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Guide to Tendering for Public Sector Contracts in Ireland and the United Kingdom

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Guide to Tendering for

Public Sector Contracts in Ireland and the United Kingdom

Guide to Tendering for Public Sector Contracts

in Ireland and the United Kingdom

Published by:

Enterprise IrelandGlasnevinDublin 9

Tel: +(353 1) 808 2000Fax: +(353 1) 808 2020Email: [email protected]: www.enterprise-ireland.com

Copyright © 2004 Enterprise Ireland

All rights reserved. No part of this book may be reproduced, stored in a retrieval system or transmitted in anyform or by any means, without the prior written permission of the publisher, except in the case of brief quota -tions embodied in critical articles or reviews.

The authors and publisher have made every effort in the preparation of this book to ensure the accuracy of theinformation. However, the information contained in this book is sold without warranty, either express or implied.Neither the authors or the publisher will be held liable for any damages caused or alleged to be caused eitherdirectly or indirectly by this books.

This Guide is not intended to be a legal interpretation of the public procurement rules. It is intended simply as ameans of assisting suppliers in addressing public sector procurement markets.

Guide to Tendering for Public Sector Contracts in Ireland and the United Kingdom

Page 2

IntroductionAbout this Guide

With vastly improved information technology and communications suppliers are now competing successfully inworldwide markets. At the same time suppliers are extremely keen to maintain and expand the level of businessthey carry out in their home market, a market that holds significant scope for increased business, particularlywithin the public sector.

In order to successfully address public markets in Ireland and the United Kingdom, it is essential for suppliers tounderstand how the public sector operates and how to respond effectively to its needs.

Firstly, the public sector comprises several thousand buying agencies and can appear complex and difficult tocomprehend. These agencies employ many different procedures in awarding their contracts.

Secondly, the public sector environment differs substantially from that of the private sector due to the regulationand control exercised on the public sector. In common with the private sector however, the public sector seeksto achieve VALUE for MONEY. There is an onus upon the public sector to behave in a prudent and diligent man-ner because they are spending taxpayers' money.

The public sector observes certain fundamental principles in all dealings with suppliers. This Guide explainsthese principles and sets out to assist suppliers in understanding the public sector market. It describes theessentials of the market and the needs of buyers operating within it. Above all, it gives practical advice on howto access the market and how to make the most of opportunities.

ContentsINTRODUCTION 3

ABOUT THIS GUIDE 3

1 OVERVIEW & CHARACTERISTICS OF THE PUBLIC SECTOR MARKET 17

THE PUBLIC SECTOR IN IRELAND AND THE UNITED KINGDOM 17

THE PRINCIPLES OF PUBLIC SECTOR BUYING 17

EUROPEAN & NATIONAL LEGISLATION 18

THRESHOLDS 19

THE VARIETY OF GOODS AND SERVICES 20

2 HOW PUBLIC ORGANISATIONS PURCHASE GOODS AND SERVICES 21

PROCUREMENT PROCEDURES 21

THE PROCUREMENT PROCESS 22

3 EVALUATING THE MARKET & PROMOTING YOUR COMPANY 23

ANALYSING THE MARKET � STAGE 1 23

MARKETING TO THE SECTOR � STAGE 2 24

MAKING DIRECT CONTACT � STAGE 3 24

MEETING THE BUYER - STAGE 4 25

SUMMARY 26

4 TENDER ADVERTISEMENT 27

NATIONAL NEWSPAPER ADVERTISEMENTS 27

OFFICIAL JOURNAL OF THE EUROPEAN UNION (OJEU) 28

ACCESS TO THE OFFICIAL JOURNAL 28

EXAMPLE OF AN INVITATION TO TENDER NOTICE PUBLISHED IN THE OFFICIAL JOURNAL 30

5 RESPONDING TO A TENDER INVITATION 31

TENDER PROCEDURES 31

CANDIDATE SELECTION CRITERIA 31

EXCLUSION CRITERIA 32

FINANCIAL AND ECONOMIC INFORMATION 32

INFORMATION SUPPORTING TECHNICAL CAPACITY 32

PREPARING YOUR TENDER 33

CONTRACT AWARD CRITERIA 35

LOWEST PRICE CRITERIA 35

MOST ECONOMICALLY ADVANTAGEOUS CRITERIA 35

EVALUATION OF TENDERS 35

CONTRACT AWARD 35

INFORMATION FEEDBACK 36

CONFIDENTIALITY OF TENDERS 36

TENDERING TIPS 36

6 CUSTOMER RELATIONS MANAGEMENT 37

APPENDIX A - CENTRAL GOVERNMENT DEPARTMENTSA3 - IRELAND 43

Department of Agriculture & Food 43Department of Arts, Sport and Tourism 43Office of the Attorney General 43Department of Communications, Marine and Natural Resources 43Department of Community, Rural and Gaeltacht Affairs 43Department of Education and Science 43Department of Environment, Heritage and Local Government 43Department of Finance 44Department of Foreign Affairs 44Department of Health & Children 44Department of Justice, Equality and Law Reform 44Revenue Commissioners 44Department of Social & Family Affairs 44Department of Enterprise, Trade and Employment 44Department of the Taoiseach 44Department of Transport 44England, Wales & N. Ireland 45

A2 - ENGLAND AND WALES 45Cabinet Office 45Department for Constitutional Affairs 45Department for Culture Media and Sport 45Department for Education & Skills 45Department for Environment, Food and Rural Affairs (DEFRA) 46Foreign and Commonwealth Office (FCO) 46Home Office 46Department for International Development 46Northern Ireland 46Office of the Deputy Prime Minister 46Department of Trade and Industry (DTI) 47Department for Transport 47HM Treasury 47Department for Work and Pensions (DWP) 47Biotechnology and Biological Sciences Research Council (BBSRC) 48British Library 48Central Office of Information (COI Communications) 48Civil Service College Directorate (CMPS) 48Council for the Central Laboratory of the Research Council (CCLRC) 48Court Service 48Crown Prosecution Service (CPS) 48Customs and Excise 48Driver and Vehicle Licensing Agency (DVLA). 49Engineering and Physical Sciences Research Council (EPSRC) 49Export Credits Guarantee Department (ECGD) 49Government Car and Despatch Agency (GCDA) 49Health and Safety Executive (HSE) 49Inland Revenue 49Insolvency Service 49Land Registry 49Metropolitan Police Service 49National Archives 50National Assembly for Wales 50National Savings and Investments 50Office for National Statistics 50Office of Government Commerce 50Office of Water Services (OFWAT) 50OGCbuying.solutions 50Ordnance Survey 50Patent Office 50Research Council�s Procurement Organisation 51Royal Mint 51Rural Payments Agency 51Small Business Service 51

Treasury Solicitor 51United Kingdom Passport Service 51Welsh Historic Monuments (CADW) 51

A3 - SCOTLAND 53Scottish Executive 53Accountant in Bankruptcy 53Audit Scotland 53Caledonian MacBrayne Ltd 53Communities Scotland 53Crofters� Commission 53Fisheries Research Service 53General Register Office for Scotland 53General Teaching Council for Scotland 54Highlands & Islands Airports Ltd 54Highlands and Islands Enterprise 54Historic Scotland 54HM Inspectorate of Education 54Learning & Teaching Scotland 54Mental Welfare Commission for Scotland 54National Galleries of Scotland 54National Library of Scotland 55National Museums of Scotland 55Registers of Scotland 55Royal Botanic Garden, Edinburgh 55Royal Commission on the Ancient and Historical Monuments of Scotland 55Scottish Agricultural Science Agency 55Scottish Arts Council 55Scottish Children�s Reporter Administration 55Care Commission 56Scottish Court Service 56Scottish Enterprise 56Scottish Environment Protection Agency 56Scottish Fisheries Protection Agency 56Scottish Further Education Funding Council 56Scottish Higher Education Funding Council 56Scottish Legal Aid Board 56Scottish Natural Heritage 57Scottish Parliamentary Corporate Body 57Scottish Prison Service 57Scottish Qualifications Authority 57Visitscotland 57Scottish Water 57Students Awards Agency for Scotland 57

APPENDIX B - LOCAL AUTHORITIESB1 - IRELAND 59

Carlow County Council 59Cavan County Council 59Clare County Council 59Clonmel Borough Council 59Cork City Council 59Cork County Council 59Donegal County Council 59Drogheda Borough Council 59Dublin City Council 59Dun Laoghaire/Rathdown County Council 59Fingal County Council 59Galway City Council 60Galway County Council 60Kerry County Council 60Kildare County Council 60Kilkenny Borough Council 60Kilkenny County Council 60Laois County Council 60Leitrim County Council 60Limerick City Council 60

Limerick County Council 60Longford County Council 60Louth County Council 60Mayo County Council 60Meath County Council 60Monaghan County Council 60North Tipperary County Council 60Offaly County Council 60Roscommon County Council 60Sligo Borough Council 60Sligo County Council 60South Dublin County Council 60South Tipperary County Council 60Waterford City Council 60Waterford County Council 60Westmeath County Council 60Wexford Borough Council 60Wexford County Council 60Wicklow County Council 60

B2 - ENGLAND AND WALES 61

GREATER LONDON 62Barking & Dagenham London Borough Council 62Barnet London Borough Council 62Bexley London Borough Council 62Brent London Borough Council 62Bromley London Borough Council 62Camden London Borough Council 62Croydon London Borough Council 62Ealing London Borough Council 62Enfield London Borough Council 62Greenwich London Borough Council 62Hackney London Borough Council 62Hammersmith & Fulham London Borough Council 62Haringey London Borough Council 62Harrow London Borough Council 62Havering London Borough Council 62Hillingdon London Borough Council 62Hounslow London Borough Council 62Islington London Borough Council 62Kensington & Chelsea Royal London Borough Council 63Kingston upon Thames Royal London Borough Council 63Lambeth London Borough Council 63Lewisham London Borough Council 63Merton London Borough Council 63Newham London Borough Council 63Redbridge London Borough Council 63Richmond upon Thames London Borough Council 63Southwark London Borough Council 63Sutton London Borough Council 63Tower Hamlets London Borough Council 63Waltham Forest London Borough Council 63Wandsworth London Borough Council 63Westminster City Council 63

SOUTH EAST REGION 64

BEDFORDSHIRE 64Bedford Borough Council 64Bedfordshire County Council 64Luton Borough Council (U) 64Mid Bedfordshire District Council 64South Bedfordshire District Council 64

BERKSHIRE 64Bracknell Forest Borough Council (U) 64

Reading Borough Council (U) 64Slough Borough Council (U) 64West Berkshire District Council (U) 64Windsor & Maidenhead Royal Borough (U) 64Wokingham District Council (U) 64

BUCKINGHAMSHIRE 64Aylesbury Vale District Council 64Buckinghamshire County Council 64Chiltern District Council 64Milton Keynes Council 64South Bucks District Council 65Wycombe District Council 65

EAST SUSSEX 65Brighton & Hove Council (U) 65East Sussex County Council 65Eastbourne Borough Council 65Hastings Borough Council 65Lewes District Council 65Rother District Council 65Wealden District Council 65

ESSEX 65Basildon District Council 65Braintree District Council 65Brentwood Borough Council 65Castle Point Borough Council 65Chelmsford Borough Council 65Colchester Borough Council 65Epping Forest District Council 65Essex County Council 65Harlow District Council 65Maldon District Council 65Rochford District Council 65Southend-on-Sea Borough Council (U) 65Tendring District Council 65Thurrock Borough Council (U) 65Uttlesford District Council 65

HAMPSHIRE 65Basingstoke & Deane Borough Council 65East Hampshire District Council 65Eastleigh Borough Council 65Fareham Borough Council 65Gosport Borough Council 65Hampshire County Council 65Hart District Council 66Havant Borough Council 66New Forest District Council 66Portsmouth City Council (U) 66Rushmoor Borough Council 66Southampton City Council (U) 66Test Valley Borough Council 66Winchester City Council 66

HERTFORDSHIRE 66Broxbourne Borough Council 66Dacorum Borough Council 66East Hertfordshire District Council 66Hertfordshire County Council 66Hertsmere Borough Council 66North Hertfordshire District Council 66St Albans City & District Council 66Stevenage Borough Council 66Three Rivers District Council 66Watford Borough Council 66

Welwyn Hatfield District Council 66

KENT 66Ashford Borough Council 66Canterbury City Council 66Dartford Borough Council 66Dover District Council 66Gravesham Borough Council 66Kent County Council 66Maidstone Borough Council 66Medway Council (U) 66Sevenoaks District Council 66Shepway District Council 66Swale Borough Council 66Thanet District Council 66Tonbridge & Malling Borough Council 67Tunbridge Wells Borough Council 67

OXFORDSHIRE 67Cherwell District Council 67Oxford City Council 67South Oxfordshire District Council 67Vale of White Horse District Council 67West Oxfordshire District Council 67

SURREY 67Elmbridge Borough Council 67Epsom & Ewell Borough Council 67Guildford Borough Council 67Mole Valley District Council 67Reigate & Banstead Borough Council 67Runnymede Borough Council 67Spelthorne Borough Council 67Surrey County Council 67Surrey Heath Borough Council 67Tandridge District Council 67Waverley Borough Council 67Woking Borough Council 67

WEST SUSSEX 67Adur District Council 67Arun District Council 67Chichester District Council 67Crawley Borough Council 67Horsham District Council 67Mid Sussex District Council 67Worthing Borough Council 67

SOUTH WEST REGION 68

BRISTOL 68Bristol City Council (U) 68

CORNWALL 68Caradon District Council 68Carrick District Council 68Kerrier District Council 68North Cornwall District Council 68Penwith District Council 68Restormel Borough Council 68

DEVON 68East Devon District Council 68Exeter City Council 68Mid Devon District Council 68North Devon District Council 68Plymouth City Council (U) 68South Hams District Council 68Teignbridge District Council 68

Torbay Council (U) 68Torridge District Council 68West Devon Borough Council 68

DORSET 69Bournemouth Borough Council (U) 69Christchurch Borough Council 69East Dorset District Council 69North Dorset District Council 69Poole Borough Council (U) 69Purbeck District Council 69West Dorset District Council 69Weymouth & Portland Borough Council 69

GLOUCESTERSHIRE 69Cheltenham Borough Council 69Cotswold District Council 69Forest of Dean District Council 69Gloucester City Council 69South Gloucestershire District Council (U) 69Stroud District Council 69Tewkesbury Borough Council 69

SOMERSET 69Bath & North East Somerset District Council (U) 69Mendip District Council 69North Somerset District Council (U) 69Sedgemoor District Council 69South Somerset District Council 69Taunton Deane Borough Council 69West Somerset District Council 69

WILTSHIRE 69Kennet District Council 69North Wiltshire District Council 69Salisbury District Council 69Swindon Borough Council (U) 69West Wiltshire District Council 69

CAMBRIDGESHIRE 70Cambridge City Council 70East Cambridgeshire District Council 70Fenland District Council 70Huntingdon District Council 70Peterborough City Council (U) 70South Cambridgeshire District Council 70

NORFOLK 70Breckland District Council 70Broadland District Council 70Great Yarmouth Borough Council 70King�s Lynn & West Norfolk Borough Council 70North Norfolk District Council 70Norwich City Council 70South Norfolk District Council 70

SUFFOLK 70Babergh District Council 70Forest Heath District Council 70Ipswich Borough Council 71Mid Suffolk District Council 71St Edmundsbury Borough Council 71Suffolk Coastal District Council 71Waveney District Council 71

EAST MIDLANDS REGION 72Amber Valley Borough Council 72Bolsover District Council 72Chesterfield Borough Council 72

Derby City Council (U) 72Derbyshire Dales District Council 72Erewash Borough Council 72High Peak Borough Council 72North East Derbyshire District Council 72South Derbyshire District Council 72Blaby District Council 72Charnwood Borough Council 72Harborough District Council 72Hinckley & Bosworth Borough Council 72Leicester City Council (U) 72Melton Borough Council 72North West Leicestershire District Council 72Oadby & Wigston Borough Council 72Boston Borough Council 72East Lindsey District Council 73Lincoln City Council 73North East Lincolnshire District Council (U) 73North Kesteven District Council 73North Lincolnshire District Council (U) 73South Holland District Council 73South Kesteven District Council 73West Lindsey District Council 73Corby Borough Council 73Daventry District Council 73East Northamptonshire District Council 73Kettering Borough Council 73Northampton Borough Council 73South Northamptonshire District Council 73Wellingborough Borough Council 73Ashfield District Council 73Bassetlaw District Council 73Broxtowe Borough Council 73Gedling Borough Council 73Mansfield District Council 73Newark & Sherwood District Council 73Nottingham City Council (U) 73Rushcliffe Borough Council 73

WEST MIDLANDS REGION 74Herefordshire Council (U) 74Bridgnorth District Council 74North Shropshire District Council 74Oswestry Borough Council 74Shrewsbury & Atcham Borough Council 74South Shropshire District Council 74Telford & Wrekin Council (U) 74Cannock Chase District Council 74East Staffordshire Borough Council 74Lichfield District Council 74Newcastle-under-Lyme Borough Council 74South Staffordshire District Council 74Stafford Borough Council 74Staffordshire Moorlands District Council 74Stoke-on-Trent City Council (U) 74Tamworth Borough Council 74North Warwickshire Borough Council 74Nuneaton & Bedworth Borough Council 74Rugby Borough Council 75Stratford-upon-Avon District Council 75Warwick District Council 75Birmingham City Council 75Coventry City Council 75Dudley Metropolitan Borough Council 75Sandwell Metropolitan Borough Council 75

Solihull Metropolitan Borough Council 75Walsall Metropolitan Borough Council 75Wolverhampton Borough Council 75Bromsgrove District Council 75Malvern Hills District Council 75Redditch Borough Council 75Worcester City Council 75Wychavon District Council 75Wyre Forest District Council 75

WALES 76Anglesey County Council (U) 76Blaenau Gwent County Borough Council (U) 76Bridgend County Borough Council (U) 76Caerphilly County Borough Council (U) 76Cardiff County Council (U) 76Carmarthenshire County Council (U) 76Ceredigion (formerly Cardiganshire) County Council (U) 76Conwy County Borough Council (U) 76Denbighshire County Council (U) 76Flintshire County Council (U) 76Gwynedd Council 76Merthyr Tydfil County Borough Council (U) 76Monmouthshire County Council (U) 76Neath Port Talbot County Borough Council (U) 76Newport County Borough Council (U) 76Pembrokeshire County Council (U) 76Powys County Council (U) 76Rhondda Cynon Taff County Borough Council (U) 76Swansea County Council (U) 76Torfaen County Borough Council (U) 76Vale of Glamorgan County Borough Council (U) 76Wrexham County Borough Council (U) 76

YORKSHIRE & HUMBERSIDE 77City of Kingston upon Hull 77East Riding of Yorkshire 77City of York 77Craven 77Hambleton 77Harrogate 77Middlesbrough 77Redcar & Cleveland 77Richmondshire 77Ryedale 77Scarborough 77Selby 77Stockton 77Barnsley 77Doncaster 77Rotherham 77Sheffield 77Calderdale 77City of Bradford 78Kirklees 78Leeds 78Wakefield 78

NORTH WEST REGION 79Chester City Council 79Congleton Borough Council 79Crewe & Nantwich Borough Council 79Ellesmere Port & Neston Borough Council 79Halton Borough Council (U) 79Macclesfield Borough Council 79Vale Royal Borough Council 79

Warrington Borough Council (U) 79Bolton Borough Council 79Bury Borough Council 79Manchester City Council 79Oldham Borough Council 79Rochdale Borough Council 79Salford City Council 79Stockport Borough Council 79Tameside Borough Council 79Trafford Borough Council 79Wigan Borough Council 79Blackburn with Darwen Borough Council (U) 79Blackpool Borough Council (U) 79Burnley Borough Council 79Chorley Borough Council 79Fylde Borough Council 80Hyndburn Borough Council 80Lancaster City Council 80Pendle Borough Council 80Preston Borough Council 80Ribble Valley Borough Council 80Rossendale Borough Council 80South Ribble Borough Council 80West Lancashire District Council 80Wyre Borough Council 80Knowsley Metropolitan Borough Council 80Liverpool City Council 80Sefton Metropolitan Borough Council 80St Helens Borough Council 80Wirral Metropolitan Borough Council 80

NORTH REGION 81Allerdale Borough Council 81Barrow-in-Furness Borough Council 81Carlisle City Council 81Copeland Borough Council 81Eden District Council 81South Lakeland District Council 81Chester-le-Street District Council 81Darlington Borough Council (U) 81Derwentside District Council 81Durham District Council 81Easington District Council 81Hartlepool Borough Council (U) 81Sedgefield Borough Council 81Stockton-on-Tees Borough Council (U) 81Teesdale District Council 81Wear Valley District Council 81Alnwick District Council 81Berwick-upon-Tweed Borough Council 81Blyth Valley Borough Council 82Castle Morpeth Borough Council 82Tynedale District Council 82Wansbeck District Council 82Gateshead Borough Council 82Newcastle upon Tyne City Council 82North Tyneside Borough Council 82South Tyneside Borough Council 82Sunderland City Council 82

B3- SCOTLAND 83Aberdeen City Council 83Aberdeenshire Council 83Angus Council 83Argyll & Bute Council 83Clackmannanshire Council 83

Comhairle nan Eilean Sair 83Dumfries & Galloway Council 83Dundee City Council 83East Ayrshire Council 83East Dunbartonshire Council 83East Lothian Council 83East Renfrewshire Council 83Edinburgh City Council 84Falkirk Council 84Fife Council 84Glasgow City Council 84Highland Council 84Inverclyde Council 84Midlothian Council 84Moray Council 84North Ayrshire Council 84North Lanarkshire Council 84Orkney Islands Council 84Perth & Kinross Council 84Renfrewshire Council 84Scottish Borders Council 84Shetland Islands Council 84South Ayrshire Council 84South Lanarkshire Council 84Stirling Council 84West Dunbartonshire Council 84West Lothian Council 84

B4 - NORTHERN IRELAND 85Antrim Borough Council 85Ards Borough Council 85Armagh City & District Council 85Ballymoney Borough Council 85Banbridge District Council 85Belfast City Council 85Carrickfergus Borough Council 85Castlereagh Borough Council 85Coleraine Borough Council 85Cookstown District Council 85Craigavon Borough Council 85Derry City Council 85Down District Council 85Dungannon District Council 85Fermanagh District Council 86Larne Borough Council 86Limavady Borough Council 86Lisburn Borough Council 86Magherafelt District Council 86Moyle District Council 86Newry and Mourne District Council 86Newtownabbey Borough Council 86North Down Borough Council 86Omagh District Council 86Strabane District Council 86

APPENDIX C - HEALTHC1 - IRELAND 87

Eastern Regional Health Authority 87Midland Health Board 87Mid-Western Health Board 87North Eastern Health Board 87North Western Health Board 87South Eastern Health Board 87Southern Health Board 87Western Health Board 88

C2 - UNITED KINGDOM 89Department of Health 89NHS Purchasing And Supply Agency 89Medicines and Healthcare Products Regulatory Agency 89NHS Estates 90NHS Pensions Agency 90

APPENDIX D - DEFENCED1 - UNITED KINGDOM 91

Armed Forces Personnel Administration Agency 91Army Base Repair Organisation 92Army Personnel Centre 92Army Training And Recruiting Agency 92British Forces Post Office 92Defence Analytical Services Agency 92Defence Aviation Repair Agency 92Defence Bills Agency 93Defence Communication Services Agency 93Defence Dental Agency 93Defence Estates Agency 93Defence Geographic And Imagery Intelligence Agency 93Defence Housing Executive 93Defence Intelligence And Security Centre 93Defence Medical Training Organisation 94Defence Procurement Agency 94Defence Science And Technology Laboratory 94Defence Secondary Care Agency 94Defence Storage And Distribution Agency 94Defence Transport And Movements Agency 94Defence Vetting Agency 95Disposal Sales Agency 95Duke Of York�s Royal Military School 95Medical Supplies Agency 95Meteorological Office 95Ministry Of Defence Police 95Naval Manning Agency 95Naval Recruiting And Training Agency 96Pay And Personnel Agency 96Queen Victoria School 96RAF Personnel Management Agency 96RAF Training Group Defence Agency 96Service Children�s Education 96War Pensions Agency 96Warship Support Agency 97UK Hydrographic Office 97

The Publ ic Sector in Ireland and the United Kingdom

The public sector organisations in Ireland and the United Kingdom are responsible for a combined annual expen -diture on goods and services in the region of � 300 Billion.

