GROUP 7 KM World bank

8/7/2019 GROUP 7 KM World bank

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SATHISH KUMAR(111071138).(Introduction)

Type International organization

Location(HQ) Washington DC

Membership 187 countries

President Robert B.Zoellick

Parent organization World Bank Group

Website http://www.worldbank.org/


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The World

Bank is theoutcome of

the Bretton

Woods

Conference,held in 1944.


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List of Presidents

Eugene Meyer19461946

John J. McCloy 19471949

Eugene R. Black, Sr. 19491963

George Woods 19631968

Robert McNamara 19681981

Alden W. Clausen 19811986 Barber Conable 19861991

Lewis T. Preston 19911995

James Wolfensohn 19952005

Paul Wolfowitz 20052007

Robert B. Zoellick 2007present


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Robert B. Zoellick


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` Integral o the mission statement of the bank are

` the notions and practices of knowledge sharing

and of building capacity in our staff and with our

client


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` Introduced HR Kiosk in 1990 first ever HR self

service machine

` The Web accessible applications availablethrough the world bank group intranet.

` Access available to every staff member in 109

offices around the globe.


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` HR kiosk created to relieve HR of the overhead of

dealing paper request.

` It changed the face of HR transaction Face-to-faceinteraction to Virtual and desktop

` This system was adopted to provide better inward

looking services to the employees.


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` Kiosk is 24/7 access

` HR services are no longer bound by Office hours.

` Changes can be easily made by the individual

itself in up gradation of his/her profile.


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` This type of automation offers a measure of

control over process , empowering individual

` With system interface, restoring personal

accountability

` HR could provide a coherent & consistent face to

his staff world wide


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` Apply KM Principles to an HR System

` So they Created YourNetYourNet HR on the WebHR on the Web


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Create Intranet for HR Staff

- Create relationship b/w Business units

-Then Use Online YourNet

YourNetYourNet

` HR Staff shares with selected Audience with

Intranet

` Then Go for Online (All business Units)


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` Give more Services

` All Services supported by HR via Online

Reasons:` Easy communication with All HR Systems

` Easy Demonstration of new policies and programs

to all Staffs.


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` Uses 3-Tier Architecture.

` Uses Lotus Notes Domino System

` Translates dynamic set of objects into WebPages

(Assembles Knowledge and information)` First KM tool that shares information as Web

Pages


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HR Staffs

` Publishing Web Pages without Programming Skills

` Can create 100s of pages in 1 hour.

` Ability to do15 Web masters work in 1 day` Easy usage ofYourNetYourNet, changes 300 HR Staffs, changes 300 HR Staffs

into Web Masters.into Web Masters.


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Email interface Web Page interface

Automated Email Notification

5 Separate Web Masters to Monitor the Staffs Web Posts

Commenting Systems


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4000 Webpages published by Staffs

Information Sharing

` Banks official Staff Policies

` News about specialized programs to retired staffs` All info about Bank clubs


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` SAP/ BWcommercial product, the Bank's

enterprise transactional data system that

provides a single, consistent source for key

business information

` Management Information Systems or the

Management Dashboardhome-built product

that surfaces SAP and BW data on the web andfor work program planning and budgeting by all

VPUs

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` Lotus Notescommercial product used as e-

mail tool, e-calendar, collaboration tool, and

repository of documents in LN databases

` Domino.doccommercial IBM/Lotus product

used primarily for content storage, including the

Integrated Records and Information System(IRIS)

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` PeopleSoftCommercial product used to record allhuman resources transactions for staff and theirdependents.

` StaffDirectoryIntranet application which provides

search capabilities for finding information about staff byextracting certain information from PeopleSoft and anOracle database containing skill/personal profileinformation provided directly by the staff members

` Employee Self Service Systems HR Kiosk,JobWorldhome-built, ASP bases systems, YourNetpersonal Lotus Notes based websites

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` Remedycommercial product forIT Help Desk and

Trust Fund Operations request tracking

` Unified Case Managementmodified Visual Help

Desk, Lotus Notes based product that includes e-mail

request tracking tool, FAQ database, requesters

directory, and reporting tools used by advisory services

and information help desks (currently being upgraded)

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` Technologies and Applications Global Satellite Communications Links connecting HQ and Country Offices

Videoconferencingsatellites, ISDN, IP

Interactive TVTV broadcasting by satellite and interaction via phone, fax, e-mail

Webonline learning applications (Commercial products: WebCT, Netg, Element; Home-builtproduct: VLE)

Webcastingweb-based video casting using a commercial product Realserver Online discussions and newslettersLyris, commercial product

` Initiatives GDLNGlobal Development Learning Network using a blended approach to use of

technologies; videoconferencing, web, CD-ROM, print, on occasion Interactive TV

Development Gatewaycollaboration, information and resource sharing, developmentcommunity building web facility. DGs core technology platform is implemented using the

ArsDigita Community System (ACS), an open-source code software system for interactiveWeb applications.

B-Spanweb-based video casting facility

Development Forum--the Bank's venue for electronic discussions

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` Selecting applicants online without the assistance

of HR professionals.

` JPA system allows managers to review candidatesin the program, share the information, rate

candidates in the systems database and

ultimately hire them.

` Receive approximately 17000 applications ,out ofwhich that hire 200 individuals.


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` Removing HR from individual process of hiring.

` Allowing HR to engage with clients in different

capacity.

` JPAS first graduate this year from their two-yearemployment program with the bank forming

partnership with them to encourage continued ties

with the organization.


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-Jasmine Jemi


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` In the past, ones personal golden paradox was

the key to organisational effectiveness.

` People Pages- it is a directory of expertise inwhich the attributes of a person become highly

contextual.


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` What they do (assignments-current and past)

` Where they do it (sector driven specialisations,

locations, project activities)

` With whom they do it (team member information)` What the foundation of their knowledge is (list of

publications, educational background, languages)


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` People Pages can be viewed as a super portal.

` It allows for insertion of self-entered data.

` However, the overall concept proposes that the

integration of existing systems is possible through

front end processing.


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` People Pages helps to open the door to the

multiple facets of each staff members careers and

contributions.

` Statistics for the first 12 days since people pages

were released bear this out: the site saw just

under 80,000 visits for 225,000 pages viewed.


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The Action Review of Knowledge Management was

completed after a comprehensive stocktaking of what is

occurring in knowledge management in the World Bank.

Inputs were received from nineteen vice-presidencies.

Interviews, focus groups, surveys, and discussions were

conducted so as to incorporate the inputs of more than five

hundred staff from all parts of the organization.


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GROUP 7 KM World bank