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TABLE OF CONTENTS
1. BRAND REVIEW 3
a. Brand Identity Elements:
b. Brand & Product Description
2. BRAND OBJECTIVES 5
a. Brand Objectives
b. Business Opportunity
c. Brand Positioning
d. Customer-Based Brand Equity Pyramid
e. Future Potential & Customer Loyalty
3. CUSTOMER ANALYSIS 9
a. Target Customers
b. Demographics, Psychographics, Behavior Patterns & Size
4. INDUSTRY & COMPETITIVE ANALYSIS 1 2
a. Industry Information
b. Competition
c. Pricing Strategy
5. COMMUNICATION & PROMOTIONAL PROGRAMS 18
a. Advertising & Media Strategy
b. Sponsorship, Public Relations & Endorsement Programs
c. Alternative Media, Viral Marketing & Marketing at Touch Points
d. Leveraged Secondary Associations
6. BIBLIOGRAPHY 21
2
1. Brand Review
a. Brand Identity Elements
i. Brand Name: Four Leaf Clover
ii. Symbol: A four leaf clover
iii. Motto/Slogan: Simply ECO-logical
iv. Color Scheme: The palette consists of
mostly beige, gray, black, white, green
with splashes of pastel hues.
v. Packaging: Customers who spend +$50 will receive our
sustainable bags, which are the best reusable totes;
combining organic material (no
plastic/polypropylene/nylon or any manmade
materials) and assembled using fair-trade labor
practices. Each bag contains a different message
about protecting the planet designed with beautiful
calligraphy and artwork.
vi. Sensory Aspects: When you buy clothing made
with certified organic fibers, you will experience
the incredible softness of the clothing. By carefully
selecting only the best products, we offer the finest quality in hemp clothing, bamboo
clothing, 100% organic cotton clothing and other products made of eco-friendly blended
fabrics.
b. Brand / Product Description
3
Four Leaf Clover is a privately owned clothing store that constantly strives to find and offer
highest quality eco-friendly products to our customers that will meet or exceed their
expectations in comfort, fashion styles and sustainability. At 4LC, we are committed to our
social responsibility and ecological accountability. In order to do so, we have pledge to
donate one percent of each purchase to the “1% For the Planet” for preservation of forests
program. A major goal of 4LC is to increase the economic value of sustainable clothing
throughout the supply chain by enhancing market demand for such garments. We design
clothes with much consideration in textiles so that when a piece of clothing reaches the end
of its lifecycle, it can be reborn into a new and perhaps completely different product. They
essentially design for product reincarnation and transformation so that it benefits the
human race and the planet.
4
2. Business Objectives
a. Business Objectives
Four Leaf Clover is a casual women’s clothing brand using all organic material. Our clothing
line basics consist of tees, pants, denim, cardigans, etc. We are concerned about ecological
trend that is very popular nowadays. Therefore, we create an organic and eco-friendly
clothing line for all customers to participate in the “Go-Green” trend.
b. Business Opportunity
Four Leaf Clover wants to do our part to help the environment. We want to
introduce our clothing but in a way that won’t damage our eco-system. We want hip
and trendy clothes but we don’t want our customers exposed to the harsh chemicals
and dyes that are in non-eco clothing lines.
c. Brand Positioning
Four Leaf Clover provides customers to participate in the “going green” action. When
customers purchase from the store or online 4LC will donate a percentage of each purchase
to the “1% For the Planet”. Our mission is to help the environment and protect the trees. We
are committed to using all organic materials for our clothing and to make a new lifestyle
awareness for sustainable clothing.
i. Brand Mantra
5
6
ii. Competitive Frame of Reference
1. Saving our environment with our charity.
We will donate 1% of each purchase to the preservation of the forests
program. In addition, we will participate in all kinds of eco-friendly events
and programs.
2. Using reusable canvas tote bags for the packaging.
All the shopping bags and packages will be using
recyclable and reusable materials, such as
canvas bags. We also provide one-time use paper
bag to help save our environment. We will avoid
using any kind of plastic bags.