Public-sector organisations are good customers. They have to be fair, honest and professional in the way theychoose suppliers and in any dealings with them. They are also long-standing, stable customers, and have to paypromptly and in line with agreed contract terms. Public- sector organisations have to pay accounts within 30days (or any other agreed credit period) of receiving a valid bill or invoice.

These organisations are responsible for the delivery of all the public services, from health to education to publichousing to social welfare and public administration. As a result, the public sector purchases everything frompaperclips to passenger cars and from catering to consultancy services. The sector may be sub-divided intogroups on the basis of shared activities or objectives as follows:

ä Central government departments and executive agencies

â Department of the Taoiseach, HM Treasury, etc.

ä Devolved administrations

â Scottish Executive, Welsh Assembly, etc

ä Health Boards and Trusts

â Eastern Regional Health Authority, Birmingham Health Authority, etc

ä Defence

â Department of Defence, Defence Procurement Agency, etc.

ä Local authorities

â Mayo County Council, Southampton City Council, etc.

ä Universities & colleges

â University College Cork, Manchester University, etc.

The Principles of Publ ic Sector Buying

The European Community Treaty covers all public-sector procurement contracts in the European Union, regard -less of their value. The Treaty establishes four fundamental principles, which govern public procurement. Theseare as follows:

Equal Treatment

The principle of Equal Treatment requires that all suppliers be treated equally and with the utmost fairness atevery stage of a contract award procedure. This means that the selection of candidates to tender, the receipt oftenders and the treatment of tenders must be carried out in a scrupulously fair manner.

A breach of equal treatment would occur where a supplier suffered discrimination because of location or nation -ality or bias of any description.

Guide to Tendering for Public Sector Contracts in Ireland and the United Kingdom

Page 17

Overview &Characteristics of thePublic Sector Market

1

Transparency

The principle of Transparency requires that information regarding forthcoming contracts and the rules to beapplied should be readily available to all interested candidates. It requires that candidates be informed of therules that will be applied in assessing their applications for tender lists and the criteria to be used in the evalua-tion of tenders. In the absence of this information, it would be impossible for a competitive tendering process tobe carried out properly.

A breach of transparency would arise where a contract was awarded with limited publicity or even no publicity atall, as well as in the absence of award criteria being available to tenderers.

Proportionality

The principle of Proportionality requires that the demands placed upon suppliers should be both relevant anddirectly related to the contract being awarded. For example, suppliers should be prepared to provide informationabout their company and their products when such information is necessary for commercial decisions to betaken by buyers.

A breach of proportionality would arise where excessive conditions were placed upon prospective suppliers. Atypical example would be where a buyer insisted on a minimum turnover of � 10 million when awarding a con-tract for � 100,000.

Mutual Recognition

The principle of Mutual Recognition requires that the standards, specifications and qualifications in use through-out the EU should receive equal recognition, on condition that the products or services are suitable for theirintended purpose.

A breach of this principle would arise in a case where a product was suitable for the purpose specified and com-plied with the relevant standards in the suppliers country but was disqualified because the supplier was unableto demonstrate compliance with the specific standard quoted in the tender.

European & National Legislation

Although the provisions of the European Community Treaty cover all public-sector procurement contracts, inpractice the terms are not specific enough to provide any practical guidance. The principles are supported byEuropean Directives, which set down procedures and standards (based on openness, non-discrimination andcompetition) for choosing tenderers and awarding contracts with an estimated value above a set limit or thresh-old.

In the early 90's the European Commission adopted the following three Directives1 to regulate public procure-ment:

ä Services Directive 92/50

ä Supply Directive 93/36

ä Works Directive 93/37

A European Directive is not directly enforceable in its own right but has to be implemented in the legal system ofeach member state. In Ireland, the Directive �s have been implemented using the following Statutory Instruments.

ä 1993 European Communities (Award of Public Works Contracts Regulations) (SI No. 173/1993)

ä 1994 European Communities (Award of Public Supply Contracts Regulations) (SI No. 292/1994)

ä 1994 European Communities (Award of Public Works Contracts Regulations) (SI No. 293/1994)

In the UK, the Directive's have been implemented using the following Statutory Instruments 2.

ä 1993 Public Services Contracts Regulations (SI 1993 No. 3228)

ä 1995 Public Supply Contracts Regulations (SI 1995 No. 201)

ä 1991 Public Works Contracts Regulations (SI 1991 No. 2680)

Guide to Tendering for Public Sector Contracts in Ireland and the United Kingdom

Page 18

1 The full version of these Directives can be access via the internet at http://www.tendersdirect.co.uk

2 The full version of the Statutory Instruments can be accessed via the internet at http://www.irishstatutebook.ie and

http://www.hmso.gov.uk/stat.htm

The Regulations require contracts that exceed threshold financial values (detailed in the following section) to beadvertised in the Official Journal of the European Union (OJEU) and lay down procedural rules for conducting thetender and contract award process.

Member States of the European Union are also party to the World Trade Organisation �s (WTO) GovernmentProcurement Agreement (GPA)3. This opens the public procurement market on a reciprocal basis to many of theworld�s leading economies including Canada, the United States and Japan. The three Directive�s listed abovewere revised in 1997 to incorporate the GPA�s provisions:

ä Co-ordination of Public Service, Supply and Works Contracts Directive 97/52

The three European Directive's listed on the previous page have been superseded by a single new Directive(2004/18/EC)4, which as well as simplifying the rules, consolidates the requirements for Services, Supplies andWorks into a single text. The new Directive was published on 30th April 2004 and member states have 21 monthsin which to implement this in national legislation. In Ireland national implementation is anticipated in Q2 2005.In the UK, Scotland will implement its own version, separately from the version for England, Wales and NorthernIreland, but both implementations are anticipated at the end of 2005.

Thresholds

The following table lists the financial thresholds that determine whether a contract, or a group of contracts, issubject to the European Procurement Directives. If the value of a single contract or a series of contracts for goodsand services of a similar type exceed these thresholds then the buyer is required to comply with the procedureslaid down in the relevant Directive.

The value of the thresholds are defined in terms of Euro (�) or Special Drawing Rights (SDR)5. The equivalent

Guide to Tendering for Public Sector Contracts in Ireland and the United Kingdom

Page 19

� 154,014 � 154,0147 � 5,923,6248

(UK£ 99,695) (UK£ 99,695) (UK£ 3,834,411)

� 236,945 � 236,945 � 5,923,6248

(UK£ 153,376) (UK£ 153,376) (UK£ 3,834,411)

� 750,000 � 750,000 � 5,923,6248

(UK£ 485,481) (UK£ 485,481) (UK£ 3,834,411)

Not Applicable � 80,000 � 1,000,000

(UK£ 51,785) (UK£ 647,308)

Central Governmentauthorities6

Other Public Authorities

Indicative Notices

Small Lots

Buyer Supplies Services Works

3 More information on the WTO's Government Procurement Agreement can be accessed via the internet at

http://www.wto.org/english/tratop_e/gproc_e/gp_gpa_e.htm

4 The new Directive 2004/18/EC can be viewed via the internet at http://europa.eu.int/eur-lex/pri/en/oj/dat/2004/l_134/l_13420040430en01140240.pdf

5 The International Monetary Fund (IMF) created the SDR in 1969 as an artificial currency unit. The value is defined using a basket of national currencies that

currently consists of the U.S. Dollar, Euro, Japanese Yen, and Pound Sterling.

6 Annex IV of Directive 2004/18/EC lists central government bodies subject to the World Trade Organisation's (WTO), Government Procurement Agreement

(GPA). These thresholds will also apply to any successor bodies.

7 With the exception of the following services which have a threshold of � 200,000 (UK£ 129,462)

� Part B (residual) services

� Research & Development Services (Category 8)

� The following Telecommunications services in Category 5

� CPC 7524 - Television and Radio Broadcast services

� CPC 7525 - Interconnection services

� CPC 7526 - Integrated telecommunications services

� Subsidised services contractsunder Article 3 of the Services Directive

6 For subsidised works contracts the threshold is � 5,000,000 (£3,834,411)

value in currencies outside the Eurozone is based on fixed values calculated every two years by the EuropeanCommission, which are published in the C Series of the Official Journal.

The values in the table above were published on 19th December 2003 (OJ No. C 309) and are valid from 1 January2004 until 31 December 2005. The new Directive (2004/18/EC) introduces new financial thresholds which areapproximately 5% higher but these will only take effect in each member state when the Directive is implementedin national legislation.

The Variety of Goods and Services

The buying agencies issue tens of thousands of orders for an immense variety of goods and services, ranging invalue from a few hundred to many millions of pounds. These orders are categorised into three main categoriesi.e. Works, Supplies and Services.

Works

Works contracts are broadly construction related and include building completion work. Examples of these are:

ä Construction of roads, bridges & railways

ä Construction of buildings

ä Demolition work

ä Installation of plumbing, heating and electrical equipment

ä Plastering, papering and tiling

Supplies

Supply contracts are for the procurement of goods or products, and may include siting, installation, or otherrelated services. These can be for the purchase, lease, rental, or hire purchase of products. Examples of theseare:

ä Ambulances

ä Batteries

ä Clothing

ä Electrical supplies

ä Food

ä Furniture

ä Office equipment and consumables

ä Computer software

ä Telecommunications equipment

ä Vehicles

Services

Services contracts are awarded for services of every description, examples of which are:

ä Advertising

ä Catering

ä Computer support

ä Engineering

ä Financial services

ä Maintenance and repair

ä Management consultancy

ä Market research

ä Office cleaning

ä Publishing and printing

ä Security

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Public sector purchasers are required to base the procurement of all goods and services on objective criteria.These criteria are likely to include:

ä Value for money

ä Compatibility and adaptability to required use

ä Overall response times and quality of service

ä Security of supply

ä Quality of product

ä Consistency of product

ä Delivery times and schedules consistently met

ä Ability to supply in required quantities / pack sizes

ä Ability to deliver to required locations

ä After-sales service

ä Ability to hold spares

ä Flexibility to new / additional requirements

ä Courtesy and co-operation

Demonstration of these attributes is usually achieved through a competitive process, with the formality of theevaluation increasing in line with the value of the contract. As such, procurement is very much linked with a quo-tation or tender process, at least from the perspective of the public-sector buyer.

Procurement Procedures

As we described in Chapter 1 higher value contracts are subject to European and national legislation that requiresa competitive tender process and advertisement of the contract in the Official Journal of the European Union(OJEU).

Below the OJEU thresholds all public sector bodies will have internal procedures or Standing Orders, which willdetermine how the procurement process is handled. Typically this will set out a number of thresholds, the value ofwhich will vary from organisation to organisation, as follows:

ä Direct Purchase threshold

â Goods or services below this value may be sourced from wherever convenient by the end user without hav-ing to obtain written or verbal quotations.

ä Quotation threshold

â The purchaser is required to obtain a minimum number of quotations, normally three, for the goods orservices before selecting the most appropriate. For lower value purchases a verbal quotation is sometimesacceptable but for anything over a few hundred Euro, quotations are normally required in writing.

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How PublicOrganisations PurchaseGoods & Services

2

ä Tender threshold

â As the value of the purchase increases it becomes increasingly important to demonstrate that value formoney has been achieved and that any offers received have been evaluated objectively. As we have alreadydescribed, once the relevant financial threshold has been reached the tender process will be subject to thedetailed procedural rules of the European legislation. Below the thresholds the requirements may be lessstringent but will still follow the same pattern.

The Procurement Process

It is useful to understand the methods that a public-sector buyer will take to source and evaluate suppliers. Theremainder of this Guide will suggest a practical approach which will enable you to determine which organisationsare the most likely customers for your products and services and the criteria they will use to decide which supplieroffers the best solution for their needs.

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Budgets are a common feature for public sector buyers.Sometimes a Request for Quote (RFQ) might be sought toensure sufficient funding is available.

The tender pack will include specifications, terms andconditions, selection criteria and award criteria.

Depending on the value of the contract, the tender willbe notified directly to suppliers or through notices onwww.eTenders.gov.ie website, in the press or OJEU.

If only a restricted number of suppliers will be invited tosubmit a full tender they will be selected using objectiveassessment of financial and technical criteria.

The suppliers selected to submit bids prepare theirresponses in accordance with the directions given in thetender documentation.

All completed bids received by the deadline are evaluat-ed against objective award criteria.

The contract is awarded to the supplier whose tenderhas been evaluated as best fulfilling the award criteria

Contract management includes all aspects of the rela-tionship between the supplier and purchaser until thecontract is completed.

CONTRACTMANAGEMENT

AWARDCONTRACT

EVALUATEBIDS

BIDPREPARATION

CANDIDATESELECTION

ADVERTISEMENT

DOCUMENTPREPARATION

BUDGET

The most effective way of approaching public sector buyers with a view to winning contracts is to adopt a multi-stage approach. For example you have to identify the public sector buyers interested in your products and/or serv-ices before making contact with them. The ultimate objective is to receive a tender invitation and win the contract.

Suppliers should have as much background knowledge of the buyer�s organisation and standard practices as pos-sible. We suggest the following four-stage process to making contact for the first time.

Analysing the Market � Stage 1

1.1 Identify which organisations buy your products and services

â Find out how much they spend

â Find out how often they award contracts

This can be achieved by examining all the available information for example through the organisations web-site, making direct contact and by analysing notices which appear in the press or OJEU.

1.2 Decide on whether to target the sector as a whole or an individual part of it. This decision will depend on thetype of product or service as well as the resources at your disposal.

1.3 Having decided on your target organisation(s), use their own publications, website, trade directories, orphone them discreetly to identify the key people involved in terms of their role in the buying process, i.e. theuser�s, specifier�s, buyer�s, and approver�s?

1.4 Determine if they operate a centralised or decentralised purchasing activity for your products or services.With a centralised activity one section normally controls all purchasing for the organisation, whereas decen-tralised means that individual departments or units purchase on their own behalf.

If they operate a centralised activity, they may award larger contracts. A decentralised activity will providemore opportunities to enter the market, but will also require more effort to identify and influence the keypeople.

1.5 Determine who the current suppliers are and how long they have been supplying the product / service. Also,find out which other companies are likely to pitch for this business. It is essential to know what level of com-petition you will experience.

1.6 Consider the potential this organisation offers you as a supplier, compared to others you might target. Onlywhen you are satisfied that the target organisation provides a real opportunity for your company should youproceed to Stage 3 and introduce your company directly.

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Evaluating the market &Promoting yourcompany

3

Marketing to the Sector � Stage 2

Having decided on your target market you can proceed to Stage 3 and make direct contact with potential cus-tomers. In the short term this is the most likely route to an order or becoming included on a list of approved sup-pliers or a tender list.

However, in parallel with contacting individual organisations you should try to develop general awareness of yourcompany and products or services within the target sector. Unless you are aiming at a very specialised market it islikely that there will be numerous customers for your products and services.

To avoid missing any opportunities you should ensure that any organisation planning to source your products orservices is able to find details of your company quickly and easily. The following methods can be employed togenerate this awareness.

2.1 Ensure that your company is listed in general company directories under the relevant categories, e.g.Yellow/Golden Pages, Kelly�s, and Kompass.

2.2 Ensure that your company is listed in specific trade directories such as the Irish Software Association ordirectories associated with associations such as the British Healthcare Trades Association.

2.3 Identify the trade journals read by your target audience and obtain editorial coverage of new products or byproviding expert comment on topical issues.

2.4 Advertise in trade journals. Although this can be expensive, there are a range of options such as looseinserts, classified advertising, supplier directory features, and display advertising.

2.5 Develop a company website, which contains rich information for any potential user of your products or servic-es i.e. product photographs, specifications, price lists. Ensure potential purchasers can find your website bylisting it with all the major Internet directories and search engines.

Making Direct Contact � Stage 3

This stage is aimed at ensuring the buyer and/or specifier becomes aware of your company and theproducts/services you provide.

3.1 Firstly, write directly to the most relevant person(s) in the organisation selected.

Do not phone an organisation without first providing them with some idea of your company and your prod-ucts / services. If they are not familiar with your company, it is more likely that they may refuse to meet you.

Write to the Purchasing Manager, Specifier or User giving the following:

â Introductory letter about your company

â Outline of your products / services

â Brochures

â Samples (if relevant)

â Details of successes to-date

â What you can offer

Request a direct meeting or provide an invitation to visit your plant / facilities.

3.2 Phone the organisation within 2 weeks of your letter and request a meeting. If the person is not available orrelevant for your particular product / service, seek advice on the appropriate person. Ask them if it is possi-ble to arrange a meeting for you with the recommended person.

Perseverance is recommended at this stage. If you don�t succeed, don�t be afraid to phone the organisationrepeatedly, although politeness and courtesy are essential. Also, use every opportunity to attend events orseminars where your target buyers may be present. This can be a very useful way to make contact.

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Meeting The Buyer - Stage 4

Buyers are generally reluctant to meet suppliers so if you succeed in making an appointment, use the opportunityto the utmost. Make sure to leave the buyer with a good impression of you, your company and your products /services and after-sales service. The old adage "first impressions are lasting" is very apt for this situation.

4.1 When you get an opportunity to meet directly with the Buyer or Specifier, prepare well.

â Make sure that you research the organisation and its requirements as thoroughly as possible.

â Decide who should attend � it is recommended that not more than 2 persons from your organisationshould attend.

â Draw up an agenda for your meeting and keep it short and focused. Write down each of the questions thatyou need to ask. Don�t rely on remembering them at the meeting; the buyer may be under time pressure,so get the most important questions in first and take notes.

4.2 At the meeting, ask clear questions relevant to your product / service and provide the buyer with comprehen-sive information. Bring samples if appropriate. Bring along copies of relevant documentation, e.g. quality cer-tificates, awards, details of recent contracts and of course brochures.

Focus on the "added value" your company can offer, i.e. what makes you different from your competitors?

Remember this is your first opportunity to confirm their real and immediate interest in your products or serv-ices.

4.3 Identify the buyer�s requirements.

â Who are the specifiers and users and other relevant personnel for your product / service?

â What are their volumes / quantities / intervals of purchase?

â Which locations use the product / service, i.e. is it at one or several locations throughout the country andwould they require delivery to one or several locations?

â What does the buyer perceive as the key requirements from a supplier of this product / service?

â What is the buyer�s level of satisfaction with the current supplier?

â Focus on the benefits your company can provide if awarded the next contract.

4.4 When is the next opportunity to supply your products or services i.e. when will they next be selecting suppli-ers or issuing a tender?

â Is competitive tendering always used and is it via an OPEN (any company can tender) or a RESTRICTED

(limited numbers invited) procedure?

â How will potential suppliers be advised, e.g. direct contact, newspaper advertisement or OJEU advertise-ment?

â Are ongoing lists of suppliers kept and are they regularly updated?

â Are there special procedures for special projects / once-off purchases?

â Do they use direct invitations in addition to open tendering?

â How many do they normally invite to tender?

â What do they look for from suppliers � details of experience, financial standing, technical capacity, etc?What rules do they use regarding these criteria?

4.5 Will the buyer accept samples of the product for testing?

4.6 Would the buyer accept an invitation to visit your premises?

4.7 Will the buyer include you on the tender list � how can you ensure you will be included?

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Summary

As indicated, it is recommended that you draw up a list of well thought out questions prior to your meeting. It isalso recommended that you send your questions to the buyer prior to the meeting, if possible, so that they canhave an opportunity to prepare answers.

There is a commonly held, but mistaken belief that buyers never change suppliers and that public sector marketsare all but impossible to sell to. Meetings with buyers will enable you to dispel this belief. In most instances, youwill discover that buyers are constantly evaluating their supplier base in order to achieve greater value for money,while providing a quality service. However, it must also be said that the buyer, in seeking tenders, is usuallyresponding to a demand from an internal customer.

It is essential to get to the buyer early in the tender process (i.e. months and even years before the tender processcommences). This is so that the buyer can evaluate the options and be fully armed with an alternative supplier(s)to meet the current requirements. Therefore, at the meeting you should grasp the opportunity to convince thebuyer that you have the resources, capability and desire to become a valued supplier.

Remember it may require some effort to get on tender lists and be in with a chance of winning a contract, but it isimportant to persevere.

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Opportunities for contracting with the public sector may be advertised in a wide variety of places. Contracts areoften advertised in national or regional newspapers, or in trade journals. However, although public-sector organi-sations are obliged to publish higher value contracts, because of national legislation or their own internal stand-ing orders, many low value contracts may not be advertised at all.

National Newspaper Advertisements

The following tender is an example of a typical tender advertisement published in a local or regional newspaper.Because of the relatively high cost of placing such advertisements in the press, these tender notices only containbrief details of the goods or services required.

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TenderAdvertisement

4

ILLUSORY COUNTY COUNCIL

SELECT LIST OF TENDERERS

PROJECT MANAGEMENT ADVICE/

MANAGEMENT CONSULTANCY SERVICES FOR

THE GROUPED SCHOOLS MODERNISATION

Applications are invited from suitably experienced and qualified companies, organisations or indi-viduals wishing to tender for the provision of Project Management Advice/Technical ConsultancyServices for the Grouped Schools Modernisation Project, within the County of Illusory.

It is envisaged that the service provider will need expertise in the following areas:

· preparation and compilation of relevant information prior to tender;

· preparation of ITN documentation and its agreement with stakeholders;

· the development of appropriate contract documentation and management procedures;

· the development of evaluation models and completion contractor appraisal/contract evalua-tion;

· negotiations with tenderers and discussions with affected stakeholders;

· completion of necessary reports on any process carried out and their presentation to stake-holders/management and the council.

