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Goodwill Industries of Denver Annual Impact Report 2013-2014

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You may know Goodwill for its retail stores in metro Denver and northern Colorado, but we invite you to learn more. Experience the most important piece of creating a sustainable community that thrives on independence and self-sufficiency, and where everyone is given an opportunity to succeed: IMPACT.

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Page 1: Goodwill Industries of Denver Annual Impact Report 2013-2014
Page 2: Goodwill Industries of Denver Annual Impact Report 2013-2014

MISSIONGOODWILL PROVIDES EDUCATION, CAREER DEVELOPMENT, AND EMPLOYMENT OPPORTUNITIES TO HELP COLORADANS IN NEED ACHIEVE SELF-SUFFICIENCY, DIGNITY, AND HOPE THROUGH THE POWER OF WORK.

VISIONTHE COMMUNITIES WE SERVE ARE BETTER, STRONGER, AND MORE SUSTAINABLE BECAUSE GOODWILL IS THERE.From stores to schools, from partnerships to volunteers, from environmental consciousness to every thread that makes up the complicated web of our society, Goodwill is EMBEDDED in our local community.

You may know Goodwill for its retail stores in metro Denver and northern Colorado, but we invite you to learn more. Experience the most important piece of creating a sustainable community that thrives on independence and self-sufficiency, and where everyone is given an opportunity to succeed: IMPACT.

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A MESSAGE FROM THE PRESIDENTDear friends of Goodwill,

Thank you for taking the time to read Goodwill Industries of Denver’s 2013–2014 Annual Impact Report. We truly believe that Goodwill has become a successful and integral part of the community, and we are embedded in a way that has a meaningful and influential impact on the social, environmental, and economic aspects of metro Denver and northern Colorado. Our socially responsible business model depends on the success of positively influencing these factors, as well as making a commitment to preserving the value of the goods that are entrusted with us.

Our impact can be seen in many different ways. We cultivate donations, provide an affordable and unique retail experience, and recycle raw materials. We also provide jobs, training, and career development solutions for nearly 23,000 individuals in need.

I think you’ll find that the information presented in this report demonstrates Goodwill’s lasting impact on individuals, families, businesses, the environment, and long-term societal change.

Join us in looking back on this past year with pride for what you’ve help us to accomplish, but also with hope for a brighter and more fulfilling future for Coloradans in need.

Thank you for your contribution to this valuable and impactful work.

Sincerely,

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SOCIAL IMPACT

Goodwill Industries of Denver

WIDE-RANGING IMPACT

REPURPOSING

RECYCLING

ADULT CAREER DEVELOPMENT

PROGRAM

PAGES 6–22

PAGES 23–25

17,572 students served

81,269,257 pounds donated

30,324,871 pounds recycled

YOUTH CAREER DEVELOPMENT PROGRAM

ENVIRONMENTAL IMPACT

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REVENUES FROM RETAIL OPERATIONS

WAGES

TAXES

More than $36 million

$4 million

JOBS

2,057 employed

1,289 placed

COMMUNITY IMPACT

COMMUNITY EMPLOYMENT PROGRAM

EMPLOYEE SUPPORT SERVICES PROGRAM

PAGES 26–30

PAGES 31–35

4,114 served

184 individuals with disabilities served

ECONOMIC IMPACT

$60,166,000

884 employees served

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SOCIAL IMPACT

“GOODWILL IS A LEADING ORGANIZATION IN WORKFORCE DEVELOPMENT AND THEY ARE

WORKING HARD EVERY DAY TO CLOSE THE SKILLS GAP. BECAUSE OF THEIR GREAT WORK, STRUGGLING ADULTS AND AT-RISK YOUTH IN COLORADO ARE TRANSFORMING THEIR LIVES AND FINDING THEMSELVES ON A

PATH TO CAREER SUCCESS.”—TODD MUNSON, MARKET PRESIDENT, COLORADO,

CHASE BANK AND GOODWILL BOARD MEMBER

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YOUTH CAREER DEVELOPMENT PROGRAMIn Denver’s urban schools, less than 50% of students graduate from high school.* For teens who face barriers like poverty, gang activity, adverse living conditions, or parenthood, the odds are stacked even higher against them. Goodwill’s extensive youth program addresses deficits in graduation rates and helps at-risk students believe in themselves and make a plan for a successful future.

CLASSROOM INSTRUCTIONGoodwill partners with local schools to employ licensed teachers who teach a career-readiness curriculum. Instruction has an emphasis on real-world examples and experience, including learning through:

• Resume workshops• Career panels• Mock interviews• Job and life skills coaching• Guest speakers• College and work site visits

MENTORINGGoodwill matches youth with business professionals who provide guidance and future-planning advice through mentorship. Some tailored programs include:

• Careers Plus: group mentoring in the classroom• Summer Bridge: support for first-generation college

students as they transition into their freshman year• Men At Work: a group mentoring program that targets

young men of color and matches them with successful male professionals in the community

JOB SEARCH AND PLACEMENT SERVICESGoodwill provides many opportunities for youth to explore future career options through employment and internship opportunities, including:

• Job clubs and job shadow opportunities• Job search assistance• Internship placements• Service learning and volunteer opportunities

