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2009 Oracle CorporationProprietary and Confidential

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The following is intended to outline our general pro

direction. It is intended for information purposes onlymay not be incorporated into any contract. It is no

commitment to deliver any material, code, or function

and should not be relied upon in making purchasing de

The development, release, and timing of any feature

functionality described for Oracles products remains

sole discretion of Oracle.

Safe Harbor Statement

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The Best of Procurement Offerings!

Linda Johnston, Sofia Burbano and Todd Cerny / Proactive Support

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Agenda Prevent Advisors: Upgrade, Patch and Period Close

Procurement Patching Notes

Information Centers

Master GDF Diagnostic Get Proactive Page

Resolve

Search Helpers

Troubleshooting documents

Master Encumbrance Script

Search Help in Procurement

Webcasts and Newsletters

My Oracle Support Community

Summary and Q & A

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Information Centers


Resolve

Search Helpers






Summary and Q & A

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Advisors

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Upgrade Advisor

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Patching & Maintenance AdvisorPlan and execute a viable Patching and maintenance strategy

Includes a complete Project patch plan specific to your environm

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Doc ID Title

1468883.1 12.1.3: Procurement Family Update - Current Rollup Patch :

13984450:R12.PRC_PF.B

Use this for Release 12.1.3 and above.

Contains most important fixes.

Includes known patching issues, with a link to the patch wi

This will be updated on each new rollup release.

222339.1 Procurement Family Patch Release History

Use for Release 12.1.2 and below History of the patch sets, mini-packs, family packs and rollu

Procurement products.

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The Period Close Advisor provides guidance on recommended p

procedures for E-Business Release 12.x

A one stop shop for R12 Period Close. Future new proactive capacontinuously be added

It is intended to be generic and does not relate to a specific orga

industry

Step by step best practices with tips and troubleshooting referenprovided to assist you through each phase and sub-ledger

What is the Period Close Advisor?


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Sub-ledger tabsin

recommended

closing order

Additional Resources

Sub-ledger steps &

Community Link

Period Close Advisor

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Period Close Advisor

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Procurement Information Centers

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Get Proactive PageDoc ID 432.1

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Get Proactive Page

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Get Proactive Page

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Generic Data Fixes

A GDF is a Generic Data Fix Patch that is made available for

via My Oracle Support. These data fixes are written by Orac

Development for data corruption issues resulting of a specifbug.

There are many GDFs for Purchasing and a full list is availab

1348821.1 - Oracle Purchasing Generic Datafix Index.

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Generic Data Fixes

A GDF typically contains a SQL script that validates if data corrup

exists and at the same time fixes the incorrect data.

Some typical data integrity issues for Purchasing include:

Mismatch of quantity billed between PO and invoice

Excess supply and demand

Mismatch of UOM code between lines and shipments

Each one of these data integrity issues is documented in a singlethat includes references to the data fix patch and root cause fix.

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Master GDF Diagnostic

Master GDFDoc ID 1474734.1 will produce a report showing

which known corruption exists in your instance and which ind

note needs to be followed.

Use this script proactively to scan potential data integrity issu

period of time.

It simplifies the resolution process for data corruption issues.

Typical resolution flow Resolution flow using the master GDF

Search in My Oracle Support Run master GDF to identify data corru

problemFind several notes matching the symptoms Follow instructions in recommended

resolve the issue

Log service request

Wait for the engineer to understand the problem

and review data

Test different options until a solution is found

Typical resolution flow

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Master GDF Diagnostic Always download and run the latest version of the diagnosti

from Doc ID 1474734.1.

Download script Podatacheck.sql Run POdatacheck.sql from SQL*Plus:

SQL> @POdatacheck.sql

Parameters:

Organization ID,

Date range,

Number of transactions per section,

Generate trace?

No data is created, updated or deleted by this diagnostic scr

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You do not need to obtain approval prior to running these fixe

are already fully approved by Support and Development for alcustomers.

All GDFs are fully supported, in case something goes wrong ra

stating which GDF was run and provide the output of the scrip

investigation.

