Group Profile

Organic Growth By Acquisition

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Established in 1992 by Carlo Stradi and Alberto Campanini, Custom is celebrating 25 years as a leading manufacturer of print technology. Custom offers a diverse product portfolio meeting business automation needs through a wide range of print and scan mechtronic solutions.

Custom is a Group of technological companies with an international presence and a large engineering footprint.

CARTOONWATCH CUSTOM

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We are with you everyday, everywhere!

ATM

TVM

Hospital

Railway

Parking Garage

Self-Service Kiosk

Petrol Pump Station

Airport Check-In Desk

Mall

Restaurant

Supermarket

Cinema and Stadium

Betting & Gaming Parlors

E-Voting

Fashion and Luxury Shops

Retail Stores

AVIATION 10%Boarding passes & Bag tags (printers and readers)

B2C 2%Phones, Smartphones and Apps

GLB 10%Gaming, Lottery & Betting (printers and readers)

POS/RETAIL 37%PcPos & Cash registers (fiscal and non fiscal markets)

SELF-SERVICE/INDUSTRIAL 35%Professional devices (printers and readers)

TICKETING 6%Events, Transports and Parkings automation

Total revenue € 99.6 M

2015/2016 Fiscal Year

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The Custom brand identifies our corporate mission: the manufacturing of “custom made” products that are built to meet specific needs of markets and consumers. Custom integrates the voice of the customer into the design process through constant market sensing to deliver comprehensive and user-friendly solutions to the Retail Vertical Market.Custom operates six (6) Business Units in diverse vertical markets.

Mission

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Custom represents the strength and the simplicity of a strong and structured partner, able to design and distribute its offer on the several markets.

HARDWARE

+SOFTWARE

+ S E R V I C E

Custom offers complete solutions by integrating hardware, software and services. The culmination of expertise within each business unit allows integrated solutions to be developed, manufactured and distributed to market.

Focus on

SynergiesBy leveraging our international experience and synergies among the Group’s 8 companies, Custom offers highly diversified products to vertical markets globally.

International Group Brands Companies61 8

HEADQUARTERS PARMA FontevivoCUSTOM PARMA CastelguelfoCUSTOM MILANO GallarateCUSTOM TREVISOCUSTOM PADOVACUSTOM ANCONACUSTOM ROMA CUSTOM INDIA

Mumbai

CUSTOM UAEDubai

CUSTOM AMERICAPhiladelphia

CUSTOM HANINDO SEAJakarta, Manila, Bangkok

CUSTOM OCEANIAAuckland

CUSTOM OCEANIASydney, Melbourne, Brisbane, Perth

CUSTOM STIMARE UK & IRELANDLondon, Wickow

CUSTOM HANINDO CHINAShenzhen, Shanghai, Beijing

CUSTOM ROMANIAGlimboca

CUSTOM RUSSIA CIS & BALTICMoscow

CUSTOM SOUTH AFRICAOlivedale

CUSTOM ARGENTINABuenos Aires

CUSTOM NITERE BRASILSanta Rita do Sapucal, São Paulo

CUSTOM HANINDO SINGAPORESingapore

CUSTOM GMBHFrankfurt am Main

s a l e s r a t i n g

Domestic 45%

Export 55%

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Worldwide Sales and Service Network

Custom has grown to 400 professionals in Italy and abroad with a blend of complementary and synergistic skills.

Custom’s presence is found in more than 55 Countries through direct and indirect representation.

ITALYParma, Varese, Torino

INDIADehli

ROMANIAGlimboca

CHINASuzhou, Xiamen

m a n u f a c t u r e d p r o d u c t s( y e a r l y v o l u m e )

Italy 20%

Romania 28%

India 5%

China 47%

Total600,000

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Manufacturing Plants

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018

0

30 Mil €

60 Mil €

90 Mil €

120 Mil €

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Trend and forecast

Fiscal year 15/16 total turnover: € 99.6 M

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Engineering StaffThe vast knowledge of Custom’s engineering staff balanced with the voice of the customer is a strength that aides in the design and development of products, technologies and services.

Every year Custom is re-investing its corporate profits in research and development activities.

Superior TechnologyCustom Group’s continuous search for new technology provides the customer with a competitive advantage through unique and innovative solutions.

VisionWe live in an increasingly dynamic and moving world dominated by mobile devices. The dynamic between consumers and manufacturers is constantly changing. The complexity of identifying specific market needs and providing customized solutions is both a challenge and an opportunity. Our goal is to provide partners with cutting-edge technology to quickly and effectively meet their customers’ needs.

Innovation

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Custom is with you everyday, everywhere. The best possible solution for a simple and fast service.

Printers and systems for services automation.

“Excitement, passion for challenges, sacrifice, sport values as way of life to face the daily routine are the common values between Custom and LCR Honda Team, today together for the 2016 World Championship Moto GP.

Speed, technology and energy are the strategic tools that represent the basis of our work.” Carlo Stradi, President & CEO

Operations and R&D Via Berettine, 2 43010 Fontevivo, Parma ITALY Tel. +39 0521 680111 Fax +39 0521 610701 info@custom.biz - www.custom.biz

Company Management Via Enrico Fermi, 4 43010 Castelguelfo, Parma ITALY

Logistics Hub Via Lisbona, 5 43010 Interporto di Fontevivo, Parma ITALY

SYSTEM RETAIL S.p.A.

