A messAge from CoACh Joe

1. Black Belt Phone SkillS – Please keep in mind that this will always be the most critical part of your job as a Internet manager.2. MaSter the advantageS of car reSearch3. Be Proactive on the unSold reSearch callS – have a save a deal meeting daily and listen and act on every call.4. create a Social Media StrategY With faceBook and You tuBe – Keep a close eye on our reputation with google, Yelp, cars.com.5. reSPond in 15 MinuteS or leSS To eVerY LeAD6. MerchandiSing in Both neW and uSed carS Will increaSe our Seo and converSion rate – Check your photos weekly and have amazing seller’s notes.7. Set clearlY defined goalS eACh moNTh – You must own your goals and check the score often. 2014 can be your Best year ever!

I am really excIted about the potentIal of 2014 for allen samuels group.!

the defInItIon of a goal:a goal Is a specIfIc, measurable and tIme bound end toward whIch you dIrect specIfIc effort untIl achIeved.

7 thIngs for your 2014

“to do lIst”

get to the top

by ownIng your goals!

everything you do matters! Thank you for an outstanding 2013! We will be the Best Internet Team in Texas in 2014 with your great attitude and attention to detail. Today you have met our partners with dealer.com and Car research. We need to operate at peak performance daily in Digital marketing and the results will follow. Peak performance is dependant on passion, grit determination and willingness to work on your game everyday! With your passion and attention to details we can enjoy a 30% increase in sales in 2014. In your corner, Joe

the rIght process creates

the RIGHT RESULTSW i t h t h e r i g h t a t t i t u d e

i can help you with this right away Our process is the same way everyday 365 days a year! It really is the Allen Samuels Playbook.

1) The First Moment of Truth is when the phone rings or a lead is submitted.We have a proven step by step process. Call, Text and Email. Fast and Friendly 2) Approach the customer with TLC. Look at from the Customer point of view first.

What’s In It For Me?One way to do this I find particularly effective is to text the customer right when the lead hits and use these words “I can help you with this right away! Tell them the benefits of buying from Allen Samuels! You should not underestimate the importance of text.

3) Product Knowledge.You are the Best of the Best on the internet team. You are given more opportunities than anyone else. Follow our proven process step by step. No Shortcuts will lead to No Excuses! 4) Listening to the lead. The “Needs Analysis” is no different than qualifying questions.The best and most straight-forward way to get a prospect’s name during the phone call is to follow the Halfman script.The goal is to sell the appointment and not the car. 5) Closing the Sale begins with becoming a salesperson with a quality response faster than anyone else.Customer Connection Tactics that will Drive Sales and Increase your Closing ratio always boils down to Black Belt Phone skills. Listen to the calls and coach our people daily. Our Goal is to set 40% appointments.

2014 Chrysler 300 2014Dodge Ram

1500 Lone Star