The Council will be using an accelerated two-stage process to appoint the service provider.Applicants expressing an interest will be sent a business questionnaire, which must be completedand returned with the appropriate supporting information by no later than 17th March 2005.

Tenderers will be selected on the basis of experience, capability, quality, skills and resources nec-essary to undertake the service, and financial standing. It is anticipated that tenders will be invitedon 1st April 2005. The contract is due to commence in late May 2005 and is expected to run foraround two (2) years.

Contracts will be awarded on the basis of the most economically advantageous tender taking intoaccount price, competence, experience, ability, quality criteria, skills necessary to undertake theservice and also taking into account the Council's duty to obtain Best Value and achieve the statedoutputs for the commission as set out in the tender documentation.

If you wish to express an interest in providing this service, please fax/write/e-mail to

Patrick Marmoutier, Procurement Group, Room 1703 Illusory Town Hall, Inventing, Illusory.Telephone: (01) 617 7944, Fax: (01) 123 4567 e-mail [email protected]

Official Journal of the European Union (OJEU)

All public procurement contracts with a value exceeding the thresholds listed in Chapter 1 must be published inthe daily supplement to the Official Journal of the European Union (OJEU). This provides information on the currentrequirements and invites suppliers to express an interest, or to tender directly in some cases, depending on thecontract procedure. It also sets out information about contracts, which have been awarded. Some departmentshave made it their policy to advertise more contracts in OJEU than their legal obligations demand.

There are four basic types of notice that are published in the OJEU as follows:

ä Prior or Pre Information Notices (PIN)

â PIN�s are published annually and indicate the contracts that the authority intends to award over the coming12 months together with the anticipated value of these contracts.

ä Qualification Systems

â These indicate the existence of a list of approved suppliers who may be called upon to tender for goods andservices as required.

ä Invitations to Tender (ITT)

â An ITT is related to a specific contract and requires the supplier to indicate their interest in providing a bid.At this stage the purchaser may conduct a selection process to reduce the number of suppliers who areinvited to tender.

ä Contract Award Notices

â Following the award of a contract the purchaser is required to publish details of the successful supplier orcontractor. Contract award notices can be very useful for identifying the type of organisation purchasing thetype of goods or services you provide and for forecasting when the next purchase will take place. They arealso useful for monitoring competitor activity or identifying sub-contract opportunities.

Access to the Official Journal

Although the OJEU was originally produced as a printed document, it is now only available online or as a CD-ROM.Tenders Electronic Daily (http://ted.publications.eu.int) is the on-line version of OJEU. It uses subject and countrycodes to give you direct access to notices that may interest you. However, many businesses find it more useful touse one of the �value added� services, as follows:

ä eTenders (www.eTenders.gov.ie). An excellent resource provided by the Department of Finance and listingall Irish OJEU contracts as well as a significant number of lower value contracts published by the Irish publicsector.

ä Tenders Direct (www.TendersDirect.com). A commercial service providing access to all OJEU notices through-out Europe plus an increasing number of lower value contracts from a variety of sources. Also includes anemail alerting facility.

ä Euro Info Centres (EIC) have been set up throughout the UK by the European Commission to provide informa-tion and services for business. These include a full library service of OJEU and an Alerting Service forTenders Electronic Daily. Most centres have been set up in host organisations including, for example, busi-ness development agencies, university libraries, or regional Chambers of Commerce.

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Contact:

There is a multitude of notice formats used in the OJEU depending on whether a public body or a utility companyis issuing the contract, whether it is for Works, Supplies or Services and also the type of tendering procedurebeing used. However, despite the confusing layout they all contain basically the same information, including theproducts or services required and who to contact for further information.

On the next page is an example of a public services tender notice as it appears in the OJEU. We have used thesame tender advertised in the newspaper example used on the previous page, in order to compare the informa-tion provided in both examples. We have also added a key at the side of the OJEU advertisement to explain thelayout that can sometimes be quite obscure.

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eTendersNational Public Procurement Policy UnitDepartment of FinanceDublinTel: (01) 617 7944Email: [email protected]: www.eTenders.gov.ie

Tenders Direct4 Albert StreetAberdeenAB25 1XQTel: 01224 636999Fax: 01224 636997Email: [email protected]: www.tendersdirect.co.uk

Example of an Invitation to Tender notice published in the Official Journal

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Invitation to Tender Notice

Title: IRL-Inventing: management consultancy and project management services

Purchase Authority:ILLUSORY COUNTY COUNCIL

Journal Ref: 145615-2005

Published on: 29-Feb 2005

Deadline: This notice expires on 17/03/2005.

Contract Type: This is a service contract.

Country: Ireland

Notice Type: Invitation to Tender Notice - Accelerated restricted procedure

Regulations: Regulated by the European Services Directive 92/50/EEC.

Tender Details

1. Awarding authority: Illusory County Council, Directorate of Education and Culture, Procurement

Group, Room 1703 Illusory Town Hall, Inventing, Illusory. Att: Patrick Marmoutier. Tel: (01) 617 7944,

Fax: (01) 123 4567 e-mail [email protected].

2. Category of service and description, CPV: 74141100, 74141700, 74142000, 74142100. Category

11, Management consultancy and project management.

The Education and Culture Directorate wishes to invite tenders from appropriately qualified and

experienced organisations (or individuals) for the provision of the identified consultancy services.

3. Delivery to: Within the boundaries of the Illusory County, Ireland.

4.(a) Reserved for a particular profession: The provision of the services identified requires that the

service provider use staff who has the relevant experience and competencies.

4.(b) Law, regulation or administrative provision: The contracts will be subject to English law.

4.(c) Obligation to mention the names and qualification of personnel: Tenderers will be required to

indicate the names and qualifications and experience of their employees who will be responsible for

the provision of the services.

It is envisaged that the service provider will need expertise in the following areas: preparation and

compilation of relevant information prior to tender; preparation of ITN documentation and its agree-

ment with stakeholders; the development of appropriate contract documentation and management

procedures; the development of evaluation models and completion contractor appraisal/contract

evaluation; negotiations with tenderers and discussions with affected stakeholders; completion of

necessary reports on any process carried out and their presentation to stakeholders/management

and the council.

5. Division into lots: No.

6. Number of service providers which will be invited to tender: To be determined on consideration of

applications received, but it is envisaged that between 5-8 eligible tenderers will be invited.

7. Variants: There are no variants.

8. Time limits for completion or duration of the contract, for starting or providing the service: The

contract will be placed for the duration of the project, which is expected to run for around 2 years

from the commencement of service provision. The commission is expected to start around May

2005.

9. Legal form in case of group bidders: Joint and several liability by all service providers. Legal bod-

ies shall be companies or partnerships.

10.(a) Justification for accelerated procedure: Yes, as the council has only recently been notified of

the availability of time limited funding.

10.(b) Deadline for receipt of requests to participate: 17.03.2005.

10.(c) Address: As in 1.

10.(d) Language(s): English.

11. Final date for the dispatch of invitations to tender: 01.04.2005.

12. Deposits and guarantees: The awarding authority reserves the right to require any bonds or guar-

antees it deems appropriate.

13. Qualifications: Information concerning the supplier's own position and the information and formal-

ities necessary for an appraisal of the minimum standards of economic and financial standing and

technical capacity are required as provided for in Articles 29-37 of Directive 92/50/EEC. A question-

The title identifies the location and general requirement

Name of the organisation

The Official Journal (OJEU) reference no.

Date of publication

Deadline date for responses

Works, services or supplies contract

Country of origin

Notice type i.e. information, ITT, contract award, etc.

The legislation regulating this tender

1. Contact details of the purchasing authority

2. CPV and CPC codes classify the services required for

searching and statistical purposes. Followed by a short

text description.

3. Normally this is the same location as the purchasing

authorities office but can vary.

4. Some services must be provided by specialist

providers e.g. doctors, lawyers, etc. The relevant judicial

authority in case of a dispute. Requirement to specify the

particular persons who will complete the work.

5. Some contracts can be divided into smaller projects

which can be awarded to more than one contractor.

6. A restricted procedure will use the information provid-

ed under 13 to select the companies invited to tender.

7. Whether alternative bids will be accepted.

8. Duration of the contract

9. Legal form to be adopted if a joint venture or consor-

tium wins.

10. a. Justification for using a shortened timescale for this

contract.

b. The deadline by which potential suppliers must have

noted interest.

c. The address to which requests must be sent.

d. The acceptable language of the request.

11. Date by which the ITT will have been issued.

12. Any deposit or bond required.

13. A statement that the supplier is not bankrupt or con-

victed plus accounts information, etc. is often required.

The opportunity to tender a bid may arise in three main ways, depending on the value of the contract and theinternal procedures of the purchasing organisation.

Even if you are included on a l ist of suppliers it is important to monitor the press and the OJEU, as the purchasingorganisation may not automatical ly inform you that tenders are being sought. Once again an established relation-ship with a purchasing organisation can be very beeficial, as you should be aware of any forthcoming purchasesand have already begun to prepare your response.

Tender Procedures

There are currently thee categories of tender procedure, Open, Restricted and Negotiated, but a fourth procedure,the Competitive Dialogue, will be introduced when the new Directive 2004/18/EC is implemeted in each memberstate.

ä The Open procedure means that any supplier can request a copy of the tender documents and then submit aresponse. This is infrequently used, as it is likely to produce a large number of tender submissions that thepurchasing authority has to evaluate.

ä The Restricted procedure is used when only a limited number of suppliers will be invited to submit a fulltender. On the basis of economic and technical information provided by the suppliers the purchasingauthority will select those they will invite to submit a tender. In comparison with the Open procedure thisreduces the amount of work in evaluating the final tenders.

ä The Competitive Dialogue is reserved for complex contracts such as Private Finance Initiative projects and isaimed at developing a solution in consultation with suppliers that fulfills the purchasers requirements.

ä The Negotiated procedure can only be used in complex projects when the overall price cannot be deter-mined in advance or when an Open, Restricted or Competitive Dialogue procedure has not resulted in a con-tract award.

Candidate Selection Criteria

Unless you are providing a very simple and homogeneous commodity it is likely that the purchasing authority willuse either a Restricted or a Negotiated procedure. As such you will be requested to complete a questionnaire orprovide the information l isted in the tender advertisement. This information will then be used to determine whichsuppliers will be invited to tender or negotiate.

The criteria must be relevant to determining the candidate’s abi li ty to fulfi l the requirements of a specific contractand any additions anticipated to result directly from the initial contract.

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Responding to aTender Invitation

5

As we described in Chapter 3 ideally you will have identified the potential customers in your target marketand will be included on their list of potential suppliers. You may be directly invited to submit a tender.

1

2 By responding to a notice in the OJEU

3 By responding to an advertisement in the press.

Candidate selection criteria fall into three main categories:

ä Exclusion criteria

ä Financial and Economic Information

ä Technical Capacity

The criteria used are usually very similar and so it is possible to prepare standard responses to these requests,although it is essential that all information is provided in the format requested by the purchasing authority.

Exclusion Criteria

The conditions for exclusion of a candidate include issues such as:

ä Bankruptcy

ä Being convicted for an offence concerning professional misconduct

ä Non-payment of social security contributions or taxes

ä Misrepresentation in supplying information

As a supplier, you may be asked to sign a declaration attesting your compliance with the above matters, as a pre-condition of being considered for a place on a tender l ist.

Financial and Economic Information

Evidence of financial and economic standing is usually ascertained through the provision of:

ä Audited accounts

ä Overall turnover for the previous 3 financial years

ä Turnover related to the products or services being purchased over the same period.

ä For services contracts evidence of risk indemnity insurance.

These requirements have to be specified either in the advertisement (newspaper or OJEU) or in the invitation totender documentation.

Information Supporting Technical Capacity

Evidence of technical capacity, as with financial and economic standing, may be furnished through various meansspecified in advance by the buyer. These may include the availabil i ty of resources or other aspects. Tests of tech-nical capacity will relate to the nature, quantity and purpose of the products or services to be supplied and shouldbe confined to the subject of the contract.

ä A l ist of principal del iveries or services effected over the previous 3 years with detai ls of amounts, dates andrecipients (whether public or private organisations).

ä For services contracts, the educational and professional qual i fications of managerial staff and of thoseresponsible for providing the services.

ä The supplier's technical, qual ity assurance and research facil i ties.

ä The technicians or personnel responsible for qual ity control or compliance with other standards.

ä The technical bodies responsible for monitoring your quality control and conformance with other standards.

ä For products, samples, descriptions or photographs, authenticated if required. Recognised third party certi fi-cation of conformity of the products to given specifications and standards.

ä For complex or special products or services, a possible check on the supplier’s technical capabil i ties, produc-tion capacity, study and research facil i ties or quality control measures carried out by an official body in thesupplier's country of establishment.

ä Information on Health and Safety aspects.

ä Information on Environmental Controls.

ä Average annual manpower and the number of managerial staff for the last 3 years.

ä The tools, plant or equipment avai lable for the carrying out of the services.

ä An indication of the proportion, i f any, of the contract that the service provider intends to sub-contract.

Guide to Tendering for Public Sector Contracts in Ireland and the United Kingdom

Page 32

Where a supplier or service provider meets the candidate selection criteria, and also submits a valid tender, thentheir tender is entitled to be given due consideration under the contract award criteria. In the event that the ten-der then proves to be the best tender under the contract award criteria, the awarding authority is not entitled toreject the tender by returning to re-consider the candidate selection criteria. However, the awarding authority mayat its own discretion decide not to award any contract and to cancel the entire contract award procedure.

Preparing Your Tender

In preparing your tender remember to:

ä Read all of the documentation carefully and note the key points that you must act upon.

ä Check that you can meet the principal requirements and that you will have the necessary resources at yourdisposal to fulfi l the contract, if successful.

ä Note the duration of the contract. It is becoming standard in the public sector to award 2 or 3-year contractsand with the uti l i ties; 3-5 year contracts are fairly standard. If it is a 2-year contract or longer, remember if youdon’t succeed it will be at least 2 years before you get an opportunity to tender again.

Compile a checkl ist upon receipt of the tender invitation documentation that should include all the items to beprovided in the tender document. Use the checkl ist before finalising the tender documentation and submitting itto the purchasing authority. It can also be useful to make up a loose-leaf binder with a contents list to aid in com-pil ing the tender. Any labels provided by the purchasing authority to identify the tender submissions should bestored in a safe place.

It is recommended that you designate someone in your company with overall responsibil i ty for compilation of thetender. Individual aspects can also be allocated to appropriate personnel, i.e. financial figures to the accountsteam, etc. Always ensure that the nominated person is not away at the time the tender needs to be submitted.

IT IS RECOMMENDED THAT ONLY ONE PERSON ISRESPONSIBLE FOR CO-ORDINATING THE TENDER.

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When you have all the documentation required in the invitation to tender, itshould be bound so that it is easy to read. Note: You may be asked to provide a number of copies to assist theevaluation team, some of which may omit pricing information.

Remember the Labels and Envelopes: did they provide a label for returning the tender? – This is an administrativedetai l for the buyers in order to be able to isolate tenders and treat them in a confidential manner. Do they wantone envelope inside another? Comply with whatever is requested.

Remember the Deadline: The public sector are very strict about deadlines and being 5 minutes late may mean allyour work goes to waste, as the tender will be returned to you, normally unopened.

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Closing Date â Note the day, date and time by which the tender must besubmitted.

â Make arrangements in advance for delivery (i.e. post,courier, personal delivery, etc.).

â Acknowledge receipt of the Invitation to Tender and advisethat you intend to submit a bid?

Award Criteria â Note whether it is lowest price or most economicallyadvantageous tender.

â If the latter, what are the factors involved?

Company â Information on company structure, management andorganisation

â Details of shareholding(s)

â Details of personnel

â Details of current order book

Financial Information â Turnover for past 3 years

â Most recent audited accounts

â Bank references

â Tax Clearance Certificate

â Guarantees and bonds

Technical Information â Details of plant and equipment

Specification â Do you understand the full requirements of the specifica-tion? If not, seek clarification.

â What standards are quoted?

â Can you meet the requirements of the specification?

Health & Safety â Details of Health & Safety policy

â Details of accident records

â Environmental issues

Quality Assurance â Details of Quality Assurance

Insurance â Ensure the appropriate insurance is in place

â Professional Indemnity

â Public Liability

â Employers Liability

â Motor insurance

Bonds & Guarantees â Bonds required for large contracts should be arrangedwith the bank

Pricing â Structure the pricing as specified?

â If tender pricing sheets are included complete in full andtotal the costs

Sign-Off Don�t forget to sign all tender documents- unsigned documents will not be considered

Requirement Description Responsibility Completed

Contract Award Criteria

Awarding bodies must decide and make known, in advance of the tender submission, the criteria they intend touse in choosing the successful tenderer(s) for each contract. Prior to submitting your tender, you should examinethese award criteria and ensure that your tender meets them to as high a degree as possible.

The criteria should be specific to the contract and may be in terms of lowest price, or the most economicallyadvantageous tender (sometimes known as MEAT) submitted for the contract.

Lowest Price Criteria

It is increasingly rare for a contract to be specified in terms of the lowest price. Under these terms the purchasingauthority must make the contract award to the supplier who submits the lowest priced val id tender. It is importantto note that the tender must be valid i.e. all the requested information must have been provided and any specifi-cations of the product or service must be strictly observed.

Most Economically Advantageous Criteria

Where this option is chosen, the purchasing authority must specify the particular factors chosen for the contractin question, in descending order of priority (where possible). The factors chosen must relate to the specific con-tract and only those factors may then be used in evaluating tenders.

The criteria may include:

ä Price

ä Delivery date or period

ä Running costs

ä Cost effectiveness

ä Quality

ä Aesthetic and functional characteristics

ä Technical merit

ä After-sales service

ä Technical assistance

ä Plus any other relevant factors chosen by the awarding body

Evaluation of Tenders

Tenders are normally evaluated in two stages and quite often by two separate groups within the purchasingauthority. Firstly, a technical stage to ensure the product or service will meet the specification and performancerequirements. The second stage is the commercial evaluation. If a product or service is not technically acceptable,then the tender will be rejected and not evaluated commercially.

Only tenders that comply with the specifications and general requirements of the tender documentation will beconsidered for acceptance. A tender that does not meet these requirements cannot be accepted and must betreated as invalid. The contracting authority in carrying out the evaluation process may not alter the pre-publishedaward criteria.

These rules ensure that all suppliers and service providers receive equal treatment when competing for publiccontracts.

Contract Award

Submission of a tender normally constitutes a binding legal obligation to provide the products or services, subjectto the terms and conditions contained in the tender document. As such, once the evaluation has been completed,the successful tenderer will normally receive an official purchase order or other formal notification of the purchas-ing authority’s intention to award a contract.

If your tender has been unsuccessful you should be notified straightaway, although there may sometimes be asl ight delay unti l the successful supplier confirms their acceptance.

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Information Feedback

On request purchasing authorities are required to inform any eliminated candidate or tenderer in writing of thereasons for rejection of their application or tender, and, in the case of a tender, the name of the successful tender-er. However, they are not entitled to have details of other tenders (including prices) disclosed to them as a matterof routine.

For contracts subject to the European directives, the awarding authorities are required to publish Notices ofContract Awards. These notices provide for publication of the "price or range of prices paid" and the "value of win-ning awards or the highest and lowest offer taken into account in the award of the contract". Contract AwardNotices can be very useful sources of information and should not be ignored.

Confidentiality of Tenders

In general, sensitive tender information held by public bodies and uti l ities is required to be kept confidential at allstages, including the periods prior to tender opening, during tender evaluation and after the contract is awarded.

Tendering Tips

Here is some information to assist you should the circumstances arise:

ä As far as the law is concerned you do not have to be established in any particular location (although youmust have the ability to meet the response times of the buyer). However, in practice buyers frequently pre-fer local suppliers, so it may be prudent to highlight measures you have put in place to overcome relatedproblems.

ä If you have tendered to the same buyer recently, you should not have to re-supply information, which isalready objectively available to the buyer. However, unless it is problematic to do so, it is probably better tosupply all the information again.

ä When tendering, you can do so on the basis of availing of the resources of other suppliers. All you need toprove is that you have a relationship or arrangement with the other supplier, i.e. you may be required toshow evidence that you have their resources readily at your service.

ä Specifications must not favour or eliminate certain candidates or standards.

ä Specifications must not mention goods of a specific make, source, process or trademark or patent. However,if it is absolutely essential to describe something by these terms, the words "or equivalent" must be used.

ä You will not be permitted to sub-contract an entire contract to another supplier.

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The realisation of all the preparation and hard work is the receipt of a Purchase Order or signed contract from thebuyer. Rather than an end point, this is the beginning of the contract management phase to ensure that you fulfilthe terms of the contract and put yourself in a strong position to win future contracts.

Here are some key points to ensure that you retain the business:

1 Meet the order requirements � deliver on time and deliver high quality.

2 If you are awarded a contract whereby several deliveries over a certain period are required, ensure youmeet these timescales.

3 Arrange to meet with the buyer and the users occasionally to ensure they are happy with the product,delivery and response times.

4 Respond quickly to queries or problems. If you cannot respond immediately, always phone, fax or e-mailthe organisation to explain the problem and provide an explanation and a timescale for solving the prob-lem.

5 Submit invoices on a regular basis, in accordance with the conditions of contract. Ensure they are sent tothe correct address.

6 At least six months before the contract is due for renewal, meet with the buyers, specifiers and users togain an understanding of the requirements for the next contract. Ascertain if they are:

ä satisfied with the product, packing quantities and delivery schedules

ä satisfied with your overall performance during the contract

ä going to use the same specification next time

7 Work with the organisation to ensure there are no outstanding issues that could go against you in the nexttender opportunity.

8 Don�t be afraid to suggest new products / solutions. Innovation is frequently welcomed. Remember that"life cycle costs" are most important. Even if a new product is more expensive, if it saves them money inthe long term, let them know.

