Guidelines for Power Point Presentationsdocs.healthandsafetyhub.co.uk/Thames_Water/Alerts/Health...Guidelines for Power Point Presentations Author Thames Water User Created Date 20150323101406Z

Domestic arrangements

Feedback

Text CommTech to 66099 followed by your

comments

Format of the day

Time Agenda Lead

12:55pm Welcome and introduction Martin Baggs

1:15pm Our performance Karl Simons

1:45pm Groups Groups 1-8: Exhibition tour

Groups 9-16: Speakers in main room

3:15pm Comfort break



5:00pm Close of conference Martin Baggs

5:15pm Ends

Martin Baggs Chief Executive Officer

Welcome

Karl Simons Head of Safety, Health and Wellbeing

Our performance

Permit to Drive

enforced Safe Driving

Programme

Launched

Online Driver Training Management

Interventions for

anyone receiving

points Defensive Driver

Training Occupational Road

Risk Group Formed Essential Standard for

Commercial Vehicles

Photo to be inserted

Utilities Management

Group formed

Mandated use of data

logging Cat & Genny Stand Downs for

Contractors

Service Strike

Dashboard

introduced

Safe Digging

Essential Standard Competence vs

Confidence

Assessments

MD led conference

call following

service strikes

Zero compromise

cards

NEBOSH

Certificate for all

managers

Executive Incident

Reviews for any

lost time Incident

Monthly Safety

Focus

Catastrophic Risk

Management

Hazard Module on

Safeguard

ZC Behavioural

Safety Training

First Water

Wellbeing Week Cardinus Training

and Assessment

Executive Reviews

for occupational

illness cases Personal Medical

Assessments for

all Personal

Resilience Course

Health and

Wellbeing Maturity

Model

Managers

Resilience Course

Actual Benchmark Actual Benchmark Trend Benchmark

G R R

R G G

R R R

G G G

G G G

A G G

A A G

G G G

G G G

G G G

G G G

* Benchmarks are based 20% reduction in RIDDORs and 30% reduction in lost time injuries, but our aspiration is to have zero lost time injuries.

Thames Water Health and Safety Performance Triangle 2014/15

Current Month YTD Year End

2 201719151

80 0 9 8 10

50

24 29 316 318 330 347

9 5 62 46 65

700

1241 1250 15630 13750 17051 15000

53 58 533 642 590

595

1046 1000 11628 11000 12685 12000

50 52 541 543 600

2900

1191 1100 15580 12100 16996 13200

142 90 4277 2810 4350

90001477 750 10122 8250 11042

Lost time Injuries(non notifiable)

Unsafe acts and conditions (hazards)

Non Lost Time Injuries

Health and safety inspections (SHE 6,8 & 10)

Notifiableover 7 day

Injuries

Health and safety training

Corrective actions closed (from investigations, inspections and audits)

Senior manager health and safety site visits (SHE 7)

Near miss incidents (including service strikes)

Health and wellbeing surveillance

Lagging Indicators

Leading Indicators

Major & MOP

Injuries &

DO's






Injuries






Lagging Indicators

Leading Indicators

Major & MOP

Injuries &

DO's






Injuries






Lagging Indicators

Leading Indicators

Major & MOP

Injuries &

DO's






Injuries






Lagging Indicators

Leading Indicators

Major & MOP

Injuries &

DO's






Injuries






Lagging Indicators

Leading Indicators

Major & MOP

Injuries &

DO's

All injury rate

(12 months rolling)

RIDDOR injury rate

(12 months rolling)

AMP 6 Targets (50% reduction by end of AMP)

Format of the day

Time Agenda Lead

12:55pm Welcome and introduction Martin Baggs

1:15pm Our performance Karl Simons



3:15pm Comfort break



5:00pm Close of conference Martin Baggs

5:15pm Ends

Gary Baldwin Thames Valley Police Forensic Collision

Investigation Unit

Jon Mason, eight2O and Ian Noble, Infrastructure Alliance

Creating better results together

How our alliances will improve

health, safety and wellbeing Creating better results together

Two alliances for AMP6

27

Thames Water Infrastructure

Alliance

Collaboration

28

Infrastructure Alliance

eight2O

Thames Water

‘Working with

others to do a task

and to achieve

shared outcomes’

Why we have formed alliances

Thames Water Infrastructure Alliance partners

£200m per year – £1bn in AMP6

3,400 people

Why we chose our alliance partners

• They have the capacity and capability to deliver our services.

