GaudiaAquartDevelopingaSpaandWellnessBusiness(1)

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    Developing a Spa and

    Wellness Business

    Gaudia Chevannes-Aquart

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    Definition of the Word Spa

    The word "spa" comes from theLatin expression for health bywater.

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    Wellness

    Wellness is the state ofoptimal well-being. It's

    not simply the absence ofillness, but an improvedquality of life resultingfrom enhanced physical,

    social, mental, emotional,spiritual andenvironmental health.

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    The Complete You

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    Why Wellness

    This industry is a newcomer to todaysconglomerates, since fifteen years agoit didnt even exist. However, todaythe Wellness Industry enjoys annualrevenue exceeding $200 billion andis expected to reach the trillion

    dollar mark by 2010. It does nottake a scientist to realize this isoutstanding growth! Just go down toyour local strip mall or commercialdistrict and see what you run into.You will find Vitamin stores, fitnesscentres, natural food markets, and somany more wellness relatedbusinesses seem to be emerging atincredible rates! A massive wave isforming.

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    Why such a surge of growth?

    It all comes down to a giant contemporary

    demand for advancements in pro-activehealth. There are many reasons why thewellness industry is, and will continue toexpand. For instance, did you know that

    today:

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    Some Statistics

    14 million Americans have low bone density,and 77% of the estimated 8 million whohave Osteoporosis are undiagnosed(National Osteoporosis Foundation);

    65% of the population is overweight, and25% of those people are clinically obese(U.S. Centres for Disease Control);

    300,000 deaths per year are associated withbeing overweight and obese (U.S. Surgeon

    General);

    58 million Americans have one or moreforms of cardiovascular disease, the majorityof which are undiagnosed (American HeartAssociation).

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    The Challenge

    The wellness industry will start going head tohead against one of the worlds largestindustries known as the Health Care Industry.Understanding the potential in this challenge isimportant, since the Health Care Industry boaststo help the sick get better, while the WellnessIndustry and Spa Therapies promote proactive

    health and focus on helping people to not getsick in the first place!

    Which would you prefer?

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    Client Focus

    The spa industry is booming

    and consumers are becoming

    more discerning and with the

    escalation in demand atpresent across the spaindustry, client expectation

    becomes increasingly

    sophisticated, leading to a

    well-informed anddiscriminating assessment of

    services on offer.

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    How to Start a Spa/Wellness

    Business Create a business

    plan for your spa

    Conduct initialmarket researchfor your spabusiness

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    Wellness Spa

    Combines Spa services with WellnessPrograms within appropriate Day Spa

    facilities. Will need to provide evidence of: Day Spa facilities.

    Spa Therapy and Body Therapy

    Wellbeing and lifestyle programs.

    Offers Spa Cuisine

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    An Overview ofOptions for Your

    Spa Business

    Buying anestablished spabusiness

    Opening a new spa

    Spa franchising Mobile spas

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    Licensing requirements for spas

    In your territory:

    Are there licensing requirements for the

    establishment

    What about the individual operator license

    Are there certification standards

    Hygiene requirements for spas

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    Other Things to Consider

    Write your Mission &Vision Statement Choosing a name for your spa business Start-up costs Where to get start-up financing for your spa

    business What to consider when choosing a location for your

    spa business including how much square footage youwill need Interior design of your spa business What equipment you need to start a spa business

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    Managing Your Day Spa

    Business

    Develop effective systems for running your spa

    business on a daily basis Set your spa's hours of operation

    Working with spa employees

    Determine the staffing needs of your spa business

    Find employees who are qualified to work at yourspa

    Set sales goals and keep spa employees motivated

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    Managing Your Day Spa

    Business Establish a maintenance schedule for equipment

    Set prices for your spa's service and develop

    packages to encourage clients to buy more Spa products

    Identify suppliers for the products you will use andretail

    Set retail markup margins Keep track of inventory

    Create in-store displays to market products

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    Managing Your Day Spa

    Business Create your image on and off paper

    Develop promotional materials to

    market your spa business (includingLOGO, a menu of services, website,brochures, etc.)

    Advertising and publicity Stimulate repeat business from your

    spa clients

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    The Destination Spa

    With people prepared to travel to get thetreatment and experience they desire, the

    future of the industry is in delivering a topquality product, consistently. With thisin mind, you must set about building the

    very framework of your business,establishing strengthening andstreamlining the operation.

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    Your Unique Selling Point

    Seaside Charm or MountainBliss

    Natural Mud or Healing

    Spring Water Indigenous Plants and

    Herbs

    Specially DevelopedTechniques

    Unique Technology One of a Kind Import

    Cosmetic surgery andrecovery

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    Who are You Catering to?

    Golfers

    Mountain Climbers

    Business Travellers(Conferences etc)

    Baby Boomers

    Health & Fitness Buffs

    Honeymooners College Students

    Families

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    Why Choose Spa/Wellness

    The great news is, as the first ofapproximately 78 million members of the

    baby boomer generation in North Americastart turning the age of 65 over the nextfew years, they will create the need for

    continuing improving and expanding ofthis industry, thus generating anincreasing demand for us to supply.