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PROGRAMME BROCHURE
GOTHENBURG 12-15 April 2016 | Sweden
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WELCOME TO THE INTERNATIONAL FORUM WHY ATTEND?
The International Forum on Quality and Safety in Healthcare aims to support and energise the movement for health and healthcare improvement by presenting the best of new thinking and work that is happening worldwide.
The April 2016 International Forum will be held in the city of Gothenburg, which will provide the perfect setting to learn from the healthcare system in Sweden - the birthplace of quality improvement.
Over four inspirational days, our ever-evolving event guarantees to invigorate the mind and provide a stage for fresh ideas.
We are looking forward to recognising many individual accomplishments, discovering new pioneers and leaders, and continuing to build global networks collaborating toward improving healthcare and patient safety worldwide.
4 day event 3,000 attendees
80+ countries represented
100+ sessions and presentations
200+ international speakers
CPD certified
• Get the latest on achieving organisational and cultural transformation for the delivery of sustainable and better patient care
• Take home lessons for delivering high quality healthcare with limited resources
• Hear from over 200 international speakers and learn from their experiences, ideas, solutions and vision
• Enhance your professional knowledge and make a real difference to your organisation
• Translate your concerns into effective action
• Connect to like-minded colleagues and inspiring leaders from all over the world
• Discuss and share solutions to improve care for patients in your organisation
• Recharge your batteries - get energised to implement the ideas you have acquired
• Feel empowered to drive improvement
REGISTRATION & FEES
Book your place for Gothenburg 2016 early and save with our Early Bird individual and group rates (ends 1 February 2016).
With a new fees structure we give you even more savings and benefits when booking as a group.
You can book to attend 3 or 4 days. All registrations are made online.
Visit internationalforum.bmj.com/fees to get more information and to register.
HallåDon’t miss your chance to be part of a dynamic gathering of healthcare improvers from over 80 countries.
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PROGRAMME
Tuesday (12 April)
Wednesday, Thursday and Friday (13-15 Apri)
Our Theme: Change. Save. Sustain. In Partnership with Patients. In Gothenburg we will focus on achieving sustainable change and clinical excellence, while continuing to save costs. We continue to keep patients at the heart of our mission to improve healthcare, with the programme being truly co-designed in partnership with patients.
Our learning formats bring variety to your experience
Debates
Wellbeing activities
Movie matinees
Keynotes
Discussions groups
Networking
Workshops
Lectures
Excursions
The three-day main conference features 6 keynote presentations, over 200 international speakers delivering more than 100 sessions divided across 5 streams, a full Exhibition Hall, posters display, special interest breakfast and
During our popular pre-day, we offer a range of special half day and full day interactive activities and workshops, including:
lunchtime sessions and many opportunities for networking, including our Welcome Reception and a diverse offering of facilitated networking activities.
• A choice of full day Experience Days (excursions)
• A choice of half day courses
• The International Improvement Science and Research Symposium
See the range of activities on pages 10 - 15 and on internationalforum.bmj.com/wednesday where you can navigate to the programme for every day.
See the range of Tuesday activities on pages 8 - 9 and on internationalforum.bmj.com/tuesday.
Your Key Learning PointsThere is plenty of interactive learning, opportunities to exchange ideas and to discuss pressing issues at the International Forum. We expect that every delegate will take something different out of their experience at the International Forum. You will:
Get confidence in supporting improved communication, knowledge and skills to optimise patient care
• Understand how to create high quality person-centered care by focusing on the needs of patients and families, improvements and innovations, co-production of services and co-operation between research and practice
• Learn to plan how to start and run improvement campaigns
• Get ready to unite and empower all staff in your organisation to effectively deliver improvement at scale
• Understand the cultural and behavioural challenges of a system-wide improvement projects
• Better understand scaling up improvement in different health systems
• Learn about evidence-based person-centered care and take home theory, tools and techniques
• Understand specific approaches to quality improvement programmes to deliver real financial efficiency alongside quality gains
• Use social media effectively to support healthcare improvement activities
• Identify how the delivery of healthcare has changed over past generations and how healthcare providers and organisations can adjust for the future.