Operations and Company Management Viale dei Platani, 3 60018 Marina di Montemarciano, Ancona ITALY Tel. +39 071 9190559 Fax +39 071 9193231 www.systemretail.it

R&D Via Marcello Garosi, 60 00129 Roma ITALY Tel. +39 06 50795832

FASY

Operations and R&D Via Tognasca, 7 21013 Gallarate, Varese ITALY Tel. +39 0331 706811 Fax +39 0331 706845 www.fasy.com

Sales and Service Via Callalta, 31/E 31100 Treviso ITALY Tel. +39 0422 363 335 Fax +39 0422 363 371

BIZETA RETAIL SOLUTIONS Srl

Via Tognasca, 7 21013 Gallarate, Varese ITALY Tel. +39 0331 729010 Fax +39 0331 729050 www.bizeta.net

MAXIMA Srl

Via IV Novembre, 6/c 35010 Limena, Padova ITALY Tel. +39 049 8843246 Fax +39 049 8845945 www.maxima.it

NETRISING Srl

Via Levico, 37 48015 Cervia, Ravenna ITALY Tel. +39 0544 976631 www.netrising.it

CUSTOM PRODUCTION EUROPE Srl

Glimboca n° 342 327220 Caras-Severin, ROMANIA Tel/Fax: +40 355 401949 www.customproduction.ro

EUROPE

CUSTOM MILAN

Via Tognasca, 7 21013 Gallarate, Varese ITALY Tel. +39 0331 706890 Fax +39 0331 706891

CUSTOM TREVISO

Via Callalta, 31/E 31100 Treviso, ITALY Tel. +39 0422 363335 Fax +39 0422 363371

CUSTOM GMBH

Bleidenstrasse 6-10, 60311 Frankfurt am Main DEUTSCHLAND Tel. +49 (0) 176 668 49005 Fax +49 (69) 297 238 899

CUSTOM STIMARE UK & IRELAND

4 Bramber Court Bramber Road, London W14 9PW UNITED KINGDOM Tel. +44 208 0998071

Units 5 & 6 Ballywaltrin Business Park Boghall Road Bray Co. Wicklow IRELAND Tel. +353 14429320 Fax +353 12761816

CUSTOM RUSSIA CIS & BALTIC

20, bldg.36, 1st Graivoronovskiy st. 109518 Moscow RUSSIA Tel. +7 495 956 9336 Fax +7 495 956 9336

MIDDLE EAST

CUSTOM UAE

Office 105, Al Husn Tower, King Faisal Street, Sharjah, U.A.E. Tel. +971 6 550 6821

AMERICAS

CUSTOM AMERICA INC.

12 Creek Parkway, Suite 100 Boothwyn, PA 19061 USA Tel +1 302 384 6931 Fax +1 302 691 5770

CUSTOM ARGENTINA

Av. Del Libertador 18.025 - 1643 Beccar, P.cia Buenos Aires ARGENTINA Tel. +54 11 53539841 Fax +54 11 53539841

CUSTOM NITERE BRASIL

Rodovia Br-459, km 124.1 - Distrito Industrial, Santa Rita do Sapucai, MG-CEP 037540-000 BRAZIL Tel. +55 35 3471 0500 Fax +55 35 3471 0500

Rua João de Souza Dias, 316 - Campo Belo, São Paulo, SP-CEP 04618-001 - BRAZIL Tel. +55 11 2384 9984 Fax +55 11 2384 9984

AFRICA

CUSTOM SOUTH AFRICA

Unit 13 Meadowbrook Business Park Jacaranda Street Olivedale, Randburg SOUTH AFRICA Tel. 011-462-0984 / 0426 Fax 0866 104 182

ASIA PACIFIC

CUSTOM INDIA

117,Midas, Sahar Plaza Andheri Kurla Road, Andheri East Mumbai 400059 INDIA Tel. +919870137778

CUSTOM HANINDO CHINA

Room 3204 -3205, Tower B, City Center, No. 100 Zunyi Rd, Changning district, Shanghai, CHINA Tel. +86 21 6237 0600 Fax +86 21 6237 0598

Room 1005 -1006 Haosheng plaza, No. 68 Dongbin Rd, Nanshan district, Shenzhen, CHINA Tel. +86 755 8659 9823 Fax +86 755 8665 2653

Room 612, Tower 6, Guan Lu Yuan Zhong Li, Chaoyang district, Beijing, CHINA Tel: +86 10 6544 7307 Fax: +86 10 6544 7307

CUSTOM HANINDO SEA

Jl. Fatmawati Raya No. 55, Jakarta Selatan – 12410 INDONESIA Tel. +62 21 7590 0909 Fax +62 21 759 00 808

CUSTOM HANINDO PHILIPPINES

900A Vicente Madrigal Bldg. 6793 Ayala Ave. Makati City, 1226 PHILIPPINES Tel: (63 2)-844 5480

CUSTOM HANINDO THAILAND

Nirvana@Work Kaset-Nawamin 343/7-8 Moo 9 Klongkum Bungkum Bangkok 10230, THAILAND Tel. +66 (0) 2-106-5999 - Fax +66 (0) 2-106-5998

CUSTOM HANINDO SINGAPORE

16 Jalan Kilang Timor #03-02 Redhill Forum Singapore, 159308, SINGAPORE Tel. +65 6908 0281 - Fax +65 6274 2103

CUSTOM S.p.A.Group of Companies Sales and Service Network

www.custom.biz - www.customlife.comwww.systemretail.it - www.fasy.com - www.bizeta.net - www.maxima.it - www.netrising.it - www.customproduction.ro - www.customamerica.com

info@custom.biz

www.custom.biz www.customlife.com

Rev 2.10 01/2017