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Getting Closer to the Shopper Steve Elson, VP Search

Getting Closer to the Shopper

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Steve Elson, VP Search. Getting Closer to the Shopper. We Went From …. purchase decisions made in the aisle. To This…. 62% of consumers use some form of digital media before the majority of their shopping trips. - Booz & Company, Nov. 2010. - PowerPoint PPT Presentation

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Page 1: Getting Closer to the Shopper

Getting Closer to the Shopper

Steve Elson, VP Search

Page 2: Getting Closer to the Shopper

We Went From …

purchase decisions made in the aisle.

Page 3: Getting Closer to the Shopper

To This…

62% of consumers

use some form of

digital media before

the majority of their

shopping trips.

- Booz & Company, Nov. 2010

Page 4: Getting Closer to the Shopper
Page 5: Getting Closer to the Shopper

The Moment of Truth Now Occurs More Frequently on Retailer Websites.

Even with a wealth of

online channels at their

disposal, retailer websites

are the leading research

source for purchase

decisions across nearly all

product categories.

- eMarketer , Aug. 2012

7 in 10 consumers start their shopping on merchant sites.

-Shop.org

Retail websites have actually emerged as the first or second source for product information – 41% more often than search engines- comScore, July 2010

Page 6: Getting Closer to the Shopper

Same Behavior, Just Closer to the Buy Button

push toys

Top of Sort Grabs Shoppers’ Attention!

push toy

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Reach the real thing

It’s the difference between buying an audience and engaging shoppers.

Page 9: Getting Closer to the Shopper

Your product ad served against relevant searches across multiple retailers.

RETAIL SEARCH EXCHANGE

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What Are Product Ads?

• Paid search model on retail sites

• Click-in advertising, facilitates shopping behaviors & drives sales

• Top-of-sort placement wherever your products are sold within RSX

• No ad creative or keyword research needed

• Always-on real-time CPC auction marketplace with budget controls

• Powerful campaign insights

Self-Service Advertiser UI

Product Ad On Retail Site

Page 11: Getting Closer to the Shopper

What Does RSX Look Like?

Page 12: Getting Closer to the Shopper

New Performance Measures

Reach and CTR not so relevant

This is What is Relevant: Sales and ROAS Share of Shelf Share of Shopper Engagement Change in Share of Sales

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Share of Shopper Engagement

During campaign, share of related/competitive product pageviews rose 108% as compared to the preceding week

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Summary:

Retailers are now Publishers

New way for brands to connect with shoppers at a moment of truth

Deserves to be in part of media mix

Seamless, facilitates shopping behaviors

Emerging ecommerce media models

RETAIL SEARCH EXCHANGE

It doesn’t even look like an ad!

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Questions?

RETAIL SEARCH EXCHANGE

[email protected]