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For Holly Annis, Raphael Yisrael, and Annette Wingard, the job training programs and career resources at Morgan Memorial Goodwill Industries are making a difference in their lives. Holly had been out of work for a year. So had Raphael. For Annette, it was six months. But thanks to their determination to get jobs and the programs and resources available to them at Goodwill, things worked out well in the end. For 23-year-old Holly, that meant a job at a City Convenience store where a promotion to management is in her sights. For Raphael, 38, it meant a good job as a courier at Parts Fleet, an auto parts delivery company. And for Annette, 40, it meant training for a new job as an administrative assistant at Boston University. Things turned around for Holly after she completed a First Step class last fall at Goodwill. The three-week program prepares job seekers for entry-level employment and proved to be just the ticket for Holly. “The class really helped me with interviewing and how to get a job,” she said. Raphael had a similar experience. He came to Goodwill’s Boston Career Link three or four times a week to conduct his job search. Boston Mayor Thomas Menino vowed to make jobs a priority in 2010 and praised Goodwill for helping people find work. “Jobs give people opportunities, families stability, neighborhoods vitality, and the city strength,” Menino said in his keynote address at Goodwill’s 2009 Annual Meeting on Jan. 28, 2010. “Having a job is still the greatest equalizer,” he told about 100 business and community leaders, Goodwill board members, and staff. The other speakers at the Annual Meeting shared the mayor’s enthusiasm for work, and also talked about the difference Goodwill had made in their lives. SPRING/SUMMER 2010 A publication of Morgan Memorial Goodwill Industries inside this issue Fresh Air Camp 2010 ......................page 2 Happy Holidays at Goodwill .........page 3 Capital Campaign ..............................page 4 Goodwill Launches New Website ........................................page 4 Mayor Menino, Speakers Make Annual Meeting a Memorable Affair “The class really helped me with interviewing and how to get a job.” – Holly Annis Goodwill Keeps the Focus on Jobs continued on page 2 continued on page 3 Holly Annis He also met regularly with a career advisor and attended resume and networking workshops. “Once I came to Boston Career Link, with the help I got, it only took me a month or two to find a job,” he said. Annette worked with a career advisor at Boston Career Link who helped her identify training options. After being connected to a five-month training program at YMCA Training Inc., she earned an administrative specialty certificate. Annette found her job at BU. For some, the three R’s are: reading, ‘riting, ‘rithmatic. In our eco-friendly world, the three R’s are: reduce, reuse, recycle. Every year, Morgan Memorial Goodwill Industries keeps more than 18 million pounds of stuff out of our landfills. Yes, you read that correctly. 18 million pounds of stuff. So this year, when you do your spring cleaning, remember two things: donate your stuff to Goodwill, and make your biggest donation on Earth Day (Thursday, April 22). That way, you can help us make Earth Day the biggest donation day ever. continued on page 2 Make Goodwill Your Earth Day Destination! Help Us Make Earth Day the Biggest Donation Day Ever!

Goodwill Outlook Spring/Summer 2010 Edition

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For Holly Annis,Raphael Yisrael, andAnnette Wingard, thejob training programsand career resourcesat Morgan Memorial

Goodwill Industries are making a differencein their lives.

Holly had been out of work for a year. So hadRaphael. For Annette, it was six months. Butthanks to their determination to get jobs and

the programs and resources available to themat Goodwill, things worked out well in the end.

For 23-year-old Holly, that meant a job at aCity Convenience store where a promotion tomanagement is in her sights. For Raphael, 38,it meant a good job as a courier at Parts Fleet,an auto parts delivery company. And forAnnette, 40, it meant training for a new job asan administrative assistant at Boston University.

Things turned around for Holly after shecompleted a First Step class last fall atGoodwill. The three-week program preparesjob seekers for entry-level employment andproved to be just the ticket for Holly.

“The class really helped me with interviewingand how to get a job,” she said.

Raphael had a similar experience. He came toGoodwill’s Boston Career Link three or fourtimes a week to conduct his job search.