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SPEAKERS
Jaideep Prabhu Professor of Marketing, Jawaharlal Nehru Professor of Indian Business and Enterprise and Director, Centre for India & Global Business at Judge Business School, University of Cambridge
Olivia WigzellDirector-General, National Board of Health and Welfare, Sweden
Bastiaan R. Bloem, MD, PhD Movement Disorders Neurologist, Radboudumc, Nijmegen; The Netherlands
Brian Boyle Healthcare advocate, public speaker and National Volunteer Spokesman of the American Red Cross
Machteld HuberSenior Researcher, Food Quality and Health, Louis Bolk Institute
Lois KellyAuthor of ‘Rebels at Work’ change agent and creative strategist
Keynote and Featured Speakers
Donald M. Berwick, MD, MPP President Emeritus and Senior Fellow, Institute for Healthcare Improvement (IHI); Former Administrator, Centers for Medicare and Medicaid Services
Maureen BisognanoPresident Emerita and Senior Fellow, Institute for Healthcare Improvement (IHI)
At the International Forum, we have built up a strong reputation for bringing together the leading quality improvement experts from across the globe. The International Forum in Gothenburg promises to see an equally impressive lineup of stellar speakers , including must-hear keynote and featured speakers.
See full list of speakers: internationalforum.bmj.com/speakers
HIGHLIGHTS FROM THE PROGRAMME
• 5 NEW must-attend Experience Days, giving you an insight into the best of the Swedish healthcare system - the home of healthcare improvement. Suitable for all professionals, the Experience Days will be highly interactive and insightful
• 2 NEW specialist tracks focusing on the needs of Nurses and Pharmacists
• A focus on policy and strategy development – dedicated content for policy makers and leaders
• A number of inspirational workshops and presentations, including a keynote address from Olivia Wigzel, will showcase the transformation of the Swedish healthcare system into the world’s leader in quality integrated care
• NEW half day Courses covering varied topics, including the delivery of sustainable organisation-wide patient safety, and adopting a patient-centered approach to improving mental healthcare
• A focus on incorporating all front line staff into the improvement process – we’ve identified content especially suitable for different professionals to support you in understanding and implementing the change process
• With our NEW ‘Improvement works in progress’ poster discussion groups we will connect for the first time active researchers and improvers to share real-time challenges, anticipated outcomes and future ambitions together
• Learning and Networking Zone for creative thinking and discussing topics most challenging to you
HOW TO CHOOSE WHICH SESSIONS TO SIGN UP FOR?
While our multidisciplinary programme has been designed to suit healthcare professionals working on any level, some of our sessions will benefit certain professionals more than others.
Visit our programme pages online to see our recommendations for each session.
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9:00
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M3: Leading ImprovementEfforts For Global HealthLeaders
Building Capabilityand Leadership
Streams for 2016: Quality, Cost, Value Population andPublic Health
Building Capabilityand Leadership
Person and Family -Centred Care
M2: Let's Get Social!Improving CareThrough ThePower Of Social Media
Population andPublic Health
M4: Planning, Organising,Implementing And SustainingPatient Safety
Safety
M5: Rocking The Boat ButStaying In It: How To Be AGreat Change Agent
M7: Leadership StrategiesTo Improve Global Health
Building Capabilityand Leadership
M6: Improving Mental HealthThrough Patient AndProfessional Partnerships
M8: Planning, Organising,Implementing And SustainingPatient Safety
SafetySafety
M9: Rocking The Boat ButStaying In It: How To Be AGreat Change Agent
Safety
M1: 6th Annual InternationalImprovement Science AndResearch Symposium
M10: Experience Day 1:Human Rights-Based HealthEquality In A MulticulturalCommunity
M11: Experience Day 2:National Innovation ThroughPatient Involvement
M12: Experience Day 3:Integrated Person-CentredCare Through Practice AndResearch
M13: Experience Day 4:A Road To Excellence: FromManagement Systems ToExcellent Care
M14: Experience Day 5:Visit The Birthplace of QualityImprovement
Building Capabilityand Leadership
Building Capabilityand Leadership
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C4: CollaborativePartnerships ToImprove OutcomesFor Patients
C5: Nurse Learning On A MassiveScale
C6: Lessons FromIndia: ApproachesFor Large-ScaleSpread
C7: EngagingEmployees InWellness
Person and Family -Centred Care
C2: Improvementprogrammes areyesterday’s news:it’s the era of theimprovementplatform
C3: ImprovingPatient Flow,Experience AndEfficiency
C1: Greg Price’sPersonal Story
Building Capabilityand Leadership
Building Capabilityand Leadership
Person and Family -Centred Care
Population andPublic Health
Person and Family -Centred Care
C11: Modern QualityControl: DrivingSystem-WideStandards WithPatient-Centred Designs
C9: MeaningfulConversations AboutTests and Procedures
C10: Nurses ForgingA Culture OfPerson-Centred Care
C8: Swedish RegisterOf Palliative Care
Safety Quality, Cost, Value
C12: Poster Session N4: Learning AndNetworking Session: Get Involved In A WardRound Simulation
W: Forum WellbeingProgramme: TheRelaxation Zone
Quality, Cost, Value
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K1: Keynote I: Sweden: The Birthplace Of Quality Improvement Olivia Wigzell, Director-General, National Board of Health and Welfare; Sweden
Building Capabilityand Leadership
Welcome And Opening of the Forum
Morning Break
Lunch Break
Afternoon Break
N2: Learning And Networking Session: Facilitated Drop-In Networking
W1: Forum Wellbeing Programme: Lunchtime MindfulnessMini-Retreat
B4: Outcomes ToMeasure EffectiveImprovement
B5: Setting Up AnOrganisationalWide QualityImprovementProgramme –Everything YouNeed To Know In90 Minutes
Building Capabilityand Leadership
B6: DevelopingNational QualityStrategies WithGlobal Governments
B7: Building AMeasurementSystem That Works!
