, Backup and network Management Software

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SERVICE

FLORA LIMITED is a fully service oriented computer company providing installation,

training, hardware maintenance and software support. Right from the inception,

Flora Limited realizes that to gain a foothold in business efficient customer support is

an absolute prerequisite. The company gave first priority to excellent service to

customers. Flora Limited realizes that through effective service it can increase

sustainable growth. As a matter of fact, the reason behind Flora Limited's success

to-day is mainly due to its superb after-sales-services. Flora Limited will continue to

refine and improve its support facilities, incorporating the latest features and

technologies to ensure complete customer satisfaction. In order to attain this goal

the company always retains best customer support staff consisting of professionals

of high caliber. The Company’s support team is equipped with varieties of testing,

measuring, calibrating instruments and certifying equipment.

Automation and On-line Connectivity

All our Branches/Outlets are computerized. All the branches located in Dhaka city

including Company Head Quarter at Motijheel are On-Line since January 2005. We

are the first ICT Company in the country, who have gone On-Line in order to provide

prompt and efficient services to our valued customers. This On-Line connectivity

gives us an unique opportunity to know what is happening where at any time. With

this On-Line facility being available, customers who purchase equipment from one

branch are able to avail service from any other branch in the city of Dhaka.

After-Sale Service

FLORA LIMITED endeavors to provide instant after-sales-services at the customers'

premises. Service calls received during the day are invariably attended on the same

day, unless a call is received very late. Under normal circumstances no call is left

unattended beyond the next working day.

If the circumstances are such that the equipment cannot be repaired at the

customers’ premises, Flora Limited humbly requests the customer to send the

equipment to the company's service department. In such a case Flora Limited

makes it a point to repair the equipment in shortest possible time. If for any reason it

is anticipated that the equipment can not be repaired within a reasonable period,

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Flora Limited try to provide a temporary replacement to the customer in order to

minimize the customer's down time.

Round the Clock Support

Realizing the critical nature of function in the Banking and Telecommunication sectors

we have a dependable arrangement for service and support to those sectors round

the clock- 24 hours a day, 7 days a week, 365 days a year. To cater to this service,

we have, in our payroll, 122 Engineers. We have a plan to extend this 24-hour

service in phases to other sectors also depending on customer requirements.

Meeting customers' requirements and achieving their satisfaction is our motto.

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PROVERTY ALLEVIATION PROJECT

Bangladesh is one of the poorest countries in the world. In an attempt to help

people generate their income, Flora Limited organizes free Seminars and then

provides training on digital photography. There has been enthusiastic response

from all over the country. As of December ’05, we imparted training to 32

batches. Of them, about 700 people have already started Digital Photography

in their existing studios or opened new shops with necessary equipment

supplied by us. All the trainees who set up digital photography shop are

earning nearly Tk. 10,000.00 to Tk. 20,000.00 a month from the digital studios.

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Network Support Division

FLORA LIMITED has a strong Network Division with qualified, experienced

and certified engineers engaged in the following activities: A. Enterprise Systems Support Enterprise Server, Storage and Backup Media (Hardware)

• HP9000 Server, SAN, DAS, NAS and Backup media

• HP Alpha Server, SAN, DAS, NAS and Backup media Network / WAN (Hardware)

• High end Router, Hi end Switch, Security Device (Cisco

PIX Firewall) etc.

• Modem Software

• Operating System : HP-UX, Tru64UNIX, OpenVMS

• Monitoring & Performance Tuning : HPOV Performance Manager • Backup: HPOV Data Protector

• Database System : Oracle

B. Business Development

• Maintenance Contract Service, Helpdesk Support Service

• Assist Pre-Sales Team for designing Enterprise Systems Solution

C. Systems Support

Intel Server & Printer (Hardware)

• HP Proliant Server, HP NetServer and Storage

• LAN Printer Network / WAN (Hardware)

• LAN Card

• Router, Switch

• Modem

Software

• Operating System (Windows Server 2003, Windows 2000

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Server, Windows 2000 Professional, Windows NT 4.0

Server, Windows NT 4.0 Workstation, Linux, Novell, SCO

Unix, Windows XP Professional etc.)

