FRIENDSHIP VILLAGE SUNSET HILLS S OCIAL A CCOUNTABILITY 2013
Social Accountability Report Fiscal Year 2013
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FRIENDSHIP VILLAGE SUNSET HILLS S OCIAL A CCOUNTABILITY 2013 F
RIENDSHIP V ILLAGE S UNSET H ILLS P URPOSE & R
ESPONSIBILITY
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FRIENDSHIP VILLAGE SUNSET HILLS S OCIAL A CCOUNTABILITY 2013
Overview Throughout the history of Friendship Village Sunset Hills,
the organization has made a commitment to give back to the
communities it serves. Located in Sunset Hills, Missouri, the
organization is home to approximately 500 seniors and employs more
than 300 people from the St. Louis metropolitan region. The
following report shares the Social Accountability results for
Friendship Village Sunset Hills for Fiscal Year 2013 (July 1 2012
through June 30, 2013) and explains in detail the organizations
contributions. Community support took place in FY 2013 through a
wide range of people, including residents, board members,
employees, and our community partners.
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FRIENDSHIP VILLAGE SUNSET HILLS S OCIAL A CCOUNTABILITY 2013
Overview Purpose & Responsibility According to the
organizations Articles of Incorporation, Friendship Village of
South County, doing business as Friendship Village Sunset Hills,
was organized on December 7, 1976 for the purpose of constructing,
building, owning, operating and maintaining a home for the senior
community. Its purpose is to provide housing, nursing care, and
other services. Our facilities enable its elderly residents to live
safe, productive and independent lives. We also satisfy their needs
for housing, health care and financial security. Friendship Village
Sunset Hills offers a full continuum of services for residents,
including independent and assisted living, as well as skilled
nursing services. A local board of directors governs Friendship
Village Sunset Hills and contracts with LifeCare Services of Des
Moines, Iowa for management services. Friendship Village Sunset
Hills, and its sister community Friendship Village Chesterfield,
are the only two senior living communities in the St. Louis region
to provide LifeCare services to residents. A not-for-profit 501(c)3
organization, Friendship Village operates under the guidance of the
following mission and vision statements.
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FRIENDSHIP VILLAGE SUNSET HILLS S OCIAL A CCOUNTABILITY 2013
Overview Mission Statement: The Village shall be operated by high
moral standards according to Biblical guidelines; in conducting its
person and business affairs, in making the Village each residents
home, in caring for each resident and staff member, and in
providing opportunities and challenges for the growth of each
resident and staff member. Vision: To develop and maintain an
environment to serve senior adults, with a caring and
self-sustaining community that will provide facilities, security
and health care with excellence as their hallmark according to
Christian principles.
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FRIENDSHIP VILLAGE SUNSET HILLS S OCIAL A CCOUNTABILITY 2013 L
ETTER F ROM B OARD P RESIDENT H OWARD C URTIS Welcome to Friendship
Village Sunset Hills. We are a faith-inspired, mission-driven
organization that exists for those we serve. Within this report you
will find how we are able to serve the St. Louis Seniors of today
and of the future. Throughout the history of Friendship Village
Sunset Hills, the organization has made a commitment to give back
to the communities it serves. In the next few pages the measurement
of our personal goals will be laid out for you. Our personal goals
help us measure our success against the industry standards.. At
Friendship Village Sunset Hills we are always striving to drive our
performance for all of St. Louis to see. Friendship Village Sunset
Hills is focused on our residents physical, emotional,
intellectual, social, and spiritual needs through their journey
with us. Our staff takes pride in how we operate as a family and
that family atmosphere carries over to the residents and families
we serve. The report that follows will show the achievements of our
residents and employees who make up the Friendship Village Sunset
Hills family. Our organization is home to more than 500 seniors and
employs more than 300 people from the St. Louis Metropolitan
region. We are proud of each and every day that we spend together.