D2
B2: NationalStrategies To BuildCapability For Quality Improvement
Safety Safety
Building Capability and Leadership
K2: Keynote II: A keynote by Donald M. Berwick, Founder and Former President of the Institute for Healthcare Improvement; USA
B3: InnovatingThrough Co-designAnd Co-production
B8: Nurses As KeyIntegrators OfPatient And FamilyCare
B1: AligningInterdisciplinaryEducation AndQuality ImprovementThrough The CycleOf Learning
B12: Poster Session B10: Session to beannounced shortly
B11: How do weredefine health?
W2: ForumWellbeingProgramme:Recharge YourMind
B9: EngagingPatients In TheirOwn Health
Population andPublic Health
Person and Family -Centred Care
N3: Learning AndNetworkingSession: Facilitateddrop-in networking
Person and Family -Centred Care
Person and Family -Centred Care
Building Capabilityand Leadership
Building Capabilityand Leadership Quality, Cost, Value
Person and Family -Centred Care
Person and Family -Centred Care
A8: Achieving TheHighest PatientSatisfactionThrough EfficientCare
A12: Poster Session A13: Poster Session -Collaborate ToAccelerate Outcomes
N1: Learning andNetworking Session:Folkslab - A People’sLaboratory
A10: MovieMatinee,SpecialDouble Feature Show: Safety AndResilience
A11: TransformingData ForSustainableGlobal Health
A9: AchievingResults WithAccountable Care
Population andPublic Health
Building Capabilityand Leadership
Person and Family -Centred Care Safety
A4: Patient ReportedOutcomes To Accelerate Change
Person and Family -Centred Care
A6: MobileTechnology:Keeping Up WithCatapultingChange
A7: CollaborateTo Create AndTest A RobustSafety Framework
A2: EmpoweringClinical Staff ToDrive Improvement
A3: Co-ProductionWith Patients AndFamilies: MovingFrom “Caring For”To “Caring With”
Safety
A1: ClinicalImprovement:Examples ofExcellence in TheNetherlands andSweden
Safety Building Capabilityand Leadership
Population andPublic Health
Person and Family -Centred Care
A5: StrengtheningLeadership In TheClinical Environment:Global ApproachesTo BuildingCapability, Improving SafetyAnd OperatingMore Effectively
Wednesday | 13 April Streams for 2016: Quality, Cost, Value Population andPublic Health
Building Capabilityand Leadership
Person and Family -Centred CareSafety
Building Capabilityand Leadership
Building Capabilityand Leadership
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D4: SupportingPeople WithDementia: APerson-CentredApproach
Person and Family -Centred Care
D5: CollaboratingAcrossOrganisationalSilos To ImprovePatient Care
D6: Session to beannounced shortly
D7: MobilisingImprovementAnd Learning AtScale Across Systems
Building Capabilityand Leadership
D2
D2: ClinicianLeadership
Safety
D3: EmpoweringNurse Leadership
D8: The TrueValue And CostOf AchievingHigh Performing Health Systems
Quality, Cost, Value
Morning Break
Lunch Break
K3: Keynote III: Providing Best Healthcare During the European Refugee Crisis - Mobilising Health And Care Support Services
D1: MovieMatinee –The ActionSequel: QualityVersus Costs
Quality, Cost, Value
Afternoon Break
D12: Successful Control OfAntibiotic Use InSweden
Population andPublic Health
D13: Poster Session D10: What Makes Your Heart Sing?