Boston Mayor Thomas Menino vowed tomake jobs a priority in 2010 and praisedGoodwill for helping people find work.

“Jobs give people opportunities, families stability, neighborhoods vitality, and the citystrength,” Menino said in his keynote addressat Goodwill’s 2009 Annual Meeting on Jan. 28, 2010.

“Having a job is still the greatest equalizer,” he told about 100 business and communityleaders, Goodwill board members, and staff.

The other speakers at the Annual Meetingshared the mayor’s enthusiasm for work, andalso talked about the difference Goodwill hadmade in their lives.

SPRING/SUMMER 2010 A publication of Morgan Memorial Goodwill Industries

inside this issueFresh Air Camp 2010......................page 2

Happy Holidays at Goodwill .........page 3

Capital Campaign ..............................page 4

Goodwill Launches New Website........................................page 4

Mayor Menino, SpeakersMake Annual Meeting aMemorable Affair

“The class really helpedme with interviewing and

how to get a job.”– Holly Annis

Goodwill Keeps the Focus on Jobs

continued on page 2

continued on page 3

Holly Annis

He also met regularly with a career advisor andattended resume and networking workshops.

“Once I came to Boston Career Link, with thehelp I got, it only took me a month or two tofind a job,” he said.

Annette worked with a career advisor atBoston Career Link who helped her identifytraining options. After being connected to afive-month training program at YMCA TrainingInc., she earned an administrative specialtycertificate. Annette found her job at BU.

For some, the three R’s are: reading, ‘riting, ‘rithmatic.

In our eco-friendly world, the three R’s are: reduce, reuse, recycle.

Every year, Morgan Memorial Goodwill Industries keeps more than 18 million pounds ofstuff out of our landfills.

Yes, you read that correctly. 18 million pounds of stuff.

So this year, when you do your spring cleaning, remember two things: donate your stuff toGoodwill, and make your biggest donation on Earth Day (Thursday, April 22). That way,you can help us make Earth Day the biggest donation day ever.

continued on page 2

Make Goodwill Your Earth Day Destination!Help Us Make Earth Day the Biggest Donation Day Ever!

EARTH DAY – continuedANNUAL MEETING – continued

Every summer, Morgan Memorial Goodwill Industries offers children and teenagers from Boston andnearby communities an exceptional overnight camp experience. This year, Fresh Air Camp, located on500 acres of woods, fields and ponds in South Athol, Massachusetts, will once again provide campers withexciting recreational activities, an engaging learning curriculum, and lasting memories.

With four two-week sessions, Fresh Air Camp gives children 8-16 the opportunity to participate in dayand evening activities such as Red Cross swimming lessons, Fresh Air Olympics, arts and crafts, theater,and much more. While having a fun camping experience, campers also gain an understanding and appre-ciation for literacy, writing, math, science and technology. Throughout the stimulating summer campprogram, these educational elements will help children become more motivated and confident learners.

Jamal Leary is one young man who has gained much from being a Fresh Air camper. A Roxbury resident,15-year-old Jamal has been coming to camp every summer for the past seven years.

“Fresh Air Camp has made me a better role model and a stronger leader, too,” Jamal said. A counselor intraining, Jamal said he loves working with kids and helping out. “Some day I’d like to be camp director!”

If you’d like to make a donation to Fresh Air Camp, please call (617) 541-1254. Donations support campscholarships that ensure that every child who wishes to attend can do so.

For Summer Fun, Nothing Beats Fresh Air Camp

“When you donate to Goodwill, not only doyou keep your stuff out of the landfill,” saidTerry Fitzpatrick, vice president of retailenterprise at Goodwill. “You also support ourcharitable mission.”

It really is that simple.

A shirt here, a pair of trousers there. A book ora CD. It all adds up!

To 18 million pounds of stuff.

Reduce. Reuse. Recycle.G

“I owe a lot to Goodwill,” said Eric Chouinard, a senior at Salem High School. “They helped mefind my internship (at Peabody Essex Museum) and they helped me with mock interviews andother things that helped prepare me for this job.”

