Joint Consultations:Established in 1956, the three tiered Joint Consultation System providesa platform for issues related to production, quality, safety, welfare, training.GrievancesHandlingMechanism:Thecompanyhasaninformal,onlinegrievanceresolutionprocesscalledSAMADHAN,andathree-tierformalgrievanceresolutionmechanism. Unresolved grievances are referred to the Central Works Committee. In financialyear 2011-12, the Committee addressed 6 grievances, of which two were resolved to thesatisfaction of the employees concerned.

Your company policies should include the following: Discipline A code of behaviour for managers, supervisors, and workers that forbids verbal and physical abuse and other inhumane disciplinary practices. Discipline is a performance improvement process and not punitive. Prohibition of punitive fines and deductions from wages. Commitment to a process of progressive discipline. Grievance: Commitment to make sure that workers can report grievances and can do so without fear of penalty, dismissal, or reprisal of any kind. Procedures (practices) Management should appoint a responsible person (or department) to make sure these policies are carried out through the following practices: Communicating your policies to all managers, supervisors and workers. Meeting regularly with managers and supervisors responsible for discipline, termination, performance management and addressing worker grievances to oversee implementation. Discipline Forming and facilitating a disciplinary committee responsible for: Evaluating the problem and deciding on the appropriate disciplinary action based on evidence presented. Participating in creating or revising rules and procedures. Maintaining and controlling all records relating to disciplinary actions. Grievance Organising a grievance committee composed of management and worker representatives (if the company has no union, workers will elect their representative). Making sure grievance procedures are communicated to all employees. Maintaining and controlling all records confidentially - relating to grievances. Analysing and preparing written reports on grievances filed by employeeshttp://www.sedexglobal.com/wp-content/uploads/2013/03/1.10-Discipline-Grievance_Sedex-Supplier-Workbook.pdf