D11: ManagingInnovation, WhatHealth CareOrganisationsNeed To Know
W5: ForumWellbeingProgramme -Mindfulness As AHealthcare Intervention
W4: Forum Wellbeing Programme: Yoga To Open Your Mind And Start The Day
D9: Writing ForPublication – HowTo Write An Abstract And ShareThe Lessons OfYour Work
Population andPublic Health
D14: PosterSession - Collaborate ToAccelerateOutcomes
N5: Learning AndNetworkingSession: Let’s RunAn Un-Conference!
E4: AchievingIntegrated Care
E5: TransformingCare Delivery:Lessons From One Of TheWorld’s SafestHospitals
Building Capabilityand Leadership
Building Capabilityand Leadership
E6: Session to beannounced shortly
E7: ConqueringPDSA Cycles ToCreate SustainedChange
D2
E2: ReducingMedication Errors
Safety
E3: Making “WhatMatters To You”Happen
E8: High-ImpactLeadership: TheNewest ThinkingFor SustainedImprovement In AChanging World
E1: The BigDebate
E12: Sweden:Leading The WayIn Integrated Care
E13: Poster Session
N6: Learning And Networking Session: Facilitated Drop-InNetworking
W6: Forum Wellbeing Programme: Lunchtime MindfulnessMini-Retreat
D2
E10: Listening ToAnd HearingPatients’ Stories
E11: CreatingValue For ThoseWho Need Us!Person-CentredCare Provided ByFoundations,Associations andPatientOrganisations InNordic Countries
W7: Forum WellbeingProgramme:Recharge YourMind
E9: 100 MillionHealthier Lives:Global Collaboration ForPopulation Health
Person and Family -Centred Care
Person and Family -Centred Care
Population andPublic Health
Person and Family -Centred Care
Population andPublic Health
N7: Learning AndNetworkingSession: Folkslab,A People’sLaboratory
Person and Family -Centred Care
Person and Family -Centred Care
Building Capabilityand Leadership
Building Capabilityand Leadership
Building Capabilityand Leadership
Quality, Cost, Value
F4: Allied HealthcareProfessionals: Cultivating TheNext Generation
F5: IntegratingHealth And SocialCare: Lessons FromScotland
F6: Session to beannounced shortly
F7: Dance ForParkinson´sDisease
Person and Family -Centred Care
F2: Hello Family: A Patient AndFamily PartnershipTool Kit
F3: AdaptiveDesign: The Key To Successful Large-ScaleImprovement
F1: TransformationWith Confidence
Safety Building Capabilityand Leadership
Person and Family -Centred Care
Population andPublic Health
Building Capabilityand Leadership
Person and Family - Centred Care
F11: Session to beannounced shortly
F12: AligningManagement AndDoctors To Transform CareDelivery: A NewModel
F9: Engaging StaffAnd Service UsersTo Partner In QualityImprovement
F10: OptimisedValue In Healthcare
F8: We Count OurSuccesses In Lives!
Quality, Cost, Value Building Capabilityand Leadership
Quality, Cost, Value
F13: PosterSession
N8: Learning andNetworkingSession: Folkslab- A People’sLaboratory
W8: ForumWellbeingProgramme:The RelaxationZone
Safety
K4: Keynote IV: A Personal Story Of Care, Communication, And Compassion Brian Boyle, Healthcare and Patient Advocate, National Volunteer Spokesman of the American Red Cross; USA
Building Capabilityand Leadership
Building Capabilityand Leadership
Building Capabilityand Leadership
Thursday | 14 April Streams for 2016: Quality, Cost, Value Population andPublic Health
Building Capabilityand Leadership
Person and Family -Centred CareSafety
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G4: MobilisingRising LeadersTo ImproveCare
Building Capabilityand Leadership
G6: ImprovingMaternal AndNewborn ReferralProcesses InGhana, EthiopiaAnd Nigeria
G7: InvolvingPatients In RootCause Analysis
G2: The SwedishNational QualityRegistries And TheirContribution To TheBest Possible CareFor Patients
G3: GeneratingFinancialEfficiency FromCost Improvement:Countries, SystemsAnd Clinics
Safety
G1: Around TheWorld In MentalHealth QI
G13: PosterSession
G14: PosterSession -Collaborate ToAccelerateOutcomes
N9: Learning andNetworkingSession: Game on!Using Games ToMaximise MotivationFor Improvement
W10: ForumWellbeingProgramme -Mindfulness As AHealthcareIntervention
