GroupBDO Summer 2016 PP New

Summer | 2016

GroupBDO®

Partnership for Excellence™

GroupBDO®

> O u t s o u r c i n g S a l e s S o l u t i o n sL e a d G e n e r a t i o n a n d B u s i n e s s D e v e l o p m e n t f o r t h e c o m p l e x s a l e

GroupBDO 2016 Insight | CFO's challenged to move towards Variabilization. Think STP. Focus on Automation, Collaboration (both internal and external customer), Cloud, Data Analytics and Storage.

En·ter·prise n. 1. An undertaking, especially one of some scope, complication, and risk.2. A business organization.3. Industrious, systematic activity, especially when directed toward sustained profit and growth: 4. Willingness to undertake new ventures; initiative:

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O u t s o u r c i n g B P O S a l e s S o l u t i o n s

L e a d G e n e r a t i o n a n d B u s i n e s s D e v e l o p m e n t f o r t h e C o m p l e x S a l e

Enterprise BPO Sales Solutions & Managed Financial Services Financial Process > Improvement. People. Process. Technology. Our Value Proposition Our Enterprise BPO Solutions & Managed Financial Services offers you and your organization innovative optionsto combine people, process, and technology in outsourced delivery models that creates real business value. Our clients unsurpassed global delivery expertise and infrastructure provides solutions for your industry across major business process areas. Outsourcing your business processes to a GroupBDO Partner can help your company address a range of needs through a variety of delivery models to: Achieve significant cost savings Drive business model change Enable strategic transformation Increase customer value Gain unique insights from your customer data Assess risk and take proactive action

GroupBDO and it’s partners provides its clients with customized financial services that are required to keep the business operating as efficiently and as cost effectively as possible, so all that the client needs to concentrate on is their valued core business.

Summer | 2016

GroupBDO®


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BDO | Business Development & Sales Outsourcing BPO & ITO Providers and Consultants Austin, Texas based GroupBDO LLC has the business development and sales expertise, domain knowledge, and an understanding of the best-of-breed methodologies to deliver collaborative business development and sales solutions which embody our clients' tactical and strategic revenue growth objectives. GroupBDO brings a tradition of invaluable experience garnered by serving clients across multiple verticals. The Group helps BPO (FAO,CLM), ITO, Financial Services, and Software Technology companies build direct and indirect sales channels and strategic partnerships that generate revenue in less time with lower risk. Whether you require direct sales offices, or strategic partners, we have the experience and relationships to help you establish highly qualified and focused partners that can form the foundation of your domestic and international sales for years to come.

Summer | 2016

GroupBDO®


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Summer | 2016

GroupBDO®


GroupBDO®

BPO

BPO | Business Process Management

At GroupBDO we understand that no two companies are alike, and truly focus on “extending your enterprise” working with the client, in the way that client must work, in order to successfully change their operating model. Whether our clients wish to adopt a “learn by trial “program by implementing one process at a time, or whether they are prepared to deal with a major change in process delivery, GroupBDO and it’s partners work hard to meet client needs, aligning with client goals, not imposing ours. All of our management practices, systems and processes are aligned to this simple business fact. Outsourcing succeeds when the provider works in a collaborative manner with the client, bringing new processes and systems, new performance enhancing techniques and skill, but fundamentally solving problems and moving the key performance indicators (KPI’s) together. Fin | Fait | Accompli GroupBDO 2015 Insight | CFO's challenged to move towards Variabilization. Think STP. Focus on Automation, Collaboration (both internal and external customer), Cloud, Data Analytics and Storage. GroupBDO BPO Managed Services provides outsourcing solutions for virtually every type of business need; helping clients address a wide range of business challenges stimulated by today’s demanding market conditions. We help clients not only survive but thrive in this environment, achieving high performance through outsourcing solutions designed specifically for their business needs and goals.

