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A powerpoint I put together for the Miami Business Consulting (MBC) Challenge presenting a new internal organization using an IT interface for a mock home generator product. Received praises from the General Electric judges for presentation quality and won 3rd place overall.
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GE MICROGENDigitizing
Supply Chain Six Step Process
Small DistributorsMultinational
Clerical Warehouse
Suppliers Distributors
IT Interface
Exte
rnal
Inte
rfac
eIn
tern
al
Step 1
Customer places an order online.• Order Request• Order Bid
Clerks receive order• Process Requests• Confirm/ negotiate bids
Step 2
Clerks initiate bidding process
IT Interface sends out requests for
bids
Suppliers can submit bids
Step 3
Step 4
Clerks make decision and update online database
Clerks call winning bidder
Other bidders notified through email
Step 5
Supplier ships material to warehouse
Step 6
Warehouse compiles supplies
for individual orders.
Any necessary manufacturing and
quality control checks are done
Orders are shipped to individual distributors
Important
because of
scheduling of
installs.
Wait time
should not
exceed two
weeks.
Important to verify orders with
distributors.
IT Interface
Software is
necessary to
automate
component
reordering
process.
This will
reduce extra shippi
ng costs and clerk costs.
Database
eSell/Tracking
SCM
Oracle Database
Central depository for information
Used to support SCM and eSell/
tracking services.
Also used as a data warehouse
for decision making.
Location
Clerks Assigned
Internal Management
3 Regional Warehouses
America
2 Order Clerks
2 Supplie
r Clerks
Europe
1 Order Clerk
1 Suppli
er Clerk
Asia
1 Order Clerk
1 Suppli
er Clerk
Internal Management
Clerical Manager•Troubleshoot process•Communicate with warehouse managers•Maintain ‘Crisis List’
Order Clerks•Receive orders•Multinational distributors’ bidding process•Work with supplier clerks to initiate bidding process•Find new distributors
Supplier Clerks•Work with suppliers •Finish bidding process•Ensure delivery to Warehouses•Find new suppliers
Internal Management
Internal Reporting: IT Interface
• Time spent per order/material• Number of suppliers• Verification of suppliers• Late Orders• Arrival of shipment to warehouse• Departure of shipment to distributor
Inventory Management
• Manual counts every two weeks• Accounts for missing inventory• Damages• Accounts for overhead materials
Financials
2008 2009 2010 2011 $100,000
$150,000
$200,000
$250,000
$300,000
$350,000
$400,000
$450,000
$500,000
$550,000
$600,000
Net Income
Dolla
rs in M
illio
ns
2008 2009 2010 2011$0.0
$500.0
$1,000.0
$1,500.0
$2,000.0
$2,500.0
$3,000.0
$3,500.0
$4,000.0
Savings Dif-ference
Dolla
rs in M
illio
ns
Financials
2008 2009 2010 2011 $-
$500.0
$1,000.0
$1,500.0
$2,000.0
$2,500.0
$3,000.0 Total Expenses Training Costs
Hardware Costs
Application Maintenance
IT Development Cost
DBA Support
Fax Costs
Leased Space
Office Space
Warehouse Labor
Clerical Labor
Late Fees
Cost
in M
illio
ns
Implementation Strategy
Open warehouse
in Asia
Train Asian
workers
Open warehouse
in Europe
Train Europe
an worker
s
Phase out
clerks
Train most qualifi
ed clerks and
American
warehouse
manager
Set up IT
System
Presentation Credits
•Alia Willingham6-Step Process
•Andrew HoerstIT Interface
•Alia WillinghamManagement
•Jacob ShannonFinancials
•Jon Tudor Implementation