George D. Wade113 Signal Road

Drexel Hill, PA 19026(610) 789-2431

geowade@gmail.com

WORK EXPERIENCE

7/2008 - present 21st Century Cyber Charter School Downingtown, PATechnology Support - Manager

• Oversees the school’s network, email system, servers and website. Including security, content filtering, disaster recovery, and backups of servers. Coordinate contracted services

• Train and manage technical support personnel. Supervise the helpdesk system and staff. • Oversee the development of images, testing and deployment of over 1000 student and staff laptops across the

Commonwealth annually• Responsible for coordinating the selection and purchase of equipment, software and support materials needed.

Ensure new equipment, software and support materials are tested for functionality prior to distribution• Manage the creation of user accounts, server accounts and work group memberships for students and staff• Network administrator for Cisco hardware, Apple data and email servers, Meraki, VoIP and Optix systems

5/2007 - 7/2008 West Chester University West Chester, PATechnology Fee Support Specialist - Manager

• Technology specialist in charge of research, purchasing and installing equipment• Manage a multi million dollar budget for purchasing new technology related equipment• Support and train students, faculty, and support personnel in the use of technology • Responsible for helpdesk calls, problem solving, and deployment of equipment• Supervise and coordinate instructional support personnel and student workers• Project management• Setup new systems with Windows XP/Vista • Creating and deploying Ghost images• Support desktop systems, printers, laptops, tablet computers, and wireless devices• Hardware and software repairs and upgrades

8/2002-5/2007 Delaware County Community College Downingtown, PALearning and Support Technology Specialist- Chester County Operations

• Technology support specialist responsible for the support and training of students, staff and faculty• Supervise and coordinate instructional support personnel• Coordinate all aspects of usage and problem solving with the main-campus related services• Responsible for the working condition of computing and media resources• Document software and hardware problems and implements solutions• Answer and complete helpdesk request• Setup and manage videoconference sessions

2001 - 2006 Delaware County Community College Marple, PAAdjunct Professor – computer and networking related courses

• Credit Classes: Introduction to PC Support, PC Repair and Maintenance, and Network Technologies• Non Credit Certification Classes: CompTIA’s A+ and Network+ certification courses, Microsoft’s MCSE

2000 certification course and introductory Networking preparatory courses

1999 - Present Self-Employed Drexel Hill, PAIT Consultant – Part-time computer and network consultant for individuals and small businesses

• Sales and implementation of custom computer systems and networks: wired and wireless• Provide clients with training and support• Install and configure small networks• Ethernet cabling installation

1999 – 2001 CBSUSA Media, PAIT Manager

• Manager of technology consultant firm for small businesses and large corporations• Responsible for network administration, resolving technology issues and staff management• Design, purchase and assemble custom systems, hardware, software and network cabling• Conduct network planning, implementation, service and upgrades• Provide clients with post implementation training and support• Responsible for Project Management: scheduling, coordination, and budget management

1993-1999 Facticon Inc. Holmes, PARegional Operations Manager

• Managed 15 Insurance Investigators located throughout the East Coast area• Daily client contact providing case status reports and sales of additional investigative casework • Trainer and mentor for new investigators• Testified in numerous civil court cases

EDUCATION

1993 West Chester University West Chester, PABachelor of Science, Criminal Justice

1992 Delaware County Community College Media, PAAssociate in Applied Science, Administration of Justice, 1992Associate in Applied Science, General Studies, 1989

MCSE 4.0 Program, 1999Cisco Certified Network Associate program-CCNA, 2016

TECHNOLOGY CERTIFICATIONS

CompTIA’s Network+ & A+Microsoft Certified Professional: Networking Essentials, Windows Professional, and Windows Server

Resume of George D. Wade