Why install a NetComm SmartVoice Gateway solution?A NetComm SmartVoice Gateway can reduce your telephony costs, without compromising the effectiveness

of your phone system. It also has a number of great functions that you might not currently enjoy.

For instance, you can:

f Make cheaper outgoing calls using Internet telephony to any type of phone including mobiles and overseas

f Retain your ability to call to another phone over the local Public Switched Telephone Network (PSTN)

f Allow incoming calls to ‘hunt’ for an available extension – commonly called “call hunting”

f Automatically dial a number when the handset is lifted (Hotline)

f Benefit from Transit in/Transit out Call control

f Use a PSTN phone to call the Gateway (transit-in) and pick up a dial tone to call out on your Internet

telephony service (transit-out)

f Use an Internet telephony phone to call the Gateway (transit-in) and pick up a dial tone to call out

on the local PSTN service (transit-out)

f Send a fax over the Internet

f Make free calls between company offices using peer-to-peer technology

Who would use a NetComm SmartVoice Gateway?Any small to medium business with telephony needs can benefit from a NetComm SmartVoice Gateway solution,

especially if you make a lot of long distance and international calls. Also, if your business runs a call centre or has

branch offices that are far apart, you can make significant savings in inter-office communication.

4-port models: V422 – 2FXS2FXO, V431 – 3FXS1FXO, V404 – 4FXO, V440 – 4FXS Protocol: SIP Ethernet: 1WAN + 4LAN

WAN :f One 10/100Mbps auto-negotiation,

auto-crossover RJ-45 Ethernet port

f Support static IP, PPPoE, Bigpond Cable and DHCP address assignment and dynamic DNS (DDNS)

f QoS: IP TOS (Type of Services) and DiffServ (Differentiated Services) for both SIP signalling and RTP

f NAT Traversal : Port Forwarding, STUN, UPnP and Outbound Proxy

f NTP: (Network Time Protocol RFC 1305), Accepts up to 3 Time Servers for redundancy

f Time Zone Support

f MAC Address Clone

f RTP Packet Summary : packets sent, packets received, packet loss - for voice quality analysis

LAN :f Four 10/100Mbps auto-negotiation,

auto-crossover RJ 45 Ethernet ports

f Supports router and bridge mode (NAT mode and Non-NAT mode)

f DHCP server

f 800 Series: module for 802.11x Wireless LAN (for future release)

Advanced Firewall and Denial of Service (DoS) Protection:

f NAT (Network Address Translation) and PAT (Port Address Translation)

f DMZ, Virtual Server & Port Forwarding

f Traffic Filtering based on MAC address, IP address, TCP/UDP Port number and URL string pattern

f Prevents attacks based on TCP, UDP, IP and ICMP protocols

f Prevents attacks such as SYN Flood, IP Spoofing, Ping of Death, Tear Drop, etc.

Port configuration400 Series:

• V404 – 0FXS/4FXO, 1WAN, 4LAN

• V422 – 2FXS/2FXO, 1WAN, 4LAN

• V431 – 3FXS/1FXO, 1WAN, 4LAN

• V440 – 4FXS/0FXO, 1WAN, 4LAN

800 Series:

• V808 – 0FXS/8FXO, 1WAN, 4LAN

• V862 – 6FXS/2FXO, 1WAN, 4LAN

• V880 – 8FXS/0FXO, 1WAN, 4LAN

LED Indicatorsf 400 Series - Front Panel LED: LAN

ports 1~4, WAN, Voice ports 1~4, Alarm, Run, Power

f 800 Series – Front Panel LED: Voice ports 1~8, LAN ports 1~4, WAN, WLAN, Alarm, Run, Power

General specificationsf Power Adaptor :

AC 100V~240V 50/60Hz input, DC 12V output

f Temperature : Operation 0 °C ~ 45 °C

f Storage: -25 °C ~ 75 °C

f Humidity : up to 90% RH, non-condensing

400 Series:

• Dimension (W/D/H) All models: 202 x 172 x 35 mm

• Weight All models: 0.43Kg

800 Series:

• Dimension (W/D/H) All models: 302 x 179 x 45 mm

• Weight All models: 1.2Kg

Voice featuresf SIP (RFC3261) compatible

f Voice codecs : G.711 a /µlaw, G.726, G.729A, G.723.1

f CNG (Comfort Noise Generation)

f VAD (Voice Activity Detection)

f Silence suppression/detection

f G.165/G.168 echo cancellation

f Adjustable Jitter Buffer and programmable Gain Control

f Fax Support: T.30 (G.III) / Real time T.38 / Secured T.38 FAX relay

f In-Band DTMF, Out-Of-Band DTMF relay (RFC2833, SIP INFO)

f Multiple SIP Proxy server entries (same provider) with failover mechanism**

f Polarity reversal detection (FXO/PSTN) and generation (FXS)

f DTMF, FSK (Bellcore & ETSI) Caller ID detection and generation.