A d

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Information Centers


Resolve

Search Helpers






Summary and Q & A

S h H l

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Search Helpers

Search Helpers (also known as Guided Resolutions) follow a log

Decision Tree and find targeted solutions with relevant informatio

based on frequently occurring scenarios / customer business flow

S h H l

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Search Helpers

Doc ID Title

1361856.1 EBS: Purchase Order and Requisition Approval (In Process or Incomple

1377764.1 EBS : PO Output for Communication / Supplier Notification Issues

1364360.1 EBS : Requisition To Purchase Order

1369663.1 EBS : Purchase Document Open Interface and API

1391970.1 EBS : Search Helper for RVTII-060 Errors in Receiving

1394392.1 EBS : Purchasing Buyer Work Center

1470034.1 EBS : Document Control Issues

T bl h ti H l

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Troubleshooting HelpDoc ID Title

1477025.1 Master Troubleshooting Guide for Close Actions in Purchasing

1480108.1 Master Troubleshooting Guide for Cancel Actions in Purchasing

1409604.1 Aid To Testing Purchasing Approval Rules Against an Employee

1316098.1 R12: Purchasing PO Approval Chain Diagnostic

1415918.1 CREATEPO Workflow - Data Collection Script

1437183.1 AME : How to Diagnose Issues With the Default Approver List in Purch

Using Approvals Management

1487713.1 Required Setups For Purchase Order Approval Using Approvals Manage

Engine (AME)

Doc ID Title

1477025.1 Master Troubleshooting Guide for Close Actions in Purchasing

1480108.1 Master Troubleshooting Guide for Cancel Actions in Purchasing

1409604.1 Aid To Testing Purchasing Approval Rules Against an Employee

1316098.1 R12: Purchasing PO Approval Chain Diagnostic

1415918.1 CREATEPO Workflow - Data Collection Script

1437183.1 AME : How to Diagnose Issues With the Default Approver List in Purchas

Using Approvals Management

1487713.1 Required Setups For Purchase Order Approval Using Approvals Managem

(AME)

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Encumbrance Diagnostic


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Cross-product setup

Document data dump

Funds availability

Subledger Accounting transaction

GL and AP (invoice) data

Can generate FND debug for you

To Generate Debug Messages enter Yparameter

Self-Service opportunities

Data Validation

Link to key documentation

Encumbrance Diagnostic Output


Help With Searching in My Oracle Sup

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Help With Searching in My Oracle Sup

Procurement Newsletter

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Procurement Newsletter

Procurement Webcasts

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Procurement Webcasts

Feedback

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Rate any of our Notes and/or add Comment

Feedback

Agenda Pre ent

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Information Centers


Get Proactive Page

Resolve

Search Helpers






Summary and Q & A

M O l S t C it

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Oracle and Industry Experts works together

Access from Community Tab in My Oracle Support or direct at

http://communities.oracle.com

Featuring Procurement and EBS Patching Community

Click on Create a Community Post make a posting for issue res

information exchange with Oracle Support and/or Industry peer

View and Search other Community Discussions

Includes: Webcasts Information, Featured Discussions, News an

Announcements

http://communities.oracle.com/http://communities.oracle.com/

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D E M O N S T R A T I O


Agenda Prevent

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Information Centers


Get Proactive Page

Resolve

Search Helpers






Summary and Q & A

Summary of Procurement Offering

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Summary of Procurement OfferingOffering Access Description

Advisors 1452192.2 All information needed for Upgrading, Patching & Maintenan

Information Center 1391332.2 Hot Topics and Resources for all Procurement modules inclu

Helpers, Webcasts, Community, Twitter, Troubleshooting Not

Get Proactive Index 432.1 Link to all Global EBS Information with drill down to Product

Master GDF Diagnostic 1474734.1 Script to proactively identify data corruption and identify fixe

Search Helpers 1391332.2 Logical Decision Tree providing solutions based on symptom

Encumbrance Diagnostic 1483743.1 Obtain all needed encumbrance data on a transaction for De

Search Help 1385550.1 Training videos for searching in My Oracle Support specific to

Procurement Newsletter 111111.1 Monthly newsletter providing the latest information on all th

Procurement Webcasts 1456150.1 Access recording and upcoming Webcasts information.

Community My Oracle Support Post threads to Procurement and/or EBS Patching for help on

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THANK YOU !

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Documents

GSBestof2012-12S8