Joanne Hilferty, Goodwill’s president, said Goodwill was a place for people to make connections.

“That is because connections make all the difference. They help put people to work,” she said.“They work wonders for young people’s development into adulthood. And they help businessesfind good workers to meet their hiring needs.”

In other Annual Meeting news, Steve Pogorzelski was introduced as the new chair of the boardof directors, replacing Allen Maltz. Upon reaching term limits on the board, Herbert Lemelman,Peter Morrissey and Mary Reed were recognized for their years of dedicated service.reduce recycle

Goodwill president JoanneHilferty; school-to-work programspeaker Eric Chouinard; BostonMayor Thomas Menino; youthprogram speaker Jamal Leary;outgoing board chair Allen Maltz;onsite job training program speaker Glennys Hughes; and newboard chair Steve Pogorzelski.

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Fresh Air Campfor boys and girls

2010

JOBS – continued

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1. NSTAR CEO Tom May serves a guestat Goodwill’s annual Thanks-for-Givingdinner on Nov. 25, 2009. May, alongwith many other supporters andfriends, served Thanksgiving dinner to more than 400 participants.

2. New England Patriots player ShawnSprings carries a basket for a family atthe 15th annual Thanksgiving-in-a-Basket event at Goodwill on Nov. 24,2009. More than 200 baskets weredistributed to families of Goodwill participants.

3. Children play the dreidel game atGoodwill’s Youth Holiday Party onDec. 12, 2009. More than 400 children and their families enjoyed thefestivities at the annual holiday event.

“It’s great. I love my job,” Annette said.

Goodwill serves hundreds of people every day.These are just three success stories that givemeaning to “not charity, but a chance.”

Stop & Shop Offers Jobs to 27Goodwill Job Trainee Participants

Stop & Shop District Manager ThomasMarshall came to Goodwill recently for a jobtraining graduation and came away with 27 new employees for his Boston area grocery stores.

In an economy where job growth has takencenter stage, that was good news, especiallyfor the 27 participants from Goodwill’s jobtraining programs who were offered jobs andwill now have a regular paycheck.

“I am so happy I got a job!” said LadianaRodriquez, a mother of three fromDorchester. “Goodwill and Stop & Shop havegiven me such a great opportunity. I am veryproud of myself and happy that I will be ableto provide for my family.”

The majority of individuals offered jobs werefrom Goodwill’s First Step program. TheFirst Step program prepares participants forentry-level employment and focuses on cus-tomer relations skills, employer expectations,problem solving, timeliness, and interviewtechniques, among other things. All partici-pants from the program interviewed withStop & Shop.

“There is some good news on the economicfront, but job growth and job creation is really the critical piece to getting thingsturned around,” said Joanne Hilferty, president of Goodwill. “We’re delighted forthe participants who were hired, and gratefulfor a socially responsible company like Stop & Shop.”

“We couldn’t be happier with our partnershipwith Goodwill,” said Thomas Marshall, theStop & Shop district manger whose regionincludes 11 Boston area stores. “Our storesare growing and this is a wonderful way for usto find job-ready employees. I love workingwith Goodwill.”

Since 2007, Stop & Shop has hired 132employees from Goodwill.

HAPPY HOLIDAYS AT GOODWILL

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“I am so happyI got a job.”

– Ladiana Rodriquez

GOODWILLoutlookGoodwill’s mission is to provide exemplary jobtraining and related services to help individualswith disabilities and other barriers to self-sufficiency to achieve independence and dignitythrough work. Not charity, but a chance.

Joanne K. HilfertyPresident & CEO

Patrick Duff Vice President, Finance & CFO

Terrence M. FitzpatrickVice President, Retail Enterprise

Carol D. IshkanianVice President, Development & External Affairs

Paul MacNeilVice President of Work Programs and Director of Boston Career Link

Mary G. RahalVice President, Human Resources & Administration

James HarderDirector of CommunicationsEditor, GoodwillOutlook

Photo CreditsMaria ArabboZev FisherJames Harder

DesignStudio A Design

Goodwill responds to crisis in HaitiGoodwill is working with the American Red Cross and Catholic Charities’ Haitian Multi-Service Center to help Haitians and their families in Massachusetts who have suffered as a result of January’s devastating earthquake.