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Your Performance Partner for Enterprise BPO Sales Solutions

In the current global economic environment, corporations are facing the challenging task of cutting expenses while achieving increased departmental performance. Business processes are being thinned and pushed to their absolute limits of functional and reporting capabilities. Corporations approach their business markets and challenges differently. Some corporations embrace change; some require radical step changes in productivity and cost to stay competitive; others may look to continuous process improvement initiatives to stay at the forefront of their respective industries. Some have strong internal process leadership; others must augment their current capabilities. Whether your company operates from a global footprint, or in one market; whether the solution embraces one process or an entire business function or shared across the entire enterprise, outsourcing succeeds when the relationship is seamless and is predicated on meeting the client’s needs. Not all clients can readily embrace business process outsourcing as a means to change their operating model. Some look to “trial and learn”, moving a few processes at a time to a partner and measuring performance, while others can move forward with the transfer of processes across an entire function. Some companies are comfortable implementing a global deployment, while others wish to transition business unit by business unit, or geography by geography. And each company has a different approach to managing that Performance.

Summer | 2016

GroupBDO®


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Outsourcing Sales Solutions | Unmatched.

BDO |Business Development & Sales Solutions BPO & ITO Providers Financial Management Companies AR/AP/BI Software Companies BPM Management Consulting Strategic BPO Re-Alignment and Global Branding AR Business Unit Architects

GroupBDO®

Summer | 2016Partnership for Excellence™

> Enterprise Outsourcing Sales Solutions GroupBDO® >

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Lead Generation Tele-prospecting ProgramThe Outbound Tele-prospecting Program is designed for companies that are committed to strategic marketing and understand the importance of staying in front of their prospects as often as possible. The plan consists of a renewable 6 month or annual agreement with multi-channel multi-touch points to prospects via outbound, data management, and fulfillment services. Outbound ServicesGroupBDO will dedicate a team of 1 - 15 specially trained agents for daily outbound calling on your behalf (White label). Our agents have expertise in finding and holding conversations with the appropriate decision makers such as CFO’s, CEO’s, Corporate Controllers, VP- Global Shared Services, VP Business Transformation and Director level executives, etc. Outbound call activity may include but are not limited to: • Working with you to identify target markets• Placing cold calls to prospects • Placing follow up calls to screen and qualify prospects that may have responded or sent an inquiry via the web, seminar event, direct mailers,

voice messaging or any other means.• Conducting event registration fulfillment and follow up (seminars, live events, or webinars)• Calls to validate or update information about the prospect• Calls to build prospect profiles based upon predetermined criteriaAgents keep the records updated with the latest information every time contact is made with a prospect. Data and call notes are updated in our Lead Management System immediately.Leads and responses then go through a second round of validations before being processed according to agreed upon program specifications. GroupBDO ensures that all outbound calls are made in compliance with applicable federal and state telemarketing laws.Agents TrainingGroupBDO will provide an adequate number of trained agents based upon the anticipated call volume. In addition to the basic Teleservices training, all agents are also trained on specific client products and offerings to the extent that is needed to handle the calls. The Outbound call agents will undergo training to be knowledgeable about your company’s solutions. This would be done periodically via conference calls, product demos, web recordings etc.Project ManagementGroupBDO will assign a Project Manager to be the designated point of contact for all project matters. All reporting and communication will be directed via the Project Manager. Performance Expectations Our agents place about 100+ outbound calls per day depending upon the nature of the call.

GroupBDO®

Summer | 2016


These attributes and aspirations form the foundation upon which we build on GroupBDO's continued success.

CreativityWe thrive on innovation and originality, encouraging risk-taking and divergent voices.Customer FocusWe show that we value our customers by serving them well, putting their needs and interests at the center of everything we do.AgilityWe move quickly, embracing change and seizing new opportunities.TeamworkWe treat one another with respect—creating value by working together within and across our businesses and giving credit where it is due.IntegrityWe earn the trust of our clients by protecting their proprietary information, corporate goodwill, and by adhering to rigorous standards of business conduct in all our dealings.DiversityWe attract and develop the world's best talent, seeking to include the broadest range of people and perspectives.ResponsibilityWe work to improve our communities, taking pride in serving the public interest as well as the interests of all stakeholders.

> What We Believe .

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Littlefield Building Center 106 E 6th Street, Suite 900, Austin, TX 78701 Corporate Office +1 512.813.7643 [email protected]

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Summer | 2015

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> Client Services

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GroupBDO Summer 2016 PP New