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FRAGMENTATION UNCERTAINTY& OPTIMISM
BOBBY DUFFYMD Ipsos MORI Public AffairsGlobal Director, Ipsos Social Research InstituteVisiting Senior Research Fellow, King’s College London@BobbyIpsosMORI
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CRISIS OF THE ELITES
UNCERTAINY ISTHE NEW NORMAL
RISE AND RISE OF TRADITION
SIMPLICITY AND CONTROL
OPTIMISM DIVIDE
GENERATION STRAINS
BATTLE FOR ATTENTION
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THE ELITES THE CRISIS OF
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71%: Government does not prioritise concerns of people like me
76%: Economy is rigged to the advantage of the rich and powerful
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Base: 17,180 adults across 22 countries, online, 12th Sep – 11th Oct 2016
Our government does not prioritise the concerns of people like me
Governmentdoesn’t care… 71%
87%83%80%77%77%75%75%75%74%73%72%71%71%69%69%68%65%64%63%60%56%50%
21%11%12%14%15%19%16%17%21%17%15%18%19%24%25%27%22%23%25%29%32%34%21%
TotalMexicoS Africa
SpainItaly
S KoreaAustralia
BrazilPoland
U.S.France
GBRussia
PeruIndia
TurkeyBelgium
GermanyCanada
ArgentinaIndonesia
SwedenJapan
AGREE DISAGREE
Agree Disagree
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Base: 17,180 adults across 22 countries, online, 12th Sep – 11th Oct 2016
The economy of my country is rigged to advantage the rich and powerful
Economy isrigged… 76%
94%85%84%83%81%80%80%79%78%78%78%77%76%75%75%72%71%71%69%67%65%56%
18%5%
10%11%15%13%15%11%17%18%19%17%16%16%14%18%25%20%14%24%24%31%35%
TotalMexico
SpainItaly
S KoreaBrazil
BelgiumRussia
S AfricaIndia
TurkeyU.S.
GermanyGB
AustraliaFrance
PeruCanada
JapanArgentina
PolandIndonesia
Sweden
AGREE DISAGREE
Agree Disagree
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Two trends explain: “Nativism” and “System is Broken”
14 ©Ipsos.
THE POPULATION DO YOU THINKARE IMMIGRANTS (I.E. NOT
WHAT PERCENTAGE OF
BORN IN THIS COUNTRY?)
Actual… Guess…
13% 25%
33%14%
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“EMOTIONAL INNUMERACY…”
We overestimate what we worry about as much as worrying about what we
overestimate
Vital implication:This is not all about facts
and myth-busting…
Misdiagnoses issue:emotional reactions require
emotional responses…
16 ©Ipsos.
BREXIT WAS MORE EMOTIONAL THAN MANY THOUGHT…
"The major impression one gets observing the debate is that the reasons for exit are clearly emotional"
17 ©Ipsos.
BREXIT DELIVERED BY EXCLUDED AND INSULATED…
I think it was a coalition of the excluded –people who’d had a raw deal in the last 10 or 20 years, who even as the economy as a whole was growing, didn’t feel like they were participating in it…
…and the insulated, older voters who had assets, where exactly what they were going do to earn a living over the next 20 years wasn’t a crucial concern.
Economic and cultural concerns…
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GENERATION STRAINS
19Doc Name | Month Year | Version 1 | Public | Internal Use Only | Confidential | Strictly Confidential (DELETE CLASSIFICATION)
78%66%65%
63%56%
49%48%
45%42%
40%39%
37%34%
32%29%28%27%26%
24%22%21%
15%10%
ChinaPeruIndia
IndonesiaBrazil
S AfricaMexicoRussiaPoland
ArgentinaU.S.
TurkeyItaly
GermanyCanadaJapan
SwedenAustraliaS Korea
GBSpain
BelgiumFrance
MORE DISRUPTION
To what extent, if at all, do you feel that today’s youth will have had a better or worse life than their parents, or will it be about the same?”
TOMORROW…% better
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© 2016 Ipsos. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.
20
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WINNERS AND LOSERS SINCE THE2008 CRASH ACCORDING TO IFS
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© 2016 Ipsos. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.
22
23Millennials: Myths & Realities | May 2017 | Public
Top 5 words to describe:
54% Tech-savvy
34% Lazy
41% Work-centric
33% Arrogant
32% Community-orientated
45% Materialistic
31% Well-educated
39% Selfish
47% Respectful
30% Ethical
Mill
enni
als
Source: Ipsos Global Trends Survey 2017
Millennials describe themselves in the same way: 44% say their generation is materialistic, 37% selfish and 33% lazy.