Goodwill is providing the vouchers to these organizations who are in turn distributingthem to individuals or families affected by the earthquake. The vouchers can beredeemed at any of the 11 Goodwill Stores in eastern and central Massachusetts.

Goodwill’s Salem Job Training Center Scores BigGoodwill’s Salem Job Training Center is known for delivering high quality businesssolutions for companies with light assembly, packaging, and fulfillment needs throughthe OutSource Resource. The center partners with a number of local companies includingBoston America Corporation, Chex Finer Foods, and Grossman Marketing Group.

Earlier this year, Goodwill secured another significant business partnership withInterstate Container New England. As a result the OutSource Resource provides packaging solutions for some of the best known brands around, including GE, LindtChocolates, and Yankee Candle.

For more information on OutSource Resource, please contact Adam Dossas at (617) 799-4388 or [email protected].

Ready, Set, Run!Goodwill’s Running for Great Kids Marathon Team has once again hit the pavement to runin this year’s Boston Marathon on April 19th. This is the sixth consecutive year thatGoodwill has fielded a team of runners in the historic race.

Fourteen runners have been training hard and will run to raise money for Goodwill’syouth programs, specifically the BNY Mellon After School Academy for Girls and theFresh Air Summer Camp. In the last six years, Goodwill runners have raised almost$400,000 for these youth enrichment programs.

Goodwill, EITC Coalition Offer Free Tax PrepGoodwill and the Boston EITC (Earned Income Tax Credit) Coalition have teamed upagain to provide free tax preparation for people earning less than $49,000 a year.Volunteers from the Boston EITC Coalition are on-site at Goodwill’s headquarters inRoxbury two days every week through April 15. Last year, nearly 12,000 Boston taxpayersused the campaign to file their taxes at one of the free tax prep centers, including Goodwill’s.

Morgan Memorial Goodwill Industries1010 Harrison AvenueBoston, MA 02119(617) 445-1010www.goodwillmass.org

GOODnews

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Goodwill needs your urgenthelp – help us raise specialdonations of $2 million thisyear to replace and makecritically needed repairs to keysystems at its headquarters inRoxbury! A total of $5.7 millionis needed for the renovations,of which $2 million is beingraised through philanthropy.

The Building Goodwill…by Raising theRoof and More! campaign asks friends andsupporters to consider a special, one-timedonation to help restore the Goodwill headquarters building, a place that so many

people with disabilities and other barriers toself sufficiency depend on for help, and forhope for a better future.

Gifts ranging from $50 to $50,000-plus willallow Goodwill to meet the needs of growing numbers of people looking for the chance to achieve lives of independenceand dignity.

On Jan. 27, 2010, shortly after 5 p.m., MorganMemorial Goodwill Industries made a littlehistory – it launched a new website, its firstmajor redesign in more than five years.

“One of the main objectives of the new website was to better tell the story of Goodwilland our mission,” said Joanne Hilferty, president of Goodwill. “To do that, we put astrong emphasis on highlighting the stories of some of the people who have enriched ourorganization by participating in our programsand our services.”

In addition to these success stories, the newwebsite features all new photographs ofGoodwill participants or employees, a newevents calendar, and links to make the websitemore interactive with visitors. For example, onthe Home page, users can click on an imageand see a video of the grand opening ofGoodwill’s Jamaica Plain store while socialmedia fans can go to the Related Links pageand get access to Goodwill’s facebook, twitter,wikipedia, and youtube pages.

The new website was created by The BostonGroup. Web visitors can find the site atwww.goodwillmass.org.

Goodwill launchesnew website

To make a contribution or for more information, please contact Christine Lojko in the Development Office at 617-541-1213 or [email protected].

Help Us Renovate Goodwill!Capital campaign seeks to raise $2 million