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Moderated by Daniel Eliot, Director
Small Business ProgramsNational Cyber Security Alliance
Rosario Mendez, AttorneyDivision of Consumer and Business Education
Federal Trade Commission
Use #CyberAware in all your tweets! Like us on Facebook (/StaySafeOnline) to view live segments with experts each week and follow us on Twitter (@StaySafeOnline) for the latest news, resources and more
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Goal of 5-Step Approach Is Resilience
Know the threats and Identify and
Protect your assets
Know what recoverylooks like and prepare
Detect problems and respond quickly
and appropriately
Thanks to ourNational Sponsors
Rosario Mendez, AttorneyDivision of Consumer and Business Education
SCAMS AND YOUR SMALL BUSINESS By: Rosario MéndezFederal Trade Commission
WHAT WE’LL COVER
Scammers’ tacticsCommon scams that target small businessHow to protect your business
SCAMMERS’ TACTICS
PRETEND TO BE SOMEONE YOU TRUST
CREATE A SENSE OF URGENCY AND USE INTIMIDATION AND FEAR
OR YOU’LL BE SORRY!
SCAMMERS ASK YOU TO PAY BY GIFT CARD OF WIRE TRANSFERS
Impossible to track Clear sign of a scam
COMMON SCAMS TARGETING SMALL BUSINESS
OFFICE SUPPLIES SCAM
Scammers send supplies, like cleaning supplies or light bulbs hoping someone will pay it without checking that no one in your business ordered the products.
GOVERNMENT AGENCY IMPOSTER SCAM
Scammers impersonate government agents, threatening to suspend business licenses, impose fines, or even take legal action if you don’t pay taxes or renew government licenses, or registrations.
BUSINESS COACHING SCAMS
• Guaranteed success
• Big profit, short time
• Secret strategies
• Up-front fees
UTILITY COMPANY IMPOSTER SCAMS
• Pretend to call from gas, electric or water company
• Your service will be interrupted unless you pay now
• Ask for wire transfer, gift card, reloadable card
DIRECTORY LISTING SCAMS
Free listing or renewal
Publication you may know like the Yellow Pages
Asks you to confirm your contact information and later uses those details to pressure you into paying an invoice
CYBER SCAMS
Tech Support Scams
Ransomware
Phishing
HOW CAN YOU PROTECT YOUR SMALL BUSINESS
Talk to your employees
Share information
Order FTC’s Scams and
Your Small Business
at FTC.gov/Bulkorder
VERIFY INVOICES AND PAYMENTS Check invoices
Don’t pay unless you know the bill is for items ordered and received
Put procedures in place for approving invoices and make sure everyone knows about them
Pay attention to how you're asked to pay
BE TECH - SAVVY
Caller ID, email addresses and websites can be spoofed
Stop and think before you click
Review online safety during National Cybersecurity Awareness Month
Business.FTC.gov/Blog
Rosario Mé[email protected]
Moderated by Daniel Eliot, Director
Small Business ProgramsNational Cyber Security Alliance
Rosario Mendez, AttorneyDivision of Consumer and Business Education
Federal Trade Commission
Have You Frozen Your Credit?
• EquifaxEquifax.com/personal/credit-report-services800-685-1111
• ExperianExperian.com/help888-EXPERIAN (888-397-3742)
• TransunionTransUnion.com/credit-help888-909-8872
Access it here: https://staysafeonline.org/resource/cybersecurity-awareness-toolkit/
staysafeonline.org/ncsam/ncsaawards
Webinar SeriesSecond Tuesdays
2:00 p.m. EDT
To Register: www.staysafeonline.org
Up-Coming Webinar Topics:• October 18 “New FTC SMB Resources”• November 6 “Cybersecurity Insurance”
National Cyber Security Alliancewww.staysafeonline.org/cybersecure-business
Signature Sponsor
Trend Microwww.trendmicro.com
Contributing Sponsor
MediaPROhttps://www.mediapro.com/SMB
Federal Trade Commissionwww.FTC.gov/smallbusiness
