Green Marketing Roll No.23, Kumar Saurabh Tiwari

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    Green MarketingWay Ahead To Sustainability

    By - Kumar Saurabh Tiwari

    Roll No. - 23

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    INTRODUCTION

    It refers to the process of selling

    products or services based on their

    environmental benefits. Suchproducts & services may be

    environmental friendly in itself or

    produced or/and packaged in an

    environmental friendly way.

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    examples.

    CNG in public transport system to curb

    pollution.

    Making of roads by using the plastics

    wastes.

    Manufacturing hybrid and electric vehicles

    to reduce dependency on fuels .

    Development and marketing of organicfood products.

    Developing green buildings and offices.

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    HISTORY

    Attention was drawn to the subject in

    late 1970s when the American

    Marketing Association organized a

    workshop on Ecological Marketing in1975.

    First definition -

    The implementation of

    marketing programs directed at the

    environmentally conscious market

    segment(

    Henion1976)

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    continued .

    Evolved to -The process of planning, implementing

    and controlling the development,

    pricing, promotion and distribution ofproducts in a manner that satisfies the

    following criteria-

    Customers need are met

    Organizational goals are attained

    And the processes are compatible

    with ecosystems ( Fuller 1999)

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    continued .

    According toOttman(1993) GreenMarketing serves two key objectives -

    To develop products that incorporates

    consumer needs for convenience,affordable prices & performance whilehaving minimum impact on environment

    To project an image of high quality,including environmental aspects both inregard to product attributes andmanufacturers track record forenvironmental compliance.

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    OBJECTIVES

    Green Marketing must satisfy

    two objectives -

    Improved environmental

    quality

    Customer Satisfaction

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    Green Marketing Myopia

    In 1960, Harvard Business professor

    Theodore Levitt introduced the concept

    in an article Harvard BusinessReviewDefinition -

    The pitfalls of companies

    tunnel vision which focuses onmanaging products instead of

    meeting consumer needs

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    THREE Cs

    Evidence indicate that successful

    green products have avoided Green

    Marketing Myopia by following threeimportant principles -

    Consumer Value Positioning

    Calibration of Consumer Knowledge

    Credibility of Product Claims

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    Consumer Value Positioning

    Efficiency and Cost

    Effectiveness Health and Safety

    Performance

    Symbolism and Status

    Convenience

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    Calibration of Consumer

    Knowledge Educate consumers with marketing

    messages that connect environmentalproduct attributes with desired consumervalue.

    Frame environmental product attributes as

    solutions of consumer needs.

    Create engaging and educational internetsites about environmental products desired

    consumer value.

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    Credibility of Product Claims

    Employ environmental product andconsumer benefit claims that are specific,meaningful, unpretentious and qualified.

    Procure product endorsement or eco-certifications from trustworthy third partiesand educate consumers about them.

    Encourage social and InternetCommunication Networks with compelling,interesting and entertaining information aboutenvironmental products.

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    GREENWASHING

    The term was coined by New Yorkenvironmentalist Jay Westerveld.

    Green washing is a term describing thedeceptive use of Green Marketing in order topromote a misleading perception that acompany's policies or products (such as goodsor services) are environmentally friendly.

    The term Green Sheen has similarly beenused to describe organizations that attempt to

    show that they are adopting practices beneficialto the environment.

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    Six Sins of Green washing

    Sin of Hidden Trade-Off

    Sin of No Proof

    Sin of Vagueness

    Sin of Irrelevance

    Sin of Fibbing

    Sin of Lesser of Two Evils

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    Green Marketing

    Grassroot driven and humorous ; Not Preachy

    Factors differentiating theconsumers -

    Cost driven market Low level of awareness

    Degree of New product acceptance

    Less developed means ofcommunication

    Language barriers

    Use of redundant technologies in most

    of

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    Consumption Patternexamples

    There is very less uptake of solar batteriesand

    equipments (cooker etc).

    Samsung solar mobile Guru did not find footin

    market due to inconvenience in solar

    charging. Battery operated LG TV failed in Indian

    market

    Very less consumption of CFL bulbs due to

    high

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    Saving Energy Turning off the equipment

    Encouraging communication by e-mails

    Reducing fax related paper waste Not leaving taps dripping

    Finding suppliers who take back

    packaging for reuse

    See if the existing furniture can be

    refurbished

    F t t l th th t

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    Fortunately there are other ways too,

    to save energy !

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    CONCLUSIONIf business leaders recognize the vastpotential that green business has,and

    then decide to invest their time, money

    and effort; the world would get benefited

    from this practice.

    Real and substantial economic rewards

    await those who approach ecological andsustainable niches with a sincere

    concern and good ideas.

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    THE ENDSpecial Thanks To-

    Anu Kohli Mam