f Support Caller ID Restriction (CLIR)

f FXO hang up detection : Busy Tone cadence auto learning/detection*

f Support PSTN-to-VoIP (transit in) / VoIP-to-PSTN (transit out) applications*

f Call control for transit-in/transit-out with self-defined security privileges

f Recordable greeting message for transit-in calls

f Digit Map for dialling plan support and call barring

f Speed Dial

f Local phone book for peer-to-peer calling

f E.164 Numbering & ENUM support

f Hot-Line, Warm-Line support

f Single Number / Account (representative number) for multiple ports

f Group Hunting function

f Dual Network Support - Proprietary server and protocol enables small businesses to build private SmartVoice network and use standard SIP network at the same time

f Supplementary call features:**

• Call Hold, Call Waiting, Call Pickup

• Call Forward - Unconditional, Busy, No Answer

• Call Transfer - Unattended, Attended

• Three Way Calling (Media Server required)

f Failover mechanism (FXS relay to FXO/PSTN) :

• Network failure

• Service unavailable

• Power loss

f Analogue interface

• Connector : RJ-11

• Signalling protocol : Loop Start

Configuration & Management:f Configuration methods:

• Web Browser

• IVR

• Telnet

f Status reports:

• Port status

• Registration status

• Ping tests

• STUN/UPnP status

• Hardware / software information

f Firmware Upgrade through TFTP, FTP and proprietary image server

f Configuration Backup/Restore

f Reset button (with restore factory default function)

f Optional Auto Provisioning Server (APS) for mass deployment

f SNMP V1 / V2c (optional)

Netcomm V400/v800 Series SmartVoice Gateway technical specifications

* Features are only applicable in models which have an FXO port(s) ** The availability of these features may depend on your service provider’s network.

8-port models: V880 – 8FXS, V808 – 8FXO, V862– 6FXS2FXO Protocol: SIP Ethernet: 1WAN + 4LAN GatewayThe Smart Choice For Your Business Phone System

The right networking decisions can mean the difference between leading the field, and hanging with the pack.The NetComm SmartVoice suite of products is designed to harness the potential of your business phone system.

It comprises simple tools that can give you the edge and deliver significant savings to your call costs using

Internet telephony. Most importantly, you won’t have to change your existing phone system to do it.

Our products deliver real flexibility, economy, and can easily be connected to a phone or PBX, a key telephone

system, fax machine or PSTN line. All you need is a broadband connection, and you can access both data and

voice/fax services over IP, to massively reduce the cost of your international and long distance calls.

Each model delivers a consistent flow of voice and data traffic. And you never lose voice quality, even when your

Internet connection is being heavily used.

You can choose to deploy the 400 & 800 series Gateways in a number of ways:f As a stand-alone central hub for your phone system, in conjunction with an Internet Telephony

Service Provider (ITSP)

f Within a Private network, using SmartVoice as a communications link between offices

f As a dual network (combining ITSP and your private network)

f Linked to your existing analogue PBX, and converted into an IP PBX.

Model ConfigurationV400 SmartVoice Series models

Model Number FXS ports FXO portsLocal Area Network (LAN) Ethernet ports

V404 0 4 4

V422 2 2 4

V431 3 1 4

V440 4 0 4

V800 SmartVoice Series modelsV808 0 8 4

V862 6 2 4

V880 8 0 4

FXS port – is a port where a telephone handset is connected for making a receiving Internet Telephony and standard PSTN phone calls

FXO port – is a “line” port for connecting a PSTN telephone line to provide landline call functions and PSTN backup

This is a great option if you want to route phone calls/fax

calls over the Internet, using broadband. Models with an

FXO port can also connect to the standard PSTN.

Calling Features: Enjoy terrific features, like:

f Transit-in/Transit-out call control with greeting message and PIN-code security

f PSTN back-up when your ITSP/broadband service is down

f Call routing through dial plans

f FREE SmartVoice Peer-to-peer calling

f Hotline - automatically dials a specific number

f Warmline – similar to hotline but with a short delay if you want to ring another number

f Incoming call ‘hunting’ for available phone

f Fax over IP – T.38 support

f Advanced call handling – transfer, hold, forwarding (network dependant)

Make free calls between offices! This application is ideal

for businesses with a number of branches in different

cities, and a private SmartVoice network that connects

them. It does not require a third-party ITSP, as calls are

still transmitted over the Internet.

Calling Features:f FREE SmartVoice peer-to-peer calling between branches

f Transit-in/Transit-out call control with greeting message and PIN-code security

f PSTN back-up when broadband service is down

f Call routing through dial plans

f Hotline - automatically dials a specific number

f Warmline – similar to hotline but with a short delay to allow you to ring another number

f Incoming call ‘hunting’ for available phone

f Fax over IP – T.38 support

f Call forwarding

Reduce long distance call charges to external phone

numbers, and gain free inter-office calls through your

private network. You can even have the security of PSTN

back-up, if required.

SmartVoice Gateway as a stand-alone box SmartVoice Gateways in a private network Dual Network – combined ITSP & private network

If you operate a call centre and want to outsource or re-

locate incoming calls to another office (eg. Head office

is in Sydney but Customer Support is in Singapore), this

solution is for you. In this example, incoming calls are

routed over a private SmartVoice network to be answered

by phones on the V880.

Call Centre re-location/routing

If you have an analogue telephone PBX, you can easily

add SmartVoice functionality, saving you money and

building on your existing equipment.

Used with a PBX – (private branch exchange network)

Communication is theKey

Today’s small-to-medium

understand thatBusiness Leaders

400/800 Series 4-Port/8 Port SmartVoice Gateway