3. Clothing is designed to be recyclable and reused
again.
The customer can bring their old clothes that they bought from us and
recycle it. The store will have a big box in front of the store for customers to
drop off their old clothing for recycling.
7
d. Customer-Based Brand Equity Pyramid
7
e. Future Potential & Customer Loyalty
Four Leaf Clover will plan to open three stores within the next 5 to 7 years based on the
fashionable and consumer’s concern about the ecological activities. We plan to expand our
stores in San Jose, Sacramento and Los Angeles. We already established a great customer
loyalty within the brand; therefore, we will expand our assortments with accessories, such
as eco-friendly handbags.
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3. Customer Analysis
a. Target customers
Four Leaf Clover’s target customer is someone who has a passion for the environment and
wants to help lower their carbon footprint by supporting eco-friendly clothing lines and
products. They enjoy trendy clothing that does not use harmful chemicals, and they like
their life to be as “green” as possible. Our customer wants to be provided with sustainable
clothing that can fit into their everyday lifestyle at affordable prices.
b. Demographics, Psychographics, Behavior Patterns & Size
We based our data from San Francisco, CA, where our store will be located.
The U.S. Census Bureau 2008
tells us the following about San
Francisco, CA County:
Total population is
757,604.
The breakdown
between sexes is
385,376 male (50.9%) and 372,228 female (49.1%).
Median age is 39.5.
Predominant racial groups are White (55.5%), Asian (32.5%), Hispanic (14%),
Black or African-American (7%), and American Indian and Alaska Native (0.4%).
Population is highly educated: 84.6% are a high school graduate or higher and
49.8% have a Bachelor’s degree or higher.
The average household (non-family) income is $53,966; the average family
income is $81,136.
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Male
Female
48.0% 48.5% 49.0% 49.5% 50.0% 50.5% 51.0%
Gender
i. Demographics
Age: 25-55
Sex: Female
Income Level: $50,000+
Ethnicity: All Races
Education: High school and up
Generation: Both Gen Y (people born after 1979) and Gen X (people born 1965-
1979)
ii. Psychographics
The majority of Four Leaf Clover’s target market is eco-conscious people who
prefer a better environment. They enjoy being outdoors and taking part in activities
such as camping and hiking. They like to garden and contribute to their community
by donating to charities and fundraisers. They often exercise, walk, and eat natural
or organic foods. Some popular activities they like to do are jogging, biking, and
joining in environmental issues.
iii. Behavioral Patterns
USAGE RATE: Moderate to Heavy usage.
USER STATUS: First-time buyers
BRAND LOYALTY: Average. Being in San Francisco, there are a lot of boutiques and
stores that offer sustainable clothing and products.
BENEFITS SOUGHT: Good quality material that will last a long time. The customer
does not have to worry about wearing harmful chemicals or dyes in their
clothing. They also get a boost in their conscience and social responsibility by
buying our products, because we after a percentage to forests program.
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OCCASIONS: Four Leaf Clover’s clothing can be bought all year round on all
occasions. Holidays (Christmas, New Years), Seasons (Spring, Summer), and
Special Events (Environmental Causes, Earth Day) will stimulate the majority of
4LC’s purchases.
iv. Size
The majority of our customers will be in the San Francisco Bay Area,
California, and the bulk of the west coast (California, Washington, Oregon, Arizona,
and Nevada). We will also cater to customers throughout the United States and
overseas through our online website: www.4LeafClover.com.
12
4. Industry & Competition Analysis
a. Industry Information
i. Size of Market
Global consumption levels and patterns are driven at the most fundamental level by:
Rapid global population growth – Population of 9 billion expected by
2050.
The rise in global affluence and associated consumption – Global middle
class expected to triple by 2030; low-income consumers represent a
market of U.S. $5 trillion.
A culture of “consumerism” among higher income groups, who account
for the greatest per capita share of global consumption.
ii. Trends of Today/Future
a. Consumer attitudes and behaviors:
Consumers are increasingly concerned about environmental, social and
economic issues, and increasingly willing to act on those concerns.