POST-SECONDARY RETENTIONIn order to provide a continuity of services, Goodwill supports low-income students who are the first in their family to attend college; they are four times more likely to leave higher education after the first year.** Goodwill retention coordinators provide:

• Mentorship• Campus visits, financial aid, and scholarship support• Connections to jobs and resource referrals

*“Cities in Crisis,” America’s Promise Alliance, 2008 **“Moving Beyond Access: College Success for Low-Income, First-Generation Students,” The Pell Institute, 2008

EAST HIGH SCHOOL, DENVER

Students served in

schools throughout

Colorado

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In the 2013–2014 school year, Goodwill expanded its post-secondary programming to provide intensive, ongoing support to 370 students at local universities and colleges to encourage retention and success.

IMPACT17,572 total students served across seven school districts

• 14,286 served through classroom, case management, mentoring, and placements

• 3,286 served through basic services, such as one-time outreach activities

• 370 served through Post-Secondary Retention Program*

• 825 served through middle school programs*• 69.9% of students served qualified for free

or reduced lunch, a leading indicator of poverty

92% of Goodwill high school students have a career plan

97% of Goodwill high school students reported plans for post-secondary education/training

• Students who participated in Goodwill programs in high school have demonstrated greater success in post-secondary continuation and completion than their peers.**

DEMOGRAPHICS OF STUDENTS SERVED

Through Colette Rondon’s own immense determination and help from Goodwill’s Youth Career Development Program, she overcame abuse and unstable living situations to take control of her life, plan for a bright future, and graduate from high school. She’s now attending Community College of Denver, seeking a degree in journalism. Watch Colette’s story at youtube.com/goodwilldenver.

SUCCESS STORY

IMPACT FACT

YOUTH CAREER DEVELOPMENT PROGRAM

LatinoAfrican-American

CaucasianAsian

Native AmericanOther

53% 18% 16% 3% 1% 9%

*These numbers are included in the total amount served **Based on a longitudinal study

“ GOODWILL HAS BEEN A BIG SUPPORT FOR ME. NOW, I’M GOING TO ATTEND COLLEGE.”

—COLETTE RONDON

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ADULT CAREER DEVELOPMENT PROGRAMFinding work can be a gateway to a better life. Yet, many individuals struggle to find work—especially those with disadvantaging conditions, like homelessness, poverty, age, or prior offenses. Goodwill’s Adult Career Development Program focuses on getting these individuals the resources and skills they need to find employment.

CAREER CONNECTION CENTERSGoodwill created these centers as a free resource for anyone in the community looking for work. Services include:

• Job search support• Skill-development classes• Career counseling• Computer classes• Citizenship classes

COUNTY-BASED SERVICES Through partnerships with Arapahoe and Morgan counties, Goodwill provided supportive services to help individuals who are receiving Temporary Assistance for Needy Families (TANF) or accessing the Supplemental Nutrition Assistance Program (SNAP). Services include:

• Life skills development• Work-readiness classes• Case management services• Self-esteem workshops

JOB PLACEMENT SERVICESGoodwill helps participants who are qualified, ready-to-work, and motivated to obtain and maintain employment in the community or within Goodwill. Each participant is evaluated to determine their goals, interests, and capabilities. Services include:

• Skill identification • Case management services• Employer liaison services

RURAL SERVICESIn partnership with the Colorado State University Extension Services, the AgrAbility program works to help farmers and ranchers maintain their livelihoods, despite their potentially debilitating disabilities. Services include:

• Worksite assessments• Adaptive equipment recommendations• Case management services

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SUCCESS STORYWinifred Johnson was gainfully employed for many years when she left her job to care for her ailing father. After his death, she wanted to return to the workforce, but was very hesitant. As an unemployed senior citizen, Winifred was worried she would never find employment. Not knowing what to do next, she took the advice of a friend to look into the Goodwill Career Connection Center, which turned out to be just the support she needed to gain skills, confidence, and a great job. Watch Winifred’s whole story at youtube.com/goodwilldenver.

UnemployedTANF recipient

Ex-offenderNon-English speaking

Lack of HS diploma or GEDAge (older worker or youth)

Working poorHomeless

History of substance abuseLack of/low literacy

1,189 531 340 278 245 213 208 197 77 47

IMPACT FACTA participant focus group gave overwhelmingly positive feedback about Career Connection Centers, including increased confidence, appreciation of instructors, and knowledge gained.

ADULT CAREER DEVELOPMENT PROGRAM

IMPACT4,114 participants served

• 2,594 participants served through intensive services, such as case management and job placement

• 1,520 participants received basic services• 772 job placements

$10.26 Average hourly wage of participants who found work

BARRIERS TO EMPLOYMENT OF ADULTS SERVED*

*Many participants reported multiple barriers to employment. Physical and cognitive disabilities reported by participants are not reflected in the graph above.

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COMMUNITY EMPLOYMENT PROGRAMGoodwill was founded on the belief that everyone is entitled to an opportunity to succeed. Our original career development program, the Community Employment Program, lives true to this belief by intensely serving individuals with significant disabilities at a yearly average of 488 hours per participant. This ensures that individuals are able to thrive and gain independence through valuable employment and work experience.

