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From paper to e-Invoicing. Kuala Lumpur ICH UG 2010 - Breakout Session Bruno Roussel. Agenda. Invoicing today Problems with the paper cycle SIS e-Invoicing benefits SIS is not just an IT project The steps to consider IS-Web vs. IS-XML SIS e-Invoicing Charge Category Charge Code - PowerPoint PPT Presentation
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From paper to e-Invoicing
Kuala Lumpur ICH UG 2010 - Breakout Session
Bruno Roussel
SIS – From Paper to e-Invoicing
Agenda Invoicing today
Problems with the paper cycle
SIS e-Invoicing benefits
SIS is not just an IT project
The steps to consider
IS-Web vs. IS-XML
SIS e-Invoicing
Charge Category
Charge Code
Invoice structure
Sample
Interoperability between IATA SIS and IATA e-Invoicing
Best practices
Question & Answer
October 20103
Paper Invoicing in ICH world today
Print PaperInvoice
Mail Invoice
Finance • Receives Paper
Invoice• Supporting
documents are compare to the invoice
Accountant
Invoice DataEntry
AP Clerk
Airline Financial System
Typical paper
process
EngineeringAccountant
SIS – From Paper to e-Invoicing
Supportingdocument
Photocopy
Scan
•The invoice
enters the validation workflow for approbation
Problems with the paper cycle Needs people to consolidate the invoices and supporting docs Needs people to put it in envelopes etc Needs to be sent somewhere, possibly delivered to a collection
point first Needs to be AWBd, couriered or posted Needs someone at the other end to receive it, take it out of
envelopes and distribute it Needs someone to check it’s all there Needs someone to check it reconciles with settlements Etc etc etc
Paper versus Electronic Invoice processing
The Internet
XML01110001101010010011101
Supplier
0111000110101001001110101011
TransmitInvoice
Electronically
TransmitInvoice
Electronically
E-invoicing process
Print PaperInvoice
Mail Invoice
Supplier• Receives Paper
Invoice• Approves
Invoice on Paper
Airline Manager
Invoice DataEntry
AP ClerkAirline System
Typical paper
process
Airline System
October 2010SIS – From Paper to e-Invoicing 5
SIS e-Invoicing benefits Reduce cost of paper process
Improve efficiency: Data quality Speed of information Automation Access to detailed information Audit trail
Uses IATA IS-XML e-Invoice Standard Contributes to the green initiative
October 2010SIS – From Paper to e-Invoicing 6
October 20107
SIS is not just an IT projectYou have to reengineer the current process to adapt to SIS:
Will you generate Invoices in each department or centrally ?
How will you Capture detailed information of the invoice at the source?
Which level of automation would you like to achieve?
SIS – From Paper to e-Invoicing
October 20108
How to reconcile the invoices against clearing house settlement? Today claims may not match IDEC or invoice Tomorrow all the information will be consistent
Will you reconcile invoices against purchase order?
