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FRONT LINE FRONT LINE TO TO MANAGEMENT: MANAGEMENT: WHAT DO I DO NOW ?

front line to management: What do I do now ?

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front line to management: What do I do now ?. Ice Breaker. YEAR of the PENNY. Take a penny. Look at the year to the right. Think about something memorable that happened to you on that year (graduation, promotion, etc..). Who we are. What do I do now?. communication. - PowerPoint PPT Presentation

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Page 1: front line  to management:  What do I do now ?

FRONT LINE FRONT LINE TOTO

MANAGEMENT: MANAGEMENT: WHAT DO I DO NOW ?

Page 2: front line  to management:  What do I do now ?

ICE BREAKER

Page 3: front line  to management:  What do I do now ?

YEAR OF THE PENNY

Take a penny. Look at the year to the right. Think about something memorable that

happened to you on that year (graduation, promotion, etc..)

Page 4: front line  to management:  What do I do now ?

WHO WE ARE

Page 5: front line  to management:  What do I do now ?

WHAT DO I DO NOW?

Page 6: front line  to management:  What do I do now ?

COMMUNICATION The act or process of using words, sounds, signs, or behaviors to express or exchange information or

to express your ideas, thoughts, or feelings.ClearConciseF.O.C.U.S.Instant Message, Text, Email, etc..

Page 7: front line  to management:  What do I do now ?

TRANSITION ACTIVITY

Page 8: front line  to management:  What do I do now ?

TRANSITION ACTIVITY…IN PROGRESS

Page 9: front line  to management:  What do I do now ?

TRANSITIONING INTO A NEW ROLE

Challenges Technology Data – Bigger Picture Time Management Discipline Developing own Style in Coaching Communication Mistakes- Learning opportunities

Page 10: front line  to management:  What do I do now ?

DATA

Data Collection

Questions

ASKING QUESTIONS IDENTIFIES POTENTIAL RESOURCES TO CALLERS

Page 11: front line  to management:  What do I do now ?

TRANSITIONING INTO A NEW ROLE

ChallengesTechnologyData – Bigger Picture Time Management Discipline Developing own Style in Coaching Response Mistakes- Learning opportunities

Page 12: front line  to management:  What do I do now ?

SKILL LEARNING The ability to do something that comes

from training, experience, or practice.Exposure to TrainingProviding FeedbackUnderstanding A New PerspectiveExpanding Leadership Abilities

Page 13: front line  to management:  What do I do now ?

SKILLS FOR NEW LEADERS:

Praise in Public and Coach in Private. Your mood will set the tone so be aware of your attitude. Get feedback from your supervisor/peers on your performance. Get comfortable having difficult conversations . Document conversations, coaching sessions and any important

information. Dress for Success Show Support

So what skill would be So what skill would be difficult or challenging for difficult or challenging for

you to address?you to address?

211 LA

Page 14: front line  to management:  What do I do now ?

SKILL LEARNING The ability to do something that comes

from training, experience, or practice.Exposure to Education/TrainingProviding FeedbackUnderstanding New PerspectiveExpanding Leadership Abilities

Page 15: front line  to management:  What do I do now ?

RELATIONSHIP BUILDING A state of affairs existing between

those having relations or dealings.Internal CollaborationCreating Community Partnerships

Strengthen Knowledge BaseKey to Creating Initiatives

Page 16: front line  to management:  What do I do now ?

PRIORITIZING

To organize (things) so that the most important thing is done or dealt with

first.My Calendar: My BFFUnexpected EventsGood Time ManagementPlan Ahead, Way Ahead (if possible)

Page 17: front line  to management:  What do I do now ?

BALANCEA state in which different things occur in equal or proper amounts or have an equal or proper

amount of importance.ChallengingBlend of Work & Personal LifeWorking ToolsOutlets (hobbies/activities)

What are your current What are your current outlets? outlets?

Page 18: front line  to management:  What do I do now ?

QUESTIONS OR COMMENTS?

Page 19: front line  to management:  What do I do now ?

LET’S ANNOUNCE THE RAFFLE WINNERS!