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page: 1 Check Against Delivery. Embargoed until 2:15 PM, 5 November 2010 Global Production – Mastering complexity as a competitive edge by Thomas Bauernhansl Freudenberg GmbH, Heidelberg, Germany Session 8, Workshop 8.1: „Organization in Production“ Our Common Future, Essen, November 5th, 2010 Our Common Future, Hannover/Essen, 2-6 November 2010 (www. ourcommonfuture .de )

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Check Against Delivery.Embargoed until 2:15 PM, 5 November 2010

Global Production –Mastering complexity as a competitive edge

by Thomas BauernhanslFreudenberg GmbH, Heidelberg, Germany

Session 8, Workshop 8.1: „Organization in Production“Our Common Future, Essen, November 5th, 2010

Our Common Future, Hannover/Essen, 2-6 November 2010 (www.ourcommonfuture.de)

page: 2

Our common future

Global Production- Mastering complexity as a competitive edgeDr. Thomas Bauernhansl

Essen, 05. November 2010

page: 3

2

1

3

4

Drivers of complexity for a component supplier

Introduction of Freudenberg Sealing Technologies

How to handle complexity in global production

Summary

Agenda

page: 4

Freudenberg Group (1/2)

Worldwide diversified family-run conglomerat

Turnover segmentation of business areasBrief description of Freudenberg

Family businessfounded 160 years ago

Diversified product portfolio anddecentralised organizsation

Global acting enterprisemore than 170 sites

Value orientated corporate culturestrong company principles

Turnover 2009: 4,2 bn EUR32.000 employees

50%

20%

15%

15%

Sealing- and Vibration-Control

Specialities and others

Nonwovens

Householdproducts

4,2 bnEUR

1 Introduction of Freudenberg Sealing Technologies

page: 5

Freudenberg Group (2/2)

Production and Sales in more than 50 countries.Mainly in Europe.

ProductionSalesProduction and Sales

1 Introduction of Freudenberg Sealing Technologies

page: 6

Product portfolio Freudenberg Sealing Technologies

Dynamic Sealings(Simmerring®, Valve stem seals)

Hydraulics and Pneumatics Hydro Storage

Liquid silicon products Special Sealing ProductsVibration control

Weltweit größtes ProduktspektrumWorldwide leadership of product portfolio

Static Sealing(frame gaskets, O-Ring)

1 Introduction of Freudenberg Sealing Technologies

page: 7

Status quo Freudenberg Sealing Technologies

Business model Complexity Organization

Development, production andsales of sealing and vibrationcontrol technology

Purposely focussing oncomponents instead ofmodules/systems

Leadership or strong leader inalmost every market segment

Positioning as expert intechnology

More than 300.000 products

More than 2.000 differentElastomer compounds

Added value > 65%

40 production sites worldwide

6 sales areas serve more than37 market segments

Up to to five intercompany salesprocesses

Strong decentralised organization

Operations (productdevelopment, product marketing,production, customer service) inso called „Leadcenters“ –product-categorized operationsfully responsible for their profitand loss

Market-segment-orientated,encompassing all productcategories sales

Complex business with deep added value, strong decentralizationand variety of customer groups

1 Introduction of Freudenberg Sealing Technologies

page: 8

2

1

3

4

Drivers of complexity of a component supplier

Introduction Freudenberg Sealing Technologies

How to handle complexity in global production

Summary

Agenda

page: 9

Drivers of complexity in global production

Complexity in the sense of variety and rate of change will dramaticallyinfluence our ability to achieve profits in production

2 Drivers of complexity for a component supplier

New markets

New customers

Changing product portfolio

BRIC

Sustainability

Availability of talents

Flexibility

Resilience

Existing mess

Production

Structure Organization Technology

People

page: 10

Example Freudenberg Simmerring®:Strategy of Total Cost Leadership leads to variety of innovative products

Levitex® Gas-lubricated Face

Seal

Energy SavingSimmerring®

(ESS®)

Sealing Modulewith Sensory

Function

Simmerring®

with leathersealing lip

Simmerring®

with elastomericsealing lip and

spring

Simmerring®

with PTFEsealing lip

BlueSealTM

Innovation (application, use, additional use)

2 Drivers of complexity in a global production

New innovations will widen product portfolio andneed for new production set ups will occur

page: 11

Ramp up of new processes will bind key resources in the productionand will add additional complexity

Previous stamping process new FST-process

Wide metal sheet

Rings being blanked out

Laser weldingLaser cutting

Station 1 Station 2

narrow metal sheet

waste

2 Drivers of complexity in a global production

Example Freudenberg SUL Technology:Need for sustainable technologies leads to variety of innovative processes

page: 12

Economies of scale and complexity highly influence the freedom in global footprint designEc

onom

ies

of s

cale

Complexity

AutomaticProduction

Low Cost CountryProduction

Skill orientatedProduction

Target: Use economies of scale and reduce complexity

2 Drivers of complexity for a component supplier

page: 13

Example: Valve stem seals – benefit of standardisation and automation

Due to our highy specialized and automatized production we are able to producein western europe. This enables full freedom in global footprint design.