Consumer willingness often does not translate into sustainable
consumer behavior because of a variety of factors –such as availability,
affordability, convenience, product performance, conflicting priorities,
skepticism and force of habit.
b. The challenge ahead and options for change:
To be able to lead sustainable lifestyles based on informed purchasing
decisions and changes in behavior.
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Business sees a need for further dialogue with stakeholders and between
businesses to define sustainable products and lifestyles and to formulate
actionable responses.
Leading businesses have the capacity to mainstream sustainable
consumption and stakeholders welcome the opportunity to work
alongside business moving forward.
b. Competition
i. EDUN
Launched in 2005, EDUN is a socially
conscious green clothing line launched by
Bono and his wife Ali Hewson along with
designer Rogan Gregory in Ireland. It is a for-profit business founded on the premise
of trade, not aid as a means of building sustainable communities. The company
works on a micro-level to help build the skill sets of factories where the clothes are
produced. EDUN is currently produced in India, Peru, Tunisia, Kenya, Uganda,
Lesotho, Mauritius and Madagascar. The design of the clothing is meant to be
inspired by nature with floral and plant motifs and simple, clean lines. The line
encourages business and fair trade in third world countries such as Africa in order
to alleviate poverty, abolish sweatshops and foster economic growth that weans
poorer countries off of charity. In addition, EDUN acts as a voice encouraging the
fashion community to do business in Africa and thereby help bring the continent out
of extreme poverty.
14
Points of Parity: Sustainable clothing line, encourages fair labor practices,
clothing inspired by nature, both fashion forward and is socially responsible for the
well-being of the planet.
Points of Difference: Focuses to alleviate poverty, abolish sweatshops, and
foster economic growth towards third-world countries, produced outside of the U.S.
ii. Propr
In the spring of 2008, longtime friends, Grammy
Award winning artist Ben Harper, actor/director David
Arquette and former creative director of Original Penguin
David Bedwell, decided to collaborate and launch their
own clothing brand. With the first collection debuting during New York’s fashion
week in September of the same year, Propr (deliberately misspelled), is classic and
timeless with a quirky edge that is indicative of the three partners and their own
personal style. Mostly organic and made mostly in America, Propr is personal,
wearable and reaches a crossover customer from eighteen to forty. They wanted to
design things for a certain psychographic, not a demographic; a man and a woman
that has a great appreciation for a lifestyle that is attainable on all levels. They
believe that style is in the moment, how you feel in that moment, and it can change.
Propr just makes it easy. With timeless designs for both men and women, Propr has
been called “new, fresh and groundbreaking and is positioned to be a crossover
brand in an affordable luxury market.” Propr is available in better department
stores and boutiques in the U.S. and is expected to be distributed internationally in
the fall of 2009 to select retailers.
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Points of Parity: Sustainable clothing line, both fashion forward and is
socially responsible for the well-being of the planet.
Points of Difference: Produced mostly in America, designs for a certain
psychographic instead of demographic.
iii. Loomstate
Launched in New York City in 2004
by designer Rogan Gregory and Scott
Mackinlay Hahn, Loomstate was founded as
a casual brand dedicated to creating demand for certified organic cotton using
socially and environmentally responsible methods of production.
Loomstate's design approach is founded on a respect for our environment's
ability to balance, shape and color itself, from windswept dunes to sun bleached
stones, combined with an appreciation for nature's mathematically pure "Golden
Ratios", evident throughout our environment from nautilus shells to flower petals.
Loomstate Men's and Women's collections are inspired by the roots of
classic American casual style born of the positivity and activism of youth
subcultures over the past 40 years. Updated through modern fits, constructions,
uncompromised attention to detail, and rendered in the highest quality and most
comfortable 100% certified organic materials. Each piece is created to have lived-in
character and comfort, from washed and softened fabrics to tumbled and aged
hardware, achieving timeless style rooted in environmental and social
sustainability.
