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FREED GROUP
Abel ZhaoFreeD Group
April 2021
Post COVID-19 Digitalization & New Consumer Trend
Travel AI Digitalization Solution
P O S T C O V I D - 1 9 M A R K E T T R E N D
2019: 15%
Commercial
2019: 14%
2019:11%
2019: 48%
Food / Dining
eCommerce
Domestic Activity/Travel
Traditional Travel (cross-border)
Post COVID-19 Consumer Behavioral Changes
2020: 56%
2020: 63%
2020: 44%
2020 – 1%
Data sources: statista.com; www.mxmedia.co; World Bank Report 2019 & 2020; globenewswire.com; businesswire.com
Domestic International Domestic International
2019 2020
16% 84%
41% 59%
30% 70%
15% 85%
13% 87%
21% 79%
80% 20%
68% 32%
62% 38%
61% 39%
41% 59%
63% 37%
S. Korea
Japan
Australia
Vietnam
New Zealand
Thailand
Data period: Flight searches from 1-30 June 2020 vs same period in 2019 for traveling in July -Dec 2020 vs. same period in 2019Data source: ForwardKeys Flight Search Data
MARKET TREND CHANGES: PRE AND POST – COVID19
POST COVID-19 MARKET TREND
A M A R K E T N E E D S C H A N G E
Connecting different parties to collaborate to
maximize benefits for all
E c o s y s t e m A p p r o a c h
80% of traditional travel service providers
focus on flights & hotels. Post COVID-19, travel
providers need more to capture lost revenues
and keep their customers
E n d 2 E n d C o n s o l i d a t e d
S u p p l y & D i s t r i b u t i o n
Travel section requires easy-adoptable and low-
cost IT supports
F l e x i b l e I T S u p p o r t s T o
M e e t D i f f e r e n t N e e d s
Post COVID-19, 85% of existing travel
companies aimed to adopt to Digital
Solutions if not yet
R e s u l t - d r i v e n D i g i t a l
S o l u t i o n s
I N N O V A T I V E T E C H N O L O G Y( p a t e n t e d )
AI Digital Solutions
SMART Distribution System
Personalization Recommendation Engine
AI Marketing Solution
FREED BRINGS POWER AND VALUE BACK TO PARTNERS
P R O P R I E T A R Y B U S I N E S S M O D E L( p e n d i n g f o r p a t e n t )
S2B2C
Solutions + Supplier + Market Data => Business =>
Consumer
E Q U A L V A L U E D , P E R S O N A L I Z E D
D I S T R I B U T I O I N
Consolidate multi-source content with one single
connection and data source with patented AUTO-
VALUING and SMART Recommendation Engine
AI Digitalization For Tourism Industry
• cost-efficient distribution strategy
• Consumer data for improvement
• Major Suppliers + SME
BUSINESS ENABLEMENT & EMPOWERMENT SOLUTION
C R E A T E V A L U E S T O A L L P A R T I E S
Channel Partner:
• Ancillary revenue streams
• Consumer behavior analysis
End consumers :
• Personalized content and service
FREED GROUP
INTELLECTUAL PROPERTY
END2END AI DIGITAL SOLUTION & SERVICES
R E T A I L D I G I T A L T R A N S F O R M A T I O N
SMART Inventory & Distribution System
AI Digital Solution(available on all digital
channels)
GO-TO-Market Strategy(WeChat, LINE, Weibo)
UNO Management Portal
Big-Data Analytics & Reporting
User EngagementWECHAT, WEBSITE,
SOCIAL GAMES, SHOPS. User RetentionDEAL, REVIEW,
GIFT, DAILY EVENT..