PREVOCATIONAL SERVICESEvery participant in this program has a goal to obtain full, competitive employment within five years. This is achieved through:

• Specialized career classes• Work experience projects• Job shadowing• Work site visits

ENCLAVESSmall groups of 3–5 individuals work together, with supervision and support from a Community Employment specialist, and all earn minimum wage or higher. These work opportunities include:

• Goodwill online sales and processing• Computer recycling jobs• Janitorial jobs working in Goodwill stores• Refurbishing donated bicycles

SUPPORTED LIVING SERVICESIn order to enable each individual to participate fully in the life of the community, Goodwill provides additional supportive services as needed, including:

• Health and safety support at home• Transportation to appointments and daily

living activities• Coordinated care services

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COMMUNITY EMPLOYMENT PROGRAM

IMPACT184 participants served

89,836 hours of program services to participants

93.5% earned a wage

87% of stakeholders agreed that Goodwill staff were professional, cooperative, and responsive, and that they provide a safe and healthy work environment

76% of stakeholders agreed or strongly agreed that participants in this program were more involved in the community due to their involvement with Goodwill

79% of all stakeholders agreed or strongly agreed that participants’ families benefit by gaining independence

Stakeholders agreed participants benefit from program involvement by:

• Gaining recognition and pride• Developing work and life skills• Earning income

PROVIDING PREVOCATIONAL TRAINING FOR INDIVIDUALS WITH SIGNIFICANT DISABILITIESThe use of The Special Wage Certificate under 14(c) of the Fair Labor Standards Act is a vital tool to help create work opportunities for those with significant disabilities in order to build skills needed for supported employment. This certificate is only used within the prevocational services portion of the Community Employment Program. To learn more, please visit goodwilldenver.org/advocacy.

*Many participants reported multiple disabilities. In addition to these reported disabilities, participants may have one or more additional barriers to employment.

IMPACT FACTGoodwill’s Good Bikes and Good Gardens programs help individuals gain specific job-related skills in bike maintenance and gardening, as well as confidence and independence.

For refugees living in the United States, life can be very daunting and the cultural changes are usually significant. For Abdela, adjusting to life in the U.S. was even more difficult because he is deaf and had absolutely no language skills. Through support from Goodwill, Abdela received much-needed education, job training, and skill development. He now has full, competitive employment and communicates using American Sign Language.

SUCCESS STORY

BARRIERS TO EMPLOYMENT*

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EMPLOYEE SUPPORT SERVICES PROGRAMGoodwill values every employee and works hard to eliminate obstacles in order to keep individuals employed and supporting themselves and their families.

EMPLOYEE ASSISTANCE SERVICESGoodwill provides support to help employees navigate life’s hurdles. In addition, through a third-party partnership, 288 individuals also received support.* Services include:

• Mental health, personal, or legal counseling• Substance abuse support• Recovery assistance and accountability program• Referrals to other support organizations • Childcare or eldercare search assistance• Financial information and resources• Legal support and resources

IMPACT676 employees received intensive services through Goodwill

EMERGENCY ASSISTANCE FUNDThis fund was created by Goodwill employees, for Goodwill employees. Contributions have helped individuals with:

• Emergency medical needs• Threat of eviction• Homelessness• Other barriers to employment

IMPACT109 employees served$38,381.91 distributed*Due to the confidential nature of services, there may be a small amount of duplication in this number.

JACQUELINE, GOODWILL STAPLETON RETAIL STORE, DENVER

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IMPACT FACT54% of Goodwill employees report a disability or disadvantaging condition.

Michael Williams has come a long way from his days living without a home, without a job, without an advocate, or even a friend. He was living on the streets, addicted to drugs, and was taking temporary jobs to sustain his habit. He didn’t really think much further beyond his addiction until help came from the Denver Rescue Mission, and a job at Goodwill. With support from the Employee Support Services Program, he was able to get his first home and hasn’t looked back since. To watch Michael’s story, visit youtube.com/goodwilldenver.

SUCCESS STORY

EMPLOYEE SUPPORT SERVICES PROGRAM

“ WHEN I GOT THE KEY TO MY APARTMENT, THAT WAS ONE OF THE MOST AMAZING THINGS I HAD IN MY ENTIRE LIFE.”

—MICHAEL WILLIAMS

FINANCIAL MANAGEMENT SUPPORT Goodwill has partnered with Public Service Credit Union to help employees increase their personal financial health. Services include:

• Savings/checking accounts for high-risk individuals• Budget management resources• Low-interest emergency loans

IMPACT74 employees started bank accounts, 55 of which also received loans

DONATION OF HOURSAny Goodwill employee can contribute unused sick or vacation hours to coworkers who need to take job-protected leaves due to family and medical reasons, but have not accrued enough time off.

IMPACT25 employees received hours1,000 hours used by employees

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LEXI SIGNS “I LOVE YOU.” 19

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VOLUNTEER PROGRAMVolunteers are an integral part of the success and effectiveness of Goodwill’s career development programs and its mission. They provide one of the most valuable resources to our organization—their time. From mentoring students to hosting a neighborhood donation drive, volunteers contribute to long-term societal change by supporting Goodwill and the people it serves.