We thank you for your continued support and we hope that through
these pages you enjoy the sampling of all that make up Friendship
Village Sunset Hills. Sincerely, Howard Curtis, Board Chair
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FRIENDSHIP VILLAGE SUNSET HILLS S OCIAL A CCOUNTABILITY 2013 F
RIENDSHIP V ILLAGE S UNSET H ILLS S OCIAL A CCOUNTABILITY A
CTIVITIES FY13
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FRIENDSHIP VILLAGE SUNSET HILLS S OCIAL A CCOUNTABILITY 2013
Resident Volunteerism Our residents selfless acts of volunteering
their time speak louder than words. In FY2013 173 residents
volunteered inside the Friendship Village Sunset Hills Community,
thus contributing 3, 708 hours. Our residents not only volunteered
within our walls but took it to the community and with 81 residents
volunteering they provided 1,095 volunteer hours to the community
at large.
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FRIENDSHIP VILLAGE SUNSET HILLS S OCIAL A CCOUNTABILITY 2013
Employee Volunteerism The Employees of Friendship Village Sunset
Hills go above and beyond their work load. In FY2013, 23 of our
employees volunteered in communities across the St. Louis
metropolitan community and contributed 3,193 hours.
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FRIENDSHIP VILLAGE SUNSET HILLS S OCIAL A CCOUNTABILITY 2013
Employee/Resident Charitable Activities St. Vincent DePaul Gift
Baskets for area families serving 12 local families: 1,800 Angle
Tree for children of incarcerated individuals benefitting 50 local
children: $2,500.00 Elementary School Art Contest, 250 children
participated: $1,500.00 Pregnancy Resource Center, benefitting
local newborns: $560.00 Chamber of Commerce Memberships:
Chesterfield: $775.00, West County: $980.00 Kirkwood/Des Peres:
$1,220.00 Crestwood/Sunset Hills: $525.00, Fenton: $1,000
Friendship Village Sunset Hills made donations to local deserving
charities and community organizations. With the help of our
residents, board members, and employees the following organizations
received our support. American Red Cross Blood Drive: 15 pints
donated Operation Food Search: $500.00 Boy Scouts Food Drive:
$530.00 Alzheimers Association Fund: $94.00 American Heart
Association: $214.00
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FRIENDSHIP VILLAGE SUNSET HILLS S OCIAL A CCOUNTABILITY 2013
Vocational Skills Program Friendship Village Sunset Hills has been
home for over 20 years to a wonderful program that benefits the
Special School District of St. Louis. We provided on the job
training skills for students enrolled in our program. In FY2013,
six SSD Students completed our program. Friendship Village Sunset
Hills has a cooperative agreement with Special School District. Our
Vocational Skills Program is one of thirty throughout St. Louis
County. Special School Vocational Program Graduate and FVSH
Employee Taylor Huffman (center)
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FRIENDSHIP VILLAGE SUNSET HILLS S OCIAL A CCOUNTABILITY 2013
Vocational Skills Program The mission of the Vocational Skills
Program is to provide a continuum of supports and services to the
students and families to assist students in gaining skills needed
to achieve realistic and meaningful post secondary goals. A
donation of $29,980 was provided to the Special School District of
St. Louis ranging from space provided for the classroom to the time
and talent of our Friendship Village employees. Several of our
employees are mentors to the students of this program. Friendship
Village Sunset Hills has proudly hired several students that have
gone through this program and 6 are still working within the walls
of Friendship Village Sunset Hills.