Reconcile the invoices against your account posting based on: Your operational system Contract database Aircraft schedules
Define your objective
SIS – From Paper to e-Invoicing
SIS is not just an IT project
October 20109
The steps to consider 1/2 Define a project team including all involved parties (Finance, IT…) Depending on your objectives define the changes in your business
processes and IT systems: Analyze the process changes :
Creation of invoices for example: Gathering all mandatory and recommended information for the
invoice Numbering of invoices unique per billing entity per year (10 AN) Generating invoices out of your financial system (e.g. SAP)
Validation/ approval of outgoing/incoming billings Reconciliation
SIS – From Paper to e-Invoicing
October 201010
The steps to consider 2/2 Depending on your objectives define the changes in your business
processes and IT systems: Analyze the impact on your IT system:
Third party software (Product Road map) In-house systems File exchanges ERP Workflow …
Develop Test Implement
SIS – From Paper to e-Invoicing
October 201011
IS-Web vs. IS-XML IS-XML:
Could be generated/ processed from different systems including ERP or financial systems
Easy to handle large amount of invoices Ease the use of workflow validation Increase IT project requirements
IS-WEB: Allows multiple locations to capture their invoices easily Suitable for small amount of invoices Workflow validation could be set up in SIS Simplify SIS implementation Payable invoices as PDF view
SIS e-Invoicing SIS will allow legal e-Invoicing
NOTE – not legal in some countries yet
PDF or XML could be used as the legal invoice. Billing entity choice
In case of an XML invoice an additional XML file will be created Legal XML is a subset of the IS-XML
October 2010SIS – From Paper to e-Invoicing 12
SIS e-Invoicing The files may need a Digital Signature (DS)
This digitally signed file should be archived in accordance with legal rules
You may have to print the incoming invoice in your country if the electronic format is not considered as legal: You can do this yourself, or You can ask the billing entity to send you a paper copy, but this will be
charged as defined in IATA RAM Chapter A13
October 2010SIS – From Paper to e-Invoicing 13
Please refer to the plenary presentation for more details about legal compliance
SIS e-Invoicing process without DS
BilledAirline
Integrated Settlement
BillingEntity
Ove
rall
Proc
esse
sBilling & Invoicing ProcessesCentralRepository
Ove
rall
Proc
esse
s
Settlement Processes
ICH ACH
Processes at time of SalesNFPengine
ARC COMPASS™
IS-WEB
IS-XML
IS-IDEC
Usage File
IS-WEB
IS-XML
IS-IDEC
Billing information file
Legal PDF
Legal XML Legal PDF
Legal XML e-Invoice
12 Create invoice
4
3
October 2010SIS – From Paper to e-Invoicing 14
BilledAirline
Integrated Settlement
BillingEntity
Ove
rall
Proc
esse
sBilling & Invoicing ProcessesCentralRepository
“DigitalSignature”Company
Ove
rall
Proc
esse
s
Settlement Processes
ICH ACH
Processes at time of SalesNFPengine
ARC COMPASS™
IS-WEB
IS-XML
IS-IDEC
Usage File
IS-WEB
IS-XML
IS-IDEC
Billing information file
Legal PDF
Legal XML Legal PDF
Legal XML e-Invoice
1
2
6
Create the invoice
Sign the invoice
4
“ValidationDS”Company
Validate the DS
5 3
October 2010SIS – From Paper to e-Invoicing 15
SIS e-Invoicing with DS
Billed Entity: One zip file per billing category will include for every billed invoice: PDF invoice with embedded DS OR A copy of the invoice in PDF and the Legal XML file and a separate DS creation file and a
separate Legal XML file DS verification log AND PDF Listing including line item details AND IS-XML Supporting document if any
Billing Entity: One zip file per billing category will include for every billing invoice: PDF invoice with embedded DS OR PDF copy of the invoice and Legal XML file and a separate DS creation file PDF Listing including line item details Supporting document if any
October 2010SIS – From Paper to e-Invoicing 16
File dispatch
October 201017
Charge Category Invoices are standardized and structured
12 Charge Categories
SIS – From Paper to e-Invoicing
Airport Mail
ATC Miscellaneous
Cargo Partner Alliance
Engineering Property
Flight Ops Service Provider
Ground Handling
IT Services
One charge category only allowed per invoice
October 201018
Charge Code 84 different possibilities to classify an invoice
SIS – From Paper to e-Invoicing
Example charge category Engineering
charge code: Handling LM
Lease
Loans
Misc
MRO - Maintenance
MRO - Repairs & Overhaul
PoolSeveral charge codes allowed per invoice
October 201019
Invoice StructureComposed of : Invoice Header Line Item Line Item details (replace supporting document)
Including : Legal fields
Required by law Mandatory fields
Substitution allowed for one year Recommended fields
R for recommended for one year and will become mandatory RA for recommended always
Optional fields Additional information not required to reconcile, may be used within Alliance
October 201020
Ground Handling / Catering Invoice sample
October 201021
Supporting document
October 201022SIS – From Paper to e-Invoicing
LocationCodeInvoice or Line Item
LevelAN 5 M
IATA airport code or UN/LOCODE or city code if non-airport.
