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7/30/2019 Global Supply Chain Management Lecture 4.pptx http://slidepdf.com/reader/full/global-supply-chain-management-lecture-4pptx 1/42 Supply Chain Management: Strategy, Planning, Operations (3/e) Sunil Chopra & Peter Meindl Chapter 4 & 5 Lecture 4 Designing the Distribution Network in a Supply Chain 1 Global Supply Chain Management: Lecture 4 EMBA IB

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Supply Chain Management: Strategy,Planning, Operations (3/e)

Sunil Chopra & Peter Meindl

Chapter 4 & 5

Lecture 4Designing the Distribution Network in a

Supply Chain

1Global Supply Chain Management: Lecture 4

EMBA IB

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The Role of Distribution

in the Supply Chain

Distr ibut ion : the steps taken to move and store aproduct from the supplier stage to the customer 

stage in a supply chain

Distribution directly affects cost and the customer 

experience and therefore drives profitability

Choice of distribution network can achieve supply

chain objectives from low cost to high

responsiveness

2Global Supply Chain Management: Lecture 4

EMBA IB

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Factors Influencing

Distribution Network Design

Distribution network performance evaluated alongtwo dimensions at the highest level:

Customer needs that are met

Cost of meeting customer needs

Distribution network design options must

therefore be compared according to their impact

on customer service and the cost to provide this

level of service

3Global Supply Chain Management: Lecture 4

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Factors Influencing

Distribution Network Design

Elements of customer service influenced by networkstructure:

Response time

Product variety

Product availability Customer experience

Time to Market

Order visibility

Returnability

Supply chain costs affected by network structure: Inventories

Transportation

Facilities and handling

Information4Global Supply Chain Management: Lecture 4

EMBA IB

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Service and Number of Facilities

(Fig. 4.1)

Number of 

Facilities

Response

Time5Global Supply Chain Management: Lecture 4

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The Cost-Response Time

Frontier 

Local FG

Mix

Regional FG

Local WIP

Central FG

Central WIP

Central Raw Material and Custom production

Custom production with raw material at suppliers

Cost

Response Time Hi Low 

Low 

Hi 

6Global Supply Chain Management: Lecture 4

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Inventory Costs and Number 

of Facilities (Fig. 4.2)

Inventory

Costs

Number of facilities

7Global Supply Chain Management: Lecture 4

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Transportation Costs and

Number of Facilities (Fig. 4.3)

Transportation

Costs

Number of facilities

8Global Supply Chain Management: Lecture 4

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Facility Costs and Number 

of Facilities (Fig. 4.4)

Facility

Costs

Number of facilities

9Global Supply Chain Management: Lecture 4

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Transportatio

n

Total Costs Related to

Number of Facilities 

   T  o   t  a   l   C  o  s   t  s

Number of Facilities 

Inventory

Facilities

Total Costs 

10Global Supply Chain Management: Lecture 4

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Response Time

Variation in Logistics Costs and Response

Time with Number of Facilities (Fig. 4.5) 

Number of Facilities 

Total Logistics Costs 

11Global Supply Chain Management: Lecture 4

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Design Options for a

Distribution Network

1. Manufacturer Storage with Direct Shipping

2. Manufacturer Storage with Direct Shipping and

In-Transit Merge

3. Distributor Storage with Carrier Delivery

4. Distributor Storage with Last Mile Delivery

5. Manufacturer or Distributor Storage with

Consumer Pickup

6. Retail Storage with Consumer Pickup7. Selecting a Distribution Network Design

12

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Manufacturer Storage with

Direct Shipping (Fig. 4.6)

Manufactur 

er 

Retailer 

Customers 

Product

FlowInformation

Flow13

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Manufacturer Storage with Direct

Shipping

Product is shipped directly from the manufacturer to the end customer bypassing the retailer.

 Advantage:

 Ability to centralize inventories at the manufacturer 

Opportunity to postpone customization until after a

customer has placed an order 

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Manufacturer Storage with Direct

Shipping

Inventory cost low but transportation cost high

Supply chain saves fixed costs

 A good information infrastructure is necessary

between manufacturer and retailer 

Response time tends to be long

Manufacturer storage allows a high level of 

product variety

Home delivery Expensive  – suitable for large variety low

demand items

15

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In-Transit Merge Network (Fig.