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FRIENDSHIP VILLAGE SUNSET HILLS S OCIAL A CCOUNTABILITY 2013
Community Support Stuff and More and Feed My People are 2
organizations that Friendship Village Sunset Hills residents and
staff took part in donating clothing and furniture to in the amount
of $500.00. In FY2013 Friendship Village took pride in the donation
of $150.00 to the Strolling Strings Musicians of Lindbergh High
School. Personal Hygiene collection: all donations were sent to
Operation Food Search Mercy mammography van provided its services
to both Friendship Village residents and also residents of Sunset
Hills Friendship Village Sunset Hills served as a polling place for
not only Friendship Village Sunset Hills residents but for the
community at large as well for past elections Ongoing collection of
aluminum cans and recyclable plastic
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FRIENDSHIP VILLAGE SUNSET HILLS S OCIAL A CCOUNTABILITY 2013
Educational Outreach Managing Stress Educational Session Improving
Bladder Control Educational Session Medicare Seminar: Provide
education to assist residents in choosing a plan Friendship Village
Sunset Hills provides educational programs to the residents,
employees and general public. Benefit Seminar for Veterans and
spouses for Friendship Village residents and community at large
Presentation by the Community Outreach Coordinator from the Center
for Hearing and Speech for our Friendship Village residents
Transportation provided for our Friendship Village residents to the
Missouri Osteoporosis monthly meetings
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FRIENDSHIP VILLAGE SUNSET HILLS S OCIAL A CCOUNTABILITY 2013 O
UR C HAPLAIN : R EV. J IM S AVAGE Funeral/Memorial Services: 44
services have been planned and conducted in the 2013 fiscal year. 1
on 1 Support: Our Chaplains provide one on one spiritual and
personal counseling to approximately 11 residents and employees
each month. Ongoing Support Groups: Care for the Caregivers:
Located at the Village Care Center, visitors from outside the
community are welcomed at these group meetings. Sojourners Grief
Recovery Support Group: Support group for residents who have lost a
loved one. Friendship Village Sunset Hills has one Chaplain and one
Assistant Chaplain to meet all the spiritual needs of our residents
and staff. Our chaplains also visit our hospitalized residents.
Average visits are 4-5 visits each week throughout the year.
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FRIENDSHIP VILLAGE SUNSET HILLS S OCIAL A CCOUNTABILITY 2013
Resident Spiritual/Counseling Support Bible Studies: On average 32
residents attend Bible study at both Friendship Village Sunset
Hills and our Fountain View Assisted Living Apartment Homes.
Worship Services: Friendship Village provides three worship
services each Sunday. Approximately 110 people attend worship
services hosted in our Chapel, Village Care Center, and our
Fountain View Assisted Living Apartment Homes. Friendship Village
hosts trips to Israel and Washington DC each year with the
chaplain. Israel Trip: 6 residents attended Washington DC Trip: 8
residents attended
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FRIENDSHIP VILLAGE SUNSET HILLS S OCIAL A CCOUNTABILITY 2013
Personal Property Taxes Real Estate: $425,691.03 Personal Property:
$22,505.42 Total: $ 448,196.45
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FRIENDSHIP VILLAGE SUNSET HILLS S OCIAL A CCOUNTABILITY 2013
Benevolence Friendship Village Sunset Hills provides Benevolent
Care if residents resources diminish as needs increase. We thank
our generous donors that help our residents at this time of need of
restoring their hope and protect their dignity. The need for
benevolent care for residents at Friendship Village Sunset Hills
continues to increase. In 2013 over $44,000 was needed to help
bridge the gap between individual residents financial means and the
actual cost of skilled nursing care at Friendship Village Sunset
Hills.
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FRIENDSHIP VILLAGE SUNSET HILLS S OCIAL A CCOUNTABILITY 2013
Friendship Fund We are fortunate to stay true to our mission
because of the generosity of others to our Friendship Fund.
Friendship Village Sunset Hills has not altered the level of care
and service it provides, despite the fact that costs continue to
increase and the government continues to offer fewer subsidies for
long-term care. Friendship Village Sunset Hills has contractual
agreements with Medicare, Medicaid, other third party insurances.
Regardless of the reimbursement received even when it falls short
of the cost of care, Friendship Village Sunset Hills will continue
providing comprehensive care.
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FRIENDSHIP VILLAGE SUNSET HILLS S OCIAL A CCOUNTABILITY 2013 In
the Year Ahead Friendship Village Sunset Hills will continue to
work with our community and various organizations to enrich the
lives of our Friendship Village family. Below are just a view
things we have planned for next year.: Volunteer opportunities to
help residents stay involved in the community Educational programs
to support residents in staying active Benevolent Care program to
enrich the lives of our residents Recycling possibilities to engage
our Friendship Village family and community to living healthier
Community Engagement occasions to connect residents with officials
and legislators Interactive events to enhance employee involvement
in their community Continue the partnership with Special School
District
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FRIENDSHIP VILLAGE SUNSET HILLS S OCIAL A CCOUNTABILITY 2013
CONTACT INFORMATION Friendship Village Sunset Hills 12503 Village
Circle Drive Sunset Hills, Mo. 63127 314.842.6840
www.FriendshipVillageSTL.com