• Standard Application (MS Office, Email System, Database

System etc.)

D. Network Infrastructure Implementation Infrastructure

• All types of LAN (Structured and Non Structured)

Infrastructure Cabling (Copper, Fiber)

• Wireless communication setup

• Rack/Cabinet setup

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SOFTWARE DEVELOPMENT

Flora Limited is also involved in software development. Initially we started

developing Banking Software and ERP. We supplied those softwares to different

banks, enterprises and hospitals.

We provide consultancy services for:

Website And E-commerce System

Flora Web: A complete web portal with highly customizable features (Product Management, Page management, Content management)

Flora PC: A highly customizable e-commerce system where customers can buy products online (With product management, Content management)

Web Based Application

Product Incentive Tender Management Product Requisition

Web Based ERP Solution

A full-fledged ERP solution containing :

General Ledger

Accounts Payable

Accounts Receivable

Retail Invoicing

Inventory Control

Billing System Payroll system Attendance Registry Customer Information System

Geographical Information System (GIS)

Party Ledger Maintenance

Equipment Maintenance

Stock Maintenance System

Attendance Maintenance System

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Windows Based Application:

Service Monitoring Systems

Purchase Order Tracking System

Sales Order Tracking System

Personnel Information System

Local Purchase Registration System

Quotation Tracking System Mobile Device Application

Sales Order and Quotation Tracking System using Pocket PC Application

Service Monitoring System using Pocket PC Application

Health Care:

PACS

Imaging /Storage/Networking Optimization.

Eye Hospital Management System

System Integration:

Customer Information System

Geographical Information System (GIS)

Party Ledger Maintenance

Equipment Maintenance

Stock Maintenance System

General Ledger Maintenance

Attendance Maintenance System

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BUSINESS PROCESS OUTSOURCING(BPO)

Data Entry:

Flora Limited is involved in data entry services for a long time for big customers

like Janata Bank, Agrani Bank, Krishi Bank involving 1500 branches located all

over Bangladesh. With the vast number of trained and experienced operators,

huge number of PCs and adequate infrastructure to embark into data entry

services for customers abroad is logical extension of business.

Data Conversion:

With the same resources Flora Limited can easily involve in Data conversion

services after necessary training.

Call Centre Service:

In some forms or other, Flora Limited has been involved in CALL CENTRE

operations for providing support to its over 138,000 customers. We know call

service operations involving North American customers is vastly different. Yet

with our infrastructure and committed human resources we can certainly

manage in CALL CENTRE business operations.

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COMUNICATION BUSINESS

Realising that computer and communications are converging together Flora

Limited is involved in communication business. We are involved in supplying

cell phone to different telecom service providers and retailing cell phones to

end-users through our 17 branches.

Network Overview:

Flora Limited provides cost-effective Local Area Networking as well as Wide

Area Networking in all of South Asia and South East Asia using top of the line

iDirecd Technology. With this technologys Flora Limited can offer enterprises

lightning fast, reliable, broadband IP connections – at data throughput speeds

meeting customers’ demand – no matter where the enterprise is located.

Enterprise Applications: In a single turnkey solution, enterprises get fast, reliable, cost-effective

broadband IP connections for LAN-to-LAN connectivity and/or direct point-to-

point links (iSCPC), no matter where they are located. Configurable Quality of

Service Levels are available to support a variety of applications including:

• Corporate intranets /extranets

• E-mail

• E-procurement

• Multicasting

• ERP, CRM, Data Warehousing

• VPN

• Large file transfer including image transfers

• Web research

• Distance learning

• Video conferencing

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EPILOGUE

Flora Limited has participated in the development of Bangladesh's ICT sector for

the last 33 years. During this period Flora Limited has contributed to country's

economic development in the area of Infrastructure support and development of

Human Resources in the area of information and communication sector. Flora

Limited has supported over fourteen thousand product line during the last 33

years. Meeting customers' requirements and achieving their satisfaction is our

motto.

