Goodwill Industries of Alberta, Annual Report 2014

8/15/2019 Goodwill Industries of Alberta, Annual Report 2014

1/20

# FINDYOURWHY2014

ANNUAL REPORTGOODWILL INDUSTRIES OF ALBERTA


2/20

LETTER FROM THE BOARD2014 WAS A TREMENDOUS YEAR OF GROWTH FOR GOODWILL

2014 was a tremendous year of enterprisegrowth, success and mission celebrationfor Goodwill Industries of Alberta.

The theme for this year in review is FindYour Why . With every donation and withevery sales transaction, there is a story

behind why Goodwill was the organizationof choice for our donors and shoppers.

Our Why?

At Goodwill Industries of Alberta, we’recommitted to providing individuals withdisabilities the opportunity to build a brighter

future through meaningful employment andthis would not be possible without your support.

Every day we find new whys , such as expandingour mission into communities like StrathconaCounty where we proudly opened our newoperation in Sherwood Park that hosts our retailstore, donation centre and career developmentcentre that focuses on employment training.Another way we’re finding our why is workingwith leaders in our community and empoweringthem to become ambassadors.

We are thrilled that Olympian and silvermedalist Cheryl Bernard has joined us as an

official ambassador for our enterprise. Cherylshares our passion of working with Albertanswith unique abilities and connecting them withmeaningful employment so it was a naturalfit and opportunity for Cheryl to becomea Goodwillian.

Why would business partners and communityorganizations team up with Goodwill?

The Rotary Clubs ofSpruce Grove and StonyPlain found their whys and through their supportwe were able to add newtrucks in support ofconnecting communitygenerosity (donated usedhousehold goods) andour retail division.

By partnering with our Commercial Servicesdivision, corporations, government andnon-profit organizations have found their whys

through cost savings by having assembly andproduct preparation completed by Goodwillteam members.

These groups found their why that connectingAlbertans to employment not only empowersan individual with disabilities but makes aprofound impact on their family and community.

As you navigate through our year in review,consider what your WHY might be. We knowwe could not continue to grow and expandour services without your support.

On behalf of our 500 employees and teammembers across this great province, thank you .

LARRY BROWNOFFCHAIR

DALE MONAGHANPRESIDENT & CEO


3/20

BOARD OF DIRECTORSGoodwill Industries of Alberta is governed by a volunteer Board of Directors.

We are fortunate to have strong leadership from this dedicated group. The entire

organization thanks this enthusiastic group of experienced and committed leaders

for their time, effort and strategic guidance.

LARRY BROWNOFFCHAIR

DREW THOMSONVICE CHAIR

DOROTHY CHANSECRETARY

LILIANA LEVESCONTETREASURER

MIRANDE ALEXANDRE

ONITA BLANKENFELDT

SANGEET BRAR

BIKRAM DAULAY

JENNIFER FOWLER

JASON GIANG

PATRICK KANE

ARDYCE KOURI

STEFAN KREPTUL

ADRIANNA LASZLO

JULIE MACPHERSON

JAMMI RAO

JASON WATT

3


4/20

4


5/20

MissionGoodwill is a social enterpriseproviding individuals with disabilitiesthe opportunity to enhance their livesthrough meaningful employment.

VisionGoodwill will be recognized forexcellence in community leadership,partnerships and the provisionof employment opportunitiesfor individuals with disabilities.

Values

TEAMWORKWE NOT ME, SO WE CAN BE OUR BEST.

RESPECTBE OPEN AND HONEST.

INTEGRITYMEAN WHAT YOU SAYAND SAY WHAT YOU MEAN.

RECOGNITION

SAY THANK YOU.

CUSTOMER SERVICESMILE.

SAFETYA SAFE YOU IS A SAFE ME.

MISSION, VISIONAND VALUES At Goodwill, our mission, vision and

values are the fabric of our organization.

Whether it is customer service,

our programs or our internal teams,

we believe our mission is who we are,

our vision is what steers us and our

values are what makes it possible.


6/20

STORES &

DONATIONSCENTRESThanks to the generosity of donors and retailcustomers, we are honoured to be one of thelargest employers of persons with disabilitiesin western Canada. On top of this employmentachievement, we are proud to let you know thatproceeds from Goodwill retail sales stay inAlberta and go back to helping Albertanswith disabilities find employment.

