GO4Managing Customers Consultancy

1 Making a difference by converting challenges into opportunities

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GO4Managing Customers Consultancy

What we do:

GO4Managing Customers’ Consultancy

is focused on:

1. Conducting trainings & workshops

2. ONE 2 ONE coaching

3. Teambuilding/ Away-days organisation

Making a difference by converting challenges into opportunities3


1. Conducting trainings

&

Workshops



Our workshops / trainings are designed and conducted in English.

Networking and Relationship Building for Success Presentation Skills Positive Influencing Skills Negotiation Skills Effective Public Speaking Recruit, Appraise & Develop Problem Solving & Decision Making Project Management Resolve conflict at work Motivating your team The effective and improved communication with customers Delivering Excellence in Customer Service


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2- One 2 One coaching in:

Customer Relationship Management CRM People’s Personal Development PPD Effective and improved communication

whether with staff or with customers



Our coaching:

It consists of one-to-one developmental discussions. It provides people with feedback on both their

strengths and weaknesses. It focuses on improving performance and

developing/enhancing individual’s skills. It is used to address a wide range of issues. These coaching activities have both organisational

and individual goals.


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3.Teambuilding/ Away-days organisation



Teambuilding/ Away-days organisation

GO4Managing Customers’ Consultancy organises away days for staff.

It is a fun and informative day in which teams bond together and

breach all existing gaps.

These team away days are organised in a way that all teams get

together outside the office and are popular and powerful means of

addressing current issues, developing strategy and improving the

performance of individuals and teams.

GO4MCC organises away-days in a different environment; with no

interruptions with a skilled facilitator.



Who we are: Myriem Maach- The general manager of GO4MCC brings with her an

extensive multinational experience, having worked with top notch

organisations and companies in Morocco and in UK.

She worked as a Sales & Marketing Manager, managing four

centres’ sales and marketing at a Learndirect provider- in London.

She then joined another prominent airline company as a human

resources executive. However; She also worked as a Manager

of the Customer Relations department for a British organisation in Morocco. She has been

providing trainings and coaching for about 4 years now.

Myriem holds a degree in English literature from Hassan II University in Morocco and a

degree in Marketing from Sussex University in United Kingdom. She is also accredited

from the Institute of Customer Services in UK for coaching and providing training in

customer relations and sales.

While her main passion remains Human Resources and People Development. Her

wealth of experience will undoubtedly be of great value as a consultant, trainer and as a

coach. Making a difference by converting challenges into opportunities

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If you are considering a training, a coaching

session or an away day, why not Contact us by: Email: [email protected]

Telephone: +212 (0) 527 99 18 53 / (0) 624 79 74 80

(Monday to Friday – 09:00 to 17:00)

Or online at: www.g4mcc.com



Delivering Service Excellence to our customers

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Documents

GO4Managing Customers Consultancy