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Handling Difficult Witnesses in Personal Injury Cases: Direct and Cross Examinations Tips for Managing Hostile, Evasive, Untruthful, Forgetful and Other Challenging Witnesses Today’s faculty features: 1pm Eastern | 12pm Central | 11am Mountain | 10am Pacific The audio portion of the conference may be accessed via the telephone or by using your computer's speakers. Please refer to the instructions emailed to registrants for additional information. If you have any questions, please contact Customer Service at 1-800-926-7926 ext. 1. MONDAY, NOVEMBER 19, 2018 Presenting a live 90-minute webinar with interactive Q&A Thomas C. O'Brien, Senior Counsel, Miller Canfield Paddock and Stone, Ann Arbor, Mich.

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Page 1: Handling Difficult Witnesses in Personal Injury Cases: Direct ...media.straffordpub.com/products/handling-difficult...2018/11/19  · Handling Difficult Witnesses in Personal Injury

Handling Difficult Witnesses in Personal

Injury Cases: Direct and Cross ExaminationsTips for Managing Hostile, Evasive, Untruthful, Forgetful and Other Challenging Witnesses

Today’s faculty features:

1pm Eastern | 12pm Central | 11am Mountain | 10am Pacific

The audio portion of the conference may be accessed via the telephone or by using your computer's

speakers. Please refer to the instructions emailed to registrants for additional information. If you

have any questions, please contact Customer Service at 1-800-926-7926 ext. 1.

MONDAY, NOVEMBER 19, 2018

Presenting a live 90-minute webinar with interactive Q&A

Thomas C. O'Brien, Senior Counsel, Miller Canfield Paddock and Stone, Ann Arbor, Mich.

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Tips for Optimal Quality

Sound Quality

If you are listening via your computer speakers, please note that the quality

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connection.

If the sound quality is not satisfactory, you may listen via the phone: dial

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Viewing Quality

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FOR LIVE EVENT ONLY

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Continuing Education Credits

In order for us to process your continuing education credit, you must confirm your

participation in this webinar by completing and submitting the Attendance

Affirmation/Evaluation after the webinar.

A link to the Attendance Affirmation/Evaluation will be in the thank you email

that you will receive immediately following the program.

For additional information about continuing education, call us at 1-800-926-7926

ext. 2.

FOR LIVE EVENT ONLY

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Program Materials

If you have not printed the conference materials for this program, please

complete the following steps:

• Click on the ^ symbol next to “Conference Materials” in the middle of the left-

hand column on your screen.

• Click on the tab labeled “Handouts” that appears, and there you will see a

PDF of the slides for today's program.

• Double click on the PDF and a separate page will open.

• Print the slides by clicking on the printer icon.

FOR LIVE EVENT ONLY

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Handling Difficult Witnesses in Personal Injury

Cases: Direct and Cross Examinations

Monday, November 19, 2018

1:00pm-2:30pm EST, 10:00am-1130am PST

Presentation Thomas C. O’Brien

Miller, Canfield, Paddock and Stone, P.L.C.

101 North Main Street, Seventh Floor

Ann Arbor, Michigan 48104

Strafford

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I. INTRODUCTION

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Introduction

7

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Types of witnesses

• First Responders

• Police

• Eye Witnesses

• Hospital Personnel

• Nursing home personnel

• Outpatient rehab

• Employer of injured person

8

• Family

• Friends

• Accident reconstruction

Experts

• Bio Dynamics Experts

• Financial experts

• Medical experts

• Vocational experts

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Witness characteristics

• Anxious

• Age

• Bias

• Dissembling

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II. SHOULD I EXAMINE

THE WITNESS?

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Should I examine the witness?

• Legal theory

• Factual theory

• Community Values

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Should I examine the witness?

• Does witness provide

testimony not available

from any other source?

• Discretionary exams – a

risk / reward analysis

12

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III. PREPARE FOR THE

WITNESS STAND

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Tools to control the difficult witness

• A statement covering

the relevant facts

• Knowing how to use

the statement

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Witness statements

• Depositions

• Evidentiary hearings

• Interview statements

• Writings

• Speeches

• Social media

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IV. THE FORGETFUL

WITNESS

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The forgetful witness

• Common

• Anxiety can impeded memory

• So can the passage of time

• Usually witnesses are not

trying to be difficult, they are

just nervous

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The forgetful witness

• Feigning lack of memory can

be perjury

• Will deal with this when we

come to lying witness

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The forgetful witness

• Anything can be used to

refresh recollection

• Kipling, the Tennessee Waltz,

hickory smoke, a swatch of

corduroy, chocolate soda,

faded snapshot

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Refresh a witness’ memory

• FRE 611 – Leading questions are

permitted “as necessary to develop

the witnesses testimony”

• Use a memory jogger, usually this

is a statement

Only attempt to refresh memory of a friendly

witness / Extract admissions from difficult

witnesses

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Refresh a witness’ memory

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• Concepts of refreshing recollection and past

recollection recorded are often confused

• FRE 803 (5) provides the foundation for recorded

recollection

• A matter the witness once knew about but cannot

recall

• Made or adopted by the witnesses when the matter

was fresh in memory

• Accurately reflects the witnesses knowledge

Note: If admitted the record may be read into

evidence but is received as an exhibit only if offered

by the adverse party.

What if memory is not refreshed: Past recollection recorded

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The difficult witness

• Prior statements of a party are

substantive evidence – FRE 801

(d)(2)

• Prior statements of a witness under

the federal rules are substantive

evidence – FRE 801(d)(1)(A)

Extract admissions, do not refresh

recollection

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V. CONTROL

TECHNIQUES: CROSS-

EXAMINATION

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Control techniques: cross-examination

Theory of the case

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Control techniques: cross-examination

Cross is a way to display

information

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Control techniques: cross-examination

Storyline theory of cross

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Control techniques: cross-examination

Leading questions on a 1 to

10 scale

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Control techniques: cross-examination

Know the answer

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Control techniques: cross-examination

Start strong

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Control techniques: cross-examination

Short phrases

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Control techniques: cross-examination

One information point per

assertion

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Control techniques: cross-examination

Stay with facts when you

can

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Control techniques: cross-examination

Avoid loaded words

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Control techniques: cross-examination

Plain English

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Control techniques: cross-examination

Track language of prior

statements precisely

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Control techniques: cross-examination

Drop connectives: “isn’t it

true”, “isn’t it correct”

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Control techniques: cross-examination

Do not echo

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Control techniques: cross-examination

Insist on an answer but do

not quibble

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Control techniques: cross-examination

Listen closely to the answer

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Control techniques: cross-examination

Techniques of control when the answer

is not responsive:

40

• Repeat the question exactly

• Hand signals

• Characterize the answer, “that was a yes?”

• Avoid the bargain

• Only ask for the judge’s help as the last

resort

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Control techniques: cross-examination

One question too

many. Trying to extract the

ultimate conclusion

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Control techniques: cross-examination

End with your best point

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Control techniques: cross-examination

Avoid a timid ending

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VI. LAWYER DEMEANOR

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Lawyer demeanor

Do not become:

45

• Hyper-aggressive

• Raising your voice

• Badgering the witness

• Talking fast

• Interrupting the witness

• Snarling

• Pacing

• Activing dismissive

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Lawyer demeanor

Do:

46

• Stay calm

• Professional

• Follow your plan

• Be patient

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Thomas O’Brien101 North Main St., 7th Floor

Ann Arbor, MI 48104

[email protected]

Thank you!