G10: Scaling UpClinical GuidanceFor Health TeamsIn Low And MiddleIncome Countries
G11: ParticipatoryHealth – TheFuture ofParkinson’s Care
G9: HealthCreation
Person and Family -Centred Care
G12: NationalPriorities ForHealth And SocialCare Policy
Building Capabilityand Leadership
Population andPublic Health
Population andPublic Health
Population andPublic Health
Population andPublic Health
K5: Keynote V: Innovation and Change in the Workplace (Lois Kelly, Author, Change Agent and Creative Strategist;USA and Jaideep Prabhu, Jawaharlal Nehru Professor of Indian Business and Enterprise and Director, Judge BusinessSchool, University of Cambridge; England)
Building Capabilityand Leadership
W9: Forum Wellbeing Programme:Yoga To Open Your Mind And Start The Day
Lunch Break
G5: Perfect CareIn Diabetes:ImprovementThrough Redesign
I4: Meeting TheNeeds Of Populations: PracticalAdvice From 7 Yearsof Learning FromThe IHI Triple Aim
I5: Value-BasedSteering On ANational Level InSweden
I6: HIV-Free Survival:ReducingTransmission To 5%From Mother ToBaby
I2: Improving TheQuality Of Care ForHigh-Risk SurgicalPatients
Safety
I3: ImprovingExperience ThroughRegular ShadowingEvents
I1: THE FORUMQ-FACTOR LIVE!
I10: Session to beannounced shortly
I11: Session to beannounced shortly
I9: Masterclass: ImproveThe Success Of YourQuality ImprovementProgram
I12: Session to beannounced shortly
N12: Learning andNetworking Session:Better Lives For OlderPeople With ComplexHealth Conditions
Person and Family -Centred Care
Person and Family -Centred Care
I7: Session to beannounced shortly
Quality, Cost, Value
K6: Keynote VI: Keynote by Maureen Bisognano, President Emerita and Senior Fellow, Institute for Healthcare Improvement (IHI)
Quality, Cost, Value
Quality, Cost, Value Quality, Cost, Value
G8: SimultaneouslyImproving QualityAnd Cost AcrossHealth Systems
Quality, Cost, Value
H4: FactorsInfluencing Large-ScaleImplementationOf ComplexInterventions
H6: Patients AsEducators OfExecutives
H2: Professors ToPlumbers:Engaging All ToLead QualityImprovement
H3: LeveragingClinical PathwaysTo ImproveQuality Of CareAnd ResourceUtilisation
H1: QualityImprovement:A Policy Strategy
H13: Poster Session N10: Learning andNetworking Session:Folkslab - A People’sLaboratory
H10: Building outcomemeasures around whatmatters to patients:global experiences
H11: Networked MobileAnd Complex Care ForElderly Patients
H9: Tackling Brazil’s C-Section Problem:Overcoming Myths AndBarriers Using NationalQI Scale-Up
Population andPublic Health
H12: Creating TheConditions For AndImplementing ChangeAt National And RegionalLevel
Building Capabilityand Leadership
Building Capabilityand Leadership
H7: MillennialHealthcare: TheJourney FromPublic ToPopulation Health
Population andPublic Health
H5: Culture OnPrescription –RehabilitationThrough Culture
H8: TransferringLearning BetweenCountries - ButHow?
Quality, Cost, Value
Morning Break
Lunch Break
Building Capabilityand Leadership
Building Capabilityand Leadership
W11: Forum Wellbeing Programme:LunchtimeMindfulness Mini-Retreat
Person and Family -Centred Care
N11: Learning and Networking Session: How can we supportchildren as next of kin or young carers in the best way?
Person and Family -Centred Care
Person and Family -Centred Care
Person and Family -Centred Care
Person and Family -Centred CareSafety
Population andPublic Health
Quality, Cost, Value
I8: Learning FromPatients To ImproveCommunication, Safety,And Quality
Safety
Building Capabilityand Leadership
Population andPublic Health
Friday | 15 April Streams for 2016: Quality, Cost, Value Population andPublic Health
Building Capabilityand Leadership
Person and Family -Centred CareSafety
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OTHER 2016 EVENTS:
International Forum on Quality and Safety in Healthcare
Singapore 2016 26-28 September 2016
INSPIRING HEALTHCAREFOR OVER 20 YEARS.internationalforum.bmj.com