Graham White Page 1 of 3

Location: Glasgow

Mobile: 0774 094 5354

Email: GeeDubyah@me.com

ProfileFive years Testing and Test Management experience at Bridgeall Libraries.

Responsible for planning, developing and executing testing during the full software development lifecycle - from project inception to successful delivery of the software product to our customers.

Conducting hands on day-to-day testing across multiple projects within an Agile framework, creating and developing Test Processes and Documentation.

Consistently delivering high quality solutions within demanding timescales, managing teams of variable size, dependent on project requirements and available resources.

Previous roles have provided me with extensive experience of designing, developing, testing and supporting software solutions for Blue Chip clients across many industry sectors within the UK.

I thrive in an open, honest, team environment, and am consistently highly rated by Line Managers, peers and staff who report to me.

I am regarded as highly organised, positive, adaptable, pragmatic and a very good communicator.

Skills and ExperienceTest Process Implementation: Creation and development of Bridgeall Libraries’ Processes, Infrastructure and Documentation.

Test Team Management: Teams of 1-6, rapidly training staff of varying background and experience

JIRA: JIRA Cloud, Zephyr for JIRA, JIRA Agile

Selenium: UI, Remote Control, XPath

Excel: Analysis and modelling of complex functionality

Test harnesses

Test data import

Database: SQL Server, Oracle PLSQL, Oracle SQL Developer

Advanced SQL queries, stored procedures & packages

Utilising SQL to generate test data and for test data analysis

UI Platforms:

IE7 through to Edge, Firefox, Google Chrome and mobile/handheld devices

Tools: BrowserStack, Virtual Test Environments

Development Platforms: Windows (XP to 10, DOS), UNIX, Oracle, SQL Server, .Net (ASP.NET/C#)

Methodologies: Agile scrum latterly, with V-Model & Waterfall previously

RESTful Web Service testing: using Google Advanced Rest Client, excel (for JSON generation & analysis)

Other Skills: Excellent written and verbal communication skills; strong analytical and fault-finding skills; positive and solution-oriented; contributes continuously to quality improvement

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Career History/Professional ExperienceBridgeall Libraries: Tester & Test Manager Jan 2012 to present

New functionality is developed for the following products on a 2-month rolling release basis:

CollectionHQ (cHQ) is Bridgeall Libraries’ main product, a world-leading SaaS solution which enables library authorities to apply best practice in Stock Management. cHQ uses Integrated Library System data to achieve this.

Evidence-based Selection Planning (ESP) is an additional product, linking a partner product, TitleSource360 (TS360), to cHQ via a REST API Web Service. This enables TS360 Users to use cHQ’s demand data as a decision making tool when selecting new stock for purchase.

I am embedded within Agile teams testing new development, bug fixes and enhancements:

Definition of Test cases and Test Scenarios from Use Cases Risk based approach to prioritise testing effort Analysis and identification of Test Data from Test Environments Generation of additional test data using imported Excel spreadsheets UI Testing: IE7 through to Edge, Firefox, Google Chrome and mobile/handheld devices Functional Testing: both structured and exploratory testing Utilisation of SQL and Excel for data import, analysis and verification REST Web Service testing: Google Advanced Rest Client Test Execution and documentation of results Analysis of test failures, liaising with developers to review, fix and retest

I am responsible for all aspects of testing the products, from project inception to software delivery.

Additionally, in my management role:

Creation and development of Test Processes, Test Infrastructure and Test Documentation Creation and development of company-wide document templates Creation of Test Plans, agreement of scope and schedules with internal and external parties Test Management throughout 2-weekly Agile Development Sprints, 2-monthly Product Releases,

Pre-Release Regression Testing, UAT, Integration Testing with partner systems and other ad-hoc testing as required

Development of internal Testing Wiki page - clearly documenting testing processes for all staff Management and support of test teams of between 1-6 staff: Test Team members vary

significantly in experience and background and new members are rapidly trained to a high standard, ensuring changes to Test Team resources do not impact release schedules

Management of Test Data within 4 geographically-representative Test Environments covering USA/Canada, Europe & Australia/New Zealand

Management of Virtual Test Environments to ensure support of all supported UI Platforms Selection, configuration and management of the Zephyr for JIRA Test Management system Development of initial Selenium Regression Test suite, managed delivery of replacement and

collaboration with developers to implement latest Selenium Regression Test Framework Collaboration with developers to implement internal test applications (e.g., Test Harnesses, Data

Import Mechanisms) Production of reports throughout the development lifecycle, with ad-hoc reports as required

My principal strengths throughout this time have been my organisational, communication and analytical skills which have been very effective in a very demanding and dynamic project environment.

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Bridgeall Limited: Test Contractor, Test Manager Oct 2009 to Dec 2011As a Contractor, and then Test Manager at Bridgeall Limited, I was responsible for testing the ongoing development and maintenance of the CMA’s Central Systems. The Central Market Agency Ltd (CMA) is the organisation that administers the market for water and waste water retail services in Scotland.

Key Achievements:

• Creation and execution of System and Integration Test (SIT) suites for bi-annual release• Creation, ongoing expansion, and execution of Regression Test suites for each release• Assisting the CMA with planning and executing User Acceptance Tests• Ensuring appropriately high standard of Unit Test produced by Bridgeall developers• Managing the Bridgeall Testing Team

Sumerian: Analyst/Developer Sep 2005 to Jun 2009Low-level infrastructure data from blue-chip client environments was abstracted, aligned to Service Lines, and was then delivered to dedicated web portals. Clients were able to analyse IT system capacity, performance, changes and incidents from a business perspective.

Key Achievements:

• Development, release and support of Service Lines, liaising closely with clients• Developing Release Management and Incident Management Processes

Real Time Engineering Ltd: Software Developer/Lead Developer Jul 1998 to Sep 2005

Real Time Engineering (now Lockheed Martin) was a leading provider of business technology solutions to blue-chip organisations in the Energy and Utilities, Telecoms, Oil and Gas, Aviation and Public Sector markets. I had many design, development and testing roles throughout my years in this organisation.

Praxis plc/Deloitte: Software Developer Jul 1994 to Jun 1998Praxis plc (acquired by Deloitte Consulting) was a Bath-based Information Systems and Critical Systems software house. I had many design, development and testing roles throughout my years in this organisation.

Education & QualificationsBSc Computer Science (University of Strathclyde)

BCS/ ISTQB Foundation Certificate in Software Testing

InterestsSport: Regularly play football and tennis; occasionally play badminton and sometimes cycle; organise a weekly 5-a-side football fixture.

Music: Enjoy listening to music and regularly go to live gigs; also create music on laptop.

The arts: Cinema, particularly world and independent cinema; contemporary theatre and art.

I enjoy socialising with friends and like to read to unwind.

I also like to try new things. This year I attended a foundation evening class in acting at the Citizens Theatre in Glasgow. I have also attended an evening class in Stand-up Comedy, even managing to perform a small number of Open-Mic slots in local venues.