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5/8/2019
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GOOD HEALTH IS THE GREATEST WEALTHPresenters – Jamie Logel and Carmesha Owens
DESIGNING A WELLNESS PROGRAM THAT IMPACTS BEHAVIORS USING THE LATEST TRENDS AND FINANCIAL ANALYSIS
Our three main points1. Identifying the behaviors you
can impact
2. Using incentives to drive desired behavior
3. Impacting ROI without breaking the bank
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DEFINING GOOD HEALTH
Gallup lists the 5 essential elements of well being to be
1. Career wellbeing
2. Social wellbeing
3. Financial wellbeing
4. Physical wellbeing
5. Community wellbeing
CREATE A CULTURE FOR WELLBEINGIT’S TIME TO MOVE PAST WELLNESS AND ENGAGE EMPLOYEES IN WHAT MATTERS MOST TO THEM – THEIR WELLBEING!
Manage healthcare costs
Win the war for talent
Retain top employees
Maximize performance and productivity
OUR STEP BY STEP JOURNEY
Collect data points
Analyze them to know what you can impact
Design the program
Financial reporting and executive approval
Implement the program
Reporting and tracking
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Employee Feedback
COLLECTING THE DATA POINTS
Paid Claims Data Health Risk Assessment
ANALYZING THE DATA TO KNOW WHAT YOU CAN IMPACT
Collect the data
Analyze the data for what you can impact
PAID CLAIMS DATA HIGHEST UNIQUE CLAIMS BY LIFESTYLE CONDITION
•Obesity•Lack of Physical Activity
Low back problems
•Stress/anxiety/depressionStress/anxiety/depression
•Obesity•Tobacco Use•Lack of Physical Activity•Stress/anxiety/depression
Hypertension (high blood pressure)
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After review of the aggregate data with our medical review officer, we focused on the following three areas.
1. Exercise SittingExercise/WeightsObesity
2. Hypertension(Blood Pressure)
3. Smoking
The health risk assessment aggregate data showed these as the highest risk categories
1. Exercise SittingExercise/WeightsObesity
2. Fruits and Vegetables
3. Vitamin D
4. Cholesterol
5. Hypertension (Blood Pressure)
6. Smoking
EMPLOYEE FEEDBACK
30% (originally 18%) response rate (survey sent to 2137 colleagues with 652 responses)
Colleagues prefer to receive communication via email (79%) and an easily accessible website (65%)
Colleagues generally understand how their benefits, including the wellness program, work (3.35 on a scale of 1 to 5)
DESIGNING THE PROGRAM
Collect the data
Analyze the data for what you can impact
Designing the program
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DESIGNING THE PROGRAM Design a program that meets the
needs of your employees
We have employees in 50 states
Only 50% of the population is in a brick and mortar setting
The other half work remotely from their homes
The average age of our employee population is 41.
Our employees make up is 76% millennials (38%) and gen X (38%)
71% of our employees are female
PROGRAM DESIGNDiscounted medical insurance premiums
Biometric Screenings - February On-site for brick and mortar locations (50+
colleagues) Remote – patient service center
Health Risk Assessment- March
Complete by April 15th Discounted premiums discontinued April
16th for those that did not complete the requirements to maintain.
CHALLENGES March – Step Challenge
HSA grant April – Stress Less Challenge
Wellbeing Weekend Get-Away May - July – 60 of 90 Green Day
Challenge HSA grant $100 VISA cards
August – Meet Your Health Coach Wearable technology/accessories
(apple watches, headphones, etc.)
Sept – Step Challenge Packable jackets
Nov – Dec – Holidays, Health, Sleep Challenge $100 VISA cards
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FINANCIAL ANALYSIS
Collect the data
Analyze the data for what you can impact
Designing the program
Financial analysis and executive approval
FINANCIAL ANALYSIS HSA funding – move to
incentive based (Q1 grant $428K, Q2 incentivized grant $229K – savings of $199K)
Determine the average cost of the highest paid claims and track the impact of reducing them
Use employee feedback to make the case for funding
IMPLEMENTATION Collect the data
Analyze the data for what you can impact
Designing the program
Financial analysis and executive approval
Implementing the program
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IMPLEMENTATION
► Ambassadors► Intranet – easily accessible website ► Postcard for home address mailing► New and revised benefit guide
content► Employee testimonials and real
pictures of our employees for messaging
► Manager’s toolkit► Benefit meetings and webinars► Onsite posters, flyers and table tents► Screen saver message► Simple how-to video to join /
achieve goal
REPORTING AND TRACKING
Collect the data
Analyze the data for what you can impact
Designing the program
Financial analysis and executive approval
Implementing the program
Reporting and tracking
REPORTING AND TRACKING
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REPORTING AND TRACKING
CONCLUSION
JAMIE LOGEL CARMESHA [email protected] [email protected]