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Customer RelationsManagement

6

APPENDIX A -- CENTRAL GOVERNMENT DEPARTMENTS AND AGENCIES 43

APPENDIX B- LOCAL AUTHORITIES 59

APPENDIX C- HEALTH 87

APPENDIX D- DEFENCE 91

Department of Agriculture & Food

Website:www.agriculture.gov.ie

Contact

Agriculture House Kildare Street Dublin 2Tel: 01 6072000Email: [email protected]

Department of Arts, Sport andTourism

Website:www.dast.gov.ie

Contact

23 Kildare StreetDublin 2Tel: 063 13800Email: [email protected]

Office of the Attorney General

Website:www.attorneygeneral.ie

Contact

Government BuildingsUpper Merrion StreetDublin 2Tel: 01 6314000Email: [email protected]

Department of Communications,Marine and Natural Resources

Website:www.dcmnr.gov.ie

Contact

29-31 Adelaide RoadDublin 2Tel: 01 6782000Email: [email protected]

Department of Community, Ruraland Gaeltacht Affairs

Website:www.pobail.ie

Contact

43-49 Mespil RoadDublin 4Tel: 01 6473000Email: [email protected]

Department of Education andScience

Website:www.education.gov.ie

Contact

Marlborough StreetDublin 1Tel: 01 8896400Email: [email protected]

Department of Environment,Heritage and Local Government

Website:www.environ.ie

Contact

Custom HouseDublin 1Tel: 01 8882638Email: [email protected]

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Appendix ACentral Government Departments

AA1Ireland

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Page 46

Department of Finance

Website:www.finance.gov.ie

Contact

Government BuildingsUpper Merrion StreetDublin 2Tel: 01 6767571Email: [email protected]

Department of Foreign Affairs

Website:www.foreignaffairs.gov.ie

Contact

80 St. Stephen�s GreenDublin 2Tel: 01 4780822Email: [email protected]

Department of Health & Children

Website:www.doh.ie

Contact

Hawkins HouseHawkins StreetDublin 2Tel: 016 354000Email: [email protected]

Department of Justice, Equalityand Law Reform

Website:www.justice.ie

Contact

94 St. Stephens GreenDublin 2Tel: 01 6028202Email: [email protected]

Revenue Commissioners

Website:www.revenue.ie

Contact

Dublin CastleDublin 2Tel: 016 792777Email: [email protected]

Department of Social & FamilyAffairs

Website:www.welfare.ie

Contact

Aras Mhic DhiarmadaStore StreetDublin 1Tel: 01 7043000 Email: [email protected]

Department of Enterprise, Tradeand Employment

Website:www.entemp.ie

Contact

23 Kildare StreetDublin 2Tel: 01 6312121Email: [email protected]

Department of the Taoiseach

Website:www.taoiseach.irlgov.ie

Contact

Government Buildings Upper Merrion Street Dublin 2Tel: 01 6624888Email: [email protected]

Department of Transport

Website:www.transport.ie

Contact

Transport HouseKildare StreetDublin 2Tel: 01 6707444Email: [email protected]

Cabinet Office

Website:www.cabinet-office.gov.ukThe Cabinet Office buys goods, equipment and services needed torun a modern office-based organisation. Purchasing is devolved with-in the central department to management unit level with each arearesponsible for purchasing as required to meet its own businessobjectives. Some of the key areas include: information technology,office stationery, property management services, building works,maintenance and furnishings, training and consultancy.

Contact

70 WhitehallLondonSW1A 2ASTel: 020 7270 1234

Department for ConstitutionalAffairs

Website:www.dca.gov.uk/procurementDCA has a central procurement unit staffed by procurement profes-sionals, which provides procurement support and advice to the DCAand its Agencies; including the Court Service (CS) and the PublicGuardianship Office (PGO).

In addition to letting its own contracts for goods and services, theDCA often makes use of collaborative opportunities, by utilisingavailable framework contracts set up by Other GovernmentDepartments.

Contact

Southside105 Victoria StreetLondonSW1E 6QTTel: 0207 210 2197

Department for Culture Mediaand Sport

Website:www.culture.gov.ukThe DCMS has a small procurement team that decides co-ordinatesall procurement activities except for IS/IT goods and services andpress/publicity and coordinates a network of procurement contactswithin DCMS� Non Departmental Public Bodies (NDPB). Direct spendis around £38 million per annum on accommodation, IT, supportservices, legal, training, travel, publicity and conferences.

Contact

2-4 Cockspur StreetLondonSW1Y 5DHTel: 020 7211 6200

Department for Education & Skills

Website:www.dfes.gov.uk/procurementProcurement in DfES is handled by specialist teams who betweenthem cover most of the goods and services purchased. The procure-ment policy team based in Sheffield co-ordinates major procurementactivity, and provides advice and guidance on all aspects of depart-mental procurement.

Contact

MoorfootSheffieldS1 4PQTel: 0207 273 4781

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Appendix ACentral Government Departments

AA2England, Wales & N. Ireland

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Department for Environment,Food and Rural Affairs (DEFRA)

Website:www.defra.gov.uk Through its network of purchasing staff in the core department andits Executive Agencies, DEFRA spends in the region of £400 millioneach year on a wide range of goods and services. The Procurementand Contracts Division, based in London, sets national agreementsfor the supply of many products and services. The goods and servic-es purchased by the department include; advertising, facilities man-agement, building management, research and development, consul-tancy, printing, agricultural machinery, animal foodstuffs, computerhardware and software, office machinery, office cleaning, furniture,protective clothing, laboratory consumables, photographic equip-ment, consumables, telecommunications, veterinary products.

Contact

Ergon House c/o Noble House17 Smith Square LondonSW1P 3JRTel: 020 7238 6951

Foreign and CommonwealthOffice (FCO)

Website:www.fco.gov.ukPurchasing policy is co-ordinated by the Directorate of Purchasing incentral London. The principal purchasing departments are located inCroydon and Milton Keynes.

Contact

Purchasing DirectorateRoom 1/116, OABLondonSW1A 2AFTel: 020 7008 0931

Home Office

Website:www.homeoffice.gov.ukThe Home Office spends around £1 billion per annum on a widerange of goods and services. There are a number of specialist pro-curement units who purchase items including; office machinery andequipment, IT systems, scientific and laboratory equipment construc-tion, maintenance, consultancy services

Contact

Horseferry HouseDean Ryle StreetLondonSW1P 2AWTel: 0207 217 8300

Department for InternationalDevelopment

Website:www.dfid.gov.ukThe Department for International Development finances substantialpurchases of goods and associated services for the benefit of devel-oping countries, in all fields except military equipment, luxury goodsor tobacco related products. Procurement is normally undertaken bythe Department�s registered agents.

Contact

Abercrombie HouseEaglesham RoadEast KilbrideG75 8EATel: 01355 843644

Northern Ireland

Website:www.cpdni.gov.ukThe Northern Ireland public sector spends over £1.6bn each year onprocurement of its business needs. The Central ProcurementDirectorate provides expertise to assist individual departments.

Contact

Rosepark HouseNewtownardsBelfastBT4 3NRTel: 028 9052 6453

Office of the Deputy PrimeMinister

Web:www.procurementportal.odpm.gov.ukThe Office of the Deputy Prime Minister was created as a centraldepartment in its own right in May 2002 and brings together keyresponsibilities for regional and local government, fire, housing,planning and regeneration

Contact

Procurement Infrastructure Services Division 1/H29123 Victoria StreetLondonSW1E 6DETel: 020 7944 4400 ext 17435

Department of Trade and Industry(DTI)

Website:www.dti.gov.ukThe DTI has a mixed procurement organisation. At the centre is theProcurement Policy and Services (PPS) branch. PPS is staffed by pro-fessionally trained people and provides a single and consistentapproach to procurement within the department and its Agencies.

PPS is responsible for the provision of guidance to DTI procurementstaff on all aspects of procurement. It has close links with the Officeof Government Commerce (OGC) and promulgates procurement poli-cy and strategy. PPS does no buying itself.

There are several �centres of expertise� that are the intelligent cus-tomers for specialised areas of procurement. These includeInformation Technology (IT) facilities, estate management, publicityand advertising.

There are also about 65 Management Units making up theDepartment�s structure that have the authority to purchase in theirown right. They also put in place Framework Arrangements for com-mon goods or services that can be accessed by the entireDepartment.

Further, the Department has five Executive Agencies. TheEmployment Tribunal Service, The National Weights and MeasuresLaboratory, Companies House, The Patent Office and the InsolvencyService. Each of these has a measure of autonomy but generally fol-lows DTI procurement practices.

Finally there are the Department�s Executive Non DepartmentalPublic Bodies. These are not obliged to follow DTI procurement poli-cies and practices or to use DTI Frameworks. They do receive fund-ing from the Department but are Contracting Authorities in their ownright and thus subject to Public Procurement rules.

The Department has offices and establishments throughout theUnited Kingdom. These not only include the offices of the OfficialReceivers or Employment Tribunals (parts of the Insolvency Servicesand Employment Tribunal Service Agencies respectively) but alsoGovernment Offices for the Regions, which are jointly staffed withofficers from other Departments.

Contact

Elizabeth House39 York RoadLondonSE1 7LJTel: 020 7215 5742

Department for Transport

Website:http://dft.g2b.info/The Department for Transport Headquarters Organisation is responsi-ble for developing and implementing government transport policy. Itspends annually around £200 million on the direct procurement ofgoods and services. Additionally, taking into account our 6 ExecutiveAgencies who concentrate on major strategic transport projects andthe delivery of services to the public, DfT as a whole spends around£2 billion on the direct procurement of goods and services.

Contact

Great Minster House76 Marsham StreetLondonSW1P 4DRTel: 0207 944 8300

HM Treasury

Website:www.hm-treasury.gov.ukHM Treasury has a central purchasing unit that it is responsible for allthe goods and services purchased by the department. Servicerequirements including; cleaning, electricity, travel, consultancies ofall types, stationery.

Contact

Allington Towers19 Allington StreetLondonSW1E 5EBTel: 020 7270 1304

Department for Work andPensions (DWP)

Website:www.dwp.gov.ukDWP business is conducted within discreet areas of work, such asJob Centre Plus and the Pension Service, with a small central head-quarters. Procurement in the DWP is carried out within centrally con-trolled Centres of Expertise, split in to commodity groups.

Contact

Commercial Policy and Procurement DivisionMayfield CourtSheffieldS1 4EPTel: 0114 2597228

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Biotechnology and BiologicalSciences Research Council(BBSRC)

Website:www.bbsrc.ac.uk

Contact

Polaris HouseNorth Star AvenueSwindonSN21UHTel: 01793 413200

British Library

Website:www.bl.uk

Contact

St Pancras90 Euston RoadLondonNW1 2DBTel: 020 7412 7332

Central Office of Information (COICommunications)

Website:www.coi.gov.uk

Contact

Hercules HouseHercules RoadLondonSE1 7DUTel: 020 7928 2345

Civil Service College Directorate(CMPS)

Website:www.cmps.gov.uk

Contact

Admiralty ArchThe MallLondonSW1A 2WHTel: 0207 276 1800

Council for the Central Laboratoryof the Research Council (CCLRC)

Website:www.cclrc.ac.uk

Contact

ChiltonDidcot0X11 0QXTel: 01235 445000

Court Service

Website:www.courtservice.gov.uk

Contact

Clive HousePetty FranceLondonSW1H 9HDTel: 020 7189 2000

Crown Prosecution Service (CPS)

Website:www.cps.gov.uk

Contact

Departmental Procurement Unit50 Ludgate HillLondonEC4M 7EXTel: 020 7796 8404

Customs and Excise

Website:www.hmce.gov.uk

Contact

Ralli Quays3 Stanley StreetSalfordM60 9LATel: 0161 827 0443

Driver and Vehicle LicensingAgency (DVLA).

Website:www.dvla.gov.uk

Contact

Swansea SA6 7JLTel: 01792 782443

Engineering and PhysicalSciences Research Council(EPSRC)

Website:www.epsrc.ac.uk

Contact

Polaris HouseNorth Star AvenueSwindonSN2 1ETTel: 01739 444000

Export Credits GuaranteeDepartment (ECGD)

Website:www.ecgd.gov.uk

Contact

2 Exchange TowerHarbour Exchange SquareLondonE14 9GSTel: 020 7512 7000

Government Car and DespatchAgency (GCDA)

Website:www.gcda.gov.uk

Contact

LondonSW8 5AXTel: 020 7217 3839

Health and Safety Executive

(HSE)

Website:www.hse.gov.uk

Contact

Magdalen House Trinity RoadBootleL20 3QZTel: 08701 545500

Inland Revenue

Website:www.inlandrevenue.gov.uk

Contact

Corporate ProcurementPO Box 46NottinghamNG2 1BDTel: 0115 974 0080

Insolvency Service

Website:www.insolvency.gov.uk

Contact

21 Bloomsbury StreetLondonWC1B 3QWTel: 0207 6371110

Land Registry

Website:www.landreg.gov.uk

Contact

Touthill CloseCity RoadPeterboroughPE1 1XNTel: 01733 288288

Metropolitan Police Service

Website:www.met.police.uk

Contact

New Scotland YardBroadwayLondonSW1 0BGTel: 020 7230 1212

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Non-Ministerial Bodies

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National Archives

Website:www.nationalarchives.gov.uk

Contact

KewRichmondSurreyTW9 4DUTel: 0208876 3444

National Assembly for Wales

Website:www.wales.gov.uk

Contact

Cardiff BayCardiffCF99 1NATel: 029 20 825111

National Savings and Investments

Website:www.nationalsavings.co.uk

Contact

GlasgowG58 1SBTel: 0845 964 5000

Office for National Statistics

Website:www.ons.gov.uk

Contact

1 Drummond GateLondonSW1V 2QQTel: 0845 601 3034

Office of Government Commerce

Website:www.ogc.gov.uk

Contact

Trevelyan House26-30 Great Peter StreetLondonSW1P 2BYTel: 020 7271 2633

Office of Water Services (OFWAT)

Website:www.ofwat.gov.uk

Contact

Centre City Tower7 Hill StreetBirminghamB5 4UATel: 0121 625 1300

OGCbuying.solutions

Website:www.ogcbuyingsolutions.gov.uk

Contact

Royal Liver BuildingPier HeadLiverpoolL3 1PETel: 0870 268 2222

Ordnance Survey

Website:www.ordnancesurvey.co.uk

Contact

Romsey RoadSouthhamptonS016 4GUTel: 0845 605 0505

Patent Office

Website:www.patent.gov.uk

Contact

Concept HouseCardiff RoadNewportNP10 8QQTel: 01633 814000

Research Council’s ProcurementOrganisation

Website:www.rcpo.research-councils.ac.uk

Contact

Polaris HouseNorth Star AvenueSwindonSN21EUTel: 01793 413396

Royal Mint

Website:www.royalmint.com

Contact

CardiffCF1 1HATel: 0845 6088 300

Rural Payments Agency

Website:www.rpa.gov.uk

Contact

Kings House33 Kings RoadReadingRG1 3BUTel: 0118 958 3626

Small Business Service

Website:www.sbs.gov.uk

Contact

Kingsgate House66-74 Victoria StreetLondonSW1E 6SWTel: 0845 001 0031

Treasury Solicitor

Website:www.treasury-solicitor.gov.uk

Contact

Queen Anne�s Chambers28 BroadwayLondonSW1H 9JSTel: 0207 210 3000

United Kingdom Passport Service

Website:www.ukpa.gov.uk

Contact

Globe House89 Eccleston SquareLondonSW1V 1PNTel: 00870 521 0410

Welsh Historic Monuments(CADW)

Website:www.cadw.wales.gov.uk

Contact

Crown BuildingCathays ParkCardiffCG10 3NQTel: 029 2082 6595

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Scottish Executive

Website:www.scotland.gov.uk

Contact

Scottish Procurement DirectorateMeridian Court5 Cadogan StreetGlasgowG2 6ATTel: 0141 242 5595

Accountant in Bankruptcy

Website:www.aib.gov.uk

Contact

George House126 George StreetEdinburghEH2 4HHTel: 0131 473 4600

Audit Scotland

Website:www.audit-scotland.gov.uk

Contact

110 George StreetEdinburghEH2 4LHTel: 0131 477 1234

Caledonian MacBrayne Ltd

Website:www.calmac.co.uk

Contact

The Ferry TerminalGourockPA19 1QPTel: 01475 650100

Communities Scotland

Website:www.communitiesscotland.gov.uk

Contact

Thistle House91 Haymarket TerraceEdinburghEH12 5HETel: 0131 313 0044

Crofters’ Commission

Website:www.crofterscommission.org.uk

Contact

Castle WyndInvernessIV2 3EQTel: 01463 663405

Fisheries Research Service

Website:www.marlab.ac.uk

Contact

PO Box 101AberdeenAB11 9DBTel: 01224 876544

General Register Office forScotland

Website:www.nas.gov.uk

Contact

HM General Register House2 Princes StreetEdinburghEH1 3YYTel: 0131535 1330

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Appendix ACentral Government Departments

AA3Scotland

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General Teaching Council forScotland

Website:www.gtcs.org.uk

Contact

Clerwood House96 Clermiston RoadEdinburghEH12 6UTTel: 0131 314 6000

Highlands & Islands Airports Ltd

Website:www.hial.co.uk

Contact

Inverness AirportInvernessIV2 7JBTel: 01667 462445

Highlands and Islands Enterprise

Website:www.hie.co.uk

Contact

Cowan HouseInverness retail and Business ParkInvernessIV2 7GFTel: 01463 234171

Historic Scotland

Website:www.historic-scotland.gov.uk

Contact

Longmore HouseSalisbury PlaceEdinburghEH9 1SHTel: 0131 668 8600

HM Inspectorate of Education

Website:www.hmie.gov.uk

Contact

T1 Saughton HouseBroomhouse DriveEdinburghEH11 3XDTel: 0131 244 0650

Learning & Teaching Scotland

Website:www.ltscotland.org.uk

Contact

74 Victoria Crescent RoadGlasgowG12 9JNTel: 0141 337 5000

Mental Welfare Commission forScotland

Website:www.mwcscot.org.uk

Contact

Argyle House3 Lady Lawson StreetEdinburghEH3 9SHTel: 0131 222 6111

National Galleries of Scotland

Website:www.natgalscot.ac.uk

Contact

The Dean Gallery73 Belford RoadEdinburghEH4 3DSTel: 0131 624 6290

National Library of Scotland

Website:www.nls.uk

Contact

George IV BridgeEdinburghEH1 1EWTel: 0131 226 4531

National Museums of Scotland

Website:www.nms.ac.uk

Contact

Chambers StreetEdinburghEH1 1JFTel: 0131 225 7534

Registers of Scotland

Website:www.ros.gov.uk

Contact

Meadowbank House153 London RoadEdinburghEH8 7AUTel: 0131 479 3670

Royal Botanic Garden, Edinburgh

Website:www.rbge.org.uk

Contact

20A Inverleith RowEdinburghEH3 5LRTel: 0131 248 2840

Royal Commission on the Ancientand Historical Monuments ofScotland

Website:www.rcahms.gov.uk

Contact

John Sinclair House16 Bernard TerraceEdinburghEH8 9NXTel: 0131 662 1456

Scottish Agricultural ScienceAgency

Website:www.sasa.gov.uk

Contact

82 Craigs RoadEdinburghEH12 8NJTel: 0131 244 8849

Scottish Arts Council

Website:www.scottisharts.org.uk

Contact

12 Manor PlaceEdinburghEH3 7DDTel: 0131 226 6051

Scottish Children’s ReporterAdministration

Website:www.childrens-reporter.org

Contact

Ochil HouseSpringkerse Business ParkStirlingFK7 7XETel: 01786 459548

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Care Commission

Website:www.carecommission.com

Contact

Compass House11 Riverside DriveDundeeDD1 4NYTel: 01382 207139

Scottish Court Service

Website:www.scottishcourts.gov.uk

Contact

Hayweight House23 Lauriston StreetEdinburghEH2 9DQTel: 0131 229 9200

Scottish Enterprise

Website:www.scottish-enterprise.com

Contact

150 BroomielawAtlantic QuayGlasgowG2 8LUTel: 0141 248 2060

Scottish Environment ProtectionAgency

Website:www.sepa.org.uk

Contact

Erskine CourtThe Castle Business ParkStirlingFK9 4TRTel: 01786 452538

Scottish Fisheries ProtectionAgency

Website:www.sfpa.gov.uk

Contact

523 Pentland House47 Robbs LoanEdinburghEH14 1TYTel: 0131 244 6085

Scottish Further EducationFunding Council

Website:www.sfc.ac.uk

Contact

Donaldson House97 Haymarket TerraceEdinburghEH12 5HDTel: 0131 313 6513

Scottish Higher EducationFunding Council

Website:www.sfc.ac.uk

Contact

Donaldson House97 Haymarket TerraceEdinburghEH12 5HDTel: 0131 313 6685

Scottish Legal Aid Board

Website:www.slab.org.uk

Contact

44 Drumsheugh GardensEdinburghEH3 7SWTel: 0131 240 2019

Scottish Natural Heritage

Website:www.snh.org.uk

Contact

12 Hope TerraceEdinburghEH9 2ASTel: 0131 447 4784

Scottish Parliamentary CorporateBody

Website:www.scottish.parliament.uk

Contact

Procurement ServicesEdinburghEH99 1SPTel: 0131 348 6503

Scottish Prison Service

Website:www.sps.gov.uk

Contact

5 Redheughs RiggEdinburghEH12 9HWTel: 0131 244 5708

Scottish Qualifications Authority

Website:www.sqa.org

Contact

Ironmills RoadDalkeithEH22 1LETel: 0845 279 000

Visitscotland

Website:www.scotexchange.net

Contact

23 Ravelston TerraceEdinburghEH4 3TPTel: 0131 472 2026

Scottish Water

Website:www.scottishwater.co.uk

Contact

6 Castle DriveCarnegie CampusDunfermlineKY11 8GGTel: 01506 446101

Students Awards Agency forScotland

Website:www.saas.gov.uk

Contact

Gyleview House3 Redheughs RiggEdinburghEH12 9HHTel: 0131 2445819

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Carlow County CouncilAthy RoadCarlowTel: 059 9170300Web: www.carlowcoco.ieEmail: [email protected]

Cavan County CouncilCourthouseFarnham StreetCavanCo. CavanTel: 049 4331799Web: www.cavancoco.ieEmail: [email protected]

Clare County CouncilNew Road EnnisCo. ClareTel: 065 6821616Web: www.clarecoco.clare.ieEmail: [email protected]

Clonmel Borough CouncilTown Hall Clonmel Co. TipperaryTel: 052 83800 Web: www.clonmel.ieEmail: [email protected]

Cork City CouncilCity HallCorkTel: 021 4966222Web: www.corkcorp.ieEmail: [email protected]

Cork County CouncilCounty HallCorkTel: 021 4276891Web: www.corkcoco.comEmail: [email protected]

Donegal County CouncilCounty HouseLiffordCo. DonegalTel: 074 9172222Web: www.donegal.ieEmail: [email protected]

Drogheda Borough CouncilFair Street DrohedaCo. LouthTel: 041 9833511 Web: www.droghedaboro.ieEmail: [email protected]

Dublin City CouncilBlock 4, Floor 4, Civic OfficesWood QuayDublin 8 Tel: 01 2222222 Web: www.dublincity.ieEmail: [email protected]

Dun Laoghaire/Rathdown County CouncilCounty HallMarine RoadDun Laoghaire Co. DublinTel: 01 2054700Web: www.dlrcoco.ieEmail: [email protected]

Fingal County CouncilPO Box 174 Fingal County Hall Main Street, SwordsCo. DublinTel: 01 8905000Web: www.fingalcoco.ieEmail: [email protected]

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Appendix BLocal Authorities

BB1Ireland

Galway City CouncilCity HallCollege RdGalwayTel: 091 536400Web: www.galwaycity.ieEmail: [email protected]

Galway County CouncilCounty Hall Prospect Hill GalwayTel: 091 509000Web: www.galwaycoco.ieEmail: [email protected]

Kerry County CouncilAras An ChontaeRathassTralee Co. KerryTel: 066 7183500Web: www.kerrycoco.ieEmail: [email protected]