AircraftTypeCode
LineItemDetail AN 3 M IATA aircraft types
Dictionary defined (IATA aircraft type codes)'0' (Numeric Zero) will also be allowed as substitution value
FlightNo LineItemDetail AN 8 M
Unique flight identifier: Shown in field 7 of the ICAO flight plan consisting of either the aircraft reg. or the flight number (which itself consists of the two or three character airline designator code followed by an up to 4 digit number with optional Quebec single suffix letter).
SIS e-Invoicing fields Mandatory: Ground Handling / Catering
October 201023SIS – From Paper to e-Invoicing
ProductID LineItemDetail AN 25 RSupplier code for the
product or service.
ContractNo LineItemDetail AN 25 R
CabinClass LineItemDetail A 1 R Values: C,Y,F
FlightDateTime LineItemDetail DT RDate&Time allowing to
identify the flight the service is related to
YYYY-MM-DDThh:mm:ssTime is optional
AddOnChargeName LineItemDetail AN 30 RA Name of the AddOnChargePossible Values: Discount; Fees
etc
AddOnChargeAmount LineItemDetail N 18,3 RAAmount of the
AddOnCharge.This can have a negative value
for discount
SIS e-Invoicing fields Recommended: Ground Handling / Catering
October 201024
Original invoice is missing: Mandatory fields:
Charge Category: Ground HandlingAircraftTypeCode: Substitution “0” FlightNo: CHARTER
Recommended fields
CabinClassContractNo
October 201025
SIS invoice view
October 201026
SIS supporting document
October 201029
IS-XML, IS-IDEC, IS-Web
Interoperability between IATA SIS and IATA e-InvoicingInvoices from SIS can be routed to IATA e-Invoicing for additional services, such as workflow, and printing/distribution services
CH Airline
CH Associate
Airline andnon-airline
PAX, Cargo, MISC
MISC
Digital signing
Premium Functionality
Invoice receiving
Airline
Paper
Printingand
distributionservices
IS-XML, IS-IDEC, IS-Web
(IS)XML, Web
(IS)XML, Web
Archiving
Configurable Routing
(airline specific)
MISC
IS-XML, IS-Web
October 201030
Fiscal dematerialization(digital signature + storage)
Premium functionality:• Invoice validation• PO & receipt match• Routing & approval• Dispute resolution• Payment status• Reporting
Invoice SendersERP
PaperScanningand datacaptureservices
File Transfer
XMLCSV
Web entry
ERP
Web receipt
Web
PO, Status, Codes ,…
Invoice Receivers
XML
XML
Invoice +supportingdocuments
Printingand
distributionservices
Paper
Invoice +supportingdocuments
Best Practices e-Invoicing is a complete change for your organization, benefit from
that to design optimal processes
Use of Charge Category and Charge Code allows appropriate routing of the invoice for validation, and GL posting
Use segregation of tasks to ensure better controls on overall validation process
The sooner the better, project could be implemented in several phases, but be ready to process incoming billing from day one in an electronic manner
October 2010SIS – From Paper to e-Invoicing 31
Best Practices Automate the reconciliation with the maximum of electronic data
possible, general ledger posting against CH settlement...
Automate the matching of PO and invoices or contract
Generation and integration of electronic data should be automated.
Leveraging your existing ERP system will ensure an all electronic data world
Use the IATA IS-XML e–Invoice standard, develop once, connect to all.
October 2010SIS – From Paper to e-Invoicing 32
October 2010SIS P3 – ICH User Group – From Paper to e-Invoicing 33
Question & Answer
e-Invoicing contact in IATA: [email protected] for any request to add information in the IS XML
such as charge category charge code or new business requirement [email protected] for any question related to InvoiceWorks
Thank you.
Email:
SIS Website:
www.iata.org/sis
October 2010SIS – From Paper to e-Invoicing 34