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AGENT MATERIAL Hanover Marine Everything you need to succeed in Programs.

Hanover Marine - Auto, Home & Business Insurance · Program support, and then some To fully support your agency and your Program customers, Hanover Marine offers a wide array of industry-leading

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Page 1: Hanover Marine - Auto, Home & Business Insurance · Program support, and then some To fully support your agency and your Program customers, Hanover Marine offers a wide array of industry-leading

AGENT MATERIAL

Hanover Marine

Everything you need to succeed in Programs.

Page 2: Hanover Marine - Auto, Home & Business Insurance · Program support, and then some To fully support your agency and your Program customers, Hanover Marine offers a wide array of industry-leading

HANOVER MARINE

Targeting all types of programsHere’s a sampling of Marine Programs that we have developed:

• Cell Towers

• Collectibles

• Contingent Cargo

• Energy

• Fine Arts

• Household Goods Movers

• Jewelers Block (wholesale and retail exposures)

• Lobster Boats

• Marinas (full service provider for marinas, boat dealers, and yachts)

• Musical Instruments

• Railroad Rolling Stock

• Restoration Companies

Using Programs to create new revenue streams. Programs can be an exciting new business builder for any agency. While very profitable, writing

Programs isn’t for novices. It takes specialized know-how, expertise, flexibility, and creativity —

exactly what you get from your Hanover Marine team.

The Hanover Marine’s Program capability allows you to aggregate business to create synergies,

product focus, and market capitalization. As you move toward agency specialization, Marine Program

business can help you bring your customers the customized products, services, and value they need.

Our innovative Program solutions will help you capture opportunities both within and outside

traditional Marine lines.

As a leader in Programs business and a Top 10 Marine writer, we combine strong Commercial Lines

capabilities and Marine expertise to produce high value insurance solutions for your Program

customers and prospects. We offer local expert underwriters, an innovative suite of products, proactive

risk management solutions, superior claims handling, and turnkey marketing programs to give our

agents a distinct competitive advantage. Working closely with agents, The Hanover team provides

comprehensive, yet customizable solutions along with unparalleled support at every level.

Page 3: Hanover Marine - Auto, Home & Business Insurance · Program support, and then some To fully support your agency and your Program customers, Hanover Marine offers a wide array of industry-leading

Program support, and then someTo fully support your agency and your Program customers, Hanover Marine offers a wide array of industry-leading products and a broad spectrum of services, offering you a powerful set of competitive advantages.

• Innovation — Our experienced product develop-ment team has the vision and can-do attitude to help expertly target then craft programs for unique and emerging markets. Should a new or unusual opportunity present itself, our team can bring it to market at lightning speed.

• Broad Product Line — Using our extensive portfolio of products in Marine, standard, and specialty lines, you can tailor coverages to meet each client’s specific requirements. Be as focused as you want, or provide a Marine-only program to a broad total account solution.

• Expertise — Our staff of marine experts can work with you to develop tailored coverage to meet the needs of your customers.

• Flexibility — We work closely with our agents and their customers to create flexible and responsive service models. Our ability to be flexible, coupled with creative thinking can help you attract new customers, service a specific group of under-served prospects, and achieve a better overall retention rate.

• Support — Our proactive Loss Control and Risk Management Specialists have deep Marine knowledge and technical skills, allowing them to identify trends and potential problems, then recommend solutions. In addition, we offer a dedicated Marine claims staff with a proven record of successful claims handling, earning high marks from customers for 24-hour claims response and quick turnaround on payments.

• Marketing Support — We recognize that programs need effective marketing to grow and be successful. We offer the essential marketing guidance you need to build program momentum. Our extensive library of proven marketing and sales tools can easily be customized with your logo and association names — from postcards and letters to sales materials.

Why Hanover Marine• Top 10 Marine writer — a leader in Commercial

Inland and Ocean Marine products and solutions.

(Marine is one of The Hanover’s fastest-growing lines.)

• Ongoing Marine investment — allows expansion into

new marketplaces, development of new products,

advanced underwriting training, ability to attract

top talent

• Dedicated Marine team — fast response to rapid

product development needs; quick implementation

coupled with superior service

• National reach — local Marine experts nationwide

with significant authority, focused on helping you

win business with quick, intelligent, thorough

solutions

• Full spectrum of coverages — customizable products,

capabilities, and services for Inland, Ocean, and

Specialty Programs are the best products and

services available in the marketplace

• Expansive appetite — Builders Risk, Contractors

Equipment, Transportation, Telecommunications/

Communications, Special Properties, Special Programs

• Pioneering solutions — open to creating uniquely-

tailored coverages and programs to keep pace with

evolving Marine risks

• Proactive Loss Control and Risk Management —

specialists with deep Marine knowledge and

technical skills who can identify trends and potential

problems, and recommend solutions

• World-class claims services — dedicated Marine

claims staff with proven record of successful claims

handling, earning high marks from customers;

24-hour claims response and quick turnaround

on payments

• Indisputable proof — high ratings for financial

strength and claim-paying ability from A.M. Best

Company, Standard and Poor’s, and Moody’s

• Strong agent partnerships — committed to

nurturing solid partnerships with key agencies

that contribute to our Marine success

Page 4: Hanover Marine - Auto, Home & Business Insurance · Program support, and then some To fully support your agency and your Program customers, Hanover Marine offers a wide array of industry-leading

Why The Hanover?

The Hanover is a leading property and casualty insurance company dedicated to achieving world-class

performance. Our commitment is to deliver the products, services, and technology offered by the best national

companies with the responsiveness, market focus, and local decision making of the best regional companies.

This powerful combination has been a proven success since our founding in 1852, and all insurance company

subsidiaries are rated “A” (Excellent) by A.M. Best Company.

All products are underwritten by The Hanover Insurance Company or one of its insurance company subsidiaries or affiliates (“The Hanover”). Coverage may not be available in all jurisdictions and is subject to the company underwriting guidelines and the issued policy. This material is provided for informational purposes only and does not provide any coverage. For more information about The Hanover visit our website at www.hanover.com

©The Hanover Insurance Group. All Rights Reserved.

The Hanover Insurance Company440 Lincoln Street, Worcester, MA 01653

h a n o v e r . c o m The Agency Place (TAP) — https://tap.hanover.com

117-1150 (11/14) LC 2014-384

HANOVER MARINE

Let’s start a program for growth.Since your clients are always looking for new

solutions (and you for new revenue), let’s team

up today to bring them the unique advantages

of Hanover Marine and help grow your agency at

the same time. Contact us today to get started,

and visit us online at hanover.com/marine