Beginning with the design process in its New York studio, Loomstate directly
manages all stages of manufacturing, from the fabric mills, to the cut & sew facilities
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and finally the laundries to ensure all partners are participating in responsible
manufacturing processes. Loomstate works with factories representing the "Gold
Standard" or model of excellence of responsible production methods. All Loomstate
factory partners are required to adhere to a code of conduct and Terms of
Engagement in our company manufacturing agreement. These factories must use
the highest environmental and labor standards, controlling factory pollution, and
enforcing fair labor as the cornerstone of the effort.
Loomstate is fully committed to organic farming, which is a form of
agriculture, which avoids or largely excludes the use of synthetic fertilizers and
pesticides, plant growth regulators, and livestock feed additives. Organic cultivation
requires managing and preserving the sensitive ecosystem as opposed to stripping
the land of its resources as conventional farming does. Loomstate uses 100%
certified organic cotton from various regions of the world such as Turkey, Peru,
Africa, India and the USA.
Points of Parity: Sustainable clothing line, both fashion forward and is
socially responsible for the well-being of the planet.
Points of Difference: Inspired by the roots of classic American casual style,
committed to organic farming, uses 100% certified organic cotton from various
regions of the world.
c. Pricing Strategy
Four Leaf Clover’s approach to setting prices will lean towards a value-pricing
strategy. By going with such strategy, we will allow our business to thrive without much
dependency of premium pricing. Consumers will see the value for themselves and will be
able to judge if the price is fit enough for the product. This strategy should not be a problem
17
because people tend to spend more when they know that certain products benefit a kind of
charity. We believe that customers do not buy features or benefits but instead buy value,
therefore with this kind of strategy, we may not be the cheapest but we definitely offer
value. Customers are value conscious rather than price conscious; meaning that to some
extent, they will pay more for a certain value in oppose to features. It is believed that
customers assign a personal value to a product or service. Therefore, our customers will
perceive that our eco-clothing line surely cannot be everyday low value pricing, but that it
should not be premium pricing either. It makes sense to set our pricing decision at value
pricing because it is reasonable and allows consumers to connect with brand without
feeling intimidated by either too high or low of a price range.
18
5. Communication & Promotional Programs
a. Advertising & Media Strategy
Four Leaf Clover will advertise through magazine
advertisements, outdoor advertisements, web advertisements,
and newspaper advertisements. Our ads will feature various
products along with our address, telephone, and web site of our
company. To attract new customers we will offer a 10%
discount of total purchase. All they have to do is bring in a
current copy of our ad or print out a copy from our website. For
online buyers, we will offer a special promotion code to enter when they check out.
b. Sponsorship, Public Relations & Endorsement Programs
Not only will we advertise our company, but we will also host an annual 2-day eco-
friendly fashion show on April 21st and 22nd, for it is Earth Day. On both days, will be a
fashion show that will have collaborations with local and national designers and boutiques
including Linda Loudermilk, Del Forte Denim, Propr, and Loomstate. They will be showing
several of their spring pieces at this much-anticipated event. The show will also have
student designers taking part and exhibiting their own eco-fashion designs.
The first show will be a gala event at the Conservatory of Flowers, where we will
have silent auctions and gifts bags to those who attend. The proceeds will benefit several
foundations such as “1% For the Planet”1 and “Wildlife Conservation Society”2. On day two,
the show will be at the Golden Gate Park where the Green Apple Festival is held annually.
We will also have gifts bags for our VIPs and first 100 people. The show starts promptly at
12:15 PM and will run for approximately 90 minutes. The gift bags will have samples from
1 http://www.onepercentfortheplanet.org2 http://www.wcs.org/
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many of our sponsors such as Real Simple Magazine, SFGate, TheDailyGreen newsletter,
cosmetic company Bare Essentials, and Elixir and Nopa, which are two of San Francisco’s
most eco-conscious restaurants.
c. Alternative Media, Viral Marketing & Marketing at Touch Points
Four Leaf Clover does have an online website where our customers can purchase our
clothes and find more information about us. As mention above, we will also offer discounts
for online buyers. In order for them to receive the code, they have
to find it on our website.