For 10 years we have had a donation centre

located in Sherwood Park and in 2014 weexpanded our operation to a full retail storeand Power of Work Career Development Centre.

IN 2014

609,830 DONATIONS

were received from generousmembers of the community.

1,064,725 SALES

transactions translated intothousands of hours of employment

training for Albertans with disabilities.7,000,000 ITEMS

of clothing were receivedfrom generous Albertans.

4,036,874 KGS

of clothing were diverted

from the landfill.

POWEROF WORKThe Power of Work program supports peoplewith disabilities in locating employment orvolunteer opportunities in their communities.

Individuals are assisted with identifying theiremployment goals, employment preparation, job search and employment coaching.

IN 2014 Power of Work served

195 individuals with disabilitiesresulting in

81 VOLUNTEERS

in 56 organizations

50 NEW EMPLOYMENT PLACEMENTS

101 INDIVIDUALS EMPLOYED

with 58 employers

22,336 VOLUNTEER HOURS

provided across Alberta


7/20


8/20

COMMERCIAL SERVICESCommercial Services is a division of GoodwillIndustries of Alberta that provides innovativeand cost-saving services for businessesin Alberta. By outsourcing with Goodwill’sCommercial Services, corporations,government and non-profit organizationshave realized cost savings by having assemblyand/or product preparation completed byteam members.

Commercial Services is a center-based,inclusive place of employment for peoplewith disabilities. By providing a structuredand accommodating work environment, weare able to offer a primary focus to people withmental health challenges. It is through thisenvironment that they are able to experiencemeaningful employment and successes.


9/20

Hughes Car Wash StoryBusiness Partner of Commercial Services

Darren Hughes is humble about his family’ssuccesses but when it comes to partneringwith Goodwill’s Commercials Services Division,he’s all business.

For over 20 years, Hughes Car Wash has beenselling Goodwill’s Cleaning Cloths in their car-washes and gas stations across Alberta.

“Out of everything else that we sell for carwashsupplies Goodwill’s Cleaning Cloths are ournumber one seller,” said Darren. “It’s notcharity we’re doing. It’s a good business.”

Commercial Services produces theCleaning Cloths from donations of cottonand terry cloth products that cannot be soldin Goodwill’s stores.

When customers or other businesses learnabout Hughes partnership with Goodwill,

Darren said they’re usually surprised tohear about Commercial Services.

“Most people know about Goodwill’s retailand donations operations but I’m not sure ifthey know about their commercial operations.

They’re excited to learn that Hughes’ numberone car wash selling product is made righthere in Edmonton and also diverts wastefrom the landfill.

Often, people might pick up the cloths to simplysupport Goodwill’s mission but they don’t knowthe quality of product they’re getting, explainsDarren. After using them, customers are soimpressed that not only are they supportingpeople with disabilities but this team is produc-ing an incredible great product.

“There’s a lot of wiping rags to choose frombut a lot of them are just cloth, not towel, andCommercial Services Cleaning Cloths are a lotbetter at detailing vehicles than anyone else’s.”

Trends have come and gone – microfibertowels are all the rage now – but these

Cleaning Cloths are still the number one seller!

9


10/20

FIND YOUR WHY STORIES

“It's Good for the Environment”“Now that I have a family, I find myself donatingto Goodwill more than ever before — kids growout of stuff so fast!

In general, I think a lot of people get caughtup in the pressure to constantly consumeand buy everything brand new, but I don’t thinkthat’s sustainable. There are lots of people outthere like me — people who’ve simply run outof space or have outgrown something — whodonate lots of perfectly usable and unique

things to Goodwill. They might not be brandnew, but they’re still in great condition.

By donating to Goodwill, not only am I helping

people with disabilities find jobs, but I’m alsoteaching my son the importance of sustainableliving. Every item we drop off at Goodwill canbe reused by someone else, keeping it outof landfills.”

– Tania K.


11/20

“It's so Convenient”

“I grew up in a small town. My family didn’thave a lot of money, so we often visited a localsecondhand store. Over the years, I naturallybecame quite thrifty. When I graduated fromuniversity and was living in Edmonton, I neededto find somewhere new to shop and donate,so I started going to Goodwill. Now, I worknearby and I come here nearly every week.