4.7)

Factories 

Retaile r 

Product

FlowInformation

Flow

In-Transit Merge by Carrier 

Customer 

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Manufacturers storage with direct

shipping and in-transit merge

Transportation cost lower 

Facilities and handling cost higher 

Investment in informationinfrastructure is higher 

17

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Distributor Storage with

Carrier Delivery (Fig. 4.8)

Factories 

Customers 

Product

FlowInformation

Flow

Warehous e Storage 

by 

Distr ibutor/Retai ler 

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Distributor Storage with

Carrier Delivery

Lower transportation cost

Higher inventory cost

Higher handling cost

Simple information

infrastructure

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Distributor Storage with

Last Mile Delivery (Fig. 4.9)

Factories 

Customers 

Product

Flow

InformationFlow

Distr ibutor/Retai ler 

Warehouse 

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Distributor Storage with

Last Mile Delivery

Higher level of inventory

High transportation and inventory cost

Facilities costs higher 

Response time quick Less variety of products

More expensive to make product available

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Manufacturer or Distributor Storage with

Customer Pickup (Fig. 4.10)

Factories 

Retaile r 

Pickup 

Sites 

ProductFlowInformation

Cross Dock DC 

Customer Flow

Customer 

22

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Comparative Performance of Delivery

Network Designs (Table 4.7)

Information

Facility & Handling

Transportation

Inventory

Returnability

Order Visibility

Customer Experience

Product Availability

Product Variety

Response Time

Manufacturer 

storage with

pickup 

Distributor 

storage with

last mile

delivery 

Distributor 

Storage with

Package Carrier 

Delivery 

Manufacturer 

Storage with In-

Transit Merge

Manufacturer 

Storage with Direct

Shipping 

Retail Storage

with Customer 

Pickup

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

2

2

2

2

2

2

2

2

2

2

3

3

3

3

3

3

3

3

3

3

4

4

4

4

4

4

4

4

4

4

4

4

4

5

5

5

5

55

5

6

6

5

4-23

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Linking Product Characteristics and Customer 

Preferences to Network Design

Low customer effort

High product variety

Quick desired response

High product value

Many product sources

Very low demand product

Low demand product

Medium demand

product

High demand

product

Manufacturer 

storage with

pickup 

Distributor storage

with last mile

delivery 

Distributor Storage

with Package Carrier 

Delivery 

Manufacturer 

Storage with In-

Transit Merge

Manufacturer 

Storage with

Direct Shipping 

Retail

Storage with

Customer 

Pickup 

+2

+2

+2

+2

+2

+2

+2 +2 +2

+2

+1

+1

+1

+1

+1

+1

+1

+1

+1

+1

+1

+1

+1

+1

+1

0

0

0

0

0

0

0

0 0

0

-1

-1

-1

-1

-1 -1

-1

-1

-1

-1

-1

-2 -2

-2

-2

-2-2 -2

-2

4-24

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E-Business and the Distribution

Network

Impact of E-Business on Customer Service

Impact of E-Business on Cost

25

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Impact of E-Business on Customer 

Service

Response time Product variety

Product availability

Customer experience

Time to Market Order visibility

Returnability

Direct sales to customer 

Flexible pricing, product portfolio and promotions Efficient fund transfer 

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Impact of E-Business on Cost

InventoriesTransportation

Facilities and handling

Costs related to the number andlocations of facilities in a network

Costs associated with the operations

that take place in these facilities Information

27

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Distribution Networks in Practice

The ownership structure of the distributionnetwork can have as big as an impact as the type

of distribution network

The choice of a distribution network has very

long-term consequences

Consider whether an exclusive distribution

strategy is advantageous

Product, price, commoditization, and criticalityhave an impact on the type of distribution system

preferred by customers

28

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Network Design Decisions

Facility role What role should each facility play?

What processes are performed at each facility?

Facility location

Where should facilities be located

Capacity allocation

How much capacity should be allocated to each

facility?

Market and supply allocation

What market should each facility serve?

Which supply sources should feed each facility?