Volunteers represented a value of $221,655 to the organization.*

IMPACT1,290 volunteers gave 9,830 hours

This past year, Goodwill volunteers helped support the Goodwill mission in many different ways.

• 984 volunteers supported Goodwill’s Youth Career Development Program in middle and high schools, providing feedback on student work and performance through portfolio and resume reviews, mock interviews, and other career development curriculum.

• 272 mentors worked with small groups of young people, guiding exploratory discussions on career plans and post-secondary options to 685 students.

• 34 volunteers worked one-on-one or in a group setting to help adults with job searches or skill development in Goodwill Career Connection Centers.

• Goodwill’s young professionals group, Nextgen, gave 295 hours volunteering in the classroom and hosting volunteer recruitment events in the community.

There are many more opportunities to support Goodwill’s mission in the community. To discuss your interests and options that fit your schedule, contact [email protected].*This figure is based on the 2013 estimated value of volunteer time of $22.55 per hour, according to independentsector.org/volunteer_time

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IMPACT FACTGoodwill’s young professionals group, Nextgen, hosts social event fundraisers and volunteer opportunities that support Goodwill. To learn more, visit goodwilldenver.org/nextgen.

VOLUNTEER SPOTLIGHTShe lovingly calls them “my girls;” they look forward to every visit with her.

Mentor, Lexi Steele, began meeting with her two mentees, Sonia and Jordan, about a year ago in the Goodwill Summer Bridge Mentor program. The program pairs first-generation college students with college graduates who can offer some perspective and share their experience navigating complicated university systems and financial aid. The three women have a strong bond that has had a profound impact on the lives of everyone involved.

“I really love working with young people,” says Steele. “I love their energy and free-spiritedness. They are so hungry for life.”

They meet regularly—either in-person or over online video chat. They talk about classes, grades, and time management, as well as more serious and life-defining issues, like having courage, overcoming competing family obligations and priorities, and simply “making it”—despite the odds. First-generation, low-income college students are nearly four times more likely to quit higher education after the first year than students who had neither of these risk factors.*

“THESE GIRLS HAVE TAUGHT ME A LOT ABOUT BEING BRAVE, THAT’S FOR SURE. THEY ARE FEARLESS AND AMAZING.”

—LEXI STEELE

VOLUNTEER PROGRAM

Lexi is pretty brave herself, having worked in a start-up technology company for three years. She has watched it blossom and grow into a 10-person team, helping entrepreneurs and start-ups succeed. She is a woman, raised by a single mom, who is thriving in a traditionally male-dominated industry.

For more information about volunteering to support Goodwill, visit goodwilldenver.org/volunteer.*Source: http://media.collegeboard.com/digitalServices/pdf/membership/national-2012/First-Generation-College-Students.pdf

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IMPACT FACTYour company can gain exposure and help the community with a mutually beneficial partnership with Goodwill. To learn about ways to get involved, call our Business Development department at 303.650.7700.

360° PARTNER SPOTLIGHTThroughout the years, Xcel Energy has become a valuable 360° Partner.

In 2013, Xcel Energy offered internships, apprenticeships, and educational opportunities to students involved with Goodwill’s Youth Career Development Program. Xcel Energy volunteers contributed 70 hours of their time in Goodwill classrooms by providing feedback on resumes and interviews, reviewing portfolios, and sharing their own career paths to help youth define their own futures.

Beyond the valuable gifts of work experience and time, the Xcel Energy Foundation awarded Goodwill with grant funds to expand its Career Connection Centers which help any community member find a job. The company also sponsored various fundraising events, and even matched employee volunteer time with monetary donations to Goodwill.

In addition, Goodwill is fortunate to have the oversight and direction of one of Xcel Energy’s leaders serve on the Goodwill Board of Directors. Jen Wozniak, Xcel Energy’s Director of Strategic Communications for Colorado, provides important guidance in organizational strategic planning, marketing, and business development.

360° PARTNERSHIPS

360° PARTNERSHIPSGoodwill relies on partnerships in the community to help enhance career development programs and the services it offers to Coloradans in need. The most crucial of these partnerships comes in the form of what we call a “360° Partner”—one that supports the organization financially, volunteers to support career development programs, and offers jobs or internships to directly help the participants we serve.

Goodwill thanks Xcel Energy for its commitment to creating a better community and providing individuals in need an opportunity to succeed and support themselves and their families.

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ENVIRONMENTAL IMPACT

“GOODWILL DENVER DEMONSTRATES AN ORGANIZATIONAL-WIDE COMMITMENT TO ENERGY

CONSERVATION AND SUSTAINABILITY AND CONTINUOUSLY FINDS

OPPORTUNITIES TO INVOLVE ALL EMPLOYEES IN REDUCING GOODWILL’S

ENVIRONMENTAL IMPACT.”—HILARY KUSHNIR TAYLOR, C.E.M.

NONPROFIT ENERGY EFFICIENCY PROGRAM MANAGER, ENERGY OUTREACH COLORADO

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RETAILGoodwill operates with a triple bottom line approach. We focus on people, the planet, and prosperity in order to contribute to the sustainability of our local community. One of the greatest pieces of this is our positive impact on the environment.