Productivity Costs

0

1000

2000

3000

4000

5000

6000

FDS FNGP FNCB SFN CNF

[piece/ h]

60

70

80

90

100

110

120

130

140

FDS FNGP FNCB SFN CNF

[Index]

3 How to handle complexity in global production

page: 14

2

1

3

4

Drivers of complexity of a component supplier

Introduction of Freudenberg Sealing Technologies

How to handle complexity in global production

Summary

Agenda

page: 15

First step to handle complexity is decentralization based on segmentationExample: Lead Center Concept of Freudenberg

Decentralized orientation of product categories facilitates quick decisions, market affinity and specialization. FDS made loss, then succeeded partly in double-digit Return on Sales

Simmerrings

O-Rings

Business model until 1992 Business model up to today

Strong centralized orientation

Single plant manufactured several products

Great distance to the market/market know-how

Long and difficult decision making

Simmerrings O-Rings …

3 How to handle complexity in global production

Decentralized organization in Leadcenters (LC),headed by „Entrepreneurs“

Each LC focusses on a product group and is fullyresponsible of its business (profit and loss)

Further specialization of specific applications ofproduct categories: LC Simmerring Engine, LCSimmerring Cassettes

page: 16

Market, segments, customers

Different market requirements (automotive: transmission, engine, truck, etc), general industry (Distributors, Agriculture, Construction, etc.)

Sales channels VK (Automotive), SIMRIT (General industry), Corteco (After Market business), FPS, etc.

Article diversity (number of living products) The number of living articles in the production unit has an important influence on the organization and technology structure

Volume structure and lot sizes in production

The size of lots in production has a high impact to the technology of molding, tools but also to the whole organization of a unit

Product design simple design or complex customer specific design,

Material only rubber part or rubber + metal or + other material (PTFE, etc.)

Production technology

Production technology (IM, CM, TM, etc.) depends on product design and type of rubber compound as well as on quantities asked by customer

Production Unit I (High Volume)

Production Unit III(Low Volume)

Production Unit II (“Mixed” / Middle)

Cell A Cell B Cell C Cell D Cell A Cell B Cell C Cell DCell A Cell B Cell C Cell D

Highcomplexity

Lowcomplexity

3 How to handle complexity in global production

Main criterias for segmentation

page: 17

Criteria for Structuring a production Unit

A ) Market, segments, customers 63 customers

C ) Article diversity (number of living products) > 800 references

D ) Volume structure and lot sizes in production 30,6 Mio. pieces/year ; 38 T parts/ reference

E ) Product design Encoder, IWDR, Pump seals, Cam shaft seals

F ) Material 26 rubber and PTFE

G ) Production technology IM Mono-Mat and Bi-Mat

BusinessUnit

High Volume

BusinessUnit

Low VolumeBusiness Unit

“Mixed”

B ) Sales channels Key account automotive, Simrit, Corteco

Low complexity highcomplexity

„Old BU“ Concept

3 How to handle complexity in global production

Situation before segmentation

page: 18

A ) Market, segments, customers 18 customers

C ) Article diversity (number of living products) < 200

D ) Volume structure and lot sizes in production 29,3 Mio. Pieces / year; 147 T parts/ reference

E ) Product design IWDR, Pump seals, Cam shaft seals

F ) Material 21 rubber and PTFE

G ) Production technology IM Mono-Mat and Bi-Mat

Business Unit

High Volume

B ) Sales channels Key Account Automotive, Corteco

Low complexity high complexity

Criteria for Structuring a production Unit3 How to handle complexity in global production

Situation after segmentation

page: 19

A ) Market, segments, customers 63 customers

C ) Article diversity (number of living products) > 600 references

D ) Volume structure and lot sizes in production 1,3 Mio. pieces/year; 2,1 T parts / reference

E ) Product design Pump seals, Cam shaft seals

F ) Material 25 rubber and PTFE

G ) Production technology IM Mono-Mat and Bi-Mat

BusinessUnit

Low Volume

B ) Sales channels Key Account Automotive, Simrit, Corteco

Situation after segmentation

Low complexity highcomplexity

Criteria for Structuring a production Unit3 How to handle complexity in global production

page: 20

low volume

metal treatment

mixing

stamping

UF 2

UF 3&

PP Si

empty

metal treatment

mixing

stamping high volume

BU highvolume (2)

PP SiBU highvolume (3)

BUlow volume

stampinglow volume

Bef

ore

Segm

enta

tion

Afte

r seg

men

tatio

n

Volume of another factory

Characteristics of a small series BU Own storage facility for semi-finished goods

(springs,..)