User AcquisitionBANNER ADS,
POPUPS, DIGITAL ADSPROMOTIONS
Increased Trust &
Credibility
Higher Engagement
Rates and ROI
Staying Interest of Customer
FREED GROUP
INTELLECTUAL PROPERTY
Industry Application Scenario
Core Tech & Solution
FreeD S2B2C System
Structural Flow
S2B2C MODULIZED CROSS-INDUSTRY SYSTEMATIC SUPPORTING STRUCTURE
Modulized Cross-Industry Data and technology utilization
• Consumer behavioral data analytics capability
• Market trend centric data processing
• Content & Service data cross-supporting functions
• Systematic AI Data processing & utilization
RESULT-DRIVEN INTEGRATED AUTOMATION AI ENGINE
90%AI Recommendation Accuracy
AI Machine Learning Capability Ratio 85%
Overall Repeat User Ratio 36% (2020)
C O N F I D E N T I A L
FreeD MicroService Modular Architecture
B2B Channels
B2B Partners
Kubernetes Services with
managed ISTIO
Continuous Delivery
AI Recommendation Engine
Container Registry
AI & NLP Engine
Data Streaming
EDW – Data Mart
TSCMPOS CRMMarketplace & OLTP
Load Balancers
Event Streams
Scylla DB / Cassandra on K8sCloud - Support
Cloudflare Availability Monitoring
Object Storage
Watson Studio
FREED GROUP
INTELLECTUAL PROPERTY
CONSUMER DATA
o Click-stream data
o Shopping cart data
o Online transaction data
o Chatbot interactions
OUTSIDE DATA CENTER
o Mobile network
o Telecom Location based
o Consumer preference
o Market trend
UNO: ENTERPRISE MACHINE DATA ENGINE
Log Files Settings Messages Alerts Metrics Scripts Changes Tickets
CLOUD• Registry• Event Log• Configuration • File System
Web/App• Web Logs• Log4• .Net Events• Code & Scripts
POS• CRM• Zone Controls
DATABASES• Configurations• Audit/query logs• Tables• Schemas
Networking• Configurations• Syslog• SNMP• Net Flow
Collect & Index data
Search & Investigate
Added knowledgeMonitor &
Albert
Report & analyze
TRADITIONAL BI DATA
o Basic Sales Forecast
o Booking, Billing, Backlog
o Revenue Recognition
o Expense Management
Payable Revenue
Purchase Sales
AI-FIED RESULT
o User behavior metrics
o Qualify of service
o Customer interaction
management
o Supply planning
o Access management
o And more
ARA BIZ: AN EVOLUTIONARY ENE 2 END ENTERPRISE INTEGRATED SOLUTION
ARA Biz Integration
WebMobile Application,
DB EventMessaging
Marketing Events Infrastructure
Website MobileApp
Social Media
Others(RCS)
TO CREATE UNIQUE VALUES REQUIRES UNIQUE TECHNOLOGY & SOLUTIONS
• 15+ patents in key algorithm,
technologies, solutions and business
models
P A T E N T E D
FREED GROUP
FREED GROUP
FREED GROUP
PROPRIETARY TRANSACTIONAL AI cCOM CHATBOTINTERFACE( t e x t + v o i c e )
• 2020 South Korea NIPA ICT
Innovation Of the Year
AwardFREED GROUP COPY
RIGHT
PLATFORM ENABLEMENT & EMPOWERMENTEnable businesses to generate ancillary revenue by cross-selling
and upselling
- All-in-one consolidated Inventory Management & Distribution
System
- Big-Data Driven Smart Recommendation System
Data Source: FreeD Group clients and affiliates’ platforms revenue performance against 2019 (2019 as 100%)
Travel 7%
Local 11%
Local 62%
Local 7%
eCom 56%
eCom 25%
eCom 100%
0% 20% 40% 60% 80% 100% 120%
OTA
Hospitality
eCom
Portfolio Revenue Performance Comparison2020 vs. 2019
114%87%67%
P O W E R O F K N O W I N G Y O U R C U S T O M E R S
FREED BIG DATA ANALYTICS AND REPORTINGPersonalized
Recommendation
Patented Data
Processing and
Analytics Algorithm
Real-time SAUS data
processing engine
FreeD Data Analytics and reporting capability ensure to
capture client specific and market data for full
understanding of the market trend and consumer
behavior
A L L A R O U N D D A T A
R E P O R T I N G
Consumer Overall Behavior
70% Public
30% Private
30% Local activity
24%Shopping
15%Flight
13%Food
18%Hotel
61%Offline
39%Online
69%Offline
31%Online
Male Female
44% Mid-scale
26% Casual dining
22% Fine dining
3% Cafes
36% Entertainment
22% Recreation