Kildare County CouncilSt Mary'sNaasCo. KildareTel: 045 873800 Web: www.kildare.ie/countycouncil/index.htmlEmail: [email protected]

Kilkenny Borough CouncilCity HallHigh StreetKilkennyCo. KilkennyTel: 056 7794500Web: www.kilkennycity.ieEmail: [email protected]

Kilkenny County CouncilCounty HallJohn StreetKilkennyTel: 056 7794000Web: www.kilkennycoco.ieEmail: [email protected]

Laois County CouncilAras an ChontaePortlaoiseCo.LaoisTel: 050 264000Web: www.laois.ieEmail: [email protected]

Leitrim County CouncilGovernor HouseCarrick-on-Shannon Co. Leitrim Tel: 071 9620005Web: www.leitrimcoco.ieEmail: [email protected]

Limerick City CouncilCity Hall Merchants Quay Limerick City Tel: 061 415799 Web: www.limerickcity.ieEmail: [email protected]

Limerick County CouncilCounty HallDooradoyleLimerickTel: 061 496000Web: www.limerickcoco.ieEmail: [email protected]

Longford County CouncilGreat Water StLongfordTel: 061 496000Web: www.longfordcoco.ieEmail: [email protected]

Louth County CouncilCounty HallMillennium Centre DundalkTel: 042 9335457Web:www.louthcoco.ie/louthcoco/louth/html/lthin-dex.shtmlEmail: [email protected]

Mayo County CouncilAras An ChontaeCastlebarCo. MayoTel: 094 9024444Web: www.mayococo.ieEmail: [email protected]

Meath County CouncilCounty HallNavanCo. MeathTel: 046 9021581Web: www.meathcoco.ieEmail: [email protected]

Monaghan County CouncilCounty OfficesThe GlenMonaghanTel: 047 30500Web: www.monaghancoco.ieEmail: [email protected]

North Tipperary County CouncilCourthouseNenaghCo. TipperaryTel: 067 31771Web: www.northtippcoco.ieEmail: [email protected]

Offaly County CouncilAras An ChontaeCharleville RoadTullamoreTel: 0506 46800Web: www.offalycoco.ieEmail: [email protected]

Roscommon County CouncilThe CourthouseCo. RoscommonTel: 090 6637100Web: www.roscommoncoco.ieEmail: [email protected]

Sligo Borough CouncilCity Hall Quay StreetSligoCo. SligoTel: 071 914 2141Web: www.sligoborough.ieEmail: [email protected]

Sligo County CouncilCounty HallRiverside Sligo Co. SligoTel: 071 9156666Web: www.sligococo.ieEmail: [email protected]

South Dublin County CouncilCounty HallTallaghtDublin 24Tel: 01 4149000Web: www.sdcc.ieEmail: [email protected]

South Tipperary County CouncilCounty HallClonmelCo. TipperaryTel: 052 34455Web: www.southtippcoco.ieEmail: [email protected]

Waterford City CouncilCity Hall The MallWaterford CityTel: 051 309900Web: www.waterfordcity.ieEmail: [email protected]

Waterford County CouncilCivic OfficesDungarvanCo. WaterfordTel: 058 22000Web: www.waterfordcoco.ieEmail: [email protected]

Westmeath County CouncilCounty BuildingMount StreetMullingarCo. WestmeathTel: 044 32000Web: www.westmeathcoco.ieEmail: [email protected]

Wexford Borough CouncilMunicipal BuildingsWexfordCo. WexfordTel: 053 42611Web: www.wexfordcorp.ieEmail: [email protected]

Wexford County CouncilCounty HallSpawell RoadWexford TownTel: 053 76500Web: www.wexfordcoco.ieEmail: [email protected]

Wicklow County CouncilCounty BuildingsWicklowTel: 0404 20100 Web: www.wicklow.ieEmail: [email protected]

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Local Authorities buy a wide range of goods and services. They maketheir own decisions on the way they invite tenders and award theirprocurement contracts, subject to the law and financial propriety,and in accordance with their own standing orders which are madeunder Section 135 of the Local Government Act 1972.

In awarding contracts, Authorities must comply with the EuropeanPublic Procurement Rules (see Chapter 1) and also with UK legisla-tion which includes the Best Value legislation laid down by Part I ofthe Local Government Act 1999.

Best Value Legislation

Under Best Value, which came into force on 1 April 2000, LocalAuthorities are required to make arrangements to secure continuousimprovements to all local services, having regard to a combination ofeconomy, efficiency and effectiveness. All services have to be funda-mentally reviewed over a 5-year period usually starting with the poor-est performers. Performance Indicators and targets for improvementwill be set and published in Annual Best Value Performance Plans.External auditors will inspect these and the Secretary of State haspowers to intervene in situations where Authorities fail to remedyclear performance failure.

Further information on Best Value can be obtained from theDepartment of Transport, Local Government & the Regions (DTLR)website at www.local-regions.detr.gov.uk/bestvalue

Authorities must also have regard to Part II of the LocalGovernment Act 1988 which prohibits them from having regard to�non commercial considerations� when awarding contracts.

The Government published in April 2000 a consultation paper BestValue and Procurement: Handling of Workforce Matters inContracting setting out its proposals to amend Part II of the LocalGovernment Act 1988 to allow for proper consideration of work-force matters in contracting where relevant to the achievement ofBest Value and also in circumstances where the requirements ofthe Transfer of Undertakings (Protection of Employment)Regulations 1981 are to be applied. They will not however relax therestriction on those matters that can be said to be truly �non-com-mercial�.

The purchasing organisation within Authorities varies from one toanother but there are four basic approaches you may encounterand it is likely that any authority may use one or more of theseapproaches:

ä Authorities which allow each potential unit to buy for itself

ä Authorities where the unit which buys the most acts for the oth-ers

ä Authorities where a central purchasing facility provides for allunits

ä Purchasing Consortia that aggregate purchasing and distributionfor their member Authorities.

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Appendix BLocal Authorities

BB2England and Wales

Barking & Dagenham London Borough CouncilCivic Centre

DagenhamRM10 7BNTel: 020 8592 4500Web:www.barking-dagenham.gov.uk

Barnet London Borough CouncilTown HallThe Burroughs, HendonLondonNW4 4BGTel: 020 8359 2000Web:www.barnet.gov.uk

Bexley London Borough CouncilCivic OfficesBroadwayBexleyheathDA6 7LBTel: 020 8303 7777Web:www.bexley.gov.uk

Brent London Borough CouncilTown HallForty LaneWembleyHA9 9HDTel: 020 8937 1234Web:www.brent.gov.uk

Bromley London Borough CouncilDirectorate of Environmental ServicesStockwell CloseBromleyBR1 3UHTel: 020 8464 3333Web:www.bromley.gov.uk

Camden London Borough CouncilCamden Town HallJudd StLondonWC1H 9JETel: 020 7278 4444Web:www.camden.gov.uk

Croydon London Borough CouncilCorporate Services DeptTaberner House, Park LaneCroydonCR9 3JSTel: 020 8686 4433Web:www.croydon.gov.uk

Ealing London Borough CouncilPerceval House, 14-16 Uxbridge Road, EalingW5 2HL Tel: 020) 8825 5000Web:www.ealing.gov.uk

Enfield London Borough CouncilCivic CentreSilver StEnfieldEN1 3XYTel: 020 8379 1000Web:www.enfield.gov.uk

Greenwich London Borough Council

29-37 Wellington St, WoolwichLondonSE18 6PWTel: 020 8854 8888Web:www.greenwich.gov.uk

Hackney London Borough CouncilHackney Town HallMare StreetLondonE8 1EATel: 020 8356 5000Web:www.hackney.gov.uk

Hammersmith & Fulham London BoroughCouncilTown HallKing StLondonW6 9JUTel: 020 8748 3020Web:www.lbhf.gov.uk

Haringey London Borough CouncilAlexandra House10 Station RdWood Green, LondonN22 7TRTel: 020 8489 0000Web:www.haringey.gov.uk

Harrow London Borough CouncilCivic Centre, PO Box 57Station RdHarrowHA1 2XFTel: 020 8863 5611Web:www.harrow.gov.uk

Havering London Borough CouncilTown HallMain RoadRomfordRM1 3BBTel: 01708 434343Web:www.havering.gov.uk

Hillingdon London Borough CouncilCivic CentreHigh StreetUxbridgeUB8 1UWTel: 01895 250111Web:www.hillingdon.gov.uk

Hounslow London Borough CouncilCivic CentreLampton RdHounslowTW3 4DNTel: 020 8583 2000Web:www.hounslow.gov.uk

Islington London Borough Council222 Upper StreetIslingtonN1 1XRTel: 020 7527 2000Web:www.islington.gov.uk

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Greater London

Kensington & Chelsea Royal London BoroughCouncilTown HallHornton StLondonW8 7NXTel: 020 7937 5464Web:www.rbkc.gov.uk

Kingston upon Thames Royal London BoroughCouncilGuildhall, High StKingston upon ThamesKT1 1EUTel: 020 8547 5757 Web:www.kingston.gov.uk

Lambeth London Borough CouncilLambeth Town HallBrixton HillLondonSW2 1RWTel: 020 7926 1000Web:www.lambeth.gov.uk

Lewisham London Borough CouncilTown HallCatfordLondonSE6 4RUTel: 020 8314 6000Web:www.lewisham.gov.uk

Merton London Borough CouncilMerton Civic CentreLondon RdMordenSM4 5DXTel: 020 8274 4901 Web:www.merton.gov.uk

Newham London Borough CouncilNewham Town HallBarking Rd, East HamLondonE6 2RPTel: 020 8430 2000Web:www.newham.gov.uk

Redbridge London Borough CouncilTown Hall PO Box 2IlfordIG1 1DDTel: 020 8554 5000Web:www.redbridge.gov.uk

Richmond upon Thames London BoroughCouncilCivic Centre44 York StTwickenhamTW1 3BZTel: 020 8891 1411Web:www.richmond.gov.uk

Southwark London Borough CouncilFirst Fl, Central HouseTown Hall, Peckham RdLondonSE5 8UBTel: 020 7525 5000Web:www.southwark.gov.uk

Sutton London Borough CouncilCivic OfficesSt Nicholas WaySuttonSM1 1EATel: 020 8770 5000Web:www.sutton.gov.uk

Tower Hamlets London Borough CouncilTown Hall, Mulberry Place5 Clove CrescentLondonE14 2BGTel: 020 7364 5000Web:www.towerhamlets.gov.uk

Waltham Forest London Borough CouncilTown HallForest RoadLondonE17 4JFTel: 020 8496 3000Web:www.lbwf.gov.uk

Wandsworth London Borough CouncilTown HallWandsworth High StLondonSW18 2PUTel: 020 8871 6000Web:www.wandsworth.gov.uk

Westminster City CouncilWestminster City Hall64 Victoria StLondonSW1E 6QPTel: 020 7641 6000Web:www.westminster.gov.uk

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Bedfordshire

Bedford Borough CouncilTown HallSt Pauls SqBedfordMK40 1SJTel: 01234 267422Web:www.bedford.gov.uk

Bedfordshire County CouncilCounty HallCauldwell StBedfordMK42 9APTel: 01234 363222Web:www.bedfordshire.gov.uk

Luton Borough Council (U)Town Hall

LutonLU1 2BQTel: 01582 546000Web:www.luton.gov.uk

Mid Bedfordshire District CouncilThe Limes12 Dunstable St, AmpthillBedfordMK45 2JUTel: 01525 402051Web:www.midbeds.gov.uk

South Bedfordshire District CouncilThe District OfficesHigh St NorthDunstableLU6 1LFTel: 01582 472222Web:www.southbeds.gov.uk

Berkshire

Bracknell Forest Borough Council (U)Seymour House38 Broadway, Town SquareBracknellRG12 1AUTel: 01344 424642Web:www.bracknell-forest.gov.uk

Reading Borough Council (U)Civic OfficesCivic CentreReadingRG1 7TDTel: 0118 939 0900Web:www.reading.gov.uk/

Slough Borough Council (U)Town HallBath RdSloughSL1 3UQTel: 01753 552288Web:www.slough.gov.uk/

West Berkshire District Council (U)

Council Offices, Market StNewburyRG14 5LDTel: 01635 42400Web:www.westberks.gov.uk/

Windsor & Maidenhead Royal Borough (U)Town HallSt Ives RdMaidenheadSL6 1RFTel: 01628 798888Web:www.rbwm.gov.uk

Wokingham District Council (U)PO Box 151Shute EndWokinghamRG40 1WHTel: 0118 974 6000Web:www.wokingham.gov.uk

Buckinghamshire

Aylesbury Vale District CouncilBearbrook HouseOxford RdAylesburyHP19 3RJTel: 01296 585858Web:www.aylesburyvaledc.gov.uk

Buckinghamshire County CouncilCounty HallMarket SqAylesburyHP20 1UDTel: 01296 395000Web:www.buckscc.gov.uk

Chiltern District CouncilCouncil OfficesKing George V RdAmershamHP6 5AWTel: 01494 729000Web:www.chiltern.gov.uk

Milton Keynes CouncilCivic OfficesPO Box 111, 1 Saxon Gate EastCentral Milton KeynesMK9 3HGTel: 01908 691691Web:www.mkweb.co.uk

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South East Region

South Bucks District CouncilSouth Bucks District CouncilCouncil Offices, Windsor RdSloughSL1 2HNTel: 01753 533333Web:www.southbucks.gov.uk

Wycombe District CouncilQueen Victoria RdHigh WycombeHP11 1BBTel: 01494 461000Web:www.wycombe.gov.uk

East Sussex

Brighton & Hove Council (U)Brighton Town HallBartholomewsBrightonBN1 1JATel: 01273 290000Web:www.brighton-hove.gov.uk

East Sussex County CouncilPO Box 2714The Croft, County HallLewesBN7 1ALTel: 01273 481000Web:www.eastsussexcc.gov.uk

Eastbourne Borough CouncilTown Hall, Grove RdEastbourneBN21 4UGTel: 01323 410000Web:www.eastbourne.gov.uk

Hastings Borough CouncilTown HallQueens RdHastingsTN34 1QRTel: 01424 781066Web:www.hastings.gov.uk

Lewes District CouncilSouthover HouseSouthover RdLewesBN7 1ABTel: 01273 471600Web:www.lewes.gov.uk

Rother District CouncilTown HallBexhill-on-SeaTN39 3JXTel: 01424 787878Web:www.rother.gov.uk

Wealden District CouncilCouncil Offices, Pine GroveCrowboroughTN6 1DHTel: 01892 653311Web:www.wealden.gov.uk

Essex

Basildon District CouncilBasildon CentreSt Martin�s SquareBasildonSS14 1DLTel: 01268 533333Web:www.basildon.gov.uk

Braintree District CouncilCauseway HouseBocking EndBraintreeCM7 9HBTel: 01376 552525Web:www.braintree.gov.uk

Brentwood Borough CouncilTown HallIngrave RdBrentwoodCM15 8AYTel: 01277 261111Web:www.brentwood-council.gov.uk

Castle Point Borough CouncilCouncil OfficesKiln RdThundersley, BenfleetSS7 1TFTel: 01268 882200Web:www.castlepoint.gov.uk

Chelmsford Borough CouncilCivic Centre, Duke StChelmsfordCM1 1JETel: 01245 606606Web:www.chelmsfordbc.gov.uk

Colchester Borough CouncilPO Box 884, Town Hall, High StColchesterCO1 1FRTel: 01206 282222Web:www.colchester.gov.uk

Epping Forest District CouncilCivic OfficesHigh StEppingCM16 4BZTel: 01992 564000Web:www.eppingforestdc.gov.uk

Essex County CouncilPO Box 11County Hall, Duke StChelmsfordCM1 1LXTel: 01245 492211Web:www.essexcc.gov.uk

Harlow District CouncilTown HallHarlowCM20 1HJTel: 01279 446611Web:www.harlow.gov.uk

Maldon District CouncilCouncil OfficesPrinces RdMaldonCM9 5DLTel: 01621 854477Web:www.maldon.gov.uk

Rochford District CouncilCouncil OfficesSouth StRochfordSS4 1BWTel: 01702 546366Web:www.rochford.gov.uk

Southend-on-Sea Borough Council (U)PO Box 6, Civic Centre, Victoria AveSouthend-on-SeaSS2 6ERTel: 01702 215000Web:www.southend.gov.uk

Tendring District Council88-90 Pier AveClacton-on-SeaCO15 1NJTel: 01255 425501Web:www.tendringdc.gov.uk

Thurrock Borough Council (U)Central ServicesCivic Offices, New RdGraysRM17 6SLTel: 01375 390000Web:www.thurrock.gov.uk

Uttlesford District CouncilCouncil OfficesLondon RdSaffron WaldenCB11 4ERTel: 01799 510510Web:www.uttlesford.gov.uk

Hampshire

Basingstoke & Deane Borough CouncilCivic OfficesLondon RdBasingstokeRG21 4AHTel: 01256 844844Web:www.basingstoke.gov.uk

East Hampshire District CouncilPlanning & Development DeptPenns PlPetersfieldGU31 4EXTel: 01730 266551Web:www.easthants.gov.uk

Eastleigh Borough CouncilCivic OfficesLeigh RdEastleighSO50 9YNTel: 023 8068 8000Web:www.eastleigh.gov.uk

Fareham Borough CouncilPO Box 13, Civic OfficesCivic WayFarehamPO16 7PUTel: 01329 236100Web:www.fareham.gov.uk

Gosport Borough CouncilTown HallGosportPO12 1EBTel: 023 9258 4242Web:www.gosport.gov.uk

Hampshire County CouncilElizabeth II CtThe CastleWinchesterSO23 8UJTel: 01962 841841Web:www.hants.gov.uk

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Hart District CouncilCivic OfficesHarlington Way, FleetAldershotGU13 8AETel: 01252 622122Web:www.hart.gov.uk/hartdc

Havant Borough CouncilCivic Offices, Civic Centre RdHavantPO9 2AXTel: 01705 474174Web:www.havant.gov.uk

New Forest District CouncilAppletree CtLyndhurstSO43 7PATel: 023 8028 5000Web:www.nfdc.gov.uk

Portsmouth City Council (U)Civic OfficesGuildhall SqPortsmouthPO1 2ALTel: 023 9282 2251Web:www.portsmouthcc.gov.uk

Rushmoor Borough CouncilCouncil OfficesFarnborough RdFarnboroughGU14 7JUTel: 01252 398398Web:www.rushmoor.gov.uk

Southampton City Council (U)Civic CentreSouthamptonSO14 7LYTel: 023 8022 3855Web:www.southampton.gov.uk

Test Valley Borough CouncilCouncil OfficesDuttons Rd, RomseyHantsSO51 8XGTel: 01794 515117Web:www.testvalley.gov.uk

Winchester City CouncilCity OfficesColebrook StWinchesterSO23 9LJTel: 01962 840222Web:www.winchester.gov.uk

Hertfordshire

Broxbourne Borough CouncilBorough OfficesBishop�s CollegeCheshuntEN8 9XQTel: 01992 785555Web:www.broxbourne.gov.uk

Dacorum Borough CouncilCivic CentreMarlowesHemel HempsteadHP1 1HHTel: 01442 228000Web:www.dacorum.gov.uk

East Hertfordshire District CouncilCouncil OfficesThe CausewayBishop�s StortfordCM23 2ENTel: 01279 655261Web:www.eastherts.gov.uk

Hertfordshire County CouncilCounty HallHertfordSG13 8DETel: 01992 555555Web:www.hertscc.gov.uk

Hertsmere Borough CouncilCivic OfficesElstree WayBorehamwoodWD6 1WATel: 020 8207 2277Web:www.hertsmere.gov.uk

North Hertfordshire District CouncilCouncil OfficesGernon RdLetchworthSG6 3JFTel: 01462 474000Web:www.nhdc.gov.uk

St Albans City & District CouncilPO Box 2District Council Offices, St Peter�s StSt AlbansAL1 3JETel: 01727 866100Web:www.stalbansdc.gov.uk

Stevenage Borough CouncilDaneshill HouseDanestreteStevenageSG1 1HNTel: 01438 242242Web:www.stevenage.gov.uk

Three Rivers District CouncilThree Rivers HouseNorthwayRickmansworthWD3 1RLTel: 01923 776611Web:www.3rivers.gov.uk

Watford Borough CouncilTown HallWatfordWD1 3EXTel: 01923 226400Web:www.watford.gov.uk

Welwyn Hatfield District CouncilCouncil OfficesThe CampusWelwyn Garden CityAL7 6AETel: 01707 357000Web:www.welhat.gov.uk

Kent

Ashford Borough CouncilCivic CentreTannery LaneAshfordTN23 1PLTel: 01233 637311Web:www.ashford.gov.uk

Canterbury City CouncilMilitary RdCanterburyCT1 1YWTel: 01227 862000Web:www.canterbury.gov.uk

Dartford Borough CouncilCivic CentreHome GdnsDartfordDA1 1DRTel: 01322 343434Web:www.dartfordbc.gov.uk

Dover District CouncilCouncil OfficesWhite Cliffs Business ParkDoverCT16 3PJTel: 01304 821199Web:www.dover.gov.uk

Gravesham Borough CouncilCivic CentreWindmill StGravesendDA12 1AUTel: 01474 564422Web:www.gravesham.gov.uk

Kent County Council1st Fl, Invicta HseCounty HallMaidstoneME14 1XXTel: 01622 671411Web:www.kent.gov.uk

Maidstone Borough CouncilLondon House5-11 London RdMaidstoneME16 8HRTel: 01622 602000Web:www.maidstone.gov.uk

Medway Council (U)Civic CentreHigh St, StroodRochesterME2 4AUTel: 01634 306000Web:www.medway.gov.uk

Sevenoaks District CouncilCouncil OfficesArgyle RdSevenoaksTN13 1HGTel: 01732 227000Web:www.sevenoaks.gov.uk

Shepway District CouncilCivic CentreCastle Hill AveFolkestoneCT20 2QYTel: 01303 850388Web:www.shepway.gov.uk

Swale Borough CouncilSwale HouseEast StSittingbourneME10 3HTTel: 01795 424341Web:www.swale.gov.uk

Thanet District CouncilPO Box 9Cecil StMargateCT9 1XZTel: 01843 577000Web:www.thanet.gov.uk

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Tonbridge & Malling Borough CouncilGibson BldgGibson DriveWest MallingME19 4LZTel: 01732 844522Web:www.tmbc.gov.uk

Tunbridge Wells Borough CouncilTown HallTunbridge WellsTN1 1RSTel: 01892 526121Web:www.tunbridgewells.gov.uk

Oxfordshire

Cherwell District CouncilBodicote HouseBodicoteBanburyOX15 4AATel: 01295 252535Web:www.cherwell-dc.gov.uk

Oxford City CouncilPO Box 1191Town HallOxfordOX1 4YSTel: 01865 249811Web:www.oxford.gov.uk

South Oxfordshire District CouncilPO Box 21Council Offices, CrowmarshWallingfordOX10 8HQTel: 01491 835351Web:www.southoxon.gov.uk