Along with the website, 4LC will also have website set up
on social networks such as Facebook and Twitter. This will allow our customers to see
what’s going on in our store and also be the first ones to
hear about any special promotions that we will offer.
Four Leaf Clover is a sustainable retail store that will
provide an amazing experience for every customer. Our sale associates will be working with
every customer on a one-on-one basis, providing them with product knowledge and global
awareness. At the same time, our customers will feel that they understand what our
company is about and what we stand for.
d. Leveraged Secondary Associations
We work with the Earth Day Network and the Green Apple Festival, for our annual
fashion show, along with our sponsors of the show. We associate with “1% For the Planet”
because we donate a percentage of our store profit to them. Four Leaf Clover is an active
member of Organic Exchange where we “support to create and implement projects around
the world that improve the environment and farmers’ livelihoods.”3 Another association for
3 "Organic Exchange: growing the global organic cotton market." Organic Excha nge: growing the global organic cotton market. Organic Exchange. 10 June 2009 <http://www.organicexchange.org/benefits.php>.
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4LC is the Multi-Fiber Arrangement Forum (MFA - Forum) where they promote responsible
competitiveness solutions in the garment industry. All of our secondary association works
with us to provide a more global awareness to our customers.
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6. Bibliography
1% For the Planet | Home. 1% For The Planet. 10 June 2009
<http://www.onepercentfortheplanet.org>.
"5 American Eco-Friendly Bars, Clubs & Restaurants : Planet Green." Planet Green : Sustainable
Living, Energy Conservation, Earth Day. Discovery Communications, LLC. 10 June 2009
<http://planetgreen.discovery.com/food-health/eco-friendly-bars.html>.
"About Loomstate - Loomstate." Loomstate Organic - Loomstate. 4 June 2009
<http://www.loomstate.org/about>.
"Bamboo clothing, bamboo towels, organic clothing for sustainable living." Bamboo clothing,
organic clothing and hemp clothing for sustainable living. Eco Fabrik. 4 June 2009
<http://www.ecofabrik.com/about_us.html>.
Earth Day Network. Earth Day Network. 10 JUNE 2009 <http://www.earthday.net>.
"Edun - Mahalo." Mahalo.com: Human-Powered Search. 4 June 2009
<http://www.mahalo.com/edun>.
Going Green - Environmental Issues and Global Warming News - Green Living Tips. Hearst
Communications, Inc. 10 June 2009 <http://www.thedailygreen.com>.
Green Apple Festival-America. Earth Day Network. 10 June 2009
<http://www.greenapplemusicfestival.com>.
MFA Forum | Promoting responsible competitiveness solutions in the garment industry. MFA
Forum. 10 June 2009 <http://www.mfa-forum.net>.
Olney, Jennifer. "Eco-friendly clothing gaining popularity in San Francisco - 2/27/08 - San Francisco
News - abc7news.com." ABC Owned Television Stations. ABC 7 News. 11 June 2009
<http://abclocal.go.com/kgo/story?section=news/local&id=5983661>.
Organic Clothing, Graphic Tees, Eco fashion - EDUN. 4 June 2009 <http://www.edunonline.com>.
22
"Organic Exchange: growing the global organic cotton market." Organic Exchange: growing the
global organic cotton market. Organic Exchange. 10 June 2009
<http://www.organicexchange.org/benefits.php>.
Propr Clothing. 4 June 2009 <http://www.proprclothing.com/company.html>.
"San Francisco County, California - Fact Sheet -." American FactFinder. US Census Bureau. 6 June
2009 <http://factfinder.census.gov>.
"Sustainable Clothing Standards." LotusOrganics.com - Purely Beautiful and Healthy Organic
Clothing. LotusOrganics.com. 4 June 2009
<http://www.lotusorganics.com/articles/SustainableClothing.aspx>.
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