Customer Service with direct interface to Corteco

All office functions in the production

Full responsibility for gross margin

Basic SCM processes

Multiple qualified operator and setter

Short setup time

Basic Quality Management System (not TS16949)

Own pretreatment process for metal parts

Standard packaging (differentiation later at theCorteco storage facility)

CIPs (LPMS focused on processing time, deliveryperformance and OEE on weekly changingBottleneck Machines)

Example: New structure of a factory in France3 How to handle complexity in global production

page: 21

Value stream design makes it possible to develop a process vision per segment

Value Stream Analysis Value Stream Design

Standardized representation ofthe ACTUAL situation

Standardized representation of afuture vision

Action plan

F I F O

FSUFSU

RMWRMW

KundeKunde

Bleche ölig

Streifen

PhosphatierungPhosphatierung BeschichtungBeschichtung

ITMITM

OfenOfen

RTFRTF

QS QS

St ützringeSt ützringe

FederfertigungFederfertigung

# 49004302# 49004302

F I F O

VersandVersand

Lorsch

# Blech# Blech

2x

tägl.

2x

tägl.

..

3 How to handle complexity in global production

Sync

hron

e Pr

oduk

tion

Aus

gebi

ldet

e un

d m

otiv

iert

e M

itarb

eite

r

Proz

esss

tabi

lität

Stan

dard

s

Systematische Probleml ösung

Führen durch Pr äsenz vor Ort

Bewusstsein zur Vermeidung von Verschwendung / KVP

Customer Value First

Sync

hron

e Pr

oduk

tion

Sync

hron

e Pr

oduk

tion

Aus

gebi

ldet

e un

d m

otiv

iert

e M

itarb

eite

r

Proz

esss

tabi

lität

Proz

esss

tabi

lität

Stan

dard

sSt

anda

rds

Systematische Probleml ösung

Führen durch Pr äsenz vor Ort

Bewusstsein zur Vermeidung von Verschwendung / KVP

Customer Value First

page: 22

The LPMS should make it possible to identify potentials in daily talks and to initiateactions

Systematic problem solution: Lean Performance Management System (LPMS)

3 How to handle complexity in global productionP

rodu

ctio

n

Ana

lysi

s A

sses

smen

t

Data Collection

LPMS Action Plan

Daily Problem Solving(max. 3 shifts)

FQA(max. 2 weeks)

6 Sigma(max. 3 months)

LPMS 08:00 Meeting

LPMS 13:00Meeting

LPMS Information• Security Events• Quality Events• Production Evaluation

LPMS Information• Security Events• Quality Events• Update of Measures• Production Output

DeviationTrends

InformationDisplay

InformationDisplay

Recommended, Optional

page: 23

Technology Steering Committee

Technology Panels

Standard Technology

TMIMRubberMixing/

Preparation

Tasks of Panels:• Further Development and Standardization of Tool Concepts and Processes• Standardization of Production Machines• Support of Knowledge Transfer into FDS LCs

Technology Management• Technology Road Map / Investment Planning• FDS Technology Programs (Material and Energy Saving, Lean Machines,…)

New Trends and Innovations• General Trends• Innovations in Material, Product, Process

SpecialMaterials

Finishing/Assembly

ProcessEngineering

NewTechnologies

Stamping CM QualityControl

Technology Management Approach – Standardization in a decentralized organization3 How to handle complexity in global production

page: 24

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Drivers of complexity of a component supplier

Introduction of Freudenberg Sealing Technologies

How to handle complexity in global production

Summary

Agenda

page: 25

Production structure Production organization Production technologySegmentation Customer Value First Technology Road Map

Targets: Reduction of complexity Development of scale effects Use of synergies Reduction of fixed costs

Simple structure by focused factories

Targets: Improvement of delivery

performance Productivity improvement Optimization of stock Improve customer satisfaction

High customer orientationby lean and standardizedprocesses

Targets: Reduction of complexity Reduction of material- and

energy usage Improvement OEE High flexibility

Standardization of productiontechnology by integratedtechnology panels

To handle existing and future complexity in production Freudenberg Sealing Technologies focus onthree main pillars

Syn-chronized

Production

trained / motivated

people

Process -

stability

Customer

Value First – core principles

Standard

Systematical problem solving

Leadership on Shop Floor

Awareness about waste / KAIZEN

Syn-chronized

Production

trained / motivated

people

Process -

stability

Customer

Value First – core principles

Standard

Systematical problem solving

Leadership on Shop Floor

Awareness about waste / KAIZEN

Complexity Management in Production is a ongoing process following clearmanagement principles

4 Summary