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Portal de l’informador Antoni Manchado Lozano, Director General de Tecnologia i Comunicacions Disaster recovery at Balearic islands Disaster recovery seminar Gibraltar, 2010, 4 th february Conselleria d'Innovació, Interior i Justícia CC BY-NC www.flickr.com/photos/ millzero/705902956/

Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

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Page 1: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

Antoni Manchado Lozano,Director General de Tecnologia i Comunicacions

Disaster recovery at Balearic islands

Disaster recovery seminarGibraltar, 2010, 4th february

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

Conselleria d'Innovació,Interior i Justícia

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

CC BY-NC www.flickr.com/photos/millzero/705902956/

Page 2: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

Balearic IslandsTerritory ~ 5.000 km2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera.

Page 3: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

Balearic Islands

Distance in flight hours from Mallorca

Page 4: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

Economy

GDP per capita comparativein purchasing power parity (2006)

GDP at market prices by economic sectors (INE, 2007):

Total 25.943 M€ 100,0 %

Primary S. 249 M€ 1,00%

Industry 1.205 M€ 4,60%

Energy 440 M€ 1,70%

Construction 2.623 M€ 10,10%

Services 18.729 M€ 72,20%

Net taxes on products 2.694 M€ 10,40%

Page 5: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

TIC sector

Technological cluster for the tourism sector

More than 50 years of tourism excellence.

Balearic software manages around the world:... Million of beds (hotels),... > 3.000 restaurants and bars

Page 6: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

TIC sector

... 20 aerial internationalcompanies,... 20 airports,... rent-a-cars,... > 50.000 ties (yatch clubs),... golf,... entertainmentcenters

5.6% of GDP!

Page 7: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

DGTICDirectorate-general of Technology and Communication

* Planning and regulation* Provision of TIC infrastructure to the organs of government

To ensure the use and exploitation of information systemsTo set the internal system of communication

* Advice on information technology and communicationsIn the ministries and autonomous agencies of the GovernmentRegarding the acquisition, maintenance, monitoring resources,

applications and projects* Standards and Safety

Defining standards of systems architectureGuarantee compliance with standardsResponsible for the security of information and technological resources

* CommunicationsCoordination of public servicesImplementation of Sector Master PlanPerformance of duties on TDT, local television, cable and FM

Page 8: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

DGTIC, Interreg projectsIn the last few years, the several services of the Govern das Illes Baleares managed and successfully collaborated in several projects ofcommunity, national, regional projects, and also others financed by its own funding.

DGTIC has participated in the following projects:

- SOL (Systems OnLine): Information Network for Business creation and Citizen information; Interreg IIC IMEDOC, leader.

- ROL (Regions On Line): eGovernment;Interreg IIIB MEDDOC, leader.

- CERDISEG (Certificado Digital Seguro), Interreg IIIB SUDOE, partner (led by CEGER).

Page 9: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

Juan José Pol MeraJefe de Servicio de CPD y Red Coporativa

Disaster recovery at Balearic islands

Disaster recovery seminarGibraltar, 2010, 4th february

CC BY-NC-SA www.flickr.com/photos/ maynard/123202598/CC BY-NC

www.flickr.com/photos/millzero/705902956/

Page 10: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

DGTIC Functions

• Coordination of all IT actions

• Provision of infrastructures

• Management of corporate communication network

• Publication of rules and standards to follow in the development of SI

• Advice on the use of ICT's

Page 11: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

Correo electrónico corporativo

TSI

Receta electrónica

Single Sign-On

Webs Govern

Servicios ofimáticos

Administración electrónica

E-Siap

Sistema económico financiero y logístico de la CAIB

Portal de personal

Registro de e/s

Recursos humanos

Centro de Atención a usuarios

Gestión de Centros educativos

Integración aplicaciones Ministerios

Consultoría especializada

Seguridad

Internet

Intranet

Red de comunicaciones Extranet Administrativa

DGTIC services

Page 12: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

PalmaManacor

Sant Llorenç

Montetoro

Formentera

Enlaces 155MB

Giga Adsl 20 Mb

Red GigaAdsl

Red GigaAdsl

Red GigaAdslRed GigaAdsl Inca

Macrolan 100 Mb

Network

Page 13: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

CENTRE BASE II

SA RIERA (UIB)

UIBCAMPUS

PA

RC

BIT

PÇ.CAUDILLO

ES PINARET

MONTENEGRO

FONERS

HOSP.J. MARCH

HOSP. GENERAL

GABRIEL ALOMAR

HOSP. PSIQUIAT

CECILI MET

PZA.ESPAÑA

TRONCOSO

PALAU REIAL

E. ESTADASemilla

JERONI POU

MENORCA EIVISSA

T

B

PRESIDÈNCIA

REINA

ALAIOR.