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Factors Influencing

Network Design Decisions

Strategic

Technological

Macroeconomic

Political

Infrastructure

Competitive

Customer response time and local preference Logistics and facility costs

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Strategic

1. Offshore facility: low cost facility for exportproduction

2. Source facility: low cost facility for global

production

3. Server facility: regional production facility

4. Contributor facility: regional production facility

with development skill

5. Outpost facility: regional production facility builtto gain local skills

6. Lead facility: facility that leads in development

and process technologies

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Technological

Economies of scale

Lower fixed cost

Flexibility

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Macroeconomic Factors

Tariffs and Tax Incentives

Exchange Risk

Demand Risk

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Competitive Factors

Positive externalities between firms Locating to split the market

Firm 1 locate at a and firm 2 at 1  – b; demand for 

both firm d1

and d2

d1 = a +(1-b-a)/2 and d2 = (1+b-a)/s {Hotelling}

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 A Framework for 

Global Site Location

PHASE I

Supply Chain

Strategy

PHASE IIRegional Facility

Configuration

PHASE III

Desirable Sites

PHASE IV

Location Choices

Competitive STRATEGY

INTERNAL CONSTRAINTS

Capital, growth strategy,

existing network

PRODUCTION TECHNOLOGIES

Cost, Scale/Scope impact, supportrequired, flexibility

COMPETITIVE

ENVIRONMENT

PRODUCTION METHODS

Skill needs, response time

FACTOR COSTS

Labor, materials, site specific

GLOBAL COMPETITION

TARIFFS AND TAX

INCENTIVES

REGIONAL DEMAND

Size, growth, homogeneity,

local specifications

POLITICAL, EXCHANGE

RATE AND DEMAND RISK

 AVAILABLE

INFRASTRUCTURE

LOGISTICS COSTS

Transport, inventory, coordination

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Conventional Network

Customer 

Store

Materials

DC

ComponentManufacturin

g

Vendor 

DC

Final

 Assembly

Finished

Goods DC

Components

DC

Vendor 

DC Plant

Warehouse

Finished

Goods DC

Customer 

DC

Customer 

DC

Customer 

DC

Customer Store

Customer 

Store

Customer 

Store

Customer 

Store

Vendor 

DC

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Tailored Network: Multi-Echelon

Finished Goods Network

Regional

Finished

Goods DC

RegionalFinished

Goods DC

Customer 1

DC

Store 1

National

Finished

Goods DC

Local DC

Cross-Dock

Local DC

Cross-Dock

Local DC

Cross-Dock

Customer 2

DC

Store 1

Store 2

Store 2

Store 3

Store 3

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Gravity Methods for Location

Ton Mile-Center 

Solution

x,y: Warehouse Coordinates

xn, yn : Coordinates of deliverylocation n

dn : Distance to delivery

location n

Fn : Annual tonnage to delivery

location n

n n

n

n n

nn

n n

n

n n

nn

n

d  F  D

d  F  y

 D

d  F  D

d  F  x D

 y y x xd 

n

n y

n

n

 x

nn

1

1

1

1

22

)()(

Min  F  Dd  nn n

5-381-38

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Network Optimization Models

 Allocating demand to production facilities

Locating facilities and allocating capacity

Which p lants to establ ish? How to con f igure the network 

Key Costs:

• Fixed facility cost

• Transportation cost

• Production cost

• Inventory cost

• Coordination cost

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Demand Allocation Model

Which market is served

by which plant?

Which supply sources

are used by a plant? x ij = Quantity shipped from

 plant site i to customer j  

0

,...,1,

,...,1,

..

1

1

1 1

 x

 K  x

 D x

 xc

ij

i

m

  jij

  j

n

iij

n

i

m

  jijij

ni

m  j

t  s

 Min

5-4040

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Plant Location with Multiple

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Plant Location with Multiple

Sourcing

yi = 1 if plant is located

at site i, 0 otherwise

xij = Quantity shipped

from plant site i tocustomer j

}1,0{;

,...,1,

,...,1,

..

1

1

1

1 11

 y y

 y K  x

 D x

 xc y  f  

i

m

ii

ii

n

  jij

  j

n

iij

n

i

m

  jijiji

n

ii

ni

m  j

t  s

 Min

5-411-41

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Plant Location with Single Sourcing

yi = 1 if plant is located

at site i, 0 otherwise

xij = 1 if market j is

supplied by factory i, 0otherwise

}1,0{

,...,1,

,...,1,1

..

,

1

1

1 11

 y x

 y K  x D

 x

 xc D y f  

ij

ni j

m j

t  s

 j Min

i

ii

n

 jij

n

iij

n

i

m

 jijiji

n

ii