OUTLET WORLDSGoodwill Outlet World locations give donated goods one more chance to be repurposed. Items are sold by the pound at deep discounts at outlet stores in Aurora, Denver, and Englewood.

IMPACT177,914 transactions$3,417,395 total Outlet World sales

ONLINE SHOPPINGGoodwill customers have a simple, convenient way to support Goodwill by purchasing books and unique collectables on our auction-style website. Visit goodwilldenver.org/thrift-shop-online to start shopping.

IMPACT395,561 transactions$4,981,023 total online sales

RETAIL STORES AND DONATION CENTERSFrom Castle Rock to Fort Collins, from Evergreen to Fort Morgan, Goodwill Industries of Denver offers numerous locations where the community can donate and repurpose gently used clothing and household goods.

IMPACT3,354,673 transactions$46,517,899 total retail sales1,638,663 donations81,269,257 pounds donated

GOODWILL RETAIL STORE, GREELEY

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RECYCLINGFor Goodwill Industries of Denver, recycling is a top priority. Efforts to reduce waste and get the most out of every donation help the environment and help Goodwill further its mission’s impact in the community. We are proud to report that we have diverted the highest amount of donated goods from landfills than ever before.

In 2013, Goodwill diverted 74% of all donated goods from the landfill.IMPACT FACT

IMPACT30,324,871 pounds of goods recycled

$4,856,710 in recycling revenues

Goodwill’s Good Electronics recycling program is a free resource to help Coloradans recycle their used computer equipment and electronics in an environmentally safe way. Each computer is wiped clean of its data and recycled or refurbished in our EPA-registered recycling facility. Refurbished computers are then sold in stores and online for as little as $99.99.

The program received a highly coveted R2:2013 certification for the responsible recycling of used electronics. To learn more or get involved, please visit goodwilldenver.org/computers.

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ECONOMIC IMPACT

“NOTHING ALLOWS A FAMILY TO REACH ITS FULL POTENTIAL MORE

THAN A GOOD JOB. WE ARE PROUD TO PARTNER WITH GOODWILL TO HELP IMPROVE THE ECONOMIC HEALTH OF OUR COMMUNITY AND FEED OUR WORKFORCE PIPELINE.”

—KELLY BROUGH, PRESIDENT & CEO DENVER METRO CHAMBER OF COMMERCE

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BOOSTING COLORADO’S ECONOMYThe Goodwill Social Enterprise Model focuses on responsible business practices that help the environment, the community, and its residents. This philosophy also has a profound economic impact in the communities in which we do business by creating jobs, providing wages, and creating direct fiscal impact.

IMPACT FACTIn 2013, Goodwill had an additional “ripple effect” on the local economy through our business transactions and workforce development programs, generating $95 million and 500 jobs.

EMPLOYMENT IMPACT2,057 total individuals employed by Goodwill in 2013

1,289 individuals placed by Goodwill through its career development programs into jobs at various companies in 2013

ECONOMIC AND FISCAL IMPACTNearly $116 million Direct impact of Goodwill’s business operations, which includes:

• $36.7 million in direct wages • $74.9 million in direct economic output

(the cost of various goods and services purchased)• $4 million in taxes

Nearly $18 million Additional direct economic and fiscal impact facilitated by Goodwill in 2013 by placing program participants into jobs, which includes:

• $4.6 million in direct wages• $13 million in direct economic output• $352,500 in taxes

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IMPACT FACT

2013 FINANCIAL SUMMARYThis annual impact report includes retail, economic impact, and financial data from the 2013 calendar year and program impact data from the 2013–2014 program year (July 1, 2013 to June 30, 2014).

SALES $60,166,000 90.2%

CONTRACT REVENUES $3,656,981 5.5%

OTHER PUBLIC SUPPORT $1,727,958 2.6%

NET INVESTMENT INCOME AND OTHER $1,143,932 1.7%

TOTAL: $66,694,871

RETAIL OPERATIONS/PROGRAMS* $50,606,752 75.9%

GENERAL AND ADMINISTRATIVE $8,348,227 12.5%

WORKFORCE DEVELOPMENT PROGRAMS $7,142,180 10.7%

FUNDRAISING $561,367 0.8%

TOTAL: $66,658,526

GOODWILL GAVE BACK TO THE COMMUNITY (EXPENSES)

THE COMMUNITY GAVE TO GOODWILL (REVENUES)

*Retail operations and programs serve the 54% of Goodwill employees who have disabilities or disadvantaging conditions, and maximize environmental sustainability. Please see pages 24–25.

87 cents of every dollar received at stores or online goes directly to support Goodwill career development programs in the local community.

