FRIENDSHIP VILLAGE SUNSET HILLS S OCIAL A CCOUNTABILITY 2014 Social Accountability Report Fiscal Year 2014

FRIENDSHIP VILLAGE SUNSET HILLSSOCIAL ACCOUNTABILITY 2014

Social Accountability

Report

Fiscal Year 2014


FRIENDSHIP VILLAGE SUNSET HILLS PURPOSE & RESPONSIBILITY


OverviewThroughout the history of Friendship Village Sunset Hills, the organization has made a commitment to “give back” to the communities it serves. Located in Sunset Hills, Missouri, the organization is home to approximately 500 seniors and employs more than 300 people from the St. Louis metropolitan region.

The following report shares the Social Accountability results for Friendship Village Sunset Hills for Fiscal Year 2014 (July 1 2013 through June 30, 2014) and explains in detail the organization’s contributions. Community support took place in FY 2014 through a wide range of people, including residents, board members, employees, and our community partners.


OverviewPurpose & ResponsibilityAccording to the organization’s Articles of Incorporation, Friendship Village of South County, doing business as Friendship Village Sunset Hills, was organized on December 7, 1976 for the purpose of constructing, building, owning, operating and maintaining a home for the senior community. Its purpose is to provide housing, nursing care, and other services. Our facilities enable its elderly residents to live safe, productive and independent lives. We also satisfy their needs for housing, health care and financial security.

Friendship Village Sunset Hills offers a full continuum of services for residents, including independent and assisted living, as well as skilled nursing services. A local board of directors governs Friendship Village Sunset Hills and contracts with LifeCare® Services of Des Moines, Iowa for management services.

Friendship Village Sunset Hills, and its sister community Friendship Village Chesterfield, are the only two senior living communities in the St. Louis region to provide LifeCare® services to residents.

A not-for-profit 501(c)3 organization, Friendship Village operates under the guidance of the following mission and vision statements.


Overview

Mission Statement: The Village shall be operated by high moral standards according to Biblical guidelines; in conducting its person and business affairs, in making the Village each resident’s home, in caring for each resident and staff member, and in providing opportunities and challenges for the growth of each resident and staff member.

Vision: To develop and maintain an environment to serve senior adults, with a caring and self-sustaining community that will provide facilities, security and health care with excellence as their hallmark according to Christian principles.


LETTER FROM BOARD PRESIDENT LYDIA SIEBERT

Welcome to Friendship Village Sunset Hills.

We are very proud of the journey and achievements we have made here at Friendship Village Sunset Hills during fiscal year 2014. We continue to provide exceptional senior care and services through the compassion of all and the family atmosphere here at Friendship Village Sunset Hills

Our staff takes tremendous pride in the focus we place on our residents’ physical, emotional, intellectual, social, and spiritual needs that continues to make Friendship Village Sunset Hills the place to live. Our commitment to give back to our community is still at the forefront of what Friendship Village Sunset Hills is all about.

We are excited to share the responsibility we have shown to the community at-large. Please take a look back at our amazing passage in the following pages, as we hope you enjoy this trip as we have enjoyed bringing our vision for the future to you, our residents and staff. It is because of you that makes Friendship Village Sunset Hills an amazing place to live and work and the residents and staff a family.

We thank you for your continued support. We cannot do what we do without you! Sincerely,Lydia Siebert


FRIENDSHIP VILLAGE SUNSET HILLS

SOCIAL ACCOUNTABILITY ACTIVITIES FY14


Resident VolunteerismOur Residents’ selfless acts of volunteering their time speak louder than words. The Friendship Village Sunset Hills Residents enjoy volunteering inside our community. Our residents not only volunteered within our walls but took it to the community at-large.


Employee Volunteerism

The Employees of Friendship Village Sunset Hills go above and beyond their work load. Our employees volunteered in communities across the St. Louis metropolitan community.


Employee/Resident Charitable Activities

• Alzheimer’s Association• American Heart Association• American Cancer Society• Angle Tree for children of incarcerated individuals• Elementary School Art Contest• Pregnancy Resource Center• Leukemia Society• Mercy • Komen Race for the Cure• Sponsorship of Fenton and Crestwood/Sunset Hills

Chamber events

Friendship Village Sunset Hills made donations to local deserving charities and community organizations. With the help of our residents, board members, and employees the following organizations received our support.

Chamber of Commerce Memberships:• Crestwood/Sunset Hills• Kirkwood/Des Peres• Fenton• West County • Chesterfield


Vocational Skills Program• Friendship Village Sunset Hills has been

home for over 20 years to a wonderful program that benefits the Special School District of St. Louis. We provided on the job training skills for students enrolled in our program. In FY2014, five SSD Students completed our program.

• Friendship Village Sunset Hills has a cooperative agreement with Special School District. Our Vocational Skills Program is one of thirty throughout St. Louis County.