Vale of White Horse District CouncilAbbey HouseAbingdonOX14 3JETel: 01235 520202Web:www.oxfordshire.gov.uk/centres/io.idc?ioid=6

West Oxfordshire District CouncilCouncil OfficesWoodgreenWitneyOX8 6BNTel: 01993 702941Web:www.westoxon.gov.uk

Surrey

Elmbridge Borough CouncilCivic CentreHigh StEsherKT10 9SDTel: 01372 474474Web:www.elmbridge.gov.uk

Epsom & Ewell Borough CouncilPO Box 5Town Hall, The ParadeEpsomKT18 5BYTel: 01372 732000Web:www.epsom-ewell.gov.uk

Guildford Borough CouncilCouncil Offices, Millmead House, MillmeadGuildfordGU2 5BBTel: 01483 505050Web:www.guildfordborough.co.uk

Mole Valley District CouncilPippbrookDorkingRH4 1SJTel: 01306 885001Web:www.mole-valley.gov.uk

Reigate & Banstead Borough CouncilTown HallCastlefield RdReigateRH2 0SHTel: 01737 276000Web:www.reigate-banstead.gov.uk

Runnymede Borough CouncilCivic OfficesStation RdAddlestoneKT15 2AHTel: 01932 838383Web:www.runnymede.gov.uk

Spelthorne Borough CouncilCouncil OfficesKnowle GreenStainesTW18 1XBTel: 01784 451499Web:www.spelthorne.gov.uk

Surrey County CouncilCounty HallPenrhyn RdKingston upon ThamesKT1 2DNTel: 020 8541 8800Web:www.surreycc.gov.uk

Surrey Heath Borough CouncilSurrey Heath HouseKnoll RdCamberleyGU15 3HDTel: 01276 707100Web:www.surreyheath.gov.uk

Tandridge District CouncilCouncil OfficesStation Rd EastOxtedRH8 0BTTel: 01883 722000Web:www.tandridgedc.gov.uk

Waverley Borough CouncilCouncil OfficesThe BurysGodalmingGU7 1HRTel: 01483 861111Web:www.waverley.gov.uk

Woking Borough CouncilDirectorate of Central ServicesCivic Offices, Gloucester SqWokingGU21 1YLTel: 01483 755855Web:www.woking.gov.uk

West Sussex

Adur District CouncilCivic CentreHam RdShoreham-by-SeaBN43 6PRTel: 01273 263000Web:www.adurdc.gov.uk

Arun District CouncilCivic CentreMaltravers RdLittlehamptonBN17 5LFTel: 01903 737500Web:www.arun.gov.uk

Chichester District CouncilEast Pallant House, East PallantChichesterPO19 1TYTel: 01243 785166Web:www.chichester.gov.uk

Crawley Borough CouncilTown HallThe BoulevardCrawleyRH10 1UZTel: 01293 438000Web:www.crawley.gov.uk

Horsham District CouncilPlanning DeptCouncil Offices, Park House, North StHorshamRH12 1RLTel: 01403 215100Web:www.horsham.gov.uk

Mid Sussex District CouncilOaklandsOaklands RdHaywards HeathRH16 1SSTel: 01444 458166Web:www.midsussex.gov.uk

Worthing Borough CouncilTown HallChapel RdWorthingBN11 1HATel: 01903 239999Web:www.worthing.gov.uk

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Bristol

Bristol City Council (U)Council HouseCollege GreenBristolBS1 5TRTel: 0117-922 2000Web:www.bristol-city.gov.uk

Cornwall

Caradon District CouncilLuxstowe HouseLiskeardPL14 3DZTel: 01579 341000Web:www.caradon.gov.uk

Carrick District CouncilCarrick HousePydar StTruroTR1 1EBTel: 01872 224400Web:www.carrick.gov.uk

Kerrier District CouncilCouncil OfficesDolcoath AveCamborneTR14 8SXTel: 01209 614000Web:www.kerrier.gov.uk

North Cornwall District Council3/5 Barn LaneBodminPL31 1LZTel: 01208 893333Web:www.ncc.gov.uk

Penwith District CouncilSt ClarePenzanceTR18 3QWTel: Web:www.penwith.gov.uk

Restormel Borough CouncilRestormel Borough Offices39 Penwinnick RdSt AustellPL25 5DRTel: 01726 223300Web:www.restormel.gov.uk

Devon

East Devon District CouncilCouncil Offices, KnowleSidmouthEX10 8HLTel: 01395 516551Web:www.east-devon.gov.uk

Exeter City CouncilCivic CentreParis StExeterEX1 1JJTel: 01392 277888Web:www.exeter.gov.uk

Mid Devon District Council7 St Peter StTivertonEX16 6NUTel: 01884 255255Web:www.middevon.gov.uk

North Devon District CouncilCivic Centre, North WalkBarnstapleEX31 1EATel: 01271 327711Web:www.northdevon.gov.uk

Plymouth City Council (U)Civic CentreArmada WayPlymouthPL1 2EWTel: 01752 668000Web:www.plymouth.gov.uk

South Hams District CouncilCouncil Offices, Follaton HousePlymouth RdTotnesTQ9 5NETel: 01803 861234Web:www.south-hams-dc.gov.uk

Teignbridge District CouncilForde House Council OfficesNewton AbbotTQ12 4XXTel: 01626 361101Web:www.teignbridge.gov.uk

Torbay Council (U)Civic OfficesCastle CircusTorquayTQ1 3DRTel: 01803 201201Web:www.torbay.gov.uk

Torridge District CouncilRiverbank HouseBidefordEX39 2QGTel: 01237 476711Web:www.torridge.gov.uk

West Devon Borough CouncilKilworthy PkDrake RdTavistockPL19 0BZTel: 01822 813600Web:www.westdevon.gov.uk

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South West Region

Dorset

Bournemouth Borough Council (U)Town HallBourne AveBournemouthBH2 6DYTel: 01202 451451Web:www.bournemouth.gov.uk

Christchurch Borough CouncilCivic OfficesBridge StChristchurchBH23 1AZTel: 01202 495000Web:www.christchurch.gov.uk

East Dorset District CouncilCouncil OfficesFurzehillWimborneBH21 4HNTel: 01202 886201Web:www.eastdorsetdc.gov.uk

North Dorset District Council`Nordon�Salisbury RdBlandford ForumDT11 7LLTel: 01258 454111Web:www.north-dorset.gov.uk

Poole Borough Council (U)Unit A, Mitre Court16 Commercial RdPooleBH14 0JWTel: 01202 633633Web:www.poole.gov.uk

Purbeck District CouncilWestport HouseWorgret RdWarehamBH20 4PPTel: 01929 556561Web:www.purbeck-dc.gov.uk

West Dorset District CouncilStratton House58-60 High West StDorchesterDT1 1UZTel: 01305 251010Web:www.westdorset-dc.gov.uk

Weymouth & Portland Borough CouncilCouncil OfficesNorth QuayWeymouthDT4 8TATel: 01305 761222Web:www.weymouth.gov.uk

Gloucestershire

Cheltenham Borough CouncilMunicipal OfficesPromenadeCheltenhamGL50 1PPTel: 01242 262626Web:www.cheltenham.gov.uk

Cotswold District CouncilTrinity RdCirencesterGL7 1PXTel: 01285 643643Web:www.cotswold.gov.uk

Forest of Dean District CouncilCouncil OfficesHigh StColefordGL16 8HGTel: 01594 810000Web:www.fweb.org.uk

Gloucester City CouncilNorth WarehouseThe DocksGloucesterGL1 2EPTel: 01452 522232Web:www.glos-city.gov.uk

South Gloucestershire District Council (U)Castle StThornburyBS35 1HFTel: 01454 868686Web:www.southglos.gov.uk

Stroud District CouncilCouncil OfficesEbley Mill, Westward RdStroudGL5 4UBTel: 01453 766321Web:www.stroud.gov.uk

Tewkesbury Borough CouncilCouncil OfficesGloucester RdTewkesburyGL20 5TTTel: 01684 295010Web:www.tewkesburybc.gov.uk

Somerset

Bath & North East Somerset District Council(U)Trimbridge HouseTrim StBathBA1 2DPTel: 01225 477000Web:www.bathnes.gov.uk

Mendip District CouncilCannards Grave RdShepton MalletBA4 5BTTel: 01749 343399Web:www.mendip.gov.uk

North Somerset District Council (U)Town HallWeston-super-MareBS23 1AETel: 01934 888888Web:www.n-somerset.gov.uk

Sedgemoor District CouncilBridgwater HouseKing SqBridgwaterTA6 3ARTel: 01278 435435Web:www.sedgemoor.gov.uk

South Somerset District CouncilPO Box 25, Council Offices, Brympton WayYeovilBA20 2DSTel: 01935 462462Web:www.southsomerset.gov.uk

Taunton Deane Borough CouncilDeane HouseBelvedere RdTauntonTA1 1HETel: 01823 356356Web:www.tauntondeane.gov.uk

West Somerset District CouncilCouncil Offices20 Fore St, WillitonTauntonTA4 4QATel: 01984 632291Web:www.west.somerset.gov.uk

Wiltshire

Kennet District CouncilBrowfortBath RdDevizesSN10 2ATTel: 01380 724911Web:www.kennet.gov.uk

North Wiltshire District CouncilMonkton PkChippenhamSN15 1ERTel: 01249 706111Web:www.northwilts.gov.uk

Salisbury District CouncilThe Council HouseBourne HillSalisburySP1 3UZTel: 01722 336272Web:www.salisbury.gov.uk

Swindon Borough Council (U)Premier HouseStation RdSwindonSN1 1TZTel: 01793 463000Web:www.swindon.gov.uk

West Wiltshire District CouncilBradley RdTrowbridgeBA14 0RDTel: 01225 776655Web:www.west-wiltshire-dc.gov.uk

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Cambridgeshire

Cambridge City CouncilThe GuildhallMarket SqCambridgeCB2 3QJTel: 01223 457000Web:www.cambridge.gov.uk

East Cambridgeshire District CouncilThe GrangeNutholt LaneElyCB7 4PLTel: 01353 665555Web:www.eastcambs.gov.uk

Fenland District CouncilFenland Hall, County RdMarchPE15 8NQTel: 01354 654321Web:www.fenland.gov.uk

Huntingdon District CouncilPathfinder HouseSt Mary�s StHuntingdonPE29 3TNTel: 01480 388388Web:www.huntsdc.gov.uk

Peterborough City Council (U)Town HallPeterboroughPE1 1PJTel: 01733 747474Web:www.peterborough.gov.uk

South Cambridgeshire District CouncilSth Cambridgeshire HallCambourne Business ParkCambridgeCB3 6EATel: 08450 450 500Web:www.scambs.gov.uk

Norfolk

Breckland District CouncilElizabeth HouseWalpole LokeDerehamNR19 1EETel: 01362 695333Web:www.breckland.gov.uk

Broadland District CouncilThorpe Lodge, 1 Yarmouth RdThorpe St AndrewNorwichNR7 0DUTel: 01603 431133Web:www.broadland.gov.uk

Great Yarmouth Borough CouncilTown HallGreat YarmouthNR30 2QFTel: 01493 856100Web:www.great-yarmouth.gov.uk

King�s Lynn & West Norfolk Borough CouncilKing�s CtChapel StKing�s LynnPE30 1EXTel: 01553 616200Web:www.west-norfolk.gov.uk

North Norfolk District Council�Council Offices,Council Offices, Holt RdCromerNR27 9ENTel: 01263 513811Web:www.north-norfolk.gov.uk

Norwich City CouncilCity HallSt Peter�s StNorwichNR2 1NHTel: 01603 622233Web:www.norwich.gov.uk

South Norfolk District CouncilSouth Norfolk HouseSwan LaneLong StrattonNR15 2XETel: 01508 533633Web:www.south-norfolk.gov.uk

Suffolk

Babergh District CouncilCouncil OfficesCorks Lane, HadleighIpswichIP7 6SJTel: 01473 822801Web:www.babergh-south-suffolk.gov.uk

Forest Heath District CouncilDistrict OfficesCollege Heath RdMildenhallIP28 7EYTel: 01638 719000Web:www.forest-heath.gov.uk

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East Anglia Region

Ipswich Borough CouncilCivic CentreCivic DriveIpswichIP1 2EETel: 01473 432000Web:www.ipswich.gov.uk

Mid Suffolk District CouncilCouncil OfficesHigh St, Needham MktIpswichIP6 8DLTel: 01449 720711Web:www.mid-suffolk-dc.gov.uk

St Edmundsbury Borough CouncilBorough OfficesAngel HillBury St EdmundsIP33 1XBTel: 01284 763233Web:www.stedmundsbury.gov.uk

Suffolk Coastal District Council�Council Offices,Melton Hill

WoodbridgeIP12 1AUTel: 01394 383789Web:www.suffolkcoastal.gov.uk

Waveney District CouncilTown Hall, High StLowestoftNR32 1HSTel: 01502 562111Web:www.waveney.gov.uk

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Amber Valley Borough CouncilTown HallMarket PlaceRipleyDE5 3BTTel: 01773 570222Web:www.ambervalley.gov.uk

Bolsover District CouncilSherwood LodgeBolsover, ChesterfieldDerbyshireS44 6NFTel: 01246 240000Web:www.bolsover.gov.uk

Chesterfield Borough CouncilTown HallRose HillChesterfieldS40 1LPTel: 01246 345345Web:www.chesterfieldbc.gov.uk

Derby City Council (U)Council HouseCorporation StDerbyDE1 2FSTel: 01332 293111Web:www.derby.gov.uk

Derbyshire Dales District CouncilCorporate Services DeptTown HallMatlockDE4 3NNTel: 01629 764100Web:www.derbyshiredales.gov.uk

Erewash Borough CouncilTown HallIlkestonDE7 5RPTel: 0115 907 2244Web:www.erewash.gov.uk

High Peak Borough CouncilCouncil OfficesHayfield Rd, Chapel-en-le-FrithHigh PeakSK23 0QJTel: 0845 1297777Web:www.highpeak.gov.uk

North East Derbyshire District CouncilCouncil House, SaltergateChesterfieldS40 1LFTel: 01246 231111Web:www.ne-derbyshire.gov.uk

South Derbyshire District CouncilCivic OfficesCivic WaySwadlincoteDE11 0AHTel: 01283 221000Web:www.south-derbys.gov.uk

Blaby District CouncilCouncil OfficesDesford Rd, NarboroughLeicesterLE19 2EPTel: 0116 275 0555Web:www.blaby.gov.uk

Charnwood Borough CouncilMacaulay House5 Cattle MktLoughboroughLE11 3DHTel: 01509 263151Web:www.charnwoodbc.gov.uk

Harborough District CouncilCouncil OfficesAdam & Eve StMarket HarboroughLE16 7AGTel: 01858 828282Web:www.harborough.gov.uk

Hinckley & Bosworth Borough CouncilCouncil OfficesArgents MeadHinckleyLE10 1BZTel: 01455 238141Web:www.hinckley-bosworth.gov.uk

Leicester City Council (U)New Walk CentreWelford PlLeicesterLE1 6ZGTel: 0116 2527000Web:www.leicester.gov.uk

Melton Borough CouncilCouncil OfficesNottingham RdMelton MowbrayLE13 0ULTel: 01664 502502Web:www.melton.gov.uk

North West Leicestershire District CouncilCouncil OfficesCoalvilleLeicesterLE67 3FJTel: 01530 454545Web:www.nwleicsdc.gov.uk

Oadby & Wigston Borough CouncilCouncil OfficesBushloe House, Station RdWigstonLE18 2DRTel: 0116-288 8961Web:www.oadby-wigston.gov.uk

Boston Borough Council

Municipal Bldgs, West StBostonPE21 8QRTel: 01205 314200Web:www.boston.gov.uk

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East Midlands Region

East Lindsey District CouncilTedder Hall, Manby PkLouthLN11 8UPTel: 01507 601111Web:www.e-lindsey.gov.uk

Lincoln City CouncilCity Hall, Beaumont FeeLincolnLN1 1DDTel: 01522 881188Web:www.lincoln-info.org.uk

North East Lincolnshire District Council (U)Municipal OfficesTown Hall SqGrimsbyDN31 1HUTel: 01472 313131Web:www.nelincs.gov.uk

North Kesteven District CouncilPO Box 3, District Council OfficesKesteven St

SleafordNG34 7EFTel: 01529 414155Web:www.oden.co.uk

North Lincolnshire District Council (U)Pitwood HouseAshby RdScunthorpeDN16 1ABTel: 01724 296296Web:www.northlincs.gov.uk

South Holland District CouncilCouncil OfficesPriory RdSpaldingPE11 2XETel: 01775 761161Web:www.sholland.gov.uk

South Kesteven District CouncilCouncil Offices, St Peters HillGranthamNG31 6PZTel: 01476 406080Web:www.skdc.com

West Lindsey District CouncilThe GuildhallCaskgate StGainsboroughDN21 2DHTel: 01427 676676Web:www.west-lindsey.gov.uk

Corby Borough CouncilGrosvenor HouseGeorge StCorbyNN17 1QBTel: 01536 402551Web:www.corby.gov.uk

Daventry District CouncilCivic OfficesLodge RdDaventryNN11 5AFTel: 01327 871100Web:www.daventrydc.gov.uk

East Northamptonshire District CouncilEast Northamptonshire HouseCedar DrThrapstonNN14 4LZTel: 01832 742000Web:www.east-northamptonshire.gov.uk

Kettering Borough CouncilMunicipal OfficesBowling Green RdKetteringNN15 7QXTel: 01536 410333Web:www.kettering.gov.uk

Northampton Borough CouncilThe GuildhallSt Giles SqNorthamptonNN1 1DETel: 01604 837837 Web:www.northampton.gov.uk

South Northamptonshire District CouncilCouncil OfficesSpringfieldsTowcesterNN12 6AETel: 0845 230 0226Web:www.southnorthants.gov.uk

Wellingborough Borough CouncilCouncil OfficesSwanspool HouseWellingboroughNN8 1BPTel: 01933 229777Web:www.wellingborough.gov.uk

Ashfield District CouncilCouncil OfficesUrban RdKirkby-in-AshfieldNG17 8DATel: 01623 450000Web:www.ashfield-dc.gov.uk

Bassetlaw District CouncilQueen�s BldgsPotter StWorksopS80 2AHTel: 01909 533533Web:www.bassetlaw.gov.uk

Broxtowe Borough CouncilCouncil OfficesFoster Ave, BeestonNottinghamNG9 1ABTel: 0115 917 7777Web:www.broxtowe.gov.uk

Gedling Borough CouncilCivic CentreArnot Hill Pk, ArnoldNottinghamNG5 6LUTel: 0115 901 3901Web:www.gedling.gov.uk

Mansfield District CouncilCivic CentreChesterfield Rd SthMansfieldNG19 7BHTel: 01623 463463Web:www.mansfield.gov.uk

Newark & Sherwood District CouncilKelham HallKelhamNewarkNG23 5QXTel: 01636 650000Web:www.newark-sherwooddc.gov.uk

Nottingham City Council (U)GuildhallNottinghamNG1 4BTTel: 0115 915 5555Web:www.nottinghamcity.gov.uk

Rushcliffe Borough CouncilThe Civic CentrePavilion Rd, West BridgfordNottinghamNG2 5FETel: 0115 981 9911Web:www.rushcliffe.gov.uk

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Herefordshire Council (U)PO Box 237HerefordHR1 1ZYTel: 01432 260000Web:www.herefordshire.gov.uk

Bridgnorth District CouncilWestgateBridgnorthShropshireWV16 5AATel: 01746 713100Web:www.bridgnorth-dc.gov.uk

North Shropshire District CouncilEdinburgh HouseNew St, WemShrewsburySY4 5DBTel: 01939 232771Web:www.northshropshiredc.gov.uk

Oswestry Borough CouncilCouncil OfficesCastle ViewOswestrySY11 1JRTel: 01691 671111Web:www.oswestrybc.gov.uk

Shrewsbury & Atcham Borough CouncilGuildhallFrankwell QuayShrewsburySY3 8HQTel: 01743 281000Web:www.shrewsbury-atcham.gov.uk

South Shropshire District CouncilStone HouseCorve StLudlowSY8 1DGTel: 01584 813000Web:www.southshropshire.gov.uk

Telford & Wrekin Council (U)Civic Offices, PO Box 213TelfordTF3 4LDTel: 01952 202100Web:www.telford.gov.uk

Cannock Chase District CouncilCivic CentrePO Box 28, Beecroft RdCannockWS11 1BGTel: 01543 462621Web:www.cannockchasedc.gov.uk

East Staffordshire Borough CouncilTown HallBurton-on-TrentDE14 2EBTel: 01283 508000Web:www.eaststaffsbc.gov.uk

Lichfield District Council53 Wade StreetLichfieldWS13 6HLTel: 01543 250011Web:www.lichfield.gov.uk

Newcastle-under-Lyme Borough CouncilCivic OfficesMerrial StNewcastle-under-LymeST5 2AGTel: 01782 717717Web:www.newcastle-staffs.gov.uk

South Staffordshire District CouncilCouncil OfficesWolverhampton Rd, CodsallWolverhamptonWV8 1PXTel: 01902 696000Web:www.sstaffs.gov.uk

Stafford Borough CouncilCivic Centre, RiversideStaffordST16 3AQTel: 01785 619000Web:www.staffordbc.gov.uk

Staffordshire Moorlands District CouncilMoorlands HouseStockwell StLeekST13 6HQTel: 01538 483483Web:www.staffsmoorlands.gov.uk

Stoke-on-Trent City Council (U)PO Box 631, Civic CentreGlebe StStoke-on-TrentST4 1RGTel: 01782 234567Web:www.stoke.gov.uk

Tamworth Borough CouncilMarmion HouseLichfield StTamworthB79 7BZTel: 01827 709709Web:www.tamworth.gov.uk

North Warwickshire Borough CouncilPO Box 5, The Council HouseSouth StAtherstoneCV9 1BDTel: 01827 715341Web:www.warwickshire.gov.uk

Nuneaton & Bedworth Borough CouncilTown HallCoton RdNuneatonCV11 5AATel: 024 76376376Web:www.nuneatonandbedworth.gov.uk

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West Midlands Region

Rugby Borough CouncilPO Box 16Town HallRugbyCV21 2LATel: 01788 533533Web:www.rugby.gov.uk

Stratford-upon-Avon District CouncilElizabeth HouseChurch StStratford-upon-AvonCV37 6HXTel: 01789 267575Web:www.stratford.gov.uk

Warwick District CouncilTown HallParadeLeamington SpaCV32 4ATTel: 01926 450000Web:www.warwickshire.gov.uk

Birmingham City CouncilThe Council HouseVictoria SquareBirminghamB1 1BBTel: 0121-303 9944Web:www.birmingham.gov.uk

Coventry City CouncilCouncil HouseEarl StCoventryCV1 5RRTel: 024 7683 3333Web:www.coventry.gov.uk

Dudley Metropolitan Borough CouncilCouncil HousePriory RoadDudleyDY1 1HFTel: 01384 818181Web:www.dudley.gov.uk