18% Theme Parks
14% OnlineData
10% Excursion
Transportation
Travel (domestic & overseas)
Shopping Behavior
Food & Dine
Local Activity
Data Source: Consolidated data from TravelFlan, ARA and affiliate partners for the period of April 2019 – March 2020
Pubs & Bars5%
CAPABILITY TO UNDERSTAND ALL-AROUND CONSUMER BEHAVIOUR
EXPONENTIAL GROWTH OPPORTUNITY
Launch of 1st gen of AI Digital Travel Assistant Solution;
Development of 1st
pilot B2C solution
Transitioned to S2B2C business model (travel);
Launch of milestone pilot S2B2C projects
Expanded business scope to lifestyle and eCom;
Rapid growth in securing milestone projects with leading business partners worldwide
Continue to grow business coverage to increase market shares in key markets
2015 - 2018 2019 2020 YTD 2021
Development History
Target Markets(China Mobile user base)
Service & Solutions
Smart Merchandising & Supply AI Marketing AI Chatbot
Product Mix (Jan – Dec 2020)
Revenue Performance (US$)
Available SKUs Conversion Rate
2.4%Total Engaged Users
40M+5,000+
$2K $131K
$1.5M $1.6M$1.9M
$340K
$3M
$4M
Q1 2019 Q2 2019 Q3 2019 Q4 2019 Q1 2020 Q2 2020 Q3 2020 Q4 2020
Travel 49%
eCom 31%
Lifestyle 20%
MAJOR CLIENT
540K
3.7M
7M
9.8M
5M4M
8.6M
13M
Q1 2019 Q2 2019 Q3 2019 Q4 2019 Q1 2020 Q2 2020 Q3 2020 Q4 2020
User Acquisition Performance
HKSAR 4.2M
Mainland China 960M
Target Markets(Samsung Market Share)
Service & Solutions
Smart Merchandising & Supply AI MarketingAI Chatbot Big Data BI Engine
Data Mix (Jan – Dec 2020)
Revenue Performance (US$)
Available SKUs Conversion Rate
3%
Travel 40%
eCom35%
Lifestyle 25%
Total Engaged Users (Korea)
32M+3,200+
$800 $35K $38K
$191K$245K
$590K
Q3 2019 Q4 2019 Q1 2020 Q2 2020 Q3 2020 Q4 2020
MAJOR CLIENT
South Korea 65%Q3 2019
HKSAR 48%Taiwan 45%
Q2 2021
Singapore 35%Q2 2021
Indonesia 25%Q1 2021
Thailand 39%
Malaysia 20%
Vietnam 31%
Philippines 25%
670K
10M 10.3M12M
15M 17M
Q3 2019 Q4 2019 Q1 2020 Q2 2020 Q3 2020 Q4 2020
User Acquisition PerformanceChina 1%Q2 2021
Abel ZHAOCEO & Co-founder
• Airline IT, Amadeus• Regional Head, Travelport• Global Sales & Strategy, Air
Canada• Business Market, Hyatt
Corporation• MBA, Columbia University• EMBA, London Business
School• Bachelors in Hospitality
Management, Switzerland
Kenneth LEECPO & Co-founder
• Project Head, TD Canada Securities
• Project Lead, Canadian Government
• Project Lead, CPP & Manulife
• BS in Computer EngineeringUniversity Of Waterloo
FOUNDING TEAM
$ raised: $465KValuation: $3MTime: 06 / 2016
Seed Round
$ raised: $7MValuation: $27MTime: 11 / 2019Series A
Series B$ raised: $30MValuation: $120MTime: June / 2021
Lead:Follow:
500startups (USA)Radiant Ventures (HK)GWC (USA)Angel Investors
Lead:Follow:
SPK AI Travel Tech Fund (KR)Linear Venture (CN)Radiant Ventures (HK)Artesian Capital (AU)SOSV Capital (USA)The Ventures Co (Korea Government)ITVFC Fund (HK Government)
Lead:Follow: Linear Ventures
SOSV Capital
FUNDRAISING HISTORY
$ raised: $3MValuation: convert to B roundTime: 03 / 2021
Pre – B (CB Round)
Investors: Radiant Ventures SOSVWise AI Holdings
Pre - ALead:Follow:
Linear Venture (CN)Radiant Ventures (HK)Cyberport CMF (HK Government)Zhuhai DHQ Investment (CN)
$ raised: $2.5MValuation: $7MTime: 09 / 2017
2019 Global Start-up Competition (HK)
Winner
2019 SOSV China Accelerator
2020 Facebook Accelerator
HKMOB Award 2020TRAVEL TO SEA Competition Winner
2020(Korea Government)
2019 & 2020 Qianhai InternationalInnovation
Competition Winner
2019 Marriott International
Innovation Challenge Winner
2018 Hong Kong ICT Gold Award
2018 ITB China Start-up Of the
Year
2018 APAC ICT Grand Award
2016 500Startups 2016 GWC CompetitionWinner
2018 South Korea NIPA ICT Grand Award
WORKING HARD TOWARDS OUR GOAL
2021 UNWTO Global StartupCompetition
Winner
THANK YOU
Abel ZhaoT: +852 6773 9323E: [email protected]: www.freed.group