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W E A R E N E A R L Y FLORA LIMITED

EVERYWHERE CORPORATE HEADQUARTERS: FLORA LIMITED Adamjee Court Annex-2 (4th floor) 119-120, Motijheel Commercial Area Dhaka-1000, Bangladesh Phone: 880-2-716 2742-6, 880-2-956 7846 (Hunting)

Fax: 880-2-955 0030, 880-2-955 6950 E-mail: florachq@floralimited.com msislam@floralimited.com

NAME OF THE BRANCH YEAR OF OPENING MOTIJHEEL BRANCH: 1972 Tea Board Building(Gr. Fl.) 111-113, Motijheel C/A Dhaka-1000 Phone: 956 7846-50, 716 2742-46 Fax: 880-2-956 5454 E-mail: floramj@floralimited.com

CHITTAGONG BRANCH: 1986 Suraya Mansion (1st floor) 30, Agrabahd C/A Chittagong, Phone: 880-31-715 363-64 Fax : 880-31-715 364 E-mail: floractg@floralimited.com BANANI BRANCH: 1990 54, Kemal Ataturk Avenue, (1st Floor), Banani, Dhaka 1213, Phone: 880-2-881 1095 Fax : 880-2-989 4069 E-mail: florabn@floralimited.com DHANMONDI BRANCH: 1994 House 11 (New), Road 05, (2nd Floor), Dhanmondi R/A, Dhaka, Phone: 880-2-862 5755 Fax : 880-2-966 4399 E-mail: floradn@floralimited.com

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NAME OF THE BRANCH YEAR OF OPENING

UTTARA BRANCH: 1998 House 59, Road 07, Sector 04, Uttara Model Town, Dhaka. Phone : 880-2-891 8992 Fax : 880-2-891 7525 E-mail: floraut@floralimited.com ELEPHANT ROAD BRANCH: 1999 108, New Elephant Road (2nd Floor), Dhaka-1205, Phone : 880-2-966 1361 Fax : 880-2-861 3690 E-mail: florael@floralimited.com IDB BHABAN BRANCH : 1999 IDB BHABAN, SR # 127-128 (1st Floor) E/8-A Rokea Sharani, Dhaka, Phone : 880-2-812 8297 Fax : 880-2-812 6937

E-mail: floraidb@floralimited.com

LALKHAN BAZAR BRANCH: 1999 28, M.M. Ali Road, CDA Avenue Lalkhan Bazar, Chittagong Phone : 880-31-616 923, 616927 Fax : 880-31-616 959 E-mail: floralkc@floralimited.com NARAYANGONJ BRANCH: 2000 207/4, B.B. Road (2nd Floor), Narayanganj Phone : 880-2-761 0842-43 Fax : 880-2-761 0843 E-mail: florang@floralimited.com SYLHET BRANCH: 2000 R.N. Tower (1st Floor) Chowhatta, Sylhet Phone : 880-821-720 322, 923 349-50 Fax : 880-821-720 333 E-mail: floragul@floralimited.com KHULNA BRANCH: 2000 3, K.D.A. Avenue (1st Floor), Khulna Phone : 880-41-731 713 Fax : 880-41-732 723 E-mail: florakln@floralimited.com

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NAME OF THE BRANCH YEAR OF OPENING BOGRA BRANCH: 2000 Sheikh Plaza, Sherpur Road, Shutrapur, Bogra Phone : 880-051-646 99 Fax : 880-051-661 661 E-mail: florabg@floralimited.com FAKIRAPOOL BRANCH: 2002 28/1/C Toyenbee Circular Road 1st Floor, Motijheel C/A, Dhaka-1000 Phone : 880-02-936 0421 Fax : 880-02-936 0421 E-mail: florafp@floralimited.com

