1. ACCEPTABILITY: Degree of compatibility of a service with cultural

needs, values and standards of a community.

2. ADAPTABILITY: Make an object or device perform different functions to

those for which it was built.

3. ANALISYS: Distinction and separation of the parts of a all get to know their

principles or elements.

4. ATTRACTIVENESS: Grace in the face or the words, actions or habits,

which attracts the will.

5. COMPLIANCE: Perfection in the way of acting or doing something.

6. CUSTOMER: A person who frequently uses the services of a

professional or business.

7. DEGREE: Range of variation of a phenomenon among a lower limit and a

greater clearly specified.

8. EFFICIENCY: Ability to dispose of someone or something to get a

particular effect.

9. ENTERPRISE: Unit organization dedicated to activities industrial,

commercial or services for profit.

10. ERROR: A human action that may produce incorrect results.

11. ESTABLISHED: Leave demonstrated and sign a principle, a theory,

an idea.

12. EXACTLY: Punctuality and fidelity in the execution of something.

13. EXCELLENCE: Superior quality or goodness that makes it worthy of

appreciation and respect something.

14. FAULT: A material defect which hinders their resistance.

15. FUNCIONALITY: Everything in design or organization which has served

mainly to the ease, usefulness and ease of use.

16. IMPLEMENTATION: Commission, apply methods, measures, etc.., To

get something done.

17. INSTALLATION: Set something in one place to perform its function.

18. INTEROPERABILITY: Ability of information systems, and therefore the

procedures to which they provide support, enabling data

sharing and exchange of information and knowledge between them.

19. LEARNING: Acquire knowledge of something through study or

experience.

20. MAINTAINABILITY: System capacity that makes the effort required to

maintain normal operation or to return once there has been a failure event.

21. MATURITY: Date required is commitment and obligation to pay.

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22. the user's effort to operate and operational control.

23. OPERABILITY: Indicates the software features that influence

24. PERFORMANCE: Efficiency is a product that has been tested in

demanding working conditions.

25. PORTABILITY: Set of characteristics that determine the ability of

software to be transferred from one operating environment to another.

It is divided into subdivisions adaptability, ease of installation,

coexistence, replacement.

26. PRESICION: Indicates the degree of accuracy the effects of the system.

27. PROCESS: All the successive phases of a natural phenomenon or an

artificial operation.

28. PRODUCT: Anything that can be offered to a market to satisfy a desire or

need.

29. QUALITY: A set of properties and characteristics of a product or service

that bear on its ability to satisfy some explicit and implicit needs.

30. RECOVERABILITY: Work a certain time to make up for what was not

done for any reason.

31. RELIABILITY: The probability that an appliance, device or person

develops a particular function under conditions laid down for a period of

time.

32. REPLACEMENT: Indicates the software features that influence the

ability and effort required to use it instead of other software in the same

environment.

33. RESOURCES: Set of elements available to solve a need or carry out a

business.

34. SATISFACTION: Feeling of comfort or pleasure we have when it has

filled a want or need covered.

35. SECURITY: Indicates the extent to which unauthorized

access (accidentalor deliberate) is prevented and allows authorized access.

36. STABILITY: Volume indicating risk of unexpected effects after a

modification.

37. STANDAR: Model, criterion, or rule as the minimum acceptable

requirements for the operation of specific processes, to ensure quality in the

provision of health services.

38. SUITABILITY: Correlation and agreement between two different things.

39. UNDERSTANDING: Ability to form ideas or representations of realityin

the mind interrelated, ability to learn, understand, judge and make

decisions.intelligence, intellect, reason.

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40. USABILITY: Effectiveness, efficiency and satisfaction with which

a product can meet specific targets to specific users in a specified context of

use.

41. VALIDATION: Verifying that is building the right product.

42. VALUE: Degree of usefulness or fitness of things, to meet the needs

or provide comfort or delight.

43. VERIFICATION: Verification that the product is being built correctly.

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