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Half time oranges – winning the game from here
10,000+ staff
8,000 volunteers
1,700 career
500+ support staff
10,000+ staff
8,000 volunteers
1,700 career
500+ support staff
436 fire stations
900+ fire appliances
74,000 fire calls per year
436 fire stations
900+ fire appliances
74,000 fire calls per year
New Zealand Fire Service Commission
Statement ofIntent
Minister of Internal Affairs
The Treasuryfinancial matters
Internal Affairsmonitoring
State Service Commission
Contractnegation actions
Fire Service Act
New Zealand Fire ServiceCommission
New Zealand Fire Service
Fire Regions, Areas & Fire Districts
Fire Station
Governance
Management
5 guiding principles
1.) BusinessPlanning
1.) BusinessPlanning
From To
Strategy Plan
Station BusinessPlan
Workforce Up
Environmental Environmental AnalysisAnalysisEnvironmental Environmental AnalysisAnalysis
Strategic Plan
What are the risks In my patch?
How can I managethose risks?
How many activities do I do?
National Goals
PATCH ANALYSIS & LOCAL GOALS
ACTIONS
SMS TARGETS
2.) Management by data
3.) Training & Progression
3.) Training & Progression
4. Business Excellence
Leadership
Strategic Planning
Customer & Market Focus
Measurement, Analysis, Knowledge Management
Human Resource Focus
Process Management
Organisational Results
Pilot thesolution
and review
Implement the improvement
Find the cause of the problem
Select the best solution
5.) Success Factors5.) Success Factors
Progress
No. of paid stations with a completed business plan
100%
No. of volunteer stations with a completed business plan
97%
Business planningBusiness planning
Management by factManagement by fact
TAPSTAPS
Business ExcellenceBusiness Excellence
Success FactorsSuccess Factors
AlignmentAlignment
Future...?Future...?
Thank you !Thank you !