Special School Vocational Program Graduate and FVSH Employee

Taylor Huffman (center)


Vocational Skills Program• The mission of the Vocational Skills Program is to provide a continuum of

supports and services to the students and families to assist students in gaining skills needed to achieve realistic and meaningful post secondary goals.

• A donation of $29,980 was provided to the Special School District of St. Louis ranging from space provided for the classroom to the time and talent of our Friendship Village employees. Several of our employees are mentors to the students of this program.

• Friendship Village Sunset Hills has proudly hired several students that have gone through this program and 7 are still working within the walls of Friendship Village Sunset Hills.


Community Support• Boy Scouts• Girl Scouts• Operation Food Search• Strolling Strings Musicians: Lindbergh

High School• Friendship Village Sunset Hills served as

a polling place for not only Friendship Village Sunset Hills residents, but for the community at-large, as well for past elections

• Ongoing collection of aluminum cans and recyclable plastic

• Local Fire Fighters• Local parades


Educational Outreach

Managing Stress Educational

Session Improving Bladder Control

Educational Session

Sappington-Concord Historical

Society Speakers

Spectrum Eyeglasses and

HearUSA

Friendship Village Sunset Hills provides educational programs to the residents, employees and general

public. Presentation by the Community Outreach Coordinator from the Center for Hearing and Speech

for our Friendship Village residents

Transportation provided for our Friendship Village residents to the Missouri Osteoporosis

monthly meetings

St. Catherine Laboure Elementary School- 6th Grade Project

Medicare Seminar


OUR CHAPLAIN: REV. JIM SAVAGE

Funeral/Memorial Services: • 56 services have been planned and conducted in fiscal year 2014.

1 on 1 Support: • Our Chaplains provide one-on-one spiritual and personal counseling to approximately

15 residents and employees each month.

Ongoing Support Groups: • Care for the Caregivers: Located at the Village Care Center, visitors from outside the

community are welcomed at these group meetings.

• Sojourners Grief Recovery Support Group: Support group for residents who have lost a loved one.

Friendship Village Sunset Hills has one Chaplain and one Assistant Chaplain to meet all the spiritual needs of our residents and staff. Our chaplains also visit our hospitalized residents. Average visits are 4-5 visits each week throughout the year.

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Resident Spiritual/Counseling Support

Bible Studies: – On average 45 residents attend Bible study at both Friendship Village Sunset

Hills and our Fountain View Assisted Living Apartment Homes.

Worship Services: – Friendship Village provides three worship services each Sunday.

Approximately 110 people attend worship services hosted in our Chapel, Village Care Center, and our Fountain View Assisted Living Apartment Homes.

Friendship Village has hosted trips to Israel and Washington DC with the chaplain.

₋ Israel Trip: 6 residents have attended

₋ Washington DC Trip: 8 residents have attended


Personal Property Taxes• Real Estate: $425,330.19• Personal Property: $22,505.42

Total: $ 447,835.61


Benevolence

Friendship Village Sunset Hills provides Benevolent Care if residents resources diminish as needs increase. We thank our generous donors that help our residents at this time of need of restoring their hope and protect their dignity. The need for benevolent care for residents at Friendship Village Sunset Hills continues to increase.


Friendship FundWe are fortunate to stay true to our mission because of the generosity of others to our Friendship Fund.

Friendship Village Sunset Hills has not altered the level of care and service it provides, despite the fact that costs continue to increase and the government continues to offer fewer subsidies for long-term care.

Friendship Village Sunset Hills has contractual agreements with Medicare, Medicaid, other third party insurances. Regardless of the reimbursement received even when it falls short of the cost of care , Friendship Village Sunset Hills will continue providing comprehensive care.


In the Year AheadFriendship Village Sunset Hills will continue to work with our community and various organizations to enrich the lives of our Friendship Village family. Below are just a view things we have planned for next year:

• Volunteer opportunities to help residents stay involved in the community

• Educational programs to support residents in staying active• Benevolent Care program to enrich the lives of our residents• Recycling possibilities to engage our Friendship Village family and

community in living healthier• Community engagement occasions to connect residents with officials

and legislators• Interactive events to enhance employee involvement in their

community• Continue the partnership with Special School District


Financial• Resident Volunteer Hours For Friendship Village

Sunset Hills: Over 3,000• Resident Volunteer Hours in the Community at-

large: Approximately 1,000• Employee Volunteer Hours: Nearly 1,500• Donations made on behalf of Friendship Village

Sunset Hills to Charitable Organizations: $40, 988• Benevolence Care: Nearly $10,000


CONTACT INFORMATIONFriendship Village Sunset Hills

12503 Village Circle DriveSunset Hills, Mo. 63127

314.842.6840

www.FriendshipVillageSTL.com

Documents

FRIENDSHIP VILLAGE SUNSET HILLS S OCIAL A CCOUNTABILITY 2014 Social Accountability Report Fiscal Year 2014