It’s the most convenient way to pass on itemsthat my family no longer needs, like clothes,toys, and even furniture. We do a big clearout a few times a year — in the spring, aroundChristmas, and before birthdays. And by

donating to Goodwill, not only do we feel moreorganized around the house, but we also knowwe’re supporting a good cause by helpingpeople with disabilities find employment.

My daughter likes to come along when I dropoff our donations, and she usually picks up a

little something to bring back — she especiallyloves finding pretty necklaces to surprise hermom, and princess movies, too (of course).

– Chris K.

11


12/20

“It Creates Local Jobs for Albertans with Disabilities”“When it comes time to spring clean, there arelots of places that will take your stuff — but notall of them have a clear mandate. That is, whatis the true impact of my donation?

But when I read through Goodwill’s mission— which is to create meaningful employmentopportunities for people with disabilities —I knew right away that my donations wouldhave a tangible impact on the lives of so manypeople here in Alberta.

As a business owner, I know how importantit is to make everyone feel appreciated —regardless of his or her background. Disabledpeople are just like you and I, so I think it’s

important to treat them how you would wantto be treated. And, by creating access toemployment opportunities, Goodwill does just that.

By donating, I know I’m helping to createsomething really wonderful. I’ve been donatingfor over 15 years, and I’ll continue to do so wellinto the future. Giving to Goodwill is an amazingway to feel good about making a donation,knowing it goes directly toward creatinga job and building a better future for someonewith a disability.”

– Monica K.

Since 2011, Goodwill Industries has been named oneof ‘America’s 20 Most Inspiring Companies.’ Publishedby Forbes, the ranking recognizes Goodwill Industries’impact on the lives of people and families throughout

North America —including Alberta, where we are oneof the province’s largest employers of persons withdisabilities. In 2014, Goodwill Industries was the onlynot-for-profit organization to be included in the list.


13/20

13


14/20

THANK YOU BUSINESSPARTNERS & SPONSORSCharitable & In-Kind Support

BOUTIQUE JACOB INC.THOMAS L. BRINKERHOFFBURGETT FINANCIALBUSINESS CAREER COLLEGECASH MONEY CHEQUE CASHINGCLEARPOINT BENEFIT SOLUTIONSCOLUMBIA COLLEGECREATIVE CANDY BOUTIQUEDAVEY TEXTILE SOLUTIONSRAFAEL DRAINANEPCORFAVAANAFI GAJEGAPGENERAL SIGNSG[SQUARED]KPMGMARSH CANADA LIMITEDMATRIX CONSULTING GROUP LTD.NEWCAP RADIO

PENSKEPIVOTAL PROJECT MANAGEMENTPODS CALGARYPODS EDMONTONRED NIK SURF CO.RENFREW INSURANCERE/MAX SPRUCE GROVERICHARD J. KROETSCHROY MACNEILSHAPES N’FIGURESSHANNON THOMASSOUPTACULARSTAPLESTALENTCOREUNIVERSITY OF ALBERTAUNIVERSITY OF CALGARYJAMES O. VERHAGENED & JULIE WEISSYARDSTICK TECHNOLOGIES INCZEPHYR VENTURES INC.


15/20

“I believe everyone shouldhave an opportunity and Ibelieve Alberta is the placeto provide individuals the

opportunity to focus ontheir abilities and becomea noteworthy part of thelabour force in this cityand throughout Alberta.”

– Cheryl Bernard

15TYA&J4MAKINGSUCHADIFFERENCE


16/20

THANK YOU BUSINESSPARTNERS & SPONSORSMission Support

ADP LESILVA INSTALLATIONALLEN GREY CONTINUING CARE CENTER

(A.G.C.C.C.)ARGYLL CASINOASLSAVIATION MUSEUMAZ AUDIO VISUALBAMA FURNITUREBASICALLY BABIES

BEE CLEANBEYOND PAWSBOSTON PIZZA TRIVILLAGE SPRUCE GROVEBOSTON PIZZA WESTGATEBUILDING HOPE COMPASSIONATE MINISTRYCALEB MANORCASACEREBRAL PALSY ASSOCIATIONCHAMPION PET FOODSCHILDREN'S AUTISM CENTERCHRIS WARKENTIN, M.PCHRISTIAN FELLOWSHIP ASSEMBLYCHURCH OF CHRISTCHURCHILL RETIREMENT COMMUNITYCITY OF EDMONTON REUSE CENTRECLIFF'S TOWINGCOFFEE NEWSCOPPER SKY LODGECRYSTAL PARK SCHOOLDELTA SOUTH HOTELDOLLARAMA

