Group 6: People and Machines

by Ye Eun and

Katharine

What are the benefits of ATMs? To customers?

can have access to the cash in your bank account whenever you need

can withdraw cash after the bank hourquick and easy to useVery convenient; don’t have to go all

the way to the bank since it’s everywhere (markets, street,mall).

Easy to use!

Who cares about time?

What are the benefits of ATMs? To banks?

Bank can employ fewer people.Cheaper than paying staffLess need to build banks and money

could be used elsewhere.

Not many bankers needed.

What are the disadvantages of ATMs? To customers?

Machine may not recognize your credit card

For voice recognition, may have failure sometimes (when you have flu)

May be no ATMs near byIf someone hacks an ATM machine your

details may be takenIf problem with credit card, you can not

withdraw your money

Someone’s watching you!!!!

It’s Broken! Can’t Use

Can’t recognize voice…

What are the disadvantages of ATMs?To banks?

Bankers have the key can get to the machine whenever they need and steal

Negative Consequences for Bank Employees?

Banks don’t need many bankers

Bankers lose their job