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Onur Kursun SVP, Business Development HGEM October 2017 Competitive Landscape & Strategies for future growth Future of payments

Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

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Page 1: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

Onur KursunSVP, Business Development HGEMOctober 2017

Competitive Landscape & Strategies for future growth

Future of payments

Page 2: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

This is how future looked from 1985

2©2017 MasterCard. Proprietary and Confidential

Page 3: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

And this is where we are...

3©2017 MasterCard. Proprietary and Confidential

Page 4: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

4

What is next ?

Page 5: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

5

Whereas, we focus on not how but what?

How we can increase share of electronic payments ?

Page 6: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

This does not work anymore....

6©2017 MasterCard. Proprietary and Confidential

Page 7: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

7

Average US bank is under attack of 20 fintech startups

There are 15 unicorns ( >1 bn$) Fintechs in the world with their total valuation reaches 49 bn $.

©2017 MasterCard. Proprietary and Confidential

Page 8: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

Money Management

New Banking

8C

ard

s

Bank Channels

Merchant

Back office / Operations

Pro

acti

ve O

ffer

s

Customer Motive

First point of Contact

Products Used

Channels

Systems B2C PlatformCore BankingB2B Platform

Need Money Have Money

Invest MoneySpend MoneyBorrow Money

©2017 MasterCard. Proprietary and Confidential

Page 9: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

9

• Companies can’t get away with having crummy products, at least not for long. For example, bad product reviews trump clever marketing

Today, great U/X wins.

What do they trust?

• Power has shifted from companies to consumers, and expectations have never been higher

©2017 MasterCard. Proprietary and Confidential

Page 10: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

10

What do they trust?

Regulators support these initiatives in view of innovation and open competition

Example : PSD2 in Europe

©2017 MasterCard. Proprietary and Confidential

Page 11: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

We are all equal on this screen

11

No of Branches : 12,569

No of ATM’s: 75,269

No of Employees: 180,459

Founded in : 1617

No of Branches : 0

No of ATM’s: 0

No of Employees: 18

Founded in : 2016

©2017 MasterCard. Proprietary and Confidential

Vs.

Big Capital Bank Garage Financial

Page 12: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

Components of digital revolution...

12©2017 MasterCard. Proprietary and Confidential

1 Omni Channel shopping

2

3 Alternative Payment flows

4

Biometrics & Cyber Security

5 Blockchain and alternative currencies

New business models and formats

Page 13: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

Forces shaping the payments industry

13©2017 MasterCard. Proprietary and Confidential

1 Omni Channel shopping

2

3 Alternative Payment flows

4

Biometrics & Cyber Security

4 Blockchain and alternative currencies

New business models and formats

Page 14: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

14

Convenience

Control

Value

Stored preferences and account information enable both the automation and personalization of payments, which can be initiated anytime, anywhere, with virtually no geographic boundaries

Smart tools to control expenditures, increase savings and improve budgeting afford much broader control and stronger financial management than cash

Repetitive interaction enables merchants (usually in cooperation with their payments and data analytics partners) to extend offers and services tailored to a consumer’s location and needs

?

Omni Channel shopping will displace cash

©2017 MasterCard. Proprietary and Confidential

Page 15: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

152017 MasterCard Proprietary and Confidential

Page 16: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

Forces shaping the payments industry

16©2017 MasterCard. Proprietary and Confidential

1 Omni Channel shopping

2

3 Alternative Payment flows

4

Biometrics & Cyber Security

4 Blockchain and alternative currencies

New business models and formats

Page 17: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

17

Cloud based Barbie ? Is it really a good idea ?

Page 18: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

©2017 M

aste

rcard

. P

roprieta

ry a

nd C

onfid

entia

l.

Mastercard believes the future will have to be secure, converged & simple…

Fully converged payment application for on-line and

in-store payments

Issuer AppMastercard Cloud-Based

Payments (MCBP)

Authentication

Web / in-App

Mobile NFC

SIMPLE

Multi-channel solution

Consistent transaction experience

No manual entry

SECURE

Biometric authentication

All cards digitized (Tokenised

and provisioned to a mobile device)

EMV level security

©2017 MasterCard. Proprietary and Confidential

Page 19: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

©2017 M

aste

rcard

. P

roprieta

ry a

nd C

onfid

entia

l.

...and mobile will be the control center for authentication

Fingerprint

Voice Recognition

Face Recognition

Retina Scan

Geolocation

©2017 MasterCard. Proprietary and Confidential

Page 20: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

Forces shaping the payments industry

20©2017 MasterCard. Proprietary and Confidential

1 Omni Channel shopping

2

3 Alternative Payment flows

4

Biometrics & Cyber Security

5 Blockchain and alternative currencies

New business models and formats

Page 21: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

21

Why P2P Payments still under penetrated

• Cost of acceptance

• Cost of transfers

• Difficulty in user experience (IBAN no, authentication)

• Distribution network (only banks and MTO’s)

• Gray economy

Page 22: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

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But it is changing

©2017 MasterCard. Proprietary and Confidential

Page 23: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

Live Use case: Social media paymentsSend and receive money with social networks

©2017 MasterCard. Proprietary and Confidential

Page 24: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

Push Payments: Masterpass QR

Push payments aims at solving 2 fundamental problems of SME acquiring:

1. Cost of terminalization and associated operational costs

2. Distribution and management of SME’s

©2017 MasterCard. Proprietary and Confidential

Page 25: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

Forces shaping the payments industry

©2017 MasterCard. Proprietary and Confidential

1 Omni Channel shopping

2

3 Alternative Payment flows

4 New business models and formats

Biometrics & Cyber Security

5 Blockchain and alternative currencies

Page 26: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

Millennials are dismissive of banks

©2017 MasterCard. Proprietary and Confidential

Page 27: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

Online and mobile only banks are gaining traction

©2017 MasterCard. Proprietary and Confidential

Page 28: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store
Page 29: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

Forces shaping the payments industry

©2017 MasterCard. Proprietary and Confidential

1 Omni Channel shopping

2

3 Alternative Payment flows

4 New business models and formats

Biometrics & Cyber Security

5 Blockchain and alternative currencies

Page 30: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

©2017 MasterCard. Proprietary and Confidential

Page 31: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

Blockchain is more than currencies

©2017 MasterCard. Proprietary and Confidential

Page 32: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

Authorization (no real-time, ~10 minutes)

It can handle only max seven transactions per second

Regulations vary by makets

Volatility risk (high fluctuations of BTC/€ rate)

Is bitcoin ready for global currency ?

©2017 MasterCard. Proprietary and Confidential

Page 33: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

Are t

A distributed, decentralized ledger

Page 34: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

Shall we use blockchain technology as financial services?

We can save $20 billion a year by 2022

Brings “significant innovation” “far-reaching

implications” in the financial industry

Blockchain technology is one of the biggest confluence of tech. and business right now

Blockchain technology will be transformative

R3CEV partnership is part of ongoing research into blockchain technology

R3CEV important as we want to build best digital

experience and invest heavily in new IT and promising

technology

©2017 MasterCard. Proprietary and Confidential

Page 35: Future of payments - Bilişim Zirvesi · Mastercard believes the future will have to be secure, converged & simple… Fully converged payment application for on-line and in-store

Confidential - Internal use only35