Sandwell Metropolitan Borough CouncilSandwell Council HousePO Box 2374OldburyB69 3DETel: 0121-569 2200Web:www.sandwell.gov.uk

Solihull Metropolitan Borough CouncilPO Box 9Council HouseSolihullB91 3QUTel: 0121-704 6000Web:www.solihull.gov.uk

Walsall Metropolitan Borough Council�Civic Centre, Darwall StWalsallWS1 1DGTel: 01922 650000Web:www.walsall.gov.uk

Wolverhampton Borough CouncilCivic CentreSt Peter�s SqWolverhamptonWV1 1RGTel: 01902 556556Web:www.wolverhampton.gov.uk

Bromsgrove District CouncilCouncil HouseBurcot LaneBromsgroveB60 1AATel: 01527 873232Web:www.bromsgrove.gov.uk

Malvern Hills District CouncilThe Council House, Avenue RdMalvernWR14 3AFTel: 01684 892700Web:www.malvernhills.gov.uk

Redditch Borough CouncilTown HallAlcester StRedditchB98 8AHTel: 01527 64252Web:www.redditchbc.gov.uk

Worcester City CouncilDirector of Corporate ServicesGuildhallWorcesterWR1 2EYTel: 01905 723471Web:www.cityofworcester.gov.uk

Wychavon District CouncilCivic Centre, Queen Elizabeth DrivePershoreWR10 1PTTel: 01386 565000Web:www.wychavon.gov.uk

Wyre Forest District CouncilCivic CentreStourport-on-SevernDY13 8UJTel: 01562 820505Web:www.wyreforestdc.gov.uk

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Anglesey County Council (U)Council OfficesLlangefniLL77 7TWTel: 01248 750057Web:www.anglesey.gov.uk

Blaenau Gwent County Borough Council(U)Civic CentreEbbw ValeNP3 6XBTel: 01495 350555Web:www.blaenau-gwent.gov.uk

Bridgend County Borough Council (U)Civic OfficesAngel StBridgendCF31 1LXTel: 01656 643643Web:www.bridgend.gov.uk

Caerphilly County Borough Council (U)Council OfficesYstrad Fawr, Caerphilly RdYstrad MynachCF82 7SFTel: 01443 815588Web:www.caerphilly.gov.uk

Cardiff County Council (U)County HallAtlantic WharfCardiffCF10 4UWTel: 029 2087 2000Web:www.cardiff.gov.uk

Carmarthenshire County Council (U)3 Spilman StCarmarthenSA31 1LETel: 01267 234567Web:www.carmarthenshire.gov.uk

Ceredigion (formerly Cardiganshire) CountyCouncil (U)Town HallAberystwythSY23 2EBTel: 01545 570881Web:www.ceredigion.gov.uk

Conwy County Borough Council (U)BodlondebConwyLL32 8DUTel: 01492 574000Web:www.conwy.gov.uk

Denbighshire County Council (U)Russell HouseChurton RdRhylLL18 3DPTel: 01824 706000Web:www.denbighshire.gov.uk

Flintshire County Council (U)County HallMoldCH7 6NRTel: 01352 752121Web:www.flintshire.gov.uk

Gwynedd CouncilCouncil OfficesCaernarfonGwyneddLL55 1SHTel: 01286 672255Web:www.gwynedd.gov.uk

Merthyr Tydfil County Borough Council (U)Civic CentreMerthyr TydfilCF47 8ANTel: 01685 725000Web:www.merthyr.gov.uk

Monmouthshire County Council (U)County HallCwmbranNP44 2XHTel: 01633 644644Web:www.monmouthshire.gov.uk

Neath Port Talbot County Borough Council (U)Civic CentrePort TalbotSA13 1PJTel: 01639 763333Web:www.neath-porttalbot.gov.uk

Newport County Borough Council (U)Civic CentreNewportNP20 4URTel: 01633 244491Web:www.newport.gov.uk

Pembrokeshire County Council (U)County HallHaverfordwestSA61 1TPTel: 01437 764551Web:www.pembrokeshire.gov.uk

Powys County Council (U)see Area addresses

Tel: 01597 826000Web:www.powys.gov.uk

Rhondda Cynon Taff County Borough Council(U)The Mount41 Lan Park RdPontypriddCF37 2DLTel: 01443 424000Web:www.rhondda-cynon-taff.gov.uk

Swansea County Council (U)County HallOystermouth RdSwanseaSA1 3SNTel: 01792 636000Web:www.swansea.gov.uk

Torfaen County Borough Council (U)Civic CentrePontypoolNP4 6YBTel: 01495 762200Web:www.torfaen.gov.uk

Vale of Glamorgan County Borough Council (U)Civic OfficesHolton RdBarryCF63 4RUTel: 01446 700111Web:www.valeofglamorgan.gov.uk

Wrexham County Borough Council (U)GuildhallPO Box 1284WrexhamLL11 1WFTel: 01978 292000Web:www.wrexham.gov.uk

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Wales

City of Kingston upon HullGuildhallAlfred Gelder StKingston upon HullHU1 2AATel: 01482 300300Web:www.hullcc.gov.uk

East Riding of YorkshireCounty HallBeverleyHU17 9BATel: 01482 393939Web:www.eastriding.gov.uk

City of York9 St Leonard�s PlYorkYO1 2ETTel: 01904 613161Web:www.york.gov.uk

CravenCouncil OfficesGranville StSkiptonBD23 1PSTel: 01756 700600Web:www.cravendc.gov.uk

HambletonCivic CentreStone CrossNorthallertonDL6 2UUTel: 0845 1211555Web:www.hambleton.gov.uk

HarrogateCouncil OfficesCrescent GardensHarrogateHG1 2SGTel: 01423 500600Web:www.harrogate.gov.uk

MiddlesbroughPO Box 99A, Town HallRussell StMiddlesbroughTS1 2QQTel: 01642 245432Web:www.middlesbrough.gov.uk

Redcar & ClevelandTown HallFabian RdSouth BankTS6 9ARTel: 08456126126Web:www.redcar-cleveland.gov.uk

RichmondshireSpringwell HouseFrenchgateRichmondDL10 4JGTel: 01748 829100Web:www.richmondshire.gov.uk

RyedaleRyedale HouseOld Malton RdMaltonYO17 7HHTel: 01653 600666Web:www.ryedale.gov.uk

ScarboroughDept of Corporate ServicesTown HallScarboroughYO11 2HGTel: 01723 232323Web:www.scarborough.gov.uk

SelbyCivic CentrePortholme RdSelbyYO8 0SBTel: 01757 705101Web:www.selby.gov.uk

StocktonMunicipl BuildingsChursh RoadStockton-on-TeesTS18 1LDTel: 1642393939Web:www.stockton.gov.uk

Barnsley�Town Hall, Church StBarnsleyS70 2TATel: 01226 770770Web:www.barnsley.gov.uk

DoncasterPO Box 71Copley House, WaterdaleDoncasterDN1 3EQTel: 01302 734444Web:www.doncaster.gov.uk

Rotherham�Bailey House, Rawmarsh RdRotherhamS60 1QTTel: 01709 382121Web:www.rotherham.gov.uk

SheffieldTown Hall

SheffieldS1 2HHTel: 0114 272 6444Web:www.sheffield.gov.uk

CalderdaleCrossley HouseCrossley StreetHalifaxHXl 1UGTel: 01422 357257Web:www.calderdale.gov.uk

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Yorkshire & Humberside

City of BradfordCity HallBradfordBD1 1HYTel: 01274 752111Web:www.bradford.gov.uk

KirkleesCouncil Offices49/51 Huddersfield RdHolmfirthHD7 1JPTel: 01484 221000Web:www.kirkleesmc.gov.uk

LeedsCivic HallLeedsLS1 1URTel: 0113 234 8080Web:www.leeds.gov.uk

WakefieldCounty HallBond StWakefieldWF1 2QWTel: 01924 306090Web:www.wakefield.gov.uk

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Chester City CouncilThe Forum Offices, Town HallChesterCH1 2HSTel: 01244 324324Web:www.chestercc.gov.uk

Congleton Borough CouncilWestfieldsMiddlewich RdSandbachCW11 1HZTel: 01270 763231Web:www.congleton.gov.uk

Crewe & Nantwich Borough CouncilMunicipal Bldgs

Earle StCreweCW1 2BJTel: 01270 537777Web:www.crewe-nantwich.gov.uk

Ellesmere Port & Neston Borough CouncilCouncil Offices4 Civic WayEllesmere PortCH65 0BETel: 0151 356 6789Web:www.ellesmereport-neston.gov.uk

Halton Borough Council (U)Municipal BldgsKingswayWidnesWA8 7QFTel: 0151-424 2061Web:www.halton.gov.uk

Macclesfield Borough CouncilTown HallMacclesfieldSK10 1DXTel: 01625 500500Web:www.macclesfield.gov.uk

Vale Royal Borough CouncilWyvern HouseThe DrumberWinsfordCW7 1AHTel: 01606 862862Web:www.valeroyal.gov.uk

Warrington Borough Council (U)Town HallWarringtonWA1 1UHTel: 01925 444400Web:www.warrington.gov.uk

Bolton Borough CouncilTown HallBoltonBL1 1RUTel: 01204 333333Web:www.bolton.gov.uk

Bury Borough CouncilTown HallKnowsley StBuryBL9 0SWTel: 0161 253 5000Web:www.bury.gov.uk

Manchester City CouncilChief Executive�s DeptTown Hall Albert Sq.ManchesterM60 2LATel: 0161 234 5000Web:www.manchester.gov.uk

Oldham Borough CouncilPO Box 33Civic Centre, West StOldhamOL1 1UGTel: 0161 911 3000Web:www.oldham.gov.uk

Rochdale Borough CouncilTown HallSmith StreetRochdaleOL16 1LQTel: 01706 647474Web:www.rochdale.gov.uk

Salford City CouncilCivic CentreChorley RdSwintonM27 5DATel: 0161 794 4711Web:www.salford.gov.uk

Stockport Borough CouncilTown HallEdward StStockportSK1 3XETel: 0161 480 4949Web:www.stockport.gov.uk

Tameside Borough CouncilCouncil OfficesWellington RdAshton-under-LyneOL6 6DLTel: 0161 342 8355Web:www.tameside.gov.uk

Trafford Borough CouncilTrafford Town HallTalbot Rd, Stretford, TraffordGtr ManchesterM32 0YUTel: 0161 912 2000Web:www.trafford.gov.uk

Wigan Borough CouncilTown HallLibrary StWiganWN1 1YNTel: 01942 244991Web:www.wiganmbc.gov.uk

Blackburn with Darwen Borough Council (U)Town Hall, King William StBlackburnBB1 7DYTel: 01254 585585Web:www.blackburn.gov.uk

Blackpool Borough Council (U)PO Box 11Town HallBlackpoolFY1 1NBTel: 01253 477477Web:www.blackpool.gov.uk

Burnley Borough CouncilTown HallManchester RdBurnleyBB11 1JATel: 01282 425011Web:www.burnley.gov.uk

Chorley Borough CouncilTown HallMarket StChorleyPR7 1DPTel: 01257 515150Web:www.chorley.gov.uk

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North WestRegion

Fylde Borough CouncilTown HallLytham St AnnesFY8 1LWTel: 01253 658658Web:www.fylde.gov.uk

Hyndburn Borough CouncilScaitcliffe HouseOrmerod St, AccringtonLancsBB5 0PFTel: 01254 388111Web:www.hyndburnbc.gov.uk

Lancaster City CouncilTown HallLancasterLA1 1PJTel: 01524 582000Web:www.lancaster.gov.uk

Pendle Borough CouncilTown Hall, Market StNelsonBB9 7LGTel: 01282 661661Web:www.pendle.gov.uk

Preston Borough CouncilTown HallPrestonPR1 2RLTel: 01772 906000Web:www.preston.gov.uk

Ribble Valley Borough CouncilCouncil Offices, Church WalkClitheroeBB7 2RATel: 01200 425111Web:www.ribblevalley.gov.uk

Rossendale Borough CouncilTown HallRawtenstallRossendaleBB4 7LZTel: 01706 217777Web:www.rossendale.gov.uk

South Ribble Borough CouncilCivic CentreWest PaddockLeylandPR25 1DHTel: 01772 421491Web:www.south-ribblebc.gov.uk

West Lancashire District CouncilCouncil Offices52 Derby StOrmskirkL39 2DFTel: 01695 577177Web:www.westlancsdc.gov.uk

Wyre Borough CouncilWyre Civic CentreBreck RdPoulton-le-FyldeFY6 7PUTel: 01253 891000Web:www.wyrebc.gov.uk

Knowsley Metropolitan Borough CouncilMunicipal BldgsArchway Rd, HuytonKnowsleyL36 9YUTel: 0151-443 3566Web:www.knowsley.gov.uk

Liverpool City CouncilTown Hall LiverpoolL2 3SWTel: 0151 233 3000Web:www.liverpool.gov.uk

Sefton Metropolitan Borough CouncilTown Hall, SouthportPR8 1DATel: 0151 922 4040Web:www.sefton.gov.uk

St Helens Borough CouncilTown Hall Victoria SquareSt HelensWA10 1HPTel: 01744 456000Web:www.sthelens.gov.uk

Wirral Metropolitan Borough CouncilTown Hall Brighton StWallaseyCH44 8EDTel: 0151 606 2000Web:www.wirral.gov.uk

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Allerdale Borough CouncilAllerdale HouseWorkingtonCumbriaCA14 3YJTel: 01900 326333Web:www.allerdale.gov.uk

Barrow-in-Furness Borough CouncilTown HallDuke StBarrow-in-FurnessLA14 2LDTel: 01229 894900Web:www.barrowbc.gov.uk

Carlisle City CouncilCivic CentreCarlisleCA3 8QGTel: 01228 817000Web:www.carlisle.gov.uk

Copeland Borough CouncilThe Council OfficesCatherine StWhitehavenCA28 7NYTel: 0845 095 2100Web:www.copelandbc.gov.uk

Eden District CouncilTown HallPenrithCA11 7QFTel: 01768 890470Web:www.eden.gov.uk

South Lakeland District CouncilSouth Lakeland HouseLowther StKendalLA9 4UFTel: 01539 733333Web:www.southlakeland.gov.uk

Chester-le-Street District CouncilCivic CentreNewcastle RdChester-le-StreetDH3 3UTTel: 0191-387 1919Web:www.chester-le-street.gov.uk

Darlington Borough Council (U)Town HallFeethamsDarlingtonDL1 5QTTel: 01325 380651Web:www.darlington.gov.uk

Derwentside District CouncilCivic CentreMedomsley RdConsettDH8 5JATel: 01207 218000Web:www.derwentside.gov.uk

Durham District Council4 Saddler StDurhamDH1 3NZTel: 0191 386 6111Web:www.durhamcity.gov.uk

Easington District CouncilCouncil OfficesSeaside Lane, EasingtonPeterleeSR8 3TNTel: 0191-527 0501Web:www.easington.gov.uk

Hartlepool Borough Council (U)Civic CentreHartlepoolTS24 8AYTel: 01429 266522Web:www.hartlepool.gov.uk

Sedgefield Borough CouncilCouncil OfficesSpennymoorCounty DurhamDL16 6JQTel: 01388 816166Web:www.sedgefield.gov.uk

Stockton-on-Tees Borough Council (U)PO Box 11, Municipal BldgsChurch RdStockton-on-TeesTS18 1LDTel: 01642 393939Web:www.stockton.gov.uk

Teesdale District CouncilTeesdale HouseGalgateBarnard CastleDL12 8ELTel: 01833 690000Web:www.teesdale.gov.uk

Wear Valley District CouncilCivic CentreCrookDL15 9ESTel: 01388 765555Web:www.wearvalley.gov.uk

Alnwick District CouncilAllerburn HouseDenwick LaneAlnwickNE66 1YYTel: 01665 510505Web:www.alnwick.gov.uk

Berwick-upon-Tweed Borough CouncilCouncil OfficesWallace GreenBerwick-upon-TweedTD15 1EDTel: 01289 330044Web:www.berwick-upon-tweed.gov.uk

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North Region

Blyth Valley Borough CouncilCivic CentreBlythNE24 2bxTel: 01670 542000Web:www.blythvalley.gov.uk

Castle Morpeth Borough CouncilCouncil OfficesThe Kylins, LoansdeanMorpethNE61 2EQTel: 01670 535000Web:www.castlemorpeth.gov.uk

Tynedale District CouncilCouncil OfficesHexham HouseHexhamNE46 3NHTel: 01434 652200Web:www.tynedale.gov.uk

Wansbeck District CouncilTown HallAshingtonNE63 8RXTel: 01670 532276Web:www.wansbeck.gov.uk

Gateshead Borough CouncilCivic CentreRegent StGatesheadNE8 1HHTel: 0191 433 3000Web:www.gateshead.gov.uk

Newcastle upon Tyne City CouncilCivic CentreBarras BridgeNewcastle upon TyneNE99 1RDTel: 0191-232 8520Web:www.newcastle.gov.uk

North Tyneside Borough CouncilTown Hall WallsendTyne & WearNE28 7RRTel: 0191 200 6565Web:www.northtyneside.gov.uk

South Tyneside Borough Council�Town Hall & Civic Offices,Westoe RdSouth ShieldsNE33 2RLTel: 0191 427 1717Web:www.s-tyneside-mbc.gov.uk

Sunderland City CouncilCivic CentreSunderlandSR2 7DNTel: 0191 553 1000Web:www.sunderland.gov.uk

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Aberdeen City CouncilTown HouseBroad StreetAberdeenAB10 1FYTel: 01224 522000Web:www.aberdeencity.gov.uk

Aberdeenshire CouncilWoodhill HouseWest Burn RoadAberdeenAB16 5GBTel: 0845 606 7000Web:www.aberdeenshire.gov.uk

Angus Council7 The CrossForfarDD8 1BXTel: 01307 461460Web:www.angus.gov.uk

Argyll & Bute CouncilHeadquartersKilmoryLochgilpheadPA31 8RTTel: 01546 602127Web:www.argyll-bute.gov.uk

Clackmannanshire CouncilGreenfieldAlloaFK10 2ADTel: 01259 450000Web:www.clacks.gov.uk

Comhairle nan Eilean SairCouncil OfficesSandwick RoadStornoway, Isle of LewisHS1 2BWTel: 01851 703773Web:www.cne-sair.gov.uk

Dumfries & Galloway CouncilCouncil OfficesEnglish StreetDumfriesDG1 2DDTel: 01387 260000Web:www.dumgal.gov.uk

Dundee City CouncilCity Chambers21 City SquareDundeeDD1 3BYTel: 01382 434201Web:www.dundeecity.gov.uk

East Ayrshire CouncilCouncil HeadquartersLondon RoadKilmarnockKA3 7BUTel: 01563 576002Web:www.east-ayrshire.gov.uk

East Dunbartonshire CouncilTom Johnston HouseCivic WayKirkintillochG66 4TJTel: 0141 578 8000Web:www.e-dunbarton.org.uk

East Lothian CouncilJohn Muir HouseHaddingtonEH41 3HATel: 01620 827827Web:www.eastlothian.gov.uk

East Renfrewshire CouncilEastwood ParkRouken GlenGiffnockG46 6UGTel: 0141 577 3000Web:www.eastrenfrewshire.gov.uk

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Appendix BLocal Authorities

B

Scotland

B3

Edinburgh City CouncilWellington Court10 Waterloo PlaceEdinburghEH1 3EGTel: 0131 469 3002Web:www.edinburgh.gov.uk

Falkirk CouncilMunicipal BuildingsFalkirkFK1 5RSTel: 01324 506060Web:www.falkirk.gov.uk

Fife CouncilFife HouseNorth StreetGlenrothesKY7 5LTTel: 01592 414141Web:www.fife.gov.uk

Glasgow City CouncilCity ChambersGeorge SquareGlasgowG2 1DUTel: 0141 287 2000Web:www.glasgow.gov.uk

Highland CouncilCouncil HeadquartersGlenurquhart RoadInvernessIV3 5NXTel: 01463 702838Web:www.highland.gov.uk

Inverclyde CouncilMunicipal BuildingsGreenockPA15 1LYTel: 01475 717171Web:www.inverclyde.gov.uk

Midlothian CouncilMidlothian HouseBuccleuch StreetDalkiethEH22 1DJTel: 0131 270 7500Web:www.midlothian.gov.uk

Moray CouncilCouncil OfficesHigh StreetElginIV30 1BXTel: 01343 543451Web:www.moray.gov.uk

North Ayrshire CouncilCunninghame HouseIrvineKA12 8EETel: 01294 324100Web:www.north-ayrshire.gov.uk

North Lanarkshire CouncilPO Box 14Civic CentreMotherwellML1 1TWTel: 01698 302222Web:www.northlan.gov.uk

Orkney Islands CouncilCouncil OfficesSchool PlaceKirkwallKW15 1NYTel: 01856 873535Web:www.orkney.gov.uk

Perth & Kinross CouncilCouncil Buildings2 High StreetPerthPH1 5PHTel: 01738 475000Web:www.pkc.gov.uk

Renfrewshire CouncilNorth BuildingCotton StreetPaisleyPA1 1BUTel: 0141 840 3601Web:www.renfrewshire.gov.uk

Scottish Borders CouncilCouncil HeadquartersNewtown St BoswellsMelroseTD6 0SATel: 01835 824000Web:www.scotborders.gov.uk

Shetland Islands CouncilTown HallLerwickZE1 0HBTel: 01595 693535Web:www.shetland.gov.uk

South Ayrshire CouncilCounty BuildingsWellington SquareAyrKA7 1DRTel: 01292 612000Web:www.south-ayrshire.gov.uk

South Lanarkshire CouncilCouncil OfficesAlmada StreetHamiltonML3 0AATel: 01698 454444Web:www.southlanarkshire.gov.uk

Stirling CouncilCouncil OfficesViewforthStirlingFK8 2ETTel: 01786 443322Web:www.stirling.gov.uk

West Dunbartonshire CouncilCouncil OfficesGarshake RoadDunbartonG82 3PUTel: 01389 737000Web:www.west-dunbarton.gov.uk

West Lothian CouncilWest Lothian HouseAlmondvaleLivingstonEH54 6QGTel: 01506 777000Web:www.westlothian.gov.uk

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Antrim Borough Council Council OfficesThe SteepleAntrimTel: BT41 1BJWeb: 028 9446 3113 Email: www.antrim.gov.uk

Ards Borough Council 2 Church StreetNewtownardsTel: BT23 4APWeb: 028 9182 4000Email: www.ards-council.gov.uk

Armagh City & District Council The Council OfficesThe Palace DemesneArmaghTel: BT60 4ELWeb: 028 3752 9600Email: www.armagh.gov.uk

Ballymoney Borough Council Riada House14 Charles StreetBallymoneyTel: BT53 6DZWeb: 028 2766 0200Email: www.ballymoney.gov.uk

Banbridge District Council Downshire RoadBanbridge Co. Down Tel: BT32 3JY Web: 028 4066 0600 Email: www.banbridge.gov.uk