MONTE TORO

SANT LLORENÇ

GERANIS

LA PALMA

JOAN MARAGALL

CAP.SALOMOrisba

S.CAYETANO

UIB-IBIZA

PÇ.QUADRADO

REINA ESC

INST.DONA

CARRETERASG.Alomar, 27

A.ROSSELLO

EL CARME

VERGE DELA SALUT

SON DURETA

CASA DEL MAR

SON LLATZER

MANACORCA´N MISSES

VERGE DEL TORO

MORLÁ

HUMICLIMA

BORNE,17

MALLORCA

BITEL

SON RAPINYA

ENTURIBINDUSTRIA

SON FUSTER

BITEL

ESTUDI GRAL

M. AZAÑA

NODO GOVERN

NODO SERBASA

NODOS IB-SALUT

ATM 155

NODO UIB

RAI 3

RAI 2

RAI 1

P.SAGRERA

T.ASIMA

MENORS

061

GRAL. R.ORTEGA

SFM

VoIP FX 1000

FX 100

ATM 34

Inf. Obras PublicasM. Santandreu

BA

NP

INO

PA

R

ROSARIO

V ALEMANYA

R+D+I

S.SEBASTIAN

SANOGUERA

CARLOS

CWDM

PALMA ARENA

TUI

G. FUSTERS

Page 14: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

DGTIC

• 40 broadband nodes with ATM technology (155Mbps)

• 21 broadband nodes with GigabitEthernet technology (1Gbps)

• 4 broadband nodes with FastEthernet technology (100Mbps)

• Palma-Menorca, Palma-Ibiza and Palma-Manacor links withMacrolan service (withredundancy at ParcBit). Access speed at Palma and ParcBit: 1Gbps; access speed of rest of network: 100Mbps

• 323 remote nodes with ADSL technology (up to 20Mbps)

• 326 remote nodes for theeducational system (schools) withADSL technology (up to 20 Mbps)

• 42 remote nodes with ISDN technology (64Kbps)

• 36 PBX (6500 terminals)

• 21 centers with IP telephony(1100 terminals)

Page 15: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

Disaster recovery, risksRisks: natural or otherwise.

Mediterranean Sea is often affected by earthquakes as the north of Algeria is located in a seismic area where the Eurasian and African plates conjoin. These earthquakes could cause tsunamis affecting the data center of Balearic Islands Government, located a few metres from the coast.

Page 16: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

Disaster recovery, risks

21/03/2006Laalam (Algeria)Magnitude 5.8

22/05/2003Boumerdes (Algeria)

Magnitude 6.6

24/02/2004Al Hoceima (Morocco)

Magnitude 6.5

Page 17: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

Disaster recovery, risks

30/01/2010Bahía de PalmaMagnitude 3.2

Page 18: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

Disaster recovery, projectBalearic Government has the maindata center in downtown Palma.This project will protect data andinformation systems ofgovernment, by performing tasksand server virtualization dataon an alternative data centercreated in a technology parkon the outskirts (ParcBIT).

This center has allowed thegovernment to operate evenbecome a disaster affecting themain data center.

Page 19: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

Disaster recovery, project

Starting situation:

• 200 x86 servers (IBM, HP, Dell...) , with different OS.

•4 Os/400 (finantials)

•Dedicated servers for specific tasks.

•Servers interconnected through a non-redundant Gigabit Ethernet LAN.

•Servers using mainly internal, non-shared storage.

Page 20: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

Disaster recovery, project

Shortcomings

•Difficult replacement of servers due to their special configurations and hardware dependencies.

•Difficult to share resources.

•Non-optimal storage distribution.

•Forced downtime for hardware maintenance operations.