BOOSTING COLORADO’S ECONOMY28

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2013 GOODWILL PARTNERS

PRESIDENT’S CIRCLE ($10,000+)Vass and Lynne Sirpolaidis

INDEPENDENCE CIRCLE ($5,000-$9,999)Donald GalloMarvin McDanielRandall SheplerPeter Simon

DIGNITY CIRCLE ($2,500-$4,999)Greg Ball and Karen HasseStuart and Virginia DavieMark E. Honnen, Honnen Equipment CompanyHarold and Margaret KlausnerChuck and Michelle NicholsMartin and Christy PocsJim Torgerson

HOPE CIRCLE ($1,000-$2,499)Anonymous Virginia ArterTom and Sara Bradbury, Bradbury Family PartnershipDavid BrisnehanWinifred BrownWendy CaspariVanessa and Kyle ClarkWarren and Vici DeHaanMary and Ken DownesBill and Joan ElsnerDr. Robert Fetsch and Louise F. BenkeJames HallRussell and Susan HaskellRichard E. Hoffman, M.D. Robert HottmanWalter A. and Gene N. KoelbelTom KooimanJean and Bob LawheadDavid Leonard and Clare SoderbergJoan L. MalouffCharles MartinJames MartinJane McKinstry and Art DorseyTodd and Sue Munson

Ilene and Mark NathansonDave NausBrian and Dana OndreRichard OtterstetterBrit K. ProbstDeb and Will QuinbyJean SabatierDean and Carolyn SalterJoyce, David, and Clare SchloseElena SirpolaidisCraig SoursCody WanbergMarilyn WelichkoTim and Julie WelkerKaren and Adrian WelterJennifer Wozniak

POWER OF WORK CIRCLE ($500-$999)AnonymousLisa and Robert AllenWilliam BaierAnn BeauvaisJohn BeebleLeo BeserraLucas BillsJoan and Lawrence BrennanKelly BroughJay and Bunnie BuschBob DeiblLarry Donner and Susan LooMichael and Michele EbedesKristi and Jeff EsbenshadeGary FowlerBeverly and Fred FoxMichelle FullerBarry and Julie GoreBruce and Sharon HannNancy HavenDr. H Michael HayesAnn Hinkins-SteinerEvon and Shawn HolladayMerry Jo HowlandDonna KornfeldStanley and Lois KruschwitzJim MaxfieldHenry B. MohrRobert Nogueira Jr.Jesse OfnerJoanne O’Neill

Kate PaulJohn Popovich and Nancy JudayMike and Marcia Pritchard Rebecca R. PritchardCharles RayCarol RobertsDoug RooneyTerence Quirke, Jr.Ted and Deb SandquistSandy ShoemakerConrad SmithErin SmythAnne and Bob Sneed, Sneed Family FoundationMike Sukle, Sukle Advertising and DesignJaclyn ThompsonNancy TuckerDean and Jerie VanattaAlicia VenturaJack WisniewskiJesse and Molly WolffClifford and Dorothy Young

MONTHLY DONORSAnn BeauvaisNancy BroomeRogene BuchholzTim ByrnesTawnya DeHerreraNate EasleyGina GreenwoodJonathan HansenNita HenryLael and Bríanne Hester Meagan KaylCynthia Maas Elizabeth MartinezTraci McBee Brandon Moore Todd and Sue Munson Ilene and Mark NathansonBob NeumanJesse OfnerAlan ProctorMike and Marcia PritchardChris StengleLaurie TrogeGeorge ValuckAaron WilmotJesse and Molly Wolff

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$100,000+Arapahoe County Department of Human ServicesColorado Department of Human ServicesColorado Department of Public Health and Environment, Recycling Resources Economic Opportunity FundDenver Public SchoolsU.S. Department of Agriculture, National Institute for Food and Agriculture (Colorado State University Extension)Energy Outreach Colorado, Energy Efficiency ProgramU.S. Department of Justice, Office of Juvenile Justice and Delinquency Prevention

$50,000–$99,999Adams County School District 12Adams County School District 14Aurora Public SchoolsDaniels FundDenver Post Charities— McCormick FoundationMile High United WayU.S. Department of Health and Human Services, Administration for Children and Families (Center for Relationship Education)

$20,000–$49,999Arapahoe County Housing and Community Development ServicesColorado Youth for a ChangeHelen K. and Arthur E. Johnson FoundationJPMorgan Chase FoundationKenneth King FoundationMorgan County Department of Human ServicesNew America School—Thornton CampusSteve Spangler ScienceWestern Union Foundation

$10,000–$19,999Bank of the WestEON OfficeLiberty MutualSheridan Public SchoolsSprint FoundationWaste ManagementWells Fargo FoundationXcel Energy Foundation

$5,000–$9,999 Bank of America Charitable FoundationCH2M HILLCharles Schwab Corporate FoundationCity and County of Denver, Office of Economic DevelopmentCommunity Foundation Serving Greeley and Weld CountyCrosbie Real Estate Group, Inc.Delta Dental of ColoradoDHR International/Martin Pocs Ernst & Young LLPFirstBankThe Virginia W. Hill Charitable FoundationMabel Y. Hughes Charitable TrustIMAJPMorgan Chase & Co.MacDermidMarshMessner & Reeves, LLCNewmont Mining CorporationOtterCares FoundationPeyBack FoundationPinnacol AssurancePrime Trailer LeasingRollie R. Kelley Family Foundation FundSpalding Community Foundation FundS.P. Richards Co.Towers WatsonWells FargoXcel Energy