MOST DERIDED GENERATION…?Baby Boom
ers
24Millennials: Myths & Realities | May 2017 | Public
ARE THE YOUNG STARTING TO FLEXTHEIR POLITICAL MUSCLE?
25How the voters voted in the 2015 general election – Ipsos MORI estimates. FINAL PUBLIC
Source: Ipsos MORI Political Monitor
How Britain voted by age – the biggest age gap we’ve seen since our estimates started in 1979
27% 27%33%
43%51%
61%62%56%
49%40%
34%25%
0%
10%
20%
30%
40%
50%
60%
70%
18-24 25-34 35-44 45-54 55-64 65+
Base: 7,505 GB adults aged 18+ (5,255 classified as voters), interviewed telephone and online 21 April – 7 June 2017. Data has been weighted to the actual results by region and to the population profile of Great Britain.
CONSERVATIVE LABOUR LIB DEM UKIP
% e
stim
ated
vot
e sh
are
27Millennials: Myths & Realities | May 2017 | Public
WE ALL NEED TO PAY MORE ATTENTION TO MILLENNIALS…
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DIVIDE THE OPTIMISM
© Ipsos 29
GLOBALISATION
Globalisation is good for my country
DIVIDES…
Base: 18,180 adults across 23 countries, online, 12th Sep – 11th Oct 2016
Agree Disagree
55%82%79%77%72%72%70%65%57%56%56%54%53%52%49%49%45%45%45%41%41%36%31%
32%14%13%19%24%17%24%26%32%34%27%27%37%29%31%31%45%41%37%36%41%51%53%
TotalIndia
ChinaPeru
IndonesiaS Africa
BrazilArgentina
SwedenS Korea
GBCanadaTurkey
AustraliaJapan
U.S.Germany
MexicoPolandRussiaSpain
ItalyFrance
AGREE DISAGREE
© Ipsos 30
… CLOSE LINK TO
Looking ahead to the next 12 months, are you optimistic or pessimistic about the following?
My country
OPTIMISM…
Base: 10,412 adults across 23 countries online, 12th Sep – 11th Oct 2016
36%73%68%62%59%52%50%48%42%38%38%38%36%35%33%31%27%23%21%16%15%14%11%10%
35%11%11%10%
9%21%25%31%27%31%37%36%41%34%41%40%41%30%46%52%56%52%62%64%
TotalIndonesia
IndiaPeru
ChinaCanadaRussia
ArgentinaAustralia
BrazilS Africa
U.S.Turkey
SwedenGB
PolandGermany
JapanMexicoS KoreaBelgium
ItalySpain
France
Optimistic Pessimistic
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TRUST IN BUSINESS LEADERS…
...WOULD YOU TELL ME IF YOU GENERALLY TRUST THEM TO TELL THE TRUTH, OR NOT?
0
25
50
75
100
Base: 2,010 GB adults 16-75, 2014 Source: Ipsos MORI
Doctors
Journalists
Politicians
Pollsters
Business Leaders
© Ipsos 33
Base: 17,180 adults across 22 countries, online, 12th Sep – 11th Oct 2016
I trust business leaders to tell the truth
A TRUST DEFICIT?
KEY:
Agree 2016 Disagree 2016
32%65%54%48%42%39%38%37%36%35%35%33%29%28%28%24%22%19%19%19%19%18%15%
61%32%42%49%52%55%56%60%59%58%59%64%61%42%67%70%71%73%74%65%78%73%74%
TotalIndia
IndonesiaS Africa
BrazilCanada
U.S.Turkey
PeruAustraliaSweden
SpainItaly
JapanMexico
GBGermany
ArgentinaBelgiumPoland
S KoreaFranceRussia
AGREE DISAGREE
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Source: Ipsos MORI
Base: British public (c1,000), 1984 – 2011 asked face-to-face methodology Q: What do you think are the two or three most important things to know about a company in order to judge its reputation? [Spontaneous]
WHEN IT COMES TO JUDGING A COMPANY,HONESTY AND INTEGRITY ARE MORE
'84 '85 '86 '87 '88 '89 '90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14
Honesty & Integrity
Customer service
Quality of products/services
IMPORTANT THAN EVER
35© Ipsos
In the future, the mostsuccessful brands will be those that make the most positive contribution to society beyond just providing good services and products