•Non-redundant communications equipment.

Page 21: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

Disaster recovery, projectExpected results

- Implant mechanisms for the protection of data and information systems (backup center and other mechanisms)

=> cooperation with the other partners.

- Obtain deliverables to transfer to other institutions and enterprises (methodology and tools)

=> island councils, town councils, local enterprises...

- Dissemination and seminars to bring local institutions and enterprises the importance of having their systems protected.

Page 22: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

Disaster recovery, plan

Preparation Maindevelopement

Cooperation,promotion... Finish

Year 2008 2009 2010 2011 TOTAL %

FEDER 2.250,00 341.995,59 7.762,50 5.887,50 357.895,59 75 %

National Contribution

750,00 113.998,53 2.587,50 1.962,50 119.298,53 25 %

Total 3.000,00 455.994,12 10.350,00 7.850,00 477.194,12

Page 23: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

Disaster recovery, budgetCOSTS / Year 2008 2009 2010 2011 TOTAL %01. Studies / Reports

0,00 220.000,00 0,00 0,00 220.000,00 46,1 %

02. Human Resources

0,00 6.000,00 3.000,00 3.000,00 12.000,00 2,5 %

03. Travel / lodging / maint.

3.000,00 1.500,00 2.000,00 1.500,00 8.000,00 1,7 %

04. Promotion / Advertisement

0,00 500,00 1.350,00 850,00 2.700,00 0,6 %

05. Meetings / Seminars

0,00 300,00 1.000,00 1.000,00 2.300,00 0,5 %

06. Equipment 0,00 226.194,12 0,00 0,00 226.194,12 47,4 %

07. Small infrastructures

0,00 0,00 0,00 0,00 0,00 0,0 %

08. General expenses

0,00 0,00 0,00 0,00 0,00 0,0 %

09. Auditing expenses

0,00 1.500,00 3.000,00 1.500,00 6.000,00 1,3 %

Page 24: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

Architecture overview

Two active data centersHigh-capacity interconnectionVirtualization everywhereRemotely operableRedundancy for high availabilityLayered architecture

Layer 1: datacenter infrastructureLayer 2: communicationsLayer 3: storageLayer 4: servers

Page 25: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

Datacenter infrastucture

4 fiber optic lines along 2 different pathsRedundant UPSsRedundant IP-enabled PDUs (Power Distribution Units)IP-enabled KVM switchesIP camerasIP-enabled fire protection system (water mist technology)

Page 26: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

Storage

15 disk arrays. Mid- to high-range. Fibre Channel standard. Different vendors: IBM, EMC.

8-node storage virtualization appliance at each datacenter: IBM SAN Volume Controller.

Bidirectional synchronous replication between centers using virtualization appliances.

Page 27: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

Servers

• 25-node server farm with VMware vSphere virtualization software at each datacenter .

• Node specifications: x86 architecture, 4+ cores, 16 GB RAM, 6 Gigabit Ethernet ports, 2 Fibre Channel 4 Gbit ports.

• 259 virtual machines.

Page 28: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

Communications

SANRedundant fiber optic directors (IBM TotalStorage SAN 256-B)6 x 2 Gbit/s Fibre Channel channels over CWDM multiplexion

LAN• Redundant Gigabit Ethernet routers (Cisco 650x)• 4 x 1 Gbit/s Gigabit Ethernet channels over CWDM

Page 29: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

Communications

Page 30: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

Disaster recovery, projectBenefits

•Redundant network equipment.

•Storage easily available to all servers.

•Easy allocation of resources (CPU, memory) to VMs.

•Transparent server hardware maintenance (using vMotion).

•Synchronous replication of storage.

•Quick recovery after one full center loss.

Page 31: Gibraltar, 2010, 4 th february Disaster recovery at Balearic islands · Balearic Islands. Territory ~ 5.000 km. 2 / Population ~ 1 M Main islands: Mallorca, Menorca, Eivissa, Formentera

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Portal de l’informador

The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.

Antoni Manchado Lozano,Director General de Tecnologia i Comunicacions

Juan José Pol MeraJefe de Servicio de CPD y Red Corporativa

http://dgtic.illesbalears.cat/disasterrecovery

Conselleria d'Innovació,Interior i Justícia