$1,000–$4,999 Advanced Labeling SystemsAIGBank of AmericaBerengaria DevelopmentBradbury PropertiesCenturyLinkCharles SchwabColorado Garden ShowCollege in ColoradoComcastCummins Rocky Mountain/Brian OndreEKS&HEl Pomar FoundationGoodwill AuxiliaryInLine Media JP ConstructionKinnison Charitable FundLaserCycle USA & The Highest Image FoundationGrace Isabelle McNaught TrustMid-West TextileNorth Highland Poor Boy Trading CompanyPhiladelphia Insurance CompaniesPwCRocky Mountain Human ServicesThe Sam S. Bloom FoundationSchlessman Family FoundationSherman & Howard LLCSyntrinsic Investment CouncilTA Textiles LLCTDA_BoulderThomas and Beatrice Taplin FundTebo Store Fixtures Ultimate Specialties LLCU.S. BankVenoco, Inc.ViaSatThe Women’s Fund of Weld County, Inc.Moye WhiteHenry E. Wurst Family Foundation

CORPORATE, FOUNDATION, AND GOVERNMENT SUPPORT

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COMMUNITY IMPACT

“MILE HIGH UNITED WAY IS HONORED TO PARTNER WITH GOODWILL.

TOGETHER, WE HELP THOUSANDS OF PEOPLE BELIEVE IN THEMSELVES

AND THEIR POTENTIAL TO LEAD SUCCESSFUL LIVES TO SUPPORT

THEMSELVES AND THEIR FAMILIES. GOODWILL MAKES HOPES AND

DREAMS REALITY.”—CHRISTINE BENERO, PRESIDENT & CEO

MILE HIGH UNITED WAY

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2013 HIGHLIGHTSGROWTH

AWARDS

New stores in Denver and Greeley and new donation centers in Fort Collins and Boulder

New Career Connection Center in Denver

25 new donation bins in rural communities

Launched Good Electronics and received R2:2013 certification

Started Goodwill University to provide skill development and training to employees

Advertising campaign: American Marketing Association Gold Peak Award for Outdoor Advertising

Good Exchange for Change Fashion Show & Clothing Swap: American Marketing Association Gold Peak Award for Event Marketing and Silver Peak Award for Special Events

Annual report: American Marketing Association Bronze Peak Award for Publishing

Joyce Schlose, CPO: Robert E. and Charlotte Watkins Award for Mission Advancement

EVENTSGood Exchange for Change Fashion Show & Clothing Swap: 787 attendees; more than $52,000 raised

Annual Power of Work Luncheon: 800 attendees; more than $118,000 raised

Driving for Diplomas Golf Classic: 132 golfers; more than $186,000 raised

Donor and volunteer appreciation events: More than 200 donors and volunteers recognized

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GOODWILL BOARD OF DIRECTORS AND STAFFBOARD OF DIRECTORSCHAIRGreg Ball AIG

VICE CHAIRJennifer Wozniak Xcel Energy

TREASURERMichael Ebedes PricewaterhouseCoopers LLC

SECRETARYJean Lawhead Delta Dental of Colorado

DIRECTORSStuart Davie Goodwill Industries of DenverVanecia Kerr City Year DenverHarold Klausner Towers Watson

David Leonard DJL Capital LLCVicki Lovato Silver & DeBoskey, PCTodd Munson JPMorgan Chase BankBrian Ondre Cummins Rocky MountainDebra Quinby CenturyLink BusinessW. Dean Salter Bryan Cave HROJennifer Sobanet Colorado Department of Higher EducationDawn Taylor Owens College in ColoradoKathy Vieth AgeWellMDChrissy Winkler North Highland CompanyScott Worrell Cassidy Turley ColoradoClifford Young University of Colorado at Denver

STAFFStuart Davie President and CEO Kristen Blessman Chief Marketing OfficerJim Browning Chief Operations OfficerMike Pritchard Chief Financial OfficerJoyce Schlose Chief People OfficerJeff Ayers Vice President, RetailLeslie Peabody Vice President, Human ResourcesRob Tallmadge Vice President, Real Estate and FacilitiesMore than 1,500 employees who embody Goodwill’s mission

GOODWILL RETAIL STORE, AURORA

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LOCATIONS

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RETAIL STORES AND DONATION CENTERSARVADA7547 W. 80th Ave.6340 McIntyre Pkwy.

AURORA18355 E. 35th Pl.14400 E. Belleview Ave.10590 E. Colfax Ave.15509 E. Iliff Ave.

BOULDER2486 Baseline Rd.

DENVER7797 E. 36th Ave.21 S. Broadway6435 E. Hampden Ave.5000 Leetsdale Dr.3100 S. Sheridan Blvd.

ENGLEWOOD4160 S. Broadway

FORT COLLINS315 Pavilion Ln.

FORT MORGAN110 W. Platte Ave.

GOLDEN17722 S. Golden Rd.

GREELEY2510 47th Ave.

HIGHLANDS RANCH 8585 Poplar Way

LAFAYETTE555 W. South Boulder Rd.

LAKEWOOD1450 S. Wadsworth Blvd.

LITTLETON161 W. County Line Rd.11561 W. Hialeah Pl.6710 S. Pierce St.