• They demonstrate cultures and behaviours that align with

Thames Water’s vision and values.

• The partners will join the Thames Water family, working

together – and with our other partners in eight2O - to deliver

the AMP6 programme and beyond.

The scope of the alliance

Developer Services and Clean Water Network

150,000 repair and maintenance jobs

What will be different in the alliance?

• Everyone working in partnership as ‘one team’ – no ‘them and

us’

• Building the alliance around customer needs

• Enhance our Zero Compromise approach to Health and Safety

• Everyone sharing the Thames Water vision and values

• A single brand – Thames Water

Jon Mason – who we are

£2billion

Technology & Innovation

Programme Manager

SMB Design & Build Joint

Venture

CA Design & Build Joint

Venture

So what’s different?

35

eight2O

• Planned work long lead time

• Higher value and complexity

• Outcome driven

• Greater control over the

environment

• Planned customer impact and

visibility and traffic challenges

• Can send work to IA if the job

is better suited

Infrastructure alliance

• 20% unplanned emergency

• High volume, low value

• Constant live 24/7/365

operational environment

• High profile customer impact,

visibility and traffic management

• Fast, agile, mobile, two man

gangs

• Repetitive

• Can pass larger jobs to eight2O

Here for you – innovating for life in a changing environment

Delivering outcomes shared pain and gain

Same contract and commercial

model

Using the same systems

Thames Water brand - consistent

customer experience

Common terms and conditions

What’s the same?

The challenge we share is collaboration

our safety challenge is to

create alliances that

deliver consistent high

performance

http://www.google.co.uk/url?url=http://www.murphygroup.co.uk/&rct=j&frm=1&q=&esrc=s&sa=U&ei=0k8BVfvLM8SvUYCPg6gK&ved=0CBYQ9QEwAA&usg=AFQjCNHu8_WxIDYDzvbd9frBBr8b7DZ2tA

http://www.google.co.uk/url?url=http://www.b.co.uk/Company/Profile/32872&rct=j&frm=1&q=&esrc=s&sa=U&ei=SUkBVfLFE4K6UYmqgbAG&ved=0CBwQ9QEwAw&usg=AFQjCNHdl8-HMqjHWURMQ0R25gdYcBlKMw

http://www.theclancygroup.co.uk/

eight2O – early contractor phase

Safety, health and wellbeing focus

Safety management

system

Engagement

Technology and hazard

tool

Behavioural

Management

Wellbeing

39

eight2O

Safety management system

https://twexnet.withbc.com/bc/bc.cgi/d169253096/9060 HSandW.htm

40

eight2O engagement

Creating a sense of common purpose

http://www.google.co.uk/url?url=http://www.creativematch.com/portfolio/nomensa/accessibility_and_usability_studies/&rct=j&frm=1&q=&esrc=s&sa=U&ei=DryZU4-pMeSV7AatmIHQCA&ved=0CBYQ9QEwAA&usg=AFQjCNHqkjndqClDVCjz0PlgTd8wkYue8w

eight2O technological innovation

By design, hazard tool and CDM integration

41

Introduction and design principles

Safe by design

Tools and processes

eight2O

Behaviour management and induction

42

• Pre-induction drug and alcohol test

• Health and safety policy

• Visual standards and team

information

• Thames Water passport

• Care through engagement

sessions

• Customer focus sessions

eight2O Wellbeing health assessments and wellbeing rooms

43

eight2O Wellbeing focus

44

Infrastructure alliance

Safety, health and wellbeing focus

• Attitudes and behaviours

• Supervision – mainly two person gangs

• Large number of field lone workers

• Service strike avoidance

• Highways and third party

• Always in supply – zero interruptions

• Strong customer focus

Infrastructure Alliance

Inductions before ‘go live’

• Drug and alcohol testing for all new starters and everyone transferring

into the alliance

• Consistent health and safety policies

• Thames Water passport

• ‘Zero compromise’ blue card

• Customer focus

• New Thames Water PPE and ID issued

• Section 65s – unsafe conditions in highway – narrow/no footpath

• Service strikes/avoidance

• Colour utility drawings

• Developer Services reliant on customer promises to deliver mains and

connections

• Aligning the brand as everyone becomes part of the Thames Water family

• Developing Alliance common standards starting with risk management,

identification and escalation

• Taking the ‘best of the best’ standards from our partners

• Adaptable and flexible arrangements to flex and move between events

(leakage, drought, metering)

• PPE/rebranding programme for day one

Infrastructure Alliance The challenges we face through mobilisation

David Keene Google for Work

Work healthily, powerfully & smile more

- bringing the best of Google to work

Time

pressure

speed

decisions

Teamwork

improve

collaboration

Targets

increase

accuracy

Wellbeing

better

working

Many of us are working differently......