RAJUK BRANCH: 2003 118-119, Rajuk Avenue 1st floor, Motijheel C/A, Dhaka-1000 Phone: 880-31-956 7920 Fax : 880-31-956 7920 E-mail: florarj@floralimited.com GULSHAN BRANCH: 2005 57&57A, Gulshan South Avenue, Uday Tower Ground Floor, Gulshan Circle – 1, Gulshan, Dhaka-1212 Phone: 882 2899 Fax: 880-2-882 2028 E-mail: floragul@floralimited.com BASHUNDHARA CITY BRANCH 2006 Block-B, Shop-10&11, Level-6 Bashundhara City, Pantapath, Dhaka Phone: 912 8128 Ext. 206010 Fax: 880-2-913 0321

E-mail: florabcb@floralimited.com

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MAJOR CUSTOMERS BANK AND FINANCIAL INSTITUTIONS: • Bangladesh Bank • Sonali Bank • Agrani Bank • Janata Bank • Arab Bangladesh Bank Limited • Islami Bank Bangladesh Limited • Exim Bank of Bangladesh Limited • Bangladesh Commerce Bank Limited • Eastern Bank Limited • The City Bank Limited • BASIC Bank Limited • Social Investment Bank Limited • NCC Bank Limited • Pubali Bank Limited • Shahjalal Bank Limited • First Securities Bank Limited • Standard Bank Limited • Mercantile Bank Limited • BRAC Bank Limited • Bank Asia Limited • Al Arafah Islami Bank Limited • Bank Alfalah Limited • Premier Bank Limited • Citibank, N. A. • Prime Bank Limited • Bangladesh Krishi Bank • American Express Bank • Commercial Bank of Ceylon • IFIC Bank Limited • Jamuna Bank Limited • National Bank Limited • Mutual Trust Bank Limited • Standard Chartered Bank • HSBC • I D L C

TELECOMMUNICATION SECTOR • Grameen Phone • TM International (Bangladesh) Limited • Pacific Bangladesh Telecom Limited (City Cell) • Orascom Telecom (Sheba Telecom) • Bangladesh Telegraph & Telephone Board(BTTB)

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GOVERNMENT SECTOR • Ministry of Education • PACC • Bangladesh T & T Board • National Board of Revenue • Tariff Commission • Dhaka Stock Exchange • Chittagong Stock Exchange MEDICAL AND HOSPITAL SECTOR • Apollo Hospital • Square Hospital • Central Mechanical Transport Depot (CMTD) • Aventis • Popular Diagnostic Centre Ltd. • Bangladesh Medical Hospital • Bangladesh Eye Hospital UN ORGANIZAITONS • United Nation Development Program (UNDP) • United Nations Children's Fund (UNICEF) • World Food Program (WFP) • World Health Organization (WHO) • International Labor Organization (ILO) • Food & Agriculture Organization (FAO)

LOCAL NGO • Grameen Bank • BRAC • ASA • BLUST

ICT COMPANIES • Aftab IT Limited • Grameen IT Park Limited MULTINATIONAL COMPANIES • Unilever Bangladesh Ltd., • Reckit Bencheiser, • British American Tobacco Bangladesh • Coats Bangladesh, • Novatris • BATA • Glaxco Smithkline Limited • Lafarge Surma Cement Limited • Cemex Cement Bangladesh Limited • SITA (Zia International Airport)

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• Cairn Energy • Shell Bangladesh • UNICOL • ALKATEL • CDBL • DHL FOREIGN NGO • CARE Bangladesh • Concern Bangladesh • Caritas • PSU/CIDA • Plan International • CCDB • Save the Children USA • Save the Children UK • OXAM CARE Bangladesh EDUCATION SECTOR International School Dhaka (ISD) North South University Independent University Stamford University American International University Ahsanullah Science & Technology University BRAC University East West University Metropolitan University

Wishing to Ride on the Crest of the Next Wave