LONGMONT1750 Main St.

LOVELAND935 E. Eisenhower Blvd.

PARKER11000 S. Parker Rd.

THORNTON550 E. 102nd Ave.

DÉJÀ BLUE BOUTIQUEDENVER303 University Blvd.

HOME STORECENTENNIAL 8230 S. Colorado Blvd.

OUTLET WORLDSAURORA13600 E. Mississippi Ave.

DENVER4355 Kearney St.

ENGLEWOOD3155 S. Platte River Dr.

DONATION CENTERS AURORA18852 E. Hampden Ave.22880 E. Smoky Hill Rd.

BOULDER3043 Walnut St.

BROOMFIELD5139 W. 120th Ave.

CASTLE PINES562 E. Castle Pines Pkwy.

CASTLE ROCK814 S. Perry St.

CENTENNIAL5270 E. Arapahoe Rd.8501 E. Arapahoe Rd.6820 S. University Blvd.

DENVER575 Clayton St.2553 S. Colorado Blvd.6850 Federal Blvd.

EVERGREEN1250 Bergen Pkwy.

FORT COLLINS749 S. Lemay Ave.

HIGHLANDS RANCH9579 S. University Blvd.2209 Wildcat Reserve Pkwy.

LITTLETON8168 S. Holly St.

LONE TREE9227 E. Lincoln Ave.

CAREER CONNECTION CENTERS AURORA18355 E. 35th Pl. 15425 E. Iliff Ave.

DENVER7797 E. 36th Ave.7125 Cherry Creek N. Dr.2675 S. Decatur St.3100 Sheridan Blvd.

GREELEY1012 11th St.

LOVELAND1511 E. 11th St.

CORPORATE OFFICEDENVER6850 Federal Blvd.

PROGRAM OFFICEDENVER711 Park Ave. W. (located inside the Mile High United Way offices)

SCHOOLSADAMS CO. DIST. 12Northglenn High 601 W. 100th Pl.Thornton High 9351 N. Washington St.

ADAMS CO. DIST. 14Adams City High 7200 Quebec Pkwy.Adams City Middle 4451 E. 72nd Ave.Kearney Middle 6160 Kearney St.Lester Arnold High 6500 E. 72nd Ave.

AURORA PUBLIC SCHOOLSAurora Central High 11700 E. 11th Ave.Aurora West Prep 10100 E. 13th Ave.Futures Academy 14707 E. 2nd Ave. Suite 360Hinkley High 1250 Chambers Rd.

COLORADO CHARTER SCHOOL INSTITUTEThe New America School 1751 S. Washington St.

DENVER PUBLIC SCHOOLSAbraham Lincoln High 2285 S. Federal Blvd.Academy of Urban Learning 2417 W. 29th Ave.

Career Education Center Middle College of Denver 2650 Eliot St.Contemporary Learning Academy 2211 W. 27th Ave.Denver School of the Arts 7111 Montview Blvd.East High 1600 City Park EsplanadeEmily Griffith Opportunity School 1860 Lincoln St.Florence Crittenton High 96 S. Zuni St.George Washington High 655 S. Monaco Pkwy.Grant Beacon Middle 1751 S. Washington St.High Tech Early College 11200 E. 45th AveJohn F. Kennedy High 2855 S. Lamar St.Martin Luther King Early College 19535 E. 46th Ave.North High 2960 N. Speer Blvd.Place Bridge Academy 7125 Cherry Creek N. Dr.P.U.S.H. Academy 4501 Airport WaySouth High 1700 E. Louisiana Ave.Summit Academy 3001 S. Federal Blvd.Thomas Jefferson High 3950 S. Holly St.West Career Academy 951 Elati St.West Generation Academy 951 Elati St.

GREELEY PUBLIC SCHOOLSGreeley Central High 1515 14th Ave.Greeley West High 2401 35th Ave.Northridge High 7001 Grizzly Dr.

SHERIDAN SCHOOL DISTRICTSheridan High 3201 W. Oxford Ave.S.O.A.R. Academy 3201 W. Oxford Ave.

Map reflects current services and locations as of October 2014. 35

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Two very talented individuals in the Goodwill Youth Career Development Program created the chalk mural for the cover of this report. Both are members of the Goodwill Student Advisory Council, which provides teens with leadership skills and networking opportunities, and encourages community involvement and volunteerism.

Zamir Almazbek is a senior at Denver School of the Arts who is looking forward to graduating high school and going on to college to study industrial design with an emphasis on engineering. He loves meeting people and making them laugh. Zamir says that becoming an industrial designer/engineer will allow him to continue to create art, while also paying the bills!

Hillari Adamaris De Leon Rodriguez is a sophomore at West Generation Academy who loves to get her hands on any kind of project. She’s a curious, ambitious young woman who plans to join the Navy, while also working on a degree in psychology or political science.

HELP US HAVE EVEN MORE IMPACT ON THE COMMUNITYGET STARTED TODAY AT GOODWILLDENVER.ORG.

Goodwill Industries of Denver 6850 Federal Blvd. Denver CO, 80221 · 303.650.7700 · goodwilldenver.org

ABOUT THE COVER ARTISTS