Belfast City Council City Hall Belfast Tel: BT1 5GS Web: 028 9032 0202Email: www.belfastcity.gov.uk

Carrickfergus Borough Council Carrickfergus Museum & Civic CentreAntrim StreetCarrickfergusTel: BT38 7DGWeb: 028 9335 8000 Email: www.carrickfergus.orghome.asp

Castlereagh Borough Council 1 Bradford CourtUpper GalwallyCastlereaghTel: BT8 6RBWeb: 028 9049 4500Email: www.castlereagh.gov.uk

Coleraine Borough Council Cloonavin66 Portstewart RoadColeraineTel: BT52 1EYWeb: 028 7034 7034Email: www.colerainebc.gov.uk

Cookstown District Council Burn RoadCookstownCo. TyroneTel: BT80 8DTWeb: 028 8676 2205Email: www.cookstown.gov.uk

Craigavon Borough Council Civic Centre PO Box 66Lakeview RoadCraigavonCo. ArmaghTel: BT64 1ALWeb: 028 3831 2400Email: www.craigavon.gov.uk

Derry City Council 98 Strand RoadDerryTel: BT48 7NN Web: 028 7136 5151Email: www.derrycity.gov.uk

Down District Council 24 Strangford Road Downpatrick Co. Down Tel: BT30 6SRWeb: 028 4461 0800 Email: www.downdc.gov.uk

Dungannon District Council Council OfficesCircular RoadDungannon Tel: BT71 6DT Web: 028 8772 0300Email: www.dungannon.gov.uk

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Appendix BLocal Authorities

BB4Northern Ireland

Fermanagh District Council TownhallEnniskillenCo. Fermanagh Tel: BT74 7BAWeb: 028 6632 5050 Email: www.fermanagh.gov.uk

Larne Borough Council Smiley Buildings Victoria Road

Larne Co. Antrim Tel: BT40 1RU Web: 028 2827 2313 Email: www.larne.com

Limavady Borough Council 7 Connell StreetLimavadyTel: BT49 0HA Web: 028 777 22226Email: www.limavady.gov.uk

Lisburn Borough Council Island Civic CentreThe IslandLisburnTel: BT27 4RLWeb: 028 9250 9250Email: www.lisburncity.gov.uk

Magherafelt District Council Greenvale Leisure Centre Greenvale Park

MagherafeltTel: BT45 6DR Web: 028 79631271 Email: www.magherafelt.gov.uk

Moyle District Council Sheskburn House7 Mary StreetBallycastleCo.AntrimTel: BT54 6QH Web: 028 2076 2225 Email: www.moyle-council.org

Newry and Mourne District CouncilThe District Council OfficesMonaghan Row NewryTel: BT35 8DJ Web: 028 3031 3037 Email: www.newryandmourne.gov.uk

Newtownabbey Borough Council Mossley MillNewtownabbeyTel: BT36 5QAWeb: 028 9034 0000Email: www.newtownabbey.gov.uk

North Down Borough Council Town Hall The CastleBangorTel: BT20 4BTWeb: 028 9127 0371Email: www.northdown.gov.uk

Omagh District Council The GrangeMountjoy RoadOmaghCo. TyroneTel: BT79 7BLWeb: 028 8224 5321Email: www.omagh.gov.uk

Strabane District Council 47 Derry RoadStrabaneTel: BT82 8DYWeb: 028 7138 2204Email: www.strabanedc.org.uk

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Eastern Regional Health Authority

Website:www.ehss.ie

Contact

Eastern Health Shared ServicesDr. Steevens� HospitalSteevens� LaneDublin 8Tel: 01 6352000Email: [email protected]

Midland Health Board

Website:www.mhb.ie

Contact

Central OfficeArden RoadTullamoreCo. OffalyTel: 050 621868 Email: [email protected]

Mid-Western Health Board

Website:www.mwhb.ie

Contact

31-33 Catherine StreetLimerickTel: 061 483286 Email: [email protected]

North Eastern Health Board

Website:www.nehb.ie

Contact

Administrative Head OfficeKellsCo. MeathTel: 046 9280500Email: [email protected]

North Western Health Board

Website:www.nwhb.ie

Contact

Regional Materials Management ServiceFinisklin Business ParkSligoTel: 071 71111Email: [email protected]

South Eastern Health Board

Website:www.sehb.ie

Contact

LackenDublin RoadKilkennyTel: 056 7784100 Email: www.sehb.ie/contact/index.html

Southern Health Board

Website:www.shb.ie

Contact

Wilton RoadCorkTel: 021 4545011Email: www.shb.ie/Feedback/formInput.cfm

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Appendix CHealth

CC1Ireland

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Western Health Board

Website:www.whb.ie

Contact

Merlin Park Regional HospitalGalwayTel: 091 751131Email: [email protected]

Department of Health

Website:www.dh.gov.uk/ProcurementAndProposalsThe Department of Health purchases a variety of goods and servicesmostly by competitive tender for its own purposes but does not pur-chase on behalf of the NHS. The Procurement Policy and AdvisoryUnit promotes purchasing as a functional specialism, advising andassisting staff through effective procurement exercises.

Contact:

Department of HealthProcurement Policy and Advisory UnitRoom 152CSkipton House80 London RoadLondon SE1 6LHTel: 020 7972 6530

Individual hospitals in England, Wales, Northern Ireland andScotland purchase goods and services directly as well as throughnational agreements negotiated by the Executive Agencies listedbelow. The names and contact details for all the NHS bodies in theUK are available on the web at www.nhs.uk.

The Executive Agencies of the Department of Health are as follows:

ä NHS Purchasing and Supply Agency

ä Medical Devices Agency

ä Medicines Control Agency

ä NHS Estates

ä NHS Pensions Agency

NHS Purchasing And Supply Agency

Website: www.pasa.doh.gov.ukThe role of the agency is to act as a centre of expertise, knowledgeand excellence in purchasing and supply matters for the health serv-ice.

Contact:

NHS Purchasing and Supply AgencyPremier House60 Caversham RoadReadingRG1 7EBTel: 0118 980 8600Fax: 0118 980 8650

Medicines and Healthcare ProductsRegulatory Agency

Website: www.mhra.gov.ukFrom 1 April 2003, the Medicines and Healthcare products RegulatoryAgency (MHRA) replaced the Medical Devices Agency (MDA) and theMedicines Control Agency (MCA).

The MHRA aims to safeguard public health by; ensuring that medi-cines for human use, sold or supplied in the UK, are of an acceptablestandard of safety, quality and efficacy; ensuring that medicaldevices meet appropriate standards of safety, quality and perform-ance; and promoting the safe use of medicines and devices

Contact:

10-2, Market Towers 1 Nine Elms LaneLondon SW8 5NQTel: 020 7084 2000Fax: 020 7210 3000

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Appendix CHealth

CC2

United Kingdom

NHS Estates

Website: www.nhsestates.gov.ukThe Agency�s aim is to be a centre of excellence in Healthcare Estateand Facilities Management to help modernise the NHS. It offersexpertise and advice to Ministers, the NHS Executive, NHS Trusts andthe wider health service about all aspects of the estate including.

Contact:

NHS Estates1 Trevelyan SquareBoar LaneLeedsLS1 6AETel: 0113 254 7070Fax: 0113 254 7299E-mail: [email protected]

NHS Pensions Agency

Website: www.nhspa.gov.ukThe NHS Pensions Agency administers the NHS Pensions Schemeand the NHS Injury Benefit and NHS Compensation Scheme.

Contact:

NHS Pensions Agency,Hesketh House,200-220 Broadway,Fleetwood,Lancashire FY7 8LGTel: 01253 774774Fax: 01253 774860E-mail: [email protected]

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Ministry of Defence

Website: www.dgcom.mod.uk/dgcom/dssEvery year the MoD spends around £9 billion on a vast range ofgoods and services. But although the MoD is a huge organisation itbuys from smaller companies as well as multinationals.

MoD deals with many companies directly and much of that businessis carried out by sub-contractors at various tiers.

As part of the Smart Acquisition initiative, the MoD is reducing thenumber of direct suppliers in the general stores area through aggre-gation and rationalisation of requirements. There will be the samevolume of business available to companies previously involved in thesupply of items in this commodity range, but they will need to estab-lish new relationships with Industrial Prime Vendors (IPVs) ratherthan with the MoD directly.

Contact:

Defence Suppliers ServiceMaple 2a # 22Ministry of DefenceAbbey WoodBristol BS34 8JHTel: 0117 91 32843 / 32844 / 32832Fax: 0117 91 32934E-mail: [email protected]

The agencies and organisations responsible for purchasing within theMoD are as follows:

ä Armed Forces Personnel Administration Agency

ä Army Base Repair Organisation

ä Army Personnel Centre

ä Army Training and Recruiting Agency

ä British Forces Post Office

ä Defence Analytical Services Agency

ä Defence Aviation Repair Agency

ä Defence Bills Agency

ä Defence Communications Services Agency

ä Defence Dental Agency

ä Defence Estates Agency

ä Defence Geographic and Imagery Intelligence Agency

ä Defence Housing Executive

ä Defence Intelligence and Security Centre

ä Defence Medical Training Organisation

ä Defence Procurement Agency

ä Defence Science and Technology Laboratory

ä Defence Secondary Care Agency

ä Defence Storage and Distribution Agency

ä Defence Transport and Movements Agency

ä Defence Vetting Agency

ä Disposal Sales Agency

ä Duke of York�s Royal Military School

ä Medical Supplies Agency

ä Meteorological Office

ä Ministry of Defence Police

ä Naval Manning Agency

ä Naval Recruiting and Training Agency

ä Pay and Personnel Agency

ä Queen Victoria School

ä RAF Personnel Management Agency

ä RAF Training Group Defence Agency

ä Service Children�s Education

ä War Pensions Agency

ä Warship Support Agency

ä UK Hydrographic Office

Armed Forces PersonnelAdministration Agency

The Armed Forces Personnel Administration Agency provides, on atri-service basis, the data and systems for the payment of, and thepersonnel management support for, all military personnel.

Contact:

Armed Forces Personnel Administration AgencyBuilding 182RAF InnsworthGloucester GL3 1HWTel: 01452 712612 Ext 7263Fax: 01452 510874

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Appendix DDefence

DD1UK

Army Base Repair Organisation

Website: www.abro.mod.ukThe Army Base Repair Organisation provides a repair and refurbish-ment service for the Army.

Contact:

Army Base Repair OrganisationMonxton RoadAndoverHants SP11 8HTTel: 01264 383148Fax: 01264 383144

Army Personnel Centre

The Army Personnel Centre is responsible for manning the Army,managing the careers of Army personnel, and for providing Army pay,personnel and pensions administration.

Contact:

Army Personnel CentreKentigern House65 Brown StreetGlasgow G2 8EXTel: 0141 224 2070Fax: 0141 224 2144

Army Training And RecruitingAgency

Website: www.atra.mod.ukThe Army Training and Recruiting Agency is responsible for therecruiting and the individual training of all officers and soldiers.

The Agency Headquarters is based at Upavon, close to many of thetraining units. Recruiting is carried out from 123 sites in towns andcities throughout the country and individual training is conducted atsome 40 schools.

With a staff of about 12,000, the Agency is responsible for Ministry ofDefence land, buildings and field assets valued at more than oneand a quarter billion pounds.

The annual budget is between £600-700m from which ATRA isrequired to enlist about 15,000 recruits and to train a total of about100,000 officers and soldiers.

Contact:

Army Training and Recruiting AgencyTrenchard LinesUpavon, PewseyWilts SN9 6BETel: 01980 615024Fax: 01980 615305

British Forces Post Office

Website: www.bfpo.org.ukThe British Forces Post Office provides a worldwide mail and secureservice for Service personnel and the MOD. It also supports ForcesPost Offices and provides a transit system for the MOD in the UK.

Contact:

British Forces Post OfficeCorporate HeadquartersInglis BarracksMill HillLondonNW7 1PXTel: 020 8818 6310Fax: 020 8818 6309

Defence Analytical ServicesAgency

Website: www.dasa.mod.ukThe Defence Analytical Services Agency provides services includingthe compilation of manpower, financial and logistical statistics and amanpower planning and forecasting service to the Armed Services. Italso provides project-based statistical services to Ministers and sen-ior officials. The Agency has around 160 staff spread over five sites inthe southern half of the country - Bath, Bristol, Gloucester,Portsmouth, Upavon (near Swindon), and on two sites in London.

Contact:

Defence Analytical Services AgencyZone 1BSt George�s Court2-12 Bloomsbury WayLondon WC1A 25HTel: 020 7305 2200

Defence Aviation Repair Agency

Website: www.dara.mod.ukThe Defence Aviation Repair Agency provides the MOD�s strategic in-house deep repair, maintenance, modification and overhaul facilityfor aircraft, and aero-systems of the UK armed forces.

Contact:

DARA HeadquartersRAF St AthanBarryVale of GlamorganCF62 4WATel: 01446 798834Fax: 01446 751355

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Defence Bills Agency

Website: www.defencebills.gov.ukThe Defence Bills Agency pays bills from MOD contracts, invoices andcollects MOD receipts and provides financial management informa-tion to budget holders. During the financial year 2000/2001 theAgency paid 4.2 million bills with an estimated value of nearly £16Billion.

Contact:

Defence Bills AgencyMersey HouseDrury LaneLiverpool L2 7PXTel: 0151 242 2234Fax: 0151 242 2470

Defence Communication ServicesAgency

The Defence Communications Services Agency provides its cus-tomers with the optimum end-to-end wide area information transferservices to meet Defence needs. The Agency�s budget for is approxi-mately £170 million and it employs over 1,500 staff.

Contact:

Defence Communications Services AgencyMinerva HouseDelta Office Park 800SwindonWiltshire SN5 7XQTel: 01793 555074

Defence Dental Agency

The Defence Dental Agency provides dental personnel to supply den-tal treatment for Servicemen and women and their dependants.

Contact:

Defence Dental AgencyRAF HaltonAylesburyBucks HP22 5PGTel: 01296 62 3535 Ext 6851Fax: 01296 62 3535 Ext 6251

Defence Estates Agency

Website: www.defence-estates.mod.uk The Defence Estates provides a defence wide overview of theDefence estate and advises on capital works and property manage-ment.

Contact:

Defence Estates AgencySt George�s HouseBlakemore DriveSutton ColdfieldWest Midlands B75 7RLTel: 0121 311 3850Fax: 0121 311 2100Email: [email protected]

Defence Geographic And ImageryIntelligence Agency

The Defence Geographic and Imagery Intelligence Agency providesimagery intelligence and geographic support to Defence policy, plan-ning, operations and training.

Contact:

Defence Geographic and Imagery Intelligence AgencyWatson BuildingElmwood AvenueFelthamMiddlesex TW13 7AHTel: 020 8818 2211Fax: 020 8818 2246

Defence Housing Executive

The Defence Housing Executive houses entitled and eligible person-nel in accordance with regulations, maintains and upgrades propertyto meet agreed standards, and manages the provision of housing tomatch continuing strategic requirements.

Contact:

Defence Housing ExecutiveIbex House, 6th Floor42-47 MinoriesLondon EC3N 1DYTel: 020 7921 2777Fax: 020 7921 1564

Defence Intelligence And SecurityCentre

The Defence Intelligence and Security Centre trains the Armed Forcesand other intelligence organisations in security, psychological andintelligence operations.

Contact:

Defence Intelligence and Security CentreChicksandsSheffordBedfordshire SG17 5PRTel: 01462 75 2101Fax: 01462 75 2291

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Defence Medical TrainingOrganisation

The Defence Medical Training Organisation trains specialist defencemedical personnel and provides medical services training for otherService personnel.

Contact:

Defence Medical Training OrganisationBuilding 87Fort BlockhouseGosportHants PO12 2ABTel: 01705 76 5438Fax: 01705 76 5501

Defence Procurement Agency

The Defence Procurement Agency procures new equipment for theArmed Forces in response to approved requirements and providesother procurement related services to its customers.

The DPA employs 4,300 staff managing 1,000 projects and has anannual budget of £6 billion. With more than 13,000 contracts theAgency plays a very important role in British industry

Contact:

Defence Suppliers ServiceMaple 2a # 22Ministry of DefenceAbbey WoodBristol BS34 8JHTel: 0117 91 32843 / 32844 / 32832Fax: 0117 91 32934E-mail: [email protected]

Defence Science And TechnologyLaboratory

Website: www.dstl.gov.ukThe Defence Science and Technology Laboratory provides high cali-bre non-nuclear scientific and technical services for MOD,Government Departments and other customers. DSTL was formed inJuly 2001 from part of the former Defence Evaluation and ResearchAgency (DERA).

Contact:

Defence Science and Technology LaboratoryIvely RoadFarnboroughHants GU14 0LXTel: 01252 39 3000Fax: 01252 39 4571

Defence Secondary Care Agency

The Defence Secondary Care Agency provides deployable, trainedService medical staff to supply medical care and support to theArmed Forces.

Contact:

Defence Secondary Care AgencyRoom 4.152St Christophers HouseLondon SE1 0TDTel: 020 7305 2350Fax: 020 7305 3432

Defence Storage And DistributionAgency

Website: www.dsda.otg.ukThe Defence Storage and Distribution Agency receives, stores, main-tains, issues, distributes and disposes of non-explosive material forthe MOD and other designated users in peace, crisis and war.

Contact:

Defence Storage and Distribution AgencyPloughley RoadLower Arncott, BicesterOxon, OX6 0LDTel: 01869 256840Fax: 01869 256818

Defence Transport AndMovements Agency

The Defence Transport and Movements Agency provides a transportand movements service to MOD and other designated users inpeace, crisis and war.

Contact:

Defence Transport and Movements AgencyBuilding 211Monxton RoadAndoverHants SP11 8HTTel: 01264 382067Fax: 01264 382881

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Defence Vetting Agency

The Defence Vetting Agency carries out security checks for defenceemployees and defence industry staff who have access to sensitiveGovernment information or valuable assets. It also undertakes somevetting tasks for other Government departments on a repaymentbasis.

Contact:

Defence Vetting AgencyImphal BarracksFulford RoadYorkY010 4AUTel: 01904 665820

Disposal Sales Agency

Website: www.disposalsales.agency.mod.uk The Disposal Sales Agency is responsible for the sale of surplus MODequipment and stores.

Contact:

Disposal Sales Agency2nd FloorSt George�s Court2-12 Bloomsbury WayLondonWC1A 2SHTel: 020 7305 3156Fax: 020 7305 3242

Duke Of York’s Royal MilitarySchool

Website: www.dukeofyorksschool.com The Duke of York�s Royal Military School provides boarding schooleducation for the dependants, aged between 11 and 18 years, ofService personnel.

Contact:

Duke of York�s Royal Military SchoolDoverKent CT15 5EQTel: 01304 24 5024Fax: 01304 24 5019

Medical Supplies Agency

The Medical Supplies Agency provides medical, dental and veterinarymaterial, blood and blood products, trained personnel and technicaland logistic support to the Armed Forces.

Contact:

Medical Supplies Agency

Drummond BarracksLudgershallAndoverHants SP11 9RUTel: 01264 798606Fax: 01264 798465

Meteorological Office

Website: www.met-office.gov.ukThe Meteorological Office provides meteorological services (includingclimate advice) to the Armed Forces, Government Departments, thepublic, civil aviation, shipping, industry, agriculture, commerce andothers.

Contact:

FitzRoy RoadExeterDevonEX1 3PBTel: 01392 885279Fax: 01133362431

Ministry Of Defence Police

The Ministry of Defence Police prevents crime within the MOD estate.In addition the Force has special responsibility for the policing andsecurity of the Ministry of Defence and other Crown Estate environ-ments.

Contact:

MoD PoliceWeathersfieldBraintreeEssex CM7 4AZTel: 01371 854109Fax: 01371 854060

Naval Manning Agency

The Naval Manning Agency is responsible for ensuring that sufficientnaval manpower is available in trained strength and its effectivedeployment.

Contact:

Naval Manning AgencyVictory BuildingHM Naval BasePortsmouthHants PO1 3LSTel: 0239 2 727401Fax: 0239 2 727413

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Naval Recruiting And TrainingAgency

The Naval Recruiting and Training Agency is responsible for recruit-ment to the Royal Navy and Royal Marines, and the training anddevelopment of personnel.

Contact:

Naval Recruiting and Training AgencyVictory BuildingHM Naval BasePortsmouthHants PO1 3LSTel: 0239 2 727600Fax: 0239 2 727613

Pay And Personnel Agency

The Pay and Personnel Agency provides a fully integrated pay andpersonnel information service to the MOD and other customers in thepublic sector.

Contact:

Pay and Personnel AgencyMinistry of DefencePO Box 99Bath BA1 1YTTel: 01225 828105Fax: 01225 828728

Queen Victoria School

The Queen Victoria School provides secondary education in a board-ing environment for the sons of Scottish sailors, soldiers and airmen.

Contact:

Queen Victoria SchoolDunblanePerthshire FK15 0JYTel: 0131 310 2901Fax: 0131 310 2926

RAF Personnel ManagementAgency

The RAF Personnel Management Agency enables the RAF to meet itsmanpower commitments.

Contact:

RAF Personnel Management AgencyRoom 1101, Building 248RAF InnsworthChurchdownGloucester GL3 1EZTel: 01452 712612 Ext 7849

Fax: 01452 712612 Ext 7309

RAF Training Group DefenceAgency

The RAF Training Group Defence Agency provides trained service andcivilian personnel to meet the RAF�s operational requirements,including the recruiting and selection functions.

Contact:

RAF Training Group Defence AgencyHQ Personnel and Training CommandRAF InnsworthGloucester GL3 1EZTel: 01452 712612 Ext 5301Fax: 01452 712612 Ext 5994

Service Children’s Education

Service Children�s Education provides schooling to dependent chil-dren of MOD Armed Forces personnel including children of UK basedcivilians serving overseas. The Agency also provides educationaladvice and support to Armed Forces parents and children in theUnited Kingdom.

Contact:

Service Children�s EducationHQ UKSCEWegbergBFPO 40Tel: 0049 2161 908 2372Fax: 0049 2161 908 2488

War Pensions Agency

The War Pensions Agency provides financial and welfare support towar disabled pensioners and war widows.

Contact:

War Pensions AgencyGovernment Buildings,NorcrossBlackpool FY5 3WPTel: 01253 332343Fax: 01253 330561

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Warship Support Agency

The Warship Support Agency determines and directs the provision ofmaterial support to the fleet.

Contact:

Warship Support AgencyB Block, FoxhillBath BA5 5ABTel: 01225 883935Fax: 01225 884313

UK Hydrographic Office

The UK Hydrographic Office produces charts and navigational publi-cations for the Royal Navy and other customers at home and abroad.

Contact:

UK Hydrographic OfficeAdmiralty WayTauntonSomersetTA1 2DNTel: 01823 337900 Ext 3444Fax: 01823 325522

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Published by:

Enterprise IrelandGlasnevinDublin 9

Tel: +(353 1) 808 2000Fax: +(353 1) 808 2020Email: [email protected]: www.enterprise-ireland.com