EMPOWER ENGAGE

IMPROVE TRANSFORM New technologies also help field

teams

We have incredible field worker technologies for

real-time engagement and productivity

improvement

Where is the workplace? - health and safety in 2015

31

% work from a

client site

23

% work from a

public site

39

% work from

home

27

% work while

traveling

Source: Forrester Employee Workforce Survey, 2012; figures indicate location an employee worked from several times per month

65

% spend more time on a

tablet than they did one year

ago

The average worker uses three devices

50

% spend more time on a

smartphon

e than they did one year

ago

Source: Forrester Telecom & Mobility Workforce Survey, 2013

They have better technology at home than at work

15

% prefer the tech

at work to the tech at home

71

% satisfaction with tech

at home

Source: Forrester Telecom & Mobility Workforce Survey, 2012; Deloitte Access Economics “The Connected Workplace”

Despite the trends, we are still missing

something...

“In 30 years, we’ve changed

the tools, but the way we work

has largely remained

unchanged” – Ancient Silicon Valley Proverb

The work cycle in the 1980’s….

We lack the ability to move quickly, build consensus and drive decisions because of the work

methods we use and re-enforced by the collaboration tools available from the majority of

today’s market.

4Cs

4x Longer to

achieve results

CREATE

COMMUNICA

TE

CONSOLIDAT

E COMMENT

Doesn’t fit with modern ways of

working

We lack the ability to move quickly, build consensus and drive decisions because of the work

methods we use and re-enforced by the collaboration tools available from the majority of

today’s market.

4Cs

4x Longer to

achieve results

CREATE

COMMENT COMMUNICA

TE

CONSOLIDAT

E

We are most

productive

when we

create, think

and reason

together to

achieve

shared goals

large organisations can work like startups

Improves accuracy and timeliness with everything in the

cloud

Project Everest

Campaign City

Ideas

Project

Everest

Campaign

City Ideas

Real-time working reduces meetings and increases

happiness

See people, don’t just hear them, from anywhere, whenever

Seamless control of

CfM using a

personal phone or

room touch control

Support every room in which you work Dual screen monitors, microphone arrays and Pan Tilt Zoom (PTZ) cameras with

Intelligent remote controls

Easily share ideas across your organization

Combine them to get the best of all worlds

Project Everest

Campaign City

Ideas

Less stress, less complexity, all your work synced on all

your devices

Never be without help, ask questions, get answers, find

experts

Engaged employees create healthier business outcomes

27% decrease in duplicated

tasks

25% decrease in

on boarding

time

32% increase in

idea generated

30% increase in employee

satisfaction

34% less time to find informatio

n and experts

27% decrease in emails sent

Employer innovation at speed

Increased productivity

Employee greater job satisfaction and engagement

Greater agility

Source: PWC Presentation on the value of the connected employee

David Keene

Google for

Work

Ian Noble

Infrastructure

Alliance

Jon Mason

eight2O

Gary Baldwin

Thames Valley

Police

Ask the panel

Martin Baggs Chief Executive Officer

Close of conference

Your feedback via Rant&Rave

Over 30% of you had sent feedback by the end of the first session

Some of your comments included:

• “Only halfway through and already the key messages have hit

home…”

• “Poignant intro Mr Baggs”

• “Great balance of technologies on show with applications in many

areas”

• “Just finished speed dating and was very good”

• “Go the robots!!”

• “Great speakers on interesting topics”

• “Great introductions from Tom and Aimee”

The winner will be receiving a

call now….

Documents

Guidelines for Power Point Presentationsdocs.healthandsafetyhub.co.uk/Thames_Water/Alerts/Health...Guidelines for Power Point Presentations Author Thames Water User Created Date 20150323101406Z