DOLLARTREE (LONDONDERRY MALL)EASTSIDE SUBWAY

EDMONTON EXAMINEREDMONTON GENERAL HOSPITALEDMONTON HUMANE SOCIETYEDMONTON NORTHLANDS RACE TRACKEDMONTON NORTHWEST CHILDCARE CENTEREDMONTON POLICE SERVICESELDER CARE

ELDER'S CORNERELITE WASTE DISPOSALELLERSLIE GIFT AND GARDENEUROPA MEAT SHOPPEEVANGEL CHURCH/FATHER'S HOUSE CHURCHFORBES PRESBYTERIAN CHURCHFORT EDMONTON PARK

G.P & AREA SAFE COMMUNITIESGIANT TIGER (KENSINGTON,EDMONTON)GOOD SAMARITAN SOCIETY SOUTHGATE

CARE CENTREGP PUBLIC LIBRARYGREY NUNS HOSPITALHABITAT FOR HUMANITY EDMONTONHABITAT FOR HUMANITY RESTORE GRANDE

PRAIRIEHARDESTY NURSING HOMEHARVEY'S EDM 34 AVEHEAD START EDM HERMITAGE RDHOLY SPIRIT CHURCHHOME DEPOT

17


17/20

HOPE MISSIONHUGHES PETROLEUM

INDOOR ELEMENTS MECHANICAL LTD.JASPER PLACE HEALTH ANDWELLLNESS CENTER

KIDS KOTTAGELATITUDE 53LYNNWOOD, CAPITAL CARELYNNWOOD LAURIER HOUSE

MADDHATTERS LIQUID LOUNGE& CRAZY CUISINE

MEALS ON WHEELSMEMORIAL COMPOSITE HIGH SCHOOLMICHAEL'S CRAFT STORE SPRUCE GROVEMILLCREEK NURSERYMILLWOODS REC CENTER

MISERICORDIA HOSPITALMUSTARD SEEDNORTH CENTRAL CO OPOASIS CHURCHODYSSEY HOUSEOPERATION FRIENDSHIP SENIOR SOCIETYPARKSIDE SCHOOLPAT'S AUTOPETLANDPLANPLAYWORKSPROVINCIAL ARCHIVESRED THE AGENCYROTARY CLUB OF SPRUCE GROVEROTARY CLUB OF STONY PLAIN

ROTARY INTERNATIONALROYAL ALEXANDRA HOSPITAL

ROYAL FURNITURE REFINISHINGSALVATION ARMY EDMONTONSCREEN CRAFT INDUSTRIESSPCA GRANDE PRAIRIESPINAL CORD INJURY ALBERTASPRUCE GROVE COMPOSITE HIGH SCHOOLST. ALBERT FAMILY RESOURCE CENTRE

ST. ALBERT SENIORS' CENTREST. MICHEAL'S EXTENDED CARESTITCHES WEST EDMONTON MALLSTROMIGA 50STSTROMIGA DOWNTOWNSUICIDE PREVENTION RESOURCE CENTRESUPERSTORE SPRUCE GROVE

TARGET GRANDE PRAIRIETHE FINISH LINETHE PEOPLE'S CHURCHTHE PINTTHE REAL CANADIAN SUPERSTORETRIPLE 6 MECHANICALCENTURY VALLENVICTORY CHURCHWALMART (CLAREVIEW )WALMART (GRANDE PRAIRIE)WEST EDMONTON CHRISTIAN ASSEMBLYWHOLESALE SPORTSYMCA JAMIE PLATZYMCA LUTZKYYWCA


18/20

18

FINANCIAL REPORTREVENUE ITEMS:

Total Revenue $22,011,592

$156,856UNITED WAY

$2,489,045PROVINCIAL CONTRACTS

$67,483DONATIONS AND GRANTS

$19,225,212DONATED MERCHANDISE

SALES

$72,996OTHER


19/20


20/20

W W W . GOODWILL . AB . CA

Documents

Goodwill Industries of Alberta, Annual Report 2014